Customer Service Executive job (Sales Administrator) paying £30,000 - Richmond - Ecommerce Business Your new company A fantastic opportunity is available for a Customer Service Executive/Sales Administrator to work for a creative Ecommerce business in the Richmond area. This role has arisen due to an internal promotion and forms part of a small but friendly and stable team. This position is fully based on site and therefore candidates must be living within a reasonable (less than an hour) commute of Richmond. Your new role Your new role will be to work with niche retail customers to maintain records of customer specifications for deliveries, processing sales orders, dealing with pro forma invoices, liaising with the 3PL distribution centre to ensure orders are dispatched on time. You will cross-reference product orders on Oracle, use Excel for stock reporting and work closely with finance regarding payments. What you'll need to succeed In order to be successful you will have strong administrative and customer service experience, ideally within a product-based business such as manufacturing, supply chain, Ecommerce or retail. Experience in order processing, sales administration, customer service within an office environment. You will live within a reasonable commute of Richmond. Bonus points for Excel use and experience using ERP systems. What you'll get in return In return you will be offered a permanent role in this fantastic organisation paying £30,000, with generous holidays of 25 days plus bank holidays, 36.5 hours per week which will be operated between 8.30am - 5.30pm with some degree of flexibility to be scheduled with your manager. Private medical insurance. Please note this is a fully office based role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 01, 2025
Full time
Customer Service Executive job (Sales Administrator) paying £30,000 - Richmond - Ecommerce Business Your new company A fantastic opportunity is available for a Customer Service Executive/Sales Administrator to work for a creative Ecommerce business in the Richmond area. This role has arisen due to an internal promotion and forms part of a small but friendly and stable team. This position is fully based on site and therefore candidates must be living within a reasonable (less than an hour) commute of Richmond. Your new role Your new role will be to work with niche retail customers to maintain records of customer specifications for deliveries, processing sales orders, dealing with pro forma invoices, liaising with the 3PL distribution centre to ensure orders are dispatched on time. You will cross-reference product orders on Oracle, use Excel for stock reporting and work closely with finance regarding payments. What you'll need to succeed In order to be successful you will have strong administrative and customer service experience, ideally within a product-based business such as manufacturing, supply chain, Ecommerce or retail. Experience in order processing, sales administration, customer service within an office environment. You will live within a reasonable commute of Richmond. Bonus points for Excel use and experience using ERP systems. What you'll get in return In return you will be offered a permanent role in this fantastic organisation paying £30,000, with generous holidays of 25 days plus bank holidays, 36.5 hours per week which will be operated between 8.30am - 5.30pm with some degree of flexibility to be scheduled with your manager. Private medical insurance. Please note this is a fully office based role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
An exciting start-up in the retail/drinks/alcoholic beverages sector is looking for a commercially sharp Buying and Partnerships Manager to lead their buying strategy and build powerful partnerships across the luxury drinks/wine and spirits industry. You'll shape and grow product ranges across both retail and ecommerce, balancing commercial performance with range curation, customer insight, and e click apply for full job details
Sep 01, 2025
Full time
An exciting start-up in the retail/drinks/alcoholic beverages sector is looking for a commercially sharp Buying and Partnerships Manager to lead their buying strategy and build powerful partnerships across the luxury drinks/wine and spirits industry. You'll shape and grow product ranges across both retail and ecommerce, balancing commercial performance with range curation, customer insight, and e click apply for full job details
Agency : Havas Media Job Description : AV Account Executive Reporting To: AV Account Manager Office Location: Havas Village, 3 Pancras Square, Kings Cross Hybrid Role THE ROLE This is an amazing opportunity to kick off your media career by joining our AV team in an entry level position. The AV team is responsible for planning, booking, buying and monitoring video advertising on TV, VOD, cinema, audio (including Spotify and podcasts) and CTV (including Netflix) on behalf of our clients. Our client portfolio includes the likes of Dominos, Bumble, Hyundai, Kia, Dreams, Matalan, Studio Canal, Dolce & Gabbana and many more. The AV team is made up of 8 teams, each usually made up of a Director, a Manager and two execs. Each team is responsible for a different set of clients. No experience is required as full training will be given but strong numeracy and communication skills are a must along with an interest in media and advertising. WORKING AT HAVAS MEDIA Havas Media has been recognised in Campaign's 'Best Places To Work' for the last 3 years running. It is a truly inclusive and supportive environment, full of passion, innovation and grit, driven by a genuine desire from leadership to create a meaningful experience for our people. Some of the benefits to all employees include: 4 mental health days per year (in addition to holiday allowance) Flexible WFH / work from office ( 2 days per week from home) Transparent pay structure Havas Equalise - our wellbeing programme Up to 4 weeks 'Work From Anywhere' option per year Side hustle support programme MORE ABOUT HAVAS MEDIA NETWORK Havas Media Network is part of the sixth largest advertising network in the world, Havas Group. We are headquartered out of St Pancras, London, and along with offices in Leeds, Manchester and Edinburgh, we operate globally. Our CEO is Patrick ('Paddy') Affleck. Our overarching mission is to make a meaningful difference to the brands, businesses, and lives of the people we work with. Our solution is simple: we identify and create meaningful media experiences to deliver meaningful growth for our clients. We've strengthened group-wide capabilities and expertise to match clients' needs to unlock emerging growth opportunities in the 'new economy'. Our acquisitions of leading agencies Search Laboratory, additive+ and Expert Edge are helping turbocharge our capabilities in search, DCO and ecommerce - with more to come. We also launched a dedicated B2B division, Havas Business, to help clients seize on the huge opportunity of B2B marketing for clients. Altogether we work with clients such as Domino's, JDE, Hyundai, Kia, British Red Cross, BBC, Dreams, Matalan, Remy Cointreau, Studio Canal, Universal Media Group, UKTV, Maersk, De Beers and more. We have recently won Beer and Pub Association IPA Effectiveness Silver, BBC Outdoor Media awards Brand Building (Gold), Domino's Outdoor Media awards Cross Format (Gold), Maersk Grand Prix for Effectiveness with WARC and Kia, Best Use of Search in the UK Search awards, and the Thinkbox Advanced TV Planning award to name just a few. But we're more than just great work. Havas Media Group is a place where you can make things happen by pursuing your professional and personal dreams. As such, we've also launched the 'Meaningfully Daring Side Hustle' programme, while Havas Boost announced its first investment into STEM educational toys business, Ambessa Play. This is why we're on Campaign's ' Best Place to Work' list each year and our Talent team has been awarded the IPA Gold CPD Accreditation. SOME MORE ABOUT THE ROLE Expectations of an AV Executive (after training) include (but are not limited to): Plan, book and buy campaigns across VOD / CTV / audio / cinema (with guidance) Book and buy TV campaigns, adhering to parameters directed by your line manager (with guidance) Develop an understanding of the planning process in TV Take ownership of campaign admin. Including: booking, tagging, tracking, and post campaign reporting Update campaign delivery daily, reporting results to the AV Manager or clients when relevant Escalate campaign delivery issues to Manager / Director Create and send spot time and delivery reports to clients Build cohesive and effective relationships with media owners such as ITV, Channel 4, Sky, Spotify, Pearl & Dean, Global Ensure accurate delivery of campaigns to brief and manage market fluctuations Show rigour and attention to detail when buying vs plan and agreed KPIs Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.
Sep 01, 2025
Full time
Agency : Havas Media Job Description : AV Account Executive Reporting To: AV Account Manager Office Location: Havas Village, 3 Pancras Square, Kings Cross Hybrid Role THE ROLE This is an amazing opportunity to kick off your media career by joining our AV team in an entry level position. The AV team is responsible for planning, booking, buying and monitoring video advertising on TV, VOD, cinema, audio (including Spotify and podcasts) and CTV (including Netflix) on behalf of our clients. Our client portfolio includes the likes of Dominos, Bumble, Hyundai, Kia, Dreams, Matalan, Studio Canal, Dolce & Gabbana and many more. The AV team is made up of 8 teams, each usually made up of a Director, a Manager and two execs. Each team is responsible for a different set of clients. No experience is required as full training will be given but strong numeracy and communication skills are a must along with an interest in media and advertising. WORKING AT HAVAS MEDIA Havas Media has been recognised in Campaign's 'Best Places To Work' for the last 3 years running. It is a truly inclusive and supportive environment, full of passion, innovation and grit, driven by a genuine desire from leadership to create a meaningful experience for our people. Some of the benefits to all employees include: 4 mental health days per year (in addition to holiday allowance) Flexible WFH / work from office ( 2 days per week from home) Transparent pay structure Havas Equalise - our wellbeing programme Up to 4 weeks 'Work From Anywhere' option per year Side hustle support programme MORE ABOUT HAVAS MEDIA NETWORK Havas Media Network is part of the sixth largest advertising network in the world, Havas Group. We are headquartered out of St Pancras, London, and along with offices in Leeds, Manchester and Edinburgh, we operate globally. Our CEO is Patrick ('Paddy') Affleck. Our overarching mission is to make a meaningful difference to the brands, businesses, and lives of the people we work with. Our solution is simple: we identify and create meaningful media experiences to deliver meaningful growth for our clients. We've strengthened group-wide capabilities and expertise to match clients' needs to unlock emerging growth opportunities in the 'new economy'. Our acquisitions of leading agencies Search Laboratory, additive+ and Expert Edge are helping turbocharge our capabilities in search, DCO and ecommerce - with more to come. We also launched a dedicated B2B division, Havas Business, to help clients seize on the huge opportunity of B2B marketing for clients. Altogether we work with clients such as Domino's, JDE, Hyundai, Kia, British Red Cross, BBC, Dreams, Matalan, Remy Cointreau, Studio Canal, Universal Media Group, UKTV, Maersk, De Beers and more. We have recently won Beer and Pub Association IPA Effectiveness Silver, BBC Outdoor Media awards Brand Building (Gold), Domino's Outdoor Media awards Cross Format (Gold), Maersk Grand Prix for Effectiveness with WARC and Kia, Best Use of Search in the UK Search awards, and the Thinkbox Advanced TV Planning award to name just a few. But we're more than just great work. Havas Media Group is a place where you can make things happen by pursuing your professional and personal dreams. As such, we've also launched the 'Meaningfully Daring Side Hustle' programme, while Havas Boost announced its first investment into STEM educational toys business, Ambessa Play. This is why we're on Campaign's ' Best Place to Work' list each year and our Talent team has been awarded the IPA Gold CPD Accreditation. SOME MORE ABOUT THE ROLE Expectations of an AV Executive (after training) include (but are not limited to): Plan, book and buy campaigns across VOD / CTV / audio / cinema (with guidance) Book and buy TV campaigns, adhering to parameters directed by your line manager (with guidance) Develop an understanding of the planning process in TV Take ownership of campaign admin. Including: booking, tagging, tracking, and post campaign reporting Update campaign delivery daily, reporting results to the AV Manager or clients when relevant Escalate campaign delivery issues to Manager / Director Create and send spot time and delivery reports to clients Build cohesive and effective relationships with media owners such as ITV, Channel 4, Sky, Spotify, Pearl & Dean, Global Ensure accurate delivery of campaigns to brief and manage market fluctuations Show rigour and attention to detail when buying vs plan and agreed KPIs Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.
Do you thrive on bringing software to life? Love solving real customer problems and making tech work for people? We're looking for enthusiastic, tech-savvy individuals with a passion for software, a flair for problem-solving, and great people skills. If you have experience in implementing ERP Application Software and Services (Consultancy and Training), and with the right mindset - we'll train you on our product and help you succeed in a dynamic, customer-focused role. Role at a glance: Professional Services Manager Grantham, Lincolnshire Office - Hybrid Working + Travel to Client Sites as Required 3 days onsite during role onboarding. £50,000 - £65,000 Depending on Experience Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More Full Time - Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Award-Winning ERP SaaS provider powering SME retail, wholesale, warehousing and stock distribution Your Background / Skills: Training Delivery, Consultancy services, Project and implementation services, Stakeholder Management with ERP Experience. The forefront of technology in the eCommerce, retail, and logistics sectors. With over 20 years of experience under our belt, we provide solutions to put businesses in full control of their day-to-day operations. We focus on creating, implementing, and supporting business management solutions for businesses of all sizes. If you want to accelerate your career to the next level, then this is the place to be. We strive to find the best of the pack when it comes to new staff, because we know that with motivated, self-disciplined people we don't need rules and regulations to enforce behaviour. As a result, our team thrives from a more relaxed working environment. If that sounds good to you, then we'd love to hear from you. The Opportunity: Lead software implementations, guide customers through training and demos, and manage a talented Professional Services team. We work with clients across all sectors, delivering market-leading software that streamlines business processes. With rapid growth, we're looking for someone with hands-on Application Software experience - ideally in training, demos, or user support - who understands how business and software connect, guiding the customers to configure the software and changing business processes to maximise efficiency, whilst using our software solutions. What your day-to-day might look like: • Customer Requirement Gathering - Lead requirement-gathering sessions to uncover business needs and ERP integration opportunities. • Conduct in-depth needs analysis to capture precise software requirements. • Software Implementation - Develop tailored ERP solutions with impactful presentations and demos. • Manage implementation timelines, ensuring alignment with specifications, client goals and objectives. • Create and maintain the Project Definition Document (PDD) and secure stakeholder buy-in aligned to the agreement and contractual obligations • Customer Consultancy Support - Deliver hands-on support throughout and after implementation, resolving issues promptly. • Proactively manage expectations to keep projects on track and within budget. • Provide post-launch follow-ups and consultancy support post go live, for a given period. • Assisting in the migration of data and configuration set up, working alongside the customer. • Training Delivery - Design and lead engaging training sessions tailored to diverse learning styles. • Assess training needs and adapt delivery to maximize customer confidence and system adoption. • Collaboration with Key Stakeholders - Foster strong relationships across internal teams and customer stakeholders to drive project success, by controlling project issues, tasks dynamically and reporting status at regular points during implementation. • Line manage other consultants and trainers within the Professional Services team, ensuring they are engaged to their fullest, especially focused on chargeable activities and mentor them on a daily basis. About you: • Proven expertise in software functionality and implementation- ERP experience highly desirable. • Skilled in software demonstrations, training delivery, and customer-facing roles, with a focus on support and issue resolution. • Experienced manager with a strong background in leading, mentoring, and developing high-performing teams. • Solid understanding of business processes and how to apply software solutions to enhance operational efficiency. • Excellent communicator, confident in gathering and presenting requirements, writing reports, and engaging stakeholders. • Highly organised multitasker with sharp analytical skills and a proactive, problem-solving approach. • Willing to travel across the UK as needed (clean driving licence essential). • High energy, positive attitude, and a passion for delivering value and exceeding expectations. • Experience in using tools, such as SQL and reporting applications, such as PowerBI and Microsoft 365 products to produce Management reports • Work to deadlines and record activities via time recording apps. • Experienced in developing teams and maximising utilisation and chargeability rates. What's on Offer: • Starting salary of £50k to £65k, based on ability, skills, and experience • Monday to Friday • Hybrid working • 28 days holiday (option to buy 5 additional) + bank holidays • Enhanced pension scheme • Life cover x4 salary • GP and wellbeing services via 3rd party provider • Discretionary company/performance bonus • Enhanced maternity/paternity leave pay • Inclusive team environment with opportunities for involvement and development • Career growth within a successful, expanding business • Subsidised gym membership • Onsite parking Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Sep 01, 2025
Full time
Do you thrive on bringing software to life? Love solving real customer problems and making tech work for people? We're looking for enthusiastic, tech-savvy individuals with a passion for software, a flair for problem-solving, and great people skills. If you have experience in implementing ERP Application Software and Services (Consultancy and Training), and with the right mindset - we'll train you on our product and help you succeed in a dynamic, customer-focused role. Role at a glance: Professional Services Manager Grantham, Lincolnshire Office - Hybrid Working + Travel to Client Sites as Required 3 days onsite during role onboarding. £50,000 - £65,000 Depending on Experience Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More Full Time - Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Award-Winning ERP SaaS provider powering SME retail, wholesale, warehousing and stock distribution Your Background / Skills: Training Delivery, Consultancy services, Project and implementation services, Stakeholder Management with ERP Experience. The forefront of technology in the eCommerce, retail, and logistics sectors. With over 20 years of experience under our belt, we provide solutions to put businesses in full control of their day-to-day operations. We focus on creating, implementing, and supporting business management solutions for businesses of all sizes. If you want to accelerate your career to the next level, then this is the place to be. We strive to find the best of the pack when it comes to new staff, because we know that with motivated, self-disciplined people we don't need rules and regulations to enforce behaviour. As a result, our team thrives from a more relaxed working environment. If that sounds good to you, then we'd love to hear from you. The Opportunity: Lead software implementations, guide customers through training and demos, and manage a talented Professional Services team. We work with clients across all sectors, delivering market-leading software that streamlines business processes. With rapid growth, we're looking for someone with hands-on Application Software experience - ideally in training, demos, or user support - who understands how business and software connect, guiding the customers to configure the software and changing business processes to maximise efficiency, whilst using our software solutions. What your day-to-day might look like: • Customer Requirement Gathering - Lead requirement-gathering sessions to uncover business needs and ERP integration opportunities. • Conduct in-depth needs analysis to capture precise software requirements. • Software Implementation - Develop tailored ERP solutions with impactful presentations and demos. • Manage implementation timelines, ensuring alignment with specifications, client goals and objectives. • Create and maintain the Project Definition Document (PDD) and secure stakeholder buy-in aligned to the agreement and contractual obligations • Customer Consultancy Support - Deliver hands-on support throughout and after implementation, resolving issues promptly. • Proactively manage expectations to keep projects on track and within budget. • Provide post-launch follow-ups and consultancy support post go live, for a given period. • Assisting in the migration of data and configuration set up, working alongside the customer. • Training Delivery - Design and lead engaging training sessions tailored to diverse learning styles. • Assess training needs and adapt delivery to maximize customer confidence and system adoption. • Collaboration with Key Stakeholders - Foster strong relationships across internal teams and customer stakeholders to drive project success, by controlling project issues, tasks dynamically and reporting status at regular points during implementation. • Line manage other consultants and trainers within the Professional Services team, ensuring they are engaged to their fullest, especially focused on chargeable activities and mentor them on a daily basis. About you: • Proven expertise in software functionality and implementation- ERP experience highly desirable. • Skilled in software demonstrations, training delivery, and customer-facing roles, with a focus on support and issue resolution. • Experienced manager with a strong background in leading, mentoring, and developing high-performing teams. • Solid understanding of business processes and how to apply software solutions to enhance operational efficiency. • Excellent communicator, confident in gathering and presenting requirements, writing reports, and engaging stakeholders. • Highly organised multitasker with sharp analytical skills and a proactive, problem-solving approach. • Willing to travel across the UK as needed (clean driving licence essential). • High energy, positive attitude, and a passion for delivering value and exceeding expectations. • Experience in using tools, such as SQL and reporting applications, such as PowerBI and Microsoft 365 products to produce Management reports • Work to deadlines and record activities via time recording apps. • Experienced in developing teams and maximising utilisation and chargeability rates. What's on Offer: • Starting salary of £50k to £65k, based on ability, skills, and experience • Monday to Friday • Hybrid working • 28 days holiday (option to buy 5 additional) + bank holidays • Enhanced pension scheme • Life cover x4 salary • GP and wellbeing services via 3rd party provider • Discretionary company/performance bonus • Enhanced maternity/paternity leave pay • Inclusive team environment with opportunities for involvement and development • Career growth within a successful, expanding business • Subsidised gym membership • Onsite parking Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Ready to join a trusted Award Winning tech brand? Are you looking for a new opportunity where you can actually make a difference and be pivotal in making change happen, driving processes forward and being recognised for your achievements in return? For the past 20 years we've been building awesome software that connects all parts of the business - from marketplace, eCommerce and EPOS integrations such as Amazon FBA, eBay, Magento, BigCommerce, EKM, Shopify and many more, to direct integrations with the likes of DPD, Royal Mail Click & Drop and MetaPack. Whilst we've experienced 200% Customer Business Growth we know the true potential of our market and we'd love to bring you on to the team to support us as we grow. Role at a glance: Client Onboarding Consultant / Trainer Grantham, Lincolnshire Office Based 2 / Hybrid Working / Travel to Client Sites as Required 3 days onsite during role onboarding. £40,000 - £50,000 Depending on Experience Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More Full Time - Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Award-Winning ERP SaaS provider powering SME retail, Wholesale, Warehouse and Distribution businesses Your Background / Skills: Software Implementation, Software Demonstration / Training, Customer Services and Support, Excellent Communication, ERP Software solutions and consultancy The forefront of technology in the eCommerce, retail, and logistics sectors. With over 20 years of experience under our belt, we provide solutions to put businesses in full control of their day-to-day operations. We focus on creating, implementing, and supporting business management solutions for businesses of all sizes. If you want to accelerate your career to the next level, then this is the place to be. We strive to find the best of the pack when it comes to new staff, because we know that with motivated, self-disciplined people we don't need rules and regulations to enforce behaviour. As a result, our team thrives from a more relaxed working environment. If that sounds good to you, then we'd love to hear from you. The Opportunity: As the Client Onboarding Consultant, you will play a key role in overseeing software implementations, delivering user training, supporting software demonstrations, and providing ongoing customer consultation as needed, particularly for Configurations/application software set up, BPR, and Data migrations, leading to a successful go live/service delivery. To succeed in this role, you will have experience in software functionality - particularly in demonstrations and/or training. A strong understanding of business processes, software systems, and how users interact with software will be essential. Knowledge of ERP solutions would be advantageous, including WMS, CRMs, retail/EPOS and Finance solutions. What your day-to-day might look like: • Customer Requirement Gathering - Understanding client's business needs and identifying opportunities where ERP can be integrated into their processes • Software Implementation - Assemble tailored software solutions and overseeing the software implementation process with the software development team • Customer Support - Providing ongoing support to customers during and after the software implementation, managing their expectation and following up regularly • Training Delivery - Designing and delivering training programmes to ensure customers are fully equipped to use the system effectively • Collaboration with Stakeholders - Building and maintaining strong working relationships with internal teams throughout the process • Ongoing Development - Participating in regular performance reviews, setting personal development goals for career growth within the company About you: • Proven knowledge and experience in software functionality and implementation (ERP software advantageous) • Experience in software demonstration, training delivery, or customer-facing roles • Strong customer support experience, with the ability to troubleshoot and resolve issues efficiently • A clear understanding of business processes and how to apply software solutions to enhance operational efficiency • Excellent communication skills, with the ability to gather, document, and present customer requirements clearly • Able to manage multiple projects simultaneously while keeping stakeholders informed of progress • Willingness to travel to customer sites as needed (clean, driving licence required) • Excellent customer service and communication skills • Strong analytical and problem-solving skills • Report writing and organisational abilities • Proactive, organised, and able to manage time effectively What's on Offer: • Starting salary of £40k to £50k, based on ability, skills, and experience • Clear career progression path to more senior and managerial positions • Hybrid working • 25 days holiday (option to buy 5 additional) + bank holidays • Enhanced pension scheme • Life cover x4 salary • GP and wellbeing services via 3rd party provider • Discretionary company/performance bonus • Inclusive team environment with opportunities for involvement and development • Career growth within a successful, expanding business • Subsidised gym membership • Onsite parking Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Sep 01, 2025
Full time
Ready to join a trusted Award Winning tech brand? Are you looking for a new opportunity where you can actually make a difference and be pivotal in making change happen, driving processes forward and being recognised for your achievements in return? For the past 20 years we've been building awesome software that connects all parts of the business - from marketplace, eCommerce and EPOS integrations such as Amazon FBA, eBay, Magento, BigCommerce, EKM, Shopify and many more, to direct integrations with the likes of DPD, Royal Mail Click & Drop and MetaPack. Whilst we've experienced 200% Customer Business Growth we know the true potential of our market and we'd love to bring you on to the team to support us as we grow. Role at a glance: Client Onboarding Consultant / Trainer Grantham, Lincolnshire Office Based 2 / Hybrid Working / Travel to Client Sites as Required 3 days onsite during role onboarding. £40,000 - £50,000 Depending on Experience Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More Full Time - Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Award-Winning ERP SaaS provider powering SME retail, Wholesale, Warehouse and Distribution businesses Your Background / Skills: Software Implementation, Software Demonstration / Training, Customer Services and Support, Excellent Communication, ERP Software solutions and consultancy The forefront of technology in the eCommerce, retail, and logistics sectors. With over 20 years of experience under our belt, we provide solutions to put businesses in full control of their day-to-day operations. We focus on creating, implementing, and supporting business management solutions for businesses of all sizes. If you want to accelerate your career to the next level, then this is the place to be. We strive to find the best of the pack when it comes to new staff, because we know that with motivated, self-disciplined people we don't need rules and regulations to enforce behaviour. As a result, our team thrives from a more relaxed working environment. If that sounds good to you, then we'd love to hear from you. The Opportunity: As the Client Onboarding Consultant, you will play a key role in overseeing software implementations, delivering user training, supporting software demonstrations, and providing ongoing customer consultation as needed, particularly for Configurations/application software set up, BPR, and Data migrations, leading to a successful go live/service delivery. To succeed in this role, you will have experience in software functionality - particularly in demonstrations and/or training. A strong understanding of business processes, software systems, and how users interact with software will be essential. Knowledge of ERP solutions would be advantageous, including WMS, CRMs, retail/EPOS and Finance solutions. What your day-to-day might look like: • Customer Requirement Gathering - Understanding client's business needs and identifying opportunities where ERP can be integrated into their processes • Software Implementation - Assemble tailored software solutions and overseeing the software implementation process with the software development team • Customer Support - Providing ongoing support to customers during and after the software implementation, managing their expectation and following up regularly • Training Delivery - Designing and delivering training programmes to ensure customers are fully equipped to use the system effectively • Collaboration with Stakeholders - Building and maintaining strong working relationships with internal teams throughout the process • Ongoing Development - Participating in regular performance reviews, setting personal development goals for career growth within the company About you: • Proven knowledge and experience in software functionality and implementation (ERP software advantageous) • Experience in software demonstration, training delivery, or customer-facing roles • Strong customer support experience, with the ability to troubleshoot and resolve issues efficiently • A clear understanding of business processes and how to apply software solutions to enhance operational efficiency • Excellent communication skills, with the ability to gather, document, and present customer requirements clearly • Able to manage multiple projects simultaneously while keeping stakeholders informed of progress • Willingness to travel to customer sites as needed (clean, driving licence required) • Excellent customer service and communication skills • Strong analytical and problem-solving skills • Report writing and organisational abilities • Proactive, organised, and able to manage time effectively What's on Offer: • Starting salary of £40k to £50k, based on ability, skills, and experience • Clear career progression path to more senior and managerial positions • Hybrid working • 25 days holiday (option to buy 5 additional) + bank holidays • Enhanced pension scheme • Life cover x4 salary • GP and wellbeing services via 3rd party provider • Discretionary company/performance bonus • Inclusive team environment with opportunities for involvement and development • Career growth within a successful, expanding business • Subsidised gym membership • Onsite parking Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Our client are an International Cross Border Delivery soultions business based in Hounslow Due to expansion they are now looking for an Internal Sales Development Specialist (SDS) who will play a key role in expanding their e-commerce customer base and driving revenue growth. The Sales Development Specialist will be a crucial connector between the Marketing Manager and Business Development team, playing a key role in generating high-value, qualified leads that fuel the new business development team. Your primary focus will be on identifying and qualifying commercial prospects using various sales tools and marketing activities. Evaluating the potential of these leads, engaging with prospects via a number of different channels, and effectively managing the sales funnel and CRM system to grow business revenue and handing over qualified leads to our sales team for further sales progression. This role requires strong communication skills & excellent data analysis using lead generation tools to develop and execute effective lead generation strategies; our marketing teams execute and direct on multiple campaigns, and this role focusses on working with that output, as well as assisting for new campaigns to come. 1. Research and Identify Leads - Work with tools such as Similar Web, Tami and LinkedIn to research and target key verticals and buyer personas aligned to our ICP - Manage lead data within the CRM system Creatio. - Conduct market research input and provide to marketeer to identify potential clients in the logistics sector. - Utilize business directories, web searches, and digital resources to find new leads. 2. Qualify Leads / Data Analysis - Owning the data funnel of leads. - Assess and qualify leads based on specific business criteria. - Ensure leads meet the company's target audience and are likely to convert into sales. - Deep dive analysis into data which demonstrates genuine leads. 3. Lead Generation Campaigns - Develop and implement lead generation campaigns using various marketing channels, together with our marketing manager, including email marketing, social media, and content marketing. - Follow up, chase, and hand over to the Sales team for conversion. - Meet or exceed monthly and quarterly lead generation targets. 4. CRM Management - Collecting data in a user friendly way. - Maintain and update the CRM database with accurate customer and pipeline information. - Maintain accurate records of interactions and progress in the CRM system - Create & maintain a structured way of working in CRM with the sales team. - Track and document all lead generation activities and results. 5. Collaboration - Work closely with the sales and marketing team to align lead generation strategies with overall business goals. - Participate in regular meetings to discuss progress and adjust strategies as needed. - Schedule meetings with the sales team with qualified leads as required. Skills, Educational Background,Experience Skills: - Previous experience working for an International eCommerce, Logistics, Freight Forwarding , Transport, Parcels etc company - Excellent verbal and written communication skills; ability to effectively convey information to potential clients and build relationships. - Strong analytical skills to assess lead quality and campaign performance. - Ability to use data to drive decision-making; evaluates options and makes decisions based on facts and logical reasoning. - Ability to segment and target potential clients based on their interest and needs - Influencing others effectively. - Expresses ideas clearly and concisely in conversations. - Listens actively to ensure mutual understanding. - Adjusts communication style based on the audience and context. - Writes clear and structured messages in emails and reports. - Adapts writing style to the intended audience. Educational background: - Sales, Marketing, Business or a related field (ideally). Experience: - 1-2 years proven experience in lead generation, sales or similar role, preferably in the logistics industry or gained within a SAAS environment. - Familiarity with digital marketing strategies and lead generation tools such as Similar Web, Tami and/or Linked In. - Proficiency in social media platforms and social selling techniques to engage with potential clients - Experience with CRM software Other Comments: This role may progress to a Field Based Sales role in the future depending on the business requirements, skills, experience and capability of the individual
Aug 28, 2025
Full time
Our client are an International Cross Border Delivery soultions business based in Hounslow Due to expansion they are now looking for an Internal Sales Development Specialist (SDS) who will play a key role in expanding their e-commerce customer base and driving revenue growth. The Sales Development Specialist will be a crucial connector between the Marketing Manager and Business Development team, playing a key role in generating high-value, qualified leads that fuel the new business development team. Your primary focus will be on identifying and qualifying commercial prospects using various sales tools and marketing activities. Evaluating the potential of these leads, engaging with prospects via a number of different channels, and effectively managing the sales funnel and CRM system to grow business revenue and handing over qualified leads to our sales team for further sales progression. This role requires strong communication skills & excellent data analysis using lead generation tools to develop and execute effective lead generation strategies; our marketing teams execute and direct on multiple campaigns, and this role focusses on working with that output, as well as assisting for new campaigns to come. 1. Research and Identify Leads - Work with tools such as Similar Web, Tami and LinkedIn to research and target key verticals and buyer personas aligned to our ICP - Manage lead data within the CRM system Creatio. - Conduct market research input and provide to marketeer to identify potential clients in the logistics sector. - Utilize business directories, web searches, and digital resources to find new leads. 2. Qualify Leads / Data Analysis - Owning the data funnel of leads. - Assess and qualify leads based on specific business criteria. - Ensure leads meet the company's target audience and are likely to convert into sales. - Deep dive analysis into data which demonstrates genuine leads. 3. Lead Generation Campaigns - Develop and implement lead generation campaigns using various marketing channels, together with our marketing manager, including email marketing, social media, and content marketing. - Follow up, chase, and hand over to the Sales team for conversion. - Meet or exceed monthly and quarterly lead generation targets. 4. CRM Management - Collecting data in a user friendly way. - Maintain and update the CRM database with accurate customer and pipeline information. - Maintain accurate records of interactions and progress in the CRM system - Create & maintain a structured way of working in CRM with the sales team. - Track and document all lead generation activities and results. 5. Collaboration - Work closely with the sales and marketing team to align lead generation strategies with overall business goals. - Participate in regular meetings to discuss progress and adjust strategies as needed. - Schedule meetings with the sales team with qualified leads as required. Skills, Educational Background,Experience Skills: - Previous experience working for an International eCommerce, Logistics, Freight Forwarding , Transport, Parcels etc company - Excellent verbal and written communication skills; ability to effectively convey information to potential clients and build relationships. - Strong analytical skills to assess lead quality and campaign performance. - Ability to use data to drive decision-making; evaluates options and makes decisions based on facts and logical reasoning. - Ability to segment and target potential clients based on their interest and needs - Influencing others effectively. - Expresses ideas clearly and concisely in conversations. - Listens actively to ensure mutual understanding. - Adjusts communication style based on the audience and context. - Writes clear and structured messages in emails and reports. - Adapts writing style to the intended audience. Educational background: - Sales, Marketing, Business or a related field (ideally). Experience: - 1-2 years proven experience in lead generation, sales or similar role, preferably in the logistics industry or gained within a SAAS environment. - Familiarity with digital marketing strategies and lead generation tools such as Similar Web, Tami and/or Linked In. - Proficiency in social media platforms and social selling techniques to engage with potential clients - Experience with CRM software Other Comments: This role may progress to a Field Based Sales role in the future depending on the business requirements, skills, experience and capability of the individual
Senior Operations Manager Retail National 60k We are looking for 2 x Senior Operations Managers. One role will focus on Continuous Improvement & Innovation The other role will focus on Performance & Productivity. This is a high-impact position as Senior Operations Manager sits in the heart of our supply chain transformation. Reporting into senior leadership, you'll be the driving force behind optimising our end-to-end retail and ecommerce network-making it leaner, smarter, faster , and more resilient. From short-term tactical improvements to long-term strategic redesigns, you'll lead initiatives that enhance cost-efficiency, service quality, and operational scalability. You'll also be at the forefront of automation and digital innovation , empowering the business to deliver exceptional customer experiences across every channel. The role as Senior Operations Manager What you'll do Lead strategic improvements across our retail and online supply chain network. Develop and deliver cost, speed, and quality optimisation plans. Partner with teams across Logistics, IT, Retail, and Procurement. Champion innovation through automation, digital tools, and data-led decisions. Monitor and report performance, identifying opportunities and delivering results. What We're Looking For Experience Bachelor's degree in Supply Chain, Engineering, Business, or similar. Experience in supply chain performance, planning , or network optimisation . Background in retail or FMCG environments, with exposure to both store and online fulfilment. Demonstrated success in leading network or operations improvement programmes. Strong project leadership, analytical skills, and stakeholder influence. Proficiency in Excel and familiarity with tools like SAP, Power BI, or Supply Chain Gur BBBH: 34038
Aug 28, 2025
Full time
Senior Operations Manager Retail National 60k We are looking for 2 x Senior Operations Managers. One role will focus on Continuous Improvement & Innovation The other role will focus on Performance & Productivity. This is a high-impact position as Senior Operations Manager sits in the heart of our supply chain transformation. Reporting into senior leadership, you'll be the driving force behind optimising our end-to-end retail and ecommerce network-making it leaner, smarter, faster , and more resilient. From short-term tactical improvements to long-term strategic redesigns, you'll lead initiatives that enhance cost-efficiency, service quality, and operational scalability. You'll also be at the forefront of automation and digital innovation , empowering the business to deliver exceptional customer experiences across every channel. The role as Senior Operations Manager What you'll do Lead strategic improvements across our retail and online supply chain network. Develop and deliver cost, speed, and quality optimisation plans. Partner with teams across Logistics, IT, Retail, and Procurement. Champion innovation through automation, digital tools, and data-led decisions. Monitor and report performance, identifying opportunities and delivering results. What We're Looking For Experience Bachelor's degree in Supply Chain, Engineering, Business, or similar. Experience in supply chain performance, planning , or network optimisation . Background in retail or FMCG environments, with exposure to both store and online fulfilment. Demonstrated success in leading network or operations improvement programmes. Strong project leadership, analytical skills, and stakeholder influence. Proficiency in Excel and familiarity with tools like SAP, Power BI, or Supply Chain Gur BBBH: 34038
Ecommerce Trading Executive Location: Lancing, West Sussex (Hybrid 2 days per month in the office) Salary: £31,716 per annum (Band E, Level 3) Hours: 35 per week Contract: Permanent About the Role Do you have a passion for e-commerce, data-led decision making, and driving online sales growth? We re looking for an Ecommerce Trading Executive to join Scout Store, the official retailer for Scouts across the UK. This is an exciting opportunity to play a key role in shaping our digital shopping experience, supporting our mission, and ensuring our online store delivers for Scouts and customers nationwide. You ll work closely with our Ecommerce Manager to: Improve customer journeys and site performance Analyse sales trends and trading reports Plan and deliver product launches, promotions, and campaigns Keep our online store engaging, fresh, and commercially successful Key Responsibilities Monitor daily online performance and contribute to strategies that increase sales Own and maintain the trading calendar to deliver launches, offers, and updates seamlessly Use data insights to optimise merchandising, product recommendations, and promotional activity Collaborate with Marketing, Supply Chain, and other teams to deliver profitable campaigns Produce clear trade reports, highlighting trends and opportunities for growth About You We re looking for a customer-first ecommerce professional with a commercial mindset and a love of data . Someone who thrives in a fast-paced environment, takes initiative, and is excited about making an impact. You ll bring: Proven experience in ecommerce with a record of driving online sales Strong analytical and reporting skills, with the ability to turn insight into action Familiarity with ecommerce platforms (Shopify, Magento, or WooCommerce) Excellent communication and collaboration skills A proactive, organised approach and focus on measurable results Why Join Us? At Scout Store, you ll be part of a purpose-driven team that combines innovation, collaboration, and impact. Working with us means you ll help shape a digital experience that supports Scouts across the UK, while also growing your own skills and career. Benefits: We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country. 28 days holiday and going up to 32 days after 2 years service plus additional days at Christmas Work in a way that suits you, your role and your department Double matching pension up to 10% of gross salary Family Friendly employer with generous family leave For a full list of our benefits, click . Closing date for applications : 11:59 pm Sunday, 7th September 2025. Interviews will be held in person week commencing Monday, 15th September 2025 Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Aug 28, 2025
Full time
Ecommerce Trading Executive Location: Lancing, West Sussex (Hybrid 2 days per month in the office) Salary: £31,716 per annum (Band E, Level 3) Hours: 35 per week Contract: Permanent About the Role Do you have a passion for e-commerce, data-led decision making, and driving online sales growth? We re looking for an Ecommerce Trading Executive to join Scout Store, the official retailer for Scouts across the UK. This is an exciting opportunity to play a key role in shaping our digital shopping experience, supporting our mission, and ensuring our online store delivers for Scouts and customers nationwide. You ll work closely with our Ecommerce Manager to: Improve customer journeys and site performance Analyse sales trends and trading reports Plan and deliver product launches, promotions, and campaigns Keep our online store engaging, fresh, and commercially successful Key Responsibilities Monitor daily online performance and contribute to strategies that increase sales Own and maintain the trading calendar to deliver launches, offers, and updates seamlessly Use data insights to optimise merchandising, product recommendations, and promotional activity Collaborate with Marketing, Supply Chain, and other teams to deliver profitable campaigns Produce clear trade reports, highlighting trends and opportunities for growth About You We re looking for a customer-first ecommerce professional with a commercial mindset and a love of data . Someone who thrives in a fast-paced environment, takes initiative, and is excited about making an impact. You ll bring: Proven experience in ecommerce with a record of driving online sales Strong analytical and reporting skills, with the ability to turn insight into action Familiarity with ecommerce platforms (Shopify, Magento, or WooCommerce) Excellent communication and collaboration skills A proactive, organised approach and focus on measurable results Why Join Us? At Scout Store, you ll be part of a purpose-driven team that combines innovation, collaboration, and impact. Working with us means you ll help shape a digital experience that supports Scouts across the UK, while also growing your own skills and career. Benefits: We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country. 28 days holiday and going up to 32 days after 2 years service plus additional days at Christmas Work in a way that suits you, your role and your department Double matching pension up to 10% of gross salary Family Friendly employer with generous family leave For a full list of our benefits, click . Closing date for applications : 11:59 pm Sunday, 7th September 2025. Interviews will be held in person week commencing Monday, 15th September 2025 Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Senior Operations Manager Retail National 60k We are looking for 2 x Senior Operations Managers. One role will focus on Continuous Improvement & Innovation The other role will focus on Performance & Productivity. This is a high-impact position as Senior Operations Manager sits in the heart of our supply chain transformation. Reporting into senior leadership, you'll be the driving force behind optimising our end-to-end retail and ecommerce network-making it leaner, smarter, faster , and more resilient. From short-term tactical improvements to long-term strategic redesigns, you'll lead initiatives that enhance cost-efficiency, service quality, and operational scalability. You'll also be at the forefront of automation and digital innovation , empowering the business to deliver exceptional customer experiences across every channel. The role as Senior Operations Manager What you'll do Lead strategic improvements across our retail and online supply chain network. Develop and deliver cost, speed, and quality optimisation plans. Partner with teams across Logistics, IT, Retail, and Procurement. Champion innovation through automation, digital tools, and data-led decisions. Monitor and report performance, identifying opportunities and delivering results. What We're Looking For Experience Bachelor's degree in Supply Chain, Engineering, Business, or similar. Experience in supply chain performance, planning , or network optimisation . Background in retail or FMCG environments, with exposure to both store and online fulfilment. Demonstrated success in leading network or operations improvement programmes. Strong project leadership, analytical skills, and stakeholder influence. Proficiency in Excel and familiarity with tools like SAP, Power BI, or Supply Chain Gur BBBH: 34038
Aug 28, 2025
Full time
Senior Operations Manager Retail National 60k We are looking for 2 x Senior Operations Managers. One role will focus on Continuous Improvement & Innovation The other role will focus on Performance & Productivity. This is a high-impact position as Senior Operations Manager sits in the heart of our supply chain transformation. Reporting into senior leadership, you'll be the driving force behind optimising our end-to-end retail and ecommerce network-making it leaner, smarter, faster , and more resilient. From short-term tactical improvements to long-term strategic redesigns, you'll lead initiatives that enhance cost-efficiency, service quality, and operational scalability. You'll also be at the forefront of automation and digital innovation , empowering the business to deliver exceptional customer experiences across every channel. The role as Senior Operations Manager What you'll do Lead strategic improvements across our retail and online supply chain network. Develop and deliver cost, speed, and quality optimisation plans. Partner with teams across Logistics, IT, Retail, and Procurement. Champion innovation through automation, digital tools, and data-led decisions. Monitor and report performance, identifying opportunities and delivering results. What We're Looking For Experience Bachelor's degree in Supply Chain, Engineering, Business, or similar. Experience in supply chain performance, planning , or network optimisation . Background in retail or FMCG environments, with exposure to both store and online fulfilment. Demonstrated success in leading network or operations improvement programmes. Strong project leadership, analytical skills, and stakeholder influence. Proficiency in Excel and familiarity with tools like SAP, Power BI, or Supply Chain Gur BBBH: 34038
Our client are an International Cross Border Delivery soultions business based in Haydock Due to expansion they are now looking for an Internal Sales Development Specialist (SDS) who will play a key role in expanding their e-commerce customer base and driving revenue growth. The Sales Development Specialist will be a crucial connector between the Marketing Manager and Business Development team, playing a key role in generating high-value, qualified leads that fuel the new business development team. Your primary focus will be on identifying and qualifying commercial prospects using various sales tools and marketing activities. Evaluating the potential of these leads, engaging with prospects via a number of different channels, and effectively managing the sales funnel and CRM system to grow business revenue and handing over qualified leads to our sales team for further sales progression. This role requires strong communication skills & excellent data analysis using lead generation tools to develop and execute effective lead generation strategies; our marketing teams execute and direct on multiple campaigns, and this role focusses on working with that output, as well as assisting for new campaigns to come. 1. Research and Identify Leads - Work with tools such as Similar Web, Tami and LinkedIn to research and target key verticals and buyer personas aligned to our ICP - Manage lead data within the CRM system Creatio. - Conduct market research input and provide to marketeer to identify potential clients in the logistics sector. - Utilize business directories, web searches, and digital resources to find new leads. 2. Qualify Leads / Data Analysis - Owning the data funnel of leads. - Assess and qualify leads based on specific business criteria. - Ensure leads meet the company's target audience and are likely to convert into sales. - Deep dive analysis into data which demonstrates genuine leads. 3. Lead Generation Campaigns - Develop and implement lead generation campaigns using various marketing channels, together with our marketing manager, including email marketing, social media, and content marketing. - Follow up, chase, and hand over to the Sales team for conversion. - Meet or exceed monthly and quarterly lead generation targets. 4. CRM Management - Collecting data in a user friendly way. - Maintain and update the CRM database with accurate customer and pipeline information. - Maintain accurate records of interactions and progress in the CRM system - Create & maintain a structured way of working in CRM with the sales team. - Track and document all lead generation activities and results. 5. Collaboration - Work closely with the sales and marketing team to align lead generation strategies with overall business goals. - Participate in regular meetings to discuss progress and adjust strategies as needed. - Schedule meetings with the sales team with qualified leads as required. Skills, Educational Background,Experience Skills: - Previous experience within International eCommerce, Logistics, Forwarding, Parcels etc - Excellent verbal and written communication skills; ability to effectively convey information to potential clients and build relationships. - Strong analytical skills to assess lead quality and campaign performance. - Ability to use data to drive decision-making; evaluates options and makes decisions based on facts and logical reasoning. - Ability to segment and target potential clients based on their interest and needs - Influencing others effectively. - Expresses ideas clearly and concisely in conversations. - Listens actively to ensure mutual understanding. - Adjusts communication style based on the audience and context. - Writes clear and structured messages in emails and reports. - Adapts writing style to the intended audience. Educational background: - Sales, Marketing, Business or a related field (ideally). Experience: - 1-2 years proven experience in lead generation, sales or similar role, preferably in the logistics industry or gained within a SAAS environment. - Familiarity with digital marketing strategies and lead generation tools such as Similar Web, Tami and/or Linked In. - Proficiency in social media platforms and social selling techniques to engage with potential clients - Experience with CRM software Other Comments: This role may progress to a Field Based Sales role in the future depending on the business requirements, skills, experience and capability of the individual
Aug 28, 2025
Full time
Our client are an International Cross Border Delivery soultions business based in Haydock Due to expansion they are now looking for an Internal Sales Development Specialist (SDS) who will play a key role in expanding their e-commerce customer base and driving revenue growth. The Sales Development Specialist will be a crucial connector between the Marketing Manager and Business Development team, playing a key role in generating high-value, qualified leads that fuel the new business development team. Your primary focus will be on identifying and qualifying commercial prospects using various sales tools and marketing activities. Evaluating the potential of these leads, engaging with prospects via a number of different channels, and effectively managing the sales funnel and CRM system to grow business revenue and handing over qualified leads to our sales team for further sales progression. This role requires strong communication skills & excellent data analysis using lead generation tools to develop and execute effective lead generation strategies; our marketing teams execute and direct on multiple campaigns, and this role focusses on working with that output, as well as assisting for new campaigns to come. 1. Research and Identify Leads - Work with tools such as Similar Web, Tami and LinkedIn to research and target key verticals and buyer personas aligned to our ICP - Manage lead data within the CRM system Creatio. - Conduct market research input and provide to marketeer to identify potential clients in the logistics sector. - Utilize business directories, web searches, and digital resources to find new leads. 2. Qualify Leads / Data Analysis - Owning the data funnel of leads. - Assess and qualify leads based on specific business criteria. - Ensure leads meet the company's target audience and are likely to convert into sales. - Deep dive analysis into data which demonstrates genuine leads. 3. Lead Generation Campaigns - Develop and implement lead generation campaigns using various marketing channels, together with our marketing manager, including email marketing, social media, and content marketing. - Follow up, chase, and hand over to the Sales team for conversion. - Meet or exceed monthly and quarterly lead generation targets. 4. CRM Management - Collecting data in a user friendly way. - Maintain and update the CRM database with accurate customer and pipeline information. - Maintain accurate records of interactions and progress in the CRM system - Create & maintain a structured way of working in CRM with the sales team. - Track and document all lead generation activities and results. 5. Collaboration - Work closely with the sales and marketing team to align lead generation strategies with overall business goals. - Participate in regular meetings to discuss progress and adjust strategies as needed. - Schedule meetings with the sales team with qualified leads as required. Skills, Educational Background,Experience Skills: - Previous experience within International eCommerce, Logistics, Forwarding, Parcels etc - Excellent verbal and written communication skills; ability to effectively convey information to potential clients and build relationships. - Strong analytical skills to assess lead quality and campaign performance. - Ability to use data to drive decision-making; evaluates options and makes decisions based on facts and logical reasoning. - Ability to segment and target potential clients based on their interest and needs - Influencing others effectively. - Expresses ideas clearly and concisely in conversations. - Listens actively to ensure mutual understanding. - Adjusts communication style based on the audience and context. - Writes clear and structured messages in emails and reports. - Adapts writing style to the intended audience. Educational background: - Sales, Marketing, Business or a related field (ideally). Experience: - 1-2 years proven experience in lead generation, sales or similar role, preferably in the logistics industry or gained within a SAAS environment. - Familiarity with digital marketing strategies and lead generation tools such as Similar Web, Tami and/or Linked In. - Proficiency in social media platforms and social selling techniques to engage with potential clients - Experience with CRM software Other Comments: This role may progress to a Field Based Sales role in the future depending on the business requirements, skills, experience and capability of the individual
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Life at THG Beauty We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader. About THG Labs THG acquired Acheson & Acheson in 2018 to bring full service, product development & manufacturing in-house to supply innovative branded and THG Beauty Brand products to the industry. In 2022 Acheson & Acheson became THG Labs. Capabilities include: In-house market knowledge & trends End-to-end service from idea generation through to manufacturing and launch Technical, commercial and production expertise About The Regulatory Compliance Team Based within the Beauty division of the business, The Regulatory Compliance Team is responsible for reviewing and assessing current and new cosmetic regulations globally including horizon scanning to make sure our clients have the latest information. The team are responsible for checking and tracking the compliance to these regulations of all the ingredients, materials and formulations sourced and manufactured by THG Labs. As well as managing and monitoring various certifications including audits, as well as processing and managing complaints and testing of products. Why be a Regulatory Technologist at THG Beauty? Reporting to the Regulatory Manager, the Regulatory Technologist is responsible for managing, monitoring and updating Product Information Files for the brands they have been allocated. Supporting these brands with their requests for registrations, as well as ad-hoc requirements - being their point of contact. Develop knowledge and understanding of regulations and compliance, for all global regions, and share this with the Regulatory Compliance Specialist and the wider team. Using this knowledge to approve marketing copy and artwork to be used and held in the PIF. As a Regulatory Technologist , you'll: Support the Head of Regulatory Compliance in their role as required, including sharing regulatory project updates and strategic planning where appropriate. Maintaining accurate records relating to brands/products responsible for, from updating and maintaining the PIF through to marking copy, artwork and dealing with brand queries. Keeping up to date with global regulations and applying these to the products and brands responsible for. Assessing risk where necessary if an issue arises. Managing, developing and sharing learnings and changes relating to your specialist projects. Review, update and manage assigned SOP's and WIN's. Manage direct reports, supporting their development. Support the Regulatory Technologists and other team members. Communicating effectively and positively with all teams, colleagues, and managers. Take reasonable care for the health and safety for yourself and other persons who may be affected by your work To cooperate with regards to all company health & safety measures, following H&S training when using equipment Report to a person in authority any work situation which may represent a serious or imminent danger to health & safety or any shortcomings in the protection arrangements to health & safety. In respect of any hazards remember 'see it, report it' Help create a positive H&S culture, by continually coaching a safe working environment Helping to promote a positive working atmosphere within the company. Any other duties that may be required from time to time. What skills and experience do I need for this role? Minimum 2 years experience in the beauty manufacturing industry or/and a degree in a relevant subject is essential. Must be PC literate with experience of Microsoft Office (including Word, Excel and PowerPoint). Meticulous attention to detail Great organisational and planning skills. Confident written and spoken communication. A Pro-active approach What's in it for me? Birthday Holiday Holiday Purchasing (up to 3 days) Anniversaries - 5, 10 & 15 years Staff Discount Cycle to work scheme Refer a friend Enhanced Parenthood Programme Online GP appointments Eye Tests Pension Scheme THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV Resume/CV How did you hear about THG? Do you require sponsorship to work in the UK? Please disclose your salary expectations to ensure they align with our budgets
Aug 27, 2025
Full time
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Life at THG Beauty We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader. About THG Labs THG acquired Acheson & Acheson in 2018 to bring full service, product development & manufacturing in-house to supply innovative branded and THG Beauty Brand products to the industry. In 2022 Acheson & Acheson became THG Labs. Capabilities include: In-house market knowledge & trends End-to-end service from idea generation through to manufacturing and launch Technical, commercial and production expertise About The Regulatory Compliance Team Based within the Beauty division of the business, The Regulatory Compliance Team is responsible for reviewing and assessing current and new cosmetic regulations globally including horizon scanning to make sure our clients have the latest information. The team are responsible for checking and tracking the compliance to these regulations of all the ingredients, materials and formulations sourced and manufactured by THG Labs. As well as managing and monitoring various certifications including audits, as well as processing and managing complaints and testing of products. Why be a Regulatory Technologist at THG Beauty? Reporting to the Regulatory Manager, the Regulatory Technologist is responsible for managing, monitoring and updating Product Information Files for the brands they have been allocated. Supporting these brands with their requests for registrations, as well as ad-hoc requirements - being their point of contact. Develop knowledge and understanding of regulations and compliance, for all global regions, and share this with the Regulatory Compliance Specialist and the wider team. Using this knowledge to approve marketing copy and artwork to be used and held in the PIF. As a Regulatory Technologist , you'll: Support the Head of Regulatory Compliance in their role as required, including sharing regulatory project updates and strategic planning where appropriate. Maintaining accurate records relating to brands/products responsible for, from updating and maintaining the PIF through to marking copy, artwork and dealing with brand queries. Keeping up to date with global regulations and applying these to the products and brands responsible for. Assessing risk where necessary if an issue arises. Managing, developing and sharing learnings and changes relating to your specialist projects. Review, update and manage assigned SOP's and WIN's. Manage direct reports, supporting their development. Support the Regulatory Technologists and other team members. Communicating effectively and positively with all teams, colleagues, and managers. Take reasonable care for the health and safety for yourself and other persons who may be affected by your work To cooperate with regards to all company health & safety measures, following H&S training when using equipment Report to a person in authority any work situation which may represent a serious or imminent danger to health & safety or any shortcomings in the protection arrangements to health & safety. In respect of any hazards remember 'see it, report it' Help create a positive H&S culture, by continually coaching a safe working environment Helping to promote a positive working atmosphere within the company. Any other duties that may be required from time to time. What skills and experience do I need for this role? Minimum 2 years experience in the beauty manufacturing industry or/and a degree in a relevant subject is essential. Must be PC literate with experience of Microsoft Office (including Word, Excel and PowerPoint). Meticulous attention to detail Great organisational and planning skills. Confident written and spoken communication. A Pro-active approach What's in it for me? Birthday Holiday Holiday Purchasing (up to 3 days) Anniversaries - 5, 10 & 15 years Staff Discount Cycle to work scheme Refer a friend Enhanced Parenthood Programme Online GP appointments Eye Tests Pension Scheme THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV Resume/CV How did you hear about THG? Do you require sponsorship to work in the UK? Please disclose your salary expectations to ensure they align with our budgets
Software and Web Development Manager - Hitchin - Hybrid based after initial period - Digital marketing and software development agency - up to £65,000 + Excellent benefits They are a full-service digital agency that elevates businesses through digital transformation. Their specialities lie in software development, eCommerce, customer experience and digital marketing The main purpose of this role is to manage multiple software projects through the project life cycle, being responsible for supplier management, project scope, budget, quality and resources. You will need proven experience leading software development teams and knowledge of Magento, WordPress / WooCommerce and Shopify along with knowledge of web technology, AI, SQL, PHP and Laravel You will be expected to run structured discovery and scoping sessions with clients, capture functional and non-functional requirements, and produce clear and comprehensive technical specifications. You will also guide internal teams by sharing technical best practices, ensuring consistent delivery across all projects. The successful candidate will have extensive experience working with various frameworks and programming languages as well as managing in-house, external and offshore development teams. You will have worked with eCommerce platforms such as Magento, WooCommerce and Shopify along with platforms such as Laravel, PHP, and SQL. You will understand databases, website functionality and user experience. You will be based in the Hitchin office full time initially based in north Hertfordshire and then hybrid once you have settled in. Sponsorship will not be provided for this role. We are interviewing currently so apply now for immediate consideration for the Development Manager position or contact Stuart Barnes at ITSS Recruitment for further information.
Aug 24, 2025
Full time
Software and Web Development Manager - Hitchin - Hybrid based after initial period - Digital marketing and software development agency - up to £65,000 + Excellent benefits They are a full-service digital agency that elevates businesses through digital transformation. Their specialities lie in software development, eCommerce, customer experience and digital marketing The main purpose of this role is to manage multiple software projects through the project life cycle, being responsible for supplier management, project scope, budget, quality and resources. You will need proven experience leading software development teams and knowledge of Magento, WordPress / WooCommerce and Shopify along with knowledge of web technology, AI, SQL, PHP and Laravel You will be expected to run structured discovery and scoping sessions with clients, capture functional and non-functional requirements, and produce clear and comprehensive technical specifications. You will also guide internal teams by sharing technical best practices, ensuring consistent delivery across all projects. The successful candidate will have extensive experience working with various frameworks and programming languages as well as managing in-house, external and offshore development teams. You will have worked with eCommerce platforms such as Magento, WooCommerce and Shopify along with platforms such as Laravel, PHP, and SQL. You will understand databases, website functionality and user experience. You will be based in the Hitchin office full time initially based in north Hertfordshire and then hybrid once you have settled in. Sponsorship will not be provided for this role. We are interviewing currently so apply now for immediate consideration for the Development Manager position or contact Stuart Barnes at ITSS Recruitment for further information.
About us. We are The Very Group and we're here to help families get more out of life. We know that our customers work hard for their families and have a lot to balance in their busy lives. That's why we combine amazing brands and products with flexible payment options on Very.co.uk to help them say yes to the things they love. We're just as passionate about helping our people get more out of life too; building careers with real growth, a sense of purpose, belonging and wellbeing. About the role As a Principal Software Engineer, you will be responsible for designing, building and running front-end and/or back-end software solutions in an agile delivery squad. This role is hands-on, you'll be actively involved in designing, implementing and running the products and services that your squad are responsible for. You'll help shape best practices in software engineering, then both work to and coach other Squad members into driving and ensuring high quality solutions. Key responsibilities Work with and sometimes lead other Engineers, Application Specialists in your Squad/ Performance Unit, Business Analysts, Product Owners and Architects to envision, design and deliver industry leading systems. Design and build software that balances the commercial needs of the business alongside delivering the future tech roadmap. Lead and actively participate in application and database design, data flows and detailed technical design. Ensure that analysis includes the wider view of technical and business impact. Own your code quality. Work with other Engineers to drive this behaviour in them Own non-functional requirements around performance, security and scalability to ensure we deliver a great customer experience. Driving best practice around real-time logging, monitoring, alerting. Proactively drive the enhancement of continuous integration to improve deployment processes in the squad. Identify obstacles, risks and issues that may/ do impact the technical product and work with all stakeholders required to mitigate them. Adhere to policies and standards that impact solutions. Provide Run support for technical products within Squad. Proactively support and mentor other team members, working with them to help them improve their skills. Champion your Squads engineering successes and best practices both internally and externally Understand the external Technology landscape and look to leverage this knowledge to enhance software engineering in your Squad/ Tribe and across The Very Group. About you. You're someone who thrives in a hands-on technical role and has a passion for building scalable, high-quality solutions. You've worked in a similar capacity and have a strong track record of enabling teams to deliver robust, secure, and observable systems. You're a natural collaborator who enjoys mentoring others, sharing knowledge, and influencing engineering culture. You're comfortable working across squads and disciplines, and you're always looking for ways to improve processes, reduce toil, and drive automation. You'll be confident in contributing to platform, application, and database design, and you'll take ownership of non-functional requirements like performance, security, and scalability. What you'll bring: Significant experience of building, integrating, maintaining and managing complex software architectures, ideally across multi-cloud environments. Demonstrable experience of providing clear direction, coaching, mentoring and development support. Be passionate about code quality, testing and other engineering best practices. Significant experience of building software applications that have security, reliability, scalability, high availability and concurrency built-in from the outset. A strong collaborator and communicator. Proven ability to influence and negotiate with Technical Stakeholders from all Software Engineering levels, to Architects, to Heads of Tech, to Technical Operations, to external 3rd parties. A background and relevant current experience in a hands-on software engineering role is essential. Confident and comfortable to share stories internally and externally to build our Very Group brand and credibility to attract and retain talent. Be constantly interested in the Technology and Engineering landscapes internally and externally. Proven experience with software engineering, particularly in Java technologies. Strong appreciation for DevOps tooling with exposure to the likes of CI/CD, Kubernetes & Docker. Experience with cloud platforms ideally AWS. Experience of multiple development technologies, ideally including Java, JavaScript, Node.js, React, Spring/Springboot, Kafka, AWS, Python, Jenkins, GitLab, microservices, secure RESTful API's, JSON, API Gateways, event-driven architectures, messaging. Technical knowledge of Oracle Retail Cloud Applications such as MFCS, OIC, Smart Item Hub (SIH) preferred Knowledge of a retail ecommerce environment Passion for quality & observability, an ability to understand complex systems and a desire for constant improvements Our benefits. Flexible, hybrid working model Inclusive culture and environment, check out our Glassdoor reviews £1,000 flexible benefits allowance to suit your needs 30 days holiday + bank holidays Udemy learning access Bonus potential (performance and business-related) Up to 25% discount on Very.co.uk Matched pension up to 6% More benefits can be found on our career site How to apply Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you may be required to undertake a credit, CIFAS and DBS check. What happens next? Our talent acquisition team will be in touch if you're successful so keep an eye on your emails! We'll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we're a good match, we'll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely. You can expect a three-stage interview process for this position: 1st stage - An informal 45-minute video call with the hiring team to discuss your skills and relevant experience. This is a great opportunity to find out more about the role and to ask any questions you may have. 2nd Stage - A one-hour formal interview where you can expect both competency and technical questions As an inclusive employer please do let us know if you require any reasonable adjustments. If you'd like to know more about our interviews, you can find out here . Equal opportunities We're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Aug 23, 2025
Full time
About us. We are The Very Group and we're here to help families get more out of life. We know that our customers work hard for their families and have a lot to balance in their busy lives. That's why we combine amazing brands and products with flexible payment options on Very.co.uk to help them say yes to the things they love. We're just as passionate about helping our people get more out of life too; building careers with real growth, a sense of purpose, belonging and wellbeing. About the role As a Principal Software Engineer, you will be responsible for designing, building and running front-end and/or back-end software solutions in an agile delivery squad. This role is hands-on, you'll be actively involved in designing, implementing and running the products and services that your squad are responsible for. You'll help shape best practices in software engineering, then both work to and coach other Squad members into driving and ensuring high quality solutions. Key responsibilities Work with and sometimes lead other Engineers, Application Specialists in your Squad/ Performance Unit, Business Analysts, Product Owners and Architects to envision, design and deliver industry leading systems. Design and build software that balances the commercial needs of the business alongside delivering the future tech roadmap. Lead and actively participate in application and database design, data flows and detailed technical design. Ensure that analysis includes the wider view of technical and business impact. Own your code quality. Work with other Engineers to drive this behaviour in them Own non-functional requirements around performance, security and scalability to ensure we deliver a great customer experience. Driving best practice around real-time logging, monitoring, alerting. Proactively drive the enhancement of continuous integration to improve deployment processes in the squad. Identify obstacles, risks and issues that may/ do impact the technical product and work with all stakeholders required to mitigate them. Adhere to policies and standards that impact solutions. Provide Run support for technical products within Squad. Proactively support and mentor other team members, working with them to help them improve their skills. Champion your Squads engineering successes and best practices both internally and externally Understand the external Technology landscape and look to leverage this knowledge to enhance software engineering in your Squad/ Tribe and across The Very Group. About you. You're someone who thrives in a hands-on technical role and has a passion for building scalable, high-quality solutions. You've worked in a similar capacity and have a strong track record of enabling teams to deliver robust, secure, and observable systems. You're a natural collaborator who enjoys mentoring others, sharing knowledge, and influencing engineering culture. You're comfortable working across squads and disciplines, and you're always looking for ways to improve processes, reduce toil, and drive automation. You'll be confident in contributing to platform, application, and database design, and you'll take ownership of non-functional requirements like performance, security, and scalability. What you'll bring: Significant experience of building, integrating, maintaining and managing complex software architectures, ideally across multi-cloud environments. Demonstrable experience of providing clear direction, coaching, mentoring and development support. Be passionate about code quality, testing and other engineering best practices. Significant experience of building software applications that have security, reliability, scalability, high availability and concurrency built-in from the outset. A strong collaborator and communicator. Proven ability to influence and negotiate with Technical Stakeholders from all Software Engineering levels, to Architects, to Heads of Tech, to Technical Operations, to external 3rd parties. A background and relevant current experience in a hands-on software engineering role is essential. Confident and comfortable to share stories internally and externally to build our Very Group brand and credibility to attract and retain talent. Be constantly interested in the Technology and Engineering landscapes internally and externally. Proven experience with software engineering, particularly in Java technologies. Strong appreciation for DevOps tooling with exposure to the likes of CI/CD, Kubernetes & Docker. Experience with cloud platforms ideally AWS. Experience of multiple development technologies, ideally including Java, JavaScript, Node.js, React, Spring/Springboot, Kafka, AWS, Python, Jenkins, GitLab, microservices, secure RESTful API's, JSON, API Gateways, event-driven architectures, messaging. Technical knowledge of Oracle Retail Cloud Applications such as MFCS, OIC, Smart Item Hub (SIH) preferred Knowledge of a retail ecommerce environment Passion for quality & observability, an ability to understand complex systems and a desire for constant improvements Our benefits. Flexible, hybrid working model Inclusive culture and environment, check out our Glassdoor reviews £1,000 flexible benefits allowance to suit your needs 30 days holiday + bank holidays Udemy learning access Bonus potential (performance and business-related) Up to 25% discount on Very.co.uk Matched pension up to 6% More benefits can be found on our career site How to apply Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you may be required to undertake a credit, CIFAS and DBS check. What happens next? Our talent acquisition team will be in touch if you're successful so keep an eye on your emails! We'll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we're a good match, we'll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely. You can expect a three-stage interview process for this position: 1st stage - An informal 45-minute video call with the hiring team to discuss your skills and relevant experience. This is a great opportunity to find out more about the role and to ask any questions you may have. 2nd Stage - A one-hour formal interview where you can expect both competency and technical questions As an inclusive employer please do let us know if you require any reasonable adjustments. If you'd like to know more about our interviews, you can find out here . Equal opportunities We're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
About the role The GelBottle Inc. is on an exciting growth journey, and we're looking for a Senior Software Developer to be part of our vibrant, founder-led company. If you're passionate about working in a fast-paced environment and eager to contribute to a diverse portfolio of B2B and B2C brands, this is your chance to make a significant impact! Reporting into the IT Director, you'll work across a dynamic tech stack developing and maintaining BigCommerce solutions using Stencil, managing integrations via Celigo (connecting systems like NetSuite, Bloomreach, and Akeneo), and keeping our Webflow sites running smoothly. You'll also lead on analytics and tracking implementations using GTM and GA4. You can also expect to: Building and maintaining custom front-end features on BigCommerce (Stencil). Managing and expanding Celigo integrations across platforms like NetSuite, Bloomreach, and Akeneo. Maintaining and updating Webflow websites. Implementing tracking and analytics via GTM and GA4. Ensuring high code quality through reviews, testing, and documentation. Collaborating with the eCommerce team to enhance UX, boost conversions, and streamline operations. Monitoring integration health, site performance, and project progress. You'll be working across all our sites (TGB, Peacci, TGB US, TB Academy just to name a few!) allowing you to take accountability for all our development needs across the group. This is a hybrid position, requiring about 1-2 days a week onsite at our Brighton HQ. About you: We're needyour strong front-end skills, deep experience with REST and GraphQL APIs, and solid grasp of the eCommerce ecosystem. If you love solving complex problems and want to make a real impact in a fast-moving, collaborative environment,we'd love to hear from you. You're comfortable to work independently, engaging inmodern front-end technologies, integrating systems, and delivering seamless digital experiences. Strong front-end development skills (JavaScript, HTML, CSS) with experience in frameworks and version control (e.g., Git). Hands-on experience with BigCommerce (Stencil) and Webflow. Proven ability to build and manage integrations using Celigo or similar iPaaS platforms, with solid REST/GraphQL API knowledge. Familiarity with GTM and GA4 for analytics and tracking implementation. Strong problem-solving skills and attention to detail. Why TGB? At TGB, we're driven by passion and dedication to become a leader in our industry. What sets us apart is our founder-led approach, fostering a close-knit and supportive culture where teamwork and fun go hand in hand. We truly value every team member's contributions and offer a range of rewards and recognition to celebrate your achievements. What we can offer you: Hybrid working Yearly company bonus £1,000 yearly personal development fund 5 'study days' a year 25 days holiday + bank holidays 'Daisy days' (extra 2 days off throughout the year) ️Holiday purchase scheme (+5 days) Birthday bonus (after one years' service) Enhanced maternityLeave Long service award (additional holiday allowance) 3 month's sabbatical offered upon 3 years' service Healthcare cash plan (via. Health Shield) Electric car lease scheme (via. salary sacrifice) Discount on spa treatments and consumer products Life assurance + pension scheme Regular funded company events Season ticket loan What happens next? 1. Apply! 2. Screening call with our Talent team (30min) 3. Interview with hiring manager (1hr) 4. Practical interview (Brighton HQ 1.5 hr) 5. Meet & Greet with team (1hr)
Aug 23, 2025
Full time
About the role The GelBottle Inc. is on an exciting growth journey, and we're looking for a Senior Software Developer to be part of our vibrant, founder-led company. If you're passionate about working in a fast-paced environment and eager to contribute to a diverse portfolio of B2B and B2C brands, this is your chance to make a significant impact! Reporting into the IT Director, you'll work across a dynamic tech stack developing and maintaining BigCommerce solutions using Stencil, managing integrations via Celigo (connecting systems like NetSuite, Bloomreach, and Akeneo), and keeping our Webflow sites running smoothly. You'll also lead on analytics and tracking implementations using GTM and GA4. You can also expect to: Building and maintaining custom front-end features on BigCommerce (Stencil). Managing and expanding Celigo integrations across platforms like NetSuite, Bloomreach, and Akeneo. Maintaining and updating Webflow websites. Implementing tracking and analytics via GTM and GA4. Ensuring high code quality through reviews, testing, and documentation. Collaborating with the eCommerce team to enhance UX, boost conversions, and streamline operations. Monitoring integration health, site performance, and project progress. You'll be working across all our sites (TGB, Peacci, TGB US, TB Academy just to name a few!) allowing you to take accountability for all our development needs across the group. This is a hybrid position, requiring about 1-2 days a week onsite at our Brighton HQ. About you: We're needyour strong front-end skills, deep experience with REST and GraphQL APIs, and solid grasp of the eCommerce ecosystem. If you love solving complex problems and want to make a real impact in a fast-moving, collaborative environment,we'd love to hear from you. You're comfortable to work independently, engaging inmodern front-end technologies, integrating systems, and delivering seamless digital experiences. Strong front-end development skills (JavaScript, HTML, CSS) with experience in frameworks and version control (e.g., Git). Hands-on experience with BigCommerce (Stencil) and Webflow. Proven ability to build and manage integrations using Celigo or similar iPaaS platforms, with solid REST/GraphQL API knowledge. Familiarity with GTM and GA4 for analytics and tracking implementation. Strong problem-solving skills and attention to detail. Why TGB? At TGB, we're driven by passion and dedication to become a leader in our industry. What sets us apart is our founder-led approach, fostering a close-knit and supportive culture where teamwork and fun go hand in hand. We truly value every team member's contributions and offer a range of rewards and recognition to celebrate your achievements. What we can offer you: Hybrid working Yearly company bonus £1,000 yearly personal development fund 5 'study days' a year 25 days holiday + bank holidays 'Daisy days' (extra 2 days off throughout the year) ️Holiday purchase scheme (+5 days) Birthday bonus (after one years' service) Enhanced maternityLeave Long service award (additional holiday allowance) 3 month's sabbatical offered upon 3 years' service Healthcare cash plan (via. Health Shield) Electric car lease scheme (via. salary sacrifice) Discount on spa treatments and consumer products Life assurance + pension scheme Regular funded company events Season ticket loan What happens next? 1. Apply! 2. Screening call with our Talent team (30min) 3. Interview with hiring manager (1hr) 4. Practical interview (Brighton HQ 1.5 hr) 5. Meet & Greet with team (1hr)
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Report to - Head of Marketplaces THG Nutrition & Wellness is home to some of the best loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, its family of brands, Myvegan, Myvitamins and MP Activewear. We want to be the world's most empowering health movement, championing everyone to live healthier, more active lives. Our brands and people exist to break boundaries, to power and empower those who want more. We break conventions, we're a force for good, and we keep it real. These are the values that drive us through every day. Everything we do is done in-house, from manufacturing and new product development to content creation, e-commerce, marketing and logistics. This means we're perfectly positioned to deliver to our vision and keep our place at the top of a fast-moving, global industry. It's an incredibly exciting time to join the team, and we're always looking for talented people who share our vision and values to drive our Nutrition & Wellness movement forward. About the role: We are seeking a commercially-minded, data-driven Marketplace Performance Manager to join our team and lead the execution and tracking of our budget across Amazon and other marketplaces. Reporting into the Head of Marketplaces, this individual will take ownership of our top-line revenue targets and ensure marketing spend stays within pre-agreed budgets, all while delivering insights that fuel growth and margin control. You will play a critical role in ensuring we hit commercial KPIs through proactive tracking, internal alignment, and sharp performance analysis. While a strong working knowledge of Amazon is essential, success in this role will be determined by your ability to think strategically, manage cross-functional projects, and analyse data to guide high-impact decisions. As a Marketplace Manager You'll Budget Ownership: Manage and monitor the marketplace budget, ensuring spend is aligned with agreed parameters while supporting revenue growth objectives. Target Performance: Take ownership of top-line revenue targets for Amazon and other marketplaces, working with internal stakeholders to deliver commercial goals. Strategic Input: Work closely with the Head of Marketplaces to shape channel strategy and optimise category/brand performance. Data & Analysis: Track key performance metrics (e.g. TACoS, ROAS, contribution margin) and turn data into actionable insights to drive results. Cross-functional Collaboration: Work across Marketing, Supply Chain, Finance, and Product teams to ensure marketplace activity aligns with business-wide objectives Performance Reporting: Own the creation and presentation of regular reports on performance vs. budget, highlighting risks, opportunities, and recommendations. What skills and experience do I need for this role: Proven experience working in or closely with Amazon (1P/3P), ideally within the sports nutrition or broader FMCG sector. Strong commercial acumen with a track record of managing revenue and marketing budgets. Comfortable working with large datasets and platforms such as Excel, Helium 10, or similar analytics tools. Ability to identify performance trends, diagnose issues, and proactively drive improvements. Experience working cross-functionally with supply, finance, marketing, and product teams. Excellent communication and presentation skills, with the ability to influence stakeholders at all levels. Self-motivated, with the ability to prioritise and manage multiple projects in a fast-paced environment. What's in it for me? Access bespoke development programmes designed by our in-house L&D team. Develop your expertise through our upskilling programme in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Enjoy your birthday off! Enhanced maternity and paternity pay based on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Unlock 2 days of volunteer leave after 12 months. Face-to-face and virtual appointments with our in-house GP. Access to our in-house CBT therapist. 24/7 Employee Assistance Programme (EAP) provided by Bupa. State-of-the-art on-site gym. Access to on-site physiotherapy. Other Perks Save up to 12% on personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Referral bonus of up to £1,000. Anniversary gifts for 5 and 10 years of service THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV Resume/CV Do you require sponsorship to work in the UK? How did you hear about THG? LinkedIn Profile Please disclose your current salary and expectations to ensure they align with our budgets
Aug 23, 2025
Full time
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Report to - Head of Marketplaces THG Nutrition & Wellness is home to some of the best loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, its family of brands, Myvegan, Myvitamins and MP Activewear. We want to be the world's most empowering health movement, championing everyone to live healthier, more active lives. Our brands and people exist to break boundaries, to power and empower those who want more. We break conventions, we're a force for good, and we keep it real. These are the values that drive us through every day. Everything we do is done in-house, from manufacturing and new product development to content creation, e-commerce, marketing and logistics. This means we're perfectly positioned to deliver to our vision and keep our place at the top of a fast-moving, global industry. It's an incredibly exciting time to join the team, and we're always looking for talented people who share our vision and values to drive our Nutrition & Wellness movement forward. About the role: We are seeking a commercially-minded, data-driven Marketplace Performance Manager to join our team and lead the execution and tracking of our budget across Amazon and other marketplaces. Reporting into the Head of Marketplaces, this individual will take ownership of our top-line revenue targets and ensure marketing spend stays within pre-agreed budgets, all while delivering insights that fuel growth and margin control. You will play a critical role in ensuring we hit commercial KPIs through proactive tracking, internal alignment, and sharp performance analysis. While a strong working knowledge of Amazon is essential, success in this role will be determined by your ability to think strategically, manage cross-functional projects, and analyse data to guide high-impact decisions. As a Marketplace Manager You'll Budget Ownership: Manage and monitor the marketplace budget, ensuring spend is aligned with agreed parameters while supporting revenue growth objectives. Target Performance: Take ownership of top-line revenue targets for Amazon and other marketplaces, working with internal stakeholders to deliver commercial goals. Strategic Input: Work closely with the Head of Marketplaces to shape channel strategy and optimise category/brand performance. Data & Analysis: Track key performance metrics (e.g. TACoS, ROAS, contribution margin) and turn data into actionable insights to drive results. Cross-functional Collaboration: Work across Marketing, Supply Chain, Finance, and Product teams to ensure marketplace activity aligns with business-wide objectives Performance Reporting: Own the creation and presentation of regular reports on performance vs. budget, highlighting risks, opportunities, and recommendations. What skills and experience do I need for this role: Proven experience working in or closely with Amazon (1P/3P), ideally within the sports nutrition or broader FMCG sector. Strong commercial acumen with a track record of managing revenue and marketing budgets. Comfortable working with large datasets and platforms such as Excel, Helium 10, or similar analytics tools. Ability to identify performance trends, diagnose issues, and proactively drive improvements. Experience working cross-functionally with supply, finance, marketing, and product teams. Excellent communication and presentation skills, with the ability to influence stakeholders at all levels. Self-motivated, with the ability to prioritise and manage multiple projects in a fast-paced environment. What's in it for me? Access bespoke development programmes designed by our in-house L&D team. Develop your expertise through our upskilling programme in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Enjoy your birthday off! Enhanced maternity and paternity pay based on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Unlock 2 days of volunteer leave after 12 months. Face-to-face and virtual appointments with our in-house GP. Access to our in-house CBT therapist. 24/7 Employee Assistance Programme (EAP) provided by Bupa. State-of-the-art on-site gym. Access to on-site physiotherapy. Other Perks Save up to 12% on personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Referral bonus of up to £1,000. Anniversary gifts for 5 and 10 years of service THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV Resume/CV Do you require sponsorship to work in the UK? How did you hear about THG? LinkedIn Profile Please disclose your current salary and expectations to ensure they align with our budgets
Technical Application Specialist page is loaded Technical Application Specialist Apply remote type Remote locations UK, Remote time type Full time posted on Posted Yesterday job requisition id JR102308 About Epicor Software Corporation Grow your business with Epicor Epicor Software Corporation provides industry-specific business software designed around the needs of manufacturing, distribution, retail, and services organizations. More than 40 years of experience with our customers' unique business processes and operational requirements is built into every solution in the cloud, hosted, or on premises. Today, over 20,000 customers in 150 countries around the world rely on our expertise and solutions to improve performance and profitability. Epicor is driving growth for companies globally with solutions including: Epicor Enterprise Resource Planning (ERP) Human Capital Management (HCM) Financial Management Manufacturing Execution Systems (MES) Supply Chain Management (SCM) Epicor products are working today on a global scale, delivering impressive benefits to companies just like yours. With a deep understanding of your industry, Epicor solutions promote growth while managing complexity and increasing efficiency. The result is powerful solutions that free your resources so you can grow your business. Technical Application Specialist - North West An exciting opportunity for a Technical Support Analyst has arisen to join a team that is providing support for our global strategic e-commerce solution. This is an opportunity for a dynamic individual who can demonstrate the aptitude to learn/build on existing skills. You will be a self-starter who possesses strong problem solving, analytical and communications skills, who can be a team player and working as part of a growing global team. Duties: Respond to client calls in a professional manner, providing solutions and advice where appropriate Ensuring Service Quality levels are maintained Ensuring all issues are handled in a timely manner Reviewing outstanding issues, ensuring clients are kept informed of progress Desired skills and experience: A background or previous experience in customer support environment Experience in supporting enterprise or other business applications Problem solving working in a multi layered technology stack The Person Excellent communication/interpersonal skills with strong customer facing skills Ability to effectively communicate technical details to all audiences Collaborate across teams to identify root cause for technical issues and drive technical issues through to resolution Must be a self-starter who can work independently as well as in a team Candidate must be flexible to visits to the team in Warrington as when required . Nice to have but not essential: Previous experience of supporting Magento eCommerce or any out of the box e-commerce solution Understanding of web technologies; NGINX Knowledge/experience of HTML or CSS Understanding of SSL certificates and encryption fundamentals Familiarity with Unix/Linux fundamentals About Epicor At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We're Proactive, Proud, Partners . Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you- that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless. We are an equal-opportunity employer. Recruiter: Afsha Sikka Proud to be your partner. Committed to your success. At Epicor, we know that success comes from working together. Everyone has a role to play, and it's the essential partnerships across our company that are crucial to our customer's success and our growth as a business. Bring the Real You. That's Who We're Interested In. We're truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We're proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. Whatever your career journey , we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners to the world's most essential businesses - the hardworking companies who make, move, and sell the things the world needs . Thank you for considering a career with Epicor. Whether you're exploring opportunities on our careers page, preparing for a phone screen or interview, have already applied, or have been through our application process, we appreciate your interest and the time you have invested. We are committed to showing you how much we care about your future. Epicor Career Assistant can help you land a job nearly 2.5x faster than the national average. We've brought you the best job searching tools all in one place, at no cost to you. At Epicor, we believe putting people first is the right thing to do. At Epicor, we are committed to upholding the highest standards of integrity and transparency. W e have become aware of phishing scams where individuals pose as our recruiters, hiring managers , and/ or HR Business Partners to obtain personal information. These scams can seem legitimate, but it's important to know how to protect yourself. How to Identify Phishing Scams: No Payment Required : Epicor will never ask for payment to apply for a job. Our recruiters will never ask for payment to apply for a position or as a condition of employment. For example, any required background check will be facilitated by Epicor. Beware of Misleading Communications : Do not pay any fees to individuals, agencies, or employment portals related to an interview or other interaction with Epicor. Epicor will not be responsible for any loss or damage suffered. Verify Authenticity : A ll legitimate Epicor emails will end with " " . Verify job positions on our careers site at . Be cautious of generic emails and check for misspellings of Epicor or non-Epicor email addresses (e .g., or even close variations If you have any questions or encounter any suspicious emails, job posting s , and/ or communication from what appears to be Epicor , please report them to immediately .
Aug 22, 2025
Full time
Technical Application Specialist page is loaded Technical Application Specialist Apply remote type Remote locations UK, Remote time type Full time posted on Posted Yesterday job requisition id JR102308 About Epicor Software Corporation Grow your business with Epicor Epicor Software Corporation provides industry-specific business software designed around the needs of manufacturing, distribution, retail, and services organizations. More than 40 years of experience with our customers' unique business processes and operational requirements is built into every solution in the cloud, hosted, or on premises. Today, over 20,000 customers in 150 countries around the world rely on our expertise and solutions to improve performance and profitability. Epicor is driving growth for companies globally with solutions including: Epicor Enterprise Resource Planning (ERP) Human Capital Management (HCM) Financial Management Manufacturing Execution Systems (MES) Supply Chain Management (SCM) Epicor products are working today on a global scale, delivering impressive benefits to companies just like yours. With a deep understanding of your industry, Epicor solutions promote growth while managing complexity and increasing efficiency. The result is powerful solutions that free your resources so you can grow your business. Technical Application Specialist - North West An exciting opportunity for a Technical Support Analyst has arisen to join a team that is providing support for our global strategic e-commerce solution. This is an opportunity for a dynamic individual who can demonstrate the aptitude to learn/build on existing skills. You will be a self-starter who possesses strong problem solving, analytical and communications skills, who can be a team player and working as part of a growing global team. Duties: Respond to client calls in a professional manner, providing solutions and advice where appropriate Ensuring Service Quality levels are maintained Ensuring all issues are handled in a timely manner Reviewing outstanding issues, ensuring clients are kept informed of progress Desired skills and experience: A background or previous experience in customer support environment Experience in supporting enterprise or other business applications Problem solving working in a multi layered technology stack The Person Excellent communication/interpersonal skills with strong customer facing skills Ability to effectively communicate technical details to all audiences Collaborate across teams to identify root cause for technical issues and drive technical issues through to resolution Must be a self-starter who can work independently as well as in a team Candidate must be flexible to visits to the team in Warrington as when required . Nice to have but not essential: Previous experience of supporting Magento eCommerce or any out of the box e-commerce solution Understanding of web technologies; NGINX Knowledge/experience of HTML or CSS Understanding of SSL certificates and encryption fundamentals Familiarity with Unix/Linux fundamentals About Epicor At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We're Proactive, Proud, Partners . Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you- that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless. We are an equal-opportunity employer. Recruiter: Afsha Sikka Proud to be your partner. Committed to your success. At Epicor, we know that success comes from working together. Everyone has a role to play, and it's the essential partnerships across our company that are crucial to our customer's success and our growth as a business. Bring the Real You. That's Who We're Interested In. We're truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We're proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. Whatever your career journey , we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners to the world's most essential businesses - the hardworking companies who make, move, and sell the things the world needs . Thank you for considering a career with Epicor. Whether you're exploring opportunities on our careers page, preparing for a phone screen or interview, have already applied, or have been through our application process, we appreciate your interest and the time you have invested. We are committed to showing you how much we care about your future. Epicor Career Assistant can help you land a job nearly 2.5x faster than the national average. We've brought you the best job searching tools all in one place, at no cost to you. At Epicor, we believe putting people first is the right thing to do. At Epicor, we are committed to upholding the highest standards of integrity and transparency. W e have become aware of phishing scams where individuals pose as our recruiters, hiring managers , and/ or HR Business Partners to obtain personal information. These scams can seem legitimate, but it's important to know how to protect yourself. How to Identify Phishing Scams: No Payment Required : Epicor will never ask for payment to apply for a job. Our recruiters will never ask for payment to apply for a position or as a condition of employment. For example, any required background check will be facilitated by Epicor. Beware of Misleading Communications : Do not pay any fees to individuals, agencies, or employment portals related to an interview or other interaction with Epicor. Epicor will not be responsible for any loss or damage suffered. Verify Authenticity : A ll legitimate Epicor emails will end with " " . Verify job positions on our careers site at . Be cautious of generic emails and check for misspellings of Epicor or non-Epicor email addresses (e .g., or even close variations If you have any questions or encounter any suspicious emails, job posting s , and/ or communication from what appears to be Epicor , please report them to immediately .
Who We Are Founded in London in 2009, Ultimate Performance (UP) has grown into a global leader in body transformation, with 27 private gyms across four continents - from Los Angeles to Sydney. Our reputation is built on delivering exceptional, measurable results through science-backed training and nutrition programs, tailored to each client. The Role We're looking for an experienced Product Manager to join our Manchester Support Office. In this strategic role you will manage the development and optimisation of our digital products, with a focus on specific product areas such as our ecommerce platform, client mobile app, or internal tools. Reporting to our Head of Product Management, you'll support the strategic roadmap while ensuring the effective delivery of product enhancements that drive business performance, customer engagement, and user satisfaction. What You'll Do Own and manage the product backlog for one or more key product areas in Ecommerce, trainer tools, or client applications Ensure the strategy from the System Architect and Head of Product Management is being followed, especially with respect to app, tech, coding and platform recommendations Translate business goals into clear and actionable product requirements Conduct discovery work including user research, feedback gathering, competitor analysis, and data insights Define user stories, acceptance criteria, and prioritise backlog items for development Support sprint planning, daily stand-ups, retrospectives, and demos Collaborate with internal stakeholders to ensure alignment on goals, timelines, and priorities Work with developers and QA to ensure timely delivery of features and enhancements Participate in user testing and customer feedback loops to refine products post-launch Maintain up-to-date documentation in product tools (e.g. Confluence, Jira) What we're looking for Strong working knowledge of Agile methodologies (Scrum or Kanban) Experience managing or contributing to ecommerce or mobile app products Proven experience writing user stories and running sprint ceremonies Hands on experience using product analytics tools Exposure to ecommerce platforms (Shopify preferred) A/B testing, CRO, and user journey mapping (preferred) What we value At UP, we believe in high standards and personal accountability. We look for people who embody our values: Results-Driven: You focus on outcomes that genuinely move the needle Own It: You take full ownership, wins, failures, & everything in between. Passion for Progress: You're driven by growth, not just the finish line. Supportive & Personalised: You adapt your approach because no two people (or challenges) are the same What You'll Get Here's what you can expect when you join the UP team: 25 days holiday, plus bank holidays Pension scheme: salary sacrifice with employer contributions Simply Health policy: claim back costs for dental, optical, physio, massage & more Exclusive UP discounts, including 40% off our supplements, books, and partner offers Personal Training discounts: up to 50% off our world-class transformation programme (up to 36 sessions a year) for you and a loved one Salary sacrifice benefits: Cycle to Work, Tech, and Home schemes Employee Assistance Programme: free 24/7 mental health, counselling, and financial advice Free group fitness classes at our Manchester gym in Spinningfields Hybrid working: two days per week working from home If you're interested in the Product Manager role, please apply now! Salary: £60,000 - £65,000 All job applicants are required to have a valid right to work. Your data will be stored by Ultimate Performance and will be used by our HR and recruitment teams for the purpose of managing your application.
Aug 22, 2025
Full time
Who We Are Founded in London in 2009, Ultimate Performance (UP) has grown into a global leader in body transformation, with 27 private gyms across four continents - from Los Angeles to Sydney. Our reputation is built on delivering exceptional, measurable results through science-backed training and nutrition programs, tailored to each client. The Role We're looking for an experienced Product Manager to join our Manchester Support Office. In this strategic role you will manage the development and optimisation of our digital products, with a focus on specific product areas such as our ecommerce platform, client mobile app, or internal tools. Reporting to our Head of Product Management, you'll support the strategic roadmap while ensuring the effective delivery of product enhancements that drive business performance, customer engagement, and user satisfaction. What You'll Do Own and manage the product backlog for one or more key product areas in Ecommerce, trainer tools, or client applications Ensure the strategy from the System Architect and Head of Product Management is being followed, especially with respect to app, tech, coding and platform recommendations Translate business goals into clear and actionable product requirements Conduct discovery work including user research, feedback gathering, competitor analysis, and data insights Define user stories, acceptance criteria, and prioritise backlog items for development Support sprint planning, daily stand-ups, retrospectives, and demos Collaborate with internal stakeholders to ensure alignment on goals, timelines, and priorities Work with developers and QA to ensure timely delivery of features and enhancements Participate in user testing and customer feedback loops to refine products post-launch Maintain up-to-date documentation in product tools (e.g. Confluence, Jira) What we're looking for Strong working knowledge of Agile methodologies (Scrum or Kanban) Experience managing or contributing to ecommerce or mobile app products Proven experience writing user stories and running sprint ceremonies Hands on experience using product analytics tools Exposure to ecommerce platforms (Shopify preferred) A/B testing, CRO, and user journey mapping (preferred) What we value At UP, we believe in high standards and personal accountability. We look for people who embody our values: Results-Driven: You focus on outcomes that genuinely move the needle Own It: You take full ownership, wins, failures, & everything in between. Passion for Progress: You're driven by growth, not just the finish line. Supportive & Personalised: You adapt your approach because no two people (or challenges) are the same What You'll Get Here's what you can expect when you join the UP team: 25 days holiday, plus bank holidays Pension scheme: salary sacrifice with employer contributions Simply Health policy: claim back costs for dental, optical, physio, massage & more Exclusive UP discounts, including 40% off our supplements, books, and partner offers Personal Training discounts: up to 50% off our world-class transformation programme (up to 36 sessions a year) for you and a loved one Salary sacrifice benefits: Cycle to Work, Tech, and Home schemes Employee Assistance Programme: free 24/7 mental health, counselling, and financial advice Free group fitness classes at our Manchester gym in Spinningfields Hybrid working: two days per week working from home If you're interested in the Product Manager role, please apply now! Salary: £60,000 - £65,000 All job applicants are required to have a valid right to work. Your data will be stored by Ultimate Performance and will be used by our HR and recruitment teams for the purpose of managing your application.
Location: Manchester Type: Permanent Industry: Ladieswear and Menswear Job Ref: TGN5332 The Role We are recruiting for an amazing opportunity to be a key person in a dynamic and fashion led Multi -Brand Menswear & Ladieswear business - as an Ecommerce Manager The company influence trends with some of the leading brands and high street retailers and as such are looking for candidates who are passionate about the fashion industry. Duties Upload and maintain product listings, descriptions, pricing, and images. Ensure accurate categorization, inventory status, and SEO-friendly content. Coordinate with design and content teams to update landing pages, and seasonal campaigns. Track daily sales, conversion rates, and key e-commerce metrics. Prepare weekly/monthly performance reports for management. Identify trends and opportunities to improve sales. Assist in planning and executing online marketing campaigns (email, social media, paid ads). Work with marketing to align promotional activities with website content. Monitor campaign performance and suggest improvements. Liaise with customer service to resolve online order issues. Monitor user feedback and reviews to improve site experience. Test website features to ensure functionality across devices. Work with suppliers, logistics, and IT to ensure product availability and timely delivery. Collaborate with external agencies for SEO, PPC, or web development tasks. Skills Required Analytical mindset with problem-solving skills. Creativity for merchandising and content ideas. Ability to work in a fast-paced, deadline-driven environment. Customer-centric thinking. Bachelor's degree in Marketing, Business, E-Commerce, or related field. 3-5 years of experience in e-commerce, digital marketing Understanding of e-commerce platforms such as Shopify and Klavyio. Proficiency in Microsoft Excel and Google Analytics. Strong organizational and time-management skills. Detail-oriented with a proactive attitude. Good communication and teamwork abilities.
Aug 22, 2025
Full time
Location: Manchester Type: Permanent Industry: Ladieswear and Menswear Job Ref: TGN5332 The Role We are recruiting for an amazing opportunity to be a key person in a dynamic and fashion led Multi -Brand Menswear & Ladieswear business - as an Ecommerce Manager The company influence trends with some of the leading brands and high street retailers and as such are looking for candidates who are passionate about the fashion industry. Duties Upload and maintain product listings, descriptions, pricing, and images. Ensure accurate categorization, inventory status, and SEO-friendly content. Coordinate with design and content teams to update landing pages, and seasonal campaigns. Track daily sales, conversion rates, and key e-commerce metrics. Prepare weekly/monthly performance reports for management. Identify trends and opportunities to improve sales. Assist in planning and executing online marketing campaigns (email, social media, paid ads). Work with marketing to align promotional activities with website content. Monitor campaign performance and suggest improvements. Liaise with customer service to resolve online order issues. Monitor user feedback and reviews to improve site experience. Test website features to ensure functionality across devices. Work with suppliers, logistics, and IT to ensure product availability and timely delivery. Collaborate with external agencies for SEO, PPC, or web development tasks. Skills Required Analytical mindset with problem-solving skills. Creativity for merchandising and content ideas. Ability to work in a fast-paced, deadline-driven environment. Customer-centric thinking. Bachelor's degree in Marketing, Business, E-Commerce, or related field. 3-5 years of experience in e-commerce, digital marketing Understanding of e-commerce platforms such as Shopify and Klavyio. Proficiency in Microsoft Excel and Google Analytics. Strong organizational and time-management skills. Detail-oriented with a proactive attitude. Good communication and teamwork abilities.
Our client is looking for a talented and proactive Product Owner to join their digital team. This hybrid role offers a fantastic opportunity to lead innovative web applications and portals that enhance member services, drive eCommerce, and deliver industry insights. Product Owner Bracknell - 3-4 days on site (hybrid) 50,000 to 55,000 per annum The Role As Product Owner, you will sit at the intersection of business, technology, and user experience. You will work closely with software engineers, UX designers, and business stakeholders to define, prioritize, and deliver digital solutions that provide real value to members. Key Responsibilities: Define and communicate a clear product vision aligned to business objectives. Translate business requirements into epics, user stories, and acceptance criteria. Own and manage the product backlog across multiple digital platforms. Collaborate with development teams throughout the agile lifecycle. Use data and analytics to monitor performance and inform improvements. Act as a bridge between technical and non-technical teams, ensuring alignment. Experience & Skills: Proven experience as a Product Owner or Product Manager in a technical environment. Experience delivering web applications or digital portals. Strong knowledge of agile methodologies. Analytical mindset with experience using data tools (e.g., Google Analytics, Mixpanel). Excellent stakeholder management and communication skills. Familiarity with APIs, CRM integrations, and third-party data platforms. Desirable: Experience with associations, non-profits, or membership organizations. UX knowledge and user research experience. Familiarity with tools like Jira, Confluence, Figma, and analytics dashboards. If you're a results-driven Product Owner ready to make an impact, please get in touch with (url removed) to discuss this exciting opportunity. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Aug 21, 2025
Full time
Our client is looking for a talented and proactive Product Owner to join their digital team. This hybrid role offers a fantastic opportunity to lead innovative web applications and portals that enhance member services, drive eCommerce, and deliver industry insights. Product Owner Bracknell - 3-4 days on site (hybrid) 50,000 to 55,000 per annum The Role As Product Owner, you will sit at the intersection of business, technology, and user experience. You will work closely with software engineers, UX designers, and business stakeholders to define, prioritize, and deliver digital solutions that provide real value to members. Key Responsibilities: Define and communicate a clear product vision aligned to business objectives. Translate business requirements into epics, user stories, and acceptance criteria. Own and manage the product backlog across multiple digital platforms. Collaborate with development teams throughout the agile lifecycle. Use data and analytics to monitor performance and inform improvements. Act as a bridge between technical and non-technical teams, ensuring alignment. Experience & Skills: Proven experience as a Product Owner or Product Manager in a technical environment. Experience delivering web applications or digital portals. Strong knowledge of agile methodologies. Analytical mindset with experience using data tools (e.g., Google Analytics, Mixpanel). Excellent stakeholder management and communication skills. Familiarity with APIs, CRM integrations, and third-party data platforms. Desirable: Experience with associations, non-profits, or membership organizations. UX knowledge and user research experience. Familiarity with tools like Jira, Confluence, Figma, and analytics dashboards. If you're a results-driven Product Owner ready to make an impact, please get in touch with (url removed) to discuss this exciting opportunity. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Kurt Geiger About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. The role Support the Senior Trading Manager and team to drive the direction of the global Kurt Geiger trade plan to achieve sales targets, working in collaboration with key digital stakeholders to ensure success. Assist in the preparation of sales analysis including trade summaries, product performance analysis and ad-hoc reporting Support Online Trade Coordinator & Trading Manager in maximising sales performance across all websites by identifying opportunities through analytical data on best sellers, new reactions Produce best seller reports, analysing sales and flagging up potential stock issues Provide basic product information and sales performance to the ecommerce team as requested Merchandise the website in-line with trading priorities and marketing calendars Review and optimise the website merchandising daily, using performance data to influence decision making Manage an effective administration system for monitoring new stock intake and liaise with the Production Assistant, Copywriter and photography teams to ensure new lines are added to the websites in a timely manner Manage and update key category and trend pages to maximise sales potential and support marketing pushes Support in maintaining product journeys and categorisation across the App Daily checks of new products to ensure all data, imagery and copy are present to maximise conversion opportunities Use web analytics tools to improve customer conversion rates and average transaction value Undertake regular competitor reviews to identify potential opportunities for our websites and App Skills section/ your experience Commercial aptitude Excellent communication, interpersonal and team working skills Full accountability for their own area & workload The ability to perform under pressure and work in a fast paced environment Capability to prioritise workload effectively and meet deadlines Strong Microsoft Excel user At Kurt Geiger Digital we've created a Leadership culture that embraces the following Love technology Be positive Know what you are doing Own your own future Look for solutions Keep failing once Get your monies worth out of your boss Be part of the team Speak up/Be brave Be honest Sing when you're winning Work hard but have fun Competitive basic salary Pension and life assurance Gym Discounts Retailtrust support Enviable discounts Harrods Discount Monthly half day Friday's Summer Hours And so much more! Our Culture We're an energic fast-paced brand that embraces progress and strives for innovation. Hard work is rewarded with new opportunities at every level and kindness is celebrated in everything we do. Our summer working hours accommodate a healthy work life balance. Wellbeing is important to our working culture, which is why we nurture a friendly environment for talent to thrive in, alongside a vibrant social community. Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world's most famous department stores. We Are One: For Love For Diversity For Change For Equality For Kindness For Freedom For Unity Against Racism
Aug 21, 2025
Full time
Kurt Geiger About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. The role Support the Senior Trading Manager and team to drive the direction of the global Kurt Geiger trade plan to achieve sales targets, working in collaboration with key digital stakeholders to ensure success. Assist in the preparation of sales analysis including trade summaries, product performance analysis and ad-hoc reporting Support Online Trade Coordinator & Trading Manager in maximising sales performance across all websites by identifying opportunities through analytical data on best sellers, new reactions Produce best seller reports, analysing sales and flagging up potential stock issues Provide basic product information and sales performance to the ecommerce team as requested Merchandise the website in-line with trading priorities and marketing calendars Review and optimise the website merchandising daily, using performance data to influence decision making Manage an effective administration system for monitoring new stock intake and liaise with the Production Assistant, Copywriter and photography teams to ensure new lines are added to the websites in a timely manner Manage and update key category and trend pages to maximise sales potential and support marketing pushes Support in maintaining product journeys and categorisation across the App Daily checks of new products to ensure all data, imagery and copy are present to maximise conversion opportunities Use web analytics tools to improve customer conversion rates and average transaction value Undertake regular competitor reviews to identify potential opportunities for our websites and App Skills section/ your experience Commercial aptitude Excellent communication, interpersonal and team working skills Full accountability for their own area & workload The ability to perform under pressure and work in a fast paced environment Capability to prioritise workload effectively and meet deadlines Strong Microsoft Excel user At Kurt Geiger Digital we've created a Leadership culture that embraces the following Love technology Be positive Know what you are doing Own your own future Look for solutions Keep failing once Get your monies worth out of your boss Be part of the team Speak up/Be brave Be honest Sing when you're winning Work hard but have fun Competitive basic salary Pension and life assurance Gym Discounts Retailtrust support Enviable discounts Harrods Discount Monthly half day Friday's Summer Hours And so much more! Our Culture We're an energic fast-paced brand that embraces progress and strives for innovation. Hard work is rewarded with new opportunities at every level and kindness is celebrated in everything we do. Our summer working hours accommodate a healthy work life balance. Wellbeing is important to our working culture, which is why we nurture a friendly environment for talent to thrive in, alongside a vibrant social community. Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world's most famous department stores. We Are One: For Love For Diversity For Change For Equality For Kindness For Freedom For Unity Against Racism
