Vice President of Engineering - Process Intelligence, Data & AI Vice President of Engineering - Process Intelligence, Data & AI At Nintex, we are transforming the way people work, everywhere. As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build. We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people's curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go. Working at Nintex as an engineer means building more than just software; it's about making a tangible impact with every line of code. Our engineers are process experts, developing the industry's most complete process and automation platform to transform the way people work. If you're interested, curious and want to learn and do more, the sky is the limit here. We take a solutions-oriented and collaborative approach, constantly innovating our business and products. About the role : We are seeking a highly strategic and execution-oriented Vice President of Engineering to lead our next chapter of innovation in artificial intelligence, data-driven platforms and process intelligence. This executive will own the technical direction, architecture, and delivery of our AI and data engineering capabilities, as well as modernizing our process intelligence products to ensure our platform is intelligent, scalable, and enterprise ready. You will lead high-performing engineering teams across three strategic priorities partnering closely with product, platform and go-to-market leaders: Advancing our AI engineering capabilities driving the development of common AI frameworks, multi-agent architecture, AI infrastructure & governance, model selection & training and context engineering that accelerates AI capabilities for customer to build, operate, manage and optimize automation solutions on the Nintex platform Modernizing and differentiating our process intelligence capabilities that help customers identify, govern and optimize processes across their organization Building a centralized data intelligence platform that serves as the single source of truth for customer analytics, internal business intelligence, and AI needs across all products. This role offers a unique opportunity to own a growing vertical SaaS product as well as strategic platform capabilities to shape the Nintex vision through execution. Your contribution will be : Strategic Leadership Set the vision, define and execute a comprehensive engineering roadmap aligned with business strategy Collaborate closely with Product, Data Science, and Platform teams to evangelize development & adoption to accelerate platform strategy Drive key decisions around architecture, build vs. buy, open-source, technical debt, data governance, and investment priorities. Represent our Process Management, Data and AI strategy to executive stakeholders, customers, partners, and industry as needed. Technical Leadership Build & own common AI frameworks, AI platform and infrastructure components and multi agent architecture, RAG patterns, orchestration & governance patterns across the platform Create systems to leverage and experiment with best of breed AI innovation in the industry balancing performance, cost and quality tradeoffs Evolve process intelligence capabilities using modern cloud native multi-tenant technology to unlock superior customer experience, development velocity & operational efficiency Lead design and implementation a unified data platform from ingestion, processing through transformation pipelines leveraging Databricks Delta Lake Drive adoption of modern data stack for core platform, orchestration, streaming, data quality, metadata management, monitoring and governance Ensure platform scalability, reliability, and performance to support rapidly growing usage while solving for ease of adoption by customer & internal teams Recruit, grow, and lead exceptional engineering talent across AI and data engineering Foster a culture of technical excellence, innovation, collaboration and continuous learning Build urgency to move fast while balancing engineering excellence, scalability and security Success in the first 18 months Launch agentic AI build experience for full scale process automation solutions leveraging 5+ product domains Establish AI best practices to accelerate 20+ runtime AI capabilities across the platform Evolve platform intelligence capabilities to a modern cloud native system seamlessly integrated within the Nintex Automation Platform Successfully migrate 5+ major products to the unified data platform Achieve 99.9% platform uptime with best-in-class data latency SLAs Enable 5+ new customer-facing analytics features powered by the platform, while ensuring data consistency between internal and customer facing systems Demonstrated improvement deployment velocity and cost effectiveness for data & AI use cases across engineering teams To be successful, we think you need : BS or higher in Computer Science, Engineering, or a related technical field; advanced degree in AI or Data Engineering a plus 12+ years of engineering leadership experience in cloud native SaaS and/or platform companies, including 5+ years in AI and data-intensive environments Proven track record of launching enterprise capabilities leveraging AI / ML workflows including modern LLM, SLM, LAM, Reasoning, Multi-Modal based generative approaches Experience designing and scaling data platforms (batch and real-time), data pipelines, and systems that power enterprise-grade AI solutions; preferably leveraging Databricks Demonstrated ability to build and scale cross-functional teams spanning product, data and/or AI engineering Strong track record of translating business goals into technical execution plans and measurable outcomes Experience managing global engineering organizations across multiple time zones, fostering clarity, consistency and collaboration Clear, compelling communicator with the ability to influence across technical and non-technical audiences both within and outside the organization Direct experience with public cloud IaaS and PaaS (e.g., AWS, Azure, GCP) and familiarity with modern data & ML architecture paradigms Intellectually curious, hands-on leader with a strong bias to action and ability to lead teams by example What's in it for you ? Nintex has a hybrid working model, enabling us to build culture, learn, and grow together. We intentionally connect and collaborate, while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office. While our offerings differ from country to country, we offer our entire global workforcean array of exciting perks and benefits, including Global Gratitude and Recharge Days Flexible, paid time off policy Employee wellness programs and counseling resources Meaningful peer recognition and awards Paid parental leave Invention/patenting assistance Community impact, paid volunteer time, and opportunities Intercultural learning and celebration Multiple tools through which to learn and grow, and an incredible global community Become apart of the Nintex team, learn about our culture, and benefits that help our people thrive. Legitimate, open positions with Nintex can be found here on our careers page. We encourage you to apply directly. Our recruiters and hiring managers do not ask candidates for any sensitive personal identifiable information during the application or interview process. If an offer of employment is made, this type of data may be collected through our applicant tracking system or another secure means. We'd welcome a chance to consider your qualifications for an open role and thank you for your interest in Nintex.
Aug 10, 2025
Full time
Vice President of Engineering - Process Intelligence, Data & AI Vice President of Engineering - Process Intelligence, Data & AI At Nintex, we are transforming the way people work, everywhere. As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build. We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people's curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go. Working at Nintex as an engineer means building more than just software; it's about making a tangible impact with every line of code. Our engineers are process experts, developing the industry's most complete process and automation platform to transform the way people work. If you're interested, curious and want to learn and do more, the sky is the limit here. We take a solutions-oriented and collaborative approach, constantly innovating our business and products. About the role : We are seeking a highly strategic and execution-oriented Vice President of Engineering to lead our next chapter of innovation in artificial intelligence, data-driven platforms and process intelligence. This executive will own the technical direction, architecture, and delivery of our AI and data engineering capabilities, as well as modernizing our process intelligence products to ensure our platform is intelligent, scalable, and enterprise ready. You will lead high-performing engineering teams across three strategic priorities partnering closely with product, platform and go-to-market leaders: Advancing our AI engineering capabilities driving the development of common AI frameworks, multi-agent architecture, AI infrastructure & governance, model selection & training and context engineering that accelerates AI capabilities for customer to build, operate, manage and optimize automation solutions on the Nintex platform Modernizing and differentiating our process intelligence capabilities that help customers identify, govern and optimize processes across their organization Building a centralized data intelligence platform that serves as the single source of truth for customer analytics, internal business intelligence, and AI needs across all products. This role offers a unique opportunity to own a growing vertical SaaS product as well as strategic platform capabilities to shape the Nintex vision through execution. Your contribution will be : Strategic Leadership Set the vision, define and execute a comprehensive engineering roadmap aligned with business strategy Collaborate closely with Product, Data Science, and Platform teams to evangelize development & adoption to accelerate platform strategy Drive key decisions around architecture, build vs. buy, open-source, technical debt, data governance, and investment priorities. Represent our Process Management, Data and AI strategy to executive stakeholders, customers, partners, and industry as needed. Technical Leadership Build & own common AI frameworks, AI platform and infrastructure components and multi agent architecture, RAG patterns, orchestration & governance patterns across the platform Create systems to leverage and experiment with best of breed AI innovation in the industry balancing performance, cost and quality tradeoffs Evolve process intelligence capabilities using modern cloud native multi-tenant technology to unlock superior customer experience, development velocity & operational efficiency Lead design and implementation a unified data platform from ingestion, processing through transformation pipelines leveraging Databricks Delta Lake Drive adoption of modern data stack for core platform, orchestration, streaming, data quality, metadata management, monitoring and governance Ensure platform scalability, reliability, and performance to support rapidly growing usage while solving for ease of adoption by customer & internal teams Recruit, grow, and lead exceptional engineering talent across AI and data engineering Foster a culture of technical excellence, innovation, collaboration and continuous learning Build urgency to move fast while balancing engineering excellence, scalability and security Success in the first 18 months Launch agentic AI build experience for full scale process automation solutions leveraging 5+ product domains Establish AI best practices to accelerate 20+ runtime AI capabilities across the platform Evolve platform intelligence capabilities to a modern cloud native system seamlessly integrated within the Nintex Automation Platform Successfully migrate 5+ major products to the unified data platform Achieve 99.9% platform uptime with best-in-class data latency SLAs Enable 5+ new customer-facing analytics features powered by the platform, while ensuring data consistency between internal and customer facing systems Demonstrated improvement deployment velocity and cost effectiveness for data & AI use cases across engineering teams To be successful, we think you need : BS or higher in Computer Science, Engineering, or a related technical field; advanced degree in AI or Data Engineering a plus 12+ years of engineering leadership experience in cloud native SaaS and/or platform companies, including 5+ years in AI and data-intensive environments Proven track record of launching enterprise capabilities leveraging AI / ML workflows including modern LLM, SLM, LAM, Reasoning, Multi-Modal based generative approaches Experience designing and scaling data platforms (batch and real-time), data pipelines, and systems that power enterprise-grade AI solutions; preferably leveraging Databricks Demonstrated ability to build and scale cross-functional teams spanning product, data and/or AI engineering Strong track record of translating business goals into technical execution plans and measurable outcomes Experience managing global engineering organizations across multiple time zones, fostering clarity, consistency and collaboration Clear, compelling communicator with the ability to influence across technical and non-technical audiences both within and outside the organization Direct experience with public cloud IaaS and PaaS (e.g., AWS, Azure, GCP) and familiarity with modern data & ML architecture paradigms Intellectually curious, hands-on leader with a strong bias to action and ability to lead teams by example What's in it for you ? Nintex has a hybrid working model, enabling us to build culture, learn, and grow together. We intentionally connect and collaborate, while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office. While our offerings differ from country to country, we offer our entire global workforcean array of exciting perks and benefits, including Global Gratitude and Recharge Days Flexible, paid time off policy Employee wellness programs and counseling resources Meaningful peer recognition and awards Paid parental leave Invention/patenting assistance Community impact, paid volunteer time, and opportunities Intercultural learning and celebration Multiple tools through which to learn and grow, and an incredible global community Become apart of the Nintex team, learn about our culture, and benefits that help our people thrive. Legitimate, open positions with Nintex can be found here on our careers page. We encourage you to apply directly. Our recruiters and hiring managers do not ask candidates for any sensitive personal identifiable information during the application or interview process. If an offer of employment is made, this type of data may be collected through our applicant tracking system or another secure means. We'd welcome a chance to consider your qualifications for an open role and thank you for your interest in Nintex.
Role overview: We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities: Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially . Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPI s including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience : Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Strong communication skills Proven track record of achieving and exceeding sales targets and KPI's Experience in analysing KPI's data to making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Company Sick Pay scheme Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
Aug 10, 2025
Full time
Role overview: We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities: Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially . Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPI s including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience : Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Strong communication skills Proven track record of achieving and exceeding sales targets and KPI's Experience in analysing KPI's data to making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Company Sick Pay scheme Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
Before submitting your application, you should read our privacy notice to understand how Bupa will use, store and share your information. For Australia or New Zealand candidates - Before submitting your application, you should read our privacy notice to understand how Bupa will use, store and share your information. Product and Proposition Director page is loaded Product and Proposition Director Apply locations Central London time type Full time posted on Posted 2 Days Ago time left to apply End Date: August 14, 2025 (4 days left to apply) job requisition id R Job Description: Product and Proposition Director - Health Services London/Manchester Reporting to: General Manager, Health Services Permanent role Competitive salary & benefits package Full Time - 37.5 hours We consider all types of flexibility, including locations, hours and working patterns. We make health happen! Bupa has set an ambition, at the heart of its strategy, to be the world's most customer centric healthcare company. Are you a visionary Product/Marketing leader with a passion for customer-centric innovation and strategic growth? Bupa Health Services is seeking a dynamicProduct and Proposition Directorto shape and deliver our product and proposition strategy, driving forward our Connected Care ambitions and enhancing the lives of millions. As a key member of the Health Services Executive Team, you will lead the development and execution of our commercial and marketing strategies. You will inspire and motivate teams to deliver innovative market leading propositions and Connected Care journeys that span the entire breadth of provision, working closely with business and transformation leaders as well as digital, technology and data leads. You will partner with the Health Services General Manager and leadership teams to design and deliver the Marketing and Proposition strategy, develop multi-channel proposition solutions that ensure that Annual Operating Plan objectives are met This is a pivotal role for a strategic thinker who thrives in a fast-paced, purpose-driven environment and is ready to influence at the highest levels. How you'll help us make health happen: Define and deliver the short, medium, and long-term Product and Proposition strategy aligned with Bupa's Savannah goals. Lead the end-to-end proposition lifecycle, ensuring alignment with customer needs and operational efficiency. Conduct a robust review of the current marketing, product and proposition portfolio to identify opportunities to optimise existing portfolio, levering digital, marketing and service strategies and align to Savannah strategy. Design and oversee implementation of the end-to-end Proposition lifecycle, ensuring efficient product operations, providing alignment with customer needs and connected care and driving operational efficiency. Develop and manage implementation of the Marketing strategy and solutions to deliver Health Services and Market unit Propositions, ensuring marketing plans support the commercial strategy and achievement of Health Services development and growth plans. Build the brand proposition using customer and data insights. Collaborate with executive stakeholders to shape and deliver strategic outcomes across the business. Lead transformation initiatives that enhance customer experience and operational performance. Mentor and develop high-performing teams, fostering a culture of innovation and excellence. Key Skills/Qualifications needed for this role: We're looking for a leader with: Excellent planning, organisational, and project management skills. Previous experience from a retail background at director level (essential) Experience managing an engaged and high-performing team. A proven track record of delivering change-turning ideas into actions and results. Confidence working with ambiguity and incomplete data. Experience working in a product operating model (advantageous). A proactive mindset with a customer-first approach and analytical curiosity. Strong communication and influencing skills, with the ability to present complex issues clearly. Proven ability to present strategic recommendations and complex data at all organisational levels. Demonstrated success influencing at Director level and driving change in complex environments. Strategic thinking and creative problem-solving capabilities. Experience managing demanding workloads and tight deadlines Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: 25 days holiday, increasing through length of service, with option to buy or sell Bupa family health insurance as a benefit in kind An enhanced pension plan and life insurance Free health assessment for you and your spouse Target bonus of 30% based on individual and company performance Company car allowance Onsite gyms or local discounts where no onsite gym available Various other benefits and online discounts Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Locations: Home Based, c/o Angel Court About Us Be at the heart of helping people live longer healthier, happier lives and making a better world . We employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive and the talent to help us in our ambition then we'd like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion - they're at the heart of our positively different culture of care. At Bupa you'll be challenged, you'll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference. Get In Touch Please introduce yourself to our recruiters and we'll get in touch if there's a role that sounds like a good match.
Aug 10, 2025
Full time
Before submitting your application, you should read our privacy notice to understand how Bupa will use, store and share your information. For Australia or New Zealand candidates - Before submitting your application, you should read our privacy notice to understand how Bupa will use, store and share your information. Product and Proposition Director page is loaded Product and Proposition Director Apply locations Central London time type Full time posted on Posted 2 Days Ago time left to apply End Date: August 14, 2025 (4 days left to apply) job requisition id R Job Description: Product and Proposition Director - Health Services London/Manchester Reporting to: General Manager, Health Services Permanent role Competitive salary & benefits package Full Time - 37.5 hours We consider all types of flexibility, including locations, hours and working patterns. We make health happen! Bupa has set an ambition, at the heart of its strategy, to be the world's most customer centric healthcare company. Are you a visionary Product/Marketing leader with a passion for customer-centric innovation and strategic growth? Bupa Health Services is seeking a dynamicProduct and Proposition Directorto shape and deliver our product and proposition strategy, driving forward our Connected Care ambitions and enhancing the lives of millions. As a key member of the Health Services Executive Team, you will lead the development and execution of our commercial and marketing strategies. You will inspire and motivate teams to deliver innovative market leading propositions and Connected Care journeys that span the entire breadth of provision, working closely with business and transformation leaders as well as digital, technology and data leads. You will partner with the Health Services General Manager and leadership teams to design and deliver the Marketing and Proposition strategy, develop multi-channel proposition solutions that ensure that Annual Operating Plan objectives are met This is a pivotal role for a strategic thinker who thrives in a fast-paced, purpose-driven environment and is ready to influence at the highest levels. How you'll help us make health happen: Define and deliver the short, medium, and long-term Product and Proposition strategy aligned with Bupa's Savannah goals. Lead the end-to-end proposition lifecycle, ensuring alignment with customer needs and operational efficiency. Conduct a robust review of the current marketing, product and proposition portfolio to identify opportunities to optimise existing portfolio, levering digital, marketing and service strategies and align to Savannah strategy. Design and oversee implementation of the end-to-end Proposition lifecycle, ensuring efficient product operations, providing alignment with customer needs and connected care and driving operational efficiency. Develop and manage implementation of the Marketing strategy and solutions to deliver Health Services and Market unit Propositions, ensuring marketing plans support the commercial strategy and achievement of Health Services development and growth plans. Build the brand proposition using customer and data insights. Collaborate with executive stakeholders to shape and deliver strategic outcomes across the business. Lead transformation initiatives that enhance customer experience and operational performance. Mentor and develop high-performing teams, fostering a culture of innovation and excellence. Key Skills/Qualifications needed for this role: We're looking for a leader with: Excellent planning, organisational, and project management skills. Previous experience from a retail background at director level (essential) Experience managing an engaged and high-performing team. A proven track record of delivering change-turning ideas into actions and results. Confidence working with ambiguity and incomplete data. Experience working in a product operating model (advantageous). A proactive mindset with a customer-first approach and analytical curiosity. Strong communication and influencing skills, with the ability to present complex issues clearly. Proven ability to present strategic recommendations and complex data at all organisational levels. Demonstrated success influencing at Director level and driving change in complex environments. Strategic thinking and creative problem-solving capabilities. Experience managing demanding workloads and tight deadlines Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: 25 days holiday, increasing through length of service, with option to buy or sell Bupa family health insurance as a benefit in kind An enhanced pension plan and life insurance Free health assessment for you and your spouse Target bonus of 30% based on individual and company performance Company car allowance Onsite gyms or local discounts where no onsite gym available Various other benefits and online discounts Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Locations: Home Based, c/o Angel Court About Us Be at the heart of helping people live longer healthier, happier lives and making a better world . We employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive and the talent to help us in our ambition then we'd like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion - they're at the heart of our positively different culture of care. At Bupa you'll be challenged, you'll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference. Get In Touch Please introduce yourself to our recruiters and we'll get in touch if there's a role that sounds like a good match.
A fast growing sports-tech company on a mission to revolutionise coaching through wearable technology is looking for a strategic and hands-on Customer Success leader to join the team. You will manage a small team, drive retention and engagement, and shape the customer journey for a global community. Key responsibilities include: Lead and mentor a high-performing Customer Success team Own customer lifecycle strategy, from onboarding to renewal Collaborate cross-functionally to improve product experience Use data to drive decisions and optimise customer outcomes You will have: Proven experience in Customer Success or Account Management Strong leadership and communication skills Data-driven mindset with a passion for customer experience Interest in sports or tech is a plus Details: Start date: ASAP Duration: 12 months Salary: £50,000-£60,000 dependent on experience Location: London with 3 months on-site in European base (expenses covered)
Aug 10, 2025
Full time
A fast growing sports-tech company on a mission to revolutionise coaching through wearable technology is looking for a strategic and hands-on Customer Success leader to join the team. You will manage a small team, drive retention and engagement, and shape the customer journey for a global community. Key responsibilities include: Lead and mentor a high-performing Customer Success team Own customer lifecycle strategy, from onboarding to renewal Collaborate cross-functionally to improve product experience Use data to drive decisions and optimise customer outcomes You will have: Proven experience in Customer Success or Account Management Strong leadership and communication skills Data-driven mindset with a passion for customer experience Interest in sports or tech is a plus Details: Start date: ASAP Duration: 12 months Salary: £50,000-£60,000 dependent on experience Location: London with 3 months on-site in European base (expenses covered)
Our Story Hello there. We're Zopa. We started our journey in 2005, building the first peer-to-peer lending company. In 2020, we launched Zopa Bank, a bank that listens to what our customers dislike about finance and does the opposite. We're redefining the experience of working in finance. Our vision for a new era of banking places people at the center - empowering everyone to aim high and move finance forward. Learn more at . We're proud of our achievements, including being named one of the UK's Most Loved Workplaces. If you embrace challenges, think differently, and want to make an impact, join us at Zopa. Follow us on We are looking for an exceptional Lead People Partner to help us create memorable careers for our 900+ Zopians. This is your chance to shape talent development, drive performance, and scale our culture in a fast-growing fintech. You will partner with senior leaders, combining HR expertise with commercial acumen to empower teams to make bold decisions. If you thrive in fast-paced environments and balance mature business practices with agility, we want to hear from you! A day in the life: Build trusted partnerships: Use HR expertise to establish relationships with senior leaders, becoming their strategic partner for people-related matters. Drive organizational excellence: Collaborate with the People Director to develop initiatives that promote health, happiness, and high performance. Lead with data: Analyze people metrics to inform workforce planning and support business growth. Champion our culture: Promote diversity, equity, and inclusion across the organization. Develop leaders: Coach managers and leaders to improve effectiveness and transform management practices. Navigate complexity: Advise on employee relations issues, ensuring legal compliance while maintaining culture. Shape the future: Collaborate on policies and initiatives that enable success. Build talent pipelines: Identify and nurture top talent, ensuring readiness for future growth. About you: Proven People Partner: Experience partnering with senior stakeholders in scaling businesses, balancing transactional HR with strategic initiatives. Commercially minded: Understanding of how HR impacts business growth and outcomes. Change leader: Track record of leading change initiatives and complex projects. Data-driven: Ability to use people data to support decisions and insights. Employment law expert: Strong knowledge of UK employment law and its application in fast-growth contexts. High EQ leader: Integrity, emotional intelligence, and inclusiveness. Performance coach: Experience coaching teams for higher performance. Cool under pressure: Good judgment in difficult, deadline-driven situations. Personal qualities we value: Agility, adaptability, pragmatism Credibility with stakeholders Outstanding communication skills Comfort with ambiguity and ownership Creative problem-solving Passion for diversity, equity, and inclusion We're on the move! By 2025, Zopa will move to a new headquarters at 20 Water Street, Canary Wharf, fostering collaboration for our 900 employees. Flexible working: We value face-to-face collaboration and work-life balance. This hybrid role requires 2-3 days/week in our London office and the option to work abroad up to 120 days/year, subject to right to work. Diversity Statement: Zopa is committed to a workplace free from discrimination. We value diverse experiences and backgrounds, reflected in our hiring process. Please let us know if you need reasonable adjustments.
Aug 10, 2025
Full time
Our Story Hello there. We're Zopa. We started our journey in 2005, building the first peer-to-peer lending company. In 2020, we launched Zopa Bank, a bank that listens to what our customers dislike about finance and does the opposite. We're redefining the experience of working in finance. Our vision for a new era of banking places people at the center - empowering everyone to aim high and move finance forward. Learn more at . We're proud of our achievements, including being named one of the UK's Most Loved Workplaces. If you embrace challenges, think differently, and want to make an impact, join us at Zopa. Follow us on We are looking for an exceptional Lead People Partner to help us create memorable careers for our 900+ Zopians. This is your chance to shape talent development, drive performance, and scale our culture in a fast-growing fintech. You will partner with senior leaders, combining HR expertise with commercial acumen to empower teams to make bold decisions. If you thrive in fast-paced environments and balance mature business practices with agility, we want to hear from you! A day in the life: Build trusted partnerships: Use HR expertise to establish relationships with senior leaders, becoming their strategic partner for people-related matters. Drive organizational excellence: Collaborate with the People Director to develop initiatives that promote health, happiness, and high performance. Lead with data: Analyze people metrics to inform workforce planning and support business growth. Champion our culture: Promote diversity, equity, and inclusion across the organization. Develop leaders: Coach managers and leaders to improve effectiveness and transform management practices. Navigate complexity: Advise on employee relations issues, ensuring legal compliance while maintaining culture. Shape the future: Collaborate on policies and initiatives that enable success. Build talent pipelines: Identify and nurture top talent, ensuring readiness for future growth. About you: Proven People Partner: Experience partnering with senior stakeholders in scaling businesses, balancing transactional HR with strategic initiatives. Commercially minded: Understanding of how HR impacts business growth and outcomes. Change leader: Track record of leading change initiatives and complex projects. Data-driven: Ability to use people data to support decisions and insights. Employment law expert: Strong knowledge of UK employment law and its application in fast-growth contexts. High EQ leader: Integrity, emotional intelligence, and inclusiveness. Performance coach: Experience coaching teams for higher performance. Cool under pressure: Good judgment in difficult, deadline-driven situations. Personal qualities we value: Agility, adaptability, pragmatism Credibility with stakeholders Outstanding communication skills Comfort with ambiguity and ownership Creative problem-solving Passion for diversity, equity, and inclusion We're on the move! By 2025, Zopa will move to a new headquarters at 20 Water Street, Canary Wharf, fostering collaboration for our 900 employees. Flexible working: We value face-to-face collaboration and work-life balance. This hybrid role requires 2-3 days/week in our London office and the option to work abroad up to 120 days/year, subject to right to work. Diversity Statement: Zopa is committed to a workplace free from discrimination. We value diverse experiences and backgrounds, reflected in our hiring process. Please let us know if you need reasonable adjustments.
Aroma-Zone is on a mission to empower everyone to care for their wellbeing. Born in France and loved by millions, we're now bringing our passion for natural beauty and wellness to the UK with our first London boutique. We are looking for an Assistant Store Manager to help lead our London team. In this key role, you'll support the Store Manager in delivering operational excellence, inspiring the team, and ensuring a premium customer experience every day. Mission Lead the customer experience Ensure a warm, attentive, and inspiring atmosphere on the shop floor Oversee till flow and boutique presentation to guarantee a smooth and premium guest journey Support boutique animations and suggest tools to enhance service and efficiency Support team performance Help lead and energise the team alongside the Store Manager Train staff on brand values, product knowledge, and customer care Step in for the Store Manager when needed, managing schedules and daily operations Drive operational excellence Oversee daily store operations and ensure high standards from open to close Monitor tills, manage deposits, and support financial reporting Maintain a safe, clean, and brand-aligned environment through scent, lighting, and visual details Profil What we're looking for Qualification in Commerce/Retail and experience in high-footfall retail environments. Strong knowledge of beauty, skincare, and natural wellness products. Confident in customer service, sales techniques, and team coordination. Proficient in office software, POS systems, and performance reporting. A natural leader with excellent communication and coaching skills. Calm, organised, and solutions-focused in fast-paced environments. Detail-oriented and aligned with our brand's values and aesthetics. French speaking is a plus. Why join Aroma-Zone? This is a rare chance to shape the UK launch of a much-loved French brand, make a positive impact on people and the planet, and grow with a purpose-led company that celebrates simplicity, authenticity, and kindness. We're proud to be an equal opportunities employer and welcome everyone, exactly as they are. Sound like you? Apply now - or share with someone who might love this journey as much as we do!
Aug 10, 2025
Full time
Aroma-Zone is on a mission to empower everyone to care for their wellbeing. Born in France and loved by millions, we're now bringing our passion for natural beauty and wellness to the UK with our first London boutique. We are looking for an Assistant Store Manager to help lead our London team. In this key role, you'll support the Store Manager in delivering operational excellence, inspiring the team, and ensuring a premium customer experience every day. Mission Lead the customer experience Ensure a warm, attentive, and inspiring atmosphere on the shop floor Oversee till flow and boutique presentation to guarantee a smooth and premium guest journey Support boutique animations and suggest tools to enhance service and efficiency Support team performance Help lead and energise the team alongside the Store Manager Train staff on brand values, product knowledge, and customer care Step in for the Store Manager when needed, managing schedules and daily operations Drive operational excellence Oversee daily store operations and ensure high standards from open to close Monitor tills, manage deposits, and support financial reporting Maintain a safe, clean, and brand-aligned environment through scent, lighting, and visual details Profil What we're looking for Qualification in Commerce/Retail and experience in high-footfall retail environments. Strong knowledge of beauty, skincare, and natural wellness products. Confident in customer service, sales techniques, and team coordination. Proficient in office software, POS systems, and performance reporting. A natural leader with excellent communication and coaching skills. Calm, organised, and solutions-focused in fast-paced environments. Detail-oriented and aligned with our brand's values and aesthetics. French speaking is a plus. Why join Aroma-Zone? This is a rare chance to shape the UK launch of a much-loved French brand, make a positive impact on people and the planet, and grow with a purpose-led company that celebrates simplicity, authenticity, and kindness. We're proud to be an equal opportunities employer and welcome everyone, exactly as they are. Sound like you? Apply now - or share with someone who might love this journey as much as we do!
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Cisco Technical Customer Success Manager Posting Date: 8 Aug 2025 Function: Sales and Commercial Unit: Business Location: Aberdare, United Kingdom BT is launching a new Cisco Customer Success Team to support achievement of the highest partnership status with Cisco, one of BT's tier 1 strategic partners. This team will drive customer loyalty, renewals, and growth by optimising every stage of the customer journey. As a Technical Customer Success Manager, you'll play a key role in BT's strategy to grow market share through expansion of Cisco adoption within BT's corporate and public sector customers. This role will be pivotal in driving utilisation of Cisco technologies. You'll help customers deliver their business objectives by creating technical adoption plans that align with their goals to maximise returns from their technology investments. As the technical adoption expert, you'll lead technical engagements with customers, influencing executive and technical decision-making while fostering engagement and trusted advisory relationships. Your impact will directly contribute to BT's growth and long-term success. What you'll be doing Building and nurturing strong multi-level relationships with customers to understand their technology environment related to the Cisco portfolio and how this is supporting their business goals. Facilitating alignment workshops to review adoption progress and drive customer outcomes and benefits expected from Cisco products, leading to successful onboarding, adoption, and renewals. Creating and driving technical adoption plans that align with customer goals to maximise their technology investments and promote the full utilisation of Cisco technologies. Acting as a technology evangelist between customers and product teams, providing feedback to inform product development and enhancements. Staying up-to-date with the latest technologies, industry trends, and the competitive landscape to provide expert guidance to customers supporting Cisco adoption. Benefits include: On target bonus BT Pension scheme, minimum 5% employee contribution, BT contribution 10% Equal family leave: 18 weeks at full pay, 8 weeks at half pay, and 26 weeks at statutory rate. Open to all parents, regardless of family structure. Enhanced women's health support: menopause, cancer screenings, period care, and more. 25 days annual leave (excluding bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks paid carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes BT has over 175 years of heritage and serves 1.2 million business customers globally. We are a leader in secure connectivity and collaboration platforms, valuing diversity, inclusion, and digital skills development. We encourage applications from candidates of all backgrounds and those requiring flexible working arrangements or reasonable adjustments during the selection process.
Aug 10, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Cisco Technical Customer Success Manager Posting Date: 8 Aug 2025 Function: Sales and Commercial Unit: Business Location: Aberdare, United Kingdom BT is launching a new Cisco Customer Success Team to support achievement of the highest partnership status with Cisco, one of BT's tier 1 strategic partners. This team will drive customer loyalty, renewals, and growth by optimising every stage of the customer journey. As a Technical Customer Success Manager, you'll play a key role in BT's strategy to grow market share through expansion of Cisco adoption within BT's corporate and public sector customers. This role will be pivotal in driving utilisation of Cisco technologies. You'll help customers deliver their business objectives by creating technical adoption plans that align with their goals to maximise returns from their technology investments. As the technical adoption expert, you'll lead technical engagements with customers, influencing executive and technical decision-making while fostering engagement and trusted advisory relationships. Your impact will directly contribute to BT's growth and long-term success. What you'll be doing Building and nurturing strong multi-level relationships with customers to understand their technology environment related to the Cisco portfolio and how this is supporting their business goals. Facilitating alignment workshops to review adoption progress and drive customer outcomes and benefits expected from Cisco products, leading to successful onboarding, adoption, and renewals. Creating and driving technical adoption plans that align with customer goals to maximise their technology investments and promote the full utilisation of Cisco technologies. Acting as a technology evangelist between customers and product teams, providing feedback to inform product development and enhancements. Staying up-to-date with the latest technologies, industry trends, and the competitive landscape to provide expert guidance to customers supporting Cisco adoption. Benefits include: On target bonus BT Pension scheme, minimum 5% employee contribution, BT contribution 10% Equal family leave: 18 weeks at full pay, 8 weeks at half pay, and 26 weeks at statutory rate. Open to all parents, regardless of family structure. Enhanced women's health support: menopause, cancer screenings, period care, and more. 25 days annual leave (excluding bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks paid carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes BT has over 175 years of heritage and serves 1.2 million business customers globally. We are a leader in secure connectivity and collaboration platforms, valuing diversity, inclusion, and digital skills development. We encourage applications from candidates of all backgrounds and those requiring flexible working arrangements or reasonable adjustments during the selection process.
You'll support the delivery of reporting, insight, and website performance optimisation for Arsenal.Direct, our official online store. The Role We are looking for a Ecommerce Analytics Executive tosupport the delivery of reporting, insight, and website performance optimisation for Arsenal.Direct, our official online store. This role will play a critical part in driving data-informed decisions across the e-commerce team, helping to shape customer experience, marketing performance, and commercial effectiveness. The ideal candidate will be detail-oriented, commercially aware, and confident communicating insights to stakeholders at all levels. Who we are We are one of the most famous clubs in world football, with a rich heritage and history of success - read more about our history, here. Beyond that, we are passionate about our local community and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking). Your day-to-day Ownership of reporting - you will own weekly, monthly, and quarterly reporting for key e-commerce metrics, including channel performance, country-level trends, product insights, and campaign results Deliver insightful commentary - you'll provideinsightful commentary to accompany reporting, with clear identification of over/underperformance and actionable recommendations Site analysis - you willanalyse on-site behaviour, customer funnels, and content performance to surface opportunities for improvement andconduct deep dives into specific journeys or segments to propose growth initiatives Present your findings - you will attend regular trading meetings and present your updates and analysis to the broader retail and commercial teams Collaborate with the wider team - you'll work closely withwith marketing, CRM, and content teams to assess the performance of cross-channel campaigns and site initiatives What we are looking for Digital analytics experience - you will have experience and expertise in a Digital or Ecommerce analytics role either at an agency or in-house Proficiency with key systems and tools - you're well versed in using different systems and analytics tools such as Excel, GA4 and Google Tag Manager Best-in-class relationship building skills - you build professional relationships with ease and act with influence to motivate change Attention to detail - you have the ability to turn complex data into clear insights and recommendations Excellent communicator - you're able to communicate complex information in a simple and understandable way Why choose us At Arsenal, we want everyone to feel a sense of trust and belonging, so we are proud of both our club values and also what we offer to our employees. As one of our Gunners, you will receive: An exciting reward and recognition scheme Generous holiday allowance which increases with your length of service Great internal learning and development programmes A flexible hybrid working model Priority access to apply for match tickets A competitive health and wellbeing benefits package A leading Employee Assistance Programme Great discounts with some of our Partners Arsenal for Everyone Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch. Disability Confident Leader We are a Disability Confident Leader. We actively welcome and encourage applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application. If you are likely to meet the definition of being a 'disabled person' according to the Equality Act 2010, you may be eligible to apply for an interview via the Disability Confident Scheme - please indicate this in your application form below. The information you share with us about your health or disability will not be used in recruitment decisions. Our Commitment to Safeguarding We are committed to ensuring that our environments for children, young people and adults at risk remain safe and inclusive. We therefore require successful candidates to complete a DBS check and other essential background checks prior to starting their employment. Depending on the responsibilities of the role, a DBS will be either a basic, standard, or enhanced check. Please note: we reserve the right to close the position early if application volumes are particularly high. We encourage you to get your application in sooner rather than later.
Aug 10, 2025
Full time
You'll support the delivery of reporting, insight, and website performance optimisation for Arsenal.Direct, our official online store. The Role We are looking for a Ecommerce Analytics Executive tosupport the delivery of reporting, insight, and website performance optimisation for Arsenal.Direct, our official online store. This role will play a critical part in driving data-informed decisions across the e-commerce team, helping to shape customer experience, marketing performance, and commercial effectiveness. The ideal candidate will be detail-oriented, commercially aware, and confident communicating insights to stakeholders at all levels. Who we are We are one of the most famous clubs in world football, with a rich heritage and history of success - read more about our history, here. Beyond that, we are passionate about our local community and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking). Your day-to-day Ownership of reporting - you will own weekly, monthly, and quarterly reporting for key e-commerce metrics, including channel performance, country-level trends, product insights, and campaign results Deliver insightful commentary - you'll provideinsightful commentary to accompany reporting, with clear identification of over/underperformance and actionable recommendations Site analysis - you willanalyse on-site behaviour, customer funnels, and content performance to surface opportunities for improvement andconduct deep dives into specific journeys or segments to propose growth initiatives Present your findings - you will attend regular trading meetings and present your updates and analysis to the broader retail and commercial teams Collaborate with the wider team - you'll work closely withwith marketing, CRM, and content teams to assess the performance of cross-channel campaigns and site initiatives What we are looking for Digital analytics experience - you will have experience and expertise in a Digital or Ecommerce analytics role either at an agency or in-house Proficiency with key systems and tools - you're well versed in using different systems and analytics tools such as Excel, GA4 and Google Tag Manager Best-in-class relationship building skills - you build professional relationships with ease and act with influence to motivate change Attention to detail - you have the ability to turn complex data into clear insights and recommendations Excellent communicator - you're able to communicate complex information in a simple and understandable way Why choose us At Arsenal, we want everyone to feel a sense of trust and belonging, so we are proud of both our club values and also what we offer to our employees. As one of our Gunners, you will receive: An exciting reward and recognition scheme Generous holiday allowance which increases with your length of service Great internal learning and development programmes A flexible hybrid working model Priority access to apply for match tickets A competitive health and wellbeing benefits package A leading Employee Assistance Programme Great discounts with some of our Partners Arsenal for Everyone Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch. Disability Confident Leader We are a Disability Confident Leader. We actively welcome and encourage applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application. If you are likely to meet the definition of being a 'disabled person' according to the Equality Act 2010, you may be eligible to apply for an interview via the Disability Confident Scheme - please indicate this in your application form below. The information you share with us about your health or disability will not be used in recruitment decisions. Our Commitment to Safeguarding We are committed to ensuring that our environments for children, young people and adults at risk remain safe and inclusive. We therefore require successful candidates to complete a DBS check and other essential background checks prior to starting their employment. Depending on the responsibilities of the role, a DBS will be either a basic, standard, or enhanced check. Please note: we reserve the right to close the position early if application volumes are particularly high. We encourage you to get your application in sooner rather than later.
London, England, United Kingdom , Permanent We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As a store manager, you're responsible for assisting the brand leader in managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership roles are not just about what happens within the store's walls - although we want to deliver a wow, showroom experience to our customers every single day - it's also about the community around you. We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As a store manager, you'll support the brand leader and store team in delivering amazing in-store and online service. Your role will also oversee and provide knowledge, leadership and support to stylist team members responding to first line customer enquiries via our online customer service system. The role will involve great time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately. Leadership of your team of floor managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing. WHAT WILL I BE DOING? You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store and online customer experience Support the brand leader in the development of your team. You will recognise and highlight achievements as well as identify areas of improvement You will support in the planning and delivery of monthly floor sets, promoting our new collections and driving sales across all product categories. With the help of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace You will oversee and provide leadership and support to stylist team members with first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system Take responsibility for ensuring your floor management and stylist teams look and feel ready to impress our customers - showcasing achievements and the pride in your team through our Google platforms Awareness and handling of employee related matters in store: you will work alongside your brand leader to resolve issues in a timely and effective manner WHAT SKILLS DO I NEED? First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers. You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed Tenacity and belief to succeed - you aim high, aiming for challenging targets and deadlines and supporting your team to work towards them. You have the winning mentality that your team aspire to Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows! Natural affinity in learning new systems and processes in a digital environment Honest, trustworthy and dependable - you live by our brand values A protector of the brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand Positive and inspiring: you're a natural coach and want to help our teams do their best and feel appreciated ABOUT THE LOCATION We're proud to unveil our new AllSaints store at Battersea Power Station - an iconic London landmark turned cutting-edge shopping and lifestyle destination. Home to a growing community of affluent residents, stylish young professionals, and experience-driven visitors, Battersea offers the perfect backdrop for our brand. With over 22 million visitors since opening, its mix of high-end and high-street retail, vibrant dining, and one-of-a-kind attractions makes it a true destination. From locals to tourists, day-trippers to daily regulars - AllSaints is now part of one of London's most exciting retail experiences. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future BENEFITS A generous wardrobe allowance so that you can wear our beautiful clothes to work each day Potential to earn more from our team commission scheme We are a disability committed certified employer Employee discount for you to spend with family and friends Up to 2 years service 33 days (25 days + bank holidays) Over 2 years service 36 days (28 days + bank holidays) Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline Life assurance cover Access to discounted gym membership and corporate discounts Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Health days for you to use either for physical or mental wellness Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Aug 10, 2025
Full time
London, England, United Kingdom , Permanent We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As a store manager, you're responsible for assisting the brand leader in managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership roles are not just about what happens within the store's walls - although we want to deliver a wow, showroom experience to our customers every single day - it's also about the community around you. We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As a store manager, you'll support the brand leader and store team in delivering amazing in-store and online service. Your role will also oversee and provide knowledge, leadership and support to stylist team members responding to first line customer enquiries via our online customer service system. The role will involve great time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately. Leadership of your team of floor managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing. WHAT WILL I BE DOING? You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store and online customer experience Support the brand leader in the development of your team. You will recognise and highlight achievements as well as identify areas of improvement You will support in the planning and delivery of monthly floor sets, promoting our new collections and driving sales across all product categories. With the help of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace You will oversee and provide leadership and support to stylist team members with first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system Take responsibility for ensuring your floor management and stylist teams look and feel ready to impress our customers - showcasing achievements and the pride in your team through our Google platforms Awareness and handling of employee related matters in store: you will work alongside your brand leader to resolve issues in a timely and effective manner WHAT SKILLS DO I NEED? First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers. You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed Tenacity and belief to succeed - you aim high, aiming for challenging targets and deadlines and supporting your team to work towards them. You have the winning mentality that your team aspire to Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows! Natural affinity in learning new systems and processes in a digital environment Honest, trustworthy and dependable - you live by our brand values A protector of the brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand Positive and inspiring: you're a natural coach and want to help our teams do their best and feel appreciated ABOUT THE LOCATION We're proud to unveil our new AllSaints store at Battersea Power Station - an iconic London landmark turned cutting-edge shopping and lifestyle destination. Home to a growing community of affluent residents, stylish young professionals, and experience-driven visitors, Battersea offers the perfect backdrop for our brand. With over 22 million visitors since opening, its mix of high-end and high-street retail, vibrant dining, and one-of-a-kind attractions makes it a true destination. From locals to tourists, day-trippers to daily regulars - AllSaints is now part of one of London's most exciting retail experiences. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future BENEFITS A generous wardrobe allowance so that you can wear our beautiful clothes to work each day Potential to earn more from our team commission scheme We are a disability committed certified employer Employee discount for you to spend with family and friends Up to 2 years service 33 days (25 days + bank holidays) Over 2 years service 36 days (28 days + bank holidays) Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline Life assurance cover Access to discounted gym membership and corporate discounts Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Health days for you to use either for physical or mental wellness Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Customer Experience Manager - Satellite Software Edinburgh (Hybrid) Sector: Space Tech Full-time or Flexible Salary: Competitive + Benefits I'm working with an exciting and fast-growing Edinburgh-based space tech company who are looking to appoint a Customer Experience Manager to join their Customer Delivery & Operations team. This is a fantastic opportunity to play a key role in shaping how customers interact with cutting-edge satellite software products used by satellite operators, manufacturers, and partners around the world. This hire will be responsible for owning the full customer journey - from pre-sales support through onboarding, ongoing relationship management, technical support, and commercial growth. The role demands a unique mix of customer-centric thinking, technical understanding, and commercial drive. Key Responsibilities: Act as the main post-sales contact for customers, ensuring smooth onboarding and continued success Build strong, long-term relationships with key stakeholders across customer organisations Identify upsell, cross-sell, and renewal opportunities in partnership with sales and product teams Lead and develop the technical support function and support the delivery of customer training Collaborate cross-functionally with product, engineering, and commercial teams to ensure customer satisfaction Monitor key metrics such as retention, churn risk, and commercial expansion What They're Looking For: Previous experience in customer account management Strong understanding of satellite operations, ground segment software, or mission planning Commercial awareness and a track record of identifying growth opportunities within existing accounts Excellent communication skills, with the ability to work with technical and non-technical stakeholders Strong organisational and project management capabilities Team leadership and development experience Desirable: Background in the satellite, aerospace, or telecommunications sector Experience with SaaS platforms and cloud-based deployments Proficiency in CRM systems such as Salesforce or HubSpot Familiarity with APIs, data tools, or scripting languages like Python is a plus Location: Ideally based in Edinburgh on a hybrid basis, allowing for regular collaboration with internal teams. The company is open to some flexibility around working hours or part-time arrangements. This is a brilliant opportunity for someone who wants to be part of a purpose-led, technically ambitious organisation operating at the forefront of the satellite software space. ? If you'd like to learn more or have a confidential chat about the role, please get in touch.
Aug 10, 2025
Full time
Customer Experience Manager - Satellite Software Edinburgh (Hybrid) Sector: Space Tech Full-time or Flexible Salary: Competitive + Benefits I'm working with an exciting and fast-growing Edinburgh-based space tech company who are looking to appoint a Customer Experience Manager to join their Customer Delivery & Operations team. This is a fantastic opportunity to play a key role in shaping how customers interact with cutting-edge satellite software products used by satellite operators, manufacturers, and partners around the world. This hire will be responsible for owning the full customer journey - from pre-sales support through onboarding, ongoing relationship management, technical support, and commercial growth. The role demands a unique mix of customer-centric thinking, technical understanding, and commercial drive. Key Responsibilities: Act as the main post-sales contact for customers, ensuring smooth onboarding and continued success Build strong, long-term relationships with key stakeholders across customer organisations Identify upsell, cross-sell, and renewal opportunities in partnership with sales and product teams Lead and develop the technical support function and support the delivery of customer training Collaborate cross-functionally with product, engineering, and commercial teams to ensure customer satisfaction Monitor key metrics such as retention, churn risk, and commercial expansion What They're Looking For: Previous experience in customer account management Strong understanding of satellite operations, ground segment software, or mission planning Commercial awareness and a track record of identifying growth opportunities within existing accounts Excellent communication skills, with the ability to work with technical and non-technical stakeholders Strong organisational and project management capabilities Team leadership and development experience Desirable: Background in the satellite, aerospace, or telecommunications sector Experience with SaaS platforms and cloud-based deployments Proficiency in CRM systems such as Salesforce or HubSpot Familiarity with APIs, data tools, or scripting languages like Python is a plus Location: Ideally based in Edinburgh on a hybrid basis, allowing for regular collaboration with internal teams. The company is open to some flexibility around working hours or part-time arrangements. This is a brilliant opportunity for someone who wants to be part of a purpose-led, technically ambitious organisation operating at the forefront of the satellite software space. ? If you'd like to learn more or have a confidential chat about the role, please get in touch.
RBS (Retail Business Services) Tech team works towards enhancing the customer experience (CX) and their trust in product data by providing technologies to find and fix Amazon CX defects at scale. Our platforms help in improving the CX in all phases of customer journey, including selection, discoverability & fulfilment, buying experience and post-buying experience (product quality and customer returns). As a Sciences team in RBS Tech, we focus on foundational ML research and develop scalable state-of-the-art ML solutions to solve the problems covering customer experience (CX) and Selling partner experience (SPX). We work to solve problems related to multi-modal understanding (text and visual), supervised and unsupervised techniques, multi-task learning, multi-label classification, aspect and topic extraction for Customer Anecdote Mining, product similarity, using GenAI, LLMs, NLP and Computer Vision. Key job responsibilities As an Applied Science Manager, you will be responsible to design and deploy scalable GenAI, NLP and Computer Vision solutions that will impact the content visible to millions of customer and solve key customer experience issues. You will Lead scientists on the team and oversee research and development projects at various stages ranging from initial exploration to deployment into production systems. You will partner with business and engineering teams to identify and solve large and significantly complex problems that require scientific innovation. You will help the team leverage your expertise, by coaching and mentoring. You will contribute to the professional development of colleagues, improving their technical knowledge and the engineering practices. You will create the environment in the team to file for patents and/or publish research work where opportunities arise. You will impact the large product strategy, identifies new business opportunities and provides strategic direction to the team. BASIC QUALIFICATIONS - Master's degree in Computer Science, Statistics, Electrical Engineering, or Mathematics with specialization in specialization in Machine Learning, statistical modeling, or Deep learning. 5+ years of working experience in solving machine learning problems and deploying science solutions for large-scale applications 2+ years of experience leading a team of scientists and engineers Knowledge of programming languages such as C/C++, Python, Java Excellent written and verbal communication skills PREFERRED QUALIFICATIONS - Experience building machine learning models or developing algorithms for business application - Experience building complex software systems, especially involving deep learning, machine learning and computer vision, that have been successfully delivered to customers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Aug 10, 2025
Full time
RBS (Retail Business Services) Tech team works towards enhancing the customer experience (CX) and their trust in product data by providing technologies to find and fix Amazon CX defects at scale. Our platforms help in improving the CX in all phases of customer journey, including selection, discoverability & fulfilment, buying experience and post-buying experience (product quality and customer returns). As a Sciences team in RBS Tech, we focus on foundational ML research and develop scalable state-of-the-art ML solutions to solve the problems covering customer experience (CX) and Selling partner experience (SPX). We work to solve problems related to multi-modal understanding (text and visual), supervised and unsupervised techniques, multi-task learning, multi-label classification, aspect and topic extraction for Customer Anecdote Mining, product similarity, using GenAI, LLMs, NLP and Computer Vision. Key job responsibilities As an Applied Science Manager, you will be responsible to design and deploy scalable GenAI, NLP and Computer Vision solutions that will impact the content visible to millions of customer and solve key customer experience issues. You will Lead scientists on the team and oversee research and development projects at various stages ranging from initial exploration to deployment into production systems. You will partner with business and engineering teams to identify and solve large and significantly complex problems that require scientific innovation. You will help the team leverage your expertise, by coaching and mentoring. You will contribute to the professional development of colleagues, improving their technical knowledge and the engineering practices. You will create the environment in the team to file for patents and/or publish research work where opportunities arise. You will impact the large product strategy, identifies new business opportunities and provides strategic direction to the team. BASIC QUALIFICATIONS - Master's degree in Computer Science, Statistics, Electrical Engineering, or Mathematics with specialization in specialization in Machine Learning, statistical modeling, or Deep learning. 5+ years of working experience in solving machine learning problems and deploying science solutions for large-scale applications 2+ years of experience leading a team of scientists and engineers Knowledge of programming languages such as C/C++, Python, Java Excellent written and verbal communication skills PREFERRED QUALIFICATIONS - Experience building machine learning models or developing algorithms for business application - Experience building complex software systems, especially involving deep learning, machine learning and computer vision, that have been successfully delivered to customers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Cisco Customer Success Manager Posting Date: 8 Aug 2025 Function: Sales and Commercial Unit: Business Location: 1 Braham Street, London, United Kingdom Closing Date: Tuesday 19th August 2025 Locations: Birmingham, Bristol, London or Manchester Enhanced Security Clearance: there are 2 roles available with 1 requiring the successful candidate to be willing and eligible to undergo Security Check (SC) level enhanced security clearance BT is launching a new Cisco Customer Success Team to support achievement of the highest partnership status with Cisco, one of BT's tier 1 strategic partners. This team will drive customer loyalty, renewals, and growth by optimising every stage of the customer journey. As a Customer Success Manager, you'll play a pivotal role in BT's strategy to grow market share by driving customer retention, cross-selling, upselling, and securing large, complex Cisco-based contracts across BT's corporate customers in both public and private sectors. This role is all about building strong, lasting relationships with our corporate customers-ensuring they get maximum value from our solutions. You'll champion product adoption, support renewals, and identify opportunities for growth. Your impact will directly contribute to BT's growth and long-term success. What you'll be doing • Building and nurturing strong, multi-level relationships with customers to understand their immediate needs, long-term goals, and strategic priorities. • Gaining deep insight into each customer's business, environment, and challenges to tailor your approach effectively. • Developing and executing customer success plans that align Cisco technology adoption with business objectives and industry trends-supporting both customer outcomes and your own sales targets. • Maintaining a healthy pipeline of qualified opportunities, working closely with relevant stakeholders and colleagues in virtual teams to drive growth. • Acting as the single point of contact for all things Cisco-ensuring a seamless, consistent experience for your customers. • On target bonus • BT Pension scheme, minimum 5% employee contribution, BT contribution 10% • Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. • Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. • 25 days annual leave (not including bank holidays), increasing with service • 24/7 private virtual GP appointments for UK colleagues • 2 weeks paid carer's leave • World-class training and development opportunities • Option to join BT Shares Saving schemes Why UK Sales and Commercial In Sales and Commercial, we're building one of the biggest and best sales teams in the country. We've got big ambitions to develop a team that has the right ability and will to win. Central to our ambitions are: Using our unparalleled expertise to bring first class solutions to market and offer a compelling value proposition to our customers that's unmatched by our competitors Developing a highly skilled, highly efficient sales powerhouse through competitive pricing, an optimised channel model and best in class tools Relentless pursuit of a high-performance culture founded on clear career progression and the drive and determination to become the UK's best sales force Why Business With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Aug 10, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Cisco Customer Success Manager Posting Date: 8 Aug 2025 Function: Sales and Commercial Unit: Business Location: 1 Braham Street, London, United Kingdom Closing Date: Tuesday 19th August 2025 Locations: Birmingham, Bristol, London or Manchester Enhanced Security Clearance: there are 2 roles available with 1 requiring the successful candidate to be willing and eligible to undergo Security Check (SC) level enhanced security clearance BT is launching a new Cisco Customer Success Team to support achievement of the highest partnership status with Cisco, one of BT's tier 1 strategic partners. This team will drive customer loyalty, renewals, and growth by optimising every stage of the customer journey. As a Customer Success Manager, you'll play a pivotal role in BT's strategy to grow market share by driving customer retention, cross-selling, upselling, and securing large, complex Cisco-based contracts across BT's corporate customers in both public and private sectors. This role is all about building strong, lasting relationships with our corporate customers-ensuring they get maximum value from our solutions. You'll champion product adoption, support renewals, and identify opportunities for growth. Your impact will directly contribute to BT's growth and long-term success. What you'll be doing • Building and nurturing strong, multi-level relationships with customers to understand their immediate needs, long-term goals, and strategic priorities. • Gaining deep insight into each customer's business, environment, and challenges to tailor your approach effectively. • Developing and executing customer success plans that align Cisco technology adoption with business objectives and industry trends-supporting both customer outcomes and your own sales targets. • Maintaining a healthy pipeline of qualified opportunities, working closely with relevant stakeholders and colleagues in virtual teams to drive growth. • Acting as the single point of contact for all things Cisco-ensuring a seamless, consistent experience for your customers. • On target bonus • BT Pension scheme, minimum 5% employee contribution, BT contribution 10% • Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. • Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. • 25 days annual leave (not including bank holidays), increasing with service • 24/7 private virtual GP appointments for UK colleagues • 2 weeks paid carer's leave • World-class training and development opportunities • Option to join BT Shares Saving schemes Why UK Sales and Commercial In Sales and Commercial, we're building one of the biggest and best sales teams in the country. We've got big ambitions to develop a team that has the right ability and will to win. Central to our ambitions are: Using our unparalleled expertise to bring first class solutions to market and offer a compelling value proposition to our customers that's unmatched by our competitors Developing a highly skilled, highly efficient sales powerhouse through competitive pricing, an optimised channel model and best in class tools Relentless pursuit of a high-performance culture founded on clear career progression and the drive and determination to become the UK's best sales force Why Business With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Programmatic Solutions Consultant , Amazon Job ID: Amazon Online Germany GmbH Amazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon's innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand display advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising. Our Amazon DSP team is looking for a Programmatic Solutions Consultant to join Amazon Ads growing team based in Germany. As a Programmatic Solutions Consultant, you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP. The Programmatic Solutions Consultant has experience in advertising technology and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customer-facing role, you will work closely with programmatic traders at agencies/advertisers, as well as Amazon Ads internal sales, product, and support teams to address customer needs. A typical PSC engagement with our customers could include onboarding new traders, delivering trainings on new product features, assisting a customer with a beta feature, consulting in business strategy and planning discussions, providing oversight in execution of campaign strategy, developing campaign optimization recommendations and monitoring their impact, conducting deep dives to determine root causes of issues and informing customers of the best course of action. You will advocate for customer in internal forums, provide troubleshooting support and triage when needed, and simplify and propagate customer feedback to inform product and services design. PSCs operate as trusted advisors to customers every day, and ensure customers gradually develop into a proficient users of our DSP, who see Amazon DSP as their preferred means to their goals. You will be passionate about understanding customer objectives, and address them using our book of services and engagement best practices, to drive adoption of Amazon technologies. Your ownership, curiosity, and domain knowledge will allow you to comprehensively understand the details of our offerings and be able to speak to these to our customers with passion, authority, empathy, and clarity. Key job responsibilities - Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectives - Providing services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices - Analyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendations - Driving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams (Product Management, Engineering, Analytics, and Specialists) - Defining and improving processes and tools for the Programmatic Solutions Consultant team to better serve customers A day in the life - A typical PSC engagement with our customers could include onboarding new traders, delivering trainings on new product features, assisting a customer with a beta feature, consulting in business strategy and planning discussions, providing oversight in execution of campaign strategy, developing campaign optimization recommendations and monitoring their impact, conducting deep dives to determine root causes of issues and informing customers of the best course of action. - You will advocate for customer in internal forums, provide troubleshooting support and triage when needed, and simplify and propagate customer feedback to inform product and services design. PSCs operate as trusted advisors to customers every day, and ensure customers gradually develop into a proficient users of our DSP, who see Amazon DSP as their preferred means to their goals. - You will be passionate about understanding customer objectives, and address them using our book of services and engagement best practices, to drive adoption of Amazon technologies. Your ownership, curiosity, and domain knowledge will allow you to comprehensively understand the details of our offerings and be able to speak to these to our customers with passion, authority, empathy, and clarity. About the team Here at Amazon Ads, we embrace our differences. We are committed to furthering our culture of inclusion. We have 13 employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team puts a high value on work-life balance. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfilment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future. BASIC QUALIFICATIONS PREFERRED QUALIFICATIONS - 4+ years experience in programmatic advertising - Proficient oral and written communication skills with ability to establish credibility with technical and non-technical business owners - Excellent organizational skills including prioritizing, scheduling, time management, and meeting deadlines - Additional European languages or Mandarin is a plus. - Vertical specialization (e.g. in entertainment, automotive, etc.) within programmatic advertising is a plus Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Aug 10, 2025
Full time
Programmatic Solutions Consultant , Amazon Job ID: Amazon Online Germany GmbH Amazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon's innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand display advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising. Our Amazon DSP team is looking for a Programmatic Solutions Consultant to join Amazon Ads growing team based in Germany. As a Programmatic Solutions Consultant, you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP. The Programmatic Solutions Consultant has experience in advertising technology and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customer-facing role, you will work closely with programmatic traders at agencies/advertisers, as well as Amazon Ads internal sales, product, and support teams to address customer needs. A typical PSC engagement with our customers could include onboarding new traders, delivering trainings on new product features, assisting a customer with a beta feature, consulting in business strategy and planning discussions, providing oversight in execution of campaign strategy, developing campaign optimization recommendations and monitoring their impact, conducting deep dives to determine root causes of issues and informing customers of the best course of action. You will advocate for customer in internal forums, provide troubleshooting support and triage when needed, and simplify and propagate customer feedback to inform product and services design. PSCs operate as trusted advisors to customers every day, and ensure customers gradually develop into a proficient users of our DSP, who see Amazon DSP as their preferred means to their goals. You will be passionate about understanding customer objectives, and address them using our book of services and engagement best practices, to drive adoption of Amazon technologies. Your ownership, curiosity, and domain knowledge will allow you to comprehensively understand the details of our offerings and be able to speak to these to our customers with passion, authority, empathy, and clarity. Key job responsibilities - Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectives - Providing services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices - Analyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendations - Driving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams (Product Management, Engineering, Analytics, and Specialists) - Defining and improving processes and tools for the Programmatic Solutions Consultant team to better serve customers A day in the life - A typical PSC engagement with our customers could include onboarding new traders, delivering trainings on new product features, assisting a customer with a beta feature, consulting in business strategy and planning discussions, providing oversight in execution of campaign strategy, developing campaign optimization recommendations and monitoring their impact, conducting deep dives to determine root causes of issues and informing customers of the best course of action. - You will advocate for customer in internal forums, provide troubleshooting support and triage when needed, and simplify and propagate customer feedback to inform product and services design. PSCs operate as trusted advisors to customers every day, and ensure customers gradually develop into a proficient users of our DSP, who see Amazon DSP as their preferred means to their goals. - You will be passionate about understanding customer objectives, and address them using our book of services and engagement best practices, to drive adoption of Amazon technologies. Your ownership, curiosity, and domain knowledge will allow you to comprehensively understand the details of our offerings and be able to speak to these to our customers with passion, authority, empathy, and clarity. About the team Here at Amazon Ads, we embrace our differences. We are committed to furthering our culture of inclusion. We have 13 employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team puts a high value on work-life balance. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfilment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future. BASIC QUALIFICATIONS PREFERRED QUALIFICATIONS - 4+ years experience in programmatic advertising - Proficient oral and written communication skills with ability to establish credibility with technical and non-technical business owners - Excellent organizational skills including prioritizing, scheduling, time management, and meeting deadlines - Additional European languages or Mandarin is a plus. - Vertical specialization (e.g. in entertainment, automotive, etc.) within programmatic advertising is a plus Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
About SoPost SoPost is one of the UK's fastest growing technology companies and we are thoroughly disrupting the product sampling space. Our technology is used by many of the world's leading brands to run the most powerful sampling campaigns online, with a focus on relevance, data and analytics. We work with more than 200 different brands, including the largest beauty and FMCG groups. In 2020 we ranked in the top 50 of the Sunday Times Tech Track 100, and since then our growth trajectory has been significant. 2022 brought great pride when we were awarded the 'Advanced Good Work Pledge', and in 2023, our Finance Team won Business Finance Team of the Year at the North East Accountancy Awards. In 2024, we were also thrilled to have been named in the Sunday Times Top 100 Places to Work. We believe that it is not just our technology which sets us apart but also our people and we have an ambition to build a team of the most talented individuals in our industry. Curious about what makes SoPost so special? Watch our ' What makes SoPost a great place to work? ' video to hear more from those who know us best. Tasks Key Responsibilities Manage post-sale execution of SoPost campaign offerings through various media channels Lead multiple brand partner project timelines/deadlines, creative asset management, campaign onboarding, technology setup and troubleshooting Liaise with brand partners and media teams to consult on digital sampling and creative best practices Report and monitor live campaign activity, problem solving any challenges that may arise, and collaborating with the consumer journeys and Data team Support the account management team in the delivery of post campaign analytics and relationship development Communicate brand partner needs with internal senior team members to ensure product development and overall execution aligns with brand partner goals and objectives Support in the development of internal and external documentation Coordinate and manage sample stock deliveries with the warehouse operations team Work closely with the product team to provide feedback and communicate brand needs, helping to shape a customer-first product Mentor and support junior team members Support the Customer Success Team Lead by proactively identifying opportunities to improve our project management services for brand partners Identify key findings and trends from EMEA campaign data that can be shared with the wider team to expand expertise. Requirements Essential Skills: This role requires a high degree of organisation, the ability to problem solve and tenacity to make sure campaigns stay on track and brand partners meet their objectives. The skills mentioned below are required for this position: Digital campaign activation experience is strongly preferred Organised and process orientated, with excellent time management capabilities Methodical in approach and process driven, with superb attention to detail Beauty or FMCG category experience would be advantageous Experience of improving internal operational efficiencies Strong critical and analytical thinking skills Excellent written and verbal communication skills Strong relationship and interpersonal skills High level of efficiency and accuracy 2-4 years of related work experience required The ability to speak French or German is a plus (but not required!) Benefits What we will offer you: Competitive salary 25 days of annual leave, plus bank holidays and three additional days over Christmas and New Year when all SoPost offices are closed One 'Life Moment' per year of additional leave, which you can define, it could be your child's first day at school, a house move, or your birthday Quarterly wellness allowance After 5 and 10 years (in your 6th and 11th years), the opportunity to take a four-week sabbatical with a generous contribution from SoPost towards whatever inspires you Commitment to growing your professional development, with a training budget to support that commitment, including study support Participation in our annual bonus plan and pension scheme SoPost Me Anywhere - work anywhere in the world for two weeks per year Enhanced maternity leave pay Dog-friendly office - bring your best friend to work with you Social events (monthly team lunches, quarterly drinks, and team-building activities) Medical cash plan - a health benefit that helps cover the cost of routine healthcare by reimbursing you for everyday essentials like dental care, optical appointments, and physiotherapy Employee Assistance Programme - 24/7 access to confidential support, counselling services, and expert guidance on wellbeing, finances, and mental health Hiring Process The hiring process may change slightly depending on a number of factors. It is generally a multi-step process as indicated. If you pass one stage, you will proceed to the next. We believe that the successful recruitment for any role at SoPost is as much about giving you the opportunity to find out about us and our company as it is about us finding out about you and your capabilities. We want you to be as excited about joining SoPost as we are about being here! With that philosophy in mind, we will be running the following selection process to ensure that each candidate is given a comprehensive view of what we are all about. Please note that applications are reviewed and interviews are conducted on a rolling basis, so don't wait to apply! Please let a member of the team know if you require any adjustments to the process, or include this in your application form. Stage 1: A 30 minute video call with our Customer Success Team Lead who will review your CV, explore your motivations for applying, and discuss what excites you about the role. You'll also have the opportunity to ask any questions you may have about the position, or SoPost. Stage 2: (Part 1) You will be asked to complete a pre-interview task. (Part 2) You will be invited to present your solution to members of our Senior Team. This may be virtual or in person, depending on your location. Please note if we are unable to conduct the panel interview in person, you may be invited to an additional in-person stage before the final interview. Stage 3: A virtual call with our Founder and CEO, Jonny. References & Offer: We will make a formal offer, subject to references. This role is based in London, UK. Employment is conditional on the candidate's right to work in the chosen location. SoPost is not able to offer visa sponsorship for this role. SoPost is committed to the fair treatment of its staff, potential staff or users of its services, regardless of offending background. We are required to carry out a basic criminal check as part of our pre-employment checks. A written policy on the recruitment of ex-offenders is available on request. We reserve the right to close this vacancy when we receive a sufficient amount of applications.
Aug 10, 2025
Full time
About SoPost SoPost is one of the UK's fastest growing technology companies and we are thoroughly disrupting the product sampling space. Our technology is used by many of the world's leading brands to run the most powerful sampling campaigns online, with a focus on relevance, data and analytics. We work with more than 200 different brands, including the largest beauty and FMCG groups. In 2020 we ranked in the top 50 of the Sunday Times Tech Track 100, and since then our growth trajectory has been significant. 2022 brought great pride when we were awarded the 'Advanced Good Work Pledge', and in 2023, our Finance Team won Business Finance Team of the Year at the North East Accountancy Awards. In 2024, we were also thrilled to have been named in the Sunday Times Top 100 Places to Work. We believe that it is not just our technology which sets us apart but also our people and we have an ambition to build a team of the most talented individuals in our industry. Curious about what makes SoPost so special? Watch our ' What makes SoPost a great place to work? ' video to hear more from those who know us best. Tasks Key Responsibilities Manage post-sale execution of SoPost campaign offerings through various media channels Lead multiple brand partner project timelines/deadlines, creative asset management, campaign onboarding, technology setup and troubleshooting Liaise with brand partners and media teams to consult on digital sampling and creative best practices Report and monitor live campaign activity, problem solving any challenges that may arise, and collaborating with the consumer journeys and Data team Support the account management team in the delivery of post campaign analytics and relationship development Communicate brand partner needs with internal senior team members to ensure product development and overall execution aligns with brand partner goals and objectives Support in the development of internal and external documentation Coordinate and manage sample stock deliveries with the warehouse operations team Work closely with the product team to provide feedback and communicate brand needs, helping to shape a customer-first product Mentor and support junior team members Support the Customer Success Team Lead by proactively identifying opportunities to improve our project management services for brand partners Identify key findings and trends from EMEA campaign data that can be shared with the wider team to expand expertise. Requirements Essential Skills: This role requires a high degree of organisation, the ability to problem solve and tenacity to make sure campaigns stay on track and brand partners meet their objectives. The skills mentioned below are required for this position: Digital campaign activation experience is strongly preferred Organised and process orientated, with excellent time management capabilities Methodical in approach and process driven, with superb attention to detail Beauty or FMCG category experience would be advantageous Experience of improving internal operational efficiencies Strong critical and analytical thinking skills Excellent written and verbal communication skills Strong relationship and interpersonal skills High level of efficiency and accuracy 2-4 years of related work experience required The ability to speak French or German is a plus (but not required!) Benefits What we will offer you: Competitive salary 25 days of annual leave, plus bank holidays and three additional days over Christmas and New Year when all SoPost offices are closed One 'Life Moment' per year of additional leave, which you can define, it could be your child's first day at school, a house move, or your birthday Quarterly wellness allowance After 5 and 10 years (in your 6th and 11th years), the opportunity to take a four-week sabbatical with a generous contribution from SoPost towards whatever inspires you Commitment to growing your professional development, with a training budget to support that commitment, including study support Participation in our annual bonus plan and pension scheme SoPost Me Anywhere - work anywhere in the world for two weeks per year Enhanced maternity leave pay Dog-friendly office - bring your best friend to work with you Social events (monthly team lunches, quarterly drinks, and team-building activities) Medical cash plan - a health benefit that helps cover the cost of routine healthcare by reimbursing you for everyday essentials like dental care, optical appointments, and physiotherapy Employee Assistance Programme - 24/7 access to confidential support, counselling services, and expert guidance on wellbeing, finances, and mental health Hiring Process The hiring process may change slightly depending on a number of factors. It is generally a multi-step process as indicated. If you pass one stage, you will proceed to the next. We believe that the successful recruitment for any role at SoPost is as much about giving you the opportunity to find out about us and our company as it is about us finding out about you and your capabilities. We want you to be as excited about joining SoPost as we are about being here! With that philosophy in mind, we will be running the following selection process to ensure that each candidate is given a comprehensive view of what we are all about. Please note that applications are reviewed and interviews are conducted on a rolling basis, so don't wait to apply! Please let a member of the team know if you require any adjustments to the process, or include this in your application form. Stage 1: A 30 minute video call with our Customer Success Team Lead who will review your CV, explore your motivations for applying, and discuss what excites you about the role. You'll also have the opportunity to ask any questions you may have about the position, or SoPost. Stage 2: (Part 1) You will be asked to complete a pre-interview task. (Part 2) You will be invited to present your solution to members of our Senior Team. This may be virtual or in person, depending on your location. Please note if we are unable to conduct the panel interview in person, you may be invited to an additional in-person stage before the final interview. Stage 3: A virtual call with our Founder and CEO, Jonny. References & Offer: We will make a formal offer, subject to references. This role is based in London, UK. Employment is conditional on the candidate's right to work in the chosen location. SoPost is not able to offer visa sponsorship for this role. SoPost is committed to the fair treatment of its staff, potential staff or users of its services, regardless of offending background. We are required to carry out a basic criminal check as part of our pre-employment checks. A written policy on the recruitment of ex-offenders is available on request. We reserve the right to close this vacancy when we receive a sufficient amount of applications.
Role: Marketing Manager Contract: Permanent Salary: Up to £45,000 dependent on experience Location: Shirley Solihull B90 Benefits: Company car, 25 days holiday plus Bank Holidays, BUPA private medical, cash plan for dental and optical, enhanced pension scheme and free parking We are working on behalf of an established brand who are looking to recruit an experienced Marketing Manager to join their marketing department to focus on supporting the Head of Marketing. You will be responsible for helping deliver fully integrated marketing plans. This is a standalone role with no direct reports, however you will work closely with colleagues in content, PR, events, sales and digital, with support from campaign management team and external agencies. You will act as a second in command position supporting the Head of Marketing with blue sky thinking and creating strategies. As Marketing Manager, you will be responsible for developing strategies in line with commercial and brand objectives. You ll be mindful of customer needs at each stage of the buying journey and manage expectations of internal and external stakeholders to deliver great campaigns. You will focus on helping increase brand awareness, drive leads, strengthen conversion and brand loyalty. Commercially you ll be expected to report on activity performance and make recommendations on how to effectively adapt plans to achieve mid and long-term objectives The successful candidate will be degree educated or equivalent in Marketing, with demonstrable experience in a similar Marketing Manager position. Experience in successfully managing multiple, differing brand requirements and launching new brands is essential. This is a full-time office based role working Monday to Friday 9am until 5pm with half hour lunch. Role and responsibilities: As a Marketing Manager, you will be responsible for developing, delivering and communicating brand platforms that meet company objectives Develop and deliver both the B2B and B2C customer journey in terms of seamless communication online and off-line Take ownership of national and regional marketing calendars, supporting the delivery of a cohesive, cross channel marketing strategy Responsible for tracking and analysing spend against set departmental budgets Use customer and market research to inform marketing strategy and audience targeting Work with the Content team to ensure national campaigns are effectively adapted and communicated for all relevant channels Work with Campaign, PR and Events teams to help smooth delivery of projects across all brands Responsible for sourcing and delivery of paid media activity across traditional and digital channels To manage partnerships with individuals and organisations to maximise brand exposure Working with the sales department to ensure retailers have the correct brand and marketing materials that is consistent with brand platform and national campaigns Support retail network with execution of local marketing activities in line with local objectives and national marketing campaigns Produce MI reports and ensure measurements are in place to measure effectiveness including target audience analysis and impact on sales Any other marketing activities as required by the business Skills and experience required: Degree educated or equivalent with in Marketing, Business or similar subjects Proven demonstrable experience in a similar Marketing Manager or Brand Manager role Experience in successfully managing multiple, differing brand requirements and launching new brands is essential Automotive industry experience desirable Creative thinker and enthusiastic mentality Highly organised with excellent communication skills Self starter, motivated and enthusiastic nature Ability to work well under pressure Accurate and timely budgetary control Benefits Company car 25 days holiday plus Bank Holidays BUPA private medical Cash plan for dental and optical Enhanced pension scheme Free parking If you have the relevant skills and experience, and actively seeking a new position with a brand as a Marketing Manager then please apply today! Interviews will take place at the end of August and early September 2025, with an expected start date in October 2025.
Aug 10, 2025
Full time
Role: Marketing Manager Contract: Permanent Salary: Up to £45,000 dependent on experience Location: Shirley Solihull B90 Benefits: Company car, 25 days holiday plus Bank Holidays, BUPA private medical, cash plan for dental and optical, enhanced pension scheme and free parking We are working on behalf of an established brand who are looking to recruit an experienced Marketing Manager to join their marketing department to focus on supporting the Head of Marketing. You will be responsible for helping deliver fully integrated marketing plans. This is a standalone role with no direct reports, however you will work closely with colleagues in content, PR, events, sales and digital, with support from campaign management team and external agencies. You will act as a second in command position supporting the Head of Marketing with blue sky thinking and creating strategies. As Marketing Manager, you will be responsible for developing strategies in line with commercial and brand objectives. You ll be mindful of customer needs at each stage of the buying journey and manage expectations of internal and external stakeholders to deliver great campaigns. You will focus on helping increase brand awareness, drive leads, strengthen conversion and brand loyalty. Commercially you ll be expected to report on activity performance and make recommendations on how to effectively adapt plans to achieve mid and long-term objectives The successful candidate will be degree educated or equivalent in Marketing, with demonstrable experience in a similar Marketing Manager position. Experience in successfully managing multiple, differing brand requirements and launching new brands is essential. This is a full-time office based role working Monday to Friday 9am until 5pm with half hour lunch. Role and responsibilities: As a Marketing Manager, you will be responsible for developing, delivering and communicating brand platforms that meet company objectives Develop and deliver both the B2B and B2C customer journey in terms of seamless communication online and off-line Take ownership of national and regional marketing calendars, supporting the delivery of a cohesive, cross channel marketing strategy Responsible for tracking and analysing spend against set departmental budgets Use customer and market research to inform marketing strategy and audience targeting Work with the Content team to ensure national campaigns are effectively adapted and communicated for all relevant channels Work with Campaign, PR and Events teams to help smooth delivery of projects across all brands Responsible for sourcing and delivery of paid media activity across traditional and digital channels To manage partnerships with individuals and organisations to maximise brand exposure Working with the sales department to ensure retailers have the correct brand and marketing materials that is consistent with brand platform and national campaigns Support retail network with execution of local marketing activities in line with local objectives and national marketing campaigns Produce MI reports and ensure measurements are in place to measure effectiveness including target audience analysis and impact on sales Any other marketing activities as required by the business Skills and experience required: Degree educated or equivalent with in Marketing, Business or similar subjects Proven demonstrable experience in a similar Marketing Manager or Brand Manager role Experience in successfully managing multiple, differing brand requirements and launching new brands is essential Automotive industry experience desirable Creative thinker and enthusiastic mentality Highly organised with excellent communication skills Self starter, motivated and enthusiastic nature Ability to work well under pressure Accurate and timely budgetary control Benefits Company car 25 days holiday plus Bank Holidays BUPA private medical Cash plan for dental and optical Enhanced pension scheme Free parking If you have the relevant skills and experience, and actively seeking a new position with a brand as a Marketing Manager then please apply today! Interviews will take place at the end of August and early September 2025, with an expected start date in October 2025.
About SoPost SoPost is one of the UK's fastest growing technology companies and we are thoroughly disrupting the product sampling space. Our technology is used by many of the world's leading brands to run the most powerful sampling campaigns online, with a focus on relevance, data and analytics. We work with more than 200 different brands, including the largest beauty and FMCG groups. In 2020 we ranked in the top 50 of the Sunday Times Tech Track 100, and since then our growth trajectory has been significant. 2022 brought great pride when we were awarded the 'Advanced Good Work Pledge', and in 2023, our Finance Team won Business Finance Team of the Year at the North East Accountancy Awards. In 2024, we were also thrilled to have been named in the Sunday Times Top 100 Places to Work. We believe that it is not just our technology which sets us apart but also our people and we have an ambition to build a team of the most talented individuals in our industry. Curious about what makes SoPost so special? Watch our ' What makes SoPost a great place to work? ' video to hear more from those who know us best. What we're looking for We are looking to hire a German Speaking Customer Success Manager who can work closely with our global brand partners in the EMEA region, as well as supporting our internal teams to help them execute campaigns seamlessly. You will join our friendly, supportive and well established London Customer Success team. Candidates will require excellent interpersonal skills and the ability to quickly build and maintain relationships with brand partners that ensure the smooth running of campaigns, exceptional service, and powerful insights that drive customer retention. Reporting to our EMEA Customer Success Team Lead, the successful candidate will need to be organised, methodical in approach, efficient and a team player. Supporting the other team members with product development, account expansion, creation of collateral, and post campaign analysis will also play key parts in this role. With a focus on building and monitoring live campaigns, you will liaise with brand partners to collate relevant campaign collateral, build out post campaign reports, and work with our warehouse operations team to coordinate stock management. While operational excellence remains a key aspect of the role, it is increasingly consultative, requiring strong problem-solving skills and the ability to guide brands toward success. Candidates who are methodical, detail-oriented, and thrive in a deadline-driven environment will be well-positioned to excel. This is a full time role where the successful candidate will be expected to work on a hybrid basis in our London office (EC4A 4AB for a minimum of 2 days per week. Tasks Key Responsibilities Manage post-sale execution of SoPost campaign offerings through various media channels Lead multiple brand partner project timelines/deadlines, creative asset management, campaign onboarding, technology setup and troubleshooting Liaise with brand partners and media teams to consult on digital sampling and creative best practices Report and monitor live campaign activity, problem solving any challenges that may arise, and collaborating with the consumer journeys and Data team Support the Brand Partnership team in the delivery of post campaign analytics and relationship development Communicate brand partner needs with internal senior team members to ensure product development and overall execution aligns with brand partner goals and objectives Support in the development of internal and external documentation Coordinate and manage sample stock deliveries with the warehouse operations team Work closely with the product team to provide feedback and communicate brand needs, helping to shape a customer-first product Mentor and support junior team members Support the Customer Success Team Lead by proactively identifying opportunities to improve our project management services for brand partners Identify key findings and trends from EMEA campaign data that can be shared with the wider team to expand expertise. Requirements Essential Skills: This role requires a high degree of organisation, the ability to problem solve and tenacity to make sure campaigns stay on track and brand partners meet their objectives. The skills mentioned below are required for this position: Native proficiency in German and English languages is a must Digital campaign activation experience is strongly preferred Organised and process orientated, with excellent time management capabilities Methodical in approach and process driven, with superb attention to detail Beauty or FMCG category experience would be advantageous Experience of improving internal operational efficiencies Strong critical and analytical thinking skills Excellent written and verbal communication skills Strong relationship and interpersonal skills High level of efficiency and accuracy 2-4 years of related work experience required This role requires a high degree of organisation, the ability to problem solve and tenacity to make sure campaigns stay on track and brand partners meet their objectives. The skills mentioned below are required for this position: Native proficiency in German and English languages is a must Digital campaign activation experience is strongly preferred Organised and process orientated, with excellent time management capabilities Methodical in approach and process driven, with superb attention to detail Beauty or FMCG category experience would be advantageous Experience of improving internal operational efficiencies Strong critical and analytical thinking skills Excellent written and verbal communication skills Strong relationship and interpersonal skills High level of efficiency and accuracy 2-4 years of related work experience required Benefits What we will offer you: Competitive salary 25 days of annual leave, plus bank holidays and three additional days over Christmas and New Year when all SoPost offices are closed One 'Life Moment' per year of additional leave, which you can define, it could be your child's first day at school, a house move, or your birthday Quarterly wellness allowance After 5 and 10 years (in your 6th and 11th years), the opportunity to take a four-week sabbatical with a generous contribution from SoPost towards whatever inspires you Commitment to growing your professional development, with a training budget to support that commitment, including study support Participation in our annual bonus plan and pension scheme SoPost Me Anywhere - work anywhere in the world for two weeks per year Enhanced maternity leave pay Dog-friendly office - bring your best friend to work with you Social events (monthly team lunches, quarterly drinks, and team-building activities) Medical cash plan - a health benefit that helps cover the cost of routine healthcare by reimbursing you for everyday essentials like dental care, optical appointments, and physiotherapy Employee Assistance Programme - 24/7 access to confidential support, counselling services, and expert guidance on wellbeing, finances, and mental health Hiring Process The hiring process may change slightly depending on a number of factors. It is generally a multi-step process as indicated. If you pass one stage, you will proceed to the next. We believe that the successful recruitment for any role at SoPost is as much about giving you the opportunity to find out about us and our company as it is about us finding out about you and your capabilities. We want you to be as excited about joining SoPost as we are about being here! With that philosophy in mind, we will be running the following selection process to ensure that each candidate is given a comprehensive view of what we are all about. Please note that applications are reviewed and interviews are conducted on a rolling basis, so don't wait to apply! Please let a member of the team know if you require any adjustments to the process, or include this in your application form. Stage 1: A 30 minute video call with our Global Head of Customer Success who will test German and English language skills. We'll review your CV, explore your motivations for applying, and discuss what excites you about the role. You'll also have the opportunity to ask any questions you may have about the position, or SoPost. Stage 2:(Part 1) You will be asked to complete a pre-interview task.(Part 2) You will be invited to present your solution to members of our Senior Team. This may be virtual or in person, depending on your location. Please note if we are unable to conduct the panel interview in person, you may be invited to an additional in-person stage before the final interview. Stage 3:A virtual call with our Founder and CEO, Jonny. References & Offer: We will make a formal offer, subject to references. This role is based in London, UK. Employment is conditional on the candidate's right to work in the chosen location. SoPost is not able to offer visa sponsorship for this role. SoPost is committed to the fair treatment of its staff, potential staff or users of its services, regardless of offending background. We are required to carry out a basic criminal check as part of our pre-employment checks . click apply for full job details
Aug 10, 2025
Full time
About SoPost SoPost is one of the UK's fastest growing technology companies and we are thoroughly disrupting the product sampling space. Our technology is used by many of the world's leading brands to run the most powerful sampling campaigns online, with a focus on relevance, data and analytics. We work with more than 200 different brands, including the largest beauty and FMCG groups. In 2020 we ranked in the top 50 of the Sunday Times Tech Track 100, and since then our growth trajectory has been significant. 2022 brought great pride when we were awarded the 'Advanced Good Work Pledge', and in 2023, our Finance Team won Business Finance Team of the Year at the North East Accountancy Awards. In 2024, we were also thrilled to have been named in the Sunday Times Top 100 Places to Work. We believe that it is not just our technology which sets us apart but also our people and we have an ambition to build a team of the most talented individuals in our industry. Curious about what makes SoPost so special? Watch our ' What makes SoPost a great place to work? ' video to hear more from those who know us best. What we're looking for We are looking to hire a German Speaking Customer Success Manager who can work closely with our global brand partners in the EMEA region, as well as supporting our internal teams to help them execute campaigns seamlessly. You will join our friendly, supportive and well established London Customer Success team. Candidates will require excellent interpersonal skills and the ability to quickly build and maintain relationships with brand partners that ensure the smooth running of campaigns, exceptional service, and powerful insights that drive customer retention. Reporting to our EMEA Customer Success Team Lead, the successful candidate will need to be organised, methodical in approach, efficient and a team player. Supporting the other team members with product development, account expansion, creation of collateral, and post campaign analysis will also play key parts in this role. With a focus on building and monitoring live campaigns, you will liaise with brand partners to collate relevant campaign collateral, build out post campaign reports, and work with our warehouse operations team to coordinate stock management. While operational excellence remains a key aspect of the role, it is increasingly consultative, requiring strong problem-solving skills and the ability to guide brands toward success. Candidates who are methodical, detail-oriented, and thrive in a deadline-driven environment will be well-positioned to excel. This is a full time role where the successful candidate will be expected to work on a hybrid basis in our London office (EC4A 4AB for a minimum of 2 days per week. Tasks Key Responsibilities Manage post-sale execution of SoPost campaign offerings through various media channels Lead multiple brand partner project timelines/deadlines, creative asset management, campaign onboarding, technology setup and troubleshooting Liaise with brand partners and media teams to consult on digital sampling and creative best practices Report and monitor live campaign activity, problem solving any challenges that may arise, and collaborating with the consumer journeys and Data team Support the Brand Partnership team in the delivery of post campaign analytics and relationship development Communicate brand partner needs with internal senior team members to ensure product development and overall execution aligns with brand partner goals and objectives Support in the development of internal and external documentation Coordinate and manage sample stock deliveries with the warehouse operations team Work closely with the product team to provide feedback and communicate brand needs, helping to shape a customer-first product Mentor and support junior team members Support the Customer Success Team Lead by proactively identifying opportunities to improve our project management services for brand partners Identify key findings and trends from EMEA campaign data that can be shared with the wider team to expand expertise. Requirements Essential Skills: This role requires a high degree of organisation, the ability to problem solve and tenacity to make sure campaigns stay on track and brand partners meet their objectives. The skills mentioned below are required for this position: Native proficiency in German and English languages is a must Digital campaign activation experience is strongly preferred Organised and process orientated, with excellent time management capabilities Methodical in approach and process driven, with superb attention to detail Beauty or FMCG category experience would be advantageous Experience of improving internal operational efficiencies Strong critical and analytical thinking skills Excellent written and verbal communication skills Strong relationship and interpersonal skills High level of efficiency and accuracy 2-4 years of related work experience required This role requires a high degree of organisation, the ability to problem solve and tenacity to make sure campaigns stay on track and brand partners meet their objectives. The skills mentioned below are required for this position: Native proficiency in German and English languages is a must Digital campaign activation experience is strongly preferred Organised and process orientated, with excellent time management capabilities Methodical in approach and process driven, with superb attention to detail Beauty or FMCG category experience would be advantageous Experience of improving internal operational efficiencies Strong critical and analytical thinking skills Excellent written and verbal communication skills Strong relationship and interpersonal skills High level of efficiency and accuracy 2-4 years of related work experience required Benefits What we will offer you: Competitive salary 25 days of annual leave, plus bank holidays and three additional days over Christmas and New Year when all SoPost offices are closed One 'Life Moment' per year of additional leave, which you can define, it could be your child's first day at school, a house move, or your birthday Quarterly wellness allowance After 5 and 10 years (in your 6th and 11th years), the opportunity to take a four-week sabbatical with a generous contribution from SoPost towards whatever inspires you Commitment to growing your professional development, with a training budget to support that commitment, including study support Participation in our annual bonus plan and pension scheme SoPost Me Anywhere - work anywhere in the world for two weeks per year Enhanced maternity leave pay Dog-friendly office - bring your best friend to work with you Social events (monthly team lunches, quarterly drinks, and team-building activities) Medical cash plan - a health benefit that helps cover the cost of routine healthcare by reimbursing you for everyday essentials like dental care, optical appointments, and physiotherapy Employee Assistance Programme - 24/7 access to confidential support, counselling services, and expert guidance on wellbeing, finances, and mental health Hiring Process The hiring process may change slightly depending on a number of factors. It is generally a multi-step process as indicated. If you pass one stage, you will proceed to the next. We believe that the successful recruitment for any role at SoPost is as much about giving you the opportunity to find out about us and our company as it is about us finding out about you and your capabilities. We want you to be as excited about joining SoPost as we are about being here! With that philosophy in mind, we will be running the following selection process to ensure that each candidate is given a comprehensive view of what we are all about. Please note that applications are reviewed and interviews are conducted on a rolling basis, so don't wait to apply! Please let a member of the team know if you require any adjustments to the process, or include this in your application form. Stage 1: A 30 minute video call with our Global Head of Customer Success who will test German and English language skills. We'll review your CV, explore your motivations for applying, and discuss what excites you about the role. You'll also have the opportunity to ask any questions you may have about the position, or SoPost. Stage 2:(Part 1) You will be asked to complete a pre-interview task.(Part 2) You will be invited to present your solution to members of our Senior Team. This may be virtual or in person, depending on your location. Please note if we are unable to conduct the panel interview in person, you may be invited to an additional in-person stage before the final interview. Stage 3:A virtual call with our Founder and CEO, Jonny. References & Offer: We will make a formal offer, subject to references. This role is based in London, UK. Employment is conditional on the candidate's right to work in the chosen location. SoPost is not able to offer visa sponsorship for this role. SoPost is committed to the fair treatment of its staff, potential staff or users of its services, regardless of offending background. We are required to carry out a basic criminal check as part of our pre-employment checks . click apply for full job details
Senior Vice President, Regulatory Consulting London, United Kingdom London, United Kingdom Share This Senior Vice President, Regulatory Consulting London, United Kingdom Kroll's Regulatory Consulting team helps firms deliver on a wide range of professional service engagements. These include matters relating to financial crime, compliance risk management, regulatory readiness, compliance monitoring and regulatory reporting. At Kroll, your work will help deliver clarity to our clients' most complex governance, risk, and transparency challenges. JOB SUMMARY We are searching for an experienced and proficient individual with sound analytical thinking to fulfill a key role in a senior team of regulatory consultants. The successful candidate will have substantial financial crime experience, having worked previously as a regulator, in industry, or as a consultant. They will also have a detailed knowledge of money laundering regulations and their application to a range of financial services organisations. The ideal candidate will have effective leadership, communication and relationship management skills and be able to offer considered opinions to support the identification of practical solutions. RESPONSIBILITIES AND DUTIES: Support with delivery of an extensive range of assignments including financial crime advisory projects, skilled person reviews, and regulatory due diligence. Support Managing Directors and Directors with business development activities, and identify new business opportunities in order to generate revenue, build relationships, and contribute to the overall success of the team. Build effective client relationships to assist with delivering the team's strategies. Lead projects to assess and/or remediate financial crime operating frameworks by identifying control failings and operational weaknesses. Apply money laundering regulations and guidance to a variety of different organisations offering an array of financial products and services. Provide guidance in the application of a risk based approach to the completeness of Know Your Customer (KYC) client files, screening arrangements and transaction monitoring processes. Draft reports for firms and international regulators. Prepare and deliver training sessions both internally and for clients. Wider business development activities such as preparing pitch documents, proposals, articles and other publications. Provide on the job support to junior colleagues. QUALIFICATIONS AND SKILLS To be passionate, focused, collaborative and entrepreneurial. This role would suit a team player with the ability to use sound initiative and provide prompt practical services to clients. At least 6 years' experience reviewing and building financial crime frameworks with institutions such as banks, asset managers, trust and corporate service providers or fund administrators. Detailed technical knowledge of AML processes and appropriate controls. Experience conducting s.166 / Skilled Persons Reviews. Good understanding of financial crime risks and due diligence requirements as well as experience in the KYC remediation. Ability to identify and source new business opportunities. Exceptional verbal and written communication skills and presentational expertise. About Kroll: Join the global leader in risk and financial advisory solutions-Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients' value? Your journey begins with Kroll. Kroll is committed to equal opportunity and diversity, and recruits people based on merit. In order to be considered for a position, you must formally apply via
Aug 10, 2025
Full time
Senior Vice President, Regulatory Consulting London, United Kingdom London, United Kingdom Share This Senior Vice President, Regulatory Consulting London, United Kingdom Kroll's Regulatory Consulting team helps firms deliver on a wide range of professional service engagements. These include matters relating to financial crime, compliance risk management, regulatory readiness, compliance monitoring and regulatory reporting. At Kroll, your work will help deliver clarity to our clients' most complex governance, risk, and transparency challenges. JOB SUMMARY We are searching for an experienced and proficient individual with sound analytical thinking to fulfill a key role in a senior team of regulatory consultants. The successful candidate will have substantial financial crime experience, having worked previously as a regulator, in industry, or as a consultant. They will also have a detailed knowledge of money laundering regulations and their application to a range of financial services organisations. The ideal candidate will have effective leadership, communication and relationship management skills and be able to offer considered opinions to support the identification of practical solutions. RESPONSIBILITIES AND DUTIES: Support with delivery of an extensive range of assignments including financial crime advisory projects, skilled person reviews, and regulatory due diligence. Support Managing Directors and Directors with business development activities, and identify new business opportunities in order to generate revenue, build relationships, and contribute to the overall success of the team. Build effective client relationships to assist with delivering the team's strategies. Lead projects to assess and/or remediate financial crime operating frameworks by identifying control failings and operational weaknesses. Apply money laundering regulations and guidance to a variety of different organisations offering an array of financial products and services. Provide guidance in the application of a risk based approach to the completeness of Know Your Customer (KYC) client files, screening arrangements and transaction monitoring processes. Draft reports for firms and international regulators. Prepare and deliver training sessions both internally and for clients. Wider business development activities such as preparing pitch documents, proposals, articles and other publications. Provide on the job support to junior colleagues. QUALIFICATIONS AND SKILLS To be passionate, focused, collaborative and entrepreneurial. This role would suit a team player with the ability to use sound initiative and provide prompt practical services to clients. At least 6 years' experience reviewing and building financial crime frameworks with institutions such as banks, asset managers, trust and corporate service providers or fund administrators. Detailed technical knowledge of AML processes and appropriate controls. Experience conducting s.166 / Skilled Persons Reviews. Good understanding of financial crime risks and due diligence requirements as well as experience in the KYC remediation. Ability to identify and source new business opportunities. Exceptional verbal and written communication skills and presentational expertise. About Kroll: Join the global leader in risk and financial advisory solutions-Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients' value? Your journey begins with Kroll. Kroll is committed to equal opportunity and diversity, and recruits people based on merit. In order to be considered for a position, you must formally apply via
Meridian Business Support
Hemel Hempstead, Hertfordshire
We are recruiting for a dynamic, people centric Shift Manager to join a thriving Digital Imaging & Document Processing operation in Hemel Hempstead. You will be a true leader with bags of initiative to drive high performing teams ensuring the seamless conversion of physical documents into digital formats for this global organisation. In this permanent Shift Manager role you will be working Monday to Friday 6am-2pm (Apply online only . Salary on offer is 36,000 per annum plus excellent benefits including 23 days annual leave + bank holidays, private medical care, life assurance, robust pension scheme, free onsite parking, childcare vouchers, bike to work and more As Shift Manager you will be leading a team of up to 100 operatives with the support of 4 Team Leaders, reporting into the Operations Manager. Utilising your leadership skills you will be passionate about driving performance with the use of KPIs, whilst adhering to SLAs. Your natural flair for building relationships at all levels will enable you to increase productivity within your team. Your role will involve: Overseeing daily team operations, including personnel management, performance, and absence management. Lead teams of 100 people (Jan-May) with the support of 4 Team Leaders, to a minimum of 40 in lower volumes in alignment with core values and ethical standards. Ensure timely and accurate completion of customer service requests. Manage daily and weekly reports and logs. Maintain records related to customer documents. Adhere to workflow procedures and processes. Resolve service issues with effective solutions. Communicate goals and strategies to drive business performance. Process financial and employee data accurately. Investigate and resolve data/reporting discrepancies. We are really keen to hear from Shift Managers with the following skills and experience: Proven people management skills in leading production/ warehouse teams up to 100 staff as a Shift Manager or similar. Experience managing teams in a customer service and target-driven environment. Ability to implement new ideas and procedures effectively. Experience managing conduct, attendance, and performance. Capability to motivate and engage a large workforce. Drive performance within a quality and customer-focused setting. Document handling and scanning experience, with mailroom knowledge being advantageous. Experience in conducting quality checks and process evaluations is beneficial. Willingness and ability to complete enhanced government-level security clearance checks. Embrace this chance to lead a dedicated team and drive excellence in document processing as Shift Manager. Apply today to embark on a fulfilling career journey. Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
Aug 10, 2025
Full time
We are recruiting for a dynamic, people centric Shift Manager to join a thriving Digital Imaging & Document Processing operation in Hemel Hempstead. You will be a true leader with bags of initiative to drive high performing teams ensuring the seamless conversion of physical documents into digital formats for this global organisation. In this permanent Shift Manager role you will be working Monday to Friday 6am-2pm (Apply online only . Salary on offer is 36,000 per annum plus excellent benefits including 23 days annual leave + bank holidays, private medical care, life assurance, robust pension scheme, free onsite parking, childcare vouchers, bike to work and more As Shift Manager you will be leading a team of up to 100 operatives with the support of 4 Team Leaders, reporting into the Operations Manager. Utilising your leadership skills you will be passionate about driving performance with the use of KPIs, whilst adhering to SLAs. Your natural flair for building relationships at all levels will enable you to increase productivity within your team. Your role will involve: Overseeing daily team operations, including personnel management, performance, and absence management. Lead teams of 100 people (Jan-May) with the support of 4 Team Leaders, to a minimum of 40 in lower volumes in alignment with core values and ethical standards. Ensure timely and accurate completion of customer service requests. Manage daily and weekly reports and logs. Maintain records related to customer documents. Adhere to workflow procedures and processes. Resolve service issues with effective solutions. Communicate goals and strategies to drive business performance. Process financial and employee data accurately. Investigate and resolve data/reporting discrepancies. We are really keen to hear from Shift Managers with the following skills and experience: Proven people management skills in leading production/ warehouse teams up to 100 staff as a Shift Manager or similar. Experience managing teams in a customer service and target-driven environment. Ability to implement new ideas and procedures effectively. Experience managing conduct, attendance, and performance. Capability to motivate and engage a large workforce. Drive performance within a quality and customer-focused setting. Document handling and scanning experience, with mailroom knowledge being advantageous. Experience in conducting quality checks and process evaluations is beneficial. Willingness and ability to complete enhanced government-level security clearance checks. Embrace this chance to lead a dedicated team and drive excellence in document processing as Shift Manager. Apply today to embark on a fulfilling career journey. Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
Manager, Customer Success page is loaded Manager, Customer Success Apply locations Great Britain - London time type Full time posted on Posted 2 Days Ago job requisition id R5758 Are you a motivated, customer-focused leader ready to take your career - and a high-performing team - to the next level? At Mimecast, we're on a mission to deliver best-in-class customer experiences while helping organisations around the world maximize value from our cybersecurity and human risk management solutions. We're looking for an experienced Manager, Customer Success to inspire and develop a talented team of Customer Success Managers (CSMs). The successful candidate will report directly to the VP of Customer Success for EMEA. In this pivotal role, you'll act as both a coach and mentor to your team and a trusted advisor to our customers - driving adoption, reducing churn, and delivering measurable outcomes that lead to long-term success. If you thrive in a fast-paced SaaS environment, love building high-performing teams, and want to help shape the future of Customer Success at a market-leading cybersecurity company, we'd love to hear from you. What You'll Be Doing Lead & Inspire: Hire, coach, and develop a team of talented Customer Success Managers to consistently deliver an exceptional customer experience. Customer First Mindset: Ensure your team drives product adoption, value realization, and measurable customer outcomes. Strategic Execution: Define and execute strategies, objectives, and KPIs that fuel customer retention, growth, and satisfaction. Proactive Risk Management: Identify and manage key risks, ensuring early mitigation to protect and grow ARR. Cross-Functional Collaboration: Work closely with Sales, Professional Services, and Support to ensure customers achieve the best possible experience. Global Impact: Partner with Customer Success leaders across EMEA, North America, South Africa, and Australia to refine processes, playbooks, and best practices. What You'll Bring 7-8 years' experience in Customer Success or Account Management within a SaaS or technology environment 2-3 years of people management experience in a SaaS company Proven track record in driving customer satisfaction, retention, and revenue growth Strong cross-functional collaboration skills, with the ability to engage with technical teams, C-level executives, legal, and compliance stakeholders Strategic mindset, able to partner with business leaders to influence NRR and D&C outcomes Cybersecurity SaaS or SaaS company experience preferred Familiarity with Salesforce, Gainsight, or other Customer Success tools Why Join Mimecast? Be part of a globally diverse Customer Success organization of 100+ professionals spanning North America, EMEA, South Africa, and Australia. Work for a company consistently recognized as a leader in cybersecurity and human risk management. Help shape how we take a good Customer Success function and make it great - through innovation, collaboration, and a customer-first mindset. Our Hybrid Model: We provide you with the flexibility to live balanced, healthy lives through our hybrid working model that champions both collaborative teamwork and individual flexibility. Ready to Make an Impact? If you're passionate about driving customer success at scale and developing high-performing teams that deliver exceptional value, apply now and be part of our journey to redefine Customer Excellence at Mimecast! The base salary range for this position is £56,000- £84,000 + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for incentive plans and other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered. DEI Statement Cybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they're a cybercriminal, of course. We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law. Similar Jobs (1) Customer Success Manager locations Great Britain - London time type Full time posted on Posted 2 Days Ago We save companies the embarrassment of awkward data slip ups by disrupting cybercriminal activity. We think fast, go big and always demand more. We work hard, deliver - and repeat. We grow with meaningful determination. And put success well within our reach. We empower each other, live by our values, and always deliver on our purpose. We push each other to be better and expect to be pushed back. This is a community of respect. Where everyone is counted.
Aug 09, 2025
Full time
Manager, Customer Success page is loaded Manager, Customer Success Apply locations Great Britain - London time type Full time posted on Posted 2 Days Ago job requisition id R5758 Are you a motivated, customer-focused leader ready to take your career - and a high-performing team - to the next level? At Mimecast, we're on a mission to deliver best-in-class customer experiences while helping organisations around the world maximize value from our cybersecurity and human risk management solutions. We're looking for an experienced Manager, Customer Success to inspire and develop a talented team of Customer Success Managers (CSMs). The successful candidate will report directly to the VP of Customer Success for EMEA. In this pivotal role, you'll act as both a coach and mentor to your team and a trusted advisor to our customers - driving adoption, reducing churn, and delivering measurable outcomes that lead to long-term success. If you thrive in a fast-paced SaaS environment, love building high-performing teams, and want to help shape the future of Customer Success at a market-leading cybersecurity company, we'd love to hear from you. What You'll Be Doing Lead & Inspire: Hire, coach, and develop a team of talented Customer Success Managers to consistently deliver an exceptional customer experience. Customer First Mindset: Ensure your team drives product adoption, value realization, and measurable customer outcomes. Strategic Execution: Define and execute strategies, objectives, and KPIs that fuel customer retention, growth, and satisfaction. Proactive Risk Management: Identify and manage key risks, ensuring early mitigation to protect and grow ARR. Cross-Functional Collaboration: Work closely with Sales, Professional Services, and Support to ensure customers achieve the best possible experience. Global Impact: Partner with Customer Success leaders across EMEA, North America, South Africa, and Australia to refine processes, playbooks, and best practices. What You'll Bring 7-8 years' experience in Customer Success or Account Management within a SaaS or technology environment 2-3 years of people management experience in a SaaS company Proven track record in driving customer satisfaction, retention, and revenue growth Strong cross-functional collaboration skills, with the ability to engage with technical teams, C-level executives, legal, and compliance stakeholders Strategic mindset, able to partner with business leaders to influence NRR and D&C outcomes Cybersecurity SaaS or SaaS company experience preferred Familiarity with Salesforce, Gainsight, or other Customer Success tools Why Join Mimecast? Be part of a globally diverse Customer Success organization of 100+ professionals spanning North America, EMEA, South Africa, and Australia. Work for a company consistently recognized as a leader in cybersecurity and human risk management. Help shape how we take a good Customer Success function and make it great - through innovation, collaboration, and a customer-first mindset. Our Hybrid Model: We provide you with the flexibility to live balanced, healthy lives through our hybrid working model that champions both collaborative teamwork and individual flexibility. Ready to Make an Impact? If you're passionate about driving customer success at scale and developing high-performing teams that deliver exceptional value, apply now and be part of our journey to redefine Customer Excellence at Mimecast! The base salary range for this position is £56,000- £84,000 + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for incentive plans and other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered. DEI Statement Cybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they're a cybercriminal, of course. We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law. Similar Jobs (1) Customer Success Manager locations Great Britain - London time type Full time posted on Posted 2 Days Ago We save companies the embarrassment of awkward data slip ups by disrupting cybercriminal activity. We think fast, go big and always demand more. We work hard, deliver - and repeat. We grow with meaningful determination. And put success well within our reach. We empower each other, live by our values, and always deliver on our purpose. We push each other to be better and expect to be pushed back. This is a community of respect. Where everyone is counted.
We're Beauty Pie. We're the world's first luxury beauty and wellness buyers' club. And we're disrupting the beauty industry, one face cream at a time. Before we arrived on the scene, if you wanted really great beauty products, you had to shop at traditional beauty retail - and overpay for all the crazy markups. Now, our members have access to shop from the best-quality beauty and wellness products (from the leading labs in France, Switzerland, Italy, Germany, Japan, Korea, etc) and get a bigger piece of the Beauty Pie. So, what will you be doing? This role is ideal for someone with experience leading technical projects or mentoring others but you don't need to have 'Senior' in your title to apply, it's more about the roles and responsibilities you've held. You will be joining our Engineering team as we scale up to deliver on important business outcomes: Building stronger, direct relationships with our members: Enabling push notifications to inform members of offers, products, and upcoming releases Providing a tailored shopping experience: Building the foundational capability for hyper-personalised experiences; product recommendations, frequently bought together, and next best offer Omni-channel marketing: Accelerating the migration of CRM platforms which provides enhanced efficiency in delivering targeted communication to help drive CTR The role: We are looking for a thoughtful engineer who loves creating smart, user-friendly tech. You care about code quality and collaboration and enjoy solving real-world business problems. You've worked in fast-paced teams and shipped quality code regularly in user-centric applications, with exposure to a range of technologies, including some that feature in our stack: AWS, Node.js, Typescript. A typical day-to-day: Contribute to building solutions to complex technical problems Delivery of high quality, well tested, maintainable code Offer counsel and support to other engineers during PR review Work with the product owner to shape future work, plan releases, and measure success in the features you help to deliver Work closely with your engineering manager and product owner to chart progress and help inform the predictability of the team's delivery We believe it's all about mindset, great skills, the right attitude and a fantastic work ethic. If you're aligned to our values, excited about the opportunity, and you're really good at what you do (even if you don't tick all the boxes) apply anyway! Demonstrable experience building scalable, robust, well-tested, performant, cloud-native solutions to business problems An excellent understanding of Node.js/Typescript Experience using other parts of our tech stack (Terraform, AWS, GraphQL, React) Experience of test automation and continuous delivery Strong communication and collaboration skills A keen eye for commercial impact & customer value in the work we deliver What makes someone 'Beauty Pie'? Our culture is our DNA. It defines who we are, how we operate and how we hire. And it all springs from our values, which are very important to us: Bring Your 'A' Game : We bring a growth mindset as we disrupt the beauty industry. Showing up at our best, and never settling for average. Be Intelligently Rebellious : We challenge industry and business norms with purpose, not ego. Bold thinking, creative problem-solving and smart risk-taking are how we transform beauty. Bias for Action: Speed matters. We act with urgency, make smart choices, and learn through doing - because momentum drives progress Be Customer Obsessed : Our decisions start and end with the customer in mind. We earn trust by delivering amazing quality and incredible value with an experience that consistently exceeds expectations. It's All For One (& One For All) : Team BP are better together. Trust, integrity, and collaboration are how we build a culture where everyone grows, contributes, and thrives-individually and collectively. We're committed to diversity & inclusion As a business that's based on fairness and self-worth, our commitment to inclusivity runs through the heart of everything we do. We believe that innovation and creativity come from having a diverse workforce, and are committed to building teams with unique identities, from different backgrounds and with individual perspectives. We've got a long way to go, but here's how we're doing as of June 2025: Employees who identify as female: 69% Employees from minority ethnic backgrounds: 25% Employees who identify as living with a disability: 2% Employees who identify as female in our Product Engineering teams: 24% Employees who identify as LGBTQIA+: 5% A bit about our ways of working We thrive on a high-performance culture where action drives results. At Beauty Pie, we trust our teams to take ownership, move fast, and get the job done. We operate on a hybrid model, with a minimum of three days in the office each week- with some roles requiring more which will be outlined in the job spec. This structure fosters collaboration, maintains momentum, and strengthens our team environment while allowing some flexibility based on job responsibilities and business needs. In-person connection is essential to how we work, and we expect teams to be present and engaged. We encourage open discussions during the interview process to align expectations for the role you are applying for. Your piece of the Beauty Pie: Life & Balance Free Membership to Beauty Pie +discount off our products 25 days holiday & your birthday off /22 vacation days for the US team Flexible bank holidays Equal leave for all new parents regardless of gender or personal circumstances Private Medical Insurance £2,500 / $2,500 to spend on your fertility journey after 2 years service 10 therapy sessions through AXA PPP So, what are you waiting for? Apply now for a chance to be part of an inspirational, international and talented team. Beauty Pie is an equal opportunity employer. The company will not unlawfully discriminate on grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, pregnancy or trade union membership. Please let us know, if you require reasonable adjustments at any point during the application and/or recruitment process. Create a Job Alert Interested in building your career at Beauty Pie? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf What are your salary/day rate expectations? What is your current notice period? Are able to commute to the London Oxford Street office 3 days a week? Select Do you require Visa sponsorship to work in the UK? Your privacy is really important to us Select When you apply for a role at Beauty Pie we will collect information about you in accordance with our privacy policy Do you understand this is a contract opportunity? Select
Aug 09, 2025
Full time
We're Beauty Pie. We're the world's first luxury beauty and wellness buyers' club. And we're disrupting the beauty industry, one face cream at a time. Before we arrived on the scene, if you wanted really great beauty products, you had to shop at traditional beauty retail - and overpay for all the crazy markups. Now, our members have access to shop from the best-quality beauty and wellness products (from the leading labs in France, Switzerland, Italy, Germany, Japan, Korea, etc) and get a bigger piece of the Beauty Pie. So, what will you be doing? This role is ideal for someone with experience leading technical projects or mentoring others but you don't need to have 'Senior' in your title to apply, it's more about the roles and responsibilities you've held. You will be joining our Engineering team as we scale up to deliver on important business outcomes: Building stronger, direct relationships with our members: Enabling push notifications to inform members of offers, products, and upcoming releases Providing a tailored shopping experience: Building the foundational capability for hyper-personalised experiences; product recommendations, frequently bought together, and next best offer Omni-channel marketing: Accelerating the migration of CRM platforms which provides enhanced efficiency in delivering targeted communication to help drive CTR The role: We are looking for a thoughtful engineer who loves creating smart, user-friendly tech. You care about code quality and collaboration and enjoy solving real-world business problems. You've worked in fast-paced teams and shipped quality code regularly in user-centric applications, with exposure to a range of technologies, including some that feature in our stack: AWS, Node.js, Typescript. A typical day-to-day: Contribute to building solutions to complex technical problems Delivery of high quality, well tested, maintainable code Offer counsel and support to other engineers during PR review Work with the product owner to shape future work, plan releases, and measure success in the features you help to deliver Work closely with your engineering manager and product owner to chart progress and help inform the predictability of the team's delivery We believe it's all about mindset, great skills, the right attitude and a fantastic work ethic. If you're aligned to our values, excited about the opportunity, and you're really good at what you do (even if you don't tick all the boxes) apply anyway! Demonstrable experience building scalable, robust, well-tested, performant, cloud-native solutions to business problems An excellent understanding of Node.js/Typescript Experience using other parts of our tech stack (Terraform, AWS, GraphQL, React) Experience of test automation and continuous delivery Strong communication and collaboration skills A keen eye for commercial impact & customer value in the work we deliver What makes someone 'Beauty Pie'? Our culture is our DNA. It defines who we are, how we operate and how we hire. And it all springs from our values, which are very important to us: Bring Your 'A' Game : We bring a growth mindset as we disrupt the beauty industry. Showing up at our best, and never settling for average. Be Intelligently Rebellious : We challenge industry and business norms with purpose, not ego. Bold thinking, creative problem-solving and smart risk-taking are how we transform beauty. Bias for Action: Speed matters. We act with urgency, make smart choices, and learn through doing - because momentum drives progress Be Customer Obsessed : Our decisions start and end with the customer in mind. We earn trust by delivering amazing quality and incredible value with an experience that consistently exceeds expectations. It's All For One (& One For All) : Team BP are better together. Trust, integrity, and collaboration are how we build a culture where everyone grows, contributes, and thrives-individually and collectively. We're committed to diversity & inclusion As a business that's based on fairness and self-worth, our commitment to inclusivity runs through the heart of everything we do. We believe that innovation and creativity come from having a diverse workforce, and are committed to building teams with unique identities, from different backgrounds and with individual perspectives. We've got a long way to go, but here's how we're doing as of June 2025: Employees who identify as female: 69% Employees from minority ethnic backgrounds: 25% Employees who identify as living with a disability: 2% Employees who identify as female in our Product Engineering teams: 24% Employees who identify as LGBTQIA+: 5% A bit about our ways of working We thrive on a high-performance culture where action drives results. At Beauty Pie, we trust our teams to take ownership, move fast, and get the job done. We operate on a hybrid model, with a minimum of three days in the office each week- with some roles requiring more which will be outlined in the job spec. This structure fosters collaboration, maintains momentum, and strengthens our team environment while allowing some flexibility based on job responsibilities and business needs. In-person connection is essential to how we work, and we expect teams to be present and engaged. We encourage open discussions during the interview process to align expectations for the role you are applying for. Your piece of the Beauty Pie: Life & Balance Free Membership to Beauty Pie +discount off our products 25 days holiday & your birthday off /22 vacation days for the US team Flexible bank holidays Equal leave for all new parents regardless of gender or personal circumstances Private Medical Insurance £2,500 / $2,500 to spend on your fertility journey after 2 years service 10 therapy sessions through AXA PPP So, what are you waiting for? Apply now for a chance to be part of an inspirational, international and talented team. Beauty Pie is an equal opportunity employer. The company will not unlawfully discriminate on grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, pregnancy or trade union membership. Please let us know, if you require reasonable adjustments at any point during the application and/or recruitment process. Create a Job Alert Interested in building your career at Beauty Pie? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf What are your salary/day rate expectations? What is your current notice period? Are able to commute to the London Oxford Street office 3 days a week? Select Do you require Visa sponsorship to work in the UK? Your privacy is really important to us Select When you apply for a role at Beauty Pie we will collect information about you in accordance with our privacy policy Do you understand this is a contract opportunity? Select
