Business Support Officer Location: Wearside Road, Ladywell, London, SE137EZ Start Date: ASAP Contract Duration: 6+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 23.49 per day Job Ref: OR11086 Summary Of Responsibilities And Personal Duties: Support, guide, and mentor the Admin Assistants on all aspects of the work, including providing input into the PES process as required. Receive, sort, and distribute incoming and outgoing post (including via electronic systems) for the division. File records accurately and maintain electronic or paper filing systems. Photocopy, scan, and index documents to ensure information can be distributed to intended recipients. Collate, print, and distribute documents or materials as required by the team. Take accurate minutes or notes at meetings, panels, or other events, ensuring confidentiality is maintained at all times. Support the maintenance of records and monitoring for service budgets and contract registers. Manage all internal queries and information requests, including more complex casework. Raise Purchase Orders (POs) and process invoices, ensuring compliance with the Council's financial procedures and regulations. Undertake general office management tasks, including supporting Business Continuity and Health & Safety processes. Research and collate information for complaints and Freedom of Information (FOI) requests, liaising with staff and managers to ensure deadlines are met. Coordinate recruitment activity for temporary and permanent staff in conjunction with individual services and HR. Coordinate induction and training sessions for new staff within the department. Work flexibly across the commercial operations and development service to provide cover for other officers as required. Order and issue stationery, supplies, and other equipment, ensuring the safe and secure storage of items. Receive deliveries and check goods received against purchase order forms. Manage both routine and more complex enquiries from customers via telephone, face-to-face, web, or email in a sensitive, courteous, and professional manner. Provide basic information on individual services, processes, or legislation/procedures and signpost to other sources of information. Extract information from systems or databases and provide reports to managers as part of service, departmental, organisational, or national reporting requirements. Undertake both basic and more complex information searches when required. Provide project management support as requested. Other Duties Carry out the duties of the post with due regard to the Council's Equal Opportunities Policy and core values. Participate in the Performance Evaluation Scheme (PES) and undertake appropriate training and development. Comply with the Council's Health & Safety policies and procedures at all times. Assist in carrying out the Council's Environmental Policy within the day-to-day activities of the post. Undertake other duties, commensurate with the grade, as may reasonably be required. Consideration will be given to restructuring the duties of this post for a disabled postholder. Person Specification Knowledge Excellent understanding of the organisation, management, and control of administrative and customer contact processes. Working knowledge of one or more of the core services supported by the admin team. Good working knowledge of the requirements relating to handling sensitive data and information, particularly in relation to the Data Protection Act 1998 and General Data Protection Regulations 2018. Knowledge of financial procedures and regulations. Working knowledge of Health & Safety in the workplace. Good knowledge of customer service provision. Aptitude Ability to effectively develop and implement a wide range of administrative, business support, and customer contact processes. Ability to research information and produce accurate management information in a range of formats. Ability to work with minimal supervision, planning and organising a varied workload within a changing environment to meet tight deadlines on a day-to-day basis. Able to maintain discretion when dealing with confidential information. Skills Excellent ICT skills including spreadsheets, databases, and word processing. Confident user of core business ICT systems. Excellent verbal and written communication skills, with a high level of numeracy. Highly developed customer care skills, including an ability to deal sensitively with a wide range of customers and maintain good relationships with internal or external partners. Highly developed organisational and time management skills. Experience Good demonstrable experience of providing a high-quality and comprehensive administrative service, delivering core business processes to agreed performance standards. Good demonstrable experience of dealing with the public face-to-face, by telephone, and via web enquiries. Experience of working within a busy team. Experience of mentoring, guiding, and training other staff on a daily basis. Good demonstrable experience in handling contentious and confidential issues in an effective manner. Experience in working within a pressurised environment, prioritising and organising conflicting workloads. Experience of working on own initiative, but identifying when it is necessary to seek advice or refer on to a senior officer any highly complex or contentious issues. General Education Good standard of general education. Personal Qualities Responsive and customer-focused attitude to work. Flexible approach to meeting the needs of the service and a willingness to learn new skills. Circumstances Able to attend meetings in the evenings, to work outside normal office hours, and to work beyond minimum hours as and when required to achieve deadlines. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Aug 07, 2025
Contractor
Business Support Officer Location: Wearside Road, Ladywell, London, SE137EZ Start Date: ASAP Contract Duration: 6+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 23.49 per day Job Ref: OR11086 Summary Of Responsibilities And Personal Duties: Support, guide, and mentor the Admin Assistants on all aspects of the work, including providing input into the PES process as required. Receive, sort, and distribute incoming and outgoing post (including via electronic systems) for the division. File records accurately and maintain electronic or paper filing systems. Photocopy, scan, and index documents to ensure information can be distributed to intended recipients. Collate, print, and distribute documents or materials as required by the team. Take accurate minutes or notes at meetings, panels, or other events, ensuring confidentiality is maintained at all times. Support the maintenance of records and monitoring for service budgets and contract registers. Manage all internal queries and information requests, including more complex casework. Raise Purchase Orders (POs) and process invoices, ensuring compliance with the Council's financial procedures and regulations. Undertake general office management tasks, including supporting Business Continuity and Health & Safety processes. Research and collate information for complaints and Freedom of Information (FOI) requests, liaising with staff and managers to ensure deadlines are met. Coordinate recruitment activity for temporary and permanent staff in conjunction with individual services and HR. Coordinate induction and training sessions for new staff within the department. Work flexibly across the commercial operations and development service to provide cover for other officers as required. Order and issue stationery, supplies, and other equipment, ensuring the safe and secure storage of items. Receive deliveries and check goods received against purchase order forms. Manage both routine and more complex enquiries from customers via telephone, face-to-face, web, or email in a sensitive, courteous, and professional manner. Provide basic information on individual services, processes, or legislation/procedures and signpost to other sources of information. Extract information from systems or databases and provide reports to managers as part of service, departmental, organisational, or national reporting requirements. Undertake both basic and more complex information searches when required. Provide project management support as requested. Other Duties Carry out the duties of the post with due regard to the Council's Equal Opportunities Policy and core values. Participate in the Performance Evaluation Scheme (PES) and undertake appropriate training and development. Comply with the Council's Health & Safety policies and procedures at all times. Assist in carrying out the Council's Environmental Policy within the day-to-day activities of the post. Undertake other duties, commensurate with the grade, as may reasonably be required. Consideration will be given to restructuring the duties of this post for a disabled postholder. Person Specification Knowledge Excellent understanding of the organisation, management, and control of administrative and customer contact processes. Working knowledge of one or more of the core services supported by the admin team. Good working knowledge of the requirements relating to handling sensitive data and information, particularly in relation to the Data Protection Act 1998 and General Data Protection Regulations 2018. Knowledge of financial procedures and regulations. Working knowledge of Health & Safety in the workplace. Good knowledge of customer service provision. Aptitude Ability to effectively develop and implement a wide range of administrative, business support, and customer contact processes. Ability to research information and produce accurate management information in a range of formats. Ability to work with minimal supervision, planning and organising a varied workload within a changing environment to meet tight deadlines on a day-to-day basis. Able to maintain discretion when dealing with confidential information. Skills Excellent ICT skills including spreadsheets, databases, and word processing. Confident user of core business ICT systems. Excellent verbal and written communication skills, with a high level of numeracy. Highly developed customer care skills, including an ability to deal sensitively with a wide range of customers and maintain good relationships with internal or external partners. Highly developed organisational and time management skills. Experience Good demonstrable experience of providing a high-quality and comprehensive administrative service, delivering core business processes to agreed performance standards. Good demonstrable experience of dealing with the public face-to-face, by telephone, and via web enquiries. Experience of working within a busy team. Experience of mentoring, guiding, and training other staff on a daily basis. Good demonstrable experience in handling contentious and confidential issues in an effective manner. Experience in working within a pressurised environment, prioritising and organising conflicting workloads. Experience of working on own initiative, but identifying when it is necessary to seek advice or refer on to a senior officer any highly complex or contentious issues. General Education Good standard of general education. Personal Qualities Responsive and customer-focused attitude to work. Flexible approach to meeting the needs of the service and a willingness to learn new skills. Circumstances Able to attend meetings in the evenings, to work outside normal office hours, and to work beyond minimum hours as and when required to achieve deadlines. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Job Advertisement: Legal Officer Location: East London Contract Type: Temporary Working Pattern: Full Time Hourly rate: 22.55 per hour PAYE / 29.44 Umbrella What You'll Do: As a Legal Officer, you will play a pivotal role in supporting our legal service. Your responsibilities will include: Providing effective administrative support to legal teams, ensuring smooth operations across various disciplines. Assisting in legal research and basic case work, contributing to high-quality, solution-focused legal advice. Maintaining manual and electronic systems, including corporate IT systems and legal case management systems. Supporting project work, including fact-finding and research, while managing project plans effectively. Ensuring compliance with Health and Safety regulations, Data Protection laws, and safeguarding policies. Engaging with clients and external stakeholders, delivering excellent customer service and building strong relationships. What You'll Bring: We are looking for candidates who can demonstrate: Strong IT Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint) and legal case management systems. organisational Skills: Ability to prioritise and manage your workload effectively. Excellent Communication: Strong verbal and written communication skills, with a customer-focused approach. Knowledge of Legal Frameworks: Understanding of the complexities within a legal environment, including Data Protection and Freedom of Information issues. Team Spirit: A collaborative mindset with the ability to work well in a team to achieve shared goals. Additional Information: This is a full-time temporary position, and while driving is not required, flexibility to work across sites is essential. We look forward to your application! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 06, 2025
Seasonal
Job Advertisement: Legal Officer Location: East London Contract Type: Temporary Working Pattern: Full Time Hourly rate: 22.55 per hour PAYE / 29.44 Umbrella What You'll Do: As a Legal Officer, you will play a pivotal role in supporting our legal service. Your responsibilities will include: Providing effective administrative support to legal teams, ensuring smooth operations across various disciplines. Assisting in legal research and basic case work, contributing to high-quality, solution-focused legal advice. Maintaining manual and electronic systems, including corporate IT systems and legal case management systems. Supporting project work, including fact-finding and research, while managing project plans effectively. Ensuring compliance with Health and Safety regulations, Data Protection laws, and safeguarding policies. Engaging with clients and external stakeholders, delivering excellent customer service and building strong relationships. What You'll Bring: We are looking for candidates who can demonstrate: Strong IT Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint) and legal case management systems. organisational Skills: Ability to prioritise and manage your workload effectively. Excellent Communication: Strong verbal and written communication skills, with a customer-focused approach. Knowledge of Legal Frameworks: Understanding of the complexities within a legal environment, including Data Protection and Freedom of Information issues. Team Spirit: A collaborative mindset with the ability to work well in a team to achieve shared goals. Additional Information: This is a full-time temporary position, and while driving is not required, flexibility to work across sites is essential. We look forward to your application! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Adecco are seeking a dedicated and experienced Complaints Officer on behalf of our Local Authority client to join their Repairs Complaints team. Complaints Officer - Repairs Public Sector - Local Authority Temporary Role - currently to 30th September however extension may be possible Full Time - Monday to Friday, 36 hours per week 20.74 per hour PAYE / 26.90 per hour Umbrella Hybrid Working - 3 days per week in office (based in Croydon) IT equipment provided ASAP start The successful candidate will be responsible for: Investigating, resolving, and responding to complaints at Stage 1 and 2 of the Corporate complaints procedure, with a particular focus on responsive repairs. Coordinating and responding to Freedom of Information requests, Data Protection enquiries and complaints, Press enquiries, and Red File cases as they relate to the service. Handling complaints and enquiries that come through the offices of the Leader of the Council, Chief Executive, Council Executive Directors and Directors, or other Heads of Service. Coordinating and responding to cases referred to the Local Government Ombudsman (LGO) and enquiries from Members of Parliament and Elected Members of the Council. Requirements: Previous experience in handling Repairs Complaints is essential. Strong communication and interpersonal skills. Ability to manage multiple tasks and meet deadlines. Knowledge of relevant legislation and procedures. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jul 24, 2025
Contractor
Adecco are seeking a dedicated and experienced Complaints Officer on behalf of our Local Authority client to join their Repairs Complaints team. Complaints Officer - Repairs Public Sector - Local Authority Temporary Role - currently to 30th September however extension may be possible Full Time - Monday to Friday, 36 hours per week 20.74 per hour PAYE / 26.90 per hour Umbrella Hybrid Working - 3 days per week in office (based in Croydon) IT equipment provided ASAP start The successful candidate will be responsible for: Investigating, resolving, and responding to complaints at Stage 1 and 2 of the Corporate complaints procedure, with a particular focus on responsive repairs. Coordinating and responding to Freedom of Information requests, Data Protection enquiries and complaints, Press enquiries, and Red File cases as they relate to the service. Handling complaints and enquiries that come through the offices of the Leader of the Council, Chief Executive, Council Executive Directors and Directors, or other Heads of Service. Coordinating and responding to cases referred to the Local Government Ombudsman (LGO) and enquiries from Members of Parliament and Elected Members of the Council. Requirements: Previous experience in handling Repairs Complaints is essential. Strong communication and interpersonal skills. Ability to manage multiple tasks and meet deadlines. Knowledge of relevant legislation and procedures. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Privacy Notice Regarding Neo4j's Recruitment Process 1. GENERAL INFORMATION This is Neo4j's (" we " or" us ") statement on how we process personal datawhen recruiting new personnel. When recruiting new personnel, we need to process personal data. Personal dataincludes all information that by itself, or together with other information,can be used to identify a currently living person. To be able to submit anapplication for a position with us, certain personal data must be presented bythe applicant in order to carry out the recruitment process. The information in this statement is applicable if you are applying for a job at one of the following Neo4j entities: Neo4j UK Limited, company reg. no. , registered office at Union House 182- 194 Union street, SE1 0LH London (" UK office "); or Neo4j Germany GmbH, company reg. no. HRB 252331, registered office at Viktualienmarkt 8, 80331 München (" Germany Office "). The entity to which you have applied as your potential employer is the personal data controller for the processing of personal data in connection with the recruitment process. Please note that additional personal data may be required from you in order to finalise the recruitment if you are hired by Neo4j. Information concerning this will be provided in a separate privacy notice. 2. HOW TO CONTACT US Each entity above is the personal data controller for the processing of personal data in relation to their respective recruitment process, meaning that they are responsible for the processing of personal data concerning you. Most central administrative functions are carried out in the Sweden office, whereas the UK office has a smaller, local HR program. You may also directly contact our data protection officer, at: Mattias Olsson 3. THE PERSONAL DATA THAT WE PROCESSES Listed below is the personal data we process about you, along with informationregarding our purposes and legal grounds: Purpose Personal data Legal ground To recruit the candidate most suited for the vacant position Name, email address, telephone number, portrait, CV, cover letter,certificates and similar documentation, internal notes regarding therecruitment process Our legitimate interests To verify the candidate's merits and suitability for the positionapplied Name, CV, personal letter, certificates and similar documentation Our legitimate interests To communicate with the candidate Name, email address and telephone number, correspondence with you during the recruitment process Our legitimate interests To consider the application in respect of other roles that are available Name, email address, telephone number, portrait, CV, personal letter, certificates and similar documentation Our legitimate interests 3.1 How we obtain your personal data The personal data we collect during our recruitment process is provided by you directly. We may also receive information about you from third parties such as recruitment agencies, background check providers, former employers, credit reference agencies, group companies, public websites and public agencies. Neo4j's legitimate interest is to recruit the most suitable person for the vacant position at hand, in order to remain a competitive company and a great place to work at. Also, we store applications from candidates for a year in order to further our legitimate interest to contact them regarding other opportunities to work at Neo4j if they are not selected for the position they applied for. We cannot pursue our legitimate interests without processing the personal data set out above, but we believe that we can process your personal data to pursue our legitimate interests in a way that does not interfere with your interests, rights and freedoms. We take all necessary steps to keep your personal data disclosed to only a minimum of Neo4j employees, and that it is securely protected. Our assessment is that the processing of personal data in connection with our legitimate interests is normal and what can be expected in a recruitment process. 4. THIRD PARTIES THAT RECEIVE PERSONAL DATA We may share your personal data with other Neo4j entities (being Neo4j in Sweden, the UK, Germany and the U.S.) where it is in our legitimate interests to do so for internal administrative purposes (for example, for resource management, corporate strategy, compliance, auditing and monitoring, research and development and quality assurance.) We make use of several service providers, so that we can focus on doing what we are good at. This means that we transfer personal data to third parties. These consist of the following third parties or categories of third parties: Lever, Inc, which provides the recruitment tool used in our process is based in the U.S.; third parties that provide other services that enable us to focus on our core activities, such as external recruitment agencies including Fetcher, Stack Overflow, AmazingHiring and LinkedIn, all based in the U.S Any third parties with whom we share your personal information are limited (by law and by contract) in their ability to use your personal information. We will always ensure that any third parties with whom we share your personal information are subject to privacy and security obligations consistent with this privacy policy and applicable laws. 4.1 Transfers to countries outside of the UK and/or the EEA We will transfer personal data to countries outside of the UK and the EEA, since the U.S. office will have access to the recruitment information, for example. Further details on third parties to whom your personal data may be disclosed are set out in section 4 above. If we provide any personal data concerning you to any such non-UK and non-EEA Neo4j entities or other third parties, we will take appropriate measures to ensure that the recipient protects your personal information adequately in accordance with this privacy policy. These measures may include the following: Ensuring that there is an adequacy decision by the UK Government in the case of transfers out of the UK, or by the European Commission in the case of transfers out of the EEA, which means that the recipient country is deemed to provide adequate protection for such personal data; or Where we have in place standard model contractual arrangements with the recipient which have been approved by the European Commission (or the UK Government for transfers out of the UK in due course). These model contractual clauses include certain safeguards to protect the personal data. Please contact us to learn more about this, and if you want, obtain a copy of the relevant safeguard. 5. STORING OF PERSONAL DATA We will store information contained in job applications for one year after the recruitment process has ended. If you do not want us to do this, please let us know and we will delete the information. Certain personal data may be stored longer due to legal obligations of Neo4j or for the establishment or defence against legal claims. 6. AUTOMATED DECISION-MAKING Automated decision-making takes place when an electronic system uses personal information to make a decision without human intervention which has a significant impact on them. We do not engage in automated decision-making and we will notify you in writing if this position changes. 7. YOUR RIGHTS You have certain rights in relation to your personal data. If you would like further information in relation to these or would like to exercise any of them, please contact us via email at at any time. You have a right to: receive confirmation whether personal data concerning you is being processed by us, to receive information about the processing and to access the personal data, and to obtain a copy of the personal data; object to our processing of personal data; have personal data concerning you deleted; have incorrect data about you corrected; ask us to complete data about you that you think is incomplete; and restrict the processing of data concerning you; data portability, meaning that you in certain cases have a right to receive personal data concerning you in a commonly used format, or to have it transmitted to another personal data controller in accordance with your specification. Please note that these rights are not absolute, and that for some rights certain criteria must be at hand for the right to exercised, or that certain exceptions might be applicable. 8. THE RIGHT TO LODGE A COMPLAINT AT A SUPERVISORY AUTHORITY If you believe that our processing of personal data in conflict with theGeneral Data Protection Regulation (GDPR), you may lodge a complaint at therelevant supervisory authority. The supervisory authorities are as follows: The Information Commissioner's office (ICO) The practices described in this privacy policy statement are current as of October 2021.
Jul 17, 2025
Full time
Privacy Notice Regarding Neo4j's Recruitment Process 1. GENERAL INFORMATION This is Neo4j's (" we " or" us ") statement on how we process personal datawhen recruiting new personnel. When recruiting new personnel, we need to process personal data. Personal dataincludes all information that by itself, or together with other information,can be used to identify a currently living person. To be able to submit anapplication for a position with us, certain personal data must be presented bythe applicant in order to carry out the recruitment process. The information in this statement is applicable if you are applying for a job at one of the following Neo4j entities: Neo4j UK Limited, company reg. no. , registered office at Union House 182- 194 Union street, SE1 0LH London (" UK office "); or Neo4j Germany GmbH, company reg. no. HRB 252331, registered office at Viktualienmarkt 8, 80331 München (" Germany Office "). The entity to which you have applied as your potential employer is the personal data controller for the processing of personal data in connection with the recruitment process. Please note that additional personal data may be required from you in order to finalise the recruitment if you are hired by Neo4j. Information concerning this will be provided in a separate privacy notice. 2. HOW TO CONTACT US Each entity above is the personal data controller for the processing of personal data in relation to their respective recruitment process, meaning that they are responsible for the processing of personal data concerning you. Most central administrative functions are carried out in the Sweden office, whereas the UK office has a smaller, local HR program. You may also directly contact our data protection officer, at: Mattias Olsson 3. THE PERSONAL DATA THAT WE PROCESSES Listed below is the personal data we process about you, along with informationregarding our purposes and legal grounds: Purpose Personal data Legal ground To recruit the candidate most suited for the vacant position Name, email address, telephone number, portrait, CV, cover letter,certificates and similar documentation, internal notes regarding therecruitment process Our legitimate interests To verify the candidate's merits and suitability for the positionapplied Name, CV, personal letter, certificates and similar documentation Our legitimate interests To communicate with the candidate Name, email address and telephone number, correspondence with you during the recruitment process Our legitimate interests To consider the application in respect of other roles that are available Name, email address, telephone number, portrait, CV, personal letter, certificates and similar documentation Our legitimate interests 3.1 How we obtain your personal data The personal data we collect during our recruitment process is provided by you directly. We may also receive information about you from third parties such as recruitment agencies, background check providers, former employers, credit reference agencies, group companies, public websites and public agencies. Neo4j's legitimate interest is to recruit the most suitable person for the vacant position at hand, in order to remain a competitive company and a great place to work at. Also, we store applications from candidates for a year in order to further our legitimate interest to contact them regarding other opportunities to work at Neo4j if they are not selected for the position they applied for. We cannot pursue our legitimate interests without processing the personal data set out above, but we believe that we can process your personal data to pursue our legitimate interests in a way that does not interfere with your interests, rights and freedoms. We take all necessary steps to keep your personal data disclosed to only a minimum of Neo4j employees, and that it is securely protected. Our assessment is that the processing of personal data in connection with our legitimate interests is normal and what can be expected in a recruitment process. 4. THIRD PARTIES THAT RECEIVE PERSONAL DATA We may share your personal data with other Neo4j entities (being Neo4j in Sweden, the UK, Germany and the U.S.) where it is in our legitimate interests to do so for internal administrative purposes (for example, for resource management, corporate strategy, compliance, auditing and monitoring, research and development and quality assurance.) We make use of several service providers, so that we can focus on doing what we are good at. This means that we transfer personal data to third parties. These consist of the following third parties or categories of third parties: Lever, Inc, which provides the recruitment tool used in our process is based in the U.S.; third parties that provide other services that enable us to focus on our core activities, such as external recruitment agencies including Fetcher, Stack Overflow, AmazingHiring and LinkedIn, all based in the U.S Any third parties with whom we share your personal information are limited (by law and by contract) in their ability to use your personal information. We will always ensure that any third parties with whom we share your personal information are subject to privacy and security obligations consistent with this privacy policy and applicable laws. 4.1 Transfers to countries outside of the UK and/or the EEA We will transfer personal data to countries outside of the UK and the EEA, since the U.S. office will have access to the recruitment information, for example. Further details on third parties to whom your personal data may be disclosed are set out in section 4 above. If we provide any personal data concerning you to any such non-UK and non-EEA Neo4j entities or other third parties, we will take appropriate measures to ensure that the recipient protects your personal information adequately in accordance with this privacy policy. These measures may include the following: Ensuring that there is an adequacy decision by the UK Government in the case of transfers out of the UK, or by the European Commission in the case of transfers out of the EEA, which means that the recipient country is deemed to provide adequate protection for such personal data; or Where we have in place standard model contractual arrangements with the recipient which have been approved by the European Commission (or the UK Government for transfers out of the UK in due course). These model contractual clauses include certain safeguards to protect the personal data. Please contact us to learn more about this, and if you want, obtain a copy of the relevant safeguard. 5. STORING OF PERSONAL DATA We will store information contained in job applications for one year after the recruitment process has ended. If you do not want us to do this, please let us know and we will delete the information. Certain personal data may be stored longer due to legal obligations of Neo4j or for the establishment or defence against legal claims. 6. AUTOMATED DECISION-MAKING Automated decision-making takes place when an electronic system uses personal information to make a decision without human intervention which has a significant impact on them. We do not engage in automated decision-making and we will notify you in writing if this position changes. 7. YOUR RIGHTS You have certain rights in relation to your personal data. If you would like further information in relation to these or would like to exercise any of them, please contact us via email at at any time. You have a right to: receive confirmation whether personal data concerning you is being processed by us, to receive information about the processing and to access the personal data, and to obtain a copy of the personal data; object to our processing of personal data; have personal data concerning you deleted; have incorrect data about you corrected; ask us to complete data about you that you think is incomplete; and restrict the processing of data concerning you; data portability, meaning that you in certain cases have a right to receive personal data concerning you in a commonly used format, or to have it transmitted to another personal data controller in accordance with your specification. Please note that these rights are not absolute, and that for some rights certain criteria must be at hand for the right to exercised, or that certain exceptions might be applicable. 8. THE RIGHT TO LODGE A COMPLAINT AT A SUPERVISORY AUTHORITY If you believe that our processing of personal data in conflict with theGeneral Data Protection Regulation (GDPR), you may lodge a complaint at therelevant supervisory authority. The supervisory authorities are as follows: The Information Commissioner's office (ICO) The practices described in this privacy policy statement are current as of October 2021.
Salary Range £39,500 - £41,895 Location Hybrid (WFH / London/South East) Type of contract Full-time, Permanent Closing Date 12pm Midday on Monday 20 January 2025 UK Anti-Doping (UKAD) is on a mission to protect clean sport and currently has an exciting opportunity available for you to join us. The primary responsibility of the role is to assist in the prosecution of Anti-Doping Rule Violation (ADRV) matters through to conclusion, ensuring timely progression and compliance with the relevant Anti-Doping Rules. About us Our purpose : To ensure doping-free sport, promoting and protecting clean sport through education, testing and enforcement. Our values : Integrity - We do what is right for clean sport, we are equitable and ethical, ensuring everyone is treated fairly and with respect. Collaboration - We work together and with others, sharing knowledge and building relationships to better tackle doping. Excellence - We strive to achieve high standards in the protection of clean sport, evolving with the times and finding solutions. Passion - We are dedicated to keeping sport clean, are proud of what we do and know it matters. Job purpose The Legal Officer plays an important role in the management of ADRV cases from the outset, including advising on investigations, interpreting rules, drafting legal correspondence and preparing matters for hearings. Where required, the Legal Officer also supports the team's wider provision of contractual and other non-contentious legal advice to UKAD, including in relation to data protection, freedom of information and GDPR matters. Working closely with senior lawyers and stakeholders across sport, the Legal Officer will gain valuable experience in both contentious and non-contentious legal matters. Key result a reas include To assist in the effective and timely prosecution of alleged ADRVs and the provision of non-contentious advice, including: Drafting Drafting inter-party correspondence Preparing independent review requests Drafting and serving Notice/Charge Letters and other legal correspondence Drafting witness statements Drafting written submissions Case Management Interpreting rules and regulations Advising on investigations into potential ADRVs Advising on evidence gathering Reviewing evidence for disclosure Legal research Conducting case to answer assessments on potential ADRV matters Supporting the Lawyers at ADRV hearings Collaboration with internal and external stakeholders Liaising with National Governing Bodies (NGBs), International Federations (IFs) and the World Anti-Doping Agency (WADA) regarding the bringing of charges for alleged ADRVs Liaising with NGBs in respect of ADRV prosecutions conducted by NGBs, including attending hearings as an observer Liaising with the Operations Directorate, and specifically the Intelligence and Investigations Team, in relation to investigations Liaising with, and providing advice to, UKAD's Communications, Results, Testing and Education teams Non-contentious work Managing the provision of contractual and other non-contentious legal advice to UKAD including liaising with internal teams and external counsel Managing the UKAD Contracts Database, including periodic review of UKAD contracts Reviewing UK and NGB anti-doping rules to ensure compliance with the WADA Code, UK National Anti-Doping Policy and other standards Managing freedom of information and subject access requests received by UKAD Person s pecification Qualifications /experience/knowledge Educated to degree level with additional professional legal qualification, such as LPC, SQE or BPTC Demonstrable experience in-house and/or within private practice of handling or assisting in relation to: Litigation or arbitration; Working in sports regulation (preferable) and/or with other regulatory frameworks Preparing hearings and/or conducting advocacy before tribunals and/or lower courts; Commercial matters; and/or Freedom of Information Act and Data Protection Act/GDPR matters Experience of communicating and presenting to a variety of levels of seniority and backgrounds both internally and externally Experience of managing sensitive and confidential information Experience of analysing legal documents for accuracy In depth knowledge of legal terminology and principles A passion for and knowledge of sport is desirable Skills Ability to build and sustain relationships with a network of key people internally and externally Excellent writing and presentation skills and attention to detail Self-aware and excellent interpersonal, influencing, negotiation and communication skills Ability to work proactively with internal and external stakeholders Ability to prioritise own workload and work under a tight schedule with competing deadlines Ability to use Microsoft Office efficiently How to apply Our values are at the heart of what we do, so if they align with you and you're up for the fight against doping in sport, please complete the online application. Deadline for Applications is 12pm Midday on Monday 20 January 2025. Interviews will take place during the week commencing 03 February 2025 online via Microsoft Teams. Please note that UK Anti-Doping are currently unable to provide Visa Sponsorship.
Feb 07, 2025
Full time
Salary Range £39,500 - £41,895 Location Hybrid (WFH / London/South East) Type of contract Full-time, Permanent Closing Date 12pm Midday on Monday 20 January 2025 UK Anti-Doping (UKAD) is on a mission to protect clean sport and currently has an exciting opportunity available for you to join us. The primary responsibility of the role is to assist in the prosecution of Anti-Doping Rule Violation (ADRV) matters through to conclusion, ensuring timely progression and compliance with the relevant Anti-Doping Rules. About us Our purpose : To ensure doping-free sport, promoting and protecting clean sport through education, testing and enforcement. Our values : Integrity - We do what is right for clean sport, we are equitable and ethical, ensuring everyone is treated fairly and with respect. Collaboration - We work together and with others, sharing knowledge and building relationships to better tackle doping. Excellence - We strive to achieve high standards in the protection of clean sport, evolving with the times and finding solutions. Passion - We are dedicated to keeping sport clean, are proud of what we do and know it matters. Job purpose The Legal Officer plays an important role in the management of ADRV cases from the outset, including advising on investigations, interpreting rules, drafting legal correspondence and preparing matters for hearings. Where required, the Legal Officer also supports the team's wider provision of contractual and other non-contentious legal advice to UKAD, including in relation to data protection, freedom of information and GDPR matters. Working closely with senior lawyers and stakeholders across sport, the Legal Officer will gain valuable experience in both contentious and non-contentious legal matters. Key result a reas include To assist in the effective and timely prosecution of alleged ADRVs and the provision of non-contentious advice, including: Drafting Drafting inter-party correspondence Preparing independent review requests Drafting and serving Notice/Charge Letters and other legal correspondence Drafting witness statements Drafting written submissions Case Management Interpreting rules and regulations Advising on investigations into potential ADRVs Advising on evidence gathering Reviewing evidence for disclosure Legal research Conducting case to answer assessments on potential ADRV matters Supporting the Lawyers at ADRV hearings Collaboration with internal and external stakeholders Liaising with National Governing Bodies (NGBs), International Federations (IFs) and the World Anti-Doping Agency (WADA) regarding the bringing of charges for alleged ADRVs Liaising with NGBs in respect of ADRV prosecutions conducted by NGBs, including attending hearings as an observer Liaising with the Operations Directorate, and specifically the Intelligence and Investigations Team, in relation to investigations Liaising with, and providing advice to, UKAD's Communications, Results, Testing and Education teams Non-contentious work Managing the provision of contractual and other non-contentious legal advice to UKAD including liaising with internal teams and external counsel Managing the UKAD Contracts Database, including periodic review of UKAD contracts Reviewing UK and NGB anti-doping rules to ensure compliance with the WADA Code, UK National Anti-Doping Policy and other standards Managing freedom of information and subject access requests received by UKAD Person s pecification Qualifications /experience/knowledge Educated to degree level with additional professional legal qualification, such as LPC, SQE or BPTC Demonstrable experience in-house and/or within private practice of handling or assisting in relation to: Litigation or arbitration; Working in sports regulation (preferable) and/or with other regulatory frameworks Preparing hearings and/or conducting advocacy before tribunals and/or lower courts; Commercial matters; and/or Freedom of Information Act and Data Protection Act/GDPR matters Experience of communicating and presenting to a variety of levels of seniority and backgrounds both internally and externally Experience of managing sensitive and confidential information Experience of analysing legal documents for accuracy In depth knowledge of legal terminology and principles A passion for and knowledge of sport is desirable Skills Ability to build and sustain relationships with a network of key people internally and externally Excellent writing and presentation skills and attention to detail Self-aware and excellent interpersonal, influencing, negotiation and communication skills Ability to work proactively with internal and external stakeholders Ability to prioritise own workload and work under a tight schedule with competing deadlines Ability to use Microsoft Office efficiently How to apply Our values are at the heart of what we do, so if they align with you and you're up for the fight against doping in sport, please complete the online application. Deadline for Applications is 12pm Midday on Monday 20 January 2025. Interviews will take place during the week commencing 03 February 2025 online via Microsoft Teams. Please note that UK Anti-Doping are currently unable to provide Visa Sponsorship.
Complaints Officer - Repairs Public Sector - Local Government Temporary Role - 3 months possible extension Full Time - Monday to Friday, 36 hours per week 20.74 per hour PAYE / 26.90 per hour Umbrella Hybrid Working - 2 - 3 days in office (Croydon), remainder at home. We are seeking a dedicated and experienced Complaints Officer on behalf of our Local Authority client to join their Housing team. The successful candidate will be responsible for: Investigating, resolving, and responding to complaints at Stage 1 and 2 of the Corporate complaints procedure, with a particular focus on responsive repairs. Coordinating and responding to Freedom of Information requests, Data Protection enquiries and complaints, Press enquiries, and Red File cases as they relate to the service. Handling complaints and enquiries that come through the offices of the Leader of the Council, Chief Executive, Council Executive Directors and Directors, or other Heads of Service. Coordinating and responding to cases referred to the Local Government Ombudsman (LGO) and enquiries from Members of Parliament and Elected Members of the Council. Requirements: Previous experience in handling Repairs Complaints is essential. Strong communication and interpersonal skills. Ability to manage multiple tasks and meet deadlines. Knowledge of relevant legislation and procedures. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Feb 04, 2025
Contractor
Complaints Officer - Repairs Public Sector - Local Government Temporary Role - 3 months possible extension Full Time - Monday to Friday, 36 hours per week 20.74 per hour PAYE / 26.90 per hour Umbrella Hybrid Working - 2 - 3 days in office (Croydon), remainder at home. We are seeking a dedicated and experienced Complaints Officer on behalf of our Local Authority client to join their Housing team. The successful candidate will be responsible for: Investigating, resolving, and responding to complaints at Stage 1 and 2 of the Corporate complaints procedure, with a particular focus on responsive repairs. Coordinating and responding to Freedom of Information requests, Data Protection enquiries and complaints, Press enquiries, and Red File cases as they relate to the service. Handling complaints and enquiries that come through the offices of the Leader of the Council, Chief Executive, Council Executive Directors and Directors, or other Heads of Service. Coordinating and responding to cases referred to the Local Government Ombudsman (LGO) and enquiries from Members of Parliament and Elected Members of the Council. Requirements: Previous experience in handling Repairs Complaints is essential. Strong communication and interpersonal skills. Ability to manage multiple tasks and meet deadlines. Knowledge of relevant legislation and procedures. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
My client based in Romford is looking for a Compliance Manager to join their team. The purpose of the role is to ensure the company is adhering to all it's legal, compliance and regulatory obligations. You will be responsible for designing, developing, monitoring and actioning clear processes across the company around such areas as Complaint handling, Subject Access Requests, Freedom of Information Requests, DPA/GDPR and any other compliance requirements. Working closely with the Head of Compliance to assess and agree the right course of action for any legal action against the company or any of its employees. Deputising for the Head of Compliance and representing the company with its clients, regulators and other external parties. As a Compliance Manager your role will be to: Ensure clients customers are treated in a fair and consistent manner. Manage the process relating to client's customer complaints, disputes and/or DSARs. Take ownership of individual cases from receipt to conclusion ensuring the highest standards of customer care and resolve them satisfactory and in accordance with internal, our clients and HMCTS principals. Ensure all complaints are handled within internal/external regulations and timescales. Maintain accurate records on internal & external systems providing a clear and concise audit trail Promote a risk and compliance aware culture throughout the business through training and regulatory updates Provide key compliance & risk information, advise and guidance to the business Adhere to and maintain compliance with legal and internal processes and procedures Keep up to date with regulatory and legislative changes Analyse trends and root causes of complaints. Review of legal policies & procedures Act as the company Data Protection Officer Periodically conducts audits and reviews to ensure execution of compliance standards Ensure KPIs and Compliance Audit results are consistently achieving expectations. Provide support, cover, assistance and or guidance to other Quality Assurance/Compliance team members as required. Consult with attorney's and other professionals on compliance and legal matters Skills and Experience: Previous experience of working as a compliance officer or compliance manager Previous complaint handling and investigation experience, ideally within a regulated environment Previous knowledge and experience in Data Protection and GDPR Knowledge of HMCTS principals Hands-on experience with a variety of reporting operations and procedures Excellent communication skills required including strong written and verbal Ability to build and develop relationships at all levels Self-motivating, excellent interpersonal skills, ability to influence, prioritise effectively and work to tight deadlines Computer literate (good knowledge of Excel, Word, Power-Point) The ability to remain calm whilst under pressure If you're interested please get in touch asap. Vibe Recruit is acting as an Employment Agency in relation to this vacancy.
Dec 10, 2022
Full time
My client based in Romford is looking for a Compliance Manager to join their team. The purpose of the role is to ensure the company is adhering to all it's legal, compliance and regulatory obligations. You will be responsible for designing, developing, monitoring and actioning clear processes across the company around such areas as Complaint handling, Subject Access Requests, Freedom of Information Requests, DPA/GDPR and any other compliance requirements. Working closely with the Head of Compliance to assess and agree the right course of action for any legal action against the company or any of its employees. Deputising for the Head of Compliance and representing the company with its clients, regulators and other external parties. As a Compliance Manager your role will be to: Ensure clients customers are treated in a fair and consistent manner. Manage the process relating to client's customer complaints, disputes and/or DSARs. Take ownership of individual cases from receipt to conclusion ensuring the highest standards of customer care and resolve them satisfactory and in accordance with internal, our clients and HMCTS principals. Ensure all complaints are handled within internal/external regulations and timescales. Maintain accurate records on internal & external systems providing a clear and concise audit trail Promote a risk and compliance aware culture throughout the business through training and regulatory updates Provide key compliance & risk information, advise and guidance to the business Adhere to and maintain compliance with legal and internal processes and procedures Keep up to date with regulatory and legislative changes Analyse trends and root causes of complaints. Review of legal policies & procedures Act as the company Data Protection Officer Periodically conducts audits and reviews to ensure execution of compliance standards Ensure KPIs and Compliance Audit results are consistently achieving expectations. Provide support, cover, assistance and or guidance to other Quality Assurance/Compliance team members as required. Consult with attorney's and other professionals on compliance and legal matters Skills and Experience: Previous experience of working as a compliance officer or compliance manager Previous complaint handling and investigation experience, ideally within a regulated environment Previous knowledge and experience in Data Protection and GDPR Knowledge of HMCTS principals Hands-on experience with a variety of reporting operations and procedures Excellent communication skills required including strong written and verbal Ability to build and develop relationships at all levels Self-motivating, excellent interpersonal skills, ability to influence, prioritise effectively and work to tight deadlines Computer literate (good knowledge of Excel, Word, Power-Point) The ability to remain calm whilst under pressure If you're interested please get in touch asap. Vibe Recruit is acting as an Employment Agency in relation to this vacancy.
Barnsley Council are seeking two experienced individuals to join the team as a Senior Legal Officer - Litigation In return, you will receive a competitive salary of £42,503 - £45,495 per annum. This is a full time, permanent position. The Senior Legal Officer - Litigation role: As a Senior Legal Officer you'll provide a comprehensive, specialist legal service to the General Litigation Team. This is a richly varied and rewarding role, with responsibilities ranging from research and analysis to dealing with case work, drafting documentations and attending court to conduct advocacy. You will have a track record of problem solving, advising senior managers, undertaking research and keeping abreast of legislative changes.You will provide both professional advice and challenge to Council services and will demonstrate a flair for liaising, negotiating, influencing and collaborating with people at all levels, across departmental and organisational boundaries. Along the way, you'll continue to train and develop professionally. Your principle client will be the Service Director for Stronger, Safer and Healthier Communities and Service Director for Public Health. Your work will involve handling your own case load of key Community Safety Enforcement matters. This will include anti-social behaviour applications, injunctions, committal proceedings, planning injunctions and enforcement, possession proceedings. It will include general environmental prosecutions such as fly-tipping, littering, and further generic matters such as illicit tobacco, health and safety, food safety prosecutions and licensing appeals Responsibilities as our Senior Legal Officer - Litigation: Provide a comprehensive legal service relevant to the practitioner's area of specialism which may include undertaking inquiries, tribunals and attendance at court Provide professional advice and guidance to services, including information on legal developments Draft detailed and complex documentation including pleadings, contracts and agreements, and leases and deeds as appropriate Provide challenge to services to ensure that work is undertaken in the best interests of the council and in accordance with its policies, procedures and codes of practice Analyse and interpret a variety of complex information in order to solve problems and reach solutions Keep abreast of legislative changes as well as wider developments to enhance the service accordingly, to satisfy internal and external demands Maintain knowledge and awareness of Human Rights, Freedom of Information and Data Protection Laws Skills and experience we're looking for in our Senior Legal Officer - Litigation: Qualified barrister/solicitor/legal executive/licensed conveyancer (Level 6) OR Extensive Equivalent Experience, as appropriate to the practitioner's area of specialism Training to applicable professional CPD requirements with reference to the specific areas of specialism Extensive experience of delivering a legal service at a senior level relevant to the practitioner's area of specialism Substantial experience of interpreting and implementing relevant legislation Extensive theoretical knowledge in a relevant area related to the role. In depth working knowledge of relevant legislation, policies and procedures of the relevant area of work. Substantial relevant working knowledge of the relevant service. A lot to look forward to: Here at Barnsley, we live and work by four important values: honesty, teamwork, excellent service, and taking pride in what we do. As part of our team, you can be sure we'll do all we can to support you in being truly excellent. We prioritise learning and enabling you to achieve your potential. The closing date is 09/12/2022 If you think this role is for you then we would very much welcome your application, apply now to become our Senior Legal Officer - Litigation.
Dec 01, 2022
Full time
Barnsley Council are seeking two experienced individuals to join the team as a Senior Legal Officer - Litigation In return, you will receive a competitive salary of £42,503 - £45,495 per annum. This is a full time, permanent position. The Senior Legal Officer - Litigation role: As a Senior Legal Officer you'll provide a comprehensive, specialist legal service to the General Litigation Team. This is a richly varied and rewarding role, with responsibilities ranging from research and analysis to dealing with case work, drafting documentations and attending court to conduct advocacy. You will have a track record of problem solving, advising senior managers, undertaking research and keeping abreast of legislative changes.You will provide both professional advice and challenge to Council services and will demonstrate a flair for liaising, negotiating, influencing and collaborating with people at all levels, across departmental and organisational boundaries. Along the way, you'll continue to train and develop professionally. Your principle client will be the Service Director for Stronger, Safer and Healthier Communities and Service Director for Public Health. Your work will involve handling your own case load of key Community Safety Enforcement matters. This will include anti-social behaviour applications, injunctions, committal proceedings, planning injunctions and enforcement, possession proceedings. It will include general environmental prosecutions such as fly-tipping, littering, and further generic matters such as illicit tobacco, health and safety, food safety prosecutions and licensing appeals Responsibilities as our Senior Legal Officer - Litigation: Provide a comprehensive legal service relevant to the practitioner's area of specialism which may include undertaking inquiries, tribunals and attendance at court Provide professional advice and guidance to services, including information on legal developments Draft detailed and complex documentation including pleadings, contracts and agreements, and leases and deeds as appropriate Provide challenge to services to ensure that work is undertaken in the best interests of the council and in accordance with its policies, procedures and codes of practice Analyse and interpret a variety of complex information in order to solve problems and reach solutions Keep abreast of legislative changes as well as wider developments to enhance the service accordingly, to satisfy internal and external demands Maintain knowledge and awareness of Human Rights, Freedom of Information and Data Protection Laws Skills and experience we're looking for in our Senior Legal Officer - Litigation: Qualified barrister/solicitor/legal executive/licensed conveyancer (Level 6) OR Extensive Equivalent Experience, as appropriate to the practitioner's area of specialism Training to applicable professional CPD requirements with reference to the specific areas of specialism Extensive experience of delivering a legal service at a senior level relevant to the practitioner's area of specialism Substantial experience of interpreting and implementing relevant legislation Extensive theoretical knowledge in a relevant area related to the role. In depth working knowledge of relevant legislation, policies and procedures of the relevant area of work. Substantial relevant working knowledge of the relevant service. A lot to look forward to: Here at Barnsley, we live and work by four important values: honesty, teamwork, excellent service, and taking pride in what we do. As part of our team, you can be sure we'll do all we can to support you in being truly excellent. We prioritise learning and enabling you to achieve your potential. The closing date is 09/12/2022 If you think this role is for you then we would very much welcome your application, apply now to become our Senior Legal Officer - Litigation.
Paralegal - FCA - 6 months - London Hybrid Working (2 days per week in office) About the FCA: At the FCA, we're creating a fair and more resilient financial system. We're establishing more transparent relationships between financial services and their customers, building trust in financial markets and protecting vulnerable consumers! About the Opportunity This is an exciting opportunity to join the Information Disclosure Team (IDT) which is responsible for a variety of high profile and public facing work including compliance with the Freedom of Information Act (FOIA), Data Protection Act (DPA) and certain other areas of information-based activity such as compliance with the Environmental Information Regulations and the Re-use of Public Sector Information Regulations. The team's role is crucial to the success of the relationship between the FCA, the public and the regulated community and you will have the opportunity to make a real contribution to this high-profile area of compliance. You will be working in a challenging and high-profile environment and work with a wide range of key internal and external stakeholders. This is an opportunity to enhance and develop your skills and understand how the FCA approaches FoIA compliance and DPA requirements under GDPR. What does this role involve? Process requests for information, known as 'right to know' requests, received under the Freedom of Information Act, liaising with the business as required Process Subject Access Requests (SARs) made under the UK GDPR, liaising with relevant corporate teams and contacts as required Maintain the FCA's FOIA Publication Scheme Produce high quality oral and written communications Help to develop and maintain the network of FOI contacts Produce high quality ad hoc (oral and written) communications Monitor relevant regulatory developments and notifying the business of changing statutory or corporate requirements Managing Internal Reviews of FOI appeals Supporting on other Information Rights Requests (IRRs) Key Skills/Experience: Experience of processing Freedom of Information Act 2000 (FOIA) requests or similar compliance/case management experience Proven stakeholder management experience and ability to proactively develop effective relationships with colleagues at all levels Experience of processing SARs as a Case Officer. What will you get from the role? The opportunity to contribute to the FCA's greater transparency agenda through compliance with the Freedom of Information Act (FOIA) The opportunity to work in a high-profile environment, managing a wide network of internal and external stakeholders The opportunity to enhance and develop your skills and understand how the FCA FCA restricted approaches FOIA and DPA compliance The opportunity to learn more about the FCA, its regulatory agenda and deliver against its operational objectives
Aug 01, 2022
Contractor
Paralegal - FCA - 6 months - London Hybrid Working (2 days per week in office) About the FCA: At the FCA, we're creating a fair and more resilient financial system. We're establishing more transparent relationships between financial services and their customers, building trust in financial markets and protecting vulnerable consumers! About the Opportunity This is an exciting opportunity to join the Information Disclosure Team (IDT) which is responsible for a variety of high profile and public facing work including compliance with the Freedom of Information Act (FOIA), Data Protection Act (DPA) and certain other areas of information-based activity such as compliance with the Environmental Information Regulations and the Re-use of Public Sector Information Regulations. The team's role is crucial to the success of the relationship between the FCA, the public and the regulated community and you will have the opportunity to make a real contribution to this high-profile area of compliance. You will be working in a challenging and high-profile environment and work with a wide range of key internal and external stakeholders. This is an opportunity to enhance and develop your skills and understand how the FCA approaches FoIA compliance and DPA requirements under GDPR. What does this role involve? Process requests for information, known as 'right to know' requests, received under the Freedom of Information Act, liaising with the business as required Process Subject Access Requests (SARs) made under the UK GDPR, liaising with relevant corporate teams and contacts as required Maintain the FCA's FOIA Publication Scheme Produce high quality oral and written communications Help to develop and maintain the network of FOI contacts Produce high quality ad hoc (oral and written) communications Monitor relevant regulatory developments and notifying the business of changing statutory or corporate requirements Managing Internal Reviews of FOI appeals Supporting on other Information Rights Requests (IRRs) Key Skills/Experience: Experience of processing Freedom of Information Act 2000 (FOIA) requests or similar compliance/case management experience Proven stakeholder management experience and ability to proactively develop effective relationships with colleagues at all levels Experience of processing SARs as a Case Officer. What will you get from the role? The opportunity to contribute to the FCA's greater transparency agenda through compliance with the Freedom of Information Act (FOIA) The opportunity to work in a high-profile environment, managing a wide network of internal and external stakeholders The opportunity to enhance and develop your skills and understand how the FCA FCA restricted approaches FOIA and DPA compliance The opportunity to learn more about the FCA, its regulatory agenda and deliver against its operational objectives
