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Portfolio Change & Comms Manager (Consumer Digital Transformation) United Kingdom
Diageo España SA
Help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world. Join us for career defining opportunities that give you the chance to thrive. Job Description Location: London Contract: full-time, permanent Diageo is the world's leading premium drinks company, a business built on the principles and foundations laid by the giants of our industry. Arthur Guinness, Alexander Walker, and many other dedicated people that followed in their footsteps, cared deeply about the people and businesses they fostered, and the communities in which they operated. Today we stand on the shoulders of these giants and act with the same entrepreneurial spirit. We are a spirited company born of an incredible entrepreneurial legacy. The success of Guinness, Smirnoff, Johnnie Walker, Tanqueray, Baileys and many more brands led to the formation of our company in 1997. And we only thrive today because of the talent of our people to grow our brands, old and new, and keep them strong. Our purpose, celebrating life, every day, everywhere means that our brands are part of celebrations big and small. We believe that living our purpose in full is to make the most of life - to be the best you can be at work, at home, with friends, in the community, and for the community. About the Function: In CDT, our objective is to provide world-class consumer experiences that drive brand & business growth - whilst doing so in the most efficient and sustainable way. We have stood-up 5 engines, supported by a transversal MarTech Transformation Office, to scale these outcomes in repeatable way - consistent technology, capabilities and operating models across marketing fields. We strive to create global tools to support markets and brands to deliver their shape of A&P in a productive manner. About the role: The CDT Portfolio Change & Communications Manager plays a vital role in ensuring that this transformation is not only delivered but also fully adopted and embedded across Diageo's global, regional, and local teams. Reporting into the MarTech Transformation Office (MTO), this role is responsible for designing and implementing change management strategies and internal communications that build awareness, enable adoption, and foster sustained engagement with the CDT portfolio. In this role you will be responsible for: Develop and own the integrated change management plan for the CDT portfolio, aligned to the Engine roadmaps and Project Monarch ways of working. Collaborate with Capability Leads and Product Owners to assess change impact and readiness for each deployment. Coordinate with Regional Digital Hubs and Engagement Leads to localise plans and ensure cultural relevance. 2. Communications & Engagement Design and deliver engaging internal communications campaigns to build awareness and advocacy for CDT tools and initiatives. Create content including newsletters, leadership talking points, Yammer posts, playbooks, case studies, and event materials. Manage the CDT communications calendar and ensure timely updates through regular forums, townhalls, and showcases. 3. Partner Enablement Equip Product and Capability teams with change & comms toolkits to support rollout (e.g., adoption journeys, launch packs, training assets). Facilitate onboarding sessions, capability demos, and knowledge share events with markets, GBTs, ABCs, and CCTs. Monitor feedback loops and adjust plans to maximise user engagement and capability uptake. 4. Adoption & Impact Tracking Work with PMO, Product Teams and Performance Leads to define and track adoption metrics (e.g., usage rates, satisfaction, value Key Performance Indicators). Provide visibility of adoption health and risks across capabilities and markets through dashboards and reports. Share success stories and lessons learned to drive continuous improvement. 5. Change Governance & Ways of Working Embed standardised change approaches in alignment with PACE, Project Monarch, and Enterprise Change standards. Lead or contribute to change working groups, ensuring alignment and consistency across CDT Engines and enabling functions. Champion a user-centred mentality and change agility across the CDT community. To be successful in this role you will need: 6-8 years of experience in change management, internal communications, or digital transformation roles within global organisations. Experience working within marketing, technology, or digital product environments. Strong writing, storytelling, and partner engagement skills. Familiarity with enterprise change frameworks (e.g., PROSCI, ADKAR) and tools (e.g., Planview, SharePoint, Yammer, MS Teams, ADO). Proven ability to manage multiple workstreams and deliver change in complex, matrixed environments. Experience partnering with brand, regional, or capability teams across geographies and functions. Working with Us Flexibility is key to success. From part-time and compressed hours to different locations our people work flexibly in ways to suit them. Talk to us about what flexibility means to you and we'll work together so that you're supported from day one. We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including: Contemporary work life balance policies and wellbeing activities On site gym or subsidised gym membership Contributary pension scheme Comprehensive health insurance for you and your family Annual bonus based on your base salary (dependent on performance) Share options 28 days' vacation per annum Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, attitudes, and more. Ourambitionistocreatethebestperforming,mosttrustedandrespectedconsumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world. Feel inspired? Then this may be the opportunity for you. If you require a reasonable adjustment, please ensure that you capture this information when you submit your application. With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers - the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world. Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented thinkers, leaders, and makers from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of. With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential. What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know atDRINKiQ. Sign-up for job alerts Signing up for job alerts means you'll be the first to hear about new jobs - they'll be sent direct to your inbox. Feel inspired? Then this may be the opportunity for you. Account Executive ( South East & South West Ireland) Martech Solution Architecture - Analytics & AI Lead Assistant Manager, Guinness Open Gate Brewery, London Events & Reservations Assistant, Guinness Open Gate Brewery London
Aug 08, 2025
Full time
Help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world. Join us for career defining opportunities that give you the chance to thrive. Job Description Location: London Contract: full-time, permanent Diageo is the world's leading premium drinks company, a business built on the principles and foundations laid by the giants of our industry. Arthur Guinness, Alexander Walker, and many other dedicated people that followed in their footsteps, cared deeply about the people and businesses they fostered, and the communities in which they operated. Today we stand on the shoulders of these giants and act with the same entrepreneurial spirit. We are a spirited company born of an incredible entrepreneurial legacy. The success of Guinness, Smirnoff, Johnnie Walker, Tanqueray, Baileys and many more brands led to the formation of our company in 1997. And we only thrive today because of the talent of our people to grow our brands, old and new, and keep them strong. Our purpose, celebrating life, every day, everywhere means that our brands are part of celebrations big and small. We believe that living our purpose in full is to make the most of life - to be the best you can be at work, at home, with friends, in the community, and for the community. About the Function: In CDT, our objective is to provide world-class consumer experiences that drive brand & business growth - whilst doing so in the most efficient and sustainable way. We have stood-up 5 engines, supported by a transversal MarTech Transformation Office, to scale these outcomes in repeatable way - consistent technology, capabilities and operating models across marketing fields. We strive to create global tools to support markets and brands to deliver their shape of A&P in a productive manner. About the role: The CDT Portfolio Change & Communications Manager plays a vital role in ensuring that this transformation is not only delivered but also fully adopted and embedded across Diageo's global, regional, and local teams. Reporting into the MarTech Transformation Office (MTO), this role is responsible for designing and implementing change management strategies and internal communications that build awareness, enable adoption, and foster sustained engagement with the CDT portfolio. In this role you will be responsible for: Develop and own the integrated change management plan for the CDT portfolio, aligned to the Engine roadmaps and Project Monarch ways of working. Collaborate with Capability Leads and Product Owners to assess change impact and readiness for each deployment. Coordinate with Regional Digital Hubs and Engagement Leads to localise plans and ensure cultural relevance. 2. Communications & Engagement Design and deliver engaging internal communications campaigns to build awareness and advocacy for CDT tools and initiatives. Create content including newsletters, leadership talking points, Yammer posts, playbooks, case studies, and event materials. Manage the CDT communications calendar and ensure timely updates through regular forums, townhalls, and showcases. 3. Partner Enablement Equip Product and Capability teams with change & comms toolkits to support rollout (e.g., adoption journeys, launch packs, training assets). Facilitate onboarding sessions, capability demos, and knowledge share events with markets, GBTs, ABCs, and CCTs. Monitor feedback loops and adjust plans to maximise user engagement and capability uptake. 4. Adoption & Impact Tracking Work with PMO, Product Teams and Performance Leads to define and track adoption metrics (e.g., usage rates, satisfaction, value Key Performance Indicators). Provide visibility of adoption health and risks across capabilities and markets through dashboards and reports. Share success stories and lessons learned to drive continuous improvement. 5. Change Governance & Ways of Working Embed standardised change approaches in alignment with PACE, Project Monarch, and Enterprise Change standards. Lead or contribute to change working groups, ensuring alignment and consistency across CDT Engines and enabling functions. Champion a user-centred mentality and change agility across the CDT community. To be successful in this role you will need: 6-8 years of experience in change management, internal communications, or digital transformation roles within global organisations. Experience working within marketing, technology, or digital product environments. Strong writing, storytelling, and partner engagement skills. Familiarity with enterprise change frameworks (e.g., PROSCI, ADKAR) and tools (e.g., Planview, SharePoint, Yammer, MS Teams, ADO). Proven ability to manage multiple workstreams and deliver change in complex, matrixed environments. Experience partnering with brand, regional, or capability teams across geographies and functions. Working with Us Flexibility is key to success. From part-time and compressed hours to different locations our people work flexibly in ways to suit them. Talk to us about what flexibility means to you and we'll work together so that you're supported from day one. We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including: Contemporary work life balance policies and wellbeing activities On site gym or subsidised gym membership Contributary pension scheme Comprehensive health insurance for you and your family Annual bonus based on your base salary (dependent on performance) Share options 28 days' vacation per annum Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, attitudes, and more. Ourambitionistocreatethebestperforming,mosttrustedandrespectedconsumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world. Feel inspired? Then this may be the opportunity for you. If you require a reasonable adjustment, please ensure that you capture this information when you submit your application. With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers - the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world. Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented thinkers, leaders, and makers from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of. With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential. What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know atDRINKiQ. Sign-up for job alerts Signing up for job alerts means you'll be the first to hear about new jobs - they'll be sent direct to your inbox. Feel inspired? Then this may be the opportunity for you. Account Executive ( South East & South West Ireland) Martech Solution Architecture - Analytics & AI Lead Assistant Manager, Guinness Open Gate Brewery, London Events & Reservations Assistant, Guinness Open Gate Brewery London
Vice President - Credit Portfolio Manager
MUFG Bank, Ltd
Vice President - Credit Portfolio Manager page is loaded Vice President - Credit Portfolio Manager Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id -WD Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. OVERVIEW OF THE DEPARTMENT/SECTION Mitsubishi UFJ Financial Group ("MUFG") is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. As one of the top financial groups globally with a vison to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do. We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. MUFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: MTU) stock exchanges. The group's operating companies include, but are not limited to, MUFG Bank, Ltd., Mitsubishi UFJ Trust and Banking (Japan's leading trust bank), Mitsubishi UFJ Securities Holdings (one of Japan's largest securities firms), and MUFG Americas Holdings. Please visit our website for more information - Credit Portfolio Management (CPM) is a global function that is responsible for actively managing MUFG Bank's loan portfolio including monitoring the credit quality and efficiency of the loan portfolio, developing and executing hedging and loan sales strategies to protect/optimize the bank's capital using real-market information, market research and traditional fundamental credit analysis. In addition, CPM works closely with the business lines to participate in the analysis and evaluation of new business opportunities and provide exposure management solutions when necessary. NUMBER OF DIRECT REPORTS None MAIN PURPOSE OF THE ROLE The successful candidate will join the Advisory & Research (A&R) team in its newly established function for managing stressed and distressed credit situations within the first line of defence. The main purpose of this role is overseeing borrowers from initial signs of weakness up to debt repayment either through exposure management or legal workouts in distressed scenarios. The A&R team is part of the EMEA Credit Portfolio Management Office (ECPMO), which actively works with its business partners throughout the MUFG group to analyse new business opportunities, create and execute risk management solutions using various liquid or illiquid hedging tools such as CDS, Credit Insurance, Securitizations, Loans sales and Risk Participations and perform various analyses of the Bank's loan portfolio. The role holder is expected to actively participate in broader ECPMO ad hoc projects. These may entail facilitating the execution of new, profitable transactions and to participate in the overall risk management process to improve the risk/return characteristics of the bank's portfolio. KEY RESPONSIBILITIES To work with senior management, relationship management divisions, credit analysis divisions and risk functions to: Monitor markets and borrower news flow and work with colleagues across analytical functions within the first line of defence to enable the early detection of credit concerns. Conduct independent in-depth credit analysis on specific borrowers encompassing financial analysis/projections to assess the implications of various drivers on a borrower's credit quality. Carry out a thorough assessment of a borrower's capital structure and understand the seniority of debt repayment. This will entail reviewing legal documentation, covering areas such as transferability restrictions, covenants, events of defaults, asset protection, security etc. Looking through the valuation of comparable companies to assess a borrower's enterprise values and go through a waterfall analysis of the capital structure to assess recoveries for our exposures. Thinking strategically about our positioning versus other lenders and understanding strengths, weaknesses, opportunities and threats. Looking at market instruments and using relative value analysis to offer indicative market values of our exposures. Assess various exposure management strategies and liaise with various specialist teams covering solutions such as but not limited to, loan sales, credit insurance and credit default swaps. Present to various stakeholders (including senior management and committees) the outcome of their analysis in a clear, concise and confident manner. SKILLS AND EXPERIENCE WORK EXPERIENCE Essential: Must demonstrate command of any two of the following three skill sets and be eager to develop skills for the remaining third: Understanding of corporate lending encompassing leveraged finance, growth markets, stressed and/or distressed credit investing, Understanding of credit risk pricing gained ideally through fixed income or loan investing, including areas such as corporate credit, sovereign and varying degrees of seniority and security. Understanding of risk mitigation products such as Credit Default Swaps Credit Insurance, Loan sales, Risk Participations and Securitization. preferably including within a portfolio context; Preferred: Hands on experience in managing stressed and/or distressed credit within a legal or financial advisory environment. Understanding of relationship banking and ancillary banking products such as fixed income, interest rate swaps, FX and cash management. SKILLS Functional / Technical Competencies: Essential: Strong communication and presentation skills. Strong interpersonal skills in the management of multiple senior stakeholders. Solid understanding pf credit analysis, credit ratings and credit markets. Proficient user of MS Office applications, Excel for financial modelling and data analysis along with word and PowerPoint. Preferred: 'Bloomberg and other market information systems, possibly VBA experience. Education / Qualifications: Essential: De gree educated (Business, Economics, Law, Accounting or relevant technical subject) or demonstrating equivalent practical experience. Preferred: Industry qualification in a credit analysis or debt management related subject (CFA, CQF, etc.), legal or auditing qualifications and/or completion of formal credit training. PERSONAL REQUIREMENTS Friendly and collaborative personality which values a well established team culture Excellent attention to detail and accuracy Proactive, self-motivated, results driven, with a strong sense of accountability The ability to operate in a fast paced environment and prioritise work accordingly Strong numerical and problem solving skills A creative and innovative approach to work We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law. Similar Jobs (5) AVP - Credit Portfolio Manager locations London time type Full time posted on Posted 2 Days Ago Assistant Vice President, Loan Participation locations London time type Full time posted on Posted 30+ Days Ago Assistant Vice President, Loans Agency, Transaction Coordinator locations London time type Full time posted on Posted 30+ Days Ago At MUFG, our colleagues are our greatest assets . click apply for full job details
Jul 30, 2025
Full time
Vice President - Credit Portfolio Manager page is loaded Vice President - Credit Portfolio Manager Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id -WD Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. OVERVIEW OF THE DEPARTMENT/SECTION Mitsubishi UFJ Financial Group ("MUFG") is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. As one of the top financial groups globally with a vison to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do. We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. MUFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: MTU) stock exchanges. The group's operating companies include, but are not limited to, MUFG Bank, Ltd., Mitsubishi UFJ Trust and Banking (Japan's leading trust bank), Mitsubishi UFJ Securities Holdings (one of Japan's largest securities firms), and MUFG Americas Holdings. Please visit our website for more information - Credit Portfolio Management (CPM) is a global function that is responsible for actively managing MUFG Bank's loan portfolio including monitoring the credit quality and efficiency of the loan portfolio, developing and executing hedging and loan sales strategies to protect/optimize the bank's capital using real-market information, market research and traditional fundamental credit analysis. In addition, CPM works closely with the business lines to participate in the analysis and evaluation of new business opportunities and provide exposure management solutions when necessary. NUMBER OF DIRECT REPORTS None MAIN PURPOSE OF THE ROLE The successful candidate will join the Advisory & Research (A&R) team in its newly established function for managing stressed and distressed credit situations within the first line of defence. The main purpose of this role is overseeing borrowers from initial signs of weakness up to debt repayment either through exposure management or legal workouts in distressed scenarios. The A&R team is part of the EMEA Credit Portfolio Management Office (ECPMO), which actively works with its business partners throughout the MUFG group to analyse new business opportunities, create and execute risk management solutions using various liquid or illiquid hedging tools such as CDS, Credit Insurance, Securitizations, Loans sales and Risk Participations and perform various analyses of the Bank's loan portfolio. The role holder is expected to actively participate in broader ECPMO ad hoc projects. These may entail facilitating the execution of new, profitable transactions and to participate in the overall risk management process to improve the risk/return characteristics of the bank's portfolio. KEY RESPONSIBILITIES To work with senior management, relationship management divisions, credit analysis divisions and risk functions to: Monitor markets and borrower news flow and work with colleagues across analytical functions within the first line of defence to enable the early detection of credit concerns. Conduct independent in-depth credit analysis on specific borrowers encompassing financial analysis/projections to assess the implications of various drivers on a borrower's credit quality. Carry out a thorough assessment of a borrower's capital structure and understand the seniority of debt repayment. This will entail reviewing legal documentation, covering areas such as transferability restrictions, covenants, events of defaults, asset protection, security etc. Looking through the valuation of comparable companies to assess a borrower's enterprise values and go through a waterfall analysis of the capital structure to assess recoveries for our exposures. Thinking strategically about our positioning versus other lenders and understanding strengths, weaknesses, opportunities and threats. Looking at market instruments and using relative value analysis to offer indicative market values of our exposures. Assess various exposure management strategies and liaise with various specialist teams covering solutions such as but not limited to, loan sales, credit insurance and credit default swaps. Present to various stakeholders (including senior management and committees) the outcome of their analysis in a clear, concise and confident manner. SKILLS AND EXPERIENCE WORK EXPERIENCE Essential: Must demonstrate command of any two of the following three skill sets and be eager to develop skills for the remaining third: Understanding of corporate lending encompassing leveraged finance, growth markets, stressed and/or distressed credit investing, Understanding of credit risk pricing gained ideally through fixed income or loan investing, including areas such as corporate credit, sovereign and varying degrees of seniority and security. Understanding of risk mitigation products such as Credit Default Swaps Credit Insurance, Loan sales, Risk Participations and Securitization. preferably including within a portfolio context; Preferred: Hands on experience in managing stressed and/or distressed credit within a legal or financial advisory environment. Understanding of relationship banking and ancillary banking products such as fixed income, interest rate swaps, FX and cash management. SKILLS Functional / Technical Competencies: Essential: Strong communication and presentation skills. Strong interpersonal skills in the management of multiple senior stakeholders. Solid understanding pf credit analysis, credit ratings and credit markets. Proficient user of MS Office applications, Excel for financial modelling and data analysis along with word and PowerPoint. Preferred: 'Bloomberg and other market information systems, possibly VBA experience. Education / Qualifications: Essential: De gree educated (Business, Economics, Law, Accounting or relevant technical subject) or demonstrating equivalent practical experience. Preferred: Industry qualification in a credit analysis or debt management related subject (CFA, CQF, etc.), legal or auditing qualifications and/or completion of formal credit training. PERSONAL REQUIREMENTS Friendly and collaborative personality which values a well established team culture Excellent attention to detail and accuracy Proactive, self-motivated, results driven, with a strong sense of accountability The ability to operate in a fast paced environment and prioritise work accordingly Strong numerical and problem solving skills A creative and innovative approach to work We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law. Similar Jobs (5) AVP - Credit Portfolio Manager locations London time type Full time posted on Posted 2 Days Ago Assistant Vice President, Loan Participation locations London time type Full time posted on Posted 30+ Days Ago Assistant Vice President, Loans Agency, Transaction Coordinator locations London time type Full time posted on Posted 30+ Days Ago At MUFG, our colleagues are our greatest assets . click apply for full job details
Director, Applied Research - Corporates Tax & Trade
Thomas Reuters
The Labs Tax & Corporates team is seeking an exceptional Director to lead our applied research and discovery work in the Corporates Tax & Trade product segment. The ONESOURCE suite provides a comprehensive set of direct tax, indirect tax and trade management solutions for corporations in retail, technology, pharma and many other industries. Thomson Reuters recently launched new AI capabilities in this space, including an AI assistant as well as a capability to classify goods & products. The successful candidate will work with the team to further push the envelope of AI in Corporates Tax & Trade, keep delivering solutions that solve customer problems today and discover the art of the possible for AI in Tax & Trade. About the Role: In this opportunity as an Applied Research Director for Corporates Tax & Trade you will: Lead: You will lead a high performing team of 20+ applied scientists and research engineers, setting clear expectations, modeling expected behaviors and actively coaching. You will be a proactive communicator who is excited to share their work and even more excited to highlight the accomplishments of their team. Deliver: With a sense of urgency and the desire to work in a fast-paced, dynamic environment, you will enable your team to solve complex business problems and build solutions with clearly defined outcomes. You will drive the end-to-end model development lifecycle partnering effectively with a collaborative cross-functional team. You will deliver novel features and experiences in the ONESOURCE AI Assistant and other AI product experiences in ONESOURCE Innovate: o You will be empowered to try new approaches, learn new technologies, and take informed risks with good judgement. Furthermore, you will encourage and empower your team to do the same. o You will foster innovative ideas to solve real-world challenges. You will help lead the way in growing the understanding and adoption of AI, NLP and IR across the enterprise. Key new initiatives include: The ONESOURCE Intelligent Compliance vision which aims to combine end to end compliance capabilities with market leading content, expertise and AI to help customers plan ahead and make directional tax & trade compliance decisions Have oversight on multiple large projects and initiatives across multiple key TR product lines in Corporates Tax & Trade Work directly with leaders in product management, product marketing, engineering, editorial and UX to prioritize and deliver on key initiatives and continuously improve ways of working Manage the project portfolio, the budget and prioritize & allocate staff Confidently represent our work to customers and other external venues Coach & mentor team members and managers to function as a highly effective team About You: Basic qualifications: PhD in a relevant discipline or Master's plus a comparable level of experience 10+ years hands-on experience building AI / NLP systems for commercial applications in a cross functional setting 5+ years of management experience - coaching & developing high-performing teams Experience delivering minimum viable products in a large enterprise environment Experience with building and maintaining production ML systems on AWS You will work directly with customers as well as TR product and technology leaders to define and deliver on the Corporates Tax & Trade AI vision. Experience designing and implementing solutions with large language models, including RAG frameworks and agentic frameworks Outstanding communication and data-driven decision-making Preferred qualifications: 8+ years of management experience - coaching & developing high-performing teams Experience innovating state-of-the-art research to solve applied, real-world problems. Publications at relevant venues such as ACL, EMNLP, NAACL, NeurIPS, ICLR, SIGIR, ICML, KDD or similar conferences and venues. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . More information about Thomson Reuters can be found on
Jul 17, 2025
Full time
The Labs Tax & Corporates team is seeking an exceptional Director to lead our applied research and discovery work in the Corporates Tax & Trade product segment. The ONESOURCE suite provides a comprehensive set of direct tax, indirect tax and trade management solutions for corporations in retail, technology, pharma and many other industries. Thomson Reuters recently launched new AI capabilities in this space, including an AI assistant as well as a capability to classify goods & products. The successful candidate will work with the team to further push the envelope of AI in Corporates Tax & Trade, keep delivering solutions that solve customer problems today and discover the art of the possible for AI in Tax & Trade. About the Role: In this opportunity as an Applied Research Director for Corporates Tax & Trade you will: Lead: You will lead a high performing team of 20+ applied scientists and research engineers, setting clear expectations, modeling expected behaviors and actively coaching. You will be a proactive communicator who is excited to share their work and even more excited to highlight the accomplishments of their team. Deliver: With a sense of urgency and the desire to work in a fast-paced, dynamic environment, you will enable your team to solve complex business problems and build solutions with clearly defined outcomes. You will drive the end-to-end model development lifecycle partnering effectively with a collaborative cross-functional team. You will deliver novel features and experiences in the ONESOURCE AI Assistant and other AI product experiences in ONESOURCE Innovate: o You will be empowered to try new approaches, learn new technologies, and take informed risks with good judgement. Furthermore, you will encourage and empower your team to do the same. o You will foster innovative ideas to solve real-world challenges. You will help lead the way in growing the understanding and adoption of AI, NLP and IR across the enterprise. Key new initiatives include: The ONESOURCE Intelligent Compliance vision which aims to combine end to end compliance capabilities with market leading content, expertise and AI to help customers plan ahead and make directional tax & trade compliance decisions Have oversight on multiple large projects and initiatives across multiple key TR product lines in Corporates Tax & Trade Work directly with leaders in product management, product marketing, engineering, editorial and UX to prioritize and deliver on key initiatives and continuously improve ways of working Manage the project portfolio, the budget and prioritize & allocate staff Confidently represent our work to customers and other external venues Coach & mentor team members and managers to function as a highly effective team About You: Basic qualifications: PhD in a relevant discipline or Master's plus a comparable level of experience 10+ years hands-on experience building AI / NLP systems for commercial applications in a cross functional setting 5+ years of management experience - coaching & developing high-performing teams Experience delivering minimum viable products in a large enterprise environment Experience with building and maintaining production ML systems on AWS You will work directly with customers as well as TR product and technology leaders to define and deliver on the Corporates Tax & Trade AI vision. Experience designing and implementing solutions with large language models, including RAG frameworks and agentic frameworks Outstanding communication and data-driven decision-making Preferred qualifications: 8+ years of management experience - coaching & developing high-performing teams Experience innovating state-of-the-art research to solve applied, real-world problems. Publications at relevant venues such as ACL, EMNLP, NAACL, NeurIPS, ICLR, SIGIR, ICML, KDD or similar conferences and venues. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . More information about Thomson Reuters can be found on
Reception and Customer Service - Heanor, Derbyshire
Places Leisure Heanor, Derbyshire
Reception and Customer Service - Heanor, Derbyshire We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause. More About the Role: We have an exciting new opportunity for a Reception and Sales colleague, (internally known as a Placemaker) at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. You will be highly organised and thrive on delivering excellent customer service whilst promoting a helpful and welcoming environment that offers a positive first impression to all prospective and existing members. Previous experience in a sales and customer service environment would be beneficial, however, if you are a naturally proactive and self-motivated individual, then with our continuous learning and development opportunities, we would be happy to support you with the training and tools to succeed in this role and beyond. There are many opportunities available for you within Places Leisure. Your career with us as a Placemaker is a great first step to many different routes including a Placemaker Assistant Manager and Placemaker Manager. In the Placemaker role, we will offer ongoing training and development opportunities, including Customer Service and Sales learning through our training partners, regular webinars and seminars to develop sales performance as well as opportunities to develop cross skills in lifeguarding, swimming teaching & more. More About You: You will have the inherent ability to create personable and meaningful relationships with customers in a unique and relevant way. You will be able to multi-task and manage daily operational tasks with strong execution and confidence. Be an advocate for the benefits of physical activity and contribute to our mission of creating active places and healthy people. You will have the ability to use sales tools and techniques documented by Places Leisure membership management. Sales focused and target driven individual. You will have a passion for delivering first class customer service and deal with customers in a friendly and professional manner whilst going above and beyond to deliver the highest level of standards. Benefits We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: We align with the Real Living Wage foundation A bonus scheme for all colleagues at 2% Full Health & Fitness membership for you, a nominated adult and up to 4 juniors Flexible working (including part time working, shift work and more) An opportunity to purchase additional annual leave Lots of opportunity to access ongoing personal learning and development Access to our Company Pension scheme Cashback plan for healthcare costs - up to £500 saving per year Discounts of up to 50% on activities, centre shop and cafes Extra perks including huge discounts and offers from shops, cinemas and much more. If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Jul 14, 2025
Full time
Reception and Customer Service - Heanor, Derbyshire We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause. More About the Role: We have an exciting new opportunity for a Reception and Sales colleague, (internally known as a Placemaker) at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. You will be highly organised and thrive on delivering excellent customer service whilst promoting a helpful and welcoming environment that offers a positive first impression to all prospective and existing members. Previous experience in a sales and customer service environment would be beneficial, however, if you are a naturally proactive and self-motivated individual, then with our continuous learning and development opportunities, we would be happy to support you with the training and tools to succeed in this role and beyond. There are many opportunities available for you within Places Leisure. Your career with us as a Placemaker is a great first step to many different routes including a Placemaker Assistant Manager and Placemaker Manager. In the Placemaker role, we will offer ongoing training and development opportunities, including Customer Service and Sales learning through our training partners, regular webinars and seminars to develop sales performance as well as opportunities to develop cross skills in lifeguarding, swimming teaching & more. More About You: You will have the inherent ability to create personable and meaningful relationships with customers in a unique and relevant way. You will be able to multi-task and manage daily operational tasks with strong execution and confidence. Be an advocate for the benefits of physical activity and contribute to our mission of creating active places and healthy people. You will have the ability to use sales tools and techniques documented by Places Leisure membership management. Sales focused and target driven individual. You will have a passion for delivering first class customer service and deal with customers in a friendly and professional manner whilst going above and beyond to deliver the highest level of standards. Benefits We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: We align with the Real Living Wage foundation A bonus scheme for all colleagues at 2% Full Health & Fitness membership for you, a nominated adult and up to 4 juniors Flexible working (including part time working, shift work and more) An opportunity to purchase additional annual leave Lots of opportunity to access ongoing personal learning and development Access to our Company Pension scheme Cashback plan for healthcare costs - up to £500 saving per year Discounts of up to 50% on activities, centre shop and cafes Extra perks including huge discounts and offers from shops, cinemas and much more. If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Oxford Innovation Space
Deputy Centre Manager
Oxford Innovation Space Hoddesdon, Hertfordshire
We are excited to announce a new vacancy for a Deputy Centre Manager at Hoddesdon Enterprise Centre, with additional responsibilities supporting the Broxbourne Enterprise Centre Manager at Theobalds Enterprise Centre. This pivotal role focuses on driving sales, community engagement, and operational efficiency at Hoddesdon, while supporting the broader performance goals of both centres. The Deputy Centre Manager will play a key part in enhancing the commercial and financial success of Hoddesdon and contribute to the strategic direction set by the Centre Manager, who leads both sites. Oxford Innovation Space operates a network of innovation centres across the UK, supporting start-ups, growing SMEs, investors, and public sector partners. This role is a great opportunity to lead the commercial performance of a dynamic business hub. Background: The Deputy Centre Manager will report to the Broxbourne Enterprise Centre Manager and be supported by a small on-site team, including an Assistant Centre Manager, Customer Experience Assistant, Maintenance Technician, and an Innovation Director. They will work closely with the Centre Manager, both site teams, and senior management as required. Major objectives of the role: Commercial Excellence: Overall management and accountability for the commercial performance of Hoddesdon Enterprise Centre, delivering all aspects of sales, marketing, operational activities and standards for the centre to attract new customers and ensuring the retention of existing occupiers. Profile and Reputation: To work with the Broxbourne Enterprise Centre Manager to build and sustain a dynamic and engaged business community 'Two Buildings, One Community' through events, regular communications and facilitation of connections. Relationship and Account Management: Support the Broxbourne Enterprise Centre Manager to cultivate the working partnership between Oxford Innovation Space and our client, along with other partners to identify and develop areas of collaboration and joint initiatives as 'one BEC team' Operational Excellence: Deliver a world class service to the centre community in facilities, support and collaborative connections and the training and development of centre staff Main duties and responsibilities: Sales and Marketing Promote and sell office, workshop, coworking, and meeting space to drive occupancy and revenue, using strong negotiation and creative sales tactics Work with the Centre Manager and marketing team to implement local campaigns and generate enquiries Stay informed about Oxford Innovation services and promote them to clients and partners Engage with tenant businesses to support renewals and refer to relevant business support where needed Identify opportunities to improve financial performance Lead community-building initiatives to foster collaboration among clients, partners, and stakeholders Financial Manage monthly billing, revenue collection, and financial reporting, with a solid understanding of P&L and cost control Support annual budgeting, including pricing, local strategies, and CAPEX planning Monitor and control OPEX, recommending cost-saving measures where appropriate Operational Oversee building standards, including cleanliness, health & safety, and security, in line with operating procedures Foster a culture of quality service and customer care through feedback, staff coaching, and tenant surveys Promote the centre's reputation for exceptional customer service Ensure that an appropriate competent employeeisalways available to handle emergencies Take responsibility for personal development by attending training and meetings as required Team Development Manage and support the centre team, including Assistant Centre Manager, Customer Experience Assistant, and Maintenance Technician, with temporary cover as needed Work with the Centre Manager to foster a unified team across both sites and ensure holiday/absence cover Lead recruitment, development, and coaching to maintain high performance and service standards Conduct regular 1:1s, quarterly reviews, and annual appraisals in line with the company's People First Strategy and competency model Additional information: Experience Experience in managing co-working, shared workspace, or similar customer-focused operations Strong management skills to drive service performance Proven networking and negotiation abilities to maximise revenue Excellent communication skills with stakeholders and senior contacts Personal Competences Self-motivated, proactive, and eager to contribute beyond their role Passionate about enterprise and fostering a vibrant business community Tech-savvy, with strong communication skills online and offline Confident, approachable, and committed to excellent client service Capable of leading, motivating, and delegating tasks effectively What's in it for you? Salary of £38,000 - £40,000 per annum, depending on experience 25 days' holiday + Bank Holidays Flexible benefits package: Pension, life assurance, and holiday adjustment options Private medical, dental, and health screening Cycle to work scheme & charitable giving Friendly, flexible, and informal work environment If you think you could be a great member of team and would like an exciting opportunity in return, then this is the role you have been looking for - click 'apply' today to become our new Deputy Centre Manager or to find out more information about the role. We would love to hear from you! We are an equal opportunities employer and welcome applications from all backgrounds. We kindly ask that previous applicants not reapply. We reserve the right to close the vacancy once we have received sufficient applications, so we would advise you to submit your application as early as possible to prevent disappointment
Jul 10, 2025
Full time
We are excited to announce a new vacancy for a Deputy Centre Manager at Hoddesdon Enterprise Centre, with additional responsibilities supporting the Broxbourne Enterprise Centre Manager at Theobalds Enterprise Centre. This pivotal role focuses on driving sales, community engagement, and operational efficiency at Hoddesdon, while supporting the broader performance goals of both centres. The Deputy Centre Manager will play a key part in enhancing the commercial and financial success of Hoddesdon and contribute to the strategic direction set by the Centre Manager, who leads both sites. Oxford Innovation Space operates a network of innovation centres across the UK, supporting start-ups, growing SMEs, investors, and public sector partners. This role is a great opportunity to lead the commercial performance of a dynamic business hub. Background: The Deputy Centre Manager will report to the Broxbourne Enterprise Centre Manager and be supported by a small on-site team, including an Assistant Centre Manager, Customer Experience Assistant, Maintenance Technician, and an Innovation Director. They will work closely with the Centre Manager, both site teams, and senior management as required. Major objectives of the role: Commercial Excellence: Overall management and accountability for the commercial performance of Hoddesdon Enterprise Centre, delivering all aspects of sales, marketing, operational activities and standards for the centre to attract new customers and ensuring the retention of existing occupiers. Profile and Reputation: To work with the Broxbourne Enterprise Centre Manager to build and sustain a dynamic and engaged business community 'Two Buildings, One Community' through events, regular communications and facilitation of connections. Relationship and Account Management: Support the Broxbourne Enterprise Centre Manager to cultivate the working partnership between Oxford Innovation Space and our client, along with other partners to identify and develop areas of collaboration and joint initiatives as 'one BEC team' Operational Excellence: Deliver a world class service to the centre community in facilities, support and collaborative connections and the training and development of centre staff Main duties and responsibilities: Sales and Marketing Promote and sell office, workshop, coworking, and meeting space to drive occupancy and revenue, using strong negotiation and creative sales tactics Work with the Centre Manager and marketing team to implement local campaigns and generate enquiries Stay informed about Oxford Innovation services and promote them to clients and partners Engage with tenant businesses to support renewals and refer to relevant business support where needed Identify opportunities to improve financial performance Lead community-building initiatives to foster collaboration among clients, partners, and stakeholders Financial Manage monthly billing, revenue collection, and financial reporting, with a solid understanding of P&L and cost control Support annual budgeting, including pricing, local strategies, and CAPEX planning Monitor and control OPEX, recommending cost-saving measures where appropriate Operational Oversee building standards, including cleanliness, health & safety, and security, in line with operating procedures Foster a culture of quality service and customer care through feedback, staff coaching, and tenant surveys Promote the centre's reputation for exceptional customer service Ensure that an appropriate competent employeeisalways available to handle emergencies Take responsibility for personal development by attending training and meetings as required Team Development Manage and support the centre team, including Assistant Centre Manager, Customer Experience Assistant, and Maintenance Technician, with temporary cover as needed Work with the Centre Manager to foster a unified team across both sites and ensure holiday/absence cover Lead recruitment, development, and coaching to maintain high performance and service standards Conduct regular 1:1s, quarterly reviews, and annual appraisals in line with the company's People First Strategy and competency model Additional information: Experience Experience in managing co-working, shared workspace, or similar customer-focused operations Strong management skills to drive service performance Proven networking and negotiation abilities to maximise revenue Excellent communication skills with stakeholders and senior contacts Personal Competences Self-motivated, proactive, and eager to contribute beyond their role Passionate about enterprise and fostering a vibrant business community Tech-savvy, with strong communication skills online and offline Confident, approachable, and committed to excellent client service Capable of leading, motivating, and delegating tasks effectively What's in it for you? Salary of £38,000 - £40,000 per annum, depending on experience 25 days' holiday + Bank Holidays Flexible benefits package: Pension, life assurance, and holiday adjustment options Private medical, dental, and health screening Cycle to work scheme & charitable giving Friendly, flexible, and informal work environment If you think you could be a great member of team and would like an exciting opportunity in return, then this is the role you have been looking for - click 'apply' today to become our new Deputy Centre Manager or to find out more information about the role. We would love to hear from you! We are an equal opportunities employer and welcome applications from all backgrounds. We kindly ask that previous applicants not reapply. We reserve the right to close the vacancy once we have received sufficient applications, so we would advise you to submit your application as early as possible to prevent disappointment
Rethink Mental Illness
Volunteer Café Assistant
Rethink Mental Illness Leek, Staffordshire
Amazing, giving, and inspiring are just a few words we would use to describe our volunteers. Our volunteers are integral to the services we provide and the people we support. If you are looking for a rewarding role where you will make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness. About the role We are looking for Volunteer Café Assistants to support our John Hall Wellness Gardens in Leek. You will be based at our new café and, ideally, you will be able to commit 4 hours per week to volunteering. You will receive training and regular supervision to ensure you feel confident in your role. About the service John Hall Gardens is a Community Education Garden & Café green space for the community of Leek, local schools, colleges, and social enterprises. With the aim of enabling the local community to work/learn and socialise with people with mental and physical health support needs. This includes adults of all ages and children and young people. Assisting the Café Supervisor and your fellow volunteers, you will play an integral part in John Hall Wellness Garden's future, by helping to deliver a café experience for the general public, Friends of the Garden, and guests. If you think you can make a difference and commit some time on a regular on-going basis, we would love to hear from you! This is a great opportunity to develop your current existing skills, learn new skills, and network with other volunteers. We welcome anyone wishing to gain experience or have an interest in going into the hospitality sector. What you will be doing as a Volunteer Café Assistant You will have the opportunity to assist with food preparation, presentation, cleaning, and serving/selling high-quality food and beverages. Under the guidance of the Café Supervisor, you, together with other volunteers will ensure that the Café is compliant with all relevant health and safety legislation and pursuing an outstanding performance and food hygiene rating. In addition, there will be further opportunities to support activity groups in the café, special events, and input into event and menu planning. The main tasks Volunteer Café Assistants will support with are: Support café staff, other volunteers, and trainees in the smooth day-to-day running of the café. Carry out basic catering tasks including food preparation, cleaning, and serving food to customers. Operate the coffee machine (full training will be provided). Handle cash or card transactions and operate the till. Support the Café Supervisor to ensure relevant paperwork is completed and checks are carried out ensuring compliance against relevant food safety and health and safety policies and procedures. Ensure the kitchen area and café are clean and tidy (including equipment, walls, floors, tables, and work surfaces), and waste is discarded safely. Provide good customer service, dealing with visitors and customers in a friendly and polite manner. What will make you a great fit for this role? Eagerness to learn and train in all aspects of the café catering operation Cheerful nature, good interpersonal skills, can communicate confidently with a range of people of all ages Good customer care service skills Although this is not essential - you may also have: Basic food safety knowledge or HACCP. Further training, will be provided including allergens Experience in food handling and basic preparation of foods If you have any questions about this opportunity please contact Who are we? We're Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: "A better life for everyone severely affected by mental illness." It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy - delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us. Diversity, Equity, Inclusion Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we're working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. Becoming a truly anti-racist organisation We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
Mar 12, 2025
Full time
Amazing, giving, and inspiring are just a few words we would use to describe our volunteers. Our volunteers are integral to the services we provide and the people we support. If you are looking for a rewarding role where you will make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness. About the role We are looking for Volunteer Café Assistants to support our John Hall Wellness Gardens in Leek. You will be based at our new café and, ideally, you will be able to commit 4 hours per week to volunteering. You will receive training and regular supervision to ensure you feel confident in your role. About the service John Hall Gardens is a Community Education Garden & Café green space for the community of Leek, local schools, colleges, and social enterprises. With the aim of enabling the local community to work/learn and socialise with people with mental and physical health support needs. This includes adults of all ages and children and young people. Assisting the Café Supervisor and your fellow volunteers, you will play an integral part in John Hall Wellness Garden's future, by helping to deliver a café experience for the general public, Friends of the Garden, and guests. If you think you can make a difference and commit some time on a regular on-going basis, we would love to hear from you! This is a great opportunity to develop your current existing skills, learn new skills, and network with other volunteers. We welcome anyone wishing to gain experience or have an interest in going into the hospitality sector. What you will be doing as a Volunteer Café Assistant You will have the opportunity to assist with food preparation, presentation, cleaning, and serving/selling high-quality food and beverages. Under the guidance of the Café Supervisor, you, together with other volunteers will ensure that the Café is compliant with all relevant health and safety legislation and pursuing an outstanding performance and food hygiene rating. In addition, there will be further opportunities to support activity groups in the café, special events, and input into event and menu planning. The main tasks Volunteer Café Assistants will support with are: Support café staff, other volunteers, and trainees in the smooth day-to-day running of the café. Carry out basic catering tasks including food preparation, cleaning, and serving food to customers. Operate the coffee machine (full training will be provided). Handle cash or card transactions and operate the till. Support the Café Supervisor to ensure relevant paperwork is completed and checks are carried out ensuring compliance against relevant food safety and health and safety policies and procedures. Ensure the kitchen area and café are clean and tidy (including equipment, walls, floors, tables, and work surfaces), and waste is discarded safely. Provide good customer service, dealing with visitors and customers in a friendly and polite manner. What will make you a great fit for this role? Eagerness to learn and train in all aspects of the café catering operation Cheerful nature, good interpersonal skills, can communicate confidently with a range of people of all ages Good customer care service skills Although this is not essential - you may also have: Basic food safety knowledge or HACCP. Further training, will be provided including allergens Experience in food handling and basic preparation of foods If you have any questions about this opportunity please contact Who are we? We're Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: "A better life for everyone severely affected by mental illness." It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy - delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us. Diversity, Equity, Inclusion Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we're working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. Becoming a truly anti-racist organisation We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
Rethink Mental Illness
Volunteer Café Assistant
Rethink Mental Illness Leek, Staffordshire
Amazing, giving, and inspiring are just a few words we would use to describe our volunteers. Our volunteers are integral to the services we provide and the people we support. If you are looking for a rewarding role where you will make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness. About the role We are looking for Volunteer Café Assistants to support our John Hall Wellness Gardens in Leek. You will be based at our new café and, ideally, you will be able to commit 4 hours per week to volunteering. You will receive training and regular supervision to ensure you feel confident in your role. About the service John Hall Gardens is a Community Education Garden & Café green space for the community of Leek, local schools, colleges, and social enterprises. With the aim of enabling the local community to work/learn and socialise with people with mental and physical health support needs. This includes adults of all ages and children and young people. Assisting the Café Supervisor and your fellow volunteers, you will play an integral part in John Hall Wellness Garden's future, by helping to deliver a café experience for the general public, Friends of the Garden, and guests. If you think you can make a difference and commit some time on a regular on-going basis, we would love to hear from you! This is a great opportunity to develop your current existing skills, learn new skills, and network with other volunteers. We welcome anyone wishing to gain experience or have an interest in going into the hospitality sector. What you will be doing as a Volunteer Café Assistant You will have the opportunity to assist with food preparation, presentation, cleaning, and serving/selling high-quality food and beverages. Under the guidance of the Café Supervisor, you, together with other volunteers will ensure that the Café is compliant with all relevant health and safety legislation and pursuing an outstanding performance and food hygiene rating. In addition, there will be further opportunities to support activity groups in the café, special events, and input into event and menu planning. The main tasks Volunteer Café Assistants will support with are: Support café staff, other volunteers, and trainees in the smooth day-to-day running of the café. Carry out basic catering tasks including food preparation, cleaning, and serving food to customers. Operate the coffee machine (full training will be provided). Handle cash or card transactions and operate the till. Support the Café Supervisor to ensure relevant paperwork is completed and checks are carried out ensuring compliance against relevant food safety and health and safety policies and procedures. Ensure the kitchen area and café are clean and tidy (including equipment, walls, floors, tables, and work surfaces), and waste is discarded safely. Provide good customer service, dealing with visitors and customers in a friendly and polite manner. What will make you a great fit for this role? Eagerness to learn and train in all aspects of the café catering operation Cheerful nature, good interpersonal skills, can communicate confidently with a range of people of all ages Good customer care service skills Although this is not essential - you may also have: Basic food safety knowledge or HACCP. Further training, will be provided including allergens Experience in food handling and basic preparation of foods If you have any questions about this opportunity please contact Who are we? We're Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: "A better life for everyone severely affected by mental illness." It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy - delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us. Diversity, Equity, Inclusion Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we're working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. Becoming a truly anti-racist organisation We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
Mar 06, 2025
Full time
Amazing, giving, and inspiring are just a few words we would use to describe our volunteers. Our volunteers are integral to the services we provide and the people we support. If you are looking for a rewarding role where you will make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness. About the role We are looking for Volunteer Café Assistants to support our John Hall Wellness Gardens in Leek. You will be based at our new café and, ideally, you will be able to commit 4 hours per week to volunteering. You will receive training and regular supervision to ensure you feel confident in your role. About the service John Hall Gardens is a Community Education Garden & Café green space for the community of Leek, local schools, colleges, and social enterprises. With the aim of enabling the local community to work/learn and socialise with people with mental and physical health support needs. This includes adults of all ages and children and young people. Assisting the Café Supervisor and your fellow volunteers, you will play an integral part in John Hall Wellness Garden's future, by helping to deliver a café experience for the general public, Friends of the Garden, and guests. If you think you can make a difference and commit some time on a regular on-going basis, we would love to hear from you! This is a great opportunity to develop your current existing skills, learn new skills, and network with other volunteers. We welcome anyone wishing to gain experience or have an interest in going into the hospitality sector. What you will be doing as a Volunteer Café Assistant You will have the opportunity to assist with food preparation, presentation, cleaning, and serving/selling high-quality food and beverages. Under the guidance of the Café Supervisor, you, together with other volunteers will ensure that the Café is compliant with all relevant health and safety legislation and pursuing an outstanding performance and food hygiene rating. In addition, there will be further opportunities to support activity groups in the café, special events, and input into event and menu planning. The main tasks Volunteer Café Assistants will support with are: Support café staff, other volunteers, and trainees in the smooth day-to-day running of the café. Carry out basic catering tasks including food preparation, cleaning, and serving food to customers. Operate the coffee machine (full training will be provided). Handle cash or card transactions and operate the till. Support the Café Supervisor to ensure relevant paperwork is completed and checks are carried out ensuring compliance against relevant food safety and health and safety policies and procedures. Ensure the kitchen area and café are clean and tidy (including equipment, walls, floors, tables, and work surfaces), and waste is discarded safely. Provide good customer service, dealing with visitors and customers in a friendly and polite manner. What will make you a great fit for this role? Eagerness to learn and train in all aspects of the café catering operation Cheerful nature, good interpersonal skills, can communicate confidently with a range of people of all ages Good customer care service skills Although this is not essential - you may also have: Basic food safety knowledge or HACCP. Further training, will be provided including allergens Experience in food handling and basic preparation of foods If you have any questions about this opportunity please contact Who are we? We're Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: "A better life for everyone severely affected by mental illness." It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy - delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us. Diversity, Equity, Inclusion Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we're working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. Becoming a truly anti-racist organisation We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
Lex Leisure
Full Time - Trainee Duty Manager
Lex Leisure Paignton, Devon
TRAINEE DUTY MANAGER JOB DESCRIPTION ABOUT US Lex Leisure is a Community Interest Company (CIC) that has been established to build upon the legacy of two successful paralympic games in London and Rio, the Invictus Games and other sporting events that have helped to inspire persons with physical, mental or health related inequalities to be physically active. Aiming to deliver high quality services to our customers, the Company also prides itself on its exemplary health and safety record and commitment to staff. JOB DESCRIPTION The Trainee Duty Manager position is a key position in the Company. Carrying out continuous customer and staff relations services, the position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast growing leisure management companies. Primary objectives for the Trainee Duty Manager will be: To ensure the highest possible standards of Health and Safety and customer care within the Centre. To develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre. To assume shift management responsibility for the centre to maximise the total performance of the centre and maintain the highest standards of customer care. To work closely with a current Duty Manager, gaining valuable experience and knowledge. The Trainee Duty Manager will focus day to day on the following tasks: To ensure the provision of a clean, high quality facility and exciting and innovative Leisure Centre programmes. To act as a member of the Leisure Centre Management Team on a shift rota system, during opening hours of the Centre. To ensure all Health and Safety procedures and responsibilities are carried out at all times. To deputise for the Centre Manager as requested. To assist the Contract Manager/Centre Manager/Duty Managers in providing appropriate staff training and development. To ensure that the objectives of the contract are achieved and the appropriate financial systems and procedures are implemented. To be responsible for the provision of teaching and coaching courses for all areas of the operation, including recruitment and maintenance of a register of qualified coaches. To identify and assess the feasibility of new activities which the Centre could provide. To ensure all staff are kept informed of the Centre's activities and special events. To achieve maximum levels of participation in all courses and activities. Monitoring cost effectiveness and highlighting and rectifying areas of low performance. To produce performance records, statistics, targets and reports for programming and associated activities. To assist in the marketing and publicity of all activities and events and develop distribution networks for promotional materials and merchandising of products. To ensure sufficient staff are available for the safe, high quality functioning of the Centre. To assist in the management of the Leisure Centre's quality assurance systems and procedures. To coach and teach as required and generally assist with the running of events. To act as a main key holder for the Centre and be responsible for opening and closing of the building and emergency call-outs. To undertake any regulatory requirements. To be responsible and accountable for cash handling as required. To undertake any other duties as may be required by the Contract Manager to ensure that the business objectives of the contract are achieved. THE CANDIDATE Qualifications, Knowledge and Skills It will be desirable that the post holder has a recognised qualification in Leisure Management, Sports Development or related subject. The successful candidate will preferably have knowledge and skills in the Leisure or a related industry in a small/medium sized enterprise. First Aid at Work Qualification and National Pool Lifeguard Qualification are essential. A recognised Pool Plant Operators qualification is desirable or must be obtained within a set period if not held. Personal Among the personal characteristics sought the applicant: Will be able to gain acceptance and respect from clients and the teams involved. Will be able to build strong relationships with customers, clients and employees. Will be able to communicate at different levels of the organisation, both listen and direct. Will be able to meet the demands of the role by working additional hours when required. Will be able to demonstrate clear identification with all customer requirements. Will be able to maintain and, be committed to good employee relations and deliver quality training. Will be able to learn and develop the knowledge necessary to become a Duty Manager. Will be able to perform recreation assistant duties when required. DBS The position of Trainee Duty Manager may be classed as a regulated post and therefore may require a DBS Disclosure. Where the individual does not hold already hold a DBS Disclosure, it may be necessary for the postholder to be submitted for a DBS check. CONDITIONS OF EMPLOYMENT Title - Trainee Duty Manager Reporting to - Duty Managers and Centre Manager Grade - Junior Manager Annual Leave - 28 days' paid annual leave per year Pension - NEST Auto Enrolment after 3 months service Notice Period - 1 Month
Feb 21, 2025
Full time
TRAINEE DUTY MANAGER JOB DESCRIPTION ABOUT US Lex Leisure is a Community Interest Company (CIC) that has been established to build upon the legacy of two successful paralympic games in London and Rio, the Invictus Games and other sporting events that have helped to inspire persons with physical, mental or health related inequalities to be physically active. Aiming to deliver high quality services to our customers, the Company also prides itself on its exemplary health and safety record and commitment to staff. JOB DESCRIPTION The Trainee Duty Manager position is a key position in the Company. Carrying out continuous customer and staff relations services, the position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast growing leisure management companies. Primary objectives for the Trainee Duty Manager will be: To ensure the highest possible standards of Health and Safety and customer care within the Centre. To develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre. To assume shift management responsibility for the centre to maximise the total performance of the centre and maintain the highest standards of customer care. To work closely with a current Duty Manager, gaining valuable experience and knowledge. The Trainee Duty Manager will focus day to day on the following tasks: To ensure the provision of a clean, high quality facility and exciting and innovative Leisure Centre programmes. To act as a member of the Leisure Centre Management Team on a shift rota system, during opening hours of the Centre. To ensure all Health and Safety procedures and responsibilities are carried out at all times. To deputise for the Centre Manager as requested. To assist the Contract Manager/Centre Manager/Duty Managers in providing appropriate staff training and development. To ensure that the objectives of the contract are achieved and the appropriate financial systems and procedures are implemented. To be responsible for the provision of teaching and coaching courses for all areas of the operation, including recruitment and maintenance of a register of qualified coaches. To identify and assess the feasibility of new activities which the Centre could provide. To ensure all staff are kept informed of the Centre's activities and special events. To achieve maximum levels of participation in all courses and activities. Monitoring cost effectiveness and highlighting and rectifying areas of low performance. To produce performance records, statistics, targets and reports for programming and associated activities. To assist in the marketing and publicity of all activities and events and develop distribution networks for promotional materials and merchandising of products. To ensure sufficient staff are available for the safe, high quality functioning of the Centre. To assist in the management of the Leisure Centre's quality assurance systems and procedures. To coach and teach as required and generally assist with the running of events. To act as a main key holder for the Centre and be responsible for opening and closing of the building and emergency call-outs. To undertake any regulatory requirements. To be responsible and accountable for cash handling as required. To undertake any other duties as may be required by the Contract Manager to ensure that the business objectives of the contract are achieved. THE CANDIDATE Qualifications, Knowledge and Skills It will be desirable that the post holder has a recognised qualification in Leisure Management, Sports Development or related subject. The successful candidate will preferably have knowledge and skills in the Leisure or a related industry in a small/medium sized enterprise. First Aid at Work Qualification and National Pool Lifeguard Qualification are essential. A recognised Pool Plant Operators qualification is desirable or must be obtained within a set period if not held. Personal Among the personal characteristics sought the applicant: Will be able to gain acceptance and respect from clients and the teams involved. Will be able to build strong relationships with customers, clients and employees. Will be able to communicate at different levels of the organisation, both listen and direct. Will be able to meet the demands of the role by working additional hours when required. Will be able to demonstrate clear identification with all customer requirements. Will be able to maintain and, be committed to good employee relations and deliver quality training. Will be able to learn and develop the knowledge necessary to become a Duty Manager. Will be able to perform recreation assistant duties when required. DBS The position of Trainee Duty Manager may be classed as a regulated post and therefore may require a DBS Disclosure. Where the individual does not hold already hold a DBS Disclosure, it may be necessary for the postholder to be submitted for a DBS check. CONDITIONS OF EMPLOYMENT Title - Trainee Duty Manager Reporting to - Duty Managers and Centre Manager Grade - Junior Manager Annual Leave - 28 days' paid annual leave per year Pension - NEST Auto Enrolment after 3 months service Notice Period - 1 Month
Full-Stack Technical Lead - 12 Month Fixed-Term Contract
Griffinfire
About Us As a leading group of companies, the ECA International Group stands as a global frontrunner in simplifying international mobility. Our collective vision is to make a positive impact by delivering exceptional products and services to our prestigious list of large enterprise clients. Our global presence across the UK, EU, Hong Kong, Australia, and the US offers our team a world of opportunities, and our commitment to innovation ensures that you will be at the leading edge of your field. We love to invest in our people's success and development pathways, creating a diverse and inclusive community where your unique talents shine. Your work here has a global impact, and we prioritise work-life balance, offering flexibility to enable you to perform your best. Join us to experience a rewarding career where your potential is celebrated, and your journey to excellence begins. About the Role We are currently recruiting for a Full Stack Technical Lead to join our team on a 12-month fixed-term contract. This is a unique opportunity to shape the future of our industry by delivering a world-class user experience that blends cutting-edge AI-driven UX-including natural language and voice interactions-with proven best practices. As a Full Stack Technical Lead, you will guide a development team to create a truly next-generation enterprise SaaS platform. You will leverage AI-first principles, adopt open-source where possible, and build custom solutions only when necessary. Your role is both strategic and hands-on, ensuring that the team not only meets aggressive objectives but also maintains impeccable code quality, Agile best practices, and a high-energy, outcome-driven environment. Key Responsibilities Team Leadership & Mentorship: Lead a team of developers in delivering innovative features on schedule and at scale. Promote a collaborative, high-performance culture that thrives on experimentation and continuous improvement. Mentor team members in adopting AI-driven tools, optimising coding standards, and sustaining best Agile practices. Technical Direction & Architecture: Champion an AI-first approach, utilising machine learning, natural language processing, and voice interfaces to push the boundaries of the user experience. Integrate open-source technologies thoughtfully, minimizing custom builds except where they offer strategic advantage. Architect and maintain scalable, resilient solutions within a modern enterprise SaaS environment. Agile & Continuous Improvement: Lead Agile ceremonies, guiding the team to self-organise and continuously refine their processes. Adopt and advocate for best coding standards, seamless CI/CD pipelines, and a robust DevOps culture. Continually identify, evaluate, and implement improvements to development workflows and the developer experience. Stakeholder Engagement & Prioritization: Translate ambitious business and product visions into actionable technical roadmaps. Work closely with product managers, designers, and stakeholders to prioritise features and ensure exceptional user journeys. Balance short-term delivery objectives with long-term strategic capabilities. Hands-On Development & Innovation: Write well-tested, efficient code across the full stack (Node.js, C#, .NET Core, React). Rapidly prototype and adopt new technologies, frameworks, and approaches-especially those powered by AI. Ensure a flawless blend of traditional and AI-driven UX approaches, delivering memorable user experiences. The Ideal Candidate: Experience & Qualifications Essential: Bachelor's degree in Computer Science or related field, or equivalent experience. Extensive hands-on experience with JavaScript (Node.js), C#, .NET Core, and React. Proven success in leading Agile development teams and shipping outcomes at speed and scale. Experience crafting solutions in enterprise SaaS or similarly complex environments. Strong track record integrating advanced AI and user interface technologies (e.g., natural language processing, voice interfaces). Desirable: Familiarity with cloud providers (e.g., AWS) and infrastructure as code (e.g., Terraform, Jenkins). Knowledge of Remix, Tailwind CSS, and other emerging frameworks. Experience leveraging AI-driven coding assistants, ML libraries, or advanced NLP toolkits. Skills & Behaviours Outcome-Driven & Pragmatic: Focuses on results and value creation, making sensible trade-offs between speed and perfection. AI-First Mindset: Constantly seeks ways to leverage AI for faster, better innovation and improved user experiences. Open-Source Savvy: Embraces open-source solutions, integrating them seamlessly while customising only as needed. Agile Leadership: Excels in Agile environments, fostering self-organising teams and continuous learning. Innovative & Adaptable: Adept at picking up new technologies, methods, and frameworks to stay ahead of the curve. Clear Communicator: Translates complex technical concepts for diverse stakeholders, ensuring alignment and shared understanding. What's in it for you Enhanced Stakeholder Pension Contribution 25 days annual leave Health, Life Insurance + EAP Wellbeing Support Eligible for Annual Bonus Scheme Long Service Awards ClassPass Membership Enhanced Family Leave Up to £1,000 per year for personal development & training Season Ticket Loan Flexible/hybrid Work Environment Cycle to Work Scheme Free Eye Test Our Team and Culture We are a super friendly team that thrives on collaboration and supporting each other. We cultivate an environment where everyone feels valued and empowered to contribute their best work, helping us to realise our ambitious growth goals and mission. Our hybrid working structure includes spending around two days a week at our Head Office in Holborn, London, in a great space filled with creative, colourful. Need a change of scenery? Our breakout areas have comfortable seating and cool décor where you can work in your own space. Not to mention, being in the hub of the West End, we're surrounded by many cafes and restaurants and are just a hop, skip, and a jump from the tube.
Feb 17, 2025
Full time
About Us As a leading group of companies, the ECA International Group stands as a global frontrunner in simplifying international mobility. Our collective vision is to make a positive impact by delivering exceptional products and services to our prestigious list of large enterprise clients. Our global presence across the UK, EU, Hong Kong, Australia, and the US offers our team a world of opportunities, and our commitment to innovation ensures that you will be at the leading edge of your field. We love to invest in our people's success and development pathways, creating a diverse and inclusive community where your unique talents shine. Your work here has a global impact, and we prioritise work-life balance, offering flexibility to enable you to perform your best. Join us to experience a rewarding career where your potential is celebrated, and your journey to excellence begins. About the Role We are currently recruiting for a Full Stack Technical Lead to join our team on a 12-month fixed-term contract. This is a unique opportunity to shape the future of our industry by delivering a world-class user experience that blends cutting-edge AI-driven UX-including natural language and voice interactions-with proven best practices. As a Full Stack Technical Lead, you will guide a development team to create a truly next-generation enterprise SaaS platform. You will leverage AI-first principles, adopt open-source where possible, and build custom solutions only when necessary. Your role is both strategic and hands-on, ensuring that the team not only meets aggressive objectives but also maintains impeccable code quality, Agile best practices, and a high-energy, outcome-driven environment. Key Responsibilities Team Leadership & Mentorship: Lead a team of developers in delivering innovative features on schedule and at scale. Promote a collaborative, high-performance culture that thrives on experimentation and continuous improvement. Mentor team members in adopting AI-driven tools, optimising coding standards, and sustaining best Agile practices. Technical Direction & Architecture: Champion an AI-first approach, utilising machine learning, natural language processing, and voice interfaces to push the boundaries of the user experience. Integrate open-source technologies thoughtfully, minimizing custom builds except where they offer strategic advantage. Architect and maintain scalable, resilient solutions within a modern enterprise SaaS environment. Agile & Continuous Improvement: Lead Agile ceremonies, guiding the team to self-organise and continuously refine their processes. Adopt and advocate for best coding standards, seamless CI/CD pipelines, and a robust DevOps culture. Continually identify, evaluate, and implement improvements to development workflows and the developer experience. Stakeholder Engagement & Prioritization: Translate ambitious business and product visions into actionable technical roadmaps. Work closely with product managers, designers, and stakeholders to prioritise features and ensure exceptional user journeys. Balance short-term delivery objectives with long-term strategic capabilities. Hands-On Development & Innovation: Write well-tested, efficient code across the full stack (Node.js, C#, .NET Core, React). Rapidly prototype and adopt new technologies, frameworks, and approaches-especially those powered by AI. Ensure a flawless blend of traditional and AI-driven UX approaches, delivering memorable user experiences. The Ideal Candidate: Experience & Qualifications Essential: Bachelor's degree in Computer Science or related field, or equivalent experience. Extensive hands-on experience with JavaScript (Node.js), C#, .NET Core, and React. Proven success in leading Agile development teams and shipping outcomes at speed and scale. Experience crafting solutions in enterprise SaaS or similarly complex environments. Strong track record integrating advanced AI and user interface technologies (e.g., natural language processing, voice interfaces). Desirable: Familiarity with cloud providers (e.g., AWS) and infrastructure as code (e.g., Terraform, Jenkins). Knowledge of Remix, Tailwind CSS, and other emerging frameworks. Experience leveraging AI-driven coding assistants, ML libraries, or advanced NLP toolkits. Skills & Behaviours Outcome-Driven & Pragmatic: Focuses on results and value creation, making sensible trade-offs between speed and perfection. AI-First Mindset: Constantly seeks ways to leverage AI for faster, better innovation and improved user experiences. Open-Source Savvy: Embraces open-source solutions, integrating them seamlessly while customising only as needed. Agile Leadership: Excels in Agile environments, fostering self-organising teams and continuous learning. Innovative & Adaptable: Adept at picking up new technologies, methods, and frameworks to stay ahead of the curve. Clear Communicator: Translates complex technical concepts for diverse stakeholders, ensuring alignment and shared understanding. What's in it for you Enhanced Stakeholder Pension Contribution 25 days annual leave Health, Life Insurance + EAP Wellbeing Support Eligible for Annual Bonus Scheme Long Service Awards ClassPass Membership Enhanced Family Leave Up to £1,000 per year for personal development & training Season Ticket Loan Flexible/hybrid Work Environment Cycle to Work Scheme Free Eye Test Our Team and Culture We are a super friendly team that thrives on collaboration and supporting each other. We cultivate an environment where everyone feels valued and empowered to contribute their best work, helping us to realise our ambitious growth goals and mission. Our hybrid working structure includes spending around two days a week at our Head Office in Holborn, London, in a great space filled with creative, colourful. Need a change of scenery? Our breakout areas have comfortable seating and cool décor where you can work in your own space. Not to mention, being in the hub of the West End, we're surrounded by many cafes and restaurants and are just a hop, skip, and a jump from the tube.
Full-Stack Technical Lead
Griffinfire
About Us As a leading group of companies, the ECA International Group stands as a global frontrunner in simplifying international mobility. Our collective vision is to make a positive impact by delivering exceptional products and services to our prestigious list of large enterprise clients. Our global presence across the UK, EU, Hong Kong, Australia, and the US offers our team a world of opportunities, and our commitment to innovation ensures that you will be at the leading edge of your field. We love to invest in our people's success and development pathways, creating a diverse and inclusive community where your unique talents shine. Your work here has a global impact, and we prioritise work-life balance, offering flexibility to enable you to perform your best. Join us to experience a rewarding career where your potential is celebrated, and your journey to excellence begins. About the Role We are currently recruiting for a Full Stack Technical Lead to join our team. This is a unique opportunity to shape the future of our industry by delivering a world-class user experience that blends cutting-edge AI-driven UX-including natural language and voice interactions-with proven best practices. As a Full Stack Technical Lead, you will guide a development team to create a truly next-generation enterprise SaaS platform. You will leverage AI-first principles, adopt open-source where possible, and build custom solutions only when necessary. Your role is both strategic and hands-on, ensuring that the team not only meets aggressive objectives but also maintains impeccable code quality, Agile best practices, and a high-energy, outcome-driven environment. Key Responsibilities Team Leadership & Mentorship: Lead a team of developers in delivering innovative features on schedule and at scale. Promote a collaborative, high-performance culture that thrives on experimentation and continuous improvement. Mentor team members in adopting AI-driven tools, optimising coding standards, and sustaining best Agile practices. Technical Direction & Architecture: Champion an AI-first approach, utilising machine learning, natural language processing, and voice interfaces to push the boundaries of the user experience. Integrate open-source technologies thoughtfully, minimizing custom builds except where they offer strategic advantage. Architect and maintain scalable, resilient solutions within a modern enterprise SaaS environment. Agile & Continuous Improvement: Lead Agile ceremonies, guiding the team to self-organise and continuously refine their processes. Adopt and advocate for best coding standards, seamless CI/CD pipelines, and a robust DevOps culture. Continually identify, evaluate, and implement improvements to development workflows and the developer experience. Stakeholder Engagement & Prioritization: Translate ambitious business and product visions into actionable technical roadmaps. Work closely with product managers, designers, and stakeholders to prioritise features and ensure exceptional user journeys. Balance short-term delivery objectives with long-term strategic capabilities. Hands-On Development & Innovation: Write well-tested, efficient code across the full stack (Node.js, C#, .NET Core, React). Rapidly prototype and adopt new technologies, frameworks, and approaches-especially those powered by AI. Ensure a flawless blend of traditional and AI-driven UX approaches, delivering memorable user experiences. The Ideal Candidate: Experience & Qualifications Essential: Bachelor's degree in Computer Science or related field, or equivalent experience. Extensive hands-on experience with JavaScript (Node.js), C#, .NET Core, and React. Proven success in leading Agile development teams and shipping outcomes at speed and scale. Experience crafting solutions in enterprise SaaS or similarly complex environments. Strong track record integrating advanced AI and user interface technologies (e.g., natural language processing, voice interfaces). Desirable: Familiarity with cloud providers (e.g., AWS) and infrastructure as code (e.g., Terraform, Jenkins). Knowledge of Remix, Tailwind CSS, and other emerging frameworks. Experience leveraging AI-driven coding assistants, ML libraries, or advanced NLP toolkits. Skills & Behaviours Outcome-Driven & Pragmatic: Focuses on results and value creation, making sensible trade-offs between speed and perfection. AI-First Mindset: Constantly seeks ways to leverage AI for faster, better innovation and improved user experiences. Open-Source Savvy: Embraces open-source solutions, integrating them seamlessly while customising only as needed. Agile Leadership: Excels in Agile environments, fostering self-organising teams and continuous learning. Innovative & Adaptable: Adept at picking up new technologies, methods, and frameworks to stay ahead of the curve. Clear Communicator: Translates complex technical concepts for diverse stakeholders, ensuring alignment and shared understanding. What's in it for you Enhanced Stakeholder Pension Contribution 25 days annual leave Health, Life Insurance + EAP Wellbeing Support Eligible for Annual Bonus Scheme Long Service Awards ClassPass Membership Enhanced Family Leave Up to £1,000 per year for personal development & training Season Ticket Loan Flexible/hybrid Work Environment Cycle to Work Scheme Free Eye Test Our Team and Culture We are a super friendly team that thrives on collaboration and supporting each other. We cultivate an environment where everyone feels valued and empowered to contribute their best work, helping us to realise our ambitious growth goals and mission. Our hybrid working structure includes spending around two days a week at our Head Office in Holborn, London, in a great space filled with creative, colourful décor. Need a change of scenery? Our breakout areas have comfortable seating and cool décor where you can work in your own space. Not to mention, being in the hub of the West End, we're surrounded by many cafes and restaurants and are just a hop, skip, and a jump from the tube.
Feb 17, 2025
Full time
About Us As a leading group of companies, the ECA International Group stands as a global frontrunner in simplifying international mobility. Our collective vision is to make a positive impact by delivering exceptional products and services to our prestigious list of large enterprise clients. Our global presence across the UK, EU, Hong Kong, Australia, and the US offers our team a world of opportunities, and our commitment to innovation ensures that you will be at the leading edge of your field. We love to invest in our people's success and development pathways, creating a diverse and inclusive community where your unique talents shine. Your work here has a global impact, and we prioritise work-life balance, offering flexibility to enable you to perform your best. Join us to experience a rewarding career where your potential is celebrated, and your journey to excellence begins. About the Role We are currently recruiting for a Full Stack Technical Lead to join our team. This is a unique opportunity to shape the future of our industry by delivering a world-class user experience that blends cutting-edge AI-driven UX-including natural language and voice interactions-with proven best practices. As a Full Stack Technical Lead, you will guide a development team to create a truly next-generation enterprise SaaS platform. You will leverage AI-first principles, adopt open-source where possible, and build custom solutions only when necessary. Your role is both strategic and hands-on, ensuring that the team not only meets aggressive objectives but also maintains impeccable code quality, Agile best practices, and a high-energy, outcome-driven environment. Key Responsibilities Team Leadership & Mentorship: Lead a team of developers in delivering innovative features on schedule and at scale. Promote a collaborative, high-performance culture that thrives on experimentation and continuous improvement. Mentor team members in adopting AI-driven tools, optimising coding standards, and sustaining best Agile practices. Technical Direction & Architecture: Champion an AI-first approach, utilising machine learning, natural language processing, and voice interfaces to push the boundaries of the user experience. Integrate open-source technologies thoughtfully, minimizing custom builds except where they offer strategic advantage. Architect and maintain scalable, resilient solutions within a modern enterprise SaaS environment. Agile & Continuous Improvement: Lead Agile ceremonies, guiding the team to self-organise and continuously refine their processes. Adopt and advocate for best coding standards, seamless CI/CD pipelines, and a robust DevOps culture. Continually identify, evaluate, and implement improvements to development workflows and the developer experience. Stakeholder Engagement & Prioritization: Translate ambitious business and product visions into actionable technical roadmaps. Work closely with product managers, designers, and stakeholders to prioritise features and ensure exceptional user journeys. Balance short-term delivery objectives with long-term strategic capabilities. Hands-On Development & Innovation: Write well-tested, efficient code across the full stack (Node.js, C#, .NET Core, React). Rapidly prototype and adopt new technologies, frameworks, and approaches-especially those powered by AI. Ensure a flawless blend of traditional and AI-driven UX approaches, delivering memorable user experiences. The Ideal Candidate: Experience & Qualifications Essential: Bachelor's degree in Computer Science or related field, or equivalent experience. Extensive hands-on experience with JavaScript (Node.js), C#, .NET Core, and React. Proven success in leading Agile development teams and shipping outcomes at speed and scale. Experience crafting solutions in enterprise SaaS or similarly complex environments. Strong track record integrating advanced AI and user interface technologies (e.g., natural language processing, voice interfaces). Desirable: Familiarity with cloud providers (e.g., AWS) and infrastructure as code (e.g., Terraform, Jenkins). Knowledge of Remix, Tailwind CSS, and other emerging frameworks. Experience leveraging AI-driven coding assistants, ML libraries, or advanced NLP toolkits. Skills & Behaviours Outcome-Driven & Pragmatic: Focuses on results and value creation, making sensible trade-offs between speed and perfection. AI-First Mindset: Constantly seeks ways to leverage AI for faster, better innovation and improved user experiences. Open-Source Savvy: Embraces open-source solutions, integrating them seamlessly while customising only as needed. Agile Leadership: Excels in Agile environments, fostering self-organising teams and continuous learning. Innovative & Adaptable: Adept at picking up new technologies, methods, and frameworks to stay ahead of the curve. Clear Communicator: Translates complex technical concepts for diverse stakeholders, ensuring alignment and shared understanding. What's in it for you Enhanced Stakeholder Pension Contribution 25 days annual leave Health, Life Insurance + EAP Wellbeing Support Eligible for Annual Bonus Scheme Long Service Awards ClassPass Membership Enhanced Family Leave Up to £1,000 per year for personal development & training Season Ticket Loan Flexible/hybrid Work Environment Cycle to Work Scheme Free Eye Test Our Team and Culture We are a super friendly team that thrives on collaboration and supporting each other. We cultivate an environment where everyone feels valued and empowered to contribute their best work, helping us to realise our ambitious growth goals and mission. Our hybrid working structure includes spending around two days a week at our Head Office in Holborn, London, in a great space filled with creative, colourful décor. Need a change of scenery? Our breakout areas have comfortable seating and cool décor where you can work in your own space. Not to mention, being in the hub of the West End, we're surrounded by many cafes and restaurants and are just a hop, skip, and a jump from the tube.
Senior Director, Assistant General Counsel
Tbwa Chiat/Day Inc
Senior Director, Assistant General Counsel UK - Hybrid - London About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. The Role: Ping Identity is seeking a UK-based only Senior Director, Assistant General Counsel, an experienced and motivated qualified lawyer with a strong background in commercial cloud and software transactions, IP management and data privacy. This position will be a manager-level position with responsibility for various legal-related matters involved in supporting our business, including negotiating enterprise-level SaaS and on-premise software agreements, managing privacy matters, supporting the HR team, vendor management, increasing legal team organisation and efficiency, and handling a broad assortment of challenges on a day-to-day basis as well as other ad hoc matters and projects that may arise or be assigned. You will work especially closely with our corporate, sales, business development, HR, enterprise security, privacy, and procurement teams, leading legal negotiations and helping drive business, as well as supporting other areas of the company. This role supports a highly successful EMEA sales team and includes necessarily supporting the cadence of quarter and month-end deal negotiations. Some business travel, including international travel, will be expected. Ping Identity has a collaborative, positive culture and is seeking someone who will be a valuable asset to its well-regarded, hardworking and collaborative Legal Team. This position will work from either Ping Identity's EMEA headquarters in Bristol or its London office, with the ability to be in a hybrid in-office and work from home model. The role will report into the Chief Legal Officer and joins a successful and closely knit team. You will: Negotiate and draft a wide variety of commercial agreements in support of driving our sales and partnering business. This will include SaaS agreements, software agreements, reseller agreements, partner agreements, and documents related to privacy and data retention. Work with our sales operations and information systems team to help build scalable processes and increase deal velocity and standardisation. Provide advice and guidance to all areas of the business related to corporate matters, governance and compliance, and management of intellectual property. Be on cross-functional teams to develop and implement strategic initiatives. Provide legal guidance for entry into new geographic markets. You have: At least 10 years of legal experience working on commercial transactions, with SaaS, licensing, privacy and/or IP experience as a premium. Strong attention to detail and an ability to think critically about issues, rather than applying a formulaic approach. Highly effective and confident communication ability-over email, the phone/teleconference and in person, with strong inter-personal skills. Well-developed negotiation skills and tactics. Deal presence; the ability to get a deal done from "soup to nuts" and to inspire confidence in your sales team colleagues. Significant experience both assisting sales with the successful positioning of supplier terms or working as efficiently as possible with customer paper to get deals done. Appropriate knowledge of revenue recognition issues. Confidence to work independently but the judgment to escalate issues for guidance when needed. A strong team ethic, work ethic, and an ability to work efficiently in a high pace, dynamic environment, with a positive attitude. An ability to learn quickly and assimilate into a new environment seamlessly. Accountability to meet deadlines and prioritise projects. A law degree or equivalent and law qualification in the UK or the EU and particular knowledge of negotiating contracts subject to not only the laws of England and Wales but also experience with negotiating contracts subject to the laws of other major European jurisdictions. You have an advantage if: You have a strong mix of both corporate international law firm and in-house experience. You are familiar negotiating enterprise SaaS/software deals with complex, regulated entities, particularly those in Finserv, and have an attendant knowledge of the applicable regulatory regimes such as DORA and the EBA guidelines. You speak a language other than English to a professional proficiency. You have significant data privacy expertise. You have familiarity with employment matters. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. Here are just a few of the things that make Ping special: A company culture that empowers you to do your best work. Employee Resource Groups that create a sense of belonging for everyone. Regular company and team bonding events. Competitive benefits and perks. Global volunteering and community initiatives Generous PTO & Holiday Schedule Progressive Healthcare Options Retirement Programs Opportunity for Education Reimbursement Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Feb 07, 2025
Full time
Senior Director, Assistant General Counsel UK - Hybrid - London About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. The Role: Ping Identity is seeking a UK-based only Senior Director, Assistant General Counsel, an experienced and motivated qualified lawyer with a strong background in commercial cloud and software transactions, IP management and data privacy. This position will be a manager-level position with responsibility for various legal-related matters involved in supporting our business, including negotiating enterprise-level SaaS and on-premise software agreements, managing privacy matters, supporting the HR team, vendor management, increasing legal team organisation and efficiency, and handling a broad assortment of challenges on a day-to-day basis as well as other ad hoc matters and projects that may arise or be assigned. You will work especially closely with our corporate, sales, business development, HR, enterprise security, privacy, and procurement teams, leading legal negotiations and helping drive business, as well as supporting other areas of the company. This role supports a highly successful EMEA sales team and includes necessarily supporting the cadence of quarter and month-end deal negotiations. Some business travel, including international travel, will be expected. Ping Identity has a collaborative, positive culture and is seeking someone who will be a valuable asset to its well-regarded, hardworking and collaborative Legal Team. This position will work from either Ping Identity's EMEA headquarters in Bristol or its London office, with the ability to be in a hybrid in-office and work from home model. The role will report into the Chief Legal Officer and joins a successful and closely knit team. You will: Negotiate and draft a wide variety of commercial agreements in support of driving our sales and partnering business. This will include SaaS agreements, software agreements, reseller agreements, partner agreements, and documents related to privacy and data retention. Work with our sales operations and information systems team to help build scalable processes and increase deal velocity and standardisation. Provide advice and guidance to all areas of the business related to corporate matters, governance and compliance, and management of intellectual property. Be on cross-functional teams to develop and implement strategic initiatives. Provide legal guidance for entry into new geographic markets. You have: At least 10 years of legal experience working on commercial transactions, with SaaS, licensing, privacy and/or IP experience as a premium. Strong attention to detail and an ability to think critically about issues, rather than applying a formulaic approach. Highly effective and confident communication ability-over email, the phone/teleconference and in person, with strong inter-personal skills. Well-developed negotiation skills and tactics. Deal presence; the ability to get a deal done from "soup to nuts" and to inspire confidence in your sales team colleagues. Significant experience both assisting sales with the successful positioning of supplier terms or working as efficiently as possible with customer paper to get deals done. Appropriate knowledge of revenue recognition issues. Confidence to work independently but the judgment to escalate issues for guidance when needed. A strong team ethic, work ethic, and an ability to work efficiently in a high pace, dynamic environment, with a positive attitude. An ability to learn quickly and assimilate into a new environment seamlessly. Accountability to meet deadlines and prioritise projects. A law degree or equivalent and law qualification in the UK or the EU and particular knowledge of negotiating contracts subject to not only the laws of England and Wales but also experience with negotiating contracts subject to the laws of other major European jurisdictions. You have an advantage if: You have a strong mix of both corporate international law firm and in-house experience. You are familiar negotiating enterprise SaaS/software deals with complex, regulated entities, particularly those in Finserv, and have an attendant knowledge of the applicable regulatory regimes such as DORA and the EBA guidelines. You speak a language other than English to a professional proficiency. You have significant data privacy expertise. You have familiarity with employment matters. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. Here are just a few of the things that make Ping special: A company culture that empowers you to do your best work. Employee Resource Groups that create a sense of belonging for everyone. Regular company and team bonding events. Competitive benefits and perks. Global volunteering and community initiatives Generous PTO & Holiday Schedule Progressive Healthcare Options Retirement Programs Opportunity for Education Reimbursement Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Willmott Dixon Group
Assistant Site Manager
Willmott Dixon Group
Assistant Site Manager Construction is changing, and we are at the forefront of that change. We are looking for an Assistant Site Manager to join us in the Yorkshire region. Pioneering new ways to build, innovating how construction is viewed, and establishing ourselves as one of the top employers in any industry, we are expanding our delivery team. This opportunity has arisen due to growth and a strong pipeline of secured projects in Yorkshire. Our aim is for you to be a part of our team to deliver projects close to home across multiple sectors, mainly in leisure, education, blue light, residential, and healthcare. As an Assistant Site Manager at Willmott Dixon, you will be part of our one-team ethos that delivers quality projects on time while also having a positive impact on the local community. Key responsibilities include: Reporting to the Site Manager and supporting the management of project delivery safely, on time, within budget, and to the highest quality. Establishing standards of quality on-site and ensuring delivery of a quality build in accordance with the project specifications and project requirements. Adopting the principles of the Considerate Constructor's Scheme and supporting community relationships. Ensuring appropriate site image is maintained to encourage repeat business. Supporting efforts to undertake the works in the most economic manner to eliminate waste and avoid non-recoverable costs and preliminary losses. Monitoring and working to the agreed preliminary budget. Assisting with project programmes and operations to achieve delivery of the project on time. Organising the works and supply chain to provide the right working environment to avoid disruption between trades. Understanding client priorities and adopting a professional and considerate approach to maintain good working relations. Supporting the highest standards of health, safety, and environmental management. Managing project handover and ensuring defect/snag-free completion. Supporting the closure of defects during the defects period and helping obtain a certificate of Making Good Defects within targets set. You Proven experience supporting the delivery of construction projects as part of a wider team. Ability to read and interpret programmes, drawings, and technical specifications accurately. Understanding of build programmes and an ability to communicate effectively with stakeholders. Experience assisting with the management of the supply chain, direct employees, and consultants. Proactive and effective communication skills when liaising with customers and the supply chain. Minimum relevant Level 3 qualification (HNC/NVQ3 etc) or equivalent. Appropriate CSCS card. SMSTS certificate (or working towards). First Aid at Work certificate (or willingness to obtain). What we offer We reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to an enhanced pension scheme, discounted or full private medical, life assurance, incentive bonus, and a car scheme that positions us as a market leader in sustainable company travel. Applicable roles will benefit from a motoring expenditure allowance (MEA), and everyone can access a new generation of low-carbon and electric cars via the Willmott Dixon-run car leasing scheme. Additional Information At Willmott Dixon we provide an inclusive and flexible working environment for people to thrive in and we are happy to support agile working wherever possible. We are a proud member of the Disability Confident Scheme. About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was awarded No 1 in the Best "big" Companies (2022) to work for and the Times Top 50 Employers for Gender Equality 2024 and is the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
Jan 29, 2025
Full time
Assistant Site Manager Construction is changing, and we are at the forefront of that change. We are looking for an Assistant Site Manager to join us in the Yorkshire region. Pioneering new ways to build, innovating how construction is viewed, and establishing ourselves as one of the top employers in any industry, we are expanding our delivery team. This opportunity has arisen due to growth and a strong pipeline of secured projects in Yorkshire. Our aim is for you to be a part of our team to deliver projects close to home across multiple sectors, mainly in leisure, education, blue light, residential, and healthcare. As an Assistant Site Manager at Willmott Dixon, you will be part of our one-team ethos that delivers quality projects on time while also having a positive impact on the local community. Key responsibilities include: Reporting to the Site Manager and supporting the management of project delivery safely, on time, within budget, and to the highest quality. Establishing standards of quality on-site and ensuring delivery of a quality build in accordance with the project specifications and project requirements. Adopting the principles of the Considerate Constructor's Scheme and supporting community relationships. Ensuring appropriate site image is maintained to encourage repeat business. Supporting efforts to undertake the works in the most economic manner to eliminate waste and avoid non-recoverable costs and preliminary losses. Monitoring and working to the agreed preliminary budget. Assisting with project programmes and operations to achieve delivery of the project on time. Organising the works and supply chain to provide the right working environment to avoid disruption between trades. Understanding client priorities and adopting a professional and considerate approach to maintain good working relations. Supporting the highest standards of health, safety, and environmental management. Managing project handover and ensuring defect/snag-free completion. Supporting the closure of defects during the defects period and helping obtain a certificate of Making Good Defects within targets set. You Proven experience supporting the delivery of construction projects as part of a wider team. Ability to read and interpret programmes, drawings, and technical specifications accurately. Understanding of build programmes and an ability to communicate effectively with stakeholders. Experience assisting with the management of the supply chain, direct employees, and consultants. Proactive and effective communication skills when liaising with customers and the supply chain. Minimum relevant Level 3 qualification (HNC/NVQ3 etc) or equivalent. Appropriate CSCS card. SMSTS certificate (or working towards). First Aid at Work certificate (or willingness to obtain). What we offer We reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to an enhanced pension scheme, discounted or full private medical, life assurance, incentive bonus, and a car scheme that positions us as a market leader in sustainable company travel. Applicable roles will benefit from a motoring expenditure allowance (MEA), and everyone can access a new generation of low-carbon and electric cars via the Willmott Dixon-run car leasing scheme. Additional Information At Willmott Dixon we provide an inclusive and flexible working environment for people to thrive in and we are happy to support agile working wherever possible. We are a proud member of the Disability Confident Scheme. About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was awarded No 1 in the Best "big" Companies (2022) to work for and the Times Top 50 Employers for Gender Equality 2024 and is the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
Reception and Customer Service - Kingston Upon Thames, London
Places Leisure Kingston Upon Thames, London
We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause. More About the Role: We have an exciting new opportunity for a Reception and Sales colleague, (internally known as a Placemaker) at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. You will be highly organised and thrive on delivering excellent customer service whilst promoting a helpful and welcoming environment that offers a positive first impression to all prospective and existing members. Previous experience in a sales and customer service environment would be beneficial, however, if you are a naturally proactive and self-motivated individual, then with our continuous learning and development opportunities, we would be happy to support you with the training and tools to succeed in this role and beyond. There are many opportunities available for you within Places Leisure. Your career with us as a Placemaker is a great first step to many different routes including a Placemaker Assistant Manager and Placemaker Manager. In the Placemaker role, we will offer ongoing training and development opportunities, including Customer Service and Sales learning through our training partners, regular webinars and seminars to develop sales performance as well as opportunities to develop cross skills in lifeguarding, swimming teaching & more. More About You: You will have the inherent ability to create personable and meaningful relationships with customers in a unique and relevant way. You will be able to multi-task and manage daily operational tasks with strong execution and confidence. Be an advocate for the benefits of physical activity and contribute to our mission of creating active places and healthy people. You will have the ability to use sales tools and techniques documented by Places Leisure membership management. Sales focused and target driven individual. You will have a passion for delivering first class customer service and deal with customers in a friendly and professional manner whilst going above and beyond to deliver the highest level of standards. Benefits We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: We align with the Real Living Wage foundation Full Health & Fitness membership for you, a nominated adult and up to 4 juniors Flexible working (including part time working, shift work and more) An opportunity to purchase additional annual leave Lots of opportunity to access ongoing personal learning and development Access to our Company Pension scheme Cashback plan for healthcare costs - up to £500 saving per year Discounts of up to 50% on activities, centre shop and cafes Extra perks including huge discounts and offers from shops, cinemas and much more. If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.
Feb 01, 2024
Full time
We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause. More About the Role: We have an exciting new opportunity for a Reception and Sales colleague, (internally known as a Placemaker) at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. You will be highly organised and thrive on delivering excellent customer service whilst promoting a helpful and welcoming environment that offers a positive first impression to all prospective and existing members. Previous experience in a sales and customer service environment would be beneficial, however, if you are a naturally proactive and self-motivated individual, then with our continuous learning and development opportunities, we would be happy to support you with the training and tools to succeed in this role and beyond. There are many opportunities available for you within Places Leisure. Your career with us as a Placemaker is a great first step to many different routes including a Placemaker Assistant Manager and Placemaker Manager. In the Placemaker role, we will offer ongoing training and development opportunities, including Customer Service and Sales learning through our training partners, regular webinars and seminars to develop sales performance as well as opportunities to develop cross skills in lifeguarding, swimming teaching & more. More About You: You will have the inherent ability to create personable and meaningful relationships with customers in a unique and relevant way. You will be able to multi-task and manage daily operational tasks with strong execution and confidence. Be an advocate for the benefits of physical activity and contribute to our mission of creating active places and healthy people. You will have the ability to use sales tools and techniques documented by Places Leisure membership management. Sales focused and target driven individual. You will have a passion for delivering first class customer service and deal with customers in a friendly and professional manner whilst going above and beyond to deliver the highest level of standards. Benefits We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: We align with the Real Living Wage foundation Full Health & Fitness membership for you, a nominated adult and up to 4 juniors Flexible working (including part time working, shift work and more) An opportunity to purchase additional annual leave Lots of opportunity to access ongoing personal learning and development Access to our Company Pension scheme Cashback plan for healthcare costs - up to £500 saving per year Discounts of up to 50% on activities, centre shop and cafes Extra perks including huge discounts and offers from shops, cinemas and much more. If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.
Senior Finance Assistant / Finance Manager
Hartshorn Hook Enterprises Ltd
About us Hartshorn - Hook Enterprises is a creative group of companies, working across live entertainment, hospitality and lifestyle. We are renowned for producing world-class immersive and traditional theatre and providing services to the live entertainment industry, as well as our hospitality brands, such as The Lucky Club and The Farrier, Camden. We also value community work and giving back, which is why in 2023 we will launch Kingswood Arts, a not-for-profit arts centre and creative hub that will support the next generation of young artists. The HHE group creates amazing experiences, from productions to marketing campaigns and from ticketing to merchandising. Our companies share values of quality, innovation, welfare and equality . We are keen to attract a diverse applicant pool, and we are aware that some under-represented groups are typically less likely to apply for jobs unless they are sure they comfortably meet all the criteria. With this in mind, we encourage all potential candidates to reflect on their strengths and experience in the broadest sense, including transferable skills where appropriate, when considering their suitability for the position. In all cases, we will select the best candidate for the role. We value doing good things with good people and believe that the work process is as important as the outcome of the work itself. We're focussed on finding team members with personality, enthusiasm, spirit and loyalty, who want to make work fun and make fun work. Skills can be taught and progressed: what matters at Hartshorn - Hook is the spirit and attitude of the team. About the role Senior Finance Assistant/Finance Manager is a newly created role which will report into the Group Finance Director and support topco finance function. The new team member will be joining HHE at an exciting time when we are launching Kingswood Arts and looking to expand our hospitality offering.The role has two distinct areas of responsibility: Data entry, finance administration and support for our topco Day-to-day management of Kingswood finances Role will cover Invoicing customers and credit control Supplier invoice processing Processing employee expenses and managing Pleo account Cash reconciliation Management reporting Assist in budgeting and forecasting Weekly and monthly payroll processing for around 100 employees (TBC) Intercompany settlements (TBC) Support funding applications Business partnering for other departments in the organisation Ad hoc analysis Qualifications and experience 2-5 years of experience in a similar role (E) Eligible to work in the UK (E) Strong academic background (E) Advanced Microsoft Excel skills (E) Experience running payroll (D) QuickBooks user (D) Background in arts/theatre/media or similar (D) Accounting qualification is a good to have but not essential Capabilities and characteristics Excellent attention to detail Strong verbal and written communication skills Enthusiastic, willing and able to take on responsibility and ownership Analytical mindset with ability to connect the dots Good time management skills A well-structured and planned approach to work processes Keen to learn, develop and be part the team Navigates well multiple work streams and copes well under pressure Ability to prioritise tasks appropriately, and react proactively if those priorities need to be changed Strong communicator able to explain financial and accounting concepts to other departments Self-starter able to use their initiative Application Please include CV and responses to the following three questions as part of your application. (max 250 words for all three responses): If we asked one of your employers/colleagues about your key strengths, what would they say? What is the most useful criticism you have ever received? What are you looking for in a role and company culture?
Dec 08, 2022
Full time
About us Hartshorn - Hook Enterprises is a creative group of companies, working across live entertainment, hospitality and lifestyle. We are renowned for producing world-class immersive and traditional theatre and providing services to the live entertainment industry, as well as our hospitality brands, such as The Lucky Club and The Farrier, Camden. We also value community work and giving back, which is why in 2023 we will launch Kingswood Arts, a not-for-profit arts centre and creative hub that will support the next generation of young artists. The HHE group creates amazing experiences, from productions to marketing campaigns and from ticketing to merchandising. Our companies share values of quality, innovation, welfare and equality . We are keen to attract a diverse applicant pool, and we are aware that some under-represented groups are typically less likely to apply for jobs unless they are sure they comfortably meet all the criteria. With this in mind, we encourage all potential candidates to reflect on their strengths and experience in the broadest sense, including transferable skills where appropriate, when considering their suitability for the position. In all cases, we will select the best candidate for the role. We value doing good things with good people and believe that the work process is as important as the outcome of the work itself. We're focussed on finding team members with personality, enthusiasm, spirit and loyalty, who want to make work fun and make fun work. Skills can be taught and progressed: what matters at Hartshorn - Hook is the spirit and attitude of the team. About the role Senior Finance Assistant/Finance Manager is a newly created role which will report into the Group Finance Director and support topco finance function. The new team member will be joining HHE at an exciting time when we are launching Kingswood Arts and looking to expand our hospitality offering.The role has two distinct areas of responsibility: Data entry, finance administration and support for our topco Day-to-day management of Kingswood finances Role will cover Invoicing customers and credit control Supplier invoice processing Processing employee expenses and managing Pleo account Cash reconciliation Management reporting Assist in budgeting and forecasting Weekly and monthly payroll processing for around 100 employees (TBC) Intercompany settlements (TBC) Support funding applications Business partnering for other departments in the organisation Ad hoc analysis Qualifications and experience 2-5 years of experience in a similar role (E) Eligible to work in the UK (E) Strong academic background (E) Advanced Microsoft Excel skills (E) Experience running payroll (D) QuickBooks user (D) Background in arts/theatre/media or similar (D) Accounting qualification is a good to have but not essential Capabilities and characteristics Excellent attention to detail Strong verbal and written communication skills Enthusiastic, willing and able to take on responsibility and ownership Analytical mindset with ability to connect the dots Good time management skills A well-structured and planned approach to work processes Keen to learn, develop and be part the team Navigates well multiple work streams and copes well under pressure Ability to prioritise tasks appropriately, and react proactively if those priorities need to be changed Strong communicator able to explain financial and accounting concepts to other departments Self-starter able to use their initiative Application Please include CV and responses to the following three questions as part of your application. (max 250 words for all three responses): If we asked one of your employers/colleagues about your key strengths, what would they say? What is the most useful criticism you have ever received? What are you looking for in a role and company culture?
American Express
Project Manager, Colleague Experience
American Express
You Lead the Way. We've Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. The Colleague Experience (CX) Team is responsible for driving the transformation of journeys - spanning digital platforms to physical spaces, services, processes, and behaviors, which enable our Colleagues' performance and make them proud to call American Express their employer of choice. We have a framework for delivering great colleagues experiences and are looking for a Project Manager to help us define the vision or a unified colleague servicing strategy across internal teams and external vendors. In this role, you will lead a cross-functional effort with participation from stakeholders including, but not limited to, Technology, Digital Capabilities & Strategy, Servicing, and Corporate Affairs & Communications. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Amex Flex At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. Leads design of the Servicing experience for colleagues across the lifecycle Defines the vision for a unified colleague servicing strategy across internal teams and external vendors Develops and maintains knowledge management repository to support core capabilities (virtual assistant, search, servicing, recommendation engine, etc.) Defines, manages, and measures cross functional journeys Adheres to existing One CX Governance and actively leads and/or participates in a Team of Teams Supports agile practices and ceremonies to reinforce agile development and incremental delivery Initiates and reviews feedback on the colleague experience, using personas, data, analytics, and Voice of the Colleague research to uncover colleague needs and identify highest areas for cross-functional transformation Brings external perspective on best-in-class and modern colleague experiences to inform continuous evolution and prioritization of investments Collaborates with key stakeholders, business partners, and Team of Teams on future state aspirations using established design principles Partners with UI/UX Designer on the front-end design (look and feel), workflows, and Minimum Viable Products (MVPs). Collaborates with Technology and product delivery, supporting translation from functional to technical requirements Determines the objectives and measures (KPIs) upon which the product or service will be evaluated to ensure it meets the target of a great colleague experience or if iteration is required Develops change management strategy to facilitate colleague adoption and Go-to-Market Why American Express? There's a difference between having a job and making a difference. Amex have been making a difference in people's lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards. We've also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they're ready to take on a new career path, we're right there with them, giving them the guidance and momentum into the best future they envision. Because we believe that the best way to back our customers is to back our people. The powerful backing of American Express. Don't make a difference without it. Don't live life without it. To complete your application please click on the links below. However, if you require any assistance with the completion of this process - or need any reasonable adjustments to be made - then please contact the Recruitment Team on .
Jan 23, 2022
Full time
You Lead the Way. We've Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. The Colleague Experience (CX) Team is responsible for driving the transformation of journeys - spanning digital platforms to physical spaces, services, processes, and behaviors, which enable our Colleagues' performance and make them proud to call American Express their employer of choice. We have a framework for delivering great colleagues experiences and are looking for a Project Manager to help us define the vision or a unified colleague servicing strategy across internal teams and external vendors. In this role, you will lead a cross-functional effort with participation from stakeholders including, but not limited to, Technology, Digital Capabilities & Strategy, Servicing, and Corporate Affairs & Communications. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Amex Flex At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. Leads design of the Servicing experience for colleagues across the lifecycle Defines the vision for a unified colleague servicing strategy across internal teams and external vendors Develops and maintains knowledge management repository to support core capabilities (virtual assistant, search, servicing, recommendation engine, etc.) Defines, manages, and measures cross functional journeys Adheres to existing One CX Governance and actively leads and/or participates in a Team of Teams Supports agile practices and ceremonies to reinforce agile development and incremental delivery Initiates and reviews feedback on the colleague experience, using personas, data, analytics, and Voice of the Colleague research to uncover colleague needs and identify highest areas for cross-functional transformation Brings external perspective on best-in-class and modern colleague experiences to inform continuous evolution and prioritization of investments Collaborates with key stakeholders, business partners, and Team of Teams on future state aspirations using established design principles Partners with UI/UX Designer on the front-end design (look and feel), workflows, and Minimum Viable Products (MVPs). Collaborates with Technology and product delivery, supporting translation from functional to technical requirements Determines the objectives and measures (KPIs) upon which the product or service will be evaluated to ensure it meets the target of a great colleague experience or if iteration is required Develops change management strategy to facilitate colleague adoption and Go-to-Market Why American Express? There's a difference between having a job and making a difference. Amex have been making a difference in people's lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards. We've also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they're ready to take on a new career path, we're right there with them, giving them the guidance and momentum into the best future they envision. Because we believe that the best way to back our customers is to back our people. The powerful backing of American Express. Don't make a difference without it. Don't live life without it. To complete your application please click on the links below. However, if you require any assistance with the completion of this process - or need any reasonable adjustments to be made - then please contact the Recruitment Team on .
Level 3 Events, Projects & Promotions Officer, Apprentice (Ref: APP288)
Leeds City College City, Leeds
This is for an Apprenticeship, expected to be completed by 31-Mar-2023 Salary rates are age dependant Level 3 Apprenticeship Rates Age Salary 16-17 £ 9,222.00 18-20 £ 12,965.00 21-22 £ 16,437.00 23+ £ 17,189.00 WHAT WE DO Luminate Education Group are looking to appoint two Event Assistant Advanced Apprentices to join the Events, Enterprise and Employability Department. This department has an events team who focuses on running cross college events and projects to provide students extra opportunities to expand their skills. You will be joining this team whilst working alongside Luminate's Marketing Department to support the wider delivery of events which includes the college's Graduations and annual STAR Awards. WHAT YOU WILL DO The key features are Work alongside the Marketing Department by supporting their Luminate Education Group and Leeds City College Events. Contribute to the creative decision making of live events for the college and those that promote Enterprise & Employability skills across the College. Work alongside the Events and Projects Manager to liaise with external businesses and organisations to create new Projects that enhance the students experience and skills. YOUR PROFILE You must have a clear passion for live events and are keen to keep learning whilst on the job. Strong communication and organisational skills are fundamental to these roles. WANT TO FIND OUT MORE? For more information about the role please contact: Laura Prince Please use the person specification (on the job description under "Documents Available") to complete your supporting statement. We cannot accept CVs as part of the application process. A LITTLE BIT ABOUT LUMINATE EDUCATION GROUP Luminate Education Group consists of; Harrogate College (HC), Keighley College (KC), Leeds City College (LCC), Leeds Conservatoire (LC) and White Rose Academies Trust (WRAT). This is an exciting time to join this rapidly growing education group, with an Ofsted grade of 'good' with 'outstanding' features, you will be working at one of the fastest improving and most innovative education groups in the country. BENEFITS & REWARDS We have a range of excellent benefits and rewards at Luminate Education Group, including: Annual leave entitlement starting from 27 days + 8 bank holidays and up to 5 discretionary college closure days at Christmas Excellent pension schemes with the West Yorkshire Pension Fund and the Teachers' Pension Discounted travel cards for those who regularly use public transport across the region with Northern Rail and Metro Exceptional learning and development opportunities for all of our staff You can read about these benefits, and others in more detail by downloading the Staff Benefits document attached to this vacancy. SAFEGUARDING Luminate Education Group is committed to the safeguarding of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment. All successful applicants are required to complete all mandatory pre-employment checks, including: Proof of right to work in the UK Enhanced Disclosure and Barring Services (DBS) check Children's barred list check (we may also check the adult barred list if the role involves working with vulnerable adults) Two professional references Fitness to work, this is conducted by our occupational health partners, NHS Airedale Section 128 check for all staff entering management roles Prohibition check for all staff entering teaching related roles Please Note: All successful applicants who have lived or travelled overseas for three months or more in the past five years will be required to undertake an overseas check as part of the pre-employment checks. More information on overseas checks can be found on the government website: All offers of employment are subject to satisfactory pre-employment checks. RIGHT TO WORK IN THE UK The UK Government introduced a new points based immigration system on 1 January 2021. You can read about the new immigration routes on the Gov.UK website here: #visa-application-process Many of the new routes require sponsorship from an employer. Luminate Education Group is not a licenced sponsor. We are unable to employ anyone without current, and appropriate right to work in the UK. If you are an EU, EEA or Swiss citizen and you were resident in the UK on or before 31 December 2020, you have until 30 June 2021 to apply to the EU Settlement Scheme, you can continue to prove your right to work in the UK with your passport and identity card up until 30 June 2021. There is no change to immigration and right to work for British and Irish Citizens. EQUALITY, DIVERSITY & INCLUSION We positively welcome applications from all sections of the community, all candidates will be treated fairly irrespective of race, gender or gender identity, disability, sexual orientation, religion and belief or age. Due to the high volume of applications we receive, we are unable to respond to every applicant. If you have not heard from us within four weeks of the closing date, please assume that your application has been unsuccessful on this occasion. INFORMATION FOR RECRUITMENT AGENCIES Luminate Education Group vacancies generate a lot of interest and we receive many calls and emails from recruitment agencies. Although we do appreciate the interest you have shown in Luminate Education Group, our policy is to recruit candidates directly wherever possible. We therefore do not accept any cold calls, speculative emails or CVs from agencies. Speculative emails and CVs will be deleted unread.
Dec 02, 2021
Full time
This is for an Apprenticeship, expected to be completed by 31-Mar-2023 Salary rates are age dependant Level 3 Apprenticeship Rates Age Salary 16-17 £ 9,222.00 18-20 £ 12,965.00 21-22 £ 16,437.00 23+ £ 17,189.00 WHAT WE DO Luminate Education Group are looking to appoint two Event Assistant Advanced Apprentices to join the Events, Enterprise and Employability Department. This department has an events team who focuses on running cross college events and projects to provide students extra opportunities to expand their skills. You will be joining this team whilst working alongside Luminate's Marketing Department to support the wider delivery of events which includes the college's Graduations and annual STAR Awards. WHAT YOU WILL DO The key features are Work alongside the Marketing Department by supporting their Luminate Education Group and Leeds City College Events. Contribute to the creative decision making of live events for the college and those that promote Enterprise & Employability skills across the College. Work alongside the Events and Projects Manager to liaise with external businesses and organisations to create new Projects that enhance the students experience and skills. YOUR PROFILE You must have a clear passion for live events and are keen to keep learning whilst on the job. Strong communication and organisational skills are fundamental to these roles. WANT TO FIND OUT MORE? For more information about the role please contact: Laura Prince Please use the person specification (on the job description under "Documents Available") to complete your supporting statement. We cannot accept CVs as part of the application process. A LITTLE BIT ABOUT LUMINATE EDUCATION GROUP Luminate Education Group consists of; Harrogate College (HC), Keighley College (KC), Leeds City College (LCC), Leeds Conservatoire (LC) and White Rose Academies Trust (WRAT). This is an exciting time to join this rapidly growing education group, with an Ofsted grade of 'good' with 'outstanding' features, you will be working at one of the fastest improving and most innovative education groups in the country. BENEFITS & REWARDS We have a range of excellent benefits and rewards at Luminate Education Group, including: Annual leave entitlement starting from 27 days + 8 bank holidays and up to 5 discretionary college closure days at Christmas Excellent pension schemes with the West Yorkshire Pension Fund and the Teachers' Pension Discounted travel cards for those who regularly use public transport across the region with Northern Rail and Metro Exceptional learning and development opportunities for all of our staff You can read about these benefits, and others in more detail by downloading the Staff Benefits document attached to this vacancy. SAFEGUARDING Luminate Education Group is committed to the safeguarding of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment. All successful applicants are required to complete all mandatory pre-employment checks, including: Proof of right to work in the UK Enhanced Disclosure and Barring Services (DBS) check Children's barred list check (we may also check the adult barred list if the role involves working with vulnerable adults) Two professional references Fitness to work, this is conducted by our occupational health partners, NHS Airedale Section 128 check for all staff entering management roles Prohibition check for all staff entering teaching related roles Please Note: All successful applicants who have lived or travelled overseas for three months or more in the past five years will be required to undertake an overseas check as part of the pre-employment checks. More information on overseas checks can be found on the government website: All offers of employment are subject to satisfactory pre-employment checks. RIGHT TO WORK IN THE UK The UK Government introduced a new points based immigration system on 1 January 2021. You can read about the new immigration routes on the Gov.UK website here: #visa-application-process Many of the new routes require sponsorship from an employer. Luminate Education Group is not a licenced sponsor. We are unable to employ anyone without current, and appropriate right to work in the UK. If you are an EU, EEA or Swiss citizen and you were resident in the UK on or before 31 December 2020, you have until 30 June 2021 to apply to the EU Settlement Scheme, you can continue to prove your right to work in the UK with your passport and identity card up until 30 June 2021. There is no change to immigration and right to work for British and Irish Citizens. EQUALITY, DIVERSITY & INCLUSION We positively welcome applications from all sections of the community, all candidates will be treated fairly irrespective of race, gender or gender identity, disability, sexual orientation, religion and belief or age. Due to the high volume of applications we receive, we are unable to respond to every applicant. If you have not heard from us within four weeks of the closing date, please assume that your application has been unsuccessful on this occasion. INFORMATION FOR RECRUITMENT AGENCIES Luminate Education Group vacancies generate a lot of interest and we receive many calls and emails from recruitment agencies. Although we do appreciate the interest you have shown in Luminate Education Group, our policy is to recruit candidates directly wherever possible. We therefore do not accept any cold calls, speculative emails or CVs from agencies. Speculative emails and CVs will be deleted unread.
Confidential
Gardening Assistant (Zero Hours)
Confidential
Pluss, part of Seetec Pluss and the Seetec group, is an award-winning Community Interest Company that supports thousands of people each year to achieve a career and fulfil their true potential. Our employment operations help jobseekers who need the most specialist support to find work. Our enterprise operations run alongside to create direct employment opportunities in a wide range of job roles. We are looking for an experienced, motivated, enthusiastic and polite gardening assistant to join our small friendly team of gardeners to undertake a range of gardening activities. Our ideal candidate will have experience of working with gardening equipment safely e.g. strimmers, mowers, hedge cutters, blowers and a range of hand tools. You must be able to work in different environments, terrains and weather as well as being able to undertake physically demanding work. The role is varied and as well as being experienced in a range of gardening tasks, we would require you to be flexible and polite with our commercial customers. There are no guaranteed hours, as this role is seasonal and reliant on commercial gardening work being available. Key Responsibilities (this is not an exhaustive list and is not limited to the following) * To be confident in using a range of gardening equipment safely e.g. strimmers, mowers, hedge cutters, blowers and a range of hand tools. * Flexible in working across sites and be able to manage time well. * Able to work in all weathers and environments.as well as undertake physically demanding work. * To be responsible for own Health & Safety and to look out for the safety of the team regarding activities and risks. To ensure that the working environment and equipment is safe for work, reporting any concerns to Line Manager as soon as they are identified. * Work on own initiative and be able to problem solve everyday issues and communicate issues to Line Manager when appropriate. Skills and Experience Essential * Experience of working in an outdoor environment carrying out gardening activities. * Effective communication and teamworking skills * Effective organisational skills with the ability to work on own initiative. Desirable * Qualification in gardening or equivalent experience such as a ticket for strimming Additional Information Salary: £18,643 p.a (dependent on experience) Location: Plymouth Hours: - Zero hours. There are no guaranteed hours, as this role is seasonal and reliant on commercial gardening work being available. Closing Date: 15 December 2021 In light of Covid-19 Interviews will be undertaken via Microsoft Teams Benefits: 25 days annual leave + Bank Holidays + Birthday Day off, Pension, Competitive Salary, optional discounted Medical and Health Cash Plans, Employee Assistance Programme, Cycle to Work Scheme, Eye Care Scheme, access to a wide range of local and national discounts. Pluss is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec support the recruitment of ex- offenders and will not discriminate in any way. Our full policy statement of "Ex-Offenders" can be found on our website under "About us". Pluss is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity
Dec 01, 2021
Seasonal
Pluss, part of Seetec Pluss and the Seetec group, is an award-winning Community Interest Company that supports thousands of people each year to achieve a career and fulfil their true potential. Our employment operations help jobseekers who need the most specialist support to find work. Our enterprise operations run alongside to create direct employment opportunities in a wide range of job roles. We are looking for an experienced, motivated, enthusiastic and polite gardening assistant to join our small friendly team of gardeners to undertake a range of gardening activities. Our ideal candidate will have experience of working with gardening equipment safely e.g. strimmers, mowers, hedge cutters, blowers and a range of hand tools. You must be able to work in different environments, terrains and weather as well as being able to undertake physically demanding work. The role is varied and as well as being experienced in a range of gardening tasks, we would require you to be flexible and polite with our commercial customers. There are no guaranteed hours, as this role is seasonal and reliant on commercial gardening work being available. Key Responsibilities (this is not an exhaustive list and is not limited to the following) * To be confident in using a range of gardening equipment safely e.g. strimmers, mowers, hedge cutters, blowers and a range of hand tools. * Flexible in working across sites and be able to manage time well. * Able to work in all weathers and environments.as well as undertake physically demanding work. * To be responsible for own Health & Safety and to look out for the safety of the team regarding activities and risks. To ensure that the working environment and equipment is safe for work, reporting any concerns to Line Manager as soon as they are identified. * Work on own initiative and be able to problem solve everyday issues and communicate issues to Line Manager when appropriate. Skills and Experience Essential * Experience of working in an outdoor environment carrying out gardening activities. * Effective communication and teamworking skills * Effective organisational skills with the ability to work on own initiative. Desirable * Qualification in gardening or equivalent experience such as a ticket for strimming Additional Information Salary: £18,643 p.a (dependent on experience) Location: Plymouth Hours: - Zero hours. There are no guaranteed hours, as this role is seasonal and reliant on commercial gardening work being available. Closing Date: 15 December 2021 In light of Covid-19 Interviews will be undertaken via Microsoft Teams Benefits: 25 days annual leave + Bank Holidays + Birthday Day off, Pension, Competitive Salary, optional discounted Medical and Health Cash Plans, Employee Assistance Programme, Cycle to Work Scheme, Eye Care Scheme, access to a wide range of local and national discounts. Pluss is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec support the recruitment of ex- offenders and will not discriminate in any way. Our full policy statement of "Ex-Offenders" can be found on our website under "About us". Pluss is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity

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