Salesforce Administrator

Salesforce Administrator

• Hybrid - Leeds Office (3 days in office, 2 days remote)
• £35,000 - £42,000 per annum, dependent on experience
• 25 Days Annual Leave + Bank Holidays + Christmas Closure
• Company Benefits - Sage Benefits, WPA Healthcare (Year 2)
• Supportive Working Culture and Additional Perks

THE ROLE
Are you an experienced Salesforce Administrator looking to take the next step in your career?

We are searching for someone who will be at the heart of our client's CRM operations, ensuring platform stability, user accessibility and process efficiency. Reporting to the CRM Manager, you will be the go-to expert for all things Salesforce. Collaborating with sales, marketing and service teams, you will be responsible for optimising workflows, maintaining data quality and supporting internal user needs.

Due to the nature of our roles, candidates must have a permanent and unrestricted Right to Work in the UK, residing within a commutable distance of Leeds. Please note that our client cannot offer visa sponsorship.

Key responsibilities will include:

• Manage day-to-day administration including roles, profiles, user access and data permissions.
• Create and maintain reports, dashboards and custom workflows to improve business insights.
• Responding to and addressing internal tickets, escalating where necessary.
• Lead mini projects, such as introducing new automations.
• Assist in reconfiguring the platform as part of a company-wide system overhaul.
• Handle data imports, de-duplication and GDPR compliance.
• Liaise with internal stakeholders to ensure Salesforce is delivering value to the wider team.

SKILLS & EXPERIENCE

• 2+ years' experience in a Salesforce Administrator role.
• Ability to work in an agile environment and utilise tools such as Jira, Confulence, Metro Retro.
• Strong grasp of Salesforce's core features; objects, fields, record types, page layouts, validation rules, workflow rules, and process builder.
• Proficiency in User Management and Data Management within Salesforce.
• Data import/export, cleaning, validation, and security best practices.
• Creation and management of user profiles, roles, permissions, and sharing settings.
• Expertise in reporting, dashboards, and process automation to ensure valuable insights and efficient workflows.

Desirable Skills:

• Knowledge of basic HTML, CSS and VisualForce.
• Understanding of Apex programming for customer triggers, clauses, and complex customisations.
• Understand of Lightning alongside Classic versions of Salesforce platform.
• Experience with Salesforce Integration via APIs and Data Migration tools.
• Understanding of Salesforce security practices and compliance standards.

Desirable Certifications:

• Salesforce Administrator
• Salesforce Administrator Advanced Admin
• Salesforce Platform App Builder
• Salesforce Platform Developer I

Our client has recently undergone acquisition and following significant investment and new product launches, is in an exciting phase of growth. If you're a Salesforce expert who thrives in a collaborative environment and want to make a lasting impact on internal CRM operations, please apply today. If you would like to discuss the opportunity further, please contact Matt Pallister on (phone number removed) (url removed).

Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role. However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.