Contract Manager - Hard Facilities Management

  • Rydon Group
  • Bristol, Gloucestershire
  • Aug 06, 2025
Full time Real Estate

Job Description

We are now seeking an experienced Contract Manager/Hard Facilities Manager to lead our Bristol based Hard FM healthcare maintenance and repairs contract for our end client, the NHS.

Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing hard facilities management services to a variety of clients, predominantly within the healthcare sector. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned and responsive repairs, small works and minor capital projects basis. We provide maintenance services to acute (hospital's), mental health trusts, ambulance and primary care trusts.

Job Purpose

We are currently seeking an experienced Contract Manager/Hard Facilities Manager to join our Bristol based Healthcare/NHS Hard FM Maintenance team (based at Blackberry Hill Hospital, Bristol).

The successful candidate will take responsibility for managing this contract which includes planned, lifecycle, cyclical decorations and reactive maintenance for a number of healthcare sites.

The core of this role is to ensure the continued operational running of the reactive and planned maintenance aspect of this contract to ensure its continued success. You will ensure that service delivery continues to meet our client's high standards whilst balancing KPI and financial responsibilities. You will also be responsible as a point of escalation for any contractual queries that may arise.

Specific key duties include:

  • Oversee the delivery of Hard FM Services, including statutory and mandatory compliance with current legislation, HTM s and codes of practice
  • Monitoring of set activities to ensure they comply with key performance indicators and service level agreements
  • Regularly monitor the performance of contracted services to ensure services are effective
  • Manage contract gross profit targets and monitoring, reviewing,and controlling contract monthly costs and providing reports
  • Responsible for Health and safety (both of the team the operations are involved with and anyone affected by them).
  • Development of individuals, helping company and staff to achieve goals.
  • Monitor visiting Sub-Contractors ensuring health and safety compliance, works carried out satisfactorily and within time scales, site left clean and safe, service / work sheets left.
  • Hold contract reviews to monitor operational performance and compliance.

What we can offer you;

  • Competitive starting salary.
  • Car allowance of £5.472 per annum.
  • 25 days annual holiday.
  • Holiday Purchase Scheme: Buy up to an additional 5 days holiday
  • Pension Scheme: 4.5% contributory.
  • Health Cash Plan: helping you spread the cost of essential healthcare
  • 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it.
  • Wellbeing and mental health champions readily available at work.
  • Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services.
  • Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes.
  • Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire.
  • Free Flu Vaccinations
  • Full training, ongoing coaching and support
  • Opportunities to progress your career across the business

This is an excellent opportunity to make a real difference, as well as excellent opportunities for onward development for you and the teams you lead.

Experience Required

The preferred candidate will be an experienced Hard FM contract manager or Contract Supervisor / Service Manager with experience ideally gained with a maintenance contractor. Ideally, you will have managed services across a multi-site operation, with experience gained within a healthcare setting. Experience of PFI contracts would also be an advantage.

You will also have excellent previous experience of leading teams that manage directly employed and subcontracted trades with up to date knowledge (and qualifications) within health and safety. You will have strong financial acumen, using your expertise to ensure that the financial interests of both Rydon and our Clients are managed throughout the life of the contract. You will also demonstrate excellent long-term planning/strategic thinking in order to recommend and implement continuous improvements to benefit our client and Rydon.

This role offers excellent opportunity for further personal development. If you have the above skills and experience we would strongly encourage you to apply.

Additional Information

As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits.

Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.

To apply online, please use the 'apply for this job link' at the top of this page to be redirected to our dedicated careers page to complete your application.