Account Manager

My client is a market-leading luxury brand in the kitchen and interiors sector. This role is expected to progress into a field-based sales position, so a valid UK driving licence is essential.

Office-Based Account Manager

Purpose of the Role
To drive sales of premium quartz surfaces through kitchen studios and fabricators. This desk-based role focuses on managing fabricator accounts, generating demand via the kitchen & bathroom (K&B) channel, and supporting designers at point of sale. The role also provides backup to the field sales team as needed.

Key Responsibilities

Fabricators

• Meet sales, ASP, and volume targets.

• Set purchasing goals and monitor account performance.

• Retain and grow existing accounts; identify new opportunities.

• Monitor competitors and suggest tactical responses.

• Ensure fabricators follow correct processes and are well-trained.

• Manage samples and marketing materials.

• Build strong, professional relationships.

Kitchen Studios

• Maintain displays, samples, and POS marketing materials.

• Recommend studio display installs and track ROI.

• Deliver product knowledge sessions to designers.

• Support sales and loyalty programs.

• Stay informed on competitor activity.

Reporting & Admin

• Log customer activity accurately in Salesforce CRM.

• Present updates at sales meetings.

• Attend business meetings and trade shows as required.

Person Specification

Experience

• Essential: 2+ years in B2B or B2C sales.

• Desirable: 3+ years in the kitchen, bathroom, or surfaces industry; premium brand experience.

Education

• Essential: GCSEs in English & Maths (Grade C or above).

• Desirable: A Levels, degree, or relevant qualifications.

Skills

• Strong communication, time management, and interpersonal skills.

• Proficient in Microsoft Office and basic sales tools.

• Organised and self-motivated with commercial awareness.

Attributes

• Confident working independently and collaboratively.

• Professional, calm, and customer-focused.