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Product Manager - Partner Experience page is loaded Product Manager - Partner Experience Apply locations UK-London Office UK-Remote time type Full time posted on Posted Yesterday job requisition id R1890 8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience-combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8 Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity. As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth. Learn more on our company website at follow our pages on LinkedIn , Twitter , Facebook and Instagram . We are looking for a Product Manager with a strong background in Partner Relationship Management (PRM) , product strategy, and cross-functional leadership to drive the development and optimization of our global partner ecosystem. This role will redefine how our partners engage with our platform, enhance lifecycle experiences-from onboarding to monetization-and deliver measurable impact through innovation and scale. The ideal candidate will bring deep telecom industry expertise, fluency in B2B SaaS or platform environments, and a strong grasp of partner ecosystems, including resellers, integrators, and technology partners. Key Responsibilities Strategy & Vision Define and articulate a compelling product strategy and vision aligned with the company's goals for partner success and revenue growth. Conduct market analysis, partner segmentation, and competitive benchmarking to identify opportunities and pain points. Develop and maintain a comprehensive partner journey roadmap including onboarding, enablement, co-selling, billing, and lifecycle support. Champion the voice of the partner by conducting interviews, gathering feedback, and defining metrics that shape roadmap priorities. Roadmap & Execution Own the product roadmap for partner program capabilities: onboarding, training, co-selling, incentive models, analytics, and certifications. Collaborate cross-functionally with UX, Engineering, Operations, Sales, and Marketing to deliver seamless partner experiences and scalable tools. Lead agile product development: writing clear requirements, user stories, acceptance criteria, and sprint planning documentation. Define and manage OKRs for PRM platform initiatives with a focus on delivery excellence and iterative value. Partner Engagement & Feedback Act as the internal advocate for partners-ensuring their needs inform all aspects of the partner experience. Design and evolve partner tiering, performance tracking, and incentive frameworks in collaboration with Channel and GTM leaders. Drive continuous improvement through data analysis, satisfaction metrics, and partner engagement insights. Metrics & Performance Establish and track KPIs including partner activation, retention, satisfaction scores, and partner-led revenue. Build dashboards and reports to ensure performance transparency and accountability across the partner ecosystem. Evaluate ROI and scalability of partner initiatives using robust business modeling and impact analysis. Required Skills & Experience Product & Platform Expertise 7-10+ years in Product Management, with 3+ years in PRM or partner-facing SaaS product roles. Proven experience delivering complex B2B solutions across partner portals, billing, enablement, and incentive models. Preferred Expertise in Salesforce Experience Cloud, CPQ, and Sales Cloud, with the ability to configure and manage partner-specific workflows. Experience integrating 3rd-party tools (e.g., Tableau, Marketing Cloud, PRM accelerators) for engagement and analytics. Cross-Functional & Technical Leadership Demonstrated success leading cross-functional teams including Sales, Alliances, Marketing, Finance, and Engineering. Strong understanding of partner lifecycle processes: onboarding, accreditation, lead distribution, deal registration, and billing. Experience managing PRM portal configuration, user access, and global partner segmentation. Strategic Thinking & Communication Analytical mindset with a strong grasp of partner metrics, usage data, and business impact modeling. Ability to influence senior stakeholders through data-driven storytelling and clear articulation of business value. Excellent communication, collaboration, and stakeholder management skills. Preferred Qualifications Telecom/UCaaS/CPaaS industry experience with complex partner ecosystems. Experience in SaaS reseller models, enterprise provisioning, and network integration. Salesforce certifications: Administrator, Experience Cloud Consultant, or Sales Cloud Consultant. Background in change management or transformation programs. Familiarity with Agile/Scrum frameworks and iterative product delivery. Why Join Us? Be the driving force behind a transformative partner program with real business impact. Collaborate with high-performing teams at the intersection of technology, partnerships, and innovation. Access competitive compensation, comprehensive benefits, and career growth in a fast-paced, outcome-driven environment. For a closer look into what life at 8x8 UK Ltd. is about check out our Instagram page. 8x8 believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness which is why we have been a member of the Living Wage Foundation for many years and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to. Our Job Applicant Privacy Notice can be found here . Hiring Journey at 8x8 Stay Connected Want to see what life at 8x8 really looks like? Follow us for a behind-the-scenes look at our people, culture, and what we're building together.

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. What you'll do: As an Account Director (AD) at SAP, you will be responsible for building strong, long-term customer relationships, driving customer innovation, delivering value via SAP solutions, and ensuring that customer business objectives are met. Serve as the end-to-end account owner and maintain senior client relationships Drive sales and consumption efforts, identifying cross-sell and up-sell opportunities Lead (virtual) account team and coordinate all roles across the customer Drive customer value realization based on agreed business outcomes, including renewals, expansions, and upsells Utilize expert governance and stakeholder management skills Interpret consumption data and drive insights to action Orchestrate resources such as junior sales quota carriers as needed Demonstrate deep expertise in SAP solution portfolio with detailed understanding of the support processes and organization What you bring: 10+ years of experience in Sales or Consulting with complex business software/IT solutions Bachelor's degree or equivalent required (MBA preferred) Proven ability to manage in highly complex organizations and apply risk-mitigation strategies Strong program/project management and commercial/deal support skills Excellent verbal and non-verbal communication skills Meet your team: You will work closely with the SAP Market Unit leadership, account teams, and industry teams, as well as align with product/solution management teams/organization. You will also partner with other SAP leads to maximize customer success and drive insights into action. Skills you'll use: Professional Skills Customer Orientation Complex Problem Solving Strategic Thinking Creative Thinking Effective Communication Tech Industry & SAP General Skills Agile Methodology Process Improvement Software as a Service (SaaS) Cyber Security Key Performance Indicators (KPIs) SAP Cloud Suite Portfolio RISE and GROW with SAP Role Specific Skills Relationship Building Partner Relationship Management Account Governance Customer Value Journey Alignment Industry Knowledge Customer Value Proposition Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP,you can bring out your best. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 430959 Work Area: Sales Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: . Requisition ID: 430959 Posted Date: Jul 4, 2025 Employment Type: Regular Full Time Expected Travel: 0 - 10% Location: Middlesex, GB, TW148HD Job Segment: Cloud, Account Manager, ERP, Cyber Security, Project Manager, Technology, Sales, Security

We're a growing team, and as we scale, so does our need to focus on expanding our Customer Success team. You'll be joining a people-focused company, and as a Enterprise Customer Success Manager (CSM) you will be a key player within the Vendavo organization, responsible for managing complex, high-value accounts. This role is focused on maintaining and strengthening relationships with senior leaders and decision-makers across various business units and geographies. The Enterprise CSM is proactive in driving adoption, value realization and aligning Vendavo's solutions with the customer's long-term business strategy. THE OPPORTUNITY Advocating customer needs throughout the customer lifecycle, understand customer business challenges, and industry trends consulting on how Vendavo can help them achieve their objectives Collaborate with the account team to develop account plan and call-to-actions Cultivate relationshipstodriveadoption, ensure retention, and maintain high overall customer satisfaction Develop partner focused relationships with key account contacts Understand customer concerns working effectively with internal teams to ensure our ability to resolve them Partner with Vendavo SME's andcustomer stakeholders advocating and anticipating the needs of customers Monitor and report out Customer Health Metrics (Usage,Value measurement, Customer Sat, Churn Risk, Maturity Model,etc.) Communicate with departmental leaders to ensure alignment of customer requirements, encourage best practices, and share relevant information with the appropriate internal team Champion customer needs relative to software feature requirements SupportingSales whenupsellopportunitiesare identified Other duties as assigned. THE SKILL SET Minimum 5 years of experience in Customer Success or a related role managing complex customer accounts at a Enterprise level. Experience with pricing, quoting, rebate, or analytics solutions in a B2B environment: Able to articulate value propositions and integration into business processes. Commercial Business Processes: Able to demonstrate an understanding of commercial processes such as quote to cash, list pricing, dynamic pricing, etc. Sales/Account Management Process Proficiency: Demonstrated proficiency with sales methodologies such as Challenger Sale, ForceManagement, MEDDPICC, or similar techniques. Project Governance Knowledge: Understanding of the principles of effective Project Governance, especially as it relates to complex software implementation. Business Systems Integration: Able to understand the principles of business systems interaction through integration and data transformation. Vendavo Solutions: Willingness to learn business process and technical use cases as they relate to Vendavo solutions. Enterprise Account Management: Experience managing large enterprise customer relationships (>$1 Billion in Revenue and global presence). Strong experience with SaaS software solutions. Familiarity with pricing or CPQ solutions is a plus. Demonstrated ability to engage and build relationships with customer executives and key decision-makers. Experience managing accounts that span multiple geographies and business units, driving consistency in outcomes. Proficient in using data to derive insights, track performance, and drive meaningful conversations with customers. Willingness to travel up to 10% and support international time zones. THE BENEFITS Fully remote based with the flexibility to work from anywhere in the UK Flexible working hours Working within a team of friendly, skilled people where help is always within reach 25 vacation days per year in addition to public holidays 4 recharge days, where the entire company goes on a brief pause in all geographies for 1 day each quarter. This day can be spent in whatever way helps you recharge, to regain energy, and dive back into the next workday 16 hours of paid volunteer time per year Group Life Insurance Income Protection Insurance Accident Insurance Pension Salary Exchange Scheme Optional Medical Insurance Travel insurance for business travels Cell phone allowance up to 80£ per month High-end laptop (Dell XPS or Mac) Quarterly team events (bowling, boat cruise, after-work) Competitive pay and bonus/commission THE VENDAVO STORY Vendavo partners with the world's leading companies to accelerate growth and profitability, advance innovation, and build more prosperous communities. Our powerful, cloud-based, AI-powered pricing, selling, and prescribing solutions empower global manufacturers and distributors to manage, optimize, and digitize their end-to-end commercial processes. But we offer so much more than software. Our proven, repeatable process, and passionate, experienced people accelerate value and drive profitable, unrivaled business outcomes for our customers. We are passionate about helping our customers deliver the right products, at the right prices, at the right time, for the right people. OUR SAAS PRODUCTS Our B2B pricing and selling solutions include Vendavo Intelligent CPQ, Margin Bridge Analyzer, Profit Analyzer, Business Risk and Sales Alerts, Vendavo Sales Optimizer, Deal Price Optimizer, Vendavo Pricepoint, and Rebate & Channel Manager. You can learn more about our products here . OUR FUNDING We are backed by two of the top high-tech private equity firms in the world, have excellent financial health, and boast the top SaaS retention in our space. OUR CULTURE & YOU We collaborate with our customers unlike any others in our industry. Anchored in our values (Move with Integrity, Be Clear, Win as One, Solve for the Customer, Build What's Next), we are growing, constantly innovating, and consistently driving sustainable outcomes for our clients and partners. Unlocking opportunities for our customers would not be possible without our employees. When you are part of Vendavo, you're part of a company that's committed to your growth and invested in your career. Diversity, inclusion, and celebration of community are at our core, and we come together to learn from each other and honor our commitments. EMEA and California residents applying for positions at Vendavo can see our privacy policy here . OUR TEAM IS GROWING. YOU WILL TOO.

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing. Proof of Concept Strategic Solution & Data Engineer Why We Have This Role The focus of our Proof of Concept (POC) Strategic Solution & Data Engineer is to showcase and drive business value demonstrations of our platform for customers. The POC Engineer will partner and work with the Heads of Solutions Engineering to execute on use case specific sales strategy and product innovation application of the platform. In addition, they will assist in internal initiatives for sales enablement, cross functional alignment, and strategy adoption amongst field SEs.We are looking for creative thinkers and leaders who encourage collaboration and innovation within the team and across the company. The POC Engineer will manage their own quota and closely partner with Field Sales, Customer Success, Product Management, Product Marketing, Professional Services, Engineering, Sales, and Cloud Operations teams to communicate market requirements, improve our value proposition, and make our customers successful.This POC Engineer will also build out integrations for POCs (including conversational text data). As POCs are very time sensitive, this can be a fast-paced role at times in order to meet the deadlines. You will use tools like AWS to innovate, improve, and automate this integration process. You will become a subject matter expert around these integrations in order to support our sales teams when technical questions arise. How You'll Find Success Leading, mentoring, and partnering internally and externally with Field and Partner SEs, creating clear objectives and use cases to reach sales and company goals. Refining and scaling core sales engineering processes, such as discovery, technical qualification, custom demos, roundtables, and proof-of-concepts. Providing pre-sales technical/functional support and solution strategy to prospective clients and customers while ensuring customer satisfaction. Developing and delivering high-quality Qualtrics presentations and product demonstrations. Presenting and articulating advanced product features and benefits, product future direction, and overall Qualtrics solutions. Effectively consulting with senior leaders of customer organizations. Participating in sales planning and business development activities. Presenting and articulating Qualtrics product's strengths relative to competitors. Working with data and learning new technical skills with limited oversight Helping others find solutions to problems Excellent problem solving, decision-making and analytical skills Collaborating with teams across the organization while also being able to work independently and as a self-starter Meeting aggressive deadlines How You'll Grow Career Action Planning with Manager Qmobility (internal transfers) You will be exposed to a myriad of business and technical roles throughout the company You'll learn and improve your programming skills in Python and JavaScript You'll increase your familiarity with AWS, the Cloud environment, Security, and global data protocols You'll find opportunities to step into other future roles like Engineering, Security, Product Management, Cloud Operations, Sales, Solution Engineering, and more. Things You'll Do Innovate, Innovate, Innovate, - break from the norm and experiment and push the platform to new levels, identify new use cases, and new applications with customers Provide exemplary pre-sales technical expertise for Global accounts through technical demonstrations, POC/Pilot evaluation, and ongoing sales consultation Drive the adoption of Qualtrics solutions within strategic accounts, expanding usage across departments within the enterprise Develop internal knowledge base materials in collaboration with other Leads such as marketing collateral, training materials, selling assets (decks, white papers, one sheets, webinars) etc. Build working knowledge of competing products and how to technically sell against them Work collaboratively with Product Management, Marketing and Engineering during the development, launch and continuing refinement of existing and new Qualtrics products Become an expert in Qualtrics XM Platform and other Qualtrics products Acquire data from customers (usually sftp or cloud storage APIs) Validate data with exceptional detail orientation (including audio data) Perform data transformations (using Python and Jupyter Notebooks) Load the data via APIs or pre-built Discover connectors Advise our Sales Engineers and customers as needed on the data, integrations, architecture, best practices, etc. Build new AWS-based tools to automate the proof of concept process What We're Looking For On Your CV Self-starter with 6+ years relevant analyst or other consultative experience with SaaS software Proven experience selling to C/VP level buyers and demonstrable win/close strategies Experience in analysis of business solutions in a variety of industries - Contact Center, Healthcare, Financial Services, CPG and High-Tech experience is a plus. Outstanding professional, sales, and technical capabilities; comfortable supporting both enterprise (field) and inside sales teams on targeted accounts Ability to explain and resolve common technical aspects of SaaS software, including security, protocols for APIs, SLAs, email/communication specifications, etc. Demonstrated excellent customer facing verbal and written communication skills: needs analysis, positioning, business justification, and closing techniques. Possess "best of breed" functional sales experience that could be applied across an entire sales area in general or specific functional categories Must be able to pivot to other system related tasks if and when needed. We wear lots of hats here at Qualtrics! Travel required (Up to 25%) High degree of curiosity, and interest in continuously learning and teaching 2-5 years of experience in a Data Engineer, Data Analyst, Technical Solutions Engineer or related role (external applicants) 3 - 5 years of scripting/coding experience (external applicants) Comfortable working with Python Experience interfacing with customers, especially technical teams Understanding and/or experience with cloud and linux environments (AWS a plus) Understanding and/or experience with and parsing different data formats (JSON, XML, etc) Understanding and/or experience with ETL, SQL Previous work in Customer and/or Employee Experience software and systems, including pre or post-sales support Bachelor's Degree (not required as equivalent work experience may also qualify) or Certifications with a focus on Business, Marketing, Analytics, or Computer Science Experience with AWS Experience with Javascript Basic understanding of digital interaction technologies such as live chat, virtual agents/chatbots Experience with Prefect Experience building User Interfaces What You Should Know About This Team Our Proof of Concept team is known for its collaborative spirit, a strong desire to learn, and, most importantly, to positively impact the lives of our customers. Our mission is to support the sales team and Qualtrics globally achieving sales targets by conveying confidence to the customer and demonstrating the value of our technology. No challenge is too small for us, and often creativity is our best tool at work. We are a dynamic team that feels very comfortable in constantly changing environments. Our Team's Favorite Perks and Benefits Qualtrics Experience Program - A bonus each year for an experience of your choosing Worldwide and diverse community that enjoys helping each other At Qualtrics we are constantly working to create an environment where everyone feels safe and comfortable coming to work and can, as a result of our culture, make their best possible contribution to our team The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. . click apply for full job details

Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary Smarsh is seeking a Strategic Customer Success Manager to join our Enterprise Customer Success organization in the near future. As part of the organization, you will be delivering customer outcomes to our top enterprise accounts and working with Fortune 500 caliber clients across the world. This includes end-to-end customer life cycle managing customer adoption and growth, health, governance, and retention in partnership with your Account Executives. You are customer's consultant and trusted partner who can navigate complex business objectives and develop them into Smarsh champions. How will you contribute? Create value for the customer by knowing, tracking, and managing customer's business objectives tied to Smarsh solutions. Know your accounts and their organization structure. Establish, maintain and grow senior executive relationships for your accounts. Partner with Account Executive to develop long-term strategic account plan and lead substantial portions of the strategic account plan. Drive and track customer adoption of Smarsh products and services. Proactively identifying strategic growth opportunities while providing value with what the customer has today. Measure and report on customer health. Identify appropriate steps or resources and lead effort to improve customer health. Proactively identify At Risk Clients and define escalation and remediation plans. This includes any cross-departmental collaboration as needed. Establish and oversee a comprehensive customer governance structure with clear processes, cadence, and communication channels including Executive Business Reviews. Take ownership for resolving customer issues; Partner with other internal teams to ensure escalated issues are being resolved in a timely manner. Lead weekly or monthly meetings for assigned accounts, including 1-on-1s with key customer contacts. Negotiate complex renewal terms. Adhere to defined CSM processes, metrics, and tools. Track activities in CRM tools and accurately log outcomes of customer discussions. Consistently meet or exceed target customer activity metrics and SLO's. Identify best practices and coach throughout Customer success team. Work as part of a collaborative team and provide feedback for improvement to internal stakeholders. Other duties as assigned. What will you bring? 10+ years' experience in a customer-facing role, preferably in B2B and/or SaaS environments. BA/BS degree in business/technology or comparable experience and 5+ years' experience in customer success. Understanding of Banks, Broker Dealers, Hedge Funds, Private Equity, FinTech, VC funds and their respective technology needs is a big advantage. Extremely strong oral and written communication skills. Intellectual Curiosity and technical acumen. Skilled at matrix management and using leadership skills to achieve goals. Demonstrated mastery of organization skills. Confident in juggling multiple tasks. Ability to quickly understand questions and problem solving. Proven results in driving customer health and satisfaction resulting in loyalty and advocacy. Knowledge of working in tools like Salesforce, Gainsight and Jira. About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

Get to Know Us: It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance. Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers. Work, Play and Grow at BlackLine! Make Your Mark: The Finance Transformation Consultant will serve as the BlackLine project manager and functional design lead in implementations, working closely with key client stakeholders. This role serves as a seasoned advisor to our clients on how to enable processes in BlackLine and guides them through the implementation process. This role requires coordination with cross-functional client representatives (Controllership, Finance, Tax, Treasury, etc.) and internal BlackLine resources. This role must possess deep expertise in BlackLine products, end-to-end intercompany processes, finance operating models, industry standards, regulations, emerging trends, competitor capabilities/limitations, finance transformation and project management. While engaging with our clients, the Finance Transformation Consultant should leverage knowledge and experience to capture pain points, prioritize objectives, and gain cross-functional alignment on the recommended solution and roadmap. This position leads workshops, aligns business processes, configures the BlackLine application, and guides our clients on successful implementations. This individual navigates escalations and influences various stakeholders with strategic direction. The Finance Transformation Consultant is also expected to work closely with our sales, marketing, service and product organizations to help expand our pipeline and close large deals. You'll Get To: Leading Implementations (Billable): Leads the in-depth discovery, design, and deployment of our transformation projects to streamline the financial close and enabling continuous accounting capabilities (most notably for intercompany). Communicates regularly with clients, implementation partners, and internal BlackLine resources to manage project activities. Delivery & Support: Maintains the key client relationships they established during the sale process to ensure expectations are met throughout delivery and support. Assists in driving the client solution roadmap working closely with implementations, customer success Consultants, and the product team. Driving Process Enablement: Participates in and leads client-facing activities throughout various stages of the deal lifecycle in identifying automation opportunities, solutions, and implementations phases and related planning. Identifies areas of improvement and collaborates with the client to derive the upmost value from the product and to increase long term utilization of BlackLine. Go-to-Market Assets: Leads the ongoing development of our strategic product playbook and demonstration environment. Trains and mentors the broader community of Solution Consultants. Collaborates with product, marketing and services in order to assist in the development of other assets (e.g., workshop enablers, use cases, competitive comparisons, sales/partner training, whitepapers, webcasts, etc.) and to help with evangelize our strategic products. Performs other duties and responsibilities as needed or assigned. What You'll Bring: Demonstrated ability to build and maintain trusted relationships with prospects/clients Proven ability to translate prospective client objectives into solutions enabled by our strategic products Experience creating and delivering compelling presentations and product demonstrations Previous experience as a consultant focused on process improvement and technology enablement Experience managing large transformational projects at strategic accounts Experience engaging with various Finance functions (e.g., accounting, FP&A, tax, treasury, reporting, division finance, etc.) Ability to work independently and proactively manage projects, while engaging a broader team CPA preferred Up to 75% travel required We're Even More Excited If You Have: Three plus years of experience in the audit/accounting industry preferred Experience with large scale ERP systems including SAP and Oracle preferred Accounting degree/CPA preferred PMP Certification Thrive at BlackLine Because You Are Joining: A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation! A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives. A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity. BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws. BlackLine recognizes that the ways we work and the workplace itself have shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.

Job Summary Join our AWS Sales Specialist business unit leading a high-performing sales team that specializes in selling Amazon FSx for NetApp ONTAP (FSxN). Leverage both the AWS field sales team as well as our own field sales team to drive revenue and pipeline. As we continue our strategic move to the cloud, you will be leading that initiative and executing our cloud Go-To-Market (GTM) strategy. As the Manager of the AWS Sales Specialist team, you will own our FSxN business for both Global and Enterprise accounts across EMEA. You will manage a team of direct reports that represents a significant portion of our overall AWS business. As the leader of the AWS Sales team, you will be responsible for recruiting top talent and managing your team to drive FSxN revenue and pipeline generation. You will also be responsible for forecasting, pipeline management, sales enablement, and developing and delivering on GTM strategies. Establishing executive relationships with both our field sales team and the AWS sales team is critical. Job Requirements Develop and execute a comprehensive sales strategy for NetApp AWS solutions, with a focus on Amazon FSxN. Lead and manage a team of AWS sales specialists, providing guidance, coaching, and support to ensure the team achieves sales targets and delivers exceptional customer service. Guide the team to identify and target potential clients, building and maintaining strong relationships with key decision-makers. Understand client's business challenges and technical requirements, providing expert guidance on how FSxN can address their needs and challenges. Manage a team that is responsible for the entire sales cycle, from lead generation to closing deals, ensuring a high level of customer satisfaction. Stay up-to-date with the latest AWS services, trends, and best practices to maintain a competitive edge in the market. Achieve and exceed sales targets and key performance indicators (KPIs). Develop and deliver GTM strategies, ensuring alignment with both our field sales team and the AWS sales team, as well as AWS APN partners. Forecast sales performance, manage the sales pipeline, and provide regular reports and insights to senior management. Recruit, onboard, and retain top talent for the AWS Sales Specialist team. Education Minimum of 7 years of related experience in cloud sales management. Proven ability to motivate and lead a team of sales specialists. Ability to embrace and manage change in a rapidly evolving environment. Strong problem-solving skills and the ability to make strategic decisions independently. Proven track record in recruiting and maintaining top talent for your team. Command of key business metrics, including revenue and pipeline management. Strong understanding of GTM strategies and alignment with field sales teams. Extensive experience in selling PaaS (Platform as a Service) and SaaS (Software as a Service) cloud services. Strong emotional intelligence (EQ), analytical, and organizational skills. Numerical abilities and a problem-solving attitude. Curious and self-motivated personality Service-driven leadership At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification. Why NetApp? In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities. We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future. If you want to help us build knowledge and solve big problems, let's talk.

What You'll Do Avalara is looking for a Manager, Customer Success to join our EMEA Loyalty team. As a Manager, Customer Success, you will lead a team of Customer Success Managers (CSMs) encouraging post-sales relationships to enhance product adoption and use, leading to higher retention rates. The Customer Success Team's mission is to ensure that Avalara's customers have a positive experience from initial purchase through to renewals. This is measured by net promoter scores, retention rates, and other satisfaction metrics. This role is a hybrid role with regular visits to our Brighton office. You will report into the Senior Director of EMEA Customer Loyalty. What Your Responsibilities Will Be Team Leadership and Development: Directly manage Mid-Market and Enterprise CSMs ensuring they have the skills and tools necessary to succeed. Customer Advocacy: Develop trusted advisor relationships with partners and our teams, ensuring understanding of customer business strategies and goals. Enhance Sales Opportunities: Create and refine processes to identify and maximise upsell and cross-sell opportunities, promoting collaboration between Customer Success and Account Management teams. Crisis Management: Manage important situations, collaborating with Avalara team members during escalations until resolution criteria are met. Voice of the Customer: Capture and organize customer feedback through surveys, important situations, social media, and advisory boards into improvement projects. Subject Matter Expertise: Serve as a subject matter expert for CORE Avalara products within the Customer Excellence group. Continuous Improvement: Collaborate with other Avalara teams (Engineering, GoLive, Support, Compliance, SaaS Operations, Development) to enhance the customer journey and prevent recurring issues. Refine Team Operations: Develop and implement processes to enhance efficiency and productivity across the team. What You'll Need To Be Successful Experience: 5+ years experience in Customer Success, including at least 2 years in a Customer Success leadership role. Coach the team: Develop your teams to focus on customer advocacy and empathy, experience communicating the value of the product and its features to customers and needs to team members. Track record in scaling Customer Success operations in high-growth organisations. Experience managing teams of CSMs, including hiring, coaching, and performance management. Experience working with multiple teams (sales, product, marketing, support) to align customer success strategies with broader goals. Background in SaaS metrics such as churn, customer retention, upsell/cross-sell, NPS (Net Promoter Score), and customer lifetime value (CLTV). Problem-Solving: Ability to identify requirements, break these into tasks, and ensure completion. How We'll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We're defining the relationship between tax and tech. We've already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we're not slowing down until we've achieved our mission - to be part of every transaction in the world. We're bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we've designed, that empowers our people to win. We've been different from day one. Join us, and your career will be too. We're An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company - we don't want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

Global Head of Technical Account Management (TAM) About The Position We are seeking an experienced and passionate Global Head of Technical Account Management (TAM) to lead our worldwide TAM function across the US, EU, Middle East, and APAC regions. This leader will manage 6-8 regional TAM managers and their teams, ensuring a consistently excellent technical and customer experience. This is a highly strategic and hands-on leadership role that blends deep technical expertise, exceptional customer-facing skills, and inspirational people leadership. As the owner of global TAM operations, you will define the vision, operational structure, and execution strategy to ensure world-class onboarding, enablement, and long-term technical success for our customers. Key Responsibilities: Global Leadership & Strategy: Lead, scale, and coach a global team of TAM managers and their respective regional teams. Establish a unified global TAM methodology, aligned with business goals, technical excellence, and regional nuances. Define strategic goals, KPIs, and operational metrics for TAM success across all regions. Partner closely with R&D, Customer Success, Product, Sales, and Support to drive holistic customer outcomes. Hands-On Technical Expertise Maintain hands-on fluency in observability tooling, logging infrastructure, and cloud environments. Act as a senior technical escalation point for complex deployments or architectural challenges. Provide in-depth technical guidance on customer environments, use cases, and integration scenarios. Customer Excellence & Relationship Building Serve as a senior executive presence in critical customer engagements and escalations. Partner with top-tier customers to ensure technical adoption, value realisation, and long-term retention. Champion a customer-obsessed culture focused on outcomes, not just deliverables. Data-Driven Management Use customer usage and performance data to inform strategy, refine processes, and identify risk/opportunity areas. Lead TAM org reviews based on insights, trends, and team performance analytics. Collaborate on the development of tools and dashboards to ensure visibility and impact tracking. Requirements Technical Experience 10+ years of technical experience in Cloud DevOps, SaaS, or observability, with 5+ years in leadership roles. Strong hands-on experience with AWS, GCP, Azure, K8S, Terraform and observability tools: Prometheus, Grafana, OpenTelemetry, ELK, Splunk, Datadog, and similar. Proficiency with metrics, logs, traces and APM. Leadership & Global Operations Proven success leading multi-regional or global technical teams with direct management of managers. Demonstrated ability to build scalable processes, frameworks, and enablement playbooks. Experience navigating cross-cultural teams and time zones effectively. Customer & Executive Communication Outstanding communication skills with technical and executive audiences. Strong customer-facing presence, including experience with enterprise stakeholders and C-level presentations. History of driving customer success, renewals, and expansions through technical advocacy. Cultural Fit We're seeking candidates who are hungry, humble, and smart. Coralogix fosters a culture of innovation and continuous learning, where team members are encouraged to challenge the status quo and contribute to our shared mission. If you thrive in dynamic environments and are eager to shape the future of observability solutions, we'd love to hear from you. Coralogix is an equal opportunity employer and encourages applicants from all backgrounds to apply.

LeapPoint, an OPMG Company, is a digital advisory firm focused on helping organisations connect their people, processes, and technology to improve orchestration across the entire marketing lifecycle. As an Adobe Platinum Solution Partner, LeapPoint's expertise spans the entire Adobe Experience Cloud ecosystem. The company's certified consultants have delivered more than 600,000 hours of Adobe-related implementations and integrations and actively support hundreds of enterprise-level clients. LeapPoint is part of Omnicom's precision marketing division, Omnicom Precision Marketing Group (OPMG) , a global network of agencies and consultancies spanning CRM, customer experience design, marketing technology, and business consulting. We are seeking an experienced and results-driven Senior Sales Consultant to help lead the expansion of Adobe Marketing Solutions across our customers. Working with our EMEA Sales Director and Managing Director, this role is pivotal in driving revenue growth by building and managing strategic client relationships, identifying new business opportunities, and delivering tailored Adobe solutions to meet the evolving needs of enterprise-level customers. The ideal candidate will possess deep expertise in SaaS sales, a strong understanding of marketing technology, and the ability to lead conversations and build trusted relationships at multiple levels across the enterprise. Note: This is a remote, work-from-home position. As a Senior Sales Consultant at LeapPoint, you will have the opportunity to: Act as a trusted advisor to clients, leveraging Adobe's industry-leading marketing tools (e.g., Adobe Experience Manager, Adobe Workfront, Adobe Experience Platform) to empower businesses in achieving their digital transformation and customer experience goals. Paint a compelling vision for clients, illustrating how Adobe's Marketing Solutions, tied with LeapPoint's consulting services, can transform their marketing strategies, enhance customer experiences, and drive measurable business outcomes. Lead strategic account planning to ensure success by effectively managing value perception, strategising solution advancements, conducting business review assessments, understanding client adoption trends, growth and expansion, and evaluating client's work management maturity levels leveraging Connected Work framework and associated platforms. Provide cross-functional thought leadership to enterprises adopting Adobe creative, marketing, and document management SaaS solutions, including Workfront and Adobe Experience Manager. Help business leaders transform their business into modern enterprises that increase revenue, lower costs, automate processes, reduce cycle times, and increase innovation. Build trusted relationships with clients, with confidence at multiple levels through empathy and understanding - including users, champions, managers, business leaders, and executive sponsors to increase revenue and sales opportunities. Identify cross-sell opportunities between partners to drive sourced deals. Build relationships with Partner Sales Leadership and Partner Account Executives/Specialists/ADs to build trust and confidence in LeapPoint's GTM messaging, aligning with channel partner customer strategy. Build strong, lasting relationships with customers by understanding their challenges, priorities, and business objectives. The following skills will set you up for success: 7+ years of related business and consulting acumen selling customised SaaS solutions/DAM experience at a top SaaS/consulting/technology services firm. Experience in identifying potential sales, conducting pre-sales calls, delivering customised presentations, creating written proposals, and providing subject-matter expertise on customised SaaS solutions. Consultative selling approach with ability to "whiteboard" solutions to meet client challenges. Experience in identifying, nurturing, developing, and winning new business opportunities through channel partnerships. Self-motivated, entrepreneurial spirit, and hungry for success. Executive presence with excellent written, presentation, and verbal communication skills. Knowledge of AEM Assets and Sites, Adobe Workfront, and Adobe Experience Platform. Travel: This position may require approximately 30-40% travel, mostly within the UK. HERE'S A LITTLE MORE ABOUT US LeapPoint, an OPMG Company, has been on the Forbes list of America's Best Management Consulting Firms for eight consecutive years and has received numerous accolades including Vault Consulting Top 50, top boutique consulting firm, and top firm for culture and diversity. We were recently named the 2025 Adobe Digital Experience GenStudio Partner of the Year - Americas and UK&I. Our success is driven by our people, who are committed to delivering outcomes that propel business forward. We operate with a framework called Connected Work, which connects people, processes, and systems to create powerful experiences. We foster a fast-paced, collaborative environment where everyone supports each other and puts customers at the center of everything we do. We prioritize our people's health, happiness, and fulfillment while doing meaningful work. If you're excited about this opportunity, let's have a quick chat to discuss your future with us. EEO Statement: LeapPoint, LLC provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law. Discrimination of any type will not be tolerated.

LotusFlare, based in the heart of Silicon Valley, is a provider of cloud-native SaaS products. Founded by the team that helped Facebook reach over one billion users, LotusFlare's purpose is to make affordable mobile communications available to everyone on Earth. Today, LotusFlare's digital commerce and monetization platform, Digital Network Operator (DNO) Cloud, delivers valuable outcomes for telecommunications services providers supporting millions of customers globally. LotusFlare also owns a market leading eSIM travel product, Nomad. It provides global travelers with high-speed, affordable data connectivity in over 200 destinations. As a Senior Client Engagement Manager at LotusFlare, you will lead the day-to-day delivery of complex projects while building a trusted relationship with the clients. Your role is to oversee a portfolio of LotusFlare's customers, guiding the client and team members towards successful project execution and achievement of overall project goals. You will work directly with clients and take ownership of the overall project and its outcomes. RESPONSIBILITIES Manage the overall implementation and delivery of digital solutions leveraging our SaaS platform and its integration within the clients' technology landscape. Operate as the lead point of contact for any and all matters specific to the delivery of technology programs in your accounts Work with LotusFlare's product and engineering teams to enable the on time and on budget delivery of the programs Build and maintain strong, long-lasting customer relationships Co-ordinate with 3rd parties who may be involved in a solution delivery Drive project execution of the technical delivery track track across all the SDLC stages including scoping, design, testing, deployment and project handover to customer support and operational teams Act as a key interface between the customer and the LotusFlare organization including product, sales, engineering, support, and business teams Support project management activities, ensuring issues are documented and addressed Be a part of a Global Delivery Team, share experiences and develop the project management discipline: simplify processes, methods, and tools Aid in product design and product development Build and lead a team of client engagement managers serving our clients REQUIREMENTS Bachelor's degree from a top-tier university; advanced degree or MBA is preferred 15+ years of experience in complex program management, preferably of enterprise software implementations in the telecoms sector Deep expertise in mobile and fixed telecommunications Proven track record of leading delivery of complex digital solutions, on time and within budget Good analytical and quantitative problem-solving skills. Able to distill data and articulate the rationale for making difficult trade-offs Demonstrated leadership ability in an international team environment Initiative taker, eager to break new ground, create opportunities for others, and a quick learner Comfort and experience with cross-organizational communication; excellent written and verbal communication skills Willingness and ability to travel Perks Competitive salary package. Annual bonus. Training and workshops. Truly flexible working hours. About us: At LotusFlare, we attract and keep amazing people by offering two key things: Purposeful Work: Every team member sees how their efforts make a tangible, positive difference for our customers and partners. Growth Opportunities: We provide the chance to develop professionally while mastering cutting-edge practices in cloud-native enterprise software. From the beginning, our mission has been to simplify technology to create better experiences for customers. Using an "experience down" approach, which prioritizes the customer's journey at every stage of development, our Digital Network Operator Cloud empowers communication service providers to achieve valuable business outcomes. DNO Cloud enables communication service providers to innovate freely, reduce operational costs, monetize network assets, engage customers on all digital channels, drive customer acquisition, and increase retention. With headquarters in Santa Clara, California, and five major offices worldwide, LotusFlare serves Deutsche Telekom, T-Mobile, MTN, A1, Globe Telecom, Liberty Latin America, Singtel, and other leading enterprises around the world. Website: LinkedIn: Instagram: Twitter:

Sr Customer Success Manager Apply locations United Kingdom - London (Onfido) France - Paris (Onfido) time type Full time posted on Posted Yesterday job requisition id R003368 Career Growth, Flexibility and Collaboration! Entrust is an innovative leader in identity-centric security solutions, providing an integrated platform of scalable, AI-enabled security offerings. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact! The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust's technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. Position Overview: As a Senior Customer Success Manager on the EMEA team, you will play a critical role in ensuring that our medium and large sized customers across the region achieve their goals, maximise the value of their investment in Onfido, and continue to grow their partnership with us. In this role, you will manage a portfolio of accounts, leading customer implementations and onboarding processes while nurturing strong, lasting client relationships. You will take the time to deeply understand each customer's unique priorities and challenges, ensuring they effectively utilise our product and realise its full potential. Senior Customer Success Managers at Onfido combine technical expertise, analytical prowess, and exceptional customer management skills. By analysing customer data and generating actionable insights, you will provide strategic recommendations to help customers enhance their results, streamline onboarding, and reduce fraud and risk. Responsibilities: Manage Customer Accounts: Oversee a portfolio of around 10-15 mid to large size accounts, actively monitoring customer performance metrics to ensure alignment with adoption and usage targets. Collaborate with Cross-Functional Teams: Partner closely with our Sales and Product teams to maintain a strong service offering, ensuring that customers receive exceptional value from their Onfido experience. Develop Expertise: Gain in-depth product and subject matter knowledge, allowing you to effectively present relevant features and functionality that meet specific customer needs. Proactively Address Challenges: Identify potential adoption and service blockers early, deploying proven strategies to overcome them and secure positive outcomes for customers. Build Strong Relationships: Foster productive relationships with internal stakeholders and external partners, ensuring seamless collaboration and communication. Master Technical Knowledge: Quickly learn, apply, and articulate the technical aspects of the Onfido platform, as well as understand competitor offerings to position our solutions effectively. Drive Growth: Identify opportunities to cross-sell additional Onfido products and increase usage. Collaborate with Account Executives to drive customer growth based on tangible value and outcomes. Be the Customer's Advocate: Work closely with clients to solve challenges, presenting tailored solutions while representing the customer's voice internally. Enhance Team Performance: Focus on personal and team development by sharing best practices, contributing to the overall effectiveness and scalability of the team. Qualifications: A minimum of 5 years in Customer Success Management, Client Services, Account Management, Technical Account Management, Implementation, or a similar role, with a proven ability to manage complex and high-value customer relationships. Advanced Portfolio Management: Extensive experience managing a Book of Business valued at $4M or more, with a strong track record of exceeding quarterly KPIs related to revenue, usage, and retention rates. Commercial and Technical Expertise: Deep understanding of business and technical challenges, particularly within IT development and deployment in the SaaS market. Strategic Business Solutions Focus: A forward-thinking approach with a focus on aligning customer success strategies to achieve critical business outcomes. Advanced Stakeholder Management: Demonstrable experience in managing and influencing high-level stakeholders. Expert Communication Skills: Exceptional ability to articulate complex information clearly and persuasively to both technical and non-technical audiences. Service Delivery Leadership: Proven leadership in overseeing service delivery, including monitoring performance and managing escalations. Data-Driven Decision-Making: Expertise in analyzing complex data sets to generate actionable insights that drive customer success. Extensive SaaS Experience: Significant experience working in SaaS environments. Preferred Qualifications: Multilingual Proficiency: Proficiency in a second language such as French, Spanish, or German is preferred. Benefits: 25 days annual leave plus a day off for your birthday. Two paid volunteering days per year. Private Medical + Dental Insurance through Allianz (extended up to 2 children). Life Assurance (3x Annual Base Salary). Generous paid parental leave. Life enrichment allowance of up to €95 per month. Expense up to €350 to purchase workstation setup equipment. About Entrust: Entrust keeps the world moving safely by enabling trusted experiences for identities, payments, and digital infrastructure. We offer an unmatched breadth of solutions that are critical to enabling trust for multi-cloud deployments, mobile identities, hybrid work, machine identity, electronic signatures, encryption, and more. For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer. For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce. If you require an accommodation, contact . Recruiter: Claudia Vernon

Enterprise Applications HCM Lead Consultant Location: London Time Type: Full time Posted on: 24 Days Ago Job Requisition ID: R More than you expected Grant Thornton UK LLP is part of a global network of independent audit, tax and advisory firms, made up of some 73,000 people in over 150 countries. We're a team of independent thinkers who put quality, inclusion, and integrity first. All around the world we bring a different experience to our clients. A better experience. One that delivers the expertise they need in a way that goes beyond. Personal, proactive, and agile. That's Grant Thornton. Job Description: NEW GROUND WON'T BREAK ITSELF. Every day our teams help people in businesses and communities to do what is right and achieve their goals. Grant Thornton's Business Consulting consists of Enterprise Applications, Technology, Finance, Operations, Deals, and People focus areas. The Enterprise Applications (EA) Practice is responsible for advisory and project implementation services related to Oracle Cloud Applications and Technology in particular, and ERP/HCM applications advisory consultancy more generally. You will undertake the role of a senior/lead consultant specializing in Oracle Cloud Payroll solution definition and implementation. Your activity for the EA Practice will include both pre-sales and post-sales assignments, with the latter in both advisory and project engagements, but with a focus on project delivery roles. Scope of engagements will include services spanning full HCM & ERP solutions, using Oracle Cloud SaaS products in the main, but extending to other parts of the Oracle Cloud footprint and other solutions and technologies where needed. Within project engagements and sales activity, you will promote a strong working relationship and team spirit with both Grant Thornton colleagues and customer project teams. Additionally, outside specific opportunity and project activity, you will contribute particularly to solution and proposition development and business development. A look into the role As a Enterprise Application HCM Lead Consultant within our team practice, you will: Work on a wide-reaching range of projects that will help businesses and communities flourish. Do what's right even when no one's looking, impacting our clients and our firm. Own the Payroll solution definition and delivery, collaborating with other senior sales and delivery leaders. Engage in the detail of Payroll solutions using your experience as a Payroll specialist implementation consultant. Take responsibility for all functional aspects of an Oracle Cloud Payroll implementation and be hands-on regarding technical aspects. Lead Payroll solution teams in the implementation of Payroll solutions while collaborating with EA practice leaders, Project Managers, and Solutions Architects. Measure your responsibilities in terms of successful design and delivery of Payroll projects and achieving reference ability of those customers. Knowing you're right for us Joining us as a HCM Lead Consultant, the minimum criteria you'll need is relevant Oracle certification in Cloud HCM/Payroll, and multiple years' experience in similar Consulting/Project roles, covering both successful project delivery and related sales/practice development activity. Your experience will include: Payroll implementation consultant and Payroll lead experience with strong solution design and hands-on functional and technical delivery. Knowledge of end user aspects of Payroll processing and advisory consulting related to Payroll best practices. Wider Oracle Cloud HCM experience, with Certification in other Oracle Cloud HCM modules. Experience of building lasting relationships with C Level and Senior Solution stakeholders. Excellent verbal and written communications. Experience in Project Delivery roles encompassing project leadership and oversight. Willingness to travel up to 100% at times depending on customer requirements. Knowing we're right for you Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people. We value difference and respect our colleagues to help everyone perform at their best. Beyond the job Life is more than work. We're happy to look at flexible working options for all our roles, and we'll always do our best to keep your work and life in balance.