Job Description
Assistant Manager Self Storage Facility
Location: Hemel Hempstead
Type: Full-time, Permanent
Hours: Monday Friday: 8am 6pm Saturday: 8am 4pm Sunday: 10am 4pm
(Working 1 in every 3 weekends)
Salary: £28,136 + £500 bonus every 6 months, based on store performance
Start Date: ASAP
Pertemps are delighted to be recruiting on behalf of our client for an enthusiastic and customer-focused Assistant Manager to join a busy and well-established self-storage facility. This role supports the Store Manager in day-to-day operations, driving sales, and delivering top-tier customer service.
Key Responsibilities
- Support the Store Manager in achieving financial and occupancy targets.
- Supervise and support 1 Customer Service Advisor (CSA).
- Act as duty manager in the absence of the Store Manager, reporting to Regional Manager as needed.
- Maximise sales opportunities from walk-ins, calls, and online enquiries.
- Ensure the store is clean, safe, and presented to the highest standard.
- Oversee health & safety and compliance with operational procedures.
- Contribute to marketing and local store promotions.
- Minimise bad debt through proactive customer engagement and recovery practices.
- Help manage repair/maintenance issues and store inventory mix.
- Deliver outstanding service to new and existing customers.
Who We re Looking For
- Strong communication and interpersonal skills.
- Self-motivated and detail-oriented.
- Confident working alone or in a small team.
- Leadership experience or potential to lead by example.
- Retail or customer service experience (storage or similar background a plus).
- Capable of supervising staff and stepping into management duties when required.
Perks & Benefits
- £500 performance-based bonus every 6 months
- Ongoing training and development
- Career progression opportunities within a growing company
- Supportive working environment
- Regular weekday schedule + only 1 in 3 weekends
Ready to take the next step in your career with a respected brand and make a real impact?
Apply online today or call and ask for Chloe in the Hemel Hempstead Pertemps Branch for more information!
