Job Title: Neighbourhood Officer Location: Leeds Salary: £30,371 + Essential Car User Allowance Job Type: Part time, Permanent. 34 hours per week. Closing date: 11th August 2025 at midday. Interviews Date: 19th August 2025. The Company is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire. Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing. The Vacancy: Are you an experienced ASB (Anti-Social Behaviour) Officer looking to broaden your skills and step into a wider housing management role? Or are you a Neighbourhood Officer, looking for your next challenge? The Company is seeking a dedicated Neighbourhood Officer to join our Area Team. In this role, you'll take ownership of a designated portfolio of homes, acting as the primary point of contact for our customers. This is a great opportunity for someone looking to take the next step in their career. Whether you have solid ASB experience and want to develop your housing management skills, or you're an experienced Neighbourhood Officer ready for a new challenge, we want to hear from you. What you'll do: Act as the main interface between the association and the customers, liaising with colleagues to ensure services are provided effectively Provide support that recognises and responds to the needs of individuals and communities Take ownership of customer enquiries across all channels, ensuring they are resolved efficiently and to a high standard Take prompt and fair action in cases of tenancy breaches, anti-social behaviour, or safeguarding concerns Carry out estate inspections and monitoring communal areas to ensure safety and cleanliness standards Let empty homes within our guidelines of creating sustainable communities Collaborate with internal teams and external agencies to improve community wellbeing Use feedback and performance data to drive service improvements and customer satisfaction. What we're looking for: Proven experience of delivering neighbourhood officer services / managing Anti-Social Behaviour cases as an ASB Officer A confident communicator with a customer-focused mindset Strong track record of completing administrative tasks with high levels of accuracy and attention to detail Able to navigate digital and computer-based systems Comfortable with problem-solving and confident in making informed decisions Committed to continuous improvement and delivering high-quality outcomes Holder of a valid UK driving licence Able to travel and work from various locations as required If you are ready to take the next step in your career and want to be part of a purpose-driven organisation, apply today! We reserve the right to close this vacancy if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. The Company is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community. Please click on the APPLY button to be redirected to our careers page to apply for this role. Candidates with the experience or relevant job titles of; Housing Officer, Tenancy Officer, Community Housing Officer, Neighbourhood Housing Manager, may also be considered for this role.
Aug 10, 2025
Full time
Job Title: Neighbourhood Officer Location: Leeds Salary: £30,371 + Essential Car User Allowance Job Type: Part time, Permanent. 34 hours per week. Closing date: 11th August 2025 at midday. Interviews Date: 19th August 2025. The Company is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire. Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing. The Vacancy: Are you an experienced ASB (Anti-Social Behaviour) Officer looking to broaden your skills and step into a wider housing management role? Or are you a Neighbourhood Officer, looking for your next challenge? The Company is seeking a dedicated Neighbourhood Officer to join our Area Team. In this role, you'll take ownership of a designated portfolio of homes, acting as the primary point of contact for our customers. This is a great opportunity for someone looking to take the next step in their career. Whether you have solid ASB experience and want to develop your housing management skills, or you're an experienced Neighbourhood Officer ready for a new challenge, we want to hear from you. What you'll do: Act as the main interface between the association and the customers, liaising with colleagues to ensure services are provided effectively Provide support that recognises and responds to the needs of individuals and communities Take ownership of customer enquiries across all channels, ensuring they are resolved efficiently and to a high standard Take prompt and fair action in cases of tenancy breaches, anti-social behaviour, or safeguarding concerns Carry out estate inspections and monitoring communal areas to ensure safety and cleanliness standards Let empty homes within our guidelines of creating sustainable communities Collaborate with internal teams and external agencies to improve community wellbeing Use feedback and performance data to drive service improvements and customer satisfaction. What we're looking for: Proven experience of delivering neighbourhood officer services / managing Anti-Social Behaviour cases as an ASB Officer A confident communicator with a customer-focused mindset Strong track record of completing administrative tasks with high levels of accuracy and attention to detail Able to navigate digital and computer-based systems Comfortable with problem-solving and confident in making informed decisions Committed to continuous improvement and delivering high-quality outcomes Holder of a valid UK driving licence Able to travel and work from various locations as required If you are ready to take the next step in your career and want to be part of a purpose-driven organisation, apply today! We reserve the right to close this vacancy if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. The Company is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community. Please click on the APPLY button to be redirected to our careers page to apply for this role. Candidates with the experience or relevant job titles of; Housing Officer, Tenancy Officer, Community Housing Officer, Neighbourhood Housing Manager, may also be considered for this role.
Lambeth Agency Workers- Click here to apply Integrated Brokerage Quality Assurance Officer REF: Hybrid Working PO2 Grade: £43,542 pa rising in annual increments to £46,437 inc LW. 1 x Full Time- Permanent 1 x Part time- 17.5 hours per week working Wednesday 1.30pm-5pm and Thursday to Friday 9am -5pm- Permanent About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are 'connected by purpose,' in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team and Role: The post will offer line management support to 2 or 3 Brokerage and will promote and oversee the development of brokerage assurance and quality systems to drive continuous service improvement. To undertake the line management and supervision of staff To manage and oversee the day-to-day delivery of a brokerage service, delivering value for money. To promote and oversee the development of brokerage assurance and quality systems to drive continuous service improvement. To undertake the line management and supervision of staff. The brokerage team plays an important role in the work that is done in Adult Social care in terms of commissioning support to enable our residents to continue living at home in the community or if they need to move onto long term care provision. The brokerage works hand in hand with our care management teams to provide support for the residents of Lambeth. You will need to have excellent communication skills along with good IT skills, and an experienced manager and used to working in a fast-paced team. 'We especially encourage applications from people from the Black, Asian and Multiethnic communities and while the role is open to all applicants, Lambeth will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from underrepresented groups where there is a choice between two candidates of equal merit.' For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification Contact Information: For an informal discussion about the role, please contact Debbie Brown at Recruitment Timelines: Advert close date: 11:59pm on Sunday 10 August 2025. Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's. Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service. Membership in the Local Government Pension Scheme. Hybrid Working. Employee Assistance Programme. Occupational Sick Pay based on length of service. Discounts at local restaurants. Discount at our Active Lambeth Gyms. Learning and Development opportunities, including Apprenticeships. Cycle to Work Scheme. Secure Bike Storage facilities at our Town Hall and Civic Centre. Trade Union Membership. How to Apply: If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV and personal statement. At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here .
Aug 09, 2025
Full time
Lambeth Agency Workers- Click here to apply Integrated Brokerage Quality Assurance Officer REF: Hybrid Working PO2 Grade: £43,542 pa rising in annual increments to £46,437 inc LW. 1 x Full Time- Permanent 1 x Part time- 17.5 hours per week working Wednesday 1.30pm-5pm and Thursday to Friday 9am -5pm- Permanent About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are 'connected by purpose,' in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team and Role: The post will offer line management support to 2 or 3 Brokerage and will promote and oversee the development of brokerage assurance and quality systems to drive continuous service improvement. To undertake the line management and supervision of staff To manage and oversee the day-to-day delivery of a brokerage service, delivering value for money. To promote and oversee the development of brokerage assurance and quality systems to drive continuous service improvement. To undertake the line management and supervision of staff. The brokerage team plays an important role in the work that is done in Adult Social care in terms of commissioning support to enable our residents to continue living at home in the community or if they need to move onto long term care provision. The brokerage works hand in hand with our care management teams to provide support for the residents of Lambeth. You will need to have excellent communication skills along with good IT skills, and an experienced manager and used to working in a fast-paced team. 'We especially encourage applications from people from the Black, Asian and Multiethnic communities and while the role is open to all applicants, Lambeth will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from underrepresented groups where there is a choice between two candidates of equal merit.' For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification Contact Information: For an informal discussion about the role, please contact Debbie Brown at Recruitment Timelines: Advert close date: 11:59pm on Sunday 10 August 2025. Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's. Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service. Membership in the Local Government Pension Scheme. Hybrid Working. Employee Assistance Programme. Occupational Sick Pay based on length of service. Discounts at local restaurants. Discount at our Active Lambeth Gyms. Learning and Development opportunities, including Apprenticeships. Cycle to Work Scheme. Secure Bike Storage facilities at our Town Hall and Civic Centre. Trade Union Membership. How to Apply: If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV and personal statement. At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here .
Lambeth Agency Workers - Click here to apply Systems and Digital Data Specialist REF: 2408 Hybrid Working Career graded PO3-PO4: £46,437 pa rising in annual increments to £52,674 pa inc LW. 6 Month Secondment Opportunity/ Fixed Term Contract and Full Time About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are 'connected by purpose,' in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team and the Role: Our Planning and Development Delivery team sits within Lambeth's forward-thinking Climate and Inclusive Growth Directorate, where we're driving real change through innovation in planning, housing, and the built environment. As national leaders in digital transformation, we use data, technology, and fresh thinking to improve services and shape a more inclusive, sustainable future. This is a 6-month fixed-term opportunity to play a part in transforming local government services. We're looking for a technically skilled and solutions-focused individual to provide backfill support to our Systems Officers and potentially contribute to the Building Control Alpha project, which is exploring how digital innovation can reshape Local Authority Building Control services. In this role, you'll support the Planning, Building Control, and Operations & Innovation teams by maintaining bespoke systems, delivering technical solutions, and ensuring the smooth running of back-office platforms. You'll apply your SQL and Power BI expertise to extract, analyse, and present data that informs service delivery and decision-making. You'll also have the opportunity to drive improvements to how systems are used - enhancing performance and contributing to innovation across our digital tools and processes. To be considered for interview, your CV and supporting statement will clearly evidence: Technical Proficiency : Strong mathematical and analytical skills. Experience with SQL, database schema, and system tools (e.g., MS Office). Understanding of website architecture and software development. Familiarity with ITIL Foundation practices (preferred but not essential) Key knowledge area: Insight into building control and planning services, especially within local government (preferred but not essential). Problem Solving & Accuracy : Proven ability to resolve complex issues with precision and attention to detail. Communication & Ownership : Excellent verbal and written communication. Ability to take initiative and ownership of tasks while collaborating effectively. Education & Experience : Degree with relevant professional experience. 'We especially encourage applications from people from the Black, Asian and Multiethnic communities and while the role is open to all applicants, Lambeth will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from underrepresented groups where there is a choice between two candidates of equal merit.' For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification Contact Information: For an informal discussion about the role, please contact Stephen Barnes - Recruitment Timelines: Advert close date: 11:59pm on Sunday 10 August2025. Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's. Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service. Membership in the Local Government Pension Scheme. Hybrid Working. Employee Assistance Programme. Occupational Sick Pay based on length of service. Discounts at local restaurants. Discount at our Active Lambeth Gyms. Learning and Development opportunities, including Apprenticeships. Cycle to Work Scheme. Secure Bike Storage facilities at our Town Hall and Civic Centre. Trade Union Membership. How to Apply: If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV and personal statement. At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here .
Aug 09, 2025
Seasonal
Lambeth Agency Workers - Click here to apply Systems and Digital Data Specialist REF: 2408 Hybrid Working Career graded PO3-PO4: £46,437 pa rising in annual increments to £52,674 pa inc LW. 6 Month Secondment Opportunity/ Fixed Term Contract and Full Time About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are 'connected by purpose,' in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team and the Role: Our Planning and Development Delivery team sits within Lambeth's forward-thinking Climate and Inclusive Growth Directorate, where we're driving real change through innovation in planning, housing, and the built environment. As national leaders in digital transformation, we use data, technology, and fresh thinking to improve services and shape a more inclusive, sustainable future. This is a 6-month fixed-term opportunity to play a part in transforming local government services. We're looking for a technically skilled and solutions-focused individual to provide backfill support to our Systems Officers and potentially contribute to the Building Control Alpha project, which is exploring how digital innovation can reshape Local Authority Building Control services. In this role, you'll support the Planning, Building Control, and Operations & Innovation teams by maintaining bespoke systems, delivering technical solutions, and ensuring the smooth running of back-office platforms. You'll apply your SQL and Power BI expertise to extract, analyse, and present data that informs service delivery and decision-making. You'll also have the opportunity to drive improvements to how systems are used - enhancing performance and contributing to innovation across our digital tools and processes. To be considered for interview, your CV and supporting statement will clearly evidence: Technical Proficiency : Strong mathematical and analytical skills. Experience with SQL, database schema, and system tools (e.g., MS Office). Understanding of website architecture and software development. Familiarity with ITIL Foundation practices (preferred but not essential) Key knowledge area: Insight into building control and planning services, especially within local government (preferred but not essential). Problem Solving & Accuracy : Proven ability to resolve complex issues with precision and attention to detail. Communication & Ownership : Excellent verbal and written communication. Ability to take initiative and ownership of tasks while collaborating effectively. Education & Experience : Degree with relevant professional experience. 'We especially encourage applications from people from the Black, Asian and Multiethnic communities and while the role is open to all applicants, Lambeth will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from underrepresented groups where there is a choice between two candidates of equal merit.' For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification Contact Information: For an informal discussion about the role, please contact Stephen Barnes - Recruitment Timelines: Advert close date: 11:59pm on Sunday 10 August2025. Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's. Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service. Membership in the Local Government Pension Scheme. Hybrid Working. Employee Assistance Programme. Occupational Sick Pay based on length of service. Discounts at local restaurants. Discount at our Active Lambeth Gyms. Learning and Development opportunities, including Apprenticeships. Cycle to Work Scheme. Secure Bike Storage facilities at our Town Hall and Civic Centre. Trade Union Membership. How to Apply: If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV and personal statement. At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here .
Lambeth Agency Workers- Click here to apply Principal Business & Programme Delivery Officer REF: 2409 Hybrid Working PO5: £52,674 pa rising in annual increments to £55,710 pa inc LW. 6 Month Secondment Opportunity/ Fixed Term Contract and Full Time About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are 'connected by purpose,' in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team and the Role: Our Planning and Development Delivery team is part of the forward-thinking Operations and Innovation service within Lambeth Council's Climate and Inclusive Growth Directorate. We're driving real change creating new homes, boosting job opportunities, nurturing creative spaces, and tackling the climate emergency head-on. We're national leaders in digital innovation, working at the cutting edge of planning and building control services. From pioneering smart solutions to delivering advanced analytics and financial forecasting, our skilled team is shaping a better built environment for all. If you're passionate about innovation and making an impact, this is the place to be. The Role We're looking for a proactive and motivated Principal Business & Programme Delivery Officer to join us on a 6-month fixed-term contract. This is a great opportunity to support the delivery of vital planning and building control services, with the potential to contribute to an innovative Alpha project exploring digital transformation in Building Control. You'll be a key officer working on key financial and operational tasks, producing forecasting working papers, improving systems and processes, and managing day-to-day financial activities such as reconciling high-value income streams. You'll also support project delivery and contribute to wider strategic work across the Directorate. If you're detail-focused, adaptable and ready to make an impact in a high-profile service area, we'd love to hear from you. What You'll Bring A sharp eye for detail and strong analytical skills, with the ability to turn complex financial data into clear, actionable insights. Confidence using Excel to manage and reconcile large datasets - plus the ability to present your work clearly in Word and PowerPoint. A practical, hands-on attitude: just as comfortable tackling routine financial tasks as you are contributing to bigger-picture improvements. A proactive, collaborative mindset - you're someone who picks things up quickly, asks the right questions, and isn't afraid to get stuck in. Experience in financial or back-office support, with a working knowledge of planning or the built environment considered a bonus. 'We especially encourage applications from people from the Black, Asian and Multiethnic communities and while the role is open to all applicants, Lambeth will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from underrepresented groups where there is a choice between two candidates of equal merit.' For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification Contact Information: For an informal discussion about the role, please contact Stephen Barnes, Recruitment Timelines: Advert close date: 11:59pm on Sunday 10 August 2025. Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's. Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service. Membership in the Local Government Pension Scheme. Hybrid Working. Employee Assistance Programme. Occupational Sick Pay based on length of service. Discounts at local restaurants. Discount at our Active Lambeth Gyms. Learning and Development opportunities, including Apprenticeships. Cycle to Work Scheme. Secure Bike Storage facilities at our Town Hall and Civic Centre. Trade Union Membership. How to Apply: If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV and personal statement. At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here .
Aug 09, 2025
Seasonal
Lambeth Agency Workers- Click here to apply Principal Business & Programme Delivery Officer REF: 2409 Hybrid Working PO5: £52,674 pa rising in annual increments to £55,710 pa inc LW. 6 Month Secondment Opportunity/ Fixed Term Contract and Full Time About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are 'connected by purpose,' in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team and the Role: Our Planning and Development Delivery team is part of the forward-thinking Operations and Innovation service within Lambeth Council's Climate and Inclusive Growth Directorate. We're driving real change creating new homes, boosting job opportunities, nurturing creative spaces, and tackling the climate emergency head-on. We're national leaders in digital innovation, working at the cutting edge of planning and building control services. From pioneering smart solutions to delivering advanced analytics and financial forecasting, our skilled team is shaping a better built environment for all. If you're passionate about innovation and making an impact, this is the place to be. The Role We're looking for a proactive and motivated Principal Business & Programme Delivery Officer to join us on a 6-month fixed-term contract. This is a great opportunity to support the delivery of vital planning and building control services, with the potential to contribute to an innovative Alpha project exploring digital transformation in Building Control. You'll be a key officer working on key financial and operational tasks, producing forecasting working papers, improving systems and processes, and managing day-to-day financial activities such as reconciling high-value income streams. You'll also support project delivery and contribute to wider strategic work across the Directorate. If you're detail-focused, adaptable and ready to make an impact in a high-profile service area, we'd love to hear from you. What You'll Bring A sharp eye for detail and strong analytical skills, with the ability to turn complex financial data into clear, actionable insights. Confidence using Excel to manage and reconcile large datasets - plus the ability to present your work clearly in Word and PowerPoint. A practical, hands-on attitude: just as comfortable tackling routine financial tasks as you are contributing to bigger-picture improvements. A proactive, collaborative mindset - you're someone who picks things up quickly, asks the right questions, and isn't afraid to get stuck in. Experience in financial or back-office support, with a working knowledge of planning or the built environment considered a bonus. 'We especially encourage applications from people from the Black, Asian and Multiethnic communities and while the role is open to all applicants, Lambeth will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from underrepresented groups where there is a choice between two candidates of equal merit.' For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification Contact Information: For an informal discussion about the role, please contact Stephen Barnes, Recruitment Timelines: Advert close date: 11:59pm on Sunday 10 August 2025. Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's. Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service. Membership in the Local Government Pension Scheme. Hybrid Working. Employee Assistance Programme. Occupational Sick Pay based on length of service. Discounts at local restaurants. Discount at our Active Lambeth Gyms. Learning and Development opportunities, including Apprenticeships. Cycle to Work Scheme. Secure Bike Storage facilities at our Town Hall and Civic Centre. Trade Union Membership. How to Apply: If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV and personal statement. At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here .
Head of Adoption Agency - Liverpool - Merseyside iPeople SC Solutions is currently recruiting for Head of Adoption Agency to work for our client based in Liverpool . Head of the Merseyside Regional Adoption Agency £500 - 550 per day The role of Head of the Merseyside Regional Adoption Agency is an exciting opportunity to lead and develop an innovative service to provide the best possible outcomes for children waiting to be adopted and potential adoptive families. Adoption in Merseyside (AiM) is the Regional Adoption Agency for Merseyside, incorporating Knowsley, Sefton, Wirral and Liverpool Councils. The service is based in New Hutte Neighbourhood Centre, Halewood, Merseyside, and will involve some travel across the four Local Authorities involved. AiM has a dedicated team of adoption workers who offer a high-quality service across the region. If you are interested in this role and have the relevant experience, please apply with your CV. Apply for this position Full Name Email Phone Upload CV/Resume Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. Register with us and one of our experienced iPeople recruits will let you know when the perfect job becomes available. Do you know someone you think would be perfect for one of our job vacancies? Subscribe to get notifications when new job openings are published By using this form you agree with the storage and handling of your data by this website. iPeople SC Solutions is recruiting aFamily Support Practitionerto work for our client inLondonand thesurrounding areas. iPeople SC Solutions is recruitingChild Protection Social Workersto work for our client based inEnfield, Greater London. Children's Social Worker - Referral and Assessment - Richmond iPeople SC Solutions is recruiting forChildren's Social Worker - Referral and Assessmentto work for our client based inRichmondand surrounding areas. iPeople SC Solutions is recruiting aHousing Administrative Officerto work for our client based inNorthwest Londonand join their busy team. The role will be temp to perm. Family Support Worker - Wood Green - London iPeople SC Solutions is recruiting a Family Support Workerto work for our client based in Wood Green and surrounding areas. iPeople SC Solutions is recruiting aSupported Pathway Officer to work for our client based in Southwark and surrounding areas. iPeople SC Solutions is recruiting aFamily Support Practitionerto work for our client inLondonand thesurrounding areas. iPeople SC Solutions is recruitingChild Protection Social Workersto work for our client based inEnfield, Greater London. Children's Social Worker - Referral and Assessment - Richmond iPeople SC Solutions is recruiting forChildren's Social Worker - Referral and Assessmentto work for our client based inRichmondand surrounding areas. iPeople SC Solutions is recruiting aHousing Administrative Officerto work for our client based inNorthwest Londonand join their busy team. The role will be temp to perm. Family Support Worker - Wood Green - London iPeople SC Solutions is recruiting a Family Support Workerto work for our client based in Wood Green and surrounding areas. iPeople SC Solutions is recruiting aSupported Pathway Officer to work for our client based in Southwark and surrounding areas.
Aug 08, 2025
Full time
Head of Adoption Agency - Liverpool - Merseyside iPeople SC Solutions is currently recruiting for Head of Adoption Agency to work for our client based in Liverpool . Head of the Merseyside Regional Adoption Agency £500 - 550 per day The role of Head of the Merseyside Regional Adoption Agency is an exciting opportunity to lead and develop an innovative service to provide the best possible outcomes for children waiting to be adopted and potential adoptive families. Adoption in Merseyside (AiM) is the Regional Adoption Agency for Merseyside, incorporating Knowsley, Sefton, Wirral and Liverpool Councils. The service is based in New Hutte Neighbourhood Centre, Halewood, Merseyside, and will involve some travel across the four Local Authorities involved. AiM has a dedicated team of adoption workers who offer a high-quality service across the region. If you are interested in this role and have the relevant experience, please apply with your CV. Apply for this position Full Name Email Phone Upload CV/Resume Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. Register with us and one of our experienced iPeople recruits will let you know when the perfect job becomes available. Do you know someone you think would be perfect for one of our job vacancies? Subscribe to get notifications when new job openings are published By using this form you agree with the storage and handling of your data by this website. iPeople SC Solutions is recruiting aFamily Support Practitionerto work for our client inLondonand thesurrounding areas. iPeople SC Solutions is recruitingChild Protection Social Workersto work for our client based inEnfield, Greater London. Children's Social Worker - Referral and Assessment - Richmond iPeople SC Solutions is recruiting forChildren's Social Worker - Referral and Assessmentto work for our client based inRichmondand surrounding areas. iPeople SC Solutions is recruiting aHousing Administrative Officerto work for our client based inNorthwest Londonand join their busy team. The role will be temp to perm. Family Support Worker - Wood Green - London iPeople SC Solutions is recruiting a Family Support Workerto work for our client based in Wood Green and surrounding areas. iPeople SC Solutions is recruiting aSupported Pathway Officer to work for our client based in Southwark and surrounding areas. iPeople SC Solutions is recruiting aFamily Support Practitionerto work for our client inLondonand thesurrounding areas. iPeople SC Solutions is recruitingChild Protection Social Workersto work for our client based inEnfield, Greater London. Children's Social Worker - Referral and Assessment - Richmond iPeople SC Solutions is recruiting forChildren's Social Worker - Referral and Assessmentto work for our client based inRichmondand surrounding areas. iPeople SC Solutions is recruiting aHousing Administrative Officerto work for our client based inNorthwest Londonand join their busy team. The role will be temp to perm. Family Support Worker - Wood Green - London iPeople SC Solutions is recruiting a Family Support Workerto work for our client based in Wood Green and surrounding areas. iPeople SC Solutions is recruiting aSupported Pathway Officer to work for our client based in Southwark and surrounding areas.
Housing Partner (Housing Officer) Bracknell, Berkshire 6 month Fixed Term Contract Mon to Fri 9am to 5pm (hybrid position) 26 per hour Responsibilities Deliver a proactive face-to-face tenancy management service, building relationships with new customers within a patch. You will support the customer journey at key stages of their tenancy such as viewings, new tenancy visits, tenancy audits, end of tenancy visits and property inspections for mutual exchanges and transfers. You will also be required to oversee complex general enquiries and provide information to support complaint resolution. Deal with applications for succession, assignment and other tenancy related matters in line with legislation, policy and the tenancy agreement. Support the Housing Project Lead with the letting of new build properties and embedding new neighbourhoods Take appropriate tenancy enforcement action, including legal proceedings when required for breaches of tenancy including tenancy fraud, nuisance behaviour, unauthorised alterations, overcrowding and abandonment. Work collaboratively with community safety colleagues when needed to support with initial information gathering and ongoing community safety work. Requirements Level 3 or equivalent CIH housing qualification or be committed to enrol within the first 12 months and successfully complete in a reasonable time period. GCSE pass in Maths and English, or equivalent Ability to understand tenancy and neighbourhood management and experience of delivering a front-line service in a related field. UK drivers license - requirement to drive own car PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
Aug 07, 2025
Seasonal
Housing Partner (Housing Officer) Bracknell, Berkshire 6 month Fixed Term Contract Mon to Fri 9am to 5pm (hybrid position) 26 per hour Responsibilities Deliver a proactive face-to-face tenancy management service, building relationships with new customers within a patch. You will support the customer journey at key stages of their tenancy such as viewings, new tenancy visits, tenancy audits, end of tenancy visits and property inspections for mutual exchanges and transfers. You will also be required to oversee complex general enquiries and provide information to support complaint resolution. Deal with applications for succession, assignment and other tenancy related matters in line with legislation, policy and the tenancy agreement. Support the Housing Project Lead with the letting of new build properties and embedding new neighbourhoods Take appropriate tenancy enforcement action, including legal proceedings when required for breaches of tenancy including tenancy fraud, nuisance behaviour, unauthorised alterations, overcrowding and abandonment. Work collaboratively with community safety colleagues when needed to support with initial information gathering and ongoing community safety work. Requirements Level 3 or equivalent CIH housing qualification or be committed to enrol within the first 12 months and successfully complete in a reasonable time period. GCSE pass in Maths and English, or equivalent Ability to understand tenancy and neighbourhood management and experience of delivering a front-line service in a related field. UK drivers license - requirement to drive own car PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
We re building thriving communities as one of the UK s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. Tenancy Enforcement Advisory Officer Applications are welcome from across all locations - Midlands, South and East This role is providing specialist advice across our Neighbourhood and Community team to enable them to deal with complex tenancy enforcement matters and tackle ASB. You will support key stakeholders internally and externally to manage ASB, hate crim, Community safety and breaches with clarity and confidence. The teamwork in a hybrid manner, so this will involve a mix of office and home-based working. With some flexibility to work up to 8pm and Saturdays till 1pm to deliver effective case management. What you'll achieve Act as a specialist escalation point for high-risk or complex cases, applying your knowledge of legislation, policy, and good practice to offer tailored, proportionate recommendations and support. Your work will ensure that customers are safe, supported and our response to tenancy issues is informed and fair. What you'll bring Essential skills Demonstrable expertise in tenancy enforcement, anti-social behaviour, or safeguarding within a housing, legal or statutory agency context. In-depth knowledge of ASB legislation, tenancy law, safeguarding frameworks and enforcement tools. Strong casework skills including evidence gathering, risk assessment, impact evaluation, and report writing. Skilled communicator with the ability to explain complex decisions clearly, coach others, and build rapport across teams and agencies. Collaborative team player who can work at pace, balancing multiple priorities while maintaining high standards of professionalism and empathy. Ability to critically assess case risk and make proportionate, values-aligned recommendations. IT-literate and confident in using case management systems, MS Office tools, and performance data to inform decisions and continuous improvement. Commitment to Orbit s values, customer commitments and colleague behaviours, demonstrating respect, care and ambition in everything you do. Experience of providing advisory or specialist support to colleagues across a matrixed or dispersed organisation. Flexibility in being able to work evenings (up to 8pm) and Saturdays (up to 1pm) as and when required to ensure delivery of smart customer case management. Why Orbit? Choosing us means being rewarded in every sense. Here s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you re a student, graduate or experienced professional we ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We re proud to make a difference to people together. We re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offer We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.
Aug 07, 2025
Full time
We re building thriving communities as one of the UK s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. Tenancy Enforcement Advisory Officer Applications are welcome from across all locations - Midlands, South and East This role is providing specialist advice across our Neighbourhood and Community team to enable them to deal with complex tenancy enforcement matters and tackle ASB. You will support key stakeholders internally and externally to manage ASB, hate crim, Community safety and breaches with clarity and confidence. The teamwork in a hybrid manner, so this will involve a mix of office and home-based working. With some flexibility to work up to 8pm and Saturdays till 1pm to deliver effective case management. What you'll achieve Act as a specialist escalation point for high-risk or complex cases, applying your knowledge of legislation, policy, and good practice to offer tailored, proportionate recommendations and support. Your work will ensure that customers are safe, supported and our response to tenancy issues is informed and fair. What you'll bring Essential skills Demonstrable expertise in tenancy enforcement, anti-social behaviour, or safeguarding within a housing, legal or statutory agency context. In-depth knowledge of ASB legislation, tenancy law, safeguarding frameworks and enforcement tools. Strong casework skills including evidence gathering, risk assessment, impact evaluation, and report writing. Skilled communicator with the ability to explain complex decisions clearly, coach others, and build rapport across teams and agencies. Collaborative team player who can work at pace, balancing multiple priorities while maintaining high standards of professionalism and empathy. Ability to critically assess case risk and make proportionate, values-aligned recommendations. IT-literate and confident in using case management systems, MS Office tools, and performance data to inform decisions and continuous improvement. Commitment to Orbit s values, customer commitments and colleague behaviours, demonstrating respect, care and ambition in everything you do. Experience of providing advisory or specialist support to colleagues across a matrixed or dispersed organisation. Flexibility in being able to work evenings (up to 8pm) and Saturdays (up to 1pm) as and when required to ensure delivery of smart customer case management. Why Orbit? Choosing us means being rewarded in every sense. Here s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you re a student, graduate or experienced professional we ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We re proud to make a difference to people together. We re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offer We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.
BDS Recruitment are working with a leading housing provider near Stockport who are looking for an experinced community safety/ASB officer. Contract: Temp ongoing Pay circa 25/27 umbrella Purpose: To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints. Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities. Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse. Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans. - Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work. Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary. Criteria: Knowledge and awareness of related housing regulations/ law Experience of delivering face to face customer service Experience of developing partnership working with support agencies, local authorities and community groups Good understanding of the social, economic and political context in the neighbourhoods in which we operate You will need a be a driver with access to a vehicle Apply now for immediate consideration or call Vickie or Charlotte
Aug 06, 2025
Full time
BDS Recruitment are working with a leading housing provider near Stockport who are looking for an experinced community safety/ASB officer. Contract: Temp ongoing Pay circa 25/27 umbrella Purpose: To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints. Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities. Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse. Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans. - Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work. Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary. Criteria: Knowledge and awareness of related housing regulations/ law Experience of delivering face to face customer service Experience of developing partnership working with support agencies, local authorities and community groups Good understanding of the social, economic and political context in the neighbourhoods in which we operate You will need a be a driver with access to a vehicle Apply now for immediate consideration or call Vickie or Charlotte
Community Safety Officer Camden Contract £25.38 per hour PAYE or £33.16 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Community Safety Officer. This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs. To lead on assessments of risk and to deliver specialist interventions in response to community requests for assistance, information and advice in relation to crime and antisocial behaviour. To make decisions on the use of resources in response to community requests for assistance, information and advice in relation to crime and antisocial behaviour, to resolve problems in this regard and to work collectively with all officers in the service to this end. To be responsible for coordinating partnership resources in response to community requests for assistance, information and advice in relation to crime and antisocial behaviour. To lead in the engagement and communication with key stakeholders, including but not limited to; • Cabinet Members and Ward Councillors • Directorates and services across the Council • The Community Safety Partnership Board and representatives from the agencies involved. • The Camden Safeguarding Children Board and representatives from the agencies involved, • Camden s Safeguarding Adult Partnership Board and representatives from the agencies involved • Local and Central Government departments, especially the Greater London Authority, the Mayor s Office for Policing and Crime; the Home Office • Agencies in the Criminal Justice System including Magistrates and Crown Courts; and agencies in and associated with civil courts especially the Family Courts; • Community groups, for example Tenants and Residents Associations; The Camden Safer Neighbourhood Board; PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer.
Aug 05, 2025
Contractor
Community Safety Officer Camden Contract £25.38 per hour PAYE or £33.16 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Community Safety Officer. This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs. To lead on assessments of risk and to deliver specialist interventions in response to community requests for assistance, information and advice in relation to crime and antisocial behaviour. To make decisions on the use of resources in response to community requests for assistance, information and advice in relation to crime and antisocial behaviour, to resolve problems in this regard and to work collectively with all officers in the service to this end. To be responsible for coordinating partnership resources in response to community requests for assistance, information and advice in relation to crime and antisocial behaviour. To lead in the engagement and communication with key stakeholders, including but not limited to; • Cabinet Members and Ward Councillors • Directorates and services across the Council • The Community Safety Partnership Board and representatives from the agencies involved. • The Camden Safeguarding Children Board and representatives from the agencies involved, • Camden s Safeguarding Adult Partnership Board and representatives from the agencies involved • Local and Central Government departments, especially the Greater London Authority, the Mayor s Office for Policing and Crime; the Home Office • Agencies in the Criminal Justice System including Magistrates and Crown Courts; and agencies in and associated with civil courts especially the Family Courts; • Community groups, for example Tenants and Residents Associations; The Camden Safer Neighbourhood Board; PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer.
Central Bedfordshire Council (CBC) has worked to enable the development of high quality, purpose-built appartements for affordable rent for people aged 55+, in great locations, some with on-site support and care. CBC has also redeveloped premises that will be used for Supported Accommodation for customers aged 18 years upwards. The roles are twofold with re-purposing of CBC accommodation as an ongoing project, and managing a Supported Housing scheme with direction from the Supported Accommodation managers. Your role is firstly, to maximise the potential for these new schemes to meet the housing aspirations of council tenants aged 55+. You will do this by-: promoting knowledge about these new schemes using a range of channels and communication methods, in liaison with our comms team. acting as a point of contact for people expressing an interest in the new schemes. providing advice about affordability and income maximisation. enabling visits and viewings. liaising across operational teams to enable smooth, fast-tracked application, assessment and move-in processes, adding your capacity wherever its required. In the course of this work, you will have lots of face-to-face and telephone contact with our tenants. As a representative of their landlord, you will need to be ready to listen as people talk about their wider housing concerns and aspirations, and you will liaise with operational teams in response to issues that have been brought to your attention. Following on from this, the project aims to repurpose dwellings that are vacated because of these moves in order to meet the needs of homeless and younger households. You will record the outcome of all interactions accurately, and the insights that you glean from being in contact with our tenants will help to inform decisions around how our housing stock is used in the coming 2-5 years. The second aim of this project is to provide support to customers placed in a Supported Housing scheme where you will be required to work with customers to promote independence and integration back into the community. Some of these customers may be challenging, however, the scheme in question will be let to customers on a sensitive let basis due to the surrounding neighbourhood. You may also be asked to cover absences in teams carrying out risk assessment and support work with housing service customers who have disclosed Domestic Abuse, and in teams managing Housing First dwellings for people with a rough-sleeping history. The specific aims of this temporary role may evolve in response to shifting operational pressures and our developing insights. However, the tasks will remain focused on housing-management project work to enable change and best use of resources. We are looking for people with-: Housing management experience. the ability to build and manage relationships across a range of colleagues, customers and advocates. the ability to apply a sound understanding of the allocation criteria for these new schemes (following a period of induction and training). some expertise in assessing affordability and giving income maximisation advice will be an advantage. the ability to manage expectations and share difficult information with clarity and respect. The ability to support customers, make referrals to internal and external agencies, and signpost relevant services. Able to identify people in crisis and have experience in safeguarding procedures. Housing Inclusion Project Officer Housing Inclusion Project Officer Housing Inclusion Project Officer Housing Inclusion Project Officer Housing Inclusion Project Officer
Aug 05, 2025
Contractor
Central Bedfordshire Council (CBC) has worked to enable the development of high quality, purpose-built appartements for affordable rent for people aged 55+, in great locations, some with on-site support and care. CBC has also redeveloped premises that will be used for Supported Accommodation for customers aged 18 years upwards. The roles are twofold with re-purposing of CBC accommodation as an ongoing project, and managing a Supported Housing scheme with direction from the Supported Accommodation managers. Your role is firstly, to maximise the potential for these new schemes to meet the housing aspirations of council tenants aged 55+. You will do this by-: promoting knowledge about these new schemes using a range of channels and communication methods, in liaison with our comms team. acting as a point of contact for people expressing an interest in the new schemes. providing advice about affordability and income maximisation. enabling visits and viewings. liaising across operational teams to enable smooth, fast-tracked application, assessment and move-in processes, adding your capacity wherever its required. In the course of this work, you will have lots of face-to-face and telephone contact with our tenants. As a representative of their landlord, you will need to be ready to listen as people talk about their wider housing concerns and aspirations, and you will liaise with operational teams in response to issues that have been brought to your attention. Following on from this, the project aims to repurpose dwellings that are vacated because of these moves in order to meet the needs of homeless and younger households. You will record the outcome of all interactions accurately, and the insights that you glean from being in contact with our tenants will help to inform decisions around how our housing stock is used in the coming 2-5 years. The second aim of this project is to provide support to customers placed in a Supported Housing scheme where you will be required to work with customers to promote independence and integration back into the community. Some of these customers may be challenging, however, the scheme in question will be let to customers on a sensitive let basis due to the surrounding neighbourhood. You may also be asked to cover absences in teams carrying out risk assessment and support work with housing service customers who have disclosed Domestic Abuse, and in teams managing Housing First dwellings for people with a rough-sleeping history. The specific aims of this temporary role may evolve in response to shifting operational pressures and our developing insights. However, the tasks will remain focused on housing-management project work to enable change and best use of resources. We are looking for people with-: Housing management experience. the ability to build and manage relationships across a range of colleagues, customers and advocates. the ability to apply a sound understanding of the allocation criteria for these new schemes (following a period of induction and training). some expertise in assessing affordability and giving income maximisation advice will be an advantage. the ability to manage expectations and share difficult information with clarity and respect. The ability to support customers, make referrals to internal and external agencies, and signpost relevant services. Able to identify people in crisis and have experience in safeguarding procedures. Housing Inclusion Project Officer Housing Inclusion Project Officer Housing Inclusion Project Officer Housing Inclusion Project Officer Housing Inclusion Project Officer
3 months contract with a Local Authority Job Summary: The Mobile Relief Caretaker plays a key role in maintaining the cleanliness, safety, and functionality of residential buildings and communal areas. Working across multiple locations, the post holder ensures a consistent standard of caretaking services, provides cover during staff absence, and supports a range of site-based duties essential to the smooth running of housing estates and neighbourhoods. Key Duties/Accountabilities (Sample): Provide mobile caretaking support across housing sites, covering planned and unplanned absences to ensure continuity of service. Maintain communal areas, including sweeping, mopping, litter picking, waste removal, and light gardening duties. Conduct daily inspections of estates to identify hazards, report repairs, and ensure health and safety standards are upheld. Carry out minor repairs and routine maintenance, such as replacing light bulbs, unblocking drains, or repairing fixtures. Ensure secure access to buildings, monitor unauthorised access, and support residents with general queries. Manage the safe storage and use of cleaning materials, equipment, and keys in line with health and safety guidelines. Work collaboratively with neighbourhood and housing officers to report anti-social behaviour or safeguarding concerns. Support the management of bulk refuse and ensure fly-tipping is reported and removed promptly. Complete daily work records and site checks, escalating issues where appropriate. Undertake any other reasonable caretaking duties as required across sites. Skills/Experience: Previous experience in a caretaking, cleaning, or facilities support role, preferably within a housing or local authority setting. Full understanding of health and safety practices, including manual handling and COSHH regulations. Ability to identify and report maintenance issues and carry out minor repairs. Good interpersonal and communication skills, with the ability to deal with residents and the public in a polite and professional manner. Reliable, punctual, and able to work independently and flexibly across multiple sites. Physically fit and able to carry out manual labour tasks, including lifting and outdoor work in varying weather conditions. Ability to follow instructions, complete task logs, and escalate concerns appropriately. Caretaker - Mobile relief Caretaker - Mobile relief Caretaker - Mobile relief Caretaker - Mobile relief Caretaker - Mobile relief Caretaker - Mobile relief Caretaker - Mobile relief Caretaker - Mobile relief
Aug 05, 2025
Contractor
3 months contract with a Local Authority Job Summary: The Mobile Relief Caretaker plays a key role in maintaining the cleanliness, safety, and functionality of residential buildings and communal areas. Working across multiple locations, the post holder ensures a consistent standard of caretaking services, provides cover during staff absence, and supports a range of site-based duties essential to the smooth running of housing estates and neighbourhoods. Key Duties/Accountabilities (Sample): Provide mobile caretaking support across housing sites, covering planned and unplanned absences to ensure continuity of service. Maintain communal areas, including sweeping, mopping, litter picking, waste removal, and light gardening duties. Conduct daily inspections of estates to identify hazards, report repairs, and ensure health and safety standards are upheld. Carry out minor repairs and routine maintenance, such as replacing light bulbs, unblocking drains, or repairing fixtures. Ensure secure access to buildings, monitor unauthorised access, and support residents with general queries. Manage the safe storage and use of cleaning materials, equipment, and keys in line with health and safety guidelines. Work collaboratively with neighbourhood and housing officers to report anti-social behaviour or safeguarding concerns. Support the management of bulk refuse and ensure fly-tipping is reported and removed promptly. Complete daily work records and site checks, escalating issues where appropriate. Undertake any other reasonable caretaking duties as required across sites. Skills/Experience: Previous experience in a caretaking, cleaning, or facilities support role, preferably within a housing or local authority setting. Full understanding of health and safety practices, including manual handling and COSHH regulations. Ability to identify and report maintenance issues and carry out minor repairs. Good interpersonal and communication skills, with the ability to deal with residents and the public in a polite and professional manner. Reliable, punctual, and able to work independently and flexibly across multiple sites. Physically fit and able to carry out manual labour tasks, including lifting and outdoor work in varying weather conditions. Ability to follow instructions, complete task logs, and escalate concerns appropriately. Caretaker - Mobile relief Caretaker - Mobile relief Caretaker - Mobile relief Caretaker - Mobile relief Caretaker - Mobile relief Caretaker - Mobile relief Caretaker - Mobile relief Caretaker - Mobile relief
As a Housing Officer, you'll be the go-to person for tenants, partners and outside agencies, helping manage homes and building good relationships. You'll make sure neighbourhoods are safe and well cared for while ensuring all important goals are met. Your new role Manage property and tenancy issues, including tenancy sustainment and addressing breaches such as anti-social behaviour and unauthorise click apply for full job details
Aug 05, 2025
Seasonal
As a Housing Officer, you'll be the go-to person for tenants, partners and outside agencies, helping manage homes and building good relationships. You'll make sure neighbourhoods are safe and well cared for while ensuring all important goals are met. Your new role Manage property and tenancy issues, including tenancy sustainment and addressing breaches such as anti-social behaviour and unauthorise click apply for full job details
Neighbourhood Manager Location: Ladbroke Grove London, W10 5UP Start Date: ASAP Contract Duration: 2+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 27.40 per day Job Ref: (phone number removed) Responsibilities Oversee and manage housing services for residents within the social housing sector. Ensure compliance with housing legislation and other landlord-related obligations. Lead and manage a team of officers focused on housing management and service improvement. Develop and implement strategies for service improvement and resident satisfaction. Build and maintain effective partnerships with relevant agencies such as social services, mental health, and community safety organizations. Provide excellent customer service and ensure a coordinated working approach across all teams. Person Specification In-depth knowledge of housing legislation and best practices in the social housing sector. Proven experience in working within housing services and delivering quality services to residents. Strong leadership skills with experience in managing a team of housing officers. Demonstrable experience in delivering service improvements and enhancing resident experiences. Ability to build effective partnerships with external agencies and stakeholders. Excellent customer service skills and a collaborative working style. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Aug 04, 2025
Contractor
Neighbourhood Manager Location: Ladbroke Grove London, W10 5UP Start Date: ASAP Contract Duration: 2+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 27.40 per day Job Ref: (phone number removed) Responsibilities Oversee and manage housing services for residents within the social housing sector. Ensure compliance with housing legislation and other landlord-related obligations. Lead and manage a team of officers focused on housing management and service improvement. Develop and implement strategies for service improvement and resident satisfaction. Build and maintain effective partnerships with relevant agencies such as social services, mental health, and community safety organizations. Provide excellent customer service and ensure a coordinated working approach across all teams. Person Specification In-depth knowledge of housing legislation and best practices in the social housing sector. Proven experience in working within housing services and delivering quality services to residents. Strong leadership skills with experience in managing a team of housing officers. Demonstrable experience in delivering service improvements and enhancing resident experiences. Ability to build effective partnerships with external agencies and stakeholders. Excellent customer service skills and a collaborative working style. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Great Places Housing Association
Northenden, Manchester
Neighbourhood Services Officer (NSO) Central / North Manchester 30,370 Do you want to work for an ethical organisation that empowers its colleagues and customers; provides a competitive salary; recognises your efforts AND encourages you to grow? Are you looking to develop you housing knowledge or start a career in social housing? If your answer is yes, then our brand-new Neighbourhood Service Officer opportunity could be for you! Our Neighbourhood directorate delivers a high-quality housing and estate management service to our valued customers, supporting our commitment to build and maintain sustainable neighbourhoods whilst promoting integrity, inclusivity, and respect for diversity within our communities. We take an agile approach to work, so you will spend your time working with customers on your patch, with colleagues at your local Great Places office and from your home. You will be supported by our Neighbourhood Service Managers and Area Services Manager where you will learn, expand, and develop your knowledge and understanding of anti-social behaviour, tenancy management, allocations, and arrears management. The main duties of the role are to: Support the neighbourhood team to work with customers to manage their rent. Signpost customers to external services so they can access support with health, wellbeing, financial advice, digital inclusion, and employment support. Support the Neighbourhood teams and customers to move into their new home; including advertising properties, shortlisting potential new customers; assisting with viewings. Provide project support including using our housing management system to add data and information which will inform decision making.
Aug 04, 2025
Full time
Neighbourhood Services Officer (NSO) Central / North Manchester 30,370 Do you want to work for an ethical organisation that empowers its colleagues and customers; provides a competitive salary; recognises your efforts AND encourages you to grow? Are you looking to develop you housing knowledge or start a career in social housing? If your answer is yes, then our brand-new Neighbourhood Service Officer opportunity could be for you! Our Neighbourhood directorate delivers a high-quality housing and estate management service to our valued customers, supporting our commitment to build and maintain sustainable neighbourhoods whilst promoting integrity, inclusivity, and respect for diversity within our communities. We take an agile approach to work, so you will spend your time working with customers on your patch, with colleagues at your local Great Places office and from your home. You will be supported by our Neighbourhood Service Managers and Area Services Manager where you will learn, expand, and develop your knowledge and understanding of anti-social behaviour, tenancy management, allocations, and arrears management. The main duties of the role are to: Support the neighbourhood team to work with customers to manage their rent. Signpost customers to external services so they can access support with health, wellbeing, financial advice, digital inclusion, and employment support. Support the Neighbourhood teams and customers to move into their new home; including advertising properties, shortlisting potential new customers; assisting with viewings. Provide project support including using our housing management system to add data and information which will inform decision making.
Hays Construction and Property
Woolston, Warrington
As a Housing Officer, you'll be the go-to person for tenants, partners and outside agencies, helping manage homes and building good relationships. You'll make sure neighbourhoods are safe and well cared for while ensuring all important goals are met. Your new role Manage property and tenancy issues, including tenancy sustainment and addressing breaches such as anti-social behaviour and unauthorised occupation. Conduct visits like tenancy audits, new tenancy checks, and evictions to ensure compliance and support tenants. Work closely with tenants, residents, and external partners to build positive relationships and promote independent living. Use neighbourhood data to identify risks and direct resources effectively to maintain safe, well-managed estates. Ensure compliance with legal, regulatory, and safeguarding responsibilities related to your property portfolio. Promote tenant engagement and satisfaction through clear communication and effective case management. What you'll need to succeed Experience in a similar housing/tenancy role. Good knowledge of housing legislation. Experience working with authorities such as local council/police enforcement. Full driving licence and valid business insurance. What you'll get in return Competitive hourly rates ( 20- 23) Option to be paid PAYE or Umbrella Hybrid work available What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 04, 2025
Seasonal
As a Housing Officer, you'll be the go-to person for tenants, partners and outside agencies, helping manage homes and building good relationships. You'll make sure neighbourhoods are safe and well cared for while ensuring all important goals are met. Your new role Manage property and tenancy issues, including tenancy sustainment and addressing breaches such as anti-social behaviour and unauthorised occupation. Conduct visits like tenancy audits, new tenancy checks, and evictions to ensure compliance and support tenants. Work closely with tenants, residents, and external partners to build positive relationships and promote independent living. Use neighbourhood data to identify risks and direct resources effectively to maintain safe, well-managed estates. Ensure compliance with legal, regulatory, and safeguarding responsibilities related to your property portfolio. Promote tenant engagement and satisfaction through clear communication and effective case management. What you'll need to succeed Experience in a similar housing/tenancy role. Good knowledge of housing legislation. Experience working with authorities such as local council/police enforcement. Full driving licence and valid business insurance. What you'll get in return Competitive hourly rates ( 20- 23) Option to be paid PAYE or Umbrella Hybrid work available What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
JOB TITLE: Housing Officer LOCATION: Ealing W5 2HL / Northolt, UB5 5QN, Hybrid working (3 days office, 2 days remote) PAY RATE: 21.33 PAYE / 28.26 Umbrella per hour START DATE: ASAP DURATION/Hours: 3-month initial contract/ 35 hours a week IR35 STATUS: Inside Purpose of role: To deliver a high-quality housing management service that helps residents to live well and enjoy their home and neighbourhood responsibly by offering support and ensuring that the Council's duties as a landlord are fulfilled. Provide support to residents across a range of tenures throughout the lifetime of their tenancies/leases. Responsibility for co-ordinating a full range of housing services, to ensure that our neighbourhoods and housing stock are clean, safe, pleasant places where residents want to live. To assist with the delivery of building safety actions in all managed buildings. To support tenants to sustain their tenancies and reduce the turnover of tenancies within your management, and to contribute fully towards maximising occupancy rates. To develop and sustain constructive relationships with individuals and representatives who are working to improve the quality of life in their communities and work with the Resident Engagement team to support community groups. To work proactively with key partners to ensure that vulnerable tenants receive the necessary support and assistance from across the Council Essential knowledge: 1. Possess a knowledge of relevant housing legislation and industry standards to ensure compliance and effective policy implementation. 2. Ability to work as part of a team. 3. Good verbal and written communication skills to communicate effectively with a wide range of stakeholders, including residents, staff, and external partners. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 02, 2025
Contractor
JOB TITLE: Housing Officer LOCATION: Ealing W5 2HL / Northolt, UB5 5QN, Hybrid working (3 days office, 2 days remote) PAY RATE: 21.33 PAYE / 28.26 Umbrella per hour START DATE: ASAP DURATION/Hours: 3-month initial contract/ 35 hours a week IR35 STATUS: Inside Purpose of role: To deliver a high-quality housing management service that helps residents to live well and enjoy their home and neighbourhood responsibly by offering support and ensuring that the Council's duties as a landlord are fulfilled. Provide support to residents across a range of tenures throughout the lifetime of their tenancies/leases. Responsibility for co-ordinating a full range of housing services, to ensure that our neighbourhoods and housing stock are clean, safe, pleasant places where residents want to live. To assist with the delivery of building safety actions in all managed buildings. To support tenants to sustain their tenancies and reduce the turnover of tenancies within your management, and to contribute fully towards maximising occupancy rates. To develop and sustain constructive relationships with individuals and representatives who are working to improve the quality of life in their communities and work with the Resident Engagement team to support community groups. To work proactively with key partners to ensure that vulnerable tenants receive the necessary support and assistance from across the Council Essential knowledge: 1. Possess a knowledge of relevant housing legislation and industry standards to ensure compliance and effective policy implementation. 2. Ability to work as part of a team. 3. Good verbal and written communication skills to communicate effectively with a wide range of stakeholders, including residents, staff, and external partners. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Notting Hill Genesis (NHG) is one of London's most established housing associations, providing more than 67,000 homes and supporting 130,000 residents across the capital. As a not-for-profit organisation, we are committed to delivering high-quality, affordable housing and vibrant communities. We are now seeking a Chief Customer Officer to join our executive team and oversee our customer-facing directorate. Reporting to the Chief Executive, this is a key role, providing clear accountability for the delivery of excellent resident services and neighbourhood management across all tenures. As Chief Customer Officer, you will: Support and guide high-performing teams across core operations, customer experience, estate management, repairs and income services Be responsible for the quality, safety and consistency of the resident experience Act as an advocate for customer-focused transformation, fostering a culture of service improvement and shared responsibility Contribute significantly to ensuring compliance with the Regulator of Social Housing's consumer standards Represent the executive at Board level through the operations sub-committee Help deliver NHG's strategic priorities through our Better Together plan We are looking for: An experienced senior executive with a background in housing, community services or a related field A strong track record of delivering large-scale change and improving customer service outcomes A thorough understanding of housing operations and the wider social and political landscape Excellent people skills, with a values-driven, inclusive and collaborative approach The ability to use insight, data and technology to improve resident services A balanced approach to achieving value for money and long-term organisational sustainability With long-term investment, committed colleagues and a clear direction for the future, this role offers the opportunity to shape services that make a meaningful difference across London. For more information please reach out to Tom Neely at or Eliot Jeffries at at Neemar Search to arrange a private discussion. Our Commitment to Inclusion Notting Hill Genesis is committed to building a diverse, inclusive and values-led organisation. We welcome applications from people of all backgrounds, experiences and perspectives. Our recruitment process is fair and accessible, ensuring equal opportunities for all candidates. As a Disability Confident employer, we're happy to make reasonable adjustments throughout the process, please let us know if there's anything we can do to support you. By submitting your application, you consent to Neemar Search sharing your details with relevant third parties as part of the recruitment process. Job Summary Location London Organization Notting Hill Genesis Job Type up to £250,000 Closing Date 22/08/2025 Reference ID 35822 Documents Request a call back Would you like to speak to a member of our team? Just submit your details and we will be in touch shortly.
Aug 02, 2025
Full time
Notting Hill Genesis (NHG) is one of London's most established housing associations, providing more than 67,000 homes and supporting 130,000 residents across the capital. As a not-for-profit organisation, we are committed to delivering high-quality, affordable housing and vibrant communities. We are now seeking a Chief Customer Officer to join our executive team and oversee our customer-facing directorate. Reporting to the Chief Executive, this is a key role, providing clear accountability for the delivery of excellent resident services and neighbourhood management across all tenures. As Chief Customer Officer, you will: Support and guide high-performing teams across core operations, customer experience, estate management, repairs and income services Be responsible for the quality, safety and consistency of the resident experience Act as an advocate for customer-focused transformation, fostering a culture of service improvement and shared responsibility Contribute significantly to ensuring compliance with the Regulator of Social Housing's consumer standards Represent the executive at Board level through the operations sub-committee Help deliver NHG's strategic priorities through our Better Together plan We are looking for: An experienced senior executive with a background in housing, community services or a related field A strong track record of delivering large-scale change and improving customer service outcomes A thorough understanding of housing operations and the wider social and political landscape Excellent people skills, with a values-driven, inclusive and collaborative approach The ability to use insight, data and technology to improve resident services A balanced approach to achieving value for money and long-term organisational sustainability With long-term investment, committed colleagues and a clear direction for the future, this role offers the opportunity to shape services that make a meaningful difference across London. For more information please reach out to Tom Neely at or Eliot Jeffries at at Neemar Search to arrange a private discussion. Our Commitment to Inclusion Notting Hill Genesis is committed to building a diverse, inclusive and values-led organisation. We welcome applications from people of all backgrounds, experiences and perspectives. Our recruitment process is fair and accessible, ensuring equal opportunities for all candidates. As a Disability Confident employer, we're happy to make reasonable adjustments throughout the process, please let us know if there's anything we can do to support you. By submitting your application, you consent to Neemar Search sharing your details with relevant third parties as part of the recruitment process. Job Summary Location London Organization Notting Hill Genesis Job Type up to £250,000 Closing Date 22/08/2025 Reference ID 35822 Documents Request a call back Would you like to speak to a member of our team? Just submit your details and we will be in touch shortly.
We are now recruiting for the role of Neighbourhood Officer in Liverpool. This is a temporary role with a hybrid working model, and offers competitive pay rates. Your new role You will be responsible for your patch and act as key contact to deliver all housing management services applicable to your case load. Managing the general needs of your properties, ensuring the delivery of high-quality, housing and tenancy management frontline services. Investigating and managing cases of anti-social behaviour and safeguarding, including gathering evidence, using various legal remedies, serving notices and representing in court where required. Supporting the Income team with tenant arrears. Assisting with lettings and allocations. Dealing with other tenancy management matters and requests such as mutual exchanges, abandonments, successions, terminations and failures to allow access. Liaising with asset management teams and contractors to ensure repairs and maintenance requests are carried out in a timely manner. Acting as a main point of contact for customers, stakeholders and other external agencies in your area, responding to general enquiries or managing complaints. What you'll need to succeed Proven experience in a housing/tenancy management role within a social housing environment. Good knowledge and understanding of housing legislation and best practice. Experience of managing and investigating cases of anti-social behaviour and other tenancy breaches. Driving licence with access to own vehicle and valid business insurance. What you'll get in return Competitive hourly rates Option to be paid PAYE or Umbrella Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Dionne now on (phone number removed). If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 02, 2025
Seasonal
We are now recruiting for the role of Neighbourhood Officer in Liverpool. This is a temporary role with a hybrid working model, and offers competitive pay rates. Your new role You will be responsible for your patch and act as key contact to deliver all housing management services applicable to your case load. Managing the general needs of your properties, ensuring the delivery of high-quality, housing and tenancy management frontline services. Investigating and managing cases of anti-social behaviour and safeguarding, including gathering evidence, using various legal remedies, serving notices and representing in court where required. Supporting the Income team with tenant arrears. Assisting with lettings and allocations. Dealing with other tenancy management matters and requests such as mutual exchanges, abandonments, successions, terminations and failures to allow access. Liaising with asset management teams and contractors to ensure repairs and maintenance requests are carried out in a timely manner. Acting as a main point of contact for customers, stakeholders and other external agencies in your area, responding to general enquiries or managing complaints. What you'll need to succeed Proven experience in a housing/tenancy management role within a social housing environment. Good knowledge and understanding of housing legislation and best practice. Experience of managing and investigating cases of anti-social behaviour and other tenancy breaches. Driving licence with access to own vehicle and valid business insurance. What you'll get in return Competitive hourly rates Option to be paid PAYE or Umbrella Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Dionne now on (phone number removed). If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Neighbourhood Housing Lead - Housing Management £19.75 per hour Permanent Full Time 35 hours South East London and Kent 1-2 days in office, rest agile working across patch and home Must have a valid license and access to a car for work use We're currently supporting the recruitment of a Neighbourhood Housing Lead to join a newly restructured Housing Management Team, focused on delivering an outstanding service to residents. This is a fantastic opportunity for a customer-focused, proactive individual looking to make a real impact in their community. The Opportunity: In this role, you'll take ownership of a local housing patch (typically (Apply online only) homes), becoming the key point of contact for residents and playing a central role in improving satisfaction, trust, and housing outcomes. You'll support the delivery of a consistent, resident-first service and contribute to shaping a modern housing management approach. Key Responsibilities: Deliver a reliable, consistent service in collaboration with the wider Housing Management team Build and maintain strong, trust-based relationships with residents Proactively identify and resolve issues, ensuring residents feel supported and heard Represent the service across your local patch, aligned with designated local authority areas What We're Looking For: Strong communication and relationship-building skills Proven ability to solve problems with resilience and a positive attitude Comfortable challenging processes to improve outcomes for residents Highly organised, with excellent time and workload management Experience working with a diverse customer base Confident managing multiple stakeholders Previous experience in a similar housing-related role is essential Full driving licence and access to a car If you're passionate about delivering excellent customer service and want to make a meaningful difference in people's lives, we'd love to hear from you! How to Apply: If you possess the required experience and skills, please submit your CV to the job ad today! For further details or similar roles, contact Lucy Van der Gucht at Build recruitment: (url removed) (phone number removed) Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Aug 01, 2025
Seasonal
Neighbourhood Housing Lead - Housing Management £19.75 per hour Permanent Full Time 35 hours South East London and Kent 1-2 days in office, rest agile working across patch and home Must have a valid license and access to a car for work use We're currently supporting the recruitment of a Neighbourhood Housing Lead to join a newly restructured Housing Management Team, focused on delivering an outstanding service to residents. This is a fantastic opportunity for a customer-focused, proactive individual looking to make a real impact in their community. The Opportunity: In this role, you'll take ownership of a local housing patch (typically (Apply online only) homes), becoming the key point of contact for residents and playing a central role in improving satisfaction, trust, and housing outcomes. You'll support the delivery of a consistent, resident-first service and contribute to shaping a modern housing management approach. Key Responsibilities: Deliver a reliable, consistent service in collaboration with the wider Housing Management team Build and maintain strong, trust-based relationships with residents Proactively identify and resolve issues, ensuring residents feel supported and heard Represent the service across your local patch, aligned with designated local authority areas What We're Looking For: Strong communication and relationship-building skills Proven ability to solve problems with resilience and a positive attitude Comfortable challenging processes to improve outcomes for residents Highly organised, with excellent time and workload management Experience working with a diverse customer base Confident managing multiple stakeholders Previous experience in a similar housing-related role is essential Full driving licence and access to a car If you're passionate about delivering excellent customer service and want to make a meaningful difference in people's lives, we'd love to hear from you! How to Apply: If you possess the required experience and skills, please submit your CV to the job ad today! For further details or similar roles, contact Lucy Van der Gucht at Build recruitment: (url removed) (phone number removed) Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
ASB & Safeguarding Officer Are you an experienced ASB and safeguarding professional with a passion for community safety and tenant wellbeing? Adecco Housing is proud to be working with a reputable housing provider to recruit a permanent ASB & Safeguarding Officer. This is a rewarding opportunity to make a real difference to vulnerable residents and communities across some of London's most diverse neighbourhoods. As the ASB & Safeguarding Officer, you'll lead on the prevention, investigation, and resolution of complex anti-social behaviour and safeguarding cases . You'll be part of a proactive Housing & Communities team committed to creating safer, more supportive communities through direct resident engagement and multi-agency partnership working. Location: London (Hybrid - Office, Site & Home) Salary: 39,500 - 42,156 + benefits Hours: Full-time, 35 hours per week Key Responsibilities ASB Case Management Take the lead on complex ASB cases , managing them from initial report to resolution and use a range of enforcement tools, such as Civil Injunctions and Community Protection Notices . Work closely with residents and staff to resolve low-level disputes and nuisance issues through early intervention and maintain accurate, GDPR-compliant records using housing case management systems. Safeguarding & Vulnerability Act as a safeguarding lead , managing referrals and concerns involving adults and children at risk. Collaborate with housing officers to identify vulnerable tenants and support tenancy sustainment. Deliver safeguarding briefings or advice to front-line colleagues to promote best practice. Community Safety & Prevention Identify and monitor ASB hotspots across estates, contributing to long-term solutions like CCTV and target hardening. Build working relationships with police, youth workers, and outreach teams to improve safety outcomes. Support engagement events and forums to raise awareness around ASB reporting and safeguarding. Multi-agency Partnerships & Performance Work collaboratively with external partners including the police, health teams, local authorities, and victim support. Provide clear, timely reporting and case summaries for internal teams and external stakeholders and to contribute to continuous improvement by using feedback and performance data to enhance service delivery. What We're Looking For Experience: Background in managing ASB or tenancy enforcement within housing or related sectors. Experience working on safeguarding concerns involving vulnerable adults or children. Strong track record of partnership working with statutory and voluntary services. Skills: Excellent casework, risk assessment, and decision-making skills and well-organised and able to manage competing priorities under pressure. Confident communicator with the ability to handle difficult conversations and de-escalate conflict. IT-literate with experience in housing or case management systems. Personal Qualities: Committed to providing a safe, inclusive environment for all residents. Empathetic and fair, with a strong sense of integrity and professionalism. Proactive in improving services and responsive to tenant needs. Able to work flexibly, including occasional evenings or weekends. Requirements Enhanced DBS clearance (or willingness to obtain) Ability to travel across London for site visits At Adecco Housing , we specialise in social housing recruitment and are proud to partner with organisations committed to inclusive practice, community impact, and service excellence. We welcome applications from people of all backgrounds and can support reasonable adjustments through the hiring process. Don't miss out on this fantastic opportunity to join our team as a Anti Social Behaviour & Officer click 'Apply' now!
Jul 31, 2025
Full time
ASB & Safeguarding Officer Are you an experienced ASB and safeguarding professional with a passion for community safety and tenant wellbeing? Adecco Housing is proud to be working with a reputable housing provider to recruit a permanent ASB & Safeguarding Officer. This is a rewarding opportunity to make a real difference to vulnerable residents and communities across some of London's most diverse neighbourhoods. As the ASB & Safeguarding Officer, you'll lead on the prevention, investigation, and resolution of complex anti-social behaviour and safeguarding cases . You'll be part of a proactive Housing & Communities team committed to creating safer, more supportive communities through direct resident engagement and multi-agency partnership working. Location: London (Hybrid - Office, Site & Home) Salary: 39,500 - 42,156 + benefits Hours: Full-time, 35 hours per week Key Responsibilities ASB Case Management Take the lead on complex ASB cases , managing them from initial report to resolution and use a range of enforcement tools, such as Civil Injunctions and Community Protection Notices . Work closely with residents and staff to resolve low-level disputes and nuisance issues through early intervention and maintain accurate, GDPR-compliant records using housing case management systems. Safeguarding & Vulnerability Act as a safeguarding lead , managing referrals and concerns involving adults and children at risk. Collaborate with housing officers to identify vulnerable tenants and support tenancy sustainment. Deliver safeguarding briefings or advice to front-line colleagues to promote best practice. Community Safety & Prevention Identify and monitor ASB hotspots across estates, contributing to long-term solutions like CCTV and target hardening. Build working relationships with police, youth workers, and outreach teams to improve safety outcomes. Support engagement events and forums to raise awareness around ASB reporting and safeguarding. Multi-agency Partnerships & Performance Work collaboratively with external partners including the police, health teams, local authorities, and victim support. Provide clear, timely reporting and case summaries for internal teams and external stakeholders and to contribute to continuous improvement by using feedback and performance data to enhance service delivery. What We're Looking For Experience: Background in managing ASB or tenancy enforcement within housing or related sectors. Experience working on safeguarding concerns involving vulnerable adults or children. Strong track record of partnership working with statutory and voluntary services. Skills: Excellent casework, risk assessment, and decision-making skills and well-organised and able to manage competing priorities under pressure. Confident communicator with the ability to handle difficult conversations and de-escalate conflict. IT-literate with experience in housing or case management systems. Personal Qualities: Committed to providing a safe, inclusive environment for all residents. Empathetic and fair, with a strong sense of integrity and professionalism. Proactive in improving services and responsive to tenant needs. Able to work flexibly, including occasional evenings or weekends. Requirements Enhanced DBS clearance (or willingness to obtain) Ability to travel across London for site visits At Adecco Housing , we specialise in social housing recruitment and are proud to partner with organisations committed to inclusive practice, community impact, and service excellence. We welcome applications from people of all backgrounds and can support reasonable adjustments through the hiring process. Don't miss out on this fantastic opportunity to join our team as a Anti Social Behaviour & Officer click 'Apply' now!
