Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believethat making memories is what travel is all about. And with 300,000+ travel experiences toexplore-everything from simple tours to extreme adventures (and all the niche, interesting stuffin between)-making memories that will last a lifetime has never been easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary.Viator. One app, 300,000+ travel experiences you'll remember.
What You will do:
Lead the development of Data Science within Product, producing statistical models that directly impact the insights and recommendations that drive the product and customer experience.
Use your knowledge and experience to help scale the impact of the Product Analytics team through data science. Creating automation, self service model capability, improve experimentation velocity, and drive efficiency.
Architect and implement sophisticated statistical models (predictive, classification, clustering, etc.) to enhance product features like personalization and recommendations.
Exploration of new tooling, product and approaches including Agentic AI and AI Agents, to identify opportunity areas, explore through POC to then drive to adoption.
Partner with Product Managers, Designers, and Engineers to identify high-impact opportunities where data science can solve customer problems and improve the product.
Champion experimentation by designing and analyzing complex AB tests, causal inference models, and uplift modeling to inform product decisions.
Guide and mentor other product analysts in best practices for experimentation, modeling, and data-driven product development upskilling the team and defining the roadmap for Product Data Science.
Communicate complex data insights to both technical and non-technical stakeholders with clarity and influence.
What You'll bring to the team:
Core Qualifications:
Experience: Significant experience in data science or a similar quantitative role, with a proven track record of supporting and influencing a product organization.
Technical & Modeling Expertise: Advanced proficiency in Python and SQL. Deep, hands-on experience with statistical modeling, (quasi) experimentation, multi-arm bandit, and a wide range of machine learning techniques (e.g., regression, classification, clustering).
Product Acumen: Demonstrated ability to define, implement, and operationalize crucial product and feature-level metrics from scratch.
Strategic Influence: A proactive and collaborative approach with the proven ability to lead technical discussions, drive product strategy, and communicate complex insights effectively to cross-functional partners (e.g., Product, Engineering, Design teams).
Scaling Impact: Experience scaling your impact through the creation of automated processes, self-service tools, or data products.
Critical Thinking: Your previous experience will demonstrate the analysis of available facts, evidence, observations, and arguments in order to form a judgment by the application of rational, skeptical, and unbiased analyses and evaluation.
Bachelor's degree in Statistics, Mathematics, Data Science, Engineering, Physics, Economics, or a related quantitative field.
You could be an especially great fit if you have:
Advanced programming background with the ability to build simulations and prototype data products.
Experience validating quantitative findings with qualitative methods (e.g., surveys, user research).
Demonstrated experience with applied AI, such as NLP, Large Language Models (LLMs), or Agentic AI for analytics.
Deep experience in developing sophisticated customer segmentation models including predictive LTV modeling.
Experience working within a two-sided marketplace, e-commerce, or the travel technology industry.
Perks of Working at Viator
If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to and let us know the nature of your request. Please include the job requisition number in your message.
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