Contract Type: Fixed Term (FTA) Contract start date: Provisionally 27 October 2025 Contract end date: 31 December 2027 Join a friendly team who are passionate about engaging under-represented communities with the wonder of Kew's science, horticulture and collections. This role will focus on coordination of Community Open Week and the Community Access Scheme at Kew Gardens. Community Open Week is an annual festival for people who face barriers to engaging with the Gardens and the Community Access Scheme offers membership for community groups to make self-guided visits. You will have the opportunity to work with staff and partners from a range of disciplines to deliver an exciting, accessible and creative programme of Community Open Week activities. You will also be able to grow the Community Access Scheme offer, by developing communications, marketing, learning resources and group leader training. This is a rewarding position for a flexible and collaborative individual who enjoys the dynamic nature of events but who is also a strategic thinker, with excellent organisational skills and attention to detail. The ideal candidate will have significant experience of community engagement and experience of coordinating outdoor events. You will need to be available from 4 th to 22 nd May 2026 for the next Community Open Week, including some weekend working. The role is subject to an enhanced Disclosure and Barring Service (DBS) check. The position will be on a minimum 2-year, fixed term contract initially, but we anticipate that it will be an ongoing role, subject to confirmation of funding. We are committed to equality of opportunity and welcome applications from all sections of the community. We are keen to recruit an individual with lived experience that represents our audiences. We will endeavour to make workplace adjustments to the interview process and working environment to ensure that this is an accessible opportunity. First round/ second round interviews will take place on 23 September and 2 October. This role is based at Kew with the option of regular home working, subject to operational requirements. The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth. We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history. Join us on our journey as protectors of the world's plants and fungi. The salary will be £32,900 per annum Band C . It is anticipated that interviews for this role will be held in early January. Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well access to our own beautiful gardens at Kew and Wakehurst. If you are interested in this position, please submit your application through the online portal, by clicking "Apply". We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interviewing disabled applicants who meet the essential criteria for the post. No agencies please.
Aug 09, 2025
Full time
Contract Type: Fixed Term (FTA) Contract start date: Provisionally 27 October 2025 Contract end date: 31 December 2027 Join a friendly team who are passionate about engaging under-represented communities with the wonder of Kew's science, horticulture and collections. This role will focus on coordination of Community Open Week and the Community Access Scheme at Kew Gardens. Community Open Week is an annual festival for people who face barriers to engaging with the Gardens and the Community Access Scheme offers membership for community groups to make self-guided visits. You will have the opportunity to work with staff and partners from a range of disciplines to deliver an exciting, accessible and creative programme of Community Open Week activities. You will also be able to grow the Community Access Scheme offer, by developing communications, marketing, learning resources and group leader training. This is a rewarding position for a flexible and collaborative individual who enjoys the dynamic nature of events but who is also a strategic thinker, with excellent organisational skills and attention to detail. The ideal candidate will have significant experience of community engagement and experience of coordinating outdoor events. You will need to be available from 4 th to 22 nd May 2026 for the next Community Open Week, including some weekend working. The role is subject to an enhanced Disclosure and Barring Service (DBS) check. The position will be on a minimum 2-year, fixed term contract initially, but we anticipate that it will be an ongoing role, subject to confirmation of funding. We are committed to equality of opportunity and welcome applications from all sections of the community. We are keen to recruit an individual with lived experience that represents our audiences. We will endeavour to make workplace adjustments to the interview process and working environment to ensure that this is an accessible opportunity. First round/ second round interviews will take place on 23 September and 2 October. This role is based at Kew with the option of regular home working, subject to operational requirements. The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth. We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history. Join us on our journey as protectors of the world's plants and fungi. The salary will be £32,900 per annum Band C . It is anticipated that interviews for this role will be held in early January. Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well access to our own beautiful gardens at Kew and Wakehurst. If you are interested in this position, please submit your application through the online portal, by clicking "Apply". We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interviewing disabled applicants who meet the essential criteria for the post. No agencies please.
Job Title: GCSE Coordinator (Maths) Location: Birmingham Salary: £44,128 - £55,755 per annum - AC3 Job type: Permanent, full time The University is unlike any other. Standing proud in the heart of the city of Birmingham, they have been delivering career-focused education and training for decades. With around 8000 students across FE and HE level provision, the University is highly respected by employers and industry in meeting the region's skills needs. The University's mission is to promote and provide the opportunity for participation in the learning process by those with the ambition and commitment to succeed and to maintain a learning community that meets the diverse needs of our students, the economy and society at large. The Role: Are you a passionate and experienced Maths educator with leadership skills and a commitment to curriculum development? We are looking for an inspiring GCSE Maths Coordinator to lead and deliver high-quality maths teaching across our Further Education provision. Joining a supportive team, you will play a key role in shaping and enhancing the GCSE Maths curriculum, ensuring outstanding outcomes for learners from diverse backgrounds. You'll also support the coordination and continuous improvement of maths delivery across a range of programmes, working collaboratively with subject specialists and academic departments. In this role, you will: Coordinate the planning, delivery, and assessment of GCSE Maths across the college Deliver engaging and effective lessons to learners on a variety of educational and vocational pathways Lead on curriculum development, quality assurance, and innovation in maths provision Support and mentor a team of maths tutors, promoting best practice and a culture of excellence Monitor student progress and implement strategies to raise attainment, engagement, and retention Liaise with curriculum leaders, support staff, and external bodies to ensure provision meets internal and external expectations If you're committed to delivering excellence in maths education, we'd love to hear from you. Benefits: Generous allocation of annual leave 38 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Teachers' Pension Scheme Employer Contributions - 28.6% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 27th July 2025. Interview Date - TBC. The University is an equal opportunities employer. Please click APPLY to be redirected to our website to complete an application form. Candidates with the relevant experience or job titles of: GCSE Maths Teacher, Maths Lead, Head of Maths, Teacher, Maths Teacher, Teacher of Maths, will also be considered for this role.
Aug 08, 2025
Full time
Job Title: GCSE Coordinator (Maths) Location: Birmingham Salary: £44,128 - £55,755 per annum - AC3 Job type: Permanent, full time The University is unlike any other. Standing proud in the heart of the city of Birmingham, they have been delivering career-focused education and training for decades. With around 8000 students across FE and HE level provision, the University is highly respected by employers and industry in meeting the region's skills needs. The University's mission is to promote and provide the opportunity for participation in the learning process by those with the ambition and commitment to succeed and to maintain a learning community that meets the diverse needs of our students, the economy and society at large. The Role: Are you a passionate and experienced Maths educator with leadership skills and a commitment to curriculum development? We are looking for an inspiring GCSE Maths Coordinator to lead and deliver high-quality maths teaching across our Further Education provision. Joining a supportive team, you will play a key role in shaping and enhancing the GCSE Maths curriculum, ensuring outstanding outcomes for learners from diverse backgrounds. You'll also support the coordination and continuous improvement of maths delivery across a range of programmes, working collaboratively with subject specialists and academic departments. In this role, you will: Coordinate the planning, delivery, and assessment of GCSE Maths across the college Deliver engaging and effective lessons to learners on a variety of educational and vocational pathways Lead on curriculum development, quality assurance, and innovation in maths provision Support and mentor a team of maths tutors, promoting best practice and a culture of excellence Monitor student progress and implement strategies to raise attainment, engagement, and retention Liaise with curriculum leaders, support staff, and external bodies to ensure provision meets internal and external expectations If you're committed to delivering excellence in maths education, we'd love to hear from you. Benefits: Generous allocation of annual leave 38 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Teachers' Pension Scheme Employer Contributions - 28.6% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 27th July 2025. Interview Date - TBC. The University is an equal opportunities employer. Please click APPLY to be redirected to our website to complete an application form. Candidates with the relevant experience or job titles of: GCSE Maths Teacher, Maths Lead, Head of Maths, Teacher, Maths Teacher, Teacher of Maths, will also be considered for this role.
Job Description Posted Thursday 17 July 2025 at 05:00 Expires Monday 1 September 2025 at 04:59 Built on the exceptional foundations of six leading event and community brands, Techoraco has been connecting leaders in fibre, towers, data centres and markets for over 25 years. With this heritage at our core, we are dedicated to using our strength, expertise, scale and standing to drive forward the most efficient and the most effective marketplaces across digital infrastructure and technology. ABOUT THE COMPANY Techoraco, a long-standing and trusted provider of large-scale, international networking events, memberships and news, that cover the complete digital infrastructure ecosystem from fibre, data centres, wireless access, subsea and satellite. For over two decades, our events have connected the leaders from more than 150 countries at our series of powerhouse events including: ITW, Metro Connect USA, Capacity Middle East, Datacloud Global Congress and Capacity Europe. The techoraco operations team is responsible for the operational delivery of over 20 annual telecoms and technology events and exhibitions, across North America, South America, Europe, Africa and Asia. Our events range from intimate leadership gatherings of 300 attendees to our flagship events of 5000+ attendees. JOB PURPOSE The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing large scale events and will have complete operational management, including full budgetary control whilst maximising profitability. PRINCIPAL ACCOUNTABILITIES Team Related Demonstrates strong leadership presence with the ability to inspire and motivate Develop a high-performance culture by championing best practices and professional development Acts as a trusted adviser and role model, leading by example with confidence and integrity Building a 'one team' ethos for all levels of the operational functions so that there is an expansion of career development, succession planning and opportunities across the teams as well as sharing of skills and best practice Manage and develop direct reports using KPIs to track performance Recruiting and training new members of the team Event Related Responsible for event delivery - with end-to-end accountability for operational management of all events including customer journeys and improving onsite experience Developing and monitoring clear project operational milestones Maximising the profitability, sustainability, and quality of each event through effective project and cost management, costs to deliver target profit margins Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology and innovations Managing end-to-end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk and sustainability assessment Working with sales team to create packages that are innovative and profitable, identifying fixed vs variable costs and securing appropriate margins and delivery on ROI Monthly reporting of costs vs revenues and detailed budgets and explanation of monthly variances with the Event Operations Director Adding value to the bottom line and the customer experience through innovative operations solutions and by establishing new profitable, distinct features at events. Highlighting clear financial and operational milestones with teams and cross departments KEY INTERFACES Venues and venue sourcing team Suppliers Event team - sales, production, marketing, customer services, editorial Own team - operations Management team Business specialists - legal, risk, data protection, security, compliance KNOWLEDGE, EXPERIENCE AND SKILLS ESSENTIAL An established track record of delivering international, large scale and complex events and awards in the B2B or B2C space managing both large scale exhibitions (150+ stands) and multi stream conferences globally Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) White glove experience for clients and customers implementation Extensive experience in team management/ line management experience for 3+ team members, able to demonstrate coaching and people development Solid examples of building and refining a high-quality event delivery experience for all customer groups Solid project management/oversight, collaborative nature combining strategic thinking, and attention to detail Tangible examples of experience in implementing innovation and creativity for large scale international events over 5000+ people, 150+ stands, 120+, meeting rooms Led and implemented ESG and DEI initiatives for events Experience in venue and supplier contracting and negotiation upwards of £2.5m Proven experience in managing compliance and roll out risk policies and documentation affecting international events and large-scale exhibitions without damaging the customer experience Proactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively Self-motivator and team motivator Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made Experience of developing and delivering new ideas, even in the face of long-established status quo No obstacles to international travel Right to work in the UK without need for visa sponsorship DESIRABLE Project managing events/projects and teams in other departments Experience of using and working with Salesforce, CVENT, NetSuite, ASP First Aid qualified/IOSH Managing Safety Certificate BEHAVIOURIAL COMPETENCIES Work well under pressure and to deadlines A willingness to travel and work late/overnight shifts on occasion Self-confident and clear decision making Agile and adaptable Conflict competent and opinionated Manages change and is open to change Solutions orientated BENEFITS Our new normal way of working is a two-and-a-half-day weekend (when events permit) and the ability to work flexibly mixing office and home-based working. Currently, staff are required to be in the office a minimum of one day a week, usually on a pre-agreed day (when broader team are in). You will receive a competitive salary as well as other benefits, including paid holidays, discretionary gifted days Access to LinkedIn learning for training and upskilling We are also an equal opportunities employer, welcoming applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age We offer a competitive compensation package which empowers our employees to thrive both professionally and personally. Our benefits package includes medical, dental and vision coverage, employer matching retirement plan, flexible work arrangements, vacation time & paid holidays, tuition reimbursement & learning resources. Techoraco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Aug 08, 2025
Full time
Job Description Posted Thursday 17 July 2025 at 05:00 Expires Monday 1 September 2025 at 04:59 Built on the exceptional foundations of six leading event and community brands, Techoraco has been connecting leaders in fibre, towers, data centres and markets for over 25 years. With this heritage at our core, we are dedicated to using our strength, expertise, scale and standing to drive forward the most efficient and the most effective marketplaces across digital infrastructure and technology. ABOUT THE COMPANY Techoraco, a long-standing and trusted provider of large-scale, international networking events, memberships and news, that cover the complete digital infrastructure ecosystem from fibre, data centres, wireless access, subsea and satellite. For over two decades, our events have connected the leaders from more than 150 countries at our series of powerhouse events including: ITW, Metro Connect USA, Capacity Middle East, Datacloud Global Congress and Capacity Europe. The techoraco operations team is responsible for the operational delivery of over 20 annual telecoms and technology events and exhibitions, across North America, South America, Europe, Africa and Asia. Our events range from intimate leadership gatherings of 300 attendees to our flagship events of 5000+ attendees. JOB PURPOSE The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing large scale events and will have complete operational management, including full budgetary control whilst maximising profitability. PRINCIPAL ACCOUNTABILITIES Team Related Demonstrates strong leadership presence with the ability to inspire and motivate Develop a high-performance culture by championing best practices and professional development Acts as a trusted adviser and role model, leading by example with confidence and integrity Building a 'one team' ethos for all levels of the operational functions so that there is an expansion of career development, succession planning and opportunities across the teams as well as sharing of skills and best practice Manage and develop direct reports using KPIs to track performance Recruiting and training new members of the team Event Related Responsible for event delivery - with end-to-end accountability for operational management of all events including customer journeys and improving onsite experience Developing and monitoring clear project operational milestones Maximising the profitability, sustainability, and quality of each event through effective project and cost management, costs to deliver target profit margins Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology and innovations Managing end-to-end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk and sustainability assessment Working with sales team to create packages that are innovative and profitable, identifying fixed vs variable costs and securing appropriate margins and delivery on ROI Monthly reporting of costs vs revenues and detailed budgets and explanation of monthly variances with the Event Operations Director Adding value to the bottom line and the customer experience through innovative operations solutions and by establishing new profitable, distinct features at events. Highlighting clear financial and operational milestones with teams and cross departments KEY INTERFACES Venues and venue sourcing team Suppliers Event team - sales, production, marketing, customer services, editorial Own team - operations Management team Business specialists - legal, risk, data protection, security, compliance KNOWLEDGE, EXPERIENCE AND SKILLS ESSENTIAL An established track record of delivering international, large scale and complex events and awards in the B2B or B2C space managing both large scale exhibitions (150+ stands) and multi stream conferences globally Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) White glove experience for clients and customers implementation Extensive experience in team management/ line management experience for 3+ team members, able to demonstrate coaching and people development Solid examples of building and refining a high-quality event delivery experience for all customer groups Solid project management/oversight, collaborative nature combining strategic thinking, and attention to detail Tangible examples of experience in implementing innovation and creativity for large scale international events over 5000+ people, 150+ stands, 120+, meeting rooms Led and implemented ESG and DEI initiatives for events Experience in venue and supplier contracting and negotiation upwards of £2.5m Proven experience in managing compliance and roll out risk policies and documentation affecting international events and large-scale exhibitions without damaging the customer experience Proactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively Self-motivator and team motivator Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made Experience of developing and delivering new ideas, even in the face of long-established status quo No obstacles to international travel Right to work in the UK without need for visa sponsorship DESIRABLE Project managing events/projects and teams in other departments Experience of using and working with Salesforce, CVENT, NetSuite, ASP First Aid qualified/IOSH Managing Safety Certificate BEHAVIOURIAL COMPETENCIES Work well under pressure and to deadlines A willingness to travel and work late/overnight shifts on occasion Self-confident and clear decision making Agile and adaptable Conflict competent and opinionated Manages change and is open to change Solutions orientated BENEFITS Our new normal way of working is a two-and-a-half-day weekend (when events permit) and the ability to work flexibly mixing office and home-based working. Currently, staff are required to be in the office a minimum of one day a week, usually on a pre-agreed day (when broader team are in). You will receive a competitive salary as well as other benefits, including paid holidays, discretionary gifted days Access to LinkedIn learning for training and upskilling We are also an equal opportunities employer, welcoming applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age We offer a competitive compensation package which empowers our employees to thrive both professionally and personally. Our benefits package includes medical, dental and vision coverage, employer matching retirement plan, flexible work arrangements, vacation time & paid holidays, tuition reimbursement & learning resources. Techoraco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
17 July 2025 Built on the exceptional foundations of six leading event and community brands, Techoraco has been connecting leaders in fibre, towers, data centres and markets for over 25 years. With this heritage at our core, we are dedicated to using our strength, expertise, scale and standing to drive forward the most efficient and the most effective marketplaces across digital infrastructure and technology. ABOUT THE COMPANY Techoraco, a long-standing and trusted provider of large-scale, international networking events, memberships and news, that cover the complete digital infrastructure ecosystem from fibre, data centres, wireless access, subsea and satellite. For over two decades, our events have connected the leaders from more than 150 countries at our series of powerhouse events including: ITW, Metro Connect USA, Capacity Middle East, Datacloud Global Congress and Capacity Europe. The techoraco operations team is responsible for the operational delivery of over 20 annual telecoms and technology events and exhibitions, across North America, South America, Europe, Africa and Asia. Our events range from intimate leadership gatherings of 300 attendees to our flagship events of 5000+ attendees. JOB PURPOSE The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing large scale events and will have complete operational management, including full budgetary control whilst maximising profitability. PRINCIPAL ACCOUNTABILITIES Team Related Demonstrates strong leadership presence with the ability to inspire and motivate Develop a high-performance culture by championing best practices and professional development Acts as a trusted adviser and role model, leading by example with confidence and integrity Building a 'one team' ethos for all levels of the operational functions so that there is an expansion of career development, succession planning and opportunities across the teams as well as sharing of skills and best practice Manage and develop direct reports using KPIs to track performance Recruiting and training new members of the team Event Related Responsible for event delivery - with end-to-end accountability for operational management of all events including customer journeys and improving onsite experience Developing and monitoring clear project operational milestones Maximising the profitability, sustainability, and quality of each event through effective project and cost management, costs to deliver target profit margins Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology and innovations Managing end-to-end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk and sustainability assessment Working with sales team to create packages that are innovative and profitable, identifying fixed vs variable costs and securing appropriate margins and delivery on ROI Monthly reporting of costs vs revenues and detailed budgets and explanation of monthly variances with the Event Operations Director Adding value to the bottom line and the customer experience through innovative operations solutions and by establishing new profitable, distinct features at events. Highlighting clear financial and operational milestones with teams and cross departments KEY INTERFACES Venues and venue sourcing team Suppliers Event team - sales, production, marketing, customer services, editorial Own team - operations Management team Business specialists - legal, risk, data protection, security, compliance KNOWLEDGE, EXPERIENCE AND SKILLS ESSENTIAL An established track record of delivering international, large scale and complex events and awards in the B2B or B2C space managing both large scale exhibitions (150+ stands) and multi stream conferences globally Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) White glove experience for clients and customers implementation Extensive experience in team management/ line management experience for 3+ team members, able to demonstrate coaching and people development Solid examples of building and refining a high-quality event delivery experience for all customer groups Solid project management/oversight, collaborative nature combining strategic thinking, and attention to detail Tangible examples of experience in implementing innovation and creativity for large scale international events over 5000+ people, 150+ stands, 120+, meeting rooms Led and implemented ESG and DEI initiatives for events Experience in venue and supplier contracting and negotiation upwards of £2.5m Proven experience in managing compliance and roll out risk policies and documentation affecting international events and large-scale exhibitions without damaging the customer experience Proactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively Self-motivator and team motivator Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made Experience of developing and delivering new ideas, even in the face of long-established status quo No obstacles to international travel Right to work in the UK without need for visa sponsorship DESIRABLE Project managing events/projects and teams in other departments Experience of using and working with Salesforce, CVENT, NetSuite, ASP First Aid qualified/IOSH Managing Safety Certificate BEHAVIOURIAL COMPETENCIES Work well under pressure and to deadlines A willingness to travel and work late/overnight shifts on occasion Self-confident and clear decision making Agile and adaptable Conflict competent and opinionated Manages change and is open to change Solutions orientated BENEFITS Our new normal way of working is a two-and-a-half-day weekend (when events permit) and the ability to work flexibly mixing office and home-based working. Currently, staff are required to be in the office a minimum of one day a week, usually on a pre-agreed day (when broader team are in). You will receive a competitive salary as well as other benefits, including paid holidays, discretionary gifted days Access to LinkedIn learning for training and upskilling We are also an equal opportunities employer, welcoming applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age We offer a competitive compensation package which empowers our employees to thrive both professionally and personally. Our benefits package includes medical, dental and vision coverage, employer matching retirement plan, flexible work arrangements, vacation time & paid holidays, tuition reimbursement & learning resources. Techoraco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Aug 08, 2025
Full time
17 July 2025 Built on the exceptional foundations of six leading event and community brands, Techoraco has been connecting leaders in fibre, towers, data centres and markets for over 25 years. With this heritage at our core, we are dedicated to using our strength, expertise, scale and standing to drive forward the most efficient and the most effective marketplaces across digital infrastructure and technology. ABOUT THE COMPANY Techoraco, a long-standing and trusted provider of large-scale, international networking events, memberships and news, that cover the complete digital infrastructure ecosystem from fibre, data centres, wireless access, subsea and satellite. For over two decades, our events have connected the leaders from more than 150 countries at our series of powerhouse events including: ITW, Metro Connect USA, Capacity Middle East, Datacloud Global Congress and Capacity Europe. The techoraco operations team is responsible for the operational delivery of over 20 annual telecoms and technology events and exhibitions, across North America, South America, Europe, Africa and Asia. Our events range from intimate leadership gatherings of 300 attendees to our flagship events of 5000+ attendees. JOB PURPOSE The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing large scale events and will have complete operational management, including full budgetary control whilst maximising profitability. PRINCIPAL ACCOUNTABILITIES Team Related Demonstrates strong leadership presence with the ability to inspire and motivate Develop a high-performance culture by championing best practices and professional development Acts as a trusted adviser and role model, leading by example with confidence and integrity Building a 'one team' ethos for all levels of the operational functions so that there is an expansion of career development, succession planning and opportunities across the teams as well as sharing of skills and best practice Manage and develop direct reports using KPIs to track performance Recruiting and training new members of the team Event Related Responsible for event delivery - with end-to-end accountability for operational management of all events including customer journeys and improving onsite experience Developing and monitoring clear project operational milestones Maximising the profitability, sustainability, and quality of each event through effective project and cost management, costs to deliver target profit margins Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology and innovations Managing end-to-end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk and sustainability assessment Working with sales team to create packages that are innovative and profitable, identifying fixed vs variable costs and securing appropriate margins and delivery on ROI Monthly reporting of costs vs revenues and detailed budgets and explanation of monthly variances with the Event Operations Director Adding value to the bottom line and the customer experience through innovative operations solutions and by establishing new profitable, distinct features at events. Highlighting clear financial and operational milestones with teams and cross departments KEY INTERFACES Venues and venue sourcing team Suppliers Event team - sales, production, marketing, customer services, editorial Own team - operations Management team Business specialists - legal, risk, data protection, security, compliance KNOWLEDGE, EXPERIENCE AND SKILLS ESSENTIAL An established track record of delivering international, large scale and complex events and awards in the B2B or B2C space managing both large scale exhibitions (150+ stands) and multi stream conferences globally Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) White glove experience for clients and customers implementation Extensive experience in team management/ line management experience for 3+ team members, able to demonstrate coaching and people development Solid examples of building and refining a high-quality event delivery experience for all customer groups Solid project management/oversight, collaborative nature combining strategic thinking, and attention to detail Tangible examples of experience in implementing innovation and creativity for large scale international events over 5000+ people, 150+ stands, 120+, meeting rooms Led and implemented ESG and DEI initiatives for events Experience in venue and supplier contracting and negotiation upwards of £2.5m Proven experience in managing compliance and roll out risk policies and documentation affecting international events and large-scale exhibitions without damaging the customer experience Proactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively Self-motivator and team motivator Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made Experience of developing and delivering new ideas, even in the face of long-established status quo No obstacles to international travel Right to work in the UK without need for visa sponsorship DESIRABLE Project managing events/projects and teams in other departments Experience of using and working with Salesforce, CVENT, NetSuite, ASP First Aid qualified/IOSH Managing Safety Certificate BEHAVIOURIAL COMPETENCIES Work well under pressure and to deadlines A willingness to travel and work late/overnight shifts on occasion Self-confident and clear decision making Agile and adaptable Conflict competent and opinionated Manages change and is open to change Solutions orientated BENEFITS Our new normal way of working is a two-and-a-half-day weekend (when events permit) and the ability to work flexibly mixing office and home-based working. Currently, staff are required to be in the office a minimum of one day a week, usually on a pre-agreed day (when broader team are in). You will receive a competitive salary as well as other benefits, including paid holidays, discretionary gifted days Access to LinkedIn learning for training and upskilling We are also an equal opportunities employer, welcoming applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age We offer a competitive compensation package which empowers our employees to thrive both professionally and personally. Our benefits package includes medical, dental and vision coverage, employer matching retirement plan, flexible work arrangements, vacation time & paid holidays, tuition reimbursement & learning resources. Techoraco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Community Event and Membership Coordinator, Kew Royal Botanic Gardens Deadline 25 Aug 2025 Organisation Kew Royal Botanic Gardens Job title Community Event and Membership Coordinator Location London Salary From £32,900 Join a friendly team who are passionate about engaging under-represented communities with the wonder of Kew's science, horticulture and collections. This role will focus on coordination of Community Open Week and the Community Access Scheme at Kew Gardens. Community Open Week is an annual festival for people who face barriers to engaging with the Gardens and the Community Access Scheme offers membership for community groups to make self-guided visits. You will have the opportunity to work with staff and partners from a range of disciplines to deliver an exciting, accessible and creative programme of Community Open Week activities. You will also be able to grow the Community Access Scheme offer, by developing communications, marketing, learning resources and group leader training.
Aug 07, 2025
Full time
Community Event and Membership Coordinator, Kew Royal Botanic Gardens Deadline 25 Aug 2025 Organisation Kew Royal Botanic Gardens Job title Community Event and Membership Coordinator Location London Salary From £32,900 Join a friendly team who are passionate about engaging under-represented communities with the wonder of Kew's science, horticulture and collections. This role will focus on coordination of Community Open Week and the Community Access Scheme at Kew Gardens. Community Open Week is an annual festival for people who face barriers to engaging with the Gardens and the Community Access Scheme offers membership for community groups to make self-guided visits. You will have the opportunity to work with staff and partners from a range of disciplines to deliver an exciting, accessible and creative programme of Community Open Week activities. You will also be able to grow the Community Access Scheme offer, by developing communications, marketing, learning resources and group leader training.
Post Title: Casual Football Coach Site Location: Littledown - Bournemouth Salary: £15.50 per hour Contract Type: Casual The role: The Littledown Juniors Football programme is looking for a qualified, fun and enthusiastic football coach to join the team. You will be working alongside other coaches to provide sessions to our youngest of players (3-7 years) during the football season and some of our older players during the off season. We provide a safe, motivational, and enjoyable environment for players of all abilities to learn and play football. Your role is to ensure the safety and enjoyment of all participants by providing high quality coaching and customer service throughout sessions. BH Live is committed to safeguarding and promoting the welfare of children and vulnerable adults. Rigorous checks will be made of the successful applicant's background credentials, including referencing and an enhanced DBS checks. Applicants will be required to work on Saturday mornings with the opportunity to take on Football Parties to extend the hours. Additional hours are also available over the summer months on both weekdays and weekends. You will: Coach football session in accordance with the Littledown Juniors and Littledown Centre's rules and regulations. Arrive punctually for sessions and assist with setting up prior to the sessions commencing. Provide a safe and enjoyable environment for all participants to learn in whilst supporting any players who may need extra help. Ensure that all participants are collected at the end of each session by a parent/guardian before leaving yourself. Inform the Littledown Juniors Coordinator of any issues regarding participants including any safeguarding concerns. Report any damaged equipment to the Littledown Juniors Coordinator. To be aware and adhere to the Littledown Centre's Safeguarding policy. To be fully aware of the Normal Operating Procedures and Emergency Action Procedures. You will need: A minimum of an FA Level 1 Football Coaching Qualification (Essential) Practical experience of football coaching (Desired). Experience of working with young people (Desired). Satisfactory Enhanced DBS check. First Aid Qualification (Desired). Safeguarding Qualification (Desired) Please click here to view the job description for more details on this role. We offer: Gym and Swim membership (eligibility criteria applies) Onsite parking Training and development opportunities Holiday allowance Pension (subject to eligibility criteria) Flexible casual working hours, including weekends, bank holidays and evenings About BH Live: Champions of community engagement, health and wellness across Dorset, Hampshire, and London BH Live, a registered charity and social enterprise, is a leading operator of sports and leisure centres, theatres, and event venues. Driven by a mission to improve communities BH Live is dedicated to providing inclusive cultural experiences and promoting physical activity for all. With a strong commitment to accessibility and community engagement, BH Live continues to enhance the quality of people's lives, health and wellbeing in the communities it serves. BH Live was established in 2010. Local authority partners include BCP Council, Portsmouth City Council and Croydon Council. We are at the heart of the UK's growing social economy. Together with our partners we are helping to change lives and make a positive impact in the community. For more visit bhlive.org.uk . Get social with us: LinkedIn, X To apply: All 5 are to be made via the BH Live Careers site.: BH Live reserves the right to close the vacancy early should sufficient 5 be received. We therefore highly recommend that you submit your application as soon as possible.
Aug 05, 2025
Seasonal
Post Title: Casual Football Coach Site Location: Littledown - Bournemouth Salary: £15.50 per hour Contract Type: Casual The role: The Littledown Juniors Football programme is looking for a qualified, fun and enthusiastic football coach to join the team. You will be working alongside other coaches to provide sessions to our youngest of players (3-7 years) during the football season and some of our older players during the off season. We provide a safe, motivational, and enjoyable environment for players of all abilities to learn and play football. Your role is to ensure the safety and enjoyment of all participants by providing high quality coaching and customer service throughout sessions. BH Live is committed to safeguarding and promoting the welfare of children and vulnerable adults. Rigorous checks will be made of the successful applicant's background credentials, including referencing and an enhanced DBS checks. Applicants will be required to work on Saturday mornings with the opportunity to take on Football Parties to extend the hours. Additional hours are also available over the summer months on both weekdays and weekends. You will: Coach football session in accordance with the Littledown Juniors and Littledown Centre's rules and regulations. Arrive punctually for sessions and assist with setting up prior to the sessions commencing. Provide a safe and enjoyable environment for all participants to learn in whilst supporting any players who may need extra help. Ensure that all participants are collected at the end of each session by a parent/guardian before leaving yourself. Inform the Littledown Juniors Coordinator of any issues regarding participants including any safeguarding concerns. Report any damaged equipment to the Littledown Juniors Coordinator. To be aware and adhere to the Littledown Centre's Safeguarding policy. To be fully aware of the Normal Operating Procedures and Emergency Action Procedures. You will need: A minimum of an FA Level 1 Football Coaching Qualification (Essential) Practical experience of football coaching (Desired). Experience of working with young people (Desired). Satisfactory Enhanced DBS check. First Aid Qualification (Desired). Safeguarding Qualification (Desired) Please click here to view the job description for more details on this role. We offer: Gym and Swim membership (eligibility criteria applies) Onsite parking Training and development opportunities Holiday allowance Pension (subject to eligibility criteria) Flexible casual working hours, including weekends, bank holidays and evenings About BH Live: Champions of community engagement, health and wellness across Dorset, Hampshire, and London BH Live, a registered charity and social enterprise, is a leading operator of sports and leisure centres, theatres, and event venues. Driven by a mission to improve communities BH Live is dedicated to providing inclusive cultural experiences and promoting physical activity for all. With a strong commitment to accessibility and community engagement, BH Live continues to enhance the quality of people's lives, health and wellbeing in the communities it serves. BH Live was established in 2010. Local authority partners include BCP Council, Portsmouth City Council and Croydon Council. We are at the heart of the UK's growing social economy. Together with our partners we are helping to change lives and make a positive impact in the community. For more visit bhlive.org.uk . Get social with us: LinkedIn, X To apply: All 5 are to be made via the BH Live Careers site.: BH Live reserves the right to close the vacancy early should sufficient 5 be received. We therefore highly recommend that you submit your application as soon as possible.
Senior Student Lifestyle Coordinator £31,495 gross per annum, 35.5 hours per week The role The Senior Student Lifestyle Coordinator role is to supervise, develop and support staff to deliver the Community, Advice & Support departmental plan. Acting as a role model for the required standard of values, behaviour and performance, we expect Senior Coordinators to help to create an inclusive and engaging environment for all. The role is required: To lead on the development of events, activities and campaigns focused on student health & wellbeing, encouraging positive behaviours and outcomes. To implement student wellbeing external accreditation schemes, administration and delivery of associated activities, seeking support from and liaising with Guild and University colleagues. To develop and build on the success of cost-of-living initiatives and support for students living on low incomes, including sourcing funding and appropriate stakeholder involvement. To be responsible for supervising core and student staff members. Success in the role will require a highly student and customer focused approach together with an emphasis on teamwork. The role involves collaboration with internal and external stakeholders, acting as a positive ambassador for the Guild and facilitating under-represented groups to find a comfortable place here. The Benefits We offer great benefits including: 36 days annual leave (including 8 Bank Holidays and 7 Closed Days), meaning you will not work during Christmas, New Year or Easter. Full sick pay from the moment you start working for us. A comprehensive suite of basic training for all employees which includes Equality & Diversity, Mental Health Awareness and Data Protection Discounted membership rates at University of Birmingham Sport & Fitness The opportunity for new staff to join the NEST pension scheme. The Guild contributes a matched payment of between 4-6% of your salary A range of wellbeing benefits We are a Times 100 Best Companies to Work For employer and in our most recent staff survey (April 2024) 80% of our staff said they would recommend this organisation as a good place to work. The Guild of Students is committed to equality, diversity and inclusion and welcomes applications from all members of the community. Closing date for applications: Monday 21st July at 9am Interviews will take place on Thursday 24th July 2025.
Jul 09, 2025
Full time
Senior Student Lifestyle Coordinator £31,495 gross per annum, 35.5 hours per week The role The Senior Student Lifestyle Coordinator role is to supervise, develop and support staff to deliver the Community, Advice & Support departmental plan. Acting as a role model for the required standard of values, behaviour and performance, we expect Senior Coordinators to help to create an inclusive and engaging environment for all. The role is required: To lead on the development of events, activities and campaigns focused on student health & wellbeing, encouraging positive behaviours and outcomes. To implement student wellbeing external accreditation schemes, administration and delivery of associated activities, seeking support from and liaising with Guild and University colleagues. To develop and build on the success of cost-of-living initiatives and support for students living on low incomes, including sourcing funding and appropriate stakeholder involvement. To be responsible for supervising core and student staff members. Success in the role will require a highly student and customer focused approach together with an emphasis on teamwork. The role involves collaboration with internal and external stakeholders, acting as a positive ambassador for the Guild and facilitating under-represented groups to find a comfortable place here. The Benefits We offer great benefits including: 36 days annual leave (including 8 Bank Holidays and 7 Closed Days), meaning you will not work during Christmas, New Year or Easter. Full sick pay from the moment you start working for us. A comprehensive suite of basic training for all employees which includes Equality & Diversity, Mental Health Awareness and Data Protection Discounted membership rates at University of Birmingham Sport & Fitness The opportunity for new staff to join the NEST pension scheme. The Guild contributes a matched payment of between 4-6% of your salary A range of wellbeing benefits We are a Times 100 Best Companies to Work For employer and in our most recent staff survey (April 2024) 80% of our staff said they would recommend this organisation as a good place to work. The Guild of Students is committed to equality, diversity and inclusion and welcomes applications from all members of the community. Closing date for applications: Monday 21st July at 9am Interviews will take place on Thursday 24th July 2025.
Salary: £43,740 commensurate with relevant experience and skills Location: London, United Kingdom Application closing date: 23rd July 2025 About the Job Are you purpose-led and ready to embark on a journey to shape the future of sustainable cotton? Join us at Better Cotton as a Member Engagement Coordinator and support a global team responsible for delivering high-impact results for the world's largest cotton sustainability initiative - we support more sustainable farming practices and farm livelihoods for nearly 3 million farmers in the Better Cotton network in 23 countries around the world. Better Cotton is seeking to hire a Member Engagement Coordinator based in the UK who will be responsible for maintaining optimal engagement with members of Better Cotton, recruiting new members, and managing projects and process improvements. The role involves regular interaction mainly with apparel and fashion retailers and brands, but also with other commercial members of Better Cotton, essential for driving uptake of Better Cotton and generating related volume-based fees as they source Better Cotton. These fees are re-invested into the Better Cotton field implementation programme through capacity building, to deepen impact as Better Cotton works towards its 2030 Strategic goals. The position specifically supports the achievement of more than 2.7 m metric tons of Better Cotton uptake by Retailer and Brand Members in 2024, so the ability to convincingly communicate the business case for sustainable cotton to all types of stakeholders in the commercial sector is key. The position comes with an incredible growth opportunity for a skilled professional wanting to consolidate previous successful commercial experience in sustainability and/or CSR, to work across a more sustainable commodity as it transforms the sector. The role is suitable for a self-motivated, positive, dynamic, engaging, and service-oriented individual able to inspire and guide companies in adopting and committing long-term to the Better Cotton programme. The Challenge Looking ahead to 2030, we are targeting reducing GHG emissions from cotton production by half, big cuts in synthetic pesticide use, improve soil health across our network, improve farm income and support women's empowerment among farmers and farm workers. As a Member Enagagement Coordinator, you will be responsible for engaging with existing and new members, driving Better Cotton uptake among retailers and brands, and supporting the program's sustainability goals through project management and process improvements. The role will also help generate volume-based fees that are reinvested into field programs to achieve Better Cotton's 2030 strategic objectives. Key Responsibilities As Member Engagement Coordinator, you will: Support the recruitment, onboarding, and engagement of Retailer and Brand Members. Act as account manager for a portfolio of members, helping embed Better Cotton sourcing practices. Facilitate alignment across teams and ensure members meet annual reporting and uptake requirements. Lead and support member training, events, and communications, including webinars and industry forums. Develop and improve tools and processes to scale member services and engagement. Collaborate on cross-functional projects and contribute to broader team initiatives. We are looking for someone who has Minimum 3 years' experience working with international retailers/brands, sustainability, supply chains, or membership organisations Strong public speaking and pitching skills, with the ability to make the case for sustainability Excellent collaboration and relationship-building skills across cultures and teams Confident communicator with fluency in English, both written and spoken Strong project management, multitasking, and organisational skills Proactive, adaptable, and able to work independently under pressure Skilled in MS Office (Word, PowerPoint, Excel), with solid analytical abilities Comfortable engaging senior stakeholders and experienced in negotiation and facilitation Knowledge of Chain of Custody systems and sustainable raw material strategies Experience using Salesforce or other CRMs Skilled in creating engaging presentations (PowerPoint, Prezi) Event planning and multi-stakeholder facilitation experience Additional languages, especially French, German, Spanish, or Italian What we offer - Hybrid working - One day per week in the office (Canary Wharf) - The opportunity to work from anywhere in the world for up to one month per year - Flexible working, with core hours from 10 am to 4 pm local time - Continuous learning and development - 25 days paid annual leave, plus 8-9 Bank Holidays and a further 3 days off over Christmas - Enhanced parental benefits - A warm, positive working environment where everyone is valued - The opportunity to make your mark and make a difference. Working arrangements The position is full-time (40 hours per week) and will be based in the UK. Better Cotton offers flexible working, with core hours being 10 am - 4 pm. This position will follow a hybrid working setup. The position will require up to 20% foreign travel under normal circumstances. Apply now Send us your CV (2 pages maximum) and a brief cover letter (1-page maximum) by or before 23/07/2025 via this link. In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Better Cotton. We want to see your personal style - what makes you tick and why you think your next opportunity is here with us. Our hiring process Initial Screening: Applicant screening is a crucial step in our recruitment process. This stage may involve a brief phone interview or video call to evaluate your suitability for the position. During this screening, we review resumes and cover letters, and may conduct initial background checks to narrow down the pool of applicant. Internal candidates are encouraged to inform their line manager about their application to promote transparency and help facilitate a smooth transition if selected. Interviews: If you successfully pass the initial screening, you will be invited for interviews. The interview process at Better Cotton may include one or more rounds of interviews with various stakeholders, such as the hiring manager, team members, and potentially senior management. As an internal candidate, you may have discussions regarding your current responsibilities and how they will transition to the new position. Assessment and Testing: Depending on the role, you might be required to complete assessments, technical tests, or skills evaluations to gauge your competency and suitability for the position. Internal candidates may have the option to demonstrate their existing skills through current job performance or past project outcomes. Reference Checks: Once you progress further in the process, reference checks are conducted to validate your work history, skills, and qualifications, and for some roles, your education and criminal history. Internal candidates may be asked for references from current or previous supervisors within Better Cotton to provide insights into their performance and capabilities. After completing interviews, assessments, and reference checks, the hiring team evaluates your performance and fit for the role. If you are selected and your references are relevant and satisfactory, you will receive a formal job offer letter outlining the terms of employment, compensation, benefits, and any other relevant details. For internal candidates, the offer process may include a discussion about how your transition to the new role will be managed and any support needed for a smooth handover. About Better Cotton Better Cottonis aglobal not-for-profit organisationsupporting theproduction of moreequitableandsustainable cotton at farmlevel. We exist to catalyse the cotton farming communitywithpartners,governments and others to continuously drive positive impact by setting standards and facilitating the supply and demand of more sustainable cotton from farm tobrand.In just 15 years we have aligned more than a fifth of the world's cotton with our standard and helped farmers and farming communities thrive. Join us in building a better, more sustainable future for cotton worldwide. About our Values The post holder will be expected to operate in line with our workplace values which are: Trustworthy (including honest, transparent, credible) As having Integrity (including responsible, authentic) Positive (including problem-solving, pragmatic) Engaging (including adaptable, inclusive, holistic) Daring (including courageous, innovative, game-changing) Better Cotton is committed to creating a diverse environment and is proud to be an equal opportunity employer with a strong commitment to good practice and transparency in the management of natural, human, and financial resources. We have a zero-tolerance approach to any attitudes or behaviours that put children or adults at risk of harm . click apply for full job details
Jul 09, 2025
Full time
Salary: £43,740 commensurate with relevant experience and skills Location: London, United Kingdom Application closing date: 23rd July 2025 About the Job Are you purpose-led and ready to embark on a journey to shape the future of sustainable cotton? Join us at Better Cotton as a Member Engagement Coordinator and support a global team responsible for delivering high-impact results for the world's largest cotton sustainability initiative - we support more sustainable farming practices and farm livelihoods for nearly 3 million farmers in the Better Cotton network in 23 countries around the world. Better Cotton is seeking to hire a Member Engagement Coordinator based in the UK who will be responsible for maintaining optimal engagement with members of Better Cotton, recruiting new members, and managing projects and process improvements. The role involves regular interaction mainly with apparel and fashion retailers and brands, but also with other commercial members of Better Cotton, essential for driving uptake of Better Cotton and generating related volume-based fees as they source Better Cotton. These fees are re-invested into the Better Cotton field implementation programme through capacity building, to deepen impact as Better Cotton works towards its 2030 Strategic goals. The position specifically supports the achievement of more than 2.7 m metric tons of Better Cotton uptake by Retailer and Brand Members in 2024, so the ability to convincingly communicate the business case for sustainable cotton to all types of stakeholders in the commercial sector is key. The position comes with an incredible growth opportunity for a skilled professional wanting to consolidate previous successful commercial experience in sustainability and/or CSR, to work across a more sustainable commodity as it transforms the sector. The role is suitable for a self-motivated, positive, dynamic, engaging, and service-oriented individual able to inspire and guide companies in adopting and committing long-term to the Better Cotton programme. The Challenge Looking ahead to 2030, we are targeting reducing GHG emissions from cotton production by half, big cuts in synthetic pesticide use, improve soil health across our network, improve farm income and support women's empowerment among farmers and farm workers. As a Member Enagagement Coordinator, you will be responsible for engaging with existing and new members, driving Better Cotton uptake among retailers and brands, and supporting the program's sustainability goals through project management and process improvements. The role will also help generate volume-based fees that are reinvested into field programs to achieve Better Cotton's 2030 strategic objectives. Key Responsibilities As Member Engagement Coordinator, you will: Support the recruitment, onboarding, and engagement of Retailer and Brand Members. Act as account manager for a portfolio of members, helping embed Better Cotton sourcing practices. Facilitate alignment across teams and ensure members meet annual reporting and uptake requirements. Lead and support member training, events, and communications, including webinars and industry forums. Develop and improve tools and processes to scale member services and engagement. Collaborate on cross-functional projects and contribute to broader team initiatives. We are looking for someone who has Minimum 3 years' experience working with international retailers/brands, sustainability, supply chains, or membership organisations Strong public speaking and pitching skills, with the ability to make the case for sustainability Excellent collaboration and relationship-building skills across cultures and teams Confident communicator with fluency in English, both written and spoken Strong project management, multitasking, and organisational skills Proactive, adaptable, and able to work independently under pressure Skilled in MS Office (Word, PowerPoint, Excel), with solid analytical abilities Comfortable engaging senior stakeholders and experienced in negotiation and facilitation Knowledge of Chain of Custody systems and sustainable raw material strategies Experience using Salesforce or other CRMs Skilled in creating engaging presentations (PowerPoint, Prezi) Event planning and multi-stakeholder facilitation experience Additional languages, especially French, German, Spanish, or Italian What we offer - Hybrid working - One day per week in the office (Canary Wharf) - The opportunity to work from anywhere in the world for up to one month per year - Flexible working, with core hours from 10 am to 4 pm local time - Continuous learning and development - 25 days paid annual leave, plus 8-9 Bank Holidays and a further 3 days off over Christmas - Enhanced parental benefits - A warm, positive working environment where everyone is valued - The opportunity to make your mark and make a difference. Working arrangements The position is full-time (40 hours per week) and will be based in the UK. Better Cotton offers flexible working, with core hours being 10 am - 4 pm. This position will follow a hybrid working setup. The position will require up to 20% foreign travel under normal circumstances. Apply now Send us your CV (2 pages maximum) and a brief cover letter (1-page maximum) by or before 23/07/2025 via this link. In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Better Cotton. We want to see your personal style - what makes you tick and why you think your next opportunity is here with us. Our hiring process Initial Screening: Applicant screening is a crucial step in our recruitment process. This stage may involve a brief phone interview or video call to evaluate your suitability for the position. During this screening, we review resumes and cover letters, and may conduct initial background checks to narrow down the pool of applicant. Internal candidates are encouraged to inform their line manager about their application to promote transparency and help facilitate a smooth transition if selected. Interviews: If you successfully pass the initial screening, you will be invited for interviews. The interview process at Better Cotton may include one or more rounds of interviews with various stakeholders, such as the hiring manager, team members, and potentially senior management. As an internal candidate, you may have discussions regarding your current responsibilities and how they will transition to the new position. Assessment and Testing: Depending on the role, you might be required to complete assessments, technical tests, or skills evaluations to gauge your competency and suitability for the position. Internal candidates may have the option to demonstrate their existing skills through current job performance or past project outcomes. Reference Checks: Once you progress further in the process, reference checks are conducted to validate your work history, skills, and qualifications, and for some roles, your education and criminal history. Internal candidates may be asked for references from current or previous supervisors within Better Cotton to provide insights into their performance and capabilities. After completing interviews, assessments, and reference checks, the hiring team evaluates your performance and fit for the role. If you are selected and your references are relevant and satisfactory, you will receive a formal job offer letter outlining the terms of employment, compensation, benefits, and any other relevant details. For internal candidates, the offer process may include a discussion about how your transition to the new role will be managed and any support needed for a smooth handover. About Better Cotton Better Cottonis aglobal not-for-profit organisationsupporting theproduction of moreequitableandsustainable cotton at farmlevel. We exist to catalyse the cotton farming communitywithpartners,governments and others to continuously drive positive impact by setting standards and facilitating the supply and demand of more sustainable cotton from farm tobrand.In just 15 years we have aligned more than a fifth of the world's cotton with our standard and helped farmers and farming communities thrive. Join us in building a better, more sustainable future for cotton worldwide. About our Values The post holder will be expected to operate in line with our workplace values which are: Trustworthy (including honest, transparent, credible) As having Integrity (including responsible, authentic) Positive (including problem-solving, pragmatic) Engaging (including adaptable, inclusive, holistic) Daring (including courageous, innovative, game-changing) Better Cotton is committed to creating a diverse environment and is proud to be an equal opportunity employer with a strong commitment to good practice and transparency in the management of natural, human, and financial resources. We have a zero-tolerance approach to any attitudes or behaviours that put children or adults at risk of harm . click apply for full job details
Job Title: Lecturer in Electrical Installation (FE) Location: Birmingham Salary: £37,999 - £42,632 per annum - AC2 Job type: Permanent, Full-time or part-time positions are available The University is unlike any other. Standing proud in the heart of the city of Birmingham, they have been delivering career-focused education and training for decades. With around 8000 students across FE and HE level provision, the University is highly respected by employers and industry in meeting the region's skills needs. The University's mission is to promote and provide the opportunity for participation in the learning process by those with the ambition and commitment to succeed and to maintain a learning community that meets the diverse needs of our students, the economy and society at large. The University works in partnership with one of the UK's leading Universities. A member of the Russell Group, the partner University is ranked 9th in The Guardian 2024 league table with an international reputation for research and teaching quality. The partner University not only accredits many of the University's undergraduate and postgraduate degrees, but also works on a number of collaborative projects to support development of higher education and widen access within the West Midlands. The Role: Do you have experience teaching Electrical Installations in Further Education or are you an experienced Electrician looking for a new challenge? Do you want to join a team developing a multimillion-pound retrofit centre for Sustainable Construction? The Universities' School of Engineering, Digital and Sustainable Construction is developing a cutting-edge facility right in the heart of Birmingham. In September 2022, we launched Further Education programmes for Built Environment. Using only the best resources and high-tech kit in the sector, you will have one of the most inspiring facilities to work in alongside outstanding academic support from across the sector. We are looking to recruit a highly motivated lecturer to join our growing team. This is a fantastic opportunity for someone with experience of teaching electrical installations in an FE setting or an Electrician wanting to pass on their skills to the next generation. We welcome applications for part-time or full-time contracts. You will work with Senior Lecturers and the Head of Department to ensure our delivery is world class and that we produce work-ready students for employment or career progression. The ideal candidate for this role will be committed to self-development and keeping up to date with industry innovation. Benefits: Generous allocation of annual leave 38 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Teachers' Pension Scheme Employer Contributions - 28.6% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including car, technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date -Sunday 23rd March 2025. Interview Dates - TBC. Please click APPLY to be redirected to our website to complete an application form. Candidates with the experience or relevant job titles of; University Lecturer, College Lecturer, Electrical Installations Lecturer, Engineering Tutor, Engineering Assessor, Engineering Trainer, Electrical Engineering Assessor, Electrical Engineering Teacher, Electronic Engineering Assessor, Mechanical Engineering Tutor, Electrical Engineering Coordinator may also be considered for this role.
Mar 07, 2025
Full time
Job Title: Lecturer in Electrical Installation (FE) Location: Birmingham Salary: £37,999 - £42,632 per annum - AC2 Job type: Permanent, Full-time or part-time positions are available The University is unlike any other. Standing proud in the heart of the city of Birmingham, they have been delivering career-focused education and training for decades. With around 8000 students across FE and HE level provision, the University is highly respected by employers and industry in meeting the region's skills needs. The University's mission is to promote and provide the opportunity for participation in the learning process by those with the ambition and commitment to succeed and to maintain a learning community that meets the diverse needs of our students, the economy and society at large. The University works in partnership with one of the UK's leading Universities. A member of the Russell Group, the partner University is ranked 9th in The Guardian 2024 league table with an international reputation for research and teaching quality. The partner University not only accredits many of the University's undergraduate and postgraduate degrees, but also works on a number of collaborative projects to support development of higher education and widen access within the West Midlands. The Role: Do you have experience teaching Electrical Installations in Further Education or are you an experienced Electrician looking for a new challenge? Do you want to join a team developing a multimillion-pound retrofit centre for Sustainable Construction? The Universities' School of Engineering, Digital and Sustainable Construction is developing a cutting-edge facility right in the heart of Birmingham. In September 2022, we launched Further Education programmes for Built Environment. Using only the best resources and high-tech kit in the sector, you will have one of the most inspiring facilities to work in alongside outstanding academic support from across the sector. We are looking to recruit a highly motivated lecturer to join our growing team. This is a fantastic opportunity for someone with experience of teaching electrical installations in an FE setting or an Electrician wanting to pass on their skills to the next generation. We welcome applications for part-time or full-time contracts. You will work with Senior Lecturers and the Head of Department to ensure our delivery is world class and that we produce work-ready students for employment or career progression. The ideal candidate for this role will be committed to self-development and keeping up to date with industry innovation. Benefits: Generous allocation of annual leave 38 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Teachers' Pension Scheme Employer Contributions - 28.6% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including car, technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date -Sunday 23rd March 2025. Interview Dates - TBC. Please click APPLY to be redirected to our website to complete an application form. Candidates with the experience or relevant job titles of; University Lecturer, College Lecturer, Electrical Installations Lecturer, Engineering Tutor, Engineering Assessor, Engineering Trainer, Electrical Engineering Assessor, Electrical Engineering Teacher, Electronic Engineering Assessor, Mechanical Engineering Tutor, Electrical Engineering Coordinator may also be considered for this role.
Our client is a leading multi-disciplinary consultancy with over 250 staff, providing expert services in architecture, building surveying, project management, cost consultancy, M&E, structural engineering, and sustainability. They are at the forefront of delivering high-quality, sustainable solutions for the built environment, working with public and private sector clients across the UK. Due to continued growth, they are seeking a Retrofit Assessor to join their South East London office, focusing on residential retrofit projects across London to improve energy efficiency and sustainability in existing housing stock. Retrofit Assessor - Salary & Benefits Salary: 35,000 - 42,000 (DOE). Hybrid working 25 days holiday + bank holidays (increasing with service). Birthday leave. Buying & selling annual leave scheme. Life assurance cover (4x annual salary). Pension scheme with a 4.5% matched contribution (salary sacrifice). Bonus payments for employee referrals. Medicash Health Cash Plan, including: 24/7 employee assistance helpline. Reimbursement for medical expenses (dentist, opticians, physiotherapy, prescriptions, etc.). Discounted gym membership. Virtual GP access. Mental health and stress support. Digital physiotherapy services. SkinVision App for skin health monitoring. Additional shopping discounts (mobile phone contracts, insurance, holidays, etc.). Access to in-house mental health first aiders. Flexible core working hours (10:00 AM - 4:15 PM within a 7.25-hour workday). Agile working policy (minimum one day in the office per week, subject to business needs). Professional development and one-to-one career support scheme. Reimbursement of professional membership fees. Two CSR days per year for volunteering or community work. 50 contribution towards each charity event participated in. Retrofit Assessor - Job Overview Conducting retrofit assessments on residential properties across London. Gathering data on building fabric, heating systems, ventilation, and energy efficiency. Producing detailed reports and recommendations in line with PAS 2035 guidelines. Working closely with retrofit coordinators and design teams to develop improvement strategies. Engaging with stakeholders, including local authorities, housing associations, and private clients. Ensuring compliance with regulatory requirements and sustainability targets. Supporting the delivery of net-zero carbon and energy efficiency projects. Retrofit Assessor - Job Requirements Qualified Retrofit Assessor (Level 3 Domestic Energy Assessor or equivalent). Experience in conducting retrofit assessments and preparing reports. Strong understanding of PAS 2035 and energy efficiency standards. Excellent data collection, analytical, and reporting skills. Proficiency in retrofit assessment software and Microsoft Office. Strong communication skills and ability to engage with multiple stakeholders. Full UK driving licence and willingness to travel across London. This is an exciting opportunity for a Retrofit Assessor to join a forward-thinking consultancy dedicated to improving residential sustainability and energy efficiency across the built environment. With a strong commitment to professional development, work-life balance, and employee wellbeing, this role offers long-term career progression in a growing sector. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Mar 07, 2025
Full time
Our client is a leading multi-disciplinary consultancy with over 250 staff, providing expert services in architecture, building surveying, project management, cost consultancy, M&E, structural engineering, and sustainability. They are at the forefront of delivering high-quality, sustainable solutions for the built environment, working with public and private sector clients across the UK. Due to continued growth, they are seeking a Retrofit Assessor to join their South East London office, focusing on residential retrofit projects across London to improve energy efficiency and sustainability in existing housing stock. Retrofit Assessor - Salary & Benefits Salary: 35,000 - 42,000 (DOE). Hybrid working 25 days holiday + bank holidays (increasing with service). Birthday leave. Buying & selling annual leave scheme. Life assurance cover (4x annual salary). Pension scheme with a 4.5% matched contribution (salary sacrifice). Bonus payments for employee referrals. Medicash Health Cash Plan, including: 24/7 employee assistance helpline. Reimbursement for medical expenses (dentist, opticians, physiotherapy, prescriptions, etc.). Discounted gym membership. Virtual GP access. Mental health and stress support. Digital physiotherapy services. SkinVision App for skin health monitoring. Additional shopping discounts (mobile phone contracts, insurance, holidays, etc.). Access to in-house mental health first aiders. Flexible core working hours (10:00 AM - 4:15 PM within a 7.25-hour workday). Agile working policy (minimum one day in the office per week, subject to business needs). Professional development and one-to-one career support scheme. Reimbursement of professional membership fees. Two CSR days per year for volunteering or community work. 50 contribution towards each charity event participated in. Retrofit Assessor - Job Overview Conducting retrofit assessments on residential properties across London. Gathering data on building fabric, heating systems, ventilation, and energy efficiency. Producing detailed reports and recommendations in line with PAS 2035 guidelines. Working closely with retrofit coordinators and design teams to develop improvement strategies. Engaging with stakeholders, including local authorities, housing associations, and private clients. Ensuring compliance with regulatory requirements and sustainability targets. Supporting the delivery of net-zero carbon and energy efficiency projects. Retrofit Assessor - Job Requirements Qualified Retrofit Assessor (Level 3 Domestic Energy Assessor or equivalent). Experience in conducting retrofit assessments and preparing reports. Strong understanding of PAS 2035 and energy efficiency standards. Excellent data collection, analytical, and reporting skills. Proficiency in retrofit assessment software and Microsoft Office. Strong communication skills and ability to engage with multiple stakeholders. Full UK driving licence and willingness to travel across London. This is an exciting opportunity for a Retrofit Assessor to join a forward-thinking consultancy dedicated to improving residential sustainability and energy efficiency across the built environment. With a strong commitment to professional development, work-life balance, and employee wellbeing, this role offers long-term career progression in a growing sector. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Are you looking for a flexible part time role in the Bedford area? Do you have either fundraising or sales experience? If so, we are keen to hear from you! Advancing People are working closely with an expanding local charity based in Bedford who are looking for an experienced Fundraising Coordinator, working part time. The Charity is keen to expanding its community engagement and fundraising efforts - their services are in high demand and the charity has seen some rapid growth. With a solid base of volunteers and paid employees they are looking to take the charity to the next level. There is a clear focus to pro-actively build relationships with new corporate partners leading to increased corporate support. The role: Attracting and engaging long term partners to support and promote the charity, you will be working to realistic targets, researching and reaching out to a variety of establishments. In return you will be providing support and expertise to help these support raise money and awareness of the charity. Selling what they do, creating genuine passion with new partners, is key to this role. More detail: Create, nurture and build relationships with existing and new corporate partners leading to increased corporate support Engage and coordinate with local community groups, charities and their stakeholders Raise awareness with local press and media Work with existing teams of volunteers to help them achieve their goals Manage the archive which will include: documents, photographs recording the charity's history since its formation membership statistics public acknowledgements Provide marketing support to the charity's volunteer fundraising teams Work closely with the Senior Fundraiser to optimise digital marketing of events and activities and to help with design and content of the events/activities page of our website Fundraising activities will include: Creating an annual plan showing a schedule of events/activities and the associated budget costs and anticipated income for each Organising and hosting business meetings involving the management team, trustees and volunteers Organising 3-4 charity fundraising events annually, growing attendance and recruiting volunteers Working closely with the Senior Fundraiser to develop and implement a realistic strategy to target corporate supporters to maximise income. Raising awareness of the charity and grow funds by identifying and reaching out to local community groups, giving talks about the charity and its contribution to the community With a track record of sales OR fundraising you will be a natural people person with a persuasive nature face to face and over the phone. This hybrid-working permanent role is available part time, working 25 hours per week (this could be flexible), in the Bedford office and from home, so it offers great flexibility to fit in around other commitments. Alongside this flexibility the charity is offering a basic salary of 30,000 full time equivalent (pro rata) , with excellent support and a superb team environment to be part of, with all the tools to be successful in the role. Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Feb 19, 2025
Full time
Are you looking for a flexible part time role in the Bedford area? Do you have either fundraising or sales experience? If so, we are keen to hear from you! Advancing People are working closely with an expanding local charity based in Bedford who are looking for an experienced Fundraising Coordinator, working part time. The Charity is keen to expanding its community engagement and fundraising efforts - their services are in high demand and the charity has seen some rapid growth. With a solid base of volunteers and paid employees they are looking to take the charity to the next level. There is a clear focus to pro-actively build relationships with new corporate partners leading to increased corporate support. The role: Attracting and engaging long term partners to support and promote the charity, you will be working to realistic targets, researching and reaching out to a variety of establishments. In return you will be providing support and expertise to help these support raise money and awareness of the charity. Selling what they do, creating genuine passion with new partners, is key to this role. More detail: Create, nurture and build relationships with existing and new corporate partners leading to increased corporate support Engage and coordinate with local community groups, charities and their stakeholders Raise awareness with local press and media Work with existing teams of volunteers to help them achieve their goals Manage the archive which will include: documents, photographs recording the charity's history since its formation membership statistics public acknowledgements Provide marketing support to the charity's volunteer fundraising teams Work closely with the Senior Fundraiser to optimise digital marketing of events and activities and to help with design and content of the events/activities page of our website Fundraising activities will include: Creating an annual plan showing a schedule of events/activities and the associated budget costs and anticipated income for each Organising and hosting business meetings involving the management team, trustees and volunteers Organising 3-4 charity fundraising events annually, growing attendance and recruiting volunteers Working closely with the Senior Fundraiser to develop and implement a realistic strategy to target corporate supporters to maximise income. Raising awareness of the charity and grow funds by identifying and reaching out to local community groups, giving talks about the charity and its contribution to the community With a track record of sales OR fundraising you will be a natural people person with a persuasive nature face to face and over the phone. This hybrid-working permanent role is available part time, working 25 hours per week (this could be flexible), in the Bedford office and from home, so it offers great flexibility to fit in around other commitments. Alongside this flexibility the charity is offering a basic salary of 30,000 full time equivalent (pro rata) , with excellent support and a superb team environment to be part of, with all the tools to be successful in the role. Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Winner of the Investors in Sales 2023 and Winner of the PrintIT Awards for Employee Experience 2021, Apogee Corporation provides Managed Workplace, Managed Print and Managed IT Services with Europe's Largest Multi-Brand solution. As an independent subsidiary of HP Inc, we have the advantage of being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. We are committed to our sustainability objectives and are involved in frequent community and charity initiatives to support our vision. We are passionate about diversity, equity, and inclusion with a culture of originality. Our recent investment of £250,000 in employee training and development highlights our commitment to investing in enhancing the skills, knowledge, and experience of our employees. Our culture allows you to innovate and develop your career with the support of an expanding corporate and progressive organisation. We are looking for inspiring and pioneering individuals, who want to make a difference in their careers as well as in the world around them. We are proud of all our employees, who are at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless. Location Aylesford, Maidstone Job Summary Monday to Friday 8am - 5pm, 8.30am - 5.30pm and 9am - 6pm - 43 days office, one day remote working The role of Customer Service Desk Coordinator-HP is to ensure that our priority clients' accounts are monitored and managed effectively, ensuring SLA's and KPI's are consistently achieved, and our customers receive a high-level dedicated service by answering queries and customer issues via a portal system. Experience and Skills Required Strong Administration and organisational skills Excellent customer service skills with the ability to communicate effectively with both internal colleagues and external customers Ability to Monitor and maintain bespoke customer portals Logging service calls on internal systems Liaising with internal departments and external suppliers Liaising with customers contacts Creating and running regular and ad-hoc reports in excel, so experience with Excel is required Ability and willingness to learn, develop and continuously improve High level of accuracy and attention to detail Benefits Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Pension scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including access to a virtual GP and financial wellbeing support Mental health first aider support programme Cycle2work scheme Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes Mobile phone discounts We are a Disability Confident Committed Employer. Please take the time to look at our excellent Glassdoor and Trustpilot reviews. We have been awarded "Customer Experience Foundation Membership" showing our commitment to excellent customer service. Apogee Corporation is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We welcome all applicants and are open to considering flexible working options.
Feb 19, 2025
Full time
Winner of the Investors in Sales 2023 and Winner of the PrintIT Awards for Employee Experience 2021, Apogee Corporation provides Managed Workplace, Managed Print and Managed IT Services with Europe's Largest Multi-Brand solution. As an independent subsidiary of HP Inc, we have the advantage of being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. We are committed to our sustainability objectives and are involved in frequent community and charity initiatives to support our vision. We are passionate about diversity, equity, and inclusion with a culture of originality. Our recent investment of £250,000 in employee training and development highlights our commitment to investing in enhancing the skills, knowledge, and experience of our employees. Our culture allows you to innovate and develop your career with the support of an expanding corporate and progressive organisation. We are looking for inspiring and pioneering individuals, who want to make a difference in their careers as well as in the world around them. We are proud of all our employees, who are at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless. Location Aylesford, Maidstone Job Summary Monday to Friday 8am - 5pm, 8.30am - 5.30pm and 9am - 6pm - 43 days office, one day remote working The role of Customer Service Desk Coordinator-HP is to ensure that our priority clients' accounts are monitored and managed effectively, ensuring SLA's and KPI's are consistently achieved, and our customers receive a high-level dedicated service by answering queries and customer issues via a portal system. Experience and Skills Required Strong Administration and organisational skills Excellent customer service skills with the ability to communicate effectively with both internal colleagues and external customers Ability to Monitor and maintain bespoke customer portals Logging service calls on internal systems Liaising with internal departments and external suppliers Liaising with customers contacts Creating and running regular and ad-hoc reports in excel, so experience with Excel is required Ability and willingness to learn, develop and continuously improve High level of accuracy and attention to detail Benefits Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Pension scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including access to a virtual GP and financial wellbeing support Mental health first aider support programme Cycle2work scheme Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes Mobile phone discounts We are a Disability Confident Committed Employer. Please take the time to look at our excellent Glassdoor and Trustpilot reviews. We have been awarded "Customer Experience Foundation Membership" showing our commitment to excellent customer service. Apogee Corporation is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We welcome all applicants and are open to considering flexible working options.
About Us Free People is a specialty clothing brand featuring the latest trends and vintage collections for people who live free through fashion, art, music, and travel. The eclectic look consists of quality apparel, shoes, and accessories that invoke attributes of femininity, spirit, and creativity with its design. Free People is distributed globally via direct channels such as the Free People US & Free People UK sites, as well as specialty boutiques, top department stores, and the brand's own free-standing retail locations in the US and Canada. Role Summary As the Brand Marketing Manager, you will play a pivotal role in ideating, planning, and executing campaigns that strengthen our brand awareness and positioning, drive growth, and support sales objectives. This is a strategic and hands-on role that requires balancing global alignment with localized market nuances, particularly focusing on the UK, alongside France and Amsterdam. Reporting to the Associate Brand Marketing Director, you will oversee brand campaigns, events, partnerships, and store launches while being a key advocate for our brand story. What You'll Be Doing Brand Campaigns : Develop and execute impactful brand campaigns that align with global strategies and support market-specific trends and objectives. Collaborate with cross-functional teams to ensure campaigns resonate with target audiences and deliver measurable results. Ensure key product and category focuses are well protected within the campaign to maximize sales goals. Local Market Initiatives : Plan and manage localized marketing initiatives tailored to the UK and growing European markets, including France and the Netherlands. Leverage insights and local knowledge to adapt strategies for regional relevance and ideate fresh ideas. Work closely with our Paris-based PR Team to support their on-the-ground efforts of growing the brand. Events : Conceptualize and support the execution of both large-scale activations, VIP events, and community-driven events to enhance brand presence and engagement. Manage event logistics, partnerships, and post-event evaluations. Oversee the Senior Events Coordinator to ensure production timelines are met. Partnerships and Influencers : Build and nurture relationships with key influencers, collaborators, and partners to amplify campaign visibility. Work alongside the Influencer Manager across campaigns from ideation to execution, ensuring alignment with brand values and goals. Cross-functional Collaboration : Work closely with digital, buying, and social teams to ensure consistent brand messaging across all touchpoints. Partner with global teams to share insights, strategies, and results. Manage the brand marketing budget and ensure collaboration on business needs are met and supported. Market Insights and Reporting : Monitor market trends, competitor activity, and consumer behavior to inform marketing strategies. Track and report on campaign performance, providing actionable recommendations for continuous improvement. What You'll Need Extensive proven experience in brand marketing, ideally within the fashion or lifestyle sector. Strong understanding of the UK womenswear market, with an added bonus of exposure to European markets, particularly France. Demonstrated success in planning and executing brand campaigns and events. Exceptional project management skills with the ability to juggle multiple priorities and meet deadlines. An understanding of marketing costs, budget management, and sharp negotiation skills. Strong relationship-building skills, particularly with influencers, partners, and internal stakeholders. Creative mindset with a keen eye for detail and a passion for storytelling. Willingness to travel within the UK, Europe, and the US as needed. The Perks Work-life balance: Flexible start and finish times, Bring your dog to work. Wellbeing: Employees Assistance program to support with mental, physical, and financial health, Fully equipped free gym and on-site wellness room in Brick Lane, and 50% discount on external gym memberships, Private Medical Insurance. Employee Discount: Up to 40% off at all URBN Brands! Community: One paid day to either volunteer or fundraise for a charity of your choice. Travel: Cycle to work scheme, Season ticket loan. Continued Development: We offer structured support within the business alongside continued learning and development. Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements, and business needs.
Feb 19, 2025
Full time
About Us Free People is a specialty clothing brand featuring the latest trends and vintage collections for people who live free through fashion, art, music, and travel. The eclectic look consists of quality apparel, shoes, and accessories that invoke attributes of femininity, spirit, and creativity with its design. Free People is distributed globally via direct channels such as the Free People US & Free People UK sites, as well as specialty boutiques, top department stores, and the brand's own free-standing retail locations in the US and Canada. Role Summary As the Brand Marketing Manager, you will play a pivotal role in ideating, planning, and executing campaigns that strengthen our brand awareness and positioning, drive growth, and support sales objectives. This is a strategic and hands-on role that requires balancing global alignment with localized market nuances, particularly focusing on the UK, alongside France and Amsterdam. Reporting to the Associate Brand Marketing Director, you will oversee brand campaigns, events, partnerships, and store launches while being a key advocate for our brand story. What You'll Be Doing Brand Campaigns : Develop and execute impactful brand campaigns that align with global strategies and support market-specific trends and objectives. Collaborate with cross-functional teams to ensure campaigns resonate with target audiences and deliver measurable results. Ensure key product and category focuses are well protected within the campaign to maximize sales goals. Local Market Initiatives : Plan and manage localized marketing initiatives tailored to the UK and growing European markets, including France and the Netherlands. Leverage insights and local knowledge to adapt strategies for regional relevance and ideate fresh ideas. Work closely with our Paris-based PR Team to support their on-the-ground efforts of growing the brand. Events : Conceptualize and support the execution of both large-scale activations, VIP events, and community-driven events to enhance brand presence and engagement. Manage event logistics, partnerships, and post-event evaluations. Oversee the Senior Events Coordinator to ensure production timelines are met. Partnerships and Influencers : Build and nurture relationships with key influencers, collaborators, and partners to amplify campaign visibility. Work alongside the Influencer Manager across campaigns from ideation to execution, ensuring alignment with brand values and goals. Cross-functional Collaboration : Work closely with digital, buying, and social teams to ensure consistent brand messaging across all touchpoints. Partner with global teams to share insights, strategies, and results. Manage the brand marketing budget and ensure collaboration on business needs are met and supported. Market Insights and Reporting : Monitor market trends, competitor activity, and consumer behavior to inform marketing strategies. Track and report on campaign performance, providing actionable recommendations for continuous improvement. What You'll Need Extensive proven experience in brand marketing, ideally within the fashion or lifestyle sector. Strong understanding of the UK womenswear market, with an added bonus of exposure to European markets, particularly France. Demonstrated success in planning and executing brand campaigns and events. Exceptional project management skills with the ability to juggle multiple priorities and meet deadlines. An understanding of marketing costs, budget management, and sharp negotiation skills. Strong relationship-building skills, particularly with influencers, partners, and internal stakeholders. Creative mindset with a keen eye for detail and a passion for storytelling. Willingness to travel within the UK, Europe, and the US as needed. The Perks Work-life balance: Flexible start and finish times, Bring your dog to work. Wellbeing: Employees Assistance program to support with mental, physical, and financial health, Fully equipped free gym and on-site wellness room in Brick Lane, and 50% discount on external gym memberships, Private Medical Insurance. Employee Discount: Up to 40% off at all URBN Brands! Community: One paid day to either volunteer or fundraise for a charity of your choice. Travel: Cycle to work scheme, Season ticket loan. Continued Development: We offer structured support within the business alongside continued learning and development. Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements, and business needs.
Our client, a social and enivornmental charity, is seeking a passionate and dynamic Goals for Climate coordinator, to work with the Suatinability manager to deliver an exciting new programme. Working in partnership with the Irish Football Association Foundation and Queen's University, the programme aims to harness the unifying power of sport to mobilise communities in climate action across Northern Ireland. Goals for Climate Co-ordinator Location: Hybrid Working, Belfast Office + Programme Delivery across NI Starting salary: £24,716 per annum Term: 3 year fixed term Hours of Work: Full Time (37.5 Hours per week) About The Employer This organisation is part of a national federation, supporting and championing communities. They want to see empowered communities grown from the ground up, that are sustainable, happy and healthy places to live, work and play. Established in 1991, this charity is passionate about creating a future where every neighbourhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. Key Responsibilities: Community Engagement: work with local football clubs and communities to take part in climate action and adopt sustainable practices Training Delivery: delivery of a tailored training program to equip a network of Green volunteers with the skills to understand their carbon footprint, Developing Climate Action plans-supporting the design and implementation of climate action plans. Role Requirements: Engage with emerging climate change concepts and coordinate a multi-layered work programme. Opportunity to develop skills in programme design, training, event organisation, and gain valuable experience in leading climate action initiatives. Represent the employer at events and meetings, collaborating with other organisations in the community and climate action sector. Communicate clearly and work effectively with key partners, stakeholders, and colleagues across the local and wider organisation. Why Join this charity? Our client is committed to being an inclusive employer, offering flexible working arrangements and supportive, family-friendly policies, including 25 days pro rata per annum rising by an extra 1 day per year after 5 years employment. 11 customary days pro rata per year Pension contribution Flexi-time arrangements Enhanced terms for expectant mothers and fathers Salary sacrifice benefits including childcare vouchers and cycle to work scheme Personal development and training Financial support with professional membership fees This role is perfect for a driven, curious, and collaborative individual looking to make a significant impact in climate action. Closing date 5pm Monday 17th March 2025 It is expected that this employer will conduct interviews during the week beginning 24th March 2025 Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down) The charity is an Equal Opportunities Employer. They do not discriminate against their job applicants or employees, and they aim to select the best person for the job. In accordance with national provisions for the protection of children and adults at risk, applicants for jobs will be required to undergo Access NI checks with the Police Service for Northern Ireland. No agencies please.
Feb 15, 2025
Full time
Our client, a social and enivornmental charity, is seeking a passionate and dynamic Goals for Climate coordinator, to work with the Suatinability manager to deliver an exciting new programme. Working in partnership with the Irish Football Association Foundation and Queen's University, the programme aims to harness the unifying power of sport to mobilise communities in climate action across Northern Ireland. Goals for Climate Co-ordinator Location: Hybrid Working, Belfast Office + Programme Delivery across NI Starting salary: £24,716 per annum Term: 3 year fixed term Hours of Work: Full Time (37.5 Hours per week) About The Employer This organisation is part of a national federation, supporting and championing communities. They want to see empowered communities grown from the ground up, that are sustainable, happy and healthy places to live, work and play. Established in 1991, this charity is passionate about creating a future where every neighbourhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. Key Responsibilities: Community Engagement: work with local football clubs and communities to take part in climate action and adopt sustainable practices Training Delivery: delivery of a tailored training program to equip a network of Green volunteers with the skills to understand their carbon footprint, Developing Climate Action plans-supporting the design and implementation of climate action plans. Role Requirements: Engage with emerging climate change concepts and coordinate a multi-layered work programme. Opportunity to develop skills in programme design, training, event organisation, and gain valuable experience in leading climate action initiatives. Represent the employer at events and meetings, collaborating with other organisations in the community and climate action sector. Communicate clearly and work effectively with key partners, stakeholders, and colleagues across the local and wider organisation. Why Join this charity? Our client is committed to being an inclusive employer, offering flexible working arrangements and supportive, family-friendly policies, including 25 days pro rata per annum rising by an extra 1 day per year after 5 years employment. 11 customary days pro rata per year Pension contribution Flexi-time arrangements Enhanced terms for expectant mothers and fathers Salary sacrifice benefits including childcare vouchers and cycle to work scheme Personal development and training Financial support with professional membership fees This role is perfect for a driven, curious, and collaborative individual looking to make a significant impact in climate action. Closing date 5pm Monday 17th March 2025 It is expected that this employer will conduct interviews during the week beginning 24th March 2025 Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down) The charity is an Equal Opportunities Employer. They do not discriminate against their job applicants or employees, and they aim to select the best person for the job. In accordance with national provisions for the protection of children and adults at risk, applicants for jobs will be required to undergo Access NI checks with the Police Service for Northern Ireland. No agencies please.
Contract type: Fixed Term Contract Hours: 37.5 hrs per week Salary: £23,400 - £24,606 per annum Location: Stokenchurch About Our Client Our client is one of the UK's leading air ambulance charities. They're here for people in Berkshire, Buckinghamshire, and Oxfordshire when they need them most. Bringing hospital-level care by land and air. They exist to give everybody in their community the best chance of surviving and recovering from an emergency. Their mission is to do everything in their power to protect, save and revive lives, with the best critical care at the scene and beyond. They love what they do. Their charity is a place where people care for each other, provide support and encourage everyone to be their best and they pride themselves on being one of the UK's leading air ambulance charities. As an innovative charity, they are continually developing their organisation and pushing the boundaries of patient care to deliver a unique emergency service, where and when it is most needed. They are driven to do the right thing for their patients, their families, and their supporters. The role They are seeking a Community Fundraising Assistant who will be the first point of contact for their community fundraisers, who are looking to raise vital funds for them, and provide administrative support for the team. This is an excellent opportunity for someone enthusiastic about delivering excellent customer service to become a strong ambassador for their emotive and highly regarded cause. They are looking for an organised, hard-working individual to join their fun, supportive Community and Events Fundraising team. As part of the role, you will be assisting with the day-to-day activities of the team, attending & supporting events hosted by our client & their fantastic supporters and assisting in stewarding their fundraisers during their fundraising activities. You will also ensure that supporters receive a timely, positive thank you once they have completed their fundraising. With their fundraising activities ranging from national challenges, such as the London Marathon, to local events, like their motorcycle ride out 'Ride Out for Rescue', you'll have plenty of opportunities to be out and about discovering what makes their wonderful supporters so passionate about our client. Indeed, as a local charity, they are very fortunate to be able to meet supporters from right across the community, which truly is a highlight of the job. By becoming part of the Fundraising team, you will be making a vital difference to seriously ill and injured people across the region. This is an excellent opportunity to join a passionate and enthusiastic fundraising team. So, if you think this sounds like a great role for you and you can't wait to get involved, apply to join their friendly team now! Some evening and weekend working may be required. In return they offer a competitive salary and great staff benefits such as: - 25 Days holiday - Holiday Trading - Free annual Flu Vaccination - Option to purchase a Blue Light Card - Employee Assistance Programme - Company Pension Scheme Successful appointment to this post maybe subject to a DBS check Vacancy Closing Date: Monday 3rd March 2025 Interviews will be held: On a rolling basis This post may close early due to high numbers of applications, so you are advised to apply promptly. You may also have experience in the following: Fundraising Administrator, Charity Fundraising Assistant, Fundraising Coordinator, Events Assistant, Community Engagement Officer, Volunteer Coordinator, Supporter Engagement Officer, Fundraising Support Officer, Charity Events Assistant, Donor Relations Assistant, Public Engagement Coordinator, Philanthropy Assistant, Charity Administrator, Development Assistant, Supporter Care Assistant, Grants Assistant, Sponsorship Coordinator, Non-Profit Assistant, Membership Coordinator, etc. REF-
Feb 13, 2025
Full time
Contract type: Fixed Term Contract Hours: 37.5 hrs per week Salary: £23,400 - £24,606 per annum Location: Stokenchurch About Our Client Our client is one of the UK's leading air ambulance charities. They're here for people in Berkshire, Buckinghamshire, and Oxfordshire when they need them most. Bringing hospital-level care by land and air. They exist to give everybody in their community the best chance of surviving and recovering from an emergency. Their mission is to do everything in their power to protect, save and revive lives, with the best critical care at the scene and beyond. They love what they do. Their charity is a place where people care for each other, provide support and encourage everyone to be their best and they pride themselves on being one of the UK's leading air ambulance charities. As an innovative charity, they are continually developing their organisation and pushing the boundaries of patient care to deliver a unique emergency service, where and when it is most needed. They are driven to do the right thing for their patients, their families, and their supporters. The role They are seeking a Community Fundraising Assistant who will be the first point of contact for their community fundraisers, who are looking to raise vital funds for them, and provide administrative support for the team. This is an excellent opportunity for someone enthusiastic about delivering excellent customer service to become a strong ambassador for their emotive and highly regarded cause. They are looking for an organised, hard-working individual to join their fun, supportive Community and Events Fundraising team. As part of the role, you will be assisting with the day-to-day activities of the team, attending & supporting events hosted by our client & their fantastic supporters and assisting in stewarding their fundraisers during their fundraising activities. You will also ensure that supporters receive a timely, positive thank you once they have completed their fundraising. With their fundraising activities ranging from national challenges, such as the London Marathon, to local events, like their motorcycle ride out 'Ride Out for Rescue', you'll have plenty of opportunities to be out and about discovering what makes their wonderful supporters so passionate about our client. Indeed, as a local charity, they are very fortunate to be able to meet supporters from right across the community, which truly is a highlight of the job. By becoming part of the Fundraising team, you will be making a vital difference to seriously ill and injured people across the region. This is an excellent opportunity to join a passionate and enthusiastic fundraising team. So, if you think this sounds like a great role for you and you can't wait to get involved, apply to join their friendly team now! Some evening and weekend working may be required. In return they offer a competitive salary and great staff benefits such as: - 25 Days holiday - Holiday Trading - Free annual Flu Vaccination - Option to purchase a Blue Light Card - Employee Assistance Programme - Company Pension Scheme Successful appointment to this post maybe subject to a DBS check Vacancy Closing Date: Monday 3rd March 2025 Interviews will be held: On a rolling basis This post may close early due to high numbers of applications, so you are advised to apply promptly. You may also have experience in the following: Fundraising Administrator, Charity Fundraising Assistant, Fundraising Coordinator, Events Assistant, Community Engagement Officer, Volunteer Coordinator, Supporter Engagement Officer, Fundraising Support Officer, Charity Events Assistant, Donor Relations Assistant, Public Engagement Coordinator, Philanthropy Assistant, Charity Administrator, Development Assistant, Supporter Care Assistant, Grants Assistant, Sponsorship Coordinator, Non-Profit Assistant, Membership Coordinator, etc. REF-
Markets Officer Location: St Albans, Hertfordshire, AL1 3JE, hybrid working (market days on site, non-market days flexible) Salary: £31,773 up to £34,072 inclusive annual salary + up to 19.7 percent employer pension contribution. Hours: 37 hours per week Contract: Permanent, full-time (37 hours pw) The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. About the role St Albans has been home to a market since the ninth century and is the oldest market in England on its original site. It is the market team's job to ensure that the market continues to flourish into its second millennium and beyond. In this role you will work as part of a small team bringing new traders to St Albans Markets, supporting existing traders, and ensuring the smooth running of operations on markets days. The markets team deliver 140 market events each year as well as supporting our charity and events teams. Along with the day-to-day-running of the markets there are many opportunities to take the lead on projects and initiatives to improve the markets and to create opportunities for their market traders. The role involves working every Saturday and multiple Sundays per year due to market days. About you Our client are looking for someone who has an appreciation of the role of markets in city centre regeneration, the ability to deal fairly with people's competing demands, and to remain firm and patient in situations with stressed or agitated customers. The ideal candidate will also have a good working knowledge of Microsoft packages, be able to display initiative and excellent problem-solving skills. St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Their centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: - 26.5 days basic annual leave (increasing with service) + bank holidays. - Please note annual leave will be pro-rated for anyone who does not have - a standard full-time pattern of 37 hours over 5 days, e.g. part-timers - Local Government Pension Scheme with current employer contribution up to - 19.7 percent employer contributions - Flexible working options - Staff parking permit - Reimbursement of professional fees - Comprehensive development and training - Discounted membership at selected local sports and fitness centres - Access to discounts and benefits via online platform Disability Confident They are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Safeguarding This post is subject to a Basic Disclosure Check. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here. Please select the apply button on the vacancy and follow the steps below: Complete an online application and in the supporting statement section, ensure you explain what you would bring to the role and how you meet the essential criteria in the person specification. Provide an up-to-date CV (no more than three sides of A4), explaining any gaps in employment. A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria they use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. Closing date for applications: 24th February 2025 Interviews are scheduled for w/c: 3rd March 2025 NOTE: Interviews are conducted throughout the application process. They reserve the right to close the vacancy at an earlier date and they strongly encourage you to submit your application as soon as possible. You may also have experience in the following roles: Market Manager, Town Centre Manager, Events Coordinator, Retail Coordinator, Market Operations Officer, Public Realm Manager, Community Engagement Officer, Business Development Officer, Street Trading Officer, Market Development Officer, Local Authority Officer, Economic Development Officer, or similar positions, etc. REF-
Feb 11, 2025
Full time
Markets Officer Location: St Albans, Hertfordshire, AL1 3JE, hybrid working (market days on site, non-market days flexible) Salary: £31,773 up to £34,072 inclusive annual salary + up to 19.7 percent employer pension contribution. Hours: 37 hours per week Contract: Permanent, full-time (37 hours pw) The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. About the role St Albans has been home to a market since the ninth century and is the oldest market in England on its original site. It is the market team's job to ensure that the market continues to flourish into its second millennium and beyond. In this role you will work as part of a small team bringing new traders to St Albans Markets, supporting existing traders, and ensuring the smooth running of operations on markets days. The markets team deliver 140 market events each year as well as supporting our charity and events teams. Along with the day-to-day-running of the markets there are many opportunities to take the lead on projects and initiatives to improve the markets and to create opportunities for their market traders. The role involves working every Saturday and multiple Sundays per year due to market days. About you Our client are looking for someone who has an appreciation of the role of markets in city centre regeneration, the ability to deal fairly with people's competing demands, and to remain firm and patient in situations with stressed or agitated customers. The ideal candidate will also have a good working knowledge of Microsoft packages, be able to display initiative and excellent problem-solving skills. St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Their centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: - 26.5 days basic annual leave (increasing with service) + bank holidays. - Please note annual leave will be pro-rated for anyone who does not have - a standard full-time pattern of 37 hours over 5 days, e.g. part-timers - Local Government Pension Scheme with current employer contribution up to - 19.7 percent employer contributions - Flexible working options - Staff parking permit - Reimbursement of professional fees - Comprehensive development and training - Discounted membership at selected local sports and fitness centres - Access to discounts and benefits via online platform Disability Confident They are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Safeguarding This post is subject to a Basic Disclosure Check. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here. Please select the apply button on the vacancy and follow the steps below: Complete an online application and in the supporting statement section, ensure you explain what you would bring to the role and how you meet the essential criteria in the person specification. Provide an up-to-date CV (no more than three sides of A4), explaining any gaps in employment. A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria they use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. Closing date for applications: 24th February 2025 Interviews are scheduled for w/c: 3rd March 2025 NOTE: Interviews are conducted throughout the application process. They reserve the right to close the vacancy at an earlier date and they strongly encourage you to submit your application as soon as possible. You may also have experience in the following roles: Market Manager, Town Centre Manager, Events Coordinator, Retail Coordinator, Market Operations Officer, Public Realm Manager, Community Engagement Officer, Business Development Officer, Street Trading Officer, Market Development Officer, Local Authority Officer, Economic Development Officer, or similar positions, etc. REF-
Markets Officer Location : St Albans, Hertfordshire, AL1 3JE, hybrid working (market days on site, non-market days flexible) Salary: £31,773 up to £34,072 inclusive annual salary + up to 19.7 percent employer pension contribution. Hours: 37 hours per week Contract: Permanent, full-time (37 hours pw) The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. About the role St Albans has been home to a market since the ninth century and is the oldest market in England on its original site. It is the market team's job to ensure that the market continues to flourish into its second millennium and beyond. In this role you will work as part of a small team bringing new traders to St Albans Markets, supporting existing traders, and ensuring the smooth running of operations on markets days. The markets team deliver 140 market events each year as well as supporting our charity and events teams. Along with the day-to-day-running of the markets there are many opportunities to take the lead on projects and initiatives to improve the markets and to create opportunities for their market traders. The role involves working every Saturday and multiple Sundays per year due to market days. About you Our client are looking for someone who has an appreciation of the role of markets in city centre regeneration, the ability to deal fairly with people's competing demands, and to remain firm and patient in situations with stressed or agitated customers. The ideal candidate will also have a good working knowledge of Microsoft packages, be able to display initiative and excellent problem-solving skills. St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Their centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: 26.5 days basic annual leave (increasing with service) + bank holidays. Please note annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions Flexible working options Staff parking permit Reimbursement of professional fees Comprehensive development and training Discounted membership at selected local sports and fitness centres Access to discounts and benefits via online platform Disability Confident They are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Safeguarding This post is subject to a Basic Disclosure Check. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here. Please select the apply button on the vacancy and follow the steps below: Complete an online application and in the supporting statement section, ensure you explain what you would bring to the role and how you meet the essential criteria in the person specification. Provide an up-to-date CV (no more than three sides of A4), explaining any gaps in employment. A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria they use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. Closing date for applications: 24th February 2025 Interviews are scheduled for w/c: 3rd March 2025 NOTE: Interviews are conducted throughout the application process. They reserve the right to close the vacancy at an earlier date and they strongly encourage you to submit your application as soon as possible. You may also have experience in the following roles: Market Manager, Town Centre Manager, Events Coordinator, Retail Coordinator, Market Operations Officer, Public Realm Manager, Community Engagement Officer, Business Development Officer, Street Trading Officer, Market Development Officer, Local Authority Officer, Economic Development Officer, or similar positions, etc. REF-
Feb 10, 2025
Full time
Markets Officer Location : St Albans, Hertfordshire, AL1 3JE, hybrid working (market days on site, non-market days flexible) Salary: £31,773 up to £34,072 inclusive annual salary + up to 19.7 percent employer pension contribution. Hours: 37 hours per week Contract: Permanent, full-time (37 hours pw) The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. About the role St Albans has been home to a market since the ninth century and is the oldest market in England on its original site. It is the market team's job to ensure that the market continues to flourish into its second millennium and beyond. In this role you will work as part of a small team bringing new traders to St Albans Markets, supporting existing traders, and ensuring the smooth running of operations on markets days. The markets team deliver 140 market events each year as well as supporting our charity and events teams. Along with the day-to-day-running of the markets there are many opportunities to take the lead on projects and initiatives to improve the markets and to create opportunities for their market traders. The role involves working every Saturday and multiple Sundays per year due to market days. About you Our client are looking for someone who has an appreciation of the role of markets in city centre regeneration, the ability to deal fairly with people's competing demands, and to remain firm and patient in situations with stressed or agitated customers. The ideal candidate will also have a good working knowledge of Microsoft packages, be able to display initiative and excellent problem-solving skills. St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Their centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: 26.5 days basic annual leave (increasing with service) + bank holidays. Please note annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions Flexible working options Staff parking permit Reimbursement of professional fees Comprehensive development and training Discounted membership at selected local sports and fitness centres Access to discounts and benefits via online platform Disability Confident They are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Safeguarding This post is subject to a Basic Disclosure Check. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here. Please select the apply button on the vacancy and follow the steps below: Complete an online application and in the supporting statement section, ensure you explain what you would bring to the role and how you meet the essential criteria in the person specification. Provide an up-to-date CV (no more than three sides of A4), explaining any gaps in employment. A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria they use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. Closing date for applications: 24th February 2025 Interviews are scheduled for w/c: 3rd March 2025 NOTE: Interviews are conducted throughout the application process. They reserve the right to close the vacancy at an earlier date and they strongly encourage you to submit your application as soon as possible. You may also have experience in the following roles: Market Manager, Town Centre Manager, Events Coordinator, Retail Coordinator, Market Operations Officer, Public Realm Manager, Community Engagement Officer, Business Development Officer, Street Trading Officer, Market Development Officer, Local Authority Officer, Economic Development Officer, or similar positions, etc. REF-
Students Unions are amazing membership organisations with unique structures and ever-changing leadership. The fundraising and partnerships coordinator will play a critical role in the SU working with a range of external partners to deliver new opportunities to our members whilst simultaneously developing new revenue opportunities for UoGSU. The post holder will work closely with senior leaders and other departments to ensure that we maintain excellent relationships with our external partners as well as supporting the development of new partnerships. A full job pack including more details about the role and the person specification we'll be shortlisting against is available to see via our website. Important Dates Closing Date: Wednesday 26th February: 17:00 Interview Date: Friday 7th March Start Date: ASAP Candidates are able to arrange an informal conversation with Josh Clare, Chief Executive Officer in advance of submitting an application. To arrange an informal conversation please head to our website and see the job pack for details. You can submit your CV/application via email which is detailed in the job pack. Please note, we will not accept applications which arrive via an alternative route. Job Details Job Title: Fundraising and Partnerships Coordinator Location: Across all of the main UoGSU sites, with a flexible working policy Department: Partnerships Reports to: CEO Salary: £23,060 Contract Type: Negotiable between 0.6FTE and Full Time Hours: Full time, normally 9am-5pm. Some flexible hours required to meet demands of the Students Union. Working Days: To be negotiated with the successful candidate Benefits: Generous leave entitlement (including closure during Christmas period), contributory pension scheme with an employer contribution, access to discount schemes. Main duties and responsibilities Maintaining and developing partnerships To work alongside the CEO to seek out and develop new partnerships with commercial and non-commercial partners including charitable grant giving organisations/funders. To play an active role in researching and developing applications to charitable grant giving organisations and other potential partner organisations. To reach out to the wider community, enhancing the reputation of UoGSU and strengthening key relationships. To maintain and develop key commercial and non-commercial partnerships with external organisations (such as those who attend on site activations.) To lead on the development of bespoke arrangements for commercial partners to deliver the best experience for our members. To work with others across UoGSU to ensure that all obligations from arrangements with partners are met. This may include the scheduling of communications, data collection, facilitating of on campus visits or other similar actions. To create impactful and data rich reports on the work we do to share with partners and funders. To monitor, evaluate and improve our range of partnership opportunities to deliver quality experiences for our members and best return on investment for partners. Student sales and internal communication To lead on the sale of UoG merchandise at key events such as Welcome and Graduation. To support the running of a suitable online shop offer. To lead on stock management for UoG merchandise including ordering, stock control and sales reporting for key SU events. To act as the first responder to inbound enquires via the SU email inbox. To view our full job pack and person specification please visit our website.
Feb 07, 2025
Full time
Students Unions are amazing membership organisations with unique structures and ever-changing leadership. The fundraising and partnerships coordinator will play a critical role in the SU working with a range of external partners to deliver new opportunities to our members whilst simultaneously developing new revenue opportunities for UoGSU. The post holder will work closely with senior leaders and other departments to ensure that we maintain excellent relationships with our external partners as well as supporting the development of new partnerships. A full job pack including more details about the role and the person specification we'll be shortlisting against is available to see via our website. Important Dates Closing Date: Wednesday 26th February: 17:00 Interview Date: Friday 7th March Start Date: ASAP Candidates are able to arrange an informal conversation with Josh Clare, Chief Executive Officer in advance of submitting an application. To arrange an informal conversation please head to our website and see the job pack for details. You can submit your CV/application via email which is detailed in the job pack. Please note, we will not accept applications which arrive via an alternative route. Job Details Job Title: Fundraising and Partnerships Coordinator Location: Across all of the main UoGSU sites, with a flexible working policy Department: Partnerships Reports to: CEO Salary: £23,060 Contract Type: Negotiable between 0.6FTE and Full Time Hours: Full time, normally 9am-5pm. Some flexible hours required to meet demands of the Students Union. Working Days: To be negotiated with the successful candidate Benefits: Generous leave entitlement (including closure during Christmas period), contributory pension scheme with an employer contribution, access to discount schemes. Main duties and responsibilities Maintaining and developing partnerships To work alongside the CEO to seek out and develop new partnerships with commercial and non-commercial partners including charitable grant giving organisations/funders. To play an active role in researching and developing applications to charitable grant giving organisations and other potential partner organisations. To reach out to the wider community, enhancing the reputation of UoGSU and strengthening key relationships. To maintain and develop key commercial and non-commercial partnerships with external organisations (such as those who attend on site activations.) To lead on the development of bespoke arrangements for commercial partners to deliver the best experience for our members. To work with others across UoGSU to ensure that all obligations from arrangements with partners are met. This may include the scheduling of communications, data collection, facilitating of on campus visits or other similar actions. To create impactful and data rich reports on the work we do to share with partners and funders. To monitor, evaluate and improve our range of partnership opportunities to deliver quality experiences for our members and best return on investment for partners. Student sales and internal communication To lead on the sale of UoG merchandise at key events such as Welcome and Graduation. To support the running of a suitable online shop offer. To lead on stock management for UoG merchandise including ordering, stock control and sales reporting for key SU events. To act as the first responder to inbound enquires via the SU email inbox. To view our full job pack and person specification please visit our website.
Event Manager Membership Organisation Remote with UK travel Up to £40,000 + Excellent Benefits We are currently recruiting for an exciting opportunity for an Event Manager to join a leading membership organisation. This role is perfect for a proactive and experienced event professional looking to manage a variety of events for a dynamic community of educational institutions across the UK. The position is based remotely, with occasional travel around the UK, and offers a competitive salary of £40,000 along with excellent benefits. You ll be involved in delivering impactful events and activities that support the advancement of education and professional development for educators. Duties & Responsibilities: Organise and deliver a variety of events for members, including conferences, seminars, workshops, and award ceremonies. Manage all logistics associated with event planning and execution, both virtually and in-person. Oversee budget management and ensure cost efficiency across all events. Collaborate closely with internal teams and external stakeholders to create a tailored events programme. Coordinate with marketing and external sponsors to enhance event promotion and maximize financial support. What Experience is Required: Proven experience in event management, with a strong portfolio of both virtual and in-person events ideally within the fundraising function of a non-profit or membership organisation. Experience in managing event budgets and working with sponsors to drive event success. Strong communication skills and experience collaborating with internal teams and external partners. Salary & Benefits: Competitive salary of £40,000 per annum. Excellent benefits package including flexible working, healthcare options, and more. Location: This role is remote with UK travel. How to Apply: Please send your CV to Skye McLellan of CV Screen in strict confidence. Alternate Job Titles: Event Coordinator Conference Manager Sponsorship Manager CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)
Jan 29, 2025
Full time
Event Manager Membership Organisation Remote with UK travel Up to £40,000 + Excellent Benefits We are currently recruiting for an exciting opportunity for an Event Manager to join a leading membership organisation. This role is perfect for a proactive and experienced event professional looking to manage a variety of events for a dynamic community of educational institutions across the UK. The position is based remotely, with occasional travel around the UK, and offers a competitive salary of £40,000 along with excellent benefits. You ll be involved in delivering impactful events and activities that support the advancement of education and professional development for educators. Duties & Responsibilities: Organise and deliver a variety of events for members, including conferences, seminars, workshops, and award ceremonies. Manage all logistics associated with event planning and execution, both virtually and in-person. Oversee budget management and ensure cost efficiency across all events. Collaborate closely with internal teams and external stakeholders to create a tailored events programme. Coordinate with marketing and external sponsors to enhance event promotion and maximize financial support. What Experience is Required: Proven experience in event management, with a strong portfolio of both virtual and in-person events ideally within the fundraising function of a non-profit or membership organisation. Experience in managing event budgets and working with sponsors to drive event success. Strong communication skills and experience collaborating with internal teams and external partners. Salary & Benefits: Competitive salary of £40,000 per annum. Excellent benefits package including flexible working, healthcare options, and more. Location: This role is remote with UK travel. How to Apply: Please send your CV to Skye McLellan of CV Screen in strict confidence. Alternate Job Titles: Event Coordinator Conference Manager Sponsorship Manager CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)
Assistant Adjudicator We are looking for an Assistant Adjudicator (AA) to work as part of the team responsible for reviewing and resolving the more complex complaints that cannot easily be resolved. Position: Assistant Adjudicators - Complaint Handling Location: Reading/remote Hours: 35-hour working week; part-time working considered; opportunity for flexible working Salary: £43,631 Contract: Full-time, permanent (part-time hours would be considered) Closing Date: 9 January 2023 at 9am. The Role As an Assistant Adjudicator (AA) you work as part of the team responsible for reviewing and resolving the more complex complaints that cannot easily be resolved. Working independently, within a framework for guidance, you will typically seek to find the most effective path to resolve complaints. Your work will provide important learning to improve the higher education experience for all students. Responsibilities: Review complex and entrenched complaints and make and communicate decisions about their resolution, seeking guidance where required Write and issue clear, concise, accurate and well-reasoned case decisions/Complaint Outcomes Manage a complex, varied and demanding caseload of complaints Obtain documentation and information from students and providers as necessary and analyse information to identify the most appropriate route towards resolution Contribute to the effective throughput of cases within the case-handling process Represent the organisation at external events and contribute in other ways of sharing good practice Contribute to the effective management of the core asset, specialist knowledge, by following internal guidance on good practice in knowledge management and sharing your knowledge appropriately with colleagues. About You You will be someone who: Shares the values of integrity and independence, quality, openness and accessibility, service ethos, engagement, and equality and diversity. Has outstanding skills in logical, analytical, and critical thinking. Can read and understand high volumes of text quickly, identify what information is relevant and evaluate evidence. Is comfortable making decisions which have a significant impact on other people's lives. Can communicate clearly and concisely and explain decisions, both in writing and on the phone. Accepts that situations are sometimes uncertain and continues to strive for excellence despite this. Sees things from other people's perspectives, recognising and accounting for the barriers they might face. Is aware of how decisions can be affected by unconscious bias and openly interrogates decision-making processes to minimise their impact. Is able to make difficult or unpopular decisions when necessary. Acts with integrity and treats others with kindness, courtesy, dignity and respect. We would love to hear from you if you have one or more of the following: Can demonstrate the capability to look at problems and evidence with a critical eye, applying sound reasoning to reach and communicate logical and clear decisions. Worked in a role resolving complaints, mediation or arbitration. Experience in representing or supporting students Worked in a role applying legal principles outside the field of litigation The organisation values diverse backgrounds, life experiences and perspectives, and have a supportive and inclusive organisational culture. In order to be representative of the community and the people who use the service, applications from candidates from all backgrounds are welcome. In particular, the organisation would welcome applicants from Black, Asian, and other minority ethnic backgrounds who are currently underrepresented amongst it's people and will consider applications for full-time or part-time working and any other reasonable adjustments that you may need. Qualifications Given the mission and purpose of the organisation, any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms will be considered. Salary and Benefits Starting salary £43,631 with career progression opportunities. A blended approach to office working allowing up to 80/20 split between remote and office-based working 35-hour working week; part-time working considered; opportunity for flexible working. Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays. Gym membership (on completion of probation). Defined benefit pension scheme. Season ticket loan. You will be asked to submit your CV and a Supporting Statement as part of the application process. About the Organisation The organisation's vision is that students are always treated fairly and is working towards this by resolving complaints from students, sharing learning from complaints to help improve policies and practices, and working with other organisations in the higher education sector and beyond. We are looking for skilled people who share the passion for fairness and want to do worthwhile work that makes a difference. You may also have experience in roles such as Student Reps, HE Administration, HE Administrator, HE Admin Complaints Resolution, Complaints Resolution Officer, Complaints Resolution Coordinator, Mediation, Mediator, Arbitration, Legal principles, Case Officer / Adjudicator, Adjudicator, Casework Administrator, Social Worker Adjudicator, Education Adjudicator, Education Adjudicator, Complaints Officer, Complaints Handler, Complaints Liaison, Complaints Adjudicator, Case Handler. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Dec 19, 2022
Full time
Assistant Adjudicator We are looking for an Assistant Adjudicator (AA) to work as part of the team responsible for reviewing and resolving the more complex complaints that cannot easily be resolved. Position: Assistant Adjudicators - Complaint Handling Location: Reading/remote Hours: 35-hour working week; part-time working considered; opportunity for flexible working Salary: £43,631 Contract: Full-time, permanent (part-time hours would be considered) Closing Date: 9 January 2023 at 9am. The Role As an Assistant Adjudicator (AA) you work as part of the team responsible for reviewing and resolving the more complex complaints that cannot easily be resolved. Working independently, within a framework for guidance, you will typically seek to find the most effective path to resolve complaints. Your work will provide important learning to improve the higher education experience for all students. Responsibilities: Review complex and entrenched complaints and make and communicate decisions about their resolution, seeking guidance where required Write and issue clear, concise, accurate and well-reasoned case decisions/Complaint Outcomes Manage a complex, varied and demanding caseload of complaints Obtain documentation and information from students and providers as necessary and analyse information to identify the most appropriate route towards resolution Contribute to the effective throughput of cases within the case-handling process Represent the organisation at external events and contribute in other ways of sharing good practice Contribute to the effective management of the core asset, specialist knowledge, by following internal guidance on good practice in knowledge management and sharing your knowledge appropriately with colleagues. About You You will be someone who: Shares the values of integrity and independence, quality, openness and accessibility, service ethos, engagement, and equality and diversity. Has outstanding skills in logical, analytical, and critical thinking. Can read and understand high volumes of text quickly, identify what information is relevant and evaluate evidence. Is comfortable making decisions which have a significant impact on other people's lives. Can communicate clearly and concisely and explain decisions, both in writing and on the phone. Accepts that situations are sometimes uncertain and continues to strive for excellence despite this. Sees things from other people's perspectives, recognising and accounting for the barriers they might face. Is aware of how decisions can be affected by unconscious bias and openly interrogates decision-making processes to minimise their impact. Is able to make difficult or unpopular decisions when necessary. Acts with integrity and treats others with kindness, courtesy, dignity and respect. We would love to hear from you if you have one or more of the following: Can demonstrate the capability to look at problems and evidence with a critical eye, applying sound reasoning to reach and communicate logical and clear decisions. Worked in a role resolving complaints, mediation or arbitration. Experience in representing or supporting students Worked in a role applying legal principles outside the field of litigation The organisation values diverse backgrounds, life experiences and perspectives, and have a supportive and inclusive organisational culture. In order to be representative of the community and the people who use the service, applications from candidates from all backgrounds are welcome. In particular, the organisation would welcome applicants from Black, Asian, and other minority ethnic backgrounds who are currently underrepresented amongst it's people and will consider applications for full-time or part-time working and any other reasonable adjustments that you may need. Qualifications Given the mission and purpose of the organisation, any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms will be considered. Salary and Benefits Starting salary £43,631 with career progression opportunities. A blended approach to office working allowing up to 80/20 split between remote and office-based working 35-hour working week; part-time working considered; opportunity for flexible working. Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays. Gym membership (on completion of probation). Defined benefit pension scheme. Season ticket loan. You will be asked to submit your CV and a Supporting Statement as part of the application process. About the Organisation The organisation's vision is that students are always treated fairly and is working towards this by resolving complaints from students, sharing learning from complaints to help improve policies and practices, and working with other organisations in the higher education sector and beyond. We are looking for skilled people who share the passion for fairness and want to do worthwhile work that makes a difference. You may also have experience in roles such as Student Reps, HE Administration, HE Administrator, HE Admin Complaints Resolution, Complaints Resolution Officer, Complaints Resolution Coordinator, Mediation, Mediator, Arbitration, Legal principles, Case Officer / Adjudicator, Adjudicator, Casework Administrator, Social Worker Adjudicator, Education Adjudicator, Education Adjudicator, Complaints Officer, Complaints Handler, Complaints Liaison, Complaints Adjudicator, Case Handler. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
