Senior Resources and Performance Manager

This role has a salary range of £61,784 - £67,859 per annum, working 36 hours per week.

We have an opportunity for a highly motivated and strategic individual to join our Surrey Pension Team (SPT) as a Senior Resources & Performance Manager.

This is a key leadership role, responsible for driving forward the enabling functions that underpin the success of our service. You will lead a team of managers and officers across Marketing and Communications, Culture, Learning and Development, Digital and Data, and Performance. Working closely with the Head of Pensions - Resources and the Pensions Senior Leadership Team, you will play a key role in designing and developing our strategic plan and ensuring it is delivered effectively and efficiently.

This role is ideal for someone who thrives in a fast-paced, collaborative environment and is passionate about delivering high-quality public services.

Rewards and Benefits:

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days per year
• Learning and development hub where you can access a wealth of resources

About the Team

The Surrey Pension Team is responsible for administering the Surrey Pension Fund, which is part of the national Local Government Pension Scheme (LGPS). Surrey County Council acts as the administering authority, overseeing investment, funding, governance, and the day-to-day administration of the fund.

With a value of over £6 billion, the fund supports more than 130,000 members and around 500 participating employers, including councils, universities, colleges, academies, and private sector organisations delivering public services. The team manages the full pension lifecycle-from onboarding new members to processing retirements and dependents' benefits.

Our mission is to deliver a first-class customer experience while maintaining the long-term financial sustainability of the fund. We foster a culture of collaboration and continuous improvement, working closely with stakeholders to ensure our services are efficient, transparent, and responsive to the needs of our members.

About the Role

In this role, you will lead and develop a high-performing team responsible for a range of enabling functions. You will play a central role in driving digital transformation and continuous improvement across the service, ensuring that innovation, efficiency and high performance are embedded in our ways of working.

You will provide strategic oversight of performance and resource management, acting as a key facilitator for the Pensions Senior Leadership Team. As part of your responsibilities, you will also deputise for the Head of Pensions - Resources at key meetings and forums.

Your work will support the development and implementation of both strategic and operational plans for the Surrey Pension Team. In addition, you will manage strategic partnerships and procurement processes and be responsible for drafting and presenting reports to the Local Pension Board and Pension Committee.

Shortlisting criteria

To be considered for shortlisting for this position, your application will clearly evidence the following:

• Experience of senior leadership in a change management or continuous improvement type role.
• Strong strategic planning, programme management, and digital transformation skills.
• Excellent communication, influencing and stakeholder engagement abilities.
• A track record of delivering results across learning and development, change, and performance.
• High proficiency in Microsoft tools (PowerPoint, Power BI, Excel, etc.).

As part of the application process, you will be asked to upload your CV and answer the following questions:

• Please describe your experience in a senior leadership role where you were responsible for driving change management or continuous improvement. What were the key challenges you faced, and how did you overcome them?
• Tell us about a time when you led a strategic planning or digital transformation initiative. What approach did you take, and what impact did it have on the organisation or service?
• Effective communication and stakeholder engagement are vital in this role. Can you provide an example of how you have successfully influenced key stakeholders to support a strategic or operational change?
• This role requires strong analytical skills and experience in using applications to manage projects and performance. Please give an example of how you have used tools, such as Prince2 and MS Project, to support project and performance management.

The job advert closes at 23:59 on 31/08/2025 with interviews to follow.

Local Government Reorganisation

Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas.

Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils.

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents!

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.