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We are looking for an experienced DevOps engineer to join the Smart Communications Enterprise Architecture Team. You will work closely with development and operations to make our SaaS platform operate efficiently and securely. Your primary focus will be to work on SAAS offerings in the COLO environment. The enterprise architecture team is responsible for infrastructure and application deployment architecture and implementation in private and public clouds. The team is also responsible for the performance testing for new releases, capacity planning, scaling and application monitoring. As a part of the team, you will get an opportunity to work and learn about a wide range of technologies, and operation systems in our public and private cloud deployments. About Smart Communications Summary We are looking for an experienced DevOps engineer to join the Smart Communications Enterprise Architecture Team. You will work closely with development and operations to make our SaaS platform operate efficiently and securely. Your primary focus will be to work on SAAS offerings in the COLO environment. The enterprise architecture team is responsible for infrastructure and application deployment architecture and implementation in private and public clouds. The team is also responsible for the performance testing for new releases, capacity planning, scaling and application monitoring. As a part of the team, you will get an opportunity to work and learn about a wide range of technologies, and operation systems in our public and private cloud deployments. About Smart Communications Smart Communications is the trusted choice for regulated enterprises looking to modernize complex processes and connect with customers in the moments that matter most. Our Conversation Cloud platform powers frictionless, compliant, digital-first experiences through omnichannel communications, intelligent data capture, and secure digital archival. More than 650 enterprises worldwide-including Zurich Insurance, Priority Health, The Pacific Financial Group, and The Bancorp-rely on Smart Communications to reduce compliance risk, boost operational efficiency, lower costs, and fast-track digital transformation that fuels business growth and elevates the customer experience. With more than 30 pre-built connectors, Smart Communications' cloud-native platform integrates effortlessly with the world's most trusted enterprise systems including Salesforce, Guidewire, DuckCreek, OneSpan, and Pega, enabling more than 60 billion mission-critical customer conversations globally, and driving faster time to value. The responsibilities of the role include: This role will be 60% operational, focused on improving & supporting front-line SAAS operations.The focus will center on application deployment, resiliency & quality standards. In addition, therewill be the opportunity to contribute to and define existing infrastructure development projects. Managing production release deployments of our SaaS platform. Working on Salesforce integration for tenancy management. Enhancing the efficiency of solutions in collaboration with developers and operations. Diagnosing and resolving issues in our production environment. Strong emphasis on SRE as an engineering function focused on architecture, design & automation. Joining a paid on-call out-of-hours rota for resolving system issues. Working outside core hours for systems maintenance tasks on Evenings, mornings and weekends from time to time (paid). What we're looking for: Must have skills and experience: Java Programming experience. Commercial experience with Linux and Windows. Experience with git version control system Solid experience running services on Kubernetes in Production Good security awareness when designing and implementing changes to infrastructure Self-Driven, able to take responsibility and work on complex projects through to completion A dvantageous skills/ experience: Experience with infrastructure as code approach to managing deployments. Familiarity with configuration and deployment management (Scripting, Visualisation, AWS, Unix, Java, Databases, Kubernetes, Docker etc). Experience working in a compliant systems environment such as ISO 27001, SOC or PCI-DSS Incident, change & problem management experience. Knowledge of SQL relational databases We look for the following SMART values in everyone we hire at Smart Communications: S peak Openly - We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback. Through meaningful conversations we encourage each other to be the best that we can be. We're not complainers we're problem solvers. M ake a Difference - We focus on the things that matter and prioritize the things that have the greatest impact. We celebrate success and hold ourselves accountable for our choices. We don't sit on the sidelines. A gile & Flexible - We are focused on evolving, improving and growing. We think differently and challenge the status quo with open minds. We ask 'why?' so that we can help remove complexity. We don't allow hurdles to get in our way. R esults-Focused - We get stuff done by being efficient, working at pace and paying attention to detail. We focus on finding solutions and fixing things. We don't believe in being busy for the sake of being busy, we focus on productivity. T eamwork - We are stronger and better together. We collaborate, trust and support each other to deliver results for our company and our customers. We don't want anyone to feel disengaged, we're in this together! What's the deal? We will provide you with the tools, equipment and support to give you the best possible chance of success and over-achieving your goals. Salary will depend on your experience and will be highly competitive. In addition to a friendly and fun working environment, we provide a range of other benefits, including extensive health insurance, income protection, life assurance, subsidised gym membership, leisure travel insurance, pension contribution and 25 days' holiday allowance plus an additional day off for your birthday! This role has a hybrid setup with occasional work from the Covent Garden office required . So, if we interest you , please let us know by applying for this position and tell us all about yourself. Please note: we only consider applicants with current legal right to work in the countries in which our positions are based. All qualified applicants will receive consideration for employment regardless of colour , religion, sex, national origin, sexual orientation, age, disability, marital status or gender identity. To learn more about Smart Communications visit:

Salesforce Architect Remote (Occasional Office Visits) We're hiring a Salesforce Architect to lead scalable solution design and technical strategy across a growing tech organisation. This is a high-impact, hands-on role working across Sales, Finance, Marketing, and Customer Success teams. What You'll Do: Design and implement secure, scalable Salesforce solutions (Apex, LWC, Flows) Own architecture strategy and integration with enterprise systems Drive best practices in governance, performance, and platform health Collaborate cross-functionally to align tech with business goals What You Bring: Salesforce development experience Deep knowledge of Salesforce CPQ and Revenue Cloud Strong grasp of data models, security, and API integrations Salesforce Platform Developer I & II (Architect/CPQ certs a plus) Background in SaaS, Martech, or enterprise platforms (preferred) Why Join Us? Competitive pay + full benefits up to £90k baisc + 10% bonus Hybrid Collaborative, innovative culture Ready to shape the future of a dynamic Salesforce ecosystem? Apply now or message us to learn more! are you based in the UK yes no Do you need sponsorship no yes do you have experience with Salesforce CPQ and Revenue Cloud yes no It has come to our attention that clients and candidates are being contacted by individuals fraudulently posing as Antal representatives. If you receive a suspicious message (by email or WhatsApp), please do not click on any links or attachments. We never ask for credit card or bank details to purchase materials, and we do not charge fees to jobseekers.

As a product-driven company founded by engineers, we know the value of a great engineering culture, and we're looking for a Principal DevOps Engineer to join a team built from the ground up on trust, teamwork and tight feedback loops. As a Principal DevOps Engineer you'll work collaboratively using a pragmatically-chosen modern tech stack (Kubernetes, AWS, Terraform, .NET) to help Gearset run a scalable, secure and reliable service, and enable development of the solution to scale with the rapid growth of the company. We live by our core values, which aren't just nice words - they guide us through day-to-day challenges and are the foundation of how we work together. Our pragmatic approach has allowed us to maintain the ability to release updates to our application multiple times a day, even as we add new features to the product and expand our global footprint. What's the opportunity for a Principal DevOps Engineer at Gearset? Be an integral part of building and supporting our multi-tenant infrastructure, running in multiple regions across the globe, all powered by AWS and Kubernetes Work on critical production infrastructure used by thousands of teams and help us to maintain our excellent reputation for delivering a service with minimal downtime, even when we're making complex changes behind the scenes Get involved in building and maintaining the automation that allows our engineering team to safely release updates to our product multiple times per day Continuously improve the security of our infrastructure and our ability to detect and respond to issues Collaborate with and support teams across the organisation, including developers, designers, data engineers, marketers and salespeople, to make a real difference to our customers What you'll achieve Operate and evolve our infrastructure to help scale for an ever-growing user base, and support a team developing our increasingly sophisticated SaaS Work closely with developers to ensure our application and infrastructure work in harmony, using your expertise and rigour to make sure changes are rolled out safely and smoothly Lead initiatives to fortify our security measures and keep our customers' data secure Work with teams across Gearset to deliver infrastructure that supports their impactful work Contribute your experience and insight to a collaborative, self-directed team with autonomy over its roadmap and practices About you Have 5+ years' experience as a DevOps engineer Have in-depth practical experience working on AWS (VPC networking and security, IAM, EC2, Postgres RDS, S3, EKS) experience running production-level services in Kubernetes and managing and maintaining the cluster Practical experience automating the management of infrastructure with Terraform Experience in the configuration and running of a CI/CD pipeline Previous experience working on hosted, multi-tenant products Previous experience supporting the operation of a hosted, multi-tenant SaaS product at scale Comfortable giving and receiving constructive feedback to make your work even better Approach your work with pragmatism, prioritising iteration, and delivering value over process and deliberation Great to haves Experience with .NET/C# You've worked in an agile development team with a focus on delivering value early Experience with building observability and alerting into systems Salary and benefits (the stuff you'd expect!) Salary is £78K - £100K (depending on experience) This is a full time opportunity, working Monday to Friday with the option of flexible home working (for most of us that looks like 2-3 days a week in the office) Generous personal development budget for courses, conferences, or whatever is useful to your professional development in the role of up to £1500 per year Top end hardware provided Free lunch in the office 25 days holiday plus bank holidays (with the option to buy an extra 5 each year) Company Pension Plan (matching up to 5%) Bupa health care Life Insurance & critical illness cover Discounted gym membership, as well as a range of health and wellness benefits £78,000 - £100,000 a year About the engineering team We know it can be hard to get a real sense of what it's like to work in a team from the job ad, so we've created this page to give you an idea of what it's like working in the engineering team at Gearset. And, if you want to get to know some of our engineering leaders, take a look at Eamonn and Alice, two of our Development Managers, to give you an idea of what you can expect. Some of us studied computer science; some of us have only ever worked at startups; some have worked at huge companies; some are former consultants and some are former chemists. We know diverse teams with varied experiences and opinions are key to the success of the business, so if what we've shared about this role sounds interesting, we'd encourage you to apply, whatever your background. Hear from some of our engineers Engineering video - Interview process A small graphic similar to the DevOps maturity matrix that links to interview process page - About us Gearset is the leading Salesforce DevOps platform trusted by more than 2000 companies around the globe, including McKesson, Accenture and IBM. We've the fast paced exciting environment of a start-up, with the success and ambition of a scale-up, with offices in Belfast, London, and Chicago, alongside our Cambridge (UK) HQ. We're proud of our unique culture built on trust, collaboration, transparency, and teamwork, allowing us to have a feedback-driven culture that keeps us focused on delivering the best solution for our customers. Alongside our Glassdoor score of 4.8/5, and customer G2 scores of 4.7/5, we hold three awards from Best Companies UK. These include: Top 5 Best Company to work for in the East of England, UK Top 5 Best Mid-sized Company, and Top 5 Best Technology Company to work for in the whole of the UK.

As a product-driven company founded by engineers, we know the value of a great engineering culture, and we're looking for a Principal DevOps Engineer to join a team built from the ground up on trust, teamwork and tight feedback loops. As a Principal DevOps Engineer you'll work collaboratively using a pragmatically-chosen modern tech stack (Kubernetes, AWS, Terraform, .NET) to help Gearset run a scalable, secure and reliable service, and enable development of the solution to scale with the rapid growth of the company. We live by our core values, which aren't just nice words - they guide us through day-to-day challenges and are the foundation of how we work together. Our pragmatic approach has allowed us to maintain the ability to release updates to our application multiple times a day, even as we add new features to the product and expand our global footprint. What's the opportunity for a Principal DevOps Engineer at Gearset? Be an integral part of building and supporting our multi-tenant infrastructure, running in multiple regions across the globe, all powered by AWS and Kubernetes Work on critical production infrastructure used by thousands of teams and help us to maintain our excellent reputation for delivering a service with minimal downtime, even when we're making complex changes behind the scenes Get involved in building and maintaining the automation that allows our engineering team to safely release updates to our product multiple times per day Continuously improve the security of our infrastructure and our ability to detect and respond to issues Collaborate with and support teams across the organisation, including developers, designers, data engineers, marketers and salespeople, to make a real difference to our customers What you'll achieve Have 5+ years' experience as a DevOps engineer Have in-depth practical experience working on AWS (VPC networking and security, IAM, EC2, Postgres RDS, S3, EKS) Have experience running production-level services in Kubernetes and managing and maintaining clusters Practical experience automating the management of infrastructure with Terraform Experience in the configuration and running of a CI/CD pipeline Previous experience supporting the operation of a hosted, multi-tenant SaaS product at scale Comfortable giving and receiving constructive feedback to make your work even better Approach your work with pragmatism, prioritising iteration, and delivering value over process and deliberation About you Have 5+ years' experience as a DevOps engineer Have in-depth practical experience working on AWS (VPC networking and security, IAM, EC2, Postgres RDS, S3, EKS) Have experience running production-level services in Kubernetes and managing and maintaining clusters Practical experience automating the management of infrastructure with Terraform Experience in the configuration and running of a CI/CD pipeline Previous experience supporting the operation of a hosted, multi-tenant SaaS product at scale Comfortable giving and receiving constructive feedback to make your work even better Approach your work with pragmatism, prioritising iteration, and delivering value over process and deliberation Great to haves Experience with .NET/C# Experience working in an agile development team with a focus on delivering value early Experience with building observability and alerting into systems Salary and benefits (the stuff you'd expect!) Salary is £78K - £100K (depending on experience) This is a full time opportunity, working Monday to Friday with the option of flexible home working (for most of us that looks like 2-3 days a week in the office) Generous personal development budget for courses, conferences, or whatever is useful to your professional development in the role of up to £1500 per year Top end hardware provided Free lunch in the office 25 days holiday plus bank holidays (with the option to buy an extra 5 each year) Company Pension Plan (matching up to 5%) Bupa health care Life Insurance & critical illness cover Discounted gym membership, as well as a range of health and wellness benefits Opportunity to join our Long Term Incentive scheme £78,000 - £100,000 a year About the engineering team We know it can be hard to get a real sense of what it's like to work in a team from the job ad, so we've created this page to give you an idea of what it's like working in the engineering team at Gearset. And, if you want to get to know some of our engineering leaders, take a look at Eamonn and Alice, two of our Development Managers, to give you an idea of what you can expect. Some of us studied computer science; some of us have only ever worked at startups; some have worked at huge companies; some are former consultants and some are former chemists. We know diverse teams with varied experiences and opinions are key to the success of the business, so if what we've shared about this role sounds interesting, we'd encourage you to apply, whatever your background. Hear from some of our engineers Engineering video - Interview process A small graphic similar to the DevOps maturity matrix that links to interview process page - About us Gearset is the leading Salesforce DevOps platform trusted by more than 2000 companies around the globe, including McKesson, Accenture and IBM. We've the fast paced exciting environment of a start-up, with the success and ambition of a scale-up, with offices in Belfast, London, and Chicago, alongside our Cambridge (UK) HQ. We're proud of our unique culture built on trust, collaboration, transparency, and teamwork, allowing us to have a feedback-driven culture that keeps us focused on delivering the best solution for our customers. Alongside our Glassdoor score of 4.8/5, and customer G2 scores of 4.7/5, we hold three awards from Best Companies UK. These include: Top 5 Best Company to work for in the East of England, UK Top 5 Best Mid-sized Company, and Top 5 Best Technology Company to work for in the whole of the UK.

The Ellison Institute of Technology (EIT) purpose is to have a global impact by fundamentally reimagining the way science and technology translate into end-to-end solutions and delivering these solutions in programmes and platforms that respond to humanity's most challenging problems. EIT will ensure scientific discoveries and pioneering science are turned into products for the benefit of society that can have high-impact worldwide and, over time, be commercialised to ensure long-term sustainability. Led by a faculty of world experts, EIT seeks to solve the world's most challenging problems across four high-risk, high-reward, high-impact humane endeavours: health and medical science; food security and sustainable agriculture; climate change and clean energy; and artificial intelligence & robotics. EIT is investing significant resources in a new world-class research and development facility in the Oxford Science Park. Set for completion in 2027, the state-of-the-art campus includes 300,000 sq ft of research laboratories, an oncology and preventative care clinic, and educational and meeting spaces. Together, they create the perfect environment for EIT experts to take ground-breaking ideas from research to broad implementation. The new facility will further EIT's current partnership with the University of Oxford and become the new home for Ellison Scholars. EIT is committed to cultivating a community where excellence is achieved through collaboration, trust, innovation and tenacity. We foster an environment where everyone's experience and expertise are valued. We are curious and resilient in our efforts to drive long-term, sustainable innovation to meet humanity's most enduring challenges. EIT is seeking an experienced Business Analyst with a strong background in enterprise-level business process analysis and hands-on expertise with Atlassian tools . The ideal candidate will be responsible for gathering, analysing, and translating business requirements into actionable technical specifications, primarily using tools such as Jira and Confluence to support agile delivery teams. You will work cross-functionally with stakeholders from technology, product, and operations to drive business outcomes through scalable solutions. Key Responsibilities: Elicit, document, and manage business, functional, and technical requirements across complex enterprise systems. Lead requirement-gathering workshops, stakeholder interviews, and data analysis sessions. Translate business needs into well-structured Epics, User Stories, Acceptance Criteria, and process flows using Jira and Confluence. Serve as the Atlassian tools expert, maintaining best practices, templates, dashboards, and workflows across Jira projects. Support sprint planning, backlog grooming, and retrospectives in agile environments. Partner with solution architects, developers, and QA teams to ensure alignment between requirements and deliverables. Identify and document current-state vs. future-state business processes, ensuring smooth transition and stakeholder adoption. Provide training and documentation to business users on Atlassian tools and process changes. Lead UAT planning and coordination with end users and business stakeholders. Essential Skills, Qualifications & Experience: 5+ years of experience as a Business Analyst in an enterprise or large-scale systems environment. Proven expertise with Atlassian tools - particularly Jira (Cloud and/or Data Center) and Confluence - including custom workflow creation, automation rules, advanced reporting, and plugin integrations. Solid understanding of Agile, Scrum, and SAFe methodologies. Strong experience with business process modeling, gap analysis, and requirement traceability. Excellent communication skills (verbal, written, and presentation). Ability to work independently and lead requirement efforts across multiple teams. Desirable Knowledge, Skills and Experience: Atlassian certifications (e.g., Jira Project Administrator, Jira Software Administrator, or Atlassian Certified Expert). Experience in enterprise tools integration (e.g., ServiceNow, Salesforce, Slack, Git). Background in project management, product ownership, or systems analysis. Experience with reporting tools like Jira dashboards, eazyBI, or Tableau. Experience in Agile or hybrid project environments. Bonus if experienced in life sciences or fast-paced scale-up environments, where data accuracy, compliance, and agility are critical. We offer the following salary and benefits: Salary: £55,000 - £75,000 (dependent on experience), bonus and travel allowance Enhanced holiday pay Pension Life Assurance Income Protection Private Medical Insurance Hospital Cash Plan Therapy Services Perk Box Electric Car Scheme Why work for EIT: At the Ellison Institute, we believe a collaborative, inclusive team is key to our success. We are building a supportive environment where creative risks are encouraged, and everyone feels heard. Valuing emotional intelligence, empathy, respect, and resilience, we encourage people to be curious and to have a shared commitment to excellence. Join us and make an impact! Terms of Appointment: You must have the right to work permanently in the UK with a willingness to travel as necessary. You will live in, or within easy commuting distance of, Oxford. During peak periods, some longer hours may be required and some working across multiple time zones due to the global nature of the programme.

About Vercel: Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web. Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. About the Role: We are looking for an experienced engineer or data-minded developer to join our Revenue Operations team. You will be instrumental in enhancing and transforming our GTM systems, including building bespoke applications that integrate with tools like Salesforce, Outreach, LeanData, Gong, and others. You will design and implement solutions to optimize our tech stack, aligning it with evolving business needs, to build a functional and scalable technical foundation for our GTM teams. You will deliver projects that enhance our processes in Salesforce, optimize and integrate third-party applications, introduce critical automations, and manage data quality- leveraging your systems expertise to translate business requirements into powerful features that enable our Sales, Marketing, and Customer Success teams to drive efficient revenue growth. If you're based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: Design, build, and implement applications to meet business requirements, ensuring completeness with thorough QA and stakeholder feedback. Set up and maintain integrations with third-party applications and downstream systems, ensuring seamless data flow and process automation between platforms. Support GTM teams with SFDC and other tools including updating workflows, apex, visual force pages, campaigns, etc. Ensure data integrity and hygiene, perform data audits, and manage data imports, updates, and backups- and work to build a reliable GTM data source of truth in Salesforce, and support all integrated applications. Assist in the build versus buy evaluation of new tools to within our GTM tech stack. Work closely with the GTM and wider engineering teams to provide feedback on our own tools like v0 and our AI Platform. Provide timely and effective troubleshooting for GTM tool issues, and taking user feedback to inform future optimization initiatives. About You: 5+ years of experience architecting GTM systems with heavy emphasis working with Salesforce and a deep understanding of SFDC architecture. Experience evaluating, integrating, and managing GTM tools like Outreach, LeanData, Gong, ZoomInfo, Apollo, and more (no tech stack is the same!) Experience in data engineering, particularly writing python and SQL, understanding different data types and how data is stored in myriad systems and have some opinion on systems architecture best practices Strong problem-solving skills and high attention to detail, and the ability to manage multiple high-priority projects simultaneously Excellent interpersonal and communication skills, and an ability to work cross-functionally with GTM stakeholders and Operations teammates Must have experience working with v0 and the Vercel AI Platform Must Experience with middleware tools like Tray, Zapier, Make, n8n, and SuperBlocks, and extensive experience with rETL platforms and architecture (Polytomic, Hightouch, RudderStack, etc.) Familiarity with data warehouse platforms like Snowflake, BigQuery, DataBricks, etc. Bonus If You: Experience with other types of data storage ranging cache tools like Redis to S3 Built systems integrating data from a variety of tools and reconciling user identities Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $185,000.00 - $204,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location, and the total package includes benefits and equity-based compensation. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Business Systems Analyst- Service Cloud page is loaded Business Systems Analyst- Service Cloud Apply locations UK-London Office time type Full time posted on Posted Yesterday job requisition id R1797 8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience-combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8 Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity. As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth. Learn more on our company website at follow our pages on LinkedIn , Twitter , Facebook and Instagram . We're looking for a "solution-minded" Business Systems Analyst that will be responsible for delivering the company's most important projects to drive our strong top-line growth. The main responsibility of this position will be to partner directly with our business leaders and key stakeholders to implement new enhancements in Salesforce Service Cloud to support and automate our processes. (Support Global Customer care, Billing & Revenue operations & Professional Services) This is a challenging role, but you will get to own the key business processes that will ensure we meet our aggressive growth goals. We want our customers to buy our products seamlessly while ensuring the proper provisioning, customer support, accounting and billing is taking place. Questions you will tackle head-on: "How do we bring more automation to the customer onboarding experience (post-sales)" "How do we get our customers set up and using an 8x8 product within minutes?" "How can our support agents resolve customer trouble tickets faster?" "What applications can we leverage to make processes more pleasant for internal agents and our customers?" Responsibilities Develop and execute comprehensive Service Cloud strategy aligned with business objectives Lead the configuration and customization of Salesforce Service Cloud to support complex customer service requirements Work closely with business stakeholders to gather requirements and understand their needs. Translate business requirements into functional Salesforce specifications, ensuring solutions align with organizational objectives. Document user stories, workflows, and process maps to inform Salesforce configurations and enhancements. Design and implement customer service workflows, case management processes, and automation solutions Optimize knowledge base management, Partner Support and self-service portal capabilities Configure and develop advanced Case routing, escalation, and assignment rules Manage and optimize customer support channels (phone, email, chat) Implement and maintain service level agreement (SLA) tracking and reporting Develop custom solutions using Service Cloud features and capabilities Create and maintain comprehensive reporting and dashboards for service operations Support omnichannel service strategies and implementation Manage system integrations with customer support technologies Conduct user training and provide ongoing system support Perform system health checks and continuous improvement initiatives Build POCs and demonstrate to stakeholders the new salesforce feature releases Should be able to configure Salesforce using point and click and Identify & Drive when to code and when not to Identify recurring issues that will drive system improvements and maintain run book Work collaboratively and closely with other Business Analysts, Onshore and Offshore Developers during the execution phase Create and maintain Salesforce reports and dashboards to provide actionable insights and support decision-making for various departments. Proactively Identify opportunities to optimize business processes through automation, integration, and customization of Salesforce. Stay up to date on Salesforce platform updates and new features, evaluating their potential benefits to the organization. Required Skills Degree in BS/BA, MIS or comparable technical degree Must have Salesforce Service Cloud certification At least 10+ years of experience as a business systems analyst on the Salesforce platform Minimum of 5+ years of experience in Service Cloud and Experience Cloud. Deep knowledge and experience in implementing Support Processes, Case lifecycle, Partner Support Management, Entitlements, Milestones, Knowledge, CTI, Chat. Strong knowledge of Service Cloud Einstein ,Prompt Builder, and Agentforce Strong understanding and hands-on experience with Salesforce configuration, Flows, validation rules, etc Good understanding of Einstein Analytics Excellent problem-solving skills Proven ability to achieve challenging goals and objectives Strong communication skills - verbal, written, and listening Fair, objective, and data-driven in decision making Experience with Salesforce managed packages Beneficial Skills Knowledge of integration technologies is a big plus but not required Salesforce Certification Admin & Service Cloud preferred Knowledge of cloud voice, video, and messaging communication products. Degree in Computer Science, Business Process, MIS, or comparable technical degree Work Environment Support for continuous learning and Salesforce certifications. Collaborative team focused on driving marketing and sales success. For a closer look into what life at 8x8 UK Ltd. is about check out our Instagram page. 8x8 believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness which is why we have been a member of the Living Wage Foundation for many years and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to. Our Job Applicant Privacy Notice can be found here . Similar Jobs (3) Senior Business Systems Analyst (Sales & CPQ) locations UK-London Office time type Full time posted on Posted 30+ Days Ago Salesforce Developer (Vlocity/Salesforce Core) locations 2 Locations time type Full time posted on Posted 30+ Days Ago Salesforce Software Development Engineer locations UK-London Office time type Full time posted on Posted 30+ Days Ago Stay Connected Want to see what life at 8x8 really looks like? Follow us for a behind-the-scenes look at our people, culture, and what we're building together.

About Gusto Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide. Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That's why we're committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy . About the Role: Gusto is seeking a talented and motivated Senior Salesforce Business Systems Analyst with 10+ years of experience to join our Business Systems team. This role will support either our Revenue Systems or Unified Service Platform team, depending on fit and interest. The ideal candidate thrives on asking "why," challenging the status quo, and building scalable, forward-thinking solutions that empower teams and improve the customer experience. You'll work cross-functionally with leaders across Sales, Customer Experience, Product, Engineering, and Operations to lead initiatives that optimize our internal tools-primarily Salesforce-and drive operational excellence. You will own the translation of business needs into technical requirements, lead end-to-end system implementations, and help shape the strategy and roadmap for critical GTM and service systems. Here's what you'll do day-to-day: Partner with stakeholders to understand business needs, pain points, and objectives, translating them into clear technical requirements and thoughtful solutions. Own and manage the configuration, enhancement, and administration of our Salesforce platform (Sales Cloud and Service Cloud), ensuring it scales with Gusto's growth. Lead cross-functional initiatives to introduce new tools, enhance workflows, and optimize our broader Revenue and CX systems landscape-including platforms like NICE CXOne, Chili Piper, Outreach, RingLead, ZoomInfo, Catalyst, and others. Drive roadmap development for GTM and Service technologies, aligning system priorities with strategic business goals. Identify and implement automation opportunities and process improvements to reduce inefficiencies and increase team productivity. Collaborate closely with developers and platform engineers to assess build vs. buy options and ensure high-quality, scalable technical implementations. Support platform governance , integration best practices, and data quality across tools and teams. Own platform communication strategy , ensuring clear updates, documentation, and enablement for all users and stakeholders. Manage platform support operations , triaging reported issues, prioritizing fixes, and ensuring proper resolution through backlog management and story assignment. Here's what we're looking for: 10+ years of experience as a Business Systems Analyst or similar role, supporting Revenue and/or Customer Experience organizations. 8+ years of hands-on Salesforce experience, including strategic platform ownership, solution design, configuration, and stakeholder management. Deep expertise with Salesforce Sales and/or Service Cloud , with a proven ability to design and deliver complex, scalable solutions. Experience working with a variety of GTM and CX tools (e.g., NICE CXOne, Chili Piper, Outreach, RingLead, ZoomInfo, Qualtrics, Catalyst). Demonstrated ability to analyze data, optimize processes, and drive operational improvements through technology. Experience with change management , stakeholder enablement, and cross-functional collaboration in a fast-paced environment. Ability to write clear, actionable requirements and partner effectively with Salesforce developers to deliver business value. Excellent communication skills and experience influencing stakeholders at all levels-from end users to executive sponsors. Salesforce certifications (Advanced Administrator, Business Analyst, Sales Cloud Consultant, Platform App Builder, etc.) strongly preferred. This role offers the opportunity to make a meaningful impact by shaping how Gusto's internal systems enable our GTM and service organizations to scale and succeed. If you're passionate about solving business problems with technology and thrive in a collaborative, fast-moving environment-we'd love to hear from you. Learn more about the team: Our Engineering Culture and Values How We Built a Service-Driven Team Our Diversity Goals and Efforts Our cash compensation amount for this role is targeted at $128,000-152,000 in Denver & most remote locations, and $154,000-184,000 for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience, level, and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer . Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice .

Partner Experience Business Analysis Manager Business Systems London Full time 8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience-combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8 Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity. As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth. We are seeking for a Business Analysis Managerwith extensive expertise in Salesforce technologies and Partner Relationship Management (PRM) to lead the design, implementation, and optimization of our global partner ecosystem. The ideal candidate will have a proven track record of managing complex partner programs, including recruitment, onboarding, registration, support, self-ordering, billing, and marketing. This role will leverage Salesforce Sales Cloud, CPQ, and Experience Cloud to deliver scalable and innovative solutions for our global partner network. Key Responsibilities: Strategic Leadership: Act as the primary functional lead for PRM initiatives, driving the design and implementation of Salesforce Experience Cloud portals tailored for global partner ecosystems. Define and document the architecture for PRM portals, including user roles, permissions, sharing rules, and data visibility. Ensure alignment with industry best practices and Salesforce platform capabilities. Partner Portal Management: Lead the configuration and optimization of Salesforce Experience Cloud portals for partner onboarding, registration, enablement, and self-service capabilities. Manage complex partner lifecycle processes, including recruitment, accreditation, performance tracking, and partner tiering. Implement and maintain advanced PRM features such as deal registration, lead distribution, partner ordering, partner billing, and partner marketing programs. Requirement Gathering & Solution Design: Collaborate with global business stakeholders to gather and document PRM-specific requirements, including partner hierarchies, tiering, and performance tracking. Translate business needs into functional specifications, user stories, and process flows. Conduct workshops and interviews with business teams to identify pain points and recommend process improvements. Configure Salesforce Sales Cloud, CPQ, and Experience Cloud to support partner ordering, billing, and marketing processes. Leverage Salesforce features like Opportunity Splits, Campaign Influence, and Partner Roles to enhance partner collaboration and performance tracking. Integrate third-party tools (e.g., Marketing Cloud, Tableau) for advanced data analysis, reporting, and partner engagement. Provide guidance and mentorship to junior team members, ensuring alignment with project goals and best practices. Act as a subject matter expert (SME) for PRM and Salesforce technologies, recommending enhancements and providing ongoing support to improve partner experiences. Project Delivery & Support: Act as the primary functional lead for PRM projects, coordinating with developers, architects, and administrators to ensure seamless implementation. Provide demos of new functionality to stakeholders and support User Acceptance Testing (UAT), business testing, and post-production support. Ensure scalability and maintainability of PRM portals by adhering to Salesforce best practices. Data Analysis & Reporting: Analyze partner performance data and generate actionable insights to improve partner engagement and program effectiveness. Develop and maintain dashboards and reports to track key partner metrics, such as deal registration, order fulfillment, and billing accuracy. Work within Agile and Scrum frameworks to deliver PRM solutions in iterative sprints. Participate in sprint planning, grooming sessions, and retrospectives to ensure alignment with project goals. Additional Responsibilities: Collaborate with Product Managers to align PRM initiatives with the overall product roadmap and business strategy. Serve as a bridge between the product team and business stakeholders, managing expectations and maintaining alignment. Market & Competitive Analysis: Conduct ongoing market discovery and viability assessments to ensure the PRM solutions remain competitive and aligned with industry trends. Account for business value, economics, and budget considerations in PRM initiatives. Product Marketing & OCM: Develop product marketing strategies and organizational change management (OCM) plans to ensure successful adoption of PRM solutions. Accountable for achieving product-market fit for PRM solutions. Required Skills & Experience: 10+ years of hands-on experience with Salesforce Sales Cloud, CPQ, and Experience Cloud. Proven experience in designing and implementing PRM portals for global partner ecosystems. Strong understanding of Salesforce CRM functionalities, including partner lifecycle management, deal registration, lead distribution, and performance tracking. Technical Skills: Familiarity with Salesforce Experience Cloud configuration, including branding, navigation, and personalized experiences using Experience Builder. Knowledge of Salesforce security models, sharing rules, and data access configurations specific to PRM portals. Experience with third-party tools like Marketing Cloud, Tableau, or similar platforms for data analysis and reporting is a plus. Certifications: Salesforce Certifications such as Salesforce Certified Administrator, Salesforce Experience Cloud Consultant, or Sales Cloud Consultant are highly desirable. Additional certifications in CPQ or Service Cloud are a plus. Soft Skills: Excellent communication and collaboration skills to work with global stakeholders and cross-functional teams. Strong problem-solving skills and the ability to take ownership of projects from start to finish. Ability to envision end-to-end impacts of functionality and build requirements accordingly. Education: Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field. Preferred Qualifications: Experience in the SaaS industry, particularly in handling reseller order and billing processes for SaaS services. Familiarity with Agile and Scrum methodologies for IT project delivery. Knowledge of partner business plans, partner tiers, and partner lifecycle management in a global context. Why Join Us? Opportunity to work on cutting-edge Salesforce technologies and global partner ecosystems. Collaborative and innovative work environment with a focus on professional growth. Competitive compensation and benefits package. For a closer look into what life at 8x8 UK Ltd. is about check out our Instagram page. 8x8 believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness which is why we have been a member of the Living Wage Foundation for many years and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to. Our Job Applicant Privacy Notice can be found here . Where communication empowers, collaboration inspires and work finds meaning.

Are you a Salesforce expert who thrives on solving complex problems and driving innovation? Do you know Salesforce inside out and have a passion for using it to deliver impactful results? Join a fast-growing, well-established global FinTech company of 400+ people as the Salesforce Solutions Manager, where you'll report directly to the Chief Strategy Officer and take charge of their Salesforce ecosystem. This is a hands-on role requiring both strategic thinking and technical expertise. You'll work within Salesforce to configure and optimise workflows, build governance processes, and implement best practices while connecting Salesforce with other systems. What You'll Do Own Salesforce Strategy: Work closely with teams to gather business requirements and deliver tailored Salesforce solutions, including lead qualification and progression workflows. Build and Automate Workflows: Design workflows using Salesforce builder tools to improve operational efficiency and automate key processes. Integrate Systems: Connect Salesforce with outreach tools (e.g., Gong), data enrichment tools, and other business applications, ensuring seamless functionality. Ensure Governance Excellence: Develop best practices for data governance, including field creation, permission management, account unification, and syntax standards. Enhance Insights: Use Salesforce add-ons like CPQ and Revenue Intelligence to capture and analyse data, enabling informed decision-making. Optimise Metrics: Capture static and dynamic data for compliance, KYC, commission tracking, and more to support business goals. What We're Looking For Must-Haves: Expertise with Salesforce builder workflow automation tools. Proven experience building robust data governance processes. Familiarity with Salesforce add-ons, including CPQ and Revenue Intelligence. Exposure to iframe implementation in Salesforce. Strong knowledge of sales outreach tools and data enrichment platforms integrated with Salesforce. Major Pluses: FinTech or finance-specific knowledge, especially with metrics like KYC, compliance, and commission tracking. A passion for Salesforce-Trailblazer attendance is a bonus! Experience working with Gong or similar sales tools. Established business: Over 400 employees worldwide, of which about 200 are developers. Team Environment: Be one of the founding members of the close-knit UK team. Flexibility: Can be fully remote, or hybrid in their London office. Compensation and Benefits: Competitive salary, performance bonus (10% of annual salary), pension, and 25 days of annual leave. Growth Opportunity: Drive the strategic direction of Salesforce within a thriving global FinTech. If you're passionate about Salesforce and want to make a meaningful impact in an ambitious company with great people around you, then we'd love to hear from you! APPLY NOW! NAME surname TELEPHONE EMAIL ADDRESS please upload your cv Upload File Max file size 10MB. Recaptcha requires verification. I'm not a robot reCAPTCHA Privacy - Terms

Principal Software Engineer page is loaded Principal Software Engineer Apply locations UK time type Full time posted on Posted Yesterday job requisition id R-500800 Job Description Join Our Team at Litera: Where Legal Technology Meets Excellence Litera has been at the forefront of legal technology innovation for over 25 years, crafting legal software to amplify impact and maximize efficiency. Developed by the best legal minds in the industry, our comprehensive suite of integrated legal tools is both powerful and user-friendly and simplifies the way modern firms manage core legal workflows, secure collaboration, and organize firm knowledge and experience. Every day, we help more than 2.3 million legal professionals focus on their craft. Litera: Less busy work, more of your life's work. Overview: As a Principal Software Engineer at Litera, you will be part of a dynamic team that is passionate about driving innovation in the legal technology space. You will have the opportunity to work with cutting-edge tools and collaborate with industry experts to deliver solutions that make a real difference in the legal profession. Key Responsibilities: Lead in designing, coding, testing, configuring, documenting, and debugging software, utilizing technologies, development tools and languages as required for the project assigned Collaborate with Product Management, Software Quality Assurance, DevOps, Architecture, and other functional teams ( e.g. Customer experience, Sales, Marketing), to ensure that solutions are efficient, consistent and fulfill business needs Work in an Agile software development environment ( e.g. Scrum, Kanban), participating in commitment, retrospective and planning meetings Attendance during regular work hours and overtime as required Participate in requirements reviews Refactor existing software Apply generally accepted development and quality assurance standards and techniques to assure efficient program logic and data manipulation Lead design and design reviews Able to independently architect and lead implementation of new software solutions from scratch. Including activities such as: Develops project plans, coordinates projects , manages project team activities, communicates changes and progress, completes projects on time and budget Move easily to any MiTek software team and make an immediate contribution Provide technical guidance and supervision to other team members, including the discovery of alternative system and software designs Work closely with the Director of Software Development and Architecture team to ensure adherence to - and continued development of - architecture best practices Possesses advanced functional or technical knowledge to complex problem solving and process innovation Work with our customers to help solve their software design and operation issues Act as liaison with manufacturers and vendors of software and application products, especially with regard to problem diagnosis and resolution Able to contribute to Design and Decision making in all areas Has a general understanding of the other areas they are not an expert Software Language Agnostic. Should be able to pick up a new programming language in a week and apply it with high Confidence. Develop POC to validate that an outcome can be achieved in certain technologies Scaffolds applications to ensure scalability and re-usability Proactive in researching and recommending new technologies Qualifications and Key Requirements : Bachelor's Degree in Computer Science or similar discipline Salesforce App Builder certification Salesforce Platform Developer I certification Salesforce Platform Developer II certification Salesforce JavaScript Developer I certification 6+ years of development experience using Aura/LWC framework 10+ years of development experience with Apex Good understanding of design patterns and OOP concepts Good knowledge of building and extending REST APIs on the Salesforce Platform Good knowledge of SOQL, SOSL and SQL Experience using ETL tools such as DBAmp and Dataloader Why Join Litera? The company culture : We emphasize helping each other grow, doing the right thing always, and being part of a journey to amplify impact, creating an exciting and fulfilling work environment Commitment to Employees : Our people commitment is based on what employees love most about being part of the team, focusing on tools that matter to the difference-makers in the legal world and amplifying their impact Global, Dynamic, and Diverse Team : Our is a global company with ambitious goals and unlimited opportunities, offering a dynamic and diverse work environment where employees can grow, listen, empathize, and problem-solve together Comprehensive Benefits Package: Experience peace of mind with our health insurance, retirement savings plans, generous paid time off, and a supportive work-life balance. We invest in your well-being and future, ensuring a rewarding career journey. Career Growth and Development : We provide career paths and opportunities for professional development, allowing employees to progress through various technical and leadership roles Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About Us Litera is a fast-growing software company and one of the leading legal technology suppliers in the world. Serving more than 90% of the world's largest law firms, our software is used by hundreds of thousands of lawyers every day. As a company recognized as one of the best places to work, we believe professional development, rewards programs, open communication, and transparent leadership all contribute to a unique and open work environment. Our employees are driven, energetic, passionate, and have the ability to make a direct impact on the future of the company.

Since being founded in 2018, Copper has been building the standard for institutional digital asset infrastructure with a focus on custody, collateral management, and prime services. Led by Amar Kuchinad, Copper's Global CEO, the firm provides a comprehensive suite of custody, trading and settlement solutions that reduce counterparty risk and bring greater capital and operational efficiency to digital asset markets. At the heart of Copper's offering is Multi-Party Computation (MPC) technology - the gold standard in secure custody. Copper's multi-award winning custody system is unique in that it can be connected to centralised exchanges, DeFi applications and even staking pools without the assets leaving the custody. Built on top of this state-of-the-art custody, ClearLoop is the first solution in the market that overcomes a growing industry challenge; counterparty risk with exchanges. This solution underpins a full prime services offering, connecting global exchanges, and enabling customers to trade and settle directly from the safety of their MPC-secured wallets. By reducing settlement time for transfers to a few milliseconds (without blockchain network dependency) and offering enhanced security measures, ClearLoop is rapidly reshaping the way asset managers trade and manage capital. In addition to industry-leading security certifications, Copper has one of the strongest insurance coverages in the industry from an A+ rated insurer, positioning the firm as the partner of choice for institutions seeking to safeguard their assets. Department environment At the heart of our commercial strategy, the Revenue Operations (RevOps) team plays a critical role in unifying sales, marketing, and customer success. This team drives operational excellence by creating scalable processes, leveraging data-driven insights, and aligning cross-functional teams to maximise growth and efficiency. We're not just about numbers-we're about impact. From streamlining go-to-market motions to championing system innovation, RevOps is the backbone of our revenue engine. Role Purpose We are looking for a strategic and detail-oriented Revenue Operations System Administrator to support our Revenue Operations team. This role is pivotal in maintaining and enhancing our Salesforce environment to ensure seamless alignment between Sales, Marketing, and Customer Success. You'll work closely with cross-functional stakeholders to optimise workflows, improve data integrity, and drive operational efficiency across the revenue funnel. Key Responsibilities of the role Platform Management & Optimisation Administer and maintain Salesforce org, including user setup, roles, profiles, and permissions. Ensure system configuration aligns with RevOps processes and business goals. Monitor system health, performance, and usage to proactively identify and resolve issues. Assist in implementing department wide Standard Operations Procedures. RevOps Enablement Partner with Sales, Marketing, and CS teams to understand operational needs and translate them into scalable Salesforce solutions. Build and maintain custom objects, fields, workflows, validation rules, and automation to support lead management, pipeline tracking, and customer lifecycle processes. Develop and refine dashboards and reports to provide actionable insights into revenue performance. Data Governance & Integrity Manage data imports, exports, and cleansing to ensure accuracy across the revenue funnel. Implement and enforce data quality standards and processes. Support segmentation, territory management, and account hierarchies. User Support & Training Provide day-to-day support for Salesforce users across RevOps functions. Create and maintain documentation, training materials, and onboarding guides. Conduct training sessions to improve adoption and proficiency. Integration & Tooling Support integrations with marketing automation platforms (e.g.,Account Engagement (Pardot), Calendly), CPQ tools, and customer success platforms. Collaborate with developers and vendors on advanced customisations and API integrations. Your experience, skills and knowledge Essential Experience as a Salesforce Administrator, preferably in a RevOps or GTM environment. Salesforce Administrator Certification (ADM 201). Strong understanding of Sales Cloud and Service Cloud data architecture. Experience with Salesforce Lightning Experience. Desirable Familiarity with Revenue Operations principles and KPIs. Experience with tools like Salesforce Flow and Data Loader. Exposure to marketing and CS platforms (e.g., Pardot, Calendly). THE BENEFITS OFFERED In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment. Paid Time Off - A minimum of 35 days of paid time off per year, inclusive of annual leave and public holidays. Employees also receive one additional day of annual leave for each year of service. Comprehensive Medical Insurance - Inclusive of dental, optical, audiology, and mental health coverage, with medical history disregarded Life Insurance Enhanced Pension Contributions - Includes an enhanced employer matching contribution 24/7 Employee Assistance Programme (EAP) In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment. If you think you have everything we're looking for and more, then we'd love you to apply for the opportunity. Copper is an equal opportunity employer. We embrace diversity and equal opportunities in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. So, bring us your experience, perspectives, and skills. It is in our differences that we will continue to grow and ensure Copper is transforming how institutional investors engage with digital assets. Copper is a Disability Confident Employer, please let us know if you have a disability. If you require us to provide any assistance during the recruitment process, then we would ask you to highlight this to us and we will be happy to accommodate.

Founded in 2017, Obsidian Security was created to close a critical gap: securing the SaaS applications where modern business happens-platforms like Microsoft 365, Salesforce, and hundreds more. Backed by top investors including Greylock, Norwest Venture Partners, and IVP, we've built a complete SaaS security platform to reduce risk, detect and respond to threats, and prevent breaches at the source. Our team includes leaders who helped define the categories of endpoint and identity security at CrowdStrike, Okta, Cylance, and Carbon Black. Now, we're transforming how SaaS is secured-in the era of agentic AI. Today, Obsidian is trusted by global enterprises like Snowflake, T-Mobile, and Pure Storage. We protect more than 200 organizations across North America, Europe, the Middle East, Southeast Asia, Australia, and New Zealand-including many of the world's largest Fortune 1000 and Global 2000 companies. With strong global momentum, a growing partner ecosystem including SentinelOne, Databricks, and Google Cloud, and a major fundraise on the horizon, we're scaling quickly toward long-term growth and IPO readiness. Join us as we define the future of SaaS security! About the DevOps / SRE Team The DevOps/SRE team at Obsidian ensures that engineering excellence translates into stable, scalable, and high-performing production systems. We work closely with Engineering, Quality Engineering, and Customer Support to deliver end-to-end services that bring code to life and maintain our world-class SaaS security platform. What You'll Do Support and maintain the service quality of our customer-facing SaaS security platform Address complex challenges around scalability, reliability, observability, and cost efficiency Collaborate with Engineering teams to maintain and enhance Helm charts, application deployment, monitoring and CI/CD pipelines Embed into the engineering team so that you understand the application deeply. Define service verification strategies and implement them as part of the CI/CD process to meet SLAs Improve developer experience by optimizing CI/CD workflows and performance Participate in the on-call rotation, providing 24/7 support in coordination with our global SRE team Monitor, debug, and optimize production infrastructure and services on AWS/GCP What We're Looking For 4+ years of experience in a DevOps or SRE role supporting SaaS services on GCP and/or AWS Bachelor's degree in Computer Science or related field Strong proficiency in Kubernetes, microservices architecture, Helm, GitLab CI/CD, and ArgoCD, Prometheus, Grafana. Programming experience in at least one language; Golang or Python preferred Deep understanding of autoscaling, version upgrades, and cloud service optimization Bonus if you're familiar with technologies like Kafka, Elasticsearch, PostgreSQL, ScyllaDB, Databricks, Dagster, Sentry, Kong Employee Benefits Our competitive benefits packages are designed to support our employees' well-being, both at work and at home. Our US based employees enjoy: Competitive compensation with equity and 401k Comprehensive healthcare with dental and vision coverage Flexible paid time off and paid holiday time off 12 weeks of new parent or family leave Personal and professional development resources For more details on our US benefits, or for information on our international benefits, please see here . Pay Transparancy Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location, as well as the knowledge, skills and experience of the candidate. In addition to a competitive base salary, this position is eligible for equity awards and may be eligible for incentive compensation based on factors such as experience, skills, and location. At Obsidian, we are proud to be an equal-opportunity employer. We value diversity and hire for talent, passion, and compassion. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization. If you have a need that requires accommodation, please contact Information collected and processed as part of any job applications you choose to submit is subject to Obsidian's Applicant Privacy Policy . Base Salary Range £119,000 - £142,000 GBP

At Clarion, our people are at the absolute heart of what we do. We're proud that our core values of PASSION , CARE , IMAGINATION , and TRUST define the way we carry out our work across all of our exhibitions and conferences. If you share our values and want to be a part of a successful, dynamic, and creative global business then we want to hear from you. The Opportunity: Clarion Events is one of the world's leading event organisers, headquartered in London across a variety of sectors including Retail, Defense & Security, Digital Marketing, Energy, and Technology. This is a great opportunity for someone to develop their skills in data & technology integration. Reporting to the lead integration developer, the role will also work with the wider Brand team's globally, as well as direct contact with central commercial teams and senior managers. You will be required to develop and manage integration between key event technology platforms to ensure data seamlessly flows between environments supporting customer journey and experience through the process. Key Responsibilities: Develop and support integration solutions within an agile environment, ensuring they meet business needs and technical requirements. Design and implement bespoke software solutions for data integration, aligning with project objectives. Create and maintain comprehensive documentation for integration solutions, processes, and data flows. Collaborate closely with stakeholders to gather requirements, understand business needs, and translate them into technical solutions. Assist in setting up Proof of Concepts to test integrations between new technologies and existing systems. Provide guidance and technical support to brand teams facing challenges with data flow or integration issues between technologies. Participate actively in code reviews to ensure adherence to best practices and coding standards. Develop and maintain data mapping and transformation rules to ensure accurate and efficient data integration. Work collaboratively with cross-functional teams to ensure integration solutions align with the organization's overall goals and objectives. Knowledge, Skills, and Qualifications: Proficient in OOP and Technical Skills: Strong expertise in C#, .Net, Web API, and SQL Server, with a solid foundation in object-oriented programming. Experience with Azure: Familiarity with Azure services, particularly App Services and Function Apps, for developing scalable integration solutions. SQL and Database Proficiency: Good understanding of SQL queries, relational database models, and data management practices. Infrastructure as Code and CI/CD Knowledge: Experience with Terraform (or similar IaC tools) and CI/CD pipelines, ensuring efficient deployment and management of integrations. Version Control Expertise: Proficient in using version and source control systems like Git to manage codebases effectively. API and Data Format Understanding: Strong knowledge of REST APIs, SOAP, JSON, XML, and other data exchange formats. Proactive and Detail-Oriented: Highly motivated with a proactive approach, strong attention to detail, and the ability to self-review integration designs. Effective Communication Skills: Clear and concise communicator, capable of articulating technical concepts to stakeholders and team members. Multitasking and Problem-Solving Abilities: Excellent problem-solving and analytical skills, with the ability to handle multiple projects and integrations simultaneously in a fast-paced environment. Desirable Skills Experience with Enterprise Software: Familiarity with marketing, sales, registration, and finance software such as Salesforce, Pardot, Google Adwords, Workday, and Treasure Data is a strong asset. Front-End Technologies: Experience with front-end technologies like TypeScript, React, and JavaScript. Non-Relational Databases and Message Queues: Knowledge of non-relational database models and message queuing systems. About Clarion Events Clarion Events is one of the world's leading event organisers, producing and delivering innovative and market-leading events since 1947. ( ) Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Clarion is private equity backed and owned by Blackstone. Blackstone is one of the world's leading global investment funds, investing capital for the long term in order to build successful, resilient businesses. ( ) Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count. Our vision is we want every one of our products to be a market leader in customer satisfaction and delight. 25 days' holiday plus bank holidays End of year wellbeing shutdown (closed for the last week of the year) Celebration day off (e.g. birthday, Diwali, Eid, etc) Summer Hours in August (3pm finish on Fridays) Helping Our World (HOW) Days - one paid day per quarter to carry out charity work Pension Scheme Private Medical Insurance Health Cash Plan Employee Assistance Programme (EAP) - a 24/7, 365-day confidential helpline Subsidised Café Season Ticket Loan Cycle to Work Schemes Free on-site gym and shower facilities Free eyesight tests Free flu vaccination - offered on site once a year for all employees