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Hastings Direct
Field Operations Manager - Home Claims
Hastings Direct
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
Aug 07, 2025
Full time
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
Hastings Direct
Field Operations Manager - Home Claims
Hastings Direct Leicester, Leicestershire
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
Aug 07, 2025
Full time
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
Hastings Direct
Field Operations Manager - Home Claims
Hastings Direct Hastings, Sussex
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
Aug 07, 2025
Full time
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
Senior Commercial Manager
Lendlease Corporation
Senior Commercial Manager page is loaded Senior Commercial Manager Apply locations Staffordshire Birmingham, United Kingdom time type Full time posted on Posted 5 Days Ago time left to apply End Date: August 31, 2025 (24 days left to apply) job requisition id REQ- Bovis builds enduring partnerships, bringing together the right expertise, the right capabilities and the right resources to deliver the most complex projects. We know from decades of experience that successful delivery of multi-year complex projects requires close working relationships and collaboration through the supply chain. That's why we share risk and invest in people and relationships at every level. We make things happen, anticipating challenges before they arise. Drawing on our highly experienced, multi-disciplinary teams, we bring a fresh perspective, tailoring our approach to the specific demands of the project, helping to simplify complexity and minimise risk. What we are recruiting for: We are currently recruiting for a Senior Commercial Manager (Commercial Lead) for a major MOD construction project located in Stafford. The Senior Commercial Manager is responsible for all commercial and financial elements on a high value, complex construction project through pre-construction, delivery and final accounts stages. Roles & responsibilities: Procurement of the project in accordance with approved strategy, ensuring that orders are fully scoped, bought at best value and are correctly contracted in accordance with limits of authority Liaising and communicating with the Client team in accordance with the Contract Converting the Project to an NEC4 Option A Contract for Construction Procurement and preparing contracts for execution for Early Works and Surveys, in line with limits of authority. Managing supply chain relationships to ensure a consistent and coordinated approach to procurement Robust implementation and management of commercial, legal, insurance and risk controls of the Project (including but not limited to OLi and PMTR/PID's) Accurate commercial reporting and contract administration. This includes (but is not limited to) interim payments, management of change accounts, cashflows, final accounting and contract administration You will ensure that the project is delivered in a safe, timely, efficient and sustainable manner, whilst achieving project targets, meeting client expectations and enhancing the reputation of the business Procurement of work packages in line with the Project Procurement Strategy Conversion of the project from preconstruction to construction Communicating and liaising with the Client team in accordance with the contract Administration of the NEC4 Contracts Production of Tender Recommendation Reports and Contract Sum Analysis Preparation of Subcontracts for execution in line with limits of authority Understand and apply commercial & financial procedures and reporting systems Maintains detailed prelim forecasts and actual costs and intervenes were negative trends identified Management of bonds, PCGs, warranty insurances and associated risks Management of cost, value and profit Reports accurately to the monthly forecast final account Procures robust packages with an understanding of package interfaces Manages cash flow to the benefit of the project and business Supports the project manager to manage project risk and opportunities Manages the change process in accordance with the contract Demonstrates skills in the avoidance and defence of claims Prepares bid documentation to ensure a fully defined tender Experience & background: Degree in Quantity Surveying or other construction related degree Holds or working towards RICS or CIOB Experience working for a reputable main contractor as a commercial manager or quantity surveyor Tendering subcontract works packages of medium to high value Able to prepare subcontract documentation ready for engrossment by external parties Advanced word-processing, Excel spreadsheet packages and fully conversant with BIW Good understanding of building technology / construction methods Ability to read drawings and construction design information Valuing interim applications Agreeing site variations Preparation of internal monthly cost reports / cost to complete forecasts Measurement and valuation techniques NEC4 Contract experience and knowledge Please note that due to the nature of this role,national security vetting procedures apply, anda full UK security check will be carried out for the successful candidate. Further details about national security vetting can be found here: United Kingdom Security Vetting: Applicant - GOV.UK () or Vetting explained - GOV.UK () We will provide: Car allowance Flexible and hybrid work options Up to 10% employer pension contribution Private medical health benefit Life assurance 25 days annual leave with the option to buy or sell additional days 3 days wellbeing leave in addition to annual leave Health and wellbeing support and initiatives 24/7 confidential Employee Assistance Programme including direct access to Talking Therapies and Coaching services Discounted gym membership to over 2,500 gym's nation wide Industry leading parental leave Belong at Bovis We offer workplaces that unite diverse minds; where respect, equal treatment and equal opportunity are just the norm. We are a disability inclusive employer. If you need any adjustment or changes to the process, email us to let us know if you have a preferred communication method. We build careers, develop skills, and invest in people. Imagine what more you can do here. Bovis is committed to being a diverse and inclusive employer of choice by engaging, enabling and empowering our people. All qualified applicants will receive consideration for employment, and we are happy to consider flexible working arrangements. Inclusion sets us all up for success and we particularly encourage applications from currently under-represented groups in our industry including those who self-identify as women, black, Asian, minority ethnic, lesbian, gay, bisexual, transgender and/ or disabled. Bovis Building Relationships We do what's right, always We succeed together We bring energy We are Bovis L endlease is committed to being a diverse and inclusive employer of choice by engaging, enabling and empowering our people. All qualified applicants will receive consideration for employment and we are happy to consider flexible working arrangements. Inclusion sets us all up for success and we particularly encourage applications from currently under-represented groups in our industry including those who self-identify as women, black, Asian, minority ethnic, lesbian, gay, bisexual, transgender and/ or disabled. Similar Jobs (4) Senior Commercial Manager locations 2 Locations time type Full time posted on Posted 20 Days Ago time left to apply End Date: August 31, 2025 (24 days left to apply) Senior Commercial Manager locations 2 Locations time type Full time posted on Posted 5 Days Ago time left to apply End Date: August 31, 2025 (24 days left to apply) Commercial Manager locations 2 Locations time type Full time posted on Posted 5 Days Ago time left to apply End Date: August 31, 2025 (24 days left to apply)
Aug 07, 2025
Full time
Senior Commercial Manager page is loaded Senior Commercial Manager Apply locations Staffordshire Birmingham, United Kingdom time type Full time posted on Posted 5 Days Ago time left to apply End Date: August 31, 2025 (24 days left to apply) job requisition id REQ- Bovis builds enduring partnerships, bringing together the right expertise, the right capabilities and the right resources to deliver the most complex projects. We know from decades of experience that successful delivery of multi-year complex projects requires close working relationships and collaboration through the supply chain. That's why we share risk and invest in people and relationships at every level. We make things happen, anticipating challenges before they arise. Drawing on our highly experienced, multi-disciplinary teams, we bring a fresh perspective, tailoring our approach to the specific demands of the project, helping to simplify complexity and minimise risk. What we are recruiting for: We are currently recruiting for a Senior Commercial Manager (Commercial Lead) for a major MOD construction project located in Stafford. The Senior Commercial Manager is responsible for all commercial and financial elements on a high value, complex construction project through pre-construction, delivery and final accounts stages. Roles & responsibilities: Procurement of the project in accordance with approved strategy, ensuring that orders are fully scoped, bought at best value and are correctly contracted in accordance with limits of authority Liaising and communicating with the Client team in accordance with the Contract Converting the Project to an NEC4 Option A Contract for Construction Procurement and preparing contracts for execution for Early Works and Surveys, in line with limits of authority. Managing supply chain relationships to ensure a consistent and coordinated approach to procurement Robust implementation and management of commercial, legal, insurance and risk controls of the Project (including but not limited to OLi and PMTR/PID's) Accurate commercial reporting and contract administration. This includes (but is not limited to) interim payments, management of change accounts, cashflows, final accounting and contract administration You will ensure that the project is delivered in a safe, timely, efficient and sustainable manner, whilst achieving project targets, meeting client expectations and enhancing the reputation of the business Procurement of work packages in line with the Project Procurement Strategy Conversion of the project from preconstruction to construction Communicating and liaising with the Client team in accordance with the contract Administration of the NEC4 Contracts Production of Tender Recommendation Reports and Contract Sum Analysis Preparation of Subcontracts for execution in line with limits of authority Understand and apply commercial & financial procedures and reporting systems Maintains detailed prelim forecasts and actual costs and intervenes were negative trends identified Management of bonds, PCGs, warranty insurances and associated risks Management of cost, value and profit Reports accurately to the monthly forecast final account Procures robust packages with an understanding of package interfaces Manages cash flow to the benefit of the project and business Supports the project manager to manage project risk and opportunities Manages the change process in accordance with the contract Demonstrates skills in the avoidance and defence of claims Prepares bid documentation to ensure a fully defined tender Experience & background: Degree in Quantity Surveying or other construction related degree Holds or working towards RICS or CIOB Experience working for a reputable main contractor as a commercial manager or quantity surveyor Tendering subcontract works packages of medium to high value Able to prepare subcontract documentation ready for engrossment by external parties Advanced word-processing, Excel spreadsheet packages and fully conversant with BIW Good understanding of building technology / construction methods Ability to read drawings and construction design information Valuing interim applications Agreeing site variations Preparation of internal monthly cost reports / cost to complete forecasts Measurement and valuation techniques NEC4 Contract experience and knowledge Please note that due to the nature of this role,national security vetting procedures apply, anda full UK security check will be carried out for the successful candidate. Further details about national security vetting can be found here: United Kingdom Security Vetting: Applicant - GOV.UK () or Vetting explained - GOV.UK () We will provide: Car allowance Flexible and hybrid work options Up to 10% employer pension contribution Private medical health benefit Life assurance 25 days annual leave with the option to buy or sell additional days 3 days wellbeing leave in addition to annual leave Health and wellbeing support and initiatives 24/7 confidential Employee Assistance Programme including direct access to Talking Therapies and Coaching services Discounted gym membership to over 2,500 gym's nation wide Industry leading parental leave Belong at Bovis We offer workplaces that unite diverse minds; where respect, equal treatment and equal opportunity are just the norm. We are a disability inclusive employer. If you need any adjustment or changes to the process, email us to let us know if you have a preferred communication method. We build careers, develop skills, and invest in people. Imagine what more you can do here. Bovis is committed to being a diverse and inclusive employer of choice by engaging, enabling and empowering our people. All qualified applicants will receive consideration for employment, and we are happy to consider flexible working arrangements. Inclusion sets us all up for success and we particularly encourage applications from currently under-represented groups in our industry including those who self-identify as women, black, Asian, minority ethnic, lesbian, gay, bisexual, transgender and/ or disabled. Bovis Building Relationships We do what's right, always We succeed together We bring energy We are Bovis L endlease is committed to being a diverse and inclusive employer of choice by engaging, enabling and empowering our people. All qualified applicants will receive consideration for employment and we are happy to consider flexible working arrangements. Inclusion sets us all up for success and we particularly encourage applications from currently under-represented groups in our industry including those who self-identify as women, black, Asian, minority ethnic, lesbian, gay, bisexual, transgender and/ or disabled. Similar Jobs (4) Senior Commercial Manager locations 2 Locations time type Full time posted on Posted 20 Days Ago time left to apply End Date: August 31, 2025 (24 days left to apply) Senior Commercial Manager locations 2 Locations time type Full time posted on Posted 5 Days Ago time left to apply End Date: August 31, 2025 (24 days left to apply) Commercial Manager locations 2 Locations time type Full time posted on Posted 5 Days Ago time left to apply End Date: August 31, 2025 (24 days left to apply)
Consultant Psychiatrist - Adult In-patients (Austen Ward)
North West Boroughs Healthcare NHS Foundation Trust Warrington, Cheshire
Consultant Psychiatrist - Adult In-patients (Austen Ward) Consultant Main area General Adult Psychiatry Grade Consultant Contract Permanent Hours Full time - 10 sessions per week Job ref 350-MED-D Site Hollins Park, Warrington Town Warrington Salary £105,504 - £139,% R&R (non contractual) plus 1% on call Salary period Yearly Closing 19/08/:59 Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect. We take positive action to support disadvantaged groups and also particularly encourage applications from ethnically diverse, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us. Job overview The Trust is seeking a Consultant Psychiatrist to work as part of the inpatient team on Austen ward, Hollins Park, Warrington. Austen ward is an all-male general adult ward, with 17 beds. There will be x2 junior doctors for the ward. These may be up to 3 depending on how the training posts are filled in each rotation. The post holder will have clinical supervisor responsibilities for the trainees on the Unit. The post has become vacant because of the previous post holder retiring after 20+ years of service with the Trust. At Mersey Care we are passionate about mental health and wellbeing and delivering the best possible care for the people we serve. Quality, recovery and wellbeing are at the heart of everything that we do. The Trust is focused on driving change and innovation by supporting and enhancing the leadership role of our senior clinicians and this role would offer opportunities for you to lead and develop excellent practice in the field. Main duties of the job Consultant psychiatrist responsibility for all patients on Austen ward. Carry out comprehensive psychiatric assessments and provide treatment for inpatients. Support staff to manage psychiatric emergencies. Conduct patient reviews and lead multidisciplinary ward reviews, CPA reviews and multi-professional meetings. To be the Responsible Clinician (RC) for the purposes of the Mental Health Act 1983 (amended 2007) and carry out duties in accordance with the code of practice. To provide verbal and written evidence to Mental Health Review Tribunals and Hospital Manager's hearings. To carry out comprehensive Risk Assessments and participate in Trust's risk management processes such as Health Risk Assessment and Management and Multi Agency Public Protection Arrangement Meetings. To provide medical leadership to the team. Liaise with carers. The post holder will be expected to maintain effective communication with other services. Provide clinical/educational supervision to junior colleagues. Working for our organisation Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so. Flexible working requests will be considered for all roles. Detailed job description and main responsibilities On Call and cover arrangements: The post holder will be included in the daily consultant on-call rota for Mid Mersey. There is usually always a higher trainee ST4-6 as second on call and a CT first on call during weekday evenings & nights and all-day weekends. On-call availability supplement is 1% - Band B low frequency, low intensity and has been consistently for many years. The rota is currently shared with approximately 20 FTE colleagues. When on-call the consultant is expected to cancel their routine work during normal working hours to prioritise unpredictable / emergency calls. Inpatient care for service users within Mid Mersey region of Mersey Care is provided by Consultants working within the teams at Peasley Cross Hospital St Helens, Hollins Park Hospital at Warrington, Brooker centre at Runcorn and Knowsley Resource centre at Whiston hospital site Knowsley. Within North Mersey region of Liverpool, Inpatient care is provided within teams at Broadoak Unit, Clock View Hospital, Windsor House, all based in Liverpool, and Hartley Hospital based in Southport. All wards across the Trust take admissions, as well as patient transfers. The post holder would be responsible for up to 17 patients on Austen ward. On average there are approximately 4 admissions per week with around 3 discharges. About 50-70 per cent of the admitted patients are detained at any given time and there is on average one Mental Health Review Tribunal hearing each week. Clinical Leadership: Participation in business planning for the locality and, as appropriate, contribution to the broader strategic and planning work of the Leading the improvement of the quality of care within the team and contribute to improving quality across the system. Teaching and Training: Teaching commitments of post, and support in place to achieve Trust-wide Teaching arrangements in locality/team. Participation in undergraduate and postgraduate clinical Participation in the training of other Providing educational supervision of trainees and other Taking part in continuing medical education within statutory Mersey Care has specific links with Liverpool Medical School and Edge Hill University Medical School The post holder would be expected to be approved as a Responsible Clinician or be willing to undertake training to obtain AC status / Section 12(2) MHA and will be expected to renew this approval according to agreed procedures. Clinical Duties: Consultant psychiatrist responsibility for Austen ward, Warrington. Carry out comprehensive psychiatric assessments and provide treatment for inpatients. Support ward-based staff to manage psychiatric emergencies. Conduct patient reviews and lead multidisciplinary ward reviews, CPA reviews and multi-professional meetings. To be the responsible clinician for the purposes of the Mental Health Act 1983 (amended 2007) and carry out duties in accordance with the code of practice. To provide verbal and written evidence to Mental Health Review Tribunals and Hospital Manager's hearings. To carry out comprehensive Risk Assessments and participate in Trust's risk management processes such as Health Risk Assessment and Management Meetings (H-RAMM) and Multi Agency Public Protection Arrangement (MAPPA) Meetings. To provide medical leadership to the inpatient team. Liaise with families / carers. Liaise with aspects of the Criminal Justice System regarding patients. Liaise with other stakeholders and interested parties. The post holder will be expected to maintain effective communication with other services, including in-patient and community mental health teams, and primary care. Provide clinical/educational supervision to junior colleagues. Training Duties: Participation in undergraduate and postgraduate clinical Participation in the training of other Providing educational supervision of trainees and other Taking part in continuing medical education within statutory limits. Clinical Governance: Expected contribution to clinical governance and responsibility for setting and monitoring standards. Participation in clinical audit and other local assurance Participation in service/team evaluation and the planning of future service developments. Person specification Qualifications MB BS or equivalent medical qualification. Qualification or higher degree in medical education, clinical research, or management. Additional clinical qualifications ELIGIBILITY . click apply for full job details
Aug 07, 2025
Full time
Consultant Psychiatrist - Adult In-patients (Austen Ward) Consultant Main area General Adult Psychiatry Grade Consultant Contract Permanent Hours Full time - 10 sessions per week Job ref 350-MED-D Site Hollins Park, Warrington Town Warrington Salary £105,504 - £139,% R&R (non contractual) plus 1% on call Salary period Yearly Closing 19/08/:59 Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect. We take positive action to support disadvantaged groups and also particularly encourage applications from ethnically diverse, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us. Job overview The Trust is seeking a Consultant Psychiatrist to work as part of the inpatient team on Austen ward, Hollins Park, Warrington. Austen ward is an all-male general adult ward, with 17 beds. There will be x2 junior doctors for the ward. These may be up to 3 depending on how the training posts are filled in each rotation. The post holder will have clinical supervisor responsibilities for the trainees on the Unit. The post has become vacant because of the previous post holder retiring after 20+ years of service with the Trust. At Mersey Care we are passionate about mental health and wellbeing and delivering the best possible care for the people we serve. Quality, recovery and wellbeing are at the heart of everything that we do. The Trust is focused on driving change and innovation by supporting and enhancing the leadership role of our senior clinicians and this role would offer opportunities for you to lead and develop excellent practice in the field. Main duties of the job Consultant psychiatrist responsibility for all patients on Austen ward. Carry out comprehensive psychiatric assessments and provide treatment for inpatients. Support staff to manage psychiatric emergencies. Conduct patient reviews and lead multidisciplinary ward reviews, CPA reviews and multi-professional meetings. To be the Responsible Clinician (RC) for the purposes of the Mental Health Act 1983 (amended 2007) and carry out duties in accordance with the code of practice. To provide verbal and written evidence to Mental Health Review Tribunals and Hospital Manager's hearings. To carry out comprehensive Risk Assessments and participate in Trust's risk management processes such as Health Risk Assessment and Management and Multi Agency Public Protection Arrangement Meetings. To provide medical leadership to the team. Liaise with carers. The post holder will be expected to maintain effective communication with other services. Provide clinical/educational supervision to junior colleagues. Working for our organisation Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so. Flexible working requests will be considered for all roles. Detailed job description and main responsibilities On Call and cover arrangements: The post holder will be included in the daily consultant on-call rota for Mid Mersey. There is usually always a higher trainee ST4-6 as second on call and a CT first on call during weekday evenings & nights and all-day weekends. On-call availability supplement is 1% - Band B low frequency, low intensity and has been consistently for many years. The rota is currently shared with approximately 20 FTE colleagues. When on-call the consultant is expected to cancel their routine work during normal working hours to prioritise unpredictable / emergency calls. Inpatient care for service users within Mid Mersey region of Mersey Care is provided by Consultants working within the teams at Peasley Cross Hospital St Helens, Hollins Park Hospital at Warrington, Brooker centre at Runcorn and Knowsley Resource centre at Whiston hospital site Knowsley. Within North Mersey region of Liverpool, Inpatient care is provided within teams at Broadoak Unit, Clock View Hospital, Windsor House, all based in Liverpool, and Hartley Hospital based in Southport. All wards across the Trust take admissions, as well as patient transfers. The post holder would be responsible for up to 17 patients on Austen ward. On average there are approximately 4 admissions per week with around 3 discharges. About 50-70 per cent of the admitted patients are detained at any given time and there is on average one Mental Health Review Tribunal hearing each week. Clinical Leadership: Participation in business planning for the locality and, as appropriate, contribution to the broader strategic and planning work of the Leading the improvement of the quality of care within the team and contribute to improving quality across the system. Teaching and Training: Teaching commitments of post, and support in place to achieve Trust-wide Teaching arrangements in locality/team. Participation in undergraduate and postgraduate clinical Participation in the training of other Providing educational supervision of trainees and other Taking part in continuing medical education within statutory Mersey Care has specific links with Liverpool Medical School and Edge Hill University Medical School The post holder would be expected to be approved as a Responsible Clinician or be willing to undertake training to obtain AC status / Section 12(2) MHA and will be expected to renew this approval according to agreed procedures. Clinical Duties: Consultant psychiatrist responsibility for Austen ward, Warrington. Carry out comprehensive psychiatric assessments and provide treatment for inpatients. Support ward-based staff to manage psychiatric emergencies. Conduct patient reviews and lead multidisciplinary ward reviews, CPA reviews and multi-professional meetings. To be the responsible clinician for the purposes of the Mental Health Act 1983 (amended 2007) and carry out duties in accordance with the code of practice. To provide verbal and written evidence to Mental Health Review Tribunals and Hospital Manager's hearings. To carry out comprehensive Risk Assessments and participate in Trust's risk management processes such as Health Risk Assessment and Management Meetings (H-RAMM) and Multi Agency Public Protection Arrangement (MAPPA) Meetings. To provide medical leadership to the inpatient team. Liaise with families / carers. Liaise with aspects of the Criminal Justice System regarding patients. Liaise with other stakeholders and interested parties. The post holder will be expected to maintain effective communication with other services, including in-patient and community mental health teams, and primary care. Provide clinical/educational supervision to junior colleagues. Training Duties: Participation in undergraduate and postgraduate clinical Participation in the training of other Providing educational supervision of trainees and other Taking part in continuing medical education within statutory limits. Clinical Governance: Expected contribution to clinical governance and responsibility for setting and monitoring standards. Participation in clinical audit and other local assurance Participation in service/team evaluation and the planning of future service developments. Person specification Qualifications MB BS or equivalent medical qualification. Qualification or higher degree in medical education, clinical research, or management. Additional clinical qualifications ELIGIBILITY . click apply for full job details
Orange Recruitment
Head of Services (Wellbeing)
Orange Recruitment Bath, Somerset
Job title: Head of Services(Wellbeing) Hours: 28 - 30 hours per week Salary: £37,299 to £38,426 FTE (starting at the bottom of the scale) Accountable to: CEO Base: Off the Record (OTR) in central Bath Contract: Permanent Off the Record Bath & North East Somerset (OTR) is a mental health and wellbeing charity that gives local young people a safe space to be heard and be themselves. We provide a range of free services for young people, including counselling, listening support, youth participation, advocacy, support for care leavers and a LGBTQ+ focused youth group. Equity, diversity, and inclusion are at the heart of what we value as an organisation. OTR is committed to equal employment opportunities regardless of race, age, religion, sex, sexual orientation, disability or any other status protected by law. Purpose of the Role This senior leadership position is responsible for managing and overseeing OTR's Wellbeing Services, which include our Engagement Team, Counselling Teams, and Clinical Supervisors. OTR's Engagement Team works creatively within the community to reach young people from a wide range of backgrounds, engaging them in OTR's services through initiatives such as Hospital Youth Work, our soon to open Spaces of Calm and community-based volunteering. Our counselling and listening services are delivered both in community settings throughout BaNES and across schools, college, and the university. The post holder will oversee and collaborate with our team of clinical supervisors and, alongside the CEO, play a key role in managing OTR's clinical governance. You will also act as the organisation's Deputy Designated Safeguarding Lead (DDSL), ensuring robust safeguarding practices across all Wellbeing Services. As Head of Services for Wellbeing, you will inspire, support, and manage the leads within your service area. This includes providing strong line management and strategic guidance to staff and volunteers to ensure the delivery of high-quality, impactful services for young people. Working in partnership with the CEO, you will develop strong relationships with commissioners and funders to ensure the sustainability and growth of our Wellbeing Services. You will also lead on reporting, quality assurance and continuous service improvement, ensuring our offer remains innovative, inclusive, and responsive to the evolving needs of young people. The post holder will be a key member of OTR's Senior Management Team (SMT), working collaboratively with their co-Head of Services (Voice), the Head of Resources, and the CEO to help shape and deliver the organisation's strategy, drive innovation, and support long-term organisational growth. Your attributes We are looking for a great people manager with a strategic mindset, who is passionate about our mission. If you can't tick off every point in the job description below but feel you have the right transferable skills to succeed in the post, please do still apply. If you would like an informal, confidential conversation about the role before applying, please email to arrange a time for a chat with the CEO. Main Responsibilities Operational oversight and responsibility for OTR's Wellbeing service, working with the team Leads to ensure that there is continuity of quality service provision across the work areas. Line management of two Lead Counsellors and our Engagement Lead. OTR's DDSL, working with the CEO and Head of Services (Voice) to optimise OTR's safeguarding policies and practice, and to ensure staff and volunteers are confident and able to manage safeguarding. Service evaluation and development - ensuring young people receive the best possible quality of support, capturing feedback and learning to continually develop the support we provide, writing reports on our work as required. Quality assurance - working with team leads, and supported by the data from our client record system, embedding methods across our work to ensure we're delivering on contractual goals and targets. Working with clinical supervisors - becoming the point of contact for the external clinical supervisors who provide clinical governance for OTR. Overseeing all 1:1 and group supervisory relationships within the Wellbeing team. Budgets - working with the CEO and team leads to set and manage the Wellbeing service budgets and expenditure. Joint responsibilities as part of the Senior Management Team (SMT) Funding - working with the SMT, team leads and Development Manager on funding/development opportunities for Wellbeing services. Strategy - overseeing and managing the implementation of OTR's organisational strategy, including reporting to the Board. General responsibilities - for all staff Participate in the day-to-day work of the organisation - such as reporting, attending team and other meetings as required, and taking a flexible approach to general administrative and support tasks Be an ambassador for OTR, actively promoting our vision and work Ensure the effective implementation of the organisation's policies and overall organisational objectives, including Health & Safety policies and procedures, taking responsibility for their own personal health, safety and welfare in the workplace. Following safeguarding policies and procedures in all aspects of the work with children and young people. Actively promoting good equal opportunities practices across all aspects of work and taking positive steps to counter discrimination however and wherever it occurs. Participate constructively in supervision and staff development opportunities including training and team building initiatives. Contribute to co-operative working across all the services within OTR. Promote and enable active involvement of young people in planning, improving and making decisions about OTR services. Ensure effective and accessible communication with staff, service users and the general public. Contribute to maintaining and developing effective professional relationships both internally and with outside agencies. Undertake any other reasonable duties consistent with the skills and duties needed for this role, as required. Working pattern and location This role can be offered at between 28 and 30 hours per week, with exact working hours to be agreed. You will be expected to be in the office for a minimum of two days a week, with the option to work from home on other days. Our office is in central Bath, very close to Bath Spa train station and Bath central bus station. Applicants should note that you will need to be on call at least one evening each week as part of our safeguarding rota. Our services run until 7.30pm three nights a week, and until 9pm on Wednesdays. Flexitime is available to cover periods on call. Working environment The post holder will be based in a shared office with access to meeting rooms. How to apply If you're ready to proceed, we would love to hear from you. Please download, complete and email us the application form. The closing date for applications is 3pm on Wednesday 13th August 2025 Interviews will take place at our office in Bath in the week commencing 18th August 2025 Terms and Conditions Contract: Permanent, with a probationary period of 6 months Paid leave entitlement: 25 days plus 2 discretionary days and all English public holidays, plus up to 5 extra days to recognise continuous service. This entitlement is pro-rated for part-time employees. Two days' paid volunteering leave to enable you to support causes that matter to you (FTE) Pension scheme Death-in-service benefit Training and development opportunities for all our staff Appointments will be subject to satisfactory references and an Enhanced level Criminal Records Bureau check. The job description is a general outline of the job duties and responsibilities and may be amended as OTR develops. The post holder maybe required to undertake other additional duties as may be reasonably required from time to time.
Aug 07, 2025
Full time
Job title: Head of Services(Wellbeing) Hours: 28 - 30 hours per week Salary: £37,299 to £38,426 FTE (starting at the bottom of the scale) Accountable to: CEO Base: Off the Record (OTR) in central Bath Contract: Permanent Off the Record Bath & North East Somerset (OTR) is a mental health and wellbeing charity that gives local young people a safe space to be heard and be themselves. We provide a range of free services for young people, including counselling, listening support, youth participation, advocacy, support for care leavers and a LGBTQ+ focused youth group. Equity, diversity, and inclusion are at the heart of what we value as an organisation. OTR is committed to equal employment opportunities regardless of race, age, religion, sex, sexual orientation, disability or any other status protected by law. Purpose of the Role This senior leadership position is responsible for managing and overseeing OTR's Wellbeing Services, which include our Engagement Team, Counselling Teams, and Clinical Supervisors. OTR's Engagement Team works creatively within the community to reach young people from a wide range of backgrounds, engaging them in OTR's services through initiatives such as Hospital Youth Work, our soon to open Spaces of Calm and community-based volunteering. Our counselling and listening services are delivered both in community settings throughout BaNES and across schools, college, and the university. The post holder will oversee and collaborate with our team of clinical supervisors and, alongside the CEO, play a key role in managing OTR's clinical governance. You will also act as the organisation's Deputy Designated Safeguarding Lead (DDSL), ensuring robust safeguarding practices across all Wellbeing Services. As Head of Services for Wellbeing, you will inspire, support, and manage the leads within your service area. This includes providing strong line management and strategic guidance to staff and volunteers to ensure the delivery of high-quality, impactful services for young people. Working in partnership with the CEO, you will develop strong relationships with commissioners and funders to ensure the sustainability and growth of our Wellbeing Services. You will also lead on reporting, quality assurance and continuous service improvement, ensuring our offer remains innovative, inclusive, and responsive to the evolving needs of young people. The post holder will be a key member of OTR's Senior Management Team (SMT), working collaboratively with their co-Head of Services (Voice), the Head of Resources, and the CEO to help shape and deliver the organisation's strategy, drive innovation, and support long-term organisational growth. Your attributes We are looking for a great people manager with a strategic mindset, who is passionate about our mission. If you can't tick off every point in the job description below but feel you have the right transferable skills to succeed in the post, please do still apply. If you would like an informal, confidential conversation about the role before applying, please email to arrange a time for a chat with the CEO. Main Responsibilities Operational oversight and responsibility for OTR's Wellbeing service, working with the team Leads to ensure that there is continuity of quality service provision across the work areas. Line management of two Lead Counsellors and our Engagement Lead. OTR's DDSL, working with the CEO and Head of Services (Voice) to optimise OTR's safeguarding policies and practice, and to ensure staff and volunteers are confident and able to manage safeguarding. Service evaluation and development - ensuring young people receive the best possible quality of support, capturing feedback and learning to continually develop the support we provide, writing reports on our work as required. Quality assurance - working with team leads, and supported by the data from our client record system, embedding methods across our work to ensure we're delivering on contractual goals and targets. Working with clinical supervisors - becoming the point of contact for the external clinical supervisors who provide clinical governance for OTR. Overseeing all 1:1 and group supervisory relationships within the Wellbeing team. Budgets - working with the CEO and team leads to set and manage the Wellbeing service budgets and expenditure. Joint responsibilities as part of the Senior Management Team (SMT) Funding - working with the SMT, team leads and Development Manager on funding/development opportunities for Wellbeing services. Strategy - overseeing and managing the implementation of OTR's organisational strategy, including reporting to the Board. General responsibilities - for all staff Participate in the day-to-day work of the organisation - such as reporting, attending team and other meetings as required, and taking a flexible approach to general administrative and support tasks Be an ambassador for OTR, actively promoting our vision and work Ensure the effective implementation of the organisation's policies and overall organisational objectives, including Health & Safety policies and procedures, taking responsibility for their own personal health, safety and welfare in the workplace. Following safeguarding policies and procedures in all aspects of the work with children and young people. Actively promoting good equal opportunities practices across all aspects of work and taking positive steps to counter discrimination however and wherever it occurs. Participate constructively in supervision and staff development opportunities including training and team building initiatives. Contribute to co-operative working across all the services within OTR. Promote and enable active involvement of young people in planning, improving and making decisions about OTR services. Ensure effective and accessible communication with staff, service users and the general public. Contribute to maintaining and developing effective professional relationships both internally and with outside agencies. Undertake any other reasonable duties consistent with the skills and duties needed for this role, as required. Working pattern and location This role can be offered at between 28 and 30 hours per week, with exact working hours to be agreed. You will be expected to be in the office for a minimum of two days a week, with the option to work from home on other days. Our office is in central Bath, very close to Bath Spa train station and Bath central bus station. Applicants should note that you will need to be on call at least one evening each week as part of our safeguarding rota. Our services run until 7.30pm three nights a week, and until 9pm on Wednesdays. Flexitime is available to cover periods on call. Working environment The post holder will be based in a shared office with access to meeting rooms. How to apply If you're ready to proceed, we would love to hear from you. Please download, complete and email us the application form. The closing date for applications is 3pm on Wednesday 13th August 2025 Interviews will take place at our office in Bath in the week commencing 18th August 2025 Terms and Conditions Contract: Permanent, with a probationary period of 6 months Paid leave entitlement: 25 days plus 2 discretionary days and all English public holidays, plus up to 5 extra days to recognise continuous service. This entitlement is pro-rated for part-time employees. Two days' paid volunteering leave to enable you to support causes that matter to you (FTE) Pension scheme Death-in-service benefit Training and development opportunities for all our staff Appointments will be subject to satisfactory references and an Enhanced level Criminal Records Bureau check. The job description is a general outline of the job duties and responsibilities and may be amended as OTR develops. The post holder maybe required to undertake other additional duties as may be reasonably required from time to time.
Naimuri - Technical Lead
QinetiQ Limited
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Role Type: Permanent Full Time We can offer you the chance to help make the UK a safer place through innovation, working in partnership with government and law enforcement organisations on some of the most challenging data and technology problems out there. We strongly encourage candidates of all different backgrounds and identities to apply. We are committed to building an inclusive, safe and supportive environm ent that allows everyone to do their best work. We are happy to support any accessibility or neurodiversity requirements that you may need during the recruitment proce ss. About us We've been around for about ten years and grown from being a little-known tech start-up to creating our own community at the heart of the thriving and diverse tech and digital ecosystem of Greater Manchester. Our name Naimuri is Japanese and simply means These principles apply to every aspect of an organisation from technology, process and infrastructure, through to people, culture and leadership. This means that we empower our teams to do what they think is the right thing, giving them the skills and confidence to explore new ways of working, and to create a bias-free environment, where all our people feel comfortable collaborating to deliver the finest ideas and solutions in an agile environment. Our business is focused on 4 cornerstones, which shape and underpin the way in which we go about work and treat each other. These are: Wellbeing, Empowerment, Perpetual Edge and Delivery. People and culture are at the heart of Naimuri, so that collectively, we can realise our mission of 'making the UK a safer place to be'. About the role Working on a variety of projects that range in length from a few weeks to 5+ years, the role of a Technical lead is to own t he overall technical solution, and guide the technical delivery of a project, with the key aim of reducing risk and improving project outcomes. You will act as the primary technical point of contact for the customer and other stakeholders (partners, suppliers, Naimuri management) on a specific project. Your responsibilities will include solutions architecture and delivery roadmap, along with supporting the customer in their decision making. You will engage regularly with other technical leads across the company, both seeking and providing support. This will include time allocated to individual projects, as well as wider engagement. Here are some things we've worked on recently that might give you a better sense of the kind of work you could be leading on: Building a data analytics tool using a Neo4J graph database. A DevOps platform to support 3000 users. Processing digital forensic data to enable search and insight generation. A search and reporting system backed by an ElasticSearch cluster. A custom workflow tool using Camunda, with a React/TS front-end An AI assurance capability Orchestrating a data pipeline and designing specialist metrics for the evaluation of the performance of LLMs in different contexts. Trials test databases and reporting tools using technologies such as ElasticSearch, Nifi and Camunda. Accountabilities: Understands the technical aspects of the project and the wider customer business model. Creates and maintains the solution design and/or architecture of the solution. Ensures team members understand and adhere to project standards for quality, documentation, techniques and tools. Identifies, escalates & manages technical risk with Team Manager and/or Delivery Lead. Supports Delivery Lead and/or Product Owner with backlog prioritisation. Seen as a role model and mentor by the team. Follows and contributes to Agile project processes such as stand-ups and retrospectives Provides input for longer term technical roadmaps. Challenges detail design choices within the team. Leads reviews on others' designs. You will be working closely with our development teams who are responsible for the following: Designing, implementing, documenting, and maintaining software solutions. Full stack development using Front End technologies such as React, integrating AWS services and open source tooling, using a variety of different databases (e.g. MongoDb or ElasticSearch) and developing in Java, TypeScript or Python. Working with our Platform Engineers to help manage and maintain their own infrastructure e.g. Kubernetes Building and adding to automated delivery pipelines (using GitLab). It would be advantageous if you have : Prior experience working in the Defence domain, and/or delivering software solutions into Defence customers. Understanding and/or practical experience of working within Secure by Design (SbD) principles (ie/ JSP 440/604). Familiarity with Cloud technologies such as AWS, Azure and or GCP. Knowledge of accessibility standards (WCAG/GDS etc ). Experience with CI/CD pipelines. Experience with Kubernetes and Docker. Location Our Head Office is based in Salford Quays, Manchester, with satellite teams currently in London and Gloucestershire. We offer hybrid working where you can work from home for part of your working week with time on site being based on the needs of your assigned delivery and agreed Ways of Working for your team. This would normally be a maximum of one or two days per week but you would be welcome to spend more days in the office if you preferred. For this role, we would be interested to hear from applicants who may be based in other locations, therefore Greater Manchester, Portsmouth, Cambridgeshire or Malvern area. About you We're looking for someone with experience leading teams in the development of software solutions. You should have some opinions on: What good code looks like (front end or back end) How to select appropriate technologies for a solution How to spot smells in the code What a good team dynamic looks like Knowledge of developing on the cloud is preferred, although not essential. Solid fundamentals with software development, systems integration, problem solving, and teamwork pave the way. You might have a degree, it might be in a related field. You might not, and you can demonstrate how you've trodden the path for yourself. Pay and benefits Naimuri pays competitively within the industry based on your role's base location rates. The salary for this position is dependent upon your experience. We assess seniority relative to the team at Naimuri during the interviewing process. A full time working week is 37.5 hours and you have flexibility over when you give that time. We also offer part-time working which can be discussed during the recruitment process. Our core hours are 10:00am - 3:00pm and our office hours are between 7:30 and 18:00 Monday to Friday. Benefits include: Flexible/Hybrid working options A company performance related bonus Pension matched 1.5x up to 10.5% AXA group 1 medical cover Personal training budget Recruitment Process We want to ensure that you feel comfortable and confident when interviewing with us. To help you prepare, our recruitment team will discuss the process in more detail with you when you apply. We are happy to support any accessibility or neurodiversity requirements.
Aug 07, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Role Type: Permanent Full Time We can offer you the chance to help make the UK a safer place through innovation, working in partnership with government and law enforcement organisations on some of the most challenging data and technology problems out there. We strongly encourage candidates of all different backgrounds and identities to apply. We are committed to building an inclusive, safe and supportive environm ent that allows everyone to do their best work. We are happy to support any accessibility or neurodiversity requirements that you may need during the recruitment proce ss. About us We've been around for about ten years and grown from being a little-known tech start-up to creating our own community at the heart of the thriving and diverse tech and digital ecosystem of Greater Manchester. Our name Naimuri is Japanese and simply means These principles apply to every aspect of an organisation from technology, process and infrastructure, through to people, culture and leadership. This means that we empower our teams to do what they think is the right thing, giving them the skills and confidence to explore new ways of working, and to create a bias-free environment, where all our people feel comfortable collaborating to deliver the finest ideas and solutions in an agile environment. Our business is focused on 4 cornerstones, which shape and underpin the way in which we go about work and treat each other. These are: Wellbeing, Empowerment, Perpetual Edge and Delivery. People and culture are at the heart of Naimuri, so that collectively, we can realise our mission of 'making the UK a safer place to be'. About the role Working on a variety of projects that range in length from a few weeks to 5+ years, the role of a Technical lead is to own t he overall technical solution, and guide the technical delivery of a project, with the key aim of reducing risk and improving project outcomes. You will act as the primary technical point of contact for the customer and other stakeholders (partners, suppliers, Naimuri management) on a specific project. Your responsibilities will include solutions architecture and delivery roadmap, along with supporting the customer in their decision making. You will engage regularly with other technical leads across the company, both seeking and providing support. This will include time allocated to individual projects, as well as wider engagement. Here are some things we've worked on recently that might give you a better sense of the kind of work you could be leading on: Building a data analytics tool using a Neo4J graph database. A DevOps platform to support 3000 users. Processing digital forensic data to enable search and insight generation. A search and reporting system backed by an ElasticSearch cluster. A custom workflow tool using Camunda, with a React/TS front-end An AI assurance capability Orchestrating a data pipeline and designing specialist metrics for the evaluation of the performance of LLMs in different contexts. Trials test databases and reporting tools using technologies such as ElasticSearch, Nifi and Camunda. Accountabilities: Understands the technical aspects of the project and the wider customer business model. Creates and maintains the solution design and/or architecture of the solution. Ensures team members understand and adhere to project standards for quality, documentation, techniques and tools. Identifies, escalates & manages technical risk with Team Manager and/or Delivery Lead. Supports Delivery Lead and/or Product Owner with backlog prioritisation. Seen as a role model and mentor by the team. Follows and contributes to Agile project processes such as stand-ups and retrospectives Provides input for longer term technical roadmaps. Challenges detail design choices within the team. Leads reviews on others' designs. You will be working closely with our development teams who are responsible for the following: Designing, implementing, documenting, and maintaining software solutions. Full stack development using Front End technologies such as React, integrating AWS services and open source tooling, using a variety of different databases (e.g. MongoDb or ElasticSearch) and developing in Java, TypeScript or Python. Working with our Platform Engineers to help manage and maintain their own infrastructure e.g. Kubernetes Building and adding to automated delivery pipelines (using GitLab). It would be advantageous if you have : Prior experience working in the Defence domain, and/or delivering software solutions into Defence customers. Understanding and/or practical experience of working within Secure by Design (SbD) principles (ie/ JSP 440/604). Familiarity with Cloud technologies such as AWS, Azure and or GCP. Knowledge of accessibility standards (WCAG/GDS etc ). Experience with CI/CD pipelines. Experience with Kubernetes and Docker. Location Our Head Office is based in Salford Quays, Manchester, with satellite teams currently in London and Gloucestershire. We offer hybrid working where you can work from home for part of your working week with time on site being based on the needs of your assigned delivery and agreed Ways of Working for your team. This would normally be a maximum of one or two days per week but you would be welcome to spend more days in the office if you preferred. For this role, we would be interested to hear from applicants who may be based in other locations, therefore Greater Manchester, Portsmouth, Cambridgeshire or Malvern area. About you We're looking for someone with experience leading teams in the development of software solutions. You should have some opinions on: What good code looks like (front end or back end) How to select appropriate technologies for a solution How to spot smells in the code What a good team dynamic looks like Knowledge of developing on the cloud is preferred, although not essential. Solid fundamentals with software development, systems integration, problem solving, and teamwork pave the way. You might have a degree, it might be in a related field. You might not, and you can demonstrate how you've trodden the path for yourself. Pay and benefits Naimuri pays competitively within the industry based on your role's base location rates. The salary for this position is dependent upon your experience. We assess seniority relative to the team at Naimuri during the interviewing process. A full time working week is 37.5 hours and you have flexibility over when you give that time. We also offer part-time working which can be discussed during the recruitment process. Our core hours are 10:00am - 3:00pm and our office hours are between 7:30 and 18:00 Monday to Friday. Benefits include: Flexible/Hybrid working options A company performance related bonus Pension matched 1.5x up to 10.5% AXA group 1 medical cover Personal training budget Recruitment Process We want to ensure that you feel comfortable and confident when interviewing with us. To help you prepare, our recruitment team will discuss the process in more detail with you when you apply. We are happy to support any accessibility or neurodiversity requirements.
Senior Software Engineering Manager
BT Group Manchester, Lancashire
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Senior Software Engineering Manager Posting Date: 30 Jul 2025 Function: Software Engineering Unit: Digital Location: New Bailey, Manchester, United Kingdom Salary: Competitive with Benefits Recruiter: Molly Lees Internal Closing Date: 9th August 2025 The Senior Software Engineering Manager oversees software engineering activities, shaping the strategic direction of the software engineering practice to deliver the roadmap that supports BT's commercial strategy through cross functional business partnering. What you'll be doing Leads engineering teams critical to the organisation's performance through the delivery of high-quality code within time and budget standards/requirements Mentors, coaches, and manages several teams to develop current and future team capabilities and ensure performance in delivering the most impactful features to both internal and external users of the BT team Leads the team in adopting relevant new technologies, tools, methods and processes that progressively advances service capabilities to its different stakeholders Ensures timely releases from teams by overseeing compliance with key release quality metrics Operates as an SME within own field of expertise, driving technical decisions, technology choices and contributes to group level discussion around architecture for a wide range of high performance products, capabilities, and platforms, effectively balancing short-term impact with long-term transformation Oversees the team in developing an ambitious and compelling technical roadmap to meet the needs of the business, engineering organisation and defined technology strategy Oversees engineering and operational excellence initiatives, implementing metrics and processes for regular assessment and improvement through the implementation of processes and tools supporting multiple platforms Ensures team standards of engineering and operational excellence are upheld, establishing metrics and processes for regular assessment and improvement through the creation and implementation of processes and tools supporting multiple platforms Drives an engineering culture that supports innovation and creativity while delivering high quality products with predictability and reliability Builds 'best-in-class' engineering for services by ensuring that the services and the components are well-defined and modularised, secure, reliable, diagnosable, actively monitored and reusable Leads the evaluation and implementation of high-quality tools and automation processes to support continuous delivery and developer productivity Ensures the development and adoption of a DevOps mindset across the engineering teams Leads the implementation of continuous improvement opportunities to improve the software engineering team processes Skills Full-stack software development capabilities (.NET, C/C++, APIs, Cloud) (Mandatory) Led 24x7x365 operational support team for a multi-million pound contract (Mandatory) Complete software delivery responsibility for a multi-million pound contract (Mandatory) Ability to achieve SC clearance (Mandatory) Applies knowledge of artificial intelligence and machine learning from a data perspective and understands potential data applications to improve overall business outcomes. Uses a network of remote servers hosted on the Internet to store, manage, and process data, rather than a local server or a personal computer. Develops software systems, focusing on building single-function modules with well-defined interfaces and operations. Tests each change done to a codebase automatically and as early as possible, pushing changes to a staging or production system. Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best. Competitive salary 25 days annual leave (plus bank holidays) 15% on target bonus Company car cash allowance Life Assurance Pension scheme Private Medical cover Direct share scheme 50% off EE mobile pay monthly or SIM only plans Exclusive colleague discounts on our latest and greatest BT broadband packages BT TV with TNT Sports and NOW Entertainment 30% discount for friends and family on EE mobile pay monthly and SIM only plans About us BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Aug 07, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Senior Software Engineering Manager Posting Date: 30 Jul 2025 Function: Software Engineering Unit: Digital Location: New Bailey, Manchester, United Kingdom Salary: Competitive with Benefits Recruiter: Molly Lees Internal Closing Date: 9th August 2025 The Senior Software Engineering Manager oversees software engineering activities, shaping the strategic direction of the software engineering practice to deliver the roadmap that supports BT's commercial strategy through cross functional business partnering. What you'll be doing Leads engineering teams critical to the organisation's performance through the delivery of high-quality code within time and budget standards/requirements Mentors, coaches, and manages several teams to develop current and future team capabilities and ensure performance in delivering the most impactful features to both internal and external users of the BT team Leads the team in adopting relevant new technologies, tools, methods and processes that progressively advances service capabilities to its different stakeholders Ensures timely releases from teams by overseeing compliance with key release quality metrics Operates as an SME within own field of expertise, driving technical decisions, technology choices and contributes to group level discussion around architecture for a wide range of high performance products, capabilities, and platforms, effectively balancing short-term impact with long-term transformation Oversees the team in developing an ambitious and compelling technical roadmap to meet the needs of the business, engineering organisation and defined technology strategy Oversees engineering and operational excellence initiatives, implementing metrics and processes for regular assessment and improvement through the implementation of processes and tools supporting multiple platforms Ensures team standards of engineering and operational excellence are upheld, establishing metrics and processes for regular assessment and improvement through the creation and implementation of processes and tools supporting multiple platforms Drives an engineering culture that supports innovation and creativity while delivering high quality products with predictability and reliability Builds 'best-in-class' engineering for services by ensuring that the services and the components are well-defined and modularised, secure, reliable, diagnosable, actively monitored and reusable Leads the evaluation and implementation of high-quality tools and automation processes to support continuous delivery and developer productivity Ensures the development and adoption of a DevOps mindset across the engineering teams Leads the implementation of continuous improvement opportunities to improve the software engineering team processes Skills Full-stack software development capabilities (.NET, C/C++, APIs, Cloud) (Mandatory) Led 24x7x365 operational support team for a multi-million pound contract (Mandatory) Complete software delivery responsibility for a multi-million pound contract (Mandatory) Ability to achieve SC clearance (Mandatory) Applies knowledge of artificial intelligence and machine learning from a data perspective and understands potential data applications to improve overall business outcomes. Uses a network of remote servers hosted on the Internet to store, manage, and process data, rather than a local server or a personal computer. Develops software systems, focusing on building single-function modules with well-defined interfaces and operations. Tests each change done to a codebase automatically and as early as possible, pushing changes to a staging or production system. Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best. Competitive salary 25 days annual leave (plus bank holidays) 15% on target bonus Company car cash allowance Life Assurance Pension scheme Private Medical cover Direct share scheme 50% off EE mobile pay monthly or SIM only plans Exclusive colleague discounts on our latest and greatest BT broadband packages BT TV with TNT Sports and NOW Entertainment 30% discount for friends and family on EE mobile pay monthly and SIM only plans About us BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
NFP People
Project Lead x3
NFP People West Bromwich, West Midlands
x3Project Lead - Phoenix Are you ready to lead an innovative new programme making a real difference in the lives of individuals reintegrating into society after prison as we have three Project Lead positions available? Position: Project Lead - Phoenix x3 Location: West Bromwich (on-site) Salary: £32,000 per annum (pro rata for each position) Contract: Fixed Term Hours: Part Time - 2 x 30 hours/week at £25,600 per annum (7-day rota) and 1 x 22.5 hours/week at £19,200 per annum (7-day rota) Closing Date: Sunday 10th August 2025 The Role We're launching Phoenix, a ground-breaking pilot supporting prison leavers with complex mental health needs, and we're looking for three experienced and passionate Project Leads to drive this forward. As a Project Lead, you'll play a pivotal role in coordinating a dedicated on-site team to deliver high-quality support that promotes mental wellness, reduces reoffending, and empowers individuals to thrive. You'll oversee the day-to-day running of the project, from admissions and risk management to leading team performance and developing partnerships. You'll also work closely with our evaluation partners to shape and evidence the impact of this pilot model. This is an exciting opportunity to be at the heart of innovation in supported accommodation - ideal for someone who thrives in a fast-paced, person-centred environment and brings experience from the criminal justice, social care, or mental health sectors. This is a site-based role, requiring availability across a 7-day shift pattern including evenings, weekends, and bank holidays. About You To succeed in the role of Project Lead, you will need: A proven track record in project leadership, ideally in criminal justice, social care, or the non-profit sector Experience managing a team and driving service performance in a care environment Strong decision-making skills and the ability to work independently under pressure A collaborative and compassionate approach to leadership Experience with community engagement and building external networks A working understanding of safeguarding, health and safety, and risk management in a social care context We particularly welcome applications from individuals with lived experience of mental ill health or the criminal justice system. About Us As an established charity which provides high quality accommodation and support for adults living with enduring mental health conditions and complex needs. Our purpose is to help people on their journey to mental wellness, purpose, and independence. Supported housing provides crucial help to some of the most vulnerable people in our country. It can have an enormous positive impact on an individual's quality of life: from their physical and mental health to their engagement with the community. Other roles you may have experience of could be Project Manager, Criminal Justice Project Lead, Mental Health Project Coordinator, Housing Services Manager, Reintegration Support Manager, Supported Housing Project Lead, Community Justice Manager, Care Services Manager, Senior Support Worker, Offender Rehabilitation Coordinator, Social Care Team Leader, etc . PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Aug 07, 2025
Full time
x3Project Lead - Phoenix Are you ready to lead an innovative new programme making a real difference in the lives of individuals reintegrating into society after prison as we have three Project Lead positions available? Position: Project Lead - Phoenix x3 Location: West Bromwich (on-site) Salary: £32,000 per annum (pro rata for each position) Contract: Fixed Term Hours: Part Time - 2 x 30 hours/week at £25,600 per annum (7-day rota) and 1 x 22.5 hours/week at £19,200 per annum (7-day rota) Closing Date: Sunday 10th August 2025 The Role We're launching Phoenix, a ground-breaking pilot supporting prison leavers with complex mental health needs, and we're looking for three experienced and passionate Project Leads to drive this forward. As a Project Lead, you'll play a pivotal role in coordinating a dedicated on-site team to deliver high-quality support that promotes mental wellness, reduces reoffending, and empowers individuals to thrive. You'll oversee the day-to-day running of the project, from admissions and risk management to leading team performance and developing partnerships. You'll also work closely with our evaluation partners to shape and evidence the impact of this pilot model. This is an exciting opportunity to be at the heart of innovation in supported accommodation - ideal for someone who thrives in a fast-paced, person-centred environment and brings experience from the criminal justice, social care, or mental health sectors. This is a site-based role, requiring availability across a 7-day shift pattern including evenings, weekends, and bank holidays. About You To succeed in the role of Project Lead, you will need: A proven track record in project leadership, ideally in criminal justice, social care, or the non-profit sector Experience managing a team and driving service performance in a care environment Strong decision-making skills and the ability to work independently under pressure A collaborative and compassionate approach to leadership Experience with community engagement and building external networks A working understanding of safeguarding, health and safety, and risk management in a social care context We particularly welcome applications from individuals with lived experience of mental ill health or the criminal justice system. About Us As an established charity which provides high quality accommodation and support for adults living with enduring mental health conditions and complex needs. Our purpose is to help people on their journey to mental wellness, purpose, and independence. Supported housing provides crucial help to some of the most vulnerable people in our country. It can have an enormous positive impact on an individual's quality of life: from their physical and mental health to their engagement with the community. Other roles you may have experience of could be Project Manager, Criminal Justice Project Lead, Mental Health Project Coordinator, Housing Services Manager, Reintegration Support Manager, Supported Housing Project Lead, Community Justice Manager, Care Services Manager, Senior Support Worker, Offender Rehabilitation Coordinator, Social Care Team Leader, etc . PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Mazars UK
Advisory & Valuations - Energy, Infrastructure & Environment - Associate Director
Mazars UK Maidstone, Kent
Advisory & Valuations - Energy, Infrastructure & Environment - Associate Director (4922) Forvis Mazars ' Energy, Infrastructure & Environment practice is trusted by the world's leading investors and developers in the sector to deliver a broad range of services. Within this practice, the Infrastructure Finance business unit provides modelling, model audit, valuations, training and advisory services to clients across EMEA and the Americas, from regional hubs in London, Paris, New York, Toronto, Johannesburg and Delhi. Job Purpose To support Partners and Directors in further developing the Advisory and Valuations service lines within Forvis Mazars through the delivery of a high-quality service across a range of clients within the energy & infrastructure sector - acquisitions, valuations, sales, fundraisings, bid advisory and debt raisings. We are now looking for the right person to help drive the business forward. The right person would: Be able to lead advisory and valuation assignments, both through proactive project management and by providing commercial and sector-based direction to a broader team of sector specialists (it is expected that an individual will split their time 50:50 between advisory and valuations assignments, however this may be flexed based on client requirements from time to time). Have excellent client relationship building skills, combining commitment to first-rate client service with the curiosity to understand the client's business and assets. Have first-rate powerpoint skills, report writing skills, combined with natural intellectual curiosity. Be comfortable interpreting, sense-checking and running Excel-based financial models with 3-way financial statements. Be committed to business development as well as project execution. Have significant experience in the energy and infrastructure sector already. The role could be at the Associate Director level or at the Manager level, depending mostly on the candidate's level of experience. At the AD level, we would expect more autonomous client relationships, more business development responsibilities and more leadership within the team. Professional Responsibilities Project Delivery Manage the delivery of advisory engagements. This will include: Preparing transaction documentation - business plans, information memorandum and financial models. Researching and approaching potential buyers / sellers for clients. Taking the day to day lead role in running assignments, typically with a portfolio of assignments at any one time. Project managing aspects of larger transactions and project managing, in full, smaller ones. Building strong working relationships with the client, ensuring any problems or requests are dealt with promptly. Providing clear tactical advice on larger and more complex transactions, under the supervision of more senior team members. Maintaining control and stability under pressure whilst recognising the deadline or urgency to be dealt with. Ensuring that clients are billed according to the agreed billing plans under each engagement. Ensuring that projects are managed in accordance with Mazars' quality and risk procedures. Ensuring budget is set and managed, with appropriate financial management on the jobs. Manage the delivery of valuation engagements. This will include: Producing a project plan and managing other team members to ensure that this plan is delivered. Analysing information received, identifying key valuation issues, raising questions with clients and reflecting these in our valuation conclusions. Reviewing market evidence produced by valuation researchers; sense-checking and adding to this by building a network of contacts and getting informal market feedback on current market conditions. Analysing financial models, ensuring sensitivities are run correctly and reviewing valuation calculations. Report writing and/or reviewing drafts of reports written by team members. Financial management of projects, including financial forecasting, billing and debt collection, and reporting on their progress to the Director/Partner. Ensuring projects are managed in accordance with Mazars' quality and risk procedures. Over time, developing direct relationships with clients, gaining their trust. Leading, coaching and reviewing the work of more junior valuation professionals. People & Product Development Help to develop our client deliverables, processes and our team technically by ensuring that they are properly informed by relevant sector dynamics and a commercial understanding. Acting as a mentor to junior team members: help individuals to achieve their potential through coaching, training and development. Reviewing the work of others and provide informal feedback throughout the fieldwork stage. Help to ensure that our deliverables and other outputs are visually effective and clear. Build broader market relationships and knowledge that will help to ensure that our valuations are up to date and informed by the latest market insights; help to build the culture of the team so that junior team members also become used to doing this. Help to promote a general culture of learning and development across the team from one job to the next. Potential for line management responsibilities for staff in London, Delhi and Pune. Business Development & Broader Team Engagement Develop market intelligence and sector knowledge to prepare for new deal opportunities and pitches. Take lead on proposal documents for new opportunities and help to convert these. Build an external network, developing a strong rapport with both existing and target clients and key market constituents. Support the team in marketing activity as well as building own market profile. Build an internal network within Forvis Mazars (both in the UK and internationally), to maximise the value we bring to clients and opportunities for the firm as a whole. Work as part of an integrated deal advisory offering, working closely with colleagues across Transaction Services, Tax and other advisory teams. Promote Forvis Mazars energy and infrastructure sector knowledge both within the broader teams at Forvis Mazars and to other relevant parts of the firm. Key Requirements The right person is likely to have several years of experience doing deal advisory and valuation work in the energy and infrastructure sector (at least 6 years for the manager role, or 8 years for the associate director role). Strong track record in the energy & infrastructure sector, gained through M&A or financing transactions. Good understanding of the industry, key sector trends and the key players in the market. Demonstrable project management skills and ability to work toward demanding timetables. Strong, proven financial modelling capabilities, including proven knowledge of market standard valuation techniques in the energy and infrastructure sector. Track record of building enduring relationships with clients through repeat work. Ability to interpret and present results, identify issues through sound analysis and application of commercial acumen in all situations. Be a highly pro-active, confident team player with a proven ability to build constructive professional relationships at all levels. Ability to develop self and others, with proven track record of managing junior members of the team (for Manager level). Detailed understanding of engagement and risk processes used in an accountancy firm context, and experience of applying these. Accounting and/or broader finance knowledge, including qualifications such as the ACA or CFA, would be desirable but not essential. Fluency in English both written and verbal is mandatory and fluency in a second EU language is desirable. Self-motivated, ambitious and hard working. Driven by a passion to provide excellent client service and to build a growing business, with a strong team ethic. Excellent written and oral presentation skills. Excellent MS Office skills. About Forvis Mazars Forvis Mazars is a leading global professional services network. The network operates under a single brand worldwide, with just two members: Forvis Mazars LLP in the United States and Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories. Both member firms share a commitment to providing an unmatched client experience, delivering audit & assurance, tax and advisory services around the world. Together, our strategic vision strives to move our clients, people, industry and communities forward. Through our reach and areas of expertise, we help organisations respond to emerging sustainability issues in the global marketplace including human rights, climate change, environmental impacts and culture. We are one diverse, multicultural, multi-generational team with a huge sense of connection and belonging. This is a place where you can take ownership of your career, get involved, believe in yourself and put your ideas into action. At Forvis Mazars . click apply for full job details
Aug 07, 2025
Full time
Advisory & Valuations - Energy, Infrastructure & Environment - Associate Director (4922) Forvis Mazars ' Energy, Infrastructure & Environment practice is trusted by the world's leading investors and developers in the sector to deliver a broad range of services. Within this practice, the Infrastructure Finance business unit provides modelling, model audit, valuations, training and advisory services to clients across EMEA and the Americas, from regional hubs in London, Paris, New York, Toronto, Johannesburg and Delhi. Job Purpose To support Partners and Directors in further developing the Advisory and Valuations service lines within Forvis Mazars through the delivery of a high-quality service across a range of clients within the energy & infrastructure sector - acquisitions, valuations, sales, fundraisings, bid advisory and debt raisings. We are now looking for the right person to help drive the business forward. The right person would: Be able to lead advisory and valuation assignments, both through proactive project management and by providing commercial and sector-based direction to a broader team of sector specialists (it is expected that an individual will split their time 50:50 between advisory and valuations assignments, however this may be flexed based on client requirements from time to time). Have excellent client relationship building skills, combining commitment to first-rate client service with the curiosity to understand the client's business and assets. Have first-rate powerpoint skills, report writing skills, combined with natural intellectual curiosity. Be comfortable interpreting, sense-checking and running Excel-based financial models with 3-way financial statements. Be committed to business development as well as project execution. Have significant experience in the energy and infrastructure sector already. The role could be at the Associate Director level or at the Manager level, depending mostly on the candidate's level of experience. At the AD level, we would expect more autonomous client relationships, more business development responsibilities and more leadership within the team. Professional Responsibilities Project Delivery Manage the delivery of advisory engagements. This will include: Preparing transaction documentation - business plans, information memorandum and financial models. Researching and approaching potential buyers / sellers for clients. Taking the day to day lead role in running assignments, typically with a portfolio of assignments at any one time. Project managing aspects of larger transactions and project managing, in full, smaller ones. Building strong working relationships with the client, ensuring any problems or requests are dealt with promptly. Providing clear tactical advice on larger and more complex transactions, under the supervision of more senior team members. Maintaining control and stability under pressure whilst recognising the deadline or urgency to be dealt with. Ensuring that clients are billed according to the agreed billing plans under each engagement. Ensuring that projects are managed in accordance with Mazars' quality and risk procedures. Ensuring budget is set and managed, with appropriate financial management on the jobs. Manage the delivery of valuation engagements. This will include: Producing a project plan and managing other team members to ensure that this plan is delivered. Analysing information received, identifying key valuation issues, raising questions with clients and reflecting these in our valuation conclusions. Reviewing market evidence produced by valuation researchers; sense-checking and adding to this by building a network of contacts and getting informal market feedback on current market conditions. Analysing financial models, ensuring sensitivities are run correctly and reviewing valuation calculations. Report writing and/or reviewing drafts of reports written by team members. Financial management of projects, including financial forecasting, billing and debt collection, and reporting on their progress to the Director/Partner. Ensuring projects are managed in accordance with Mazars' quality and risk procedures. Over time, developing direct relationships with clients, gaining their trust. Leading, coaching and reviewing the work of more junior valuation professionals. People & Product Development Help to develop our client deliverables, processes and our team technically by ensuring that they are properly informed by relevant sector dynamics and a commercial understanding. Acting as a mentor to junior team members: help individuals to achieve their potential through coaching, training and development. Reviewing the work of others and provide informal feedback throughout the fieldwork stage. Help to ensure that our deliverables and other outputs are visually effective and clear. Build broader market relationships and knowledge that will help to ensure that our valuations are up to date and informed by the latest market insights; help to build the culture of the team so that junior team members also become used to doing this. Help to promote a general culture of learning and development across the team from one job to the next. Potential for line management responsibilities for staff in London, Delhi and Pune. Business Development & Broader Team Engagement Develop market intelligence and sector knowledge to prepare for new deal opportunities and pitches. Take lead on proposal documents for new opportunities and help to convert these. Build an external network, developing a strong rapport with both existing and target clients and key market constituents. Support the team in marketing activity as well as building own market profile. Build an internal network within Forvis Mazars (both in the UK and internationally), to maximise the value we bring to clients and opportunities for the firm as a whole. Work as part of an integrated deal advisory offering, working closely with colleagues across Transaction Services, Tax and other advisory teams. Promote Forvis Mazars energy and infrastructure sector knowledge both within the broader teams at Forvis Mazars and to other relevant parts of the firm. Key Requirements The right person is likely to have several years of experience doing deal advisory and valuation work in the energy and infrastructure sector (at least 6 years for the manager role, or 8 years for the associate director role). Strong track record in the energy & infrastructure sector, gained through M&A or financing transactions. Good understanding of the industry, key sector trends and the key players in the market. Demonstrable project management skills and ability to work toward demanding timetables. Strong, proven financial modelling capabilities, including proven knowledge of market standard valuation techniques in the energy and infrastructure sector. Track record of building enduring relationships with clients through repeat work. Ability to interpret and present results, identify issues through sound analysis and application of commercial acumen in all situations. Be a highly pro-active, confident team player with a proven ability to build constructive professional relationships at all levels. Ability to develop self and others, with proven track record of managing junior members of the team (for Manager level). Detailed understanding of engagement and risk processes used in an accountancy firm context, and experience of applying these. Accounting and/or broader finance knowledge, including qualifications such as the ACA or CFA, would be desirable but not essential. Fluency in English both written and verbal is mandatory and fluency in a second EU language is desirable. Self-motivated, ambitious and hard working. Driven by a passion to provide excellent client service and to build a growing business, with a strong team ethic. Excellent written and oral presentation skills. Excellent MS Office skills. About Forvis Mazars Forvis Mazars is a leading global professional services network. The network operates under a single brand worldwide, with just two members: Forvis Mazars LLP in the United States and Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories. Both member firms share a commitment to providing an unmatched client experience, delivering audit & assurance, tax and advisory services around the world. Together, our strategic vision strives to move our clients, people, industry and communities forward. Through our reach and areas of expertise, we help organisations respond to emerging sustainability issues in the global marketplace including human rights, climate change, environmental impacts and culture. We are one diverse, multicultural, multi-generational team with a huge sense of connection and belonging. This is a place where you can take ownership of your career, get involved, believe in yourself and put your ideas into action. At Forvis Mazars . click apply for full job details
LLOYDS BANKING GROUP-1
Lead Customer Journey Manager
LLOYDS BANKING GROUP-1 Maidstone, Kent
End date Sunday 10 August 2025 Salary range £76,194 - £89,640 We support flexible working Learn more about flexible working. Agile Working Options Hybrid Working Job description Job Title: Lead Customer Journey Manager - D2C Investments Location: Leeds, Edinburgh or London Salary: £76,194 - £89,640 Hours: Full time Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at our above offices. About This Opportunity: The Financial Conduct Authority (FCA) has highlighted the progressive potential of AI in strengthening the UK's investment culture, particularly in closing the advice gap and making financial mentorship more accessible. With only 31% of UK adults currently investing and the majority doing so without regulated advice, there's a clear opportunity to support better financial outcomes. As one of the UK's largest providers of pensions and investments, Scottish Widows is well-positioned to lead this change. Within Lloyds Banking Group, the D2C Investments Platform supporting Halifax Share Dealing Ltd. and Ready-Made propositions via Embark and FNZ delivers investment solutions across trusted brands like Lloyds, Halifax, and Bank of Scotland. This role sits within the AI Agents Lab, which is responsible for delivering the Scottish Widows Investment Agent - a tool crafted to help customers make smarter long-term financial decisions. The tool uses AI to guide customers on where to invest their next available £, aligned with upcoming FCA regulatory changes. You'll work in an agile, purposeful environment. Through collaborating, you'll ensure the AI experience is clear, natural, and candid to empower customers to feel more confident in their financial decisions. As part of the frontier of our AI proposition - you will be innovating and shaping the future of customer experience through a new human like channel. What you'll be doing: Customer Journey Leadership: You'll play a pivotal role in product development-supporting Product Owners and cross-functional teams to understand, measure, and orchestrate customer journeys. Ensuring the customer remains at the heart of all experiences, both internal and external. Journey Mapping & Continuous Evaluation: Lead the creation and maintenance of customer journey and process maps (e.g. Visio), continuously evaluating their effectiveness and driving improvements based on customer and business needs. Data-driven Decision Making: Independently integrate insights from diverse data, systems, and processes, helping the team make sense of this information and apply it to prioritisation and design decisions. Cross-Functional Teamwork: Orchestrate efforts across Product, Experience Design, and Engineering to ensure the intended user experience is accurately represented and delivered, breaking down silos to enhance journey effectiveness. Team Development & Support: Coach and support, lead team performance, and act as a point of escalation-fostering growth and alignment with business objectives. Champion of Continuous Improvement: Model a continuous improvement attitude, bringing external insights and leadership aligned with the organisation's core values to elevate journey standards. Why Lloyds Banking Group: If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need: Financial Services Expertise: Significant experience within the financial services sector, ideally with exposure to investments, pensions, or digital platforms. Cross-Functional Collaboration: Confirmed experience working across business and engineering teams to deliver integrated, customer-focused solutions. Customer-Centric Approach: Able to demonstrate a strong commitment to customer outcomes, with the ability to identify unmet needs and deliver value beyond expectations. Innovation: Forward thinking and able to challenge the status quo, with proven experience in innovating new approaches. Change & Agile Delivery: Skilled in leading change within large-scale programmes, with hands-on experience working in agile environments. Senior Stakeholder Engagement: Confident in building trusted relationships with senior leaders and influencing strategic direction through strong communication and leadership. Decision-Making & Risk Management: Shown ability to build consensus, lead opposing priorities, and resolve critical risks and issues to ensure timely delivery of outcomes. About working for us: Our ambition is to be the top tier UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more.
Aug 07, 2025
Full time
End date Sunday 10 August 2025 Salary range £76,194 - £89,640 We support flexible working Learn more about flexible working. Agile Working Options Hybrid Working Job description Job Title: Lead Customer Journey Manager - D2C Investments Location: Leeds, Edinburgh or London Salary: £76,194 - £89,640 Hours: Full time Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at our above offices. About This Opportunity: The Financial Conduct Authority (FCA) has highlighted the progressive potential of AI in strengthening the UK's investment culture, particularly in closing the advice gap and making financial mentorship more accessible. With only 31% of UK adults currently investing and the majority doing so without regulated advice, there's a clear opportunity to support better financial outcomes. As one of the UK's largest providers of pensions and investments, Scottish Widows is well-positioned to lead this change. Within Lloyds Banking Group, the D2C Investments Platform supporting Halifax Share Dealing Ltd. and Ready-Made propositions via Embark and FNZ delivers investment solutions across trusted brands like Lloyds, Halifax, and Bank of Scotland. This role sits within the AI Agents Lab, which is responsible for delivering the Scottish Widows Investment Agent - a tool crafted to help customers make smarter long-term financial decisions. The tool uses AI to guide customers on where to invest their next available £, aligned with upcoming FCA regulatory changes. You'll work in an agile, purposeful environment. Through collaborating, you'll ensure the AI experience is clear, natural, and candid to empower customers to feel more confident in their financial decisions. As part of the frontier of our AI proposition - you will be innovating and shaping the future of customer experience through a new human like channel. What you'll be doing: Customer Journey Leadership: You'll play a pivotal role in product development-supporting Product Owners and cross-functional teams to understand, measure, and orchestrate customer journeys. Ensuring the customer remains at the heart of all experiences, both internal and external. Journey Mapping & Continuous Evaluation: Lead the creation and maintenance of customer journey and process maps (e.g. Visio), continuously evaluating their effectiveness and driving improvements based on customer and business needs. Data-driven Decision Making: Independently integrate insights from diverse data, systems, and processes, helping the team make sense of this information and apply it to prioritisation and design decisions. Cross-Functional Teamwork: Orchestrate efforts across Product, Experience Design, and Engineering to ensure the intended user experience is accurately represented and delivered, breaking down silos to enhance journey effectiveness. Team Development & Support: Coach and support, lead team performance, and act as a point of escalation-fostering growth and alignment with business objectives. Champion of Continuous Improvement: Model a continuous improvement attitude, bringing external insights and leadership aligned with the organisation's core values to elevate journey standards. Why Lloyds Banking Group: If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need: Financial Services Expertise: Significant experience within the financial services sector, ideally with exposure to investments, pensions, or digital platforms. Cross-Functional Collaboration: Confirmed experience working across business and engineering teams to deliver integrated, customer-focused solutions. Customer-Centric Approach: Able to demonstrate a strong commitment to customer outcomes, with the ability to identify unmet needs and deliver value beyond expectations. Innovation: Forward thinking and able to challenge the status quo, with proven experience in innovating new approaches. Change & Agile Delivery: Skilled in leading change within large-scale programmes, with hands-on experience working in agile environments. Senior Stakeholder Engagement: Confident in building trusted relationships with senior leaders and influencing strategic direction through strong communication and leadership. Decision-Making & Risk Management: Shown ability to build consensus, lead opposing priorities, and resolve critical risks and issues to ensure timely delivery of outcomes. About working for us: Our ambition is to be the top tier UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more.
Amazon
Software Development Manager, Amazon
Amazon
As a global leader in e-commerce risk management, we are revolutionizing how digital commerce remains secure and trusted worldwide. Our innovative approach combines technology with commitment to customer safety, setting new industry standards in fraud prevention. The Core Services team stands at the forefront of this mission, leveraging advanced machine learning and real-time analytics to protect millions of transactions daily. Our sophisticated platform processes billions of evaluations annually, employing innovative statistical modeling and cloud computing technologies to stay ahead of emerging security challenges. Working here means joining an elite team of engineers and scientists who are redefining what's possible in risk prevention. You will collaborate with world-class machine learning experts to develop and deploy innovative solutions that operate at unprecedented scale. We are seeking exceptional talent who share our passion for innovation and customer trust. This role offers the unique opportunity to tackle complex challenges at global scale while working with advanced technologies that protect millions of customers worldwide. Your work will directly impact the future of digital commerce, as you help build and enhance systems that set industry benchmarks for trust and safety. As the Software Development Manager, you will have technical ownership of mission critical systems that drive the program. You'll lead a talented and nimble team of managers and engineers and will define the vision for the program. You will build the team to deliver the vision. Responsibilities include direct management of a team of 8-10 engineers, process and quality of service improvements, strategic planning, project management for software within the team, and management of resources across teams. Successful candidates will be strong leaders who can prioritize well, communicate clearly, and have a consistent track record of delivery. BASIC QUALIFICATIONS - 7+ years of engineering experience - 3+ years of engineering team management experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams PREFERRED QUALIFICATIONS - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Aug 07, 2025
Full time
As a global leader in e-commerce risk management, we are revolutionizing how digital commerce remains secure and trusted worldwide. Our innovative approach combines technology with commitment to customer safety, setting new industry standards in fraud prevention. The Core Services team stands at the forefront of this mission, leveraging advanced machine learning and real-time analytics to protect millions of transactions daily. Our sophisticated platform processes billions of evaluations annually, employing innovative statistical modeling and cloud computing technologies to stay ahead of emerging security challenges. Working here means joining an elite team of engineers and scientists who are redefining what's possible in risk prevention. You will collaborate with world-class machine learning experts to develop and deploy innovative solutions that operate at unprecedented scale. We are seeking exceptional talent who share our passion for innovation and customer trust. This role offers the unique opportunity to tackle complex challenges at global scale while working with advanced technologies that protect millions of customers worldwide. Your work will directly impact the future of digital commerce, as you help build and enhance systems that set industry benchmarks for trust and safety. As the Software Development Manager, you will have technical ownership of mission critical systems that drive the program. You'll lead a talented and nimble team of managers and engineers and will define the vision for the program. You will build the team to deliver the vision. Responsibilities include direct management of a team of 8-10 engineers, process and quality of service improvements, strategic planning, project management for software within the team, and management of resources across teams. Successful candidates will be strong leaders who can prioritize well, communicate clearly, and have a consistent track record of delivery. BASIC QUALIFICATIONS - 7+ years of engineering experience - 3+ years of engineering team management experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams PREFERRED QUALIFICATIONS - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Principal Experimentation Consultant
Nomensa.com
Conversion is the world's most trusted agency for data-driven decision-making, with teams across North America and EMEA. We help businesses solve complex challenges by using the best available evidence, combining experimentation & research to drive confident, high-impact decisions. We work as strategic partners to our clients, applying a structured and rigorous approach to reduce uncertainty, optimise performance, and unlock growth. Our global team of specialists collaborates to deliver measurable business impact through data-led insights. This role sits within the UK team , working alongside our global counterparts to drive high-impact strategies for our clients. As a Principal Consultant, you will be responsible for leading a portfolio of clients, driving strategic experimentation programs, ensuring commercial growth, and fostering long-term client relationships. You will take ownership of accounts strategy, revenue growth, and stakeholder engagement, ensuring experimentation delivers tangible business impact. Internally, you will mentor and develop the Consultants within your portfolio, ensuring methodological excellence and commercial effectiveness. You will collaborate closely with the Senior Project Manager and other specialists to ensure seamless execution and portfolio success. Beyond client work, you will contribute to the refinement of internal methodologies, support strategic decisions within the consultancy team, and play an active role in team development. Additionally, you will collaborate with the wider business, supporting commercial growth by working with the Sales team on new opportunities and helping to shape the future direction of the consultancy function. Portfolio strategic leadership Own and drive the strategic direction of client accounts, ensuring long-term program maturity and measurable impact. Define and pursue the long-term vision for experimentation within your portfolio, ensuring alignment with broader business objectives. Ensure frameworks in Conversion's toolkit are properly and consistently used to structure experimentation programs effectively. Act as a trusted strategic advisor to senior client stakeholders, translating experimentation insights into broader commercial strategies. Work closely with the Senior Project Manager to ensure seamless portfolio execution, addressing roadblocks and maintaining operational excellence. Ensure experimentation insights are communicated effectively, translating results into compelling, persuasive, and commercially relevant narratives for stakeholders. Maintain a strong understanding of conversion drivers, including user research, data analytics, persuasion principles, and business context. Portfolio commercial & account leadership Own and be accountable for the commercial success of your portfolio, ensuring renewals, upsells, and long-term client retention. Lead revenue growth and renewal planning, tracking renewal likelihood, identifying expansion opportunities, and ensuring account stability. Support the team in identifying and closing commercial opportunities, taking a leadership role in upsell discussions while empowering team members to execute where appropriate. Represent Conversion in high-level client engagements, building strong relationships with senior stakeholders to maintain trust and satisfaction. Act as the final decision-maker for key account-related decisions, ensuring alignment with client business goals. Proactively monitor client satisfaction, identifying risks early and implementing strategies to strengthen relationships. Take on accounts during critical phases (e.g., early onboarding or transition periods) and hand them over to the broader team when appropriate. Mentorship, line management & team development Coach and mentor Senior Consultants and Consultants, ensuring they develop both technical expertise and commercial acumen. Maintain a strong understanding of team strengths and areas for development, ensuring continuous professional growth. Foster the development of Senior Consultants & Consultants by gradually increasing their ownership of accounts according to their skills, ensuring they have the support needed to succeed while maintaining overall portfolio oversight. Ensure high performance across the portfolio, proactively identifying development needs and providing structured feedback. Flag to leadership when additional support, training, or intervention is required for any team members within the portfolio. Enable team members to work on clients together happily, effectively, efficiently & professionally. Make informed promotion recommendations based on demonstrated growth, impact, and readiness for increased responsibility. Thought leadership & internal projects Contribute to the evolution of experimentation methodologies, ensuring our approach remains best-in-class. Provide subject matter expertise in industry thought leadership, including blog content, case studies, and speaking engagements. Support internal knowledge-sharing, ensuring insights from across portfolios are leveraged for broader team development. Identify and support new product/service development, ensuring our offering remains competitive and aligned with market needs. Collaborate with product and delivery teams to enhance the efficiency and scalability of experimentation services. Consistently play an active role in team days, running sessions and contributing to discussions. Support the Director of Consultancy with hiring efforts when needed, providing input on candidate evaluation and ensuring alignment with team and business needs. Support Sales and Growth teams in pitches and business development efforts, providing strategic consultancy expertise to win new clients. Office presence is required once per month for a company day, occasional company events, and may also be required for in-person client meetings from time to time. We never request any form of payment or fees from candidates at any stage of the recruitment process. If you are contacted by anyone claiming to represent our company and asking for money or personal financial details, please report it immediate to . All genuine communication will come from official company channels.
Aug 07, 2025
Full time
Conversion is the world's most trusted agency for data-driven decision-making, with teams across North America and EMEA. We help businesses solve complex challenges by using the best available evidence, combining experimentation & research to drive confident, high-impact decisions. We work as strategic partners to our clients, applying a structured and rigorous approach to reduce uncertainty, optimise performance, and unlock growth. Our global team of specialists collaborates to deliver measurable business impact through data-led insights. This role sits within the UK team , working alongside our global counterparts to drive high-impact strategies for our clients. As a Principal Consultant, you will be responsible for leading a portfolio of clients, driving strategic experimentation programs, ensuring commercial growth, and fostering long-term client relationships. You will take ownership of accounts strategy, revenue growth, and stakeholder engagement, ensuring experimentation delivers tangible business impact. Internally, you will mentor and develop the Consultants within your portfolio, ensuring methodological excellence and commercial effectiveness. You will collaborate closely with the Senior Project Manager and other specialists to ensure seamless execution and portfolio success. Beyond client work, you will contribute to the refinement of internal methodologies, support strategic decisions within the consultancy team, and play an active role in team development. Additionally, you will collaborate with the wider business, supporting commercial growth by working with the Sales team on new opportunities and helping to shape the future direction of the consultancy function. Portfolio strategic leadership Own and drive the strategic direction of client accounts, ensuring long-term program maturity and measurable impact. Define and pursue the long-term vision for experimentation within your portfolio, ensuring alignment with broader business objectives. Ensure frameworks in Conversion's toolkit are properly and consistently used to structure experimentation programs effectively. Act as a trusted strategic advisor to senior client stakeholders, translating experimentation insights into broader commercial strategies. Work closely with the Senior Project Manager to ensure seamless portfolio execution, addressing roadblocks and maintaining operational excellence. Ensure experimentation insights are communicated effectively, translating results into compelling, persuasive, and commercially relevant narratives for stakeholders. Maintain a strong understanding of conversion drivers, including user research, data analytics, persuasion principles, and business context. Portfolio commercial & account leadership Own and be accountable for the commercial success of your portfolio, ensuring renewals, upsells, and long-term client retention. Lead revenue growth and renewal planning, tracking renewal likelihood, identifying expansion opportunities, and ensuring account stability. Support the team in identifying and closing commercial opportunities, taking a leadership role in upsell discussions while empowering team members to execute where appropriate. Represent Conversion in high-level client engagements, building strong relationships with senior stakeholders to maintain trust and satisfaction. Act as the final decision-maker for key account-related decisions, ensuring alignment with client business goals. Proactively monitor client satisfaction, identifying risks early and implementing strategies to strengthen relationships. Take on accounts during critical phases (e.g., early onboarding or transition periods) and hand them over to the broader team when appropriate. Mentorship, line management & team development Coach and mentor Senior Consultants and Consultants, ensuring they develop both technical expertise and commercial acumen. Maintain a strong understanding of team strengths and areas for development, ensuring continuous professional growth. Foster the development of Senior Consultants & Consultants by gradually increasing their ownership of accounts according to their skills, ensuring they have the support needed to succeed while maintaining overall portfolio oversight. Ensure high performance across the portfolio, proactively identifying development needs and providing structured feedback. Flag to leadership when additional support, training, or intervention is required for any team members within the portfolio. Enable team members to work on clients together happily, effectively, efficiently & professionally. Make informed promotion recommendations based on demonstrated growth, impact, and readiness for increased responsibility. Thought leadership & internal projects Contribute to the evolution of experimentation methodologies, ensuring our approach remains best-in-class. Provide subject matter expertise in industry thought leadership, including blog content, case studies, and speaking engagements. Support internal knowledge-sharing, ensuring insights from across portfolios are leveraged for broader team development. Identify and support new product/service development, ensuring our offering remains competitive and aligned with market needs. Collaborate with product and delivery teams to enhance the efficiency and scalability of experimentation services. Consistently play an active role in team days, running sessions and contributing to discussions. Support the Director of Consultancy with hiring efforts when needed, providing input on candidate evaluation and ensuring alignment with team and business needs. Support Sales and Growth teams in pitches and business development efforts, providing strategic consultancy expertise to win new clients. Office presence is required once per month for a company day, occasional company events, and may also be required for in-person client meetings from time to time. We never request any form of payment or fees from candidates at any stage of the recruitment process. If you are contacted by anyone claiming to represent our company and asking for money or personal financial details, please report it immediate to . All genuine communication will come from official company channels.
Netteam tX Ltd
Technical Account Manager
Netteam tX Ltd Newbury, Berkshire
Job Title: Technical Account Manager Location: Newbury Salary: £45,000 - £50,000 per annum OTE £70,000 Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: We are seeking a Technical Account Manager to serve as a strategic advisor and technical liaison between our organisation and clients. Your core objective will be to drive customer satisfaction, retention, and technology adoption by aligning our solutions to client needs and business goals. You will build strong relationships with stakeholders, provide proactive technical support, and identify opportunities for service improvement and growth. Responsibilities: Client Engagement & Relationship Management - Act as the primary technical contact for assigned clients and maintain trusted relationships with key stakeholders. - Lead regular service reviews, including quarterly business reviews and roadmap discussions. - Ensure Account Managers deliver high-quality service and identify opportunities for growth. Technical Strategy & Advisory - Gain an in-depth understanding of client IT environments, business priorities, and challenges. - Offer expert guidance on IT best practices, solution optimisation, and innovative technology adoption, including cloud services, cybersecurity, and workplace technologies such as Microsoft 365, Azure, AWS, and Google Cloud Platform. - Translate technical concepts into business-aligned language for non-technical stakeholders. - Advise on emerging technologies like AI and machine learning, and how these can support client objectives. - Help clients define and manage IT budgets, including cost-benefit analysis and ROI evaluation of IT investments. Service & Project Oversight - Monitor service performance metrics and ensure effective issue resolution in collaboration with internal teams. - Work with project managers and engineers to deliver successful IT projects such as hybrid cloud setups, network security, and software deployments. - Advocate for clients within the organisation, leveraging ITIL frameworks and service management tools to escalate and resolve concerns. Account Growth & Opportunity Identification - Use data analytics and CRM systems to identify upselling and cross-selling opportunities. - Collaborate with the sales team to develop technical proposals tailored to client needs. - Provide technical insights during license and renewal negotiations. - Promote new products and services, ensuring all potential growth opportunities are explored. - Maintain regular pipeline forecasts for both your clients and your team. Mentorship - Mentor Account Managers on technical alignment appropriate to their accounts. - Work with the Director of Sales Ops & Customer Success to maintain and optimise the tech stack. Compliance & Security - Maintain a solid understanding of Information Security Management Systems (ISMS) and ensure compliance with data protection policies and regulations. About you: Experience: - Proven experience as a strategic IT advisor to senior clients, ideally as a TAM, Solutions Consultant, or Engineer. - Strong background in IT infrastructure, cloud services, cybersecurity, and modern workplace technologies. - Experience in MSP and IT sales, developing new business, managing client relationships, and leading sales initiatives. - Ability to lead client-facing discussions focused on both business needs and technological solutions. - Commercial awareness with a knack for identifying value-based solutions. - Extensive experience managing large client accounts, translating technical concepts for non-technical stakeholders, and influencing decision-makers. - Proficiency with CRM systems, using data to manage client relationships and optimise sales. - A degree or equivalent is highly desirable. Personal Attributes: - Friendly, professional, and commercially astute. - Strategic, excited about tech, and able to engage stakeholders. - Strong written and verbal communication skills, especially when explaining technical issues to non-technical clients. - Clear and frequent communicator who values problem-solving and learning. - Disciplined and able to prioritise and execute tasks under pressure Why join us? - Work-life balance is the norm, not a perk. - Enjoy a fun, productive environment with a supportive team. - Workplace pension provided. - Access to comprehensive in-house and external training. - Competitive salary reflecting your skills and experience. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: Support Analyst, IT Advisor, IT Account Manager, SQL, Technical Account Manager, Solutions Consultant, Customer Success Executive, Customer Excellence Manager, Client Support, IT Services Manager, IT Sales Account Manager, may also be considered for this role.
Aug 07, 2025
Full time
Job Title: Technical Account Manager Location: Newbury Salary: £45,000 - £50,000 per annum OTE £70,000 Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: We are seeking a Technical Account Manager to serve as a strategic advisor and technical liaison between our organisation and clients. Your core objective will be to drive customer satisfaction, retention, and technology adoption by aligning our solutions to client needs and business goals. You will build strong relationships with stakeholders, provide proactive technical support, and identify opportunities for service improvement and growth. Responsibilities: Client Engagement & Relationship Management - Act as the primary technical contact for assigned clients and maintain trusted relationships with key stakeholders. - Lead regular service reviews, including quarterly business reviews and roadmap discussions. - Ensure Account Managers deliver high-quality service and identify opportunities for growth. Technical Strategy & Advisory - Gain an in-depth understanding of client IT environments, business priorities, and challenges. - Offer expert guidance on IT best practices, solution optimisation, and innovative technology adoption, including cloud services, cybersecurity, and workplace technologies such as Microsoft 365, Azure, AWS, and Google Cloud Platform. - Translate technical concepts into business-aligned language for non-technical stakeholders. - Advise on emerging technologies like AI and machine learning, and how these can support client objectives. - Help clients define and manage IT budgets, including cost-benefit analysis and ROI evaluation of IT investments. Service & Project Oversight - Monitor service performance metrics and ensure effective issue resolution in collaboration with internal teams. - Work with project managers and engineers to deliver successful IT projects such as hybrid cloud setups, network security, and software deployments. - Advocate for clients within the organisation, leveraging ITIL frameworks and service management tools to escalate and resolve concerns. Account Growth & Opportunity Identification - Use data analytics and CRM systems to identify upselling and cross-selling opportunities. - Collaborate with the sales team to develop technical proposals tailored to client needs. - Provide technical insights during license and renewal negotiations. - Promote new products and services, ensuring all potential growth opportunities are explored. - Maintain regular pipeline forecasts for both your clients and your team. Mentorship - Mentor Account Managers on technical alignment appropriate to their accounts. - Work with the Director of Sales Ops & Customer Success to maintain and optimise the tech stack. Compliance & Security - Maintain a solid understanding of Information Security Management Systems (ISMS) and ensure compliance with data protection policies and regulations. About you: Experience: - Proven experience as a strategic IT advisor to senior clients, ideally as a TAM, Solutions Consultant, or Engineer. - Strong background in IT infrastructure, cloud services, cybersecurity, and modern workplace technologies. - Experience in MSP and IT sales, developing new business, managing client relationships, and leading sales initiatives. - Ability to lead client-facing discussions focused on both business needs and technological solutions. - Commercial awareness with a knack for identifying value-based solutions. - Extensive experience managing large client accounts, translating technical concepts for non-technical stakeholders, and influencing decision-makers. - Proficiency with CRM systems, using data to manage client relationships and optimise sales. - A degree or equivalent is highly desirable. Personal Attributes: - Friendly, professional, and commercially astute. - Strategic, excited about tech, and able to engage stakeholders. - Strong written and verbal communication skills, especially when explaining technical issues to non-technical clients. - Clear and frequent communicator who values problem-solving and learning. - Disciplined and able to prioritise and execute tasks under pressure Why join us? - Work-life balance is the norm, not a perk. - Enjoy a fun, productive environment with a supportive team. - Workplace pension provided. - Access to comprehensive in-house and external training. - Competitive salary reflecting your skills and experience. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: Support Analyst, IT Advisor, IT Account Manager, SQL, Technical Account Manager, Solutions Consultant, Customer Success Executive, Customer Excellence Manager, Client Support, IT Services Manager, IT Sales Account Manager, may also be considered for this role.
HAMPSHIRE COUNTY COUNCIL
Communications Advisor
HAMPSHIRE COUNTY COUNCIL Winchester, Hampshire
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Communications Advisor Job Reference: HCC621911 Salary Range: £48,948 - £54,423 per annum Work Location: Elizabeth II Court, Winchester (Hybrid Working) Hours per week: 37 Contract Type: Permanent Closing Date: 21 August 2025 Interview Date: 28 August 2025 We're seeking a highly skilled senior communications professional with proven, extensive experience to join our Communications service within one of the largest and highest performing County Councils in the country. You'll bring your expertise and confidence to lead and advise on multi-channel communications strategies to promote and enhance the County Council's reputation. The Role: Hampshire County Council has a strong reputation for delivering high-performing essential services to our 1.4 million residents and engaging efficiently and effectively with the people of Hampshire, our staff, partners and stakeholders, the news media and more. As a Communications Advisor, you'll lead, advise on and deliver a range of comprehensive communications activities and strategies, to promote the County Council's reputation and meet corporate, directorate and service objectives. Using your outstanding written and digital communication skills, you will be highly skilled in creating and implementing high-quality, engaging communications strategies and materials - which maximise the use of digital and social channels to positively engage a wide range of internal and external audiences and deliver excellent results. You'll have proven experience of proactively identifying communications priorities, and the ability to communicate them clearly and succinctly - evidencing their positive impact, every step of the way. As a confident and strong self-starter, you will demonstrate a positive, proactive approach, together with high levels of pragmatism and resilience. With new and innovative ways of thinking, you'll enjoy finding effective and creative solutions to complex communications challenges, while getting involved in the detail and demonstrating a real understanding of the issues involved. A strong team player with proven relationship management skills, you'll be comfortable operating at all levels of seniority including with Directors, heads of service, managers, Councillors, key stakeholders and partners. You may be required to visit other locations within Hampshire, and therefore need to have the ability to travel, as necessary. What you'll do: Under the direction of senior management, and using professional initiative, lead on the planning, development and delivery of innovative and progressive multi-channel communications strategies, programmes and initiatives across internal and external communications, public relations, engagement and media handling activity to meet corporate, directorate and service objectives Contribute to the development and delivery of communications services which are progressive, reflect best practice and designated quality standards; legislation and procedures (including libel laws, copyright and data protection) and actively promote continuous improvement and broaden participation, taking into account the regulatory and political environment of local government, national and regional developments, service/stakeholder needs and perceptions and the evaluation of outcomes of previous activity/initiatives Provide professional advice on appropriate communications strategy and tactics, to Members, senior managers, Directors and senior management, staff, and partners on matters of varying complexity. Apply professional judgement and experience to communications challenges and refer complex, high-risk and/or sensitive matters and issues to senior managers Manage and ensure the effective use of allocated resources, IT and engagement processes to achieve the best outcomes within the resources available, prioritising tasks and projects for yourself and team members where required Research, collate and analyse data from a variety of internal and external sources to monitor reputation and engagement, and to inform decisions around communications strategy, tactics and communications planning Establish relationships with partner communications contacts to develop a shared strategy where necessary and agree shared protocols. In all partnership working, ensure directorate/corporate aims and outcomes are achieved and gain support for new approaches to communications Produce high-quality evaluation, written reports, presentations and/or business cases that clearly communicate complex information and make recommendations to senior management as appropriate Be responsible for your own professional learning and development. Contribute to team development by sharing knowledge and best practice, and the development of methodologies and toolkits Participate in the duty media rota, to manage daily media enquiries, and monitor, record and evaluate the County Council's daily media profile Provide out-of-hours duty communications support, representing Hampshire County Council Communications as required, and deliver major incident messaging across multiple channels Support the ongoing promotion of the County Council's corporate identity, including advising on its correct application across all County Council communications What we're looking for: Qualified to either graduate or equivalent public relations, marketing or communications professional qualification Significant experience of delivering successful outcomes while working in a busy and high-pressured communications/ public relations environment, ideally gained within a public sector/local government setting Excellent organisation and planning skills. Proficient in developing, implementing and managing successful communications strategies and plans to promote and enhance positive reputation Excellent written and verbal communication skills. Able to draft effective and engaging communications plans/initiatives/campaigns and successfully adapt and communicate complex messages to varied audiences and via various channels Excellent PR and media handling skills and a strong track record in proactively securing positive publicity. Experienced in successfully managing complex and sensitive issues, including crisis communications and communicating in major incidents Evidence of successfully developing and delivering creative and engaging digital, video and social media content to build online audiences and enhance profile Effective interpersonal skills, including management, teamwork, networking and negotiation skills and the ability to motivate team members and influence others, possibly from other directorates, when managing projects Strong stakeholder management skills and able to build and maintain strong and trusted connections and relationships Good political awareness and understanding of the issues facing local government and the role of communications in this context Able to deal confidentially and diplomatically with Councillors and staff at all levels of seniority, including giving advice at a senior level. Able to deal appropriately and confidently with corporate partners Understanding and practical application of the use of technology relating to internal and external communications including across digital and social media platforms Skilled in the effective and proactive use of data and analytics to inform communications strategy and activity and evidence impact and value. Experienced in the use of Google Analytics, social media insights and other metrics to measure, evaluate and continuously improve effectiveness of activity Working knowledge of corporate and statutory initiatives, including equalities and health and safety policies and procedures, sustainability, flexible working, efficiency and Government guidance. Ensure all communications take into account corporate and statutory requirements, positively promoting initiatives where appropriate. Contribute to service planning that reflects best practice of these Understands the implications of libel laws, copyright and data protection, and ethical communications practice Understands and applies Hampshire County Council's values and behaviours, at all times. Encourages others to do the same Proficient in the use of Microsoft Office tools, Vuelio, social media posting and scheduling tools Our benefits package includes details of the holiday entitlement, pension scheme, flexi-time scheme, family friendly policies and interest free travel loans and discounts. We offer a flexible, motivating and inclusive workplace. We have created an environment that you can look forward to being a part of, where you are empowered to be your best and a workplace built on teamwork where people can grow and develop in their roles. If you think you have what it takes to make a real difference in Hampshire, get in touch! Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment. Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work life balance. Please note this post is Politically Restricted. Vetting Requirements: This role is subject to a Criminal Records Check. Contact Details for an Informal Discussion: . click apply for full job details
Aug 07, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Communications Advisor Job Reference: HCC621911 Salary Range: £48,948 - £54,423 per annum Work Location: Elizabeth II Court, Winchester (Hybrid Working) Hours per week: 37 Contract Type: Permanent Closing Date: 21 August 2025 Interview Date: 28 August 2025 We're seeking a highly skilled senior communications professional with proven, extensive experience to join our Communications service within one of the largest and highest performing County Councils in the country. You'll bring your expertise and confidence to lead and advise on multi-channel communications strategies to promote and enhance the County Council's reputation. The Role: Hampshire County Council has a strong reputation for delivering high-performing essential services to our 1.4 million residents and engaging efficiently and effectively with the people of Hampshire, our staff, partners and stakeholders, the news media and more. As a Communications Advisor, you'll lead, advise on and deliver a range of comprehensive communications activities and strategies, to promote the County Council's reputation and meet corporate, directorate and service objectives. Using your outstanding written and digital communication skills, you will be highly skilled in creating and implementing high-quality, engaging communications strategies and materials - which maximise the use of digital and social channels to positively engage a wide range of internal and external audiences and deliver excellent results. You'll have proven experience of proactively identifying communications priorities, and the ability to communicate them clearly and succinctly - evidencing their positive impact, every step of the way. As a confident and strong self-starter, you will demonstrate a positive, proactive approach, together with high levels of pragmatism and resilience. With new and innovative ways of thinking, you'll enjoy finding effective and creative solutions to complex communications challenges, while getting involved in the detail and demonstrating a real understanding of the issues involved. A strong team player with proven relationship management skills, you'll be comfortable operating at all levels of seniority including with Directors, heads of service, managers, Councillors, key stakeholders and partners. You may be required to visit other locations within Hampshire, and therefore need to have the ability to travel, as necessary. What you'll do: Under the direction of senior management, and using professional initiative, lead on the planning, development and delivery of innovative and progressive multi-channel communications strategies, programmes and initiatives across internal and external communications, public relations, engagement and media handling activity to meet corporate, directorate and service objectives Contribute to the development and delivery of communications services which are progressive, reflect best practice and designated quality standards; legislation and procedures (including libel laws, copyright and data protection) and actively promote continuous improvement and broaden participation, taking into account the regulatory and political environment of local government, national and regional developments, service/stakeholder needs and perceptions and the evaluation of outcomes of previous activity/initiatives Provide professional advice on appropriate communications strategy and tactics, to Members, senior managers, Directors and senior management, staff, and partners on matters of varying complexity. Apply professional judgement and experience to communications challenges and refer complex, high-risk and/or sensitive matters and issues to senior managers Manage and ensure the effective use of allocated resources, IT and engagement processes to achieve the best outcomes within the resources available, prioritising tasks and projects for yourself and team members where required Research, collate and analyse data from a variety of internal and external sources to monitor reputation and engagement, and to inform decisions around communications strategy, tactics and communications planning Establish relationships with partner communications contacts to develop a shared strategy where necessary and agree shared protocols. In all partnership working, ensure directorate/corporate aims and outcomes are achieved and gain support for new approaches to communications Produce high-quality evaluation, written reports, presentations and/or business cases that clearly communicate complex information and make recommendations to senior management as appropriate Be responsible for your own professional learning and development. Contribute to team development by sharing knowledge and best practice, and the development of methodologies and toolkits Participate in the duty media rota, to manage daily media enquiries, and monitor, record and evaluate the County Council's daily media profile Provide out-of-hours duty communications support, representing Hampshire County Council Communications as required, and deliver major incident messaging across multiple channels Support the ongoing promotion of the County Council's corporate identity, including advising on its correct application across all County Council communications What we're looking for: Qualified to either graduate or equivalent public relations, marketing or communications professional qualification Significant experience of delivering successful outcomes while working in a busy and high-pressured communications/ public relations environment, ideally gained within a public sector/local government setting Excellent organisation and planning skills. Proficient in developing, implementing and managing successful communications strategies and plans to promote and enhance positive reputation Excellent written and verbal communication skills. Able to draft effective and engaging communications plans/initiatives/campaigns and successfully adapt and communicate complex messages to varied audiences and via various channels Excellent PR and media handling skills and a strong track record in proactively securing positive publicity. Experienced in successfully managing complex and sensitive issues, including crisis communications and communicating in major incidents Evidence of successfully developing and delivering creative and engaging digital, video and social media content to build online audiences and enhance profile Effective interpersonal skills, including management, teamwork, networking and negotiation skills and the ability to motivate team members and influence others, possibly from other directorates, when managing projects Strong stakeholder management skills and able to build and maintain strong and trusted connections and relationships Good political awareness and understanding of the issues facing local government and the role of communications in this context Able to deal confidentially and diplomatically with Councillors and staff at all levels of seniority, including giving advice at a senior level. Able to deal appropriately and confidently with corporate partners Understanding and practical application of the use of technology relating to internal and external communications including across digital and social media platforms Skilled in the effective and proactive use of data and analytics to inform communications strategy and activity and evidence impact and value. Experienced in the use of Google Analytics, social media insights and other metrics to measure, evaluate and continuously improve effectiveness of activity Working knowledge of corporate and statutory initiatives, including equalities and health and safety policies and procedures, sustainability, flexible working, efficiency and Government guidance. Ensure all communications take into account corporate and statutory requirements, positively promoting initiatives where appropriate. Contribute to service planning that reflects best practice of these Understands the implications of libel laws, copyright and data protection, and ethical communications practice Understands and applies Hampshire County Council's values and behaviours, at all times. Encourages others to do the same Proficient in the use of Microsoft Office tools, Vuelio, social media posting and scheduling tools Our benefits package includes details of the holiday entitlement, pension scheme, flexi-time scheme, family friendly policies and interest free travel loans and discounts. We offer a flexible, motivating and inclusive workplace. We have created an environment that you can look forward to being a part of, where you are empowered to be your best and a workplace built on teamwork where people can grow and develop in their roles. If you think you have what it takes to make a real difference in Hampshire, get in touch! Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment. Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work life balance. Please note this post is Politically Restricted. Vetting Requirements: This role is subject to a Criminal Records Check. Contact Details for an Informal Discussion: . click apply for full job details
Webrecruit
Scotland Evidence Mobilisation Senior Manager
Webrecruit
Scotland Evidence Mobilisation Senior Manager Remote with regular travel across Scotland and occasional travel to London (preferably based in Scotland) The Organisation Our client is dedicated to breaking the link between family income and academic achievement. They do this by supporting schools, colleges, and nurseries to improve teaching and learning through better use of evidence. They generate research evidence on effective practice in supporting learning outcomes and narrowing the socioeconomic attainment gap, and work with professionals to ensure this evidence is applied to achieve the maximum possible benefit for children and young people. They are now looking for a Scotland Evidence Mobilisation Senior Manager to join them on a full-time, 3-year fixed-term basis. The Benefits - Salary of £48,750 per annum - Flexible working opportunities - 27 days' holiday a year (plus 8 bank holidays including 3 which can be taken flexibly) - 2 festive season closure days - 6% employer pension contributions, minimum 3% employee contribution - Life insurance cover - Interest-free season ticket loan and cycle scheme - Enhanced maternity, paternity, adoption and shared parental leave pay (conditions apply) - Confidential Employee Assistance Programme to help you deal with any personal and professional problems This is a unique opportunity for a seasoned project manager with in-depth knowledge of the Scottish education landscape to join our client's mission to improve outcomes for disadvantaged children. You'll enjoy the autonomy to lead an ambitious, high-profile project, working directly with educators and system leaders to create practical, research-informed tools that make a seismic impact. What's more, you will be fully immersed in one of the most respected voices in academic research, enabling you to elevate your professional profile and grow your career on a national stage. So, if you're ready to shape a future where every learner thrives, our client would love to hear from you. The Role As Scotland Evidence Mobilisation Senior Manager, you will lead a pioneering three-year programme to support schools in Scotland to use evidence in closing the poverty-related attainment gap. Specifically, you will build an evidence hub, working with teachers and leaders to identify priority areas and developing tailored resources to meet Scotland's unique academic needs. Alongside this, you will recruit and support a small network of Evidence Advocates, enabling them to develop resources, support school leaders, and promote the hub and evidence-informed practices across the sector. In parallel, you will build strategic relationships with stakeholders across Scotland and develop an evidence mobilisation and influencing plan that connects hub activity with broader policy and practice efforts. Additionally, you will: - Manage grant agreements with host organisations for Evidence Advocates - Support advisory board preparation and project reporting - Track budgets related to the Evidence Advocates programme - Liaise with wider teams to ensure coherence and knowledge sharing - Work with evaluation partners to support learning from the programme - Develop options for long-term sustainability of the hub and related activity About You To be considered as a Scotland Evidence Mobilisation Senior Manager, you will need: - Proven project management experience in complex, multi-objective environments - Experience of leading across teams and organisations without direct authority - A clear understanding of evidence relating to teaching and professional development - Advanced analytical skills and a creative approach to problem solving - An excellent understanding of the Scottish education system and its multi-level structure - Strong stakeholder relationship and communication skills - Excellent written communication across varied formats - A full, valid driving licence All staff are subject to a check by the Disclosure and Barring Service (DBS). The level of check which will apply shall be a "Basic" level check. The closing date for applications is Monday, 25 August 2025 1st round interviews: Monday, 8 September 2025 (online) 2nd round interviews: Tuesday, 16 September 2025 (in person - Glasgow) Other organisations may call this role Evidence Programme Manager, Educational Research Manager, Education Engagement Manager, Senior Education Officer, or Strategic Education Partnerships Lead. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to become a Scotland Evidence Mobilisation Senior Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Aug 07, 2025
Full time
Scotland Evidence Mobilisation Senior Manager Remote with regular travel across Scotland and occasional travel to London (preferably based in Scotland) The Organisation Our client is dedicated to breaking the link between family income and academic achievement. They do this by supporting schools, colleges, and nurseries to improve teaching and learning through better use of evidence. They generate research evidence on effective practice in supporting learning outcomes and narrowing the socioeconomic attainment gap, and work with professionals to ensure this evidence is applied to achieve the maximum possible benefit for children and young people. They are now looking for a Scotland Evidence Mobilisation Senior Manager to join them on a full-time, 3-year fixed-term basis. The Benefits - Salary of £48,750 per annum - Flexible working opportunities - 27 days' holiday a year (plus 8 bank holidays including 3 which can be taken flexibly) - 2 festive season closure days - 6% employer pension contributions, minimum 3% employee contribution - Life insurance cover - Interest-free season ticket loan and cycle scheme - Enhanced maternity, paternity, adoption and shared parental leave pay (conditions apply) - Confidential Employee Assistance Programme to help you deal with any personal and professional problems This is a unique opportunity for a seasoned project manager with in-depth knowledge of the Scottish education landscape to join our client's mission to improve outcomes for disadvantaged children. You'll enjoy the autonomy to lead an ambitious, high-profile project, working directly with educators and system leaders to create practical, research-informed tools that make a seismic impact. What's more, you will be fully immersed in one of the most respected voices in academic research, enabling you to elevate your professional profile and grow your career on a national stage. So, if you're ready to shape a future where every learner thrives, our client would love to hear from you. The Role As Scotland Evidence Mobilisation Senior Manager, you will lead a pioneering three-year programme to support schools in Scotland to use evidence in closing the poverty-related attainment gap. Specifically, you will build an evidence hub, working with teachers and leaders to identify priority areas and developing tailored resources to meet Scotland's unique academic needs. Alongside this, you will recruit and support a small network of Evidence Advocates, enabling them to develop resources, support school leaders, and promote the hub and evidence-informed practices across the sector. In parallel, you will build strategic relationships with stakeholders across Scotland and develop an evidence mobilisation and influencing plan that connects hub activity with broader policy and practice efforts. Additionally, you will: - Manage grant agreements with host organisations for Evidence Advocates - Support advisory board preparation and project reporting - Track budgets related to the Evidence Advocates programme - Liaise with wider teams to ensure coherence and knowledge sharing - Work with evaluation partners to support learning from the programme - Develop options for long-term sustainability of the hub and related activity About You To be considered as a Scotland Evidence Mobilisation Senior Manager, you will need: - Proven project management experience in complex, multi-objective environments - Experience of leading across teams and organisations without direct authority - A clear understanding of evidence relating to teaching and professional development - Advanced analytical skills and a creative approach to problem solving - An excellent understanding of the Scottish education system and its multi-level structure - Strong stakeholder relationship and communication skills - Excellent written communication across varied formats - A full, valid driving licence All staff are subject to a check by the Disclosure and Barring Service (DBS). The level of check which will apply shall be a "Basic" level check. The closing date for applications is Monday, 25 August 2025 1st round interviews: Monday, 8 September 2025 (online) 2nd round interviews: Tuesday, 16 September 2025 (in person - Glasgow) Other organisations may call this role Evidence Programme Manager, Educational Research Manager, Education Engagement Manager, Senior Education Officer, or Strategic Education Partnerships Lead. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to become a Scotland Evidence Mobilisation Senior Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Buchan and London Recruitment
Senior Quantity Surveyor
Buchan and London Recruitment
Our client is looking to hire on a permanent basis a Senior Quanity Surveyor who provide world-class construction and construction related services across a diverse range of industries and sectors You will be responsible for budget preparation and estimates, progress reports, final account preparation, client interaction and attending various design team / site meetings. Key Responsibilities Liaising and reporting to the Surveying Director, Project Director, and Project Manager. Liaising with the Design Team to ensure requirements and specifications are met Developing and maintaining relationships with Client Representatives to support the activities and maintain positive relations on behalf of the Company Attending regular site meeting and communicate effectively to keep the Surveying Director up to date on project development status whilst also tracking and resolving issues Reviewing tender enquiries and tender analysis for projects. Estimating and tendering for projects in conjunction with Head Office Quantity Surveying Staff Negotiating new projects and fixed price premiums which are cost effective Organising and chairing pre-award meetings with new sub-contractors in conjunction with the Construction Team Subcontract purchasing and monitoring of packages on site Monitoring of contra charges and notification to sub-contractors Sub-contractor re-measurement, interim and final account payments Processing fortnightly / monthly sub-contractor payment certificates Compiling the variation log and signing off on variations with the Junior Quantity Surveyor Issuing interim payment applications to the Junior Quantity Surveyor and correlating payments received. Final account preparations at the end of the project Cost monitoring and reporting using construction computer software and attending monthly cost reporting meetings Cashflow forecasting for projects and issuing monthly reports to accounts Keeping abreast of various changes in industry and competitive environment in which the company operates. Planning and performing other duties and projects as assigned You will need: Degree in Quantity Surveying Minimum of 5 years professional experience with proven track record in dealing with Subcontractors and Clients in relation to Valuations, Variations, Final Accounts and cost reporting Thorough understanding of specifications, bills of quantities and drawings Strong expertise in extracting quantities from drawings and issuing enquiries to sub-contractors and suppliers to ensure that accurate quotations are received within specified time frames Computer literate in Microsoft Office and other Quantity Surveying Packages Proven track record in Commercial /Residential Projects Excellent budgetary responsibility experience Superb written and oral communication skills, including the ability to provide and explain accurate reporting. Excellent organisation and time management skills with ability to manage multiple priorities at once. Self-starter and ability to organise the workday around assigned activities and priorities with minimum supervision. Flexible with a high-level commitment to success. Ability to work successfully as part of a team with a wide variety of individuals On Offer Salary 77k - 85k plus other lifestyle benefits
Aug 06, 2025
Full time
Our client is looking to hire on a permanent basis a Senior Quanity Surveyor who provide world-class construction and construction related services across a diverse range of industries and sectors You will be responsible for budget preparation and estimates, progress reports, final account preparation, client interaction and attending various design team / site meetings. Key Responsibilities Liaising and reporting to the Surveying Director, Project Director, and Project Manager. Liaising with the Design Team to ensure requirements and specifications are met Developing and maintaining relationships with Client Representatives to support the activities and maintain positive relations on behalf of the Company Attending regular site meeting and communicate effectively to keep the Surveying Director up to date on project development status whilst also tracking and resolving issues Reviewing tender enquiries and tender analysis for projects. Estimating and tendering for projects in conjunction with Head Office Quantity Surveying Staff Negotiating new projects and fixed price premiums which are cost effective Organising and chairing pre-award meetings with new sub-contractors in conjunction with the Construction Team Subcontract purchasing and monitoring of packages on site Monitoring of contra charges and notification to sub-contractors Sub-contractor re-measurement, interim and final account payments Processing fortnightly / monthly sub-contractor payment certificates Compiling the variation log and signing off on variations with the Junior Quantity Surveyor Issuing interim payment applications to the Junior Quantity Surveyor and correlating payments received. Final account preparations at the end of the project Cost monitoring and reporting using construction computer software and attending monthly cost reporting meetings Cashflow forecasting for projects and issuing monthly reports to accounts Keeping abreast of various changes in industry and competitive environment in which the company operates. Planning and performing other duties and projects as assigned You will need: Degree in Quantity Surveying Minimum of 5 years professional experience with proven track record in dealing with Subcontractors and Clients in relation to Valuations, Variations, Final Accounts and cost reporting Thorough understanding of specifications, bills of quantities and drawings Strong expertise in extracting quantities from drawings and issuing enquiries to sub-contractors and suppliers to ensure that accurate quotations are received within specified time frames Computer literate in Microsoft Office and other Quantity Surveying Packages Proven track record in Commercial /Residential Projects Excellent budgetary responsibility experience Superb written and oral communication skills, including the ability to provide and explain accurate reporting. Excellent organisation and time management skills with ability to manage multiple priorities at once. Self-starter and ability to organise the workday around assigned activities and priorities with minimum supervision. Flexible with a high-level commitment to success. Ability to work successfully as part of a team with a wide variety of individuals On Offer Salary 77k - 85k plus other lifestyle benefits
Lloyd Recruitment - Epsom
Senior Finance Analyst
Lloyd Recruitment - Epsom Weybridge, Surrey
Senior Finance Analyst Location: Weybridge Salary: 55,000 - 75,000 + Bonus & Benefits Contract: Permanent Full-Time An exciting opportunity has arisen for an experienced Senior Finance Analyst to join a dynamic and fast-paced organisation based in Weybridge. This is a key leadership position within the finance function, overseeing a team of four Sales and Finance Analysts, and playing a vital role in supporting strategic business decisions and driving project profitability. Key Responsibilities: Lead and develop a team of finance and sales analysts Set up and manage project profitability evaluation processes Analyse financial performance across various projects and initiatives Support strategic planning through expert financial guidance Partner with project managers to align financial insight with sales activities Deliver accurate monthly billing, cost recognition, and accruals Forecast sales and profit plans on a monthly and annual basis Manage accounts receivable and monitor payment collections Oversee customer and vendor contract management Contribute to internal audit processes (ICFR review and evaluation) Collaborate cross-functionally with internal teams including legal, procurement, and sales Liaise with external partners across EMEA regions Required Skills & Experience: Bachelor's degree in Finance, Accounting or related discipline Minimum 5 years of experience in financial analysis or a similar role Proven team leadership and mentoring skills Exceptional analytical and commercial awareness Proficient in Microsoft Excel and other MS Office applications Familiarity with ERP systems such as SAP or Salesforce (desirable) Strong communication and stakeholder management skills Benefits Include: 25 days annual leave Discretionary performance-based bonus Pension scheme Group Life Assurance and Permanent Health Insurance 660 annual flexible benefits allowance (e.g. dental insurance, healthcare cash plan, gymflex, travel insurance) This is an excellent opportunity for a commercially astute finance professional to step into a senior role with visibility across multiple business functions and the chance to influence company-wide performance. Refer a friend and earn up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Aug 06, 2025
Full time
Senior Finance Analyst Location: Weybridge Salary: 55,000 - 75,000 + Bonus & Benefits Contract: Permanent Full-Time An exciting opportunity has arisen for an experienced Senior Finance Analyst to join a dynamic and fast-paced organisation based in Weybridge. This is a key leadership position within the finance function, overseeing a team of four Sales and Finance Analysts, and playing a vital role in supporting strategic business decisions and driving project profitability. Key Responsibilities: Lead and develop a team of finance and sales analysts Set up and manage project profitability evaluation processes Analyse financial performance across various projects and initiatives Support strategic planning through expert financial guidance Partner with project managers to align financial insight with sales activities Deliver accurate monthly billing, cost recognition, and accruals Forecast sales and profit plans on a monthly and annual basis Manage accounts receivable and monitor payment collections Oversee customer and vendor contract management Contribute to internal audit processes (ICFR review and evaluation) Collaborate cross-functionally with internal teams including legal, procurement, and sales Liaise with external partners across EMEA regions Required Skills & Experience: Bachelor's degree in Finance, Accounting or related discipline Minimum 5 years of experience in financial analysis or a similar role Proven team leadership and mentoring skills Exceptional analytical and commercial awareness Proficient in Microsoft Excel and other MS Office applications Familiarity with ERP systems such as SAP or Salesforce (desirable) Strong communication and stakeholder management skills Benefits Include: 25 days annual leave Discretionary performance-based bonus Pension scheme Group Life Assurance and Permanent Health Insurance 660 annual flexible benefits allowance (e.g. dental insurance, healthcare cash plan, gymflex, travel insurance) This is an excellent opportunity for a commercially astute finance professional to step into a senior role with visibility across multiple business functions and the chance to influence company-wide performance. Refer a friend and earn up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Global Product and Portfolio Execution Director, OnePay
Citigroup Inc.
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Payments Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview: Citi is seeking a highly experienced and driven Director to drive the Portfolio Management of our Payments Modernisation strategy, globally. This critical role will manage a $50MM Book of Work that is focused on the execution of the OnePay Modernisation program, collaborating with business, technology, and operations partners to transform our payments landscape. This individual will be responsible for managing the roadmap, strategy, and implementation of this complex set of deliverables including Core Modernisation across all payment types, ISO20022 tactical and strategic BoW, and the Consent Order deliverables for both Basic Cosmos and Simple and Modern deliverables supporting Payments. The ideal candidate possesses a strong understanding of the payments industry, but also a strong track record of delivery across very complex programs. What you'll do: Strategic Leadership: Define and develop the Core Modernisation roadmap for Payments Modernisation within the assigned clusters, aligning with the overall Services business strategy. Working closely with the Product Design and Execution Leads globally, conduct thorough market analysis, identifying opportunities and customer needs to inform regional market strategies and solutions. Collaborate with OnePay Design Leads and cross-functional teams to determine the optimal approach for implementing the functional strategy. Own the 3-5-year product portfolio roadmap, leveraging company-wide assets and driving necessary resource allocation. Develop and execute a "test and learn" roadmap to validate product portfolio decisions. Explore innovative ideas and solutions beyond the current product/service offering. Execution & Delivery: Translate strategic goals into actionable product requirements and user stories. Prioritise and manage the product roadmap, ensuring alignment with business objectives and market demands. Partner closely with engineering teams throughout the development lifecycle, from requirements gathering to implementation and validation. Conduct gap analysis between current and future state product offerings, identifying areas for improvement and innovation. Proactively identify and resolve cross-project dependencies and roadblocks. Analyse, manage, iterate, and track the performance of features post-launch, optimising for user experience and business impact. Participate in agile ceremonies, including sprint reviews, retrospectives, and release planning. Team & Stakeholder Management: Lead and mentor multiple teams, fostering a culture of collaboration, innovation, and high performance. Manage all aspects of team performance, including hiring, training, performance evaluations, compensation, and disciplinary actions. Oversee budget planning and allocation for the Payments Modernisation program. Effectively communicate and negotiate with internal stakeholders at all levels, including senior management. Build strong relationships with external partners and vendors as needed. Effectively influence and align stakeholders across different functions and departments. Risk Management & Compliance: Ensure adherence to all applicable laws, rules, and regulations related to payments and data privacy. Proactively identify and mitigate risks, safeguarding Citigroup, its clients, and assets. Promote a strong culture of compliance and ethical conduct within the team. What we'll need from you: Significant relevant experience, including being established in a managerial capacity. Proven track record of success in the payments industry, with a deep understanding of ISO messaging standards and competitive landscape. Experience working in a regulated environment with a focus on privacy and security. Experience with AI and ML technologies is highly desirable. Demonstrated ability to lead and manage teams through organisational and cultural change. Expertise in Design Thinking methodology and practical experience applying it to product development. Strong understanding of consumer product development and a passion for emerging technologies. Excellent communication, negotiation, and interpersonal skills. Experience building developer-focused tools and platforms and Agile methodologies and tools is highly desirable. Bachelor's degree or equivalent experience. Master's degree is preferred. What we can offer you: We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Product Management and Development Job Family: Product Performance Management Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.
Aug 06, 2025
Full time
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Payments Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview: Citi is seeking a highly experienced and driven Director to drive the Portfolio Management of our Payments Modernisation strategy, globally. This critical role will manage a $50MM Book of Work that is focused on the execution of the OnePay Modernisation program, collaborating with business, technology, and operations partners to transform our payments landscape. This individual will be responsible for managing the roadmap, strategy, and implementation of this complex set of deliverables including Core Modernisation across all payment types, ISO20022 tactical and strategic BoW, and the Consent Order deliverables for both Basic Cosmos and Simple and Modern deliverables supporting Payments. The ideal candidate possesses a strong understanding of the payments industry, but also a strong track record of delivery across very complex programs. What you'll do: Strategic Leadership: Define and develop the Core Modernisation roadmap for Payments Modernisation within the assigned clusters, aligning with the overall Services business strategy. Working closely with the Product Design and Execution Leads globally, conduct thorough market analysis, identifying opportunities and customer needs to inform regional market strategies and solutions. Collaborate with OnePay Design Leads and cross-functional teams to determine the optimal approach for implementing the functional strategy. Own the 3-5-year product portfolio roadmap, leveraging company-wide assets and driving necessary resource allocation. Develop and execute a "test and learn" roadmap to validate product portfolio decisions. Explore innovative ideas and solutions beyond the current product/service offering. Execution & Delivery: Translate strategic goals into actionable product requirements and user stories. Prioritise and manage the product roadmap, ensuring alignment with business objectives and market demands. Partner closely with engineering teams throughout the development lifecycle, from requirements gathering to implementation and validation. Conduct gap analysis between current and future state product offerings, identifying areas for improvement and innovation. Proactively identify and resolve cross-project dependencies and roadblocks. Analyse, manage, iterate, and track the performance of features post-launch, optimising for user experience and business impact. Participate in agile ceremonies, including sprint reviews, retrospectives, and release planning. Team & Stakeholder Management: Lead and mentor multiple teams, fostering a culture of collaboration, innovation, and high performance. Manage all aspects of team performance, including hiring, training, performance evaluations, compensation, and disciplinary actions. Oversee budget planning and allocation for the Payments Modernisation program. Effectively communicate and negotiate with internal stakeholders at all levels, including senior management. Build strong relationships with external partners and vendors as needed. Effectively influence and align stakeholders across different functions and departments. Risk Management & Compliance: Ensure adherence to all applicable laws, rules, and regulations related to payments and data privacy. Proactively identify and mitigate risks, safeguarding Citigroup, its clients, and assets. Promote a strong culture of compliance and ethical conduct within the team. What we'll need from you: Significant relevant experience, including being established in a managerial capacity. Proven track record of success in the payments industry, with a deep understanding of ISO messaging standards and competitive landscape. Experience working in a regulated environment with a focus on privacy and security. Experience with AI and ML technologies is highly desirable. Demonstrated ability to lead and manage teams through organisational and cultural change. Expertise in Design Thinking methodology and practical experience applying it to product development. Strong understanding of consumer product development and a passion for emerging technologies. Excellent communication, negotiation, and interpersonal skills. Experience building developer-focused tools and platforms and Agile methodologies and tools is highly desirable. Bachelor's degree or equivalent experience. Master's degree is preferred. What we can offer you: We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Product Management and Development Job Family: Product Performance Management Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.
Proof of Concept Strategic Solution Engineer
Qualtrics
At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing. Proof of Concept Strategic Solution & Data Engineer Why We Have This Role The focus of our Proof of Concept (POC) Strategic Solution & Data Engineer is to showcase and drive business value demonstrations of our platform for customers. The POC Engineer will partner and work with the Heads of Solutions Engineering to execute on use case specific sales strategy and product innovation application of the platform. In addition, they will assist in internal initiatives for sales enablement, cross functional alignment, and strategy adoption amongst field SEs.We are looking for creative thinkers and leaders who encourage collaboration and innovation within the team and across the company. The POC Engineer will manage their own quota and closely partner with Field Sales, Customer Success, Product Management, Product Marketing, Professional Services, Engineering, Sales, and Cloud Operations teams to communicate market requirements, improve our value proposition, and make our customers successful.This POC Engineer will also build out integrations for POCs (including conversational text data). As POCs are very time sensitive, this can be a fast-paced role at times in order to meet the deadlines. You will use tools like AWS to innovate, improve, and automate this integration process. You will become a subject matter expert around these integrations in order to support our sales teams when technical questions arise. How You'll Find Success Leading, mentoring, and partnering internally and externally with Field and Partner SEs, creating clear objectives and use cases to reach sales and company goals. Refining and scaling core sales engineering processes, such as discovery, technical qualification, custom demos, roundtables, and proof-of-concepts. Providing pre-sales technical/functional support and solution strategy to prospective clients and customers while ensuring customer satisfaction. Developing and delivering high-quality Qualtrics presentations and product demonstrations. Presenting and articulating advanced product features and benefits, product future direction, and overall Qualtrics solutions. Effectively consulting with senior leaders of customer organizations. Participating in sales planning and business development activities. Presenting and articulating Qualtrics product's strengths relative to competitors. Working with data and learning new technical skills with limited oversight Helping others find solutions to problems Excellent problem solving, decision-making and analytical skills Collaborating with teams across the organization while also being able to work independently and as a self-starter Meeting aggressive deadlines How You'll Grow Career Action Planning with Manager Qmobility (internal transfers) You will be exposed to a myriad of business and technical roles throughout the company You'll learn and improve your programming skills in Python and JavaScript You'll increase your familiarity with AWS, the Cloud environment, Security, and global data protocols You'll find opportunities to step into other future roles like Engineering, Security, Product Management, Cloud Operations, Sales, Solution Engineering, and more. Things You'll Do Innovate, Innovate, Innovate, - break from the norm and experiment and push the platform to new levels, identify new use cases, and new applications with customers Provide exemplary pre-sales technical expertise for Global accounts through technical demonstrations, POC/Pilot evaluation, and ongoing sales consultation Drive the adoption of Qualtrics solutions within strategic accounts, expanding usage across departments within the enterprise Develop internal knowledge base materials in collaboration with other Leads such as marketing collateral, training materials, selling assets (decks, white papers, one sheets, webinars) etc. Build working knowledge of competing products and how to technically sell against them Work collaboratively with Product Management, Marketing and Engineering during the development, launch and continuing refinement of existing and new Qualtrics products Become an expert in Qualtrics XM Platform and other Qualtrics products Acquire data from customers (usually sftp or cloud storage APIs) Validate data with exceptional detail orientation (including audio data) Perform data transformations (using Python and Jupyter Notebooks) Load the data via APIs or pre-built Discover connectors Advise our Sales Engineers and customers as needed on the data, integrations, architecture, best practices, etc. Build new AWS-based tools to automate the proof of concept process What We're Looking For On Your CV Self-starter with 6+ years relevant analyst or other consultative experience with SaaS software Proven experience selling to C/VP level buyers and demonstrable win/close strategies Experience in analysis of business solutions in a variety of industries - Contact Center, Healthcare, Financial Services, CPG and High-Tech experience is a plus. Outstanding professional, sales, and technical capabilities; comfortable supporting both enterprise (field) and inside sales teams on targeted accounts Ability to explain and resolve common technical aspects of SaaS software, including security, protocols for APIs, SLAs, email/communication specifications, etc. Demonstrated excellent customer facing verbal and written communication skills: needs analysis, positioning, business justification, and closing techniques. Possess "best of breed" functional sales experience that could be applied across an entire sales area in general or specific functional categories Must be able to pivot to other system related tasks if and when needed. We wear lots of hats here at Qualtrics! Travel required (Up to 25%) High degree of curiosity, and interest in continuously learning and teaching 2-5 years of experience in a Data Engineer, Data Analyst, Technical Solutions Engineer or related role (external applicants) 3 - 5 years of scripting/coding experience (external applicants) Comfortable working with Python Experience interfacing with customers, especially technical teams Understanding and/or experience with cloud and linux environments (AWS a plus) Understanding and/or experience with and parsing different data formats (JSON, XML, etc) Understanding and/or experience with ETL, SQL Previous work in Customer and/or Employee Experience software and systems, including pre or post-sales support Bachelor's Degree (not required as equivalent work experience may also qualify) or Certifications with a focus on Business, Marketing, Analytics, or Computer Science Experience with AWS Experience with Javascript Basic understanding of digital interaction technologies such as live chat, virtual agents/chatbots Experience with Prefect Experience building User Interfaces What You Should Know About This Team Our Proof of Concept team is known for its collaborative spirit, a strong desire to learn, and, most importantly, to positively impact the lives of our customers. Our mission is to support the sales team and Qualtrics globally achieving sales targets by conveying confidence to the customer and demonstrating the value of our technology. No challenge is too small for us, and often creativity is our best tool at work. We are a dynamic team that feels very comfortable in constantly changing environments. Our Team's Favorite Perks and Benefits Qualtrics Experience Program - A bonus each year for an experience of your choosing Worldwide and diverse community that enjoys helping each other At Qualtrics we are constantly working to create an environment where everyone feels safe and comfortable coming to work and can, as a result of our culture, make their best possible contribution to our team The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. . click apply for full job details
Aug 06, 2025
Full time
At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing. Proof of Concept Strategic Solution & Data Engineer Why We Have This Role The focus of our Proof of Concept (POC) Strategic Solution & Data Engineer is to showcase and drive business value demonstrations of our platform for customers. The POC Engineer will partner and work with the Heads of Solutions Engineering to execute on use case specific sales strategy and product innovation application of the platform. In addition, they will assist in internal initiatives for sales enablement, cross functional alignment, and strategy adoption amongst field SEs.We are looking for creative thinkers and leaders who encourage collaboration and innovation within the team and across the company. The POC Engineer will manage their own quota and closely partner with Field Sales, Customer Success, Product Management, Product Marketing, Professional Services, Engineering, Sales, and Cloud Operations teams to communicate market requirements, improve our value proposition, and make our customers successful.This POC Engineer will also build out integrations for POCs (including conversational text data). As POCs are very time sensitive, this can be a fast-paced role at times in order to meet the deadlines. You will use tools like AWS to innovate, improve, and automate this integration process. You will become a subject matter expert around these integrations in order to support our sales teams when technical questions arise. How You'll Find Success Leading, mentoring, and partnering internally and externally with Field and Partner SEs, creating clear objectives and use cases to reach sales and company goals. Refining and scaling core sales engineering processes, such as discovery, technical qualification, custom demos, roundtables, and proof-of-concepts. Providing pre-sales technical/functional support and solution strategy to prospective clients and customers while ensuring customer satisfaction. Developing and delivering high-quality Qualtrics presentations and product demonstrations. Presenting and articulating advanced product features and benefits, product future direction, and overall Qualtrics solutions. Effectively consulting with senior leaders of customer organizations. Participating in sales planning and business development activities. Presenting and articulating Qualtrics product's strengths relative to competitors. Working with data and learning new technical skills with limited oversight Helping others find solutions to problems Excellent problem solving, decision-making and analytical skills Collaborating with teams across the organization while also being able to work independently and as a self-starter Meeting aggressive deadlines How You'll Grow Career Action Planning with Manager Qmobility (internal transfers) You will be exposed to a myriad of business and technical roles throughout the company You'll learn and improve your programming skills in Python and JavaScript You'll increase your familiarity with AWS, the Cloud environment, Security, and global data protocols You'll find opportunities to step into other future roles like Engineering, Security, Product Management, Cloud Operations, Sales, Solution Engineering, and more. Things You'll Do Innovate, Innovate, Innovate, - break from the norm and experiment and push the platform to new levels, identify new use cases, and new applications with customers Provide exemplary pre-sales technical expertise for Global accounts through technical demonstrations, POC/Pilot evaluation, and ongoing sales consultation Drive the adoption of Qualtrics solutions within strategic accounts, expanding usage across departments within the enterprise Develop internal knowledge base materials in collaboration with other Leads such as marketing collateral, training materials, selling assets (decks, white papers, one sheets, webinars) etc. Build working knowledge of competing products and how to technically sell against them Work collaboratively with Product Management, Marketing and Engineering during the development, launch and continuing refinement of existing and new Qualtrics products Become an expert in Qualtrics XM Platform and other Qualtrics products Acquire data from customers (usually sftp or cloud storage APIs) Validate data with exceptional detail orientation (including audio data) Perform data transformations (using Python and Jupyter Notebooks) Load the data via APIs or pre-built Discover connectors Advise our Sales Engineers and customers as needed on the data, integrations, architecture, best practices, etc. Build new AWS-based tools to automate the proof of concept process What We're Looking For On Your CV Self-starter with 6+ years relevant analyst or other consultative experience with SaaS software Proven experience selling to C/VP level buyers and demonstrable win/close strategies Experience in analysis of business solutions in a variety of industries - Contact Center, Healthcare, Financial Services, CPG and High-Tech experience is a plus. Outstanding professional, sales, and technical capabilities; comfortable supporting both enterprise (field) and inside sales teams on targeted accounts Ability to explain and resolve common technical aspects of SaaS software, including security, protocols for APIs, SLAs, email/communication specifications, etc. Demonstrated excellent customer facing verbal and written communication skills: needs analysis, positioning, business justification, and closing techniques. Possess "best of breed" functional sales experience that could be applied across an entire sales area in general or specific functional categories Must be able to pivot to other system related tasks if and when needed. We wear lots of hats here at Qualtrics! Travel required (Up to 25%) High degree of curiosity, and interest in continuously learning and teaching 2-5 years of experience in a Data Engineer, Data Analyst, Technical Solutions Engineer or related role (external applicants) 3 - 5 years of scripting/coding experience (external applicants) Comfortable working with Python Experience interfacing with customers, especially technical teams Understanding and/or experience with cloud and linux environments (AWS a plus) Understanding and/or experience with and parsing different data formats (JSON, XML, etc) Understanding and/or experience with ETL, SQL Previous work in Customer and/or Employee Experience software and systems, including pre or post-sales support Bachelor's Degree (not required as equivalent work experience may also qualify) or Certifications with a focus on Business, Marketing, Analytics, or Computer Science Experience with AWS Experience with Javascript Basic understanding of digital interaction technologies such as live chat, virtual agents/chatbots Experience with Prefect Experience building User Interfaces What You Should Know About This Team Our Proof of Concept team is known for its collaborative spirit, a strong desire to learn, and, most importantly, to positively impact the lives of our customers. Our mission is to support the sales team and Qualtrics globally achieving sales targets by conveying confidence to the customer and demonstrating the value of our technology. No challenge is too small for us, and often creativity is our best tool at work. We are a dynamic team that feels very comfortable in constantly changing environments. Our Team's Favorite Perks and Benefits Qualtrics Experience Program - A bonus each year for an experience of your choosing Worldwide and diverse community that enjoys helping each other At Qualtrics we are constantly working to create an environment where everyone feels safe and comfortable coming to work and can, as a result of our culture, make their best possible contribution to our team The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. . click apply for full job details

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