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Notting Hill Genesis (NHG) is one of London's most established housing associations, providing more than 67,000 homes and supporting 130,000 residents across the capital. As a not-for-profit organisation, we are committed to delivering high-quality, affordable housing and vibrant communities. We are now seeking a Chief Customer Officer to join our executive team and oversee our customer-facing directorate. Reporting to the Chief Executive, this is a key role, providing clear accountability for the delivery of excellent resident services and neighbourhood management across all tenures. As Chief Customer Officer, you will: Support and guide high-performing teams across core operations, customer experience, estate management, repairs and income services Be responsible for the quality, safety and consistency of the resident experience Act as an advocate for customer-focused transformation, fostering a culture of service improvement and shared responsibility Contribute significantly to ensuring compliance with the Regulator of Social Housing's consumer standards Represent the executive at Board level through the operations sub-committee Help deliver NHG's strategic priorities through our Better Together plan We are looking for: An experienced senior executive with a background in housing, community services or a related field A strong track record of delivering large-scale change and improving customer service outcomes A thorough understanding of housing operations and the wider social and political landscape Excellent people skills, with a values-driven, inclusive and collaborative approach The ability to use insight, data and technology to improve resident services A balanced approach to achieving value for money and long-term organisational sustainability With long-term investment, committed colleagues and a clear direction for the future, this role offers the opportunity to shape services that make a meaningful difference across London. For more information please reach out to Tom Neely at or Eliot Jeffries at at Neemar Search to arrange a private discussion. Our Commitment to Inclusion Notting Hill Genesis is committed to building a diverse, inclusive and values-led organisation. We welcome applications from people of all backgrounds, experiences and perspectives. Our recruitment process is fair and accessible, ensuring equal opportunities for all candidates. As a Disability Confident employer, we're happy to make reasonable adjustments throughout the process, please let us know if there's anything we can do to support you. By submitting your application, you consent to Neemar Search sharing your details with relevant third parties as part of the recruitment process. Job Summary Location London Organization Notting Hill Genesis Job Type up to £250,000 Closing Date 22/08/2025 Reference ID 35822 Documents Request a call back Would you like to speak to a member of our team? Just submit your details and we will be in touch shortly.

Hutcheon Mearns is delighted to be exclusively partnering with one of Scotland's most beloved charities, VSA on the role of Chief Financial Officer (CFO) based in Aberdeen. Organisation overview As one of the region's most established and diverse social care charities, VSA supports individuals and families through a broad range of services - from a wide range of supported housing services, a specialist residential school campus at Linn Moor School, through to their care at home and unpaid carers services in the Shire adjoining our Farm Park at Easter Anguston. With nearly 800 employees, VSA are a complex and deeply impactful organisation committed to caring together with their local communities so that no one is left behind. Now, they're embarking on a period of significant operational and strategic transformation - and they are seeking a Chief Financial Officer who can help lead their financial strategy with vision, rigour, and ingenuity. Position overview Reporting directly to the Chief Executive and serving as a key member of the Executive Management Team, the CFO will be responsible for shaping VSA's financial plans ensuring long-term sustainability and resilience. This role goes far beyond financial stewardship; it's about future proofing the organisation and building new income streams using innovative funding models, capital optimisation, with strong commercial insight. You will be involved but not limited to the following duties: Support the CEO, Board, and Executive Team in setting and executing the organisation's vision and strategic plan Lead the development of financial and investment strategies aligned with organisational goals Drive a high-performing finance and corporate service function that supports effective decision-making across the charity Oversee the strategic management and financial performance of the charity's significant property portfolio Lead initiatives to unlock capital value from property assets, including disposals, joint ventures, leasebacks, and reconfigurations aligned with service needs Drive the evolution of the balance sheet, ensuring asset utilisation is maximised to fund future impact Oversee treasury and liquidity management, including investment strategy, banking relationships, and reserves policies Explore and evaluate new financing mechanisms, including social investment, blended finance, and asset backed borrowing where aligned with risk appetite Lead capital planning and financial modelling to support long-term growth and service transformation Inspire and develop a high-calibre finance and corporate services team Promote a values-led culture of accountability, transparency, and collaboration Act as an ambassador for the charity with external stakeholders, partners, and funders Profile overview Qualified accountant (ACA, ACCA, CIMA or equivalent) Substantial experience in senior financial leadership roles within complex organisations Proven expertise in managing large property portfolios and delivering asset-based strategies Deep understanding of charity finance, governance, and regulatory frameworks Excellent leadership, interpersonal, and communication skills Package & Other Information The role of CFO is offering the following package: £competitive Full time Car Allowance: £4,900 Pension: 7.25% Employer Contribution 4% Employee Contribution Leave: 25 days rising to 29 with 5 years' service plus 9 flexible Public Holidays Location: Aberdeen City Centre How to apply Please reach out to Andrew McLeod for a private and confidential discussion about the role - Alternatively, please apply by submitting and up to date CV.

ARE HIRING A CHIEF OPERATIONS OFFICER Bulk is on an incredible journey, with a mission to move the business from a manufacturing-led retailer to a destination brand for active nutrition. We are shaking up the sports nutrition industry through disruptive marketing campaigns that help people think differently about our brand - and we want you to be a part of it! We want passionate risk-takers . We want people that like to challenge our thinking . We want people that live and breathe digital and have an affinity to the world of nutrition, health, fitness, and sports. IN A NUTSHELL As COO, you will be a strategic leader and board member, responsible for the supply chain and operational excellence of Bulk as the business continues to drive forward with its plans to gain market share across the UK and Europe. You will drive operational strategy, overseeing all operational teams, underpinning the commercial success of the business with well-informed, efficient, and robust strategies to ensure the underlying capabilities scale in line with requirements. You will be responsible for significant touchpoints with our customers and therefore, you will ensure the quality and standards of our products and service offering remain consumer-centric and industry-leading. WHAT WILL YOU BE DOING? Executive Leadership Serve as a key member of the Board and Senior Leadership team, providing operational expertise and strategic guidance to the CEO and Founders/ Directors. Lead and mentor the Operations Leadership Team, fostering a culture of high performance, accountability, and continuous improvement. Support the SLT to drive initiatives for operational efficiency and cost optimization across all business functions. Work with the CCO to drive the consumer experience forward, across touchpoints and channels. Lead inventory procurement, optimising pricing/terms/quality whilst ensuring we are consistently offering our customers high quality, consistent product at a market leading price Ensure supplier compliance and manage risks, across each element of the supply chain and operation. Logistics Oversee and optimise our internal warehousing operations in both UK and Poland to offer a consistent, robust level of SLA attainment Manage the senior stakeholder relationships at our UK fulfilment 3PL, ensure their performance adheres to the contractual SLAs and costs align to expectations Map and optimise our logistics network across Europe, using a variety of business models and techniques to balance speed, cost and quality. Oversee logistics technology solutions for improved tracking, visibility, and cost control. Manufacturing Direct manufacturing operations, ensuring production targets are met while maintaining high-quality standards. Continue to drive lean manufacturing principles and continuous improvement initiatives to enhance efficiency and reduce waste. Ensure adherence to safety regulations and best practices in all manufacturing processes. Oversee manufacturing budgets and identify opportunities for cost reduction. Technical Lead the technical department in developing and implementing product specifications and quality control processes. Oversee customer facing claims, nutritionals and packaging compliance to ensure consumers are served with compliant and relevant information Ensure all products meet relevant industry standards and regulatory requirements across the markets in which Bulk operates. Oversee supplier quality assurance, ensuring the product brought into the business are safe and of the quality identified in the specification. Supply Chain Lead end-to-end supply chain processes, from raw material sourcing to finished goods delivery. Negotiate and manage key supplier contracts, ensuring favorable terms, quality, and reliability. Implement robust supply chain risk management strategies to mitigate disruptions and attain the minimum expected product availability SLAs. Drive supply chain optimisation through data analysis, technology adoption, and process improvements. WHAT ARE WE LOOKING FOR? You'll have around10 years+ supply chain/operations background, and leadership experience in Retail/FMCG environment. A cross-functional thinker, with the ability to challenge and add value around the board table Strong data analytics skills, able to produce, interpret and draw conclusions from data and identify key drivers for performance for your category. Adaptable and able to initiate change and evolution in all aspects of the workplace. Excellent interpersonal, communication, and influencing skills. Leadership - builds a strong sense of community including working collaborative and proactively supporting colleagues to achieve organisational goals. Results oriented - focused on getting the job done, decisive and able to work in a fast paced environment. Proactively identifies opportunities to improve range performance and profitability. Customer-centric with a desire to exceed customer expectations. WHAT ARE THE GAINS? Monthly Bulk Bank Benefits Allowance including a subsidised Gym Membership ️ A day off to celebrate your Birthday PerkBox Subscription 60% discount on all Bulk products Flexi Start Additional Annual Leave (optional) Teammate Pension Scheme Life Assurance Medicash ️ A day off for Volunteering (optional) Cycle to Work Scheme Enhanced Maternity & Paternity leave andworkplace nursery scheme Bulk Pantry Happy Hour Drinks Fridge (Thursdays & Fridays) Summer Working Hours LOCATION : London HQ, with occasional travel to Colchester HYBRID : 3 days in the office, 2 days working from home OUR COMMITMENT Bulk is a place where employees have a voice fundamental to our success as a business. Building a diverse and inclusive team enables us to reach and connect with our global customers, from developing delicious recipes to how our brand is built and perceived. Regardless of age, disability, race, gender, religion, sexual orientation, education, neurodiversity or any protected characteristic, if you are a passionate risk-taker and eager to make a difference in sports nutrition, we want to hear from you.We know that a CV doesn't begin to scratch the surface, and that the things that make you who you are could be a real game-changer for us. We are proud to be an equal opportunities employer. PRIVACY Bulk takes your privacy seriously and will only use your personal information to administer your application for this role. When you apply, we shall process your details for this vacancy only and we will not pass your details onto a third party. We may contact you by email, text or telephone about the progress of your application. This processing is conducted lawfully on the basis of legitimate interests.

Book Trade Charity (BTBS) - Chief Executive Officer Kings Langley, Hertfordshire; £70,000 to £80,000, dependent on experience The Book Trade Charity is the route through which the UK Book Trade helps colleagues in need and encourages fresh talent to join. We support the UK book trade, working with colleagues in difficult personal circumstances, young people (particularly from diverse or non-traditional backgrounds) who wish to gain employment in the industry, and partnering with employers to deliver appropriate, targeted support services. Established in 1837, we have provided financial assistance, affordable housing and support to book trade people for over 180 years, including accommodation for interns entering the trade. We aim to ensure book trade people know how, where and when to approach The Book Trade Charity for confidential support and advice, and to help with relief in need and hardship. We are looking for a CEO to grow The Book Trade Charity to its next level of impact. Working with the Board and building on our reputation, the CEO will strategically review the current landscape and identify new opportunities to maximise our impact and grow services that best support our clients. This will include diversifying our funding, building our profile with the book trade and maximising our resources. The CEO will also lead the organisation externally with key stakeholders and internally to support our staff. In order to continue to develop and provide the best possible service for the book trade, we seek an individual with sound leadership experience and a track record of developing organisations to be the best they can be, from reviewing internal practices to developing external opportunities. Our new CEO will have senior level experience of working closely with a Board and leading a staff team to develop the infrastructures for success. They will also have a strong understanding of how to grow and diversify income. As an agile and inspirational leader, the incoming CEO will be a strong communicator and a supportive leader who is able to juggle multiple priorities, as well as being able to develop relationships with a breadth of stakeholders. To download the candidate information pack and for further details on how to apply please visit the link below: If having reviewed the candidate information pack you would like a confidential discussion about the role, please contact Anna Gardet or Roberta Giubilini at Prospectus on , or email or Deadline for applications: Monday 12 October 2020 Interviews with Prospectus: 20 October - 4 November 2020 Engagement meetings with The Book Trade Charity: w/c 9 November 2020 Panel interviews with The Book Trade Charity: 24 and 25 November 2020 The Book Trade Charity is committed to achieve greater diversity in its executive team and welcomes applications regardless of sex, gender, race, age, sexuality, belief or disability.

iPeople SC Solutions is currently recruiting for the Director of Public Health position for our client based in Grays and surrounding areas. The successful postholder will lead a team within the local authority responsible for the development of a strategic needs assessment for the local population. Duties and Responsibilities Developing healthy, sustainable and cohesive communities through the Health and Wellbeing Board and the wider Council and partners Developing healthy lifestyle programmes for individuals and communities Tackling specific issues based on local needs assessment, such as childhood obesity, smoking Developing strategies to reduce health inequalities. Advise and support the Director's Board members, Cabinet and portfolio holders in shaping services Develop effective relationships with residents and ensure that the services provided reflect their needs Influence and steer the planning of services Prepare, manage and monitor the service's budget Ensure effective leadership, motivation and development of the service's staff Regularly review resources, services and partnership arrangements in order to identify opportunities to improve service delivery Take a lead role in furthering the Council's commitment to promote diversity and oppose discrimination in the provision of services and as an employer Ensure full compliance with all legislative and statutory requirements, including Health and Safety at Work and the local policy framework. Producing an independent annual report on the health of the population, progress on improving health and reducing inequalities and making recommendations Being principal adviser to Health and Wellbeing Board in developing a Health and Wellbeing Strategy based on the assessed needs of the population and proven interventions to improve health Providing specialist public health advice to commissioners on priorities for health and social care spending and the appropriate configuration of services within and between local authorities Supporting Local Resilience Forum in developing comprehensive multi-agency plans for the anticipated threats to public health Manage 6 staff and be responsible for full line management responsibilities. Requirements A recognised professional qualification in public health Significant relevant experience in a senior management position with a record of measurable success Holder of a Certificate of Completion of Training (CCT) Inclusion in the GMC Full and Specialist Register with a license to practice /GDC Specialist List/UK Public Health Register (UKPHR) for Public Health Specialists Strategic thinker with proven leadership skills Working Hours : 37 hours per week, Mon - Fri If you wish to apply for this job opportunity and have previous experience, please apply with your updated CV. Apply for this position Full Name Email Phone Upload CV/Resume Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. Register with us and one of our experienced iPeople recruits will let you know when the perfect job becomes available. Do you know someone you think would be perfect for one of our job vacancies? Subscribe to get notifications when new job openings are published By using this form you agree with the storage and handling of your data by this website. iPeople SC Solutions is recruiting aFamily Support Practitionerto work for our client inLondonand thesurrounding areas. iPeople SC Solutions is recruitingChild Protection Social Workersto work for our client based inEnfield, Greater London. Children's Social Worker - Referral and Assessment - Richmond iPeople SC Solutions is recruiting forChildren's Social Worker - Referral and Assessmentto work for our client based inRichmondand surrounding areas. iPeople SC Solutions is recruiting aHousing Administrative Officerto work for our client based inNorthwest Londonand join their busy team. The role will be temp to perm. Family Support Worker - Wood Green - London iPeople SC Solutions is recruiting a Family Support Workerto work for our client based in Wood Green and surrounding areas. iPeople SC Solutions is recruiting aSupported Pathway Officer to work for our client based in Southwark and surrounding areas. iPeople SC Solutions is recruiting aFamily Support Practitionerto work for our client inLondonand thesurrounding areas. iPeople SC Solutions is recruitingChild Protection Social Workersto work for our client based inEnfield, Greater London. Children's Social Worker - Referral and Assessment - Richmond iPeople SC Solutions is recruiting forChildren's Social Worker - Referral and Assessmentto work for our client based inRichmondand surrounding areas. iPeople SC Solutions is recruiting aHousing Administrative Officerto work for our client based inNorthwest Londonand join their busy team. The role will be temp to perm. Family Support Worker - Wood Green - London iPeople SC Solutions is recruiting a Family Support Workerto work for our client based in Wood Green and surrounding areas. iPeople SC Solutions is recruiting aSupported Pathway Officer to work for our client based in Southwark and surrounding areas.

A Glasgow born brand, Steven Rinaldi ignited the spark of PRIMAL in 2016. With an extensive background in strength training, manufacturing, and sales, Steven envisioned revolutionising the gym floor from rows of basic cardio machines to world class strength and functional spaces. To achieve this vision would involve both crafting premium strength and functional fitness equipment and designing worldclass gym spaces across the UK and beyond. Since then, PRIMAL has gone from strength to strength. Having received investment from Flywheel Partners in 2021 we were able to expand into larger warehousing, elevating our show sites, growing the team, and investing in their digital presence. Today, PRIMAL proudly stands as the leading commercial strength brand in the UK and they have made their mark internationally, reaching over 25 countries, including the UAE, South Africa, and Europe. It is their unwavering focus on designing state-of-the-art, biomechanically superior equipment that sets them apart. They create cutting-edge, bespoke products that continuously evolve, fuelling their three distinct series: Personal, Pro, and Performance. Their ambition is to grow. To keep getting stronger. Progress over perfection. It's an exciting time to join Primal and this newly created Chief Marketing Officer role will help elevate the brand and continue the growth trajectory. About the role In this role, you will fully own the customer strategy across both B2B and B2C markets. This newly created position will sit on the executive leadership team and be responsible for championing a customer-first approach across every stage of the customer lifecycle - from awareness and acquisition to loyalty and advocacy. You will own the brand, marketing, website, customer experience, and insights functions, ensuring a seamless, compelling and commercially impactful customer journey. You will bring together brand building, performance marketing, digital engagement, and customer retention under a single, cohesive strategy to accelerate growth, deepen loyalty, and elevate our brand across all key and developing markets. Candidate requirements The successful candidate will have proven experience in a senior marketing or customer leadership role (CCO, CMO, or similar), ideally in a digitally enabled consumer, health & fitness, or lifestyle brand. They will be experienced in working with both digital and sales teams in collaboration to optimise sales ideally across multiple geographies. A strategic thinker with strong commercial acumen they will have the ability to translate insight into business growth. And finally, authentic, collaborative leadership style with a passion for creating high-performing and purpose-led teams. Please complete the form below to download the candidate brochure. Name Email Apply Now To apply, please send your CV to Jaclyn Needham, Director at FWB to or for an initial confidential discussion, please contact heron . Contact the team at FWB to discuss your individual or company requirements, or to discover more about our specialist services.

Xiente, formerly known as Norris Square Community Alliance, is a nonprofit organization based in Philadelphia, PA in operation for over 40 years. It was founded in 1982 by a group of community women who decided to take control of their neighborhood and provide a safe and healthy environment for their children. Our mission is to transform communities by empowering individuals to achieve social mobility. Xiente addresses poverty through a holistic approach that includes personalized economic mobility plans for families. Bringing a comprehensive approach to tackling poverty and promoting economic mobility, Xiente offers programs that include early childhood education, youth development programs, financial literacy, workforce development, and housing services. Two of Xiente's key programs include: • Busesito (The Little Bus), Philadelphia's first mobile bilingual preschool on wheels designed to bring early childhood education to children throughout different neighborhoods in the city who do not have access to preschool. • Prosperity Lab, a comprehensive program that offers a range of economic and social services to help families overcome the barriers that prevent them from achieving financial stability and prosperity and guide them toward middle-class status. With a diverse workforce of over 120 employees, Xiente's team reflects the organization's commitment to inclusivity and community representation. Recently, Xiente was certified as a , highlighting the organization's positive and supportive work environment for employees. Learn more about Xiente at . The Opportunity Today, Xiente is poised to expand its leadership with a Chief Financial Officer (CFO) and Chief Operating Officer (COO) who will work in close partnership with each other and with Xiente's CEO. The CFO is responsible for managing the financial operations of the organization, ensuring the organization's financial health and sustainability. This role will oversee all financial reporting, budgeting, forecasting, financial analysis, and compliance requirements. In addition to the CEO and COO, the CFO will partner closely with the Resource Development team and will help support the Board of Directors in developing and implementing financial strategies that support the organization's mission and goals. As part of the Executive Team, the CFO will also help shape the strategic direction of the organization as Xiente continues to evolve by developing and executing strategy, leveraging best practices, managing organizational transformation and growth, and creating a high-performance, results-driven culture that develops leaders across the organization. The CFO will manage a 7-person team that includes the following direct reports - a Controller and Budget Manager - along with other key functional roles: Accounts Payable, Purchasing, Receivable Manager, and Finance Clerk. In addition, the CFO will work closely with the Board of Director's audit/finance committee and will be responsible for preparing, interpreting, and effectively communicating financial information and analysis to the senior leadership team and select Board members to facilitate sound financial decisions. Responsibilities will include, but are not limited to: • Oversee all financial operations and activities of the organization. • Develop and implement financial strategies, plans, and policies to ensure the organization's financial health and growth. • Create financial models to evaluate potential new development or investments opportunities. Models include project and portfolio level performance and structured finance. • Negotiate development financing with the appropriate documentation. • Oversees cash & investments to appropriately balance risk, return and liquidity. • Monitor and analyze financial performance, including profit and loss statements, balance sheets, and cash flow statements. • Manage the organization's financial forecasting and budgeting process while ensuring compliance with federal and state laws and financial regulations. • Conduct regular audits to ensure the accuracy and integrity of financial records. • Collaborate with other departments to develop and implement strategies for revenue and resource management. • Ensure timely and accurate payroll processing and compliance with payroll regulations. • Stay updated on changes in accounting standards, regulations, and best practices, including nonprofit GAAP. • Prepare and present financial reports to the executive team and Board of Directors. • Provide strategic recommendations and counsel to the CEO, leadership team and Board of Directors on financial matters. • Oversee the organization's risk and compliance management framework. • Establishing, maintain, and deepen collaborative partnerships internally and externally. • Continually review and refine all financial systems and procedures. • Coordinate with external accounting firms and consultants regarding annual audits and regulatory reporting. Candidate Profile While no one candidate will possess every quality outlined for this position, strong candidates will bring many of the following professional qualifications and personal attributes: The CFO will have deep experience leading finance in a complex environment. They will also have the technical abilities and confidence to ensure that Xiente's financial oversight is of the highest caliber. A strategic finance leader with the tactical ability to "deep dive" into the details with strong quantitative and analytical skills, this leader will be able to transition seamlessly between the "big picture" and minutia. They will bring a high level of intellectual horsepower with a collaborative, inventive, and service-oriented mindset. Moreover, the CFO must have proven experience in budgeting, strategic forecasting, and planning, and in overseeing the financial, accounting, compliance, and risk management of a complex organization. Systems Builder and Results-Driven Management The CFO will bring deep experience in effectively leading change management efforts, with a thoughtful, intentional approach to stewarding new initiatives. As a result, they will be skilled at quickly establishing rapport, cultivating relationships, building confidence, and strengthening trust across all levels of the organization. A strong believer in leading by example, the CFO will also have an entrepreneurial spirit, a track record of fostering successful innovation, a willingness to roll up their sleeves, and a comfort with taking calculated risks. They will also exhibit strong management skills, including the ability to foster collaboration among team members, empower managers, and build systems of accountability. Most importantly, the CFO will also bring the skills necessary to build bridges across departments. Tactical and Strategic Leadership Key to success in this role, the CFO will have a proven track record of converting strategy into effective execution. This individual will bring a deep appreciation for complex business challenges, and excitement to be part of a team focused on identifying strategic and innovative solutions. To this end, the CFO will be a catalyst for change and growth, inspiring others to think entrepreneurially and inject new ideas. Moreover, the CFO will be an intelligent self-starter and finisher who is resourceful and innovative, while maintaining a collaborative, team-oriented approach. As a financial leader who plans for the future, they will also bring a tactical approach to their work, strong data and analysis orientation, and a proven ability to use metrics to drive decisions. Passion for the Mission Along with other members of the leadership team, the CFO will help inspire and motivate others to push the organization's vision forward. An empathic, confident leader, the CFO will treat others with respect and will understand that at times, empathy is an essential quality. The ideal candidate will understand the social services landscape and will also have an eye consistently focused on the future, including how to best adapt Xiente to its changing environment. Most importantly, the CFO will be an individual of unquestioned integrity, ethics and values; someone who can be trusted without reservation. In addition, strong candidates will bring the following technical experience: • Strong knowledge of nonprofit and governmental accounting principles, practices, and regulatory reporting requirements. • Proficiency in technical accounting standards and financial management principles. • Experience in revenue cycle management and payroll management. • Excellent analytical skills with the ability to interpret complex financial data. • Ability to effectively communicate complex financial information to non-financial stakeholders • Familiarity with MIP and/or other accounting software. Salary is competitive and commensurate with experience. The salary range for this role is $135,000 - $155,000 with a generous benefits package. Xiente offers an excellent benefits package that includes medical (including 90% of the health insurance premium for the employee), dental, and vision, as well as other great benefits such as four weeks' vacation and 17 paid holidays. Contact Koya Partners has been exclusively retained for this engagement, which is being led by Chartise Clark. Express interest in this role All inquiries and discussions are strictly confidential. . click apply for full job details

Head of Commercial Directorate: Chief Operating Officer's (COO) Team: General Counsel's Office (GCO), Commercial Reports to: Commercial Assistant Director Direct Reports: Currently 5 with a potential to increase to 6 Job purpose To support the Commercial Assistant Director in the execution and maintenance of the Agency's commercial and procurement strategy and the implementation and operation of an innovative, cost effective, centrally led commercial function across the Agency. This includes the procurement work related to goods, services, construction works, disposals of land and property, particularly those that fall within the definition of public works contracts under procurement legislation. To support the Commercial Assistant Director with leading and motivating a high-performing team, fostering a positive work environment and driving the implementation of actions derived from employee feedback surveys. A key focus of the role is to work collaboratively with key business stakeholders across the Agency's directorates on a wide range of commercial matters, particularly the most complex contracts and grants schemes, supporting the implementation of contract management best practices and contributing to increasing commercial capability in the business. This includes building and sustaining a strong procurement and contract management culture that drives value for money. The postholder is expected to identify opportunities for collaboration, continuous improvement and, best practice with partners across the public, private and voluntary sectors. Key relationships The Head of Commercial will cultivate and maintain a range of essential relationships, both internally and externally. Overseeing, with the support of the Commercial Assistant Director, the work of the four procurement categories and the management Information teams of the Commercial function. Elsewhere within the Agency, key collaborations will be forged with directorates such as Development, Markets, Partners and Places, Investments, and Digital. Externally, this role will involve close engagement with the Agency's sponsor department, the Ministry of Housing, Communities and Local Government (MHCLG), and vital partners like Network Rail and Local Authorities. Key accountabilities and responsibilities The Head of Commercial will be accountable and responsible for: 1. Oversight of category management - Overseeing the category management approach for 4 categories - Development and Construction, Digital, Professional Services and Estates. 2. Oversight of Commercial Management Information - Overseeing the development and ongoing requirements of Commercial Management Information to fulfil the needs of the Agency and any reporting obligations set by MHCLG and the wider Government. Leading and motivating a high-performing team - with the support of the Commercial Assistant Director fostering a positive work environment and driving initiatives including the implementation of actions derived from employee feedback surveys. Supporting complex procurement and disposal activity - Ensuring the provision of expert support, challenge and guidance for the most complex procurement and disposal exercises, complex developer selection projects, high profile Homes England programmes and high value, high criticality contracts. Overseeing compliance with the Procurement Act 2023 - Overseeing continuing efforts to meet the new obligations established by the Procurement Act 2023 and the Government's Commercial Functional Standard. Leading cost saving workstreams - Leading on the cost saving workstream by identifying, obtaining buy-in, agreeing, implementing and reporting cost saving opportunities and validating realised benefits with Finance. Coaching Manager - Understands the team's strengths, skill gaps and individual career aspirations and actively seeks to build the capability of line reports and the wider team. Other responsibilities Supporting the Commercial Assistant Director with the day to day management of the Commercial team and their associated procurement activity. Working on continuous improvement activities and championing updated framework solutions and the use of the contract tiering tool and other contract management arrangements. Ensuring effective processes are in place for the procurement of works, services and goods by the Agency and developing, maintaining and communicating appropriate procedures and guidance on procurement and disposal activity. Ensuring all procurement activity is compliant with public procurement legislation including the Procurement Act 2023, HMG strategic procurement policies (social value model, net zero and Small and Medium Size Enterprises (SME) targets), and compliant approval processes within the Agency and across Government (MHCLG, Cabinet Office (CO) and His Majesty's Treasury (HMT . Deputising for the Commercial Assistant Director at committees and meetings with senior stakeholders as required. Co-ordinating Agency wide efforts to meet SME targets. Writing and/or reviewing the commercial view of business cases subject to CO and HMT spend controls. Supporting the senior management team with establishing a training programme for upskilling the commercial team on grants schemes and best practices Homes England Employees are expected to be flexible in undertaking duties and responsibilities commensurate with the general character of the role and level of responsibility. Key Qualification, knowledge and experience Key Qualifications Procurement professional with (10 years +) experience in public procurement and a Procurement Act 2023 Advanced Practitioner (or currently working towards or willingness to complete). A relevant professional qualification (MCIPS or equivalent). An additional relevant professional qualification (ACCA, MIIA, CCAB, RICS, existing ADC) is desirable, as is a qualification or specific training or professional experience in disciplines relevant to property, regeneration or housing. Good understanding of the disposal mechanisms for land and property, particularly those that fall within the definition of public works contracts under procurement legislation. Proficient in the use of Microsoft Office IT products including Word, Excel and PowerPoint. Candidates should also be proficient in one or more E-Tendering solutions (ProActis/ProContract, Bravo, Atamis etc) Knowledge and experience People Management - An experienced people manager with experience of managing a team. Manages Complexity - Experience of analysing complex information to make informed strategic and commercial decisions. Experience of working in a complex commercial environment. Commercial Focus - Experience in the delivery, development and implementation of strategic high value contracts which have delivered value for money and positive customer outcomes. Trusted for commercial advice and is able to put technical considerations in plain language for stakeholders. Governance - Experience of operating within a complex governance and controls environment with internal and external stakeholders. Experience of operating within a Government control environment would be desirable. Resilient - Demonstrates resilience in resolving issues and in helping the team to deal with setbacks. Builds Relationships - Adapts quickly to different environments, and uses different communication styles depending upon the needs of the particular audience. History of building strong relationships across multiple stakeholders. Risk Management - Proactive in highlighting commercial risks, clarifying them to stakeholders and ensuring they are mitigated where possible. Values and key behaviours Homes England colleagues are expected to be flexible in undertaking duties and responsibilities commensurate with the general character of the role and level of responsibility.