Business Support and Personal Assistant

  • HM TREASURY-1
  • Darlington, County Durham
  • Aug 08, 2025
Full time Administration

Job Description

  • Salary: £25,280 - £26,620.
  • Contract Type: Permanent
  • Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated.
  • Location: Darlington

If you're interested in making a difference to people's lives, the Treasury can offer you an exciting opportunity to influence decision making that affects the whole of the UK. Working at the heart of government, we collaborate across government to promote responsible public spending and drive strong and sustainable economic growth.

About the Team

Group Management Services Team (GMS)

As part of the Group Management Services Team (GMS), you will work alongside five other Pas and business support staff, all of whom provide personal assistance services to the Group Management Team (GMT) as well as a range of administrative support and business planning services to the wider group. The role is an excellent opportunity for high-performing candidates looking to stretch themselves in a high-profile and fast-paced environment, assisting Directors and Deputy Directors.

About the Job

Key accountabilities include (but are not limited to):

  • Correspondence management - Manage and coordinate official correspondence including Ministerial responses, Parliamentary Questions, Freedom of Information requests, and Treat Official communications, ensuring timely and accurate handling in line with departmental standards.
  • Supporting Director/DD priorities - Anticipate problems, risks, issues, and corporate tasks that they will have to deal with and proactively make suggestions about the best way to take them forward.
  • Diary management - Proactively plan and manage the Director/DD's diary using your professional judgement to line up meetings in well-organised way. Resolve conflicts, negotiate, and allocate time to Director/DD priorities. Develop a good understanding of the Group's work and priorities so you can make decisions on behalf of the Director/DD.
  • Mailbox management - Develop or adopt efficient systems for handling and prioritising emails on behalf of the Director/DD and where required delegate actions to others in the teams and use own judgement to filter unnecessary emails.
  • Building relationships - Take the initiative to develop and lead relationships with key external and internal partners and colleagues to effectively do the job.
  • Coordinating logistics - Ensure the Director/DD are clear on their schedules for the day and prepare diary and meeting folders in preferred format. Organise all logistics of virtual and in-person, internal and external meetings including organising international travel, hotels, taxis, visas, rooms, conference phone lines etc.
  • Team support - Provide cover for the other PAs in the Group Management Services Team (GMS) when they are unwell or on leave, by monitoring the inboxes and diaries of their Deputy Directors they support when needed.

This role is varied and exciting and gives individuals a fantastic opportunity to experience working at the heart of Government, working closely alongside senior leaders. It also offers the opportunity to support the effective functioning of both groups, ensuring they remain excellent, inclusive places to work. The role will build experience about government operations and how decisions are made at senior levels.

About You

If you are organised, efficient and people-focused, then we would love to hear from you! This is an exciting opportunity to develop the skills to provide personal assistance to senior civil servants - up to three director and/or Deputy Directors (DD) in the steady state, with a willingness to provide additional temporary cover. The successful candidate should demonstrate resourcefulness, trustworthiness, and discretion.

Some of the Benefits our people love!

  • 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month
  • Flexible working patterns (part-time, job-share, condensed hours)
  • Generous parental and adoption leave packages
  • Access to a generous Defined Benefit pension scheme with employer contributions of 28.97%
  • Access to a cycle-to-work salary sacrifice scheme and season ticket advances
  • A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity

For more information about the role and how to apply, please follow the apply link.