Principal, Business Development - Think Big Initiative, AWS Global Sales, Specialist Job ID: Amazon Web Services Japan GK We are seeking an experienced Principal, Business Development professional to lead our Think Big Initiative at Amazon Web Services (AWS) Japan. This strategic role will shape the future of both Japan's society and AWS's growth through innovative partnerships and transformative initiatives. Key job responsibilities Strategic Initiative Development: - Conceptualize and develop ideas that contribute to Japan's societal advancement while driving AWS's growth - Identify and evaluate opportunities for inorganic growth through strategic partnerships, industry collaborations, and customer engagements - Design and implement large-scale initiatives that create lasting impact across multiple sectors Leadership and Stakeholder Management: - Drive high-impact initiatives as the primary owner, engaging directly with C-level executives and key stakeholders - Lead and coordinate cross-functional teams across Sales, Technology, Public Policy, Legal, Finance, and Infrastructure - Build and maintain relationships with senior management, ensuring alignment with AWS's strategic objectives Innovation and Culture: - Establish frameworks for calculated risk-taking and experimental approaches - Champion and foster a "Think Big" culture within AWS Japan - Develop and implement best practices for innovation and strategic growth Partnership Development: - Structure and negotiate complex business agreements with major organizations - Create and execute partnership strategies that drive mutual value - Orchestrate multi-stakeholder initiatives across various industry sectors About the team At AWS, we collaborate deeply with System Integrators, Distributors, Value Added Resellers, Telcos and other services providers to provide end to end digital and business transformation value to our customers. Many of our strategic partners have holistic businesses including IT and consulting services, software products, re-selling, and other related businesses with IT infrastructure requirements. These partners typically have large customer base, multi-year contracts, and long-term relationships with our customers, and a mix of business units providing different value propositions. AWSについて: ABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 10+ years of developing, negotiating and executing business agreements experience - 7+ years of professional or military experience - Bachelor's degree - Experience developing strategies that influence leadership decisions at the organizational level PREFERRED QUALIFICATIONS - Experience as a founder or executive focused on related segments, or as a practice leader or business unit owner - Experience selling to Fortune 1000 or Global 2000 organizations - Experience influencing internal and external stakeholders - Experience leading cross-functional groups to debate tradeoffs, drive alignment and make high-judgment decisions related to critical partnerships/projects - Experience structuring and negotiating complex agreements and leading cross functional groups to orchestrate and successfully complete deals or experience managing programs across cross functional teams, building processes and coordinating release schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Aug 05, 2025
Full time
Principal, Business Development - Think Big Initiative, AWS Global Sales, Specialist Job ID: Amazon Web Services Japan GK We are seeking an experienced Principal, Business Development professional to lead our Think Big Initiative at Amazon Web Services (AWS) Japan. This strategic role will shape the future of both Japan's society and AWS's growth through innovative partnerships and transformative initiatives. Key job responsibilities Strategic Initiative Development: - Conceptualize and develop ideas that contribute to Japan's societal advancement while driving AWS's growth - Identify and evaluate opportunities for inorganic growth through strategic partnerships, industry collaborations, and customer engagements - Design and implement large-scale initiatives that create lasting impact across multiple sectors Leadership and Stakeholder Management: - Drive high-impact initiatives as the primary owner, engaging directly with C-level executives and key stakeholders - Lead and coordinate cross-functional teams across Sales, Technology, Public Policy, Legal, Finance, and Infrastructure - Build and maintain relationships with senior management, ensuring alignment with AWS's strategic objectives Innovation and Culture: - Establish frameworks for calculated risk-taking and experimental approaches - Champion and foster a "Think Big" culture within AWS Japan - Develop and implement best practices for innovation and strategic growth Partnership Development: - Structure and negotiate complex business agreements with major organizations - Create and execute partnership strategies that drive mutual value - Orchestrate multi-stakeholder initiatives across various industry sectors About the team At AWS, we collaborate deeply with System Integrators, Distributors, Value Added Resellers, Telcos and other services providers to provide end to end digital and business transformation value to our customers. Many of our strategic partners have holistic businesses including IT and consulting services, software products, re-selling, and other related businesses with IT infrastructure requirements. These partners typically have large customer base, multi-year contracts, and long-term relationships with our customers, and a mix of business units providing different value propositions. AWSについて: ABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 10+ years of developing, negotiating and executing business agreements experience - 7+ years of professional or military experience - Bachelor's degree - Experience developing strategies that influence leadership decisions at the organizational level PREFERRED QUALIFICATIONS - Experience as a founder or executive focused on related segments, or as a practice leader or business unit owner - Experience selling to Fortune 1000 or Global 2000 organizations - Experience influencing internal and external stakeholders - Experience leading cross-functional groups to debate tradeoffs, drive alignment and make high-judgment decisions related to critical partnerships/projects - Experience structuring and negotiating complex agreements and leading cross functional groups to orchestrate and successfully complete deals or experience managing programs across cross functional teams, building processes and coordinating release schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Sr. Specialist BD, AI/ML/GenAI, SSO/GenAI Team Amazon Web Services, an Company, has been the world's leading cloud provider for more than 17 years with the most mature, comprehensive, and broadly adopted cloud platform. We have over 200 fully featured cloud services, managed from 114 availability zones within 36 geographic regions across the globe. Millions of customers in over 240 countries - from the fastest growing start-ups to the largest enterprises, through to leading government agencies - all place their trust in Amazon Web Services to power their infrastructure, and deliver innovation. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Amazon Web Services came to China in 2013, and has been relentlessly investing and expanding our infrastructure and business since then. Amazon Web Services launched its China (Beijing) Region (operated by Sinnet) in September 2016 and its China (Ningxia) Region (operated by NWCD) in December 2017. In 2019, Amazon Web Services added a new region in Hong Kong, making China the only country with three Amazon Web Services regions aside from the U.S. In 2022, Amazon Web Services launched Local Zone in Taipei. Amazon Web Services has also established an AI lab in Shanghai and two IoT labs in Shenzhen and Taipei. The Amazon Web Services Partner Network has thousands of Partners in China. Amazon Web Services has supported over 10,000 local startups and has provided cloud skills training to over 700,000 talents. Amazon's first two utility-scale renewable projects-a solar farm and a wind farm-are also generating clean energy to the country's grid. Amazon Web Services (AWS) is the pioneer and recognized leader in Cloud Computing. Our web services provide a platform for IT infrastructure in-the-cloud that is used by hundreds of thousands of developers and businesses around the world. These customers range from start-ups to leading web companies to Global 2000 companies in financial services, pharmaceuticals, and technology. AWS customers are looking for ways to transform their businesses and solve their own complex business challenges with machine learning (ML) technologies in the cloud. AWS is leading the way in providing customers with end-to-end AI/ML/GenAI platforms such as Bedrock, SageMaker. Are you passionate about AI/ML/GenAI, Deep Learning, and scalable distributed systems? Are you passionate about developing impactful ML content and strategies? Are you passionate about engaging the Artificial Intelligence community (AI researchers, developers building ML-powered products, data scientists and ML entrepreneurs in startups and enterprises)? AWS is seeking a Sr. Specialist BD for AI/ML/GenAI. The Specialist BD will be responsible for defining, building and deploying effective and targeted programs to accelerate broad based sales and business development activities. The Specialist BD will be responsible for the promotion of AI/ML/GenAI products in territory, and work closely across multiple internal and external organizations - AWS Field team, Marketing, Partners, and AI communities - to promote AWS AI/ML/GenAI products for customers and partners. The Specialist BD will be directly helping customers to reinvent their own business models by harnessing the power of AWS AI/ML solution and products, and finally deliver result. In addition, the Specialist BD will synthesize data and information gathered from these engagements into succinct findings, derive strategic insights, and persuasively communicate findings and perspectives to product and sales teams, including senior leadership. The Specialist BD will work with business development, sales and solution architecture teams to track, prioritize and close customer engagements that would benefit from the AWS AI/ML/GenAI services, and collaborate and coordinate cross-functional teams around these engagements where appropriate. The ideal candidate will possess a Technology and Business background. The candidate will have the technical depth and business experience to easily communicate the benefits of machine learning platforms and frameworks in the AWS cloud to IT architects, engineering teams, and C-Level executives. The ideal candidate will have a demonstrated ability to think strategically and long-term about the needs of complex global businesses. The ideal candidate will also be deeply familiar with complex legacy IT environments, managed enterprise IT infrastructure services, Enterprise applications, and would have done market analysis, deal negotiation and construction, business operations; and have a background that enables them to create scalable programs that apply holistic approaches to selling to customers and partners across different market segments. Key job responsibilities Engage in Senior-level customer meetings to drive AWS AI/ML/GenAI adoption. Diving into customer's business challenges and executing strategies on how the AWS AI/ML/GenAI services can help address and resolve these challenges. Serve as an evangelist for the AWS AI/ML/GenAI products within AWS and externally. Define, build and deploy enterprise focused sales and business development campaigns around the AWS AI/ML/GenAI offering. -Engage, support and scale business development and sales teams across AWS to be capable of delivering the AWS AI/ML/GenAI value proposition to customers and partners. Develop a standard market intelligence framework and dynamic analytic model to be utilized by the AWS Sales, Business Development and Marketing teams. Bring the various stakeholders together to help build collective mindshare in augmenting the AWS AI/ML/GenAI products. Establish mechanisms to measure and track metrics related to adoption of the AWS AI/ML/GenAI products, and execute improvements to the approach based on those measurements. Prepare and deliver business reviews to the senior management regarding the AWS AI/ML/GenAI business. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. BASIC QUALIFICATIONS 8+ years of customer-oriented experience, including enterprise sales, pre-sales, or solution architect experience. 3+ years of AI/ML, or other related technology or product background. Knowledge of cloud, big data, and machine learning, with technical selling experience. PREFERRED QUALIFICATIONS 1) Experience with artificial intelligence or machine learning product selling. 2) Knowledge of machine learning trends, typical scenarios, and common algorithms . 3) Experience with one or more general purpose programming languages - Knowledge of cloud services, such as AWS, Azure, GCP, etc. 4) Solid negotiation skills, and business and financial acumen. 5) Strong analytical skills, and demonstrated ability to turn detailed data analysis into useful strategic insight in order to drive customer adoption and make appropriate recommendations to the business. 6) Demonstrated ability to work effectively across internal and external organizations is key. 7) Experience writing articles (business and technical), speaking at technology conferences, or contributing to open source. Our inclusive culture empowers Amazonians to deliver the best results for our customers . click apply for full job details
Aug 05, 2025
Full time
Sr. Specialist BD, AI/ML/GenAI, SSO/GenAI Team Amazon Web Services, an Company, has been the world's leading cloud provider for more than 17 years with the most mature, comprehensive, and broadly adopted cloud platform. We have over 200 fully featured cloud services, managed from 114 availability zones within 36 geographic regions across the globe. Millions of customers in over 240 countries - from the fastest growing start-ups to the largest enterprises, through to leading government agencies - all place their trust in Amazon Web Services to power their infrastructure, and deliver innovation. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Amazon Web Services came to China in 2013, and has been relentlessly investing and expanding our infrastructure and business since then. Amazon Web Services launched its China (Beijing) Region (operated by Sinnet) in September 2016 and its China (Ningxia) Region (operated by NWCD) in December 2017. In 2019, Amazon Web Services added a new region in Hong Kong, making China the only country with three Amazon Web Services regions aside from the U.S. In 2022, Amazon Web Services launched Local Zone in Taipei. Amazon Web Services has also established an AI lab in Shanghai and two IoT labs in Shenzhen and Taipei. The Amazon Web Services Partner Network has thousands of Partners in China. Amazon Web Services has supported over 10,000 local startups and has provided cloud skills training to over 700,000 talents. Amazon's first two utility-scale renewable projects-a solar farm and a wind farm-are also generating clean energy to the country's grid. Amazon Web Services (AWS) is the pioneer and recognized leader in Cloud Computing. Our web services provide a platform for IT infrastructure in-the-cloud that is used by hundreds of thousands of developers and businesses around the world. These customers range from start-ups to leading web companies to Global 2000 companies in financial services, pharmaceuticals, and technology. AWS customers are looking for ways to transform their businesses and solve their own complex business challenges with machine learning (ML) technologies in the cloud. AWS is leading the way in providing customers with end-to-end AI/ML/GenAI platforms such as Bedrock, SageMaker. Are you passionate about AI/ML/GenAI, Deep Learning, and scalable distributed systems? Are you passionate about developing impactful ML content and strategies? Are you passionate about engaging the Artificial Intelligence community (AI researchers, developers building ML-powered products, data scientists and ML entrepreneurs in startups and enterprises)? AWS is seeking a Sr. Specialist BD for AI/ML/GenAI. The Specialist BD will be responsible for defining, building and deploying effective and targeted programs to accelerate broad based sales and business development activities. The Specialist BD will be responsible for the promotion of AI/ML/GenAI products in territory, and work closely across multiple internal and external organizations - AWS Field team, Marketing, Partners, and AI communities - to promote AWS AI/ML/GenAI products for customers and partners. The Specialist BD will be directly helping customers to reinvent their own business models by harnessing the power of AWS AI/ML solution and products, and finally deliver result. In addition, the Specialist BD will synthesize data and information gathered from these engagements into succinct findings, derive strategic insights, and persuasively communicate findings and perspectives to product and sales teams, including senior leadership. The Specialist BD will work with business development, sales and solution architecture teams to track, prioritize and close customer engagements that would benefit from the AWS AI/ML/GenAI services, and collaborate and coordinate cross-functional teams around these engagements where appropriate. The ideal candidate will possess a Technology and Business background. The candidate will have the technical depth and business experience to easily communicate the benefits of machine learning platforms and frameworks in the AWS cloud to IT architects, engineering teams, and C-Level executives. The ideal candidate will have a demonstrated ability to think strategically and long-term about the needs of complex global businesses. The ideal candidate will also be deeply familiar with complex legacy IT environments, managed enterprise IT infrastructure services, Enterprise applications, and would have done market analysis, deal negotiation and construction, business operations; and have a background that enables them to create scalable programs that apply holistic approaches to selling to customers and partners across different market segments. Key job responsibilities Engage in Senior-level customer meetings to drive AWS AI/ML/GenAI adoption. Diving into customer's business challenges and executing strategies on how the AWS AI/ML/GenAI services can help address and resolve these challenges. Serve as an evangelist for the AWS AI/ML/GenAI products within AWS and externally. Define, build and deploy enterprise focused sales and business development campaigns around the AWS AI/ML/GenAI offering. -Engage, support and scale business development and sales teams across AWS to be capable of delivering the AWS AI/ML/GenAI value proposition to customers and partners. Develop a standard market intelligence framework and dynamic analytic model to be utilized by the AWS Sales, Business Development and Marketing teams. Bring the various stakeholders together to help build collective mindshare in augmenting the AWS AI/ML/GenAI products. Establish mechanisms to measure and track metrics related to adoption of the AWS AI/ML/GenAI products, and execute improvements to the approach based on those measurements. Prepare and deliver business reviews to the senior management regarding the AWS AI/ML/GenAI business. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. BASIC QUALIFICATIONS 8+ years of customer-oriented experience, including enterprise sales, pre-sales, or solution architect experience. 3+ years of AI/ML, or other related technology or product background. Knowledge of cloud, big data, and machine learning, with technical selling experience. PREFERRED QUALIFICATIONS 1) Experience with artificial intelligence or machine learning product selling. 2) Knowledge of machine learning trends, typical scenarios, and common algorithms . 3) Experience with one or more general purpose programming languages - Knowledge of cloud services, such as AWS, Azure, GCP, etc. 4) Solid negotiation skills, and business and financial acumen. 5) Strong analytical skills, and demonstrated ability to turn detailed data analysis into useful strategic insight in order to drive customer adoption and make appropriate recommendations to the business. 6) Demonstrated ability to work effectively across internal and external organizations is key. 7) Experience writing articles (business and technical), speaking at technology conferences, or contributing to open source. Our inclusive culture empowers Amazonians to deliver the best results for our customers . click apply for full job details
Product Strategy Manager - German Market Hybrid in London or Germany, United Kingdom The company Imagine a world where every small business has the power to thrive. That's the world we're building at iwoca. Small businesses aren't just statistics - they're the heartbeat of our communities, the character of our high streets, and the engine of our economy. Since 2012, we've revolutionised how these businesses access finance, turning what was once a lengthy, frustrating process into something remarkable: funding that's fast, flexible, and actually works for modern businesses. Our impact speaks for itself: we've provided billions in funding to over 150,000 businesses across Europe, making us one of the continent's leading fintech innovators. But we're just getting started. Our mission? To empower one million businesses with the financial tools they deserve. We combine cutting-edge technology and data science with genuine human understanding to make finance feel less like a barrier and more like a superpower. Whether it's managing cash flow or seizing unexpected opportunities, we ensure businesses get the funds they need - often within minutes. The team The DE Lending Proposition Team is where iwoca's boldest ideas come to life. We're a dynamic, cross-functional squad that drives our lending strategy forward and shapes the future of small business finance in Germany. From conceptualizing new products to refining user experiences, our work directly impacts thousands of businesses' ability to grow and succeed. We operate as a fully autonomous unit, bringing together specialists in back-end and front-end development, product management, data science, and analytics. This diversity of expertise allows us to tackle challenges from every angle, move fast, and deliver solutions that truly work for our customers. The role We're looking for a Product Strategy Manager to shape the future of our lending products. This role bridges strategy, analytics, and product development, driving innovation to deliver exceptional value for our customers while supporting iwoca's growth objectives. Strategy ownership and innovation: Own the development and execution of strategies to enhance iwoca's credit terms, including pricing, credit limits, and repayment terms. Identify and assess market opportunities to introduce new products or features, ensuring alignment with customer needs and business goals. Continuously question existing processes and the potential to refine user journeys, drive customer satisfaction and business outcomes. Analytics leadership: Lead experiments to test new product concepts, iterating based on customer feedback and performance data. Build custom tools and data pipelines to investigate complex topics and enable the wider team to monitor the performance of products post-launch, using insights to inform future improvements. Combine quantitative data and qualitative insights to identify pain points and unlock growth opportunities. Coach strategy analysts to enhance their strategic thinking and project management capabilities. Collaboration and influence: Drive cross-functional alignment on product priorities and secure buy-in from senior stakeholders. Work closely with Credit Risk, Data Science, Operations, and Commercial teams to ensure seamless execution of product initiatives. Be in constant dialogue with our Customer Acquisition teams (Brokers, Sales, Account Managers and Commercial Strategy) to tap into up to date feedback from both customers and intermediaries. Turn findings into strategy insights that support the Head of Product and General Manager in determining the long-term vision of iwoca DE. The requirements Essential: Experience working in a strategy consultancy, tech or finance company in a strategy, product, or analytical role. Strong analytical and problem-solving skills, with the ability to interpret complex data and deliver actionable insights. We are looking for natural curiosity to spot, break down, and resolve problems. Finance and accounting knowledge with a deep understanding of (lending) business models and financial metrics. You will need this to influence the product vision, driving growth and profitability. Demonstrated ability to manage projects end-to-end, from ideation to execution. We need a 'doer' who is comfortable rolling up their sleeves and working across the business to see your work come to fruition. Excellent communication and stakeholder management skills. A team player with a fine balance of confidence, gravitas, humility, and enthusiasm: you will need to work with various teams to get stuff done in a rapidly growing environment. Bonus: Familiarity with credit products or lending strategies in a B2B context. Hands-on experience working with complex data structures using SQL or Python for data analysis. Statistical mindset with the ability to setup, run and analyse RCTs and split tests. Extra bonus for knowledge of Bayesian Statistics. Experience optimising user journeys and driving customer engagement. Passionate about helping small businesses thrive-belief in our mission is important! The salary We expect to pay £70,000 - £85,000 for this role. However, we're open-minded, so include your salary expectations when you apply. We routinely benchmark salaries against market rates and conduct regular performance reviews. The culture At iwoca, we prioritise learning, growth, and collaboration. Our culture values diversity of thought and encourages innovation. Whether you're looking to deepen your expertise or explore new areas, iwoca provides the resources and support to thrive. The benefits Medical insurance from Vitality, including discounted gym membership and private GP services for you and your dependents. 25 days' holiday plus your birthday off, with the option to buy/sell additional leave. Paid one-month sabbatical after four years of service. Equity incentive scheme for all employees. Parental leave policies and a nursery tax benefit scheme. Access to mental health support via Spill. Cycle-to-work scheme and electric car scheme. Two annual company retreats, with past destinations including Italy, Spain, and France. A learning and development budget for all team members, access to platforms like Treehouse, and company-wide talks with inspiring speakers. The offices Our offices in London, Leeds, Berlin and Frankfurt are designed to foster collaboration and creativity. With fully stocked kitchens and regular social events, we aim to create a space where everyone feels welcome and inspired. Apply today Join us in empowering small businesses and shaping the future of finance. Useful links: iwoca benefits & policies Interview welcome pack
Aug 05, 2025
Full time
Product Strategy Manager - German Market Hybrid in London or Germany, United Kingdom The company Imagine a world where every small business has the power to thrive. That's the world we're building at iwoca. Small businesses aren't just statistics - they're the heartbeat of our communities, the character of our high streets, and the engine of our economy. Since 2012, we've revolutionised how these businesses access finance, turning what was once a lengthy, frustrating process into something remarkable: funding that's fast, flexible, and actually works for modern businesses. Our impact speaks for itself: we've provided billions in funding to over 150,000 businesses across Europe, making us one of the continent's leading fintech innovators. But we're just getting started. Our mission? To empower one million businesses with the financial tools they deserve. We combine cutting-edge technology and data science with genuine human understanding to make finance feel less like a barrier and more like a superpower. Whether it's managing cash flow or seizing unexpected opportunities, we ensure businesses get the funds they need - often within minutes. The team The DE Lending Proposition Team is where iwoca's boldest ideas come to life. We're a dynamic, cross-functional squad that drives our lending strategy forward and shapes the future of small business finance in Germany. From conceptualizing new products to refining user experiences, our work directly impacts thousands of businesses' ability to grow and succeed. We operate as a fully autonomous unit, bringing together specialists in back-end and front-end development, product management, data science, and analytics. This diversity of expertise allows us to tackle challenges from every angle, move fast, and deliver solutions that truly work for our customers. The role We're looking for a Product Strategy Manager to shape the future of our lending products. This role bridges strategy, analytics, and product development, driving innovation to deliver exceptional value for our customers while supporting iwoca's growth objectives. Strategy ownership and innovation: Own the development and execution of strategies to enhance iwoca's credit terms, including pricing, credit limits, and repayment terms. Identify and assess market opportunities to introduce new products or features, ensuring alignment with customer needs and business goals. Continuously question existing processes and the potential to refine user journeys, drive customer satisfaction and business outcomes. Analytics leadership: Lead experiments to test new product concepts, iterating based on customer feedback and performance data. Build custom tools and data pipelines to investigate complex topics and enable the wider team to monitor the performance of products post-launch, using insights to inform future improvements. Combine quantitative data and qualitative insights to identify pain points and unlock growth opportunities. Coach strategy analysts to enhance their strategic thinking and project management capabilities. Collaboration and influence: Drive cross-functional alignment on product priorities and secure buy-in from senior stakeholders. Work closely with Credit Risk, Data Science, Operations, and Commercial teams to ensure seamless execution of product initiatives. Be in constant dialogue with our Customer Acquisition teams (Brokers, Sales, Account Managers and Commercial Strategy) to tap into up to date feedback from both customers and intermediaries. Turn findings into strategy insights that support the Head of Product and General Manager in determining the long-term vision of iwoca DE. The requirements Essential: Experience working in a strategy consultancy, tech or finance company in a strategy, product, or analytical role. Strong analytical and problem-solving skills, with the ability to interpret complex data and deliver actionable insights. We are looking for natural curiosity to spot, break down, and resolve problems. Finance and accounting knowledge with a deep understanding of (lending) business models and financial metrics. You will need this to influence the product vision, driving growth and profitability. Demonstrated ability to manage projects end-to-end, from ideation to execution. We need a 'doer' who is comfortable rolling up their sleeves and working across the business to see your work come to fruition. Excellent communication and stakeholder management skills. A team player with a fine balance of confidence, gravitas, humility, and enthusiasm: you will need to work with various teams to get stuff done in a rapidly growing environment. Bonus: Familiarity with credit products or lending strategies in a B2B context. Hands-on experience working with complex data structures using SQL or Python for data analysis. Statistical mindset with the ability to setup, run and analyse RCTs and split tests. Extra bonus for knowledge of Bayesian Statistics. Experience optimising user journeys and driving customer engagement. Passionate about helping small businesses thrive-belief in our mission is important! The salary We expect to pay £70,000 - £85,000 for this role. However, we're open-minded, so include your salary expectations when you apply. We routinely benchmark salaries against market rates and conduct regular performance reviews. The culture At iwoca, we prioritise learning, growth, and collaboration. Our culture values diversity of thought and encourages innovation. Whether you're looking to deepen your expertise or explore new areas, iwoca provides the resources and support to thrive. The benefits Medical insurance from Vitality, including discounted gym membership and private GP services for you and your dependents. 25 days' holiday plus your birthday off, with the option to buy/sell additional leave. Paid one-month sabbatical after four years of service. Equity incentive scheme for all employees. Parental leave policies and a nursery tax benefit scheme. Access to mental health support via Spill. Cycle-to-work scheme and electric car scheme. Two annual company retreats, with past destinations including Italy, Spain, and France. A learning and development budget for all team members, access to platforms like Treehouse, and company-wide talks with inspiring speakers. The offices Our offices in London, Leeds, Berlin and Frankfurt are designed to foster collaboration and creativity. With fully stocked kitchens and regular social events, we aim to create a space where everyone feels welcome and inspired. Apply today Join us in empowering small businesses and shaping the future of finance. Useful links: iwoca benefits & policies Interview welcome pack
The Role We are seeking an experienced Retail Insights Manager to join our rapidly expanding Retail Insights team working with our client in the North of England. You will collaborate with passionate, driven, and supportive consultants in a fast-paced environment. You will play a pivotal role in shaping the strategic direction of our client's business by driving data analytics initiatives across the organisation. This position involves leading a talented team of analysts and insights specialists dedicated to transforming consumer data into invaluable insights that influence business strategies and enhance customer experiences. In today's competitive grocery landscape, understanding consumer preferences and market dynamics is essential for sustained growth. The Retail Insights Manager will be responsible for developing and implementing robust analytics frameworks and methodologies to ensure our data insights are relevant and actionable for our client. This role requires a blend of strategic thinking and technical expertise, focusing on identifying trends, uncovering opportunities for innovation, and delivering insights that support informed decision-making. Ultimately, this role is about leading a team to unlock critical insights that drive business success and improve the shopping experience, ensuring our client remains a leader in the grocery sector. The role will be Hybrid/North England, working up to 3 days per week as required. Key Responsibilities: Lead, mentor, and develop a high-performing team of retail insights professionals, fostering a culture of continuous learning and innovation. Act as a key advisor to the client's category teams on retail insights, ensuring insights are integrated into marketing, store operations, and category management strategies. Set strategic priorities for the team and ensure alignment with Tecsa and client objectives. Oversee the analysis of sales data, customer feedback, and market trends to generate actionable insights influencing commercial strategies. Develop and implement analytics frameworks and methodologies to improve the reliability and relevance of insights generated. Collaborate with cross-functional teams, including marketing, merchandising, and operations, to provide data-driven recommendations for product assortment, pricing, and promotions. Present insights and strategic recommendations to senior leadership to support business planning and execution. Conduct comprehensive market research to understand competitive positioning, consumer preferences, and emerging trends within the grocery sector. Utilise advanced analytics and segmentation techniques to deliver tailored insights. Establish KPIs to measure the effectiveness of retail strategies and initiatives. Prepare and present regular reports on insights, trends, and performance metrics to guide strategic decision-making and improve overall business performance. Build strong relationships with internal stakeholders to promote a data-driven culture and support strategic initiatives. Require 4+ years of experience in the grocery or consumer retail sectors in retail analytics, insights generation, or related fields, such as consulting environments or agencies (e.g., Dunnhumby, Circana, Nectar360, Quantium, SymphonyAI). Proven experience in leading teams and managing projects successfully in a fast-paced environment. Strong analytical and data visualisation skills, with proficiency in Excel, PowerPoint, BI reporting tools, or similar platforms. Exceptional communication and presentation skills, capable of translating complex data insights into actionable strategies for stakeholders. Strong understanding of retail metrics, consumer behaviour, and market dynamics. Enjoy collaborating within a supportive and high-performing environment. An active learner with an inquisitive mind and problem-solving talents. Competitive salary (dependent on experience). Paid annual leave. A supportive, driven culture with an outstanding team of talent and experience. A dynamic environment for personal learning, development, and impact. Involvement in shaping a growing tech business from its early days.
Aug 05, 2025
Full time
The Role We are seeking an experienced Retail Insights Manager to join our rapidly expanding Retail Insights team working with our client in the North of England. You will collaborate with passionate, driven, and supportive consultants in a fast-paced environment. You will play a pivotal role in shaping the strategic direction of our client's business by driving data analytics initiatives across the organisation. This position involves leading a talented team of analysts and insights specialists dedicated to transforming consumer data into invaluable insights that influence business strategies and enhance customer experiences. In today's competitive grocery landscape, understanding consumer preferences and market dynamics is essential for sustained growth. The Retail Insights Manager will be responsible for developing and implementing robust analytics frameworks and methodologies to ensure our data insights are relevant and actionable for our client. This role requires a blend of strategic thinking and technical expertise, focusing on identifying trends, uncovering opportunities for innovation, and delivering insights that support informed decision-making. Ultimately, this role is about leading a team to unlock critical insights that drive business success and improve the shopping experience, ensuring our client remains a leader in the grocery sector. The role will be Hybrid/North England, working up to 3 days per week as required. Key Responsibilities: Lead, mentor, and develop a high-performing team of retail insights professionals, fostering a culture of continuous learning and innovation. Act as a key advisor to the client's category teams on retail insights, ensuring insights are integrated into marketing, store operations, and category management strategies. Set strategic priorities for the team and ensure alignment with Tecsa and client objectives. Oversee the analysis of sales data, customer feedback, and market trends to generate actionable insights influencing commercial strategies. Develop and implement analytics frameworks and methodologies to improve the reliability and relevance of insights generated. Collaborate with cross-functional teams, including marketing, merchandising, and operations, to provide data-driven recommendations for product assortment, pricing, and promotions. Present insights and strategic recommendations to senior leadership to support business planning and execution. Conduct comprehensive market research to understand competitive positioning, consumer preferences, and emerging trends within the grocery sector. Utilise advanced analytics and segmentation techniques to deliver tailored insights. Establish KPIs to measure the effectiveness of retail strategies and initiatives. Prepare and present regular reports on insights, trends, and performance metrics to guide strategic decision-making and improve overall business performance. Build strong relationships with internal stakeholders to promote a data-driven culture and support strategic initiatives. Require 4+ years of experience in the grocery or consumer retail sectors in retail analytics, insights generation, or related fields, such as consulting environments or agencies (e.g., Dunnhumby, Circana, Nectar360, Quantium, SymphonyAI). Proven experience in leading teams and managing projects successfully in a fast-paced environment. Strong analytical and data visualisation skills, with proficiency in Excel, PowerPoint, BI reporting tools, or similar platforms. Exceptional communication and presentation skills, capable of translating complex data insights into actionable strategies for stakeholders. Strong understanding of retail metrics, consumer behaviour, and market dynamics. Enjoy collaborating within a supportive and high-performing environment. An active learner with an inquisitive mind and problem-solving talents. Competitive salary (dependent on experience). Paid annual leave. A supportive, driven culture with an outstanding team of talent and experience. A dynamic environment for personal learning, development, and impact. Involvement in shaping a growing tech business from its early days.
Games Industry Specialist Business Development Leader, AWS Job ID: Amazon Web Services Korea LLC Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the Games industry background, business savvy, technical acumen, and sales skills necessary to help position AWS as the cloud provider of choice for our games customers? Do you love building new strategic and data-driven businesses? Our mission is to support Games customers to build and deliver fun, innovative, and successful experiences. Our cross-functional Games Industry team focuses on increasing technology adoption of cloud computing by engaging directly with technical leaders, C-level executives, and influencers at all levels. AWS Industry Specialist BD Leaders are subject matter experts responsible for identifying opportunities to innovate with customers, influencing the AWS service and solutions roadmap, and driving revenue for specific AWS services and solution areas. As the AWS Industry Specialist BD Leader, Games, you will own, develop, and implement technical go-to-market plans and sales plays for new or existing services, and drive customer and partner engagements by participating in AWS field enablement activities for our games customers and partners. You will also identify gaps in AWS products or feature sets based on customer insights and partner with internal service and solutions teams to win strategic customer workloads and drive business revenue. The ideal candidate will possess a business background that enables them to interact effectively at the CxO/VP/Studio Director level and with product teams. They will also have a strong technical understanding that allows them to effectively engage with CTOs and other technical stakeholders and convey technical concepts. They will be able to think strategically and analytically and communicate compelling value propositions for customers and partners. They will have a passion for new and emerging technologies, and the ambition to shape the future to benefit our games customers. They will have familiarity with the games industry vernacular and business processes and, perhaps most importantly, a passion for the games industry. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future. Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life-both in and outside of work. Key job responsibilities • Drive Pipeline and Revenue: Partnering with Account Management teams to drive incremental sales pipeline and revenue growth from Games workloads. Working with customers and AWS partners to identify and lead Proof of Concept engagements and develop new and innovative solutions. Partnering with AWS Solutions Architecture resources in design, Proof of Concept, pricing, Total Cost of Ownership (TCO) and delivery activities • Industry Go-to-Market Leadership: Develop and own the go-to-market strategy in Korea, aligning with APJ AWS industry teams. Educate and evangelize the games community in Korea on technical matters and how companies can grow by leveraging AWS for Games services and go-to-market. Identify key industry trends and "white space" opportunities and craft cloud-enabled solutions to address them. Work backwards from customer business objectives to define industry use-cases and reference architectures that demonstrate the value of AWS. • Customer Engagement and Innovation: Engage early with senior executives and product leaders of customers to establish strategic, technical, and business relationships with studios, publishers, technology partners, and other key stakeholders to drive cloud and service adoption in the games industry. Conduct executive workshops to envision data- solutions that modernize their platforms. Stay engaged as a trusted advisor through implementation to ensure value realization. • AWS Games Community Development: Nurture AWS partners (AWS Professional Services, ISVs, agencies, system integrators) in the Games space. Develop joint industry solution roadmaps with key partners and facilitate integration of multiple partner offerings with AWS services to deliver comprehensive, end-to-end solutions for customers. You will help partners understand AWS's value propositions, enable their technical teams, and create scalable, repeatable go-to-market plays. • Cross-Functional Leadership: Collaborate closely with internal teams - including AWS product and engineering teams, solution architecture, professional services, marketing to influence product roadmaps and ensure AWS offerings meet the evolving needs of clients. Act as the voice of the customer to AWS service teams and engineering groups, conveying industry requirements and trends that inform our technology strategy. Lead cross-functional task forces to design holistic solutions that may span AWS services, partner offerings and Pan-Amazon capabilities, driving customer-obsessed outcomes. • Thought Leadership and Advocacy: Serve as an industry thought leader for Games Technology in Korea. Represent AWS at executive leadership sessions, key industry events, trade shows, and forums. Publish whitepapers, case studies, and blog posts that showcase best practices and AWS innovations. By establishing AWS as a trusted advisor and demonstrating Earn Trust, you will help position AWS as the cloud provider of choice for Games workloads, enabling customers to accelerate revenue growth. • Regional Strategy and Scale: In addition to direct customer and partner work, you will help define the scaling motion for AWS across APJ. This includes capturing learnings from early engagements in Korea and developing playbooks to replicate success in other markets (such as ANZ, Southeast Asia, India, and Japan). You will provide mentorship and guidance to local account teams and specialists, and drive enablement programs to upskill AWS field organizations on trends and solutions. As a Leader (though an individual contributor), you will embody AWS's Leadership Principles, fostering collaboration, inclusivity, and high standards across a virtual team of specialists in the region. You will serve as a key member of the global games team and contribute to the overall AWS market and technical strategy for Games globally. A day in the life Interact with business and technical stakeholders at customers and collaborate with account managers, solutions architects, professional services and partners to identify and develop new opportunities to deploy Media & Entertainment workloads. You will drive AWS adoption and revenue growth in the Games vertical by collaborating with field marketing, account teams, solutions architects, and partners. You'll engage with key industry stakeholders including but not limited to studios, publishers, and independent software vendors (ISVs). Core responsibilities include helping customers onboard to AWS, developing market intelligence, accelerating workload migrations, and supporting enterprise business transformation. The role involves frequent customer interaction and requires regular performance reporting. About the team AWS Industries The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers in their cloud journeys and work backwards from their industry-specific needs to transform their businesses and industries. Our team focuses on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. . click apply for full job details
Aug 05, 2025
Full time
Games Industry Specialist Business Development Leader, AWS Job ID: Amazon Web Services Korea LLC Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the Games industry background, business savvy, technical acumen, and sales skills necessary to help position AWS as the cloud provider of choice for our games customers? Do you love building new strategic and data-driven businesses? Our mission is to support Games customers to build and deliver fun, innovative, and successful experiences. Our cross-functional Games Industry team focuses on increasing technology adoption of cloud computing by engaging directly with technical leaders, C-level executives, and influencers at all levels. AWS Industry Specialist BD Leaders are subject matter experts responsible for identifying opportunities to innovate with customers, influencing the AWS service and solutions roadmap, and driving revenue for specific AWS services and solution areas. As the AWS Industry Specialist BD Leader, Games, you will own, develop, and implement technical go-to-market plans and sales plays for new or existing services, and drive customer and partner engagements by participating in AWS field enablement activities for our games customers and partners. You will also identify gaps in AWS products or feature sets based on customer insights and partner with internal service and solutions teams to win strategic customer workloads and drive business revenue. The ideal candidate will possess a business background that enables them to interact effectively at the CxO/VP/Studio Director level and with product teams. They will also have a strong technical understanding that allows them to effectively engage with CTOs and other technical stakeholders and convey technical concepts. They will be able to think strategically and analytically and communicate compelling value propositions for customers and partners. They will have a passion for new and emerging technologies, and the ambition to shape the future to benefit our games customers. They will have familiarity with the games industry vernacular and business processes and, perhaps most importantly, a passion for the games industry. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future. Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life-both in and outside of work. Key job responsibilities • Drive Pipeline and Revenue: Partnering with Account Management teams to drive incremental sales pipeline and revenue growth from Games workloads. Working with customers and AWS partners to identify and lead Proof of Concept engagements and develop new and innovative solutions. Partnering with AWS Solutions Architecture resources in design, Proof of Concept, pricing, Total Cost of Ownership (TCO) and delivery activities • Industry Go-to-Market Leadership: Develop and own the go-to-market strategy in Korea, aligning with APJ AWS industry teams. Educate and evangelize the games community in Korea on technical matters and how companies can grow by leveraging AWS for Games services and go-to-market. Identify key industry trends and "white space" opportunities and craft cloud-enabled solutions to address them. Work backwards from customer business objectives to define industry use-cases and reference architectures that demonstrate the value of AWS. • Customer Engagement and Innovation: Engage early with senior executives and product leaders of customers to establish strategic, technical, and business relationships with studios, publishers, technology partners, and other key stakeholders to drive cloud and service adoption in the games industry. Conduct executive workshops to envision data- solutions that modernize their platforms. Stay engaged as a trusted advisor through implementation to ensure value realization. • AWS Games Community Development: Nurture AWS partners (AWS Professional Services, ISVs, agencies, system integrators) in the Games space. Develop joint industry solution roadmaps with key partners and facilitate integration of multiple partner offerings with AWS services to deliver comprehensive, end-to-end solutions for customers. You will help partners understand AWS's value propositions, enable their technical teams, and create scalable, repeatable go-to-market plays. • Cross-Functional Leadership: Collaborate closely with internal teams - including AWS product and engineering teams, solution architecture, professional services, marketing to influence product roadmaps and ensure AWS offerings meet the evolving needs of clients. Act as the voice of the customer to AWS service teams and engineering groups, conveying industry requirements and trends that inform our technology strategy. Lead cross-functional task forces to design holistic solutions that may span AWS services, partner offerings and Pan-Amazon capabilities, driving customer-obsessed outcomes. • Thought Leadership and Advocacy: Serve as an industry thought leader for Games Technology in Korea. Represent AWS at executive leadership sessions, key industry events, trade shows, and forums. Publish whitepapers, case studies, and blog posts that showcase best practices and AWS innovations. By establishing AWS as a trusted advisor and demonstrating Earn Trust, you will help position AWS as the cloud provider of choice for Games workloads, enabling customers to accelerate revenue growth. • Regional Strategy and Scale: In addition to direct customer and partner work, you will help define the scaling motion for AWS across APJ. This includes capturing learnings from early engagements in Korea and developing playbooks to replicate success in other markets (such as ANZ, Southeast Asia, India, and Japan). You will provide mentorship and guidance to local account teams and specialists, and drive enablement programs to upskill AWS field organizations on trends and solutions. As a Leader (though an individual contributor), you will embody AWS's Leadership Principles, fostering collaboration, inclusivity, and high standards across a virtual team of specialists in the region. You will serve as a key member of the global games team and contribute to the overall AWS market and technical strategy for Games globally. A day in the life Interact with business and technical stakeholders at customers and collaborate with account managers, solutions architects, professional services and partners to identify and develop new opportunities to deploy Media & Entertainment workloads. You will drive AWS adoption and revenue growth in the Games vertical by collaborating with field marketing, account teams, solutions architects, and partners. You'll engage with key industry stakeholders including but not limited to studios, publishers, and independent software vendors (ISVs). Core responsibilities include helping customers onboard to AWS, developing market intelligence, accelerating workload migrations, and supporting enterprise business transformation. The role involves frequent customer interaction and requires regular performance reporting. About the team AWS Industries The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers in their cloud journeys and work backwards from their industry-specific needs to transform their businesses and industries. Our team focuses on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. . click apply for full job details
Are you passionate about cloud technology and helping customers innovate? Join our AWS Solutions Architecture team in Stockholm and empower enterprises across industries to innovate at speed and scale with cloud technologies. As a Solutions Architect at AWS, you'll build technical relationships with customers of all sizes and operate as their trusted advisor, ensuring they get the most out of the cloud at every stage of their journey. You'll manage the overall technical relationship between AWS and our customers, making recommendations on security, cost, performance, reliability and operational efficiency to accelerate their challenging, mission-critical projects. Internally, you will be the voice of the customer, sharing their needs and wants to inform the roadmap of AWS features. In this role, your creativity will link technology to tangible solutions, with the opportunity to define cloud-native reference architectures for a variety of use cases. You will participate in the creation and sharing of best practices, technical content and new reference architectures (e.g. white papers, code samples, blog posts) and evangelize and educate about AWS technology (e.g. through workshops, user groups, meetups, public speaking, online videos or conferences). This role is within the Europe North organization (Sweden) and you would be working with Enterprise customers. If you can educate AWS customers about the art of the possible, while challenging the impossible come build the future with us! AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. A day in the life Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Represent your region vis-à-vis AWS product teams and influence our GenAI & AI/ML roadmap to best support your customers. Work with account teams, AWS specialists (solution architects, data scientists) and partners to deliver results for your customers. About the team The Specialists Organization, within Amazon Global Sales Organization (AGS), positions AWS as the leading platform for GenAI and AI/ML workloads. We enable customers to become data-driven organizations and scale their AI capabilities. Working backwards from customer needs, we execute go-to-market plans as specialist sales and with our solution architect teams. As an AGS team member, you'll guide customers throughout their AWS journey, from new service ideation to accelerating adoption of established solutions. We think big, deliver exceptional results, and collaborate across AWS as . BASIC QUALIFICATIONS Background in any of the following: Cloud Architecture, Systems Design, Software Development, Infrastructure Architecture, Data Engineering or DevOps Technical Degree (Computer Science, Maths, Engineering or equivalent) and/or relevant tech experience. Fluent written and verbal communication skills in English A passion for technology and for learning PREFERRED QUALIFICATIONS Experience designing, building, refactoring or operating large scale and impactful IT systems - either on premises or in the cloud Working knowledge of cloud native architectures Knowledge of a modern programming language (Python, JavaScript, Go, .Net, Java, etc.) and/or scripting, Infrastructure as Code etc. In-depth working knowledge in a technology domain such as distributed internet-scale web or mobile applications, DevOps, Serverless, Big Data, Analytics, Machine Learning, enterprise workloads (SAP, VMware, Windows etc.), high-performance databases (SQL and/or NoSQL), complex networking implementations, highly secured workloads etc. Experience working in a customer-facing role or a role which involved public speaking AWS certification (e.g. AWS Solutions Architect Associate or Professional) or other industry certification Fluent written and verbal communication skills in Swedish Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Aug 05, 2025
Full time
Are you passionate about cloud technology and helping customers innovate? Join our AWS Solutions Architecture team in Stockholm and empower enterprises across industries to innovate at speed and scale with cloud technologies. As a Solutions Architect at AWS, you'll build technical relationships with customers of all sizes and operate as their trusted advisor, ensuring they get the most out of the cloud at every stage of their journey. You'll manage the overall technical relationship between AWS and our customers, making recommendations on security, cost, performance, reliability and operational efficiency to accelerate their challenging, mission-critical projects. Internally, you will be the voice of the customer, sharing their needs and wants to inform the roadmap of AWS features. In this role, your creativity will link technology to tangible solutions, with the opportunity to define cloud-native reference architectures for a variety of use cases. You will participate in the creation and sharing of best practices, technical content and new reference architectures (e.g. white papers, code samples, blog posts) and evangelize and educate about AWS technology (e.g. through workshops, user groups, meetups, public speaking, online videos or conferences). This role is within the Europe North organization (Sweden) and you would be working with Enterprise customers. If you can educate AWS customers about the art of the possible, while challenging the impossible come build the future with us! AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. A day in the life Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Represent your region vis-à-vis AWS product teams and influence our GenAI & AI/ML roadmap to best support your customers. Work with account teams, AWS specialists (solution architects, data scientists) and partners to deliver results for your customers. About the team The Specialists Organization, within Amazon Global Sales Organization (AGS), positions AWS as the leading platform for GenAI and AI/ML workloads. We enable customers to become data-driven organizations and scale their AI capabilities. Working backwards from customer needs, we execute go-to-market plans as specialist sales and with our solution architect teams. As an AGS team member, you'll guide customers throughout their AWS journey, from new service ideation to accelerating adoption of established solutions. We think big, deliver exceptional results, and collaborate across AWS as . BASIC QUALIFICATIONS Background in any of the following: Cloud Architecture, Systems Design, Software Development, Infrastructure Architecture, Data Engineering or DevOps Technical Degree (Computer Science, Maths, Engineering or equivalent) and/or relevant tech experience. Fluent written and verbal communication skills in English A passion for technology and for learning PREFERRED QUALIFICATIONS Experience designing, building, refactoring or operating large scale and impactful IT systems - either on premises or in the cloud Working knowledge of cloud native architectures Knowledge of a modern programming language (Python, JavaScript, Go, .Net, Java, etc.) and/or scripting, Infrastructure as Code etc. In-depth working knowledge in a technology domain such as distributed internet-scale web or mobile applications, DevOps, Serverless, Big Data, Analytics, Machine Learning, enterprise workloads (SAP, VMware, Windows etc.), high-performance databases (SQL and/or NoSQL), complex networking implementations, highly secured workloads etc. Experience working in a customer-facing role or a role which involved public speaking AWS certification (e.g. AWS Solutions Architect Associate or Professional) or other industry certification Fluent written and verbal communication skills in Swedish Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Master Technician required in Milton Keynes, Buckinghamshire. A fantastic opportunity to join a highly successful unique motor trade company which takes vehicles to the next level! Salary, depending on experience, qualifications & manufacturer training, in the region of £40k - £50k OTE and possible company car. Hours, 45 hr week, 8am-6pm Mon -Fri. No weekends or bank holidays. Are you currently a Master Technician but looking for something different? Using your skills to the maximum, mixing dealership work with special project work? If so, we would love to hear from you. Due to expansion, we're looking for a hardworking and motivated individual who enjoys working to high standards and who is eager to continue learning. This is an all round technical role, from retrofitting electronics and coding to fitting bodykits, tuning and more. The team is dedicated to developing and working on exceptional vehicles, providing original equipment retrofits like reverse cameras, assistance systems, towbars, and security/tracking systems. They are committed to delivering high-quality individuality and precision in every project. They are now looking to further expand the business by growing their general service offering. Many of their customers appreciate the specialist services they provide and want to entrust them with all their vehicle servicing and maintenance needs. The successful individual will have the opportunity to work on a variety of different vehicles while also being involved in unique specialist vehicle modifications. The team will support you in building these skills and knowledge, giving you greater variety in your role. They are an enthusiastic and growing organisation. For the right individual, they want you to grow with them. To be successful in this role, you should have the following qualifications and skills: A relevant formal qualification in Automotive City & Guilds / NVQ Level 3 or Level 2 Experience as a Master Vehicle Technician with a proven history, several years experience within a Franchise Dealership at Master Technician level and a full understanding of Modern Diagnostics. Your own set of tools A full UK driving licence A pro-active attitude, excellent problem-solving skills and attention to detail are a must in this busy environment Ability to work confidently on their own and in a team environment An opportunity to join a long-established business that is part of a diverse group, which includes vehicle leasing, specialist insurance services, and a manufacturing company that holds a Royal Warrant. The Group is family-owned, has been trading for over 40 years, and attributes its success to the talented people it employs. Previous experience working within a VW, Audi, Skoda, Seat Main Car Dealership and previous manufacturer training is desirable but not essential. As a Master Vehicle Technician you will work a 45 hour working week plus an over-performance bonus opportunity and an additional £1,000 in month 13 of your employment. Full company details available on application. Apply now with your full CV to Sharron at WeRecruit Auto Ltd quoting job reference ST1724 Motor Vehicle Technician - Mechanic - Service Technician - Master Technician - VAG - Volkswagen - Audi - Skoda - SEAT - Diagnostic Technician - Workshop - Dealership - Automotive - Motor Trade - Service & Aftersales Full Time - Permanent - Job Follow us on Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities.
Aug 05, 2025
Full time
Master Technician required in Milton Keynes, Buckinghamshire. A fantastic opportunity to join a highly successful unique motor trade company which takes vehicles to the next level! Salary, depending on experience, qualifications & manufacturer training, in the region of £40k - £50k OTE and possible company car. Hours, 45 hr week, 8am-6pm Mon -Fri. No weekends or bank holidays. Are you currently a Master Technician but looking for something different? Using your skills to the maximum, mixing dealership work with special project work? If so, we would love to hear from you. Due to expansion, we're looking for a hardworking and motivated individual who enjoys working to high standards and who is eager to continue learning. This is an all round technical role, from retrofitting electronics and coding to fitting bodykits, tuning and more. The team is dedicated to developing and working on exceptional vehicles, providing original equipment retrofits like reverse cameras, assistance systems, towbars, and security/tracking systems. They are committed to delivering high-quality individuality and precision in every project. They are now looking to further expand the business by growing their general service offering. Many of their customers appreciate the specialist services they provide and want to entrust them with all their vehicle servicing and maintenance needs. The successful individual will have the opportunity to work on a variety of different vehicles while also being involved in unique specialist vehicle modifications. The team will support you in building these skills and knowledge, giving you greater variety in your role. They are an enthusiastic and growing organisation. For the right individual, they want you to grow with them. To be successful in this role, you should have the following qualifications and skills: A relevant formal qualification in Automotive City & Guilds / NVQ Level 3 or Level 2 Experience as a Master Vehicle Technician with a proven history, several years experience within a Franchise Dealership at Master Technician level and a full understanding of Modern Diagnostics. Your own set of tools A full UK driving licence A pro-active attitude, excellent problem-solving skills and attention to detail are a must in this busy environment Ability to work confidently on their own and in a team environment An opportunity to join a long-established business that is part of a diverse group, which includes vehicle leasing, specialist insurance services, and a manufacturing company that holds a Royal Warrant. The Group is family-owned, has been trading for over 40 years, and attributes its success to the talented people it employs. Previous experience working within a VW, Audi, Skoda, Seat Main Car Dealership and previous manufacturer training is desirable but not essential. As a Master Vehicle Technician you will work a 45 hour working week plus an over-performance bonus opportunity and an additional £1,000 in month 13 of your employment. Full company details available on application. Apply now with your full CV to Sharron at WeRecruit Auto Ltd quoting job reference ST1724 Motor Vehicle Technician - Mechanic - Service Technician - Master Technician - VAG - Volkswagen - Audi - Skoda - SEAT - Diagnostic Technician - Workshop - Dealership - Automotive - Motor Trade - Service & Aftersales Full Time - Permanent - Job Follow us on Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities.
Job Description Posted Thursday, 3 July 2025, 19:00 Package Description: Bonus scheme Cycle to work scheme 25 days annual leave plus bank holidays, plus each year you will have the option to buy and sell leave Enhanced maternity and paternity leave Wellbeing Scheme, provided through Health Shield, giving every colleague - and their dependents - unlimited access to GPs and counselling, as well as cash back on a wide range of health and wellbeing treatment Employee Support to include Life Assurance and critical illness pay 24/7 Colleague Assistance Programme and Financial Wellbeing Support - access to affordable loans, savings accounts, advanced earned pay, and financial education via salary finance Online savings- major retailers, utilities, entertainment plus many more! About Our Opportunity: Do you want to be part of a team that really values your dedication to our business and our customers? Do you have excellent communication skills and a knack for problem-solving? Do you thrive in fast paced environment where no two days are the same? We're seeking Customer Service Specialists, who are ready to deliver outstanding service to our customers. We're looking for people who really care - those with a real passion for delivering amazing customer service and are always prepared to do what it takes to get the job done. The primary responsibility of the Customer Service Specialist is to be the first line contact for inbound customer calls and emails, dealing with a variety of enquiries. You'll act as an ambassador for our company, promoting our brand and values, and driving customer loyalty. What You Will Be Doing: These key responsibilities reflect the core areas of focus for the role, and demonstrate the role's impact on the company's success; Customer engagement; You'll be the first line contact for inbound customer calls and emails, dealing with a variety of enquiries. That means you'll need to be happy to talk to customers on the 'phone, for most of your day. Customer relationships; over the years, we've developed strong, loyal relationships with our customers - so we'd love you to keep that front and centre of your service delivery. That means making sure we actively listen to our customers and deliver on our promises. Problem Solving; you'll be getting into the detail, investigating and resolving customer challenges promptly and efficiently. Collaboration; working closely with other departments where needed, to find solutions for our customers, making sure we share feedback when it's needed Communication; the ability to flex your communication style whilst always maintaining a friendly and professional tone. We want to make sure we're always providing clear and concise information to our customers. Documentation - making it a priority to maintain accurate and detailed customer records, capturing the important detail and being clear about follow up. Sales through service - as a keen learner and skill builder, you may the opportunity to get involved in some outbound calling too - speaking to our existing customers and helping them to understand EMR (and the services we offer) better. Have fun in your role and encourage others to do the same. Ensure the 3 pillars of EMR are front of mind in everything you do; People, Profit and Planet. Key Deliverables: These key deliverables highlight the outcomes and results that the successful candidate is expected to achieve in their role. By focusing on the whole customer experience, you'll contribute to the overall success of the company's customer service function; Customer Satisfaction: Ensuring high levels of customer satisfaction is a critical deliverable. You will be responsible for working as part of a team to achieve our service standards, hearing customer feedback, and implementing improvements as agreed with your line manager to enhance the overall customer experience. Personal Performance: It's a must that you'll work to deliver the high-performance levels we pride ourselves on. A keen learner - you'll need to ensure you're always willing to learn, being open to learning initiatives and taking personal responsibility for practically applying your skills. Key Competencies: Communication; making sure we understand each other & are understood. Good communication underpins success in everything we do Customer commitment; Commits to delivering excellent customer service to meet expectations and satisfy customer needs - the EMR way Team Work & Partnership; Working together to deliver better services for our internal and external customers Continuous Improvement; Adapting to change and being open to different ways of doing things, through generating ideas and seeking out the best way to deliver our services Tenacious and resilient - customer service can be tough, but your positive attitude and determination should always shine through Adaptable - Be ready to switch gears and adapt your style to different customer personalities and needs Motivated and self-aware Team player - collaborate with your team mates to share best practices, support each other and celebrate successes. Always willing to take on a challenge Strong attention to detail Willing to ask for help and a keen learner Passion for the business and the part they play Trustworthy & authentic About you: A willingness to learn; this is the one non-negotiable! You'll need to be open to delving into the depths of our business to understand who we are and why we do what we do. You'll need to be prepared to be really hands on during the onboarding process - our induction framework is one like no other - it's fun, it's varied, it's fast - and it'll be critical to supporting your skill development. Competence on IT systems; think of things like Microsoft office, excel and generic CRM systems. You'll need to have the ability to pick up new systems pretty quickly. A great attention to detail; the little things matter, so it's important you're in the detail, where you need to be. A skilled listener and confident conversationalist; wrapped in the skill to deliver a professional, friendly service. A team player; because teamwork makes the dream work! You'll need to be willing to get involved, help your colleagues out where needed and most of all, always want to do the right thing for our customers. Adaptability; we work in a fast paced, ever-changing environment, where no two days are the same! Reliability - you'll need to want to work hard, be determined and resilient - and you're not afraid of a little bit of grit! Who we are: Our purpose is to create a future where the materials we use don't need to be extracted from the planet.' At EMR, we give new life to unwanted materials. Every year, we recycle 10 million tonnes of metals and plastics, saving 19 million tonnes of carbon from entering the Earth's atmosphere, diverting waste from landfill and protecting resources and habitats. We couldn't do any of this without our team members. In return for all they do, we do everything we can to create an environment of belonging, value, support and growth. We're proud to have achieved Great Place To Work status, but it's about so much more than a badge. It's about being recognised by our people for the continuous work we do to do better for them: 'The people who work here are from varied backgrounds and have a variety of beliefs, all of which are accepted and respected.' 'I'm encouraged to keep a healthy work-life balance so that I can be performing at my best.' 'I've been supported every step of the way in my career progression.' EMR offers a fantastic and inclusive environment; collaboration across the whole business, humility and hard work.' We couldn't do any of this without our team members. In return for all they do, we do everything we can to create an environment of belonging, value, support and growth, underpinned by our Company values of We Care and We Do. We Care Integrity - our people are Respectful and Honest Trust - our people are Collaborative and Genuine We Do Accountable - our people are Determined and Responsible Innovative - our people have a Growth Mind-set and are Progressive Recruitment Agencies We operate a strict Preferred Supplier List (PSL) and do not accept speculative CVs. Any unsolicited CVs, whether related to a specific position or submitted speculatively, will not be considered. Job Details Pay Type Salary
Aug 04, 2025
Full time
Job Description Posted Thursday, 3 July 2025, 19:00 Package Description: Bonus scheme Cycle to work scheme 25 days annual leave plus bank holidays, plus each year you will have the option to buy and sell leave Enhanced maternity and paternity leave Wellbeing Scheme, provided through Health Shield, giving every colleague - and their dependents - unlimited access to GPs and counselling, as well as cash back on a wide range of health and wellbeing treatment Employee Support to include Life Assurance and critical illness pay 24/7 Colleague Assistance Programme and Financial Wellbeing Support - access to affordable loans, savings accounts, advanced earned pay, and financial education via salary finance Online savings- major retailers, utilities, entertainment plus many more! About Our Opportunity: Do you want to be part of a team that really values your dedication to our business and our customers? Do you have excellent communication skills and a knack for problem-solving? Do you thrive in fast paced environment where no two days are the same? We're seeking Customer Service Specialists, who are ready to deliver outstanding service to our customers. We're looking for people who really care - those with a real passion for delivering amazing customer service and are always prepared to do what it takes to get the job done. The primary responsibility of the Customer Service Specialist is to be the first line contact for inbound customer calls and emails, dealing with a variety of enquiries. You'll act as an ambassador for our company, promoting our brand and values, and driving customer loyalty. What You Will Be Doing: These key responsibilities reflect the core areas of focus for the role, and demonstrate the role's impact on the company's success; Customer engagement; You'll be the first line contact for inbound customer calls and emails, dealing with a variety of enquiries. That means you'll need to be happy to talk to customers on the 'phone, for most of your day. Customer relationships; over the years, we've developed strong, loyal relationships with our customers - so we'd love you to keep that front and centre of your service delivery. That means making sure we actively listen to our customers and deliver on our promises. Problem Solving; you'll be getting into the detail, investigating and resolving customer challenges promptly and efficiently. Collaboration; working closely with other departments where needed, to find solutions for our customers, making sure we share feedback when it's needed Communication; the ability to flex your communication style whilst always maintaining a friendly and professional tone. We want to make sure we're always providing clear and concise information to our customers. Documentation - making it a priority to maintain accurate and detailed customer records, capturing the important detail and being clear about follow up. Sales through service - as a keen learner and skill builder, you may the opportunity to get involved in some outbound calling too - speaking to our existing customers and helping them to understand EMR (and the services we offer) better. Have fun in your role and encourage others to do the same. Ensure the 3 pillars of EMR are front of mind in everything you do; People, Profit and Planet. Key Deliverables: These key deliverables highlight the outcomes and results that the successful candidate is expected to achieve in their role. By focusing on the whole customer experience, you'll contribute to the overall success of the company's customer service function; Customer Satisfaction: Ensuring high levels of customer satisfaction is a critical deliverable. You will be responsible for working as part of a team to achieve our service standards, hearing customer feedback, and implementing improvements as agreed with your line manager to enhance the overall customer experience. Personal Performance: It's a must that you'll work to deliver the high-performance levels we pride ourselves on. A keen learner - you'll need to ensure you're always willing to learn, being open to learning initiatives and taking personal responsibility for practically applying your skills. Key Competencies: Communication; making sure we understand each other & are understood. Good communication underpins success in everything we do Customer commitment; Commits to delivering excellent customer service to meet expectations and satisfy customer needs - the EMR way Team Work & Partnership; Working together to deliver better services for our internal and external customers Continuous Improvement; Adapting to change and being open to different ways of doing things, through generating ideas and seeking out the best way to deliver our services Tenacious and resilient - customer service can be tough, but your positive attitude and determination should always shine through Adaptable - Be ready to switch gears and adapt your style to different customer personalities and needs Motivated and self-aware Team player - collaborate with your team mates to share best practices, support each other and celebrate successes. Always willing to take on a challenge Strong attention to detail Willing to ask for help and a keen learner Passion for the business and the part they play Trustworthy & authentic About you: A willingness to learn; this is the one non-negotiable! You'll need to be open to delving into the depths of our business to understand who we are and why we do what we do. You'll need to be prepared to be really hands on during the onboarding process - our induction framework is one like no other - it's fun, it's varied, it's fast - and it'll be critical to supporting your skill development. Competence on IT systems; think of things like Microsoft office, excel and generic CRM systems. You'll need to have the ability to pick up new systems pretty quickly. A great attention to detail; the little things matter, so it's important you're in the detail, where you need to be. A skilled listener and confident conversationalist; wrapped in the skill to deliver a professional, friendly service. A team player; because teamwork makes the dream work! You'll need to be willing to get involved, help your colleagues out where needed and most of all, always want to do the right thing for our customers. Adaptability; we work in a fast paced, ever-changing environment, where no two days are the same! Reliability - you'll need to want to work hard, be determined and resilient - and you're not afraid of a little bit of grit! Who we are: Our purpose is to create a future where the materials we use don't need to be extracted from the planet.' At EMR, we give new life to unwanted materials. Every year, we recycle 10 million tonnes of metals and plastics, saving 19 million tonnes of carbon from entering the Earth's atmosphere, diverting waste from landfill and protecting resources and habitats. We couldn't do any of this without our team members. In return for all they do, we do everything we can to create an environment of belonging, value, support and growth. We're proud to have achieved Great Place To Work status, but it's about so much more than a badge. It's about being recognised by our people for the continuous work we do to do better for them: 'The people who work here are from varied backgrounds and have a variety of beliefs, all of which are accepted and respected.' 'I'm encouraged to keep a healthy work-life balance so that I can be performing at my best.' 'I've been supported every step of the way in my career progression.' EMR offers a fantastic and inclusive environment; collaboration across the whole business, humility and hard work.' We couldn't do any of this without our team members. In return for all they do, we do everything we can to create an environment of belonging, value, support and growth, underpinned by our Company values of We Care and We Do. We Care Integrity - our people are Respectful and Honest Trust - our people are Collaborative and Genuine We Do Accountable - our people are Determined and Responsible Innovative - our people have a Growth Mind-set and are Progressive Recruitment Agencies We operate a strict Preferred Supplier List (PSL) and do not accept speculative CVs. Any unsolicited CVs, whether related to a specific position or submitted speculatively, will not be considered. Job Details Pay Type Salary
Temporary - Specialist Sales Administrator - Camberley - Full-Time - £16 PH plus 12% annual leave Temporary Specialist Sales Administrator - Join a Market Leader in InnovationAre you an experienced Sales Administrator with a passion for delivering exceptional B2B service? We're working with an outstanding organisation known for its cutting-edge products, loyal client base, and strong industry reputation. Due to a significant increase in demand, the team is looking for a proactive and detail-oriented Temporary Specialist Sales Administrator to provide vital support. What You'll Be Doing: Supporting a professional, friendly, and well-established team with day-to-day sales administration tasks. Managing B2B sales order processing with accuracy and efficiency. Engaging directly with clients to ensure a seamless customer experience. Learning and adapting quickly to internal systems and processes. What We're Looking For: Proven experience in a similar B2B sales administration role, ideally within manufacturing or engineering. Strong customer engagement skills and a proactive approach to problem-solving. Experience with SAP or Oracle is highly advantageous. Ability to hit the ground running and adapt quickly in a fast-paced environment. Essential Requirements: Recent, relevant experience in a comparable role. Availability to start within one week of offer. Ability to commute easily to the Camberley area. Existing right to work in the UK. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Aug 01, 2025
Seasonal
Temporary - Specialist Sales Administrator - Camberley - Full-Time - £16 PH plus 12% annual leave Temporary Specialist Sales Administrator - Join a Market Leader in InnovationAre you an experienced Sales Administrator with a passion for delivering exceptional B2B service? We're working with an outstanding organisation known for its cutting-edge products, loyal client base, and strong industry reputation. Due to a significant increase in demand, the team is looking for a proactive and detail-oriented Temporary Specialist Sales Administrator to provide vital support. What You'll Be Doing: Supporting a professional, friendly, and well-established team with day-to-day sales administration tasks. Managing B2B sales order processing with accuracy and efficiency. Engaging directly with clients to ensure a seamless customer experience. Learning and adapting quickly to internal systems and processes. What We're Looking For: Proven experience in a similar B2B sales administration role, ideally within manufacturing or engineering. Strong customer engagement skills and a proactive approach to problem-solving. Experience with SAP or Oracle is highly advantageous. Ability to hit the ground running and adapt quickly in a fast-paced environment. Essential Requirements: Recent, relevant experience in a comparable role. Availability to start within one week of offer. Ability to commute easily to the Camberley area. Existing right to work in the UK. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
About Blink Payment Blink Payment makes accepting and reconciling payments easy. Whether businesses are looking to take payments online or in person; they are completed through one simple platform. Our all-in-one solution supports multiple payment methods, which includes open banking, payment links, virtual terminals (paying over the phone), card machines, and can integrate with various software providers, such a Xero or QuickBooks, through easy-to-use API's. It's an exciting time to join us - as we're growing fast! With new products, customers and huge plans for exponential growth, there's plenty of opportunity to make your mark. What makes us unique? 1. A platform that provides options - Our platform provides every paymenttype a business will ever need, allowing your business to adapt and grow alongside your payment provider. 2. Simplicity - We like to keep things simple, there's no need for multiple platforms, business payments and reconciliations are kept in one easy-to-use platform. 3. Personal touch - A support team available via online livechat, email, WhatsApp and phone, to resolve any issues. With a current average response time of 6 seconds to answer phone calls. Our core values: Be proactive ️ Own the solution Win with integrity Ready to help About the role The Head of Sales & Partnerships at Blink Payment is a pivotal leadership role, responsible for driving revenue growth through new account acquisition. This role will lead all merchant sales, partnership sales and partnership management initiatives. The primary focus will be developing high-functioning teams acquiring small & medium businesses within selected industry verticals either through Partner relationships or directly with Blink You will play a key role in developing and executing innovative growth strategies tailored to the evolving needs of our clients. As a strategic leader, you will be instrumental in building and managing a high-performing commercial team committed to achieving ambitious targets. Reporting to the Chief Revenue Officer and working with the other Revenue function heads you will help define commercial objectives and performance metrics, while also contributing to the broader strategic direction of the company. You will act as a trusted advisor to key clients, ensuring our payment solutions are effectively aligned with their business goals and delivering exceptional client experiences. A proactive and analytical mindset is essential for understanding the interoperations between ISV partnerships and merchant level sales. Your insights will directly influence product positioning and go-to-market strategies. Above all, your leadership will inspire a culture of collaboration, transparency, and continuous improvement within the sales organisation. Key Responsibilities Own and Evolve the Sales & Partnerships Strategy Develop and continuously refine a comprehensive commercial strategy that supports Blink Payment's revenue growth objectives, from direct sales to strategic partnerships. Lead and Grow a High-Performing Team Mentor and scale a team of Sales Account Executives, Partnership Managers, and Demand Generation specialists with clear targets, career development plans, and a performance driven culture. Set and Manage KPIs & Targets Define and track sales metrics across all commercial roles, aligning KPIs and revenue goals with companywide growth priorities. Oversee Forecasting and Budgets Own forecasting, budgeting, and performance reporting for sales and partnerships, ensuring financial accountability and strategic accuracy. Champion CRM Best Practices Drive Salesforce adoption and data integrity through hands-on leadership, process discipline, and best practice sharing. Drive Revenue Across Key Merchant Verticals Target new merchant acquisition in SMB sectors including Waste Management, Legal, Removals, Property, Trades and more via both direct outreach and partner channels. Build & Optimise the Sales Lifecycle Own the end-to-end sales process from lead generation to deal close, applying proven methodologies (MEDDPICC preferred) to maintain pipeline health and conversion. Scale Demand Generation Oversee internal and partner-led top-of-funnel activity, ensuring demand gen is optimised, measured, and aligned with pipeline goals. Develop Scalable Partner & Affiliate Programmes Launch and grow effective technology and affiliate partnerships; sourcing, contracting, and integrating with partners to unlock new revenue streams and customer value. Align Commercial Strategy Cross-Functionally Work together with Marketing, Product, Client Success, Legal and Finance to ensure commercial execution is aligned, compliant, and impactful maximising field events, collateral, and strategic positioning. Key Skills/Experience: At least 7 years of leadership experience in sales & partnership roles within the fintech and/or payment processing industry. Proven ability to lead direct sales teams in a high-growth environment, particularly in closing large, complex deals within the payments ecosystem. Proven ability to lead partnership sales and partnership management teams in a high-growth environment, particularly in closing large, complex ISV deals within the payments ecosystem. Demonstrated success in developing and executing effective sales strategies and tactics. Strong knowledge of payment solutions, merchant services, and the evolving landscape of digital payments. Adept at influencing stakeholders at all levels, both internally and externally, to gain buy-in and support for sales initiatives. Strong analytical skills with the ability to interpret sales data and market trends. Outstanding interpersonal and communication skills with a penchant for negotiation. Empathetic leader, skilled in delivering results through others with humility. A results-driven mindset with a passion for driving growth and achieving targets. Willingness to travel as necessary to meet clients and partners. Why join Blink Payment? Come on board a fast growing privately owned business 26 Days Annual Leave + Bank Holidays An additional day of annual leave for your Birthday Early finish on a Friday at 3:30PM Private Health Insurance (Vitality) Access to Perkbox - our flexible benefits portal Matched pension contributions up to 6% Enhanced maternity/paternity leave Frequent company social events + quarterly company off-sites Learning & Development Opportunities
Jul 31, 2025
Full time
About Blink Payment Blink Payment makes accepting and reconciling payments easy. Whether businesses are looking to take payments online or in person; they are completed through one simple platform. Our all-in-one solution supports multiple payment methods, which includes open banking, payment links, virtual terminals (paying over the phone), card machines, and can integrate with various software providers, such a Xero or QuickBooks, through easy-to-use API's. It's an exciting time to join us - as we're growing fast! With new products, customers and huge plans for exponential growth, there's plenty of opportunity to make your mark. What makes us unique? 1. A platform that provides options - Our platform provides every paymenttype a business will ever need, allowing your business to adapt and grow alongside your payment provider. 2. Simplicity - We like to keep things simple, there's no need for multiple platforms, business payments and reconciliations are kept in one easy-to-use platform. 3. Personal touch - A support team available via online livechat, email, WhatsApp and phone, to resolve any issues. With a current average response time of 6 seconds to answer phone calls. Our core values: Be proactive ️ Own the solution Win with integrity Ready to help About the role The Head of Sales & Partnerships at Blink Payment is a pivotal leadership role, responsible for driving revenue growth through new account acquisition. This role will lead all merchant sales, partnership sales and partnership management initiatives. The primary focus will be developing high-functioning teams acquiring small & medium businesses within selected industry verticals either through Partner relationships or directly with Blink You will play a key role in developing and executing innovative growth strategies tailored to the evolving needs of our clients. As a strategic leader, you will be instrumental in building and managing a high-performing commercial team committed to achieving ambitious targets. Reporting to the Chief Revenue Officer and working with the other Revenue function heads you will help define commercial objectives and performance metrics, while also contributing to the broader strategic direction of the company. You will act as a trusted advisor to key clients, ensuring our payment solutions are effectively aligned with their business goals and delivering exceptional client experiences. A proactive and analytical mindset is essential for understanding the interoperations between ISV partnerships and merchant level sales. Your insights will directly influence product positioning and go-to-market strategies. Above all, your leadership will inspire a culture of collaboration, transparency, and continuous improvement within the sales organisation. Key Responsibilities Own and Evolve the Sales & Partnerships Strategy Develop and continuously refine a comprehensive commercial strategy that supports Blink Payment's revenue growth objectives, from direct sales to strategic partnerships. Lead and Grow a High-Performing Team Mentor and scale a team of Sales Account Executives, Partnership Managers, and Demand Generation specialists with clear targets, career development plans, and a performance driven culture. Set and Manage KPIs & Targets Define and track sales metrics across all commercial roles, aligning KPIs and revenue goals with companywide growth priorities. Oversee Forecasting and Budgets Own forecasting, budgeting, and performance reporting for sales and partnerships, ensuring financial accountability and strategic accuracy. Champion CRM Best Practices Drive Salesforce adoption and data integrity through hands-on leadership, process discipline, and best practice sharing. Drive Revenue Across Key Merchant Verticals Target new merchant acquisition in SMB sectors including Waste Management, Legal, Removals, Property, Trades and more via both direct outreach and partner channels. Build & Optimise the Sales Lifecycle Own the end-to-end sales process from lead generation to deal close, applying proven methodologies (MEDDPICC preferred) to maintain pipeline health and conversion. Scale Demand Generation Oversee internal and partner-led top-of-funnel activity, ensuring demand gen is optimised, measured, and aligned with pipeline goals. Develop Scalable Partner & Affiliate Programmes Launch and grow effective technology and affiliate partnerships; sourcing, contracting, and integrating with partners to unlock new revenue streams and customer value. Align Commercial Strategy Cross-Functionally Work together with Marketing, Product, Client Success, Legal and Finance to ensure commercial execution is aligned, compliant, and impactful maximising field events, collateral, and strategic positioning. Key Skills/Experience: At least 7 years of leadership experience in sales & partnership roles within the fintech and/or payment processing industry. Proven ability to lead direct sales teams in a high-growth environment, particularly in closing large, complex deals within the payments ecosystem. Proven ability to lead partnership sales and partnership management teams in a high-growth environment, particularly in closing large, complex ISV deals within the payments ecosystem. Demonstrated success in developing and executing effective sales strategies and tactics. Strong knowledge of payment solutions, merchant services, and the evolving landscape of digital payments. Adept at influencing stakeholders at all levels, both internally and externally, to gain buy-in and support for sales initiatives. Strong analytical skills with the ability to interpret sales data and market trends. Outstanding interpersonal and communication skills with a penchant for negotiation. Empathetic leader, skilled in delivering results through others with humility. A results-driven mindset with a passion for driving growth and achieving targets. Willingness to travel as necessary to meet clients and partners. Why join Blink Payment? Come on board a fast growing privately owned business 26 Days Annual Leave + Bank Holidays An additional day of annual leave for your Birthday Early finish on a Friday at 3:30PM Private Health Insurance (Vitality) Access to Perkbox - our flexible benefits portal Matched pension contributions up to 6% Enhanced maternity/paternity leave Frequent company social events + quarterly company off-sites Learning & Development Opportunities
Join a Fast-Growing Global SaaS Leader Are you a detail-oriented finance professional with a knack for customer service and relationship building? Do you thrive in a dynamic, fast-paced environment where collaboration and innovation are at the heart of everything? We may have a market-leading SaaS solution BUT what sets us apart is our people. Our team is world class. If you're an 'A player', we're ready for you! The Role at a Glance: Accounts Receivable Specialist UK, Kings Cross, London Training then Remote Working £40,000 - £50,000 DOE Plus Great Benefits & Perks Reporting to: Controller Permanent - Full Time Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic SaaS business with a global customer base and team. Values: Walk in our Customers' Shoes. One Team, Our Community. Step Up & Take IT On. Do it Right. Dare to be Different. Your Background / Skills: Accounts Receivable, Customer Service, Relationship Building, Team Collaboration, Microsoft Excel. Your Skills: • Must be able to handle the full AR lifecycle: invoicing, billing, receivables, etc. • Well-rounded experience - multi-skilled AR specialist (not limited to just invoicing or collections). • NetSuite experience (or similar ERP system) is important. • Experience with software subscription billing. • Must be comfortable managing high volume, low value transactions - a growing need as the business scales. About us: We're revolutionising legal practice management software. With over 30,000 users and a team of 240+ across the US, UK, Canada, Australia and New Zealand, we're a dynamic, fast-paced SaaS business supporting law firms worldwide. The Opportunity: Accounts Receivable Specialist This role is all about keeping our cash flow healthy and our clients happy. You'll own the end-to-end accounts receivable process from invoicing to collections, reconciliations, and reporting - playing a critical role in minimising bad debt and maintaining strong customer relationships. What You'll Do: • Manage invoicing, cash collection, and reconciliations across multiple entities • Proactively follow up on aged debt and overdue accounts • Handle billing queries, disputes, and credit notes with professionalism • Maintain accurate customer records and AR reports • Collaborate closely with Sales, Support and Finance teams • Support month-end close and continuous improvement initiatives • Contribute to customer meetings and internal process development • Help shape finance best practices across our global operations What You Bring: • Experience in Accounts Receivable or similar finance role • Excellent communication and relationship-building skills • Proactive, detail-oriented, and confident working independently • Strong Excel skills and ideally familiarity with NetSuite • A collaborative, customer-focused mindset • Analytical thinking and problem-solving abilities • A drive for continuous learning and process improvement Essential: • Experience in Accounts Receivable or similar role. • Excellent customer service skills, with a polite, tactful, and firm manner. • Confidence, professionalism, and perseverance. • Strong Microsoft Excel skills. • Excellent written and verbal communication skills, both face to face and over the phone. • Confident, approachable, and professional manner. • Resilience and drive to deliver brilliant service. • Questioning approach and use of own initiative. • Excellent attention to detail. • Ability to manage their own workload, prioritise and work well under pressure. Desirable: • Bachelor's degree in Finance, Accounting, Business Administration, or related field. • Experience in NetSuite. • Personal Skills, Attributes & Behavioural Competencies: • Ability to work in both team and individual capacities. • Ability to manage multiple streams of work effectively. • Ability to manage your daily workload through best practice time management techniques. • Great communication and interpersonal skills. • Passionate about teamwork and collaboration. What we offer in return: • Further develop and grow your sales technique with the support and sponsorship of your sales leadership • Flexible working • Unlimited leave • Competitive salary • Pension contributions • Private medical, dental and life insurance • Socials, lunches and team-building events • Outstanding office in Kings Cross, with free barista-made espresso drinks and free beer on tap • Relaxed and friendly team who genuinely care about and trust one another • Fantastic training and development opportunities If you're ready to bring your full-cycle AR expertise to a high-performing global SaaS team and thrive in an environment that values innovation, ownership, and collaboration we want to hear from you. Join us and play a key role in shaping the financial strength of a company that's redefining how legal teams work. Apply now and take the next step in a career where your impact truly matters. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Jul 31, 2025
Full time
Join a Fast-Growing Global SaaS Leader Are you a detail-oriented finance professional with a knack for customer service and relationship building? Do you thrive in a dynamic, fast-paced environment where collaboration and innovation are at the heart of everything? We may have a market-leading SaaS solution BUT what sets us apart is our people. Our team is world class. If you're an 'A player', we're ready for you! The Role at a Glance: Accounts Receivable Specialist UK, Kings Cross, London Training then Remote Working £40,000 - £50,000 DOE Plus Great Benefits & Perks Reporting to: Controller Permanent - Full Time Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic SaaS business with a global customer base and team. Values: Walk in our Customers' Shoes. One Team, Our Community. Step Up & Take IT On. Do it Right. Dare to be Different. Your Background / Skills: Accounts Receivable, Customer Service, Relationship Building, Team Collaboration, Microsoft Excel. Your Skills: • Must be able to handle the full AR lifecycle: invoicing, billing, receivables, etc. • Well-rounded experience - multi-skilled AR specialist (not limited to just invoicing or collections). • NetSuite experience (or similar ERP system) is important. • Experience with software subscription billing. • Must be comfortable managing high volume, low value transactions - a growing need as the business scales. About us: We're revolutionising legal practice management software. With over 30,000 users and a team of 240+ across the US, UK, Canada, Australia and New Zealand, we're a dynamic, fast-paced SaaS business supporting law firms worldwide. The Opportunity: Accounts Receivable Specialist This role is all about keeping our cash flow healthy and our clients happy. You'll own the end-to-end accounts receivable process from invoicing to collections, reconciliations, and reporting - playing a critical role in minimising bad debt and maintaining strong customer relationships. What You'll Do: • Manage invoicing, cash collection, and reconciliations across multiple entities • Proactively follow up on aged debt and overdue accounts • Handle billing queries, disputes, and credit notes with professionalism • Maintain accurate customer records and AR reports • Collaborate closely with Sales, Support and Finance teams • Support month-end close and continuous improvement initiatives • Contribute to customer meetings and internal process development • Help shape finance best practices across our global operations What You Bring: • Experience in Accounts Receivable or similar finance role • Excellent communication and relationship-building skills • Proactive, detail-oriented, and confident working independently • Strong Excel skills and ideally familiarity with NetSuite • A collaborative, customer-focused mindset • Analytical thinking and problem-solving abilities • A drive for continuous learning and process improvement Essential: • Experience in Accounts Receivable or similar role. • Excellent customer service skills, with a polite, tactful, and firm manner. • Confidence, professionalism, and perseverance. • Strong Microsoft Excel skills. • Excellent written and verbal communication skills, both face to face and over the phone. • Confident, approachable, and professional manner. • Resilience and drive to deliver brilliant service. • Questioning approach and use of own initiative. • Excellent attention to detail. • Ability to manage their own workload, prioritise and work well under pressure. Desirable: • Bachelor's degree in Finance, Accounting, Business Administration, or related field. • Experience in NetSuite. • Personal Skills, Attributes & Behavioural Competencies: • Ability to work in both team and individual capacities. • Ability to manage multiple streams of work effectively. • Ability to manage your daily workload through best practice time management techniques. • Great communication and interpersonal skills. • Passionate about teamwork and collaboration. What we offer in return: • Further develop and grow your sales technique with the support and sponsorship of your sales leadership • Flexible working • Unlimited leave • Competitive salary • Pension contributions • Private medical, dental and life insurance • Socials, lunches and team-building events • Outstanding office in Kings Cross, with free barista-made espresso drinks and free beer on tap • Relaxed and friendly team who genuinely care about and trust one another • Fantastic training and development opportunities If you're ready to bring your full-cycle AR expertise to a high-performing global SaaS team and thrive in an environment that values innovation, ownership, and collaboration we want to hear from you. Join us and play a key role in shaping the financial strength of a company that's redefining how legal teams work. Apply now and take the next step in a career where your impact truly matters. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
J.P. Morgan Asset Management is committed to providing exceptional service to our clients and business partners. Our sales and client service teams, marketing support, and product specialists, are dedicated to the support of our clients and leverage the capabilities of our global firm to deliver to our clients. We provide an integrated approach to client servicing in order to meet the client's full range of investment and servicing needs. The Client Account Management Team serves as the guardian of the client experience for Asset Management. Client Account Managers ("CAM"s) are responsible for the day to day servicing of J.P. Morgan Asset Management's institutional, sub-advisory and global liquidity client base. In addition to establishing and maintaining a high level of service for clients across all asset classes, CAMs are responsible for developing and understanding of the unique servicing needs of their clients and championing those within the context of the larger firm. Most importantly, we believe in doing 'first class business in a first-class way', therefore, you should share our passion for creating an exceptional client experience and managing our business in an ethical and compliant way. CAM is a key point of contact for daily servicing needs of our clients and proactively develop an understanding of the unique requirements of clients across all asset classes and champion those requirements within the context of the larger firm. In addition, they also partner with Client Advisors (Sales) and Investment/Product Specialists to form a dedicated integrated service team for each assigned client with a segregated mandate. The successful candidate will demonstrate effective communication, interpersonal and relationship building skills along with an organised approach and controls mindset. Job Responsibilities Act as key contact for the client, key stakeholders, and the business for all service-related client matters; Ensure complex client issues are resolved with minimum impact to the client/the business and this will often involve working cross functionally across a number of departments such as legal, compliance, risk, operations and product areas . Influence outcomes and attaining "buy in" from the business to meet the clients' needs, in order to achieve a manageable solution; Ensure client impacting issues, regulatory change and business change is communicated to the client and escalated / documented for internal stakeholders as appropriate; Perform, in compliance with internal procedures and processes, all required client service functions throughout client lifecycle, including: Work with RFP and CA Teams to provide information and/or answers to prospect questions / present at pitches when needed Contribute to the onboarding process including helping negotiate of mutually acceptable Investment Management Agreements, and, communication with client and other third parties Co-ordination of KYC in partnership with Client Advisors and AML/KYC teams Responding to day-to-day queries and delivering our service offering; including coordination of client cash flows, follow up with clients on outstanding invoices and maintenance of client records Position the Firms digital servicing capabilities to help scale the business; Attendance at client meetings and events as appropriate (including pitches and due diligence meetings) and leading onboarding reviews and client service reviews Actively participate and contribute to client impacting business, technology and regulatory driven projects and initiatives ; Required qualifications, capabilities, and skills Strong interpersonal, communication (written and oral), negotiation and influencing skills Enthusiastic in delivering exceptional client services; an initiative-taker who is adaptive, fast-learning, responsive, extremely well-organised, detail-oriented and committed to accuracy and attention to detail Ability to work independently and with teams globally, multi-task and meet strict deadlines and navigate challenges. Strong organisational, and prioritisation skills are required alongside effective judgement from a risk and escalation perspective Flexible/adaptable to change and collaborate with teams to deliver outside of the core role Fluency in verbal English and written English; Proficient in MS Office Suite (Word, Excel, PowerPoint, and Outlook) J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
Jul 31, 2025
Full time
J.P. Morgan Asset Management is committed to providing exceptional service to our clients and business partners. Our sales and client service teams, marketing support, and product specialists, are dedicated to the support of our clients and leverage the capabilities of our global firm to deliver to our clients. We provide an integrated approach to client servicing in order to meet the client's full range of investment and servicing needs. The Client Account Management Team serves as the guardian of the client experience for Asset Management. Client Account Managers ("CAM"s) are responsible for the day to day servicing of J.P. Morgan Asset Management's institutional, sub-advisory and global liquidity client base. In addition to establishing and maintaining a high level of service for clients across all asset classes, CAMs are responsible for developing and understanding of the unique servicing needs of their clients and championing those within the context of the larger firm. Most importantly, we believe in doing 'first class business in a first-class way', therefore, you should share our passion for creating an exceptional client experience and managing our business in an ethical and compliant way. CAM is a key point of contact for daily servicing needs of our clients and proactively develop an understanding of the unique requirements of clients across all asset classes and champion those requirements within the context of the larger firm. In addition, they also partner with Client Advisors (Sales) and Investment/Product Specialists to form a dedicated integrated service team for each assigned client with a segregated mandate. The successful candidate will demonstrate effective communication, interpersonal and relationship building skills along with an organised approach and controls mindset. Job Responsibilities Act as key contact for the client, key stakeholders, and the business for all service-related client matters; Ensure complex client issues are resolved with minimum impact to the client/the business and this will often involve working cross functionally across a number of departments such as legal, compliance, risk, operations and product areas . Influence outcomes and attaining "buy in" from the business to meet the clients' needs, in order to achieve a manageable solution; Ensure client impacting issues, regulatory change and business change is communicated to the client and escalated / documented for internal stakeholders as appropriate; Perform, in compliance with internal procedures and processes, all required client service functions throughout client lifecycle, including: Work with RFP and CA Teams to provide information and/or answers to prospect questions / present at pitches when needed Contribute to the onboarding process including helping negotiate of mutually acceptable Investment Management Agreements, and, communication with client and other third parties Co-ordination of KYC in partnership with Client Advisors and AML/KYC teams Responding to day-to-day queries and delivering our service offering; including coordination of client cash flows, follow up with clients on outstanding invoices and maintenance of client records Position the Firms digital servicing capabilities to help scale the business; Attendance at client meetings and events as appropriate (including pitches and due diligence meetings) and leading onboarding reviews and client service reviews Actively participate and contribute to client impacting business, technology and regulatory driven projects and initiatives ; Required qualifications, capabilities, and skills Strong interpersonal, communication (written and oral), negotiation and influencing skills Enthusiastic in delivering exceptional client services; an initiative-taker who is adaptive, fast-learning, responsive, extremely well-organised, detail-oriented and committed to accuracy and attention to detail Ability to work independently and with teams globally, multi-task and meet strict deadlines and navigate challenges. Strong organisational, and prioritisation skills are required alongside effective judgement from a risk and escalation perspective Flexible/adaptable to change and collaborate with teams to deliver outside of the core role Fluency in verbal English and written English; Proficient in MS Office Suite (Word, Excel, PowerPoint, and Outlook) J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
Geo Accounts - EMC (Energy, Manufacturing and Communications) At Databricks, our core values are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals and guide their businesses forward. You will engage with our largest and most complex customers across the region to advise them on adopting the Databricks Data Intelligence Platform, in collaboration with a world-class, cross-functional team of Solutions Architects, Account Executives, and technology Specialists. You will work closely with a small group of customers and their account teams to help them respond to key business opportunities and challenges. Join us in our quest to change how people work with data and make a better world! The impact you will have: Engage with some of Databricks' most complex customers to help them achieve their unified platform goals. Develop and execute customer engagement strategies in partnership with the Account Executives and Solutions Architects in your designated accounts. You will coach core account teams and peers on positioning, adoption strategies and execution to achieve your outcomes in a defined timeline. You will influence stakeholders at all levels through complex engagements with the wider cloud ecosystem and 3rd party applications, ensuring they are excited by the Databricks vision and solution strategy. Be a 'champion' for both customers and colleagues, operating as an expert solution architect and trusted advisor for significant data analytics architecture, design, and adoption of the Databricks Lakehouse platform. Contribute to Databricks' technical community engagement by developing customer-facing collateral and leading workshops, seminars, and meet-ups. Opportunity to continue your development in one of four tracks - technical specialization, industry vertical thought leadership, strategic customer vision, and people management. What we look for: Know how to engage in complex customer interactions and sales lifecycle in a technical pre-sales capacity. You will have a technical background in Data Engineering or Data Warehousing (DWH) or a Machine Learning/AI background You will be working with our largest customers across all vertical sectors, focusing on establishing the Databricks Data Intelligence Platform as their platform of choice. You will enjoy a high degree of autonomy and thrive in working with ambiguous requirements and challenging customer environments. Ability to influence influential decision-makers and C-level executives through developing relationships and orchestrating teams to achieve long-term success for customers. Prior experience with coding in a core programming language (i.e., Python or SQL) and willingness to learn a base level of Spark. Hands-on expertise with complex proofs-of-concept and public cloud platform(s) across AWS, Azure and Google. Know how to provide technical solutions for specialized customer needs and navigate a competitive landscape. Nice to have: Databricks Certification Up to 30% travel to London offices and customer site About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit . Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Jul 30, 2025
Full time
Geo Accounts - EMC (Energy, Manufacturing and Communications) At Databricks, our core values are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals and guide their businesses forward. You will engage with our largest and most complex customers across the region to advise them on adopting the Databricks Data Intelligence Platform, in collaboration with a world-class, cross-functional team of Solutions Architects, Account Executives, and technology Specialists. You will work closely with a small group of customers and their account teams to help them respond to key business opportunities and challenges. Join us in our quest to change how people work with data and make a better world! The impact you will have: Engage with some of Databricks' most complex customers to help them achieve their unified platform goals. Develop and execute customer engagement strategies in partnership with the Account Executives and Solutions Architects in your designated accounts. You will coach core account teams and peers on positioning, adoption strategies and execution to achieve your outcomes in a defined timeline. You will influence stakeholders at all levels through complex engagements with the wider cloud ecosystem and 3rd party applications, ensuring they are excited by the Databricks vision and solution strategy. Be a 'champion' for both customers and colleagues, operating as an expert solution architect and trusted advisor for significant data analytics architecture, design, and adoption of the Databricks Lakehouse platform. Contribute to Databricks' technical community engagement by developing customer-facing collateral and leading workshops, seminars, and meet-ups. Opportunity to continue your development in one of four tracks - technical specialization, industry vertical thought leadership, strategic customer vision, and people management. What we look for: Know how to engage in complex customer interactions and sales lifecycle in a technical pre-sales capacity. You will have a technical background in Data Engineering or Data Warehousing (DWH) or a Machine Learning/AI background You will be working with our largest customers across all vertical sectors, focusing on establishing the Databricks Data Intelligence Platform as their platform of choice. You will enjoy a high degree of autonomy and thrive in working with ambiguous requirements and challenging customer environments. Ability to influence influential decision-makers and C-level executives through developing relationships and orchestrating teams to achieve long-term success for customers. Prior experience with coding in a core programming language (i.e., Python or SQL) and willingness to learn a base level of Spark. Hands-on expertise with complex proofs-of-concept and public cloud platform(s) across AWS, Azure and Google. Know how to provide technical solutions for specialized customer needs and navigate a competitive landscape. Nice to have: Databricks Certification Up to 30% travel to London offices and customer site About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit . Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Chartered Institute of Procurement and Supply (CIPS)
Manchester, Lancashire
Category Manager Want to work for a global organisation that focuses on health & hygiene? A company where there are Plenty of opportunities to develop and grow? If so lets TORK There are of reasons to work at Essity: High reaching starting salary with annual reviews Car allowance Pension 10% employer contribution Annual sales incentive bonus Holidays starting at 27 days plus bank holidays, with flexible bank holiday options and opportunity to purchase an additional 5 days PA Staff product and discounts Essity Rewards (online and in-store shopping discounts) Benefits include: EAP support service, cycle to work scheme, gym membership discount and many more Local community activities and charitable initiatives About the Role Are you a passionate category management specialist? Do you have experience of developing and maintaining strong relationships with customers to ensure category growth? Essity is looking for an experienced Category Manager who is available to join our team. We're offering you the opportunity to be part of an international and innovative health and hygiene company with market leading brands such as Plenty , Cushelle , Bodyform & Tena . In return, we would welcome your experience in analysing customer and shopper insights to continue with our category and retailer strategy across Major UK retailers. You would be joining a friendly, professional and committed marketing team based in Manchester. This role is offered with a hybrid working pattern 3 days onsite, 2 days offsite, onsite days you will be based at our office in Didsbury, Manchester. What You Will Do This role is all about building strong, collaborative relationships with our customers. As Category Manager you will help to deploy the category vision and identify relevant category opportunities for growth. You will deliver range reviews with your customers and provide customer data-based insight to steer new product development and positioning, as well as identifying clear and achievable opportunities. You'll be the shopper expert and build shopper metrics into your recommendations aligned to our customer's category strategy. Being insights driven you will cascade monthly reports tracking the market, brands, channel and retailer performance, causes and effects to your customers & key Essity stakeholders. You'll be providing actionable recommendations for corrective action or optimisation versus targets. Who You Are You will need a great understanding of the retail market and have experience in managing insight and category management with customers in a FMCG environment. You will be naturally customer-focused and be able to demonstrate success stories with customers through your collaborative approach, data analysis skills and proactive approach. Experience with IRI, Nielsen or Kantar databases is key. If you have also worked with Dunnhumby & SIP this would be an added bonus, but not essential. Able to develop and deploy category strategies. About Our DEI Culture Guided by our Beliefs & Behaviour, our culture is the foundation that connects our history with our future. At Essity, care, collaboration and inclusion are more than buzzwords, they are practiced on an everyday basis. And with a purpose of breaking barriers to wellbeing, promoting gender equality and enable customers and consumers to lead a fuller life at all stages of life, DEI is in our core. As we work in diverse teams across geographies, cultures and professional areas, inclusive leadership is something we expect from ourselves and each other. In our leadership platform, we express this as leveraging the power of differences. From experience we know that diverse and inclusive teams are key to innovate and profitably grow our business while simultaneously address our ambitious climate targets. What We Can Offer You We offer the opportunity to work for a leading global organisation with the potential to advance your career within the fast-moving manufacturing environment. At Essity, we believe everyone's learning and professional development is unique and want to empower employees to reach their full potential in a winning culture motivated by a powerful purpose. Collaborative and Inclusive Culture Empowering & Engaged Leaders Working with Powerful Purpose & Sustainable Impact Learning and Growing in your Career Supporting Well-being & Sustainable Working Life Life-changing Innovations Competitive Total rewards Application End Date: 15 Aug 2025 Job Requisition ID: Essity255510
Jul 30, 2025
Full time
Category Manager Want to work for a global organisation that focuses on health & hygiene? A company where there are Plenty of opportunities to develop and grow? If so lets TORK There are of reasons to work at Essity: High reaching starting salary with annual reviews Car allowance Pension 10% employer contribution Annual sales incentive bonus Holidays starting at 27 days plus bank holidays, with flexible bank holiday options and opportunity to purchase an additional 5 days PA Staff product and discounts Essity Rewards (online and in-store shopping discounts) Benefits include: EAP support service, cycle to work scheme, gym membership discount and many more Local community activities and charitable initiatives About the Role Are you a passionate category management specialist? Do you have experience of developing and maintaining strong relationships with customers to ensure category growth? Essity is looking for an experienced Category Manager who is available to join our team. We're offering you the opportunity to be part of an international and innovative health and hygiene company with market leading brands such as Plenty , Cushelle , Bodyform & Tena . In return, we would welcome your experience in analysing customer and shopper insights to continue with our category and retailer strategy across Major UK retailers. You would be joining a friendly, professional and committed marketing team based in Manchester. This role is offered with a hybrid working pattern 3 days onsite, 2 days offsite, onsite days you will be based at our office in Didsbury, Manchester. What You Will Do This role is all about building strong, collaborative relationships with our customers. As Category Manager you will help to deploy the category vision and identify relevant category opportunities for growth. You will deliver range reviews with your customers and provide customer data-based insight to steer new product development and positioning, as well as identifying clear and achievable opportunities. You'll be the shopper expert and build shopper metrics into your recommendations aligned to our customer's category strategy. Being insights driven you will cascade monthly reports tracking the market, brands, channel and retailer performance, causes and effects to your customers & key Essity stakeholders. You'll be providing actionable recommendations for corrective action or optimisation versus targets. Who You Are You will need a great understanding of the retail market and have experience in managing insight and category management with customers in a FMCG environment. You will be naturally customer-focused and be able to demonstrate success stories with customers through your collaborative approach, data analysis skills and proactive approach. Experience with IRI, Nielsen or Kantar databases is key. If you have also worked with Dunnhumby & SIP this would be an added bonus, but not essential. Able to develop and deploy category strategies. About Our DEI Culture Guided by our Beliefs & Behaviour, our culture is the foundation that connects our history with our future. At Essity, care, collaboration and inclusion are more than buzzwords, they are practiced on an everyday basis. And with a purpose of breaking barriers to wellbeing, promoting gender equality and enable customers and consumers to lead a fuller life at all stages of life, DEI is in our core. As we work in diverse teams across geographies, cultures and professional areas, inclusive leadership is something we expect from ourselves and each other. In our leadership platform, we express this as leveraging the power of differences. From experience we know that diverse and inclusive teams are key to innovate and profitably grow our business while simultaneously address our ambitious climate targets. What We Can Offer You We offer the opportunity to work for a leading global organisation with the potential to advance your career within the fast-moving manufacturing environment. At Essity, we believe everyone's learning and professional development is unique and want to empower employees to reach their full potential in a winning culture motivated by a powerful purpose. Collaborative and Inclusive Culture Empowering & Engaged Leaders Working with Powerful Purpose & Sustainable Impact Learning and Growing in your Career Supporting Well-being & Sustainable Working Life Life-changing Innovations Competitive Total rewards Application End Date: 15 Aug 2025 Job Requisition ID: Essity255510
Ernst & Young Advisory Services Sdn Bhd
Lakenheath, Suffolk
Press Tab to Move to Skip to Content Link UKI Indirect Tax - SAP, Director - London 1 Location: London Other locations: Primary Location Only Date: Jul 10, 2025 Requisition ID: Tax - SAP Director Our high-profile Indirect Tax Transformation team, based primarily within our London office in the UK, focuses on assisting clients with transformation programmes and the operational management of VAT. This includes helping clients react to and adjust their VAT management approach because of the global trend towards tax authority digitisation. They advise clients on a wide range of operational, systems and technology projects, including ERP system VAT optimisation, process, controls, and supply chain, whilst also working with innovative technologies including machine learning and robotics. The indirect tax transformation team works with a variety of organisations across all sectors. The business has been growing year on year and to seize the opportunities available in the market, the team requires new talent. A key focus of this Indirect Tax Transformation team is SAP and we support clients with getting the most out of their SAP system from a tax perspective. We are a cross taxes multidisciplinary team, applying our range of experiences and skills, knowledge of best practice and practical hands-on experience throughout the SAP project lifecycle. This includes helping clients navigate an SAP implementation ensuring risks are managed and opportunities for tax are well understood and executed, optimise existing SAP set-up to better manage risk, drive efficiencies and reduce cash leakage, as well as implement future-proof solutions to manage taxes in a constantly changing tax and digital landscape. The opportunity This is an exciting opportunity for a motivated and ambitious Director-level individual to join EY's specialist Indirect Tax Transformation team, with a focus around tax SAP advisory work. This role will provide an opportunity to be part of the leadership team in a fast growth part of the UKI Tax practice. The successful candidate will have an opportunity to help steer and develop the SAP Tax business, work with significant multinational clients and to engage with our UK and global EY network to grow the business, providing a great opportunity to build your own career. Modern tax regulations are highly complex and dynamic, and our clients need our support with understanding what these mean for them in terms of technology, data and technology solutions, as well as data, controls, process and governance strategy. As an Indirect tax SAP professional at EY, you'll use experience of Indirect tax global rules and requirements, and knowledge of SAP functionality, additional SAP tax applications and third-party solutions to help clients identify the right technology tools and manage their systems to deliver tax requirements effectively. The primary role would be to engage with clients and help to maximise the value that their SAP systems can deliver for tax, whether these systems are being implemented for the first time or clients are looking to extract more value from the existing SAP system. In turn, we'll help you achieve your potential by giving you business advisory experience and professional development. Our senior tax professionals will support you throughout your career, helping you to grow and become a leader in the tax profession. Job Description: SAP Tax Director An SAP-experienced Tax Director to support the growth of our SAP Tax practice and effectively deliver/implement Tax Transformation projects. Key member of the EY Tax Transformation team, delivering high quality SAP projects and advice to our clients based on experience and best practice Build and maintain tax relationships with clients and provide high levels of client service Build relationships both within the firm and externally with clients, identifying opportunities and growing your network Contribute to winning new work by supporting the business development and sales process, working with VAT/Tax client relationship owners Oversee and manage the successful delivery of tax SAP projects, ensuring technical excellence and practical/business-driven approach taken Team development and day-to-day coaching and talen development Core skills and attributes for success SAP Tax with experience of 3+ end-to-end SAP implementation projects, focussing on VAT/GST or Sales & Use Tax. Multi-country tax requirements gathering and deployment experience. Consulting background preferable but not required - used to interacting with clients and working on large-scale projects Proven high quality delivery and attention to detail Experience working in a large change programme environment and leading project teams Ability to work with clients in a consultative way; helping them translate their tax function's business objectives, requirements into SAP solutions Ability to manage complex and senior stakeholders Ability to build and own trusted client relationships Ability to set strategic direction, develop routes-to-market and propositions Strong interpersonal, team and communication skills, both verbal and written Demonstrate ability to coach, work in teams, collaboration, customer centricity, service orientation and quality focus To qualify for the role you must have Over 7 years' experience in Tax transformation and SAP. Experience of 3+ major SAP implementation projects in a client facing role. Experience of VAT / GST / E-invoice configuration & related development in SAP Experience in project management within complex transformation/SAP programmes Experience of working with Systems Implementers and representing the Tax workstream Experience in developing and leading client relationships Able to lead tax workstreams, workshops and overall delivery independently Deep understanding and experience of testing cross-module (FI-SD, FI-MM) functionality Experience of solving business issues using SAP solutions on an on-going basis Additional desired skills Good knowledge of tax technology solutions such as tax engines, digital tax authority solutions, data analytics and compliance tools Experienced in building effective relationships with other service lines/teams/alliance partners Experience working with planning, consolidation, and financial reporting processes Skills in SAP and Direct Tax data Skills in SAP and Transfer pricing data SAP tools like SAC, PaPM, DRC, Group Reporting, GTS are highly desired Previous experience with consulting firms What Working At EY Offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer Commitment for support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you About EY As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible Who We Are EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance." Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Provider Description Enabled SAP as service provider "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data center "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor
Jul 30, 2025
Full time
Press Tab to Move to Skip to Content Link UKI Indirect Tax - SAP, Director - London 1 Location: London Other locations: Primary Location Only Date: Jul 10, 2025 Requisition ID: Tax - SAP Director Our high-profile Indirect Tax Transformation team, based primarily within our London office in the UK, focuses on assisting clients with transformation programmes and the operational management of VAT. This includes helping clients react to and adjust their VAT management approach because of the global trend towards tax authority digitisation. They advise clients on a wide range of operational, systems and technology projects, including ERP system VAT optimisation, process, controls, and supply chain, whilst also working with innovative technologies including machine learning and robotics. The indirect tax transformation team works with a variety of organisations across all sectors. The business has been growing year on year and to seize the opportunities available in the market, the team requires new talent. A key focus of this Indirect Tax Transformation team is SAP and we support clients with getting the most out of their SAP system from a tax perspective. We are a cross taxes multidisciplinary team, applying our range of experiences and skills, knowledge of best practice and practical hands-on experience throughout the SAP project lifecycle. This includes helping clients navigate an SAP implementation ensuring risks are managed and opportunities for tax are well understood and executed, optimise existing SAP set-up to better manage risk, drive efficiencies and reduce cash leakage, as well as implement future-proof solutions to manage taxes in a constantly changing tax and digital landscape. The opportunity This is an exciting opportunity for a motivated and ambitious Director-level individual to join EY's specialist Indirect Tax Transformation team, with a focus around tax SAP advisory work. This role will provide an opportunity to be part of the leadership team in a fast growth part of the UKI Tax practice. The successful candidate will have an opportunity to help steer and develop the SAP Tax business, work with significant multinational clients and to engage with our UK and global EY network to grow the business, providing a great opportunity to build your own career. Modern tax regulations are highly complex and dynamic, and our clients need our support with understanding what these mean for them in terms of technology, data and technology solutions, as well as data, controls, process and governance strategy. As an Indirect tax SAP professional at EY, you'll use experience of Indirect tax global rules and requirements, and knowledge of SAP functionality, additional SAP tax applications and third-party solutions to help clients identify the right technology tools and manage their systems to deliver tax requirements effectively. The primary role would be to engage with clients and help to maximise the value that their SAP systems can deliver for tax, whether these systems are being implemented for the first time or clients are looking to extract more value from the existing SAP system. In turn, we'll help you achieve your potential by giving you business advisory experience and professional development. Our senior tax professionals will support you throughout your career, helping you to grow and become a leader in the tax profession. Job Description: SAP Tax Director An SAP-experienced Tax Director to support the growth of our SAP Tax practice and effectively deliver/implement Tax Transformation projects. Key member of the EY Tax Transformation team, delivering high quality SAP projects and advice to our clients based on experience and best practice Build and maintain tax relationships with clients and provide high levels of client service Build relationships both within the firm and externally with clients, identifying opportunities and growing your network Contribute to winning new work by supporting the business development and sales process, working with VAT/Tax client relationship owners Oversee and manage the successful delivery of tax SAP projects, ensuring technical excellence and practical/business-driven approach taken Team development and day-to-day coaching and talen development Core skills and attributes for success SAP Tax with experience of 3+ end-to-end SAP implementation projects, focussing on VAT/GST or Sales & Use Tax. Multi-country tax requirements gathering and deployment experience. Consulting background preferable but not required - used to interacting with clients and working on large-scale projects Proven high quality delivery and attention to detail Experience working in a large change programme environment and leading project teams Ability to work with clients in a consultative way; helping them translate their tax function's business objectives, requirements into SAP solutions Ability to manage complex and senior stakeholders Ability to build and own trusted client relationships Ability to set strategic direction, develop routes-to-market and propositions Strong interpersonal, team and communication skills, both verbal and written Demonstrate ability to coach, work in teams, collaboration, customer centricity, service orientation and quality focus To qualify for the role you must have Over 7 years' experience in Tax transformation and SAP. Experience of 3+ major SAP implementation projects in a client facing role. Experience of VAT / GST / E-invoice configuration & related development in SAP Experience in project management within complex transformation/SAP programmes Experience of working with Systems Implementers and representing the Tax workstream Experience in developing and leading client relationships Able to lead tax workstreams, workshops and overall delivery independently Deep understanding and experience of testing cross-module (FI-SD, FI-MM) functionality Experience of solving business issues using SAP solutions on an on-going basis Additional desired skills Good knowledge of tax technology solutions such as tax engines, digital tax authority solutions, data analytics and compliance tools Experienced in building effective relationships with other service lines/teams/alliance partners Experience working with planning, consolidation, and financial reporting processes Skills in SAP and Direct Tax data Skills in SAP and Transfer pricing data SAP tools like SAC, PaPM, DRC, Group Reporting, GTS are highly desired Previous experience with consulting firms What Working At EY Offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer Commitment for support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you About EY As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible Who We Are EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance." Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Provider Description Enabled SAP as service provider "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data center "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor
Talent Sourcer Recruitment Delivery Team Hybrid, Reading, Full-Time, Start ASAP Are you great with people, love a fast-paced environment, and looking for your next career move? If you ve worked in estate agency, account management, customer service, telesales, talent acquisition or recruitment delivery, this could be the perfect next step. You don t need recruitment experience, just confidence, communication, and the drive to succeed in a target-driven, people-focused role. About Us Orion Electrotech is a multi-award-winning specialist recruitment agency, partnering with leading engineering and manufacturing businesses across the UK. We re proud to work on long-standing key accounts, delivering exceptional service across high-demand industries. Our culture is team-oriented, high-performing, and supportive, with a strong focus on development and progression. The Role We re hiring a Consultant to join our busy, fast-paced delivery team based in Reading. This role is ideal for someone with excellent customer relationship skills, who enjoys working on live job roles and delivering a first-class candidate experience. You ll support our existing clients by filling their roles efficiently and professionally, no cold business development, no new client sales, just delivery and account management. If you enjoy building relationships, this could be a fantastic way to move into recruitment from a transferable background. Key Responsibilities Working with hiring managers to take job briefs and understand requirements Writing engaging job adverts and posting across job boards and LinkedIn Screening CVs and shortlisting relevant candidates Interviewing and supporting candidates throughout the recruitment process Managing ongoing client communications and providing regular updates Coordinating multiple roles and candidate pipelines across your accounts Learning from experienced recruiters and developing your own career You ll Be a Great Fit If You Have: Experience in estate agency, customer service, telesales, client services, account management, or similar Excellent communication and relationship-building skills Confidence working to deadlines and juggling multiple tasks A proactive, organised approach and great attention to detail A team player mindset and a real interest in career progression Any prior experience working with clients or in a recruitment setting (nice to have, not essential) Why Join Us? Competitive base salary uncapped commission (with no cold BD targets!) Hybrid working model and early finish Fridays (3pm) Private healthcare, gym membership, and enhanced benefits package 5 incentive trips, quarterly bonuses, and team celebrations Clear progression path into senior roles World-class recruitment tools including a new CRM, LinkedIn integration, and tech that saves you time Free on-site parking, healthy office breakfasts, and a genuinely fun, collaborative team Ready to Apply? If you're looking for a career change into a people-first, rewarding role, and you bring strong communication skills, a positive attitude, and great candidate or client-facing experience, we'd love to hear from you. Apply now with your CV or contact Josie Shear at our Reading office for a confidential chat.
Jul 30, 2025
Full time
Talent Sourcer Recruitment Delivery Team Hybrid, Reading, Full-Time, Start ASAP Are you great with people, love a fast-paced environment, and looking for your next career move? If you ve worked in estate agency, account management, customer service, telesales, talent acquisition or recruitment delivery, this could be the perfect next step. You don t need recruitment experience, just confidence, communication, and the drive to succeed in a target-driven, people-focused role. About Us Orion Electrotech is a multi-award-winning specialist recruitment agency, partnering with leading engineering and manufacturing businesses across the UK. We re proud to work on long-standing key accounts, delivering exceptional service across high-demand industries. Our culture is team-oriented, high-performing, and supportive, with a strong focus on development and progression. The Role We re hiring a Consultant to join our busy, fast-paced delivery team based in Reading. This role is ideal for someone with excellent customer relationship skills, who enjoys working on live job roles and delivering a first-class candidate experience. You ll support our existing clients by filling their roles efficiently and professionally, no cold business development, no new client sales, just delivery and account management. If you enjoy building relationships, this could be a fantastic way to move into recruitment from a transferable background. Key Responsibilities Working with hiring managers to take job briefs and understand requirements Writing engaging job adverts and posting across job boards and LinkedIn Screening CVs and shortlisting relevant candidates Interviewing and supporting candidates throughout the recruitment process Managing ongoing client communications and providing regular updates Coordinating multiple roles and candidate pipelines across your accounts Learning from experienced recruiters and developing your own career You ll Be a Great Fit If You Have: Experience in estate agency, customer service, telesales, client services, account management, or similar Excellent communication and relationship-building skills Confidence working to deadlines and juggling multiple tasks A proactive, organised approach and great attention to detail A team player mindset and a real interest in career progression Any prior experience working with clients or in a recruitment setting (nice to have, not essential) Why Join Us? Competitive base salary uncapped commission (with no cold BD targets!) Hybrid working model and early finish Fridays (3pm) Private healthcare, gym membership, and enhanced benefits package 5 incentive trips, quarterly bonuses, and team celebrations Clear progression path into senior roles World-class recruitment tools including a new CRM, LinkedIn integration, and tech that saves you time Free on-site parking, healthy office breakfasts, and a genuinely fun, collaborative team Ready to Apply? If you're looking for a career change into a people-first, rewarding role, and you bring strong communication skills, a positive attitude, and great candidate or client-facing experience, we'd love to hear from you. Apply now with your CV or contact Josie Shear at our Reading office for a confidential chat.
Eldon Square, Newcastle Upon Tyne Our Story At JEWELLS, we don't just sell jewellery-we help people express themselves with confidence. Blending trend-led design with casual luxury, we create immersive retail experiences that go beyond jewellery, offering permanent jewellery, fine line tattooing, and curated piercing services. With ambitious global expansion plans (1,000 stores in 45 countries!), now is the perfect time to join our growing team. About the Role As Assistant Store Manager , you'll be the right hand to the Store Manager, ensuring the store runs seamlessly while delivering an unforgettable luxury retail experience. You'll motivate and inspire the team, helping them exceed sales targets while making every customer feel like their best self. Your role will also involve hands-on learning-you'll receive full training in Piercing & Jewellery Welding, enabling you to support the store team in delivering these specialist services. This is a fast-paced, dynamic role, perfect for someone who thrives on leading, coaching, and driving sales while also embracing new skills. What You'll Do: Deliver a world-class customer experience - Lead by example, ensuring every interaction is warm, personalised, and memorable. Support in driving sales & store performance - Assist in executing sales strategies, achieving KPIs, and identifying growth opportunities. Become a trained expert in Piercing & Jewellery Welding - Support the team in delivering these specialist services to enhance the customer experience. Coach & develop the team - Help train, inspire, and empower your team to perform at their best. Operational excellence - Oversee inventory, loss prevention, and visual merchandising to keep the store running smoothly. Step up when needed - Confidently take charge in the Store Manager's absence and act as a key point of communication. What We're Looking For: 2-3 years' retail experience within jewellery, fashion and/ or luxury retail. Leadership qualities - A natural motivator who thrives in a fast-paced environment. Ability to step up when the Store Manager is Absent. Customer-first mindset - Passionate about delivering an exceptional shopping experience. Become a trained expert in Piercing & Jewellery Welding - Support your team in delivering these specialist services - No prior experience needed, full certification provided! Results-driven - Confident with KPIs, sales targets, and store profitability. A proactive problem solver - Able to adapt, take initiative, and find solutions. Passion for fashion & styling - Keeps up with trends and understands the power of personalisation. Flexibility - Available for evenings, weekends, and peak trading periods. Perks & Benefits: Competitive Salary + Commission & Bonuses Career Growth - Develop your skills and grow with a global brand. Jewellery Allowance & Generous Team Discounts Full Training in Piercing & Jewellery Welding (Certification Provided) Exciting Incentives & Competitions Birthday Day Off At JEWELLS, we celebrate diversity and inclusivity, welcoming applicants from all backgrounds.
Jul 30, 2025
Full time
Eldon Square, Newcastle Upon Tyne Our Story At JEWELLS, we don't just sell jewellery-we help people express themselves with confidence. Blending trend-led design with casual luxury, we create immersive retail experiences that go beyond jewellery, offering permanent jewellery, fine line tattooing, and curated piercing services. With ambitious global expansion plans (1,000 stores in 45 countries!), now is the perfect time to join our growing team. About the Role As Assistant Store Manager , you'll be the right hand to the Store Manager, ensuring the store runs seamlessly while delivering an unforgettable luxury retail experience. You'll motivate and inspire the team, helping them exceed sales targets while making every customer feel like their best self. Your role will also involve hands-on learning-you'll receive full training in Piercing & Jewellery Welding, enabling you to support the store team in delivering these specialist services. This is a fast-paced, dynamic role, perfect for someone who thrives on leading, coaching, and driving sales while also embracing new skills. What You'll Do: Deliver a world-class customer experience - Lead by example, ensuring every interaction is warm, personalised, and memorable. Support in driving sales & store performance - Assist in executing sales strategies, achieving KPIs, and identifying growth opportunities. Become a trained expert in Piercing & Jewellery Welding - Support the team in delivering these specialist services to enhance the customer experience. Coach & develop the team - Help train, inspire, and empower your team to perform at their best. Operational excellence - Oversee inventory, loss prevention, and visual merchandising to keep the store running smoothly. Step up when needed - Confidently take charge in the Store Manager's absence and act as a key point of communication. What We're Looking For: 2-3 years' retail experience within jewellery, fashion and/ or luxury retail. Leadership qualities - A natural motivator who thrives in a fast-paced environment. Ability to step up when the Store Manager is Absent. Customer-first mindset - Passionate about delivering an exceptional shopping experience. Become a trained expert in Piercing & Jewellery Welding - Support your team in delivering these specialist services - No prior experience needed, full certification provided! Results-driven - Confident with KPIs, sales targets, and store profitability. A proactive problem solver - Able to adapt, take initiative, and find solutions. Passion for fashion & styling - Keeps up with trends and understands the power of personalisation. Flexibility - Available for evenings, weekends, and peak trading periods. Perks & Benefits: Competitive Salary + Commission & Bonuses Career Growth - Develop your skills and grow with a global brand. Jewellery Allowance & Generous Team Discounts Full Training in Piercing & Jewellery Welding (Certification Provided) Exciting Incentives & Competitions Birthday Day Off At JEWELLS, we celebrate diversity and inclusivity, welcoming applicants from all backgrounds.
Cisco Networking Account Executive, Commercial Apply () Location:London, United Kingdom Area of InterestSales - Product Job TypeProfessional Technology InterestNetworking Job Id Meet the Team The Networking Specialist team at Cisco is a dynamic group of top talent, known for their proactive approach and ability to differentiate Cisco in the sales cycle with innovative, customer-focused solutions. Passionate about helping customers transform their networks, we combine deep technical expertise with strategic insights to deliver impactful outcomes, empowering businesses to achieve their goals in a fast-evolving digital world. Your Impact As a Networking Specialist at Cisco, you become a key player in shaping the future of connectivity and innovation. This role offers the exciting opportunity to work with cutting-edge technologies. You'll be at the forefront of driving digital transformation, enabling businesses to achieve their goals through secure, scalable, and emerging AI networking platforms. Market opportunity and Strategy: Contribute to the high touch segment strategy, build and implement a networking growth plan based on the market opportunity. Customer Engagement and Opportunity Development: Work closely with the portfolio sales teams to grow and expand the networking funnel. Actively contribute to the account planning process and deliver a 1-2 year technology engagement plan for key customers Programmatic Campaign Ownership: Own and drive programmatic architectural campaigns to generate incremental pipelines for focus segments, including leading and delivering one to many events for customers and partners. Competitive Differentiation: Leverage Cisco's technology portfolio to align with and address customer business objectives. Continuous learning and Skill Development: Invest time in personal education continually developing your technical skills, business acumen and vertical/industry knowledge. Minimum Qualifications 3+ Years experience selling Networking with proven success in a field sales capacity. A sound understanding of Cisco's Networking strategy. Strong communication skills, with the ability to work collaboratively within a team and cross functionally. Ability to understand customer needs and align solutions with their business objectives. Experience in customer-facing roles. Preferred Qualifications Proven track record of using MEDDPICC to develop Champions and influence multiple decision makers. Knowledge of emerging technologies like AI/ML integration in networking. where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees haveaccess () to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Jul 29, 2025
Full time
Cisco Networking Account Executive, Commercial Apply () Location:London, United Kingdom Area of InterestSales - Product Job TypeProfessional Technology InterestNetworking Job Id Meet the Team The Networking Specialist team at Cisco is a dynamic group of top talent, known for their proactive approach and ability to differentiate Cisco in the sales cycle with innovative, customer-focused solutions. Passionate about helping customers transform their networks, we combine deep technical expertise with strategic insights to deliver impactful outcomes, empowering businesses to achieve their goals in a fast-evolving digital world. Your Impact As a Networking Specialist at Cisco, you become a key player in shaping the future of connectivity and innovation. This role offers the exciting opportunity to work with cutting-edge technologies. You'll be at the forefront of driving digital transformation, enabling businesses to achieve their goals through secure, scalable, and emerging AI networking platforms. Market opportunity and Strategy: Contribute to the high touch segment strategy, build and implement a networking growth plan based on the market opportunity. Customer Engagement and Opportunity Development: Work closely with the portfolio sales teams to grow and expand the networking funnel. Actively contribute to the account planning process and deliver a 1-2 year technology engagement plan for key customers Programmatic Campaign Ownership: Own and drive programmatic architectural campaigns to generate incremental pipelines for focus segments, including leading and delivering one to many events for customers and partners. Competitive Differentiation: Leverage Cisco's technology portfolio to align with and address customer business objectives. Continuous learning and Skill Development: Invest time in personal education continually developing your technical skills, business acumen and vertical/industry knowledge. Minimum Qualifications 3+ Years experience selling Networking with proven success in a field sales capacity. A sound understanding of Cisco's Networking strategy. Strong communication skills, with the ability to work collaboratively within a team and cross functionally. Ability to understand customer needs and align solutions with their business objectives. Experience in customer-facing roles. Preferred Qualifications Proven track record of using MEDDPICC to develop Champions and influence multiple decision makers. Knowledge of emerging technologies like AI/ML integration in networking. where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees haveaccess () to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
About the Role: Grade Level (for internal use): 12 Director, Marketing Data Enablement & Automation The Team: The Marketing Data Enablement & Automation team is integral to S&P Global's Enterprise Marketing Strategy and Demand Generation Center of Excellence. Reporting to the Head of Revenue Operations, Performance Analytics & Martech, this is a business-led, team-lead role that translates marketing needs into actionable data and automation strategies. While highly technical in orientation, this role is embedded in the Marketing function and focused on enabling business outcomes. This role ensures seamless collaboration with Corporate Technology counterparts, who respectively lead on Martech, Automation, Analytics, Data Architecture, Integrations, and Governance. Together, the teams deliver scalable, future-ready solutions that connect audience data, analytics, and automated personalization with measurable impact. The Director manages a team responsible for Customer Data Platform (CDP) operations, Marketing DataOps, and Martech automation and integration projects (e.g., Salesforce to Marketo migrations, automated segmentation and activation workflows). This leader ensures that data infrastructure and automation capabilities are fully aligned with marketing priorities, fueling real-time personalization, segmentation precision, and campaign agility. Responsibilities and Impact: Serve as the enterprise marketing lead for data enablement and automation, aligning data structure, flow, access, and orchestration with marketing strategies. Lead a team of specialists responsible for Customer Data Platform (CDP) operations, Marketing DataOps, and Marketing Technology Automation and Integrations. Represent enterprise-level customer intelligence data needs, including divisional platforms, and ensure implementation in partnership with Corporate Technology. Partner closely with Technology leads responsible for Martech, Automation, Analytics, Data Architecture, Integrations, and Governance. Co-lead initiatives involving tooling migrations, automation orchestration, integration architecture, and enterprise data governance compliance. Guarantee the integrity, activation-readiness, and compliance of customer data across Adobe CDP, Salesforce, Marketo, and other marketing data platforms. Design and evolve data pipelines that support audience building, real-time personalization, marketing automation, and funnel optimization. Define and manage data and automation standards for segmentation, enrichment, lead scoring, and performance analytics. Establish and document processes for data governance, validation, access, and lifecycle management within the marketing ecosystem. Build frameworks for regular data quality checks, workflow reliability, and remediation in collaboration with analytics and campaign teams. Enable marketing teams to use structured data and automation capabilities for segmentation, targeting, and reporting via training, documentation, and tooling support. What We're Looking For: Basic Required Qualifications: Bachelor's degree in Marketing, Data Science, Information Systems, or a related field; advanced degree preferred. 10+ years of experience in marketing roles, including data strategy, automation architecture, or Martech enablement, ideally within B2B marketing or revenue operations. Hands-on experience with marketing data pipelines, customer journey automation, and tools such as Adobe CDP, Salesforce, Marketo, Snowflake, and segment enrichment platforms. Proven ability to collaborate with technology teams on data model design, automation workflows, systems integration, and implementation. Strong understanding of Martech ecosystems including CDPs, CRM, MAPs, testing platforms, automation engines, and analytics stacks. Exceptional stakeholder management and executive communication skills. Strong understanding of data privacy, consent management, and compliance within automated marketing workflows. Experience managing data and automation teams, including CDP operators, data engineers, and systems analysts. Additional Preferred Qualifications: Experience enabling ABM, digital personalization, or predictive segmentation through data orchestration. Familiarity with identity resolution, tagging, automated decisioning, and data streaming technologies. Prior involvement in large-scale marketing platform migrations, automation rewiring, or Martech stack consolidations. Experience navigating shared accountability structures with Sales Ops and IT, while maintaining distinct ownership over marketing systems and measurement. What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster . click apply for full job details
Jul 29, 2025
Full time
About the Role: Grade Level (for internal use): 12 Director, Marketing Data Enablement & Automation The Team: The Marketing Data Enablement & Automation team is integral to S&P Global's Enterprise Marketing Strategy and Demand Generation Center of Excellence. Reporting to the Head of Revenue Operations, Performance Analytics & Martech, this is a business-led, team-lead role that translates marketing needs into actionable data and automation strategies. While highly technical in orientation, this role is embedded in the Marketing function and focused on enabling business outcomes. This role ensures seamless collaboration with Corporate Technology counterparts, who respectively lead on Martech, Automation, Analytics, Data Architecture, Integrations, and Governance. Together, the teams deliver scalable, future-ready solutions that connect audience data, analytics, and automated personalization with measurable impact. The Director manages a team responsible for Customer Data Platform (CDP) operations, Marketing DataOps, and Martech automation and integration projects (e.g., Salesforce to Marketo migrations, automated segmentation and activation workflows). This leader ensures that data infrastructure and automation capabilities are fully aligned with marketing priorities, fueling real-time personalization, segmentation precision, and campaign agility. Responsibilities and Impact: Serve as the enterprise marketing lead for data enablement and automation, aligning data structure, flow, access, and orchestration with marketing strategies. Lead a team of specialists responsible for Customer Data Platform (CDP) operations, Marketing DataOps, and Marketing Technology Automation and Integrations. Represent enterprise-level customer intelligence data needs, including divisional platforms, and ensure implementation in partnership with Corporate Technology. Partner closely with Technology leads responsible for Martech, Automation, Analytics, Data Architecture, Integrations, and Governance. Co-lead initiatives involving tooling migrations, automation orchestration, integration architecture, and enterprise data governance compliance. Guarantee the integrity, activation-readiness, and compliance of customer data across Adobe CDP, Salesforce, Marketo, and other marketing data platforms. Design and evolve data pipelines that support audience building, real-time personalization, marketing automation, and funnel optimization. Define and manage data and automation standards for segmentation, enrichment, lead scoring, and performance analytics. Establish and document processes for data governance, validation, access, and lifecycle management within the marketing ecosystem. Build frameworks for regular data quality checks, workflow reliability, and remediation in collaboration with analytics and campaign teams. Enable marketing teams to use structured data and automation capabilities for segmentation, targeting, and reporting via training, documentation, and tooling support. What We're Looking For: Basic Required Qualifications: Bachelor's degree in Marketing, Data Science, Information Systems, or a related field; advanced degree preferred. 10+ years of experience in marketing roles, including data strategy, automation architecture, or Martech enablement, ideally within B2B marketing or revenue operations. Hands-on experience with marketing data pipelines, customer journey automation, and tools such as Adobe CDP, Salesforce, Marketo, Snowflake, and segment enrichment platforms. Proven ability to collaborate with technology teams on data model design, automation workflows, systems integration, and implementation. Strong understanding of Martech ecosystems including CDPs, CRM, MAPs, testing platforms, automation engines, and analytics stacks. Exceptional stakeholder management and executive communication skills. Strong understanding of data privacy, consent management, and compliance within automated marketing workflows. Experience managing data and automation teams, including CDP operators, data engineers, and systems analysts. Additional Preferred Qualifications: Experience enabling ABM, digital personalization, or predictive segmentation through data orchestration. Familiarity with identity resolution, tagging, automated decisioning, and data streaming technologies. Prior involvement in large-scale marketing platform migrations, automation rewiring, or Martech stack consolidations. Experience navigating shared accountability structures with Sales Ops and IT, while maintaining distinct ownership over marketing systems and measurement. What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster . click apply for full job details
Job Description Posted Thursday 17 July 2025 at 05:00 Expires Monday 1 September 2025 at 04:59 Built on the exceptional foundations of six leading event and community brands, Techoraco has been connecting leaders in fibre, towers, data centres and markets for over 25 years. With this heritage at our core, we are dedicated to using our strength, expertise, scale and standing to drive forward the most efficient and the most effective marketplaces across digital infrastructure and technology. ABOUT THE COMPANY Techoraco, a long-standing and trusted provider of large-scale, international networking events, memberships and news, that cover the complete digital infrastructure ecosystem from fibre, data centres, wireless access, subsea and satellite. For over two decades, our events have connected the leaders from more than 150 countries at our series of powerhouse events including: ITW, Metro Connect USA, Capacity Middle East, Datacloud Global Congress and Capacity Europe. The techoraco operations team is responsible for the operational delivery of over 20 annual telecoms and technology events and exhibitions, across North America, South America, Europe, Africa and Asia. Our events range from intimate leadership gatherings of 300 attendees to our flagship events of 5000+ attendees. JOB PURPOSE The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing large scale events and will have complete operational management, including full budgetary control whilst maximising profitability. PRINCIPAL ACCOUNTABILITIES Team Related Demonstrates strong leadership presence with the ability to inspire and motivate Develop a high-performance culture by championing best practices and professional development Acts as a trusted adviser and role model, leading by example with confidence and integrity Building a 'one team' ethos for all levels of the operational functions so that there is an expansion of career development, succession planning and opportunities across the teams as well as sharing of skills and best practice Manage and develop direct reports using KPIs to track performance Recruiting and training new members of the team Event Related Responsible for event delivery - with end-to-end accountability for operational management of all events including customer journeys and improving onsite experience Developing and monitoring clear project operational milestones Maximising the profitability, sustainability, and quality of each event through effective project and cost management, costs to deliver target profit margins Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology and innovations Managing end-to-end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk and sustainability assessment Working with sales team to create packages that are innovative and profitable, identifying fixed vs variable costs and securing appropriate margins and delivery on ROI Monthly reporting of costs vs revenues and detailed budgets and explanation of monthly variances with the Event Operations Director Adding value to the bottom line and the customer experience through innovative operations solutions and by establishing new profitable, distinct features at events. Highlighting clear financial and operational milestones with teams and cross departments KEY INTERFACES Venues and venue sourcing team Suppliers Event team - sales, production, marketing, customer services, editorial Own team - operations Management team Business specialists - legal, risk, data protection, security, compliance KNOWLEDGE, EXPERIENCE AND SKILLS ESSENTIAL An established track record of delivering international, large scale and complex events and awards in the B2B or B2C space managing both large scale exhibitions (150+ stands) and multi stream conferences globally Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) White glove experience for clients and customers implementation Extensive experience in team management/ line management experience for 3+ team members, able to demonstrate coaching and people development Solid examples of building and refining a high-quality event delivery experience for all customer groups Solid project management/oversight, collaborative nature combining strategic thinking, and attention to detail Tangible examples of experience in implementing innovation and creativity for large scale international events over 5000+ people, 150+ stands, 120+, meeting rooms Led and implemented ESG and DEI initiatives for events Experience in venue and supplier contracting and negotiation upwards of £2.5m Proven experience in managing compliance and roll out risk policies and documentation affecting international events and large-scale exhibitions without damaging the customer experience Proactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively Self-motivator and team motivator Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made Experience of developing and delivering new ideas, even in the face of long-established status quo No obstacles to international travel Right to work in the UK without need for visa sponsorship DESIRABLE Project managing events/projects and teams in other departments Experience of using and working with Salesforce, CVENT, NetSuite, ASP First Aid qualified/IOSH Managing Safety Certificate BEHAVIOURIAL COMPETENCIES Work well under pressure and to deadlines A willingness to travel and work late/overnight shifts on occasion Self-confident and clear decision making Agile and adaptable Conflict competent and opinionated Manages change and is open to change Solutions orientated BENEFITS Our new normal way of working is a two-and-a-half-day weekend (when events permit) and the ability to work flexibly mixing office and home-based working. Currently, staff are required to be in the office a minimum of one day a week, usually on a pre-agreed day (when broader team are in). You will receive a competitive salary as well as other benefits, including paid holidays, discretionary gifted days Access to LinkedIn learning for training and upskilling We are also an equal opportunities employer, welcoming applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age We offer a competitive compensation package which empowers our employees to thrive both professionally and personally. Our benefits package includes medical, dental and vision coverage, employer matching retirement plan, flexible work arrangements, vacation time & paid holidays, tuition reimbursement & learning resources. Techoraco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Jul 29, 2025
Full time
Job Description Posted Thursday 17 July 2025 at 05:00 Expires Monday 1 September 2025 at 04:59 Built on the exceptional foundations of six leading event and community brands, Techoraco has been connecting leaders in fibre, towers, data centres and markets for over 25 years. With this heritage at our core, we are dedicated to using our strength, expertise, scale and standing to drive forward the most efficient and the most effective marketplaces across digital infrastructure and technology. ABOUT THE COMPANY Techoraco, a long-standing and trusted provider of large-scale, international networking events, memberships and news, that cover the complete digital infrastructure ecosystem from fibre, data centres, wireless access, subsea and satellite. For over two decades, our events have connected the leaders from more than 150 countries at our series of powerhouse events including: ITW, Metro Connect USA, Capacity Middle East, Datacloud Global Congress and Capacity Europe. The techoraco operations team is responsible for the operational delivery of over 20 annual telecoms and technology events and exhibitions, across North America, South America, Europe, Africa and Asia. Our events range from intimate leadership gatherings of 300 attendees to our flagship events of 5000+ attendees. JOB PURPOSE The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing large scale events and will have complete operational management, including full budgetary control whilst maximising profitability. PRINCIPAL ACCOUNTABILITIES Team Related Demonstrates strong leadership presence with the ability to inspire and motivate Develop a high-performance culture by championing best practices and professional development Acts as a trusted adviser and role model, leading by example with confidence and integrity Building a 'one team' ethos for all levels of the operational functions so that there is an expansion of career development, succession planning and opportunities across the teams as well as sharing of skills and best practice Manage and develop direct reports using KPIs to track performance Recruiting and training new members of the team Event Related Responsible for event delivery - with end-to-end accountability for operational management of all events including customer journeys and improving onsite experience Developing and monitoring clear project operational milestones Maximising the profitability, sustainability, and quality of each event through effective project and cost management, costs to deliver target profit margins Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology and innovations Managing end-to-end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk and sustainability assessment Working with sales team to create packages that are innovative and profitable, identifying fixed vs variable costs and securing appropriate margins and delivery on ROI Monthly reporting of costs vs revenues and detailed budgets and explanation of monthly variances with the Event Operations Director Adding value to the bottom line and the customer experience through innovative operations solutions and by establishing new profitable, distinct features at events. Highlighting clear financial and operational milestones with teams and cross departments KEY INTERFACES Venues and venue sourcing team Suppliers Event team - sales, production, marketing, customer services, editorial Own team - operations Management team Business specialists - legal, risk, data protection, security, compliance KNOWLEDGE, EXPERIENCE AND SKILLS ESSENTIAL An established track record of delivering international, large scale and complex events and awards in the B2B or B2C space managing both large scale exhibitions (150+ stands) and multi stream conferences globally Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) White glove experience for clients and customers implementation Extensive experience in team management/ line management experience for 3+ team members, able to demonstrate coaching and people development Solid examples of building and refining a high-quality event delivery experience for all customer groups Solid project management/oversight, collaborative nature combining strategic thinking, and attention to detail Tangible examples of experience in implementing innovation and creativity for large scale international events over 5000+ people, 150+ stands, 120+, meeting rooms Led and implemented ESG and DEI initiatives for events Experience in venue and supplier contracting and negotiation upwards of £2.5m Proven experience in managing compliance and roll out risk policies and documentation affecting international events and large-scale exhibitions without damaging the customer experience Proactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively Self-motivator and team motivator Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made Experience of developing and delivering new ideas, even in the face of long-established status quo No obstacles to international travel Right to work in the UK without need for visa sponsorship DESIRABLE Project managing events/projects and teams in other departments Experience of using and working with Salesforce, CVENT, NetSuite, ASP First Aid qualified/IOSH Managing Safety Certificate BEHAVIOURIAL COMPETENCIES Work well under pressure and to deadlines A willingness to travel and work late/overnight shifts on occasion Self-confident and clear decision making Agile and adaptable Conflict competent and opinionated Manages change and is open to change Solutions orientated BENEFITS Our new normal way of working is a two-and-a-half-day weekend (when events permit) and the ability to work flexibly mixing office and home-based working. Currently, staff are required to be in the office a minimum of one day a week, usually on a pre-agreed day (when broader team are in). You will receive a competitive salary as well as other benefits, including paid holidays, discretionary gifted days Access to LinkedIn learning for training and upskilling We are also an equal opportunities employer, welcoming applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age We offer a competitive compensation package which empowers our employees to thrive both professionally and personally. Our benefits package includes medical, dental and vision coverage, employer matching retirement plan, flexible work arrangements, vacation time & paid holidays, tuition reimbursement & learning resources. Techoraco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
