About us: We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. Introducing the Trainline Security Team As part of Trainline's Information Security (InfoSec) team, the Identity and Access Management (IAM) Engineer is responsible for designing, implementing, and managing robust IAM solutions that protect our systems, users, and data. This role plays a key part in reducing security risk by ensuring that access to infrastructure, applications, and data is governed by principle-of-least-privilege, role-based access, and strong authentication controls. The IAM Engineer works closely with security, infrastructure, and engineering teams to enforce security policies, enable operational efficiency, and maintain compliance with regulatory and industry standards. Operating in a fast-paced digital environment, the role supports Trainline's security posture by ensuring only authorised users have timely and appropriate access to critical resources-helping to safeguard both customer trust and business resilience. As a Senior IAM Engineer at Trainline, you will work on Design, implement, and evolve Trainline's IAM architecture including Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Role-Based Access Control (RBAC), to support secure and seamless access across systems and platforms. Manage IAM tools and ensure their scalability, performance, and compliance with security standards. Collaborate with Security, Platform Engineering, IT, HR, and Legal to define and enforce access policies and identity controls. Automate user lifecycle processes (onboarding, offboarding, role changes) to support compliance and operational efficiency. Integrate IAM with cloud and SaaS environments, ensuring consistent access and secure authentication. Monitor and report on IAM activities, investigating incidents and escalating risks as needed. Ensure regulatory compliance and support audits, certifications, and governance efforts. Implement and manage Privileged Access Management (PAM) for elevated account protection. Stay current on IAM trends and incorporate improvements into the identity security roadmap. Maintain clear documentation of IAM policies, configurations, workflows, and runbooks. We'd love to hear from you if you have Experience in identity and access technologies, including Azure Active Directory (Entra ID), and Single Sign-On (SSO) integrations. Hands-on experience with authentication protocols such as SAML, OAuth2/OIDC, and Kerberos. Familiarity with AWS IAM for managing access in cloud-native environments. Knowledge of SCIM provisioning and modern authentication/authorization mechanisms. Experience implementing infrastructure as code (IaC) for IAM-related deployments. A well-rounded understanding of identity protocols and modern infrastructure practices to support a scalable and secure IAM ecosystem. More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail ️ Own It - We focus on every customer, partner and journey Travel Together - We're one team ️ Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn , Instagram and Glassdoor !
Aug 05, 2025
Full time
About us: We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. Introducing the Trainline Security Team As part of Trainline's Information Security (InfoSec) team, the Identity and Access Management (IAM) Engineer is responsible for designing, implementing, and managing robust IAM solutions that protect our systems, users, and data. This role plays a key part in reducing security risk by ensuring that access to infrastructure, applications, and data is governed by principle-of-least-privilege, role-based access, and strong authentication controls. The IAM Engineer works closely with security, infrastructure, and engineering teams to enforce security policies, enable operational efficiency, and maintain compliance with regulatory and industry standards. Operating in a fast-paced digital environment, the role supports Trainline's security posture by ensuring only authorised users have timely and appropriate access to critical resources-helping to safeguard both customer trust and business resilience. As a Senior IAM Engineer at Trainline, you will work on Design, implement, and evolve Trainline's IAM architecture including Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Role-Based Access Control (RBAC), to support secure and seamless access across systems and platforms. Manage IAM tools and ensure their scalability, performance, and compliance with security standards. Collaborate with Security, Platform Engineering, IT, HR, and Legal to define and enforce access policies and identity controls. Automate user lifecycle processes (onboarding, offboarding, role changes) to support compliance and operational efficiency. Integrate IAM with cloud and SaaS environments, ensuring consistent access and secure authentication. Monitor and report on IAM activities, investigating incidents and escalating risks as needed. Ensure regulatory compliance and support audits, certifications, and governance efforts. Implement and manage Privileged Access Management (PAM) for elevated account protection. Stay current on IAM trends and incorporate improvements into the identity security roadmap. Maintain clear documentation of IAM policies, configurations, workflows, and runbooks. We'd love to hear from you if you have Experience in identity and access technologies, including Azure Active Directory (Entra ID), and Single Sign-On (SSO) integrations. Hands-on experience with authentication protocols such as SAML, OAuth2/OIDC, and Kerberos. Familiarity with AWS IAM for managing access in cloud-native environments. Knowledge of SCIM provisioning and modern authentication/authorization mechanisms. Experience implementing infrastructure as code (IaC) for IAM-related deployments. A well-rounded understanding of identity protocols and modern infrastructure practices to support a scalable and secure IAM ecosystem. More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail ️ Own It - We focus on every customer, partner and journey Travel Together - We're one team ️ Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn , Instagram and Glassdoor !
As a member of Bacardi's Technology Leadership Team and reporting to the Chief Technology Officer, the Senior Director, Systems Architecture is responsible for the delivery of all enterprise applications solutions, including SAP and related third party enterprise applications. This position leads a team of highly effective leaders, cross functional architects and analysts to provide optimal systems through strategic design as well as daily operational support. This Senior Director position is responsible for setting priorities, being the change agent for transformation, and developing high performing teams. ABOUT YOU You're an inclusive, collaborative leader who harnesses technology to deliver exceptional outcomes. You build strong, trusted relationships, create a culture of excitement, and connect Primos globally-beyond hierarchy and titles. You will have strong business acumen, and subject matter expertise in a diverse set of business functions such as product development, supply chain, warehouse, logistics & transportation, HR, sales/marketing, finance, and other corporate functions. Additionally, you will be adept in new technologies as well as industry and systems best practices. ROLE CONTEXT & OBJECTIVES Bacardi is undergoing a period of prosperity and growth - underpinned by the Best10 strategy - to deliver the best ten years () in our history and to put the consumer at the heart of what we do. Best10 is a transformational strategy that has already delivered several years of accelerated growth and led to a deep regeneration of our "all-in" highly people-centric and engaged culture. There are four key elements to our strategy: Place Bold Bets - a focused and dynamic process for allocating resources to develop our brands, markets and capabilities. By focusing on highly strategic brand/market combinations and allocating resources quickly to accelerate the growth within a key number of combinations we aim to deliver 85% of Group revenue from just 65 such brand/market combinations (from a total of over 1,600) and to drive year-on-year profitable growth. Re-ignite Marketing - delivering a revitalized consumer connection and journey and elevating our marketing through use of digital marketing, social media, digital platforms and data exploitation. Disrupting Future Moments that Matter - using digital technologies to disrupt and innovate - for example in growing the direct-to-consumer channel (historically very small but now accelerating during the pandemic), in reducing the time-to-market of new products, and in levering our brand portfolio to create new sources of revenue. Winning in the On-trade - ensuring the on-trade is a strong supporter of our brands - this is key feed-through into retail and online channels - putting the consumer at the heart. Technology is at the heart of these initiatives and plays a key role in enabling our ability to deliver successfully on our ambitions. At the very heart of this role will be further evolving and developing a culture of community across teams, inclusivity and innovation within Marketing. Experience in driving commercial and consumer focused technology transformation and for driving innovation through digital technology and the exploitation of data will be key. The role will be based in London. RESPONSIBILITIES Provide full leadership for the Enterprise Applications Architecture team, including talent acquisition, career development, performance management, succession planning, and workforce engagement. Foster a culture of continuous learning, innovation, and excellence across the architecture function. Champion diversity, equity, and inclusion within the architecture team. Architecture Ownership & Strategy Own and evolve the enterprise applications architecture strategy, aligning closely with business objectives and technology transformation goals. Develop and maintain business, data, application, integration, and technical architecture domains, ensuring alignment with enterprise-wide roadmaps and standards. Ensure architectural readiness for advanced capabilities including Artificial Intelligence (AI), Generative AI, Machine Learning (ML), and Graph-based data models. Define scalable patterns and platform foundations that enable their ethical and secure adoption. Define and communicate architecture principles, standards, and patterns to guide solution design and development across the organization. Business Alignment & Capability Enablement Collaborate with Technology stakeholders to understand key business goals, processes, and capabilities, translating them into effective technology solutions. Drive business capability modelling and maturity assessments to inform IT investment decisions and enable business transformation. Support the identification and enablement of AI-powered business capabilities, including intelligent automation, predictive analytics, and hyper-personalization. Ensure solutions are scalable, sustainable, and designed to deliver measurable business value. Partner with the Technology Leadership Team (TLT), PMOs, and delivery teams to influence and shape the enterprise project portfolio. Provide architectural oversight and governance across key initiatives to ensure consistency, integration, and alignment to strategic goals. Support solution selection, project planning, and execution with architectural expertise and risk assessments. Support the management of enterprise application vendors, including evaluation, contracting, relationship management, and performance reviews. Optimize cloud services usage, architecture, and spend through proactive design, governance, and monitoring practices in collaboration with the TLT Ensure compliance with licensing, SLAs, and regulatory requirements. Governance & Documentation Establish and lead enterprise architecture governance forums, ensuring cross-functional collaboration and accountability. Develop and maintain a comprehensive documentation framework, including architectural designs, configurations, functional and technical specs, test plans, and change logs. Promote architecture reuse and standardization to reduce complexity and technical debt. Innovation & Thought Leadership Stay current on industry trends, emerging technologies, and best practices; bring innovative thinking into the enterprise architecture domain. Serve as a thought leader for next-generation architectures that support AI/GenAI, advanced analytics, edge computing, graph databases, and other modern capabilities. Build external networks with peers, vendors, and thought leaders to shape forward-looking strategies. Partner with data, security, and engineering leaders to ensure foundational data platforms and governance models are AI-ready and responsibly implemented. Build and lead a high-performing global team. Foster a culture of innovation, accountability, and cross-functional collaboration across regions. Develop succession plans, nurture talent, and enable team members to grow as strategic business partners. SKILLS - THE SKILLS AND EXPERIENCE NEEDED TO CREATE YOUR LEGACY This is an important appointment and will test a talented senior Technology leader with a broad marketing, transformational change and commercial background. The successful candidate will need to combine outstanding leadership skills, cultural adaptability, and digital innovation with real business impact and a sound commercial sense. Strategic enterprise architecture leadership with deep experience in shaping and governing cross-functional, global business solutions across finance, supply chain, manufacturing, HR, and commercial domains. Proven experience leading large enterprise applications teams, including delivery oversight, operations, vendor management, and stakeholder engagement in matrixed, global organizations. Functional and technical knowledge of SAP technologies, including S/4HANA. Hands-on experience with cloud platforms (AWS, Azure, or GCP), including designing scalable, secure, and cost-optimized cloud-native and hybrid enterprise solutions. Strong understanding of integration patterns and platforms, including middleware, APIs, EDI, and event-driven architectures. Experience enabling AI, GenAI, and analytics capabilities through enterprise architecture, including data modeling, governance, and modern platform readiness (e.g., graph databases, semantic layers, AI integration patterns). Excellent communication and influence skills, with a track record of building strong relationships with business and technical stakeholders, and driving architectural decisions that enable business transformation. Experience with enterprise architecture tools and frameworks (e.g., TOGAF, ArchiMate, LeanIX, Bizzdesign) and governance processes that ensure alignment and agility. Ability to balance strategic thinking with hands-on execution, operating effectively across visioning, solution design, technical validation, and delivery oversight. PERSONAL QUALITIES - SHARE OUR FOUNDER'S PASSION AND ENTREPRENEURIAL FLAIR Belonging: You have a strong capacity to create a culture of 'Belonging', where people feel appreciated for who they are, what they do . click apply for full job details
Aug 05, 2025
Full time
As a member of Bacardi's Technology Leadership Team and reporting to the Chief Technology Officer, the Senior Director, Systems Architecture is responsible for the delivery of all enterprise applications solutions, including SAP and related third party enterprise applications. This position leads a team of highly effective leaders, cross functional architects and analysts to provide optimal systems through strategic design as well as daily operational support. This Senior Director position is responsible for setting priorities, being the change agent for transformation, and developing high performing teams. ABOUT YOU You're an inclusive, collaborative leader who harnesses technology to deliver exceptional outcomes. You build strong, trusted relationships, create a culture of excitement, and connect Primos globally-beyond hierarchy and titles. You will have strong business acumen, and subject matter expertise in a diverse set of business functions such as product development, supply chain, warehouse, logistics & transportation, HR, sales/marketing, finance, and other corporate functions. Additionally, you will be adept in new technologies as well as industry and systems best practices. ROLE CONTEXT & OBJECTIVES Bacardi is undergoing a period of prosperity and growth - underpinned by the Best10 strategy - to deliver the best ten years () in our history and to put the consumer at the heart of what we do. Best10 is a transformational strategy that has already delivered several years of accelerated growth and led to a deep regeneration of our "all-in" highly people-centric and engaged culture. There are four key elements to our strategy: Place Bold Bets - a focused and dynamic process for allocating resources to develop our brands, markets and capabilities. By focusing on highly strategic brand/market combinations and allocating resources quickly to accelerate the growth within a key number of combinations we aim to deliver 85% of Group revenue from just 65 such brand/market combinations (from a total of over 1,600) and to drive year-on-year profitable growth. Re-ignite Marketing - delivering a revitalized consumer connection and journey and elevating our marketing through use of digital marketing, social media, digital platforms and data exploitation. Disrupting Future Moments that Matter - using digital technologies to disrupt and innovate - for example in growing the direct-to-consumer channel (historically very small but now accelerating during the pandemic), in reducing the time-to-market of new products, and in levering our brand portfolio to create new sources of revenue. Winning in the On-trade - ensuring the on-trade is a strong supporter of our brands - this is key feed-through into retail and online channels - putting the consumer at the heart. Technology is at the heart of these initiatives and plays a key role in enabling our ability to deliver successfully on our ambitions. At the very heart of this role will be further evolving and developing a culture of community across teams, inclusivity and innovation within Marketing. Experience in driving commercial and consumer focused technology transformation and for driving innovation through digital technology and the exploitation of data will be key. The role will be based in London. RESPONSIBILITIES Provide full leadership for the Enterprise Applications Architecture team, including talent acquisition, career development, performance management, succession planning, and workforce engagement. Foster a culture of continuous learning, innovation, and excellence across the architecture function. Champion diversity, equity, and inclusion within the architecture team. Architecture Ownership & Strategy Own and evolve the enterprise applications architecture strategy, aligning closely with business objectives and technology transformation goals. Develop and maintain business, data, application, integration, and technical architecture domains, ensuring alignment with enterprise-wide roadmaps and standards. Ensure architectural readiness for advanced capabilities including Artificial Intelligence (AI), Generative AI, Machine Learning (ML), and Graph-based data models. Define scalable patterns and platform foundations that enable their ethical and secure adoption. Define and communicate architecture principles, standards, and patterns to guide solution design and development across the organization. Business Alignment & Capability Enablement Collaborate with Technology stakeholders to understand key business goals, processes, and capabilities, translating them into effective technology solutions. Drive business capability modelling and maturity assessments to inform IT investment decisions and enable business transformation. Support the identification and enablement of AI-powered business capabilities, including intelligent automation, predictive analytics, and hyper-personalization. Ensure solutions are scalable, sustainable, and designed to deliver measurable business value. Partner with the Technology Leadership Team (TLT), PMOs, and delivery teams to influence and shape the enterprise project portfolio. Provide architectural oversight and governance across key initiatives to ensure consistency, integration, and alignment to strategic goals. Support solution selection, project planning, and execution with architectural expertise and risk assessments. Support the management of enterprise application vendors, including evaluation, contracting, relationship management, and performance reviews. Optimize cloud services usage, architecture, and spend through proactive design, governance, and monitoring practices in collaboration with the TLT Ensure compliance with licensing, SLAs, and regulatory requirements. Governance & Documentation Establish and lead enterprise architecture governance forums, ensuring cross-functional collaboration and accountability. Develop and maintain a comprehensive documentation framework, including architectural designs, configurations, functional and technical specs, test plans, and change logs. Promote architecture reuse and standardization to reduce complexity and technical debt. Innovation & Thought Leadership Stay current on industry trends, emerging technologies, and best practices; bring innovative thinking into the enterprise architecture domain. Serve as a thought leader for next-generation architectures that support AI/GenAI, advanced analytics, edge computing, graph databases, and other modern capabilities. Build external networks with peers, vendors, and thought leaders to shape forward-looking strategies. Partner with data, security, and engineering leaders to ensure foundational data platforms and governance models are AI-ready and responsibly implemented. Build and lead a high-performing global team. Foster a culture of innovation, accountability, and cross-functional collaboration across regions. Develop succession plans, nurture talent, and enable team members to grow as strategic business partners. SKILLS - THE SKILLS AND EXPERIENCE NEEDED TO CREATE YOUR LEGACY This is an important appointment and will test a talented senior Technology leader with a broad marketing, transformational change and commercial background. The successful candidate will need to combine outstanding leadership skills, cultural adaptability, and digital innovation with real business impact and a sound commercial sense. Strategic enterprise architecture leadership with deep experience in shaping and governing cross-functional, global business solutions across finance, supply chain, manufacturing, HR, and commercial domains. Proven experience leading large enterprise applications teams, including delivery oversight, operations, vendor management, and stakeholder engagement in matrixed, global organizations. Functional and technical knowledge of SAP technologies, including S/4HANA. Hands-on experience with cloud platforms (AWS, Azure, or GCP), including designing scalable, secure, and cost-optimized cloud-native and hybrid enterprise solutions. Strong understanding of integration patterns and platforms, including middleware, APIs, EDI, and event-driven architectures. Experience enabling AI, GenAI, and analytics capabilities through enterprise architecture, including data modeling, governance, and modern platform readiness (e.g., graph databases, semantic layers, AI integration patterns). Excellent communication and influence skills, with a track record of building strong relationships with business and technical stakeholders, and driving architectural decisions that enable business transformation. Experience with enterprise architecture tools and frameworks (e.g., TOGAF, ArchiMate, LeanIX, Bizzdesign) and governance processes that ensure alignment and agility. Ability to balance strategic thinking with hands-on execution, operating effectively across visioning, solution design, technical validation, and delivery oversight. PERSONAL QUALITIES - SHARE OUR FOUNDER'S PASSION AND ENTREPRENEURIAL FLAIR Belonging: You have a strong capacity to create a culture of 'Belonging', where people feel appreciated for who they are, what they do . click apply for full job details
IIBA (International Institute of Business Analysis)
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. Citi's Mission and Value Proposition explains what we do, and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain both our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful, strengthening our ability to execute against our strategic priorities. Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all. We foster a culture of meritocracy and diversity; we value and expect respect for others; opportunities to develop are widely available to all. 51% of our employees are women and 24% of our Director's and Managing Directors are women. About Citi Securities Services: As part of Citi's Services Line of Business, Securities Services is a global business that provides Custody, Fund Services, Issuer Services and Execution Services to global asset managers, pension funds, insurance companies, banks and financial intermediaries. Securities Services operates the largest custody network globally with a presence in 60+ countries. Within Securities Services, the Data, Digital, and Innovation team runs the data and innovation products and is responsible for building the future of data for Securities Services. This team seeks an experienced Vice President Product Manager (Product Developer) to join our London team. Job description: In this role you can shape our organization's future by building and innovating the digital data experience for our clients. The Product Manager will be responsible for the management, development and growth of Securities Services Data Visualization platform for clients. This role is also responsible for the development and growth of our AI-powered search application. Responsibilities: Own the strategy and roadmap for their product. The product developer must work with internal and external partners to understand the value proposition from the perspective of the end user and from the perspective of the market. They must also understand how the value proposition of the application fits within the end-to-end client experience in Securities Services Responsible for product engagement and adoption. Work closely with client organizations to define successful product engagement amongst target users and to achieve the desired engagement and usage. Responsible for activities related to the development of new products and/or features and functionality of products including developing business cases, product enhancements innovation, feature and functionality definition based on market and industry research and trends and client needs. Manage the end-to-end product development lifecycle and scope product releases, agreeing to and tracking business priorities, writing user stories, guiding design, incorporating regulatory and compliance requirements and investment tracking. Follow the market, industry, and client trends to own field and incorporate, as appropriate, into the product roadmap. Develop plans, prioritize, coordinate the design and delivery of products, or features for product releases, and serve as product ambassador within user community. Work in close co-ordination with Technology to develop the technical strategy for the product. Create clear and specific project plans, business and technical requirements documents for product execution. Interact with business managers, technology, and sales to understand their long-term vision, discuss industry trends, and incorporate them into the product & solutions strategy. Focus on control and governance, including performing Need-to-Know based security and access reviews, Access Approvals, controls testing and documentation. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency. Experience required: Relevant experience in digital product management and in client experience. Knowledge of Securities Services is preferred. Intellectual curiosity, analytical and conceptual thinker. Proactively seeks and develops new opportunities. Attention to detail and process/analytic mindset. Ability to build networks and relationships internally and externally. Familiarity with product development methodologies. Direct experience in end-to-end project delivery, preferably in product development, and knowledge of various analytical tools including Qlikview, Tableau, Access. Comfortable with performing data investigations that require a high degree of accuracy with tight timescales. Ability to create business analysis, troubleshoot data quality issues, and conduct exploratory and descriptive analysis of business datasets. Ability to structure and break down problems, develop solutions, and to drive to results. Process Management knowledge with a propensity for detail and comprehensiveness of content. Ability to collaborate and clearly communicate with team members of an organization. Project Management skills with experience leading large cross functional initiatives. Generation of reports and presentations for management education. Qualifications: Bachelor's/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Job Family Group: Product Management and Development Job Family: Product Development Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Aug 05, 2025
Full time
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. Citi's Mission and Value Proposition explains what we do, and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain both our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful, strengthening our ability to execute against our strategic priorities. Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all. We foster a culture of meritocracy and diversity; we value and expect respect for others; opportunities to develop are widely available to all. 51% of our employees are women and 24% of our Director's and Managing Directors are women. About Citi Securities Services: As part of Citi's Services Line of Business, Securities Services is a global business that provides Custody, Fund Services, Issuer Services and Execution Services to global asset managers, pension funds, insurance companies, banks and financial intermediaries. Securities Services operates the largest custody network globally with a presence in 60+ countries. Within Securities Services, the Data, Digital, and Innovation team runs the data and innovation products and is responsible for building the future of data for Securities Services. This team seeks an experienced Vice President Product Manager (Product Developer) to join our London team. Job description: In this role you can shape our organization's future by building and innovating the digital data experience for our clients. The Product Manager will be responsible for the management, development and growth of Securities Services Data Visualization platform for clients. This role is also responsible for the development and growth of our AI-powered search application. Responsibilities: Own the strategy and roadmap for their product. The product developer must work with internal and external partners to understand the value proposition from the perspective of the end user and from the perspective of the market. They must also understand how the value proposition of the application fits within the end-to-end client experience in Securities Services Responsible for product engagement and adoption. Work closely with client organizations to define successful product engagement amongst target users and to achieve the desired engagement and usage. Responsible for activities related to the development of new products and/or features and functionality of products including developing business cases, product enhancements innovation, feature and functionality definition based on market and industry research and trends and client needs. Manage the end-to-end product development lifecycle and scope product releases, agreeing to and tracking business priorities, writing user stories, guiding design, incorporating regulatory and compliance requirements and investment tracking. Follow the market, industry, and client trends to own field and incorporate, as appropriate, into the product roadmap. Develop plans, prioritize, coordinate the design and delivery of products, or features for product releases, and serve as product ambassador within user community. Work in close co-ordination with Technology to develop the technical strategy for the product. Create clear and specific project plans, business and technical requirements documents for product execution. Interact with business managers, technology, and sales to understand their long-term vision, discuss industry trends, and incorporate them into the product & solutions strategy. Focus on control and governance, including performing Need-to-Know based security and access reviews, Access Approvals, controls testing and documentation. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency. Experience required: Relevant experience in digital product management and in client experience. Knowledge of Securities Services is preferred. Intellectual curiosity, analytical and conceptual thinker. Proactively seeks and develops new opportunities. Attention to detail and process/analytic mindset. Ability to build networks and relationships internally and externally. Familiarity with product development methodologies. Direct experience in end-to-end project delivery, preferably in product development, and knowledge of various analytical tools including Qlikview, Tableau, Access. Comfortable with performing data investigations that require a high degree of accuracy with tight timescales. Ability to create business analysis, troubleshoot data quality issues, and conduct exploratory and descriptive analysis of business datasets. Ability to structure and break down problems, develop solutions, and to drive to results. Process Management knowledge with a propensity for detail and comprehensiveness of content. Ability to collaborate and clearly communicate with team members of an organization. Project Management skills with experience leading large cross functional initiatives. Generation of reports and presentations for management education. Qualifications: Bachelor's/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Job Family Group: Product Management and Development Job Family: Product Development Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Company Description: About Us McDonald's has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonald's is one of the UK's largest private sector employers, employing over 170,000 people. Hybrid Working This role is based in our East Finchley office working 3 days in the office and 2 days remotely. Job Description: In this exciting opportunity you will be responsible for managing all key local technology suppliers within a specific supplier management category within the Running Great Restaurant Technology (RGRT) team. There are 3 categories: Customer & Restaurant, Back office & Corporate Services, Infrastructure & Office. This role is accountable for product roadmaps and backlog management across locally managed suppliers, and for ensuring that value creation and business outcomes align with OKR (Objectives and Key Results) targets and budgets. They will also contribute to, and play a critical role in, enhancing the framework that ensures McDonald's suppliers deliver robust, resilient and high quality products and services, along with innovative, service-focused solutions that drive continuous improvement and maximise value. The Vendor Manager will also hold responsibility for the ongoing strategy, governance and business relationship with McDonald's tier 1 suppliers within each respective supplier category. What will my accountabilities be? Provide leadership within the RGRT team to foster a high-performing culture aligned with the company values Provide ongoing coaching and mentoring to members of your team, ensuring that all individuals have strong development plans, a path for career progression and a succession plan. Set standards with our partners/suppliers to ensure they are held accountable for delivering excellent service and change management which focus on the health, hygiene and continuous improvement of theirproducts and services For locally managed suppliers, establish product roadmaps and maintain a prioritised backlog which aligns with business OKR's and budget Works closely with the Contracts and Commercial Team to ensure all contracts and commercials for existing and new service partners have robust controls in place to offer protection around service availability and continuity, cyber security and change management and that these controls are subject to regular review. Work closely with Service Operations to track trends of performance across all live production services. Transform supplier relationships, contracts and ongoing governance to adopt models with great outcomes for our restaurants and Franchisees. Conduct structured and regular service reviews with our supplier partners to ensure value and performance using balance scorecards and tooling to objectively validate performance. Ensure remedial action plans are in place where required. Consult on the design of all new and enhanced supplier services and ensure these are designed with restaurants at the forefront Defines, manages and directs product backlogs. Leverage best practice and techniques in identifying, quantifying and tracking the realisation of expected benefits defined in business cases Assess Risk and Compliance aligned with financial services regulations, building these processes into how the framework operates Accountable for working closely on new Technology Adoption & Innovation initiatives to ensure restaurants are ready to receive the changes in terms of training, business process enhancements and that sufficient engagement has taken place, particularly where supplier partners are involved, so the full benefits are realised Lead a team of subject matter experts to support identification and remediation of root cause ofrecurring issues Accountable for the technology subject matter experts to support the Service Operations team with Problem Management Accountable for the tracking and trending of supplier product performance across all live production services. Where partners provide Software as a Service (SaaS) ensure that engagement is timely, strong controls are in place and that value is measurable and continuously improving What Team will I be a part? The Vendor Manager will be part of the wider Supplier Management team. Who are my customers? Customers of this role will include: OurFranchisees Our partners Department Heads and Directors from across the business Colleaguesin other McDonald's markets and those working in global and segment functions Work very closely with wider McDonald's Technology teams - Service Operations, NSO (new store openings) and Infrastructure,Deployment & Testingand Tech Innovation & Adoption Qualifications: What background do I need to have? Essential requirements Significant experience in managing a diverse and broad range of technology suppliers; setting standards and driving continuous improvement in the availability and performance of their products Experience of building product roadmaps Extensive knowledge of backlog management and working in an agile environment Excellent technical knowledge is preferable, the ability to interact and converse with senior technology stakeholders both internally and externally. Operational Technology experience is beneficial but not essential Sound knowledge of the platforms, products, systems and services in your chosen area of technology (Customer & Restaurant, Corporate Services & Back Office and/or Infrastructure & Office) Evidence of building a Vendor Management framework in the past, ideally having successfully modernised existing processes and having held suppliers to account for excellent service delivery Will possess excellent interpersonal and communication skills and commercial acumen and possess a proven ability to work effectively with all organisational levels The role holder will be able to build collaborative working relationships with suppliers and their stakeholders including McDonald's Franchisees and our partners Experienced in strategic planning, governance, communications, and financial management and have a proven track record of successful team leadership and development Individual should be able to manage multiple contracts/ projects and suppliers at the same time with the ability to time manage effectively and deliver to deadlines throughout the year. Experienced in negotiating large commercial contracts and tenders and be familiar with related legal constructs Individual must be able to create and build relationships with our supplier partners, demonstrating strong communication skills to drive the relationship in the correct direction Additional Information: Company Vision and Culture Our Global vision is to build a better McDonald's and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company. McDonald's is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all. Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world. Serve: We put our customers and our people first Inclusion: We open our doors to everyone Integrity: We do the right thing Community: We are good neighbours Family: We get better together At McDonald's we arePeople from allWalks ofLife People are at the heart of everything we do, and they make the McDonald's experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. Wehave a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength. We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play. We also recognise our responsibility as a large employer to continue being active in our communities , helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald's or elsewhere."
Aug 05, 2025
Full time
Company Description: About Us McDonald's has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonald's is one of the UK's largest private sector employers, employing over 170,000 people. Hybrid Working This role is based in our East Finchley office working 3 days in the office and 2 days remotely. Job Description: In this exciting opportunity you will be responsible for managing all key local technology suppliers within a specific supplier management category within the Running Great Restaurant Technology (RGRT) team. There are 3 categories: Customer & Restaurant, Back office & Corporate Services, Infrastructure & Office. This role is accountable for product roadmaps and backlog management across locally managed suppliers, and for ensuring that value creation and business outcomes align with OKR (Objectives and Key Results) targets and budgets. They will also contribute to, and play a critical role in, enhancing the framework that ensures McDonald's suppliers deliver robust, resilient and high quality products and services, along with innovative, service-focused solutions that drive continuous improvement and maximise value. The Vendor Manager will also hold responsibility for the ongoing strategy, governance and business relationship with McDonald's tier 1 suppliers within each respective supplier category. What will my accountabilities be? Provide leadership within the RGRT team to foster a high-performing culture aligned with the company values Provide ongoing coaching and mentoring to members of your team, ensuring that all individuals have strong development plans, a path for career progression and a succession plan. Set standards with our partners/suppliers to ensure they are held accountable for delivering excellent service and change management which focus on the health, hygiene and continuous improvement of theirproducts and services For locally managed suppliers, establish product roadmaps and maintain a prioritised backlog which aligns with business OKR's and budget Works closely with the Contracts and Commercial Team to ensure all contracts and commercials for existing and new service partners have robust controls in place to offer protection around service availability and continuity, cyber security and change management and that these controls are subject to regular review. Work closely with Service Operations to track trends of performance across all live production services. Transform supplier relationships, contracts and ongoing governance to adopt models with great outcomes for our restaurants and Franchisees. Conduct structured and regular service reviews with our supplier partners to ensure value and performance using balance scorecards and tooling to objectively validate performance. Ensure remedial action plans are in place where required. Consult on the design of all new and enhanced supplier services and ensure these are designed with restaurants at the forefront Defines, manages and directs product backlogs. Leverage best practice and techniques in identifying, quantifying and tracking the realisation of expected benefits defined in business cases Assess Risk and Compliance aligned with financial services regulations, building these processes into how the framework operates Accountable for working closely on new Technology Adoption & Innovation initiatives to ensure restaurants are ready to receive the changes in terms of training, business process enhancements and that sufficient engagement has taken place, particularly where supplier partners are involved, so the full benefits are realised Lead a team of subject matter experts to support identification and remediation of root cause ofrecurring issues Accountable for the technology subject matter experts to support the Service Operations team with Problem Management Accountable for the tracking and trending of supplier product performance across all live production services. Where partners provide Software as a Service (SaaS) ensure that engagement is timely, strong controls are in place and that value is measurable and continuously improving What Team will I be a part? The Vendor Manager will be part of the wider Supplier Management team. Who are my customers? Customers of this role will include: OurFranchisees Our partners Department Heads and Directors from across the business Colleaguesin other McDonald's markets and those working in global and segment functions Work very closely with wider McDonald's Technology teams - Service Operations, NSO (new store openings) and Infrastructure,Deployment & Testingand Tech Innovation & Adoption Qualifications: What background do I need to have? Essential requirements Significant experience in managing a diverse and broad range of technology suppliers; setting standards and driving continuous improvement in the availability and performance of their products Experience of building product roadmaps Extensive knowledge of backlog management and working in an agile environment Excellent technical knowledge is preferable, the ability to interact and converse with senior technology stakeholders both internally and externally. Operational Technology experience is beneficial but not essential Sound knowledge of the platforms, products, systems and services in your chosen area of technology (Customer & Restaurant, Corporate Services & Back Office and/or Infrastructure & Office) Evidence of building a Vendor Management framework in the past, ideally having successfully modernised existing processes and having held suppliers to account for excellent service delivery Will possess excellent interpersonal and communication skills and commercial acumen and possess a proven ability to work effectively with all organisational levels The role holder will be able to build collaborative working relationships with suppliers and their stakeholders including McDonald's Franchisees and our partners Experienced in strategic planning, governance, communications, and financial management and have a proven track record of successful team leadership and development Individual should be able to manage multiple contracts/ projects and suppliers at the same time with the ability to time manage effectively and deliver to deadlines throughout the year. Experienced in negotiating large commercial contracts and tenders and be familiar with related legal constructs Individual must be able to create and build relationships with our supplier partners, demonstrating strong communication skills to drive the relationship in the correct direction Additional Information: Company Vision and Culture Our Global vision is to build a better McDonald's and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company. McDonald's is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all. Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world. Serve: We put our customers and our people first Inclusion: We open our doors to everyone Integrity: We do the right thing Community: We are good neighbours Family: We get better together At McDonald's we arePeople from allWalks ofLife People are at the heart of everything we do, and they make the McDonald's experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. Wehave a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength. We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play. We also recognise our responsibility as a large employer to continue being active in our communities , helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald's or elsewhere."
Handi-Crafters is partnering with Bob Madonna (Diversified Services LLC) on a search for a Senior Director of Finance & Administrations to lead the financial and operations efforts of a nonprofit in Thorndale, PA that has been serving the community for over 60 years. Handi-Crafters Opportunity Center has been a trusted leader in providing vocational services that create meaningful opportunities for individuals with disabilities. As a mission-driven nonprofit, we offer a unique pathway to employment through our contract packaging and assembly kitting business, helping individuals develop essential skills for competitive employment. Each year, we support more than 200 individuals in achieving their personal goals, building independence, and reaching their full potential. Our comprehensive program includes skill development, case management, job coaching, adult day support, and community participation experiences such as volunteering. By delivering these services with care and purpose, we're enhancing the quality of life for those we proudly serve and empowering them to thrive. Position Summary REPORTS TO: Executive Director POSITION STATUS: Full time, exempt POSITION OBJECTIVE The Senior Director of Finance & Administrations (Senior Director) provides strategic, forward-thinking insight and leadership in the areas of finance, facilities, operation, HR, and information technology. They oversee management and strategic decision-making and financial outcomes with the Board of Directors, and the Executive and Senior Leadership Teams of Handi-Crafters. They will ensure the appropriate and adequate stewardship of Handi-Crafters' assets and mitigation of risk to ensure the efficient and safe delivery of Handi-Crafters' purpose, enriching communities, one client at a time. Currently Handi-Crafters' budget is close to $9M. Using their strategic-thinking and professional insight, this individual can identify, research, select, and champion the implementation of large projects and initiatives that transcend across teams and programs and sustain the desired change over time. They are a change leader who seeks and finds ways to modernize and streamline processes while ensuring the teams under their responsibility maintain a customer-centered approach. Key Performance Indicators are used to help determine if all departments are making an impact, demonstrating value, managing resources, and focusing on improvement efforts. The Senior Director of Finance & Administrations reports directly to the Executive Director. They will use data to empower other executive leaders and the Board of Directors in their decision-making process. Their ability to analyze industry and economic trends, as well as shape strategy and direct annual priorities within the finance, facility, operations, HR, and information technology teams are critically important. The Senior Director will have the opportunity to evaluate current strategies, consolidate strengths, and develop a finance and operations plan for the present and the future. Key Responsibilities Work closely with the Board of Directors, Executive Director, and Senior Leadership Team to assist Handi-Crafters in fulfilling its mission. Work across all teams to ensure Handi-Crafters' strategic plan becomes operational. Provide professional staff leadership to the Finance Committee of the Handi-Crafters Board of Directors. Attend and actively participate in Board of Director's meetings as well as any appropriate ad hoc and subcommittees of the Board of Directors. Maintain assigned external relationships including federal, state, and other partners. Provide oversight and control of investment policy compliance, the system of internal control, and other accounting procedures. Lead annual budgeting and planning process in conjunction with the executive leadership team. Administer and review all financial plans and budgets; monitor progress and changes and keep the Board and senior leadership team abreast of the organization's financial status. Ensure the delivery of timely and accurate monthly, quarterly, and year-end financial reports for the Board, Executive Management, and other organizational stakeholders. Ensure Handi-Crafters is prepared for all audits and regulatory reviews and that all filing requirements (e.g., tax) are met in all operational states or at the federal level ahead of deadlines. Develop and maintain billing policies and procedures to ensure compliance with regulatory requirements. Ensure that Handi-Crafters is adhering to Generally Accepted Accounting Principles, (GAAP) and financial accreditation standards. Create and implement policies and procedures to strategically manage assets and resources of Handi-Crafters, including the use of outside consultants or outsourced operations as needed. Provides oversight of capital expenditures, including identification, prioritization, and implementation schedule of projects. Provide oversight and management to the risk management functions of Handi-Crafters related to commercial lines of insurance and business continuity. Lead the overall strategy and vendors overseeing optimization of revenue cycle operations, systems, policies and procedures, charges, claims processing, and self-pay collections. Drive profitability of the P&L and execute the overall business plan to reach goals. Identify challenges, develop solutions, and remove operational barriers to success. Coordinate the preparation of financial statements, financial reports, special analyses, and information reports. Continually improve the timeliness and accuracy of the organization's cash flow and management of the billing and collections process and month end, quarterly and year end closings. Ensure compliance with all tax reporting requirements including income tax, and employment taxes. Provide timely, accurate analysis of budgets and financial reports to assist the Executive Director and other executives with their responsibilities. Oversee completion of timely annual audited financial statements. Evaluate and advise on the financial impact of long-range planning, introduction of new programs/strategies and regulatory action. Optimize the handling of bank and deposit relationships and initiate appropriate strategies to enhance cash position and manage cash flow investment risk and yields. Develop a reliable cash flow projection process and reporting mechanism that includes minimum cash threshold to meet operating needs. Be an advisor, from a financial perspective, on any contracts the organization may enter. Update and implement all necessary business policies and accounting practices and periodically update the organization's accounting manual. Direct the management of grants reporting, compliance, and reconciliation. Manage, oversee, process (as appropriate), and act as back-up for processing all of the following transactions: payroll, accounts payable, accounts receivable, revenue and expense, fixed assets, cash, bank reconciliations and allocations. Oversee and lead month-end closing procedures, including overhead allocations, account reconciliations and updating schedules. Perform other financial-related duties as required. Become an active part of the development team, helping create and implement fundraising strategies/campaigns, and also writing/editing proposals as needed; as assigned, this includes identifying and cultivating relationships with donors/sponsors to secure financial support. Manage and optimize internal processes to enhance productivity, streamline workflows, and improve operational efficiency to ensure programmatic success. Oversee staff/programs, as assigned, and improve programmatic accountability systems, as needed, while also working with program managers to ensure coordination of initiatives. Evaluate vendor and contractor relationships to ensure effective utilization of resources. Oversee and lead annual budgeting and planning process in conjunction with the leadership team. Work with senior management to assure a dynamic, team-focused culture that encourages and respects multiple perspectives and sets clear organizational goals. Manage relationship with outside corporate and not-for-profit counsel. Review all contracts and agreements and seek outside legal advice when needed. Regularly monitor potential situations that may result in financial or reputational risk. Work closely with its outside insurance broker to create annual risk management plan and secure appropriate levels of insurance coverage. Oversee organization-wide technology systems and digital security. Identifies and champions opportunities for streamlining and improving technology, including integration across applications, workstream efficiencies, and internal communication platforms. Ensures that there are updated operational policies, systems, resources, and training for security, safety, and emergency protocols. Oversees virtual and physical office administration, safety and accessibility of the virtual office environment and operational support for staff, events, and meetings. Human Resources & Administration Oversee all HR functions, including recruitment, hiring, onboarding, personnel records, performance reviews, and off boarding. Administer and manage employee benefits, including health insurance, 401(k), pension plans, workers' compensation, and unemployment insurance. . click apply for full job details
Aug 05, 2025
Full time
Handi-Crafters is partnering with Bob Madonna (Diversified Services LLC) on a search for a Senior Director of Finance & Administrations to lead the financial and operations efforts of a nonprofit in Thorndale, PA that has been serving the community for over 60 years. Handi-Crafters Opportunity Center has been a trusted leader in providing vocational services that create meaningful opportunities for individuals with disabilities. As a mission-driven nonprofit, we offer a unique pathway to employment through our contract packaging and assembly kitting business, helping individuals develop essential skills for competitive employment. Each year, we support more than 200 individuals in achieving their personal goals, building independence, and reaching their full potential. Our comprehensive program includes skill development, case management, job coaching, adult day support, and community participation experiences such as volunteering. By delivering these services with care and purpose, we're enhancing the quality of life for those we proudly serve and empowering them to thrive. Position Summary REPORTS TO: Executive Director POSITION STATUS: Full time, exempt POSITION OBJECTIVE The Senior Director of Finance & Administrations (Senior Director) provides strategic, forward-thinking insight and leadership in the areas of finance, facilities, operation, HR, and information technology. They oversee management and strategic decision-making and financial outcomes with the Board of Directors, and the Executive and Senior Leadership Teams of Handi-Crafters. They will ensure the appropriate and adequate stewardship of Handi-Crafters' assets and mitigation of risk to ensure the efficient and safe delivery of Handi-Crafters' purpose, enriching communities, one client at a time. Currently Handi-Crafters' budget is close to $9M. Using their strategic-thinking and professional insight, this individual can identify, research, select, and champion the implementation of large projects and initiatives that transcend across teams and programs and sustain the desired change over time. They are a change leader who seeks and finds ways to modernize and streamline processes while ensuring the teams under their responsibility maintain a customer-centered approach. Key Performance Indicators are used to help determine if all departments are making an impact, demonstrating value, managing resources, and focusing on improvement efforts. The Senior Director of Finance & Administrations reports directly to the Executive Director. They will use data to empower other executive leaders and the Board of Directors in their decision-making process. Their ability to analyze industry and economic trends, as well as shape strategy and direct annual priorities within the finance, facility, operations, HR, and information technology teams are critically important. The Senior Director will have the opportunity to evaluate current strategies, consolidate strengths, and develop a finance and operations plan for the present and the future. Key Responsibilities Work closely with the Board of Directors, Executive Director, and Senior Leadership Team to assist Handi-Crafters in fulfilling its mission. Work across all teams to ensure Handi-Crafters' strategic plan becomes operational. Provide professional staff leadership to the Finance Committee of the Handi-Crafters Board of Directors. Attend and actively participate in Board of Director's meetings as well as any appropriate ad hoc and subcommittees of the Board of Directors. Maintain assigned external relationships including federal, state, and other partners. Provide oversight and control of investment policy compliance, the system of internal control, and other accounting procedures. Lead annual budgeting and planning process in conjunction with the executive leadership team. Administer and review all financial plans and budgets; monitor progress and changes and keep the Board and senior leadership team abreast of the organization's financial status. Ensure the delivery of timely and accurate monthly, quarterly, and year-end financial reports for the Board, Executive Management, and other organizational stakeholders. Ensure Handi-Crafters is prepared for all audits and regulatory reviews and that all filing requirements (e.g., tax) are met in all operational states or at the federal level ahead of deadlines. Develop and maintain billing policies and procedures to ensure compliance with regulatory requirements. Ensure that Handi-Crafters is adhering to Generally Accepted Accounting Principles, (GAAP) and financial accreditation standards. Create and implement policies and procedures to strategically manage assets and resources of Handi-Crafters, including the use of outside consultants or outsourced operations as needed. Provides oversight of capital expenditures, including identification, prioritization, and implementation schedule of projects. Provide oversight and management to the risk management functions of Handi-Crafters related to commercial lines of insurance and business continuity. Lead the overall strategy and vendors overseeing optimization of revenue cycle operations, systems, policies and procedures, charges, claims processing, and self-pay collections. Drive profitability of the P&L and execute the overall business plan to reach goals. Identify challenges, develop solutions, and remove operational barriers to success. Coordinate the preparation of financial statements, financial reports, special analyses, and information reports. Continually improve the timeliness and accuracy of the organization's cash flow and management of the billing and collections process and month end, quarterly and year end closings. Ensure compliance with all tax reporting requirements including income tax, and employment taxes. Provide timely, accurate analysis of budgets and financial reports to assist the Executive Director and other executives with their responsibilities. Oversee completion of timely annual audited financial statements. Evaluate and advise on the financial impact of long-range planning, introduction of new programs/strategies and regulatory action. Optimize the handling of bank and deposit relationships and initiate appropriate strategies to enhance cash position and manage cash flow investment risk and yields. Develop a reliable cash flow projection process and reporting mechanism that includes minimum cash threshold to meet operating needs. Be an advisor, from a financial perspective, on any contracts the organization may enter. Update and implement all necessary business policies and accounting practices and periodically update the organization's accounting manual. Direct the management of grants reporting, compliance, and reconciliation. Manage, oversee, process (as appropriate), and act as back-up for processing all of the following transactions: payroll, accounts payable, accounts receivable, revenue and expense, fixed assets, cash, bank reconciliations and allocations. Oversee and lead month-end closing procedures, including overhead allocations, account reconciliations and updating schedules. Perform other financial-related duties as required. Become an active part of the development team, helping create and implement fundraising strategies/campaigns, and also writing/editing proposals as needed; as assigned, this includes identifying and cultivating relationships with donors/sponsors to secure financial support. Manage and optimize internal processes to enhance productivity, streamline workflows, and improve operational efficiency to ensure programmatic success. Oversee staff/programs, as assigned, and improve programmatic accountability systems, as needed, while also working with program managers to ensure coordination of initiatives. Evaluate vendor and contractor relationships to ensure effective utilization of resources. Oversee and lead annual budgeting and planning process in conjunction with the leadership team. Work with senior management to assure a dynamic, team-focused culture that encourages and respects multiple perspectives and sets clear organizational goals. Manage relationship with outside corporate and not-for-profit counsel. Review all contracts and agreements and seek outside legal advice when needed. Regularly monitor potential situations that may result in financial or reputational risk. Work closely with its outside insurance broker to create annual risk management plan and secure appropriate levels of insurance coverage. Oversee organization-wide technology systems and digital security. Identifies and champions opportunities for streamlining and improving technology, including integration across applications, workstream efficiencies, and internal communication platforms. Ensures that there are updated operational policies, systems, resources, and training for security, safety, and emergency protocols. Oversees virtual and physical office administration, safety and accessibility of the virtual office environment and operational support for staff, events, and meetings. Human Resources & Administration Oversee all HR functions, including recruitment, hiring, onboarding, personnel records, performance reviews, and off boarding. Administer and manage employee benefits, including health insurance, 401(k), pension plans, workers' compensation, and unemployment insurance. . click apply for full job details
Locations : London Boston Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Delivering our clients, unrivalled experience of exceptional service, value and flexibility is part of our DNA. As a Global IT Platform Management Director, you will lead the end-to-end platform management, cohesive cross-platform planning, driving delivery excellence, robust governance, and alignment with enterprise-wide objectives across the platform engineering ecosystem. This high-impact leadership role is critical in scaling platform engineering and managing complexity at an enterprise level. The ideal candidate brings a strong track record of cross-functional leadership, governance rigor, and platform lifecycle ownership in complex global environments. Among your responsibilities, you will: Platform Management & Strategic Delivery Lead strategic planning and execution of technology platform roadmaps across portfolios. Drive cohesive platform delivery through integrated planning, cross-portfolio prioritization, and coordinated execution across multiple platform engineering portfolios and teams. Monitor and report on platform-level KPIs, delivery health, and value realization. Ensure timely tracking and fulfillment of platform-specific commitments, including OKRs, milestones, and funding allocations. Cross-Portfolio Governance & Prioritization Implement a unified governance model to manage prioritization, dependencies, and trade-offs across platforms and programs. Facilitate transparency and alignment across portfolios, balancing strategic objectives and operational capacity. Govern cross-functional intake processes to ensure enterprise-wide visibility into platform demands and commitments. Risk, Dependency, and Compliance Oversight Establish and manage frameworks for identifying, tracking, and mitigating platform-level risks and interdependencies. Partner with architecture and security teams to embed compliance, policy adherence, and risk mitigation into delivery workflows. Lead platform security tracking and ensure integration of privacy, legal, and regulatory standards across the lifecycle. Metrics, Reporting, and Stakeholder Engagement Develop and maintain executive dashboards and reports to track platform performance, delivery metrics, and overall health. Drive a metrics-driven approach to decision-making, providing insights to senior leaders and steering committees. Engage regularly with senior stakeholders (e.g., CTO, Platform Leaders, Finance, Security, Architecture) to ensure alignment, resolve blockers, and drive continuous improvement. Champion Culture, Agility, and Continuous Improvement Embed programmatic excellence, business agility, and delivery discipline within the platform engineering organization. Promote a culture of high accountability, clear ownership, and performance metrics. Regularly evaluate and improve platform delivery frameworks, tooling, and ways of working. YOU'RE GOOD AT Navigating and managing ambiguity and complexity at scale. Demonstrated ability to manage interdependencies, platform roadmaps, and risk controls across diverse workstreams. Proven experience implementing portfolio-level governance frameworks and delivering measurable outcomes in matrixed environments. Influencing and aligning senior stakeholders and cross-functional teams. Driving execution with structure, precision, and high ownership. Bringing systems thinking, risk management, and clear planning. Facilitating change, leading through influence, and enabling outcomes through strong governance and leadership. What You'll Bring Undergraduate degree required; Master's degree or MBA a strong plus. 12+ years of experience in IT, Digital, or Platform Delivery roles, with deep exposure to enterprise program management, governance, or strategy. Proven experience managing high value programs across global organizations. Strong understanding of agile principles and ways of working including scrum & Kanban. Strong understanding of technology enabled business, digital and organizational transformations, delivering enterprise IT and Digital services. Entrepreneurial drive and ability to achieve goals in an innovative and fast-paced environment. Familiarity with tools such as JIRA, Confluence, SharePoint or similar. Excellent communication, stakeholder engagement, and presentation skills. Who You'll Work With Platform Engineering Teams, Product Portfolios, Architecture, Security, Finance, TMO, and Digital Delivery leads across BCG. Platform Management Lead, Portfolio Leads, Platform Team Leads for integration and alignment. Executive leadership for program updates, steering, and governance. Agile coaches and Delivery Owners to embed scalable delivery practices. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $168,000.00 - $206,000.00. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Aug 05, 2025
Full time
Locations : London Boston Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Delivering our clients, unrivalled experience of exceptional service, value and flexibility is part of our DNA. As a Global IT Platform Management Director, you will lead the end-to-end platform management, cohesive cross-platform planning, driving delivery excellence, robust governance, and alignment with enterprise-wide objectives across the platform engineering ecosystem. This high-impact leadership role is critical in scaling platform engineering and managing complexity at an enterprise level. The ideal candidate brings a strong track record of cross-functional leadership, governance rigor, and platform lifecycle ownership in complex global environments. Among your responsibilities, you will: Platform Management & Strategic Delivery Lead strategic planning and execution of technology platform roadmaps across portfolios. Drive cohesive platform delivery through integrated planning, cross-portfolio prioritization, and coordinated execution across multiple platform engineering portfolios and teams. Monitor and report on platform-level KPIs, delivery health, and value realization. Ensure timely tracking and fulfillment of platform-specific commitments, including OKRs, milestones, and funding allocations. Cross-Portfolio Governance & Prioritization Implement a unified governance model to manage prioritization, dependencies, and trade-offs across platforms and programs. Facilitate transparency and alignment across portfolios, balancing strategic objectives and operational capacity. Govern cross-functional intake processes to ensure enterprise-wide visibility into platform demands and commitments. Risk, Dependency, and Compliance Oversight Establish and manage frameworks for identifying, tracking, and mitigating platform-level risks and interdependencies. Partner with architecture and security teams to embed compliance, policy adherence, and risk mitigation into delivery workflows. Lead platform security tracking and ensure integration of privacy, legal, and regulatory standards across the lifecycle. Metrics, Reporting, and Stakeholder Engagement Develop and maintain executive dashboards and reports to track platform performance, delivery metrics, and overall health. Drive a metrics-driven approach to decision-making, providing insights to senior leaders and steering committees. Engage regularly with senior stakeholders (e.g., CTO, Platform Leaders, Finance, Security, Architecture) to ensure alignment, resolve blockers, and drive continuous improvement. Champion Culture, Agility, and Continuous Improvement Embed programmatic excellence, business agility, and delivery discipline within the platform engineering organization. Promote a culture of high accountability, clear ownership, and performance metrics. Regularly evaluate and improve platform delivery frameworks, tooling, and ways of working. YOU'RE GOOD AT Navigating and managing ambiguity and complexity at scale. Demonstrated ability to manage interdependencies, platform roadmaps, and risk controls across diverse workstreams. Proven experience implementing portfolio-level governance frameworks and delivering measurable outcomes in matrixed environments. Influencing and aligning senior stakeholders and cross-functional teams. Driving execution with structure, precision, and high ownership. Bringing systems thinking, risk management, and clear planning. Facilitating change, leading through influence, and enabling outcomes through strong governance and leadership. What You'll Bring Undergraduate degree required; Master's degree or MBA a strong plus. 12+ years of experience in IT, Digital, or Platform Delivery roles, with deep exposure to enterprise program management, governance, or strategy. Proven experience managing high value programs across global organizations. Strong understanding of agile principles and ways of working including scrum & Kanban. Strong understanding of technology enabled business, digital and organizational transformations, delivering enterprise IT and Digital services. Entrepreneurial drive and ability to achieve goals in an innovative and fast-paced environment. Familiarity with tools such as JIRA, Confluence, SharePoint or similar. Excellent communication, stakeholder engagement, and presentation skills. Who You'll Work With Platform Engineering Teams, Product Portfolios, Architecture, Security, Finance, TMO, and Digital Delivery leads across BCG. Platform Management Lead, Portfolio Leads, Platform Team Leads for integration and alignment. Executive leadership for program updates, steering, and governance. Agile coaches and Delivery Owners to embed scalable delivery practices. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $168,000.00 - $206,000.00. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : Boston London Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Director - Software Asset and Configuration Management (SACM) is responsible for the creation, implementation, and continuous improvement of BCG's modern, fully automated SACM function. As the beating heart of IT, this system will serve as the backbone for observability, service reliability, release and change management, and infrastructure management. The leader will drive the automation and governance of BCG's configuration management database (CMDB), integrating it with SRE, ITSM, and CICD pipelines to support always-on, compliant, and cost-efficient operations across BCG Core, BCG X, and CT. Key Responsibilities: Strategic Leadership & Platform Vision: Define and deliver the strategy, roadmap, and execution of BCG's global SACM platform. Establish the CMDB as a real-time, trusted system of record for configuration items across cloud, on-prem, and hybrid environments. Embed SACM capabilities into core IT processes including observability, incident response, service management, and architecture governance. Champion automation, transparency, and traceability of all infrastructure, software, and asset relationships. Automation & Integration: Build and operate a fully automated CMDB with bi-directional integrations across inventory, CICD pipelines, monitoring, and ITSM tools. Ensure SACM data is actively maintained through automated discovery, tagging, and reconciliation across systems. Enable cross-functional teams to consume and contribute to SACM data via APIs, dashboards, and shared workflows. Integrate with change, release, and problem management to reduce risk and accelerate safe deployments. Operational Excellence & SRE Alignment: Apply SRE principles to ensure reliability, performance, and resilience of the SACM platform. Embed SACM into 24x7 operations and observability platforms to support real-time decision-making. Support incident prevention, root cause analysis, and continuous improvement through data-driven insights. Define and enforce service level objectives (SLOs) and key performance indicators (KPIs) for SACM health and value. Governance, Compliance & Asset Management: Ensure accurate, complete, and up-to-date asset and configuration data across environments. Support audits, compliance initiatives, and license management by enabling traceable, historical configuration records. Partner with security, finance, and architecture to deliver governance, lifecycle, and policy adherence. Develop data ownership and stewardship models to ensure system integrity and accountability. Architecture & Platform Enablement: Work closely with architecture teams to model system dependencies, service maps, and integration patterns. Provide visibility into infrastructure and application architecture through contextualized configuration insights. Enable architecture governance, technical debt tracking, and risk impact assessments. Collaboration & Leadership: Lead a global team of engineers, analysts, and operations specialists responsible for the SACM platform. Partner across security, infrastructure, platform, and product teams to ensure SACM integration and value realization. Promote a culture of operational excellence, data-driven engineering, and continuous innovation. What You'll Bring Required Qualifications: 12+ years of experience in IT operations, infrastructure, or platform engineering roles. 5+ years of experience leading CMDB, ITSM, or configuration management functions. Deep understanding of ITSM frameworks (ITIL), asset management, and service management best practices. Strong experience with SRE practices, CICD pipelines, and observability platforms. Demonstrated ability to lead automation initiatives and manage real-time data platforms. Preferred Qualifications: Experience with tools such as ServiceNow, BMC, Jira Service Management, or equivalent. Familiarity with modern cloud environments (AWS, Azure, GCP) and infrastructure-as-code tools. Certifications in ITIL, SACM, SRE, or relevant cloud/DevOps practices. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel for global team engagement or vendor meetings. Ability to operate in a high-availability, global IT operations environment. The Director - Software Asset and Configuration Management (SACM) is a critical leadership role, launching a new, fully integrated capability that will transform how BCG manages its technology landscape. By connecting assets, services, and changes in real-time, this role ensures BCG's operations remain reliable, observable, secure, and continuously improving. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $181,000.00 - $221,000.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Aug 04, 2025
Full time
Locations : Boston London Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Director - Software Asset and Configuration Management (SACM) is responsible for the creation, implementation, and continuous improvement of BCG's modern, fully automated SACM function. As the beating heart of IT, this system will serve as the backbone for observability, service reliability, release and change management, and infrastructure management. The leader will drive the automation and governance of BCG's configuration management database (CMDB), integrating it with SRE, ITSM, and CICD pipelines to support always-on, compliant, and cost-efficient operations across BCG Core, BCG X, and CT. Key Responsibilities: Strategic Leadership & Platform Vision: Define and deliver the strategy, roadmap, and execution of BCG's global SACM platform. Establish the CMDB as a real-time, trusted system of record for configuration items across cloud, on-prem, and hybrid environments. Embed SACM capabilities into core IT processes including observability, incident response, service management, and architecture governance. Champion automation, transparency, and traceability of all infrastructure, software, and asset relationships. Automation & Integration: Build and operate a fully automated CMDB with bi-directional integrations across inventory, CICD pipelines, monitoring, and ITSM tools. Ensure SACM data is actively maintained through automated discovery, tagging, and reconciliation across systems. Enable cross-functional teams to consume and contribute to SACM data via APIs, dashboards, and shared workflows. Integrate with change, release, and problem management to reduce risk and accelerate safe deployments. Operational Excellence & SRE Alignment: Apply SRE principles to ensure reliability, performance, and resilience of the SACM platform. Embed SACM into 24x7 operations and observability platforms to support real-time decision-making. Support incident prevention, root cause analysis, and continuous improvement through data-driven insights. Define and enforce service level objectives (SLOs) and key performance indicators (KPIs) for SACM health and value. Governance, Compliance & Asset Management: Ensure accurate, complete, and up-to-date asset and configuration data across environments. Support audits, compliance initiatives, and license management by enabling traceable, historical configuration records. Partner with security, finance, and architecture to deliver governance, lifecycle, and policy adherence. Develop data ownership and stewardship models to ensure system integrity and accountability. Architecture & Platform Enablement: Work closely with architecture teams to model system dependencies, service maps, and integration patterns. Provide visibility into infrastructure and application architecture through contextualized configuration insights. Enable architecture governance, technical debt tracking, and risk impact assessments. Collaboration & Leadership: Lead a global team of engineers, analysts, and operations specialists responsible for the SACM platform. Partner across security, infrastructure, platform, and product teams to ensure SACM integration and value realization. Promote a culture of operational excellence, data-driven engineering, and continuous innovation. What You'll Bring Required Qualifications: 12+ years of experience in IT operations, infrastructure, or platform engineering roles. 5+ years of experience leading CMDB, ITSM, or configuration management functions. Deep understanding of ITSM frameworks (ITIL), asset management, and service management best practices. Strong experience with SRE practices, CICD pipelines, and observability platforms. Demonstrated ability to lead automation initiatives and manage real-time data platforms. Preferred Qualifications: Experience with tools such as ServiceNow, BMC, Jira Service Management, or equivalent. Familiarity with modern cloud environments (AWS, Azure, GCP) and infrastructure-as-code tools. Certifications in ITIL, SACM, SRE, or relevant cloud/DevOps practices. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel for global team engagement or vendor meetings. Ability to operate in a high-availability, global IT operations environment. The Director - Software Asset and Configuration Management (SACM) is a critical leadership role, launching a new, fully integrated capability that will transform how BCG manages its technology landscape. By connecting assets, services, and changes in real-time, this role ensures BCG's operations remain reliable, observable, secure, and continuously improving. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $181,000.00 - $221,000.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Select how often (in days) to receive an alert: Location: UK - Hatfield, UK - London, UK - Milton Keynes, UK - Reading Job-ID: 214324 Contract type: Standard Business Unit: Sales & Pre-Sales & Alliances Life on the team UK based role - Ideally London and surrounding Competitive Basic salary + Bonus + Car Position overview The vendor sales team (VST) sits within the sales organisation and acts as a forward-looking senior team of relationship sellers, managing the overall relationship at a group level of Computacenter's largest, strategic vendors. The team are focused on establishing and maintaining the highest level of partnership and sales collaboration to maintain continuous profitable growth. The VST is able to engage across all areas of Computacenter's interaction with vendors and is responsible for aligning mutual strategies / commercial engagements / agreements / group contract management and complex deal negotiations at a group level. This is achieved by working across the sales communities, Group Partner Management (GPM) and relevant CC teams. The VST is responsible for creating group sales growth plans with clear measurable goals that deliver long-term profitable growth, future-proof relevance protection and managing the end-to-end relationships across all levels of the partnership. Sales plans must include all sales areas (TS, MS and, where possible, PS) and applicable vendor margins, investment opportunities & marketing programs. Coordination between partner management is a critical success factor and integral to the agreement with all programmatic agreements / discussions. This team has significant autonomy and requires the individual to work at all levels within the organisation - from grass roots to CXO. Revenue & pipeline tracking is a critical function to enable timely management of opportunities, investments and potential action plans to address performance gaps/opportunities Matrix management is the fundamental role of the VST to ensure all teams within Computacenter are aligned with vendor strategies & action plans - with clear ownership & accountability across all teams What you'll do Strategy / Operational Efficiency & Service Quality / Relationships Contributes to business strategy in accordance with the Computacenter key strategies and corporate objectives to help grow and develop the business and prioritises projects and objectives accordingly Has a deep knowledge of the vendor's requirements and controls commitments and timescales to vendor Serves as a role model for high quality vendor management & sales engagement Functions as the senior decision maker / resolver on complex issues and customer escalations, in coordination with local partner management and country sales units. Establishes productive relationships and networks at different levels to build and maintain internal and external customer relationships Effecting sell-to strategies for vendor engagement ensuring AI vendors understand Computacenter capabilities and differentiators from other SI /VAR competitors Understand all potential levers available to support cross solution AI deals - including MDF / rebates / Additional revenue support / POCs / Demo kit etc Assist in the identification of vendor led demand across vendor sales teams AI Solution sales motions that enable CC sellers to engage with leading-edge AI vendors across all five solution areas with specific focus on Nvidia / Intel / AMD and Qualcomm. AI Core - datacenter and netsec AI Cloud - cloud and apps Adherence to policy Acts in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organisation Knows, applies and ensures that QHSE (Quality, Health, Safety and Environment rules, procedures, instructions, good practices and operating procedures are applied by all its teams Participates in the investigation of any incident or accident and proposes corrective actions Monitors performance indicators Performance Indicator Vendor growth targets - by line of business (revenue & contribution) Vendor share of wallet - by line of business / customer segment (AI) Incremental revenue / soft margin streams identified and billed (not programmatic response rebates) Management of a matrixed organisation and the ability to manage KPIs across multiple geographies Projects/programmes effectively resourced, delivered and driven to increase profitability and secure growth Compliance with policies and procedures What you'll need Relevant qualification and 10+ years professional experience in a senior account management and/or comparable role Each vendor sales director must be experienced in relationship selling, sales negotiation and commercial contract negotiation in the technology sector. He or she would benefit from existing relationships and experience pertinent to the aligned vendor to enable fast-start progress once in position. Experience of leading multi-disciplinary, matrixed teams in multiple locations with similar process scope and working in hybrid mode Demonstrates a deep understanding of current and emerging market trends, geographic and cultural needs Strong experience with reports and other management tools Experience in project management Demonstrates experience in handling conflict management successfully Understands how key business drivers relate to one other and are impacted by competing course of actions Understands the impact that processes have on overall business objectives Understands interdependencies across business functions Ability to build effective and constructive relationships Proven ability to build and develop cross-functional teams that are widely respected for their overall contribution to an organisation Gains acceptance of ideas and suggestions from senior decision makers Demonstrates expert ability to influence the organisation and all stakeholders Strong ability to successfully manage escalations as senior decision maker / resolver Team-oriented thinking and working High level of competence in moderating and motivating teams Ability to prioritise own workload and delegate Good command of spoken and written English, French or German English skills if not native language Preferred multi language capabilities - although not essential MS Office applications Willingness to travel Solid knowledge of the IT industry and the ability to mirror customer requirements to IT solutions HIGH level understanding of AI vendors and solutions Experience in Service Management or Sales Experience in working with IT vendors About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world's greatest organisations, driving digital transformation, enabling people and their business.
Aug 04, 2025
Full time
Select how often (in days) to receive an alert: Location: UK - Hatfield, UK - London, UK - Milton Keynes, UK - Reading Job-ID: 214324 Contract type: Standard Business Unit: Sales & Pre-Sales & Alliances Life on the team UK based role - Ideally London and surrounding Competitive Basic salary + Bonus + Car Position overview The vendor sales team (VST) sits within the sales organisation and acts as a forward-looking senior team of relationship sellers, managing the overall relationship at a group level of Computacenter's largest, strategic vendors. The team are focused on establishing and maintaining the highest level of partnership and sales collaboration to maintain continuous profitable growth. The VST is able to engage across all areas of Computacenter's interaction with vendors and is responsible for aligning mutual strategies / commercial engagements / agreements / group contract management and complex deal negotiations at a group level. This is achieved by working across the sales communities, Group Partner Management (GPM) and relevant CC teams. The VST is responsible for creating group sales growth plans with clear measurable goals that deliver long-term profitable growth, future-proof relevance protection and managing the end-to-end relationships across all levels of the partnership. Sales plans must include all sales areas (TS, MS and, where possible, PS) and applicable vendor margins, investment opportunities & marketing programs. Coordination between partner management is a critical success factor and integral to the agreement with all programmatic agreements / discussions. This team has significant autonomy and requires the individual to work at all levels within the organisation - from grass roots to CXO. Revenue & pipeline tracking is a critical function to enable timely management of opportunities, investments and potential action plans to address performance gaps/opportunities Matrix management is the fundamental role of the VST to ensure all teams within Computacenter are aligned with vendor strategies & action plans - with clear ownership & accountability across all teams What you'll do Strategy / Operational Efficiency & Service Quality / Relationships Contributes to business strategy in accordance with the Computacenter key strategies and corporate objectives to help grow and develop the business and prioritises projects and objectives accordingly Has a deep knowledge of the vendor's requirements and controls commitments and timescales to vendor Serves as a role model for high quality vendor management & sales engagement Functions as the senior decision maker / resolver on complex issues and customer escalations, in coordination with local partner management and country sales units. Establishes productive relationships and networks at different levels to build and maintain internal and external customer relationships Effecting sell-to strategies for vendor engagement ensuring AI vendors understand Computacenter capabilities and differentiators from other SI /VAR competitors Understand all potential levers available to support cross solution AI deals - including MDF / rebates / Additional revenue support / POCs / Demo kit etc Assist in the identification of vendor led demand across vendor sales teams AI Solution sales motions that enable CC sellers to engage with leading-edge AI vendors across all five solution areas with specific focus on Nvidia / Intel / AMD and Qualcomm. AI Core - datacenter and netsec AI Cloud - cloud and apps Adherence to policy Acts in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organisation Knows, applies and ensures that QHSE (Quality, Health, Safety and Environment rules, procedures, instructions, good practices and operating procedures are applied by all its teams Participates in the investigation of any incident or accident and proposes corrective actions Monitors performance indicators Performance Indicator Vendor growth targets - by line of business (revenue & contribution) Vendor share of wallet - by line of business / customer segment (AI) Incremental revenue / soft margin streams identified and billed (not programmatic response rebates) Management of a matrixed organisation and the ability to manage KPIs across multiple geographies Projects/programmes effectively resourced, delivered and driven to increase profitability and secure growth Compliance with policies and procedures What you'll need Relevant qualification and 10+ years professional experience in a senior account management and/or comparable role Each vendor sales director must be experienced in relationship selling, sales negotiation and commercial contract negotiation in the technology sector. He or she would benefit from existing relationships and experience pertinent to the aligned vendor to enable fast-start progress once in position. Experience of leading multi-disciplinary, matrixed teams in multiple locations with similar process scope and working in hybrid mode Demonstrates a deep understanding of current and emerging market trends, geographic and cultural needs Strong experience with reports and other management tools Experience in project management Demonstrates experience in handling conflict management successfully Understands how key business drivers relate to one other and are impacted by competing course of actions Understands the impact that processes have on overall business objectives Understands interdependencies across business functions Ability to build effective and constructive relationships Proven ability to build and develop cross-functional teams that are widely respected for their overall contribution to an organisation Gains acceptance of ideas and suggestions from senior decision makers Demonstrates expert ability to influence the organisation and all stakeholders Strong ability to successfully manage escalations as senior decision maker / resolver Team-oriented thinking and working High level of competence in moderating and motivating teams Ability to prioritise own workload and delegate Good command of spoken and written English, French or German English skills if not native language Preferred multi language capabilities - although not essential MS Office applications Willingness to travel Solid knowledge of the IT industry and the ability to mirror customer requirements to IT solutions HIGH level understanding of AI vendors and solutions Experience in Service Management or Sales Experience in working with IT vendors About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world's greatest organisations, driving digital transformation, enabling people and their business.
Locations : Boston Atlanta London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Bring Join a dynamic team transforming our organization into a data-driven enterprise! The Data Layer Team is where we build essential data connectors, data pipelines, and capabilities to empower our clients and colleagues with high-quality and reusable data. Our Data Layer Team focuses on creating scalable data solutions and advancing our data infrastructure that are the foundation of AI products that will drive informed decision-making across the company. As the Data Layer Connectors & Ingestion Delivery Owner, you will oversee data engineering practices, data connectors, integrations, while driving continuous improvement, and ensuring alignment with data governance, security, and compliance standards. You will lead the Platform Build & Connectors squad compose of data engineers, architects, and you will closely collaborate with cross-functional teams to ensure timely delivery and operational excellence. Your responsibilities include defining the data layer technology ecosystem, supporting BCG's data strategy. You will ensure reliable data infrastructure with a focus on Security, Compliance, Operational Excellence, and customer satisfaction. The platforms you lead will enable and accelerate BCG's Gen AI/AI ambitions! Among your responsibilities, you will: Technical Leadership & Strategic Roadmap Own and oversee the end-to-end engineering of data pipelines and data connectors, supporting patterns for data ingestion, file-based, and API-based integrations. Lead the strategy and architecture for activating structured, unstructured data and proprietary data that will power AI products. Champion best practices for orchestrating multi-cloud environments (AWS, Azure, GCP) to enhance platform performance, scalability, and cost efficiency. Implement robust security, observability, monitoring frameworks, and data governance to ensure data reliability, minimize downtime, and maintain compliance. Manage budget, implement charge-back models for platforms and services you provide to your customers. Lead & Scale High performing team Lead Platform Build & Connectors squad of Leads, Data Engineers, and Architects. Build technical mastery in your teams around data platform and engineering space. Foster a culture of accountability, collaboration, and data-driven innovation, empowering teams to deliver secure, scalable, cost-effective, and customer-centric solutions. Provide mentorship and professional development opportunities, ensuring the architectural team stays at the forefront of industry trends and practices, with focus on Data & AI Foster an agile delivery culture, enabling rapid iteration and deployment of data solutions to meet consultant and business needs. Engage and Manage Stakeholders Across BCG Proactively engage with senior stakeholders, Data Layer Technical Area Lead (TAL) and Data Layer Product Portfolio Lead (PPL), ensuring alignment of data platform priorities with business needs. Collaborate closely with BCG's C-Suite, executive directors, and BCG data team to align data platform strategy with strategic business objectives and communicate progress effectively. Cultivate strategic partnerships with external vendors, proactively explore emerging technologies and innovations within the data engineering space, and ensure solutions consistently meet quality, security, and performance standards. Deliver Business Value and Results Drive delivery of high-quality, scalable data products that directly support consultants in solving complex business challenges. Translate business goals into data layer outcomes by driving improvements in scalability, reliability, and security while managing costs. Ensure that AI solutions at BCG leverage accurate, reliable, and timely data to deliver maximum business impact. Establish clear KPIs focused on data product adoption, scalability, data quality, reliability, and security compliance. Continuously improve platform efficiency and scalability to rapidly meet evolving data demands across BCG. YOU'RE GOOD AT Driving data platform transformations with a focus on security, reliability, and scalability. Experience with high-volume data pipelines, including real-time streaming, event-driven microservices, and petabyte-scale data processing. Leading diverse, cross-functional teams to deliver scalable, high-performing, and cost-efficient solutions. Navigating complex stakeholder environments, building trust and alignment across senior leadership, including senior directors and cross-functional teams. Balancing delivery ownership with deep technical expertise in modern engineering practices, particularly in areas like data connectors, integration and security Who You'll Work With 10-12+ years of experience in data engineering, platform engineering, cloud infrastructure, or related technical product owner roles. Proven track record architecting and delivering enterprise-scale cloud data solutions, including data pipelines, data connectors, and integration Deep understanding of data governance, regulatory compliance, and best practices for securing sensitive and global datasets. Hands-on experience integrating advanced AI/ML capabilities into operational and analytical data platforms. Extensive knowledge of modern data orchestration and workflow technologies (e.g., Airflow, Kubeflow), and infrastructure automation frameworks (Terraform, CloudFormation). Demonstrated leadership in managing technical product roadmaps, agile delivery practices, and stakeholder management in complex environments. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Aug 01, 2025
Full time
Locations : Boston Atlanta London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Bring Join a dynamic team transforming our organization into a data-driven enterprise! The Data Layer Team is where we build essential data connectors, data pipelines, and capabilities to empower our clients and colleagues with high-quality and reusable data. Our Data Layer Team focuses on creating scalable data solutions and advancing our data infrastructure that are the foundation of AI products that will drive informed decision-making across the company. As the Data Layer Connectors & Ingestion Delivery Owner, you will oversee data engineering practices, data connectors, integrations, while driving continuous improvement, and ensuring alignment with data governance, security, and compliance standards. You will lead the Platform Build & Connectors squad compose of data engineers, architects, and you will closely collaborate with cross-functional teams to ensure timely delivery and operational excellence. Your responsibilities include defining the data layer technology ecosystem, supporting BCG's data strategy. You will ensure reliable data infrastructure with a focus on Security, Compliance, Operational Excellence, and customer satisfaction. The platforms you lead will enable and accelerate BCG's Gen AI/AI ambitions! Among your responsibilities, you will: Technical Leadership & Strategic Roadmap Own and oversee the end-to-end engineering of data pipelines and data connectors, supporting patterns for data ingestion, file-based, and API-based integrations. Lead the strategy and architecture for activating structured, unstructured data and proprietary data that will power AI products. Champion best practices for orchestrating multi-cloud environments (AWS, Azure, GCP) to enhance platform performance, scalability, and cost efficiency. Implement robust security, observability, monitoring frameworks, and data governance to ensure data reliability, minimize downtime, and maintain compliance. Manage budget, implement charge-back models for platforms and services you provide to your customers. Lead & Scale High performing team Lead Platform Build & Connectors squad of Leads, Data Engineers, and Architects. Build technical mastery in your teams around data platform and engineering space. Foster a culture of accountability, collaboration, and data-driven innovation, empowering teams to deliver secure, scalable, cost-effective, and customer-centric solutions. Provide mentorship and professional development opportunities, ensuring the architectural team stays at the forefront of industry trends and practices, with focus on Data & AI Foster an agile delivery culture, enabling rapid iteration and deployment of data solutions to meet consultant and business needs. Engage and Manage Stakeholders Across BCG Proactively engage with senior stakeholders, Data Layer Technical Area Lead (TAL) and Data Layer Product Portfolio Lead (PPL), ensuring alignment of data platform priorities with business needs. Collaborate closely with BCG's C-Suite, executive directors, and BCG data team to align data platform strategy with strategic business objectives and communicate progress effectively. Cultivate strategic partnerships with external vendors, proactively explore emerging technologies and innovations within the data engineering space, and ensure solutions consistently meet quality, security, and performance standards. Deliver Business Value and Results Drive delivery of high-quality, scalable data products that directly support consultants in solving complex business challenges. Translate business goals into data layer outcomes by driving improvements in scalability, reliability, and security while managing costs. Ensure that AI solutions at BCG leverage accurate, reliable, and timely data to deliver maximum business impact. Establish clear KPIs focused on data product adoption, scalability, data quality, reliability, and security compliance. Continuously improve platform efficiency and scalability to rapidly meet evolving data demands across BCG. YOU'RE GOOD AT Driving data platform transformations with a focus on security, reliability, and scalability. Experience with high-volume data pipelines, including real-time streaming, event-driven microservices, and petabyte-scale data processing. Leading diverse, cross-functional teams to deliver scalable, high-performing, and cost-efficient solutions. Navigating complex stakeholder environments, building trust and alignment across senior leadership, including senior directors and cross-functional teams. Balancing delivery ownership with deep technical expertise in modern engineering practices, particularly in areas like data connectors, integration and security Who You'll Work With 10-12+ years of experience in data engineering, platform engineering, cloud infrastructure, or related technical product owner roles. Proven track record architecting and delivering enterprise-scale cloud data solutions, including data pipelines, data connectors, and integration Deep understanding of data governance, regulatory compliance, and best practices for securing sensitive and global datasets. Hands-on experience integrating advanced AI/ML capabilities into operational and analytical data platforms. Extensive knowledge of modern data orchestration and workflow technologies (e.g., Airflow, Kubeflow), and infrastructure automation frameworks (Terraform, CloudFormation). Demonstrated leadership in managing technical product roadmaps, agile delivery practices, and stakeholder management in complex environments. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : London Atlanta Boston Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Senior Director - Security Engineering Platform Lead is responsible for leading the design, delivery, and continuous evolution of BCG's security platforms across identity, device, and data protection domains. This role ensures end-to-end security engineering across all technology environments, including cloud, on-prem, and hybrid systems. The leader will drive strategic planning, execution, and operations of scalable, automated, and resilient security controls that protect BCG's global operations and users, while enabling innovation and agility across BCG Core, BCG X, and CT worldwide. This role is also accountable for embedding security within DevSecOps practices, enforcing automation at scale, and applying Site Reliability Engineering (SRE) principles across all security services. The role requires strong partnership with ISRM, with a focus on balancing and prioritizing security requirements, automation opportunities, user experience needs, and broader business outcomes. Key Responsibilities: Strategic Leadership & Transformation: Define and execute a unified security engineering strategy that addresses identity, endpoint, and data protection across all environments. Lead the design and implementation of scalable, automated security solutions that integrate seamlessly into enterprise platforms and user experiences. Establish a global security architecture and engineering roadmap focused on prevention, detection, and rapid response. Drive continuous improvement of security posture while aligning with business needs, regulatory requirements, and user experience expectations. Champion DevSecOps practices to embed security early into development and delivery workflows. Security Platform Engineering: Lead end-to-end engineering for identity and access management (IAM), including authentication, authorization, and privileged access controls. Oversee endpoint security architecture and enforcement, ensuring comprehensive coverage for threat detection, malware prevention, and device compliance. Build and operate scalable data protection solutions, including data loss prevention (DLP), secrets management, encryption, and classification. Integrate security controls into CI/CD pipelines, cloud-native services, and on-prem platforms to enforce security-by-design principles. Deliver security capabilities that support modern work scenarios, remote access, zero-trust networking, and AI/ML workloads. Leverage automation frameworks and IaC to improve scalability and reduce manual intervention. Operational Security, SRE & Assurance: Ensure security platforms are resilient, continuously monitored, and designed for 24x7 support and incident response readiness. Embed security telemetry and observability to enable proactive threat detection and automated response. Apply SRE principles to improve reliability, performance, and maintainability of security services. Lead platform health, patching automation, and vulnerability remediation workflows. Define service level objectives (SLOs) and key performance indicators (KPIs) for all security services. Compliance, Governance & Risk Management: Ensure alignment with global compliance requirements such as ISO 27001, NIST, SOC 2, GDPR, and others. Partner with governance, legal, and ISRM teams to implement enforceable policies and standards across identity, endpoint, and data domains. Operationalize policy enforcement through automated controls and continuous compliance checks. Lead risk mitigation efforts with technical solutions that scale across diverse user and system profiles. Financial & Vendor Management: Manage security platform budgets and investments with a focus on cost optimization and long-term value. Evaluate and manage third-party vendors and partners, ensuring they meet technical, contractual, and security expectations. Lead procurement and renewal cycles in alignment with operational and architectural strategies. Leadership & Talent Development: Build and mentor a global team of security engineers, fostering a high-performance, collaborative, and forward-thinking culture. Drive internal knowledge sharing and upskilling programs across security architecture, automation, and secure software engineering. Collaborate cross-functionally with platform, product, and enterprise architecture teams to embed security early and often. What You'll Bring Required Qualifications: 10+ years of experience in cybersecurity, security engineering, or platform security roles. 5+ years in a senior leadership position with accountability for enterprise-scale security platforms. Deep expertise in IAM, endpoint security, and data protection technologies, with proven ability to design and scale global solutions. Experience with security engineering in hybrid and cloud-native environments (AWS, Azure, GCP). Proven track record in automating security controls, implementing zero-trust models, and supporting 24x7 security operations. Strong understanding of compliance frameworks and risk management strategies. Preferred Qualifications: Certifications such as CISSP, CCSP, CISM, AWS/Azure Security Specialty, or equivalent. Experience with tools like Okta, Azure AD, CrowdStrike, Tanium, Zscaler, Vault, and other modern security platforms. Familiarity with DevSecOps principles, Infrastructure as Code, and secure software development practices. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel may be required for business, vendor, or team engagement. Ability to operate in a fast-paced, complex environment, balancing long-term strategy with operational agility. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Aug 01, 2025
Full time
Locations : London Atlanta Boston Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Senior Director - Security Engineering Platform Lead is responsible for leading the design, delivery, and continuous evolution of BCG's security platforms across identity, device, and data protection domains. This role ensures end-to-end security engineering across all technology environments, including cloud, on-prem, and hybrid systems. The leader will drive strategic planning, execution, and operations of scalable, automated, and resilient security controls that protect BCG's global operations and users, while enabling innovation and agility across BCG Core, BCG X, and CT worldwide. This role is also accountable for embedding security within DevSecOps practices, enforcing automation at scale, and applying Site Reliability Engineering (SRE) principles across all security services. The role requires strong partnership with ISRM, with a focus on balancing and prioritizing security requirements, automation opportunities, user experience needs, and broader business outcomes. Key Responsibilities: Strategic Leadership & Transformation: Define and execute a unified security engineering strategy that addresses identity, endpoint, and data protection across all environments. Lead the design and implementation of scalable, automated security solutions that integrate seamlessly into enterprise platforms and user experiences. Establish a global security architecture and engineering roadmap focused on prevention, detection, and rapid response. Drive continuous improvement of security posture while aligning with business needs, regulatory requirements, and user experience expectations. Champion DevSecOps practices to embed security early into development and delivery workflows. Security Platform Engineering: Lead end-to-end engineering for identity and access management (IAM), including authentication, authorization, and privileged access controls. Oversee endpoint security architecture and enforcement, ensuring comprehensive coverage for threat detection, malware prevention, and device compliance. Build and operate scalable data protection solutions, including data loss prevention (DLP), secrets management, encryption, and classification. Integrate security controls into CI/CD pipelines, cloud-native services, and on-prem platforms to enforce security-by-design principles. Deliver security capabilities that support modern work scenarios, remote access, zero-trust networking, and AI/ML workloads. Leverage automation frameworks and IaC to improve scalability and reduce manual intervention. Operational Security, SRE & Assurance: Ensure security platforms are resilient, continuously monitored, and designed for 24x7 support and incident response readiness. Embed security telemetry and observability to enable proactive threat detection and automated response. Apply SRE principles to improve reliability, performance, and maintainability of security services. Lead platform health, patching automation, and vulnerability remediation workflows. Define service level objectives (SLOs) and key performance indicators (KPIs) for all security services. Compliance, Governance & Risk Management: Ensure alignment with global compliance requirements such as ISO 27001, NIST, SOC 2, GDPR, and others. Partner with governance, legal, and ISRM teams to implement enforceable policies and standards across identity, endpoint, and data domains. Operationalize policy enforcement through automated controls and continuous compliance checks. Lead risk mitigation efforts with technical solutions that scale across diverse user and system profiles. Financial & Vendor Management: Manage security platform budgets and investments with a focus on cost optimization and long-term value. Evaluate and manage third-party vendors and partners, ensuring they meet technical, contractual, and security expectations. Lead procurement and renewal cycles in alignment with operational and architectural strategies. Leadership & Talent Development: Build and mentor a global team of security engineers, fostering a high-performance, collaborative, and forward-thinking culture. Drive internal knowledge sharing and upskilling programs across security architecture, automation, and secure software engineering. Collaborate cross-functionally with platform, product, and enterprise architecture teams to embed security early and often. What You'll Bring Required Qualifications: 10+ years of experience in cybersecurity, security engineering, or platform security roles. 5+ years in a senior leadership position with accountability for enterprise-scale security platforms. Deep expertise in IAM, endpoint security, and data protection technologies, with proven ability to design and scale global solutions. Experience with security engineering in hybrid and cloud-native environments (AWS, Azure, GCP). Proven track record in automating security controls, implementing zero-trust models, and supporting 24x7 security operations. Strong understanding of compliance frameworks and risk management strategies. Preferred Qualifications: Certifications such as CISSP, CCSP, CISM, AWS/Azure Security Specialty, or equivalent. Experience with tools like Okta, Azure AD, CrowdStrike, Tanium, Zscaler, Vault, and other modern security platforms. Familiarity with DevSecOps principles, Infrastructure as Code, and secure software development practices. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel may be required for business, vendor, or team engagement. Ability to operate in a fast-paced, complex environment, balancing long-term strategy with operational agility. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations: Boston London Munich Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do To realize our digital transformation, we need to transform our products, experiences, processes, technology and how we operate. We are looking for people who are passionate about Agile ways of working and want to spread this approach within our teams and business processes. To execute this transformation, we need people who take the lead in defining standards and guardrails of working and developing expertise within the portfolio. As portfolio architect you will define and design technology solutions that optimize our solutions for rapid innovation whilst also making sure we manage risks such as cyber security and operational resilience. You will act as pioneer, thought leader, problem solver, and be sought out for your expertise by product and engineering teamsIn your role you will bridge enterprise architecture and engineering and will own the design products and solutions within the Risk portfolio. Using proven BCG's DDP architecture framework to identify, own and advance the digital transformation in the portfolio. You will optimize against many requirements such as functional needs, quality attributes (e.g., security, usability), cost, sustainability, and enterprise-wide goals (e.g., cloud and API enablement,ai). You document architecture views and deliver architecture artefacts required by the delivery process and enable teams to maximize automation in the CI/CD pipeline. Moreover, you will be a hands-on participant in architecture proof of concepts, innovation initiatives, and performance tuning activities. Researching/analyzing emerging technologies, as well as designing and advocating new technologies, architectures, and products in collaboration with system and service owners is part of your profile. Same is true for identifying risks within proposed solution architectures and developing mitigation plans, ensuring that solution architectures are scalable and sustainable for operations. You propose architectural epics and stories to implement the architectural runway and clear technical debt, document quality attributes in epics & stories, and define acceptance criteria. Among your responsibilities, you will: Own and influence architecture decisions across the Portfolio, ensuring it is in alignment with BCG standards, and design principles. Own the annual DDP refresh (Data & Digital Platforms) architecture for the portfolio that covers tech maturity, road mapping, integrations, security, and data strategies. Create reference architecture focused on design principles, detailed APIs, and major systems dependencies between business and IT Define the principles, guidelines, standards, and solution patterns to ensure solution decisions are aligned with the enterprise's future-state architecture vision Analyze the business-IT environment to detect critical deficiencies, legacy, and technical debt and recommend solutions for improvement Author the strategic architecture for the Portfolio to state the architecture needed to meet the business requirements Stay up to date with emerging technology trends within the industry to innovate and champion modern technologies/frameworks/tools where appropriate YOU'RE GOOD AT To be successful, you should bring sound development and architecture experience leveraging technologies to drive technical governance, innovation, integration and cloud-oriented strategies. Ideally, you thrive in a work environment that requires strong problem solving, analytical and decision-making skills, and independent self-direction, coupled with an aptitude for collaboration and open communication. Thought leadership in technology innovation and transformation Partnering with the Product Portfolio Lead, Technical Area Lead and Enterprise Architects to envision and deliver on the architectural roadmap and priorities for the portfolio. Translating business and technical requirements into an architectural blueprint to achieve business objectives and documenting all solution architecture design and analysis work Leading evaluation, analysis, and design for the implementation of a solution architecture Demonstrated ability to collaborate with and lead cross-functional groups; and to prioritize regular workload, special tasks, and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within an established time frame. Valuing simplicity and being unafraid to challenge technical constraints and procedures to enable an agile, high-performing team. Comfortable partnering with Product Owners and technical leadership and providing a data-driven approach to decision making, both in the day-to-day management and in making strategic trade-offs Committing to cross-functional collaboration to achieve the best results for the organization Passionate about building enterprise-grade, scalable solutions, that add long-term value to the firm High level of initiative, self-motivation, resourcefulness and collaboration Building relationships and reliable team player, displaying consideration and respect for others Performing successfully in a fast-paced, multi-cultural and service-oriented environment Interpreting rules and guidelines flexibly to enhance the business and aligning with BCG's values and culture Exhibiting ownership and accountability for yourself and the team Attention to detail, well organized, and able to set priorities and take decisions Being flexible to be available outside of normal business hours for international calls as needed What You'll Bring Education and Certifications Bachelor's degree in information science, data management, computer science or related field. 15+ years of relevant experience in IT architecture with strong technical background, preferably in large international organizations Experience with scalable architectures, API management, serverless technologies, and SaaS low code platform-tools/technologies Demonstrated experience communicating complex system architecture technologies, patterns, artifacts, and roadmaps to senior business leadership Good understanding of technology-enabled business transformation, Digital transformation, Organizational transformation, delivering enterprise-level Digital projects Knowledge of Agile Methodologies and ways of working (Scrum, XP, DevOps ), understanding and applying a "servant leader" mindset, and with the ability to engage in Agile ceremonies to provide teams necessary direction and guidance Nice to have - IT Architect certification: Open Group certification (e.g., TOGAF Certified, Certified Architect Master) Functional/Technical Skills Strong experience as an IT architect in complex and heterogeneous environment Solid experience of designing end-to-end architecture and design of applications using one or more platforms Expertise in integrating Software as a Service (SaaS) solutions in complex environment Domain experience in Risk solutions, ideally with experience in leading a Risk Transformation project High level of expertise in understanding data architecture and supporting technologies Experience in collaborating with agile development teams in reviewing application architecture, design and implementation against quality standards Solid experience in modern design patterns Expertise towards SOA & Microservices architecture implementation using REST APIs, queue-based messaging patterns, relational and NoSQL databases Working knowledge of Machine learning model integration and MLOps pipelines. Working knowledge of orchestration for AI services. Working knowledge of on-premises/cloud-based infrastructures, SDLC pipelines, and deployments/configurations and definition/evangelism of best practices/standards Proven advanced experience with systems integration, IT industry standards, architecture principles design, and service level agreement definition Strong focus on promoting component re-use in architecture designs Experienced in software delivery including CI/CD and related DevSecOps practices, working with cloud-based platforms such as Azure or AWS Strong software design & development principles, with a focus on system stability, reusability and performance optimized for a global audience Strong understanding of application testing, diagnostics, and performance tuning Strong understanding of TDD and BDD methodologies. And workable knowledge of Data ingestion pipelines Front-end JavaScript frameworks like Angular & React and Vue AWS Azure . click apply for full job details
Aug 01, 2025
Full time
Locations: Boston London Munich Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do To realize our digital transformation, we need to transform our products, experiences, processes, technology and how we operate. We are looking for people who are passionate about Agile ways of working and want to spread this approach within our teams and business processes. To execute this transformation, we need people who take the lead in defining standards and guardrails of working and developing expertise within the portfolio. As portfolio architect you will define and design technology solutions that optimize our solutions for rapid innovation whilst also making sure we manage risks such as cyber security and operational resilience. You will act as pioneer, thought leader, problem solver, and be sought out for your expertise by product and engineering teamsIn your role you will bridge enterprise architecture and engineering and will own the design products and solutions within the Risk portfolio. Using proven BCG's DDP architecture framework to identify, own and advance the digital transformation in the portfolio. You will optimize against many requirements such as functional needs, quality attributes (e.g., security, usability), cost, sustainability, and enterprise-wide goals (e.g., cloud and API enablement,ai). You document architecture views and deliver architecture artefacts required by the delivery process and enable teams to maximize automation in the CI/CD pipeline. Moreover, you will be a hands-on participant in architecture proof of concepts, innovation initiatives, and performance tuning activities. Researching/analyzing emerging technologies, as well as designing and advocating new technologies, architectures, and products in collaboration with system and service owners is part of your profile. Same is true for identifying risks within proposed solution architectures and developing mitigation plans, ensuring that solution architectures are scalable and sustainable for operations. You propose architectural epics and stories to implement the architectural runway and clear technical debt, document quality attributes in epics & stories, and define acceptance criteria. Among your responsibilities, you will: Own and influence architecture decisions across the Portfolio, ensuring it is in alignment with BCG standards, and design principles. Own the annual DDP refresh (Data & Digital Platforms) architecture for the portfolio that covers tech maturity, road mapping, integrations, security, and data strategies. Create reference architecture focused on design principles, detailed APIs, and major systems dependencies between business and IT Define the principles, guidelines, standards, and solution patterns to ensure solution decisions are aligned with the enterprise's future-state architecture vision Analyze the business-IT environment to detect critical deficiencies, legacy, and technical debt and recommend solutions for improvement Author the strategic architecture for the Portfolio to state the architecture needed to meet the business requirements Stay up to date with emerging technology trends within the industry to innovate and champion modern technologies/frameworks/tools where appropriate YOU'RE GOOD AT To be successful, you should bring sound development and architecture experience leveraging technologies to drive technical governance, innovation, integration and cloud-oriented strategies. Ideally, you thrive in a work environment that requires strong problem solving, analytical and decision-making skills, and independent self-direction, coupled with an aptitude for collaboration and open communication. Thought leadership in technology innovation and transformation Partnering with the Product Portfolio Lead, Technical Area Lead and Enterprise Architects to envision and deliver on the architectural roadmap and priorities for the portfolio. Translating business and technical requirements into an architectural blueprint to achieve business objectives and documenting all solution architecture design and analysis work Leading evaluation, analysis, and design for the implementation of a solution architecture Demonstrated ability to collaborate with and lead cross-functional groups; and to prioritize regular workload, special tasks, and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within an established time frame. Valuing simplicity and being unafraid to challenge technical constraints and procedures to enable an agile, high-performing team. Comfortable partnering with Product Owners and technical leadership and providing a data-driven approach to decision making, both in the day-to-day management and in making strategic trade-offs Committing to cross-functional collaboration to achieve the best results for the organization Passionate about building enterprise-grade, scalable solutions, that add long-term value to the firm High level of initiative, self-motivation, resourcefulness and collaboration Building relationships and reliable team player, displaying consideration and respect for others Performing successfully in a fast-paced, multi-cultural and service-oriented environment Interpreting rules and guidelines flexibly to enhance the business and aligning with BCG's values and culture Exhibiting ownership and accountability for yourself and the team Attention to detail, well organized, and able to set priorities and take decisions Being flexible to be available outside of normal business hours for international calls as needed What You'll Bring Education and Certifications Bachelor's degree in information science, data management, computer science or related field. 15+ years of relevant experience in IT architecture with strong technical background, preferably in large international organizations Experience with scalable architectures, API management, serverless technologies, and SaaS low code platform-tools/technologies Demonstrated experience communicating complex system architecture technologies, patterns, artifacts, and roadmaps to senior business leadership Good understanding of technology-enabled business transformation, Digital transformation, Organizational transformation, delivering enterprise-level Digital projects Knowledge of Agile Methodologies and ways of working (Scrum, XP, DevOps ), understanding and applying a "servant leader" mindset, and with the ability to engage in Agile ceremonies to provide teams necessary direction and guidance Nice to have - IT Architect certification: Open Group certification (e.g., TOGAF Certified, Certified Architect Master) Functional/Technical Skills Strong experience as an IT architect in complex and heterogeneous environment Solid experience of designing end-to-end architecture and design of applications using one or more platforms Expertise in integrating Software as a Service (SaaS) solutions in complex environment Domain experience in Risk solutions, ideally with experience in leading a Risk Transformation project High level of expertise in understanding data architecture and supporting technologies Experience in collaborating with agile development teams in reviewing application architecture, design and implementation against quality standards Solid experience in modern design patterns Expertise towards SOA & Microservices architecture implementation using REST APIs, queue-based messaging patterns, relational and NoSQL databases Working knowledge of Machine learning model integration and MLOps pipelines. Working knowledge of orchestration for AI services. Working knowledge of on-premises/cloud-based infrastructures, SDLC pipelines, and deployments/configurations and definition/evangelism of best practices/standards Proven advanced experience with systems integration, IT industry standards, architecture principles design, and service level agreement definition Strong focus on promoting component re-use in architecture designs Experienced in software delivery including CI/CD and related DevSecOps practices, working with cloud-based platforms such as Azure or AWS Strong software design & development principles, with a focus on system stability, reusability and performance optimized for a global audience Strong understanding of application testing, diagnostics, and performance tuning Strong understanding of TDD and BDD methodologies. And workable knowledge of Data ingestion pipelines Front-end JavaScript frameworks like Angular & React and Vue AWS Azure . click apply for full job details
Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can continue to grow, belong, and thrive. Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team. Grow Your Career with NTT DATA In this role the individual will be responsible to lead and manage the team of GIN Sales Representatives in Europe, comprising Global Client Managers and Strategic Client Managers, as part of GIN's Strategic Sales organisation. The Director of Sales will be directly responsible for leading their team to generate new incremental monthly recurring revenue (NIMRR) by selling GIN services to new logo customers as well as managing select strategic accounts. Both the role and the team are based out of NTT's London office. The Director of Sales will be expected to work with other members of the Sales Management Team as well as across other departments such as GIN Finance, Product Management, IP Engineering, IP Operations, the NOC, and Customer Engineering to help with or lead specific projects pertaining to GIN revenue generation and revenue retention within the Sales Channel. What you'll be doing Essential Functions/Duties Develop, coach and manage a sales organisation with both direct and indirect collaboration, working within a target market focused on IP Transit customers with requirements for high bandwidth services. Provide deal support for sales opportunities for both new and select existing customers, including pricing approval and overall deal management. Interface closely with Product Management, Sales Management, IP Operations, and other groups within GIN to provide feedback on market trends, business development opportunities, competitive issues, and client needs. As a part of the GIN Sales Management Team, the Director of Sales will be providing regular updates regarding assigned team sales activities in addition to weekly and monthly reporting against key performance metrics. Track progress and analyse trends of ongoing sales opportunities for their team, and ultimately responsible for reporting on this activity to Sales Management. Work with Product Development and Marketing teams to leverage necessary tools and resources to promote the success of the Sales Team. Required flexibility to work outside of standard 9am-5pm UK time zone hours. Enforces performance standards and addresses problems/issues in a timely fashion. Responsible for ensuring staff participates and successfully completes all companywide mandated training in a timely manner. Complies with Corporate Equal Employment Opportunity and Affirmative Action Standards. Complies with all Ethics and professional standards. Complies with all corporate and organisational security policies and guidelines. Good knowledge of all Microsoft Office and Salesforce applications. Ability to travel between up to 50% of the time. Qualifications (Knowledge/Skills/Abilities) Core Competencies Has previously managed an international, national or regional team of professional sales executives. Must have a working knowledge of Private Peering agreements and the network implications surrounding these types of relationships. Excellent communication abilities in both verbal and written genres. Well-honed teamwork skills including the ability to work with executive level prospects and customers. Proven track record of success of meeting or exceeding a team quota. Proven experience in developing and delivering effective sales process and tactical coaching to a sales team. Proven ability to analyse a customer's need and develop and recommend alternative solutions to meet that need. Being a seasoned negotiator with solid effective conflict resolution skills. High technical aptitude with ability to accurately articulate the underlying technologies and applications of the Internet. Experience working within wholesale telecommunications is highly preferred. Education and Experience: A bachelor's degree in Business, Marketing, Computer Science, Engineering or a related field is preferred. 8+ years of sales and/or business development experience, including experience in developing complex multi-component business solutions. 5+ years of experience specifically within the Telecom or IP industries. Workplace type: Hybrid Working Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today
Jul 31, 2025
Full time
Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can continue to grow, belong, and thrive. Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team. Grow Your Career with NTT DATA In this role the individual will be responsible to lead and manage the team of GIN Sales Representatives in Europe, comprising Global Client Managers and Strategic Client Managers, as part of GIN's Strategic Sales organisation. The Director of Sales will be directly responsible for leading their team to generate new incremental monthly recurring revenue (NIMRR) by selling GIN services to new logo customers as well as managing select strategic accounts. Both the role and the team are based out of NTT's London office. The Director of Sales will be expected to work with other members of the Sales Management Team as well as across other departments such as GIN Finance, Product Management, IP Engineering, IP Operations, the NOC, and Customer Engineering to help with or lead specific projects pertaining to GIN revenue generation and revenue retention within the Sales Channel. What you'll be doing Essential Functions/Duties Develop, coach and manage a sales organisation with both direct and indirect collaboration, working within a target market focused on IP Transit customers with requirements for high bandwidth services. Provide deal support for sales opportunities for both new and select existing customers, including pricing approval and overall deal management. Interface closely with Product Management, Sales Management, IP Operations, and other groups within GIN to provide feedback on market trends, business development opportunities, competitive issues, and client needs. As a part of the GIN Sales Management Team, the Director of Sales will be providing regular updates regarding assigned team sales activities in addition to weekly and monthly reporting against key performance metrics. Track progress and analyse trends of ongoing sales opportunities for their team, and ultimately responsible for reporting on this activity to Sales Management. Work with Product Development and Marketing teams to leverage necessary tools and resources to promote the success of the Sales Team. Required flexibility to work outside of standard 9am-5pm UK time zone hours. Enforces performance standards and addresses problems/issues in a timely fashion. Responsible for ensuring staff participates and successfully completes all companywide mandated training in a timely manner. Complies with Corporate Equal Employment Opportunity and Affirmative Action Standards. Complies with all Ethics and professional standards. Complies with all corporate and organisational security policies and guidelines. Good knowledge of all Microsoft Office and Salesforce applications. Ability to travel between up to 50% of the time. Qualifications (Knowledge/Skills/Abilities) Core Competencies Has previously managed an international, national or regional team of professional sales executives. Must have a working knowledge of Private Peering agreements and the network implications surrounding these types of relationships. Excellent communication abilities in both verbal and written genres. Well-honed teamwork skills including the ability to work with executive level prospects and customers. Proven track record of success of meeting or exceeding a team quota. Proven experience in developing and delivering effective sales process and tactical coaching to a sales team. Proven ability to analyse a customer's need and develop and recommend alternative solutions to meet that need. Being a seasoned negotiator with solid effective conflict resolution skills. High technical aptitude with ability to accurately articulate the underlying technologies and applications of the Internet. Experience working within wholesale telecommunications is highly preferred. Education and Experience: A bachelor's degree in Business, Marketing, Computer Science, Engineering or a related field is preferred. 8+ years of sales and/or business development experience, including experience in developing complex multi-component business solutions. 5+ years of experience specifically within the Telecom or IP industries. Workplace type: Hybrid Working Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential. Title and Summary Director, Open Finance Network Standards Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our Decency Quotient (DQ) drives our culture and everything we do. We cultivate an inclusive environment that respects individual strengths, perspectives, and experiences. We believe that diverse backgrounds drive innovation, enable better decision-making, and lead to stronger business results. About the Team The Mastercard Open Finance product team brings to life our vision of empowering consumers to benefit from their financial data. We focus on creating innovative solutions that unlock FinTech potential and simplify everyday consumer experiences. Trusted by leading organizations, our platform enables some of the industry's most transformative services. As a key driver of growth in this fast-expanding area, our team is shaping the future of financial connectivity by delivering new capabilities to market. Role Overview We empower people and businesses to access accounts securely and conveniently for enabling new financial services and providing payment choice. This unlocks opportunities to extend financial access and inclusion across a number of use cases including account opening, lending, payments, and open banking for business. The Director, Open Finance Network Standards will lead the definition of our strategy around key areas of focus for enabling our core use cases, and coordinate global industry standards, schemes, best practices, and operating models to execute our franchise strategy across our platform. Another key area of focus is engagement across our global Open Finance product teams to align strategy and roadmap with global objectives. Responsibilities Define Mastercard's standards and program model for enabling key use cases such as payments and data management on our platform. Engage with Mastercard cross-functional teams to socialize the global vision and strategy for Open Finance program models while identifying ways to centralize and operationalize strategy execution. Represent business interests in partnership with the Industry Engagement group across markets, while driving thought leadership to other business partners and bringing opportunities for influence back to the product team. Be the expert in Open Finance, its use cases, and the impact of market trends across the ecosystem. Inform value propositions and product development opportunities that support our strategy for scale. Execute the Franchise frameworks to accelerate time to revenue and distribution models of key capabilities for Open Finance, Open Banking, Payments, and Account Opening use cases. Coordinate with regional product stakeholders to identify synergies and opportunities for innovation. Maintain a pulse on industry dynamics and competitive moves to operate as a thought leader in industry forums. Qualifications & Skills To succeed in this role, you will have: Solid understanding of our clients' top use cases with a key focus on open banking, account-to-account payments, and industry trends; global experience is a strong plus. Ability to understand complex technology and workflows, develop network operating guidelines, and explain them simply to both internal and external audiences. Understanding of the Mastercard Franchise approach, program requirements, and relevant supporting material provided to our customers. Creative problem-solving that brings in different perspectives connecting client needs with Mastercard strategy. Deep experience in global payments and/or financial technology with understanding of open banking and the regulatory landscape. Strong ability to execute initiatives in cross-functional teams, driving for excellence in quality and timeliness. Strength in connecting people and ideas; ability to operate in a matrix environment and establish effective working relationships across the business and geographies. Effective listener and influencer with a demonstrated ability to create and build strong cross-functional partnerships. Excellent communication, presentation, and writing skills with analytical and problem-solving capabilities. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Jul 30, 2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential. Title and Summary Director, Open Finance Network Standards Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our Decency Quotient (DQ) drives our culture and everything we do. We cultivate an inclusive environment that respects individual strengths, perspectives, and experiences. We believe that diverse backgrounds drive innovation, enable better decision-making, and lead to stronger business results. About the Team The Mastercard Open Finance product team brings to life our vision of empowering consumers to benefit from their financial data. We focus on creating innovative solutions that unlock FinTech potential and simplify everyday consumer experiences. Trusted by leading organizations, our platform enables some of the industry's most transformative services. As a key driver of growth in this fast-expanding area, our team is shaping the future of financial connectivity by delivering new capabilities to market. Role Overview We empower people and businesses to access accounts securely and conveniently for enabling new financial services and providing payment choice. This unlocks opportunities to extend financial access and inclusion across a number of use cases including account opening, lending, payments, and open banking for business. The Director, Open Finance Network Standards will lead the definition of our strategy around key areas of focus for enabling our core use cases, and coordinate global industry standards, schemes, best practices, and operating models to execute our franchise strategy across our platform. Another key area of focus is engagement across our global Open Finance product teams to align strategy and roadmap with global objectives. Responsibilities Define Mastercard's standards and program model for enabling key use cases such as payments and data management on our platform. Engage with Mastercard cross-functional teams to socialize the global vision and strategy for Open Finance program models while identifying ways to centralize and operationalize strategy execution. Represent business interests in partnership with the Industry Engagement group across markets, while driving thought leadership to other business partners and bringing opportunities for influence back to the product team. Be the expert in Open Finance, its use cases, and the impact of market trends across the ecosystem. Inform value propositions and product development opportunities that support our strategy for scale. Execute the Franchise frameworks to accelerate time to revenue and distribution models of key capabilities for Open Finance, Open Banking, Payments, and Account Opening use cases. Coordinate with regional product stakeholders to identify synergies and opportunities for innovation. Maintain a pulse on industry dynamics and competitive moves to operate as a thought leader in industry forums. Qualifications & Skills To succeed in this role, you will have: Solid understanding of our clients' top use cases with a key focus on open banking, account-to-account payments, and industry trends; global experience is a strong plus. Ability to understand complex technology and workflows, develop network operating guidelines, and explain them simply to both internal and external audiences. Understanding of the Mastercard Franchise approach, program requirements, and relevant supporting material provided to our customers. Creative problem-solving that brings in different perspectives connecting client needs with Mastercard strategy. Deep experience in global payments and/or financial technology with understanding of open banking and the regulatory landscape. Strong ability to execute initiatives in cross-functional teams, driving for excellence in quality and timeliness. Strength in connecting people and ideas; ability to operate in a matrix environment and establish effective working relationships across the business and geographies. Effective listener and influencer with a demonstrated ability to create and build strong cross-functional partnerships. Excellent communication, presentation, and writing skills with analytical and problem-solving capabilities. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Locations : Canary Wharf Boston Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Delivering our clients, unrivalled experience of exceptional service, value and flexibility is part of our DNA. As a Global IT Platform Management Director, you will lead the end-to-end platform management, cohesive cross-platform planning, driving delivery excellence, robust governance, and alignment with enterprise-wide objectives across the platform engineering ecosystem. This high-impact leadership role is critical in scaling platform engineering and managing complexity at an enterprise level. The ideal candidate brings a strong track record of cross-functional leadership, governance rigor, and platform lifecycle ownership in complex global environments. Among your responsibilities, you will: Platform Management & Strategic Delivery Lead strategic planning and execution of technology platform roadmaps across portfolios. Drive cohesive platform delivery through integrated planning, cross-portfolio prioritization, and coordinated execution across multiple platform engineering portfolios and teams. Monitor and report on platform-level KPIs, delivery health, and value realization. Ensure timely tracking and fulfillment of platform-specific commitments, including OKRs, milestones, and funding allocations. Cross-Portfolio Governance & Prioritization Implement a unified governance model to manage prioritization, dependencies, and trade-offs across platforms and programs. Facilitate transparency and alignment across portfolios, balancing strategic objectives and operational capacity. Govern cross-functional intake processes to ensure enterprise-wide visibility into platform demands and commitments. Risk, Dependency, and Compliance Oversight Establish and manage frameworks for identifying, tracking, and mitigating platform-level risks and interdependencies. Partner with architecture and security teams to embed compliance, policy adherence, and risk mitigation into delivery workflows. Lead platform security tracking and ensure integration of privacy, legal, and regulatory standards across the lifecycle. Metrics, Reporting, and Stakeholder Engagement Develop and maintain executive dashboards and reports to track platform performance, delivery metrics, and overall health. Drive a metrics-driven approach to decision-making, providing insights to senior leaders and steering committees. Engage regularly with senior stakeholders (e.g., CTO, Platform Leaders, Finance, Security, Architecture) to ensure alignment, resolve blockers, and drive continuous improvement. Champion Culture, Agility, and Continuous Improvement Embed programmatic excellence, business agility, and delivery discipline within the platform engineering organization. Promote a culture of high accountability, clear ownership, and performance metrics. Regularly evaluate and improve platform delivery frameworks, tooling, and ways of working. YOU'RE GOOD AT Navigating and managing ambiguity and complexity at scale. Demonstrated ability to manage interdependencies, platform roadmaps, and risk controls across diverse workstreams. Proven experience implementing portfolio-level governance frameworks and delivering measurable outcomes in matrixed environments. Influencing and aligning senior stakeholders and cross-functional teams. Driving execution with structure, precision, and high ownership. Bringing systems thinking, risk management, and clear planning. Facilitating change, leading through influence, and enabling outcomes through strong governance and leadership. What You'll Bring Undergraduate degree required; Master's degree or MBA a strong plus. 12+ years of experience in IT, Digital, or Platform Delivery roles, with deep exposure to enterprise program management, governance, or strategy. Proven experience managing high value programs across global organizations. Strong understanding of agile principles and ways of working including scrum & Kanban. Strong understanding of technology enabled business, digital and organizational transformations, delivering enterprise IT and Digital services. Entrepreneurial drive and ability to achieve goals in an innovative and fast-paced environment. Familiarity with tools such as JIRA, Confluence, SharePoint or similar. Excellent communication, stakeholder engagement, and presentation skills. Who You'll Work With Platform Engineering Teams, Product Portfolios, Architecture, Security, Finance, TMO, and Digital Delivery leads across BCG. Platform Management Lead, Portfolio Leads, Platform Team Leads for integration and alignment. Executive leadership for program updates, steering, and governance. Agile coaches and Delivery Owners to embed scalable delivery practices. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $168,000.00 - $206,000.00. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jul 30, 2025
Full time
Locations : Canary Wharf Boston Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Delivering our clients, unrivalled experience of exceptional service, value and flexibility is part of our DNA. As a Global IT Platform Management Director, you will lead the end-to-end platform management, cohesive cross-platform planning, driving delivery excellence, robust governance, and alignment with enterprise-wide objectives across the platform engineering ecosystem. This high-impact leadership role is critical in scaling platform engineering and managing complexity at an enterprise level. The ideal candidate brings a strong track record of cross-functional leadership, governance rigor, and platform lifecycle ownership in complex global environments. Among your responsibilities, you will: Platform Management & Strategic Delivery Lead strategic planning and execution of technology platform roadmaps across portfolios. Drive cohesive platform delivery through integrated planning, cross-portfolio prioritization, and coordinated execution across multiple platform engineering portfolios and teams. Monitor and report on platform-level KPIs, delivery health, and value realization. Ensure timely tracking and fulfillment of platform-specific commitments, including OKRs, milestones, and funding allocations. Cross-Portfolio Governance & Prioritization Implement a unified governance model to manage prioritization, dependencies, and trade-offs across platforms and programs. Facilitate transparency and alignment across portfolios, balancing strategic objectives and operational capacity. Govern cross-functional intake processes to ensure enterprise-wide visibility into platform demands and commitments. Risk, Dependency, and Compliance Oversight Establish and manage frameworks for identifying, tracking, and mitigating platform-level risks and interdependencies. Partner with architecture and security teams to embed compliance, policy adherence, and risk mitigation into delivery workflows. Lead platform security tracking and ensure integration of privacy, legal, and regulatory standards across the lifecycle. Metrics, Reporting, and Stakeholder Engagement Develop and maintain executive dashboards and reports to track platform performance, delivery metrics, and overall health. Drive a metrics-driven approach to decision-making, providing insights to senior leaders and steering committees. Engage regularly with senior stakeholders (e.g., CTO, Platform Leaders, Finance, Security, Architecture) to ensure alignment, resolve blockers, and drive continuous improvement. Champion Culture, Agility, and Continuous Improvement Embed programmatic excellence, business agility, and delivery discipline within the platform engineering organization. Promote a culture of high accountability, clear ownership, and performance metrics. Regularly evaluate and improve platform delivery frameworks, tooling, and ways of working. YOU'RE GOOD AT Navigating and managing ambiguity and complexity at scale. Demonstrated ability to manage interdependencies, platform roadmaps, and risk controls across diverse workstreams. Proven experience implementing portfolio-level governance frameworks and delivering measurable outcomes in matrixed environments. Influencing and aligning senior stakeholders and cross-functional teams. Driving execution with structure, precision, and high ownership. Bringing systems thinking, risk management, and clear planning. Facilitating change, leading through influence, and enabling outcomes through strong governance and leadership. What You'll Bring Undergraduate degree required; Master's degree or MBA a strong plus. 12+ years of experience in IT, Digital, or Platform Delivery roles, with deep exposure to enterprise program management, governance, or strategy. Proven experience managing high value programs across global organizations. Strong understanding of agile principles and ways of working including scrum & Kanban. Strong understanding of technology enabled business, digital and organizational transformations, delivering enterprise IT and Digital services. Entrepreneurial drive and ability to achieve goals in an innovative and fast-paced environment. Familiarity with tools such as JIRA, Confluence, SharePoint or similar. Excellent communication, stakeholder engagement, and presentation skills. Who You'll Work With Platform Engineering Teams, Product Portfolios, Architecture, Security, Finance, TMO, and Digital Delivery leads across BCG. Platform Management Lead, Portfolio Leads, Platform Team Leads for integration and alignment. Executive leadership for program updates, steering, and governance. Agile coaches and Delivery Owners to embed scalable delivery practices. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $168,000.00 - $206,000.00. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Senior IT Security Specialist. London. Posting Date: 07/15/2025. Deadline: 07/31/2025 Role Purpose This role is centered on global identity and access management (IAM), with a primary focus on Microsoft Entra ID. The ideal candidate may bring experience expertise across the broader Microsoft 365 security ecosystem: Intune, Defender, and Sentinel.dmap for identity and security technologies while ensuring a secure, compliant, and well-governed environment. Key Responsibilities Serve as SME for hybrid Microsoft Entra ID, by providing strategic guidance, technical leadership, and hands-on support for identity and access management initiatives Configure and manage Conditional Access, PIM, and RBAC to enforce adaptive access controls and identity governance aligned with modern security frameworks emphasizing continuous evaluation of user, device, and session risk Configure and troubleshoot SSO, Provisioning, and any other MFA integrations with enterprise applications Track and incorporate operational/incident trends to evolve enterprise IAM and security posture Troubleshoot and resolve complex identity and endpoint security issues in real time Maintenance of Microsoft Intune, to support device compliance, configuration profiles, and related security controls to improve security postures Maintenance of Microsoft Defender for Endpoint, with a strong understanding of threat protection, attack surface reduction, and endpoint detection and response Maintenance of Microsoft Sentinel, to aid in building and managing analytics rules, workbooks, playbooks, and incident response workflows within a SIEM environment Perform cloud security analysis, configuration assessments, and develop tailored recommendations for internal teams and external clients Provide technical guidance and support for Microsoft 365 E5 security services, including solution design, implementation strategies, and operational optimization. The ideal candidate Minimum of 5 years of experience in IT Security, cloud architecture, IAM or related roles Experience architecting and implementing IAM strategies Solid experience with KQL, PowerShell, and automated policy deployment Experience designing and implementing policies and procedures related to: Cloud tenant security (O365), Conditional Access, PIM, MFA, Auditing, logging, threat detection Bachelor's degree in computer science, cybersecurity, or related technical field (or equivalent experience) Preferred certifications: Microsoft certifications such as Identity and Access Administrator Associate, Security Operations Analyst Associate, or Information Protection Administrator CISSP, GIAC, Security+, or other relevant IT security certifications Previous work in technical consulting or client-facing security engineering roles Deep understanding of hybrid Active Directory configurations and cloud-native identity governance Working knowledge of Defender for Cloud, Sentinel playbooks, and advanced security workloads Integration of HRIS or ERP tools with Entra and AD What we offer Exceptional opportunities to learn, grow, and make an impact; from a generous annual professional development allowance for every employee to onsite training and learning conversations with visiting experts. Excellent benefits and perks to promote well-being and a healthy work-life balance, including: Generous time off, as well as our standard Open Society close at year-end (where vacation days are not required) and flexible work arrangements. Employer-paid health insurance and dental plans for individuals and families (no employee contribution required). Exceptional retirement savings plan (non-contributory for employees) and life insurance. Progressive paid parental leave, reproductive and family planning support, and much more. A commitment to nurturing a diverse and inclusive workplace, so you can bring your whole self to work and make a positive impact. Who we are Open Society Foundations aim to establish vibrant and inclusive democracies where governments are accountable to their citizens. Our operating model organizes grantmaking around specific, time-limited projects, developed alongside support for established partners, enabling us to respond swiftly to emerging needs. We are committed to promoting human dignity, equality, and rights; reimagining democratic ideals and practice; and advancing equity in governance systems. Guided by our founder's values and the belief in the art of the possible, we engage directly with global entities, individuals, and policymakers through grants, advocacy, impact investing, and strategic human rights litigation to drive positive change. At the heart of our mission is a deep commitment to rights, equity, and justice, inspiring every action we take. Additional Information Open Society Foundations is committed to building an inclusive workforce that reflects the communities we serve. We actively seek applications from talented individuals across all backgrounds, identities, and life experiences. Each candidate is evaluated solely on their unique qualifications without regard to race, age, sex, religion, ethnic origin, nationality, gender, sexual orientation, disability, pregnancy, or any other legally protected characteristics. We are committed to providing reasonable accommodations for candidates with disabilities.
Jul 29, 2025
Full time
Senior IT Security Specialist. London. Posting Date: 07/15/2025. Deadline: 07/31/2025 Role Purpose This role is centered on global identity and access management (IAM), with a primary focus on Microsoft Entra ID. The ideal candidate may bring experience expertise across the broader Microsoft 365 security ecosystem: Intune, Defender, and Sentinel.dmap for identity and security technologies while ensuring a secure, compliant, and well-governed environment. Key Responsibilities Serve as SME for hybrid Microsoft Entra ID, by providing strategic guidance, technical leadership, and hands-on support for identity and access management initiatives Configure and manage Conditional Access, PIM, and RBAC to enforce adaptive access controls and identity governance aligned with modern security frameworks emphasizing continuous evaluation of user, device, and session risk Configure and troubleshoot SSO, Provisioning, and any other MFA integrations with enterprise applications Track and incorporate operational/incident trends to evolve enterprise IAM and security posture Troubleshoot and resolve complex identity and endpoint security issues in real time Maintenance of Microsoft Intune, to support device compliance, configuration profiles, and related security controls to improve security postures Maintenance of Microsoft Defender for Endpoint, with a strong understanding of threat protection, attack surface reduction, and endpoint detection and response Maintenance of Microsoft Sentinel, to aid in building and managing analytics rules, workbooks, playbooks, and incident response workflows within a SIEM environment Perform cloud security analysis, configuration assessments, and develop tailored recommendations for internal teams and external clients Provide technical guidance and support for Microsoft 365 E5 security services, including solution design, implementation strategies, and operational optimization. The ideal candidate Minimum of 5 years of experience in IT Security, cloud architecture, IAM or related roles Experience architecting and implementing IAM strategies Solid experience with KQL, PowerShell, and automated policy deployment Experience designing and implementing policies and procedures related to: Cloud tenant security (O365), Conditional Access, PIM, MFA, Auditing, logging, threat detection Bachelor's degree in computer science, cybersecurity, or related technical field (or equivalent experience) Preferred certifications: Microsoft certifications such as Identity and Access Administrator Associate, Security Operations Analyst Associate, or Information Protection Administrator CISSP, GIAC, Security+, or other relevant IT security certifications Previous work in technical consulting or client-facing security engineering roles Deep understanding of hybrid Active Directory configurations and cloud-native identity governance Working knowledge of Defender for Cloud, Sentinel playbooks, and advanced security workloads Integration of HRIS or ERP tools with Entra and AD What we offer Exceptional opportunities to learn, grow, and make an impact; from a generous annual professional development allowance for every employee to onsite training and learning conversations with visiting experts. Excellent benefits and perks to promote well-being and a healthy work-life balance, including: Generous time off, as well as our standard Open Society close at year-end (where vacation days are not required) and flexible work arrangements. Employer-paid health insurance and dental plans for individuals and families (no employee contribution required). Exceptional retirement savings plan (non-contributory for employees) and life insurance. Progressive paid parental leave, reproductive and family planning support, and much more. A commitment to nurturing a diverse and inclusive workplace, so you can bring your whole self to work and make a positive impact. Who we are Open Society Foundations aim to establish vibrant and inclusive democracies where governments are accountable to their citizens. Our operating model organizes grantmaking around specific, time-limited projects, developed alongside support for established partners, enabling us to respond swiftly to emerging needs. We are committed to promoting human dignity, equality, and rights; reimagining democratic ideals and practice; and advancing equity in governance systems. Guided by our founder's values and the belief in the art of the possible, we engage directly with global entities, individuals, and policymakers through grants, advocacy, impact investing, and strategic human rights litigation to drive positive change. At the heart of our mission is a deep commitment to rights, equity, and justice, inspiring every action we take. Additional Information Open Society Foundations is committed to building an inclusive workforce that reflects the communities we serve. We actively seek applications from talented individuals across all backgrounds, identities, and life experiences. Each candidate is evaluated solely on their unique qualifications without regard to race, age, sex, religion, ethnic origin, nationality, gender, sexual orientation, disability, pregnancy, or any other legally protected characteristics. We are committed to providing reasonable accommodations for candidates with disabilities.
23 days paid holiday increasing to 25 after 2 years Discounts and Cashbacks Employee Assistance Program Refer a Friend Scheme Cycle to Work Scheme Bonus The role Carlisle Support Services is looking for a Managing Director who will be responsible for developing and executing divisional strategies aligned with the overall business strategy to meet short- and long-term objectives. Your core responsibilities will include, but are not limited to: Measuring customer KPIs and ensuring targets are met-quality, fulfillment, and customer satisfaction measures. Identifying risks and informing the COO. Attending customer review meetings based on customer size and value. Leading continuous improvement initiatives driven by customer needs. Driving innovation. Taking full ownership of P&L and collaborating with central functions to clarify financial positions. Engaging the team in monthly performance reviews. Supporting forecasting and budgeting processes. Working with the Head of Operations to address performance issues across contracts. Leading commercial negotiations as needed. Managing annual price uplifts and updating internal systems accordingly. Mapping all customer relationships and ensuring coverage across the team, COO, and CEO. Monitoring and reviewing processes like temp checks and Pulse CRM. Deciding on the frequency of customer review meetings based on contract classification. Maintaining regular 121 updates with key customer contacts to foster relationships. Ensuring contract development processes are in place throughout the contract lifecycle. Conducting 121s at all levels within the division. Developing engagement improvement plans with HR. Overseeing HR cases within the division and ensuring timely resolution. Collaborating with recruitment to develop robust hiring processes for all contracts. Maintaining up-to-date training matrices for every contract. Delivering all costed training within budget. Ensuring management and support teams have development plans aligned with contract profiling grades. Working towards dual service line delivery where feasible. Understanding customer objectives to enable sales growth through additional services. Managing re-tenders efficiently. Working with the sales team to target the right customer profiles for new business. Completing audits related to HSQE and subcontractors. Ensuring compliance with regulatory requirements and best practices. Conducting risk reviews on high-compliance contracts with the HSQE Manager. Creating monthly divisional reports and attending SMT meetings. The ideal candidate Has demonstrable experience in a senior leadership role. Has experience in Support Services operations. Possesses operational expertise in Security Service lines at a senior management level. Understands Events Operations and Rail Security Operations. Has worked closely with business development teams, with a track record of new business wins and growth of existing accounts. Understands risk and compliance at the corporate and operational levels. Has experience dealing with Unions. Possesses strong knowledge across multiple sectors, including NHS, Rail, Events, Education, and Maritime. Can interpret data inputs to analyze performance and inform decisions. Has led and managed multiple sites with geographically diverse teams. Possesses excellent people management skills and has implemented engagement initiatives. Has strong financial and commercial awareness, including P&L management. Has excellent communication skills at all levels. Expected travel across the North of England with overnight stays. Successful candidates will be required to provide original documentation for screening and vetting, including options like passport, driving license, utility bill, HMRC letter, bank statement, payslip, birth certificate, or share code. About us Join a growing, market-leading brand providing support services to major clients like Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and more. Carlisle employs over 5,000 staff across the UK, delivering event, security, cleaning, and retail support services at renowned sites and critical infrastructure. Apply today to embark on an exciting career with opportunities for recognition and progression to help you reach your potential. Equality, Diversity, and Inclusion We are committed to promoting equality, diversity, and inclusion in all employment aspects, judging people solely on merit and ability.
Jul 29, 2025
Full time
23 days paid holiday increasing to 25 after 2 years Discounts and Cashbacks Employee Assistance Program Refer a Friend Scheme Cycle to Work Scheme Bonus The role Carlisle Support Services is looking for a Managing Director who will be responsible for developing and executing divisional strategies aligned with the overall business strategy to meet short- and long-term objectives. Your core responsibilities will include, but are not limited to: Measuring customer KPIs and ensuring targets are met-quality, fulfillment, and customer satisfaction measures. Identifying risks and informing the COO. Attending customer review meetings based on customer size and value. Leading continuous improvement initiatives driven by customer needs. Driving innovation. Taking full ownership of P&L and collaborating with central functions to clarify financial positions. Engaging the team in monthly performance reviews. Supporting forecasting and budgeting processes. Working with the Head of Operations to address performance issues across contracts. Leading commercial negotiations as needed. Managing annual price uplifts and updating internal systems accordingly. Mapping all customer relationships and ensuring coverage across the team, COO, and CEO. Monitoring and reviewing processes like temp checks and Pulse CRM. Deciding on the frequency of customer review meetings based on contract classification. Maintaining regular 121 updates with key customer contacts to foster relationships. Ensuring contract development processes are in place throughout the contract lifecycle. Conducting 121s at all levels within the division. Developing engagement improvement plans with HR. Overseeing HR cases within the division and ensuring timely resolution. Collaborating with recruitment to develop robust hiring processes for all contracts. Maintaining up-to-date training matrices for every contract. Delivering all costed training within budget. Ensuring management and support teams have development plans aligned with contract profiling grades. Working towards dual service line delivery where feasible. Understanding customer objectives to enable sales growth through additional services. Managing re-tenders efficiently. Working with the sales team to target the right customer profiles for new business. Completing audits related to HSQE and subcontractors. Ensuring compliance with regulatory requirements and best practices. Conducting risk reviews on high-compliance contracts with the HSQE Manager. Creating monthly divisional reports and attending SMT meetings. The ideal candidate Has demonstrable experience in a senior leadership role. Has experience in Support Services operations. Possesses operational expertise in Security Service lines at a senior management level. Understands Events Operations and Rail Security Operations. Has worked closely with business development teams, with a track record of new business wins and growth of existing accounts. Understands risk and compliance at the corporate and operational levels. Has experience dealing with Unions. Possesses strong knowledge across multiple sectors, including NHS, Rail, Events, Education, and Maritime. Can interpret data inputs to analyze performance and inform decisions. Has led and managed multiple sites with geographically diverse teams. Possesses excellent people management skills and has implemented engagement initiatives. Has strong financial and commercial awareness, including P&L management. Has excellent communication skills at all levels. Expected travel across the North of England with overnight stays. Successful candidates will be required to provide original documentation for screening and vetting, including options like passport, driving license, utility bill, HMRC letter, bank statement, payslip, birth certificate, or share code. About us Join a growing, market-leading brand providing support services to major clients like Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and more. Carlisle employs over 5,000 staff across the UK, delivering event, security, cleaning, and retail support services at renowned sites and critical infrastructure. Apply today to embark on an exciting career with opportunities for recognition and progression to help you reach your potential. Equality, Diversity, and Inclusion We are committed to promoting equality, diversity, and inclusion in all employment aspects, judging people solely on merit and ability.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Company Secretary - Vice President Overview Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we help build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential. Leveraging Mastercard's global payments network, our account-to-account business provides domestic and cross-border solutions to enable a frictionless future of payments. We help our customers leverage rich messaging functionality and applications to capture business and consumer payment flows both domestically and cross-border; offer solutions to connect, enable, and safeguard the Open Banking ecosystem, and protect banks and their customers from financial crime. All this is supported by account-based data insights and consulting to help our clients optimise their payment strategies across the world. Additionally, Vocalink Limited, our UK business, runs the critical national infrastructures (CNI) that power the UK's real-time and file-based payments and Direct Debit systems, as well as the country's network of ATMs. Globally, our real-time payments infrastructure fuels the digital agenda and payments innovation in Singapore, Thailand, Philippines, Peru and the United States. The role will primarily be as the Company Secretary to Vocalink Limited, a provider of (CNI), regulated by the Bank of England and have overall responsibility for the Vocalink Group entities. In addition, the role will provide advice and support to the company secretary functions for several of Mastercard's directly regulated entities. These include, but are not limited to, the Mastercard Payment Services (MPS) entities, the Mastercard Open Banking Services (MCOBS) entities and the Mastercard Transaction Services (MTS) entities (collectively, the "DRE Businesses"). This newly created role offers a unique and exciting opportunity for the successful candidate to shape and define the position from the ground up. The role will be to work with a team of corporate governance professionals, with extensive experience in designing, maintaining and operating Board and corporate governance structures in some of Mastercard's most regulated subsidiaries. Role We are searching for a Company Secretary/Corporate Governance Professional to lead the provision of company secretarial services to the Vocalink business and advise the DRE Businesses. This person will lead a team of two Assistant Company Secretaries who oversee the Corporate Secretary function for Vocalink and also have a dual reporting line into them from the other Company Secretaries of the DRE Businesses. This person will report to the Assistant General Counsel for Real Time Payments and dual report to the Deputy Corporate Secretary for the overall Mastercard Group within the Global Legal Entity Management Team ("MC GLE Team"). Role Accountabilities: • Company Secretarial support for the Vocalink entities. • Lead and manage a team of company secretaries/corporate governance professionals to ensure effective governance across Vocalink. • Statutory & Regulatory corporate governance compliance for Vocalink and advise the DRE businesses. • Governance Framework and best practices for Vocalink and the DRE Businesses Key Activities: • Team Management: Lead a team of corporate governance professionals to ensure effective governance practices across Vocalink and advise and offer support via a dual reporting line from the other Company Secretaries of the DRE Businesses. • Collaboration: Work with the Global Legal Entity Management Team to implement best practices for Mastercard's regulated entities. • Policy Development: Develop and standardize governance policies and procedures across Vocalink and all DRE Businesses. • Resource Optimization: Ensure efficient use of resources within the governance team and leverage synergies across entities. • Mentoring: Provide advice, mentoring, and development opportunities for all the company secretariat teams. • Board Support: Ensure ongoing Company Secretarial support for the Vocalink Limited Board, including planning, agenda setting, and follow-up actions. • Board Interaction: Encourage effective interaction between each Board and its Accountable Executives across Vocalink and the DRE Businesses. • Compliance Monitoring: Monitor Vocalink compliance with governance, legal, and regulatory requirements, and advise the DRE Businesses where required. • Director Management: Overall responsibility for Vocalink Director appointments, inductions, resignations, training, and applicable regulatory applications. • Board Reviews: Coordinate External Board Effectiveness Reviews and deliver action plans for the Vocalink Limited Board. • Governance Documents: Oversee annual Board and Committee Schedule of Matters, Terms of Reference, and key governance documents for the Vocalink Limited Board and its Committees. • Statutory Disclosures: Overall responsibility for statutory disclosures, including Annual Report & Accounts and Modern Slavery Statement for the Vocalink entities. • Legal Entity Management: Overall responsibility for statutory filings and maintenance of statutory registers and records for the Vocalink entities. • Team Development and Thought Leadership: Develop the capabilities of the Vocalink Company Secretarial Team to ensure quality support and growth opportunities and act as a mentor and advisor to the company secretaries of the DRE Businesses. • Relationship Building: Foster relationships with MC GLE Team, Company Secretarial teams, assigned attorneys, and related functions within the Mastercard Group. • Reporting: Provide regular updates to Mastercard group executives on corporate governance in the DRE Businesses. All About You The successful candidate will possess the following experience: • Proven experience working in a senior company secretary / corporate governance professional role in listed entities and/or entities facing significant direct regulation by e.g. financial regulators or central banks. • Experience working in political environments, building strong relationships with key internal and external stakeholders, corporate executives and other functions necessary for the performance of the role. • Ability to influence, anticipate and proactively address issues that may arise. • Highly organized and detailed oriented: proficient in managing competing priorities and multi-tasking in a fast-paced, deadline-driven environment. • Strong interpersonal and communication skills, and the ability to build relationships and interact effectively with individuals at all levels. • Strategic thinking and thought leadership; ability to provide strategic advice and support to senior leaders, ensuring alignment with team and organizational goals. • Collaborative leadership style: ability to foster collaboration and resolve conflicts within the corporate governance structure of the DRE Businesses as well as other parts of the global Mastercard organization. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Jul 29, 2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Company Secretary - Vice President Overview Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we help build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential. Leveraging Mastercard's global payments network, our account-to-account business provides domestic and cross-border solutions to enable a frictionless future of payments. We help our customers leverage rich messaging functionality and applications to capture business and consumer payment flows both domestically and cross-border; offer solutions to connect, enable, and safeguard the Open Banking ecosystem, and protect banks and their customers from financial crime. All this is supported by account-based data insights and consulting to help our clients optimise their payment strategies across the world. Additionally, Vocalink Limited, our UK business, runs the critical national infrastructures (CNI) that power the UK's real-time and file-based payments and Direct Debit systems, as well as the country's network of ATMs. Globally, our real-time payments infrastructure fuels the digital agenda and payments innovation in Singapore, Thailand, Philippines, Peru and the United States. The role will primarily be as the Company Secretary to Vocalink Limited, a provider of (CNI), regulated by the Bank of England and have overall responsibility for the Vocalink Group entities. In addition, the role will provide advice and support to the company secretary functions for several of Mastercard's directly regulated entities. These include, but are not limited to, the Mastercard Payment Services (MPS) entities, the Mastercard Open Banking Services (MCOBS) entities and the Mastercard Transaction Services (MTS) entities (collectively, the "DRE Businesses"). This newly created role offers a unique and exciting opportunity for the successful candidate to shape and define the position from the ground up. The role will be to work with a team of corporate governance professionals, with extensive experience in designing, maintaining and operating Board and corporate governance structures in some of Mastercard's most regulated subsidiaries. Role We are searching for a Company Secretary/Corporate Governance Professional to lead the provision of company secretarial services to the Vocalink business and advise the DRE Businesses. This person will lead a team of two Assistant Company Secretaries who oversee the Corporate Secretary function for Vocalink and also have a dual reporting line into them from the other Company Secretaries of the DRE Businesses. This person will report to the Assistant General Counsel for Real Time Payments and dual report to the Deputy Corporate Secretary for the overall Mastercard Group within the Global Legal Entity Management Team ("MC GLE Team"). Role Accountabilities: • Company Secretarial support for the Vocalink entities. • Lead and manage a team of company secretaries/corporate governance professionals to ensure effective governance across Vocalink. • Statutory & Regulatory corporate governance compliance for Vocalink and advise the DRE businesses. • Governance Framework and best practices for Vocalink and the DRE Businesses Key Activities: • Team Management: Lead a team of corporate governance professionals to ensure effective governance practices across Vocalink and advise and offer support via a dual reporting line from the other Company Secretaries of the DRE Businesses. • Collaboration: Work with the Global Legal Entity Management Team to implement best practices for Mastercard's regulated entities. • Policy Development: Develop and standardize governance policies and procedures across Vocalink and all DRE Businesses. • Resource Optimization: Ensure efficient use of resources within the governance team and leverage synergies across entities. • Mentoring: Provide advice, mentoring, and development opportunities for all the company secretariat teams. • Board Support: Ensure ongoing Company Secretarial support for the Vocalink Limited Board, including planning, agenda setting, and follow-up actions. • Board Interaction: Encourage effective interaction between each Board and its Accountable Executives across Vocalink and the DRE Businesses. • Compliance Monitoring: Monitor Vocalink compliance with governance, legal, and regulatory requirements, and advise the DRE Businesses where required. • Director Management: Overall responsibility for Vocalink Director appointments, inductions, resignations, training, and applicable regulatory applications. • Board Reviews: Coordinate External Board Effectiveness Reviews and deliver action plans for the Vocalink Limited Board. • Governance Documents: Oversee annual Board and Committee Schedule of Matters, Terms of Reference, and key governance documents for the Vocalink Limited Board and its Committees. • Statutory Disclosures: Overall responsibility for statutory disclosures, including Annual Report & Accounts and Modern Slavery Statement for the Vocalink entities. • Legal Entity Management: Overall responsibility for statutory filings and maintenance of statutory registers and records for the Vocalink entities. • Team Development and Thought Leadership: Develop the capabilities of the Vocalink Company Secretarial Team to ensure quality support and growth opportunities and act as a mentor and advisor to the company secretaries of the DRE Businesses. • Relationship Building: Foster relationships with MC GLE Team, Company Secretarial teams, assigned attorneys, and related functions within the Mastercard Group. • Reporting: Provide regular updates to Mastercard group executives on corporate governance in the DRE Businesses. All About You The successful candidate will possess the following experience: • Proven experience working in a senior company secretary / corporate governance professional role in listed entities and/or entities facing significant direct regulation by e.g. financial regulators or central banks. • Experience working in political environments, building strong relationships with key internal and external stakeholders, corporate executives and other functions necessary for the performance of the role. • Ability to influence, anticipate and proactively address issues that may arise. • Highly organized and detailed oriented: proficient in managing competing priorities and multi-tasking in a fast-paced, deadline-driven environment. • Strong interpersonal and communication skills, and the ability to build relationships and interact effectively with individuals at all levels. • Strategic thinking and thought leadership; ability to provide strategic advice and support to senior leaders, ensuring alignment with team and organizational goals. • Collaborative leadership style: ability to foster collaboration and resolve conflicts within the corporate governance structure of the DRE Businesses as well as other parts of the global Mastercard organization. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Job Title: Commercial Product Director (Financial Crime - A2A Risk Solutions) Overview: Overview The Financial Crime Solutions team is looking for a Commercial Product Director to help drive delivery of existing and new products, product road-map and strategy by consistently innovating and problem-solving. The ideal candidate is passionate about helping our customers to reduce fraud/scams, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. This role presents a unique opportunity to contribute to the ongoing success of our solutions in the UK and globally, by providing valuable support, and help shape the next phase of customer development and deployment. Through collaboration, strategic analysis and innovative thinking, this role will help strengthen our position in the market and provide unique learnings in an ever-evolving landscape. Role • Ensure A2A Risk Solutions remains the primary service offering in the UK and Globally. • Develop and deliver pre- sales product vision, strategy and roadmap for the products and customer our services support, clearly communicating it to key stakeholders on an ongoing basis • Collaborate with internal partners and engage directly with customers to gain deep understanding of needs - use customer research, feedback and data to build iteratively and test/ experiment innovative concepts and features. • Take accountability for the delivery of key products and enhancements • Understand the Software Development Lifecycle and surface any barriers or obstacles to deliver capabilities on time and budget. Proactively communicate situation and proposed solutions to senior management • Participate with stakeholders in cross-functional teams (e.g. Data Science, Engineering, Product Operations) in the development of business requirements to achieve Product objectives • Drive institutionalized knowledge through the use of consistent product documentation (e.g., support documents) across the Studio framework • Understand regulations and localization needs impacting our business, establish foundational global implementations. Stay ahead of market trends and understanding to ensure we can deliver the best possible portfolio of products. All About You • Take a market knowledge approach to product enhancements, identifying opportunity areas and contributing to the Product roadmap, prioritizing work to deliver against key areas of focus • Significant background in payments, financial crime, financial services, and specific experience working in fraud strongly preferred • Experience / understanding of working with UK Banks / industry is desired. • Demonstrated ability to multi-task and prioritize in order to meet project constraints (budget, deadlines, etc.) • Incorporate and understanding of the broader payments ecosystem into ongoing product management (e.g. regulatory, legal, technology, competitive, technology environment etc.) • Leverage working knowledge of Mastercard business, systems, products and customer requirements in making fact-based business and product decisions • Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences • Lead by example with hands-on approaches to demonstrate product management excellence and share best practices • Demonstrate and drive Mastercard Way behaviours through their behaviour, (e.g. customer and stakeholder interactions) Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard's security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security training in accordance with Mastercard's guidelines.
Jul 29, 2025
Full time
Job Title: Commercial Product Director (Financial Crime - A2A Risk Solutions) Overview: Overview The Financial Crime Solutions team is looking for a Commercial Product Director to help drive delivery of existing and new products, product road-map and strategy by consistently innovating and problem-solving. The ideal candidate is passionate about helping our customers to reduce fraud/scams, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. This role presents a unique opportunity to contribute to the ongoing success of our solutions in the UK and globally, by providing valuable support, and help shape the next phase of customer development and deployment. Through collaboration, strategic analysis and innovative thinking, this role will help strengthen our position in the market and provide unique learnings in an ever-evolving landscape. Role • Ensure A2A Risk Solutions remains the primary service offering in the UK and Globally. • Develop and deliver pre- sales product vision, strategy and roadmap for the products and customer our services support, clearly communicating it to key stakeholders on an ongoing basis • Collaborate with internal partners and engage directly with customers to gain deep understanding of needs - use customer research, feedback and data to build iteratively and test/ experiment innovative concepts and features. • Take accountability for the delivery of key products and enhancements • Understand the Software Development Lifecycle and surface any barriers or obstacles to deliver capabilities on time and budget. Proactively communicate situation and proposed solutions to senior management • Participate with stakeholders in cross-functional teams (e.g. Data Science, Engineering, Product Operations) in the development of business requirements to achieve Product objectives • Drive institutionalized knowledge through the use of consistent product documentation (e.g., support documents) across the Studio framework • Understand regulations and localization needs impacting our business, establish foundational global implementations. Stay ahead of market trends and understanding to ensure we can deliver the best possible portfolio of products. All About You • Take a market knowledge approach to product enhancements, identifying opportunity areas and contributing to the Product roadmap, prioritizing work to deliver against key areas of focus • Significant background in payments, financial crime, financial services, and specific experience working in fraud strongly preferred • Experience / understanding of working with UK Banks / industry is desired. • Demonstrated ability to multi-task and prioritize in order to meet project constraints (budget, deadlines, etc.) • Incorporate and understanding of the broader payments ecosystem into ongoing product management (e.g. regulatory, legal, technology, competitive, technology environment etc.) • Leverage working knowledge of Mastercard business, systems, products and customer requirements in making fact-based business and product decisions • Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences • Lead by example with hands-on approaches to demonstrate product management excellence and share best practices • Demonstrate and drive Mastercard Way behaviours through their behaviour, (e.g. customer and stakeholder interactions) Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard's security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security training in accordance with Mastercard's guidelines.
The UK Corporate Banking Head of Financial Crime Execution is responsible for ensuring that UK Corporate effectively plans, designs and executes strategies to minimize financial crime risk, including Anti - money laundering, terrorist financing, sanctions and bribery and corruption, in line with Barclays Group Financial Crime Policies and Standards. In doing so, the role holder protects the Bank, its Clients and its employees, as well as wider society, from the serious and negative effects of financial crime. Key Accountabilities Maintain broad and comprehensive knowledge of Regulatory change and legislation, industry theories and practices alongside up-to-date relevant sector / functional knowledge, and insight into thematic drivers of inherent risk. Review and challenge risk assessments to understand inherent risks within the business and to ensure controls are effective in tackling residual risk. Identify and evaluate financial crime risks and control weaknesses. Analyse the likelihood and severity of identified risks to determine their overall impact on the organisation. Deliver Financial Crime challenge and oversight as part of the Integrated Financial Crime Strategic Vision. Demonstrate extensive knowledge of how the business integrates with other group functions, providing direction, clarity and supplier oversight. Lead the identification of Thematic risks and co-ordinate/drive enhancements to our control environment. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/time sensitive situations. Work with a variety of senior stakeholders (including business, technology, security) to provide proactive updates and to ensure that our operating model meets regulatory expectation and business need. Collaborate with others to deliver effective risk management and compliance in related processes (e.g. customer on-boarding, suspicious activity monitoring and reporting, screening, customer due diligence and enhanced due diligence, etc.) whilst ensuring the business is able to safely grow. Define and oversee various programmes as Accountable Executive, working with teams undertaking transformation activity. Provide expert advice to senior functional management and committees to influence decisions, offering significant input to oversight, strategic initiatives and Financial Crime risk management. Provide scale leadership to the Financial Crime Execution team, which combines a variety of functions including event driven scenarios and proactive Governance and Control direction and support. Work with second line of defence functions to influence and shape the bank's policies and standards and ensure that focus is consistently applied to areas of mutually defined priority. Proactively engage and update Senior Leaders inc Executive Committee members with progress around planned activity and transformation alongside escalation of live risk. Purpose of the role To provide data-led expert oversight and check and challenge on business and compliance matters to evidence that the organisation is operating in a compliance with Barclays legal, regulatory and ethical responsibilities. Accountabilities Identification and assessment of compliance risks through thorough reviews of business activities, changes, processes, testing and systems to. Identification and investigation of potential market abuse, including but not limited to, Insider Dealing, Unlawful Disclosure, Market Manipulation or Anti-Competitive Conduct. Conduct investigation of compliance risk events or breaches. Oversight and check and challenge of corrective actions and preventative measures to avoid future occurrences. Implementation of compliance policies and procedures in line with regulatory requirements and ensuring that the bank's internal policies are aligned with international standards, including jurisdictional requirements. Collaboration with 1LOD, other relevant Compliance teams and legal, and relevant risk management functions to facilitate a comprehensive approach to compliance and risk management. Identification, investigation and oversight of potential money laundering, terrorist financing or other financial crime. Managing Director Expectations To manage a large, complex or diverse function and take accountability for the strategic direction of the function to significantly strengthen successful and efficient businesses and contribute to the strategic initiatives of the Barclays Group Lead and mentor high performing teams and embed a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects, act as a profound technical expert and thought leader, Identifying new and innovative/ground breaking ways of working. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Drive and achieve overall success and / or competitiveness of a business division by influencing senior leaders and committees. Strategically assess and manage risks to protect the business division / function and growth. Influence company policy and develop functional procedures in conjunction with senior leaders / strategic positions across the business. Demonstrate interpretative thinking for innovative solutions in complex situations and conceptual thinking in completely new situations. Exercise management authority to make significant / complex business and strategic decisions that impact the Barclays Group, business division or function. Negotiate with and influence stakeholders at a senior level both internally and externally and foster growth for Barclays business. Mandated as the business division/ functional spokesperson or representative to external bodies and shapes the public image of Barclays. Demonstrate exceptional knowledge of how business divisions and functions integrate with the Group to achieve the overall business objectives alongside industry theories and practices within own discipline. Maintain broad and comprehensive functional expertise and significant product knowledge. Accountable for the control and governance agenda of the business division / function. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays. All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jul 25, 2025
Full time
The UK Corporate Banking Head of Financial Crime Execution is responsible for ensuring that UK Corporate effectively plans, designs and executes strategies to minimize financial crime risk, including Anti - money laundering, terrorist financing, sanctions and bribery and corruption, in line with Barclays Group Financial Crime Policies and Standards. In doing so, the role holder protects the Bank, its Clients and its employees, as well as wider society, from the serious and negative effects of financial crime. Key Accountabilities Maintain broad and comprehensive knowledge of Regulatory change and legislation, industry theories and practices alongside up-to-date relevant sector / functional knowledge, and insight into thematic drivers of inherent risk. Review and challenge risk assessments to understand inherent risks within the business and to ensure controls are effective in tackling residual risk. Identify and evaluate financial crime risks and control weaknesses. Analyse the likelihood and severity of identified risks to determine their overall impact on the organisation. Deliver Financial Crime challenge and oversight as part of the Integrated Financial Crime Strategic Vision. Demonstrate extensive knowledge of how the business integrates with other group functions, providing direction, clarity and supplier oversight. Lead the identification of Thematic risks and co-ordinate/drive enhancements to our control environment. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/time sensitive situations. Work with a variety of senior stakeholders (including business, technology, security) to provide proactive updates and to ensure that our operating model meets regulatory expectation and business need. Collaborate with others to deliver effective risk management and compliance in related processes (e.g. customer on-boarding, suspicious activity monitoring and reporting, screening, customer due diligence and enhanced due diligence, etc.) whilst ensuring the business is able to safely grow. Define and oversee various programmes as Accountable Executive, working with teams undertaking transformation activity. Provide expert advice to senior functional management and committees to influence decisions, offering significant input to oversight, strategic initiatives and Financial Crime risk management. Provide scale leadership to the Financial Crime Execution team, which combines a variety of functions including event driven scenarios and proactive Governance and Control direction and support. Work with second line of defence functions to influence and shape the bank's policies and standards and ensure that focus is consistently applied to areas of mutually defined priority. Proactively engage and update Senior Leaders inc Executive Committee members with progress around planned activity and transformation alongside escalation of live risk. Purpose of the role To provide data-led expert oversight and check and challenge on business and compliance matters to evidence that the organisation is operating in a compliance with Barclays legal, regulatory and ethical responsibilities. Accountabilities Identification and assessment of compliance risks through thorough reviews of business activities, changes, processes, testing and systems to. Identification and investigation of potential market abuse, including but not limited to, Insider Dealing, Unlawful Disclosure, Market Manipulation or Anti-Competitive Conduct. Conduct investigation of compliance risk events or breaches. Oversight and check and challenge of corrective actions and preventative measures to avoid future occurrences. Implementation of compliance policies and procedures in line with regulatory requirements and ensuring that the bank's internal policies are aligned with international standards, including jurisdictional requirements. Collaboration with 1LOD, other relevant Compliance teams and legal, and relevant risk management functions to facilitate a comprehensive approach to compliance and risk management. Identification, investigation and oversight of potential money laundering, terrorist financing or other financial crime. Managing Director Expectations To manage a large, complex or diverse function and take accountability for the strategic direction of the function to significantly strengthen successful and efficient businesses and contribute to the strategic initiatives of the Barclays Group Lead and mentor high performing teams and embed a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects, act as a profound technical expert and thought leader, Identifying new and innovative/ground breaking ways of working. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Drive and achieve overall success and / or competitiveness of a business division by influencing senior leaders and committees. Strategically assess and manage risks to protect the business division / function and growth. Influence company policy and develop functional procedures in conjunction with senior leaders / strategic positions across the business. Demonstrate interpretative thinking for innovative solutions in complex situations and conceptual thinking in completely new situations. Exercise management authority to make significant / complex business and strategic decisions that impact the Barclays Group, business division or function. Negotiate with and influence stakeholders at a senior level both internally and externally and foster growth for Barclays business. Mandated as the business division/ functional spokesperson or representative to external bodies and shapes the public image of Barclays. Demonstrate exceptional knowledge of how business divisions and functions integrate with the Group to achieve the overall business objectives alongside industry theories and practices within own discipline. Maintain broad and comprehensive functional expertise and significant product knowledge. Accountable for the control and governance agenda of the business division / function. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays. All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Job description Working Pattern: Requests for flexible working patterns will be considered and should be discussed with the Hiring Manager upon application. A small amount of home working is possible but there is an expectation that most of this role will be office based. Location: The role can be based in Cheltenham, London or Manchester, but the successful candidate would be expected to spend time in each of the three locations. Clearance: The successful candidate will be required to undergo Developed Vetting (DV) About us GCHQ is the nation's intelligence, cyber and security agency. We work to make the UK the safest place to live and work online; connect the national security community securely; and provide insights and counter threats through SIGINT and effects. Our people work closely with MI5 and SIS as well as defence, international, and industry partners across a variety of locations, with major hubs in Cheltenham, London and Manchester as well as other sites in the UK and overseas. We live by the values of ingenuity, integrity, impact and teamwork as we work to keep the UK safe, resilient and prosperous in an uncertain world. A role with us means you will do unique and challenging work in a supportive environment, making a meaningful difference to national security. About the Role GCHQ is seeking an exceptional Chief People Officer to shape and lead our future-focused People Blueprint, which will fulfil GCHQ's Strategy, Vision and Purpose with our people (our greatest asset) at the centre. Our People Blueprint will deliver transformation and reform to keep GCHQ at the cutting edge of technology, continuing to deliver national security impact in a fast-moving technical and volatile geopolitical context. This will ensure that we can develop, retain and attract the diverse talent we need for the future. This is a unique opportunity to build and nurture a high performing organisation, supporting and developing our amazing people who do extraordinary things on a daily basis to help keep our country safe. The key responsibilities of the CPO are the organisational development and transformation required to implement GCHQ's People Strategy. This includes overseeing the policies and frameworks that support and develop our people, leading the GCHQ people team, championing our Diversity and Inclusion agenda and building effective partnerships with our Trade Union and stakeholders in the wider National Security Community and Whitehall. The CPO is responsible for ensuring strong partnerships with the shared UKIC Corporate Service, and MI5 and SIS People leaders, who are jointly accountable for UKIC people strategy delivery including pay, T&Cs, and workforce reform and efficiencies. The CPO reports to the Director General for Strategy and is a member of the Executive Board. The CPO is accountable to the Director of GCHQ for ensuring that GCHQ people services meet Government Functional HR Standards. Key Responsibilities • Developing and delivering the GCHQ People Strategy, which will enable the delivery of GCHQ's refreshed Strategy and invest in our people to build an inclusive, diverse workforce, and ensure we are a well-run organisation. • Being a key leadership voice where you will lead a progressive people strategy aligned to our mission to change lives, empower individuals and connect communities. • Ensuring effective industrial relations with the Government Communications Group (GCG), our Union. • Driving forward GCHQ's Diversity and Inclusion agenda, including holding the leadership accountable for ensuring an inclusive culture. Leading initiatives to build a representative and inclusive workforce. • Overseeing recruitment and ensuring we maximise the opportunities to attract, recruit and support talent available to us across all our locations in the UK (centred in three hubs in Cheltenham, Manchester and London) and abroad. • Implementing programmes that promote morale, psychological safety, health and wellbeing. • Developing systems to identify and develop senior talent across the business. • Leadership of the GCHQ People team and providing direction and oversight for people and resourcing hubs across GCHQ. Person Specification We are looking for an experienced CPO who can command respect, work across boundaries, and develop approaches and strategies to meet the unique challenges we face; with scope for innovation as well as adapting best practice. Fundamentally, we are looking for someone who is passionate about making a difference to the country's national security through developing our people. Essential Criteria, qualifications and experience The successful candidate will be an exceptional leader who will be able to demonstrate their capability and potential against the following criteria: • A strong strategic thinker who has significant experience in aligning workforce strategy with overall business objectives and the organisation's culture. • A proven track record in successful delivery of strategic HR solutions and change. • Experience of being a key leadership voice in a role with significant influence to enact people and cultural change. • Excellent stakeholder engagement skills, with the ability to create and maintain positive relationships and trust with a wide range of internal and external stakeholders. • Ability to thrive and stay resilient under pressure, managing competing priorities and changing deadlines with sound professional knowledge, experience and judgement. • Experience of delivering people transformation in tech or industry. • Chartered Fellow of CIPD. • Experience across the full range of HR disciplines (Organisational Development, workforce planning and resourcing, systems, pay and pensions, conduct and capability, learning, leadership and management, talent, employee and industrial relations) in a leadership capacity and a proven track record in managing change effectively. SCS Competency Framework The role is broad and varied in scope, but particularly focused on the following SCS2 Behaviours (Level 6): • Seeing the Big Picture • Driving Innovation & Change • Communicating & Influencing • Leading Inclusively • Providing Customer Value Please visit the link below for more information regarding our competencies: How to apply To apply, you will need to copy and paste the following into the relevant sections of the application form: • A statement of suitability outlining how your personal skills, qualities and experiences demonstrate your suitability for the role. We ask that you structure your statement with a sub-heading for each of the essential criteria listed above and, below each, include evidence of how you meet that criterion. • A CV setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years. It is important that through your CV and supporting statement, you give evidence and examples of proven experience of each of the elements of the essential criteria. Please note - the application form consists of two stages; an initial eligibility check, followed by a full application form. It is at the full application form stage that you will have the opportunity to input your suitability statement and CV information. If you have any questions about the role and/or would like to discuss the role in more detail, please email who will direct your enquiry appropriately. What to expect Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order: 1. Your application will be sifted to assess your evidence against the essential criteria above. 2. If longlisted, you will participate in a telephone interview with our recruitment partners. 3. If shortlisted at telephone interview, you will be invited to participate in a Staff Engagement Session with a small group of GCHQ staff and complete some psychometric testing. Full details of the assessment process will be made available to shortlisted candidates. 4. You will be invited to attend a panel interview, where your motivational fit, values and competency evidence will be assessed. Please note, your application may take around 6 - 9 months to process including vetting, so we advise you continue any current employment until you have received your final job offer. For secondees/transfers these timescales may be reduced, dependant on any currently held level of clearance. Terms & Conditions • This role is open on transfer of employment to GCHQ or secondment from another agency if you are already part of the Civil Service. • You will receive remuneration of up to £148,746 annual salary; plus a non-concessionary payment of £4200 (subject to security compliance) and London Pay Addition of £6250 if contracted to a London work location. • The role requires UK Intelligence Community Developed Vetting which includes validation checks, induction, and drug and alcohol tests. • This post may be subject to ministerial approval. Rewards and Benefits A range of benefits will be available to you, including the following: • 25 Days Annual Leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days public and privilege holidays. • Opportunities to be recognised through our employee performance scheme click apply for full job details
Jul 25, 2025
Full time
Job description Working Pattern: Requests for flexible working patterns will be considered and should be discussed with the Hiring Manager upon application. A small amount of home working is possible but there is an expectation that most of this role will be office based. Location: The role can be based in Cheltenham, London or Manchester, but the successful candidate would be expected to spend time in each of the three locations. Clearance: The successful candidate will be required to undergo Developed Vetting (DV) About us GCHQ is the nation's intelligence, cyber and security agency. We work to make the UK the safest place to live and work online; connect the national security community securely; and provide insights and counter threats through SIGINT and effects. Our people work closely with MI5 and SIS as well as defence, international, and industry partners across a variety of locations, with major hubs in Cheltenham, London and Manchester as well as other sites in the UK and overseas. We live by the values of ingenuity, integrity, impact and teamwork as we work to keep the UK safe, resilient and prosperous in an uncertain world. A role with us means you will do unique and challenging work in a supportive environment, making a meaningful difference to national security. About the Role GCHQ is seeking an exceptional Chief People Officer to shape and lead our future-focused People Blueprint, which will fulfil GCHQ's Strategy, Vision and Purpose with our people (our greatest asset) at the centre. Our People Blueprint will deliver transformation and reform to keep GCHQ at the cutting edge of technology, continuing to deliver national security impact in a fast-moving technical and volatile geopolitical context. This will ensure that we can develop, retain and attract the diverse talent we need for the future. This is a unique opportunity to build and nurture a high performing organisation, supporting and developing our amazing people who do extraordinary things on a daily basis to help keep our country safe. The key responsibilities of the CPO are the organisational development and transformation required to implement GCHQ's People Strategy. This includes overseeing the policies and frameworks that support and develop our people, leading the GCHQ people team, championing our Diversity and Inclusion agenda and building effective partnerships with our Trade Union and stakeholders in the wider National Security Community and Whitehall. The CPO is responsible for ensuring strong partnerships with the shared UKIC Corporate Service, and MI5 and SIS People leaders, who are jointly accountable for UKIC people strategy delivery including pay, T&Cs, and workforce reform and efficiencies. The CPO reports to the Director General for Strategy and is a member of the Executive Board. The CPO is accountable to the Director of GCHQ for ensuring that GCHQ people services meet Government Functional HR Standards. Key Responsibilities • Developing and delivering the GCHQ People Strategy, which will enable the delivery of GCHQ's refreshed Strategy and invest in our people to build an inclusive, diverse workforce, and ensure we are a well-run organisation. • Being a key leadership voice where you will lead a progressive people strategy aligned to our mission to change lives, empower individuals and connect communities. • Ensuring effective industrial relations with the Government Communications Group (GCG), our Union. • Driving forward GCHQ's Diversity and Inclusion agenda, including holding the leadership accountable for ensuring an inclusive culture. Leading initiatives to build a representative and inclusive workforce. • Overseeing recruitment and ensuring we maximise the opportunities to attract, recruit and support talent available to us across all our locations in the UK (centred in three hubs in Cheltenham, Manchester and London) and abroad. • Implementing programmes that promote morale, psychological safety, health and wellbeing. • Developing systems to identify and develop senior talent across the business. • Leadership of the GCHQ People team and providing direction and oversight for people and resourcing hubs across GCHQ. Person Specification We are looking for an experienced CPO who can command respect, work across boundaries, and develop approaches and strategies to meet the unique challenges we face; with scope for innovation as well as adapting best practice. Fundamentally, we are looking for someone who is passionate about making a difference to the country's national security through developing our people. Essential Criteria, qualifications and experience The successful candidate will be an exceptional leader who will be able to demonstrate their capability and potential against the following criteria: • A strong strategic thinker who has significant experience in aligning workforce strategy with overall business objectives and the organisation's culture. • A proven track record in successful delivery of strategic HR solutions and change. • Experience of being a key leadership voice in a role with significant influence to enact people and cultural change. • Excellent stakeholder engagement skills, with the ability to create and maintain positive relationships and trust with a wide range of internal and external stakeholders. • Ability to thrive and stay resilient under pressure, managing competing priorities and changing deadlines with sound professional knowledge, experience and judgement. • Experience of delivering people transformation in tech or industry. • Chartered Fellow of CIPD. • Experience across the full range of HR disciplines (Organisational Development, workforce planning and resourcing, systems, pay and pensions, conduct and capability, learning, leadership and management, talent, employee and industrial relations) in a leadership capacity and a proven track record in managing change effectively. SCS Competency Framework The role is broad and varied in scope, but particularly focused on the following SCS2 Behaviours (Level 6): • Seeing the Big Picture • Driving Innovation & Change • Communicating & Influencing • Leading Inclusively • Providing Customer Value Please visit the link below for more information regarding our competencies: How to apply To apply, you will need to copy and paste the following into the relevant sections of the application form: • A statement of suitability outlining how your personal skills, qualities and experiences demonstrate your suitability for the role. We ask that you structure your statement with a sub-heading for each of the essential criteria listed above and, below each, include evidence of how you meet that criterion. • A CV setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years. It is important that through your CV and supporting statement, you give evidence and examples of proven experience of each of the elements of the essential criteria. Please note - the application form consists of two stages; an initial eligibility check, followed by a full application form. It is at the full application form stage that you will have the opportunity to input your suitability statement and CV information. If you have any questions about the role and/or would like to discuss the role in more detail, please email who will direct your enquiry appropriately. What to expect Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order: 1. Your application will be sifted to assess your evidence against the essential criteria above. 2. If longlisted, you will participate in a telephone interview with our recruitment partners. 3. If shortlisted at telephone interview, you will be invited to participate in a Staff Engagement Session with a small group of GCHQ staff and complete some psychometric testing. Full details of the assessment process will be made available to shortlisted candidates. 4. You will be invited to attend a panel interview, where your motivational fit, values and competency evidence will be assessed. Please note, your application may take around 6 - 9 months to process including vetting, so we advise you continue any current employment until you have received your final job offer. For secondees/transfers these timescales may be reduced, dependant on any currently held level of clearance. Terms & Conditions • This role is open on transfer of employment to GCHQ or secondment from another agency if you are already part of the Civil Service. • You will receive remuneration of up to £148,746 annual salary; plus a non-concessionary payment of £4200 (subject to security compliance) and London Pay Addition of £6250 if contracted to a London work location. • The role requires UK Intelligence Community Developed Vetting which includes validation checks, induction, and drug and alcohol tests. • This post may be subject to ministerial approval. Rewards and Benefits A range of benefits will be available to you, including the following: • 25 Days Annual Leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days public and privilege holidays. • Opportunities to be recognised through our employee performance scheme click apply for full job details
