Field Recovery Engineer

Job Title: Field Recovery Engineer
Location: Glasgow
Salary: £39,024 plus Bonus scheme
Hours: 40 hours per week

Established in 2003, Utilita is the UK's first - and still only - energy company created to help customers use less energy by giving them better control via digital technology. We are a pioneer in smart technology that empowers households to use and waste less energy, which benefits our customers' pockets and the planet.

Are you an experienced Dual Fuel Smart Meter Engineer?

Do you want to work directly for Utilita?

We have a great opportunity for you to join our award-winning Field Services team.

As a Field Recovery Engineer, you will attend both domestic and commercial properties on behalf of the Revenue Protection team to assist with the retrieval of outstanding customer debt.

Day to day you will:

• discuss resolutions with customers at pre-warrant and warrant sites.
• provide options and install the appropriate meters where required.

You will need to hold a CMA1/CCN1 or equivalent, MET1, MOCOPA (single phase, single off multi, multi-rate), along with previous experience as a Smart Meter Engineer. 3-Phase and Medium pressure qualifications would be desirable but are not essential.

You will thrive working as part of a team; therefore, a strong level of communication is key. The successful applicant needs to be flexible with the day-to-day requirements and show resilience, as no two days are the same.

Your role will involve accessing our customers' homes, so you'll need to undergo some enhanced security vetting.

Our employees, just like our customers, come from all walks of life, and we're committed to championing diversity, fostering an inclusive culture, and creating an environment where you can be your authentic self.

Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days' leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We're more than a workplace; we're a place to thrive.

Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that's good for the pocket and planet.

Since then, we've made it our mission to put fairness first - supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick-start Britain's smart meter revolution, our belief in smart technology means that we're always evolving and looking for ways to improve our services through innovation.

Utilita is also committed to sustainability, having set an ambitious target to become a Net Zero business by 2030. We will continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes.

Our core values are powerful, yet simple: Fairness, Smart, and Sustainability!

Our employees, just like our customers, come from all walks of life, and we're dedicated to championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

The Luxion Group comprises the following companies: Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd, and Canary Care Global Ltd.

As the first energy company to install a smart meter, we've helped millions save money on their energy bills. With personalized energy saving advice, top-notch customer service, and our award-winning app, My Utilita, it's no wonder we're the UK's PAYG energy supplier.

But smart tech isn't what got us to where we are - that's down to our great people. Our core values drive our innovation to keep us ahead of the curve and pass down the benefits to our customers. We're always looking for people who share our vision of being Smart, Fair, and Sustainable.