Case Worker (Maternity Cover)

Do you want a role where you can make a difference to people who are homeless?

Whether it's due to homelessness or poor mental health, the number of people experiencing a crisis is on the rise. Connection Support believes in a future where people are free from crisis. But for the times when crises do happen, we'll be there to help every step of the way.

Does this sound like something you want to be a part of?

We are currently recruiting a Case Worker (covering maternity leave) to join our Adult Homeless Pathway team which provides support to homeless people over the age of 18 within community.

The impact you will have

Getting to know people, listening to their experiences, and understanding the barriers they have faced is at the heart of this role. You will support individuals to work towards their longer-term goals, which may include:

• Budgeting and managing debts
• Addressing drug and alcohol use
• Supporting mental health and recovery from trauma
• Overcoming challenges linked to criminal history
• Accessing and sustaining suitable housing
• Reducing social isolation and building networks
• Navigating the benefits system
• Exploring employment, education, and training opportunities

By taking the time to listen to people's dreams and aspirations and walking alongside them as they work towards their goals, you will make a meaningful difference in their lives and help create lasting change.

The details

Contract: Fixed term until May 2026, covering maternity.

Hours: 30 hours per week, these can be worked across 4 or 5 days Monday to Friday. We have team meetings on a Tuesday and Thursday, so these days are essential.

Salary: £25,666- £27,981, per annum, pro rata, dependent on experience.(please note the salary advertised is the full time equivalent)

Closing Date: Tuesday 19th

Interview: To be confirmed on application

About you

People might describe you as a good listener, someone who is supportive, compassionate, and willing to go the extra mile to help others.

You should have experience in areas such as homelessness, mental health, social work, substance or alcohol misuse, or supporting individuals with offending histories. It would be beneficial if you have some knowledge of applying for housing or benefits.

An understanding of the barriers faced by people who have experienced homelessness whether through professional or lived experience is important in this role.

You'll also need a basic understanding of IT systems like Outlook and Word, as you will be recording the support you provide and maintaining accurate case notes.

This role involves supporting clients across Oxfordshire, with a main office base in Wolvercote, Oxford. Due to the nature of the work, a full driving licence and access to a vehicle is essential.

Every day will be different, with varying challenges, so flexibility and adaptability are key to succeeding in this role.

What we offer in return

Connection Support is committed to equality of opportunity, to being fair and inclusive and ensuring everyone is treated is valued, treated with respect and has a positive experience.

We welcome applications from all backgrounds and underrepresented candidates, including but not limited to Black, Asian, ethnic backgrounds, people with disabilities, neurodivergent people, LGBTQIA+, men, women, and people with lived experience.

We have been named as one of the top 10 charities to work for in the UK by Best Companies and offer fantastic benefits including 30 days annual leave (pro rata for part time), plus bank holidays, sick pay, and an enhanced benefits package which includes cover on health benefits, eco travel incentives, childcare discounts, retail discounts and much more.

Should you need additional support with your application or require adjustments to any part of our recruitment process please don't hesitate to ask. We are more than happy to help, drop us an email or call direct to discuss your requirements.

Connection Support is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Connection Support is committed to eliminating discrimination and encouraging diversity amongst our work force. Our aim is that our team is truly representative of all sections of society. We would ask if you could take 5 minutes to fill in the Diversity form by clicking on the link below. The information provided will be used for statistical and monitoring purposes only.