Who we are Born in 2014, Yoti is a digital identity and biometric technology company that makes it safer for people to prove who they are. The Yoti app was designed with privacy at its core, giving people a secure way to prove their identity and share third-party credentials with organisations and other people. Today, we have over ten million app downloads around the world. We've expanded our offering to a suite of business solutions that span identity verification, age verification and estimation, e-signing, AI anti-spoofing technologies and we continue to think of innovative new offerings. From day one, we've been working to fix an outdated identity system. This is not a journey we make on our own but with policy advisors, think tanks, researchers, academics, humanitarian bodies, our users and everyday people. We are committed to solving identity problems through grassroots research and social purpose initiatives. More about this Team and Project Yoti's Trust and Safety team is committed to delivering intuitive solutions aimed at keeping users and communities safe when navigating the internet and consuming online services. The team works with a suite of age, identity and moderation technologies, and strives to deliver a product that can be used globally, covering users with differing internet proficiencies. The team consists of a mix of QA, Developers, Design and Project owners, and we're looking for a technology enthusiast to support refining our Age Verification APIs, specifically around the customer integration process. This two-week placement is part of our ongoing commitment to addressing the barriers disabled candidates may face in recruitment. During your time at Yoti, you will contribute to reviewing our age verification APIs, participate in collaborative software design sessions, and help scope a new integrator test environment. The Hiring Manager has been part of the Yoti team for over seven years, primarily focusing on customer implementations. More recently, they have worked on the development of Yoti's Trust and Safety solutions that address market needs for age verification and content moderation. Interview Process We will be happy to provide reasonable adjustments throughout the recruitment process to help you perform at your best and bring your full self to the experience. If you need any adjustments, please don't hesitate to let us know. The hiring process for this role is two steps: Step 1: The candidate is expected to submit a covering letter setting out their relevant experience and alignment with the placement. Step 2: You'll have a video call with our hiring manager. On this call we will ask about your experience with APIs, your approach to problem-solving, and why you believe you're a good fit for the role. The interview process is your opportunity to demonstrate your passion for technology and your ability to contribute to a collaborative, cross-functional team. Your experience We're looking for somebody with: A keen interest in Software Engineering: You're curious about how technology works and you're motivated to learn more about building software. Basic programming knowledge: You'll have some exposure to a programming language (e.g., Python, JavaScript, Java, etc.) - maybe through study, self-learning, bootcamps, or personal projects. Eagerness to learn and grow - You're open to feedback, excited by new challenges, and motivated to develop new skills in a supportive environment. Problem-solving mindset - You enjoy tackling logical or technical problems, even if the solutions aren't obvious right away. Ability to communicate and collaborate in a way that works for you - You're willing to share ideas, ask questions, and work with others - whether that's through writing, speaking, or another style that suits you best. This is a great opportunity to undertake a placement within a company that is leading the way for innovative and responsible identity verification. We're flexible on where you work from during your two weeks with us - whether that's from home, in the office, or a mix of both - and we'll tailor the setup to suit any adjustments or access needs you might have. We believe in equal opportunities It takes a diverse community of passionate, talented and committed people to build a simpler, more secure way of proving identity. We're an equal opportunity employer, so we welcome applications from people of all backgrounds, with different outlooks andexperiences. We are proud to be a Disability Confident employer and we're committed to making our recruitment process as inclusive and accessible as possible for all candidates. Pre-employment checks If your application is successful please be aware that as part of our pre-employment checks: We will check your details against fraud prevention databases We will check identity; address match; PEPs and sanctions; bank validation, verification, fraud checks, negative data (CCJ, bankruptcy) If our investigations identify fraud or other criminal offences both when applying for a job and during your employment, we will record the details on the relevant fraud prevention databases. This information may be accessed from the UK and other countries and used by law enforcement agencies and other organisations to prevent fraud. Please contact to get information on which fraud prevention databases we use. Talent Pool If we consider that you might be suitable for other roles in the future, we will keep your details so we can contact you about these other roles. If you do not want us to keep your details for this purpose, please e-mail or let us know at any stage of the recruitment process. For more information please read our Applicant Privacy Notice .
Aug 05, 2025
Full time
Who we are Born in 2014, Yoti is a digital identity and biometric technology company that makes it safer for people to prove who they are. The Yoti app was designed with privacy at its core, giving people a secure way to prove their identity and share third-party credentials with organisations and other people. Today, we have over ten million app downloads around the world. We've expanded our offering to a suite of business solutions that span identity verification, age verification and estimation, e-signing, AI anti-spoofing technologies and we continue to think of innovative new offerings. From day one, we've been working to fix an outdated identity system. This is not a journey we make on our own but with policy advisors, think tanks, researchers, academics, humanitarian bodies, our users and everyday people. We are committed to solving identity problems through grassroots research and social purpose initiatives. More about this Team and Project Yoti's Trust and Safety team is committed to delivering intuitive solutions aimed at keeping users and communities safe when navigating the internet and consuming online services. The team works with a suite of age, identity and moderation technologies, and strives to deliver a product that can be used globally, covering users with differing internet proficiencies. The team consists of a mix of QA, Developers, Design and Project owners, and we're looking for a technology enthusiast to support refining our Age Verification APIs, specifically around the customer integration process. This two-week placement is part of our ongoing commitment to addressing the barriers disabled candidates may face in recruitment. During your time at Yoti, you will contribute to reviewing our age verification APIs, participate in collaborative software design sessions, and help scope a new integrator test environment. The Hiring Manager has been part of the Yoti team for over seven years, primarily focusing on customer implementations. More recently, they have worked on the development of Yoti's Trust and Safety solutions that address market needs for age verification and content moderation. Interview Process We will be happy to provide reasonable adjustments throughout the recruitment process to help you perform at your best and bring your full self to the experience. If you need any adjustments, please don't hesitate to let us know. The hiring process for this role is two steps: Step 1: The candidate is expected to submit a covering letter setting out their relevant experience and alignment with the placement. Step 2: You'll have a video call with our hiring manager. On this call we will ask about your experience with APIs, your approach to problem-solving, and why you believe you're a good fit for the role. The interview process is your opportunity to demonstrate your passion for technology and your ability to contribute to a collaborative, cross-functional team. Your experience We're looking for somebody with: A keen interest in Software Engineering: You're curious about how technology works and you're motivated to learn more about building software. Basic programming knowledge: You'll have some exposure to a programming language (e.g., Python, JavaScript, Java, etc.) - maybe through study, self-learning, bootcamps, or personal projects. Eagerness to learn and grow - You're open to feedback, excited by new challenges, and motivated to develop new skills in a supportive environment. Problem-solving mindset - You enjoy tackling logical or technical problems, even if the solutions aren't obvious right away. Ability to communicate and collaborate in a way that works for you - You're willing to share ideas, ask questions, and work with others - whether that's through writing, speaking, or another style that suits you best. This is a great opportunity to undertake a placement within a company that is leading the way for innovative and responsible identity verification. We're flexible on where you work from during your two weeks with us - whether that's from home, in the office, or a mix of both - and we'll tailor the setup to suit any adjustments or access needs you might have. We believe in equal opportunities It takes a diverse community of passionate, talented and committed people to build a simpler, more secure way of proving identity. We're an equal opportunity employer, so we welcome applications from people of all backgrounds, with different outlooks andexperiences. We are proud to be a Disability Confident employer and we're committed to making our recruitment process as inclusive and accessible as possible for all candidates. Pre-employment checks If your application is successful please be aware that as part of our pre-employment checks: We will check your details against fraud prevention databases We will check identity; address match; PEPs and sanctions; bank validation, verification, fraud checks, negative data (CCJ, bankruptcy) If our investigations identify fraud or other criminal offences both when applying for a job and during your employment, we will record the details on the relevant fraud prevention databases. This information may be accessed from the UK and other countries and used by law enforcement agencies and other organisations to prevent fraud. Please contact to get information on which fraud prevention databases we use. Talent Pool If we consider that you might be suitable for other roles in the future, we will keep your details so we can contact you about these other roles. If you do not want us to keep your details for this purpose, please e-mail or let us know at any stage of the recruitment process. For more information please read our Applicant Privacy Notice .
Here at evoke plc we're looking for a highly motivated Category Manager for Technology & COO, which encompasses various subcategories, such as hardware and software requirements across cloud infrastructure, data centres, network security, end-user computing, IT services, telecommunications, data and analytics, artificial intelligence (AI) and machine learning (ML). You'll also be supporting compliance, risk and fraud prevention, and customer operations. Your responsibility is to manage the Technology and COO supply base and support the Head of Category in delivery of business and procurement objectives. This is a great opportunity if you thrive in a fast-paced environment. You're tenacious and resilient a proactive self-starter that enjoys proactively driving continuous improvement within Procurement, driving savings and new market innovations. What you will be doing: Owning and managing the end-to-end procurement processes for the Technology category to deliver lasting value, which ensuring compliance requirements are met Driving procurement initiatives via collaboration and thought leadership, whilst being a trusted advisor to the business Developing and delivering a robust category strategy based on spend analysis, market trends, and business requirements Tracking supplier performance against contracted KPIs, whilst continuously seeking opportunities to drive innovation Leading sourcing activities including RFPs, negotiations, and supplier selection Delivering cost savings and mitigate risk, whilst ensuring compliance and the delivery of value add through, best-in-class procurement practices Managing key supplier relationships to ensure quality, service delivery and SLAs are met and conduct recurring performance reviews with key suppliers, whilst driving for improved collaboration and innovation Monitor contract performance against the negotiated and contracted SLAs, ensuring non-compliance or underperformance issues are addressed promptly whilst providing best-in-class procurement support, whilst ensuring a high level of stakeholder satisfaction Who we are looking for: We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will have: Excellent knowledge of key contractual clauses and experience in best-in-class sourcing and category management Clear and demonstrable achievements in Procurement with tech industry experience (preferred) Excellent stakeholder management skills with proven ability to influence at senior levels Bachelor's degree preferable and member of CIPS (MCIPS) preferable. What we offer: Our roles offer more than just a job, you'll become part of the evoke family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer: Family Support Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities. Perks and discounts- Discounts at a range of high-street retailers Financial compensation, pension, and bonus schemes. Health & wellbeing Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme. Hybrid working Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up! More about evoke: We're a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn't be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That's the future. That's evoke. At evoke, you'll benefit from flexibility and a culture built on trust. We'll give you the space to be yourself and the tools you need to protect our customers while they play. We'll invest in your future to help you develop your unique strengths and build a career that's right for you. Apply: At evoke, we prioritise diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth. Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage.
Jul 14, 2025
Full time
Here at evoke plc we're looking for a highly motivated Category Manager for Technology & COO, which encompasses various subcategories, such as hardware and software requirements across cloud infrastructure, data centres, network security, end-user computing, IT services, telecommunications, data and analytics, artificial intelligence (AI) and machine learning (ML). You'll also be supporting compliance, risk and fraud prevention, and customer operations. Your responsibility is to manage the Technology and COO supply base and support the Head of Category in delivery of business and procurement objectives. This is a great opportunity if you thrive in a fast-paced environment. You're tenacious and resilient a proactive self-starter that enjoys proactively driving continuous improvement within Procurement, driving savings and new market innovations. What you will be doing: Owning and managing the end-to-end procurement processes for the Technology category to deliver lasting value, which ensuring compliance requirements are met Driving procurement initiatives via collaboration and thought leadership, whilst being a trusted advisor to the business Developing and delivering a robust category strategy based on spend analysis, market trends, and business requirements Tracking supplier performance against contracted KPIs, whilst continuously seeking opportunities to drive innovation Leading sourcing activities including RFPs, negotiations, and supplier selection Delivering cost savings and mitigate risk, whilst ensuring compliance and the delivery of value add through, best-in-class procurement practices Managing key supplier relationships to ensure quality, service delivery and SLAs are met and conduct recurring performance reviews with key suppliers, whilst driving for improved collaboration and innovation Monitor contract performance against the negotiated and contracted SLAs, ensuring non-compliance or underperformance issues are addressed promptly whilst providing best-in-class procurement support, whilst ensuring a high level of stakeholder satisfaction Who we are looking for: We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will have: Excellent knowledge of key contractual clauses and experience in best-in-class sourcing and category management Clear and demonstrable achievements in Procurement with tech industry experience (preferred) Excellent stakeholder management skills with proven ability to influence at senior levels Bachelor's degree preferable and member of CIPS (MCIPS) preferable. What we offer: Our roles offer more than just a job, you'll become part of the evoke family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer: Family Support Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities. Perks and discounts- Discounts at a range of high-street retailers Financial compensation, pension, and bonus schemes. Health & wellbeing Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme. Hybrid working Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up! More about evoke: We're a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn't be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That's the future. That's evoke. At evoke, you'll benefit from flexibility and a culture built on trust. We'll give you the space to be yourself and the tools you need to protect our customers while they play. We'll invest in your future to help you develop your unique strengths and build a career that's right for you. Apply: At evoke, we prioritise diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth. Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage.
Compliance Operations Manager, Money Laundering Reporting Officer UK Tesla is accelerating the world's transition to sustainable energy. Revolutionary strategies and products were developed within a few years and successfully launched on a large scale. This is only possible through extraordinary speed, innovation, and efficiency. One of the core challenges of the European in-house leasing and financing entities ("captives") is the management of the governance, risk, compliance & AML functions. Our EMEA Financial Services team is hiring a Compliance Operations Manager EMEA to join their team. The focus of the role will be to ensure oversight, guidance, and putting into practice policies for compliance matters such as Consumer Duty, complaints, contract updates, fraud, training programs, regulatory reporting, amongst other topics. Extensive knowledge about all topics is not required, but the ability and willingness to research and collaborate with internal and external teams to enhance knowledge is a must. It is expected that the Compliance Operations Manager is embedded into the day-to-day operations of the teams and processes they support. As new topics arise, whether through operational changes or changes to the regulatory environment, the Compliance Operations Manager will be expected to scope out projects, create plans of action for operational teams, as well as requirements for our digital product teams and coordinate requests from other functions for input. They will take ownership of projects in full, to ensure that all requirements are fully scoped and met. In addition, this role serves as the Money Laundering Reporting Officer (MLRO) for Tesla Financial Services Limited. As the MLRO, they will play an important role in ensuring the company's regulatory compliance, especially regarding the anti-money laundering (AML) setup. The focus will be on Tesla's finance company in the UK and providing support to Germany and any future EMEA markets. What You'll Do Conduct customer due diligence (CDD) checks and ongoing in-life monitoring. Efficiently develop EMEA compliance setup regarding private and commercial customers, alongside the implementation of any controls. Regular and ad-hoc reporting for general compliance topics and anti-money laundering (AML) related matters. Provide support to operational teams to ensure processes are completed in accordance with defined policies and to quickly identify any gaps that may not meet regulatory requirements. Conduct and support internal and external audits, or regulatory reviews as required. Regularly review, monitor, and report KYC processes to ensure full regulatory compliance, as well as carry out overall compliance training management, including design, presentation, tracking, and reporting. Scope out and provide compliance requirements in new projects or IT system changes, being clear on what the requirements are and using the regulation to support the requests made. The ability to test and provide sign-off that these requirements are met and working as intended. Carry out assessments, monitoring, and documentation of internal controls in the areas of compliance, AML, prevention of terrorist financing, and other criminal activities. Conduct periodic money laundering and terrorist financing risk assessments. Management advisory on legal challenges and regulations, and review and update of associated written framework. Provide guidance to management and staff on AML-related issues. What You'll Bring Ideally hold a bachelor's or master's degree in law, finance, business management, or have relevant working experience. Compliance experience in the financial services industry. Thorough understanding of the regulatory environment of financial services in the UK, with an interest in other EMEA markets. An entrepreneurial hands-on mindset in a true start-up environment. Keen attention to detail, excellent analytical and organizational skills. Excellent communication skills, with business fluency in English. Willingness to travel to be on-site at Tesla locations in the UK or other EMEA markets. Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state, or local laws. Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice.
Feb 19, 2025
Full time
Compliance Operations Manager, Money Laundering Reporting Officer UK Tesla is accelerating the world's transition to sustainable energy. Revolutionary strategies and products were developed within a few years and successfully launched on a large scale. This is only possible through extraordinary speed, innovation, and efficiency. One of the core challenges of the European in-house leasing and financing entities ("captives") is the management of the governance, risk, compliance & AML functions. Our EMEA Financial Services team is hiring a Compliance Operations Manager EMEA to join their team. The focus of the role will be to ensure oversight, guidance, and putting into practice policies for compliance matters such as Consumer Duty, complaints, contract updates, fraud, training programs, regulatory reporting, amongst other topics. Extensive knowledge about all topics is not required, but the ability and willingness to research and collaborate with internal and external teams to enhance knowledge is a must. It is expected that the Compliance Operations Manager is embedded into the day-to-day operations of the teams and processes they support. As new topics arise, whether through operational changes or changes to the regulatory environment, the Compliance Operations Manager will be expected to scope out projects, create plans of action for operational teams, as well as requirements for our digital product teams and coordinate requests from other functions for input. They will take ownership of projects in full, to ensure that all requirements are fully scoped and met. In addition, this role serves as the Money Laundering Reporting Officer (MLRO) for Tesla Financial Services Limited. As the MLRO, they will play an important role in ensuring the company's regulatory compliance, especially regarding the anti-money laundering (AML) setup. The focus will be on Tesla's finance company in the UK and providing support to Germany and any future EMEA markets. What You'll Do Conduct customer due diligence (CDD) checks and ongoing in-life monitoring. Efficiently develop EMEA compliance setup regarding private and commercial customers, alongside the implementation of any controls. Regular and ad-hoc reporting for general compliance topics and anti-money laundering (AML) related matters. Provide support to operational teams to ensure processes are completed in accordance with defined policies and to quickly identify any gaps that may not meet regulatory requirements. Conduct and support internal and external audits, or regulatory reviews as required. Regularly review, monitor, and report KYC processes to ensure full regulatory compliance, as well as carry out overall compliance training management, including design, presentation, tracking, and reporting. Scope out and provide compliance requirements in new projects or IT system changes, being clear on what the requirements are and using the regulation to support the requests made. The ability to test and provide sign-off that these requirements are met and working as intended. Carry out assessments, monitoring, and documentation of internal controls in the areas of compliance, AML, prevention of terrorist financing, and other criminal activities. Conduct periodic money laundering and terrorist financing risk assessments. Management advisory on legal challenges and regulations, and review and update of associated written framework. Provide guidance to management and staff on AML-related issues. What You'll Bring Ideally hold a bachelor's or master's degree in law, finance, business management, or have relevant working experience. Compliance experience in the financial services industry. Thorough understanding of the regulatory environment of financial services in the UK, with an interest in other EMEA markets. An entrepreneurial hands-on mindset in a true start-up environment. Keen attention to detail, excellent analytical and organizational skills. Excellent communication skills, with business fluency in English. Willingness to travel to be on-site at Tesla locations in the UK or other EMEA markets. Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state, or local laws. Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice.
Head of Compliance / Money Laundering Reporting Officer (MLRO) London or Oxford About Tripadvisor We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people-powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there. Tripadvisor provides payment services through several subsidiaries, including Owl Payments Limited (Owl UK). The Role We are seeking an experienced Head of Compliance / Money Laundering Reporting Officer (MLRO) to lead compliance and financial crime functions at Owl UK, a payments institution regulated by the FCA. This leadership role requires deep regulatory expertise, strategic vision, and operational excellence. You will oversee compliance for Owl UK and support Tripadvisor's broader payments compliance efforts, ensuring adherence to legal requirements and supervisory expectations. Key responsibilities include managing the compliance program, driving regulatory initiatives, and collaborating with stakeholders to uphold a strong compliance culture. Job Location: Hybrid This role is a hybrid position that requires 1 or 2 days per month in our Oxford office What You'll Do Regulatory Compliance & Governance Act as Owl UK's Payment Service Directive (PSD) Individual, Chief Compliance Officer (CCO) and Money Laundering Reporting Officer (MLRO) under the FCA regulatory framework. Develop, implement, and maintain a comprehensive compliance framework, ensuring adherence to FCA regulations, Payment Services Regulations (PSRs) and AML requirements. Provide regulatory advice to the Owl UK board and senior management, ensuring proactive compliance with evolving laws and regulations. Serve as the primary liaison with the FCA and other regulatory bodies, handling all compliance-related communications, audits, and reporting. Oversee regulatory reporting, including suspicious activity reports (SARs), annual AML reports, and FCA notifications. Lead Owl UK's financial crime compliance program, ensuring robust controls to prevent money laundering, terrorist financing, and fraud. Maintain and enhance AML/CTF policies, procedures, and systems to ensure effective risk management and compliance with UK AML regulations, JMLSG guidance, and FATF recommendations. Act as Owl UK's MLRO, overseeing transaction monitoring, SARs submission to the National Crime Agency (NCA), and financial crime risk assessments. Ensure ongoing customer due diligence (CDD), enhanced due diligence (EDD), and know-your-customer (KYC) processes are effectively managed. Lead AML training and awareness programs for employees, fostering a strong compliance culture. Develop and oversee risk-based compliance monitoring programs to assess and enhance the effectiveness of controls. Ensure a robust fraud prevention and detection framework, collaborating with relevant teams to mitigate risks. Oversee periodic compliance audits, ensuring the business operates within regulatory expectations. Monitor industry developments, regulatory changes, and emerging risks, advising the Board on necessary adjustments. Stakeholder & Team Leadership Provide strategic leadership, fostering a culture of integrity and compliance. Work closely with legal, risk, product, and operations teams to ensure compliance is embedded in all business activities. Act as a key point of contact for external auditors, regulatory bodies, banking partners, and law enforcement. Skills & Experience We're looking for a seasoned compliance professional with the right mix of expertise, leadership, and a steady hand under pressure. You pride yourself on your positive disposition, sense of humour, and work ethic. You're collaborative and unflappable. Ideally, you'll have top-notch credentials (ICA Diploma, CAMS, or equivalent) and a deep understanding of payments regulations like FCA regulations, Payment Services Regulations (PSRs), Electronic Money Regulations (EMRs), and UK AML laws. You have experience liaising with regulatory bodies, including FCA, NCA, HMRC, and law enforcement agencies. If you've been an FCA-approved SMF16/17 before or a PSD Individual, even better. You should be a strategic thinker who can navigate regulatory challenges, manage auditors effectively, and influence stakeholders at all levels. Strong analytical skills, board-level communication chops, and unwavering integrity are a must. What We Offer Flexible activity-based working fostering collaboration and productivity. Inclusive global travelers community welcoming diverse perspectives. Competitive salary package including performance bonuses and equity plan. Development programs, managerial courses, and learning series. Health insurance covers medical, dental, and vision for families (varies by country). Lifestyle Reimbursement Benefit for personal travel, and physical, mental, and financial wellness. Several paid time off programs, including time to bond with new children and care for family members. Paid public holidays, and year-end office shutdown. Employee assistance program for short-term counseling and free Calm app subscription. State-of-the-art offices: dining, coffee points, and leisure areas.
Feb 14, 2025
Full time
Head of Compliance / Money Laundering Reporting Officer (MLRO) London or Oxford About Tripadvisor We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people-powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there. Tripadvisor provides payment services through several subsidiaries, including Owl Payments Limited (Owl UK). The Role We are seeking an experienced Head of Compliance / Money Laundering Reporting Officer (MLRO) to lead compliance and financial crime functions at Owl UK, a payments institution regulated by the FCA. This leadership role requires deep regulatory expertise, strategic vision, and operational excellence. You will oversee compliance for Owl UK and support Tripadvisor's broader payments compliance efforts, ensuring adherence to legal requirements and supervisory expectations. Key responsibilities include managing the compliance program, driving regulatory initiatives, and collaborating with stakeholders to uphold a strong compliance culture. Job Location: Hybrid This role is a hybrid position that requires 1 or 2 days per month in our Oxford office What You'll Do Regulatory Compliance & Governance Act as Owl UK's Payment Service Directive (PSD) Individual, Chief Compliance Officer (CCO) and Money Laundering Reporting Officer (MLRO) under the FCA regulatory framework. Develop, implement, and maintain a comprehensive compliance framework, ensuring adherence to FCA regulations, Payment Services Regulations (PSRs) and AML requirements. Provide regulatory advice to the Owl UK board and senior management, ensuring proactive compliance with evolving laws and regulations. Serve as the primary liaison with the FCA and other regulatory bodies, handling all compliance-related communications, audits, and reporting. Oversee regulatory reporting, including suspicious activity reports (SARs), annual AML reports, and FCA notifications. Lead Owl UK's financial crime compliance program, ensuring robust controls to prevent money laundering, terrorist financing, and fraud. Maintain and enhance AML/CTF policies, procedures, and systems to ensure effective risk management and compliance with UK AML regulations, JMLSG guidance, and FATF recommendations. Act as Owl UK's MLRO, overseeing transaction monitoring, SARs submission to the National Crime Agency (NCA), and financial crime risk assessments. Ensure ongoing customer due diligence (CDD), enhanced due diligence (EDD), and know-your-customer (KYC) processes are effectively managed. Lead AML training and awareness programs for employees, fostering a strong compliance culture. Develop and oversee risk-based compliance monitoring programs to assess and enhance the effectiveness of controls. Ensure a robust fraud prevention and detection framework, collaborating with relevant teams to mitigate risks. Oversee periodic compliance audits, ensuring the business operates within regulatory expectations. Monitor industry developments, regulatory changes, and emerging risks, advising the Board on necessary adjustments. Stakeholder & Team Leadership Provide strategic leadership, fostering a culture of integrity and compliance. Work closely with legal, risk, product, and operations teams to ensure compliance is embedded in all business activities. Act as a key point of contact for external auditors, regulatory bodies, banking partners, and law enforcement. Skills & Experience We're looking for a seasoned compliance professional with the right mix of expertise, leadership, and a steady hand under pressure. You pride yourself on your positive disposition, sense of humour, and work ethic. You're collaborative and unflappable. Ideally, you'll have top-notch credentials (ICA Diploma, CAMS, or equivalent) and a deep understanding of payments regulations like FCA regulations, Payment Services Regulations (PSRs), Electronic Money Regulations (EMRs), and UK AML laws. You have experience liaising with regulatory bodies, including FCA, NCA, HMRC, and law enforcement agencies. If you've been an FCA-approved SMF16/17 before or a PSD Individual, even better. You should be a strategic thinker who can navigate regulatory challenges, manage auditors effectively, and influence stakeholders at all levels. Strong analytical skills, board-level communication chops, and unwavering integrity are a must. What We Offer Flexible activity-based working fostering collaboration and productivity. Inclusive global travelers community welcoming diverse perspectives. Competitive salary package including performance bonuses and equity plan. Development programs, managerial courses, and learning series. Health insurance covers medical, dental, and vision for families (varies by country). Lifestyle Reimbursement Benefit for personal travel, and physical, mental, and financial wellness. Several paid time off programs, including time to bond with new children and care for family members. Paid public holidays, and year-end office shutdown. Employee assistance program for short-term counseling and free Calm app subscription. State-of-the-art offices: dining, coffee points, and leisure areas.
Head of Compliance / Money Laundering Reporting Officer (MLRO) London or Oxford About Tripadvisor We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people-powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there. Tripadvisor provides payment services through several subsidiaries, including Owl Payments Limited (Owl UK). The Role We are seeking an experienced Head of Compliance / Money Laundering Reporting Officer (MLRO) to lead compliance and financial crime functions at Owl UK, a payments institution regulated by the FCA. This leadership role requires deep regulatory expertise, strategic vision, and operational excellence. You will oversee compliance for Owl UK and support Tripadvisor's broader payments compliance efforts, ensuring adherence to legal requirements and supervisory expectations. Key responsibilities include managing the compliance program, driving regulatory initiatives, and collaborating with stakeholders to uphold a strong compliance culture. Job Location: Hybrid This role is a hybrid position that requires 1 or 2 days per month in our Oxford office What You'll Do Regulatory Compliance & Governance Act as Owl UK's Payment Service Directive (PSD) Individual, Chief Compliance Officer (CCO) and Money Laundering Reporting Officer (MLRO) under the FCA regulatory framework. Develop, implement, and maintain a comprehensive compliance framework, ensuring adherence to FCA regulations, Payment Services Regulations (PSRs) and AML requirements. Provide regulatory advice to the Owl UK board and senior management, ensuring proactive compliance with evolving laws and regulations. Serve as the primary liaison with the FCA and other regulatory bodies, handling all compliance-related communications, audits, and reporting. Oversee regulatory reporting, including suspicious activity reports (SARs), annual AML reports, and FCA notifications. Lead Owl UK's financial crime compliance program, ensuring robust controls to prevent money laundering, terrorist financing, and fraud. Maintain and enhance AML/CTF policies, procedures, and systems to ensure effective risk management and compliance with UK AML regulations, JMLSG guidance, and FATF recommendations. Act as Owl UK's MLRO, overseeing transaction monitoring, SARs submission to the National Crime Agency (NCA), and financial crime risk assessments. Ensure ongoing customer due diligence (CDD), enhanced due diligence (EDD), and know-your-customer (KYC) processes are effectively managed. Lead AML training and awareness programs for employees, fostering a strong compliance culture. Develop and oversee risk-based compliance monitoring programs to assess and enhance the effectiveness of controls. Ensure a robust fraud prevention and detection framework, collaborating with relevant teams to mitigate risks. Oversee periodic compliance audits, ensuring the business operates within regulatory expectations. Monitor industry developments, regulatory changes, and emerging risks, advising the Board on necessary adjustments. Stakeholder & Team Leadership Provide strategic leadership, fostering a culture of integrity and compliance. Work closely with legal, risk, product, and operations teams to ensure compliance is embedded in all business activities. Act as a key point of contact for external auditors, regulatory bodies, banking partners, and law enforcement. Skills & Experience We're looking for a seasoned compliance professional with the right mix of expertise, leadership, and a steady hand under pressure. You pride yourself on your positive disposition, sense of humour, and work ethic. You're collaborative and unflappable. Ideally, you'll have top-notch credentials (ICA Diploma, CAMS, or equivalent) and a deep understanding of payments regulations like FCA regulations, Payment Services Regulations (PSRs), Electronic Money Regulations (EMRs), and UK AML laws. You have experience liaising with regulatory bodies, including FCA, NCA, HMRC, and law enforcement agencies. If you've been an FCA-approved SMF16/17 before or a PSD Individual, even better. You should be a strategic thinker who can navigate regulatory challenges, manage auditors effectively, and influence stakeholders at all levels. Strong analytical skills, board-level communication chops, and unwavering integrity are a must. What We Offer Flexible activity-based working fostering collaboration and productivity. Inclusive global travelers community welcoming diverse perspectives. Competitive salary package including performance bonuses and equity plan. Development programs, managerial courses, and learning series. Health insurance covers medical, dental, and vision for families (varies by country). Lifestyle Reimbursement Benefit for personal travel, and physical, mental, and financial wellness. Several paid time off programs, including time to bond with new children and care for family members. Paid public holidays, and year-end office shutdown. Employee assistance program for short-term counseling and free Calm app subscription. State-of-the-art offices: dining, coffee points, and leisure areas.
Feb 14, 2025
Full time
Head of Compliance / Money Laundering Reporting Officer (MLRO) London or Oxford About Tripadvisor We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people-powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there. Tripadvisor provides payment services through several subsidiaries, including Owl Payments Limited (Owl UK). The Role We are seeking an experienced Head of Compliance / Money Laundering Reporting Officer (MLRO) to lead compliance and financial crime functions at Owl UK, a payments institution regulated by the FCA. This leadership role requires deep regulatory expertise, strategic vision, and operational excellence. You will oversee compliance for Owl UK and support Tripadvisor's broader payments compliance efforts, ensuring adherence to legal requirements and supervisory expectations. Key responsibilities include managing the compliance program, driving regulatory initiatives, and collaborating with stakeholders to uphold a strong compliance culture. Job Location: Hybrid This role is a hybrid position that requires 1 or 2 days per month in our Oxford office What You'll Do Regulatory Compliance & Governance Act as Owl UK's Payment Service Directive (PSD) Individual, Chief Compliance Officer (CCO) and Money Laundering Reporting Officer (MLRO) under the FCA regulatory framework. Develop, implement, and maintain a comprehensive compliance framework, ensuring adherence to FCA regulations, Payment Services Regulations (PSRs) and AML requirements. Provide regulatory advice to the Owl UK board and senior management, ensuring proactive compliance with evolving laws and regulations. Serve as the primary liaison with the FCA and other regulatory bodies, handling all compliance-related communications, audits, and reporting. Oversee regulatory reporting, including suspicious activity reports (SARs), annual AML reports, and FCA notifications. Lead Owl UK's financial crime compliance program, ensuring robust controls to prevent money laundering, terrorist financing, and fraud. Maintain and enhance AML/CTF policies, procedures, and systems to ensure effective risk management and compliance with UK AML regulations, JMLSG guidance, and FATF recommendations. Act as Owl UK's MLRO, overseeing transaction monitoring, SARs submission to the National Crime Agency (NCA), and financial crime risk assessments. Ensure ongoing customer due diligence (CDD), enhanced due diligence (EDD), and know-your-customer (KYC) processes are effectively managed. Lead AML training and awareness programs for employees, fostering a strong compliance culture. Develop and oversee risk-based compliance monitoring programs to assess and enhance the effectiveness of controls. Ensure a robust fraud prevention and detection framework, collaborating with relevant teams to mitigate risks. Oversee periodic compliance audits, ensuring the business operates within regulatory expectations. Monitor industry developments, regulatory changes, and emerging risks, advising the Board on necessary adjustments. Stakeholder & Team Leadership Provide strategic leadership, fostering a culture of integrity and compliance. Work closely with legal, risk, product, and operations teams to ensure compliance is embedded in all business activities. Act as a key point of contact for external auditors, regulatory bodies, banking partners, and law enforcement. Skills & Experience We're looking for a seasoned compliance professional with the right mix of expertise, leadership, and a steady hand under pressure. You pride yourself on your positive disposition, sense of humour, and work ethic. You're collaborative and unflappable. Ideally, you'll have top-notch credentials (ICA Diploma, CAMS, or equivalent) and a deep understanding of payments regulations like FCA regulations, Payment Services Regulations (PSRs), Electronic Money Regulations (EMRs), and UK AML laws. You have experience liaising with regulatory bodies, including FCA, NCA, HMRC, and law enforcement agencies. If you've been an FCA-approved SMF16/17 before or a PSD Individual, even better. You should be a strategic thinker who can navigate regulatory challenges, manage auditors effectively, and influence stakeholders at all levels. Strong analytical skills, board-level communication chops, and unwavering integrity are a must. What We Offer Flexible activity-based working fostering collaboration and productivity. Inclusive global travelers community welcoming diverse perspectives. Competitive salary package including performance bonuses and equity plan. Development programs, managerial courses, and learning series. Health insurance covers medical, dental, and vision for families (varies by country). Lifestyle Reimbursement Benefit for personal travel, and physical, mental, and financial wellness. Several paid time off programs, including time to bond with new children and care for family members. Paid public holidays, and year-end office shutdown. Employee assistance program for short-term counseling and free Calm app subscription. State-of-the-art offices: dining, coffee points, and leisure areas.
At Berneslai Homes, we strive to be an ambitious, forward-thinking social housing provider and employer. Working for us offers you a chance to play a real part in improving homes and communities throughout Barnsley. Managing around 18,000 homes on behalf of Barnsley Council, our 3 Cs values are at the heart of all we do here we promise to always put the Customer first , have a Can do attitude to make change happen, and stay Curious to make sure we get things right. We re proud to announce that we are the first local authority to achieve the highest C1 grading from the Regulator of Social Housing following our recent inspection. This outcome means that we meet consumer standards as a landlord, identify when issues occur, and implement plans to prevent recurrence demonstrating our commitment to providing high-quality homes and prioritising tenant safety, needs, and well-being. ? The Income Assistant role: We have an exciting opportunity for an Income Assistant to join our Income team! As one of our Income Assistants, you'll play a key role in providing a responsive income management, information and advisory service that is supportive to our customer needs and aids the sustainment of tenancies. Key duties and responsibilities of our Income Assistant: Provide a responsive and non-judgemental service to customers enquiries or concerns on rental issues. Complete tenancy checks and update the national database in accordance with the requirements of the Audit Commission tenancy fraud initiative. Create rent and sundry accounts within the housing management IT software to ensure payments can be processed. Advise and support internal services on rental issues in order to provide an effective customer and estate management service. Be pro-active in the prevention and control of former tenants arrears by taking prompt recovery action in line with our policies and procedures. What we re looking for in our Income Assistant: 4GCSEs Grade 4 or above (A-C Grade) or equivalent, or relevant experience. A positive, flexible approach to team working. Experience of working with software applications including Microsoft Office Ability to organise and prioritise own workload with minimum supervision. What you might be asking is, why work for us? We are proud to put our people first! By joining Berneslai Homes, you will have access to a wide range of employee benefits including: Agile Working Packages Excellent Pension Scheme Discounted Gym Membership Health & Wellbeing Checks Fantastic Training and Development Opportunities This post requires a Basic Criminal Record Check. Berneslai homes values diversity in its workforce and encourages applications from all sectors of the community. CVs will not be accepted.
Feb 06, 2025
Full time
At Berneslai Homes, we strive to be an ambitious, forward-thinking social housing provider and employer. Working for us offers you a chance to play a real part in improving homes and communities throughout Barnsley. Managing around 18,000 homes on behalf of Barnsley Council, our 3 Cs values are at the heart of all we do here we promise to always put the Customer first , have a Can do attitude to make change happen, and stay Curious to make sure we get things right. We re proud to announce that we are the first local authority to achieve the highest C1 grading from the Regulator of Social Housing following our recent inspection. This outcome means that we meet consumer standards as a landlord, identify when issues occur, and implement plans to prevent recurrence demonstrating our commitment to providing high-quality homes and prioritising tenant safety, needs, and well-being. ? The Income Assistant role: We have an exciting opportunity for an Income Assistant to join our Income team! As one of our Income Assistants, you'll play a key role in providing a responsive income management, information and advisory service that is supportive to our customer needs and aids the sustainment of tenancies. Key duties and responsibilities of our Income Assistant: Provide a responsive and non-judgemental service to customers enquiries or concerns on rental issues. Complete tenancy checks and update the national database in accordance with the requirements of the Audit Commission tenancy fraud initiative. Create rent and sundry accounts within the housing management IT software to ensure payments can be processed. Advise and support internal services on rental issues in order to provide an effective customer and estate management service. Be pro-active in the prevention and control of former tenants arrears by taking prompt recovery action in line with our policies and procedures. What we re looking for in our Income Assistant: 4GCSEs Grade 4 or above (A-C Grade) or equivalent, or relevant experience. A positive, flexible approach to team working. Experience of working with software applications including Microsoft Office Ability to organise and prioritise own workload with minimum supervision. What you might be asking is, why work for us? We are proud to put our people first! By joining Berneslai Homes, you will have access to a wide range of employee benefits including: Agile Working Packages Excellent Pension Scheme Discounted Gym Membership Health & Wellbeing Checks Fantastic Training and Development Opportunities This post requires a Basic Criminal Record Check. Berneslai homes values diversity in its workforce and encourages applications from all sectors of the community. CVs will not be accepted.
Description & Requirements Senior Customer Security Strategy and Advisory Manager, Permanent Glasgow, Edinburgh or Newcastle, blended working available Excellent Salary & Benefits Our purpose At Tesco our purpose is to help our customers, communities, and the planet a little better every day. And at Tesco Bank we aim to give our customers smarter money helps, for everyday life, building on the foundations that have made Tesco a truly great British brand - and a success worldwide. Bringing that success to the financial services industry means attracting the finest talent to our senior and specialist roles, creating a backbone of excellence for our business - and offering professionals like you the chance to make a wide-ranging and long-lasting impact in a business that's breathing new life into the industry. Opportunity We are recruiting for a Senior Customer Security Strategy and Advisory Manager at Tesco Bank who will manage the Customer Security Strategy and Advisory function, setting standards and providing advice to the business on maintaining fraud within risk appetite and to maintain compliance, while also supporting to define and drive the Fraud Risk Strategy and Roadmap. The Role • Pro-actively identifying fraud and business risks and issues related to business strategies and initiatives • Managing a team of direct reports who will contribute to the deliverables • Define and drive the Fraud Risk Strategy and Roadmap • Ensuring risks are effectively managed, proposing resolution and escalating to senior management where necessary • Ensuring relevant and effective controls are in place to mitigate the risks associated with activities and outputs and make sure these controls are regularly tested. Responsibilities Working collaboratively with Business areas on all aspects of Fraud Prevention, Customer Authentication, influencing senior managers to successfully implement the policies, standards and methodologies and define and drive the banks Fraud Strategy and Roadmap. • Effectively managing, coaching and juggling priorities of a busy team • Developing minimum standards fit for purpose for the business areas reflecting regulation, guidance and industry best practice • Support the Head of in creation and progression of the and Customer Security Strategy and Roadmap. • Attending and contributing to projects and governance committees across stakeholders to provide SME advice and supporting the embedding of effective fraud management and capability • Providing expert knowledge and guidance to business areas on all elements of the Fraud Risk Management, promoting and fostering a risk culture of continual improvement • Carry out Root Cause Analysis on fraud events and influence and drive forward resolution to known fraud gaps • Carry out a Fraud Firm Wide Risk Assessment on a periodic basis • Managing Fraud Horizon Risk scanning by continuously monitoring and assessing emerging threats and changes to the FC environment and providing timely articulation of threats to key stakeholders to enable impact assessment • Representing the bank at key industry & regulatory Fraud forums. Providing HoF and key FC stakeholders with industry outputs/insight/developments, assessing gaps and highlighting impacts and call for action for the Bank. Experience and knowledge: Extensive fraud risk SME experience • Proven track record of being able to effectively manage people • In-depth knowledge of Fraud Risk Management Frameworks and application of regulatory and policy requirements and assurance, or equivalent business experience. • Significant knowledge of risk management frameworks • Efficient working in flexible environment • Solid understanding of regulatory, legal and compliance issues affecting financial services industry • Advanced certificated and/or Diploma of ICA (Institute of Compliance Association). How to apply We value our people and diverse team and believe the variety of backgrounds and experiences make us stronger to achieve our goals. We encourage colleagues to be productive, focus on meaningful work, and look for ways to further develop themselves & career, and have an excellent work/life balance. Our colleagues are working remotely. Looking to the future, we are excited to understand our 'new normal' and are committed to exploring the opportunities that a hybrid working environment could bring for our wider team. If you're interested in finding out more about what a career at Tesco Bank looks like, click apply to find out more! Our Purpose The Tesco name comes with a dedication to customer service excellence, but Tesco Bank offers something more: a fresh approach to finance. While it's an innovation, ours is a business built on the next development, the evolution to come. For forward-thinking, technical professionals, that means making a wide-ranging and long-lasting impact in an organisation that's changing the face of banking for our customers. We're on a mission to make our customers happier and more successful by putting them in control of their finances. Requisition description D&I statement - We value our people and diverse team and believe the variety of backgrounds and experiences make us stronger to achieve our goals. We encourage colleagues to be productive, focus on meaningful work, and look for ways to further develop themselves & career, and have an excellent work/life balance. Our colleagues are working remotely. Looking to the future, we are excited to understand our 'new normal' and are committed to exploring the opportunities that a hybrid working environment could bring for our wider team. If you're interested in finding out more about what a career at Tesco Bank looks like, click apply to find out more!
Sep 22, 2022
Full time
Description & Requirements Senior Customer Security Strategy and Advisory Manager, Permanent Glasgow, Edinburgh or Newcastle, blended working available Excellent Salary & Benefits Our purpose At Tesco our purpose is to help our customers, communities, and the planet a little better every day. And at Tesco Bank we aim to give our customers smarter money helps, for everyday life, building on the foundations that have made Tesco a truly great British brand - and a success worldwide. Bringing that success to the financial services industry means attracting the finest talent to our senior and specialist roles, creating a backbone of excellence for our business - and offering professionals like you the chance to make a wide-ranging and long-lasting impact in a business that's breathing new life into the industry. Opportunity We are recruiting for a Senior Customer Security Strategy and Advisory Manager at Tesco Bank who will manage the Customer Security Strategy and Advisory function, setting standards and providing advice to the business on maintaining fraud within risk appetite and to maintain compliance, while also supporting to define and drive the Fraud Risk Strategy and Roadmap. The Role • Pro-actively identifying fraud and business risks and issues related to business strategies and initiatives • Managing a team of direct reports who will contribute to the deliverables • Define and drive the Fraud Risk Strategy and Roadmap • Ensuring risks are effectively managed, proposing resolution and escalating to senior management where necessary • Ensuring relevant and effective controls are in place to mitigate the risks associated with activities and outputs and make sure these controls are regularly tested. Responsibilities Working collaboratively with Business areas on all aspects of Fraud Prevention, Customer Authentication, influencing senior managers to successfully implement the policies, standards and methodologies and define and drive the banks Fraud Strategy and Roadmap. • Effectively managing, coaching and juggling priorities of a busy team • Developing minimum standards fit for purpose for the business areas reflecting regulation, guidance and industry best practice • Support the Head of in creation and progression of the and Customer Security Strategy and Roadmap. • Attending and contributing to projects and governance committees across stakeholders to provide SME advice and supporting the embedding of effective fraud management and capability • Providing expert knowledge and guidance to business areas on all elements of the Fraud Risk Management, promoting and fostering a risk culture of continual improvement • Carry out Root Cause Analysis on fraud events and influence and drive forward resolution to known fraud gaps • Carry out a Fraud Firm Wide Risk Assessment on a periodic basis • Managing Fraud Horizon Risk scanning by continuously monitoring and assessing emerging threats and changes to the FC environment and providing timely articulation of threats to key stakeholders to enable impact assessment • Representing the bank at key industry & regulatory Fraud forums. Providing HoF and key FC stakeholders with industry outputs/insight/developments, assessing gaps and highlighting impacts and call for action for the Bank. Experience and knowledge: Extensive fraud risk SME experience • Proven track record of being able to effectively manage people • In-depth knowledge of Fraud Risk Management Frameworks and application of regulatory and policy requirements and assurance, or equivalent business experience. • Significant knowledge of risk management frameworks • Efficient working in flexible environment • Solid understanding of regulatory, legal and compliance issues affecting financial services industry • Advanced certificated and/or Diploma of ICA (Institute of Compliance Association). How to apply We value our people and diverse team and believe the variety of backgrounds and experiences make us stronger to achieve our goals. We encourage colleagues to be productive, focus on meaningful work, and look for ways to further develop themselves & career, and have an excellent work/life balance. Our colleagues are working remotely. Looking to the future, we are excited to understand our 'new normal' and are committed to exploring the opportunities that a hybrid working environment could bring for our wider team. If you're interested in finding out more about what a career at Tesco Bank looks like, click apply to find out more! Our Purpose The Tesco name comes with a dedication to customer service excellence, but Tesco Bank offers something more: a fresh approach to finance. While it's an innovation, ours is a business built on the next development, the evolution to come. For forward-thinking, technical professionals, that means making a wide-ranging and long-lasting impact in an organisation that's changing the face of banking for our customers. We're on a mission to make our customers happier and more successful by putting them in control of their finances. Requisition description D&I statement - We value our people and diverse team and believe the variety of backgrounds and experiences make us stronger to achieve our goals. We encourage colleagues to be productive, focus on meaningful work, and look for ways to further develop themselves & career, and have an excellent work/life balance. Our colleagues are working remotely. Looking to the future, we are excited to understand our 'new normal' and are committed to exploring the opportunities that a hybrid working environment could bring for our wider team. If you're interested in finding out more about what a career at Tesco Bank looks like, click apply to find out more!
Fraud Advisor Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. Clayton Le Moors, Accrington £19.888- £23.398 Per Annum + Benefits About us Now part of the Fraser group Studio Retail are one of the UK's largest mail order and online retailers, providing a personal shopping experience, by over 2.5 million loyal customers each year via studio.co.uk and ace.co.uk websites as well as our catalogue. We are year round retailer selling anything from Branded clothing & footwear to homeware and personalised gifts, not to mention our huge traditional Christmas range. We are based in Clayton-Le-Moors near Accrington with great public transport & motorway links across the Northwest of England. About the Opportunity At Studio, we are constantly evolving & transforming, and we now have exciting opportunities to join our busy, growing Financial Services team. As Fraud Advisor you will investigate potential and actual cases of fraud, providing victim of fraud support, ensuring that all cases are resolved whilst maintaining all regulatory and legislative standards and expectations Reviewing and assessing potentially fraudulent activity across SRLs new and existing credit customer base, taking appropriate actions to maximise loss prevention Providing first point of contact support for victims of fraud, preventing loss prevention and protecting EGL brand reputation Providing credit investigation support as required Adhering to all compliance, governance, risk and EGL standards, ensuring that the right customer outcomes are achieved Who are we looking for? Experience of working within the retail, financial services sector Good working knowledge of financial sector compliance and governance, i.e., FCA, TCF, GDPR is desirable Knowledge of fraud investigation is desirable Good awareness of current fraud industry hotspots, means of attack and money laundering flags Ability to deliver in a fast-paced environment Delivery and customer focussed Track record in effective customer and complaint handling Is analytical, pragmatic and systematic in approach to problem solving and investigations Ability to manage conflict and knows when to escalate Ability to analyse requirements in processes and provide feedback Self-motivated with the ability to work individually and as part of a wider team Attention to detail Excellent communication skills, both verbal and written IT literate Why Studio Retail? Studio Retail is a growing business with a developing Financial Services team. This is a great time to join us and be part of our evolution and transformation. We have a lot of experienced colleagues who will tell you they love working here because of the people and the opportunities to develop. We have a fast-paced environment and our offices have a friendly and informal feel to them, no suits required to do a great job here! We offer a great benefits package including flexible working hours and free parking, and would love to hear from you if you think we could be the right company for you to 'express yourself' and grow your career.
Sep 22, 2022
Full time
Fraud Advisor Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. Clayton Le Moors, Accrington £19.888- £23.398 Per Annum + Benefits About us Now part of the Fraser group Studio Retail are one of the UK's largest mail order and online retailers, providing a personal shopping experience, by over 2.5 million loyal customers each year via studio.co.uk and ace.co.uk websites as well as our catalogue. We are year round retailer selling anything from Branded clothing & footwear to homeware and personalised gifts, not to mention our huge traditional Christmas range. We are based in Clayton-Le-Moors near Accrington with great public transport & motorway links across the Northwest of England. About the Opportunity At Studio, we are constantly evolving & transforming, and we now have exciting opportunities to join our busy, growing Financial Services team. As Fraud Advisor you will investigate potential and actual cases of fraud, providing victim of fraud support, ensuring that all cases are resolved whilst maintaining all regulatory and legislative standards and expectations Reviewing and assessing potentially fraudulent activity across SRLs new and existing credit customer base, taking appropriate actions to maximise loss prevention Providing first point of contact support for victims of fraud, preventing loss prevention and protecting EGL brand reputation Providing credit investigation support as required Adhering to all compliance, governance, risk and EGL standards, ensuring that the right customer outcomes are achieved Who are we looking for? Experience of working within the retail, financial services sector Good working knowledge of financial sector compliance and governance, i.e., FCA, TCF, GDPR is desirable Knowledge of fraud investigation is desirable Good awareness of current fraud industry hotspots, means of attack and money laundering flags Ability to deliver in a fast-paced environment Delivery and customer focussed Track record in effective customer and complaint handling Is analytical, pragmatic and systematic in approach to problem solving and investigations Ability to manage conflict and knows when to escalate Ability to analyse requirements in processes and provide feedback Self-motivated with the ability to work individually and as part of a wider team Attention to detail Excellent communication skills, both verbal and written IT literate Why Studio Retail? Studio Retail is a growing business with a developing Financial Services team. This is a great time to join us and be part of our evolution and transformation. We have a lot of experienced colleagues who will tell you they love working here because of the people and the opportunities to develop. We have a fast-paced environment and our offices have a friendly and informal feel to them, no suits required to do a great job here! We offer a great benefits package including flexible working hours and free parking, and would love to hear from you if you think we could be the right company for you to 'express yourself' and grow your career.
Fraud Advisor Clayton Le Moors, Accrington £19.888- £23.398 Per Annum + Benefits About us Now part of the Fraser group Studio Retail are one of the UK's largest mail order and online retailers, providing a personal shopping experience, by over 2.5 million loyal customers each year via studio.co.uk and ace.co.uk websites as well as our catalogue. We are year round retailer selling anything from Branded clothing & footwear to homeware and personalised gifts, not to mention our huge traditional Christmas range. We are based in Clayton-Le-Moors near Accrington with great public transport & motorway links across the Northwest of England. About the Opportunity At Studio, we are constantly evolving & transforming, and we now have exciting opportunities to join our busy, growing Financial Services team. As Fraud Advisor you will investigate potential and actual cases of fraud, providing victim of fraud support, ensuring that all cases are resolved whilst maintaining all regulatory and legislative standards and expectations Reviewing and assessing potentially fraudulent activity across SRLs new and existing credit customer base, taking appropriate actions to maximise loss prevention Providing first point of contact support for victims of fraud, preventing loss prevention and protecting EGL brand reputation Providing credit investigation support as required Adhering to all compliance, governance, risk and EGL standards, ensuring that the right customer outcomes are achieved Who are we looking for? Experience of working within the retail, financial services sector Good working knowledge of financial sector compliance and governance, i.e., FCA, TCF, GDPR is desirable Knowledge of fraud investigation is desirable Good awareness of current fraud industry hotspots, means of attack and money laundering flags Ability to deliver in a fast-paced environment Delivery and customer focussed Track record in effective customer and complaint handling Is analytical, pragmatic and systematic in approach to problem solving and investigations Ability to manage conflict and knows when to escalate Ability to analyse requirements in processes and provide feedback Self-motivated with the ability to work individually and as part of a wider team Attention to detail Excellent communication skills, both verbal and written IT literate Why Studio Retail? Studio Retail is a growing business with a developing Financial Services team. This is a great time to join us and be part of our evolution and transformation. We have a lot of experienced colleagues who will tell you they love working here because of the people and the opportunities to develop. We have a fast-paced environment and our offices have a friendly and informal feel to them, no suits required to do a great job here! We offer a great benefits package including flexible working hours and free parking, and would love to hear from you if you think we could be the right company for you to 'express yourself' and grow your career.
Sep 08, 2022
Full time
Fraud Advisor Clayton Le Moors, Accrington £19.888- £23.398 Per Annum + Benefits About us Now part of the Fraser group Studio Retail are one of the UK's largest mail order and online retailers, providing a personal shopping experience, by over 2.5 million loyal customers each year via studio.co.uk and ace.co.uk websites as well as our catalogue. We are year round retailer selling anything from Branded clothing & footwear to homeware and personalised gifts, not to mention our huge traditional Christmas range. We are based in Clayton-Le-Moors near Accrington with great public transport & motorway links across the Northwest of England. About the Opportunity At Studio, we are constantly evolving & transforming, and we now have exciting opportunities to join our busy, growing Financial Services team. As Fraud Advisor you will investigate potential and actual cases of fraud, providing victim of fraud support, ensuring that all cases are resolved whilst maintaining all regulatory and legislative standards and expectations Reviewing and assessing potentially fraudulent activity across SRLs new and existing credit customer base, taking appropriate actions to maximise loss prevention Providing first point of contact support for victims of fraud, preventing loss prevention and protecting EGL brand reputation Providing credit investigation support as required Adhering to all compliance, governance, risk and EGL standards, ensuring that the right customer outcomes are achieved Who are we looking for? Experience of working within the retail, financial services sector Good working knowledge of financial sector compliance and governance, i.e., FCA, TCF, GDPR is desirable Knowledge of fraud investigation is desirable Good awareness of current fraud industry hotspots, means of attack and money laundering flags Ability to deliver in a fast-paced environment Delivery and customer focussed Track record in effective customer and complaint handling Is analytical, pragmatic and systematic in approach to problem solving and investigations Ability to manage conflict and knows when to escalate Ability to analyse requirements in processes and provide feedback Self-motivated with the ability to work individually and as part of a wider team Attention to detail Excellent communication skills, both verbal and written IT literate Why Studio Retail? Studio Retail is a growing business with a developing Financial Services team. This is a great time to join us and be part of our evolution and transformation. We have a lot of experienced colleagues who will tell you they love working here because of the people and the opportunities to develop. We have a fast-paced environment and our offices have a friendly and informal feel to them, no suits required to do a great job here! We offer a great benefits package including flexible working hours and free parking, and would love to hear from you if you think we could be the right company for you to 'express yourself' and grow your career.
