Operations Manager

Job Title: Operations Manager
Location: Mission, London E1
Studio: London's Leading Movement Studio
Full-Time Flexible Schedule Weekend Availability Required

Salary: up to £50,000 depending on experience

About Us

Mission is London's premier destination for movement and home to some of the UK's most respected Yoga, Pilates, Calisthenics, Fitness and Martial Arts teachers, and host to world-renowned international teachers.

Our studio is a vibrant, high-performance space where excellence, community, and wellbeing meet.

We are now seeking a dynamic Operations Manager to take the reins of daily studio operations, leading a passionate team and ensuring our space continues to deliver an outstanding experience for every member, guest, and teacher who walks through our doors.

About the Role

As Operations Manager, at Mission, you will be at the heart of everything we do. You will lead and inspire a diverse and talented team while cultivating strong relationships with the best teachers in the UK and Internationally.

You'll keep the studio running like clockwork, ensuring everything is safe, clean, and ready for use. You will ensure that all Operations run smoothly and any issues are addressed quickly and with the least amount of disruption to the facilities and services offered.

This role requires a hands-on leader who thrives in a fast-paced environment, can think on their feet, and is just as happy setting strategic goals as they are rolling up their sleeves when needed.

Key Responsibilities

Leadership & Team Management

• • Inspire, motivate, and support a growing team of front-of-house, facilities, and support staff
  • Take ownership of recruitment, onboarding, and ongoing training
  • Ensure performance reviews, rotas, holiday schedules, and staff development plans are managed proactively

Teacher Relations

• • Build and maintain good relationships with teachers and international guests
  • Coordinate class schedules and support teacher visits, ensuring world-class delivery every time

Operational Excellence

• • Oversee the day-to-day running of the studio to the highest standards of cleanliness, safety, and efficiency
  • Ensure all equipment is operational, serviced, and ready for use
  • Manage opening and closing procedures and be available to work weekends and flexible hours based on studio needs

Health & Safety

• • Maintain and enforce all health and safety protocols across the building
  • Act swiftly and calmly in any emergency situations

About You

• A natural leader who leads by example (You would never ask others to do what you wouldn't do yourself)
• Strong organisational and time-management skills
• You get things done, on time, every time
• Excellent interpersonal and communication skills
• You build relationships with ease and foster trust
• Calm under pressure and solution-focused when challenges arise
• Passionate about wellness, movement, and delivering exceptional service
• Comfortable with flexible hours, including evenings and weekends
• Friendly and professional at all times

Why Join Us?

• Work at the centre of London's movement community
• Collaborate with world-leading teachers and creatives
• Be part of a supportive and ambitious team culture
• Opportunities for growth, learning, and impact
• Great basic salary of up to £50,000
• Complimentary use of all facilities while off shift

Ready to lead with purpose and passion?
Apply now and bring your operational brilliance to London's most inspiring movement space.

The search is being managed on our behalf by Veronica Winter at Leisure People who are our retained recruitment partners -