KEY INFORMATION Location: Manchester, Bristol, Newcastle, Nottingham, or London Hours: 37.5 hours Start date: September 2025 (we are happy to work with you and your notice period) Duration: Permanent Salary: £46,420 - £51,725 per annum if based in London. £43,765 - £49,070 per annum if based in Manchester, Nottingham, Newcastle or Bristol, plus a £312 yearly tax-free work from home allowance. Application deadline:11:59pm, Sunday 31 August ABOUT UPREACH Do you think that your socio-economic background should determine your career prospects? upReach s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. Founded in 2012, we are an award-winning charity working in close partnership with employers and universities, we deliver a programme of 1-to-1 coaching to eligible undergraduates. We provide personalised employability support to over 3,000 students from across the UK, helping them to discover different career options, and develop the vital skills, networks and experiences needed to succeed in their chosen career and beyond. To find out more about how we support our students, visit our website, read our Annual Report, and 2024-27 Strategy. ROLE SUMMARY It is an exciting time to join the team, with income growing year on year and an increasing awareness of our brand through activities such as the recent Radio 4 Charity Appeal. We have ambitious plans and the Head of Fundraising will make a significant contribution to future growth; you will manage the Fundraising and Events team with oversight of income generation from various sources including major donors, individuals, trusts & foundations and a portfolio of events. The role will suit innovative individuals with experience of fundraising from major donors and at least one of the other specified income streams, and event planning or project management. You will represent upReach externally, acting as an ambassador for our work and building strategic relationships with a wide variety of stakeholders. You will be accountable for income targets, developing the fundraising strategy and identifying new opportunities. OUR VALUES upReach upholds the following values: Perseverance Integrity Advocacy Aspiration Proactivity CORE RESPONSIBILITIES The Head of Fundraising will contribute to upReach's mission by meeting financial targets, recognising when to make the fundraising ask and leading the annual budget process. You will use clear, creative written communication to produce convincing cases for support, represent the charity at relevant networking events, work closely with the upReach Development Board and act as an ambassador for the organisation. Reporting to the Director of Income Generation and External Engagement you will manage three direct reports and support individuals participating in the Future Charity Leaders Programme (upReach s graduate scheme). You will work closely with the Head of Partnerships, CEO, Programmes and Finance teams and other colleagues across the income generating and external engagement team. The core responsibilities include: Leadership and strategy Lead fundraising and philanthropy to realise financial targets (2025/26: £2.45m). Securing 5 and 6 figure gifts. Inspire staff and volunteers to excel and achieve, champion the upReach values. Commit to the annual appraisal process and develop stretching, SMART OKRs (objectives and key results) to meet our strategic goals. Deputise for the Director in their absence and play an key role in the Income Generation & External Engagement Leadership Team. Lead the strategic and operational planning process for the functional areas of responsibility and ensure the involvement of relevant stakeholders. Keep abreast of developments, changes in trends, new techniques and legislation. Ensure planned activity is delivered in compliance with relevant charity law, other legislation, best practice and corporate policy. Act as a senior sounding board to ensure strategic decisions regarding donors and funders resonate with our objectives and mission. Contribute to strategic thinking including risk management and mitigation. Collate and present timely monthly management reports for each income stream. Lead the annual budget and financial forecasting processes to facilitate reporting and strategic-decision making. Working with stakeholders (internal and external) Collaborate with colleagues to identify and secure all various income generating and profile raising opportunities, ensuring maximum impact and contribution from funders. Lead, champion and model a culture of outstanding donor stewardship and supporter care; including best practice and behaviour. Develop and foster effective relationships with key external contacts at all levels, e.g. donors, supporters, suppliers. Make the fundraising ask as and when appropriate, or support others to do so. Respond promptly to requests for information and action from supporters. Report and disseminate the key issues to emerge from supporter feedback. Manage the complaints procedures for the department and conduct full investigation of all complaints received by the department. Developing, maintaining systems and procedures Determine and manage the operating systems needed to deliver activity and enable effective donor, supporter and volunteer relationship management. Effectively develop the donor journey. Ensure records in the CRM are up to date. Conduct analysis of data from across functions responsible for, drawing conclusions, making recommendations to the Director. Ensure the management of systems and processes comply with the organisation s data protection obligations, charity law and other legal requirements. People Management and Team Working Recruit and lead the Fundraising team, rotatees and volunteers as required. Ensure upReach promotes a high performance culture and professional integrity. Continue to develop the skills and knowledge of you and your team to ensure you are up-to-date with changing regulation and fundraising best practices. Lead and model the implementation of business improvement and people development initiatives including training and rotations. Collaborate with colleagues across the department and organisation. Major Donors and Individuals Develop and implement fundraising strategies to grow income, including an annual appeal. Work with the CEO, nurture relationships with donors including high net worth individuals maintaining the highest level of donor care. Research, identify and engage prospective donors to secure 5 and 6 figure gifts. Lead the team to grow and develop the burgeoning major donor portfolio. Work with the Alumni Team to identify opportunities to sustainably grow the individual giving pipeline, including beneficiaries. Develop a legacies strategy and oversee delivery of awareness campaigns. Events Lead the team on the delivery of a sector-leading events portfolio, to include income-generating events, and the Student Social Mobility Awards (SSMA s). Engage, steward and motivate key stakeholders including the Development Board, Patrons, potential event committee members and other high value volunteers to grow our network and deliver successful fundraising events. Trusts, Foundations & Corporates Oversight of Trusts, Foundation & Corporate fundraising strategy. Work with the Senior Fundraising Manager to identify and build relationships with Companies, Trusts and Foundations which are mission and/or programme aligned. Collaborate with the Head of Partnerships to build strategic relationships with companies that grow philanthropic and commercial income. Support the acquisition of new, multi-year philanthropic funders and existing donors. Other Regular out of office work may be required in order that the organisation is able to deliver on its commitments to its stakeholders Some UK travel will be required from time to time Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit and core responsibilities. SKILLS AND EXPERIENCE The ideal candidateshould display these skills: Influencing, facilitation and communication skills (both oral and written) Problem solving and decision making, the ability to stay calm under pressure Excellent organisational skills and the ability to prioritise and deliver to tight deadlines Passion and motivation Leadership and collaboration skills To be successful, it is anticipated that you will have experience working in a fast paced environment . click apply for full job details
Aug 05, 2025
Full time
KEY INFORMATION Location: Manchester, Bristol, Newcastle, Nottingham, or London Hours: 37.5 hours Start date: September 2025 (we are happy to work with you and your notice period) Duration: Permanent Salary: £46,420 - £51,725 per annum if based in London. £43,765 - £49,070 per annum if based in Manchester, Nottingham, Newcastle or Bristol, plus a £312 yearly tax-free work from home allowance. Application deadline:11:59pm, Sunday 31 August ABOUT UPREACH Do you think that your socio-economic background should determine your career prospects? upReach s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. Founded in 2012, we are an award-winning charity working in close partnership with employers and universities, we deliver a programme of 1-to-1 coaching to eligible undergraduates. We provide personalised employability support to over 3,000 students from across the UK, helping them to discover different career options, and develop the vital skills, networks and experiences needed to succeed in their chosen career and beyond. To find out more about how we support our students, visit our website, read our Annual Report, and 2024-27 Strategy. ROLE SUMMARY It is an exciting time to join the team, with income growing year on year and an increasing awareness of our brand through activities such as the recent Radio 4 Charity Appeal. We have ambitious plans and the Head of Fundraising will make a significant contribution to future growth; you will manage the Fundraising and Events team with oversight of income generation from various sources including major donors, individuals, trusts & foundations and a portfolio of events. The role will suit innovative individuals with experience of fundraising from major donors and at least one of the other specified income streams, and event planning or project management. You will represent upReach externally, acting as an ambassador for our work and building strategic relationships with a wide variety of stakeholders. You will be accountable for income targets, developing the fundraising strategy and identifying new opportunities. OUR VALUES upReach upholds the following values: Perseverance Integrity Advocacy Aspiration Proactivity CORE RESPONSIBILITIES The Head of Fundraising will contribute to upReach's mission by meeting financial targets, recognising when to make the fundraising ask and leading the annual budget process. You will use clear, creative written communication to produce convincing cases for support, represent the charity at relevant networking events, work closely with the upReach Development Board and act as an ambassador for the organisation. Reporting to the Director of Income Generation and External Engagement you will manage three direct reports and support individuals participating in the Future Charity Leaders Programme (upReach s graduate scheme). You will work closely with the Head of Partnerships, CEO, Programmes and Finance teams and other colleagues across the income generating and external engagement team. The core responsibilities include: Leadership and strategy Lead fundraising and philanthropy to realise financial targets (2025/26: £2.45m). Securing 5 and 6 figure gifts. Inspire staff and volunteers to excel and achieve, champion the upReach values. Commit to the annual appraisal process and develop stretching, SMART OKRs (objectives and key results) to meet our strategic goals. Deputise for the Director in their absence and play an key role in the Income Generation & External Engagement Leadership Team. Lead the strategic and operational planning process for the functional areas of responsibility and ensure the involvement of relevant stakeholders. Keep abreast of developments, changes in trends, new techniques and legislation. Ensure planned activity is delivered in compliance with relevant charity law, other legislation, best practice and corporate policy. Act as a senior sounding board to ensure strategic decisions regarding donors and funders resonate with our objectives and mission. Contribute to strategic thinking including risk management and mitigation. Collate and present timely monthly management reports for each income stream. Lead the annual budget and financial forecasting processes to facilitate reporting and strategic-decision making. Working with stakeholders (internal and external) Collaborate with colleagues to identify and secure all various income generating and profile raising opportunities, ensuring maximum impact and contribution from funders. Lead, champion and model a culture of outstanding donor stewardship and supporter care; including best practice and behaviour. Develop and foster effective relationships with key external contacts at all levels, e.g. donors, supporters, suppliers. Make the fundraising ask as and when appropriate, or support others to do so. Respond promptly to requests for information and action from supporters. Report and disseminate the key issues to emerge from supporter feedback. Manage the complaints procedures for the department and conduct full investigation of all complaints received by the department. Developing, maintaining systems and procedures Determine and manage the operating systems needed to deliver activity and enable effective donor, supporter and volunteer relationship management. Effectively develop the donor journey. Ensure records in the CRM are up to date. Conduct analysis of data from across functions responsible for, drawing conclusions, making recommendations to the Director. Ensure the management of systems and processes comply with the organisation s data protection obligations, charity law and other legal requirements. People Management and Team Working Recruit and lead the Fundraising team, rotatees and volunteers as required. Ensure upReach promotes a high performance culture and professional integrity. Continue to develop the skills and knowledge of you and your team to ensure you are up-to-date with changing regulation and fundraising best practices. Lead and model the implementation of business improvement and people development initiatives including training and rotations. Collaborate with colleagues across the department and organisation. Major Donors and Individuals Develop and implement fundraising strategies to grow income, including an annual appeal. Work with the CEO, nurture relationships with donors including high net worth individuals maintaining the highest level of donor care. Research, identify and engage prospective donors to secure 5 and 6 figure gifts. Lead the team to grow and develop the burgeoning major donor portfolio. Work with the Alumni Team to identify opportunities to sustainably grow the individual giving pipeline, including beneficiaries. Develop a legacies strategy and oversee delivery of awareness campaigns. Events Lead the team on the delivery of a sector-leading events portfolio, to include income-generating events, and the Student Social Mobility Awards (SSMA s). Engage, steward and motivate key stakeholders including the Development Board, Patrons, potential event committee members and other high value volunteers to grow our network and deliver successful fundraising events. Trusts, Foundations & Corporates Oversight of Trusts, Foundation & Corporate fundraising strategy. Work with the Senior Fundraising Manager to identify and build relationships with Companies, Trusts and Foundations which are mission and/or programme aligned. Collaborate with the Head of Partnerships to build strategic relationships with companies that grow philanthropic and commercial income. Support the acquisition of new, multi-year philanthropic funders and existing donors. Other Regular out of office work may be required in order that the organisation is able to deliver on its commitments to its stakeholders Some UK travel will be required from time to time Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit and core responsibilities. SKILLS AND EXPERIENCE The ideal candidateshould display these skills: Influencing, facilitation and communication skills (both oral and written) Problem solving and decision making, the ability to stay calm under pressure Excellent organisational skills and the ability to prioritise and deliver to tight deadlines Passion and motivation Leadership and collaboration skills To be successful, it is anticipated that you will have experience working in a fast paced environment . click apply for full job details
Proposed Interview Date: Week Commencing Monday 25 August 2025 Closing Date: Sunday 17 August 2025 Contract Type: Permanent Salary: FC3 £24,740.74 to £25,885.80 (Pro rata) Working Pattern: 16 Hours per week working 5 days over 7 including evenings & weekends Location: Based at High Valleyfield Community Centre working across multiple Community Use venues Supporting Statement As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked 'upload resumé'. Your Supporting Statement must not be a CV. More information is available on our Career site at Please consider and demonstrate the following when completing your Supporting Statement: • Ways in which you have demonstrated that you can work effectively as part of a team. (Consider the following: how you have built positive relationships built on trust and respect; how you communicate with others; how you use your initiative to meet targets and achieve goals) • Ways in which you have worked with others to meet customer needs & expectations. (Consider the following: how you have gone the extra mile to help a customer; how you have dealt with a difficult situation) • Ways in which you have demonstrated your ability to be flexible and open to change. (Consider the following: how you have been flexible in previous roles; how you deal with short-notice changes) • Ways in which you have used your knowledge, problem solving skills and understanding of cleaning/administrative processes. (Consider the following: how you have used your knowledge of cleaning processes to provide a safe and clean environment; how you organise your workload around business activity; how you have used your knowledge of IT systems to provide a quality of service) Job Details Community Use is the team that works hard to ensure most of the Halls, Community Centres and Schools in Fife are available for everyone to enjoy learning, leisure, life, and cultural events. Together with amazing partners we deliver a fantastic programme of inclusive pursuits including physical activity & sport, performing arts, arts & crafts, cookery, modern languages, and vocational training. We also offer space for meetings, celebrations, and community events in both modern and historical buildings usually found in the heart of the Kingdom's city, towns & villages. More information about Community Use can be found at: Reporting directly to the Community Use Cluster Supervisor you will undertake a frontline customer facing role. You will be required to engage with customers and service users in a positive manner and respond to customer enquiries and requests by answering telephones, emails, face to face as well as operating our booking procedures and systems. As a Caretaker/Cleaner you will be required to work five days over seven which will include evenings and weekends. This role will require you to clean and maintain all designated areas to a high standard and prepare and clear equipment/areas as appropriate to suit the needs of customers and service users. You will operate in accordance with service guidelines, health and safety policy and will follow all associated risk assessments and standard operating procedures. You will ensure all building compliance checks are completed periodically, these may include fire safety checks, water quality checks and asbestos monitoring. In addition, you will be a nominated key holder responsible for ensuring the building is open at designated times and secured correctly at the end of each working day. This includes internal, external, and outdoor facilities and may involve operating the building alarm system, you may be required to respond to out of hours alarm activations. On occasions, this role will include lone working. It is not essential that you hold a driving license. However, you will be expected to travel between different facilities, some of which may have limited public transport links. A link to the role profile for this vacancy is included below. It provides more detailed information about the job and the type of person we are looking for. The Person We are looking for an enthusiastic and self-motivated individual with the ability to be able to work unsupervised and independently as part of a wider team. You will possess good communication skills, be customer focussed and demonstrate a " can-do " attitude at all times. The successful applicant must also: • Be confident and level-headed when dealing with people at all levels. • Be flexible and able to work on their own initiative. • Have excellent team working skills. • Possess a basic understanding of IT and capable of using a variety of internal systems. • Be able to travel between Community Use facilities, including remote Community Use facilities where limited public transport route exists You may be required to obtain a Protection of Vulnerable Groups (PVG) Scheme Membership or Disclosure Check for this role. Further Information Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information. Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services. Directorate Information - Council Department information Social Media - Search for more 'Fife Council Jobs' on Facebook or follow us on Alternative Formats - Job information can be made available in alternative formats, to make a request please email: For further information please contact: Marianne Linnen-Bain -
Aug 05, 2025
Full time
Proposed Interview Date: Week Commencing Monday 25 August 2025 Closing Date: Sunday 17 August 2025 Contract Type: Permanent Salary: FC3 £24,740.74 to £25,885.80 (Pro rata) Working Pattern: 16 Hours per week working 5 days over 7 including evenings & weekends Location: Based at High Valleyfield Community Centre working across multiple Community Use venues Supporting Statement As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked 'upload resumé'. Your Supporting Statement must not be a CV. More information is available on our Career site at Please consider and demonstrate the following when completing your Supporting Statement: • Ways in which you have demonstrated that you can work effectively as part of a team. (Consider the following: how you have built positive relationships built on trust and respect; how you communicate with others; how you use your initiative to meet targets and achieve goals) • Ways in which you have worked with others to meet customer needs & expectations. (Consider the following: how you have gone the extra mile to help a customer; how you have dealt with a difficult situation) • Ways in which you have demonstrated your ability to be flexible and open to change. (Consider the following: how you have been flexible in previous roles; how you deal with short-notice changes) • Ways in which you have used your knowledge, problem solving skills and understanding of cleaning/administrative processes. (Consider the following: how you have used your knowledge of cleaning processes to provide a safe and clean environment; how you organise your workload around business activity; how you have used your knowledge of IT systems to provide a quality of service) Job Details Community Use is the team that works hard to ensure most of the Halls, Community Centres and Schools in Fife are available for everyone to enjoy learning, leisure, life, and cultural events. Together with amazing partners we deliver a fantastic programme of inclusive pursuits including physical activity & sport, performing arts, arts & crafts, cookery, modern languages, and vocational training. We also offer space for meetings, celebrations, and community events in both modern and historical buildings usually found in the heart of the Kingdom's city, towns & villages. More information about Community Use can be found at: Reporting directly to the Community Use Cluster Supervisor you will undertake a frontline customer facing role. You will be required to engage with customers and service users in a positive manner and respond to customer enquiries and requests by answering telephones, emails, face to face as well as operating our booking procedures and systems. As a Caretaker/Cleaner you will be required to work five days over seven which will include evenings and weekends. This role will require you to clean and maintain all designated areas to a high standard and prepare and clear equipment/areas as appropriate to suit the needs of customers and service users. You will operate in accordance with service guidelines, health and safety policy and will follow all associated risk assessments and standard operating procedures. You will ensure all building compliance checks are completed periodically, these may include fire safety checks, water quality checks and asbestos monitoring. In addition, you will be a nominated key holder responsible for ensuring the building is open at designated times and secured correctly at the end of each working day. This includes internal, external, and outdoor facilities and may involve operating the building alarm system, you may be required to respond to out of hours alarm activations. On occasions, this role will include lone working. It is not essential that you hold a driving license. However, you will be expected to travel between different facilities, some of which may have limited public transport links. A link to the role profile for this vacancy is included below. It provides more detailed information about the job and the type of person we are looking for. The Person We are looking for an enthusiastic and self-motivated individual with the ability to be able to work unsupervised and independently as part of a wider team. You will possess good communication skills, be customer focussed and demonstrate a " can-do " attitude at all times. The successful applicant must also: • Be confident and level-headed when dealing with people at all levels. • Be flexible and able to work on their own initiative. • Have excellent team working skills. • Possess a basic understanding of IT and capable of using a variety of internal systems. • Be able to travel between Community Use facilities, including remote Community Use facilities where limited public transport route exists You may be required to obtain a Protection of Vulnerable Groups (PVG) Scheme Membership or Disclosure Check for this role. Further Information Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information. Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services. Directorate Information - Council Department information Social Media - Search for more 'Fife Council Jobs' on Facebook or follow us on Alternative Formats - Job information can be made available in alternative formats, to make a request please email: For further information please contact: Marianne Linnen-Bain -
The Head of HR & Development will lead the HR function, oversee the day to day operations and provide strategic direction to the board on the people agenda, and responsible for driving and executing a fully integrated people strategy in collaboration with the senior leadership team. The role will create a learning culture that provides development opportunities at all levels in the organisation. Client Details A specialist manufacturing and service company, with operations in the UK and overseas, and head-office between York and Harrogate. Description The Head of HR & Development is responsible for creating a best in class employer brand to attract, engage, develop and retain the best talent, optimising people performance to deliver the company's 2028 ambitions. Collaborates with the senior leadership team to design and deliver an overall people strategy and plan to achieve the organisational objectives and company ambitions Defines HR initiatives, company policy and procedures. Provides strategic counsel on all people matters. Facilitates the development of HR processes and services to support business strategies. Develops the company culture and creates an employer of choice. Creates and manages the HR function's annual budget. Contributes to the long- term goals of the organisation, including talent acquisition and succession planning. Operates globally supporting the People Strategy for Global Operations, including established and other emerging sites. Monitors and proactively highlights the effectiveness of people management and HR practices/processes for the business to initiate, plan and manage change. Manage, coach and develop the HR team. Proactively coaches' leaders and people within the business on the right behaviours and values. Works in partnership with outsourced providers. Brings in external market best practice and keeps abreast of legislation. Ensure risks are identified and raised with a resolution agreed. Profile This exciting Head of HR & Development role requires an individual with broad experience and an entrepreneurial spirit. You will need to be/have: Experience operating at senior board level in a fast paced business, preferably with an international remit. Experience designing and delivering leadership programmes and interventions. Experience of training needs analysis and the creation and implementation of a learning academy. Extensive experience in Human Resource Management and a qualified member of the CIPD. A strategic thinker with a pragmatic hands-on approach. People management skills and experience. Coaching experience. Ideally experienced in both large and SME businesses in a similar sector. Job Offer The Head of HR & Development will play an integral part in the growth of this business, and as such offers a generous package: Salary of c80,000 Excellent benefits including Bonus, Car Allowance, Healthcare, DIS x 4, Pension Hybrid working model with 3-4 days on site near Harrogate / York. Genuine career opportunity as the business grows. Due to the expected volume of applications we will be unable to respond individually. Please assume if you haven't heard within two weeks that you have been unsuccessful on this occasion.
Aug 05, 2025
Full time
The Head of HR & Development will lead the HR function, oversee the day to day operations and provide strategic direction to the board on the people agenda, and responsible for driving and executing a fully integrated people strategy in collaboration with the senior leadership team. The role will create a learning culture that provides development opportunities at all levels in the organisation. Client Details A specialist manufacturing and service company, with operations in the UK and overseas, and head-office between York and Harrogate. Description The Head of HR & Development is responsible for creating a best in class employer brand to attract, engage, develop and retain the best talent, optimising people performance to deliver the company's 2028 ambitions. Collaborates with the senior leadership team to design and deliver an overall people strategy and plan to achieve the organisational objectives and company ambitions Defines HR initiatives, company policy and procedures. Provides strategic counsel on all people matters. Facilitates the development of HR processes and services to support business strategies. Develops the company culture and creates an employer of choice. Creates and manages the HR function's annual budget. Contributes to the long- term goals of the organisation, including talent acquisition and succession planning. Operates globally supporting the People Strategy for Global Operations, including established and other emerging sites. Monitors and proactively highlights the effectiveness of people management and HR practices/processes for the business to initiate, plan and manage change. Manage, coach and develop the HR team. Proactively coaches' leaders and people within the business on the right behaviours and values. Works in partnership with outsourced providers. Brings in external market best practice and keeps abreast of legislation. Ensure risks are identified and raised with a resolution agreed. Profile This exciting Head of HR & Development role requires an individual with broad experience and an entrepreneurial spirit. You will need to be/have: Experience operating at senior board level in a fast paced business, preferably with an international remit. Experience designing and delivering leadership programmes and interventions. Experience of training needs analysis and the creation and implementation of a learning academy. Extensive experience in Human Resource Management and a qualified member of the CIPD. A strategic thinker with a pragmatic hands-on approach. People management skills and experience. Coaching experience. Ideally experienced in both large and SME businesses in a similar sector. Job Offer The Head of HR & Development will play an integral part in the growth of this business, and as such offers a generous package: Salary of c80,000 Excellent benefits including Bonus, Car Allowance, Healthcare, DIS x 4, Pension Hybrid working model with 3-4 days on site near Harrogate / York. Genuine career opportunity as the business grows. Due to the expected volume of applications we will be unable to respond individually. Please assume if you haven't heard within two weeks that you have been unsuccessful on this occasion.
Barclays Bank Plc
Great Houghton, Northamptonshire
Join us as at Barclays as a Cloud Engineer, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. Responsible for supporting the successful delivery of projects to plan, budget, quality and governance standards. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a Cloud Engineer, you will need the following: Essential Cloud engineering experience, covering broad spectre of processes and architectures including deployment of GUI applications, data transformation, automation and data storage solutions. Demonstrated ability to proactively identify solutions and optimisation in systems and processes. Broad experience in AWS Cloud technology including management and governance tools (e.g. Lambda, Auto Scaling, VPC, EC2, KMS, IAM, CloudFormation, CloudWatch, CloudTrail, S3, DynamoDB, RDS, Glue, Athena, Lake Formation, Redshift Experience supporting analytics use cases from ML Ops and data hydration perspective Ability to drive the projects technically to completion, identify risks, costs , challenge architecture and long-term sustainability Understands different project methodologies, project lifecycles, major phases, dependencies and milestones within a project, and the required documentation needs. Ability to collaborate across teams to deliver complex systems and components and manage stakeholder's expectations well Desirable skills/Additional Qualifications: Experience processing real-time events data Practical understanding of full stack web development Knowledge of Databricks and Snowflake Broad spectrum of fundamental knowledge in web, networks (e.g. Proxies, VPN, DNS, web and mail servers) and cyber security Knowledge of latest social engineering tactics used by cybercriminals, particularly in the scams and frauds spaces You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. The successful candidate will be based in Knutsford or Northampton Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Aug 05, 2025
Full time
Join us as at Barclays as a Cloud Engineer, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. Responsible for supporting the successful delivery of projects to plan, budget, quality and governance standards. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a Cloud Engineer, you will need the following: Essential Cloud engineering experience, covering broad spectre of processes and architectures including deployment of GUI applications, data transformation, automation and data storage solutions. Demonstrated ability to proactively identify solutions and optimisation in systems and processes. Broad experience in AWS Cloud technology including management and governance tools (e.g. Lambda, Auto Scaling, VPC, EC2, KMS, IAM, CloudFormation, CloudWatch, CloudTrail, S3, DynamoDB, RDS, Glue, Athena, Lake Formation, Redshift Experience supporting analytics use cases from ML Ops and data hydration perspective Ability to drive the projects technically to completion, identify risks, costs , challenge architecture and long-term sustainability Understands different project methodologies, project lifecycles, major phases, dependencies and milestones within a project, and the required documentation needs. Ability to collaborate across teams to deliver complex systems and components and manage stakeholder's expectations well Desirable skills/Additional Qualifications: Experience processing real-time events data Practical understanding of full stack web development Knowledge of Databricks and Snowflake Broad spectrum of fundamental knowledge in web, networks (e.g. Proxies, VPN, DNS, web and mail servers) and cyber security Knowledge of latest social engineering tactics used by cybercriminals, particularly in the scams and frauds spaces You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. The successful candidate will be based in Knutsford or Northampton Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Join us as at Barclays as a Cloud Engineer, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. Responsible for supporting the successful delivery of projects to plan, budget, quality and governance standards. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a Cloud Engineer, you will need the following: Essential Cloud engineering experience, covering broad spectre of processes and architectures including deployment of GUI applications, data transformation, automation and data storage solutions. Demonstrated ability to proactively identify solutions and optimisation in systems and processes. Broad experience in AWS Cloud technology including management and governance tools (e.g. Lambda, Auto Scaling, VPC, EC2, KMS, IAM, CloudFormation, CloudWatch, CloudTrail, S3, DynamoDB, RDS, Glue, Athena, Lake Formation, Redshift Experience supporting analytics use cases from ML Ops and data hydration perspective Ability to drive the projects technically to completion, identify risks, costs , challenge architecture and long-term sustainability Understands different project methodologies, project lifecycles, major phases, dependencies and milestones within a project, and the required documentation needs. Ability to collaborate across teams to deliver complex systems and components and manage stakeholder's expectations well Desirable skills/Additional Qualifications: Experience processing real-time events data Practical understanding of full stack web development Knowledge of Databricks and Snowflake Broad spectrum of fundamental knowledge in web, networks (e.g. Proxies, VPN, DNS, web and mail servers) and cyber security Knowledge of latest social engineering tactics used by cybercriminals, particularly in the scams and frauds spaces You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. The successful candidate will be based in Knutsford or Northampton Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Aug 05, 2025
Full time
Join us as at Barclays as a Cloud Engineer, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. Responsible for supporting the successful delivery of projects to plan, budget, quality and governance standards. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a Cloud Engineer, you will need the following: Essential Cloud engineering experience, covering broad spectre of processes and architectures including deployment of GUI applications, data transformation, automation and data storage solutions. Demonstrated ability to proactively identify solutions and optimisation in systems and processes. Broad experience in AWS Cloud technology including management and governance tools (e.g. Lambda, Auto Scaling, VPC, EC2, KMS, IAM, CloudFormation, CloudWatch, CloudTrail, S3, DynamoDB, RDS, Glue, Athena, Lake Formation, Redshift Experience supporting analytics use cases from ML Ops and data hydration perspective Ability to drive the projects technically to completion, identify risks, costs , challenge architecture and long-term sustainability Understands different project methodologies, project lifecycles, major phases, dependencies and milestones within a project, and the required documentation needs. Ability to collaborate across teams to deliver complex systems and components and manage stakeholder's expectations well Desirable skills/Additional Qualifications: Experience processing real-time events data Practical understanding of full stack web development Knowledge of Databricks and Snowflake Broad spectrum of fundamental knowledge in web, networks (e.g. Proxies, VPN, DNS, web and mail servers) and cyber security Knowledge of latest social engineering tactics used by cybercriminals, particularly in the scams and frauds spaces You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. The successful candidate will be based in Knutsford or Northampton Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Utilities Engineer - Electrical Location - Aldermaston (Reading/Basingstoke area) with free onsite parking . Package - Starting from 39,280 (dependent on experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? We are currently recruiting for a Utilities Engineer - Electrical to join our team working across our Aldermaston estate. What's a day like in the life of a Utilities Engineer? As a Utilities Engineer (Electrical), you will be responsible for the delivery of professional engineering services to enable the Utilities Engineering Team Leader to deliver utility services to facilities, assets and equipment required by AWE. In addition to providing subject matter knowledge, a typical day may include undertaking electrical design activities, design reviews, calculations, change control, load coordination, strategic assessments, configuration control, asset management, reliability engineering and other tasking as directed. A Utilities Engineer (Electrical) in the Utilities Engineering Team, will engage with operational areas, project teams, capital projects, design and technical authorities, senior management, and other estate areas. Who are we looking for? As the ideal candidate, we would need you to have experience of working with electrical networks across regulated sites, including production, manufacturing or industrial environments. As part of this role, you'll be expected to take on the following: Key Accountabilities: Adherence to management system requirements for Utilities Engineering activities. Provide engineering intelligence to Utilities Engineering. Delivery of engineering tasks for utilities networks. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Key Responsibilities: Apply domain and technical knowledge for design, as built standards and through life system performance for relevant network plant and equipment. Ensure availability of utilities plant, equipment and infrastructure within relevant networks. Ensure maintenance of configuration baseline and provision of load connection and disconnection authorisations for relevant networks. Provide specialist engineering knowledge for design. Installation, commissioning and troubleshooting on network plant equipment and infrastructure. Identify and escalate business risk associated with the condition and performance of network plant equipment and infrastructure. Optimise the delivery of Utilities Engineering services. Ensure compliance for relevant network plant and equipment. Ensure Continued Professional Development is maintained. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. Whilst not to be considered a check list, candidates should be able to demonstrate some of the following: A Technician Apprenticeship or ONC in Electrical with suitable additional experience, or (desirable), HNC to Accredited Honours degree or suitable equivalent. Prior operational and engineering experience in an industrial or utilities environment, in HV/LV, generation, distribution, and building services. An ability to provide engineering capability across relevant networks, comprising a range of infrastructure facilities and associated plant and equipment. An ability to solve complex problems/issues using tested solutions, i.e. cable calculations using industry standard software. Experience of working in a highly regulated environment with an understanding of nuclear and explosives area requirements Candidates must be willing and able to apply, obtain and maintain the required security clearance for the role. You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines. Work hard, be rewarded We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Due to the classified nature of the work involved, there are limited opportunities to work from home in this role. It is anticipated that the successful candidate will spend the majority of their time working on site at AWE Aldermaston. Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don't always 'tick every box'. That's why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don't meet every point above, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we'd love to receive your application. Important things you need to know: We encourage you to apply promptly to avoid disappointment if applications are high and the role therefore closes. You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV. We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process. Our interviews typically take place over Teams and for most roles are a 1 stage process. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide will be stored in accordance with GDPR and kept separate from your application form and CV, and the information will not be shared with anyone involved in interviewing or making hiring decisions.
Aug 05, 2025
Full time
Utilities Engineer - Electrical Location - Aldermaston (Reading/Basingstoke area) with free onsite parking . Package - Starting from 39,280 (dependent on experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? We are currently recruiting for a Utilities Engineer - Electrical to join our team working across our Aldermaston estate. What's a day like in the life of a Utilities Engineer? As a Utilities Engineer (Electrical), you will be responsible for the delivery of professional engineering services to enable the Utilities Engineering Team Leader to deliver utility services to facilities, assets and equipment required by AWE. In addition to providing subject matter knowledge, a typical day may include undertaking electrical design activities, design reviews, calculations, change control, load coordination, strategic assessments, configuration control, asset management, reliability engineering and other tasking as directed. A Utilities Engineer (Electrical) in the Utilities Engineering Team, will engage with operational areas, project teams, capital projects, design and technical authorities, senior management, and other estate areas. Who are we looking for? As the ideal candidate, we would need you to have experience of working with electrical networks across regulated sites, including production, manufacturing or industrial environments. As part of this role, you'll be expected to take on the following: Key Accountabilities: Adherence to management system requirements for Utilities Engineering activities. Provide engineering intelligence to Utilities Engineering. Delivery of engineering tasks for utilities networks. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Key Responsibilities: Apply domain and technical knowledge for design, as built standards and through life system performance for relevant network plant and equipment. Ensure availability of utilities plant, equipment and infrastructure within relevant networks. Ensure maintenance of configuration baseline and provision of load connection and disconnection authorisations for relevant networks. Provide specialist engineering knowledge for design. Installation, commissioning and troubleshooting on network plant equipment and infrastructure. Identify and escalate business risk associated with the condition and performance of network plant equipment and infrastructure. Optimise the delivery of Utilities Engineering services. Ensure compliance for relevant network plant and equipment. Ensure Continued Professional Development is maintained. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. Whilst not to be considered a check list, candidates should be able to demonstrate some of the following: A Technician Apprenticeship or ONC in Electrical with suitable additional experience, or (desirable), HNC to Accredited Honours degree or suitable equivalent. Prior operational and engineering experience in an industrial or utilities environment, in HV/LV, generation, distribution, and building services. An ability to provide engineering capability across relevant networks, comprising a range of infrastructure facilities and associated plant and equipment. An ability to solve complex problems/issues using tested solutions, i.e. cable calculations using industry standard software. Experience of working in a highly regulated environment with an understanding of nuclear and explosives area requirements Candidates must be willing and able to apply, obtain and maintain the required security clearance for the role. You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines. Work hard, be rewarded We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Due to the classified nature of the work involved, there are limited opportunities to work from home in this role. It is anticipated that the successful candidate will spend the majority of their time working on site at AWE Aldermaston. Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don't always 'tick every box'. That's why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don't meet every point above, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we'd love to receive your application. Important things you need to know: We encourage you to apply promptly to avoid disappointment if applications are high and the role therefore closes. You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV. We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process. Our interviews typically take place over Teams and for most roles are a 1 stage process. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide will be stored in accordance with GDPR and kept separate from your application form and CV, and the information will not be shared with anyone involved in interviewing or making hiring decisions.
This is an individual contributor role, based remotely out of the UK or EU. About the Role: We are seeking a Senior Director Analyst with proven expertise in designing digital customer service experiences and leveraging emerging technologies-such as generative AI-to enhance customer interactions and improve service operations. In this role, you will research and provide actionable guidance to leaders in customer service and support. You'll focus on helping organizations develop and optimize digital service channels, use data and analytics to design and deliver service, and apply the latest technologies, including GenAI, to create more effective and engaging customer experiences. Your insights will help clients solve complex challenges, improve their digital customer service strategies, and achieve key business objectives. You will share your insights and findings through published research, presentations, virtual client meetings, and sales support. The ideal candidate will have a strong background in digital customer service, customer service experience design, and hands-on experience implementing technologies like AI to transform how organizations interact with customers. Excellent written and verbal communication skills are essential, as you will be creating materials for and advising senior executives. We encourage you to apply if you are passionate about shaping the future of digital customer service and have a track record of applying innovative technologies to improve customer service experience and operations. What you will do: Deliver high-quality actionable advice to an executive client audience through a variety of media. Write provocative and pragmatic research that is clear and actionable. Create and deliver presentations for webinars and other client-facing Gartner events. Track vendors, market trends and emerging practices to remain ahead of the curve within the self-service space. Deliver outstanding sales support to retain and grow the Gartner business. Build credibility as an industry expert to represent Gartner research, methodology and strategy. Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the research community. Identify research process improvements or develop new processes that help the team and Research & Advisory provide excellent service delivery. Be a mentor and a coach by supporting more junior team members. Who you are: You deeply understand the Customer Service or Customer Support function and have hands-on, real-world experience implementing and leading a data-first culture (governance, literacy) and strategies. You know how to use data-led decision-making, and form compelling stories from data. You have experience in analyzing, managing, & designing customer journey management and orchestration within an organization. You know how to measure and analyze the success of the service function. You are fluent in the best practices of implementing and setting the roadmap and strategy for artificial intelligence and agentic AI in the service function. You enjoy learning and being challenged intellectually on new topic areas or adjustments to previously held beliefs. You are a strong communicator who can explain complex concepts concisely and simply. You are a subject matter expert who is comfortable presenting at large and small-scale speaking engagements. You can demonstrate executive presence and can immediately establish credibility with executives and additional stakeholders. What you will need: Experience working in the Customer Service or Customer Support function, specifically with experience leading the operations of customer service and support, customer experience, or customer service and support data & analytics functions . Bachelor's Degree, with 12+ years' experience in self-service capabilities and 5+ years' within AI for customer service or support . Subject matter expertise, with demonstrated knowledge of managing data and analytics teams, and experience inspiring budget investment. Deep knowledge of Heads of Customer Service and Support initiatives, goals, objectives, and business value ROI. Strong organizational skills: ability to work under tight deadlines and produce high quality deliverables. Demonstrate excellence in research and writing ability. Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions. Ability to represent Gartner's research methodology and strategies effectively at all levels. Willingness and ability to travel up to 10% (where applicable). Comfort in a remote work environment, partnering with global colleagues. Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to more than 21,000 associates globally who support 14,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work . What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to . Job Requisition ID:101367 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
Aug 05, 2025
Full time
This is an individual contributor role, based remotely out of the UK or EU. About the Role: We are seeking a Senior Director Analyst with proven expertise in designing digital customer service experiences and leveraging emerging technologies-such as generative AI-to enhance customer interactions and improve service operations. In this role, you will research and provide actionable guidance to leaders in customer service and support. You'll focus on helping organizations develop and optimize digital service channels, use data and analytics to design and deliver service, and apply the latest technologies, including GenAI, to create more effective and engaging customer experiences. Your insights will help clients solve complex challenges, improve their digital customer service strategies, and achieve key business objectives. You will share your insights and findings through published research, presentations, virtual client meetings, and sales support. The ideal candidate will have a strong background in digital customer service, customer service experience design, and hands-on experience implementing technologies like AI to transform how organizations interact with customers. Excellent written and verbal communication skills are essential, as you will be creating materials for and advising senior executives. We encourage you to apply if you are passionate about shaping the future of digital customer service and have a track record of applying innovative technologies to improve customer service experience and operations. What you will do: Deliver high-quality actionable advice to an executive client audience through a variety of media. Write provocative and pragmatic research that is clear and actionable. Create and deliver presentations for webinars and other client-facing Gartner events. Track vendors, market trends and emerging practices to remain ahead of the curve within the self-service space. Deliver outstanding sales support to retain and grow the Gartner business. Build credibility as an industry expert to represent Gartner research, methodology and strategy. Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the research community. Identify research process improvements or develop new processes that help the team and Research & Advisory provide excellent service delivery. Be a mentor and a coach by supporting more junior team members. Who you are: You deeply understand the Customer Service or Customer Support function and have hands-on, real-world experience implementing and leading a data-first culture (governance, literacy) and strategies. You know how to use data-led decision-making, and form compelling stories from data. You have experience in analyzing, managing, & designing customer journey management and orchestration within an organization. You know how to measure and analyze the success of the service function. You are fluent in the best practices of implementing and setting the roadmap and strategy for artificial intelligence and agentic AI in the service function. You enjoy learning and being challenged intellectually on new topic areas or adjustments to previously held beliefs. You are a strong communicator who can explain complex concepts concisely and simply. You are a subject matter expert who is comfortable presenting at large and small-scale speaking engagements. You can demonstrate executive presence and can immediately establish credibility with executives and additional stakeholders. What you will need: Experience working in the Customer Service or Customer Support function, specifically with experience leading the operations of customer service and support, customer experience, or customer service and support data & analytics functions . Bachelor's Degree, with 12+ years' experience in self-service capabilities and 5+ years' within AI for customer service or support . Subject matter expertise, with demonstrated knowledge of managing data and analytics teams, and experience inspiring budget investment. Deep knowledge of Heads of Customer Service and Support initiatives, goals, objectives, and business value ROI. Strong organizational skills: ability to work under tight deadlines and produce high quality deliverables. Demonstrate excellence in research and writing ability. Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions. Ability to represent Gartner's research methodology and strategies effectively at all levels. Willingness and ability to travel up to 10% (where applicable). Comfort in a remote work environment, partnering with global colleagues. Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to more than 21,000 associates globally who support 14,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work . What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to . Job Requisition ID:101367 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
Good Growth Good Growth is responsible for delivering and implementing the Mayor's environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work. About the role We're looking for an experienced and creative communications professional to lead and coordinate stakeholder engagement, marketing and communications for the Greater London Authority's Planning & Regeneration Unit. This is a strategic and delivery-focused role at the heart of shaping how we communicate the Mayor's vision for planning and regeneration. You'll be responsible for developing and implementing targeted engagement strategies, raising awareness of planning initiatives and extending the reach of our work to diverse audiences across London. The successful candidate will work closely with colleagues across the GLA and externally to coordinate impactful communications, ensure consistency with our brand, and support the delivery of Mayoral priorities. What your day will look like Lead the design and delivery of integrated stakeholder engagement and communications strategies. Coordinate marketing activities across Planning & Regeneration projects in line with the GLA's brand and digital guidelines. Manage relationships with key stakeholders, including boroughs, delivery partners, and community groups. Oversee the use of digital channels and tools to promote planning programmes and consultations. Monitor and evaluate the impact of engagement and communications activity, ensuring continuous improvement. Support project planning, delivery and reporting across the team's portfolio. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Behavioural Competencies Problem Solving is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Level 2 Indicators of Effective Performance Research and Analysis is gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits. Level 2 Indicators of Effective Performance Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 3 Indicators of Effective Performance Communicating and Influencing is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us. Level 3 Indicators of Effective Performance Building and Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 2 Indicators of Effective Performance Organisational Awareness is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly. Level 2 Indicators of Effective Performance Stakeholder Focus .is consulting with, listening to and understanding the needs of those our work impacts and using this knowledge to shape what we do and manage others' expectations. Level 3 Indicators of Effective Performance The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework This role is based at London Fire Brigade's Head Office (Union Street SE1 0LL). How to apply If you would like to apply for the role you will need to submit the following: Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Joe Wilkinson would be happy to speak to you. Please contact them at If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment. The interview/assessment date is: To be confirmed. Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Benefits GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. Secondment Opportunity If you are a GLA employee applying for an internal fixed-term position, as an internal secondment opportunity, you must ensure you satisfy the following secondment policy criteria listed below before applying Proven experience in strategic communications, marketing or stakeholder engagement, particularly in a public sector or policy environment. Strong project management skills, with the ability to coordinate multiple priorities and deliver to time and budget. Excellent written and verbal communication skills, including experience managing digital and social media. Ability to work collaboratively with a wide range of stakeholders and adapt approaches to meet diverse needs. A clear understanding of the role of planning and regeneration in shaping a fairer, more inclusive London. Processes and distils a variety of information to understand a problem fully Proposes options for solutions to presented problems Builds on the ideas of others to encourage creative problem solving Thinks laterally about own work, considering different ways to approach problems Seeks the opinions and experiences of others to understand different approaches to problem solving Proactively seeks new information sources to progress research agendas and address gaps in knowledge Grasps limitations of or assumptions behind data sources, disregarding those that lack quality Analyses and integrates qualitative and quantitative data to find new insights Translates research outcomes into concise, meaningful reports Identifies relevant and practical research questions for the future Monitors allocation of resources, anticipating changing requirements that may impact work delivery Ensures evaluation processes are in place to measure project benefits Gains buy-in and commitment to project delivery from diverse stakeholders Implements quality measure to ensure directorate output is of a high standard Translates political vision into action plans and deliverables . click apply for full job details
Aug 05, 2025
Full time
Good Growth Good Growth is responsible for delivering and implementing the Mayor's environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work. About the role We're looking for an experienced and creative communications professional to lead and coordinate stakeholder engagement, marketing and communications for the Greater London Authority's Planning & Regeneration Unit. This is a strategic and delivery-focused role at the heart of shaping how we communicate the Mayor's vision for planning and regeneration. You'll be responsible for developing and implementing targeted engagement strategies, raising awareness of planning initiatives and extending the reach of our work to diverse audiences across London. The successful candidate will work closely with colleagues across the GLA and externally to coordinate impactful communications, ensure consistency with our brand, and support the delivery of Mayoral priorities. What your day will look like Lead the design and delivery of integrated stakeholder engagement and communications strategies. Coordinate marketing activities across Planning & Regeneration projects in line with the GLA's brand and digital guidelines. Manage relationships with key stakeholders, including boroughs, delivery partners, and community groups. Oversee the use of digital channels and tools to promote planning programmes and consultations. Monitor and evaluate the impact of engagement and communications activity, ensuring continuous improvement. Support project planning, delivery and reporting across the team's portfolio. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Behavioural Competencies Problem Solving is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Level 2 Indicators of Effective Performance Research and Analysis is gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits. Level 2 Indicators of Effective Performance Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 3 Indicators of Effective Performance Communicating and Influencing is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us. Level 3 Indicators of Effective Performance Building and Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 2 Indicators of Effective Performance Organisational Awareness is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly. Level 2 Indicators of Effective Performance Stakeholder Focus .is consulting with, listening to and understanding the needs of those our work impacts and using this knowledge to shape what we do and manage others' expectations. Level 3 Indicators of Effective Performance The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework This role is based at London Fire Brigade's Head Office (Union Street SE1 0LL). How to apply If you would like to apply for the role you will need to submit the following: Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Joe Wilkinson would be happy to speak to you. Please contact them at If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment. The interview/assessment date is: To be confirmed. Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Benefits GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. Secondment Opportunity If you are a GLA employee applying for an internal fixed-term position, as an internal secondment opportunity, you must ensure you satisfy the following secondment policy criteria listed below before applying Proven experience in strategic communications, marketing or stakeholder engagement, particularly in a public sector or policy environment. Strong project management skills, with the ability to coordinate multiple priorities and deliver to time and budget. Excellent written and verbal communication skills, including experience managing digital and social media. Ability to work collaboratively with a wide range of stakeholders and adapt approaches to meet diverse needs. A clear understanding of the role of planning and regeneration in shaping a fairer, more inclusive London. Processes and distils a variety of information to understand a problem fully Proposes options for solutions to presented problems Builds on the ideas of others to encourage creative problem solving Thinks laterally about own work, considering different ways to approach problems Seeks the opinions and experiences of others to understand different approaches to problem solving Proactively seeks new information sources to progress research agendas and address gaps in knowledge Grasps limitations of or assumptions behind data sources, disregarding those that lack quality Analyses and integrates qualitative and quantitative data to find new insights Translates research outcomes into concise, meaningful reports Identifies relevant and practical research questions for the future Monitors allocation of resources, anticipating changing requirements that may impact work delivery Ensures evaluation processes are in place to measure project benefits Gains buy-in and commitment to project delivery from diverse stakeholders Implements quality measure to ensure directorate output is of a high standard Translates political vision into action plans and deliverables . click apply for full job details
Forest Green Rovers Football Club
Nailsworth, Gloucestershire
About The Role At Forest Green Rovers you will be part of a great team that thrives working in a fast-paced environment and with a clear focus on performance - to help drive success on and off the pitch. Sustainability is in our DNA, forming part of our everyday life, shaping our club ambitions and giving us a unique, supportive and exciting environment for staff to develop, grow and be part of this exciting journey. This is a role that offers an exciting opportunity to join the FGR team and work within an experienced food and beverage team, to help deliver a fantastic experience to all of our supporters. As F&B Manager, you will take ownership of planning, coordinating, and delivering hospitality services across match days and non-match day events. You will lead a dedicated team, ensure premium food and beverage standards, and play a key role in creating memorable experiences for all guests. For this role, your key responsibilities will be: Oversee daily operations at the stadium, Eco Canteen and our training ground, ensuring the departments are running smoothly and efficiently. Lead and manage staff, providing guidance, support, and training to ensure high levels of service are delivered. Review financial performance, including key metrics, trends and innovative ideas Ensure the kitchen meets or exceeds quality standards for cleanliness, maintenance and guest safety through regular inspections and evaluations Scheduling and shift planning, making sure the team is prepared for every event Collaborate with Sales, Marketing, and People team to align operational goals with overall business objectives and maximize revenue. Compiling innovative and tasty menus with the Head Chef, including allergen management Overall management of inventory & ordering, ensuring we're set up for success at the start of every shift. Monitor guest feedback and address any complaints or concerns promptly, ensuring high levels of guest satisfaction. Work closely with the Head of Commercial to maximise the benefits from our Food & Brewery Partners and key local suppliers Ensure compliance with health & safety, and environmental regulations (COSHH, ISO14001 and AGF) Maintain clear communication and coordination between departments to ensure a seamless guest experience and operational efficiency. Overall management and oversight of bars, F&B outlets including the Fan Zone. Compiling reports with the Beverages team, to regularly review performance, optimise product range and stock management Responsibility for the overall F&B budget, including setting pricing, calculating costs and GP margins. About You As a valued member of our team, you will be focused on achieving great results and creating the best experience for our visitors and supporters. The ideal candidate will: Proven experience in a hospitality or event management role within a stadium, hotel or large venue Strong experience in F&B operations, with a deep understanding of Kitchen operations Excellent organisational skills, with a keen attention to detail Strong understanding and demonstrable experience supervising a bar Good leadership experience and a hands-on leader who inspires and motivates their team Excellent financial acumen including the ability to support with budgets, monitor budgets and optimise efficiency. Holding a personal licence would be an advantage or be willing to undertake the necessary course. Have recent training in Food hygiene and allergen management or willing to undertake. Have good communications skills and able to work within the small FGR Team Work off your own initiative, be creative and think outside the box Passion for supporting a culture that demonstrates the club's commitment to sustainability, equality, diversity and inclusion. Available to work evenings, weekends and public holidays, to cover Matchday fixtures and events. Other considerations This role is subject to a background check and DBS check, prior to employment commencing. You must be proficient in the use of Microsoft Office including Outlook, Word & Excel A full driving clean driving license is required. A high degree of flexibility is needed to work around the busy football calendar About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Forest Green is looking to the future - Climate change is an existential threat, and we need to build a more sustainable world. Sustainability is at the core of everything we do at FGR. We're on a mission to push the boundaries of what is possible in the world of sport, and beyond. Established in 1889, we're also one of the oldest football clubs in the world. That history continues with every season and every trophy, bolstered by the support of an incredibly passionate, global fanbase. Those moments are only made possible with the right people; those who show courage, tenacity, ambition, dedication to their community, and independent thought. As the world's first vegan football club, doing things differently is a way of life. We're looking for like-minded people that can help create the future our planet needs. Let's change the game. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. _Forest Green Rovers is an equal opportunities employer and is committed to providing equality for all._ Job Types: Full-time, Permanent Pay: £30,680.00-£35,360.00 per year Benefits: Additional leave Canteen Casual dress Company events Company pension Cycle to work scheme Discounted or free food Employee discount Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Transport links Application question(s): Will you now or in the future require sponsorship for employment visa status? Are you able to reliably commute to this location? Work authorisation: United Kingdom (required) Work Location: In person Reference ID: 2410
Aug 05, 2025
Full time
About The Role At Forest Green Rovers you will be part of a great team that thrives working in a fast-paced environment and with a clear focus on performance - to help drive success on and off the pitch. Sustainability is in our DNA, forming part of our everyday life, shaping our club ambitions and giving us a unique, supportive and exciting environment for staff to develop, grow and be part of this exciting journey. This is a role that offers an exciting opportunity to join the FGR team and work within an experienced food and beverage team, to help deliver a fantastic experience to all of our supporters. As F&B Manager, you will take ownership of planning, coordinating, and delivering hospitality services across match days and non-match day events. You will lead a dedicated team, ensure premium food and beverage standards, and play a key role in creating memorable experiences for all guests. For this role, your key responsibilities will be: Oversee daily operations at the stadium, Eco Canteen and our training ground, ensuring the departments are running smoothly and efficiently. Lead and manage staff, providing guidance, support, and training to ensure high levels of service are delivered. Review financial performance, including key metrics, trends and innovative ideas Ensure the kitchen meets or exceeds quality standards for cleanliness, maintenance and guest safety through regular inspections and evaluations Scheduling and shift planning, making sure the team is prepared for every event Collaborate with Sales, Marketing, and People team to align operational goals with overall business objectives and maximize revenue. Compiling innovative and tasty menus with the Head Chef, including allergen management Overall management of inventory & ordering, ensuring we're set up for success at the start of every shift. Monitor guest feedback and address any complaints or concerns promptly, ensuring high levels of guest satisfaction. Work closely with the Head of Commercial to maximise the benefits from our Food & Brewery Partners and key local suppliers Ensure compliance with health & safety, and environmental regulations (COSHH, ISO14001 and AGF) Maintain clear communication and coordination between departments to ensure a seamless guest experience and operational efficiency. Overall management and oversight of bars, F&B outlets including the Fan Zone. Compiling reports with the Beverages team, to regularly review performance, optimise product range and stock management Responsibility for the overall F&B budget, including setting pricing, calculating costs and GP margins. About You As a valued member of our team, you will be focused on achieving great results and creating the best experience for our visitors and supporters. The ideal candidate will: Proven experience in a hospitality or event management role within a stadium, hotel or large venue Strong experience in F&B operations, with a deep understanding of Kitchen operations Excellent organisational skills, with a keen attention to detail Strong understanding and demonstrable experience supervising a bar Good leadership experience and a hands-on leader who inspires and motivates their team Excellent financial acumen including the ability to support with budgets, monitor budgets and optimise efficiency. Holding a personal licence would be an advantage or be willing to undertake the necessary course. Have recent training in Food hygiene and allergen management or willing to undertake. Have good communications skills and able to work within the small FGR Team Work off your own initiative, be creative and think outside the box Passion for supporting a culture that demonstrates the club's commitment to sustainability, equality, diversity and inclusion. Available to work evenings, weekends and public holidays, to cover Matchday fixtures and events. Other considerations This role is subject to a background check and DBS check, prior to employment commencing. You must be proficient in the use of Microsoft Office including Outlook, Word & Excel A full driving clean driving license is required. A high degree of flexibility is needed to work around the busy football calendar About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Forest Green is looking to the future - Climate change is an existential threat, and we need to build a more sustainable world. Sustainability is at the core of everything we do at FGR. We're on a mission to push the boundaries of what is possible in the world of sport, and beyond. Established in 1889, we're also one of the oldest football clubs in the world. That history continues with every season and every trophy, bolstered by the support of an incredibly passionate, global fanbase. Those moments are only made possible with the right people; those who show courage, tenacity, ambition, dedication to their community, and independent thought. As the world's first vegan football club, doing things differently is a way of life. We're looking for like-minded people that can help create the future our planet needs. Let's change the game. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. _Forest Green Rovers is an equal opportunities employer and is committed to providing equality for all._ Job Types: Full-time, Permanent Pay: £30,680.00-£35,360.00 per year Benefits: Additional leave Canteen Casual dress Company events Company pension Cycle to work scheme Discounted or free food Employee discount Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Transport links Application question(s): Will you now or in the future require sponsorship for employment visa status? Are you able to reliably commute to this location? Work authorisation: United Kingdom (required) Work Location: In person Reference ID: 2410
New Home based HR job opportunity! Senior HR Business Partner Location: Homebased Term: 12 month FTC Salary: Circa 56k per annum Start Date: ASAP, ideally an immediate start I am working with one of my clients as they look to recruit a Senior HR professional to join them on an interim basis, for a period of 12 months. The Role As a Senior HR Business Partner you will support the Senior leadership to inform the development and execution of the People strategy and act as a trusted advisor to management for all HR related matters. Key Responsibilities: As a Senior HR Business Partner, you will support the development and implementation of the People strategy which will support the achievement of strategies. Embed business partnering so the people strategic aims are understood and realised within all directorates. Be accountable for effective HR partnering to support and achieve the strategy. Support the Head of HR Business Partnering and Employee Relations in creating an effective Trade Union partnership. The Senior HR Business Partners will work closely with senior managers, managers and staff to build organisational and people capabilities and enable employee happiness, wellbeing, growth and impact. About You: Possess considerable experience of operating as an Senior/ HR Business Partner with strength in organisational change. Possess experience and knowledge of strategic HR Business Partnering Possess a HR related Qualifications (Graduate or Chartered member of CIPD) or equivalent professional experience Have successfully demonstrated experience of successfully managing complex and significant employee relations matters including organisational wide restructures, TUPE transfers (in and out). Have experience of managing/leading on significant people management change programmes. Have considerable experience of advising managers (including senior managers) on disciplinary, grievance, terms and conditions, absence, restructures, TUPE transfers, redundancy situations and performance and capability. Have line management experience. Be efficient in using Microsoft Office applications such as Word, Excel, email and internet and HR Databases and specific HR Systems. If you are interested in learning more about this exciting new role, please do not hesitate to get in touch for more information on (phone number removed) or email About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Aug 05, 2025
Contractor
New Home based HR job opportunity! Senior HR Business Partner Location: Homebased Term: 12 month FTC Salary: Circa 56k per annum Start Date: ASAP, ideally an immediate start I am working with one of my clients as they look to recruit a Senior HR professional to join them on an interim basis, for a period of 12 months. The Role As a Senior HR Business Partner you will support the Senior leadership to inform the development and execution of the People strategy and act as a trusted advisor to management for all HR related matters. Key Responsibilities: As a Senior HR Business Partner, you will support the development and implementation of the People strategy which will support the achievement of strategies. Embed business partnering so the people strategic aims are understood and realised within all directorates. Be accountable for effective HR partnering to support and achieve the strategy. Support the Head of HR Business Partnering and Employee Relations in creating an effective Trade Union partnership. The Senior HR Business Partners will work closely with senior managers, managers and staff to build organisational and people capabilities and enable employee happiness, wellbeing, growth and impact. About You: Possess considerable experience of operating as an Senior/ HR Business Partner with strength in organisational change. Possess experience and knowledge of strategic HR Business Partnering Possess a HR related Qualifications (Graduate or Chartered member of CIPD) or equivalent professional experience Have successfully demonstrated experience of successfully managing complex and significant employee relations matters including organisational wide restructures, TUPE transfers (in and out). Have experience of managing/leading on significant people management change programmes. Have considerable experience of advising managers (including senior managers) on disciplinary, grievance, terms and conditions, absence, restructures, TUPE transfers, redundancy situations and performance and capability. Have line management experience. Be efficient in using Microsoft Office applications such as Word, Excel, email and internet and HR Databases and specific HR Systems. If you are interested in learning more about this exciting new role, please do not hesitate to get in touch for more information on (phone number removed) or email About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Head of Climate Resilience & Nature Salary: £52,413 to £57,839 Location: Chesterfield, Derbyshire Ref: OT867 Your chance to lead on the establishment of a Nature & Biodiversity Task Force, ensuring nature recovery and biodiversity objectives are woven into the growth-enhancing activities of the East Midlands Combined County Authority. Welcome to EMCCA EMCCA is the UK's first mayor-led combined county authority. The East Midlands is a great region. But it deserves to be better. Better connected, better funded and better prepared for a future of opportunity, growth, and hope. EMCCA will oversee devolved powers around transport, housing, skills and adult education, economic development, and net zero. We will conceive the strategies and create the connections that will empower local partners, people and businesses - maximising the impact of billions of pounds of funding. Together, our new EMCCA team can put the East Midlands on the map as a place to live, work and study. Your role in elevating the East Midlands You will lead on the establishment of the Task Force. its composition and work, supporting and promoting nature recovery and protecting and restoring biodiversity across the region. The Task Force will work with existing Local Nature Recovery Strategies and advise the Mayor and County Combined Authority on how to ensure that regional biodiversity goals are achieved effectively and efficiently. It will be your responsibility to draw on comprehensive evidence to create a clear purpose and action plan, as well as providing oversight into the subsequent outputs and delivery of plan objectives. To succeed, you will need to establish and utilise key relationships and liaise with all the local authorities in the EMCCA region. Key responsibilities include: • Leading on the continued development of the East Midlands Combined County Authority's Biodiversity Task Force, its strategy, composition and delivery objectives. • Working with local, regional, and national partners to influence, shape and secure resources for the work of the Taskforce. • Strategic planning, stakeholder engagement and project management to ensure nature and biodiversity objectives align with wider sustainability goals. • Harnessing collaborative opportunities with partners to implement and deliver climate adaptation in the region, including sustainable growth and natural flood management. • The provision of direct policy advice and a high degree of support to Senior Leadership and the EMCCA Board. • Leading the development and implementation of region-wide biodiversity action plans. • Responding to emerging biodiversity challenges and opportunities. • Advocating for nature-based and nature-enhancing development and accessible green space. Your profile: • Relevant degree or equivalent experience • A proven track record of success in the leading the delivery of a nature-related strategy within the public, private or voluntary sector. • A strong background in a relevant area of policy and practice and a detailed knowledge of related legislative and policy frameworks. • Evidence of being able to lead largescale programmes of work at speed in challenging or complex stakeholder environments. • Evidence of building strong, collaborative, and enduring cross-sector teams and partnerships. • Excellent knowledge of nature and biodiversity policy, practice and financing issues. • Evidence of sound financial management skills and commercial awareness with the ability to interpret and understand financial and budgetary information. • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with a wide range of stakeholders. • Strong analytical and problem-solving skills. NB - this is a politically restricted post as designated under the LGHA and any subsequent amendment For more details on EMCCA including our rewards and benefits, please visit: Office location - all roles are based at NGEC, Saltergate, Chesterfield, S40 1UT unless stated otherwise. Please note - at this time EMCCA cannot offer sponsorship. Closing date: 14th September
Aug 05, 2025
Full time
Head of Climate Resilience & Nature Salary: £52,413 to £57,839 Location: Chesterfield, Derbyshire Ref: OT867 Your chance to lead on the establishment of a Nature & Biodiversity Task Force, ensuring nature recovery and biodiversity objectives are woven into the growth-enhancing activities of the East Midlands Combined County Authority. Welcome to EMCCA EMCCA is the UK's first mayor-led combined county authority. The East Midlands is a great region. But it deserves to be better. Better connected, better funded and better prepared for a future of opportunity, growth, and hope. EMCCA will oversee devolved powers around transport, housing, skills and adult education, economic development, and net zero. We will conceive the strategies and create the connections that will empower local partners, people and businesses - maximising the impact of billions of pounds of funding. Together, our new EMCCA team can put the East Midlands on the map as a place to live, work and study. Your role in elevating the East Midlands You will lead on the establishment of the Task Force. its composition and work, supporting and promoting nature recovery and protecting and restoring biodiversity across the region. The Task Force will work with existing Local Nature Recovery Strategies and advise the Mayor and County Combined Authority on how to ensure that regional biodiversity goals are achieved effectively and efficiently. It will be your responsibility to draw on comprehensive evidence to create a clear purpose and action plan, as well as providing oversight into the subsequent outputs and delivery of plan objectives. To succeed, you will need to establish and utilise key relationships and liaise with all the local authorities in the EMCCA region. Key responsibilities include: • Leading on the continued development of the East Midlands Combined County Authority's Biodiversity Task Force, its strategy, composition and delivery objectives. • Working with local, regional, and national partners to influence, shape and secure resources for the work of the Taskforce. • Strategic planning, stakeholder engagement and project management to ensure nature and biodiversity objectives align with wider sustainability goals. • Harnessing collaborative opportunities with partners to implement and deliver climate adaptation in the region, including sustainable growth and natural flood management. • The provision of direct policy advice and a high degree of support to Senior Leadership and the EMCCA Board. • Leading the development and implementation of region-wide biodiversity action plans. • Responding to emerging biodiversity challenges and opportunities. • Advocating for nature-based and nature-enhancing development and accessible green space. Your profile: • Relevant degree or equivalent experience • A proven track record of success in the leading the delivery of a nature-related strategy within the public, private or voluntary sector. • A strong background in a relevant area of policy and practice and a detailed knowledge of related legislative and policy frameworks. • Evidence of being able to lead largescale programmes of work at speed in challenging or complex stakeholder environments. • Evidence of building strong, collaborative, and enduring cross-sector teams and partnerships. • Excellent knowledge of nature and biodiversity policy, practice and financing issues. • Evidence of sound financial management skills and commercial awareness with the ability to interpret and understand financial and budgetary information. • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with a wide range of stakeholders. • Strong analytical and problem-solving skills. NB - this is a politically restricted post as designated under the LGHA and any subsequent amendment For more details on EMCCA including our rewards and benefits, please visit: Office location - all roles are based at NGEC, Saltergate, Chesterfield, S40 1UT unless stated otherwise. Please note - at this time EMCCA cannot offer sponsorship. Closing date: 14th September
Head of Climate Resilience & Nature Salary: £52,413 to £57,839 Location: Chesterfield, Derbyshire Ref: OT867 Your chance to lead on the establishment of a Nature & Biodiversity Task Force, ensuring nature recovery and biodiversity objectives are woven into the growth-enhancing activities of the East Midlands Combined County Authority. Welcome to EMCCA EMCCA is the UK s first mayor-led combined county authority. The East Midlands is a great region. But it deserves to be better. Better connected, better funded and better prepared for a future of opportunity, growth, and hope. EMCCA will oversee devolved powers around transport, housing, skills and adult education, economic development, and net zero. We will conceive the strategies and create the connections that will empower local partners, people and businesses maximising the impact of billions of pounds of funding. Together, our new EMCCA team can put the East Midlands on the map as a place to live, work and study. Your role in elevating the East Midlands You will lead on the establishment of the Task Force. its composition and work, supporting and promoting nature recovery and protecting and restoring biodiversity across the region. The Task Force will work with existing Local Nature Recovery Strategies and advise the Mayor and County Combined Authority on how to ensure that regional biodiversity goals are achieved effectively and efficiently. It will be your responsibility to draw on comprehensive evidence to create a clear purpose and action plan, as well as providing oversight into the subsequent outputs and delivery of plan objectives. To succeed, you will need to establish and utilise key relationships and liaise with all the local authorities in the EMCCA region. Key responsibilities include: • Leading on the continued development of the East Midlands Combined County Authority s Biodiversity Task Force, its strategy, composition and delivery objectives. • Working with local, regional, and national partners to influence, shape and secure resources for the work of the Taskforce. • Strategic planning, stakeholder engagement and project management to ensure nature and biodiversity objectives align with wider sustainability goals. • Harnessing collaborative opportunities with partners to implement and deliver climate adaptation in the region, including sustainable growth and natural flood management. • The provision of direct policy advice and a high degree of support to Senior Leadership and the EMCCA Board. • Leading the development and implementation of region-wide biodiversity action plans. • Responding to emerging biodiversity challenges and opportunities. • Advocating for nature-based and nature-enhancing development and accessible green space. Your profile: • Relevant degree or equivalent experience • A proven track record of success in the leading the delivery of a nature-related strategy within the public, private or voluntary sector. • A strong background in a relevant area of policy and practice and a detailed knowledge of related legislative and policy frameworks. • Evidence of being able to lead largescale programmes of work at speed in challenging or complex stakeholder environments. • Evidence of building strong, collaborative, and enduring cross-sector teams and partnerships. • Excellent knowledge of nature and biodiversity policy, practice and financing issues. • Evidence of sound financial management skills and commercial awareness with the ability to interpret and understand financial and budgetary information. • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with a wide range of stakeholders. • Strong analytical and problem-solving skills. NB - this is a politically restricted post as designated under the LGHA and any subsequent amendment For more details on EMCCA including our rewards and benefits, please visit: Office location all roles are based at NGEC, Saltergate, Chesterfield, S40 1UT unless stated otherwise. Please note at this time EMCCA cannot offer sponsorship. Closing date: 14th September TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Aug 05, 2025
Full time
Head of Climate Resilience & Nature Salary: £52,413 to £57,839 Location: Chesterfield, Derbyshire Ref: OT867 Your chance to lead on the establishment of a Nature & Biodiversity Task Force, ensuring nature recovery and biodiversity objectives are woven into the growth-enhancing activities of the East Midlands Combined County Authority. Welcome to EMCCA EMCCA is the UK s first mayor-led combined county authority. The East Midlands is a great region. But it deserves to be better. Better connected, better funded and better prepared for a future of opportunity, growth, and hope. EMCCA will oversee devolved powers around transport, housing, skills and adult education, economic development, and net zero. We will conceive the strategies and create the connections that will empower local partners, people and businesses maximising the impact of billions of pounds of funding. Together, our new EMCCA team can put the East Midlands on the map as a place to live, work and study. Your role in elevating the East Midlands You will lead on the establishment of the Task Force. its composition and work, supporting and promoting nature recovery and protecting and restoring biodiversity across the region. The Task Force will work with existing Local Nature Recovery Strategies and advise the Mayor and County Combined Authority on how to ensure that regional biodiversity goals are achieved effectively and efficiently. It will be your responsibility to draw on comprehensive evidence to create a clear purpose and action plan, as well as providing oversight into the subsequent outputs and delivery of plan objectives. To succeed, you will need to establish and utilise key relationships and liaise with all the local authorities in the EMCCA region. Key responsibilities include: • Leading on the continued development of the East Midlands Combined County Authority s Biodiversity Task Force, its strategy, composition and delivery objectives. • Working with local, regional, and national partners to influence, shape and secure resources for the work of the Taskforce. • Strategic planning, stakeholder engagement and project management to ensure nature and biodiversity objectives align with wider sustainability goals. • Harnessing collaborative opportunities with partners to implement and deliver climate adaptation in the region, including sustainable growth and natural flood management. • The provision of direct policy advice and a high degree of support to Senior Leadership and the EMCCA Board. • Leading the development and implementation of region-wide biodiversity action plans. • Responding to emerging biodiversity challenges and opportunities. • Advocating for nature-based and nature-enhancing development and accessible green space. Your profile: • Relevant degree or equivalent experience • A proven track record of success in the leading the delivery of a nature-related strategy within the public, private or voluntary sector. • A strong background in a relevant area of policy and practice and a detailed knowledge of related legislative and policy frameworks. • Evidence of being able to lead largescale programmes of work at speed in challenging or complex stakeholder environments. • Evidence of building strong, collaborative, and enduring cross-sector teams and partnerships. • Excellent knowledge of nature and biodiversity policy, practice and financing issues. • Evidence of sound financial management skills and commercial awareness with the ability to interpret and understand financial and budgetary information. • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with a wide range of stakeholders. • Strong analytical and problem-solving skills. NB - this is a politically restricted post as designated under the LGHA and any subsequent amendment For more details on EMCCA including our rewards and benefits, please visit: Office location all roles are based at NGEC, Saltergate, Chesterfield, S40 1UT unless stated otherwise. Please note at this time EMCCA cannot offer sponsorship. Closing date: 14th September TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Job Opportunity: Head of Operations (Maternity Leave Cover) Location: City of London Contract Type: Fixed-term (Maternity Cover) Salary:£52,000 - £55,000 Are you a dynamic and strategic operations leader with a passion for place-making and stakeholder engagement? Do you want to play a pivotal role in shaping some of London s most iconic districts? Join us as Head of Operations and help drive the success of two vibrant Business Improvement Districts Aldgate Connect BID and Cheapside Business Alliance. About the Role We are looking for an experienced and energetic Head of Operations to oversee the delivery of our ambitious business plans and lead the day-to-day running of both BID organisations. This is a high-impact role, managing projects, people, and partnerships to enhance two of London's most exciting destinations. You will work closely with key stakeholders, including local authorities, business leaders, and community groups, to deliver a dynamic programme of events, public realm improvements, and strategic initiatives that support Aldgate and Cheapside as flourishing, 24/7 urban hubs. Reporting Structure Reports to: BID Director Line Manager to: 2 BID Coordinators Key peers: Head of Marketing & Events, Head of Placemaking Additional reporting: Primera Corporation Director Key Responsibilities Lead and manage the BID operational teams to deliver high-quality services in line with strategic goals Oversee project and event delivery, ensuring impact, creativity, and alignment with business plans Drive strong stakeholder engagement, acting as the voice and representative of the BIDs Manage financial planning and budgeting, ensuring value for money and high collection rates Develop business cases, monitor KPIs, and implement continuous improvement processes Represent the BIDs at public meetings, events, and policy consultations Champion inclusivity, sustainability, and innovation across all projects What We re Looking For Proven experience in a senior operations or programme management role A strong understanding of Business Improvement Districts or similar partnership models Demonstrated success in stakeholder engagement, team leadership, and cross-sector collaboration Excellent project management, budgeting, and communication skills Strategic mindset with the ability to manage complex, multi-stakeholder environments Strong understanding of placemaking, regeneration, public realm, and local authority structures Experience in a fast-paced, delivery-focused environment Desirable Skills & Qualifications Relevant professional qualification or equivalent experience Knowledge of CDM, planning, transport, and public sector policy frameworks Familiarity with Excel, Word, PowerPoint, and CRM/database systems Experience managing events, contractors, and urban initiatives Comfortable attending early morning and evening events when required This is a rare opportunity to influence real change in the heart of London. You ll be joining a committed, creative and collaborative team working at the cutting edge of urban place-making. If you re ready to take on a strategic leadership role that makes a tangible difference to business communities and the people who live, work and visit these areas we want to hear from you. Other job titles relevant to this role are: Director of Operations, Deputy Executive Director, Director of Mission Support. We welcome applicants with experience under any of these or related titles.
Aug 05, 2025
Full time
Job Opportunity: Head of Operations (Maternity Leave Cover) Location: City of London Contract Type: Fixed-term (Maternity Cover) Salary:£52,000 - £55,000 Are you a dynamic and strategic operations leader with a passion for place-making and stakeholder engagement? Do you want to play a pivotal role in shaping some of London s most iconic districts? Join us as Head of Operations and help drive the success of two vibrant Business Improvement Districts Aldgate Connect BID and Cheapside Business Alliance. About the Role We are looking for an experienced and energetic Head of Operations to oversee the delivery of our ambitious business plans and lead the day-to-day running of both BID organisations. This is a high-impact role, managing projects, people, and partnerships to enhance two of London's most exciting destinations. You will work closely with key stakeholders, including local authorities, business leaders, and community groups, to deliver a dynamic programme of events, public realm improvements, and strategic initiatives that support Aldgate and Cheapside as flourishing, 24/7 urban hubs. Reporting Structure Reports to: BID Director Line Manager to: 2 BID Coordinators Key peers: Head of Marketing & Events, Head of Placemaking Additional reporting: Primera Corporation Director Key Responsibilities Lead and manage the BID operational teams to deliver high-quality services in line with strategic goals Oversee project and event delivery, ensuring impact, creativity, and alignment with business plans Drive strong stakeholder engagement, acting as the voice and representative of the BIDs Manage financial planning and budgeting, ensuring value for money and high collection rates Develop business cases, monitor KPIs, and implement continuous improvement processes Represent the BIDs at public meetings, events, and policy consultations Champion inclusivity, sustainability, and innovation across all projects What We re Looking For Proven experience in a senior operations or programme management role A strong understanding of Business Improvement Districts or similar partnership models Demonstrated success in stakeholder engagement, team leadership, and cross-sector collaboration Excellent project management, budgeting, and communication skills Strategic mindset with the ability to manage complex, multi-stakeholder environments Strong understanding of placemaking, regeneration, public realm, and local authority structures Experience in a fast-paced, delivery-focused environment Desirable Skills & Qualifications Relevant professional qualification or equivalent experience Knowledge of CDM, planning, transport, and public sector policy frameworks Familiarity with Excel, Word, PowerPoint, and CRM/database systems Experience managing events, contractors, and urban initiatives Comfortable attending early morning and evening events when required This is a rare opportunity to influence real change in the heart of London. You ll be joining a committed, creative and collaborative team working at the cutting edge of urban place-making. If you re ready to take on a strategic leadership role that makes a tangible difference to business communities and the people who live, work and visit these areas we want to hear from you. Other job titles relevant to this role are: Director of Operations, Deputy Executive Director, Director of Mission Support. We welcome applicants with experience under any of these or related titles.
About the role Balfour Beatty is currently recruiting a Senior P&C Design Engineer to join the Power T&D team in Leeds or Newcastle. The main function of the role is to engineer the control and protection designs for electrical substation projects up to a voltage of 400kV. The role specific to the Control and Protection function is detailed further in Appendix A. The role also includes the General, Planning and Procurement responsibilities as detailed below for delivery of substation projects. We are open to both full time and part time candidates (including job share), and offer a flexible working policy. What you'll be doing General Responsibilities: Ensure all duties are carried out in accordance with standard Company Quality, Health & Safety and Environmental Procedures and Business Process Manual. Contribute to the development and training needs of the Design Team as appropriate to skills level / experience. Planning Responsibilities: Upon contract award, liaise and co-ordinate contract requirements with Project Manager, customer, external suppliers and other Balfour Beatty Departments at earliest opportunity. Establish Design content of work package and the Design resource to achieve the required time scales, in line with Project EMPS, via development of detail engineering design plans. Effectively control, update and report on progress throughout contract life, giving estimates to complete and highlight potential resource problems to Design Manager / Project Manager. P rocurement Responsibilities: Co-ordinate with other Balfour Beatty Departments as necessary to specify and quantify equipment / material to achieve greatest benefit to the company. Report variations in the Contract Scope of Work to the Design Manager / Project Manager, indicate implications and only proceed with these variations following verbal / written approval from the Project Manager. Prepare instructions for all materials and special tools required for site and pass this information to the Project Manager. Specify any specific test certificates and/or operations & maintenance manuals as part of technical spec and/or purchase order requisition. Design Responsibilities: Identify all relevant standards and Customer requirements, ensuring compliance with relevant National / International Standards and legislation, and contract specification. Design work to be undertaken with due regard to Health, Safety & Environmental Procedures and production of Designer Risk Assessments, as necessary, to fulfil the Company's obligations in compliance with current CDM regulations. Examine contract documentation and establish the Company's scope of work including termination boundaries. Where this differs with the tendered contract requirement then this differences should be highlighted to the Project Manager. Attend and contribute to Design Review / Contract Close-out Meetings, ensuring that appropriate items are actioned in a timely manner. Initiate the preparation of all required drawings and approve all drawings to be submitted for customer / sub-contractor interface. Prepare special Test Specifications and Procedures for the Inspection and Test Department. Receive "As Installed" site drawings and documentation and liaise with other Balfour Beatty Engineering Services Departments to ensure accurate final records are prepared and submitted to client in line with the requirements of the contract specification. Who we're looking for Education : HNC in Electrical Engineering or higher. Experience : Liaising with customers and suppliers: UK Industry experience, preferably National Grid. : Overall design and specification of electrical power systems and associated power system components : Calculations to demonstrate integrity of designs : Microsoft Office Packages Why work for us Day in, day out, our teams deliver some of the UK's most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities. As if contributing to and supporting work that makes life better for millions wasn't rewarding enough, we offer a full range of benefits too. You'll have the freedom to shape the package that's right for you and your life. Here are some of our key benefits: - Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow. - 25 days paid annual leave (pro rata) - Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave - Pension, share incentive plan, volunteering leave, recognition schemes and much more About us Our skilled and dedicated teams deliver a range of proactive and reactive services which support a reliable and safe supply of power flowing to millions of homes and businesses around the world. Our contracts range from 50,000 schemes to 100 million plus major projects. Balfour Beatty's Power Transmission & Distribution teams work with regional, national and international electricity network owners and operators to provide technical engineering solutions. With experience and expertise across the full spectrum of the electricity grid our teams have capability across overhead lines, cable tunnels, distribution networks and substations. From scoping and feasibility, to design, construction and on-going maintenance, our in-house experts, flexible resources and industry-leading innovations support clients in the development of some of the world's most ambitious power transmission and distribution projects. At Balfour Beatty we are committed to creating a diverse workforce and an inclusive culture where everyone can be themselves and reach their full potential, not only because this is the right thing to do, but because it makes us a better business. To ensure we deliver on this commitment, we have a UK Diversity and Inclusion Action Plan which sets out the wide range of targeted, proactive, measurable steps we are taking to make this a reality. You can read our UK Diversity and Inclusion Action Plan in full at To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and Women into Construction. In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists. As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. Further information on Disability Confident can be found at:
Aug 05, 2025
Full time
About the role Balfour Beatty is currently recruiting a Senior P&C Design Engineer to join the Power T&D team in Leeds or Newcastle. The main function of the role is to engineer the control and protection designs for electrical substation projects up to a voltage of 400kV. The role specific to the Control and Protection function is detailed further in Appendix A. The role also includes the General, Planning and Procurement responsibilities as detailed below for delivery of substation projects. We are open to both full time and part time candidates (including job share), and offer a flexible working policy. What you'll be doing General Responsibilities: Ensure all duties are carried out in accordance with standard Company Quality, Health & Safety and Environmental Procedures and Business Process Manual. Contribute to the development and training needs of the Design Team as appropriate to skills level / experience. Planning Responsibilities: Upon contract award, liaise and co-ordinate contract requirements with Project Manager, customer, external suppliers and other Balfour Beatty Departments at earliest opportunity. Establish Design content of work package and the Design resource to achieve the required time scales, in line with Project EMPS, via development of detail engineering design plans. Effectively control, update and report on progress throughout contract life, giving estimates to complete and highlight potential resource problems to Design Manager / Project Manager. P rocurement Responsibilities: Co-ordinate with other Balfour Beatty Departments as necessary to specify and quantify equipment / material to achieve greatest benefit to the company. Report variations in the Contract Scope of Work to the Design Manager / Project Manager, indicate implications and only proceed with these variations following verbal / written approval from the Project Manager. Prepare instructions for all materials and special tools required for site and pass this information to the Project Manager. Specify any specific test certificates and/or operations & maintenance manuals as part of technical spec and/or purchase order requisition. Design Responsibilities: Identify all relevant standards and Customer requirements, ensuring compliance with relevant National / International Standards and legislation, and contract specification. Design work to be undertaken with due regard to Health, Safety & Environmental Procedures and production of Designer Risk Assessments, as necessary, to fulfil the Company's obligations in compliance with current CDM regulations. Examine contract documentation and establish the Company's scope of work including termination boundaries. Where this differs with the tendered contract requirement then this differences should be highlighted to the Project Manager. Attend and contribute to Design Review / Contract Close-out Meetings, ensuring that appropriate items are actioned in a timely manner. Initiate the preparation of all required drawings and approve all drawings to be submitted for customer / sub-contractor interface. Prepare special Test Specifications and Procedures for the Inspection and Test Department. Receive "As Installed" site drawings and documentation and liaise with other Balfour Beatty Engineering Services Departments to ensure accurate final records are prepared and submitted to client in line with the requirements of the contract specification. Who we're looking for Education : HNC in Electrical Engineering or higher. Experience : Liaising with customers and suppliers: UK Industry experience, preferably National Grid. : Overall design and specification of electrical power systems and associated power system components : Calculations to demonstrate integrity of designs : Microsoft Office Packages Why work for us Day in, day out, our teams deliver some of the UK's most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities. As if contributing to and supporting work that makes life better for millions wasn't rewarding enough, we offer a full range of benefits too. You'll have the freedom to shape the package that's right for you and your life. Here are some of our key benefits: - Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow. - 25 days paid annual leave (pro rata) - Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave - Pension, share incentive plan, volunteering leave, recognition schemes and much more About us Our skilled and dedicated teams deliver a range of proactive and reactive services which support a reliable and safe supply of power flowing to millions of homes and businesses around the world. Our contracts range from 50,000 schemes to 100 million plus major projects. Balfour Beatty's Power Transmission & Distribution teams work with regional, national and international electricity network owners and operators to provide technical engineering solutions. With experience and expertise across the full spectrum of the electricity grid our teams have capability across overhead lines, cable tunnels, distribution networks and substations. From scoping and feasibility, to design, construction and on-going maintenance, our in-house experts, flexible resources and industry-leading innovations support clients in the development of some of the world's most ambitious power transmission and distribution projects. At Balfour Beatty we are committed to creating a diverse workforce and an inclusive culture where everyone can be themselves and reach their full potential, not only because this is the right thing to do, but because it makes us a better business. To ensure we deliver on this commitment, we have a UK Diversity and Inclusion Action Plan which sets out the wide range of targeted, proactive, measurable steps we are taking to make this a reality. You can read our UK Diversity and Inclusion Action Plan in full at To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and Women into Construction. In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists. As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. Further information on Disability Confident can be found at:
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! The Senior Business Partner is a seasoned individual contributor with deep subject matter expertise in business partnering. This role provides strategic support to business leaders by aligning people strategies with operational and functional priorities, contributing directly to organisational performance and employee engagement. With a focus on building strong relationships, shaping talent strategies, and enabling workforce effectiveness, this role partners with senior leaders across the commercial organisation. It combines tactical delivery with strategic thinking and is instrumental in executing high-impact people initiatives. The Senior Business Partner operates with autonomy, navigating ambiguity, solving moderately complex challenges, and influencing outcomes across teams and regions. What you'll be doing: Strategic Business Partnering Serve as a trusted advisor to senior functional leaders, supporting the alignment of people strategies with business goals. Partner with the business to identify people-related opportunities and challenges and translate them into actionable plans. Provide coaching and support to leaders on team dynamics, engagement, performance, and change. Workforce Planning & Organisational Design Lead functional workforce planning efforts, helping shape future-fit team structures and capabilities. Support organisational design activities, ensuring scalable and effective operating models. Use data and business insights to inform headcount planning, role definition, and structural adjustments. Leadership & Talent Development Partner with the most senior leaders in the function to help level up their individual leadership capability and impact (to be agreed with VP Business Partnering and Head of Talent who these leaders are) Collaborate with Centres of Expertise (CoEs) and functional leaders to define and implement talent strategies. Identify high-potential talent, support succession planning, and contribute to leadership development initiatives. Coach leaders to enhance their team leadership and talent management skills. Culture, Change & Engagement Support the execution of cultural initiatives and engagement strategies in collaboration with leaders and CoEs. Lead or contribute to change initiatives that improve performance, inclusion, and team health. Help embed values-led leadership and foster a collaborative, high-performing culture. Data-Driven Insights Leverage people data, employee feedback, and industry trends to provide recommendations and support decision-making. Monitor functional health metrics and proactively address emerging issues or opportunities. Collaboration & Influence Work cross-functionally with CoEs, Regional People Partners, and other HR stakeholders to ensure aligned execution of people strategies. Contribute to the continuous improvement of people processes, policies, and programmes. Influence business leaders and peers through strong reasoning, data, and insight to drive people-related change. Who you are: You are an experienced HR professional with a strong track record of partnering with senior leaders to deliver high-impact people strategies. You combine strategic thinking with a pragmatic approach, operating comfortably across both big-picture initiatives and hands-on delivery. You have excellent relationship-building skills and the credibility to influence and challenge at senior levels. You are skilled at navigating ambiguity and solving complex problems with a data-informed mindset. You demonstrate strong business acumen and curiosity about how HR practices drive commercial outcomes. You are passionate about leadership, culture, and enabling teams to perform at their best. You communicate clearly and with purpose, adapting your style to different audiences and contexts. You are collaborative by nature and thrive in environments where you partner across functions and regions to get things done. What's in it for you: A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career Restricted Stock Units Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
Aug 05, 2025
Full time
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! The Senior Business Partner is a seasoned individual contributor with deep subject matter expertise in business partnering. This role provides strategic support to business leaders by aligning people strategies with operational and functional priorities, contributing directly to organisational performance and employee engagement. With a focus on building strong relationships, shaping talent strategies, and enabling workforce effectiveness, this role partners with senior leaders across the commercial organisation. It combines tactical delivery with strategic thinking and is instrumental in executing high-impact people initiatives. The Senior Business Partner operates with autonomy, navigating ambiguity, solving moderately complex challenges, and influencing outcomes across teams and regions. What you'll be doing: Strategic Business Partnering Serve as a trusted advisor to senior functional leaders, supporting the alignment of people strategies with business goals. Partner with the business to identify people-related opportunities and challenges and translate them into actionable plans. Provide coaching and support to leaders on team dynamics, engagement, performance, and change. Workforce Planning & Organisational Design Lead functional workforce planning efforts, helping shape future-fit team structures and capabilities. Support organisational design activities, ensuring scalable and effective operating models. Use data and business insights to inform headcount planning, role definition, and structural adjustments. Leadership & Talent Development Partner with the most senior leaders in the function to help level up their individual leadership capability and impact (to be agreed with VP Business Partnering and Head of Talent who these leaders are) Collaborate with Centres of Expertise (CoEs) and functional leaders to define and implement talent strategies. Identify high-potential talent, support succession planning, and contribute to leadership development initiatives. Coach leaders to enhance their team leadership and talent management skills. Culture, Change & Engagement Support the execution of cultural initiatives and engagement strategies in collaboration with leaders and CoEs. Lead or contribute to change initiatives that improve performance, inclusion, and team health. Help embed values-led leadership and foster a collaborative, high-performing culture. Data-Driven Insights Leverage people data, employee feedback, and industry trends to provide recommendations and support decision-making. Monitor functional health metrics and proactively address emerging issues or opportunities. Collaboration & Influence Work cross-functionally with CoEs, Regional People Partners, and other HR stakeholders to ensure aligned execution of people strategies. Contribute to the continuous improvement of people processes, policies, and programmes. Influence business leaders and peers through strong reasoning, data, and insight to drive people-related change. Who you are: You are an experienced HR professional with a strong track record of partnering with senior leaders to deliver high-impact people strategies. You combine strategic thinking with a pragmatic approach, operating comfortably across both big-picture initiatives and hands-on delivery. You have excellent relationship-building skills and the credibility to influence and challenge at senior levels. You are skilled at navigating ambiguity and solving complex problems with a data-informed mindset. You demonstrate strong business acumen and curiosity about how HR practices drive commercial outcomes. You are passionate about leadership, culture, and enabling teams to perform at their best. You communicate clearly and with purpose, adapting your style to different audiences and contexts. You are collaborative by nature and thrive in environments where you partner across functions and regions to get things done. What's in it for you: A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career Restricted Stock Units Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
Marex Group plc is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. It listed on Nasdaq Global Select Market in April 2024. With more than 35 offices in Europe, US and APAC, it has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. The Head of SOX Compliance to oversee and manage all aspects of our Sarbanes-Oxley (SOX) compliance at Marex. This role is critical in ensuring the firm adheres to the necessary internal controls and financial reporting requirements mandated under SOX, while also driving improvements in internal control processes. You will lead a team responsible for managing the end-to-end SOX compliance process, ensuring that controls are designed, implemented, and operating effectively. This includes independent control testing and maintenance of the process flow documentation. This is an excellent opportunity for someone with a strong background in internal controls, financial reporting, and audit processes who is looking to take on a leadership role in a dynamic and growing environment. Overall responsibilities: Leadership and Collaboration: Lead a team of SOX compliance professionals (in the UK and US), providing coaching, mentoring, and performance management to ensure effective execution of compliance initiatives. Build strong relationships with key stakeholders, including senior management, internal audit, external auditors, and business unit leaders, to foster a culture of compliance. Act as a trusted advisor to senior management on SOX-related matters, providing recommendations on control enhancements and compliance strategy. SOX Compliance Oversight: Lead the SOX compliance program, ensuring adherence to all relevant internal control requirements as per the Sarbanes-Oxley Act (Section 404) for financial reporting and internal controls. Develop and execute the annual SOX compliance plan, ensuring timely execution of assessments and reporting. Internal Controls Management: Oversee the design, implementation, and testing of internal controls over financial reporting (ICFR) across the organization, ensuring they are effective and efficient. Identify and evaluate control gaps, propose solutions, and work with cross-functional teams to remediate issues. Risk Assessment and Process Improvements: Lead the risk assessment process to identify financial and operational risks, ensuring appropriate controls are in place to mitigate these risks. Drive continuous improvement in internal control processes, working closely with business units to streamline operations without compromising control effectiveness. Coordination with External Auditors: Serve as the primary point of contact with external auditors on SOX-related matters. Coordinate the annual SOX audit, ensuring that all documentation, testing, and remediation efforts are completed on time and meet audit requirements. Assist in the preparation for the quarterly reviews and annual audits, providing supporting documentation and addressing auditor queries. Training & Awareness: Provide training and guidance to key business stakeholders on SOX compliance and internal controls best practices. Promote a strong culture of compliance and control awareness throughout the organization. SOX Reporting & Documentation: Ensure thorough documentation of internal controls, processes, and testing procedures. Prepare and present detailed SOX compliance reports to senior management and the Audit Committee, highlighting significant findings and any necessary corrective actions. Cross-Functional Collaboration: Work closely with finance, IT, legal, and operational teams to ensure that internal controls are aligned with business objectives and regulatory requirements. Collaborate with the CFO, CRO, and other senior leaders to drive the strategic direction of SOX compliance efforts. Ensuring compliance with the company's regulatory requirements under the FCA, NFA, AMF, AFM, MAS and any other appropriate regulatory body. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times complying with the FCA's Code of Conduct and Marex's Code of Conduct To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility To report any breaches of policy to Compliance and/ or your supervisor as required To escalate risk events immediately To provide input to risk management processes, as required. Excellent verbal and written communication skills A collaborative team player, approachable, self-efficient and influences a positive work environment Resilient in a challenging, fast-paced environment Ability to take a high level of responsibility in a fast pace and high-volume environment Excels at building relationships, networking and influencing others Strong project management skills, with the ability to manage multiple priorities and meet deadlines. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness Skills and Experience Strong knowledge of the Sarbanes-Oxley Act, COSO framework, and other relevant financial regulations. Proficient in internal controls design and testing, financial reporting, and risk assessment. Familiarity with financial systems and software tools, such as Peoplesoft, SAP, Oracle, or other ERPs, and audit management software (e.g., Workiva, TeamMate, RSA Archer). 8+ years of relevant experience in SOX compliance, internal controls, and/or audit (preferably with experience in financial services or a regulated industry). Proven experience managing and leading SOX compliance programs, with an understanding of the regulatory environment and financial reporting requirements. Experience with SOX audits, risk management, and process optimization Bachelor's degree preferably in Accounting, Finance, Business Administration, or a related field. CPA, CIA, or other relevant certifications preferred. Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. Conduct Rules You must: Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Company Values Acting as a role model for the values of the Company: Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company.
Aug 05, 2025
Full time
Marex Group plc is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. It listed on Nasdaq Global Select Market in April 2024. With more than 35 offices in Europe, US and APAC, it has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. The Head of SOX Compliance to oversee and manage all aspects of our Sarbanes-Oxley (SOX) compliance at Marex. This role is critical in ensuring the firm adheres to the necessary internal controls and financial reporting requirements mandated under SOX, while also driving improvements in internal control processes. You will lead a team responsible for managing the end-to-end SOX compliance process, ensuring that controls are designed, implemented, and operating effectively. This includes independent control testing and maintenance of the process flow documentation. This is an excellent opportunity for someone with a strong background in internal controls, financial reporting, and audit processes who is looking to take on a leadership role in a dynamic and growing environment. Overall responsibilities: Leadership and Collaboration: Lead a team of SOX compliance professionals (in the UK and US), providing coaching, mentoring, and performance management to ensure effective execution of compliance initiatives. Build strong relationships with key stakeholders, including senior management, internal audit, external auditors, and business unit leaders, to foster a culture of compliance. Act as a trusted advisor to senior management on SOX-related matters, providing recommendations on control enhancements and compliance strategy. SOX Compliance Oversight: Lead the SOX compliance program, ensuring adherence to all relevant internal control requirements as per the Sarbanes-Oxley Act (Section 404) for financial reporting and internal controls. Develop and execute the annual SOX compliance plan, ensuring timely execution of assessments and reporting. Internal Controls Management: Oversee the design, implementation, and testing of internal controls over financial reporting (ICFR) across the organization, ensuring they are effective and efficient. Identify and evaluate control gaps, propose solutions, and work with cross-functional teams to remediate issues. Risk Assessment and Process Improvements: Lead the risk assessment process to identify financial and operational risks, ensuring appropriate controls are in place to mitigate these risks. Drive continuous improvement in internal control processes, working closely with business units to streamline operations without compromising control effectiveness. Coordination with External Auditors: Serve as the primary point of contact with external auditors on SOX-related matters. Coordinate the annual SOX audit, ensuring that all documentation, testing, and remediation efforts are completed on time and meet audit requirements. Assist in the preparation for the quarterly reviews and annual audits, providing supporting documentation and addressing auditor queries. Training & Awareness: Provide training and guidance to key business stakeholders on SOX compliance and internal controls best practices. Promote a strong culture of compliance and control awareness throughout the organization. SOX Reporting & Documentation: Ensure thorough documentation of internal controls, processes, and testing procedures. Prepare and present detailed SOX compliance reports to senior management and the Audit Committee, highlighting significant findings and any necessary corrective actions. Cross-Functional Collaboration: Work closely with finance, IT, legal, and operational teams to ensure that internal controls are aligned with business objectives and regulatory requirements. Collaborate with the CFO, CRO, and other senior leaders to drive the strategic direction of SOX compliance efforts. Ensuring compliance with the company's regulatory requirements under the FCA, NFA, AMF, AFM, MAS and any other appropriate regulatory body. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times complying with the FCA's Code of Conduct and Marex's Code of Conduct To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility To report any breaches of policy to Compliance and/ or your supervisor as required To escalate risk events immediately To provide input to risk management processes, as required. Excellent verbal and written communication skills A collaborative team player, approachable, self-efficient and influences a positive work environment Resilient in a challenging, fast-paced environment Ability to take a high level of responsibility in a fast pace and high-volume environment Excels at building relationships, networking and influencing others Strong project management skills, with the ability to manage multiple priorities and meet deadlines. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness Skills and Experience Strong knowledge of the Sarbanes-Oxley Act, COSO framework, and other relevant financial regulations. Proficient in internal controls design and testing, financial reporting, and risk assessment. Familiarity with financial systems and software tools, such as Peoplesoft, SAP, Oracle, or other ERPs, and audit management software (e.g., Workiva, TeamMate, RSA Archer). 8+ years of relevant experience in SOX compliance, internal controls, and/or audit (preferably with experience in financial services or a regulated industry). Proven experience managing and leading SOX compliance programs, with an understanding of the regulatory environment and financial reporting requirements. Experience with SOX audits, risk management, and process optimization Bachelor's degree preferably in Accounting, Finance, Business Administration, or a related field. CPA, CIA, or other relevant certifications preferred. Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. Conduct Rules You must: Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Company Values Acting as a role model for the values of the Company: Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company.
About The Role The objective of this position is to resolve gas and electricity meter queries in an efficient and effective manner. Metering queries include management of Credit, Pay As You Go and Smart meter related issues, liaising with customers and 3rd party agents to book appointments, problem resolution and exception management of customer queries while providing great customer service. What you will do Maintain customer data held within Ecotricity systems and update database systems accurately Resolve customer and in-house originated queries in given time-scales Use Salesforce, Junifer and AFMS to maintain customers' accounts Support the Ecotricity delivery of Smart meters to our customers Liaise with third parties within the process, PPMIP and Metering Agents as required Ensure that Smart meters are installed whenever possible towards resolving customer queries Manage meter faults/tests and energy efficiency advice Manage the meter exchange process Improve Settlement percentage by improving the number of actual meter readings approved by the industry Identify and report issues with internal processes Assist with customer enquiries relating to account through email, letter or telephone are managed within agreed time scales Provide assistance to other departments for metering related matters Complete any other reporting or monitoring of workload as requested Any other ad-hoc duties as requested by Manager or Head of Department Hybrid based role with at least 3 working days in the office in Stroud, expectation of more during training period. About You Skill Set Required Ability to liaise with industry participants, industry bodies and external customers Strong attention to detail High level of numeracy, accuracy and problem solving ability Computer literate Report writing and monitoring ability Letter writing Analytical Ability to organise workload and multiple priorities Ability to work on own initiative Communication skills both written and verbal Excellent planning and organisational skills. Competent user of MS Office applications Electricity and Gas industry knowledge preferred but not essential About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. _Ecotricity is an equal opportunities employer and is committed to providing equality for all._ Job Types: Full-time, Permanent Pay: £24,000.00 per year Benefits: Bereavement leave Canteen Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Free parking Gym membership Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Work from home Application question(s): Will you now or in the future require sponsorship for employment visa status? Ecotricity offers hybrid working. Are you able to reliably commute to our Stroud office a minimum of 3 days per week? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY Application deadline: 13/08/2025 Reference ID: 2431
Aug 05, 2025
Full time
About The Role The objective of this position is to resolve gas and electricity meter queries in an efficient and effective manner. Metering queries include management of Credit, Pay As You Go and Smart meter related issues, liaising with customers and 3rd party agents to book appointments, problem resolution and exception management of customer queries while providing great customer service. What you will do Maintain customer data held within Ecotricity systems and update database systems accurately Resolve customer and in-house originated queries in given time-scales Use Salesforce, Junifer and AFMS to maintain customers' accounts Support the Ecotricity delivery of Smart meters to our customers Liaise with third parties within the process, PPMIP and Metering Agents as required Ensure that Smart meters are installed whenever possible towards resolving customer queries Manage meter faults/tests and energy efficiency advice Manage the meter exchange process Improve Settlement percentage by improving the number of actual meter readings approved by the industry Identify and report issues with internal processes Assist with customer enquiries relating to account through email, letter or telephone are managed within agreed time scales Provide assistance to other departments for metering related matters Complete any other reporting or monitoring of workload as requested Any other ad-hoc duties as requested by Manager or Head of Department Hybrid based role with at least 3 working days in the office in Stroud, expectation of more during training period. About You Skill Set Required Ability to liaise with industry participants, industry bodies and external customers Strong attention to detail High level of numeracy, accuracy and problem solving ability Computer literate Report writing and monitoring ability Letter writing Analytical Ability to organise workload and multiple priorities Ability to work on own initiative Communication skills both written and verbal Excellent planning and organisational skills. Competent user of MS Office applications Electricity and Gas industry knowledge preferred but not essential About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. _Ecotricity is an equal opportunities employer and is committed to providing equality for all._ Job Types: Full-time, Permanent Pay: £24,000.00 per year Benefits: Bereavement leave Canteen Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Free parking Gym membership Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Work from home Application question(s): Will you now or in the future require sponsorship for employment visa status? Ecotricity offers hybrid working. Are you able to reliably commute to our Stroud office a minimum of 3 days per week? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY Application deadline: 13/08/2025 Reference ID: 2431
HR Advisor - People & Wellbeing Advisor. Employee Relations. Employee Wellbeing. Blackpool, Lancashire. My client is a very well established healthcare provider with an excellent reputation looking to strengthen their HR function by recruiting a passionate, knowledgable HR Advisor / People & Wellbeing Advisor. You will have solid experience dealing with a wide range of HR issues in terms of employee relations across the full employee lifecycle, with the ability to deal sensitively with employees at all levels. A formal HR qualification would be beneficial, or if not, you must have extensive knowledge of employee legislation and ACAS guidance. You will be part of a small, close-knit HR team, and will be managing relationships across the organisation, supporting & advising operational managers, coaching stakeholders in terms of employee relations matters and employee wellbeing, and working with the Head of People on ongoing organisation-wide projects and development of HR strategy & policy. They have a presence across the North of England, and whilst very successful and actively growing, have retained a family feel and excellent working environment. As a result they have excellent levels of staff retention. They have commitments to staff training & development, which will also apply to you - having your CIPD Level 5 will be advantageous, but if you have not yet had the opportunity they will support you to gain your Level 5 and any other areas of professional development which will benefit you. They have a range of different services across various regions, so this will be interesting, challenging and very varied. Whilst you will be able to work autonomously and be trusted to manage your workload you will be working with a very supportive senior management team who will provide you with all the guidance, resources and support that you need to be effective in your role. In line with our Diversity and Inclusion policy all applicants meeting the minimum criteria for the role will receive consideration without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation. We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any during your application.
Aug 05, 2025
Full time
HR Advisor - People & Wellbeing Advisor. Employee Relations. Employee Wellbeing. Blackpool, Lancashire. My client is a very well established healthcare provider with an excellent reputation looking to strengthen their HR function by recruiting a passionate, knowledgable HR Advisor / People & Wellbeing Advisor. You will have solid experience dealing with a wide range of HR issues in terms of employee relations across the full employee lifecycle, with the ability to deal sensitively with employees at all levels. A formal HR qualification would be beneficial, or if not, you must have extensive knowledge of employee legislation and ACAS guidance. You will be part of a small, close-knit HR team, and will be managing relationships across the organisation, supporting & advising operational managers, coaching stakeholders in terms of employee relations matters and employee wellbeing, and working with the Head of People on ongoing organisation-wide projects and development of HR strategy & policy. They have a presence across the North of England, and whilst very successful and actively growing, have retained a family feel and excellent working environment. As a result they have excellent levels of staff retention. They have commitments to staff training & development, which will also apply to you - having your CIPD Level 5 will be advantageous, but if you have not yet had the opportunity they will support you to gain your Level 5 and any other areas of professional development which will benefit you. They have a range of different services across various regions, so this will be interesting, challenging and very varied. Whilst you will be able to work autonomously and be trusted to manage your workload you will be working with a very supportive senior management team who will provide you with all the guidance, resources and support that you need to be effective in your role. In line with our Diversity and Inclusion policy all applicants meeting the minimum criteria for the role will receive consideration without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation. We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any during your application.
Up to £26,674 + excellent benefits Those Huge Small Victories Our Teaching Assistants are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things. There's lots of ups and downs, and to some of our young people, sitting through a lesson can be a big win. We call these huge small victories and whilst they may seem small on the surface, they add up to make a big difference. Check out this video on what life as a Teaching Assistant at Witherslack Group is like! Get out what you put in You'll be working with children and young people with Autistic Spectrum Disorder/Social, Emotional and Mental Health needs . You'll be there to help them learn, develop their abilities and raise their self-esteem. You will need to be resilient and dedicated, but those huge small victories that you achieve will be something you're really proud of. It can be a tough journey, but the positive steps forward will more than make up for it. As a Teaching Assistant at Witherslack Group, you'll get all the support you need to succeed. Your colleagues will be the best at what they do, the school environments will be well-resourced and we'll be with you every step of the way, helping you build a rewarding teaching career. One of the best environments in SEND The greatest achievements often don't come easy but Hall Cliffe has earned a reputation as a school that can help turn young people's lives around. The school is housed in a stunning listed building at the centre of which is a tranquil courtyard that is used for both recreational and therapeutic activities. However, the true centre of everything at Hall Cliffe School are the pupils, which is evident in the unwavering commitment and support that the staff team offer to each young person. The school supports young people with ADHD, ASD, Asperger's or SEMH needs. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the education sector. With us, you'll get to bring learning to life and make a genuine difference to the lives of our young people - plus you'll get: Training: A full induction and on the job training Holiday: You'll work hard at WG, so you'll be rewarded with full school holidays Progression: If career development is your thing, most of our head teachers and leaders have been promoted from within our group Flexible benefits: meaning you can increase/decrease benefits such as life insurance - check out our benefits here Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities - check out our schools here A recommend a friend scheme that offers a £1,000 bonus every time Contributory pension (matched up to 5%) Bring your whole-self to work Our young people come from all walks of life, diverse backgrounds and with different needs - and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. You'll be more than a Teaching Assistant, you'll be able to connect with our pupils because of: Your 'can do' attitude - a team player who rolls up their sleeves to help others Ideally you'll have experience working in a classroom, but if not, we can provide you will all the relevant training Your genuine passion for supporting children to learn and the impact it can have on their lives Your enthusiasm and expertise to support the teacher and work closely with our therapists Interested in joining us? At Witherslack Group, inclusion is part of who we are. We're committed to creating an environment where everyone feels respected, valued and that they truly belong. As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community. We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we'll be there every step of the way. By building a diverse and inclusive team, we're better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click here To view our ex-offenders policy please click here . To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools here . Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD
Aug 05, 2025
Full time
Up to £26,674 + excellent benefits Those Huge Small Victories Our Teaching Assistants are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things. There's lots of ups and downs, and to some of our young people, sitting through a lesson can be a big win. We call these huge small victories and whilst they may seem small on the surface, they add up to make a big difference. Check out this video on what life as a Teaching Assistant at Witherslack Group is like! Get out what you put in You'll be working with children and young people with Autistic Spectrum Disorder/Social, Emotional and Mental Health needs . You'll be there to help them learn, develop their abilities and raise their self-esteem. You will need to be resilient and dedicated, but those huge small victories that you achieve will be something you're really proud of. It can be a tough journey, but the positive steps forward will more than make up for it. As a Teaching Assistant at Witherslack Group, you'll get all the support you need to succeed. Your colleagues will be the best at what they do, the school environments will be well-resourced and we'll be with you every step of the way, helping you build a rewarding teaching career. One of the best environments in SEND The greatest achievements often don't come easy but Hall Cliffe has earned a reputation as a school that can help turn young people's lives around. The school is housed in a stunning listed building at the centre of which is a tranquil courtyard that is used for both recreational and therapeutic activities. However, the true centre of everything at Hall Cliffe School are the pupils, which is evident in the unwavering commitment and support that the staff team offer to each young person. The school supports young people with ADHD, ASD, Asperger's or SEMH needs. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the education sector. With us, you'll get to bring learning to life and make a genuine difference to the lives of our young people - plus you'll get: Training: A full induction and on the job training Holiday: You'll work hard at WG, so you'll be rewarded with full school holidays Progression: If career development is your thing, most of our head teachers and leaders have been promoted from within our group Flexible benefits: meaning you can increase/decrease benefits such as life insurance - check out our benefits here Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities - check out our schools here A recommend a friend scheme that offers a £1,000 bonus every time Contributory pension (matched up to 5%) Bring your whole-self to work Our young people come from all walks of life, diverse backgrounds and with different needs - and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. You'll be more than a Teaching Assistant, you'll be able to connect with our pupils because of: Your 'can do' attitude - a team player who rolls up their sleeves to help others Ideally you'll have experience working in a classroom, but if not, we can provide you will all the relevant training Your genuine passion for supporting children to learn and the impact it can have on their lives Your enthusiasm and expertise to support the teacher and work closely with our therapists Interested in joining us? At Witherslack Group, inclusion is part of who we are. We're committed to creating an environment where everyone feels respected, valued and that they truly belong. As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community. We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we'll be there every step of the way. By building a diverse and inclusive team, we're better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click here To view our ex-offenders policy please click here . To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools here . Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD
Up to £51,763 + TLR + excellent benefits Those Huge Small Victories Our teachers are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things. There's lots of ups and downs, and to some of our young people, sitting through a lesson can be a big win. We call these huge small victories and whilst they may seem small on the surface, they add up to make a big difference. Get out what you put in You'll be working with children and young people with Autistic Spectrum Disorder/Social, Emotional and Mental Health needs. You'll be there to help them learn, develop their abilities and raise their self-esteem. You will need to be resilient and dedicated, but those huge small victories that you achieve will be something you're really proud of. It can be a tough journey, but the positive steps forward will more than make up for it. As a Teacher at Witherslack Group, you'll get all the support you need to succeed, from in-house psychologists, to teaching assistants and therapy professionals. Your colleagues will be the best at what they do, the school environments will be well-resourced and we'll be with you every step of the way, helping you build a rewarding teaching career. One of the best environments in SEND The greatest achievements often don't come easy but Hall Cliffe has earned a reputation as a school that can help turn young people's lives around. The school is housed in a stunning listed building at the centre of which is a tranquil courtyard that is used for both recreational and therapeutic activities. However, the true centre of everything at Hall Cliffe School are the pupils, which is evident in the unwavering commitment and support that the staff team offer to each young person. The school supports young people with ADHD, ASD, Asperger's or SEMH needs. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the education sector. With us, you'll get to bring learning to life and make a genuine difference to the lives of our young people - plus you'll get: Training: A full induction and on the job training Holiday: You'll work hard at WG, so you'll be rewarded with full school holidays Progression: If career development is your thing, most of our head teachers and leaders have been promoted from within our group Flexible benefits: meaning you can increase/decrease benefits such as life insurance - check out our benefits here Pension: we offer a range of pensions to suit your lifestyle needs including Teachers' Pension and our very attractive TPS alternative Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities - check out our schools here A recommend a friend scheme that offers a £1,000 bonus every time Bring your whole-self to work Our young people come from all walks of life, diverse backgrounds and with different needs - and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. You'll be more than a Maths Teacher, you'll be able to connect with our pupils because of: - Your 'can do' attitude - a team player who rolls up their sleeves to help others - Your genuine passion for Maths and the impact your subject can have on young lives - The ability to relate your subject to each pupil and build great relationships with your class - Your enthusiasm and expertise to build your department - You'll also need previous teaching experience and have Qualified Teacher Status Interested in joining us? Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click here. To view our ex-offenders policy please click here . To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools here . Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD
Aug 05, 2025
Full time
Up to £51,763 + TLR + excellent benefits Those Huge Small Victories Our teachers are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things. There's lots of ups and downs, and to some of our young people, sitting through a lesson can be a big win. We call these huge small victories and whilst they may seem small on the surface, they add up to make a big difference. Get out what you put in You'll be working with children and young people with Autistic Spectrum Disorder/Social, Emotional and Mental Health needs. You'll be there to help them learn, develop their abilities and raise their self-esteem. You will need to be resilient and dedicated, but those huge small victories that you achieve will be something you're really proud of. It can be a tough journey, but the positive steps forward will more than make up for it. As a Teacher at Witherslack Group, you'll get all the support you need to succeed, from in-house psychologists, to teaching assistants and therapy professionals. Your colleagues will be the best at what they do, the school environments will be well-resourced and we'll be with you every step of the way, helping you build a rewarding teaching career. One of the best environments in SEND The greatest achievements often don't come easy but Hall Cliffe has earned a reputation as a school that can help turn young people's lives around. The school is housed in a stunning listed building at the centre of which is a tranquil courtyard that is used for both recreational and therapeutic activities. However, the true centre of everything at Hall Cliffe School are the pupils, which is evident in the unwavering commitment and support that the staff team offer to each young person. The school supports young people with ADHD, ASD, Asperger's or SEMH needs. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the education sector. With us, you'll get to bring learning to life and make a genuine difference to the lives of our young people - plus you'll get: Training: A full induction and on the job training Holiday: You'll work hard at WG, so you'll be rewarded with full school holidays Progression: If career development is your thing, most of our head teachers and leaders have been promoted from within our group Flexible benefits: meaning you can increase/decrease benefits such as life insurance - check out our benefits here Pension: we offer a range of pensions to suit your lifestyle needs including Teachers' Pension and our very attractive TPS alternative Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities - check out our schools here A recommend a friend scheme that offers a £1,000 bonus every time Bring your whole-self to work Our young people come from all walks of life, diverse backgrounds and with different needs - and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. You'll be more than a Maths Teacher, you'll be able to connect with our pupils because of: - Your 'can do' attitude - a team player who rolls up their sleeves to help others - Your genuine passion for Maths and the impact your subject can have on young lives - The ability to relate your subject to each pupil and build great relationships with your class - Your enthusiasm and expertise to build your department - You'll also need previous teaching experience and have Qualified Teacher Status Interested in joining us? Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click here. To view our ex-offenders policy please click here . To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools here . Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD