Location: London Salary: £55,000 - £60,000 Overview: We're looking for a capable and hands-on Project Manager with strong commercial fit-out experience (Cat A & B). This role is ideal for someone looking to grow within a lean, high-performing consultancy and get full project lifecycle exposure. Key Responsibilities: Deliver fast-track commercial fit-out projects from pre-construction to handover Act as the client's day-to-day contact and lead on-site coordination Administer JCT contracts, manage EOTs, variations, and procurement processes Report to a Senior PM or Director, depending on project complexity Interface with contractors, consultants, and client teams regularly Requirements: 3+ years' experience in project management Strong working knowledge of JCT contracts Confident communicator with good organisational skills MRICS (preferred, not essential) Experience in Cat A / Cat B fit-outs Why Join: This is a great opportunity for a driven PM to take on real responsibility and progress quickly within a supportive, senior-led consultancy.
Aug 09, 2025
Full time
Location: London Salary: £55,000 - £60,000 Overview: We're looking for a capable and hands-on Project Manager with strong commercial fit-out experience (Cat A & B). This role is ideal for someone looking to grow within a lean, high-performing consultancy and get full project lifecycle exposure. Key Responsibilities: Deliver fast-track commercial fit-out projects from pre-construction to handover Act as the client's day-to-day contact and lead on-site coordination Administer JCT contracts, manage EOTs, variations, and procurement processes Report to a Senior PM or Director, depending on project complexity Interface with contractors, consultants, and client teams regularly Requirements: 3+ years' experience in project management Strong working knowledge of JCT contracts Confident communicator with good organisational skills MRICS (preferred, not essential) Experience in Cat A / Cat B fit-outs Why Join: This is a great opportunity for a driven PM to take on real responsibility and progress quickly within a supportive, senior-led consultancy.
Job Description - People Solutions - Foundations Specialist (16018) People Solutions - Foundations Specialist ( 16018 ) Foundation Specialist - Fixed Term Contract Luton What you'll be doing As the People Solutions - Foundation Specialist, you'll be responsible for ensuring the design, integrity, and governance of core structures within our people systems-primarily Workday. Your role will focus on key areas such as security models, job architecture, access controls, and compliance frameworks that underpin consistent and legally compliant HR operations across Europe. Reporting to the HR Solutions Manager, you'll work closely with colleagues in HR, IT, Legal, and Data teams to ensure our system configurations are scalable, secure, and aligned with business needs. In the first few months, around half of your time will be dedicated to supporting Project Nexus, helping to shape foundational elements in our future Workday environment. You'll lead a small team focused on position management and continuous improvement, while also owning core elements like organisational hierarchy, job structures, security access, audit controls, and legal compliance. Your collaborative approach will be key in driving improvements, ensuring data accuracy, and embedding robust processes across systems and stakeholders. What you need to do the role To thrive in this role, you'll need a strong grasp of Workday, particularly its foundational modules like job architecture, security, and organisational structure. You'll be confident navigating system configurations and dependencies, with a clear understanding of how small changes can impact wider operations. Experience managing access, permissions, and data controls is key, along with a sound knowledge of compliance requirements-especially across unionised or regulated environments in Europe. You'll work closely with colleagues across People, IT, Legal, and beyond, so collaboration, influence, and structured problem-solving are all essential. A keen eye for detail, comfort with ambiguity, and a proactive, compliance-first approach will help you succeed. Experience with other people systems like Taleo or Peakon is a bonus, as is a good understanding of shared service or HRIS operating models. Above all, you'll bring a methodical, trustworthy, and resilient mindset to support our evolving system landscape. What we offer in return Up to 20% bonus 25 days holiday - Pro-Rated BAYE, SAYE & Performance share schemes Life Assurance Flexible benefits package Excellent staff travel benefits Location & Hours of Works This full-time role will be based inLuton and will be40hours per week. Hybrid working with 3 days in the office. About easyJet At easyJet our aim is to make low-cost travel easy - connecting people to what they value using Europe's best airline network, great value fares, and friendly service. It takes a real team effort to carry over 90 million passengers a year across 35 countries. Whether you're working as part of our front-line operations or in our corporate functions, you'll find people that are positive, inclusive, ready to take on a challenge, and that have your back. We call that our 'Orange Spirit', and we hope you'll share that too. Apply Complete your application on our careers site. We encourage individuality, empower our people to seize the initiative, and never stop learning. We see people first and foremost for their performance and potential and we are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds.If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at . We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation. . Business Area Business Area Human Resources Primary Location
Aug 09, 2025
Full time
Job Description - People Solutions - Foundations Specialist (16018) People Solutions - Foundations Specialist ( 16018 ) Foundation Specialist - Fixed Term Contract Luton What you'll be doing As the People Solutions - Foundation Specialist, you'll be responsible for ensuring the design, integrity, and governance of core structures within our people systems-primarily Workday. Your role will focus on key areas such as security models, job architecture, access controls, and compliance frameworks that underpin consistent and legally compliant HR operations across Europe. Reporting to the HR Solutions Manager, you'll work closely with colleagues in HR, IT, Legal, and Data teams to ensure our system configurations are scalable, secure, and aligned with business needs. In the first few months, around half of your time will be dedicated to supporting Project Nexus, helping to shape foundational elements in our future Workday environment. You'll lead a small team focused on position management and continuous improvement, while also owning core elements like organisational hierarchy, job structures, security access, audit controls, and legal compliance. Your collaborative approach will be key in driving improvements, ensuring data accuracy, and embedding robust processes across systems and stakeholders. What you need to do the role To thrive in this role, you'll need a strong grasp of Workday, particularly its foundational modules like job architecture, security, and organisational structure. You'll be confident navigating system configurations and dependencies, with a clear understanding of how small changes can impact wider operations. Experience managing access, permissions, and data controls is key, along with a sound knowledge of compliance requirements-especially across unionised or regulated environments in Europe. You'll work closely with colleagues across People, IT, Legal, and beyond, so collaboration, influence, and structured problem-solving are all essential. A keen eye for detail, comfort with ambiguity, and a proactive, compliance-first approach will help you succeed. Experience with other people systems like Taleo or Peakon is a bonus, as is a good understanding of shared service or HRIS operating models. Above all, you'll bring a methodical, trustworthy, and resilient mindset to support our evolving system landscape. What we offer in return Up to 20% bonus 25 days holiday - Pro-Rated BAYE, SAYE & Performance share schemes Life Assurance Flexible benefits package Excellent staff travel benefits Location & Hours of Works This full-time role will be based inLuton and will be40hours per week. Hybrid working with 3 days in the office. About easyJet At easyJet our aim is to make low-cost travel easy - connecting people to what they value using Europe's best airline network, great value fares, and friendly service. It takes a real team effort to carry over 90 million passengers a year across 35 countries. Whether you're working as part of our front-line operations or in our corporate functions, you'll find people that are positive, inclusive, ready to take on a challenge, and that have your back. We call that our 'Orange Spirit', and we hope you'll share that too. Apply Complete your application on our careers site. We encourage individuality, empower our people to seize the initiative, and never stop learning. We see people first and foremost for their performance and potential and we are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds.If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at . We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation. . Business Area Business Area Human Resources Primary Location
Language Matters Recruitment Consultants Ltd
Stockport, Cheshire
We are partnering with a fast-growing SaaS company in the travel technology sector, headquartered in Stockport. With strong momentum across Europe and a growing portfolio of international clients, our client is looking for a highly motivated German-Speaking Customer Success Manager to join their expanding team. This role will focus on supporting and growing existing customer relationships, guiding clients through on-boarding and implementation, and working closely with senior stakeholders. This is a hybrid role with a few days working from the office per month. With the opportunity to access the office more frequently. Key Responsibilities: Managing day-to-day relationships with a portfolio of European clients Supporting clients through on-boarding, implementation, and ongoing use of the platform Identifying opportunities to upsell or enhance the use of the product based on client goals Working cross-functionally with internal teams to deliver tailored customer solutions Helping to solve client queries and proactively improve customer satisfaction and retention About You: The ideal candidate will be fluent in German and bring a proactive, tech-savvy mindset to client management. You will have excellent communication skills, a natural ability to build rapport, and a keen interest in helping clients succeed with digital tools. Profile: Fluency in both German and English, written and spoken, is essential for the role Previous experience in Customer Success, Account Management, SaaS or Technical Support A strong communicator with the confidence to lead client calls and product demonstrations Technically minded, with the ability to quickly understand and explain digital products Project Management skills, with the ability to manage multiple clients and priorities simultaneously Experience using tools such as Salesforce, Jira, or other CMS platforms is beneficial A proactive team player with a solutions-oriented mindset and strong attention to detail To apply, please send your CV in English and in Word format to Alexia. languagematters is acting as an employment agency in relation to this vacancy.
Aug 09, 2025
Full time
We are partnering with a fast-growing SaaS company in the travel technology sector, headquartered in Stockport. With strong momentum across Europe and a growing portfolio of international clients, our client is looking for a highly motivated German-Speaking Customer Success Manager to join their expanding team. This role will focus on supporting and growing existing customer relationships, guiding clients through on-boarding and implementation, and working closely with senior stakeholders. This is a hybrid role with a few days working from the office per month. With the opportunity to access the office more frequently. Key Responsibilities: Managing day-to-day relationships with a portfolio of European clients Supporting clients through on-boarding, implementation, and ongoing use of the platform Identifying opportunities to upsell or enhance the use of the product based on client goals Working cross-functionally with internal teams to deliver tailored customer solutions Helping to solve client queries and proactively improve customer satisfaction and retention About You: The ideal candidate will be fluent in German and bring a proactive, tech-savvy mindset to client management. You will have excellent communication skills, a natural ability to build rapport, and a keen interest in helping clients succeed with digital tools. Profile: Fluency in both German and English, written and spoken, is essential for the role Previous experience in Customer Success, Account Management, SaaS or Technical Support A strong communicator with the confidence to lead client calls and product demonstrations Technically minded, with the ability to quickly understand and explain digital products Project Management skills, with the ability to manage multiple clients and priorities simultaneously Experience using tools such as Salesforce, Jira, or other CMS platforms is beneficial A proactive team player with a solutions-oriented mindset and strong attention to detail To apply, please send your CV in English and in Word format to Alexia. languagematters is acting as an employment agency in relation to this vacancy.
Business and communications strategies, organisational growth and internal culture. BD 1500 - BD 2500 Job Responsibilities Act as the primary point of contact between the client and internal teams. Understand client objectives and ensure delivery of projects on time and within scope. Coordinate with creative, strategy, and production teams to execute campaigns effectively. Prepare and present reports, proposals, and performance reviews. Manage client expectations, provide strategic input, and foster long-term relationships. Identify opportunities for account growth and upsell services. Job Requirements Bachelor's degree in Marketing, Business, Communications, or a related field. Proven experience in client servicing or account management (1-3 years for Executive, 4+ years for Manager roles). Strong project management and multitasking skills. Excellent verbal and written communication. Confidence in handling multiple stakeholders and fast-paced deadlines. Skill & Experience Experience working with cross-functional teams (design, digital, production). Proficient in tools like Microsoft Office, Google Workspace, and project management platforms (e.g., Asana, Trello). Knowledge of digital marketing, branding, or advertising is a plus. Strong presentation and negotiation skills. Ability to remain calm under pressure and solution-oriented. Job Details Client Servicing Executive / Manager Job Responsibilities Act as the primary point of contact between the client and internal teams. Understand client objectives and ensure delivery of projects on time and within scope. Coordinate with creative, strategy, and production teams to execute campaigns effectively. Prepare and present reports, proposals, and performance reviews. Manage client expectations, provide strategic input, and foster long-term relationships. Identify opportunities for account growth and upsell services. Job Requirements Bachelor's degree in Marketing, Business, Communications, or a related field. Proven experience in client servicing or account management (1-3 years for Executive, 4+ years for Manager roles). Strong project management and multitasking skills. Excellent verbal and written communication. Confidence in handling multiple stakeholders and fast-paced deadlines. Skill & Experience Experience working with cross-functional teams (design, digital, production). Proficient in tools like Microsoft Office, Google Workspace, and project management platforms (e.g., Asana, Trello). Knowledge of digital marketing, branding, or advertising is a plus. Strong presentation and negotiation skills. Ability to remain calm under pressure and solution-oriented. Appy Now (Only pdf, doc, docx files are allowed.) Job Overviews Location: Job Title: Hours: 50h / week Rate: BD15 - BD25 / hour BD 1500 - BD 2500 Related Job There many variations of passages available but the majority have suffered alteration in that that injected humour.
Aug 09, 2025
Full time
Business and communications strategies, organisational growth and internal culture. BD 1500 - BD 2500 Job Responsibilities Act as the primary point of contact between the client and internal teams. Understand client objectives and ensure delivery of projects on time and within scope. Coordinate with creative, strategy, and production teams to execute campaigns effectively. Prepare and present reports, proposals, and performance reviews. Manage client expectations, provide strategic input, and foster long-term relationships. Identify opportunities for account growth and upsell services. Job Requirements Bachelor's degree in Marketing, Business, Communications, or a related field. Proven experience in client servicing or account management (1-3 years for Executive, 4+ years for Manager roles). Strong project management and multitasking skills. Excellent verbal and written communication. Confidence in handling multiple stakeholders and fast-paced deadlines. Skill & Experience Experience working with cross-functional teams (design, digital, production). Proficient in tools like Microsoft Office, Google Workspace, and project management platforms (e.g., Asana, Trello). Knowledge of digital marketing, branding, or advertising is a plus. Strong presentation and negotiation skills. Ability to remain calm under pressure and solution-oriented. Job Details Client Servicing Executive / Manager Job Responsibilities Act as the primary point of contact between the client and internal teams. Understand client objectives and ensure delivery of projects on time and within scope. Coordinate with creative, strategy, and production teams to execute campaigns effectively. Prepare and present reports, proposals, and performance reviews. Manage client expectations, provide strategic input, and foster long-term relationships. Identify opportunities for account growth and upsell services. Job Requirements Bachelor's degree in Marketing, Business, Communications, or a related field. Proven experience in client servicing or account management (1-3 years for Executive, 4+ years for Manager roles). Strong project management and multitasking skills. Excellent verbal and written communication. Confidence in handling multiple stakeholders and fast-paced deadlines. Skill & Experience Experience working with cross-functional teams (design, digital, production). Proficient in tools like Microsoft Office, Google Workspace, and project management platforms (e.g., Asana, Trello). Knowledge of digital marketing, branding, or advertising is a plus. Strong presentation and negotiation skills. Ability to remain calm under pressure and solution-oriented. Appy Now (Only pdf, doc, docx files are allowed.) Job Overviews Location: Job Title: Hours: 50h / week Rate: BD15 - BD25 / hour BD 1500 - BD 2500 Related Job There many variations of passages available but the majority have suffered alteration in that that injected humour.
Manager, Customer Success page is loaded Manager, Customer Success Apply locations Great Britain - London time type Full time posted on Posted 2 Days Ago job requisition id R5758 Are you a motivated, customer-focused leader ready to take your career - and a high-performing team - to the next level? At Mimecast, we're on a mission to deliver best-in-class customer experiences while helping organisations around the world maximize value from our cybersecurity and human risk management solutions. We're looking for an experienced Manager, Customer Success to inspire and develop a talented team of Customer Success Managers (CSMs). The successful candidate will report directly to the VP of Customer Success for EMEA. In this pivotal role, you'll act as both a coach and mentor to your team and a trusted advisor to our customers - driving adoption, reducing churn, and delivering measurable outcomes that lead to long-term success. If you thrive in a fast-paced SaaS environment, love building high-performing teams, and want to help shape the future of Customer Success at a market-leading cybersecurity company, we'd love to hear from you. What You'll Be Doing Lead & Inspire: Hire, coach, and develop a team of talented Customer Success Managers to consistently deliver an exceptional customer experience. Customer First Mindset: Ensure your team drives product adoption, value realization, and measurable customer outcomes. Strategic Execution: Define and execute strategies, objectives, and KPIs that fuel customer retention, growth, and satisfaction. Proactive Risk Management: Identify and manage key risks, ensuring early mitigation to protect and grow ARR. Cross-Functional Collaboration: Work closely with Sales, Professional Services, and Support to ensure customers achieve the best possible experience. Global Impact: Partner with Customer Success leaders across EMEA, North America, South Africa, and Australia to refine processes, playbooks, and best practices. What You'll Bring 7-8 years' experience in Customer Success or Account Management within a SaaS or technology environment 2-3 years of people management experience in a SaaS company Proven track record in driving customer satisfaction, retention, and revenue growth Strong cross-functional collaboration skills, with the ability to engage with technical teams, C-level executives, legal, and compliance stakeholders Strategic mindset, able to partner with business leaders to influence NRR and D&C outcomes Cybersecurity SaaS or SaaS company experience preferred Familiarity with Salesforce, Gainsight, or other Customer Success tools Why Join Mimecast? Be part of a globally diverse Customer Success organization of 100+ professionals spanning North America, EMEA, South Africa, and Australia. Work for a company consistently recognized as a leader in cybersecurity and human risk management. Help shape how we take a good Customer Success function and make it great - through innovation, collaboration, and a customer-first mindset. Our Hybrid Model: We provide you with the flexibility to live balanced, healthy lives through our hybrid working model that champions both collaborative teamwork and individual flexibility. Ready to Make an Impact? If you're passionate about driving customer success at scale and developing high-performing teams that deliver exceptional value, apply now and be part of our journey to redefine Customer Excellence at Mimecast! The base salary range for this position is £56,000- £84,000 + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for incentive plans and other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered. DEI Statement Cybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they're a cybercriminal, of course. We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law. Similar Jobs (1) Customer Success Manager locations Great Britain - London time type Full time posted on Posted 2 Days Ago We save companies the embarrassment of awkward data slip ups by disrupting cybercriminal activity. We think fast, go big and always demand more. We work hard, deliver - and repeat. We grow with meaningful determination. And put success well within our reach. We empower each other, live by our values, and always deliver on our purpose. We push each other to be better and expect to be pushed back. This is a community of respect. Where everyone is counted.
Aug 09, 2025
Full time
Manager, Customer Success page is loaded Manager, Customer Success Apply locations Great Britain - London time type Full time posted on Posted 2 Days Ago job requisition id R5758 Are you a motivated, customer-focused leader ready to take your career - and a high-performing team - to the next level? At Mimecast, we're on a mission to deliver best-in-class customer experiences while helping organisations around the world maximize value from our cybersecurity and human risk management solutions. We're looking for an experienced Manager, Customer Success to inspire and develop a talented team of Customer Success Managers (CSMs). The successful candidate will report directly to the VP of Customer Success for EMEA. In this pivotal role, you'll act as both a coach and mentor to your team and a trusted advisor to our customers - driving adoption, reducing churn, and delivering measurable outcomes that lead to long-term success. If you thrive in a fast-paced SaaS environment, love building high-performing teams, and want to help shape the future of Customer Success at a market-leading cybersecurity company, we'd love to hear from you. What You'll Be Doing Lead & Inspire: Hire, coach, and develop a team of talented Customer Success Managers to consistently deliver an exceptional customer experience. Customer First Mindset: Ensure your team drives product adoption, value realization, and measurable customer outcomes. Strategic Execution: Define and execute strategies, objectives, and KPIs that fuel customer retention, growth, and satisfaction. Proactive Risk Management: Identify and manage key risks, ensuring early mitigation to protect and grow ARR. Cross-Functional Collaboration: Work closely with Sales, Professional Services, and Support to ensure customers achieve the best possible experience. Global Impact: Partner with Customer Success leaders across EMEA, North America, South Africa, and Australia to refine processes, playbooks, and best practices. What You'll Bring 7-8 years' experience in Customer Success or Account Management within a SaaS or technology environment 2-3 years of people management experience in a SaaS company Proven track record in driving customer satisfaction, retention, and revenue growth Strong cross-functional collaboration skills, with the ability to engage with technical teams, C-level executives, legal, and compliance stakeholders Strategic mindset, able to partner with business leaders to influence NRR and D&C outcomes Cybersecurity SaaS or SaaS company experience preferred Familiarity with Salesforce, Gainsight, or other Customer Success tools Why Join Mimecast? Be part of a globally diverse Customer Success organization of 100+ professionals spanning North America, EMEA, South Africa, and Australia. Work for a company consistently recognized as a leader in cybersecurity and human risk management. Help shape how we take a good Customer Success function and make it great - through innovation, collaboration, and a customer-first mindset. Our Hybrid Model: We provide you with the flexibility to live balanced, healthy lives through our hybrid working model that champions both collaborative teamwork and individual flexibility. Ready to Make an Impact? If you're passionate about driving customer success at scale and developing high-performing teams that deliver exceptional value, apply now and be part of our journey to redefine Customer Excellence at Mimecast! The base salary range for this position is £56,000- £84,000 + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for incentive plans and other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered. DEI Statement Cybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they're a cybercriminal, of course. We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law. Similar Jobs (1) Customer Success Manager locations Great Britain - London time type Full time posted on Posted 2 Days Ago We save companies the embarrassment of awkward data slip ups by disrupting cybercriminal activity. We think fast, go big and always demand more. We work hard, deliver - and repeat. We grow with meaningful determination. And put success well within our reach. We empower each other, live by our values, and always deliver on our purpose. We push each other to be better and expect to be pushed back. This is a community of respect. Where everyone is counted.
Forvis Mazars cares about your career progression, offering individually designed career paths that help you pursue your interests, match your changing needs, and explore your true potential. We work with diverse, prestigious clients across a range of sectors and geographies, giving you the opportunity to constantly update and grow your skills for lifelong professional development. About the team Our People & Culture Team make it their mission to ensure Forvis Mazars has a diverse, inclusive and engaged team that prioritises quality through a high-performance culture so we can deliver exceptional client service and future-proof our growing business. About the role We are seeking a motivated and detail-oriented Benefits and Wellbeing Advisor to support the delivery and continuous improvement of our employee benefits and wellbeing strategies. Reporting to the Benefits and Wellbeing Manager and joining our wider People Experience team, this role plays a key part in ensuring our people feel supported, valued, and engaged through a compelling and inclusive benefits and wellbeing offering. Key Responsibilities: Act as a point of escalation, supporting our reward analyst for employee queries related to benefits providing clear and accurate advice. Support the implementation and communication of benefits schemes, including pensions, healthcare, and flexible benefits. Day to day responsibility for our benefits platform including total reward statements, working closely with our benefits platform provider. Assist in the planning and delivery of wellbeing initiatives and campaigns aligned to our wellbeing framework. Maintain and update benefits data and systems, including benefits administration, ensuring accuracy and confidentiality. Liaise with external providers to resolve issues and ensure high service standards. Monitor usage and engagement with benefits, providing insights and recommendations. Contribute to the development of internal communications and resources to promote awareness and understanding of available support. Key Skills & Attributes: Attention to Detail: Strong focus on accuracy in data handling, documentation, and communication. Proactivity: Ability to take initiative, anticipate needs, and follow through on tasks independently. Working at Pace: Comfortable managing multiple priorities, deadlines and stakeholders in a fast-moving environment. Strong interpersonal and communication skills. Ability to handle sensitive information with discretion and professionalism. About Forvis Mazars Forvis Mazars is a leading global professional services network. The network operates under a single brand worldwide, with just two members: Forvis Mazars LLP in the United States and Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories. Both member firms share a commitment to providing an unmatched client experience, delivering audit & assurance, tax and advisory services around the world. Together, our strategic vision strives to move our clients, people, industry and communities forward. Through our reach and areas of expertise, we help organisations respond to emerging sustainability issues in the global marketplace including human rights, climate change, environmental impacts and culture.
Aug 09, 2025
Full time
Forvis Mazars cares about your career progression, offering individually designed career paths that help you pursue your interests, match your changing needs, and explore your true potential. We work with diverse, prestigious clients across a range of sectors and geographies, giving you the opportunity to constantly update and grow your skills for lifelong professional development. About the team Our People & Culture Team make it their mission to ensure Forvis Mazars has a diverse, inclusive and engaged team that prioritises quality through a high-performance culture so we can deliver exceptional client service and future-proof our growing business. About the role We are seeking a motivated and detail-oriented Benefits and Wellbeing Advisor to support the delivery and continuous improvement of our employee benefits and wellbeing strategies. Reporting to the Benefits and Wellbeing Manager and joining our wider People Experience team, this role plays a key part in ensuring our people feel supported, valued, and engaged through a compelling and inclusive benefits and wellbeing offering. Key Responsibilities: Act as a point of escalation, supporting our reward analyst for employee queries related to benefits providing clear and accurate advice. Support the implementation and communication of benefits schemes, including pensions, healthcare, and flexible benefits. Day to day responsibility for our benefits platform including total reward statements, working closely with our benefits platform provider. Assist in the planning and delivery of wellbeing initiatives and campaigns aligned to our wellbeing framework. Maintain and update benefits data and systems, including benefits administration, ensuring accuracy and confidentiality. Liaise with external providers to resolve issues and ensure high service standards. Monitor usage and engagement with benefits, providing insights and recommendations. Contribute to the development of internal communications and resources to promote awareness and understanding of available support. Key Skills & Attributes: Attention to Detail: Strong focus on accuracy in data handling, documentation, and communication. Proactivity: Ability to take initiative, anticipate needs, and follow through on tasks independently. Working at Pace: Comfortable managing multiple priorities, deadlines and stakeholders in a fast-moving environment. Strong interpersonal and communication skills. Ability to handle sensitive information with discretion and professionalism. About Forvis Mazars Forvis Mazars is a leading global professional services network. The network operates under a single brand worldwide, with just two members: Forvis Mazars LLP in the United States and Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories. Both member firms share a commitment to providing an unmatched client experience, delivering audit & assurance, tax and advisory services around the world. Together, our strategic vision strives to move our clients, people, industry and communities forward. Through our reach and areas of expertise, we help organisations respond to emerging sustainability issues in the global marketplace including human rights, climate change, environmental impacts and culture.
Software Developer (Ivanti) - OFGEM - HEO Full-time (Permanent) National £34,123 - £45,831 London £36,824 - £48,561 Published on 7 August 2025 Deadline 18 August 2025 Location Successful candidates may be based in any of our office locations - Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow. About the job Job summary Help shape the future of energy through impactful digital solutions. Ofgem is seeking a talented Software Developer (Ivanti) to join our Enterprise Service Operations team within the Digital, Data and Security Services (DDSS) directorate. This is a unique opportunity to contribute to the development and optimisation of our Ivanti platform as we level up our service management practices and look to enable new service capabilities to support our business per our digital strategy. Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers - especially vulnerable people. We're offering an initial 1-year fixed term role where you'll contribute to the development of applications that support some of the UK's most vital public services. This is a high-impact opportunity to influence how digital tools are being supported, ensuring the teams that support OFGEM are efficient, secure and user-focused and that digital exploitation is a core strategic focus. In this role, you'll be instrumental in managing and enhancing our Ivanti Service Manager platform. Working in a multidisciplinary service management team, you'll design and implement solutions and workflows that streamline business processes, improve user experience, and deliver measurable value. You'll: Develop, configure and maintain Ivanti workflows and modules to support end-to-end business processes. Collaborate with delivery managers, service designers and stakeholders to shape the Ivanti roadmap. Translate business needs into robust, scalable technical solutions using Ivanti's best practice tools. Provide technical support, troubleshoot issues, and ensure platform stability and performance. Stay up to date with Ivanti developments and identify opportunities for innovation and automation. We're looking for someone with strong experience in Ivanti Neurons or Ivanti Service Manager, or a comparable ITSM platform. You should be confident working independently and collaboratively, with a proactive mindset and a passion for service excellence. At Ofgem, you'll be part of a collaborative, inclusive environment where your ideas are valued and your expertise can flourish. We support hybrid working and offer an exceptional benefits package, including generous leave, pension contributions, and professional development opportunities. You'll play a key role in delivering smart, efficient digital services that underpin the UK's clean energy future-ensuring our systems are secure, user-focused, and built on strong technical foundations. We have a critical purpose to deliver smart, efficient digital services that power the UK's clean energy future. Key Responsibilities Work closely with the Automation Lead and Product Manager to identify opportunities and shape the roadmap. Keep up to date with Ivanti developments and opportunities they may create for the department. Set and promote high standards of work. Build a supportive, transparent, and collaborative working environment. Provide support with administration, application development, maintenance, and technical support by using good practice web programming techniques to configure robust solutions. Key Outputs and Deliverables Perform daily administration, troubleshooting and resolution of any issues arising within the Ivanti platform. Support the development of customisations, configurations and enhancements and the testing and release of these into production. Maintain development, test and live server environments. Develop and maintain dashboard and reporting features in response to business needs and to support performance monitoring and analysis. Develop the business-facing portal to improve user experience of interacting with systems and encourage engagement with self-service features like incident logging and support requests. Support the maintenance of OLA, service catalogue and CMDB functionality to ensure that all the system components can work together effectively. Person specification Experience administering Ivanti Neurons or Service Manager or any ITSM platform. (Lead criteria) Strong technical troubleshooting skills. (Lead criteria) Experience of modern coding and development standards, practices, and techniques with UCD focus. ITIL framework knowledge and an understanding of service management principles, including Continual Improvement. Ability to facilitate technical workshops and requirement discussions with stakeholders of varying level of seniority and technical skill, including the ability to communicate technical concepts to non-technical audiences. Understanding of information security, system design and support. Understanding of database and server technologies. Experience troubleshooting Microsoft Internet Information Services (IIS) and associated protocols. Experience with APIs is desirable. ITIL 4 certification. Behaviours We'll assess you against these behaviours during the selection process:
Aug 09, 2025
Full time
Software Developer (Ivanti) - OFGEM - HEO Full-time (Permanent) National £34,123 - £45,831 London £36,824 - £48,561 Published on 7 August 2025 Deadline 18 August 2025 Location Successful candidates may be based in any of our office locations - Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow. About the job Job summary Help shape the future of energy through impactful digital solutions. Ofgem is seeking a talented Software Developer (Ivanti) to join our Enterprise Service Operations team within the Digital, Data and Security Services (DDSS) directorate. This is a unique opportunity to contribute to the development and optimisation of our Ivanti platform as we level up our service management practices and look to enable new service capabilities to support our business per our digital strategy. Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers - especially vulnerable people. We're offering an initial 1-year fixed term role where you'll contribute to the development of applications that support some of the UK's most vital public services. This is a high-impact opportunity to influence how digital tools are being supported, ensuring the teams that support OFGEM are efficient, secure and user-focused and that digital exploitation is a core strategic focus. In this role, you'll be instrumental in managing and enhancing our Ivanti Service Manager platform. Working in a multidisciplinary service management team, you'll design and implement solutions and workflows that streamline business processes, improve user experience, and deliver measurable value. You'll: Develop, configure and maintain Ivanti workflows and modules to support end-to-end business processes. Collaborate with delivery managers, service designers and stakeholders to shape the Ivanti roadmap. Translate business needs into robust, scalable technical solutions using Ivanti's best practice tools. Provide technical support, troubleshoot issues, and ensure platform stability and performance. Stay up to date with Ivanti developments and identify opportunities for innovation and automation. We're looking for someone with strong experience in Ivanti Neurons or Ivanti Service Manager, or a comparable ITSM platform. You should be confident working independently and collaboratively, with a proactive mindset and a passion for service excellence. At Ofgem, you'll be part of a collaborative, inclusive environment where your ideas are valued and your expertise can flourish. We support hybrid working and offer an exceptional benefits package, including generous leave, pension contributions, and professional development opportunities. You'll play a key role in delivering smart, efficient digital services that underpin the UK's clean energy future-ensuring our systems are secure, user-focused, and built on strong technical foundations. We have a critical purpose to deliver smart, efficient digital services that power the UK's clean energy future. Key Responsibilities Work closely with the Automation Lead and Product Manager to identify opportunities and shape the roadmap. Keep up to date with Ivanti developments and opportunities they may create for the department. Set and promote high standards of work. Build a supportive, transparent, and collaborative working environment. Provide support with administration, application development, maintenance, and technical support by using good practice web programming techniques to configure robust solutions. Key Outputs and Deliverables Perform daily administration, troubleshooting and resolution of any issues arising within the Ivanti platform. Support the development of customisations, configurations and enhancements and the testing and release of these into production. Maintain development, test and live server environments. Develop and maintain dashboard and reporting features in response to business needs and to support performance monitoring and analysis. Develop the business-facing portal to improve user experience of interacting with systems and encourage engagement with self-service features like incident logging and support requests. Support the maintenance of OLA, service catalogue and CMDB functionality to ensure that all the system components can work together effectively. Person specification Experience administering Ivanti Neurons or Service Manager or any ITSM platform. (Lead criteria) Strong technical troubleshooting skills. (Lead criteria) Experience of modern coding and development standards, practices, and techniques with UCD focus. ITIL framework knowledge and an understanding of service management principles, including Continual Improvement. Ability to facilitate technical workshops and requirement discussions with stakeholders of varying level of seniority and technical skill, including the ability to communicate technical concepts to non-technical audiences. Understanding of information security, system design and support. Understanding of database and server technologies. Experience troubleshooting Microsoft Internet Information Services (IIS) and associated protocols. Experience with APIs is desirable. ITIL 4 certification. Behaviours We'll assess you against these behaviours during the selection process:
Forvis Mazars cares about your career progression, offering individually designed career paths that help you pursue your interests, match your changing needs, and explore your true potential. We work with diverse, prestigious clients across a range of sectors and geographies, giving you the opportunity to constantly update and grow your skills for lifelong professional development. About the team Our People & Culture Team make it their mission to ensure Forvis Mazars has a diverse, inclusive and engaged team that prioritises quality through a high-performance culture so we can deliver exceptional client service and future-proof our growing business. About the role We are seeking a motivated and detail-oriented Benefits and Wellbeing Advisor to support the delivery and continuous improvement of our employee benefits and wellbeing strategies. Reporting to the Benefits and Wellbeing Manager and joining our wider People Experience team, this role plays a key part in ensuring our people feel supported, valued, and engaged through a compelling and inclusive benefits and wellbeing offering. Key Responsibilities: Act as a point of escalation, supporting our reward analyst for employee queries related to benefits providing clear and accurate advice. Support the implementation and communication of benefits schemes, including pensions, healthcare, and flexible benefits. Day to day responsibility for our benefits platform including total reward statements, working closely with our benefits platform provider. Assist in the planning and delivery of wellbeing initiatives and campaigns aligned to our wellbeing framework. Maintain and update benefits data and systems, including benefits administration, ensuring accuracy and confidentiality. Liaise with external providers to resolve issues and ensure high service standards. Monitor usage and engagement with benefits, providing insights and recommendations. Contribute to the development of internal communications and resources to promote awareness and understanding of available support. Key Skills & Attributes: Attention to Detail: Strong focus on accuracy in data handling, documentation, and communication. Proactivity: Ability to take initiative, anticipate needs, and follow through on tasks independently. Working at Pace: Comfortable managing multiple priorities, deadlines and stakeholders in a fast-moving environment. Strong interpersonal and communication skills. Ability to handle sensitive information with discretion and professionalism. About Forvis Mazars Forvis Mazars is a leading global professional services network. The network operates under a single brand worldwide, with just two members: Forvis Mazars LLP in the United States and Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories. Both member firms share a commitment to providing an unmatched client experience, delivering audit & assurance, tax and advisory services around the world. Together, our strategic vision strives to move our clients, people, industry and communities forward. Through our reach and areas of expertise, we help organisations respond to emerging sustainability issues in the global marketplace including human rights, climate change, environmental impacts and culture.
Aug 09, 2025
Full time
Forvis Mazars cares about your career progression, offering individually designed career paths that help you pursue your interests, match your changing needs, and explore your true potential. We work with diverse, prestigious clients across a range of sectors and geographies, giving you the opportunity to constantly update and grow your skills for lifelong professional development. About the team Our People & Culture Team make it their mission to ensure Forvis Mazars has a diverse, inclusive and engaged team that prioritises quality through a high-performance culture so we can deliver exceptional client service and future-proof our growing business. About the role We are seeking a motivated and detail-oriented Benefits and Wellbeing Advisor to support the delivery and continuous improvement of our employee benefits and wellbeing strategies. Reporting to the Benefits and Wellbeing Manager and joining our wider People Experience team, this role plays a key part in ensuring our people feel supported, valued, and engaged through a compelling and inclusive benefits and wellbeing offering. Key Responsibilities: Act as a point of escalation, supporting our reward analyst for employee queries related to benefits providing clear and accurate advice. Support the implementation and communication of benefits schemes, including pensions, healthcare, and flexible benefits. Day to day responsibility for our benefits platform including total reward statements, working closely with our benefits platform provider. Assist in the planning and delivery of wellbeing initiatives and campaigns aligned to our wellbeing framework. Maintain and update benefits data and systems, including benefits administration, ensuring accuracy and confidentiality. Liaise with external providers to resolve issues and ensure high service standards. Monitor usage and engagement with benefits, providing insights and recommendations. Contribute to the development of internal communications and resources to promote awareness and understanding of available support. Key Skills & Attributes: Attention to Detail: Strong focus on accuracy in data handling, documentation, and communication. Proactivity: Ability to take initiative, anticipate needs, and follow through on tasks independently. Working at Pace: Comfortable managing multiple priorities, deadlines and stakeholders in a fast-moving environment. Strong interpersonal and communication skills. Ability to handle sensitive information with discretion and professionalism. About Forvis Mazars Forvis Mazars is a leading global professional services network. The network operates under a single brand worldwide, with just two members: Forvis Mazars LLP in the United States and Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories. Both member firms share a commitment to providing an unmatched client experience, delivering audit & assurance, tax and advisory services around the world. Together, our strategic vision strives to move our clients, people, industry and communities forward. Through our reach and areas of expertise, we help organisations respond to emerging sustainability issues in the global marketplace including human rights, climate change, environmental impacts and culture.
Our client is seeking aC# CMS Solutions Architect to lead and drive a technical team as well as define the functional scope and technical approach for ecommerce and CMS projects. About the role The Solutions Architect is one half of a strong partnership with a Project Manager. In this role you will split your time between technical leadership and oversight, technical pre-sales support and small deve click apply for full job details
Aug 09, 2025
Full time
Our client is seeking aC# CMS Solutions Architect to lead and drive a technical team as well as define the functional scope and technical approach for ecommerce and CMS projects. About the role The Solutions Architect is one half of a strong partnership with a Project Manager. In this role you will split your time between technical leadership and oversight, technical pre-sales support and small deve click apply for full job details
A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that diverse perspectives foster creativity and knowledge to deliver excellence. Retail Director is responsible for leading the performance, profitability, optimization and development of the UK boutique network in line with the Maison's and the market's global strategy. The Retail Director is the warrant of the achievement of the business targets by ensuring an exceptional client experience and operational excellence. As a strong leader, you will manage your teams in line with the Maison's values and supports talent development for individual careers and collective team performance. Part of the local executive committee, the Retail Director is directly reporting to the UK Managing Director and functionally to the head of Regional retail department. What are we expecting of you? Performance Management Ensures that retail sales targets are achieved, monitors network's P&L In line with the Maison's and the market's global strategy, leads the network strategic projects(boutique openings, closings, renovations) Under the supervision and collaboration of the MD, builds the Retail part of the market's strategic and 3 year plans To sustain business growth, sets boutique sales targets in collaboration with other local departments (Marketing, Communications, PR, etc.) Analyses the market's KPIs and identifiespriority actions to achieve targets and business growth Together with Boutique Managers, develops, monitors and follows up oneach boutique's Commercial Action Plan Guarantees the highest standards of boutique operations (Client Service, Boutique Maintenance, etc.) to achieve the business targets and satisfy the clients' expectations Is responsible for the correct implementation of the Central policies and procedures, its' adaptation to local laws and correct usage in all boutiques Ensures that the Maison's standards in terms of client experience (Satisfaction Barometer and Mystery Shopping results) are respected and known throughout the network Supports the implementation of dedicated tools to drive Retail Operations and drive boutique productivity (retail metrics tools, dashboards, etc.) Follows up, together with relevant departmental managers, specific After Sales key performance indicators and client feedback Ensures fluid communication between retail / boutiques and office teams, as well as with region. Briefs Boutique Managers about new Brand initiatives, Maison policies and procedures and any global retail project that might impact the network Clientelling and Business Development Defines the UK client development strategy in coordination with the regional approach Ensures development of boutique CRM capabilities and implementation of client portfolio management at boutique level - including CRM strategy, budgets and ROI follow-up Ensures excellent client satisfaction based on the results of Satisfaction Barometer and Mystery Shopping Represents and acts as an Ambassador of the Maison and the market during events and with VIP clients Monitors the stock level on a regular basis to ensure a permanent qualitative and quantitative representation of all collections. Team Management and Development Anticipates, participates and ensures the recruitment of the best profiles for the network Defines and supports individual development plans to onboard, grow and retain the talents, follows up and measures results Constantly shares the vision, strategy and values of the Maison and engages and motivates all teams around them Evaluates the individual performance and gives regular and appropriate feedback Actively participates to the succession planning of the Retail teams If so, apply for the role! Strong understanding of the luxury retail business - previous management experience in luxury, retail/boutique experience Strong interpersonal skills with the ability to be persuasive, engaging and motivating with others in a consistent manner Significant experience being responsible for managing sales activities and projects of the retail business Business and results driven, structured & analytic mindset Able to work closely with cross-functional departments More than a job we recruit for a career! By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed into our enchanting world with trainings on our history, our know-how and our creations. The recruitment process Please apply online, and if your profile matches our search, you will be contacted by our HR Team. Initial screening call with Richemont Talent Team
Aug 09, 2025
Full time
A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that diverse perspectives foster creativity and knowledge to deliver excellence. Retail Director is responsible for leading the performance, profitability, optimization and development of the UK boutique network in line with the Maison's and the market's global strategy. The Retail Director is the warrant of the achievement of the business targets by ensuring an exceptional client experience and operational excellence. As a strong leader, you will manage your teams in line with the Maison's values and supports talent development for individual careers and collective team performance. Part of the local executive committee, the Retail Director is directly reporting to the UK Managing Director and functionally to the head of Regional retail department. What are we expecting of you? Performance Management Ensures that retail sales targets are achieved, monitors network's P&L In line with the Maison's and the market's global strategy, leads the network strategic projects(boutique openings, closings, renovations) Under the supervision and collaboration of the MD, builds the Retail part of the market's strategic and 3 year plans To sustain business growth, sets boutique sales targets in collaboration with other local departments (Marketing, Communications, PR, etc.) Analyses the market's KPIs and identifiespriority actions to achieve targets and business growth Together with Boutique Managers, develops, monitors and follows up oneach boutique's Commercial Action Plan Guarantees the highest standards of boutique operations (Client Service, Boutique Maintenance, etc.) to achieve the business targets and satisfy the clients' expectations Is responsible for the correct implementation of the Central policies and procedures, its' adaptation to local laws and correct usage in all boutiques Ensures that the Maison's standards in terms of client experience (Satisfaction Barometer and Mystery Shopping results) are respected and known throughout the network Supports the implementation of dedicated tools to drive Retail Operations and drive boutique productivity (retail metrics tools, dashboards, etc.) Follows up, together with relevant departmental managers, specific After Sales key performance indicators and client feedback Ensures fluid communication between retail / boutiques and office teams, as well as with region. Briefs Boutique Managers about new Brand initiatives, Maison policies and procedures and any global retail project that might impact the network Clientelling and Business Development Defines the UK client development strategy in coordination with the regional approach Ensures development of boutique CRM capabilities and implementation of client portfolio management at boutique level - including CRM strategy, budgets and ROI follow-up Ensures excellent client satisfaction based on the results of Satisfaction Barometer and Mystery Shopping Represents and acts as an Ambassador of the Maison and the market during events and with VIP clients Monitors the stock level on a regular basis to ensure a permanent qualitative and quantitative representation of all collections. Team Management and Development Anticipates, participates and ensures the recruitment of the best profiles for the network Defines and supports individual development plans to onboard, grow and retain the talents, follows up and measures results Constantly shares the vision, strategy and values of the Maison and engages and motivates all teams around them Evaluates the individual performance and gives regular and appropriate feedback Actively participates to the succession planning of the Retail teams If so, apply for the role! Strong understanding of the luxury retail business - previous management experience in luxury, retail/boutique experience Strong interpersonal skills with the ability to be persuasive, engaging and motivating with others in a consistent manner Significant experience being responsible for managing sales activities and projects of the retail business Business and results driven, structured & analytic mindset Able to work closely with cross-functional departments More than a job we recruit for a career! By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed into our enchanting world with trainings on our history, our know-how and our creations. The recruitment process Please apply online, and if your profile matches our search, you will be contacted by our HR Team. Initial screening call with Richemont Talent Team
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What will I be doing? As a Senior Product Manager on the marketing website team, you will bring Intercom's brand and story to life through world-class web experiences. Your work will help explain products like Fin and the Intercom Suite, tell our brand story, and educate the market on the future of AI customer service. This is a highly visible and exciting role with real impact on how our customers and prospects understand who we are, what we build, and why it matters. Our ideal candidate is a 'doer'. You naturally drive projects, move fast, are excited by innovative work. You have a passion for quality and know how to balance speed and execution to deliver to the highest standards. You'll partner closely with teams across our marketing organization, as well as the cross functional team of designers, engineers and product marketers you'll join, to deliver visually stunning, innovative pages that elevate our marketing efforts. Key responsibilities include: Leading the end-to-end delivery of high-quality product and brand storytelling pages, from concept to launch. Owning what ships-make clear, timely decisions; guide your team through ambiguity; and take accountability for ensuring everything that launches meets a high bar of quality, clarity, and craft. Bringing a strong eye for messaging and copy, ensuring that content is sharp, engaging, and aligned with company positioning and goals. Collaborating and influencing across functions-build strong relationships by understanding their goals, looping them in at the right moments, and aligning on shared outcomes. You'll be expected to navigate trade-offs, influence priorities, and communicate tough decisions with clarity and conviction when needed. Driving progress and urgency, ensuring projects move quickly and efficiently while maintaining high standards. What skills do I need? Experience in product management , with a track record of shipping impactful work. Exceptional project management skills -able to juggle multiple deadlines, drive alignment across stakeholders, and keep things moving forward. A strong design eye -you understand what makes for a visually compelling landing page and are comfortable collaborating closely with designers. Excellent stakeholder management skills -you're a strong communicator, keeping teams aligned and ensuring smooth collaboration between marketing, design, and engineering. Attention to detail -from copy to design to functionality, you have high standards and expect the same from those around you. Ability to thrive in a fast-moving environment -you move quickly, adapt to change, and make decisions that keep projects on track. An understanding of messaging and storytelling -you don't need to be a copywriter, but you should be able to provide thoughtful feedback and ensure content aligns with company positioning and goals. We are a well-treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we're happy to get you whatever equipment helps you get your job done Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Are you authorised to work in the country in which this role is located?(Intercom sponsors immigration for some roles so we encourage you to still apply if you require sponsorship.) Select Current Location Select NOTE for US locations : A "Metro" selection means that you live 75 miles (straight line radius) from the metropolitan geographic city center zip code. Are you willing to relocate? Select Current or most recent company? Have you previously worked for Intercom? Select LinkedIn Profile Website How did you hear about this job? What excites you most about this opportunity? Which Intercom value resonates most with you and why? (Our values can be found on our Careers Page) We work under a hybrid in-office model. Are you willing to work from our office location 3 days per week? Select Please email me about future job openings Select
Aug 09, 2025
Full time
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What will I be doing? As a Senior Product Manager on the marketing website team, you will bring Intercom's brand and story to life through world-class web experiences. Your work will help explain products like Fin and the Intercom Suite, tell our brand story, and educate the market on the future of AI customer service. This is a highly visible and exciting role with real impact on how our customers and prospects understand who we are, what we build, and why it matters. Our ideal candidate is a 'doer'. You naturally drive projects, move fast, are excited by innovative work. You have a passion for quality and know how to balance speed and execution to deliver to the highest standards. You'll partner closely with teams across our marketing organization, as well as the cross functional team of designers, engineers and product marketers you'll join, to deliver visually stunning, innovative pages that elevate our marketing efforts. Key responsibilities include: Leading the end-to-end delivery of high-quality product and brand storytelling pages, from concept to launch. Owning what ships-make clear, timely decisions; guide your team through ambiguity; and take accountability for ensuring everything that launches meets a high bar of quality, clarity, and craft. Bringing a strong eye for messaging and copy, ensuring that content is sharp, engaging, and aligned with company positioning and goals. Collaborating and influencing across functions-build strong relationships by understanding their goals, looping them in at the right moments, and aligning on shared outcomes. You'll be expected to navigate trade-offs, influence priorities, and communicate tough decisions with clarity and conviction when needed. Driving progress and urgency, ensuring projects move quickly and efficiently while maintaining high standards. What skills do I need? Experience in product management , with a track record of shipping impactful work. Exceptional project management skills -able to juggle multiple deadlines, drive alignment across stakeholders, and keep things moving forward. A strong design eye -you understand what makes for a visually compelling landing page and are comfortable collaborating closely with designers. Excellent stakeholder management skills -you're a strong communicator, keeping teams aligned and ensuring smooth collaboration between marketing, design, and engineering. Attention to detail -from copy to design to functionality, you have high standards and expect the same from those around you. Ability to thrive in a fast-moving environment -you move quickly, adapt to change, and make decisions that keep projects on track. An understanding of messaging and storytelling -you don't need to be a copywriter, but you should be able to provide thoughtful feedback and ensure content aligns with company positioning and goals. We are a well-treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we're happy to get you whatever equipment helps you get your job done Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Are you authorised to work in the country in which this role is located?(Intercom sponsors immigration for some roles so we encourage you to still apply if you require sponsorship.) Select Current Location Select NOTE for US locations : A "Metro" selection means that you live 75 miles (straight line radius) from the metropolitan geographic city center zip code. Are you willing to relocate? Select Current or most recent company? Have you previously worked for Intercom? Select LinkedIn Profile Website How did you hear about this job? What excites you most about this opportunity? Which Intercom value resonates most with you and why? (Our values can be found on our Careers Page) We work under a hybrid in-office model. Are you willing to work from our office location 3 days per week? Select Please email me about future job openings Select
Organisation/Company KINGS COLLEGE LONDON Research Field Educational sciences Researcher Profile Recognised Researcher (R2) First Stage Researcher (R1) Country United Kingdom Application Deadline 21 Aug 2025 - 00:00 (UTC) Type of Contract Permanent Job Status Full-time Is the job funded through the EU Research Framework Programme? Not funded by a EU programme Is the Job related to staff position within a Research Infrastructure? No Offer Description About us Our vision is to make the world a better place. King's College London is a world-renowned university that delivers exceptional education and world-leading research. We're committed to creating positive and sustainable change in our local and global communities through outstanding education, impactful research, and genuine service to society. Our Strategic Vision 2029 outlines our ambitious plans as we approach our 200th anniversary in 2029, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that serves the world. Our Research Talent department lies at the heart of our commitment to cultivating world-class research and supporting the development of future leaders, in academia, research, education and beyond. A key element of this is King's Doctoral College, which supports a thriving community of over 4,200 doctoral researchers. We provide a broad range of funding opportunities for doctoral students. This includes fully-funded scholarship programmes, a financial aid scheme and smaller funds to support training & development, community building and conference travel. We also offer a comprehensive and inclusive development programme. We are deeply committed to inclusion, diversity, and the wellbeing of our staff and students. Our dedication to excellence is underpinned by robust and responsive administrative processes and policies that ensure seamless access to support, clear communication, and efficient management of processes across all areas of the student lifecycle and beyond. These processes play a vital role in enabling students and supervisors to focus on what matters most: high-quality research and academic development. About the role This crucial role provides strategic oversight and operational leadership for business processes and internal systems relating to doctoral student records, with a particular focus on the doctoral student component of Student Records (SITS). Working closely with the Associate Director (Doctoral Policy & Operations) and key stakeholders across the University, the post-holder is responsible for enhancing and supporting systems and processes that underpin the doctoral student journey. The role involves identifying, scoping, and leading strategic projects and system enhancements within SITS to ensure data integrity, improve user experience, and support institutional objectives. A key focus is delivering high-quality reports and actionable insights through tools such as Power BI, SQL, and Power Automate-both proactively and in response to user needs. The post-holder plays a central role in maintaining the accuracy and quality of doctoral student data, collaborating with central teams to resolve data issues, test system upgrades, and develop and maintain robust data assets. They will provide expert guidance and ongoing training to system users, ensuring effective use of tools and processes, and promoting a positive data culture. This is a full time (35 hours per week) post, offered on an indefinite contract About you To be successful in this role, we are looking for candidates to have the following skills and experience: Advanced proficiency in two or more analytics tools (e.g., Power BI, Power Automate, Excel) Strong analytical skills, with expertise in deriving insights from data through various techniques Ability to present data effectively, creating user-friendly, contextual outputs Excellent written and verbal communication skills, capable of presenting complex analysis to diverse audiences Experience engaging with senior stakeholders to influence data-driven decisions Ability to manage multiple complex tasks with attention to detail and accuracy Experience using and analysing data in SITS or another student records system specifically working with research records Experience developing and delivering training to diverse audiences Downloading a copy of our Job Description Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click "Apply Now". This document will provide information of what criteria will be assessed at each stage of the recruitment process. Further Information We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community. We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's. We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible. To find out how our managers will review your application, please take a look at our 'How we Recruit ' pages. Interviews are due to be held as soon as possible after the application deadline. Grade and Salary: £45,031 - £52,514 per annum, including London Weighting Allowance Job ID: 121906 Close Date: 21-Aug-2025 Contact Person: Dafina Ward Contact Details:
Aug 09, 2025
Full time
Organisation/Company KINGS COLLEGE LONDON Research Field Educational sciences Researcher Profile Recognised Researcher (R2) First Stage Researcher (R1) Country United Kingdom Application Deadline 21 Aug 2025 - 00:00 (UTC) Type of Contract Permanent Job Status Full-time Is the job funded through the EU Research Framework Programme? Not funded by a EU programme Is the Job related to staff position within a Research Infrastructure? No Offer Description About us Our vision is to make the world a better place. King's College London is a world-renowned university that delivers exceptional education and world-leading research. We're committed to creating positive and sustainable change in our local and global communities through outstanding education, impactful research, and genuine service to society. Our Strategic Vision 2029 outlines our ambitious plans as we approach our 200th anniversary in 2029, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that serves the world. Our Research Talent department lies at the heart of our commitment to cultivating world-class research and supporting the development of future leaders, in academia, research, education and beyond. A key element of this is King's Doctoral College, which supports a thriving community of over 4,200 doctoral researchers. We provide a broad range of funding opportunities for doctoral students. This includes fully-funded scholarship programmes, a financial aid scheme and smaller funds to support training & development, community building and conference travel. We also offer a comprehensive and inclusive development programme. We are deeply committed to inclusion, diversity, and the wellbeing of our staff and students. Our dedication to excellence is underpinned by robust and responsive administrative processes and policies that ensure seamless access to support, clear communication, and efficient management of processes across all areas of the student lifecycle and beyond. These processes play a vital role in enabling students and supervisors to focus on what matters most: high-quality research and academic development. About the role This crucial role provides strategic oversight and operational leadership for business processes and internal systems relating to doctoral student records, with a particular focus on the doctoral student component of Student Records (SITS). Working closely with the Associate Director (Doctoral Policy & Operations) and key stakeholders across the University, the post-holder is responsible for enhancing and supporting systems and processes that underpin the doctoral student journey. The role involves identifying, scoping, and leading strategic projects and system enhancements within SITS to ensure data integrity, improve user experience, and support institutional objectives. A key focus is delivering high-quality reports and actionable insights through tools such as Power BI, SQL, and Power Automate-both proactively and in response to user needs. The post-holder plays a central role in maintaining the accuracy and quality of doctoral student data, collaborating with central teams to resolve data issues, test system upgrades, and develop and maintain robust data assets. They will provide expert guidance and ongoing training to system users, ensuring effective use of tools and processes, and promoting a positive data culture. This is a full time (35 hours per week) post, offered on an indefinite contract About you To be successful in this role, we are looking for candidates to have the following skills and experience: Advanced proficiency in two or more analytics tools (e.g., Power BI, Power Automate, Excel) Strong analytical skills, with expertise in deriving insights from data through various techniques Ability to present data effectively, creating user-friendly, contextual outputs Excellent written and verbal communication skills, capable of presenting complex analysis to diverse audiences Experience engaging with senior stakeholders to influence data-driven decisions Ability to manage multiple complex tasks with attention to detail and accuracy Experience using and analysing data in SITS or another student records system specifically working with research records Experience developing and delivering training to diverse audiences Downloading a copy of our Job Description Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click "Apply Now". This document will provide information of what criteria will be assessed at each stage of the recruitment process. Further Information We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community. We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's. We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible. To find out how our managers will review your application, please take a look at our 'How we Recruit ' pages. Interviews are due to be held as soon as possible after the application deadline. Grade and Salary: £45,031 - £52,514 per annum, including London Weighting Allowance Job ID: 121906 Close Date: 21-Aug-2025 Contact Person: Dafina Ward Contact Details:
Healthcare systems are struggling; our solution is communication. We have a bold vision: everyone involved in a patient's care - including the patient - should be able to communicate easily with each other. And we believe every NHS staff member should be using our software to make that happen. We want to make healthcare genuinely better. We are solving one of the biggest challenges of our generation, and to do this, we need the best talent possible to help us raise the bar this is where you come in. Our products are used daily (and you will have most certainly received a message from us) by over 98% of GP practices and half of NHS hospitals, impacting millions of lives. As a Customer Success Implementation Manager at Accurx, you'll play a key role in helping NHS organisations and care providers successfully adopt our products, enabling better patient communication and improved care outcomes. You'll lead the delivery and implementation of solutions our customers have procured, providing clear, effective training on both new and existing tools. You'll monitor adoption throughout the contract to ensure our products are fully embedded in clinical workflows, supporting the Implementation team to meet activation targets and deliver every project on time. As the primary contact during implementation, you'll build strong relationships with customers, empowering them to get the most from Accurx's products and ultimately improve patient experiences. The Unique Challenges You'll Solve This isn't just about executing tasks or managing projects. You'll be: Leading programs of work for users to drive recurring usage of procured products where adoption might have fallen below target. Identifying risks and mitigations for process improvement across the team to improve the overall onboarding and product implementation experience. Using data and qualitative customer feedback to overcome challenges to adoption and risk of churn. Consistently striving to improve our overall delivery and user experience when getting started with our product to maintain high adoption and promote contract retention. Putting in place long-term processes and strategies so that the same problems or challenges aren't repeated. Proactively identifying and delivering impactful projects to improve the overall Customer Success function What We're Looking For Customer Relationship Management: You can quickly understand the needs of a customer and are responsive to their asks and/or challenges. You are a strong communicator and able to adjust your style to suit who you are speaking to. You confidently manage customers' objections throughout the Implementation or Training phase. Planning & Project Management: You can manage an onboarding project end to end. You are able to adapt quickly to new challenges and come up with a variety of solutions for customers or internal stakeholders. Communication, Training & Influencing: You understand the needs of a product user so you can adapt training styles. You have a strong understanding of all Accurx products and how to engage users with them. You can confidently demo any product and deliver training to a variety of stakeholders. Risk Management, Problem Solving & Critical Thinking: You can anticipate problems before they arise and quickly resolve them when they do. You are able to identify new opportunities to better deliver training and reach activation targets effectively. Data-Driven Approach: You use data and qualitative customer feedback to overcome challenges to adoption and risk of churn. You are able to use data to drive change, including creating new training plans or testing out new ways of working. Our Principles in Action Fix healthcare communication: Healthcare systems are struggling; our solution is communication. All our efforts are centered here. We spend time on the frontlines to understand our users and the health system's challenges. Raise the bar: We have built an exceptional team to solve hard challenges. We hire for expertise and new ideas, maintaining high standards and only delivering work we're proud of. Be a driver, not a passenger: We make things happen, focus on the right problems, and bring the energy to deliver ambitious goals. Succeed together: We succeed only as a team. Our mission is too important for anything less, so company success always comes first. Move with urgency: We're on a mission, and every day lost is a missed opportunity to improve lives. We work at pace and focus on our mission, our users, and our impact. Be relentlessly resourceful: .We embrace constraints as they force us to think differently, be creative, and focus. Embrace challenge: We choose constructive conflict over superficial harmony. We have tough conversations to reach the best decisions and hold each other accountable. What We Can Offer £50,000 -£70,000 + the value of £31,500 share options. Access to Happl - a flexible benefits provider with a given budget of £600 to spend on perks of your choice. Options include private health insurance, wellness providers and more. We are office first, all accuFolk come to our office in Shoreditch 3 days per week, with the option to work remotely 2 days a week. Read more about our policy here . Enhanced parental leave policy Working abroad policy We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat! And much more . Like the sound of this role and want to know more about the company? Here's more about us We're a fast-growing healthcare technology company which makes it easier for patients and healthcare teams to communicate. Accurx is where conversations happen with and about patients. Our software helps doctors, nurses, pharmacists, administrators and other professionals to seamlessly connect with both patients and each other. Our mission is simple: everything we do is to make patients healthier and healthcare staff happier. Today, Accurx is used in 98% of GP practices nationwide and every day more healthcare professionals are using our software in hospitals, pharmacies, care homes and the community. We're passionate about staying close to our users, which is why everyone at Accurx visits a GP practice at least twice a quarter to understand how a practice runs, the difficulties they face with technologies and how we can help. Head over to our main careers page to find out more about the team and our candidate hub . You can also find out more about us on Medium , LinkedIn and Twitter & Instagram . Our YouTube channel is full of demos of our product, webinars we have held with our users and some clips about life at Accurx. Diversity & Inclusion Accurx is committed to being an inclusive employer.As part of this, we're glad to accommodate candidates who need adjustments throughout the interview process . Pre-employment Screening All successful candidates are asked to complete a Basic DBS check along with other pre-employment checks (referencing & right to work). You can find more on our process here . If you'd like to ask questions before you apply please email .
Aug 09, 2025
Full time
Healthcare systems are struggling; our solution is communication. We have a bold vision: everyone involved in a patient's care - including the patient - should be able to communicate easily with each other. And we believe every NHS staff member should be using our software to make that happen. We want to make healthcare genuinely better. We are solving one of the biggest challenges of our generation, and to do this, we need the best talent possible to help us raise the bar this is where you come in. Our products are used daily (and you will have most certainly received a message from us) by over 98% of GP practices and half of NHS hospitals, impacting millions of lives. As a Customer Success Implementation Manager at Accurx, you'll play a key role in helping NHS organisations and care providers successfully adopt our products, enabling better patient communication and improved care outcomes. You'll lead the delivery and implementation of solutions our customers have procured, providing clear, effective training on both new and existing tools. You'll monitor adoption throughout the contract to ensure our products are fully embedded in clinical workflows, supporting the Implementation team to meet activation targets and deliver every project on time. As the primary contact during implementation, you'll build strong relationships with customers, empowering them to get the most from Accurx's products and ultimately improve patient experiences. The Unique Challenges You'll Solve This isn't just about executing tasks or managing projects. You'll be: Leading programs of work for users to drive recurring usage of procured products where adoption might have fallen below target. Identifying risks and mitigations for process improvement across the team to improve the overall onboarding and product implementation experience. Using data and qualitative customer feedback to overcome challenges to adoption and risk of churn. Consistently striving to improve our overall delivery and user experience when getting started with our product to maintain high adoption and promote contract retention. Putting in place long-term processes and strategies so that the same problems or challenges aren't repeated. Proactively identifying and delivering impactful projects to improve the overall Customer Success function What We're Looking For Customer Relationship Management: You can quickly understand the needs of a customer and are responsive to their asks and/or challenges. You are a strong communicator and able to adjust your style to suit who you are speaking to. You confidently manage customers' objections throughout the Implementation or Training phase. Planning & Project Management: You can manage an onboarding project end to end. You are able to adapt quickly to new challenges and come up with a variety of solutions for customers or internal stakeholders. Communication, Training & Influencing: You understand the needs of a product user so you can adapt training styles. You have a strong understanding of all Accurx products and how to engage users with them. You can confidently demo any product and deliver training to a variety of stakeholders. Risk Management, Problem Solving & Critical Thinking: You can anticipate problems before they arise and quickly resolve them when they do. You are able to identify new opportunities to better deliver training and reach activation targets effectively. Data-Driven Approach: You use data and qualitative customer feedback to overcome challenges to adoption and risk of churn. You are able to use data to drive change, including creating new training plans or testing out new ways of working. Our Principles in Action Fix healthcare communication: Healthcare systems are struggling; our solution is communication. All our efforts are centered here. We spend time on the frontlines to understand our users and the health system's challenges. Raise the bar: We have built an exceptional team to solve hard challenges. We hire for expertise and new ideas, maintaining high standards and only delivering work we're proud of. Be a driver, not a passenger: We make things happen, focus on the right problems, and bring the energy to deliver ambitious goals. Succeed together: We succeed only as a team. Our mission is too important for anything less, so company success always comes first. Move with urgency: We're on a mission, and every day lost is a missed opportunity to improve lives. We work at pace and focus on our mission, our users, and our impact. Be relentlessly resourceful: .We embrace constraints as they force us to think differently, be creative, and focus. Embrace challenge: We choose constructive conflict over superficial harmony. We have tough conversations to reach the best decisions and hold each other accountable. What We Can Offer £50,000 -£70,000 + the value of £31,500 share options. Access to Happl - a flexible benefits provider with a given budget of £600 to spend on perks of your choice. Options include private health insurance, wellness providers and more. We are office first, all accuFolk come to our office in Shoreditch 3 days per week, with the option to work remotely 2 days a week. Read more about our policy here . Enhanced parental leave policy Working abroad policy We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat! And much more . Like the sound of this role and want to know more about the company? Here's more about us We're a fast-growing healthcare technology company which makes it easier for patients and healthcare teams to communicate. Accurx is where conversations happen with and about patients. Our software helps doctors, nurses, pharmacists, administrators and other professionals to seamlessly connect with both patients and each other. Our mission is simple: everything we do is to make patients healthier and healthcare staff happier. Today, Accurx is used in 98% of GP practices nationwide and every day more healthcare professionals are using our software in hospitals, pharmacies, care homes and the community. We're passionate about staying close to our users, which is why everyone at Accurx visits a GP practice at least twice a quarter to understand how a practice runs, the difficulties they face with technologies and how we can help. Head over to our main careers page to find out more about the team and our candidate hub . You can also find out more about us on Medium , LinkedIn and Twitter & Instagram . Our YouTube channel is full of demos of our product, webinars we have held with our users and some clips about life at Accurx. Diversity & Inclusion Accurx is committed to being an inclusive employer.As part of this, we're glad to accommodate candidates who need adjustments throughout the interview process . Pre-employment Screening All successful candidates are asked to complete a Basic DBS check along with other pre-employment checks (referencing & right to work). You can find more on our process here . If you'd like to ask questions before you apply please email .
We drive our own success Quality Assurance Supervisor - £30,000 - £34,000 depending on experience Salary Salary: £30,000 - £34,000 per annum Location: Bo'ness Ways of Working: Site Based Shift: Monday - Friday 8:30-17:00 Contract Type: Permanent Benefits: Life Assurance, 25 Days Holiday Please be informed that this role offers a job share option, which aims to promote a collaborative approach to workload management and improved work-life balance by sharing a full-time role with another colleague. Why join us? We're proud to offer you a career with a global leader in the fresh prepared food industry. We're proud to give everyone the opportunity and support to develop and progress their career. To nurture talent, fuel ambition and work with resilience and purpose to achieve the highest possible standards. About the role. This particular role is based at our Bakkavor Salads Bo'ness site, which employs over 1,000 people and produces food-to-go salads and salad accompaniments to a number of customers. It is located 3.5 miles from Linlithgow and 8 miles to Falkirk. As QA Supervisor, your key focus will be to lead and motivate the QA team in monitoring and evaluating product and processing systems and factory practices. In this busy and exciting role, you will ensure agreed standards of quality are achieved and improved upon, whilst taking a lead in generating and building a quality culture. Role Accountabilities: To participate and direct QA team to observe and audit production processes and GMP, ensuring products are made to specification and within customer codes of practice and Bakkavor standards - reporting findings to managers as appropriate To assist in delivery of site standards for visits and audits either through direct input, indirect support and / or organisation of QA team activities To coordinate non-conformance findings including actions taken and report to relevant department managers - ensuring completion of any required corrective actions from day to day issues e.g. micro results for positive release. In addition, trend non-conformances to identify recurring issues and find and recommend permanent solutions To ensure products and ingredients are evaluated against specification To support the promotion of a quality culture and help to develop the quality management system To coordinate QA requirements for product launches e.g. updating required documentation and systems, liaison with Process team and line support to ensure product is manufactured to correct standard With guidance from Line Manager, manage QA activities required to deliver improvement of Technical KPIs e.g. audit of non-conforming processes, complaint investigations, update of swab schedules, GMP audits, glass, and plastic audits To plan and co-ordinate work of the QA team to meet requirements of the quality management system and the needs of the business ensuring that the QA team are kept up to date with all business and customer communication as appropriate Lead, motivate and inspire QA team to achieve personal development and continuous improvement To operate in a safe working manner and support the site/business on continuous improvement relating to health, safety, and the environment About you Ideally you will have a good practical working knowledge of food safety legislation and quality requirements. A strong QA background is desirable for this role but more importantly you will be energetic, punctual, proactive, and reliable with the ability to lead, guide, and motivate others towards achievement. HACCP knowledge, a food science qualification or equivalent and experience in the manufacturing industry within a high care / high risk environment will be favourable What you'll receive. As an equal opportunity employer, we're committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you. You'll enjoy: Life Assurance (1 x salary) 25 days holiday plus 8 bank holidays as standard (may vary by role) Private medical insurance (after 5 years' service) Staff Shop Stakeholder Pension Scheme Discount & cashback platform Personal Accident Insurance Free health check Employee Assistance Programme A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Salary sacrifice car lease scheme Free independent mortgage advice Discounted tutoring for children Access to financial learning tools and affordable loans via your salary Free car parking - Site dependant Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions. Proud to be Bakkavor We're proud to be the market leader in the UK fresh prepared food industry. We're proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We're driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business - come and join our dedicated Bakkavor team! Find out more and apply
Aug 09, 2025
Full time
We drive our own success Quality Assurance Supervisor - £30,000 - £34,000 depending on experience Salary Salary: £30,000 - £34,000 per annum Location: Bo'ness Ways of Working: Site Based Shift: Monday - Friday 8:30-17:00 Contract Type: Permanent Benefits: Life Assurance, 25 Days Holiday Please be informed that this role offers a job share option, which aims to promote a collaborative approach to workload management and improved work-life balance by sharing a full-time role with another colleague. Why join us? We're proud to offer you a career with a global leader in the fresh prepared food industry. We're proud to give everyone the opportunity and support to develop and progress their career. To nurture talent, fuel ambition and work with resilience and purpose to achieve the highest possible standards. About the role. This particular role is based at our Bakkavor Salads Bo'ness site, which employs over 1,000 people and produces food-to-go salads and salad accompaniments to a number of customers. It is located 3.5 miles from Linlithgow and 8 miles to Falkirk. As QA Supervisor, your key focus will be to lead and motivate the QA team in monitoring and evaluating product and processing systems and factory practices. In this busy and exciting role, you will ensure agreed standards of quality are achieved and improved upon, whilst taking a lead in generating and building a quality culture. Role Accountabilities: To participate and direct QA team to observe and audit production processes and GMP, ensuring products are made to specification and within customer codes of practice and Bakkavor standards - reporting findings to managers as appropriate To assist in delivery of site standards for visits and audits either through direct input, indirect support and / or organisation of QA team activities To coordinate non-conformance findings including actions taken and report to relevant department managers - ensuring completion of any required corrective actions from day to day issues e.g. micro results for positive release. In addition, trend non-conformances to identify recurring issues and find and recommend permanent solutions To ensure products and ingredients are evaluated against specification To support the promotion of a quality culture and help to develop the quality management system To coordinate QA requirements for product launches e.g. updating required documentation and systems, liaison with Process team and line support to ensure product is manufactured to correct standard With guidance from Line Manager, manage QA activities required to deliver improvement of Technical KPIs e.g. audit of non-conforming processes, complaint investigations, update of swab schedules, GMP audits, glass, and plastic audits To plan and co-ordinate work of the QA team to meet requirements of the quality management system and the needs of the business ensuring that the QA team are kept up to date with all business and customer communication as appropriate Lead, motivate and inspire QA team to achieve personal development and continuous improvement To operate in a safe working manner and support the site/business on continuous improvement relating to health, safety, and the environment About you Ideally you will have a good practical working knowledge of food safety legislation and quality requirements. A strong QA background is desirable for this role but more importantly you will be energetic, punctual, proactive, and reliable with the ability to lead, guide, and motivate others towards achievement. HACCP knowledge, a food science qualification or equivalent and experience in the manufacturing industry within a high care / high risk environment will be favourable What you'll receive. As an equal opportunity employer, we're committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you. You'll enjoy: Life Assurance (1 x salary) 25 days holiday plus 8 bank holidays as standard (may vary by role) Private medical insurance (after 5 years' service) Staff Shop Stakeholder Pension Scheme Discount & cashback platform Personal Accident Insurance Free health check Employee Assistance Programme A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Salary sacrifice car lease scheme Free independent mortgage advice Discounted tutoring for children Access to financial learning tools and affordable loans via your salary Free car parking - Site dependant Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions. Proud to be Bakkavor We're proud to be the market leader in the UK fresh prepared food industry. We're proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We're driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business - come and join our dedicated Bakkavor team! Find out more and apply
Select how often (in days) to receive an alert: Senior Manager, Data Product Management Department: IT City: London Location: GB INTRODUCTION JOB PURPOSE The Senior Manager, Data Product Management will lead a team of Data Product Managers to deliver enterprise-grade data products that enable analytics, reporting, and data-driven decision-making across the organisation. This individual will be accountable for the full data product lifecycle - from strategic planning and stakeholder engagement, through to delivery, adoption, and continuous improvement, scaling through their team. Working in close partnership with technology, governance, architecture, and business teams, the role ensures that Burberry's data products are trustworthy, scalable, and designed with the end-user in mind. RESPONSIBILITIES Team Leadership and Development: Lead, mentor, and develop a team of Data Product Managers, fostering a culture of ownership, collaboration, and innovation. Product Strategy and Roadmapping: Define and manage the roadmap for enterprise data products, ensuring alignment with business priorities and strategic objectives. Stakeholder Engagement: Act as the key interface between business users, data consumers, and technical teams. Translate business needs into data product requirements and features. Product Lifecycle Ownership: Manage the end-to-end lifecycle of data products, from initial discovery and requirements gathering to launch, maintenance, and retirement. Data Quality and Governance Partnership: Collaborate with Data Governance and Data Quality functions to ensure data products are compliant, trusted, and well-documented. User-Centric Design: Ensure all data products are designed with usability in mind, delivering consistent, curated, and discoverable data to internal customers. Adoption and Change Management: Drive adoption of data products across the organisation by ensuring clear documentation, training materials, and feedback loops are in place. Cross-Functional Collaboration: Work with Enterprise Data Architecture, Engineering, and Platform teams to ensure products are technically robust and aligned to architecture standards. Performance Measurement: Define and track KPIs for data product success, including usage metrics, business impact, and quality benchmarks. Innovation and Continuous Improvement: Proactively identify opportunities to evolve the data product strategy, improve delivery processes, and incorporate new data assets or capabilities. PERSONAL PROFILE Data Product Management Expertise: Strong track record in data product management or similar roles, ideally in a large or complex business environment. Team Leadership: Experience managing high-performing teams, with demonstrated ability to mentor and develop talent. Stakeholder Management: Proven ability to build relationships with business, technical, and executive stakeholders, driving alignment and value delivery. Data Fluency: Solid understanding of data concepts, data modelling, data lifecycle management, and data governance principles. Tool Proficiency: Familiarity with tools such as data catalogues, workflow managers, backlog trackers (e.g., Jira), and analytics platforms (e.g., Power BI, Looker). Agile Delivery: Comfortable working in Agile or hybrid delivery environments, with experience in backlog management, iteration planning, and stakeholder demos. Change Management: Skilled in promoting adoption of new products or services through enablement, communication, and support. Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. Job Segment: Senior Product Manager, Data Management, Strategic Planning, PLM, Data Architect, Operations, Data, Strategy, Management
Aug 09, 2025
Full time
Select how often (in days) to receive an alert: Senior Manager, Data Product Management Department: IT City: London Location: GB INTRODUCTION JOB PURPOSE The Senior Manager, Data Product Management will lead a team of Data Product Managers to deliver enterprise-grade data products that enable analytics, reporting, and data-driven decision-making across the organisation. This individual will be accountable for the full data product lifecycle - from strategic planning and stakeholder engagement, through to delivery, adoption, and continuous improvement, scaling through their team. Working in close partnership with technology, governance, architecture, and business teams, the role ensures that Burberry's data products are trustworthy, scalable, and designed with the end-user in mind. RESPONSIBILITIES Team Leadership and Development: Lead, mentor, and develop a team of Data Product Managers, fostering a culture of ownership, collaboration, and innovation. Product Strategy and Roadmapping: Define and manage the roadmap for enterprise data products, ensuring alignment with business priorities and strategic objectives. Stakeholder Engagement: Act as the key interface between business users, data consumers, and technical teams. Translate business needs into data product requirements and features. Product Lifecycle Ownership: Manage the end-to-end lifecycle of data products, from initial discovery and requirements gathering to launch, maintenance, and retirement. Data Quality and Governance Partnership: Collaborate with Data Governance and Data Quality functions to ensure data products are compliant, trusted, and well-documented. User-Centric Design: Ensure all data products are designed with usability in mind, delivering consistent, curated, and discoverable data to internal customers. Adoption and Change Management: Drive adoption of data products across the organisation by ensuring clear documentation, training materials, and feedback loops are in place. Cross-Functional Collaboration: Work with Enterprise Data Architecture, Engineering, and Platform teams to ensure products are technically robust and aligned to architecture standards. Performance Measurement: Define and track KPIs for data product success, including usage metrics, business impact, and quality benchmarks. Innovation and Continuous Improvement: Proactively identify opportunities to evolve the data product strategy, improve delivery processes, and incorporate new data assets or capabilities. PERSONAL PROFILE Data Product Management Expertise: Strong track record in data product management or similar roles, ideally in a large or complex business environment. Team Leadership: Experience managing high-performing teams, with demonstrated ability to mentor and develop talent. Stakeholder Management: Proven ability to build relationships with business, technical, and executive stakeholders, driving alignment and value delivery. Data Fluency: Solid understanding of data concepts, data modelling, data lifecycle management, and data governance principles. Tool Proficiency: Familiarity with tools such as data catalogues, workflow managers, backlog trackers (e.g., Jira), and analytics platforms (e.g., Power BI, Looker). Agile Delivery: Comfortable working in Agile or hybrid delivery environments, with experience in backlog management, iteration planning, and stakeholder demos. Change Management: Skilled in promoting adoption of new products or services through enablement, communication, and support. Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. Job Segment: Senior Product Manager, Data Management, Strategic Planning, PLM, Data Architect, Operations, Data, Strategy, Management
Miro's Cloud Security team plays a critical role in ensuring the security, resilience, and integrity of Miro's platform infrastructure. We are entrusted with protecting both the foundational information assets and the collaborative experiences that enable our global customers to innovate with confidence. Operating as part of the broader Infrastructure organization, the Cloud Security team partners closely with key engineering groups including Networking, Compute, and Observability to embed security deeply across Miro's cloud environment. The team also maintains strong alignment with our peers in the Security organization-such as Application Security and Detection & Response-ensuring a unified and strategic approach to securing our platform. At Miro, we are on a path to achieving an industry-leading security posture. This ambition is reflected in our proactive governance frameworks, robust assurance and certification programs, and a long-term strategy anchored in automation, scalability, and risk-informed decision-making. About the Role Seeking a Senior Cloud Security Engineer to join our Cloud Security team. Your cloud and automation skills, combined with a passion for security, will shape our Cloud security and automation capabilities. Cloud native expertise is essential, given Miro's 100% cloud-based presence, and SaaS industry experience is a strong plus. As a Cloud Security engineer, your primary focus will be to develop and execute strategies for increasing the security of our cloud platform and automate efforts to do this at scale while maintaining high compliance standards. What you'll do Propose, design, implement and maintain cloud and infrastructure-related security controls and solutions Perform security audits of the cloud, infrastructure and data security Perform security reviews (architecture review, design review, code review) of the cloud, containers and infrastructure changes Work closely with DevOps/SRE teams to provide security expertise Build automation to perform security and compliance at scale in the cloud Oversee the monitoring of Cloud security posture, and ensuring vulnerabilities are managed properly while reducing risks in our Cloud configurations What you'll need Experience in a Cloud native environment and automation Experience designing, implementing and managing security capabilities at scale 5+ years AWS, 3+ years IAC (Terraform) and automation (Python) experience (WAF, IAC, SCPs, Secrets Management, Kubernetes) 5-8 years of experience within Cloud Security Experience working within SaaS companies Experience with incident handling and on-call What's in it for you Competitive equity package Health insurance for you and your family Lunch, snacks and drinks provided in the office Wellbeing benefit and WFH equipment allowance Annual learning and development allowance to grow your skills and career Opportunity to work for a globally diverse team About Miro Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 90M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,600 employees in 12 hubs around the world. We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you! At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro's mission - Empower teams to create the next big thing - is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in , and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences. Resume/CV Resume/CV Attach File types: pdf, doc, docx, txt, rtf File size: max 2MB Cover Letter Attach File types: pdf, doc, docx, txt, rtf File size: max 2MB LinkedIn Profile Website (please include password if necessary) Will you now or in the future require visa sponsorship for employment with Miro? What is it about Miro that makes you interested in joining the team? Why do you feel you would be well suited for this role? By submitting my application I agree that my data is being stored and processed. _JobID A 30-min interview to discuss your relevant skills, perspective on resilience, experience, and what motivates you to join Miro. 02. Hiring Manager The hiring manager will meet to discuss your experience and fit for the role by assessing whether you align with the Miro Mindset (Curiosity, Drive, Resilience, Empathy, Cognitive Agility & Accountability). This interview usually takes 90-120 minutes. 03. Skill Assesment An interactive presentation to see your skills in action, based around a particular case study or business problem. 04. Meet the Team Here you will meet cross-functional stakeholders, and we will ask evidence-based questions to evaluate how well you align with the role and Miro's values and culture. Meet a member of the leadership team to discuss Miro's company values and share your vision for success at Miro.
Aug 09, 2025
Full time
Miro's Cloud Security team plays a critical role in ensuring the security, resilience, and integrity of Miro's platform infrastructure. We are entrusted with protecting both the foundational information assets and the collaborative experiences that enable our global customers to innovate with confidence. Operating as part of the broader Infrastructure organization, the Cloud Security team partners closely with key engineering groups including Networking, Compute, and Observability to embed security deeply across Miro's cloud environment. The team also maintains strong alignment with our peers in the Security organization-such as Application Security and Detection & Response-ensuring a unified and strategic approach to securing our platform. At Miro, we are on a path to achieving an industry-leading security posture. This ambition is reflected in our proactive governance frameworks, robust assurance and certification programs, and a long-term strategy anchored in automation, scalability, and risk-informed decision-making. About the Role Seeking a Senior Cloud Security Engineer to join our Cloud Security team. Your cloud and automation skills, combined with a passion for security, will shape our Cloud security and automation capabilities. Cloud native expertise is essential, given Miro's 100% cloud-based presence, and SaaS industry experience is a strong plus. As a Cloud Security engineer, your primary focus will be to develop and execute strategies for increasing the security of our cloud platform and automate efforts to do this at scale while maintaining high compliance standards. What you'll do Propose, design, implement and maintain cloud and infrastructure-related security controls and solutions Perform security audits of the cloud, infrastructure and data security Perform security reviews (architecture review, design review, code review) of the cloud, containers and infrastructure changes Work closely with DevOps/SRE teams to provide security expertise Build automation to perform security and compliance at scale in the cloud Oversee the monitoring of Cloud security posture, and ensuring vulnerabilities are managed properly while reducing risks in our Cloud configurations What you'll need Experience in a Cloud native environment and automation Experience designing, implementing and managing security capabilities at scale 5+ years AWS, 3+ years IAC (Terraform) and automation (Python) experience (WAF, IAC, SCPs, Secrets Management, Kubernetes) 5-8 years of experience within Cloud Security Experience working within SaaS companies Experience with incident handling and on-call What's in it for you Competitive equity package Health insurance for you and your family Lunch, snacks and drinks provided in the office Wellbeing benefit and WFH equipment allowance Annual learning and development allowance to grow your skills and career Opportunity to work for a globally diverse team About Miro Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 90M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,600 employees in 12 hubs around the world. We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you! At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro's mission - Empower teams to create the next big thing - is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in , and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences. Resume/CV Resume/CV Attach File types: pdf, doc, docx, txt, rtf File size: max 2MB Cover Letter Attach File types: pdf, doc, docx, txt, rtf File size: max 2MB LinkedIn Profile Website (please include password if necessary) Will you now or in the future require visa sponsorship for employment with Miro? What is it about Miro that makes you interested in joining the team? Why do you feel you would be well suited for this role? By submitting my application I agree that my data is being stored and processed. _JobID A 30-min interview to discuss your relevant skills, perspective on resilience, experience, and what motivates you to join Miro. 02. Hiring Manager The hiring manager will meet to discuss your experience and fit for the role by assessing whether you align with the Miro Mindset (Curiosity, Drive, Resilience, Empathy, Cognitive Agility & Accountability). This interview usually takes 90-120 minutes. 03. Skill Assesment An interactive presentation to see your skills in action, based around a particular case study or business problem. 04. Meet the Team Here you will meet cross-functional stakeholders, and we will ask evidence-based questions to evaluate how well you align with the role and Miro's values and culture. Meet a member of the leadership team to discuss Miro's company values and share your vision for success at Miro.
Forvis Mazars cares about your career progression, offering individually designed career paths that help you pursue your interests, match your changing needs, and explore your true potential. We work with diverse, prestigious clients across a range of sectors and geographies, giving you the opportunity to constantly update and grow your skills for lifelong professional development. About the team Our People & Culture Team make it their mission to ensure Forvis Mazars has a diverse, inclusive and engaged team that prioritises quality through a high-performance culture so we can deliver exceptional client service and future-proof our growing business. About the role We are seeking a motivated and detail-oriented Benefits and Wellbeing Advisor to support the delivery and continuous improvement of our employee benefits and wellbeing strategies. Reporting to the Benefits and Wellbeing Manager and joining our wider People Experience team, this role plays a key part in ensuring our people feel supported, valued, and engaged through a compelling and inclusive benefits and wellbeing offering. Key Responsibilities: Act as a point of escalation, supporting our reward analyst for employee queries related to benefits providing clear and accurate advice. Support the implementation and communication of benefits schemes, including pensions, healthcare, and flexible benefits. Day to day responsibility for our benefits platform including total reward statements, working closely with our benefits platform provider. Assist in the planning and delivery of wellbeing initiatives and campaigns aligned to our wellbeing framework. Maintain and update benefits data and systems, including benefits administration, ensuring accuracy and confidentiality. Liaise with external providers to resolve issues and ensure high service standards. Monitor usage and engagement with benefits, providing insights and recommendations. Contribute to the development of internal communications and resources to promote awareness and understanding of available support. Key Skills & Attributes: Attention to Detail: Strong focus on accuracy in data handling, documentation, and communication. Proactivity: Ability to take initiative, anticipate needs, and follow through on tasks independently. Working at Pace: Comfortable managing multiple priorities, deadlines and stakeholders in a fast-moving environment. Strong interpersonal and communication skills. Ability to handle sensitive information with discretion and professionalism. About Forvis Mazars Forvis Mazars is a leading global professional services network. The network operates under a single brand worldwide, with just two members: Forvis Mazars LLP in the United States and Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories. Both member firms share a commitment to providing an unmatched client experience, delivering audit & assurance, tax and advisory services around the world. Together, our strategic vision strives to move our clients, people, industry and communities forward. Through our reach and areas of expertise, we help organisations respond to emerging sustainability issues in the global marketplace including human rights, climate change, environmental impacts and culture.
Aug 09, 2025
Full time
Forvis Mazars cares about your career progression, offering individually designed career paths that help you pursue your interests, match your changing needs, and explore your true potential. We work with diverse, prestigious clients across a range of sectors and geographies, giving you the opportunity to constantly update and grow your skills for lifelong professional development. About the team Our People & Culture Team make it their mission to ensure Forvis Mazars has a diverse, inclusive and engaged team that prioritises quality through a high-performance culture so we can deliver exceptional client service and future-proof our growing business. About the role We are seeking a motivated and detail-oriented Benefits and Wellbeing Advisor to support the delivery and continuous improvement of our employee benefits and wellbeing strategies. Reporting to the Benefits and Wellbeing Manager and joining our wider People Experience team, this role plays a key part in ensuring our people feel supported, valued, and engaged through a compelling and inclusive benefits and wellbeing offering. Key Responsibilities: Act as a point of escalation, supporting our reward analyst for employee queries related to benefits providing clear and accurate advice. Support the implementation and communication of benefits schemes, including pensions, healthcare, and flexible benefits. Day to day responsibility for our benefits platform including total reward statements, working closely with our benefits platform provider. Assist in the planning and delivery of wellbeing initiatives and campaigns aligned to our wellbeing framework. Maintain and update benefits data and systems, including benefits administration, ensuring accuracy and confidentiality. Liaise with external providers to resolve issues and ensure high service standards. Monitor usage and engagement with benefits, providing insights and recommendations. Contribute to the development of internal communications and resources to promote awareness and understanding of available support. Key Skills & Attributes: Attention to Detail: Strong focus on accuracy in data handling, documentation, and communication. Proactivity: Ability to take initiative, anticipate needs, and follow through on tasks independently. Working at Pace: Comfortable managing multiple priorities, deadlines and stakeholders in a fast-moving environment. Strong interpersonal and communication skills. Ability to handle sensitive information with discretion and professionalism. About Forvis Mazars Forvis Mazars is a leading global professional services network. The network operates under a single brand worldwide, with just two members: Forvis Mazars LLP in the United States and Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories. Both member firms share a commitment to providing an unmatched client experience, delivering audit & assurance, tax and advisory services around the world. Together, our strategic vision strives to move our clients, people, industry and communities forward. Through our reach and areas of expertise, we help organisations respond to emerging sustainability issues in the global marketplace including human rights, climate change, environmental impacts and culture.
We're Beauty Pie. We're the world's first luxury beauty and wellness buyers' club. And we're disrupting the beauty industry, one face cream at a time. Before we arrived on the scene, if you wanted really great beauty products, you had to shop at traditional beauty retail - and overpay for all the crazy markups. Now, our members have access to shop from the best-quality beauty and wellness products (from the leading labs in France, Switzerland, Italy, Germany, Japan, Korea, etc) and get a bigger piece of the Beauty Pie. So, what will you be doing? This role is ideal for someone with experience leading technical projects or mentoring others but you don't need to have 'Senior' in your title to apply, it's more about the roles and responsibilities you've held. You will be joining our Engineering team as we scale up to deliver on important business outcomes: Building stronger, direct relationships with our members: Enabling push notifications to inform members of offers, products, and upcoming releases Providing a tailored shopping experience: Building the foundational capability for hyper-personalised experiences; product recommendations, frequently bought together, and next best offer Omni-channel marketing: Accelerating the migration of CRM platforms which provides enhanced efficiency in delivering targeted communication to help drive CTR The role: We are looking for a thoughtful engineer who loves creating smart, user-friendly tech. You care about code quality and collaboration and enjoy solving real-world business problems. You've worked in fast-paced teams and shipped quality code regularly in user-centric applications, with exposure to a range of technologies, including some that feature in our stack: AWS, Node.js, Typescript. A typical day-to-day: Contribute to building solutions to complex technical problems Delivery of high quality, well tested, maintainable code Offer counsel and support to other engineers during PR review Work with the product owner to shape future work, plan releases, and measure success in the features you help to deliver Work closely with your engineering manager and product owner to chart progress and help inform the predictability of the team's delivery We believe it's all about mindset, great skills, the right attitude and a fantastic work ethic. If you're aligned to our values, excited about the opportunity, and you're really good at what you do (even if you don't tick all the boxes) apply anyway! Demonstrable experience building scalable, robust, well-tested, performant, cloud-native solutions to business problems An excellent understanding of Node.js/Typescript Experience using other parts of our tech stack (Terraform, AWS, GraphQL, React) Experience of test automation and continuous delivery Strong communication and collaboration skills A keen eye for commercial impact & customer value in the work we deliver What makes someone 'Beauty Pie'? Our culture is our DNA. It defines who we are, how we operate and how we hire. And it all springs from our values, which are very important to us: Bring Your 'A' Game : We bring a growth mindset as we disrupt the beauty industry. Showing up at our best, and never settling for average. Be Intelligently Rebellious : We challenge industry and business norms with purpose, not ego. Bold thinking, creative problem-solving and smart risk-taking are how we transform beauty. Bias for Action: Speed matters. We act with urgency, make smart choices, and learn through doing - because momentum drives progress Be Customer Obsessed : Our decisions start and end with the customer in mind. We earn trust by delivering amazing quality and incredible value with an experience that consistently exceeds expectations. It's All For One (& One For All) : Team BP are better together. Trust, integrity, and collaboration are how we build a culture where everyone grows, contributes, and thrives-individually and collectively. We're committed to diversity & inclusion As a business that's based on fairness and self-worth, our commitment to inclusivity runs through the heart of everything we do. We believe that innovation and creativity come from having a diverse workforce, and are committed to building teams with unique identities, from different backgrounds and with individual perspectives. We've got a long way to go, but here's how we're doing as of June 2025: Employees who identify as female: 69% Employees from minority ethnic backgrounds: 25% Employees who identify as living with a disability: 2% Employees who identify as female in our Product Engineering teams: 24% Employees who identify as LGBTQIA+: 5% A bit about our ways of working We thrive on a high-performance culture where action drives results. At Beauty Pie, we trust our teams to take ownership, move fast, and get the job done. We operate on a hybrid model, with a minimum of three days in the office each week- with some roles requiring more which will be outlined in the job spec. This structure fosters collaboration, maintains momentum, and strengthens our team environment while allowing some flexibility based on job responsibilities and business needs. In-person connection is essential to how we work, and we expect teams to be present and engaged. We encourage open discussions during the interview process to align expectations for the role you are applying for. Your piece of the Beauty Pie: Life & Balance Free Membership to Beauty Pie +discount off our products 25 days holiday & your birthday off /22 vacation days for the US team Flexible bank holidays Equal leave for all new parents regardless of gender or personal circumstances Private Medical Insurance £2,500 / $2,500 to spend on your fertility journey after 2 years service 10 therapy sessions through AXA PPP So, what are you waiting for? Apply now for a chance to be part of an inspirational, international and talented team. Beauty Pie is an equal opportunity employer. The company will not unlawfully discriminate on grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, pregnancy or trade union membership. Please let us know, if you require reasonable adjustments at any point during the application and/or recruitment process. Create a Job Alert Interested in building your career at Beauty Pie? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf What are your salary/day rate expectations? What is your current notice period? Are able to commute to the London Oxford Street office 3 days a week? Select Do you require Visa sponsorship to work in the UK? Your privacy is really important to us Select When you apply for a role at Beauty Pie we will collect information about you in accordance with our privacy policy Do you understand this is a contract opportunity? Select
Aug 09, 2025
Full time
We're Beauty Pie. We're the world's first luxury beauty and wellness buyers' club. And we're disrupting the beauty industry, one face cream at a time. Before we arrived on the scene, if you wanted really great beauty products, you had to shop at traditional beauty retail - and overpay for all the crazy markups. Now, our members have access to shop from the best-quality beauty and wellness products (from the leading labs in France, Switzerland, Italy, Germany, Japan, Korea, etc) and get a bigger piece of the Beauty Pie. So, what will you be doing? This role is ideal for someone with experience leading technical projects or mentoring others but you don't need to have 'Senior' in your title to apply, it's more about the roles and responsibilities you've held. You will be joining our Engineering team as we scale up to deliver on important business outcomes: Building stronger, direct relationships with our members: Enabling push notifications to inform members of offers, products, and upcoming releases Providing a tailored shopping experience: Building the foundational capability for hyper-personalised experiences; product recommendations, frequently bought together, and next best offer Omni-channel marketing: Accelerating the migration of CRM platforms which provides enhanced efficiency in delivering targeted communication to help drive CTR The role: We are looking for a thoughtful engineer who loves creating smart, user-friendly tech. You care about code quality and collaboration and enjoy solving real-world business problems. You've worked in fast-paced teams and shipped quality code regularly in user-centric applications, with exposure to a range of technologies, including some that feature in our stack: AWS, Node.js, Typescript. A typical day-to-day: Contribute to building solutions to complex technical problems Delivery of high quality, well tested, maintainable code Offer counsel and support to other engineers during PR review Work with the product owner to shape future work, plan releases, and measure success in the features you help to deliver Work closely with your engineering manager and product owner to chart progress and help inform the predictability of the team's delivery We believe it's all about mindset, great skills, the right attitude and a fantastic work ethic. If you're aligned to our values, excited about the opportunity, and you're really good at what you do (even if you don't tick all the boxes) apply anyway! Demonstrable experience building scalable, robust, well-tested, performant, cloud-native solutions to business problems An excellent understanding of Node.js/Typescript Experience using other parts of our tech stack (Terraform, AWS, GraphQL, React) Experience of test automation and continuous delivery Strong communication and collaboration skills A keen eye for commercial impact & customer value in the work we deliver What makes someone 'Beauty Pie'? Our culture is our DNA. It defines who we are, how we operate and how we hire. And it all springs from our values, which are very important to us: Bring Your 'A' Game : We bring a growth mindset as we disrupt the beauty industry. Showing up at our best, and never settling for average. Be Intelligently Rebellious : We challenge industry and business norms with purpose, not ego. Bold thinking, creative problem-solving and smart risk-taking are how we transform beauty. Bias for Action: Speed matters. We act with urgency, make smart choices, and learn through doing - because momentum drives progress Be Customer Obsessed : Our decisions start and end with the customer in mind. We earn trust by delivering amazing quality and incredible value with an experience that consistently exceeds expectations. It's All For One (& One For All) : Team BP are better together. Trust, integrity, and collaboration are how we build a culture where everyone grows, contributes, and thrives-individually and collectively. We're committed to diversity & inclusion As a business that's based on fairness and self-worth, our commitment to inclusivity runs through the heart of everything we do. We believe that innovation and creativity come from having a diverse workforce, and are committed to building teams with unique identities, from different backgrounds and with individual perspectives. We've got a long way to go, but here's how we're doing as of June 2025: Employees who identify as female: 69% Employees from minority ethnic backgrounds: 25% Employees who identify as living with a disability: 2% Employees who identify as female in our Product Engineering teams: 24% Employees who identify as LGBTQIA+: 5% A bit about our ways of working We thrive on a high-performance culture where action drives results. At Beauty Pie, we trust our teams to take ownership, move fast, and get the job done. We operate on a hybrid model, with a minimum of three days in the office each week- with some roles requiring more which will be outlined in the job spec. This structure fosters collaboration, maintains momentum, and strengthens our team environment while allowing some flexibility based on job responsibilities and business needs. In-person connection is essential to how we work, and we expect teams to be present and engaged. We encourage open discussions during the interview process to align expectations for the role you are applying for. Your piece of the Beauty Pie: Life & Balance Free Membership to Beauty Pie +discount off our products 25 days holiday & your birthday off /22 vacation days for the US team Flexible bank holidays Equal leave for all new parents regardless of gender or personal circumstances Private Medical Insurance £2,500 / $2,500 to spend on your fertility journey after 2 years service 10 therapy sessions through AXA PPP So, what are you waiting for? Apply now for a chance to be part of an inspirational, international and talented team. Beauty Pie is an equal opportunity employer. The company will not unlawfully discriminate on grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, pregnancy or trade union membership. Please let us know, if you require reasonable adjustments at any point during the application and/or recruitment process. Create a Job Alert Interested in building your career at Beauty Pie? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf What are your salary/day rate expectations? What is your current notice period? Are able to commute to the London Oxford Street office 3 days a week? Select Do you require Visa sponsorship to work in the UK? Your privacy is really important to us Select When you apply for a role at Beauty Pie we will collect information about you in accordance with our privacy policy Do you understand this is a contract opportunity? Select
Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas. Recent company acquisition activities have led to the need to create a dedicated role within the Supplier Management team at Marex. This role will lead and manage the integration of Supplier relationships, contracts and processes following a company Acquisitions. The role ensures that the Acquired company's supplier base is aligned with the Marex policies, procedures and operational goals, minimizing disruption and maximizing integration & cost reductions and optimizing supplier chain performance. Overall responsibilities: Supplier Integration Strategy and Planning For each acquisition develop and execute a comprehensive supplier integration plan that aligns with the Strategies teams corporate objectives. Working with stakeholders, identify and assess key suppliers from each acquired company to determine strategic importance and alignment. Establish timelines. milestones, and performance metrics for supplier integration. Develop and execute a supplier integration plan that ensures minimal disruption to operations Assess and consolidate supplier based, identifying redundancies and opportunities for cost optimization. Evaluate existing supplier contracts for both entities to identify gaps, risks and synergies Lead renegotiation or consolidation for suppler agreement to align with our Strategy. Process Alignment & Optimization. Align procurement processes, systems, and policies between the acquiring and acquired organizations. Identity and implement best practices to standardize Supplier Management across the combined entities. Collaborate with cross functional teams to ensure alignment with Supplier Management finance and legal. Develop and implement supplier performance metrics and governance framework to ensure quality compliance and services continuity Supplier Assessment and Rationalization. Work with Risk Owners across Marex and design and operate a proportionate DD and risk assessment process for inherited suppliers. Identify redundancies and opportunities for Supplier consolidation or renegotiation of contracts. Collaborate with Service Owners, legal and finance to assess and prioritize supplier relationships. Cost Optimization & Savings. Identify cost-saving opportunities through supplier consolidation, renegotiations, and improved supplier management processes Track and report on realized synergies and costs savings following supplier integration Drive continuous improvement initiatives to enhance supplier value and reduce total cost of ownership. Strategic Risk Initiatives. Work with the Head of Supplier Management & key business partners on a number of key supplier risk governance initiatives. Skills and Experience Possess knowledge and practical experience in Suppliers Risk systems and associated framework implementation Demonstrable procurement track record of delivering significant firm value from identification of opportunities through to successful execution. Proven ability to build strong stakeholder relationships across a range of different business teams, be able to successfully influence in a collaborative manner. Possess strong project management skills with a background in delivering clear updates, be able to continuously chart and report on progress through to the successful outcome of all strategic initiatives. Possess detailed and in-depth knowledge of industry regulations and guidelines including outsourcing and operational resilience requirements. Have experience of working in a regulated industry (minimum 5 years ). Experience working in a regulated environment with knowledge of risk and compliance requirements associated with this. Have experience of working within a three lines of defence organisation structure. Excellent verbal and written communication skills A collaborative team player, approachable, self-efficient and influences a positive work environment Resilient in a challenging, fast-paced environment Ability to take a high level of responsibility in a fast pace and high-volume environment Excels at building relationships, networking and influencing others Focused and diligent. Attention to detail always. Conduct Rules You must: Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Company Values Acting as a role model for the values of the Company: Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company. profiles outside of this range will also be considered.
Aug 09, 2025
Full time
Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas. Recent company acquisition activities have led to the need to create a dedicated role within the Supplier Management team at Marex. This role will lead and manage the integration of Supplier relationships, contracts and processes following a company Acquisitions. The role ensures that the Acquired company's supplier base is aligned with the Marex policies, procedures and operational goals, minimizing disruption and maximizing integration & cost reductions and optimizing supplier chain performance. Overall responsibilities: Supplier Integration Strategy and Planning For each acquisition develop and execute a comprehensive supplier integration plan that aligns with the Strategies teams corporate objectives. Working with stakeholders, identify and assess key suppliers from each acquired company to determine strategic importance and alignment. Establish timelines. milestones, and performance metrics for supplier integration. Develop and execute a supplier integration plan that ensures minimal disruption to operations Assess and consolidate supplier based, identifying redundancies and opportunities for cost optimization. Evaluate existing supplier contracts for both entities to identify gaps, risks and synergies Lead renegotiation or consolidation for suppler agreement to align with our Strategy. Process Alignment & Optimization. Align procurement processes, systems, and policies between the acquiring and acquired organizations. Identity and implement best practices to standardize Supplier Management across the combined entities. Collaborate with cross functional teams to ensure alignment with Supplier Management finance and legal. Develop and implement supplier performance metrics and governance framework to ensure quality compliance and services continuity Supplier Assessment and Rationalization. Work with Risk Owners across Marex and design and operate a proportionate DD and risk assessment process for inherited suppliers. Identify redundancies and opportunities for Supplier consolidation or renegotiation of contracts. Collaborate with Service Owners, legal and finance to assess and prioritize supplier relationships. Cost Optimization & Savings. Identify cost-saving opportunities through supplier consolidation, renegotiations, and improved supplier management processes Track and report on realized synergies and costs savings following supplier integration Drive continuous improvement initiatives to enhance supplier value and reduce total cost of ownership. Strategic Risk Initiatives. Work with the Head of Supplier Management & key business partners on a number of key supplier risk governance initiatives. Skills and Experience Possess knowledge and practical experience in Suppliers Risk systems and associated framework implementation Demonstrable procurement track record of delivering significant firm value from identification of opportunities through to successful execution. Proven ability to build strong stakeholder relationships across a range of different business teams, be able to successfully influence in a collaborative manner. Possess strong project management skills with a background in delivering clear updates, be able to continuously chart and report on progress through to the successful outcome of all strategic initiatives. Possess detailed and in-depth knowledge of industry regulations and guidelines including outsourcing and operational resilience requirements. Have experience of working in a regulated industry (minimum 5 years ). Experience working in a regulated environment with knowledge of risk and compliance requirements associated with this. Have experience of working within a three lines of defence organisation structure. Excellent verbal and written communication skills A collaborative team player, approachable, self-efficient and influences a positive work environment Resilient in a challenging, fast-paced environment Ability to take a high level of responsibility in a fast pace and high-volume environment Excels at building relationships, networking and influencing others Focused and diligent. Attention to detail always. Conduct Rules You must: Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Company Values Acting as a role model for the values of the Company: Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company. profiles outside of this range will also be considered.
As a Lead Delivery Manager, you'll be accountable for the successful delivery of complex digital projects. This could mean leading a small, intricate delivery with a focus on consultancy, a large programme with multiple delivery teams, or several smaller engagements. You may be the most senior line of project escalation or you might work with a delivery principal as part of a wider programme. You'll personify servant leadership, promoting a collaborative approach to ensure projects deliver the desired outcomes for users and customers. You'll work together with the team and stakeholders to identify and manage risks and issues. While you're an expert in agile delivery, you're also pragmatic, able to define a delivery approach and team shape that's appropriate for each specific situation, especially when working with public sector clients. You'll build trust with senior stakeholders, coaching clients throughout the delivery process and using your influence to continuously iterate and improve team processes. You'll also support Product Managers in defining and delivering against a roadmap, helping to monitor project progress and facilitate discussions about backlog priority, scope, and budget. Beyond your project work, you'll be a leader within Made Tech. This includes contributing to the Delivery Community of Practice, managing the performance and development of other delivery managers, and supporting recruitment efforts. You'll also play a key role in growing Made Tech's impact by expanding your professional network, contributing to thought leadership, and identifying new business opportunities. Key responsibilities Lead Delivery Managers are responsible for delivering successful outcomes by collaborating with various internal and external stakeholders. Project Level Delivery Assurance Accountable for ensuring delivery success, including scope, budget and quality Report to Heads of Delivery on a weekly basis the status of quality and risk Manage team resourcing to balance successful client delivery, team happiness and Made Tech commercial objectives Ensure compliance and accuracy of all critical business processes (time sheeting, invoicing, forecasting, delivery assurance reporting) Ensure commercial activities (Statements of Work, purchase order numbers, supplier contracts for partners, IR35 assessments for contractors, raising staffing demands) Hiring and Careers Support hiring activities including interviewing and outreach Management of Senior Delivery Managers including performance, progression and satisfaction Ensure regular feedback (constructive and/or appreciative) is shared with all individuals working on projects you are accountable for. Growing Made Tech's Impact Support bids, using your knowledge and experience to review and contribute to bids Ensure your clients are motivated to bring repeat business and recommend our services to others Identify opportunities for Made Tech to deliver value for the client beyond the current project Build relationships with stakeholders within your project, and engage with other experts in the organisation for example at the client Community of Practice Promote Made Tech and develop your personal reputation in the industry by producing thought leadership content, expanding your personal network and attending events Community and Thought Leadership Share successes and failures with the Delivery Community to support the evolution of ways of working, techniques, and technologies across Made Tech Contribute to a set of centralised resources and templates for potential reuse Contribute to developing a thriving community of practice and shared identity Skills, knowledge and expertise Commercial Awareness: You can articulate project commercial fundamentals (SOWs, Purchase Orders, Gross Profit Margin, forecasting) and display accountability for managing these activities. You can demonstrate that a team is on track to meet the deliverables in a Statement of Work, and you can show how you're managing budget and burn down. Performance Management: You can quickly and effectively address performance issues, highlighting them to the Head of Delivery and supporting high performers towards successful promotions. You can manage both direct and indirect reports and maintain compliance with all expectations of line management. Risk and Quality Management: You can plan and implement risk management activities including identification, assessment, mitigation, and reporting to key stakeholders. You can ensure delivery teams have appropriate practices in place to define and meet required quality standards. Coaching and Consultancy: You can coach teams to successfully deliver projects and articulate the benefits of a wide variety of delivery approaches, including Kanban, Scrum, Scaled Agile, Waterfall, XP, and Design Sprints. You can describe the fundamentals of best practices in other capabilities like Security, DevOps, User Centred Design, and Data Ethics. You can also explain the GDS service standard and advocate for it with clients. You'll have experience designing and running workshops with clients, including gathering post-workshop feedback. Trust Building: You can build and maintain trust with your seniors, peers, juniors, and client stakeholders, with feedback to demonstrate this. Continuous Improvement: You respond positively to feedback and take corrective action to demonstrate continuous improvement. At this point, we hope you're feeling excited about Made Tech and the job opportunity. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies. SC Eligibility An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' UK residency and 5 year' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog , where we talk about mental health, communities of practice and neurodiversity as well as our client work and best practice. Like many organisations, we use Slack to chat to each other. The Slack groups that have formed give an idea of the diversity within Made Tech. If you'd like to speak to someone from one of these groups about their experience as an employee, please let one of the Made Tech Talent Team know. The groups are: disability lgbtqiaplus-allies-and-activists Womxn-in-tech We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: Paid counselling - we offer paid counselling as well as financial and legal advice Our hiring process is designed to be thorough, transparent, and supportive, guiding candidates through each step. The exact process may vary slightly depending on the role but these are the typical steps candidates can expect. We'll keep you updated throughout the process and provide helpful feedback at each stage. No matter the outcome, we make sure the feedback is useful and supportive, so you feel informed and can learn from the experience. Register your interest to be notified of any roles that come along that meet your criteria.
Aug 09, 2025
Full time
As a Lead Delivery Manager, you'll be accountable for the successful delivery of complex digital projects. This could mean leading a small, intricate delivery with a focus on consultancy, a large programme with multiple delivery teams, or several smaller engagements. You may be the most senior line of project escalation or you might work with a delivery principal as part of a wider programme. You'll personify servant leadership, promoting a collaborative approach to ensure projects deliver the desired outcomes for users and customers. You'll work together with the team and stakeholders to identify and manage risks and issues. While you're an expert in agile delivery, you're also pragmatic, able to define a delivery approach and team shape that's appropriate for each specific situation, especially when working with public sector clients. You'll build trust with senior stakeholders, coaching clients throughout the delivery process and using your influence to continuously iterate and improve team processes. You'll also support Product Managers in defining and delivering against a roadmap, helping to monitor project progress and facilitate discussions about backlog priority, scope, and budget. Beyond your project work, you'll be a leader within Made Tech. This includes contributing to the Delivery Community of Practice, managing the performance and development of other delivery managers, and supporting recruitment efforts. You'll also play a key role in growing Made Tech's impact by expanding your professional network, contributing to thought leadership, and identifying new business opportunities. Key responsibilities Lead Delivery Managers are responsible for delivering successful outcomes by collaborating with various internal and external stakeholders. Project Level Delivery Assurance Accountable for ensuring delivery success, including scope, budget and quality Report to Heads of Delivery on a weekly basis the status of quality and risk Manage team resourcing to balance successful client delivery, team happiness and Made Tech commercial objectives Ensure compliance and accuracy of all critical business processes (time sheeting, invoicing, forecasting, delivery assurance reporting) Ensure commercial activities (Statements of Work, purchase order numbers, supplier contracts for partners, IR35 assessments for contractors, raising staffing demands) Hiring and Careers Support hiring activities including interviewing and outreach Management of Senior Delivery Managers including performance, progression and satisfaction Ensure regular feedback (constructive and/or appreciative) is shared with all individuals working on projects you are accountable for. Growing Made Tech's Impact Support bids, using your knowledge and experience to review and contribute to bids Ensure your clients are motivated to bring repeat business and recommend our services to others Identify opportunities for Made Tech to deliver value for the client beyond the current project Build relationships with stakeholders within your project, and engage with other experts in the organisation for example at the client Community of Practice Promote Made Tech and develop your personal reputation in the industry by producing thought leadership content, expanding your personal network and attending events Community and Thought Leadership Share successes and failures with the Delivery Community to support the evolution of ways of working, techniques, and technologies across Made Tech Contribute to a set of centralised resources and templates for potential reuse Contribute to developing a thriving community of practice and shared identity Skills, knowledge and expertise Commercial Awareness: You can articulate project commercial fundamentals (SOWs, Purchase Orders, Gross Profit Margin, forecasting) and display accountability for managing these activities. You can demonstrate that a team is on track to meet the deliverables in a Statement of Work, and you can show how you're managing budget and burn down. Performance Management: You can quickly and effectively address performance issues, highlighting them to the Head of Delivery and supporting high performers towards successful promotions. You can manage both direct and indirect reports and maintain compliance with all expectations of line management. Risk and Quality Management: You can plan and implement risk management activities including identification, assessment, mitigation, and reporting to key stakeholders. You can ensure delivery teams have appropriate practices in place to define and meet required quality standards. Coaching and Consultancy: You can coach teams to successfully deliver projects and articulate the benefits of a wide variety of delivery approaches, including Kanban, Scrum, Scaled Agile, Waterfall, XP, and Design Sprints. You can describe the fundamentals of best practices in other capabilities like Security, DevOps, User Centred Design, and Data Ethics. You can also explain the GDS service standard and advocate for it with clients. You'll have experience designing and running workshops with clients, including gathering post-workshop feedback. Trust Building: You can build and maintain trust with your seniors, peers, juniors, and client stakeholders, with feedback to demonstrate this. Continuous Improvement: You respond positively to feedback and take corrective action to demonstrate continuous improvement. At this point, we hope you're feeling excited about Made Tech and the job opportunity. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies. SC Eligibility An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' UK residency and 5 year' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog , where we talk about mental health, communities of practice and neurodiversity as well as our client work and best practice. Like many organisations, we use Slack to chat to each other. The Slack groups that have formed give an idea of the diversity within Made Tech. If you'd like to speak to someone from one of these groups about their experience as an employee, please let one of the Made Tech Talent Team know. The groups are: disability lgbtqiaplus-allies-and-activists Womxn-in-tech We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: Paid counselling - we offer paid counselling as well as financial and legal advice Our hiring process is designed to be thorough, transparent, and supportive, guiding candidates through each step. The exact process may vary slightly depending on the role but these are the typical steps candidates can expect. We'll keep you updated throughout the process and provide helpful feedback at each stage. No matter the outcome, we make sure the feedback is useful and supportive, so you feel informed and can learn from the experience. Register your interest to be notified of any roles that come along that meet your criteria.
