ERP and IT Manager
The Role
This role is responsible for managing, supporting, evaluating, and improving our ERP systems, data, and processes (Epicor), as well as overseeing our IT hardware infrastructure in collaboration with IT support partners and internal staff.
As an ERP specialist (ideally with Epicor experience), you will maintain, customize, and optimize the ERP system to meet our company's evolving needs. You will collaborate with all parties to improve workflows, create solutions, and ensure integration with other systems.
Responsibilities
- ERP / Epicor
- Provide subject matter expertise on Epicor, understanding its use in our business and identifying opportunities for efficiency and process improvements.
- Manage Epicor ERP daily to ensure optimal performance.
- Identify and resolve issues to deliver business benefits, acting as a functional expert for Epicor.
- Lead multiple ERP/Epicor projects from business case to deployment, managing risks.
- Coordinate with third-party suppliers and Epicor support to facilitate project delivery and issue resolution.
- Plan and manage future improvements, customizations, and upgrades to Epicor.
- Provide Epicor training to employees.
- IT Management (with support partners)
- Oversee IT support services to ensure high availability of IT services.
- Lead IT operational and strategic planning, fostering innovation and resource management.
- Ensure smooth operation of all IT systems and software daily.
Requirements
- University degree or equivalent in computer science with around 4 years of relevant experience, preferably in logistics, finance, or distribution.
- Good understanding of Epicor ERP, with experience as a Developer or Systems Analyst and strong SQL skills.
- Proficiency in C#, SQL, SSRS, REST API, KPIs, development, integration, customization, dashboards, upgrades, and BPM/BAQ.
- Solid understanding of ERP business processes including production, finance, warehousing, and supply chain.
- Experience in ERP support, training, and project management.
- Collaboration experience with ERP consultants and Epicor support.
- Experience with e-commerce integration, Marketing, CRM, SharePoint, and Power BI is a plus.
- IT system skills are advantageous.
- Strong project and stakeholder management skills.
- Excellent communication skills.
- Practical, hands-on approach with strategic leadership qualities.
- Willingness to travel to Nottingham occasionally.
The Company: Integral Memory PLC is a long-established, fast-growing UK-based technology company with international offices.
Integral Memory Division: Specializes in high-end gaming, military-grade memory drives, and creative photography storage solutions.
Integral LED Lighting Division: Provides innovative lighting solutions for industrial, retail, residential, and outdoor spaces, sold in over 50 countries.
Our products are trusted by large corporations, government, and educational institutions worldwide.