A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that diverse perspectives foster creativity and knowledge to deliver excellence. Retail Director is responsible for leading the performance, profitability, optimization and development of the UK boutique network in line with the Maison's and the market's global strategy. The Retail Director is the warrant of the achievement of the business targets by ensuring an exceptional client experience and operational excellence. As a strong leader, you will manage your teams in line with the Maison's values and supports talent development for individual careers and collective team performance. Part of the local executive committee, the Retail Director is directly reporting to the UK Managing Director and functionally to the head of Regional retail department. What are we expecting of you? Performance Management Ensures that retail sales targets are achieved, monitors network's P&L In line with the Maison's and the market's global strategy, leads the network strategic projects(boutique openings, closings, renovations) Under the supervision and collaboration of the MD, builds the Retail part of the market's strategic and 3 year plans To sustain business growth, sets boutique sales targets in collaboration with other local departments (Marketing, Communications, PR, etc.) Analyses the market's KPIs and identifiespriority actions to achieve targets and business growth Together with Boutique Managers, develops, monitors and follows up oneach boutique's Commercial Action Plan Guarantees the highest standards of boutique operations (Client Service, Boutique Maintenance, etc.) to achieve the business targets and satisfy the clients' expectations Is responsible for the correct implementation of the Central policies and procedures, its' adaptation to local laws and correct usage in all boutiques Ensures that the Maison's standards in terms of client experience (Satisfaction Barometer and Mystery Shopping results) are respected and known throughout the network Supports the implementation of dedicated tools to drive Retail Operations and drive boutique productivity (retail metrics tools, dashboards, etc.) Follows up, together with relevant departmental managers, specific After Sales key performance indicators and client feedback Ensures fluid communication between retail / boutiques and office teams, as well as with region. Briefs Boutique Managers about new Brand initiatives, Maison policies and procedures and any global retail project that might impact the network Clientelling and Business Development Defines the UK client development strategy in coordination with the regional approach Ensures development of boutique CRM capabilities and implementation of client portfolio management at boutique level - including CRM strategy, budgets and ROI follow-up Ensures excellent client satisfaction based on the results of Satisfaction Barometer and Mystery Shopping Represents and acts as an Ambassador of the Maison and the market during events and with VIP clients Monitors the stock level on a regular basis to ensure a permanent qualitative and quantitative representation of all collections. Team Management and Development Anticipates, participates and ensures the recruitment of the best profiles for the network Defines and supports individual development plans to onboard, grow and retain the talents, follows up and measures results Constantly shares the vision, strategy and values of the Maison and engages and motivates all teams around them Evaluates the individual performance and gives regular and appropriate feedback Actively participates to the succession planning of the Retail teams If so, apply for the role! Strong understanding of the luxury retail business - previous management experience in luxury, retail/boutique experience Strong interpersonal skills with the ability to be persuasive, engaging and motivating with others in a consistent manner Significant experience being responsible for managing sales activities and projects of the retail business Business and results driven, structured & analytic mindset Able to work closely with cross-functional departments More than a job we recruit for a career! By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed into our enchanting world with trainings on our history, our know-how and our creations. The recruitment process Please apply online, and if your profile matches our search, you will be contacted by our HR Team. Initial screening call with Richemont Talent Team
Aug 09, 2025
Full time
A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that diverse perspectives foster creativity and knowledge to deliver excellence. Retail Director is responsible for leading the performance, profitability, optimization and development of the UK boutique network in line with the Maison's and the market's global strategy. The Retail Director is the warrant of the achievement of the business targets by ensuring an exceptional client experience and operational excellence. As a strong leader, you will manage your teams in line with the Maison's values and supports talent development for individual careers and collective team performance. Part of the local executive committee, the Retail Director is directly reporting to the UK Managing Director and functionally to the head of Regional retail department. What are we expecting of you? Performance Management Ensures that retail sales targets are achieved, monitors network's P&L In line with the Maison's and the market's global strategy, leads the network strategic projects(boutique openings, closings, renovations) Under the supervision and collaboration of the MD, builds the Retail part of the market's strategic and 3 year plans To sustain business growth, sets boutique sales targets in collaboration with other local departments (Marketing, Communications, PR, etc.) Analyses the market's KPIs and identifiespriority actions to achieve targets and business growth Together with Boutique Managers, develops, monitors and follows up oneach boutique's Commercial Action Plan Guarantees the highest standards of boutique operations (Client Service, Boutique Maintenance, etc.) to achieve the business targets and satisfy the clients' expectations Is responsible for the correct implementation of the Central policies and procedures, its' adaptation to local laws and correct usage in all boutiques Ensures that the Maison's standards in terms of client experience (Satisfaction Barometer and Mystery Shopping results) are respected and known throughout the network Supports the implementation of dedicated tools to drive Retail Operations and drive boutique productivity (retail metrics tools, dashboards, etc.) Follows up, together with relevant departmental managers, specific After Sales key performance indicators and client feedback Ensures fluid communication between retail / boutiques and office teams, as well as with region. Briefs Boutique Managers about new Brand initiatives, Maison policies and procedures and any global retail project that might impact the network Clientelling and Business Development Defines the UK client development strategy in coordination with the regional approach Ensures development of boutique CRM capabilities and implementation of client portfolio management at boutique level - including CRM strategy, budgets and ROI follow-up Ensures excellent client satisfaction based on the results of Satisfaction Barometer and Mystery Shopping Represents and acts as an Ambassador of the Maison and the market during events and with VIP clients Monitors the stock level on a regular basis to ensure a permanent qualitative and quantitative representation of all collections. Team Management and Development Anticipates, participates and ensures the recruitment of the best profiles for the network Defines and supports individual development plans to onboard, grow and retain the talents, follows up and measures results Constantly shares the vision, strategy and values of the Maison and engages and motivates all teams around them Evaluates the individual performance and gives regular and appropriate feedback Actively participates to the succession planning of the Retail teams If so, apply for the role! Strong understanding of the luxury retail business - previous management experience in luxury, retail/boutique experience Strong interpersonal skills with the ability to be persuasive, engaging and motivating with others in a consistent manner Significant experience being responsible for managing sales activities and projects of the retail business Business and results driven, structured & analytic mindset Able to work closely with cross-functional departments More than a job we recruit for a career! By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed into our enchanting world with trainings on our history, our know-how and our creations. The recruitment process Please apply online, and if your profile matches our search, you will be contacted by our HR Team. Initial screening call with Richemont Talent Team
We're Beauty Pie. We're the world's first luxury beauty and wellness buyers' club. And we're disrupting the beauty industry, one face cream at a time. Before we arrived on the scene, if you wanted really great beauty products, you had to shop at traditional beauty retail - and overpay for all the crazy markups. Now, our members have access to shop from the best-quality beauty and wellness products (from the leading labs in France, Switzerland, Italy, Germany, Japan, Korea, etc) and get a bigger piece of the Beauty Pie. So, what will you be doing? This role is ideal for someone with experience leading technical projects or mentoring others but you don't need to have 'Senior' in your title to apply, it's more about the roles and responsibilities you've held. You will be joining our Engineering team as we scale up to deliver on important business outcomes: Building stronger, direct relationships with our members: Enabling push notifications to inform members of offers, products, and upcoming releases Providing a tailored shopping experience: Building the foundational capability for hyper-personalised experiences; product recommendations, frequently bought together, and next best offer Omni-channel marketing: Accelerating the migration of CRM platforms which provides enhanced efficiency in delivering targeted communication to help drive CTR The role: We are looking for a thoughtful engineer who loves creating smart, user-friendly tech. You care about code quality and collaboration and enjoy solving real-world business problems. You've worked in fast-paced teams and shipped quality code regularly in user-centric applications, with exposure to a range of technologies, including some that feature in our stack: AWS, Node.js, Typescript. A typical day-to-day: Contribute to building solutions to complex technical problems Delivery of high quality, well tested, maintainable code Offer counsel and support to other engineers during PR review Work with the product owner to shape future work, plan releases, and measure success in the features you help to deliver Work closely with your engineering manager and product owner to chart progress and help inform the predictability of the team's delivery We believe it's all about mindset, great skills, the right attitude and a fantastic work ethic. If you're aligned to our values, excited about the opportunity, and you're really good at what you do (even if you don't tick all the boxes) apply anyway! Demonstrable experience building scalable, robust, well-tested, performant, cloud-native solutions to business problems An excellent understanding of Node.js/Typescript Experience using other parts of our tech stack (Terraform, AWS, GraphQL, React) Experience of test automation and continuous delivery Strong communication and collaboration skills A keen eye for commercial impact & customer value in the work we deliver What makes someone 'Beauty Pie'? Our culture is our DNA. It defines who we are, how we operate and how we hire. And it all springs from our values, which are very important to us: Bring Your 'A' Game : We bring a growth mindset as we disrupt the beauty industry. Showing up at our best, and never settling for average. Be Intelligently Rebellious : We challenge industry and business norms with purpose, not ego. Bold thinking, creative problem-solving and smart risk-taking are how we transform beauty. Bias for Action: Speed matters. We act with urgency, make smart choices, and learn through doing - because momentum drives progress Be Customer Obsessed : Our decisions start and end with the customer in mind. We earn trust by delivering amazing quality and incredible value with an experience that consistently exceeds expectations. It's All For One (& One For All) : Team BP are better together. Trust, integrity, and collaboration are how we build a culture where everyone grows, contributes, and thrives-individually and collectively. We're committed to diversity & inclusion As a business that's based on fairness and self-worth, our commitment to inclusivity runs through the heart of everything we do. We believe that innovation and creativity come from having a diverse workforce, and are committed to building teams with unique identities, from different backgrounds and with individual perspectives. We've got a long way to go, but here's how we're doing as of June 2025: Employees who identify as female: 69% Employees from minority ethnic backgrounds: 25% Employees who identify as living with a disability: 2% Employees who identify as female in our Product Engineering teams: 24% Employees who identify as LGBTQIA+: 5% A bit about our ways of working We thrive on a high-performance culture where action drives results. At Beauty Pie, we trust our teams to take ownership, move fast, and get the job done. We operate on a hybrid model, with a minimum of three days in the office each week- with some roles requiring more which will be outlined in the job spec. This structure fosters collaboration, maintains momentum, and strengthens our team environment while allowing some flexibility based on job responsibilities and business needs. In-person connection is essential to how we work, and we expect teams to be present and engaged. We encourage open discussions during the interview process to align expectations for the role you are applying for. Your piece of the Beauty Pie: Life & Balance Free Membership to Beauty Pie +discount off our products 25 days holiday & your birthday off /22 vacation days for the US team Flexible bank holidays Equal leave for all new parents regardless of gender or personal circumstances Private Medical Insurance £2,500 / $2,500 to spend on your fertility journey after 2 years service 10 therapy sessions through AXA PPP So, what are you waiting for? Apply now for a chance to be part of an inspirational, international and talented team. Beauty Pie is an equal opportunity employer. The company will not unlawfully discriminate on grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, pregnancy or trade union membership. Please let us know, if you require reasonable adjustments at any point during the application and/or recruitment process. Create a Job Alert Interested in building your career at Beauty Pie? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf What are your salary/day rate expectations? What is your current notice period? Are able to commute to the London Oxford Street office 3 days a week? Select Do you require Visa sponsorship to work in the UK? Your privacy is really important to us Select When you apply for a role at Beauty Pie we will collect information about you in accordance with our privacy policy Do you understand this is a contract opportunity? Select
Aug 09, 2025
Full time
We're Beauty Pie. We're the world's first luxury beauty and wellness buyers' club. And we're disrupting the beauty industry, one face cream at a time. Before we arrived on the scene, if you wanted really great beauty products, you had to shop at traditional beauty retail - and overpay for all the crazy markups. Now, our members have access to shop from the best-quality beauty and wellness products (from the leading labs in France, Switzerland, Italy, Germany, Japan, Korea, etc) and get a bigger piece of the Beauty Pie. So, what will you be doing? This role is ideal for someone with experience leading technical projects or mentoring others but you don't need to have 'Senior' in your title to apply, it's more about the roles and responsibilities you've held. You will be joining our Engineering team as we scale up to deliver on important business outcomes: Building stronger, direct relationships with our members: Enabling push notifications to inform members of offers, products, and upcoming releases Providing a tailored shopping experience: Building the foundational capability for hyper-personalised experiences; product recommendations, frequently bought together, and next best offer Omni-channel marketing: Accelerating the migration of CRM platforms which provides enhanced efficiency in delivering targeted communication to help drive CTR The role: We are looking for a thoughtful engineer who loves creating smart, user-friendly tech. You care about code quality and collaboration and enjoy solving real-world business problems. You've worked in fast-paced teams and shipped quality code regularly in user-centric applications, with exposure to a range of technologies, including some that feature in our stack: AWS, Node.js, Typescript. A typical day-to-day: Contribute to building solutions to complex technical problems Delivery of high quality, well tested, maintainable code Offer counsel and support to other engineers during PR review Work with the product owner to shape future work, plan releases, and measure success in the features you help to deliver Work closely with your engineering manager and product owner to chart progress and help inform the predictability of the team's delivery We believe it's all about mindset, great skills, the right attitude and a fantastic work ethic. If you're aligned to our values, excited about the opportunity, and you're really good at what you do (even if you don't tick all the boxes) apply anyway! Demonstrable experience building scalable, robust, well-tested, performant, cloud-native solutions to business problems An excellent understanding of Node.js/Typescript Experience using other parts of our tech stack (Terraform, AWS, GraphQL, React) Experience of test automation and continuous delivery Strong communication and collaboration skills A keen eye for commercial impact & customer value in the work we deliver What makes someone 'Beauty Pie'? Our culture is our DNA. It defines who we are, how we operate and how we hire. And it all springs from our values, which are very important to us: Bring Your 'A' Game : We bring a growth mindset as we disrupt the beauty industry. Showing up at our best, and never settling for average. Be Intelligently Rebellious : We challenge industry and business norms with purpose, not ego. Bold thinking, creative problem-solving and smart risk-taking are how we transform beauty. Bias for Action: Speed matters. We act with urgency, make smart choices, and learn through doing - because momentum drives progress Be Customer Obsessed : Our decisions start and end with the customer in mind. We earn trust by delivering amazing quality and incredible value with an experience that consistently exceeds expectations. It's All For One (& One For All) : Team BP are better together. Trust, integrity, and collaboration are how we build a culture where everyone grows, contributes, and thrives-individually and collectively. We're committed to diversity & inclusion As a business that's based on fairness and self-worth, our commitment to inclusivity runs through the heart of everything we do. We believe that innovation and creativity come from having a diverse workforce, and are committed to building teams with unique identities, from different backgrounds and with individual perspectives. We've got a long way to go, but here's how we're doing as of June 2025: Employees who identify as female: 69% Employees from minority ethnic backgrounds: 25% Employees who identify as living with a disability: 2% Employees who identify as female in our Product Engineering teams: 24% Employees who identify as LGBTQIA+: 5% A bit about our ways of working We thrive on a high-performance culture where action drives results. At Beauty Pie, we trust our teams to take ownership, move fast, and get the job done. We operate on a hybrid model, with a minimum of three days in the office each week- with some roles requiring more which will be outlined in the job spec. This structure fosters collaboration, maintains momentum, and strengthens our team environment while allowing some flexibility based on job responsibilities and business needs. In-person connection is essential to how we work, and we expect teams to be present and engaged. We encourage open discussions during the interview process to align expectations for the role you are applying for. Your piece of the Beauty Pie: Life & Balance Free Membership to Beauty Pie +discount off our products 25 days holiday & your birthday off /22 vacation days for the US team Flexible bank holidays Equal leave for all new parents regardless of gender or personal circumstances Private Medical Insurance £2,500 / $2,500 to spend on your fertility journey after 2 years service 10 therapy sessions through AXA PPP So, what are you waiting for? Apply now for a chance to be part of an inspirational, international and talented team. Beauty Pie is an equal opportunity employer. The company will not unlawfully discriminate on grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, pregnancy or trade union membership. Please let us know, if you require reasonable adjustments at any point during the application and/or recruitment process. Create a Job Alert Interested in building your career at Beauty Pie? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf What are your salary/day rate expectations? What is your current notice period? Are able to commute to the London Oxford Street office 3 days a week? Select Do you require Visa sponsorship to work in the UK? Your privacy is really important to us Select When you apply for a role at Beauty Pie we will collect information about you in accordance with our privacy policy Do you understand this is a contract opportunity? Select
Aircall is the world's leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success. How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in About this role Aircall is seeking a Sales Director to lead our fantastic UKI Sales Team and make an impact on this strategic and high potential market. This role includes the management of all AEs closing new revenue. You will report directly to our Global VP Sales and will be responsible for defining the strategic direction of Aircall for UKI. You are a strong people manager, passionate about designing and scaling a successful Sales organization to support our extensive growth and meet the changing needs of our customers. You're an expert of UKI Go To Market with experience collaborating with Marketing, Partnerships, Outbound. This position is based in London. Key Responsibilities Lead and accelerate UKI sales growth by forecasting, planning and executing business strategies aligned with our growth Strategic leadership - work closely with our senior leadership team to translate our company vision and strategy in your market Work efficiently with other department teams - such as Marketing, Success, Partnerships, Product, Tech - to select, evaluate, and approve opportunities for growth in the UKI market Drive organizational change & scale of our organization through forecast report on key metrics People leadership to build a world-class sales organization for UKI: lead and organize the Sales Teams, optimize the use of resources, time, budget Consider Employee Engagement a priority Create an environment conducive for the Aircall culture to flourish Developing a thorough understanding of the Aircall product, market and industry, as well as competitors Qualifications Previous experience successfully leading and scaling a B2B SaaS Sales team in UKI. Expert on the UKI market and leverage your existing network Demonstrable and impressive track record of growing revenue/ARR through strategic B2B SaaS sales in UKI. Significant experience in the SMB and Mid Market worlds. A previous experience in consultancy or as an analyst is a plus. Substantial commercial experience working in diverse, sales leadership roles, driving and implementing sales strategy and revenue growth Experience working with Channel and technology partners is a plus Proven experience in utilizing an inspirational and hands-on leadership style to drive a high-performing sales culture Strong analytical skills and capacity to challenge other departments (marketing, partnership, success) with empowered data Results driven, Team player with a work hard play hard mentality, ability to use own initiative, self-prioritize - and a good sense of humor is always appreciated :) Aircall is constantly moving forward. We're building new roads to complete our journey, and we're taking people with us who have the same builder mentality. Let's grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights. We're creating a place where great people trust one another and thrive together. People flourish at Aircall and now is the time to be part of the team and the journey we're on. Why join us? Key moment to join Aircall in terms of growth and opportunities ️ Our people matter, work-life balance is important at Aircall Fast-learning environment, entrepreneurial and strong team spirit 45+ Nationalities: cosmopolite & multi-cultural mindset Competitive salary package & benefits DE&I Statement: At Aircall, we believe diversity, equity and inclusion - irrespective of origins, identity, background and orientations - are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We're working to create a place filled with diverse people who can enrich and learn from one another. We're committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn. Want to know more about candidate privacy? Find our Candidate Privacy Notice here.
Aug 09, 2025
Full time
Aircall is the world's leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success. How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in About this role Aircall is seeking a Sales Director to lead our fantastic UKI Sales Team and make an impact on this strategic and high potential market. This role includes the management of all AEs closing new revenue. You will report directly to our Global VP Sales and will be responsible for defining the strategic direction of Aircall for UKI. You are a strong people manager, passionate about designing and scaling a successful Sales organization to support our extensive growth and meet the changing needs of our customers. You're an expert of UKI Go To Market with experience collaborating with Marketing, Partnerships, Outbound. This position is based in London. Key Responsibilities Lead and accelerate UKI sales growth by forecasting, planning and executing business strategies aligned with our growth Strategic leadership - work closely with our senior leadership team to translate our company vision and strategy in your market Work efficiently with other department teams - such as Marketing, Success, Partnerships, Product, Tech - to select, evaluate, and approve opportunities for growth in the UKI market Drive organizational change & scale of our organization through forecast report on key metrics People leadership to build a world-class sales organization for UKI: lead and organize the Sales Teams, optimize the use of resources, time, budget Consider Employee Engagement a priority Create an environment conducive for the Aircall culture to flourish Developing a thorough understanding of the Aircall product, market and industry, as well as competitors Qualifications Previous experience successfully leading and scaling a B2B SaaS Sales team in UKI. Expert on the UKI market and leverage your existing network Demonstrable and impressive track record of growing revenue/ARR through strategic B2B SaaS sales in UKI. Significant experience in the SMB and Mid Market worlds. A previous experience in consultancy or as an analyst is a plus. Substantial commercial experience working in diverse, sales leadership roles, driving and implementing sales strategy and revenue growth Experience working with Channel and technology partners is a plus Proven experience in utilizing an inspirational and hands-on leadership style to drive a high-performing sales culture Strong analytical skills and capacity to challenge other departments (marketing, partnership, success) with empowered data Results driven, Team player with a work hard play hard mentality, ability to use own initiative, self-prioritize - and a good sense of humor is always appreciated :) Aircall is constantly moving forward. We're building new roads to complete our journey, and we're taking people with us who have the same builder mentality. Let's grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights. We're creating a place where great people trust one another and thrive together. People flourish at Aircall and now is the time to be part of the team and the journey we're on. Why join us? Key moment to join Aircall in terms of growth and opportunities ️ Our people matter, work-life balance is important at Aircall Fast-learning environment, entrepreneurial and strong team spirit 45+ Nationalities: cosmopolite & multi-cultural mindset Competitive salary package & benefits DE&I Statement: At Aircall, we believe diversity, equity and inclusion - irrespective of origins, identity, background and orientations - are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We're working to create a place filled with diverse people who can enrich and learn from one another. We're committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn. Want to know more about candidate privacy? Find our Candidate Privacy Notice here.
Role: Client Partnerships Manager Location: UK, London Job type: Full time, Permanent - Hybrid This position offers a hybrid work model, allowing flexibility between working from home and our office. Typically, employees are expected to work 2 days in the office per week. Why QS? At QS, we believe that work should empower you. That's why we foster a flexible working environment that encourages every employee to own their career whilst flourishing personally and professionally. Our company values underpin everything we do - we collaborate, respect and support each other. It's our mission to empower motivated people around the world to fulfil their potential through higher education, ensuring that everyone has access to opportunities that change lives. Our diversity makes us stronger. By sharing our experiences, we learn from one another and achieve more together, driving progress across the sector. At QS, you'll be responsible for implementing real change in the international higher education landscape. You'll take on meaningful challenges that see a positive impact across the business and the wider sector. We're confident you'll feel right at home here. QS was named as one of Newsweek's Top 100 Most Loved Workplaces in the UK (October 2023), recognising the respect, trust and appreciation that drive our culture every day. And as a gold-accredited Investors in People organisation - putting us among the top 28% of workplaces globally - it's official: QS is a place where everyone can thrive. As a Client Partnerships Manager this is what you'll be doing: We're seeking a Client Partnership Manager with deep knowledge and a strong network in the Higher Education sector, ideally with experience in a French or German university, a vendor serving the sector, or a regulatory body. In this role, you'll take ownership of a portfolio of clients, implementing and delivering a range of operational and consultative sales activities to support both personal and company revenue goals. By combining effective account management, thoughtful client outreach, and a creative approach to client acquisition, you will help deliver a personalised and exceptional experience for our University partners and clients. France and Germany have been a key markets for QS, particularly in collaboration with business schools, and we're expanding our reach with government entities, new clients, and innovative products in the sector. You'll be instrumental in driving the territory strategy and its successful implementation. Your experience and creativity will be valued in expanding the QS brand, with opportunities for both domestic and international travel. Role responsibilities: Collaborate with an experienced team and work independently to create a comprehensive communications strategy for engaging prospective clients through phone, email, webinars, and other online channels, utilising HubSpot to drive client acquisition. Responsible for managing a personal quota of existing clients and delivering a personal revenue target through a combination of account management and new client acquisition. Update and maintain a thorough record of customer interactions in the CRM system (Hubspot), helping to build and deliver a personalised experience based on client preferences. Embrace a culture of continuous feedback and work collaboratively with all teams to improve the client experience. Use initiative to scale up client quota and develop innovative approaches and strategies to reach revenue targets. Continue engaging with government including ministry of education, French and German embassies in countries where QS may be holding events. Manage France and Germany as the primary territories, with additional secondary territories included in the portfolio as appropriate. Provide timely memos and updates about the market to Senior Leaders and to the ELT when needed. Any other duties as required, in order to reach ambitious revenue goals. Key skills and experience: Fluency in French or German as well as English is required; proficiency in other languages is a plus. Demonstrative examples of consultative sales and leadership experience. Educated to a degree or equivalent level. Track record of sales achievement. Ability to travelwithin France and Germany and some international travel (mostly within EU, UK). Understanding sales process and CRM - preferably hub spot. A demonstratable commitment to customer satisfaction. Our clients are everything - our CPM needs to genuinely enjoy working out complex problems and going the extra mile for our partners. Knowledge of the international higher education sector, with a focus on the French or German systems, including mergers, business schools, and public universities. A self-motivated individual who is passionate about the sales process and skilled in pipeline and opportunity management, forecasting, territory and account planning, multi-channel client communication, building client relationships, and account management. Please note, if you don't meet all the criteria but believe you have the skills and passion to thrive in this role, we encourage you to apply. So, who are we and what do we do? QS is the world leader in higher education services, analytics, insights and intelligence. From consultancy to student mobility, academic partnerships to branding solutions, our services power both institutional and individual success. We're behind the world's most widely read university rankings (Meltwater 2023). Our QS World University Rankings reach hundreds of millions, shaping decisions and guiding futures. Since launching in 1990, our impact and influence have only grown. Today, we work with more than 2,000 of the world's leading higher education institutions, over 12,000 employers, and governments seeking change and socioeconomic development through higher education. Join QS and you'll join an 800-strong community of problem-solvers, creators, collaborators and change-makers based in 40+ countries and 11 international offices, including Australia, Malaysia, India, Romania, Singapore, France, Germany, the USA and our headquarters in London. With every talented new hire, business acquisition and bold initiative, we're strengthening our reach and delivering even greater value to institutions and learners worldwide. Are you ready to shape the future of higher education? We take investing in our people very seriously. As standard you will have: Competitive base salary Access to an annual bonus scheme (for qualifying roles only) 25 days annual leave, plus bank holidays - increasing to 27 days after 5 years' Access to a Buy Holiday scheme allowing you to buy up to 5 additional holiday days per year Enhanced maternity and paternity leave Generous pension through Royal London Comprehensive private medical insurance and wellness scheme through Vitality Access to QSmiles - a discount scheme that actually makes a significant difference Cycle to work scheme A vibrant social environment and multicultural and multinational culture But that's not all. Outside of these standard benefits we also offer resources to allow professional growth and wellness initiatives to nurture a healthy mindset: Free subscription to the Calm App - the app for sleep, meditation, and relaxation A focus on welfare which is led by our global wellness team, with mental health first aiders globally Access to a variety of diversity and inclusion initiatives and groups Strong recognition and reward programs - including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual PD event Support for volunteering and study leave Free subscription to LinkedIn learning - with over 5000 courses and programmes at your fingertips Options to join our outstanding global Mentorship programme Like what you've heard? Great, apply now! As a candidate, we know the application and interview process can be daunting and so it's important that you have a great experience with us. Our dedicated Talent Team will work hard to ensure you are fully informed at all stages and you are really excited by this opportunity to do meaningful work in the education space. Equal opportunities QS Quacquarelli Symonds is proud to be a fair and equal organisation where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive. Please keep an eye on your spam / junk email folder for correspondence from BambooHR
Aug 09, 2025
Full time
Role: Client Partnerships Manager Location: UK, London Job type: Full time, Permanent - Hybrid This position offers a hybrid work model, allowing flexibility between working from home and our office. Typically, employees are expected to work 2 days in the office per week. Why QS? At QS, we believe that work should empower you. That's why we foster a flexible working environment that encourages every employee to own their career whilst flourishing personally and professionally. Our company values underpin everything we do - we collaborate, respect and support each other. It's our mission to empower motivated people around the world to fulfil their potential through higher education, ensuring that everyone has access to opportunities that change lives. Our diversity makes us stronger. By sharing our experiences, we learn from one another and achieve more together, driving progress across the sector. At QS, you'll be responsible for implementing real change in the international higher education landscape. You'll take on meaningful challenges that see a positive impact across the business and the wider sector. We're confident you'll feel right at home here. QS was named as one of Newsweek's Top 100 Most Loved Workplaces in the UK (October 2023), recognising the respect, trust and appreciation that drive our culture every day. And as a gold-accredited Investors in People organisation - putting us among the top 28% of workplaces globally - it's official: QS is a place where everyone can thrive. As a Client Partnerships Manager this is what you'll be doing: We're seeking a Client Partnership Manager with deep knowledge and a strong network in the Higher Education sector, ideally with experience in a French or German university, a vendor serving the sector, or a regulatory body. In this role, you'll take ownership of a portfolio of clients, implementing and delivering a range of operational and consultative sales activities to support both personal and company revenue goals. By combining effective account management, thoughtful client outreach, and a creative approach to client acquisition, you will help deliver a personalised and exceptional experience for our University partners and clients. France and Germany have been a key markets for QS, particularly in collaboration with business schools, and we're expanding our reach with government entities, new clients, and innovative products in the sector. You'll be instrumental in driving the territory strategy and its successful implementation. Your experience and creativity will be valued in expanding the QS brand, with opportunities for both domestic and international travel. Role responsibilities: Collaborate with an experienced team and work independently to create a comprehensive communications strategy for engaging prospective clients through phone, email, webinars, and other online channels, utilising HubSpot to drive client acquisition. Responsible for managing a personal quota of existing clients and delivering a personal revenue target through a combination of account management and new client acquisition. Update and maintain a thorough record of customer interactions in the CRM system (Hubspot), helping to build and deliver a personalised experience based on client preferences. Embrace a culture of continuous feedback and work collaboratively with all teams to improve the client experience. Use initiative to scale up client quota and develop innovative approaches and strategies to reach revenue targets. Continue engaging with government including ministry of education, French and German embassies in countries where QS may be holding events. Manage France and Germany as the primary territories, with additional secondary territories included in the portfolio as appropriate. Provide timely memos and updates about the market to Senior Leaders and to the ELT when needed. Any other duties as required, in order to reach ambitious revenue goals. Key skills and experience: Fluency in French or German as well as English is required; proficiency in other languages is a plus. Demonstrative examples of consultative sales and leadership experience. Educated to a degree or equivalent level. Track record of sales achievement. Ability to travelwithin France and Germany and some international travel (mostly within EU, UK). Understanding sales process and CRM - preferably hub spot. A demonstratable commitment to customer satisfaction. Our clients are everything - our CPM needs to genuinely enjoy working out complex problems and going the extra mile for our partners. Knowledge of the international higher education sector, with a focus on the French or German systems, including mergers, business schools, and public universities. A self-motivated individual who is passionate about the sales process and skilled in pipeline and opportunity management, forecasting, territory and account planning, multi-channel client communication, building client relationships, and account management. Please note, if you don't meet all the criteria but believe you have the skills and passion to thrive in this role, we encourage you to apply. So, who are we and what do we do? QS is the world leader in higher education services, analytics, insights and intelligence. From consultancy to student mobility, academic partnerships to branding solutions, our services power both institutional and individual success. We're behind the world's most widely read university rankings (Meltwater 2023). Our QS World University Rankings reach hundreds of millions, shaping decisions and guiding futures. Since launching in 1990, our impact and influence have only grown. Today, we work with more than 2,000 of the world's leading higher education institutions, over 12,000 employers, and governments seeking change and socioeconomic development through higher education. Join QS and you'll join an 800-strong community of problem-solvers, creators, collaborators and change-makers based in 40+ countries and 11 international offices, including Australia, Malaysia, India, Romania, Singapore, France, Germany, the USA and our headquarters in London. With every talented new hire, business acquisition and bold initiative, we're strengthening our reach and delivering even greater value to institutions and learners worldwide. Are you ready to shape the future of higher education? We take investing in our people very seriously. As standard you will have: Competitive base salary Access to an annual bonus scheme (for qualifying roles only) 25 days annual leave, plus bank holidays - increasing to 27 days after 5 years' Access to a Buy Holiday scheme allowing you to buy up to 5 additional holiday days per year Enhanced maternity and paternity leave Generous pension through Royal London Comprehensive private medical insurance and wellness scheme through Vitality Access to QSmiles - a discount scheme that actually makes a significant difference Cycle to work scheme A vibrant social environment and multicultural and multinational culture But that's not all. Outside of these standard benefits we also offer resources to allow professional growth and wellness initiatives to nurture a healthy mindset: Free subscription to the Calm App - the app for sleep, meditation, and relaxation A focus on welfare which is led by our global wellness team, with mental health first aiders globally Access to a variety of diversity and inclusion initiatives and groups Strong recognition and reward programs - including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual PD event Support for volunteering and study leave Free subscription to LinkedIn learning - with over 5000 courses and programmes at your fingertips Options to join our outstanding global Mentorship programme Like what you've heard? Great, apply now! As a candidate, we know the application and interview process can be daunting and so it's important that you have a great experience with us. Our dedicated Talent Team will work hard to ensure you are fully informed at all stages and you are really excited by this opportunity to do meaningful work in the education space. Equal opportunities QS Quacquarelli Symonds is proud to be a fair and equal organisation where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive. Please keep an eye on your spam / junk email folder for correspondence from BambooHR
Job Title: Internal Account Manager Location: Derby Salary: £25,000 + uncapped commission (OTE £3-5k) Job Type: Full-Time, Permanent Hours: Monday to Friday, 08 15 (37.5 hours per week, 1-hour lunch) Are you ready to take the next step in your sales or customer service career? We're hiring an Internal Account Manager to join a fast-paced and growing team in Derby. This is an ideal opportunity for someone with experience in sales, telesales, or customer service who wants to move into account management and develop long-term client relationships. The Role Internal Account Manager: As an Internal Account Manager, you ll manage a portfolio of over 300 active accounts, supporting clients with tailored workplace solutions. You ll build strong relationships, identify growth opportunities, and deliver excellent service. Key Responsibilities: Build and maintain strong relationships with existing clients Identify and maximise upselling and cross-selling opportunities Proactively generate new business opportunities via outbound calls and networking Provide support and product advice via phone, email, and live chat Collaborate with internal teams to ensure excellent customer experience Keep CRM records updated with accurate client and sales information Negotiate effectively to secure new and repeat business What We re Looking For: Essential: Minimum of 1 year in a sales, telesales, or customer service role Confident and professional communication skills Organised and motivated with strong time management Comfortable working to targets and KPIs Proficiency in Microsoft Office Resilience and a positive attitude in a busy sales environment Desirable: Previous experience managing accounts or working in B2B sales Familiarity with CRM systems A proven track record of exceeding targets Why Apply? This Internal Account Manager position is a great opportunity to join one of the UK s largest providers of business supplies and services. The business offers a supportive environment and genuine career progression. Benefits include: Enhanced annual leave Paid charity leave Employee assistance programme Pension contributions Enhanced family policies If you're looking to step into an Internal Account Manager role with excellent development potential, we want to hear from you. This vacancy is being advertised by POST Recruitment Ltd, an Employment Agency. Visit our website for more details.
Aug 09, 2025
Full time
Job Title: Internal Account Manager Location: Derby Salary: £25,000 + uncapped commission (OTE £3-5k) Job Type: Full-Time, Permanent Hours: Monday to Friday, 08 15 (37.5 hours per week, 1-hour lunch) Are you ready to take the next step in your sales or customer service career? We're hiring an Internal Account Manager to join a fast-paced and growing team in Derby. This is an ideal opportunity for someone with experience in sales, telesales, or customer service who wants to move into account management and develop long-term client relationships. The Role Internal Account Manager: As an Internal Account Manager, you ll manage a portfolio of over 300 active accounts, supporting clients with tailored workplace solutions. You ll build strong relationships, identify growth opportunities, and deliver excellent service. Key Responsibilities: Build and maintain strong relationships with existing clients Identify and maximise upselling and cross-selling opportunities Proactively generate new business opportunities via outbound calls and networking Provide support and product advice via phone, email, and live chat Collaborate with internal teams to ensure excellent customer experience Keep CRM records updated with accurate client and sales information Negotiate effectively to secure new and repeat business What We re Looking For: Essential: Minimum of 1 year in a sales, telesales, or customer service role Confident and professional communication skills Organised and motivated with strong time management Comfortable working to targets and KPIs Proficiency in Microsoft Office Resilience and a positive attitude in a busy sales environment Desirable: Previous experience managing accounts or working in B2B sales Familiarity with CRM systems A proven track record of exceeding targets Why Apply? This Internal Account Manager position is a great opportunity to join one of the UK s largest providers of business supplies and services. The business offers a supportive environment and genuine career progression. Benefits include: Enhanced annual leave Paid charity leave Employee assistance programme Pension contributions Enhanced family policies If you're looking to step into an Internal Account Manager role with excellent development potential, we want to hear from you. This vacancy is being advertised by POST Recruitment Ltd, an Employment Agency. Visit our website for more details.
At Ideal Response, we lead the way in damage restoration across the UK. With over 20 years of experience, we deliver emergency response, property restoration, environmental services, and specialist cleaning solutions with precision, care, and efficiency. Our mission is to provide peace of mind when disaster strikes, whether it's fire, flood, mould, or contamination. We're not just a restoration company, we're a people-first business built on respect, integrity, and a "can-do" attitude. Our team is energetic, supportive, and target-driven, and we're looking for like-minded individuals to grow with us. The Role You'll be the first point of contact for inbound inquiries, helping customers navigate stressful situations with clarity and confidence. If you're driven by hitting targets and building rapport, and you want to be part of a company that values growth and teamwork, this could be the role for you! Key Responsibilities Respond to inbound sales inquiries (phone, email, and web) from both residential and commercial clients Create accurate and timely quotations for a variety of restoration services including fire, flood, mould, and specialist cleaning Build trust and rapport with potential customers, understanding their needs and providing tailored solutions Maintain and develop your pipeline by following up with leads and progressing opportunities Collaborate with technicians, project managers, and fellow sales colleagues to ensure smooth service delivery Keep the CRM system updated with lead information, client communication, and task completion Support colleagues with diary management and scheduling sales meetings where needed What We're Looking For Previous experience in a sales role (minimum 2 years preferred) Strong communication skills with a customer first mindset Enthusiasm for learning, self-development, and contributing to team goals Organised and proactive approach to managing tasks and leads Team player with a positive attitude and a sense of humour - we work hard, but we enjoy the journey too! Why Join Us? Be part of a well established company with a strong reputation and exciting growth plans Join a welcoming, target-hitting team that celebrates success and supports one another Opportunities for ongoing training and career development Competitive salary and competative commission structure Casual and friendly working environment Be apart of team social events Apply now to become part of a team that makes a real difference every day. We look forward to hearing from you. Recruitment for this position will be managed directly, so we kindly ask that agencies refrain from contacting us. Job Types: Full-time, Permanent Pay: 25,000.00- 30,000.00 per year Additional pay: Bonus scheme Benefits: Casual dress Company events Free parking On-site parking Schedule: Day shift Monday to Friday Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Aug 09, 2025
Full time
At Ideal Response, we lead the way in damage restoration across the UK. With over 20 years of experience, we deliver emergency response, property restoration, environmental services, and specialist cleaning solutions with precision, care, and efficiency. Our mission is to provide peace of mind when disaster strikes, whether it's fire, flood, mould, or contamination. We're not just a restoration company, we're a people-first business built on respect, integrity, and a "can-do" attitude. Our team is energetic, supportive, and target-driven, and we're looking for like-minded individuals to grow with us. The Role You'll be the first point of contact for inbound inquiries, helping customers navigate stressful situations with clarity and confidence. If you're driven by hitting targets and building rapport, and you want to be part of a company that values growth and teamwork, this could be the role for you! Key Responsibilities Respond to inbound sales inquiries (phone, email, and web) from both residential and commercial clients Create accurate and timely quotations for a variety of restoration services including fire, flood, mould, and specialist cleaning Build trust and rapport with potential customers, understanding their needs and providing tailored solutions Maintain and develop your pipeline by following up with leads and progressing opportunities Collaborate with technicians, project managers, and fellow sales colleagues to ensure smooth service delivery Keep the CRM system updated with lead information, client communication, and task completion Support colleagues with diary management and scheduling sales meetings where needed What We're Looking For Previous experience in a sales role (minimum 2 years preferred) Strong communication skills with a customer first mindset Enthusiasm for learning, self-development, and contributing to team goals Organised and proactive approach to managing tasks and leads Team player with a positive attitude and a sense of humour - we work hard, but we enjoy the journey too! Why Join Us? Be part of a well established company with a strong reputation and exciting growth plans Join a welcoming, target-hitting team that celebrates success and supports one another Opportunities for ongoing training and career development Competitive salary and competative commission structure Casual and friendly working environment Be apart of team social events Apply now to become part of a team that makes a real difference every day. We look forward to hearing from you. Recruitment for this position will be managed directly, so we kindly ask that agencies refrain from contacting us. Job Types: Full-time, Permanent Pay: 25,000.00- 30,000.00 per year Additional pay: Bonus scheme Benefits: Casual dress Company events Free parking On-site parking Schedule: Day shift Monday to Friday Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Technical Sales Manager (South / M25 territorry) Our client is one of the UK's leading manufacturers of uPVC & aluminium windows and doors. Reporting to: Southern Sales Manager Hours of work: 09 00 Mon Thu / 09 00 Fri 09.00-16.00 Develop and maintain a highly motivated and committed team, who share our company values, to enhance our customers, by delivering continual improvements to become their supplier of choice. Summary of role: To be responsible for developing and driving new business and existing account sales of our product range. Optimise profitable sales within current markets and develop new sales opportunities. With a clear focus to facilitate the building of one strong brand and presence in the UK Market. Key responsibilities • To identify, meet and close new business opportunities, actively achieving at least two new accounts a month which supports the business strategy. • Working within the Sales Team you will support the development of an outstanding customer focused sales and support organisation as well as achieving agreed financial and operational targets. • Develop new business accounts to deliver a 1st year annual turnover in excess of £500k • Establish and facilitate close working relationships with key customers, understanding their needs and what we need to do to differentiate ourselves from the competition so that we become and/or remain the supplier of choice or preferred business partner. • Driving existing account growth by 10% year on year through introduction of new product ranges and added value services. • Be responsible for executing price increases in line with cost increases and margin aspirations. • Ensure that customer needs are translated into operational deliverables with the sense of urgency required and recognising the different approaches and needs of each market we serve. (Trade / retail) • Report weekly / Monthly to the Sales Director on the sales performance and competitor activity, covering revenue, margin, selling price, competitor activity, sales mix, and identify priorities and risk. • To effectively use IT programmes e.g. MS office, Teams, outlook, word, Excel and CRM systems. • Ensure that all company operating values and compliance procedures are adhered to at all times, including Quality Management, Health & Safety, Legal stipulation, Environmental policies and general Duty of Care. Attributes/Key Competencies • Experienced, with a successful track record of working within the building products and or UPVC market. • Effective relationship building and communication skills. • Has the skill to relate well to people at all levels. • Ambitious for success / results driven, able to evaluate systems and working practices displaying an instinctive desire to drive improvements and develop others. • Commercially astute, positive able to lead by example. • Considerable knowledge of the UPVC market place and industry. • Considerable experience in customer service procedures. • Self-driving, initiative taking, creative and innovative, whilst having an organised and disciplined approach. • Customer focused and solution/results oriented. • A fast-acting person whose high energy level and drive are combined with empathy, logic and strong communication skills. • Well-structured and able to see the bigger picture. • Motivational, inspirational and enthuses others with own positive and energetic approach. • Capable of rolling up their sleeves and working through a problem when needed. • Possesses entrepreneurial spirit and is business oriented. • Strong IT and Accurate numerical skills, Proficient with Microsoft word and excel. Leadership Values • Dynamic Drive & Determination • Self-Assurance • Just Do It Our daily focus • Make tomorrow better than today • Work smart as well as hard • Be effective, efficient, and right first time If you are interested in this position, please contact SFR Recruitment Solutions. Architectural Ironmongery Internal & External Doors Access Control Window & Door Hardware
Aug 09, 2025
Full time
Technical Sales Manager (South / M25 territorry) Our client is one of the UK's leading manufacturers of uPVC & aluminium windows and doors. Reporting to: Southern Sales Manager Hours of work: 09 00 Mon Thu / 09 00 Fri 09.00-16.00 Develop and maintain a highly motivated and committed team, who share our company values, to enhance our customers, by delivering continual improvements to become their supplier of choice. Summary of role: To be responsible for developing and driving new business and existing account sales of our product range. Optimise profitable sales within current markets and develop new sales opportunities. With a clear focus to facilitate the building of one strong brand and presence in the UK Market. Key responsibilities • To identify, meet and close new business opportunities, actively achieving at least two new accounts a month which supports the business strategy. • Working within the Sales Team you will support the development of an outstanding customer focused sales and support organisation as well as achieving agreed financial and operational targets. • Develop new business accounts to deliver a 1st year annual turnover in excess of £500k • Establish and facilitate close working relationships with key customers, understanding their needs and what we need to do to differentiate ourselves from the competition so that we become and/or remain the supplier of choice or preferred business partner. • Driving existing account growth by 10% year on year through introduction of new product ranges and added value services. • Be responsible for executing price increases in line with cost increases and margin aspirations. • Ensure that customer needs are translated into operational deliverables with the sense of urgency required and recognising the different approaches and needs of each market we serve. (Trade / retail) • Report weekly / Monthly to the Sales Director on the sales performance and competitor activity, covering revenue, margin, selling price, competitor activity, sales mix, and identify priorities and risk. • To effectively use IT programmes e.g. MS office, Teams, outlook, word, Excel and CRM systems. • Ensure that all company operating values and compliance procedures are adhered to at all times, including Quality Management, Health & Safety, Legal stipulation, Environmental policies and general Duty of Care. Attributes/Key Competencies • Experienced, with a successful track record of working within the building products and or UPVC market. • Effective relationship building and communication skills. • Has the skill to relate well to people at all levels. • Ambitious for success / results driven, able to evaluate systems and working practices displaying an instinctive desire to drive improvements and develop others. • Commercially astute, positive able to lead by example. • Considerable knowledge of the UPVC market place and industry. • Considerable experience in customer service procedures. • Self-driving, initiative taking, creative and innovative, whilst having an organised and disciplined approach. • Customer focused and solution/results oriented. • A fast-acting person whose high energy level and drive are combined with empathy, logic and strong communication skills. • Well-structured and able to see the bigger picture. • Motivational, inspirational and enthuses others with own positive and energetic approach. • Capable of rolling up their sleeves and working through a problem when needed. • Possesses entrepreneurial spirit and is business oriented. • Strong IT and Accurate numerical skills, Proficient with Microsoft word and excel. Leadership Values • Dynamic Drive & Determination • Self-Assurance • Just Do It Our daily focus • Make tomorrow better than today • Work smart as well as hard • Be effective, efficient, and right first time If you are interested in this position, please contact SFR Recruitment Solutions. Architectural Ironmongery Internal & External Doors Access Control Window & Door Hardware
Press space or enter keys to toggle section visibility City City of London State/Province London Country United Kingdom Department DIRECT SALES Date Monday, March 17, 2025 Working time Full-time Ref# Job Level Job Type Experienced Job Field DIRECT SALES Seniority Level Associate Description & Requirements Press space or enter keys to toggle section visibility About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work.Learn more about us at . Are you a true hunter who thrives on building business from the ground up? As a Client Manager focused solely on new logo acquisition, you will be responsible for identifying, engaging, and converting net-new clients to Xerox. This is a pure new business development role, managing the full sales cycle-from prospecting to closing-across a defined territory. Why Join Xerox? At Xerox, you'll be part of a forward-thinking sales team empowered to disrupt the status quo and help businesses work better. We reward initiative, encourage innovation, and support your growth through continuous learning and best-in-class tools. You'll represent Xerox Office Technology and Services, including industry-leading hardware, software, IT services, and workflow automation solutions. This role is ideal for sales professionals who excel at opening doors and creating lasting value in untapped accounts. If you're ready to make your mark and own your territory, we encourage you to apply and help us bring Xerox solutions to businesses that need them most. Identify and target prospective B2B clients across your assigned territory Develop and execute tailored outreach strategies to engage decision-makers and secure first meetings Position Xerox solutions as essential to modernizing workflows, improving productivity, and reducing costs Full Sales Cycle Ownership Manage all stages of the sales cycle, from initial contact and discovery to proposal, negotiation, and close Maintain strong pipeline discipline using Salesforce and other sales tools to track opportunities and forecast accurately Solution Selling & Cross-Functional Collaboration Lead consultative sales conversations, aligning Xerox's offerings with specific client pain points Partner with internal teams (technical specialists, service delivery, and product experts) to build compelling proposals and demos Reporting & Operational Excellence Deliver accurate monthly forecasts, activity reports, and pipeline updates to sales leadership Uphold high standards of CRM usage and sales process compliance Stay current on industry trends, Xerox product updates, and emerging client needs Adapt strategies based on market intelligence and competitive activity What You Bring to the Table Required Experience Proven success in B2B sales with a focus on new business development Demonstrated ability to generate leads, build pipeline, and close net-new logos Full-cycle sales experience, ideally in technology, digital services, or IT-related solutions Comfortable navigating mid-market and enterprise sales environments Preferred Skills Experience selling IT Services, Digital Services, or managed print solutions Familiarity with Salesforce, Microsoft Teams, and Office 365 Strong storytelling, objection handling, and negotiation skills Resilience, self-motivation, and a hunter's mindset Core Competencies Strategic thinking and opportunity qualification High-impact communication and presentation Tenacity, independence, and ownership mentality Ability to thrive in a fast-paced, performance-driven environment
Aug 09, 2025
Full time
Press space or enter keys to toggle section visibility City City of London State/Province London Country United Kingdom Department DIRECT SALES Date Monday, March 17, 2025 Working time Full-time Ref# Job Level Job Type Experienced Job Field DIRECT SALES Seniority Level Associate Description & Requirements Press space or enter keys to toggle section visibility About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work.Learn more about us at . Are you a true hunter who thrives on building business from the ground up? As a Client Manager focused solely on new logo acquisition, you will be responsible for identifying, engaging, and converting net-new clients to Xerox. This is a pure new business development role, managing the full sales cycle-from prospecting to closing-across a defined territory. Why Join Xerox? At Xerox, you'll be part of a forward-thinking sales team empowered to disrupt the status quo and help businesses work better. We reward initiative, encourage innovation, and support your growth through continuous learning and best-in-class tools. You'll represent Xerox Office Technology and Services, including industry-leading hardware, software, IT services, and workflow automation solutions. This role is ideal for sales professionals who excel at opening doors and creating lasting value in untapped accounts. If you're ready to make your mark and own your territory, we encourage you to apply and help us bring Xerox solutions to businesses that need them most. Identify and target prospective B2B clients across your assigned territory Develop and execute tailored outreach strategies to engage decision-makers and secure first meetings Position Xerox solutions as essential to modernizing workflows, improving productivity, and reducing costs Full Sales Cycle Ownership Manage all stages of the sales cycle, from initial contact and discovery to proposal, negotiation, and close Maintain strong pipeline discipline using Salesforce and other sales tools to track opportunities and forecast accurately Solution Selling & Cross-Functional Collaboration Lead consultative sales conversations, aligning Xerox's offerings with specific client pain points Partner with internal teams (technical specialists, service delivery, and product experts) to build compelling proposals and demos Reporting & Operational Excellence Deliver accurate monthly forecasts, activity reports, and pipeline updates to sales leadership Uphold high standards of CRM usage and sales process compliance Stay current on industry trends, Xerox product updates, and emerging client needs Adapt strategies based on market intelligence and competitive activity What You Bring to the Table Required Experience Proven success in B2B sales with a focus on new business development Demonstrated ability to generate leads, build pipeline, and close net-new logos Full-cycle sales experience, ideally in technology, digital services, or IT-related solutions Comfortable navigating mid-market and enterprise sales environments Preferred Skills Experience selling IT Services, Digital Services, or managed print solutions Familiarity with Salesforce, Microsoft Teams, and Office 365 Strong storytelling, objection handling, and negotiation skills Resilience, self-motivation, and a hunter's mindset Core Competencies Strategic thinking and opportunity qualification High-impact communication and presentation Tenacity, independence, and ownership mentality Ability to thrive in a fast-paced, performance-driven environment
Resourcer Accountancy & Finance, HR, Marketing, Office Support Allstaff Office Division are delighted to bring to the market the role of Sales Manager / General Manager for company based in East Kilbride. We are looking for a sales-focused manager for our client, to manage their Scotland location based East Kilbride. The ideal candidate should have General Management experience but also a proven track record in growing sales. Initially overseeing a small team that is expected to grow over time in line with exciting expansion plans they have for the business. It would be expected the successful candidate would oversee all aspects to ensure the successful and smooth running of the Glasgow location. With a hands-on approach to sales the successful candidate would have their own account base whilst at the same time overseeing the existing sales agent. Our client is looking for a Sales Manager who could grow into General Manager (that way they will also know the customers inside out). This is an on-site role with some travel. Therefore it is essential to be a driver. Key Responsibilities: Develop and implement strategic sales plans to achieve revenue targets and market growth. Manage daily operations, ensuring efficiency and alignment with business objectives. Train, mentor, and motivate the sales team to enhance performance and foster a high-performing culture. Collaborate with cross-functional teams to drive product development, marketing strategies, and customer engagement initiatives. Analyse sales data and market trends to identify opportunities for growth and improvement. Establish and maintain relationships with key clients and stakeholders. General Management Oversee the management of the warehouse team including Warehouse Manager. With Warehouse Manager answering into the GM you will oversee and ensure: Effective management and workflow of warehouse. Safe working environment and all HR and H&S policies followed. Dealing with any employee issues that may arise in conjunction with HR. Cohesive plan for managing growth and effective management of warehouse space. All costs monitored and remain in line with company budget. All KPIs met. Effective logistics solution to fit the needs of the business. Active collaboration with Installation company. All building maintenance, repairs, insurance, contracts etc are kept up to date. Management of customer issues, damages, returns. Oversee existing sales agent and also manage and grow your own account base. In conjunction with existing sales agent ensure: Grow account base to reach and maintain existing targets. Targets and margin expectations are met in line with company budget. Manage an effective sales pipeline. Regular customer face-to-face meetings. Growth of key product categories and new ranges in line with KPIs. Showroom maintained and managed. Customer expectations met in terms of drawings and quotations. In conjunction with marketing, effective implementation of marketing plan in the region. General Duties and expectations Attend meetings and events including travel as and when required. Weekly and monthly reports as required by Directors of the company. Ensure company costs, sales and margin expectations are met consistently for the region, in line with company budget. Effective planning around warehouse and sales in relation to holiday cover etc. The candidate will be: Organised. Dynamic. Practical. Ability to use initiative. Energetic approach. Qualifications: Proven experience in sales management and general management roles. Strong leadership skills with the ability to inspire and drive a team towards success. Excellent communication, negotiation, and interpersonal skills. Proficient in using CRM software and sales analytics tools. If you're interested in this Sales Manager / General Manager position we would love to hear from you ! Allstaff is operating as an Employment Agency for the supply of Permanent and Contract staff employed directly by the hirer. By sending your CV you are consenting to Allstaff processing your personal data for the purposes of providing work finding services, including processing using software solution providers and back-office support. £28,000 - £30,000 depending on experience (per year) £28,000 - £30,000 depending on experience (per year)
Aug 09, 2025
Full time
Resourcer Accountancy & Finance, HR, Marketing, Office Support Allstaff Office Division are delighted to bring to the market the role of Sales Manager / General Manager for company based in East Kilbride. We are looking for a sales-focused manager for our client, to manage their Scotland location based East Kilbride. The ideal candidate should have General Management experience but also a proven track record in growing sales. Initially overseeing a small team that is expected to grow over time in line with exciting expansion plans they have for the business. It would be expected the successful candidate would oversee all aspects to ensure the successful and smooth running of the Glasgow location. With a hands-on approach to sales the successful candidate would have their own account base whilst at the same time overseeing the existing sales agent. Our client is looking for a Sales Manager who could grow into General Manager (that way they will also know the customers inside out). This is an on-site role with some travel. Therefore it is essential to be a driver. Key Responsibilities: Develop and implement strategic sales plans to achieve revenue targets and market growth. Manage daily operations, ensuring efficiency and alignment with business objectives. Train, mentor, and motivate the sales team to enhance performance and foster a high-performing culture. Collaborate with cross-functional teams to drive product development, marketing strategies, and customer engagement initiatives. Analyse sales data and market trends to identify opportunities for growth and improvement. Establish and maintain relationships with key clients and stakeholders. General Management Oversee the management of the warehouse team including Warehouse Manager. With Warehouse Manager answering into the GM you will oversee and ensure: Effective management and workflow of warehouse. Safe working environment and all HR and H&S policies followed. Dealing with any employee issues that may arise in conjunction with HR. Cohesive plan for managing growth and effective management of warehouse space. All costs monitored and remain in line with company budget. All KPIs met. Effective logistics solution to fit the needs of the business. Active collaboration with Installation company. All building maintenance, repairs, insurance, contracts etc are kept up to date. Management of customer issues, damages, returns. Oversee existing sales agent and also manage and grow your own account base. In conjunction with existing sales agent ensure: Grow account base to reach and maintain existing targets. Targets and margin expectations are met in line with company budget. Manage an effective sales pipeline. Regular customer face-to-face meetings. Growth of key product categories and new ranges in line with KPIs. Showroom maintained and managed. Customer expectations met in terms of drawings and quotations. In conjunction with marketing, effective implementation of marketing plan in the region. General Duties and expectations Attend meetings and events including travel as and when required. Weekly and monthly reports as required by Directors of the company. Ensure company costs, sales and margin expectations are met consistently for the region, in line with company budget. Effective planning around warehouse and sales in relation to holiday cover etc. The candidate will be: Organised. Dynamic. Practical. Ability to use initiative. Energetic approach. Qualifications: Proven experience in sales management and general management roles. Strong leadership skills with the ability to inspire and drive a team towards success. Excellent communication, negotiation, and interpersonal skills. Proficient in using CRM software and sales analytics tools. If you're interested in this Sales Manager / General Manager position we would love to hear from you ! Allstaff is operating as an Employment Agency for the supply of Permanent and Contract staff employed directly by the hirer. By sending your CV you are consenting to Allstaff processing your personal data for the purposes of providing work finding services, including processing using software solution providers and back-office support. £28,000 - £30,000 depending on experience (per year) £28,000 - £30,000 depending on experience (per year)
Who We Are At Certn, we're revolutionising background screening with The World's Easiest Background Check - fast, global, and powered by tech. We're not about outdated processes and red tape. We're about innovation, speed, and impact. If you thrive in fast-paced environments, love solving problems, and looking to join a team where ownership, collaboration, and continuous improvement are at the heart of everything we do, this is your next move. Who are Certonians? We are football players, DIY creators, spicy-food lovers, karaoke lovers, wine connoisseurs, and so much more! We are a team of 300+ people currently living the dream at Certn across the globe and we are looking for more team members to level us up. If you are excited about working with a group that values accountability, working synergistically with one another, being inclusive of different perspectives, approaching all solutions & problems with compassion and empathy - we want to hear from you! The Opportunity: The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Responsible for fostering long-term relationships, this role involves conducting business reviews, addressing escalated issues, and collaborating with cross-functional teams to maximise customer satisfaction and revenue growth. What You'll be Doing: Strategic Account Management Develop and execute account plans to ensure client success and identify growth opportunities. Own customer onboarding, ramp, and full life cycle achievement including contract renewal Find Upsell, Cross sell, and Expansion opportunities and win additional business Maintain weekly updates reviewing Customer Stories, Opportunities, Onboarding progress, At Risk Accounts and Churn Customer Advocacy and Issue Resolution Serve as the primary contact for escalated issues, collaborating internally to resolve challenges. Collaborate with stakeholders across all departments to solve complex customer issues. Perform Quarterly Business Reviews to proactively address challenges and advocate for new products and services for customers Performance Metrics Conduct an average of 5-8 proactive meetings per week with your book of business Document and utilise Hubspot to track customer interactions Measurably increase B2B revenue and Margin as it relates to company objectives on a quarterly basis. Customer Retention and Growth Implement strategies to reduce churn and enhance loyalty Utilise data to analyse and track potential churn targets and create a mutual plan of success to maintain customer satisfaction. What you will bring: Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. Showcased effectiveness in strategic mid-market account management. Independently managed contract renewals and upsell opportunities, driving revenue and margin growth. Demonstrated success in effectively managing high volume of client accounts simultaneously and cultivating strong relationships with both customers and company stakeholders. Strong analytical thinking and problem-solving abilities. Effective communicator with a high standard of presentation delivery. Familiarity with HubSpot or other CRM platforms, as well as tools like Google Workspace, Slack, Zendesk, Looker is a plus. Demonstrated ability to collaborate effectively with various departments for overall business success. Experience advocating for customers at an executive level within the organisation. Demonstrated success in driving customer growth through expansion initiatives. Adaptability in a fast-paced environment and the ability to juggle and complete multiple priorities and projects. Why You Should Be Excited: Vacation Mode On: 4 weeks of annual leave to start + additional health & wellness time off. Flex Life: Remote-friendly setup, work-from-home stipend, and a flex allowance to make your work-life balance flawless. Health and Benefits: Enjoy a complete benefits package for yourself and your dependents, plus a pension contribution. Growth Fuel: A professional development budget to level up your skills, attend industry conferences, pursue certifications, or take advanced courses. Ownership & Impact: You'll do work that matters - driving real impact and helping define the direction of our Customer Success Team. A Little Bit More About Us If you're excited by the chance to drive bold innovation, smash silos, and deliver world-class products, we want to hear from you. Let's build something epic together Certn is a growing global technology company that is looking to reinvent the way organisations build Trust in People with technology and AI-backed background checks. Having recently been named one of Canada's Companies-to-Watch in Deloitte's Technology Fast 50 Awards, we are becoming one of the fastest-growing start-ups. Just so you know The selected candidate will be required to complete a background check. This means you will get to see first hand what we do (and trust us, we do it REALLY well)! Certn takes pride in being an advocate for equal opportunities in the workplace. Our commitment is reflected in how we're creating a workplace that's respectful, inclusive, and free from barriers-a place where each member of our team can achieve their full potential. We firmly believe that the strength of our company is rooted in diversity, and we encourage every individual to bring their authentic selves to work. We extend a warm welcome to all qualified candidates and hope that you'll consider Certn as your preferred employer, where you can thrive and contribute to our collective success. If you have a disability that requires accommodation during any stage of our recruitment process, please let us know how we can best assist you.
Aug 09, 2025
Full time
Who We Are At Certn, we're revolutionising background screening with The World's Easiest Background Check - fast, global, and powered by tech. We're not about outdated processes and red tape. We're about innovation, speed, and impact. If you thrive in fast-paced environments, love solving problems, and looking to join a team where ownership, collaboration, and continuous improvement are at the heart of everything we do, this is your next move. Who are Certonians? We are football players, DIY creators, spicy-food lovers, karaoke lovers, wine connoisseurs, and so much more! We are a team of 300+ people currently living the dream at Certn across the globe and we are looking for more team members to level us up. If you are excited about working with a group that values accountability, working synergistically with one another, being inclusive of different perspectives, approaching all solutions & problems with compassion and empathy - we want to hear from you! The Opportunity: The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Responsible for fostering long-term relationships, this role involves conducting business reviews, addressing escalated issues, and collaborating with cross-functional teams to maximise customer satisfaction and revenue growth. What You'll be Doing: Strategic Account Management Develop and execute account plans to ensure client success and identify growth opportunities. Own customer onboarding, ramp, and full life cycle achievement including contract renewal Find Upsell, Cross sell, and Expansion opportunities and win additional business Maintain weekly updates reviewing Customer Stories, Opportunities, Onboarding progress, At Risk Accounts and Churn Customer Advocacy and Issue Resolution Serve as the primary contact for escalated issues, collaborating internally to resolve challenges. Collaborate with stakeholders across all departments to solve complex customer issues. Perform Quarterly Business Reviews to proactively address challenges and advocate for new products and services for customers Performance Metrics Conduct an average of 5-8 proactive meetings per week with your book of business Document and utilise Hubspot to track customer interactions Measurably increase B2B revenue and Margin as it relates to company objectives on a quarterly basis. Customer Retention and Growth Implement strategies to reduce churn and enhance loyalty Utilise data to analyse and track potential churn targets and create a mutual plan of success to maintain customer satisfaction. What you will bring: Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. Showcased effectiveness in strategic mid-market account management. Independently managed contract renewals and upsell opportunities, driving revenue and margin growth. Demonstrated success in effectively managing high volume of client accounts simultaneously and cultivating strong relationships with both customers and company stakeholders. Strong analytical thinking and problem-solving abilities. Effective communicator with a high standard of presentation delivery. Familiarity with HubSpot or other CRM platforms, as well as tools like Google Workspace, Slack, Zendesk, Looker is a plus. Demonstrated ability to collaborate effectively with various departments for overall business success. Experience advocating for customers at an executive level within the organisation. Demonstrated success in driving customer growth through expansion initiatives. Adaptability in a fast-paced environment and the ability to juggle and complete multiple priorities and projects. Why You Should Be Excited: Vacation Mode On: 4 weeks of annual leave to start + additional health & wellness time off. Flex Life: Remote-friendly setup, work-from-home stipend, and a flex allowance to make your work-life balance flawless. Health and Benefits: Enjoy a complete benefits package for yourself and your dependents, plus a pension contribution. Growth Fuel: A professional development budget to level up your skills, attend industry conferences, pursue certifications, or take advanced courses. Ownership & Impact: You'll do work that matters - driving real impact and helping define the direction of our Customer Success Team. A Little Bit More About Us If you're excited by the chance to drive bold innovation, smash silos, and deliver world-class products, we want to hear from you. Let's build something epic together Certn is a growing global technology company that is looking to reinvent the way organisations build Trust in People with technology and AI-backed background checks. Having recently been named one of Canada's Companies-to-Watch in Deloitte's Technology Fast 50 Awards, we are becoming one of the fastest-growing start-ups. Just so you know The selected candidate will be required to complete a background check. This means you will get to see first hand what we do (and trust us, we do it REALLY well)! Certn takes pride in being an advocate for equal opportunities in the workplace. Our commitment is reflected in how we're creating a workplace that's respectful, inclusive, and free from barriers-a place where each member of our team can achieve their full potential. We firmly believe that the strength of our company is rooted in diversity, and we encourage every individual to bring their authentic selves to work. We extend a warm welcome to all qualified candidates and hope that you'll consider Certn as your preferred employer, where you can thrive and contribute to our collective success. If you have a disability that requires accommodation during any stage of our recruitment process, please let us know how we can best assist you.
Our client is on a mission to enable their customers to unlock their business potential via Sage X3, Sage Intacct, as well as their propriety X3CloudDocs solution. This thriving company are looking to hire a Customer Success Manager in a hybrid role working 3 days a week in the office in the Fleet area. The company is the longest standing Sage X3 partner in the UK with over 450 years of combined expertise in the sale, implementation, development and support of Sage X3. Helping their customers grow and evolve their business, arming them with the tools and skills to perform at their best, is at the heart of what they do! To apply for the role of Sage X3 Support Consultant you must have: 1. Proven experience in Customer Success (Account Management) in SaaS 2. the ability to work on site and commute to GU52 3. The right to live and work in the UK on a permanent basis About the role They're growing - and looking for a Customer Success Manager to join their close-knit team, reporting to the Head of Sales & Marketing. This is a key role focused on building strong, lasting relationships with customers using Sage X3, Intacct, and their own proprietary solution, X3CloudDocs. As Customer Success Manager, you'll act as a trusted advisor and advocate for their customers, helping them get maximum value from their solutions. You'll play a vital role in driving satisfaction, retention, and growth by understanding their needs, providing expert guidance, and partnering with them to achieve success. If you thrive on solving challenges, providing expert guidance, and making a real impact, we want to hear from you! Key Areas of Activity As a Customer Success Manager, you'll build strong client relationships, drive product adoption, and help customers get the most from their Sage X3 or Intacct solutions. Customer Relationships Develop trusted relationships with key stakeholders Lead regular check-ins and manage customer queries Escalate and resolve issues as needed Onboarding & Adoption Support smooth onboarding and product rollout Identify training needs and coordinate resources Monitor usage and recommend improvements Value & Growth Help customers maximise solution value and achieve goals Identify upsell and cross-sell opportunities Build multi-level relationships and work with ISV partners Introduce complementary solutions like X3CloudDocs Customer Advocacy Represent the customer voice internally Share feedback to improve products and services Support marketing with success stories and testimonials Reporting Track key metrics: satisfaction, retention, and growth Report on customer health and progress Use CRM tools to manage engagement About You Proven experience in Customer Success, Account Management, or a similar role within the software or tech industry Excellent communication skills - clear, professional, and confident across all channels Strong problem-solving ability with a detail-oriented and analytical mindset Organised, self-motivated, and able to manage tasks independently or as part of a team Customer-centric, proactive, and passionate about helping clients succeed Adaptable and resilient in a fast-paced, changing environment Naturally collaborative and skilled at building trusted relationships with customers and colleagues Experience with CRM systems (e.g. Zoho, Salesforce, HubSpot) and workflow management i.e. Asana Solid understanding of business processes and ERP systems, ideally Sage X3 or Intacct, highly advantageous. Degree in Business, IT, or related field preferred; full driving licence required About the rewards At this company you'll have the opportunity get your hands on cutting-edge technology and innovative products that make a real impact. On offer is: Competitive base salary Bonus scheme 25 days holiday plus Bank Holidays Healthcare Cash Plan Employee Assistance Programme Volunteering Leave Discretionary paid sick leave Flexibility to work on a hybrid basis Free car parking available About the company At this company you'll have the opportunity to work hands-on with cutting-edge technology and innovative products that make a real impact. They offer a competitive salary and the flexibility to work on a hybrid basis. Your wellbeing matters to them and they're committed to supporting your personal and professional growth every step of the way. They are based in leafy Church Crookham with free car parking available. How to Apply Please note that eRecruitSmart is advertising this role on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must reside in and have eligibility to work and reside in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. We look forward to hearing from you!
Aug 09, 2025
Full time
Our client is on a mission to enable their customers to unlock their business potential via Sage X3, Sage Intacct, as well as their propriety X3CloudDocs solution. This thriving company are looking to hire a Customer Success Manager in a hybrid role working 3 days a week in the office in the Fleet area. The company is the longest standing Sage X3 partner in the UK with over 450 years of combined expertise in the sale, implementation, development and support of Sage X3. Helping their customers grow and evolve their business, arming them with the tools and skills to perform at their best, is at the heart of what they do! To apply for the role of Sage X3 Support Consultant you must have: 1. Proven experience in Customer Success (Account Management) in SaaS 2. the ability to work on site and commute to GU52 3. The right to live and work in the UK on a permanent basis About the role They're growing - and looking for a Customer Success Manager to join their close-knit team, reporting to the Head of Sales & Marketing. This is a key role focused on building strong, lasting relationships with customers using Sage X3, Intacct, and their own proprietary solution, X3CloudDocs. As Customer Success Manager, you'll act as a trusted advisor and advocate for their customers, helping them get maximum value from their solutions. You'll play a vital role in driving satisfaction, retention, and growth by understanding their needs, providing expert guidance, and partnering with them to achieve success. If you thrive on solving challenges, providing expert guidance, and making a real impact, we want to hear from you! Key Areas of Activity As a Customer Success Manager, you'll build strong client relationships, drive product adoption, and help customers get the most from their Sage X3 or Intacct solutions. Customer Relationships Develop trusted relationships with key stakeholders Lead regular check-ins and manage customer queries Escalate and resolve issues as needed Onboarding & Adoption Support smooth onboarding and product rollout Identify training needs and coordinate resources Monitor usage and recommend improvements Value & Growth Help customers maximise solution value and achieve goals Identify upsell and cross-sell opportunities Build multi-level relationships and work with ISV partners Introduce complementary solutions like X3CloudDocs Customer Advocacy Represent the customer voice internally Share feedback to improve products and services Support marketing with success stories and testimonials Reporting Track key metrics: satisfaction, retention, and growth Report on customer health and progress Use CRM tools to manage engagement About You Proven experience in Customer Success, Account Management, or a similar role within the software or tech industry Excellent communication skills - clear, professional, and confident across all channels Strong problem-solving ability with a detail-oriented and analytical mindset Organised, self-motivated, and able to manage tasks independently or as part of a team Customer-centric, proactive, and passionate about helping clients succeed Adaptable and resilient in a fast-paced, changing environment Naturally collaborative and skilled at building trusted relationships with customers and colleagues Experience with CRM systems (e.g. Zoho, Salesforce, HubSpot) and workflow management i.e. Asana Solid understanding of business processes and ERP systems, ideally Sage X3 or Intacct, highly advantageous. Degree in Business, IT, or related field preferred; full driving licence required About the rewards At this company you'll have the opportunity get your hands on cutting-edge technology and innovative products that make a real impact. On offer is: Competitive base salary Bonus scheme 25 days holiday plus Bank Holidays Healthcare Cash Plan Employee Assistance Programme Volunteering Leave Discretionary paid sick leave Flexibility to work on a hybrid basis Free car parking available About the company At this company you'll have the opportunity to work hands-on with cutting-edge technology and innovative products that make a real impact. They offer a competitive salary and the flexibility to work on a hybrid basis. Your wellbeing matters to them and they're committed to supporting your personal and professional growth every step of the way. They are based in leafy Church Crookham with free car parking available. How to Apply Please note that eRecruitSmart is advertising this role on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must reside in and have eligibility to work and reside in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. We look forward to hearing from you!
Do you thrive on building strong relationships and generating business growth? Our client, a dynamic and innovative organisation, in between Ashford and Hythe, is seeking a talented European Internal Sales Representative to join their team. This is an exciting opportunity for someone with a passion for sales and account management. Please find all the details below: Job title: European Internal Sales Representative Salary: 30,000 - 35,000 OTE 50,000 Hours: Monday - Friday, 9am -5pm Annual leave: 20 days + Bank holidays Travel: Once a quarter to Germany Benefits: Newly refurbished offices, free parking, a vibrant and supportive team culture with 80 colleagues on site As the European Internal Sales Representative, you will be responsible for expanding our client's business in Europe. With a current turnover of 1 million Euros, you will play a vital role in driving growth and increasing market share. Your main responsibilities would be to : Develop and maintain strong relationships with dealers across Europe to promote product range. Identify and pursue new sales opportunities. Manage sales inquiries, prepare quotes, and follow up on leads to close deals. Collaborate with the marketing team to create targeted campaigns. Provide excellent customer service, addressing dealer and client queries promptly. Conduct occasional visits to European dealers to strengthen partnerships and support sales initiatives. Monitor market trends and competitor activity to inform sales strategies. Maintain accurate records of sales activities and performance metrics using CRM software. Achieve sales targets to earn commission in addition to the base salary. To succeed in this role, you will need: Proven experience in sales and account managament. Strong communication and negotiation skills. The ability to build and maintain professional relationships with dealers and clients. Fluency in German is highly desirable but not mandatory. Comfortable working independently in an office environment and as part of a team. Willingness to travel occasionally within Europe for dealer meetings. Proficiency in Microsoft Office and CRM tools. Organised, proactive, and results-driven with a focus on meeting sales targets. Next Steps: If you're excited by this opportunity and meet the criteria, we'd love to hear from you - apply today to take the next step in your career! Know someone who might be perfect for this role? Refer them and if they're successful, you'll receive a 100 voucher of your choice! (Terms apply) Don't forget: If your application matches the job requirements, we'll email you-please check your junk/spam folders. If you hear from us, call Emma (Candidate Manager) or Nicola (Elite Consultant) on (phone number removed) within 24 hours to discuss the role in more detail. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 09, 2025
Full time
Do you thrive on building strong relationships and generating business growth? Our client, a dynamic and innovative organisation, in between Ashford and Hythe, is seeking a talented European Internal Sales Representative to join their team. This is an exciting opportunity for someone with a passion for sales and account management. Please find all the details below: Job title: European Internal Sales Representative Salary: 30,000 - 35,000 OTE 50,000 Hours: Monday - Friday, 9am -5pm Annual leave: 20 days + Bank holidays Travel: Once a quarter to Germany Benefits: Newly refurbished offices, free parking, a vibrant and supportive team culture with 80 colleagues on site As the European Internal Sales Representative, you will be responsible for expanding our client's business in Europe. With a current turnover of 1 million Euros, you will play a vital role in driving growth and increasing market share. Your main responsibilities would be to : Develop and maintain strong relationships with dealers across Europe to promote product range. Identify and pursue new sales opportunities. Manage sales inquiries, prepare quotes, and follow up on leads to close deals. Collaborate with the marketing team to create targeted campaigns. Provide excellent customer service, addressing dealer and client queries promptly. Conduct occasional visits to European dealers to strengthen partnerships and support sales initiatives. Monitor market trends and competitor activity to inform sales strategies. Maintain accurate records of sales activities and performance metrics using CRM software. Achieve sales targets to earn commission in addition to the base salary. To succeed in this role, you will need: Proven experience in sales and account managament. Strong communication and negotiation skills. The ability to build and maintain professional relationships with dealers and clients. Fluency in German is highly desirable but not mandatory. Comfortable working independently in an office environment and as part of a team. Willingness to travel occasionally within Europe for dealer meetings. Proficiency in Microsoft Office and CRM tools. Organised, proactive, and results-driven with a focus on meeting sales targets. Next Steps: If you're excited by this opportunity and meet the criteria, we'd love to hear from you - apply today to take the next step in your career! Know someone who might be perfect for this role? Refer them and if they're successful, you'll receive a 100 voucher of your choice! (Terms apply) Don't forget: If your application matches the job requirements, we'll email you-please check your junk/spam folders. If you hear from us, call Emma (Candidate Manager) or Nicola (Elite Consultant) on (phone number removed) within 24 hours to discuss the role in more detail. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We are delighted to be partnering with a fantastic university in Kent as they launch their new strategic framework- Vision 2030. It places collaboration, courage, and creativity at its heart as they seek to enrich communities and shape sustainable futures. The Product Marketing Lead supports student recruitment by developing and delivering subject-level marketing activities for CCCU's course portfolio. Embedded within academic Schools, they act as a strategic partner-gathering insights, shaping course messaging, and ensuring content is accurate, engaging, and aligned with University goals. Reporting to the Product Marketing Manager, the role involves creating subject-specific content, updating course pages, supporting campaigns, and coordinating integrated marketing efforts. Strong collaboration, creativity, and attention to detail are key, along with ensuring all communications reflect the University's brand and strategy. The postholder also connects academic teams with wider marketing services to support cohesive planning and delivery. Skills and Responsibilities Develop and maintain in-depth knowledge of the academic School's course portfolio, including key selling points, graduate outcomes and differentiators. Work collaboratively with academic colleagues and students to gather case studies, testimonials, stories and subject insights to inform product marketing. Write and edit subject-level content for a range of platforms, including online course pages, digital campaigns, prospectuses, CRM communications and external listings. Ensure product messaging is up-to-date, accurate and aligned with CCCU's tone of voice, brand guidelines and compliance requirements. Support the delivery of School-specific marketing campaigns and promotional activity, in collaboration with the wider Department for Marketing, Communications and Recruitment. Liaise with designers, digital colleagues and external suppliers to brief and develop compelling collateral and creative assets. Track campaign performance and online course page engagement using tools such as GA4 and provide insight for ongoing optimisation. Coordinate course marketing plans and timelines to support recruitment cycles and subject-level conversion activity. Contribute to marketing support for open days and school-based events, including advising on messaging and collateral. Monitor sector trends and competitor marketing to inform positioning and messaging for assigned School(s). To be considered for this position please apply with your CV as soon as possible, the deadline for applications will be Friday 22 nd August 2025 Please note, all 3rd party agencies speculative CVs and direct will be forwarded onto The Talent Set We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process
Aug 09, 2025
Full time
We are delighted to be partnering with a fantastic university in Kent as they launch their new strategic framework- Vision 2030. It places collaboration, courage, and creativity at its heart as they seek to enrich communities and shape sustainable futures. The Product Marketing Lead supports student recruitment by developing and delivering subject-level marketing activities for CCCU's course portfolio. Embedded within academic Schools, they act as a strategic partner-gathering insights, shaping course messaging, and ensuring content is accurate, engaging, and aligned with University goals. Reporting to the Product Marketing Manager, the role involves creating subject-specific content, updating course pages, supporting campaigns, and coordinating integrated marketing efforts. Strong collaboration, creativity, and attention to detail are key, along with ensuring all communications reflect the University's brand and strategy. The postholder also connects academic teams with wider marketing services to support cohesive planning and delivery. Skills and Responsibilities Develop and maintain in-depth knowledge of the academic School's course portfolio, including key selling points, graduate outcomes and differentiators. Work collaboratively with academic colleagues and students to gather case studies, testimonials, stories and subject insights to inform product marketing. Write and edit subject-level content for a range of platforms, including online course pages, digital campaigns, prospectuses, CRM communications and external listings. Ensure product messaging is up-to-date, accurate and aligned with CCCU's tone of voice, brand guidelines and compliance requirements. Support the delivery of School-specific marketing campaigns and promotional activity, in collaboration with the wider Department for Marketing, Communications and Recruitment. Liaise with designers, digital colleagues and external suppliers to brief and develop compelling collateral and creative assets. Track campaign performance and online course page engagement using tools such as GA4 and provide insight for ongoing optimisation. Coordinate course marketing plans and timelines to support recruitment cycles and subject-level conversion activity. Contribute to marketing support for open days and school-based events, including advising on messaging and collateral. Monitor sector trends and competitor marketing to inform positioning and messaging for assigned School(s). To be considered for this position please apply with your CV as soon as possible, the deadline for applications will be Friday 22 nd August 2025 Please note, all 3rd party agencies speculative CVs and direct will be forwarded onto The Talent Set We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process
Social Media, Marketing and Communications Executive Bristol based £28-32k depending on experience Great Benefits Are you a media and marketing person that enjoys social media and marketing, if so this role could be for you. This company deal with service and maintenance to M&E and Building Fabric on commercial properties across the UK and require someone to take ownership on their socials marketing to ensure a good online presence and also to do case studies for the website and social media pages. Purpose of the Role: To plan, manage, and deliver strategic marketing and communication activities that promote the company s mechanical, electrical, building fabric, and facilities management services. This role supports business development, enhances client engagement, reinforces compliance messaging, and ensures brand consistency across all internal and external channels. It involves campaign delivery, content development, digital strategy, internal & external communications, and bid/tender support within a technical service environment. Main Duties: All items listed below and not limited to Marketing Strategy & Campaigns: Produce clear, accurate, and engaging content across multiple channels: brochures, technical datasheets, case studies, press releases, internal communications, and social media. Maintain a consistent brand tone and visual identity across all materials, ensuring relevance to both technical and non-technical audiences. Manage relationships with internal stakeholders, external designers, and media partners to deliver high-quality marketing outputs. Content Creation & Brand Management: Produce high-quality content for websites, blogs, newsletters, brochures, presentations, and press releases. Uphold brand identity across all visual and written communications. Liaise with graphic designers and third-party agencies to deliver marketing collateral. Digital & Social Media: Manage company social media platforms, with an emphasis on LinkedIn for professional engagement and lead generation. Create and schedule content focused on service updates, project wins, ESG achievements, team stories, and innovations in building services. Maintain and update the company website; use SEO and analytics tools to improve reach and search visibility Bid & Tender Support: Work with the Bid and Business Development teams to produce branded, compelling content for PPQs, tenders, and client proposals. Assist in the development of company profiles, CVs, case studies, and project references for use in submissions and presentations. Reporting & Analytics: Monitor the performance of marketing and communications efforts using analytics tools. Report on engagement, conversions, and effectiveness of marketing activity to inform future planning. Operational Responsibilities: Collaborate with project managers, engineers, and operations teams to capture and promote technical projects and success stories. Support mobilisation of new contracts with onboarding communication materials and branded documentation. Contribute to HSEQ, ESG, and compliance communications, including campaign support for audits and accreditations (e.g. ISO, NICEIC, Gas Safe, CHAS). Qualifications and Experience: Degree or equivalent qualification in Marketing, Communications, PR, Journalism, or related field. Proven experience in a marketing or communications role, ideally in a B2B or service-driven environment. Strong understanding of digital platforms and marketing technologies (e.g., CMS, CRM, email marketing tools). Experience in managing content calendars, press releases, and campaign workflows. Knowledge of tender processes and supporting documentation in technical service industries. Key Skills and Attributes: Excellent written and verbal communication skills with a strong grasp of technical and service-based language. Highly organised with the ability to manage multiple deadlines and priorities. Strong attention to detail with a proactive, solution-focused mindset. Collaborative approach and ability to work effectively with both technical and non-technical stakeholders. Commercial awareness and a keen understanding of the building services sector. For further information on the role and the company you would be working for please APPLY NOW or get in touch with Gary Cornes for a confidential chat
Aug 09, 2025
Full time
Social Media, Marketing and Communications Executive Bristol based £28-32k depending on experience Great Benefits Are you a media and marketing person that enjoys social media and marketing, if so this role could be for you. This company deal with service and maintenance to M&E and Building Fabric on commercial properties across the UK and require someone to take ownership on their socials marketing to ensure a good online presence and also to do case studies for the website and social media pages. Purpose of the Role: To plan, manage, and deliver strategic marketing and communication activities that promote the company s mechanical, electrical, building fabric, and facilities management services. This role supports business development, enhances client engagement, reinforces compliance messaging, and ensures brand consistency across all internal and external channels. It involves campaign delivery, content development, digital strategy, internal & external communications, and bid/tender support within a technical service environment. Main Duties: All items listed below and not limited to Marketing Strategy & Campaigns: Produce clear, accurate, and engaging content across multiple channels: brochures, technical datasheets, case studies, press releases, internal communications, and social media. Maintain a consistent brand tone and visual identity across all materials, ensuring relevance to both technical and non-technical audiences. Manage relationships with internal stakeholders, external designers, and media partners to deliver high-quality marketing outputs. Content Creation & Brand Management: Produce high-quality content for websites, blogs, newsletters, brochures, presentations, and press releases. Uphold brand identity across all visual and written communications. Liaise with graphic designers and third-party agencies to deliver marketing collateral. Digital & Social Media: Manage company social media platforms, with an emphasis on LinkedIn for professional engagement and lead generation. Create and schedule content focused on service updates, project wins, ESG achievements, team stories, and innovations in building services. Maintain and update the company website; use SEO and analytics tools to improve reach and search visibility Bid & Tender Support: Work with the Bid and Business Development teams to produce branded, compelling content for PPQs, tenders, and client proposals. Assist in the development of company profiles, CVs, case studies, and project references for use in submissions and presentations. Reporting & Analytics: Monitor the performance of marketing and communications efforts using analytics tools. Report on engagement, conversions, and effectiveness of marketing activity to inform future planning. Operational Responsibilities: Collaborate with project managers, engineers, and operations teams to capture and promote technical projects and success stories. Support mobilisation of new contracts with onboarding communication materials and branded documentation. Contribute to HSEQ, ESG, and compliance communications, including campaign support for audits and accreditations (e.g. ISO, NICEIC, Gas Safe, CHAS). Qualifications and Experience: Degree or equivalent qualification in Marketing, Communications, PR, Journalism, or related field. Proven experience in a marketing or communications role, ideally in a B2B or service-driven environment. Strong understanding of digital platforms and marketing technologies (e.g., CMS, CRM, email marketing tools). Experience in managing content calendars, press releases, and campaign workflows. Knowledge of tender processes and supporting documentation in technical service industries. Key Skills and Attributes: Excellent written and verbal communication skills with a strong grasp of technical and service-based language. Highly organised with the ability to manage multiple deadlines and priorities. Strong attention to detail with a proactive, solution-focused mindset. Collaborative approach and ability to work effectively with both technical and non-technical stakeholders. Commercial awareness and a keen understanding of the building services sector. For further information on the role and the company you would be working for please APPLY NOW or get in touch with Gary Cornes for a confidential chat
Franchise Sales & Marketing Manager Head Office - Wonderfield Group Contract: Full Time Salary: 45,000-50,000 Contracted Hours: 40 The Wonderfield Group has recently been purchased by Zensho Holdings, the leading food service company in Japan with a market cap of $5.5b and whose aim is to become the worlds largest food company, a position from which we can eradicate hunger and poverty from around the globe. We operate restaurants, factories, and thousands of sushi kiosks and have recently built a successful cut fruit business, Snowfruit. Combining this with the three businesses previously owned by Zensho, AFC, Sushi Circle and Sushi Take, results in annual sales of $2.5b and Ebitda in excess of $140m a year with an ambitious growth trajectory. • You have strong experience in advertising & marketing for franchise sales preferably in franchise food sector • You understand social media and SEO well and have experience in Google Ads, Facebook Ads, Instagram, Linked-in and other forms of online advertising. You are able to prepare your own marketing plan. • You have experience in preparing marketing collateral: leaflets, prospectus, website, adverts etc • You have a proven track record in Franchise sales, pitching to the right candidates, filtering them and finalising Franchise Agreements • You have excellent communication skills, both written and verbal, and can communicate effectively with people at all levels of the organisation. • You have strong understanding of franchising, best practises and UK laws that relate to franchising • You can think outside the box and come up with solutions. You thrive in fast-paced environment where multi-tasking is an essential skill The Franchise Sales & Marketing Manager is a key role in the Operations department, working closely with existing Franchise Team: Sales Manager and Franchise Administrator. Sales & Marketing Manager creates & implements the strategy of marketing and advertising in order to find right Franchise Partners to join our network. They also co-ordinate the sales process for new and existing franchisees, liaising with the other Franchise Sales Manager and the Operations team to ensure a smooth transition. 50% of the role is to focus on marketing /advertising and the other 50% is the actual sales of franchises & processes linked to it. • Drives marketing, advertising & PR of the UK Franchise business in order to increase our brand recognition as a Franchisor and attract strong quality candidates to join the Network of over 500 locations • Owns franchise recruitment marketing plan and works in close collaboration with wider Social Media and Marketing Team to drive the right lead generation through online & printed marketing • Provides solutions for sale of difficult locations - bespoke ideas, visiting the sites and preparing localised advertising plan to target local communities • Owns the sales process for new and existing franchisees, carries out meetings with prospects including sales presentation and sales pitch. Filters best candidates, allocates them to the right locations and supports their onboarding using internal CRM system • Liaise with the Franchise Sales Manager and the Operations team to facilitate the handover of new or transferred franchise locations, ensuring that all requirements are met and deadlines are adhered to. • Supports wider Franchise processes like: Sales, Onboarding, Terminations, Transfers, Renewals
Aug 08, 2025
Full time
Franchise Sales & Marketing Manager Head Office - Wonderfield Group Contract: Full Time Salary: 45,000-50,000 Contracted Hours: 40 The Wonderfield Group has recently been purchased by Zensho Holdings, the leading food service company in Japan with a market cap of $5.5b and whose aim is to become the worlds largest food company, a position from which we can eradicate hunger and poverty from around the globe. We operate restaurants, factories, and thousands of sushi kiosks and have recently built a successful cut fruit business, Snowfruit. Combining this with the three businesses previously owned by Zensho, AFC, Sushi Circle and Sushi Take, results in annual sales of $2.5b and Ebitda in excess of $140m a year with an ambitious growth trajectory. • You have strong experience in advertising & marketing for franchise sales preferably in franchise food sector • You understand social media and SEO well and have experience in Google Ads, Facebook Ads, Instagram, Linked-in and other forms of online advertising. You are able to prepare your own marketing plan. • You have experience in preparing marketing collateral: leaflets, prospectus, website, adverts etc • You have a proven track record in Franchise sales, pitching to the right candidates, filtering them and finalising Franchise Agreements • You have excellent communication skills, both written and verbal, and can communicate effectively with people at all levels of the organisation. • You have strong understanding of franchising, best practises and UK laws that relate to franchising • You can think outside the box and come up with solutions. You thrive in fast-paced environment where multi-tasking is an essential skill The Franchise Sales & Marketing Manager is a key role in the Operations department, working closely with existing Franchise Team: Sales Manager and Franchise Administrator. Sales & Marketing Manager creates & implements the strategy of marketing and advertising in order to find right Franchise Partners to join our network. They also co-ordinate the sales process for new and existing franchisees, liaising with the other Franchise Sales Manager and the Operations team to ensure a smooth transition. 50% of the role is to focus on marketing /advertising and the other 50% is the actual sales of franchises & processes linked to it. • Drives marketing, advertising & PR of the UK Franchise business in order to increase our brand recognition as a Franchisor and attract strong quality candidates to join the Network of over 500 locations • Owns franchise recruitment marketing plan and works in close collaboration with wider Social Media and Marketing Team to drive the right lead generation through online & printed marketing • Provides solutions for sale of difficult locations - bespoke ideas, visiting the sites and preparing localised advertising plan to target local communities • Owns the sales process for new and existing franchisees, carries out meetings with prospects including sales presentation and sales pitch. Filters best candidates, allocates them to the right locations and supports their onboarding using internal CRM system • Liaise with the Franchise Sales Manager and the Operations team to facilitate the handover of new or transferred franchise locations, ensuring that all requirements are met and deadlines are adhered to. • Supports wider Franchise processes like: Sales, Onboarding, Terminations, Transfers, Renewals
A Flagship Store Manager for a luxury home décor brand like L'Objet must expertly bridge the worlds of high-end retail and professional trade, delivering exceptional client experiences while driving commercial performances. This leader should embody the brand's refined aesthetic and lead with both strategic vision and operational precision. 1. Luxury Retail Expertise (B2C) • Deliver a refined and immersive boutique experience aligned with L'Objet's design philosophy • Greet and welcome clients, curating a memorable luxury experience • Oversee product presentation and showroom layout in line with brand aesthetics • Lead team outreach and communication (e.g., WhatsApp, live chat) to elevate the omnichannel journey • Coordinate seasonal layouts and merchandise rotations with VM and Retail Manager 2. B2B Sales & Trade Relationships • Develop and nurture trade partnerships with interior designers, architects, and corporate clients • Host showroom presentations and product demonstrations for trade professionals • Organize and lead meetings, store events, and product launches tailored to the trade audience • Track and grow trade sales, ensuring project-based relationship building 3. Clienteling & Relationship Building • Master CRM tools to maintain long-term client relationships • Lead client outreach campaigns, event invitations, and follow-ups to deepen engagement • Handle service or product issues discreetly and promptly, ensuring satisfaction and loyalty 4. Aesthetic & Product Sensibility • Maintain visual merchandising to the highest standards, in alignment with seasonal themes • Advise clients with a design-savvy approach, blending storytelling with product knowledge • Collaborate on curated showroom layouts and installations with VM and Retail Manager 5. Team Leadership & Coaching • Lead, mentor, and manage the team to cultivate a high-performance culture • Provide regular training on product knowledge and sales best practices • Foster team stability and long-term growth through clear guidance and empowerment • Manage staff schedules and resolve personnel issues (absences, leave, etc.) 6. Commercial Acumen • Track sales performance and KPI alignment across B2C and B2B channels • Monitor inventory levels, anticipate bestsellers, and align with HQ on commercial strategy • Generate detailed monthly reports on sales, footfall, and category performance 7. Operational & Visual Excellence • Oversee day-to-day store operations including maintenance, logistics, and inventory • Maintain showroom cleanliness, product placement, and visual standards • Manage transfers between showroom, warehouse, and client sites 8. Event Management & Brand Representation • Suggest, plan, and lead store events with carefully selected guest lists • Represent L'Objet at networking and local cultural events to build brand visibility • Act as a local ambassador, engaging with hospitality venues, galleries, and design peers 9. Digital & Omnichannel Sensibility • Champion integration of digital tools such as live chat and remote consultations • Collaborate with PR, e-commerce, and social media teams to drive visibility • Support the transition to omnichannel sales strategies, adapting internal processes accordingly 10. Emotional Intelligence & Discretion • Communicate with cultural agility, sophistication, and confidentiality • Handle VIP clients and trade professionals with poise and attentiveness • Resolve internal and external conflicts with empathy and professionalism
Aug 08, 2025
Full time
A Flagship Store Manager for a luxury home décor brand like L'Objet must expertly bridge the worlds of high-end retail and professional trade, delivering exceptional client experiences while driving commercial performances. This leader should embody the brand's refined aesthetic and lead with both strategic vision and operational precision. 1. Luxury Retail Expertise (B2C) • Deliver a refined and immersive boutique experience aligned with L'Objet's design philosophy • Greet and welcome clients, curating a memorable luxury experience • Oversee product presentation and showroom layout in line with brand aesthetics • Lead team outreach and communication (e.g., WhatsApp, live chat) to elevate the omnichannel journey • Coordinate seasonal layouts and merchandise rotations with VM and Retail Manager 2. B2B Sales & Trade Relationships • Develop and nurture trade partnerships with interior designers, architects, and corporate clients • Host showroom presentations and product demonstrations for trade professionals • Organize and lead meetings, store events, and product launches tailored to the trade audience • Track and grow trade sales, ensuring project-based relationship building 3. Clienteling & Relationship Building • Master CRM tools to maintain long-term client relationships • Lead client outreach campaigns, event invitations, and follow-ups to deepen engagement • Handle service or product issues discreetly and promptly, ensuring satisfaction and loyalty 4. Aesthetic & Product Sensibility • Maintain visual merchandising to the highest standards, in alignment with seasonal themes • Advise clients with a design-savvy approach, blending storytelling with product knowledge • Collaborate on curated showroom layouts and installations with VM and Retail Manager 5. Team Leadership & Coaching • Lead, mentor, and manage the team to cultivate a high-performance culture • Provide regular training on product knowledge and sales best practices • Foster team stability and long-term growth through clear guidance and empowerment • Manage staff schedules and resolve personnel issues (absences, leave, etc.) 6. Commercial Acumen • Track sales performance and KPI alignment across B2C and B2B channels • Monitor inventory levels, anticipate bestsellers, and align with HQ on commercial strategy • Generate detailed monthly reports on sales, footfall, and category performance 7. Operational & Visual Excellence • Oversee day-to-day store operations including maintenance, logistics, and inventory • Maintain showroom cleanliness, product placement, and visual standards • Manage transfers between showroom, warehouse, and client sites 8. Event Management & Brand Representation • Suggest, plan, and lead store events with carefully selected guest lists • Represent L'Objet at networking and local cultural events to build brand visibility • Act as a local ambassador, engaging with hospitality venues, galleries, and design peers 9. Digital & Omnichannel Sensibility • Champion integration of digital tools such as live chat and remote consultations • Collaborate with PR, e-commerce, and social media teams to drive visibility • Support the transition to omnichannel sales strategies, adapting internal processes accordingly 10. Emotional Intelligence & Discretion • Communicate with cultural agility, sophistication, and confidentiality • Handle VIP clients and trade professionals with poise and attentiveness • Resolve internal and external conflicts with empathy and professionalism
Overview We are looking for an experienced recruitment consultant to join our growing team in Stafford! Reports to: Contract Manager This role is Monday to Friday (hours are flexible and TBC) Key Responsibilities: Deliver the highest levels of support to the sites aligned to the Client. This should include but not be limited to: Place adverts and monitor applications for warehouse candidates across the sites Answering recruitment enquires Screening, processing and on boarding candidates for induction & training Complete necessary right to work checks for all candidates Maintaining best practice as outlined by the business. Monitor and Manage performance of warehouse colleagues Ensure accuracy at all times associated with the start to end recruitment process Management of all systems i.e., CRM, Online Candidate Portal and Unity Manage reporting on worker information with regards to sickness & attendance etc. Ensure all personal objectives are always met. Key behavioural skills: To possess good level of communication skills both oral and written. To work effectively as part of a team Great Organisation skills and the ability to prioritise where needed. Focus and dedication to an excellent quality of service at all times. PC literate, with good working knowledge of Microsoft Excel and Word To meet and exceed all tasks and functions without management reminder. Previous recruitment experience is preferable
Aug 08, 2025
Contractor
Overview We are looking for an experienced recruitment consultant to join our growing team in Stafford! Reports to: Contract Manager This role is Monday to Friday (hours are flexible and TBC) Key Responsibilities: Deliver the highest levels of support to the sites aligned to the Client. This should include but not be limited to: Place adverts and monitor applications for warehouse candidates across the sites Answering recruitment enquires Screening, processing and on boarding candidates for induction & training Complete necessary right to work checks for all candidates Maintaining best practice as outlined by the business. Monitor and Manage performance of warehouse colleagues Ensure accuracy at all times associated with the start to end recruitment process Management of all systems i.e., CRM, Online Candidate Portal and Unity Manage reporting on worker information with regards to sickness & attendance etc. Ensure all personal objectives are always met. Key behavioural skills: To possess good level of communication skills both oral and written. To work effectively as part of a team Great Organisation skills and the ability to prioritise where needed. Focus and dedication to an excellent quality of service at all times. PC literate, with good working knowledge of Microsoft Excel and Word To meet and exceed all tasks and functions without management reminder. Previous recruitment experience is preferable
Calling A-Players, Trailblazers, and Sales Game-Changers! Ready to Sell Smarter, Not Harder? Ready to scale your career? If you re an expert in growing client accounts and closing deals that matter, and you're itching for a sales environment that actually lives up to the hype - this is your moment. At COOLSPIRiT , we don t do ordinary. We re powering some of the UK s biggest names with next-level data and infrastructure solutions, and we re looking for a savvy Account Manager ready to make their mark. Big deals. Big rewards. Real impact. Let s go. - The Role at a Glance: Sales Account Manager Chesterfield, Derbyshire £30,000 £45,000 Base £60,000 - £90,000 OTE Plus Accelerators, Bonus, Pension, Health & More Business: COOLSPIRiT - UK s largest Commvault Solution Provider Partner. Leader in data management and business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background / Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services. Who we are: At COOLSPIRiT (acquired by Databaracks), we re on a mission to redefine sales leadership. For over 25 years, we ve powered the UK s top organisations with state-of-the-art data management and security solutions. Now, we re looking for a dynamic Account Manager to join the team. We see our Account Managers as strategic partners to our clients not just salespeople. What We re All About: Born in Derbyshire, we ve spent decades earning the trust of the UK s most prominent organisations. Here at COOLSPIRiT : + Integrity, honesty, and mutual respect aren t buzzwords they re our backbone. + We don t just protect technology; we empower our clients to focus on their best work, no matter what challenges arise. + Our team thrives on camaraderie, innovation, and a "get stuck in" attitude that s second to none. The Sales Account Manager Opportunity: This isn t about filling a role - it s about writing your legacy. Here s what your day looks like: Strengthen Client Relationships: Be the go-to champion for our clients! Keep them engaged and satisfied by managing contract renewals, aligning pricing, and staying one step ahead to tackle churn risks proactively. Drive Upselling & Cross-Selling: Spot opportunities to elevate client success! Expand their product use, introduce impactful new services, and deliver proposals that genuinely make a difference. Be the Relationship Architect: Own your client relationships! Resolve issues swiftly, lead regular business reviews, and ensure every interaction aligns with their goals and aspirations. Turn Leads into Wins: Team up with Sales Development to transition qualified leads into lasting partnerships. Handle seamless handoffs, conduct discovery sessions, and seal the deal with confidence. Strategise for Success: Craft game-changing account plans to drive growth. Maintain crystal-clear pipelines, forecast accurately, and keep our CRM impeccably up to date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves, track industry trends, and share insights that help shape our product and strategy. Ensure Accuracy & Compliance: Stay detail-focused with seamless billing, precise documentation, and full compliance with company policies to keep everything running like clockwork. - Are You Our Perfect Fit? You Speak Fluent Tech: From IT and SaaS to Cloud, Cybersecurity, and Managed Services you don t just talk the talk; you know the lingo, live the trends, and thrive in the fast-paced world of technology! Take Ownership of Success: You don t just meet targets you surpass them. With a proven record of driving renewals and expanding accounts, you treat every client like your own business, delivering results that matter. Think Strategically: You thrive on seeing the big picture. By understanding the unique needs of each account, you design tailored solutions that create lasting value and drive long-term growth. Masterful Communicator & Collaborator: Your ability to connect with clients and internal teams builds trust, accelerates progress, and ensures everyone stays aligned on achieving shared goals. Driven by Growth: You re always evolving. Whether it s through new insights, market trends, or client feedback, you constantly refine your strategies to stay ahead and deliver even greater impact. Salary & Rewards: + Competitive Earnings: Up to £45k base + commission that rewards your brilliance. + Personal Growth: Training, mentorship, and advanced resources to help you become the best version of yourself. + Make Your Mark: Shape the future of our sales function while working alongside a passionate and supportive leadership team. This is more than just another sales role - it s your chance to own a portfolio, build deep client partnerships, and shape the future of a top-tier tech business. You bring the ambition, strategy, and hustle, we ll bring the platform, product, and backing to help you thrive. So, are you in? Hit Apply now and let s start the conversation that could change everything. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Aug 08, 2025
Full time
Calling A-Players, Trailblazers, and Sales Game-Changers! Ready to Sell Smarter, Not Harder? Ready to scale your career? If you re an expert in growing client accounts and closing deals that matter, and you're itching for a sales environment that actually lives up to the hype - this is your moment. At COOLSPIRiT , we don t do ordinary. We re powering some of the UK s biggest names with next-level data and infrastructure solutions, and we re looking for a savvy Account Manager ready to make their mark. Big deals. Big rewards. Real impact. Let s go. - The Role at a Glance: Sales Account Manager Chesterfield, Derbyshire £30,000 £45,000 Base £60,000 - £90,000 OTE Plus Accelerators, Bonus, Pension, Health & More Business: COOLSPIRiT - UK s largest Commvault Solution Provider Partner. Leader in data management and business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background / Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services. Who we are: At COOLSPIRiT (acquired by Databaracks), we re on a mission to redefine sales leadership. For over 25 years, we ve powered the UK s top organisations with state-of-the-art data management and security solutions. Now, we re looking for a dynamic Account Manager to join the team. We see our Account Managers as strategic partners to our clients not just salespeople. What We re All About: Born in Derbyshire, we ve spent decades earning the trust of the UK s most prominent organisations. Here at COOLSPIRiT : + Integrity, honesty, and mutual respect aren t buzzwords they re our backbone. + We don t just protect technology; we empower our clients to focus on their best work, no matter what challenges arise. + Our team thrives on camaraderie, innovation, and a "get stuck in" attitude that s second to none. The Sales Account Manager Opportunity: This isn t about filling a role - it s about writing your legacy. Here s what your day looks like: Strengthen Client Relationships: Be the go-to champion for our clients! Keep them engaged and satisfied by managing contract renewals, aligning pricing, and staying one step ahead to tackle churn risks proactively. Drive Upselling & Cross-Selling: Spot opportunities to elevate client success! Expand their product use, introduce impactful new services, and deliver proposals that genuinely make a difference. Be the Relationship Architect: Own your client relationships! Resolve issues swiftly, lead regular business reviews, and ensure every interaction aligns with their goals and aspirations. Turn Leads into Wins: Team up with Sales Development to transition qualified leads into lasting partnerships. Handle seamless handoffs, conduct discovery sessions, and seal the deal with confidence. Strategise for Success: Craft game-changing account plans to drive growth. Maintain crystal-clear pipelines, forecast accurately, and keep our CRM impeccably up to date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves, track industry trends, and share insights that help shape our product and strategy. Ensure Accuracy & Compliance: Stay detail-focused with seamless billing, precise documentation, and full compliance with company policies to keep everything running like clockwork. - Are You Our Perfect Fit? You Speak Fluent Tech: From IT and SaaS to Cloud, Cybersecurity, and Managed Services you don t just talk the talk; you know the lingo, live the trends, and thrive in the fast-paced world of technology! Take Ownership of Success: You don t just meet targets you surpass them. With a proven record of driving renewals and expanding accounts, you treat every client like your own business, delivering results that matter. Think Strategically: You thrive on seeing the big picture. By understanding the unique needs of each account, you design tailored solutions that create lasting value and drive long-term growth. Masterful Communicator & Collaborator: Your ability to connect with clients and internal teams builds trust, accelerates progress, and ensures everyone stays aligned on achieving shared goals. Driven by Growth: You re always evolving. Whether it s through new insights, market trends, or client feedback, you constantly refine your strategies to stay ahead and deliver even greater impact. Salary & Rewards: + Competitive Earnings: Up to £45k base + commission that rewards your brilliance. + Personal Growth: Training, mentorship, and advanced resources to help you become the best version of yourself. + Make Your Mark: Shape the future of our sales function while working alongside a passionate and supportive leadership team. This is more than just another sales role - it s your chance to own a portfolio, build deep client partnerships, and shape the future of a top-tier tech business. You bring the ambition, strategy, and hustle, we ll bring the platform, product, and backing to help you thrive. So, are you in? Hit Apply now and let s start the conversation that could change everything. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Calling Senior Sales Trailblazers. Deal Closers. Strategic Heavyweights. Ready to sell smarter, scale faster, and lead stronger? If you re a high-performing account manager with a proven track record of growing key accounts and closing complex deals this is your next big move. At COOLSPIRiT , we don t settle for average. We re trusted by some of the UK s biggest organisations to deliver mission-critical data and infrastructure solutions, and now we re looking for a Senior Account Manager who s ready to own a portfolio, influence strategy, and drive serious results. Big brands. Bigger opportunities. And the backing to do your best work yet. - The Role at a Glance: Senior Sales Account Manager Chesterfield, Derbyshire £45,000 £55,000 Base (£90,000 - £110,000 OTE) + Benefits Plus Accelerators, Bonus, Pension, Health & More Business: COOLSPIRiT - UK s largest Commvault Solution Provider Partner. Leader in data management and business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background / Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services. Who we are: At COOLSPIRiT (acquired by Databaracks), we re on a mission to redefine sales leadership. For over 25 years, we ve powered the UK s top organisations with state-of-the-art data management and security solutions. Now, we re looking for a dynamic Account Manager to join the team. We see our Account Managers as strategic partners to our clients not just salespeople. What We re All About: Born in Derbyshire, we ve spent decades earning the trust of the UK s most prominent organisations. Here at COOLSPIRiT : + Integrity, honesty, and mutual respect aren t buzzwords - they re our backbone. + We don t just protect technology; we empower our clients to focus on their best work, no matter what challenges arise. + Our team thrives on camaraderie, innovation, and a "get stuck in" attitude that s second to none. The Senior Sales Account Manager Opportunity: This isn t about filling a role - it s about writing your legacy. Here s what your day looks like: Strengthen Client Relationships: Be the go-to champion for our clients! Keep them engaged and satisfied by managing contract renewals, aligning pricing, and staying one step ahead to tackle churn risks proactively. Drive Upselling & Cross-Selling: Spot opportunities to elevate client success! Expand their product use, introduce impactful new services, and deliver proposals that genuinely make a difference. Be the Relationship Architect: Own your client relationships! Resolve issues swiftly, lead regular business reviews, and ensure every interaction aligns with their goals and aspirations. Turn Leads into Wins: Team up with Sales Development to transition qualified leads into lasting partnerships. Handle seamless handoffs, conduct discovery sessions, and seal the deal with confidence. Strategise for Success: Craft game-changing account plans to drive growth. Maintain crystal-clear pipelines, forecast accurately, and keep our CRM impeccably up to date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves, track industry trends, and share insights that help shape our product and strategy. Ensure Accuracy & Compliance: Stay detail-focused with seamless billing, precise documentation, and full compliance with company policies to keep everything running like clockwork. Are You Our Perfect Fit? You Speak Fluent Tech: From IT and SaaS to Cloud, Cybersecurity, and Managed Services you don t just talk the talk; you know the lingo, live the trends, and thrive in the fast-paced world of technology! Take Ownership of Success: You don t just meet targets - you surpass them. With a proven record of driving renewals and expanding accounts, you treat every client like your own business, delivering results that matter. Think Strategically: You thrive on seeing the big picture. By understanding the unique needs of each account, you design tailored solutions that create lasting value and drive long-term growth. Masterful Communicator & Collaborator: Your ability to connect with clients and internal teams builds trust, accelerates progress, and ensures everyone stays aligned on achieving shared goals. Driven by Growth: You re always evolving. Whether it s through new insights, market trends, or client feedback, you constantly refine your strategies to stay ahead and deliver even greater impact. Salary & Rewards: + Competitive Earnings: Up to £55k base + commission that rewards your brilliance. + Personal Growth: Training, mentorship, and advanced resources to help you become the best version of yourself. + Make Your Mark: Shape the future of our sales function while working alongside a passionate and supportive leadership team. You ve already proven you can perform - now step into a role where your expertise will be valued, your ideas heard, and your success properly rewarded. At COOLSPIRiT , you'll partner with top-tier clients, shape high-value solutions, and lead the kind of deals that define careers. If you re ready to stop coasting and start climbing, hit Apply and let s make it happen. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Aug 08, 2025
Full time
Calling Senior Sales Trailblazers. Deal Closers. Strategic Heavyweights. Ready to sell smarter, scale faster, and lead stronger? If you re a high-performing account manager with a proven track record of growing key accounts and closing complex deals this is your next big move. At COOLSPIRiT , we don t settle for average. We re trusted by some of the UK s biggest organisations to deliver mission-critical data and infrastructure solutions, and now we re looking for a Senior Account Manager who s ready to own a portfolio, influence strategy, and drive serious results. Big brands. Bigger opportunities. And the backing to do your best work yet. - The Role at a Glance: Senior Sales Account Manager Chesterfield, Derbyshire £45,000 £55,000 Base (£90,000 - £110,000 OTE) + Benefits Plus Accelerators, Bonus, Pension, Health & More Business: COOLSPIRiT - UK s largest Commvault Solution Provider Partner. Leader in data management and business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background / Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services. Who we are: At COOLSPIRiT (acquired by Databaracks), we re on a mission to redefine sales leadership. For over 25 years, we ve powered the UK s top organisations with state-of-the-art data management and security solutions. Now, we re looking for a dynamic Account Manager to join the team. We see our Account Managers as strategic partners to our clients not just salespeople. What We re All About: Born in Derbyshire, we ve spent decades earning the trust of the UK s most prominent organisations. Here at COOLSPIRiT : + Integrity, honesty, and mutual respect aren t buzzwords - they re our backbone. + We don t just protect technology; we empower our clients to focus on their best work, no matter what challenges arise. + Our team thrives on camaraderie, innovation, and a "get stuck in" attitude that s second to none. The Senior Sales Account Manager Opportunity: This isn t about filling a role - it s about writing your legacy. Here s what your day looks like: Strengthen Client Relationships: Be the go-to champion for our clients! Keep them engaged and satisfied by managing contract renewals, aligning pricing, and staying one step ahead to tackle churn risks proactively. Drive Upselling & Cross-Selling: Spot opportunities to elevate client success! Expand their product use, introduce impactful new services, and deliver proposals that genuinely make a difference. Be the Relationship Architect: Own your client relationships! Resolve issues swiftly, lead regular business reviews, and ensure every interaction aligns with their goals and aspirations. Turn Leads into Wins: Team up with Sales Development to transition qualified leads into lasting partnerships. Handle seamless handoffs, conduct discovery sessions, and seal the deal with confidence. Strategise for Success: Craft game-changing account plans to drive growth. Maintain crystal-clear pipelines, forecast accurately, and keep our CRM impeccably up to date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves, track industry trends, and share insights that help shape our product and strategy. Ensure Accuracy & Compliance: Stay detail-focused with seamless billing, precise documentation, and full compliance with company policies to keep everything running like clockwork. Are You Our Perfect Fit? You Speak Fluent Tech: From IT and SaaS to Cloud, Cybersecurity, and Managed Services you don t just talk the talk; you know the lingo, live the trends, and thrive in the fast-paced world of technology! Take Ownership of Success: You don t just meet targets - you surpass them. With a proven record of driving renewals and expanding accounts, you treat every client like your own business, delivering results that matter. Think Strategically: You thrive on seeing the big picture. By understanding the unique needs of each account, you design tailored solutions that create lasting value and drive long-term growth. Masterful Communicator & Collaborator: Your ability to connect with clients and internal teams builds trust, accelerates progress, and ensures everyone stays aligned on achieving shared goals. Driven by Growth: You re always evolving. Whether it s through new insights, market trends, or client feedback, you constantly refine your strategies to stay ahead and deliver even greater impact. Salary & Rewards: + Competitive Earnings: Up to £55k base + commission that rewards your brilliance. + Personal Growth: Training, mentorship, and advanced resources to help you become the best version of yourself. + Make Your Mark: Shape the future of our sales function while working alongside a passionate and supportive leadership team. You ve already proven you can perform - now step into a role where your expertise will be valued, your ideas heard, and your success properly rewarded. At COOLSPIRiT , you'll partner with top-tier clients, shape high-value solutions, and lead the kind of deals that define careers. If you re ready to stop coasting and start climbing, hit Apply and let s make it happen. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Account Manager Basic Salary £40k to £45k + commission (uncapped) & Benefits Location Hybrid/Surrey Our client is an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management, distribution and care. As an Account Manager position will play an instrumental role in driving continued growth from 50 to 60 key accounts. Your main purpose is to manage these existing UK accounts and to retain, renew and cross sell/upsell the full portfolio of services including a their mass notification service and applications. Key responsibilities: CRM management - Forecasting and Delivery of daily, monthly and annual retention, pipeline and revenue targets. First class account management service for our customers to maintain excellent CSAT and NPS targets Nurture customers within the account base to ensure a continued robust pipeline of opportunities. Be able to maximize each customers potential spend through Account Development planning, relationship building and data analysis. Delivering excellent bid and proposal responses with Executive summary and win themes Identify potential referrals, and the decision makers within the client organization. Set up meetings between client decision makers and company s practice leaders/principals. Work cross functionally with other departments to improve and enhance the customer experience for all customers. Keep abreast of current industry news or insights relevant to the business to help with sales strategy and increased knowledge of sector. Collaborate with Marketing team to identify potential opportunities within your account base. Knowledge and experience: Role would suit candidates with previous experience in a regulatory environment or with a telecoms or technology-enabled business service. Great Account Management and Account Development skills Highly organised with excellent attention to detail and the ability to execute a strategy to deliver daily revenue. Proven track record of consistently achieving and exceeding sales targets Skilled in the ability to retain customers and prevent cancellations. CRM experience essential, (SFDC desirable) Demonstrable commercial acumen and use of Sales Methodologies.
Aug 08, 2025
Full time
Account Manager Basic Salary £40k to £45k + commission (uncapped) & Benefits Location Hybrid/Surrey Our client is an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management, distribution and care. As an Account Manager position will play an instrumental role in driving continued growth from 50 to 60 key accounts. Your main purpose is to manage these existing UK accounts and to retain, renew and cross sell/upsell the full portfolio of services including a their mass notification service and applications. Key responsibilities: CRM management - Forecasting and Delivery of daily, monthly and annual retention, pipeline and revenue targets. First class account management service for our customers to maintain excellent CSAT and NPS targets Nurture customers within the account base to ensure a continued robust pipeline of opportunities. Be able to maximize each customers potential spend through Account Development planning, relationship building and data analysis. Delivering excellent bid and proposal responses with Executive summary and win themes Identify potential referrals, and the decision makers within the client organization. Set up meetings between client decision makers and company s practice leaders/principals. Work cross functionally with other departments to improve and enhance the customer experience for all customers. Keep abreast of current industry news or insights relevant to the business to help with sales strategy and increased knowledge of sector. Collaborate with Marketing team to identify potential opportunities within your account base. Knowledge and experience: Role would suit candidates with previous experience in a regulatory environment or with a telecoms or technology-enabled business service. Great Account Management and Account Development skills Highly organised with excellent attention to detail and the ability to execute a strategy to deliver daily revenue. Proven track record of consistently achieving and exceeding sales targets Skilled in the ability to retain customers and prevent cancellations. CRM experience essential, (SFDC desirable) Demonstrable commercial acumen and use of Sales Methodologies.
