At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing. Proof of Concept Strategic Solution & Data Engineer Why We Have This Role The focus of our Proof of Concept (POC) Strategic Solution & Data Engineer is to showcase and drive business value demonstrations of our platform for customers. The POC Engineer will partner and work with the Heads of Solutions Engineering to execute on use case specific sales strategy and product innovation application of the platform. In addition, they will assist in internal initiatives for sales enablement, cross functional alignment, and strategy adoption amongst field SEs.We are looking for creative thinkers and leaders who encourage collaboration and innovation within the team and across the company. The POC Engineer will manage their own quota and closely partner with Field Sales, Customer Success, Product Management, Product Marketing, Professional Services, Engineering, Sales, and Cloud Operations teams to communicate market requirements, improve our value proposition, and make our customers successful.This POC Engineer will also build out integrations for POCs (including conversational text data). As POCs are very time sensitive, this can be a fast-paced role at times in order to meet the deadlines. You will use tools like AWS to innovate, improve, and automate this integration process. You will become a subject matter expert around these integrations in order to support our sales teams when technical questions arise. How You'll Find Success Leading, mentoring, and partnering internally and externally with Field and Partner SEs, creating clear objectives and use cases to reach sales and company goals. Refining and scaling core sales engineering processes, such as discovery, technical qualification, custom demos, roundtables, and proof-of-concepts. Providing pre-sales technical/functional support and solution strategy to prospective clients and customers while ensuring customer satisfaction. Developing and delivering high-quality Qualtrics presentations and product demonstrations. Presenting and articulating advanced product features and benefits, product future direction, and overall Qualtrics solutions. Effectively consulting with senior leaders of customer organizations. Participating in sales planning and business development activities. Presenting and articulating Qualtrics product's strengths relative to competitors. Working with data and learning new technical skills with limited oversight Helping others find solutions to problems Excellent problem solving, decision-making and analytical skills Collaborating with teams across the organization while also being able to work independently and as a self-starter Meeting aggressive deadlines How You'll Grow Career Action Planning with Manager Qmobility (internal transfers) You will be exposed to a myriad of business and technical roles throughout the company You'll learn and improve your programming skills in Python and JavaScript You'll increase your familiarity with AWS, the Cloud environment, Security, and global data protocols You'll find opportunities to step into other future roles like Engineering, Security, Product Management, Cloud Operations, Sales, Solution Engineering, and more. Things You'll Do Innovate, Innovate, Innovate, - break from the norm and experiment and push the platform to new levels, identify new use cases, and new applications with customers Provide exemplary pre-sales technical expertise for Global accounts through technical demonstrations, POC/Pilot evaluation, and ongoing sales consultation Drive the adoption of Qualtrics solutions within strategic accounts, expanding usage across departments within the enterprise Develop internal knowledge base materials in collaboration with other Leads such as marketing collateral, training materials, selling assets (decks, white papers, one sheets, webinars) etc. Build working knowledge of competing products and how to technically sell against them Work collaboratively with Product Management, Marketing and Engineering during the development, launch and continuing refinement of existing and new Qualtrics products Become an expert in Qualtrics XM Platform and other Qualtrics products Acquire data from customers (usually sftp or cloud storage APIs) Validate data with exceptional detail orientation (including audio data) Perform data transformations (using Python and Jupyter Notebooks) Load the data via APIs or pre-built Discover connectors Advise our Sales Engineers and customers as needed on the data, integrations, architecture, best practices, etc. Build new AWS-based tools to automate the proof of concept process What We're Looking For On Your CV Self-starter with 6+ years relevant analyst or other consultative experience with SaaS software Proven experience selling to C/VP level buyers and demonstrable win/close strategies Experience in analysis of business solutions in a variety of industries - Contact Center, Healthcare, Financial Services, CPG and High-Tech experience is a plus. Outstanding professional, sales, and technical capabilities; comfortable supporting both enterprise (field) and inside sales teams on targeted accounts Ability to explain and resolve common technical aspects of SaaS software, including security, protocols for APIs, SLAs, email/communication specifications, etc. Demonstrated excellent customer facing verbal and written communication skills: needs analysis, positioning, business justification, and closing techniques. Possess "best of breed" functional sales experience that could be applied across an entire sales area in general or specific functional categories Must be able to pivot to other system related tasks if and when needed. We wear lots of hats here at Qualtrics! Travel required (Up to 25%) High degree of curiosity, and interest in continuously learning and teaching 2-5 years of experience in a Data Engineer, Data Analyst, Technical Solutions Engineer or related role (external applicants) 3 - 5 years of scripting/coding experience (external applicants) Comfortable working with Python Experience interfacing with customers, especially technical teams Understanding and/or experience with cloud and linux environments (AWS a plus) Understanding and/or experience with and parsing different data formats (JSON, XML, etc) Understanding and/or experience with ETL, SQL Previous work in Customer and/or Employee Experience software and systems, including pre or post-sales support Bachelor's Degree (not required as equivalent work experience may also qualify) or Certifications with a focus on Business, Marketing, Analytics, or Computer Science Experience with AWS Experience with Javascript Basic understanding of digital interaction technologies such as live chat, virtual agents/chatbots Experience with Prefect Experience building User Interfaces What You Should Know About This Team Our Proof of Concept team is known for its collaborative spirit, a strong desire to learn, and, most importantly, to positively impact the lives of our customers. Our mission is to support the sales team and Qualtrics globally achieving sales targets by conveying confidence to the customer and demonstrating the value of our technology. No challenge is too small for us, and often creativity is our best tool at work. We are a dynamic team that feels very comfortable in constantly changing environments. Our Team's Favorite Perks and Benefits Qualtrics Experience Program - A bonus each year for an experience of your choosing Worldwide and diverse community that enjoys helping each other At Qualtrics we are constantly working to create an environment where everyone feels safe and comfortable coming to work and can, as a result of our culture, make their best possible contribution to our team The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. . click apply for full job details
Aug 06, 2025
Full time
At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing. Proof of Concept Strategic Solution & Data Engineer Why We Have This Role The focus of our Proof of Concept (POC) Strategic Solution & Data Engineer is to showcase and drive business value demonstrations of our platform for customers. The POC Engineer will partner and work with the Heads of Solutions Engineering to execute on use case specific sales strategy and product innovation application of the platform. In addition, they will assist in internal initiatives for sales enablement, cross functional alignment, and strategy adoption amongst field SEs.We are looking for creative thinkers and leaders who encourage collaboration and innovation within the team and across the company. The POC Engineer will manage their own quota and closely partner with Field Sales, Customer Success, Product Management, Product Marketing, Professional Services, Engineering, Sales, and Cloud Operations teams to communicate market requirements, improve our value proposition, and make our customers successful.This POC Engineer will also build out integrations for POCs (including conversational text data). As POCs are very time sensitive, this can be a fast-paced role at times in order to meet the deadlines. You will use tools like AWS to innovate, improve, and automate this integration process. You will become a subject matter expert around these integrations in order to support our sales teams when technical questions arise. How You'll Find Success Leading, mentoring, and partnering internally and externally with Field and Partner SEs, creating clear objectives and use cases to reach sales and company goals. Refining and scaling core sales engineering processes, such as discovery, technical qualification, custom demos, roundtables, and proof-of-concepts. Providing pre-sales technical/functional support and solution strategy to prospective clients and customers while ensuring customer satisfaction. Developing and delivering high-quality Qualtrics presentations and product demonstrations. Presenting and articulating advanced product features and benefits, product future direction, and overall Qualtrics solutions. Effectively consulting with senior leaders of customer organizations. Participating in sales planning and business development activities. Presenting and articulating Qualtrics product's strengths relative to competitors. Working with data and learning new technical skills with limited oversight Helping others find solutions to problems Excellent problem solving, decision-making and analytical skills Collaborating with teams across the organization while also being able to work independently and as a self-starter Meeting aggressive deadlines How You'll Grow Career Action Planning with Manager Qmobility (internal transfers) You will be exposed to a myriad of business and technical roles throughout the company You'll learn and improve your programming skills in Python and JavaScript You'll increase your familiarity with AWS, the Cloud environment, Security, and global data protocols You'll find opportunities to step into other future roles like Engineering, Security, Product Management, Cloud Operations, Sales, Solution Engineering, and more. Things You'll Do Innovate, Innovate, Innovate, - break from the norm and experiment and push the platform to new levels, identify new use cases, and new applications with customers Provide exemplary pre-sales technical expertise for Global accounts through technical demonstrations, POC/Pilot evaluation, and ongoing sales consultation Drive the adoption of Qualtrics solutions within strategic accounts, expanding usage across departments within the enterprise Develop internal knowledge base materials in collaboration with other Leads such as marketing collateral, training materials, selling assets (decks, white papers, one sheets, webinars) etc. Build working knowledge of competing products and how to technically sell against them Work collaboratively with Product Management, Marketing and Engineering during the development, launch and continuing refinement of existing and new Qualtrics products Become an expert in Qualtrics XM Platform and other Qualtrics products Acquire data from customers (usually sftp or cloud storage APIs) Validate data with exceptional detail orientation (including audio data) Perform data transformations (using Python and Jupyter Notebooks) Load the data via APIs or pre-built Discover connectors Advise our Sales Engineers and customers as needed on the data, integrations, architecture, best practices, etc. Build new AWS-based tools to automate the proof of concept process What We're Looking For On Your CV Self-starter with 6+ years relevant analyst or other consultative experience with SaaS software Proven experience selling to C/VP level buyers and demonstrable win/close strategies Experience in analysis of business solutions in a variety of industries - Contact Center, Healthcare, Financial Services, CPG and High-Tech experience is a plus. Outstanding professional, sales, and technical capabilities; comfortable supporting both enterprise (field) and inside sales teams on targeted accounts Ability to explain and resolve common technical aspects of SaaS software, including security, protocols for APIs, SLAs, email/communication specifications, etc. Demonstrated excellent customer facing verbal and written communication skills: needs analysis, positioning, business justification, and closing techniques. Possess "best of breed" functional sales experience that could be applied across an entire sales area in general or specific functional categories Must be able to pivot to other system related tasks if and when needed. We wear lots of hats here at Qualtrics! Travel required (Up to 25%) High degree of curiosity, and interest in continuously learning and teaching 2-5 years of experience in a Data Engineer, Data Analyst, Technical Solutions Engineer or related role (external applicants) 3 - 5 years of scripting/coding experience (external applicants) Comfortable working with Python Experience interfacing with customers, especially technical teams Understanding and/or experience with cloud and linux environments (AWS a plus) Understanding and/or experience with and parsing different data formats (JSON, XML, etc) Understanding and/or experience with ETL, SQL Previous work in Customer and/or Employee Experience software and systems, including pre or post-sales support Bachelor's Degree (not required as equivalent work experience may also qualify) or Certifications with a focus on Business, Marketing, Analytics, or Computer Science Experience with AWS Experience with Javascript Basic understanding of digital interaction technologies such as live chat, virtual agents/chatbots Experience with Prefect Experience building User Interfaces What You Should Know About This Team Our Proof of Concept team is known for its collaborative spirit, a strong desire to learn, and, most importantly, to positively impact the lives of our customers. Our mission is to support the sales team and Qualtrics globally achieving sales targets by conveying confidence to the customer and demonstrating the value of our technology. No challenge is too small for us, and often creativity is our best tool at work. We are a dynamic team that feels very comfortable in constantly changing environments. Our Team's Favorite Perks and Benefits Qualtrics Experience Program - A bonus each year for an experience of your choosing Worldwide and diverse community that enjoys helping each other At Qualtrics we are constantly working to create an environment where everyone feels safe and comfortable coming to work and can, as a result of our culture, make their best possible contribution to our team The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. . click apply for full job details
Position Overview As a Field Analytics Analyst, you play a pivotal role in driving commercial excellence of the field sales team by delivering actionable insights and performance reporting that support Insulet's growth strategy. This position is responsible for the development and reporting of key performance indicators that inform data-driven decisions across a variety of field analytics focus areas. These focus areas include analysing sales performance and market trends, generating and delivering actionable reports, addressing analytical questions for the field, and optimizing territory performance. Through continuous improvement, strong analytical capabilities, and cross-functional collaboration, you'll be a critical enabler of Insulet's commercial success, identifying opportunities and recommending improvements that align with company goals. We're looking for: A data-driven analyst with a proven track record of translating commercial objectives into meaningful KPIs and performance dashboards A collaborative team player with strong communication skills and the ability to partner cross-functionally with commercial stakeholders A curious and proactive thinker who can integrate insights between commercial strategy, performance trends, and market opportunities A results-oriented professional who thrives in a dynamic, fast-paced environment and is comfortable handling multiple priorities Responsibilities Deliver Field-Focused Analytics Analyse sales performance and market trends across assigned territories, districts, and regions to identify growth opportunities and gaps Conduct ad-hoc analysis and answer data-related questions from the field, collaborating with operations and analytics teams as needed Design and maintain dashboards and reports that provide timely, actionable insights to field teams Develop and Report Commercial KPIs Serve as a business partner to commercial stakeholders to define KPIs that reflect strategic objectives and field execution Track, visualize, and communicate KPI performance through dashboards and executive-level presentations, using compelling, data-driven storytelling Ensure consistent alignment of metrics with commercial priorities and company strategy Drive Strategic Insights and Recommendations Interpret field and customer data to identify high-impact opportunities and inefficiencies across geographies and segments Generate insights that support strategic decisions related to segmentation, targeting, coverage models, and resource allocation Translate insights into clear, actionable recommendations for sales, marketing, and commercial leadership Support Continuous Improvement Promote data-driven decision-making through automation, self-service analytics tools, and field team training Contribute to building scalable processes and tools (e.g., Salesforce, Spotfire) that empower field teams to access insights independently Drive standardization of KPIs and contribute to data governance Champion data quality, consistency, and efficiency in analytics reporting Education and Experience Bachelor's degree in finance, accounting, marketing, economics, IT, or related field Demonstrated experience working in commercial analytical roles of increasing responsibility, preferably in healthcare, life sciences, or commercial operations Experience driving commercial/sales process improvement Experience working with and analytical tools, with advanced Excel skills (including VBA); preferred experience with Salesforce dashboards, reports, Lightning interface, workflows, validation rules, Process Builder, Visual Flow, and security configurations Skills and Competencies Proficient in data storage, reporting, and analysis tools (Excel, Tableau, Salesforce) to analyse data and deliver insights that drive strategic decisions Demonstrated ability to develop and communicate KPIs, insights and related recommendations Proven ability to provide business analysis and system development/configuration deliverables related to process improvement Proactive problem-solver who anticipates execution issues in the field and collaborates cross-functionally to resolve them Demonstrated ability to support data-driven decision-making through structured analysis and modelling Effective cross-functional collaborator, working closely with sales leaders, operations teams, and data strategy groups Flexible and capable of managing multiple priorities in a dynamic environment Strong communication and visualization skills to translate complex data into clear, actionable recommendations Physical Requirements NOTE: This position is eligible for hybrid working arrangements and requires on-site work from Insulet London office at least three (3) days per week. Travel requirements: Limited travel may be required, once or twice a year on average. Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit and We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us here . Insulet Corporation is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Insulet employees are all focused on the same goal - to make a difference. Our relentless passion is to simplify life for people with diabetes. We excite and empower employees to bring their best selves to work through a culture that supports a healthy work and life balance. We set the bar high to meet customer needs, and our priority is to ensure our employees are equipped and supported to help us get there. We foster and celebrate curiosity, innovation, and learning. Our teams work collaboratively and are empowered to drive the best actions for our customers. Our innovation spirit and customer-centric focus position us as global pioneers - leading the way to improve health outcomes with revolutionary medical devices while breaking down barriers to access.
Aug 06, 2025
Full time
Position Overview As a Field Analytics Analyst, you play a pivotal role in driving commercial excellence of the field sales team by delivering actionable insights and performance reporting that support Insulet's growth strategy. This position is responsible for the development and reporting of key performance indicators that inform data-driven decisions across a variety of field analytics focus areas. These focus areas include analysing sales performance and market trends, generating and delivering actionable reports, addressing analytical questions for the field, and optimizing territory performance. Through continuous improvement, strong analytical capabilities, and cross-functional collaboration, you'll be a critical enabler of Insulet's commercial success, identifying opportunities and recommending improvements that align with company goals. We're looking for: A data-driven analyst with a proven track record of translating commercial objectives into meaningful KPIs and performance dashboards A collaborative team player with strong communication skills and the ability to partner cross-functionally with commercial stakeholders A curious and proactive thinker who can integrate insights between commercial strategy, performance trends, and market opportunities A results-oriented professional who thrives in a dynamic, fast-paced environment and is comfortable handling multiple priorities Responsibilities Deliver Field-Focused Analytics Analyse sales performance and market trends across assigned territories, districts, and regions to identify growth opportunities and gaps Conduct ad-hoc analysis and answer data-related questions from the field, collaborating with operations and analytics teams as needed Design and maintain dashboards and reports that provide timely, actionable insights to field teams Develop and Report Commercial KPIs Serve as a business partner to commercial stakeholders to define KPIs that reflect strategic objectives and field execution Track, visualize, and communicate KPI performance through dashboards and executive-level presentations, using compelling, data-driven storytelling Ensure consistent alignment of metrics with commercial priorities and company strategy Drive Strategic Insights and Recommendations Interpret field and customer data to identify high-impact opportunities and inefficiencies across geographies and segments Generate insights that support strategic decisions related to segmentation, targeting, coverage models, and resource allocation Translate insights into clear, actionable recommendations for sales, marketing, and commercial leadership Support Continuous Improvement Promote data-driven decision-making through automation, self-service analytics tools, and field team training Contribute to building scalable processes and tools (e.g., Salesforce, Spotfire) that empower field teams to access insights independently Drive standardization of KPIs and contribute to data governance Champion data quality, consistency, and efficiency in analytics reporting Education and Experience Bachelor's degree in finance, accounting, marketing, economics, IT, or related field Demonstrated experience working in commercial analytical roles of increasing responsibility, preferably in healthcare, life sciences, or commercial operations Experience driving commercial/sales process improvement Experience working with and analytical tools, with advanced Excel skills (including VBA); preferred experience with Salesforce dashboards, reports, Lightning interface, workflows, validation rules, Process Builder, Visual Flow, and security configurations Skills and Competencies Proficient in data storage, reporting, and analysis tools (Excel, Tableau, Salesforce) to analyse data and deliver insights that drive strategic decisions Demonstrated ability to develop and communicate KPIs, insights and related recommendations Proven ability to provide business analysis and system development/configuration deliverables related to process improvement Proactive problem-solver who anticipates execution issues in the field and collaborates cross-functionally to resolve them Demonstrated ability to support data-driven decision-making through structured analysis and modelling Effective cross-functional collaborator, working closely with sales leaders, operations teams, and data strategy groups Flexible and capable of managing multiple priorities in a dynamic environment Strong communication and visualization skills to translate complex data into clear, actionable recommendations Physical Requirements NOTE: This position is eligible for hybrid working arrangements and requires on-site work from Insulet London office at least three (3) days per week. Travel requirements: Limited travel may be required, once or twice a year on average. Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit and We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us here . Insulet Corporation is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Insulet employees are all focused on the same goal - to make a difference. Our relentless passion is to simplify life for people with diabetes. We excite and empower employees to bring their best selves to work through a culture that supports a healthy work and life balance. We set the bar high to meet customer needs, and our priority is to ensure our employees are equipped and supported to help us get there. We foster and celebrate curiosity, innovation, and learning. Our teams work collaboratively and are empowered to drive the best actions for our customers. Our innovation spirit and customer-centric focus position us as global pioneers - leading the way to improve health outcomes with revolutionary medical devices while breaking down barriers to access.
About us: We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. Introducing the Workplace Technology team at Trainline Our Workplace Technology team owns and manages the corporate technology stack of business and workplace solutions, driving innovative, cost efficient, future ways of working. The Tech Support team is a critical part of the Workplace Technology team, ensuring Tier 2 support services are delivered effectively and efficiently within a culture of continual service improvement, aligned to Trainline values. The team is principally responsible for end user computing across a MacOS estate, under central management using JAMF Pro, and a Microsoft Windows estate integrated with Azure Active Directory and Microsoft Windows Servers. This is a highly visible team, also providing dedicated AV/VC support for meeting rooms and internal events - ensuring high availability, instilling trust, and enabling a seamless experience to Executive level presenters. As an Senior IT Support Analyst at Trainline, you will be responsible for Ticket lifecycle management through active dashboard monitoring, workload management and reporting Proactive Incident resolution within SLA, working closely with Tier 3 teams for technical direction and escalation management Proactive troubleshooting, diagnostics and root cause analysis Progression of Service Requests with a focus on customer service End-user initial engagement through our ITSM ticketing platform, collaboration apps and onsite Tech Bar. You're the face of Workplace Technology for our internal Trainliners! IT Asset Management - inventory control leveraging supporting toolsets, h/w refresh in line with policy, secure disposal compliance, CSIP discipline to mature lifecycle management Seamless on/off-boarding for joiners & leavers: laptop builds, IT inductions, IAM compliance, deprovisioning and timely asset retrieval, driving process efficiencies in collaboration with the People & Workplace stakeholders Meeting room AV/VC support, leveraging remote administration tools to maintain ongoing health of media services solutions - regular checks, updates and performance analytics In-person and remote technical support for internal events Implementation of and adherence to security standards in line with ISO standards Establishing and actively maintaining strong relationships across the wider team, key stakeholders and our Trainline community Promoting teamwork and knowledge sharing Optimising process efficiency through proposed use of automation, AI & ML Contribution to audit and compliance reviews We'd love to hear from you if you Have a dynamic and proactive approach to IT Support Exhibit exceptional customer service with a focus on Employee Experience Resolve issues efficiently, prioritising business continuity Work autonomously and confidently to agreed practices and procedures Are happy to work onsite as determined by business need and priority demonstrate business acumen resulting in the ability to identify priorities and act accordingly Have knowledge of Networks, TCP/IP, DNS, DHCP, including LAN, WAN and wireless networks Have a basic understanding of Windows Command Line/PowerShell & Apple Scripting/BASH Work on Runbook implementation and development of technical documentation Our Tech Stack Windows 11 and Apple ecosystem in an enterprise environment (+ working knowledge of Android & Linux) Mobile Device Management systems, strategies, deployments (JAMF & Intune) SaaS applications including M365, Slack and Atlassian products SaaS based solutions and Cloud migration strategies Active Directory & Azure Active Directory Autopilot, InTune and MFA Platform integrations, SSO/SAML Cloud printing solutions Please note: This role requires 4-5 days a week in our London Farringdon Office. More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail ️ Own It - We focus on every customer, partner and journey Travel Together - We're one team ️ Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn , Instagram and Glassdoor !
Aug 06, 2025
Full time
About us: We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. Introducing the Workplace Technology team at Trainline Our Workplace Technology team owns and manages the corporate technology stack of business and workplace solutions, driving innovative, cost efficient, future ways of working. The Tech Support team is a critical part of the Workplace Technology team, ensuring Tier 2 support services are delivered effectively and efficiently within a culture of continual service improvement, aligned to Trainline values. The team is principally responsible for end user computing across a MacOS estate, under central management using JAMF Pro, and a Microsoft Windows estate integrated with Azure Active Directory and Microsoft Windows Servers. This is a highly visible team, also providing dedicated AV/VC support for meeting rooms and internal events - ensuring high availability, instilling trust, and enabling a seamless experience to Executive level presenters. As an Senior IT Support Analyst at Trainline, you will be responsible for Ticket lifecycle management through active dashboard monitoring, workload management and reporting Proactive Incident resolution within SLA, working closely with Tier 3 teams for technical direction and escalation management Proactive troubleshooting, diagnostics and root cause analysis Progression of Service Requests with a focus on customer service End-user initial engagement through our ITSM ticketing platform, collaboration apps and onsite Tech Bar. You're the face of Workplace Technology for our internal Trainliners! IT Asset Management - inventory control leveraging supporting toolsets, h/w refresh in line with policy, secure disposal compliance, CSIP discipline to mature lifecycle management Seamless on/off-boarding for joiners & leavers: laptop builds, IT inductions, IAM compliance, deprovisioning and timely asset retrieval, driving process efficiencies in collaboration with the People & Workplace stakeholders Meeting room AV/VC support, leveraging remote administration tools to maintain ongoing health of media services solutions - regular checks, updates and performance analytics In-person and remote technical support for internal events Implementation of and adherence to security standards in line with ISO standards Establishing and actively maintaining strong relationships across the wider team, key stakeholders and our Trainline community Promoting teamwork and knowledge sharing Optimising process efficiency through proposed use of automation, AI & ML Contribution to audit and compliance reviews We'd love to hear from you if you Have a dynamic and proactive approach to IT Support Exhibit exceptional customer service with a focus on Employee Experience Resolve issues efficiently, prioritising business continuity Work autonomously and confidently to agreed practices and procedures Are happy to work onsite as determined by business need and priority demonstrate business acumen resulting in the ability to identify priorities and act accordingly Have knowledge of Networks, TCP/IP, DNS, DHCP, including LAN, WAN and wireless networks Have a basic understanding of Windows Command Line/PowerShell & Apple Scripting/BASH Work on Runbook implementation and development of technical documentation Our Tech Stack Windows 11 and Apple ecosystem in an enterprise environment (+ working knowledge of Android & Linux) Mobile Device Management systems, strategies, deployments (JAMF & Intune) SaaS applications including M365, Slack and Atlassian products SaaS based solutions and Cloud migration strategies Active Directory & Azure Active Directory Autopilot, InTune and MFA Platform integrations, SSO/SAML Cloud printing solutions Please note: This role requires 4-5 days a week in our London Farringdon Office. More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail ️ Own It - We focus on every customer, partner and journey Travel Together - We're one team ️ Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn , Instagram and Glassdoor !
We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ About our Data Analytics Team: We're looking for a Senior Data Analyst excited to help build the bank of the future. You'll have the opportunity to super charge our user engagement in 2025 and help us to build a bank that customers truly love. At Monzo, we're building a bank that is fair, transparent and a delight to use. We're growing extremely fast and have over 12 million customers in the UK. We've built a product that people love and more than 80% of our growth comes from word of mouth and referrals. Enable Monzo to Make Better Decisions, Faster We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. How we hire We are excited to be expanding and are hiring for multiple roles across our Data Analytics teams! Whether your interests lie in Borrowing, Operations, Finance, Payments, Financial Crime, or Core, we are looking for talented individuals with a versatile skill set to contribute across our squads. While we allocate teams after the interview process, we aim to match your skills and aspirations with the most suitable role. Throughout the process, you will meet team members from across our Data Analytics collectives, who will guide you through the opportunities available. Join us and be part of shaping our future! What you'll be working on: As a Senior Data Analyst you will partner with Product Managers, Engineers, and Data Scientists in an agile product environment. You'll champion the use of data and bring ideas to life through a rigorous analytical approach. As a Senior Data Analyst, you'll: Generate insights that can drive the direction of our strategy through proactive analysis Bring data-driven rigour to our approach to product development and build a strategic understanding of the business while structuring complex projects to bring them to life Work and advise on Monzo's global expansion strategy Create metrics used to understand user behaviour and drive product decisions. Develop and maintain Looker dashboards, reports and metrics that assess business and customer outcomes Ensure accurate reporting to third parties and regulators Build and maintain controls to ensure our business processes are running as intended Lead projects to improve the accuracy, efficiency and accessibility of our data We'd love to hear from you if What we're doing here at Monzo excites you! You are passionate about using data to improve and inform business decisions You're motivated by solving challenging problems, and communicating and collaborating closely with subject matter experts on those solutions You're excited by the opportunity to work autonomously to impact the future of a fast growing, ever evolving business You're as comfortable getting hands-on as taking a step back and thinking strategically You are experienced with using a variety of Data Analysis tools. You know when to pick the right tool, and can help others do the same You have a solid grounding in SQL The Interview Process: Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions! 30 minute recruiter call 45 minute initial call Take home task 2 x 1-hour video calls, including a technical case study Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: ️ We can help you relocate to the UK We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. Keeping your data safe is really important to us. Select If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodivergent? Select
Aug 06, 2025
Full time
We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ About our Data Analytics Team: We're looking for a Senior Data Analyst excited to help build the bank of the future. You'll have the opportunity to super charge our user engagement in 2025 and help us to build a bank that customers truly love. At Monzo, we're building a bank that is fair, transparent and a delight to use. We're growing extremely fast and have over 12 million customers in the UK. We've built a product that people love and more than 80% of our growth comes from word of mouth and referrals. Enable Monzo to Make Better Decisions, Faster We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. How we hire We are excited to be expanding and are hiring for multiple roles across our Data Analytics teams! Whether your interests lie in Borrowing, Operations, Finance, Payments, Financial Crime, or Core, we are looking for talented individuals with a versatile skill set to contribute across our squads. While we allocate teams after the interview process, we aim to match your skills and aspirations with the most suitable role. Throughout the process, you will meet team members from across our Data Analytics collectives, who will guide you through the opportunities available. Join us and be part of shaping our future! What you'll be working on: As a Senior Data Analyst you will partner with Product Managers, Engineers, and Data Scientists in an agile product environment. You'll champion the use of data and bring ideas to life through a rigorous analytical approach. As a Senior Data Analyst, you'll: Generate insights that can drive the direction of our strategy through proactive analysis Bring data-driven rigour to our approach to product development and build a strategic understanding of the business while structuring complex projects to bring them to life Work and advise on Monzo's global expansion strategy Create metrics used to understand user behaviour and drive product decisions. Develop and maintain Looker dashboards, reports and metrics that assess business and customer outcomes Ensure accurate reporting to third parties and regulators Build and maintain controls to ensure our business processes are running as intended Lead projects to improve the accuracy, efficiency and accessibility of our data We'd love to hear from you if What we're doing here at Monzo excites you! You are passionate about using data to improve and inform business decisions You're motivated by solving challenging problems, and communicating and collaborating closely with subject matter experts on those solutions You're excited by the opportunity to work autonomously to impact the future of a fast growing, ever evolving business You're as comfortable getting hands-on as taking a step back and thinking strategically You are experienced with using a variety of Data Analysis tools. You know when to pick the right tool, and can help others do the same You have a solid grounding in SQL The Interview Process: Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions! 30 minute recruiter call 45 minute initial call Take home task 2 x 1-hour video calls, including a technical case study Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: ️ We can help you relocate to the UK We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. Keeping your data safe is really important to us. Select If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodivergent? Select
We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ About our Data Analytics Team: We're looking for a Senior Data Analyst excited to help build the bank of the future. You'll have the opportunity to super charge our user engagement in 2025 and help us to build a bank that customers truly love. At Monzo, we're building a bank that is fair, transparent and a delight to use. We're growing extremely fast and have over 12 million customers in the UK. We've built a product that people love and more than 80% of our growth comes from word of mouth and referrals. Enable Monzo to Make Better Decisions, Faster We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. How we hire We are excited to be expanding and are hiring for multiple roles across our Data Analytics teams! Whether your interests lie in Borrowing, Operations, Finance, Payments, Financial Crime, or Core, we are looking for talented individuals with a versatile skill set to contribute across our squads. While we allocate teams after the interview process, we aim to match your skills and aspirations with the most suitable role. Throughout the process, you will meet team members from across our Data Analytics collectives, who will guide you through the opportunities available. Join us and be part of shaping our future! What you'll be working on: As a Senior Data Analyst you will partner with Product Managers, Engineers, and Data Scientists in an agile product environment. You'll champion the use of data and bring ideas to life through a rigorous analytical approach. As a Senior Data Analyst, you'll: Generate insights that can drive the direction of our strategy through proactive analysis Bring data-driven rigour to our approach to product development and build a strategic understanding of the business while structuring complex projects to bring them to life Work and advise on Monzo's global expansion strategy Create metrics used to understand user behaviour and drive product decisions. Develop and maintain Looker dashboards, reports and metrics that assess business and customer outcomes Ensure accurate reporting to third parties and regulators Build and maintain controls to ensure our business processes are running as intended Lead projects to improve the accuracy, efficiency and accessibility of our data We'd love to hear from you if What we're doing here at Monzo excites you! You are passionate about using data to improve and inform business decisions You're motivated by solving challenging problems, and communicating and collaborating closely with subject matter experts on those solutions You're excited by the opportunity to work autonomously to impact the future of a fast growing, ever evolving business You're as comfortable getting hands-on as taking a step back and thinking strategically You are experienced with using a variety of Data Analysis tools. You know when to pick the right tool, and can help others do the same You have a solid grounding in SQL The Interview Process: Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions! 30 minute recruiter call 45 minute initial call Take home task 2 x 1-hour video calls, including a technical case study Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: ️ We can help you relocate to the UK We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. Keeping your data safe is really important to us. Select If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodivergent? Select
Aug 06, 2025
Full time
We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ About our Data Analytics Team: We're looking for a Senior Data Analyst excited to help build the bank of the future. You'll have the opportunity to super charge our user engagement in 2025 and help us to build a bank that customers truly love. At Monzo, we're building a bank that is fair, transparent and a delight to use. We're growing extremely fast and have over 12 million customers in the UK. We've built a product that people love and more than 80% of our growth comes from word of mouth and referrals. Enable Monzo to Make Better Decisions, Faster We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. How we hire We are excited to be expanding and are hiring for multiple roles across our Data Analytics teams! Whether your interests lie in Borrowing, Operations, Finance, Payments, Financial Crime, or Core, we are looking for talented individuals with a versatile skill set to contribute across our squads. While we allocate teams after the interview process, we aim to match your skills and aspirations with the most suitable role. Throughout the process, you will meet team members from across our Data Analytics collectives, who will guide you through the opportunities available. Join us and be part of shaping our future! What you'll be working on: As a Senior Data Analyst you will partner with Product Managers, Engineers, and Data Scientists in an agile product environment. You'll champion the use of data and bring ideas to life through a rigorous analytical approach. As a Senior Data Analyst, you'll: Generate insights that can drive the direction of our strategy through proactive analysis Bring data-driven rigour to our approach to product development and build a strategic understanding of the business while structuring complex projects to bring them to life Work and advise on Monzo's global expansion strategy Create metrics used to understand user behaviour and drive product decisions. Develop and maintain Looker dashboards, reports and metrics that assess business and customer outcomes Ensure accurate reporting to third parties and regulators Build and maintain controls to ensure our business processes are running as intended Lead projects to improve the accuracy, efficiency and accessibility of our data We'd love to hear from you if What we're doing here at Monzo excites you! You are passionate about using data to improve and inform business decisions You're motivated by solving challenging problems, and communicating and collaborating closely with subject matter experts on those solutions You're excited by the opportunity to work autonomously to impact the future of a fast growing, ever evolving business You're as comfortable getting hands-on as taking a step back and thinking strategically You are experienced with using a variety of Data Analysis tools. You know when to pick the right tool, and can help others do the same You have a solid grounding in SQL The Interview Process: Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions! 30 minute recruiter call 45 minute initial call Take home task 2 x 1-hour video calls, including a technical case study Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: ️ We can help you relocate to the UK We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. Keeping your data safe is really important to us. Select If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodivergent? Select
INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. JOB PURPOSE The IT Project Manager, EMEIA is responsible for delivering locally executed projects that support the objectives of a wider regional programme. Reporting directly to the Programme Manager, EMEIA, this role plays a key part in implementing business and technology change aligned to enterprise strategies while ensuring relevance and execution at a regional level. The postholder will lead projects from initiation through to closure, ensuring they are delivered on time, within budget, and in accordance with defined scope and quality standards. Operating within the centrally governed, locally executed GloCal delivery model, the IT Project Manager, EMEIA ensures that local projects are effectively scoped, managed, and reported, contributing to the overall success of the regional programme schedule. RESPONSIBILITIES Plan, manage, and deliver regional IT projects to time, cost, and quality standards using established Enterprise Portfolio governance model and Burberry's Project Management Life Cycle (PMLC) framework. Translate Enterprise Portfolio project governance and reporting requirements into local project execution plans, ensuring compliance. Define and manage project scope, deliverables, dependencies, and outcomes in collaboration with central teams and local stakeholders. Lead a team of regional project contributors including Business Analysts, Project Support Officers, contractors and third-party vendors. Collaborate closely with the Programme Manager, EMEIA to ensure alignment with programme-level goals and escalate risks or delivery threats promptly. Monitor and manage regional project risks, assumptions, issues, and dependencies and contribute to programme-level reporting. Manage project documentation including plans, status reports, and change controls in accordance with Enterprise Portfolio governance. Ensure effective handover of delivered solutions to service management and operations. Coordinate with Enterprise Portfolio PMO and portfolio assurance teams to provide inputs for reporting, gating, and financial tracking. Support local demand planning and resource scheduling in coordination with the Programme Manager, EMEIA. Contribute to regional lessons learned and continuous improvement initiatives. Manage financial tracking at project level, ensuring forecasts and actuals are aligned, variances explained and resource allocations monitored. PERSONAL PROFILE Proven experience in delivering end-to-end IT or business change projects in a matrixed environment. Project management certification and familiarity with Agile, Waterfall and Hybrid methodologies. Strong understanding of IT infrastructure, networking, and/or cybersecurity projects is desirable. Experience working in or alongside centralised PMO/governance structures. Effective communicator with the ability to translate technical language for business users and vice versa. Highly organised with strong stakeholder engagement, time management, and problem-solving skills. Demonstrated ability to work collaboratively with central and local teams across functions and geographies. Proficient in project management tools such as Microsoft Project, Shibumi, or other similar tools. Enthusiastic, passionate, and driven to deliver quality outcomes, team player This role will require a highly technical project manager who can lead technical teams within the organisation and external partner engineers. Strong understanding of architectural drawings, data cabling, wired and wireless network design, AV design Proven experience and knowledge of hardware and software installation, upgrades, site maintenance (Network, Point of Sale, Payment Terminals, Computers, Scanners, Printers, CCTV, Audio Visual, Footfall) MEASURES OF SUCCESS Delivery of desired service performance, within agreed budget targets. Technical issues are resolved quickly and effectively. Positive Retail Management and IT feedback. FOOTER Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. Posting Notes: United Kingdom Not Applicable London IT COMMERCIAL (REGIONAL) n/a
Aug 06, 2025
Full time
INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. JOB PURPOSE The IT Project Manager, EMEIA is responsible for delivering locally executed projects that support the objectives of a wider regional programme. Reporting directly to the Programme Manager, EMEIA, this role plays a key part in implementing business and technology change aligned to enterprise strategies while ensuring relevance and execution at a regional level. The postholder will lead projects from initiation through to closure, ensuring they are delivered on time, within budget, and in accordance with defined scope and quality standards. Operating within the centrally governed, locally executed GloCal delivery model, the IT Project Manager, EMEIA ensures that local projects are effectively scoped, managed, and reported, contributing to the overall success of the regional programme schedule. RESPONSIBILITIES Plan, manage, and deliver regional IT projects to time, cost, and quality standards using established Enterprise Portfolio governance model and Burberry's Project Management Life Cycle (PMLC) framework. Translate Enterprise Portfolio project governance and reporting requirements into local project execution plans, ensuring compliance. Define and manage project scope, deliverables, dependencies, and outcomes in collaboration with central teams and local stakeholders. Lead a team of regional project contributors including Business Analysts, Project Support Officers, contractors and third-party vendors. Collaborate closely with the Programme Manager, EMEIA to ensure alignment with programme-level goals and escalate risks or delivery threats promptly. Monitor and manage regional project risks, assumptions, issues, and dependencies and contribute to programme-level reporting. Manage project documentation including plans, status reports, and change controls in accordance with Enterprise Portfolio governance. Ensure effective handover of delivered solutions to service management and operations. Coordinate with Enterprise Portfolio PMO and portfolio assurance teams to provide inputs for reporting, gating, and financial tracking. Support local demand planning and resource scheduling in coordination with the Programme Manager, EMEIA. Contribute to regional lessons learned and continuous improvement initiatives. Manage financial tracking at project level, ensuring forecasts and actuals are aligned, variances explained and resource allocations monitored. PERSONAL PROFILE Proven experience in delivering end-to-end IT or business change projects in a matrixed environment. Project management certification and familiarity with Agile, Waterfall and Hybrid methodologies. Strong understanding of IT infrastructure, networking, and/or cybersecurity projects is desirable. Experience working in or alongside centralised PMO/governance structures. Effective communicator with the ability to translate technical language for business users and vice versa. Highly organised with strong stakeholder engagement, time management, and problem-solving skills. Demonstrated ability to work collaboratively with central and local teams across functions and geographies. Proficient in project management tools such as Microsoft Project, Shibumi, or other similar tools. Enthusiastic, passionate, and driven to deliver quality outcomes, team player This role will require a highly technical project manager who can lead technical teams within the organisation and external partner engineers. Strong understanding of architectural drawings, data cabling, wired and wireless network design, AV design Proven experience and knowledge of hardware and software installation, upgrades, site maintenance (Network, Point of Sale, Payment Terminals, Computers, Scanners, Printers, CCTV, Audio Visual, Footfall) MEASURES OF SUCCESS Delivery of desired service performance, within agreed budget targets. Technical issues are resolved quickly and effectively. Positive Retail Management and IT feedback. FOOTER Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. Posting Notes: United Kingdom Not Applicable London IT COMMERCIAL (REGIONAL) n/a
Must have exposure to eFront Act as a conduit between technical teams and stakeholders - eFront About Our Client Our client works in financial services Job Description You will be a hands-on analyst capable of working on problems from discovery through to implementation. You will make changes to our eFront installation to support business needs and non-functional requirements as part of a team. You will contribute to the oversight of the pipeline of requests for enhancements, fixes or new functions as well as working on larger projects. As well as development you will work on the maintenance of the existing system, integration with other systems and resolving issues escalated from the application support team or elsewhere. Responsibilities Liaise with investment and operations teams to identify areas where eFront could benefit their work and improve processes, workflows, and information insights Analyse new requirements and design eFront solutions through configuration and customisation Work with team members to build and develop new functionality and processes Help analyse, specify, and deliver additional reports, data extracts, queries and dashboards Help manage and maintain a report catalogue Modify and update existing reports as necessary Modify develop and update interfaces with other systems Interact with project teams, Finance, IT, Investment Management and other stakeholder teams including software vendors and external consultants. The Successful Applicant The Candidate Background, skills, Aptitude 3+ years experience with eFront configuration and reporting tools including formal reports, dashboards and Excel reports and data ideally gained in a Private Equity (PE) / Alternative Markets environment. Experience with FrontInvest and FrontPM. Extensive knowledge of SQL, SSRS, DBMS and reporting tools Proof of successful management of small technology implementation/change projects Some experience with a programming language, JavaScript or VB.NET is a plus. Competencies, Aptitude Ability to quickly learn, implement, and utilise new technologies. Analytical and problem-solving. Combines and organise information into meaningful patterns; identifies underlying relationships, causes and effects; and combines pieces of information to form conclusions or general rules Excellent oral and written communication skills Detail-oriented. Consistently takes a thorough, accurate organised and quality-centred approach Organisation and prioritising. Can effectively address projects, requests and competing priorities. Owning deliverables through to implementation Self-learning mindset. Desires to learn new skills and is willing to share knowledge within the team Provide problem diagnosis and technical assistance. What's on Offer This role is offering up to £96,000 per annum and requires 2 days on site in Central London.
Aug 06, 2025
Full time
Must have exposure to eFront Act as a conduit between technical teams and stakeholders - eFront About Our Client Our client works in financial services Job Description You will be a hands-on analyst capable of working on problems from discovery through to implementation. You will make changes to our eFront installation to support business needs and non-functional requirements as part of a team. You will contribute to the oversight of the pipeline of requests for enhancements, fixes or new functions as well as working on larger projects. As well as development you will work on the maintenance of the existing system, integration with other systems and resolving issues escalated from the application support team or elsewhere. Responsibilities Liaise with investment and operations teams to identify areas where eFront could benefit their work and improve processes, workflows, and information insights Analyse new requirements and design eFront solutions through configuration and customisation Work with team members to build and develop new functionality and processes Help analyse, specify, and deliver additional reports, data extracts, queries and dashboards Help manage and maintain a report catalogue Modify and update existing reports as necessary Modify develop and update interfaces with other systems Interact with project teams, Finance, IT, Investment Management and other stakeholder teams including software vendors and external consultants. The Successful Applicant The Candidate Background, skills, Aptitude 3+ years experience with eFront configuration and reporting tools including formal reports, dashboards and Excel reports and data ideally gained in a Private Equity (PE) / Alternative Markets environment. Experience with FrontInvest and FrontPM. Extensive knowledge of SQL, SSRS, DBMS and reporting tools Proof of successful management of small technology implementation/change projects Some experience with a programming language, JavaScript or VB.NET is a plus. Competencies, Aptitude Ability to quickly learn, implement, and utilise new technologies. Analytical and problem-solving. Combines and organise information into meaningful patterns; identifies underlying relationships, causes and effects; and combines pieces of information to form conclusions or general rules Excellent oral and written communication skills Detail-oriented. Consistently takes a thorough, accurate organised and quality-centred approach Organisation and prioritising. Can effectively address projects, requests and competing priorities. Owning deliverables through to implementation Self-learning mindset. Desires to learn new skills and is willing to share knowledge within the team Provide problem diagnosis and technical assistance. What's on Offer This role is offering up to £96,000 per annum and requires 2 days on site in Central London.
We are looking for an experienced and talented Data Scientist to join MTM. This is a brand new, pivotal role within the company, offering the unique opportunity to establish and shape MTM's in-house data science capabilities from the ground up. You will be instrumental in integrating diverse data sources into our insights, driving innovation, and enhancing our competitive edge in the market. This is a hybrid role, requiring you to be based in our Leeds office three days a week, fostering collaboration and team integration, with the flexibility to work remotely for the remaining two days. The role will report into a Director within the Quantitative team. Scope of responsibilities Project Operations Conduct advanced analytics on MTM projects, including segmentation, MaxDiff, Key Driver Analysis (KDA), and conjoint analysis, acting as a client-facing data science expert Review, recommend, and set up new data infrastructure to process and analyse large datasets (e.g., transactional databases, passive data) Test new tools and platforms to ensure they are fit-for-purpose for advanced data analysis 2. Data Strategy and Innovation Broaden MTM's set of data sources currently used on projects Future proof MTM's proposition(s) by advancing our knowledge of AI/synthetic data/machine learning Partner with marketing to launch new data science-driven workstreams and position MTM as a thought-leader in this space Explore opportunities to develop completely new MTM specialties, identifying and implementing new initiatives 3. Team Upskilling Conduct regular internal statistics training sessions Enhance the team's understanding of advanced analytics techniques and data literacy Establishing best practise and providing training on data science Experience in data science, including working within a primary research agency in a data analytics function e.g. as a data analyst/scientist, running advanced quantitative analyses (regression, segmentation etc.) Proven experience in advanced analytics, particularly with survey data (e.g., SPSS, R, Q) Proficiency in programming languages supporting data science solutions (e.g., Python, SQL, LLM) Familiarity with various data sources beyond survey data, such as behavioural analytics or 1st party data (1PD). Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights. Excellent communication skills, capable of explaining complex data science concepts to both technical and non-technical audiences. A proactive and innovative mindset, eager to explore new technologies and methodologies. Ability to work independently and manage multiple initiatives simultaneously in a dynamic environment. Nice to haves: Experience in establishing data science practices within an agency environment. Experience in upskilling teams in data science. Desire to present at industry conferences and seminars / events. As a boutique consultancy, MTM offers you the chance to have a central role and make a big impact. You've already built some great, transferable marketing skills in your last role, but you're looking for more autonomy, and you're excited by the chance to give wings to the exciting work of our talented and passionate research and strategy teams. You'll be able to carve out your own path and build your skills, as our sole full-time marketing team member, while working closely with a senior marketing leader who has a part-time role in the business and can also serve as a mentor, helping you advance in your MTM career. We believe strongly in fostering career development that suits your aspirations, and we're expanding quickly so there are always new initiatives to get involved with and people to learn from. Some of our other benefits include: A discretionary bonus based on both individual and team performance of up to 10% Support towards career development (to become a certified member of the MRS for example) In addition to all national holidays, MTM offers 25 days leave + your birthday off Personal training budget of £500 Employer pension 5% Private health insurance Life insurance and income protection Extra days holiday for length of service Around 60+ curious minds, all with a real drive for getting to a good answer. Not always the easiest answer for our clients to hear, but the answer that will help them move forward. We work on a hybrid basis. People come to our offices three days a week - to connect with each other for more creative meetings and deeper conversations, or simply to have fun. We have socials, book club, team lunches, quizzes, awards, charity events and good old fashioned coffee breaks, so that people can get to know each other. If all of this sounds exciting, we'd love to hear from you To apply for this role, please send in a CV and why you're interested in the role. Thanks for your interest in working at MTM. Please complete this short form, attach your CV and we'll be in touch. First Name Last Name Email Do you have the right to work in the UK? Yes No What are your salary expectations? What is your current notice period? At MTM, we ask that team members work 3 days-a-week from our offices. Are you happy to do so, if your application is successful? Yes No Other - please explain If you answered 'other' to the above, please provide some additional context. Thanks. Please attach your CV and cover letter, if desired. MTM needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.
Aug 06, 2025
Full time
We are looking for an experienced and talented Data Scientist to join MTM. This is a brand new, pivotal role within the company, offering the unique opportunity to establish and shape MTM's in-house data science capabilities from the ground up. You will be instrumental in integrating diverse data sources into our insights, driving innovation, and enhancing our competitive edge in the market. This is a hybrid role, requiring you to be based in our Leeds office three days a week, fostering collaboration and team integration, with the flexibility to work remotely for the remaining two days. The role will report into a Director within the Quantitative team. Scope of responsibilities Project Operations Conduct advanced analytics on MTM projects, including segmentation, MaxDiff, Key Driver Analysis (KDA), and conjoint analysis, acting as a client-facing data science expert Review, recommend, and set up new data infrastructure to process and analyse large datasets (e.g., transactional databases, passive data) Test new tools and platforms to ensure they are fit-for-purpose for advanced data analysis 2. Data Strategy and Innovation Broaden MTM's set of data sources currently used on projects Future proof MTM's proposition(s) by advancing our knowledge of AI/synthetic data/machine learning Partner with marketing to launch new data science-driven workstreams and position MTM as a thought-leader in this space Explore opportunities to develop completely new MTM specialties, identifying and implementing new initiatives 3. Team Upskilling Conduct regular internal statistics training sessions Enhance the team's understanding of advanced analytics techniques and data literacy Establishing best practise and providing training on data science Experience in data science, including working within a primary research agency in a data analytics function e.g. as a data analyst/scientist, running advanced quantitative analyses (regression, segmentation etc.) Proven experience in advanced analytics, particularly with survey data (e.g., SPSS, R, Q) Proficiency in programming languages supporting data science solutions (e.g., Python, SQL, LLM) Familiarity with various data sources beyond survey data, such as behavioural analytics or 1st party data (1PD). Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights. Excellent communication skills, capable of explaining complex data science concepts to both technical and non-technical audiences. A proactive and innovative mindset, eager to explore new technologies and methodologies. Ability to work independently and manage multiple initiatives simultaneously in a dynamic environment. Nice to haves: Experience in establishing data science practices within an agency environment. Experience in upskilling teams in data science. Desire to present at industry conferences and seminars / events. As a boutique consultancy, MTM offers you the chance to have a central role and make a big impact. You've already built some great, transferable marketing skills in your last role, but you're looking for more autonomy, and you're excited by the chance to give wings to the exciting work of our talented and passionate research and strategy teams. You'll be able to carve out your own path and build your skills, as our sole full-time marketing team member, while working closely with a senior marketing leader who has a part-time role in the business and can also serve as a mentor, helping you advance in your MTM career. We believe strongly in fostering career development that suits your aspirations, and we're expanding quickly so there are always new initiatives to get involved with and people to learn from. Some of our other benefits include: A discretionary bonus based on both individual and team performance of up to 10% Support towards career development (to become a certified member of the MRS for example) In addition to all national holidays, MTM offers 25 days leave + your birthday off Personal training budget of £500 Employer pension 5% Private health insurance Life insurance and income protection Extra days holiday for length of service Around 60+ curious minds, all with a real drive for getting to a good answer. Not always the easiest answer for our clients to hear, but the answer that will help them move forward. We work on a hybrid basis. People come to our offices three days a week - to connect with each other for more creative meetings and deeper conversations, or simply to have fun. We have socials, book club, team lunches, quizzes, awards, charity events and good old fashioned coffee breaks, so that people can get to know each other. If all of this sounds exciting, we'd love to hear from you To apply for this role, please send in a CV and why you're interested in the role. Thanks for your interest in working at MTM. Please complete this short form, attach your CV and we'll be in touch. First Name Last Name Email Do you have the right to work in the UK? Yes No What are your salary expectations? What is your current notice period? At MTM, we ask that team members work 3 days-a-week from our offices. Are you happy to do so, if your application is successful? Yes No Other - please explain If you answered 'other' to the above, please provide some additional context. Thanks. Please attach your CV and cover letter, if desired. MTM needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.
Business Analyst - Core Finance page is loaded Business Analyst - Core Finance Apply locations UK - London ( St Botolph ) time type Full time posted on Posted Yesterday job requisition id 2025-682 Job Title: Business Analyst - Core Finance Reporting to: Finance Product Manager Direct Reports: None Position Type: Permanent Overview: Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. The Finance Change Team provides expertise, management, and coordination of the Finance portfolio of change, supporting Finance and the Business in achieving its strategic objectives. The Core Finance Business Analyst will be responsible for documenting the functional & non-functional requirements of the Finance Function with respect to, primarily, Pega (and other core finance applications), ensuring that the users' needs are accurately and articulately documented and understood by the development team(s). The Core Finance Business Analyst will work closely with product owners, architects and engineering delivery leads to ensure solutions meet business needs. Job Purpose: Working within the Finance Change function, bridging the gap between the finance department and IT by analysing business needs within financial systems, identifying areas for improvement, designing solutions, and collaborating with technical teams to implement changes, ensuring accurate financial reporting and efficient system operations across the organisation. Key Responsibilities: Requirements gathering :Understand current finance processes, identify pain points, and document functional requirements for system enhancements or new features. System analysis :Evaluate existing finance systems, analyse data flows, and identify potential areas for optimisation. Solution design :Collaborate with stakeholders and solution architects to design system solutions that align with business needs, including process mapping, workflow design, and data integration. Implementation support :Work with IT teams to implement new system features, configure settings, and manage data migration. Assist with the creation of test documentation including UAT. User training: Developing and delivering training materials to end users on new system functionalities and updates. Reporting and analysis :Create reports and dashboards to monitor system performance and identify trends, providing insights for decision-making. Performance Objectives: Requirements and Analysis: Understand finance processes, identify pain points, document requirements through user stories, and evaluate existing systems for optimisation. Solution Design and Implementation: Collaborate with stakeholders and solution architects to design system solutions, work with IT to implement new features, configure settings, and manage data migration. Training, Support, and Reporting: Develop and deliver training, troubleshoot system issues, provide user support, and create reports and dashboards to monitor system performance and provide insights. Skills and Experience Specification: Essential: Financial acumen: Strong understanding of accounting principles, financial reporting, and key financial metrics. Business analysis skills: Proficiency in requirement gathering, writing user stories, process mapping, data analysis, and solution design. Technical knowledge: Familiarity with finance systems (ERP, workflow, payment, treasury, consolidation & reporting systems), data manipulation tools, and basic programming skills. Communication skills: Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders. Stakeholder management: Building strong relationships with finance users, architects, data experts, IT teams, and business leaders to ensure project alignment . Desirable: Experience with the following tools: Pega Payment solutions (eg Bottomline (cards & DD Tagetik Peoplesoft ERP and other General Ledger/ERPs Anaplan Experience working within the insurance industry Experience using Azure Dev Ops and similar tools Experience and qualifications in Agile / Scrum methodology What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies. Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We're always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.
Aug 06, 2025
Full time
Business Analyst - Core Finance page is loaded Business Analyst - Core Finance Apply locations UK - London ( St Botolph ) time type Full time posted on Posted Yesterday job requisition id 2025-682 Job Title: Business Analyst - Core Finance Reporting to: Finance Product Manager Direct Reports: None Position Type: Permanent Overview: Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. The Finance Change Team provides expertise, management, and coordination of the Finance portfolio of change, supporting Finance and the Business in achieving its strategic objectives. The Core Finance Business Analyst will be responsible for documenting the functional & non-functional requirements of the Finance Function with respect to, primarily, Pega (and other core finance applications), ensuring that the users' needs are accurately and articulately documented and understood by the development team(s). The Core Finance Business Analyst will work closely with product owners, architects and engineering delivery leads to ensure solutions meet business needs. Job Purpose: Working within the Finance Change function, bridging the gap between the finance department and IT by analysing business needs within financial systems, identifying areas for improvement, designing solutions, and collaborating with technical teams to implement changes, ensuring accurate financial reporting and efficient system operations across the organisation. Key Responsibilities: Requirements gathering :Understand current finance processes, identify pain points, and document functional requirements for system enhancements or new features. System analysis :Evaluate existing finance systems, analyse data flows, and identify potential areas for optimisation. Solution design :Collaborate with stakeholders and solution architects to design system solutions that align with business needs, including process mapping, workflow design, and data integration. Implementation support :Work with IT teams to implement new system features, configure settings, and manage data migration. Assist with the creation of test documentation including UAT. User training: Developing and delivering training materials to end users on new system functionalities and updates. Reporting and analysis :Create reports and dashboards to monitor system performance and identify trends, providing insights for decision-making. Performance Objectives: Requirements and Analysis: Understand finance processes, identify pain points, document requirements through user stories, and evaluate existing systems for optimisation. Solution Design and Implementation: Collaborate with stakeholders and solution architects to design system solutions, work with IT to implement new features, configure settings, and manage data migration. Training, Support, and Reporting: Develop and deliver training, troubleshoot system issues, provide user support, and create reports and dashboards to monitor system performance and provide insights. Skills and Experience Specification: Essential: Financial acumen: Strong understanding of accounting principles, financial reporting, and key financial metrics. Business analysis skills: Proficiency in requirement gathering, writing user stories, process mapping, data analysis, and solution design. Technical knowledge: Familiarity with finance systems (ERP, workflow, payment, treasury, consolidation & reporting systems), data manipulation tools, and basic programming skills. Communication skills: Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders. Stakeholder management: Building strong relationships with finance users, architects, data experts, IT teams, and business leaders to ensure project alignment . Desirable: Experience with the following tools: Pega Payment solutions (eg Bottomline (cards & DD Tagetik Peoplesoft ERP and other General Ledger/ERPs Anaplan Experience working within the insurance industry Experience using Azure Dev Ops and similar tools Experience and qualifications in Agile / Scrum methodology What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies. Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We're always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.
About NTT DATA Business Solutions: NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group, a top 10 global IT services provider headquartered in Tokyo, operating in more than 50 countries. We offer global reach combined with local expertise to deliver premier SAP services, including industry-specific consulting, digital innovation, cloud solutions, automation, and system development for business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions leverages its extensive expertise to deliver quality outcomes for multinational and local clients alike. With over 15,000 SAP professionals across 31 countries, we are equipped to help solve complex problems and capitalize on growth opportunities related to SAP strategies and operations. Our clients trust our proven approaches and deep experience worldwide. Our Change Training Analysts are encouraged to support the growth of this vital business line and contribute to the evolution of our practice by proposing ideas and innovations to benefit clients and colleagues alike. On-the-job training is provided on the NTT Data Business Solutions project toolset. Job Summary: As an OCM Change & Training Analyst, you will support organizational change management and training initiatives for technology-driven transformation projects. Your focus will be on applying our OCM methodology to ensure smooth adoption of new systems and processes, and effective training delivery, preparing stakeholders to embrace new ways of working. Duties/Responsibilities: Change Management Support: Assist in developing and implementing change management strategies to promote successful adoption of new systems and processes. Support impact assessments to evaluate change scope across stakeholder groups. Help create and execute change action plans covering communication, training, policies, and processes. Training Development & Delivery: Support training needs analysis, material development, and tool selection. Assist in organizing and scheduling training sessions, including train-the-trainer and end-user training. Collect feedback to facilitate continuous improvement. Stakeholder Engagement & Support: Help establish a Change Network of change agents, super users, and trainers. Support communication efforts to ensure consistent messaging aligned with the change strategy. Process & Documentation: Collaborate with business process leads to update process maps and create SOPs. Knowledge Sharing & Continuous Improvement: Contribute to team skill and knowledge development. Take ownership of personal learning and growth. Required Skills / Abilities: Experience: At least 2 years in change management, training, or organizational development, preferably supporting large-scale technology transformations. Experience supporting OCM methodologies and delivering training. Skills: Strong communication and interpersonal skills to influence stakeholders at all levels. Excellent organization and attention to detail. Ability to manage multiple priorities in a fast-paced environment. Personal Attributes: Self-motivated, proactive, adaptable. Strong problem-solving skills and critical thinking about business processes. Positive, empathetic, and open to change. Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a dynamic, innovative culture. Recognized with awards like the 2025 SAP Pinnacle Awards and Top Employer Award 2025, we offer opportunities to impact clients significantly while advancing your career. You will work alongside industry experts on cutting-edge projects and enjoy a range of benefits supporting your well-being, career development, and work-life balance, including: Home-Based Contract: Flexible remote working aligned with operational needs. Generous Holiday Allowance: 28 days of paid leave annually, pro-rated for part-time roles. "Free Fridays" Initiative: One additional day off each month, totaling 12 days annually, for personal time or rest. Financial Security: Group Life Assurance coverage of 4x your base salary. Pension Scheme: Employer contribution of 5%, with options to increase contributions. Income Protection: Coverage to safeguard your income in unforeseen circumstances. Health & Well-being: Private Medical Insurance, 24/7 helpline, lifestyle coaching, and more. Tools & Equipment: Laptop and mobile phone for work and personal use. Wellness & Sustainability: Cycle to work scheme and electric car leasing options.
Aug 06, 2025
Full time
About NTT DATA Business Solutions: NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group, a top 10 global IT services provider headquartered in Tokyo, operating in more than 50 countries. We offer global reach combined with local expertise to deliver premier SAP services, including industry-specific consulting, digital innovation, cloud solutions, automation, and system development for business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions leverages its extensive expertise to deliver quality outcomes for multinational and local clients alike. With over 15,000 SAP professionals across 31 countries, we are equipped to help solve complex problems and capitalize on growth opportunities related to SAP strategies and operations. Our clients trust our proven approaches and deep experience worldwide. Our Change Training Analysts are encouraged to support the growth of this vital business line and contribute to the evolution of our practice by proposing ideas and innovations to benefit clients and colleagues alike. On-the-job training is provided on the NTT Data Business Solutions project toolset. Job Summary: As an OCM Change & Training Analyst, you will support organizational change management and training initiatives for technology-driven transformation projects. Your focus will be on applying our OCM methodology to ensure smooth adoption of new systems and processes, and effective training delivery, preparing stakeholders to embrace new ways of working. Duties/Responsibilities: Change Management Support: Assist in developing and implementing change management strategies to promote successful adoption of new systems and processes. Support impact assessments to evaluate change scope across stakeholder groups. Help create and execute change action plans covering communication, training, policies, and processes. Training Development & Delivery: Support training needs analysis, material development, and tool selection. Assist in organizing and scheduling training sessions, including train-the-trainer and end-user training. Collect feedback to facilitate continuous improvement. Stakeholder Engagement & Support: Help establish a Change Network of change agents, super users, and trainers. Support communication efforts to ensure consistent messaging aligned with the change strategy. Process & Documentation: Collaborate with business process leads to update process maps and create SOPs. Knowledge Sharing & Continuous Improvement: Contribute to team skill and knowledge development. Take ownership of personal learning and growth. Required Skills / Abilities: Experience: At least 2 years in change management, training, or organizational development, preferably supporting large-scale technology transformations. Experience supporting OCM methodologies and delivering training. Skills: Strong communication and interpersonal skills to influence stakeholders at all levels. Excellent organization and attention to detail. Ability to manage multiple priorities in a fast-paced environment. Personal Attributes: Self-motivated, proactive, adaptable. Strong problem-solving skills and critical thinking about business processes. Positive, empathetic, and open to change. Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a dynamic, innovative culture. Recognized with awards like the 2025 SAP Pinnacle Awards and Top Employer Award 2025, we offer opportunities to impact clients significantly while advancing your career. You will work alongside industry experts on cutting-edge projects and enjoy a range of benefits supporting your well-being, career development, and work-life balance, including: Home-Based Contract: Flexible remote working aligned with operational needs. Generous Holiday Allowance: 28 days of paid leave annually, pro-rated for part-time roles. "Free Fridays" Initiative: One additional day off each month, totaling 12 days annually, for personal time or rest. Financial Security: Group Life Assurance coverage of 4x your base salary. Pension Scheme: Employer contribution of 5%, with options to increase contributions. Income Protection: Coverage to safeguard your income in unforeseen circumstances. Health & Well-being: Private Medical Insurance, 24/7 helpline, lifestyle coaching, and more. Tools & Equipment: Laptop and mobile phone for work and personal use. Wellness & Sustainability: Cycle to work scheme and electric car leasing options.
As a Senior UX Designer (individual contributor), you will contribute to the design of Citi's AML and Sanctions Screening investigation platforms, shaping the experience of highly complex, enterprise-wide tools used by financial crimes investigators and analysts globally. Working at the intersection of compliance, data, and enterprise systems, you'll transform complexity into scalable, intuitive, and impactful design solutions. You'll work as a strategic individual contributor embedded in cross-functional teams spanning UX Research, Product Management, Engineering, and Compliance SMEs. You'll also play a key role in shaping Citi's growing UX practice within Financial Crimes Technologies. Responsibilities Drive the design of large-scale, mission-critical AML and Sanctions Screening platforms, translating strategic business and regulatory needs into clear, human-centered solutions. Partner with researchers, product managers, engineers, and compliance leaders to define and align on product vision, priorities, and design principles. Use advanced interaction design and systems thinking to simplify complex investigative workflows across data-dense UIs. Create wireframes, user flows, journey maps, high-fidelity prototypes, and final designs in Figma, working confidently within and beyond the existing Design System. Guide end-to-end design processes - from initial framing and exploration through delivery and refinement - ensuring work is insight-led, accessible, and outcome-driven. Facilitate design critiques, co-creation workshops, and presentations to communicate design strategy and rationale to technology partners and compliance stakeholders. Collaborate with engineering during implementation, ensuring high design fidelity and addressing gaps via regular reviews and feedback loops. Partner with UX Researchers to champion the needs of AML investigators and sanctions screening analysts through usability testing, iterative design, and data-informed improvements. Help elevate Citi's design culture by mentoring junior designers, contributing to design operations, and shaping best practices within the global UX community. Contribute to the growth of Citi's internal Design System and help define standards for enterprise-scale applications. Required Skills, Experience and Competencies Proven experience designing enterprise-scale or highly regulated digital products, ideally in financial services, compliance, or data-driven domains. Exceptional systems thinking and interaction design skills; ability to create modular, scalable UX patterns. Track record of delivering impactful designs that improve both business outcomes and user experience. Confident working on ambiguous, cross-team initiatives with multiple stakeholders and evolving requirements. Skilled in Figma and comfortable working with design components and preparing design documentation. Strong communicator - able to synthesize insights, influence decisions, and drive alignment across product and engineering. Passionate about inclusive, accessible design and thoughtful about edge cases and systemic risk. Bachelor's degree in Design, HCI, or a related field (or equivalent experience). Desirable Skills, Experience and Competencies Experience with agile, iterative product development in enterprise or regulated environments. Exposure to Financial Crime,Compliance, Anti-Money Laundering (AML), or Sanctions Screening technologies. Experience improving internal tooling, workflow automation, or case management platforms. Master's degree or continued education in UX, design leadership, or systems thinking. Job Family Group: Technology Job Family: Applications Development Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.
Aug 06, 2025
Full time
As a Senior UX Designer (individual contributor), you will contribute to the design of Citi's AML and Sanctions Screening investigation platforms, shaping the experience of highly complex, enterprise-wide tools used by financial crimes investigators and analysts globally. Working at the intersection of compliance, data, and enterprise systems, you'll transform complexity into scalable, intuitive, and impactful design solutions. You'll work as a strategic individual contributor embedded in cross-functional teams spanning UX Research, Product Management, Engineering, and Compliance SMEs. You'll also play a key role in shaping Citi's growing UX practice within Financial Crimes Technologies. Responsibilities Drive the design of large-scale, mission-critical AML and Sanctions Screening platforms, translating strategic business and regulatory needs into clear, human-centered solutions. Partner with researchers, product managers, engineers, and compliance leaders to define and align on product vision, priorities, and design principles. Use advanced interaction design and systems thinking to simplify complex investigative workflows across data-dense UIs. Create wireframes, user flows, journey maps, high-fidelity prototypes, and final designs in Figma, working confidently within and beyond the existing Design System. Guide end-to-end design processes - from initial framing and exploration through delivery and refinement - ensuring work is insight-led, accessible, and outcome-driven. Facilitate design critiques, co-creation workshops, and presentations to communicate design strategy and rationale to technology partners and compliance stakeholders. Collaborate with engineering during implementation, ensuring high design fidelity and addressing gaps via regular reviews and feedback loops. Partner with UX Researchers to champion the needs of AML investigators and sanctions screening analysts through usability testing, iterative design, and data-informed improvements. Help elevate Citi's design culture by mentoring junior designers, contributing to design operations, and shaping best practices within the global UX community. Contribute to the growth of Citi's internal Design System and help define standards for enterprise-scale applications. Required Skills, Experience and Competencies Proven experience designing enterprise-scale or highly regulated digital products, ideally in financial services, compliance, or data-driven domains. Exceptional systems thinking and interaction design skills; ability to create modular, scalable UX patterns. Track record of delivering impactful designs that improve both business outcomes and user experience. Confident working on ambiguous, cross-team initiatives with multiple stakeholders and evolving requirements. Skilled in Figma and comfortable working with design components and preparing design documentation. Strong communicator - able to synthesize insights, influence decisions, and drive alignment across product and engineering. Passionate about inclusive, accessible design and thoughtful about edge cases and systemic risk. Bachelor's degree in Design, HCI, or a related field (or equivalent experience). Desirable Skills, Experience and Competencies Experience with agile, iterative product development in enterprise or regulated environments. Exposure to Financial Crime,Compliance, Anti-Money Laundering (AML), or Sanctions Screening technologies. Experience improving internal tooling, workflow automation, or case management platforms. Master's degree or continued education in UX, design leadership, or systems thinking. Job Family Group: Technology Job Family: Applications Development Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.
Hays are recruiting for a Senior FP&A Analyst for a long-standing client here in Bristol. Your new company Based here in Bristol and from one of their main global offices, we are working with a long-standing, professional services' client to recruit a Senior FP&A Analyst that reports into the FP&A Director. Your new role This is a global role, producing and analysing business headlines from key financial results that will support the senior leadership team, providing clear insights that will ultimately drive the long-term performance of the business. This role will take global results, analyse data and provide commentary to be used across multiple territories. Key elements of the role will include: Deliver month-end, forecast and budget reportsCustomer analysis including profitability analysisCompetitor analysis, allowing for insights into product offerings and opportunities for the business to develop new offerings and servicesConsolidate and review global commentary from different stakeholders.Working with senior leaders to understand KPIs, identifying opportunities for continual process improvements What you'll need to succeed We are looking for a qualified accountant, ideally with experience in an analytical finance role gained from a large, complex business. In addition, if you have experience using a cloud-based system such as SAP, Power BI or Oracle Fusion, that would be a benefit. We are looking for someone that is comfortable analysing large, complex sets of data and drawing commentaries that can be used by a variety of different stakeholders. What you'll get in return This is a great opportunity for someone to join a global business and help shape the way they work, interacting with senior stakeholders on a daily basis. This is a hybrid role, based from modern offices and good additional benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Aug 06, 2025
Full time
Hays are recruiting for a Senior FP&A Analyst for a long-standing client here in Bristol. Your new company Based here in Bristol and from one of their main global offices, we are working with a long-standing, professional services' client to recruit a Senior FP&A Analyst that reports into the FP&A Director. Your new role This is a global role, producing and analysing business headlines from key financial results that will support the senior leadership team, providing clear insights that will ultimately drive the long-term performance of the business. This role will take global results, analyse data and provide commentary to be used across multiple territories. Key elements of the role will include: Deliver month-end, forecast and budget reportsCustomer analysis including profitability analysisCompetitor analysis, allowing for insights into product offerings and opportunities for the business to develop new offerings and servicesConsolidate and review global commentary from different stakeholders.Working with senior leaders to understand KPIs, identifying opportunities for continual process improvements What you'll need to succeed We are looking for a qualified accountant, ideally with experience in an analytical finance role gained from a large, complex business. In addition, if you have experience using a cloud-based system such as SAP, Power BI or Oracle Fusion, that would be a benefit. We are looking for someone that is comfortable analysing large, complex sets of data and drawing commentaries that can be used by a variety of different stakeholders. What you'll get in return This is a great opportunity for someone to join a global business and help shape the way they work, interacting with senior stakeholders on a daily basis. This is a hybrid role, based from modern offices and good additional benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Programmer/Analyst - Fleet Planning Automation London - Hybrid working - 3- 4 days on site Contract Opportunity: Programmer/Analyst - Fleet Planning Automation Location: London Start Date: ASAP Duration: 6 Months Contract Type: PAYE Daily Rate: £376.96 - £418.88 Working Hours: 40 per week Working Model: Hybrid (3-4 days onsite) Overview Our client, a leading global technology and logistics organisation, is seeking a Programmer/Analyst III to join their EU Fleet Planning division on a 6-month PAYE contract. This role will support the execution of a high-impact automation roadmap focused on optimizing fleet scheduling and allocation across multiple regions. This is an exciting opportunity to work on large-scale operational challenges and build automation solutions that have a real-world impact on delivery performance. Key Responsibilities Design, execute, and analyze User Acceptance Testing (UAT) scenarios to support: Development of a science-based fleet optimization model. Testing the model using live operational data. Operationalizing the model into internal scheduling tools. Collaborate with technical and non-technical stakeholders to align deliverables with business goals. Interpret and act on test data insights to improve model accuracy and system integration. Top 3 Must-Have Skills: Advanced data skills - Ability to build, manage, and analyze complex data sets (Excel essential, SQL desirable). Strong analytical mindset - Able to interpret ambiguous technical/business requirements. Independent operator - Demonstrated critical thinking and ability to deliver with limited supervision. Client Description Our Client is a FTSE 100, multinational technology company no longer known for just one thing. Their areas of expertise include e-commerce, cloud computing, digital streaming, artificial intelligence, original entertainment the list goes on. Despite being primarily digital, their aim is to be the most customer-centric company in the world. Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.
Aug 06, 2025
Full time
Programmer/Analyst - Fleet Planning Automation London - Hybrid working - 3- 4 days on site Contract Opportunity: Programmer/Analyst - Fleet Planning Automation Location: London Start Date: ASAP Duration: 6 Months Contract Type: PAYE Daily Rate: £376.96 - £418.88 Working Hours: 40 per week Working Model: Hybrid (3-4 days onsite) Overview Our client, a leading global technology and logistics organisation, is seeking a Programmer/Analyst III to join their EU Fleet Planning division on a 6-month PAYE contract. This role will support the execution of a high-impact automation roadmap focused on optimizing fleet scheduling and allocation across multiple regions. This is an exciting opportunity to work on large-scale operational challenges and build automation solutions that have a real-world impact on delivery performance. Key Responsibilities Design, execute, and analyze User Acceptance Testing (UAT) scenarios to support: Development of a science-based fleet optimization model. Testing the model using live operational data. Operationalizing the model into internal scheduling tools. Collaborate with technical and non-technical stakeholders to align deliverables with business goals. Interpret and act on test data insights to improve model accuracy and system integration. Top 3 Must-Have Skills: Advanced data skills - Ability to build, manage, and analyze complex data sets (Excel essential, SQL desirable). Strong analytical mindset - Able to interpret ambiguous technical/business requirements. Independent operator - Demonstrated critical thinking and ability to deliver with limited supervision. Client Description Our Client is a FTSE 100, multinational technology company no longer known for just one thing. Their areas of expertise include e-commerce, cloud computing, digital streaming, artificial intelligence, original entertainment the list goes on. Despite being primarily digital, their aim is to be the most customer-centric company in the world. Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.
Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. This is a newly created role to support the growth of Starlings Retail Lending proposition through the management and maintenance of strategies within the selected Decision System. This role will be pivotal in the creation of a new decision systems function with Starling and with the opportunity to lead on new product launches. Key Responsibilities: Support the delivery of new retail lending products with the decision system Build, test, maintain and deploy credit strategies for new products Supporting the development of credit decisioning strategies for both retail and SME unsecured products Deliver BAU lending changes and support wider programme initiatives providing key Decision System subject matter expertise Drive best practice and help to create and manage system governance processes Build strong stakeholder relationships, both with internal and key external contacts Experience in decision systems using any of the following platforms PowerCurve, FICO OM, FICO Blaze, GDS, Provenir, Lending Metrics,Taktile Relevant experience and understanding of credit risk or risk delivery function Experience delivering large scale projects including inputting to architectural design, delivery, testing and programme delivery Highly technical with an ability to interpret requirements and provide subject matter expertise in delivering best outcomes Strong problem solver who is able to influence wider business stakeholders with best practice knowledge Strong interpersonal and communication skills Highly organised, with the ability to deliver to deadlines and manage conflicting priorities within a dynamic environment Strong attention to detail and technical expertise in decisioning and wider architecture for lending Personal accountability Strong communication and influencing Highly effective at planning and delivering decision systems changes and programmes 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Aug 06, 2025
Full time
Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. This is a newly created role to support the growth of Starlings Retail Lending proposition through the management and maintenance of strategies within the selected Decision System. This role will be pivotal in the creation of a new decision systems function with Starling and with the opportunity to lead on new product launches. Key Responsibilities: Support the delivery of new retail lending products with the decision system Build, test, maintain and deploy credit strategies for new products Supporting the development of credit decisioning strategies for both retail and SME unsecured products Deliver BAU lending changes and support wider programme initiatives providing key Decision System subject matter expertise Drive best practice and help to create and manage system governance processes Build strong stakeholder relationships, both with internal and key external contacts Experience in decision systems using any of the following platforms PowerCurve, FICO OM, FICO Blaze, GDS, Provenir, Lending Metrics,Taktile Relevant experience and understanding of credit risk or risk delivery function Experience delivering large scale projects including inputting to architectural design, delivery, testing and programme delivery Highly technical with an ability to interpret requirements and provide subject matter expertise in delivering best outcomes Strong problem solver who is able to influence wider business stakeholders with best practice knowledge Strong interpersonal and communication skills Highly organised, with the ability to deliver to deadlines and manage conflicting priorities within a dynamic environment Strong attention to detail and technical expertise in decisioning and wider architecture for lending Personal accountability Strong communication and influencing Highly effective at planning and delivering decision systems changes and programmes 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Our client is a prestigious name within the investment management sector. As a result of continued company success, they are now looking to recruit a Fixed Income Data Analyst to join their high performing Performance team on a permanent basis. Working closely with performance data, the Fixed Income Data Analyst will take responsibility for the following duties: Partnering with fund managers to ensure they understand any apparent performance differences between portfolios Production of Performance Attribution and Risk Analysis using systems across equity and fixed income funds Producing written reports to support initiatives within senior management Utilising VBA and other programming tools to work and control large data sets and create custom templates in conjunction with Tableau Identifying ways for internal clients to efficiently and directly access client reporting data Taking the lead on projects related to identifying alternatives to manual processes Performance monitoring of reports Due to the high volume of investment data involved in this role, the successful Fixed Income Data Analyst must meet the following criteria: Educated to degree level in Maths, Physics or Financial Economics (or an equivalent subject) 1-3 years' experience within an asset management house working in a client reporting, performance reporting or data analytics role Holds the IMC Advanced Excel/VBA or SQL Working knowledge of any of the following financial tools: Financial Express, Bloomberg, UBS Delta, Factset, Lipper or Morningstar Experience of working on projects This is a rare and exciting opportunity for candidates in the infancy of their career within the investment management sector, who are looking for their next career step. The company offers clear career progression, excellent company benefits and a collaborative company culture. If you believe your background meets the criteria, please apply with your CV. Note, only successful applicants will be responded to. Mason Blake acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. Mason Blake is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age. Apply for this job
Aug 06, 2025
Full time
Our client is a prestigious name within the investment management sector. As a result of continued company success, they are now looking to recruit a Fixed Income Data Analyst to join their high performing Performance team on a permanent basis. Working closely with performance data, the Fixed Income Data Analyst will take responsibility for the following duties: Partnering with fund managers to ensure they understand any apparent performance differences between portfolios Production of Performance Attribution and Risk Analysis using systems across equity and fixed income funds Producing written reports to support initiatives within senior management Utilising VBA and other programming tools to work and control large data sets and create custom templates in conjunction with Tableau Identifying ways for internal clients to efficiently and directly access client reporting data Taking the lead on projects related to identifying alternatives to manual processes Performance monitoring of reports Due to the high volume of investment data involved in this role, the successful Fixed Income Data Analyst must meet the following criteria: Educated to degree level in Maths, Physics or Financial Economics (or an equivalent subject) 1-3 years' experience within an asset management house working in a client reporting, performance reporting or data analytics role Holds the IMC Advanced Excel/VBA or SQL Working knowledge of any of the following financial tools: Financial Express, Bloomberg, UBS Delta, Factset, Lipper or Morningstar Experience of working on projects This is a rare and exciting opportunity for candidates in the infancy of their career within the investment management sector, who are looking for their next career step. The company offers clear career progression, excellent company benefits and a collaborative company culture. If you believe your background meets the criteria, please apply with your CV. Note, only successful applicants will be responded to. Mason Blake acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. Mason Blake is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age. Apply for this job
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior BizOps EngineerWho is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The Change Management team is looking for a Senior Change Analyst for the support and delivery of an effective and industry best practice Change Management Service. Change Management own the process which plans, controls, schedules, and implements changes across all Vocalink live services and systems. The controls within the Change Management Process ensure that the risk and impact of changes are managed effectively in order that service availability is maintained and improved, in line with Business requirements. The Senior Change Analyst is responsible for managing the day to day Vocalink Change Management Process activities with a view to minimising risk and eliminating disruption to business services arising from Change implementation. This is done through control, scheduling, prioritisation, approval, and implementation of changes to Vocalink applications and infrastructure. This is critical to ensuring standardised methods and procedures are used for the efficient and prompt handling of all changes and for providing a clear audit trail, adhering to the required standards. The process and procedures are used by all Change Management Users in accordance with the Corporate Change Management Policy. Role • The Senior Change Analyst is responsible for managing the day to day Vocalink Change Management Process activities with a view to minimising risk and eliminating disruption to business services arising from Change implementation. • The Senior Change Analyst is required to deputise, where appropriate, in the absence of the Change Manager, assuming full authority and responsibility for the Change Management Team. • Ensuring monitoring, awareness raising and compliance of the overall Process, escalating issues to the Change Manager wherever necessary. Ensure all exceptions to the Normal Change Process follow the agreed procedures. • Ability to organise, lead and facilitate key stakeholder meetings and workshops as required, including Change Review meetings, Daily Change Advisory Board • Facilitation and chairing of the Vocalink CAB and production of the agenda and minutes. Ensuring the agenda discussed fulfils the CAB Terms of Reference (TOR). Represent Change Management at ancillary meetings such as the Daily Operations Meeting and Weekend Working Meetings. • Facilitation and chairing of the internal Daily Vocalink/Mastercard Change Review Meeting. Act as a point of contact for Vocalink impacting Mastercard changes. • Maintenance, review, and distribution of key components of the Change Process such as change constraints, approval matrices, Change Advisory Board (CAB) agenda and minutes, and the Forward Schedule of Change (FSC). • Maintain the document set which provides a full description of the process and procedures for both the Change Management Team and users of the Process. • Produce daily and monthly reports • Ensure that all components of the Change Process comply to internal and external audit standards. All About You - Knowledge, Skills and Experience Essential • Experience within a Senior Change Management role. • The ability to be able to make judgements routinely and when under pressure, escalating to the Change Manager where necessary. Must be able to handle any situation where risk to the live IT infrastructure is compromised. • Experience of and the ability to deputise for the Change Manager in their absence, assuming full authority and responsibility for the Change Management Team. • Experience of Remedy or Helix as a Service Management Tool. • Strong, proven reporting and analysis skills. • Must be able to work well autonomously, using own initiative. Should also work well with others and be able to contribute to the team. • Must be able to organise own workload to facilitate BAU activities together with individual and team objectives. Ability to multitask and work under pressure with minimal supervision. • Proven communication skills (both verbal and written) including the ability to communicate confidently. • Proven ability to facilitate and chair meetings, including the Change Advisory Board and Change Review Meetings. • A reasonable understanding of a Technical Infrastructure such as Networks, Servers, Desktops, Storage and Applications. • ITIL 4 Foundation Certificate. • Understanding of the Financial Services Industry. Desirable • ITIL Change Management Practitioners Certificate • Understanding of the Vocalink processes and systems • Commercial understanding Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with in inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard's security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Aug 06, 2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior BizOps EngineerWho is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The Change Management team is looking for a Senior Change Analyst for the support and delivery of an effective and industry best practice Change Management Service. Change Management own the process which plans, controls, schedules, and implements changes across all Vocalink live services and systems. The controls within the Change Management Process ensure that the risk and impact of changes are managed effectively in order that service availability is maintained and improved, in line with Business requirements. The Senior Change Analyst is responsible for managing the day to day Vocalink Change Management Process activities with a view to minimising risk and eliminating disruption to business services arising from Change implementation. This is done through control, scheduling, prioritisation, approval, and implementation of changes to Vocalink applications and infrastructure. This is critical to ensuring standardised methods and procedures are used for the efficient and prompt handling of all changes and for providing a clear audit trail, adhering to the required standards. The process and procedures are used by all Change Management Users in accordance with the Corporate Change Management Policy. Role • The Senior Change Analyst is responsible for managing the day to day Vocalink Change Management Process activities with a view to minimising risk and eliminating disruption to business services arising from Change implementation. • The Senior Change Analyst is required to deputise, where appropriate, in the absence of the Change Manager, assuming full authority and responsibility for the Change Management Team. • Ensuring monitoring, awareness raising and compliance of the overall Process, escalating issues to the Change Manager wherever necessary. Ensure all exceptions to the Normal Change Process follow the agreed procedures. • Ability to organise, lead and facilitate key stakeholder meetings and workshops as required, including Change Review meetings, Daily Change Advisory Board • Facilitation and chairing of the Vocalink CAB and production of the agenda and minutes. Ensuring the agenda discussed fulfils the CAB Terms of Reference (TOR). Represent Change Management at ancillary meetings such as the Daily Operations Meeting and Weekend Working Meetings. • Facilitation and chairing of the internal Daily Vocalink/Mastercard Change Review Meeting. Act as a point of contact for Vocalink impacting Mastercard changes. • Maintenance, review, and distribution of key components of the Change Process such as change constraints, approval matrices, Change Advisory Board (CAB) agenda and minutes, and the Forward Schedule of Change (FSC). • Maintain the document set which provides a full description of the process and procedures for both the Change Management Team and users of the Process. • Produce daily and monthly reports • Ensure that all components of the Change Process comply to internal and external audit standards. All About You - Knowledge, Skills and Experience Essential • Experience within a Senior Change Management role. • The ability to be able to make judgements routinely and when under pressure, escalating to the Change Manager where necessary. Must be able to handle any situation where risk to the live IT infrastructure is compromised. • Experience of and the ability to deputise for the Change Manager in their absence, assuming full authority and responsibility for the Change Management Team. • Experience of Remedy or Helix as a Service Management Tool. • Strong, proven reporting and analysis skills. • Must be able to work well autonomously, using own initiative. Should also work well with others and be able to contribute to the team. • Must be able to organise own workload to facilitate BAU activities together with individual and team objectives. Ability to multitask and work under pressure with minimal supervision. • Proven communication skills (both verbal and written) including the ability to communicate confidently. • Proven ability to facilitate and chair meetings, including the Change Advisory Board and Change Review Meetings. • A reasonable understanding of a Technical Infrastructure such as Networks, Servers, Desktops, Storage and Applications. • ITIL 4 Foundation Certificate. • Understanding of the Financial Services Industry. Desirable • ITIL Change Management Practitioners Certificate • Understanding of the Vocalink processes and systems • Commercial understanding Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with in inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard's security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Credit Analyst Chesterfield Permanent Job Location:Chesterfield Permanent role Position: Credit Control Analyst / Specialist Your new role Analyse and manage a portfolio of customer accounts to ensure timely collection of receivables and minimise aged debt exposure. Monitor payment trends and customer behaviour to identify potential credit risks and recommend mitigation strategies. Conduct root-cause analysis on overdue accounts and collaborate with internal teams to resolve disputes and streamline the order-to-cash process. Prepare and interpret aged debt reports, cash flow forecasts, and performance metrics to support decision-making and improve collection efficiency. Reconcile complex accounts and ensure data accuracy across financial systems, supporting audit and compliance requirements. Contribute to the development and optimisation of credit control processes through data-driven insights and continuous improvement initiatives. What you'll need to succeed CICM qualification (or working towards) preferred.Experience in credit control, accounts receivable, or financial analysis.Strong academic background in finance, business, or a related field.Microsoft Excel (advanced functions including pivot tables, VLOOKUP/XLOOKUP, and data analysis tools) What you'll get in return A competitive salary of up to £30,000, depending on experience25 days' annual leave plus bank holidaysClear and structured career progression opportunitiesAccess to tailored training and development plans to support your professional growth What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Aug 06, 2025
Full time
Credit Analyst Chesterfield Permanent Job Location:Chesterfield Permanent role Position: Credit Control Analyst / Specialist Your new role Analyse and manage a portfolio of customer accounts to ensure timely collection of receivables and minimise aged debt exposure. Monitor payment trends and customer behaviour to identify potential credit risks and recommend mitigation strategies. Conduct root-cause analysis on overdue accounts and collaborate with internal teams to resolve disputes and streamline the order-to-cash process. Prepare and interpret aged debt reports, cash flow forecasts, and performance metrics to support decision-making and improve collection efficiency. Reconcile complex accounts and ensure data accuracy across financial systems, supporting audit and compliance requirements. Contribute to the development and optimisation of credit control processes through data-driven insights and continuous improvement initiatives. What you'll need to succeed CICM qualification (or working towards) preferred.Experience in credit control, accounts receivable, or financial analysis.Strong academic background in finance, business, or a related field.Microsoft Excel (advanced functions including pivot tables, VLOOKUP/XLOOKUP, and data analysis tools) What you'll get in return A competitive salary of up to £30,000, depending on experience25 days' annual leave plus bank holidaysClear and structured career progression opportunitiesAccess to tailored training and development plans to support your professional growth What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
As a Senior UX Designer (individual contributor), you will contribute to the design of Citi's AML and Sanctions Screening investigation platforms, shaping the experience of highly complex, enterprise-wide tools used by financial crimes investigators and analysts globally. Working at the intersection of compliance, data, and enterprise systems, you'll transform complexity into scalable, intuitive, and impactful design solutions. You'll work as a strategic individual contributor embedded in cross-functional teams spanning UX Research, Product Management, Engineering, and Compliance SMEs. You'll also play a key role in shaping Citi's growing UX practice within Financial Crimes Technologies. Responsibilities Drive the design of large-scale, mission-critical AML and Sanctions Screening platforms, translating strategic business and regulatory needs into clear, human-centered solutions. Partner with researchers, product managers, engineers, and compliance leaders to define and align on product vision, priorities, and design principles. Use advanced interaction design and systems thinking to simplify complex investigative workflows across data-dense UIs. Create wireframes, user flows, journey maps, high-fidelity prototypes, and final designs in Figma, working confidently within and beyond the existing Design System. Guide end-to-end design processes - from initial framing and exploration through delivery and refinement - ensuring work is insight-led, accessible, and outcome-driven. Facilitate design critiques, co-creation workshops, and presentations to communicate design strategy and rationale to technology partners and compliance stakeholders. Collaborate with engineering during implementation, ensuring high design fidelity and addressing gaps via regular reviews and feedback loops. Partner with UX Researchers to champion the needs of AML investigators and sanctions screening analysts through usability testing, iterative design, and data-informed improvements. Help elevate Citi's design culture by mentoring junior designers, contributing to design operations, and shaping best practices within the global UX community. Contribute to the growth of Citi's internal Design System and help define standards for enterprise-scale applications. Required Skills, Experience and Competencies Proven experience designing enterprise-scale or highly regulated digital products, ideally in financial services, compliance, or data-driven domains. Exceptional systems thinking and interaction design skills; ability to create modular, scalable UX patterns. Track record of delivering impactful designs that improve both business outcomes and user experience. Confident working on ambiguous, cross-team initiatives with multiple stakeholders and evolving requirements. Skilled in Figma and comfortable working with design components and preparing design documentation. Strong communicator - able to synthesize insights, influence decisions, and drive alignment across product and engineering. Passionate about inclusive, accessible design and thoughtful about edge cases and systemic risk. Bachelor's degree in Design, HCI, or a related field (or equivalent experience). Desirable Skills, Experience and Competencies Experience with agile, iterative product development in enterprise or regulated environments. Exposure to Financial Crime,Compliance, Anti-Money Laundering (AML), or Sanctions Screening technologies. Experience improving internal tooling, workflow automation, or case management platforms. Master's degree or continued education in UX, design leadership, or systems thinking. Job Family Group: Technology Job Family: Applications Development Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.
Aug 06, 2025
Full time
As a Senior UX Designer (individual contributor), you will contribute to the design of Citi's AML and Sanctions Screening investigation platforms, shaping the experience of highly complex, enterprise-wide tools used by financial crimes investigators and analysts globally. Working at the intersection of compliance, data, and enterprise systems, you'll transform complexity into scalable, intuitive, and impactful design solutions. You'll work as a strategic individual contributor embedded in cross-functional teams spanning UX Research, Product Management, Engineering, and Compliance SMEs. You'll also play a key role in shaping Citi's growing UX practice within Financial Crimes Technologies. Responsibilities Drive the design of large-scale, mission-critical AML and Sanctions Screening platforms, translating strategic business and regulatory needs into clear, human-centered solutions. Partner with researchers, product managers, engineers, and compliance leaders to define and align on product vision, priorities, and design principles. Use advanced interaction design and systems thinking to simplify complex investigative workflows across data-dense UIs. Create wireframes, user flows, journey maps, high-fidelity prototypes, and final designs in Figma, working confidently within and beyond the existing Design System. Guide end-to-end design processes - from initial framing and exploration through delivery and refinement - ensuring work is insight-led, accessible, and outcome-driven. Facilitate design critiques, co-creation workshops, and presentations to communicate design strategy and rationale to technology partners and compliance stakeholders. Collaborate with engineering during implementation, ensuring high design fidelity and addressing gaps via regular reviews and feedback loops. Partner with UX Researchers to champion the needs of AML investigators and sanctions screening analysts through usability testing, iterative design, and data-informed improvements. Help elevate Citi's design culture by mentoring junior designers, contributing to design operations, and shaping best practices within the global UX community. Contribute to the growth of Citi's internal Design System and help define standards for enterprise-scale applications. Required Skills, Experience and Competencies Proven experience designing enterprise-scale or highly regulated digital products, ideally in financial services, compliance, or data-driven domains. Exceptional systems thinking and interaction design skills; ability to create modular, scalable UX patterns. Track record of delivering impactful designs that improve both business outcomes and user experience. Confident working on ambiguous, cross-team initiatives with multiple stakeholders and evolving requirements. Skilled in Figma and comfortable working with design components and preparing design documentation. Strong communicator - able to synthesize insights, influence decisions, and drive alignment across product and engineering. Passionate about inclusive, accessible design and thoughtful about edge cases and systemic risk. Bachelor's degree in Design, HCI, or a related field (or equivalent experience). Desirable Skills, Experience and Competencies Experience with agile, iterative product development in enterprise or regulated environments. Exposure to Financial Crime,Compliance, Anti-Money Laundering (AML), or Sanctions Screening technologies. Experience improving internal tooling, workflow automation, or case management platforms. Master's degree or continued education in UX, design leadership, or systems thinking. Job Family Group: Technology Job Family: Applications Development Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.
LOVE using Data Analytics & AI to improve organisational performance, apply now! Lead the Data Analytics team for this large business in Digital Transformation About Our Client This is a well-established public sector organisation based in London, known for its vital role in serving the community. The organisation operates at a significant scale, leveraging data and technology to improve outcomes and efficiency. Job Description The key responsibilities in the role are to: Lead the design, development and continual improvement of the analytics products, with a focus on Oracle Analytics Cloud (OAC) / Oracle Fusion Data Intelligence. Own the product roadmap for analytics, AI and Machine Learning aligning with the Head of Product and peers in Finance, HR, Logistics, Operations and Commercial teams. Manage and mentor a small team of reporting SMEs and analysts, fostering a culture of evidence-based delivery and user-focused design. Engage with stakeholders to understand their analytical needs, translating these into dashboards, reports, and automated solutions. Champion a culture of data governance, literacy, and evidence-based decision-making across the organisation. Analyse user feedback and data to uncover pain points, improve decision-making tools, and maximise the value of our data assets. Design and optimise cloud-based integrations to connect data across systems and services. Support operational change including test planning, user training, and change impact assessments. Present technical and strategic proposals to the Head of Product, outlining value, feasibility and cost-benefit cases. Drive data literacy across teams and develop reusable frameworks and patterns for analytics delivery. Drive an increase in productivity, better decision-making, improved customer experiences, and reduced operational costs. The Successful Applicant A successful Head of Analytics & AI will be able to evidence the following: Significant analytics, business intelligence, or data product roles, ideally within large or complex environments. Proven experience in implementing and delivering business solutions using Oracle Analytics Cloud (OAC) / Oracle Fusion Data Intelligence. Experience working with Oracle ERP/HCM Cloud or eBusiness Suite, with a strong understanding of functional areas such as HR, Commercial, Finance and Logistics. Practical experience with ETL, data modelling, and dashboard/reporting development. Experience in leading product teams or data-focused project teams, with stakeholder engagement at all levels. Working knowledge of integration technologies and data pipelines (e.g. Oracle Integration Cloud, APIs). What's on Offer A competitive salary Generous Pension scheme. 27 days of annual leave, in addition to public holidays. Opportunity to lead transformative projects in the public sector. A collaborative and supportive working environment in London. Hybrid working model (min 3 days on-site) If you are an experienced analytics professional ready for your next challenge, we encourage you to apply for this Head of Analytics & AI role in London today!
Aug 06, 2025
Full time
LOVE using Data Analytics & AI to improve organisational performance, apply now! Lead the Data Analytics team for this large business in Digital Transformation About Our Client This is a well-established public sector organisation based in London, known for its vital role in serving the community. The organisation operates at a significant scale, leveraging data and technology to improve outcomes and efficiency. Job Description The key responsibilities in the role are to: Lead the design, development and continual improvement of the analytics products, with a focus on Oracle Analytics Cloud (OAC) / Oracle Fusion Data Intelligence. Own the product roadmap for analytics, AI and Machine Learning aligning with the Head of Product and peers in Finance, HR, Logistics, Operations and Commercial teams. Manage and mentor a small team of reporting SMEs and analysts, fostering a culture of evidence-based delivery and user-focused design. Engage with stakeholders to understand their analytical needs, translating these into dashboards, reports, and automated solutions. Champion a culture of data governance, literacy, and evidence-based decision-making across the organisation. Analyse user feedback and data to uncover pain points, improve decision-making tools, and maximise the value of our data assets. Design and optimise cloud-based integrations to connect data across systems and services. Support operational change including test planning, user training, and change impact assessments. Present technical and strategic proposals to the Head of Product, outlining value, feasibility and cost-benefit cases. Drive data literacy across teams and develop reusable frameworks and patterns for analytics delivery. Drive an increase in productivity, better decision-making, improved customer experiences, and reduced operational costs. The Successful Applicant A successful Head of Analytics & AI will be able to evidence the following: Significant analytics, business intelligence, or data product roles, ideally within large or complex environments. Proven experience in implementing and delivering business solutions using Oracle Analytics Cloud (OAC) / Oracle Fusion Data Intelligence. Experience working with Oracle ERP/HCM Cloud or eBusiness Suite, with a strong understanding of functional areas such as HR, Commercial, Finance and Logistics. Practical experience with ETL, data modelling, and dashboard/reporting development. Experience in leading product teams or data-focused project teams, with stakeholder engagement at all levels. Working knowledge of integration technologies and data pipelines (e.g. Oracle Integration Cloud, APIs). What's on Offer A competitive salary Generous Pension scheme. 27 days of annual leave, in addition to public holidays. Opportunity to lead transformative projects in the public sector. A collaborative and supportive working environment in London. Hybrid working model (min 3 days on-site) If you are an experienced analytics professional ready for your next challenge, we encourage you to apply for this Head of Analytics & AI role in London today!
Overview The role Sitting within the Underwriting Performance function, we are looking for a candidate with strong analytical skills, commercial expertise and management experience to lead Underwriting Analytics for syndicate 1856. This will involve line management for our Data and Analytics analysts (c. 4-5) and collaboration with senior underwriters, pricing and the capital team. Key responsibilities Lead the Underwriting Analytics Function: Set the strategic vision for underwriting analytics to support profitable underwriting and portfolio optimisation. Develop and deliver analytical frameworks, tools and insights that drive informed underwriting decisions. Team Leadership and development: Manage, mentor and develop the data and analytics analysts, fostering a high-performance culture Collaborate with senior underwriters to manage the pipeline of analytical projects within the underwriting function Drive collaboration across the analysts to ensure consistency of approach across classes and divisions Ensure work is undertaken on the highest value tasks Provide thought leadership and development for IQUW's analyst community Portfolio Management and Portfolio Insight: Feed insight into the Active Portfolio Management framework at IQUW Support identification of trends, issues and opportunities Provide deep-dive analyses to support underwriting reviews or remediation actions Build and enhance portfolio monitoring capabilities Champion data quality and usage Act as key user of underwriting data, helping identify data issues, specifying fixes and improvements and partnering with Ops/ Data teams to ensure underwriting information is accurate and timely. Work with underwriters to introduce meaningful segmentation and external data to improve risk selection and pricing adequacy The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements. Essential qualifications, skills and experience Demonstrated capability in managing and developing a team Ability to implement and build optimisation algorithms with a sound understanding of the underlying mathematics. Advanced skill in using data manipulation & statistical software packages such as Python, R and SQL. Knowledge and skills relating to the management of insurance data. Strong written and face to face communication skills to influence underwriting decisions and explain complex analysis to non-technical audiences Leadership skills and the ability to work at a senior level. Benefits Competitive Benchmarked Salary 25 days holiday Discretionary bonus scheme Employee assistance programme Annual holiday buy (up to 3 extra days) Salary sacrifice benefits Annual benefits reviews The option for professional qualifications and study support Additional Information A full job description can be seenhere.
Aug 06, 2025
Full time
Overview The role Sitting within the Underwriting Performance function, we are looking for a candidate with strong analytical skills, commercial expertise and management experience to lead Underwriting Analytics for syndicate 1856. This will involve line management for our Data and Analytics analysts (c. 4-5) and collaboration with senior underwriters, pricing and the capital team. Key responsibilities Lead the Underwriting Analytics Function: Set the strategic vision for underwriting analytics to support profitable underwriting and portfolio optimisation. Develop and deliver analytical frameworks, tools and insights that drive informed underwriting decisions. Team Leadership and development: Manage, mentor and develop the data and analytics analysts, fostering a high-performance culture Collaborate with senior underwriters to manage the pipeline of analytical projects within the underwriting function Drive collaboration across the analysts to ensure consistency of approach across classes and divisions Ensure work is undertaken on the highest value tasks Provide thought leadership and development for IQUW's analyst community Portfolio Management and Portfolio Insight: Feed insight into the Active Portfolio Management framework at IQUW Support identification of trends, issues and opportunities Provide deep-dive analyses to support underwriting reviews or remediation actions Build and enhance portfolio monitoring capabilities Champion data quality and usage Act as key user of underwriting data, helping identify data issues, specifying fixes and improvements and partnering with Ops/ Data teams to ensure underwriting information is accurate and timely. Work with underwriters to introduce meaningful segmentation and external data to improve risk selection and pricing adequacy The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements. Essential qualifications, skills and experience Demonstrated capability in managing and developing a team Ability to implement and build optimisation algorithms with a sound understanding of the underlying mathematics. Advanced skill in using data manipulation & statistical software packages such as Python, R and SQL. Knowledge and skills relating to the management of insurance data. Strong written and face to face communication skills to influence underwriting decisions and explain complex analysis to non-technical audiences Leadership skills and the ability to work at a senior level. Benefits Competitive Benchmarked Salary 25 days holiday Discretionary bonus scheme Employee assistance programme Annual holiday buy (up to 3 extra days) Salary sacrifice benefits Annual benefits reviews The option for professional qualifications and study support Additional Information A full job description can be seenhere.