Remuneration £80,000 per year The Opportunity We have a fantastic opportunity at our Hendon hospital, for a Lead Veterinary Surgeon, joining us with the aim of becoming a Branch Partner, giving you your own a share of your practice and taking the next step in your career, utilising your ambition to be the driving force behind your successful practice, while delivering unrivalled care and positively impacting our staff, patients, clients, and the community. As a Branch Partner you will bring clinical expertise delivering exceptional client and patient care while Medivet provide extensive back office operational and commercial support. Together we will grow value in the practice, which will be realised by you the Branch Partner at the point of sale. Medivet Hendon 24-Hour is a bustling hospital in the heart of north London; recently recognised as one of London's best Veterinary practices, with our highly experienced team, inspiring leadership, certificate holders plus fantastic nursing and support teams. The hospital also boasts a dedicated reception and night team and is undergoing a state-of-the-art refurbishment. We house an MRI/CT unit, treating many interesting neurology, medicine, surgical and other cases. Additionally, we're equipped with endoscopy, arthroscopy, digital x-ray, ultrasound, multi-parameter monitors, in-house bloods and much more! The group is also supported by its own pet blood bank, laboratory, and many other services. Hendon also has a spacious garden, two dedicated staff rooms, a close link to the station as well as a friendly and social team. We support Medivet clinics in Northwest London and across Southern England, with interesting and complicated cases. Becoming a Branch Partner with Medivet offers the following benefits: You will actively share in the growth and success of your own business. Help to decide the best equity model for you and financial support. Our Hub and Spoke model, equipped with state-of-the-art equipment allows clinicians to retain clinical control of their cases. Our Support Centre team to look after and guide you on the non-clinical aspects of running a practice. Freedom to practise in the way we were taught at university; our community is built on trust. Support and guidance from our Clinical Operations team to enable you to develop your practice. Becoming part of an 800 strong vet community, unlike independent practice owners. Financial rewards in line with your practice's success meaning your income could vastly exceed your current salary expectations. True work/life balance working four-day weeks, six weeks' holiday with maternity and paternity benefits. Ability to sell your equity at any time, retaining complete control of your career. Building the best place to work in the veterinary industry, experiencing genuine job satisfaction. Be part of a large clinical community of like-minded vet who support each other. Responsibilities Own practice standards and champion excellent across your practice. Deliver exceptional clinical care to your patients during consultations and procedures. Provide exceptional care to your clients, giving clear updates on patients. Deliver professional excellence, observing the highest standards of regulatory, practice and operational compliance. Prepare accurate estimates for clients, ensuring payment and minimising debt. Work closely with the Practice Manager to maximise commercial performance with a focus on key measures. Engage, mentor, and develop your team, enhancing their skills and utilising these in the most effective way. Inspire your team, sharing new or evolving practice standards and changes to processes. Complete clinical handover and arrange transfer of any patient needing out of hours or enhanced care. Pro-actively support and share clinical best practice within and across practices and the wider Medivet community. Your Skills and Experience RCVS registered Veterinary Surgeon. Able to demonstrate clinical leadership skills. Experienced in delivering exceptional care to both patients and clients. An understanding and appreciation of exceptional care and how this improves the client experience. Experience of implementing a progressive clinical culture. Experience of delivering strong commercial performance through effective allocation of clinical activity. Experienced in working effectively as part of a team. Experienced in using coaching and influencing skills to get the best out of every colleague. About Us Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain. We're proud to support a large, connected and growing community of colleagues who provide exceptional care that's always there. That's more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team. This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.
Aug 05, 2025
Full time
Remuneration £80,000 per year The Opportunity We have a fantastic opportunity at our Hendon hospital, for a Lead Veterinary Surgeon, joining us with the aim of becoming a Branch Partner, giving you your own a share of your practice and taking the next step in your career, utilising your ambition to be the driving force behind your successful practice, while delivering unrivalled care and positively impacting our staff, patients, clients, and the community. As a Branch Partner you will bring clinical expertise delivering exceptional client and patient care while Medivet provide extensive back office operational and commercial support. Together we will grow value in the practice, which will be realised by you the Branch Partner at the point of sale. Medivet Hendon 24-Hour is a bustling hospital in the heart of north London; recently recognised as one of London's best Veterinary practices, with our highly experienced team, inspiring leadership, certificate holders plus fantastic nursing and support teams. The hospital also boasts a dedicated reception and night team and is undergoing a state-of-the-art refurbishment. We house an MRI/CT unit, treating many interesting neurology, medicine, surgical and other cases. Additionally, we're equipped with endoscopy, arthroscopy, digital x-ray, ultrasound, multi-parameter monitors, in-house bloods and much more! The group is also supported by its own pet blood bank, laboratory, and many other services. Hendon also has a spacious garden, two dedicated staff rooms, a close link to the station as well as a friendly and social team. We support Medivet clinics in Northwest London and across Southern England, with interesting and complicated cases. Becoming a Branch Partner with Medivet offers the following benefits: You will actively share in the growth and success of your own business. Help to decide the best equity model for you and financial support. Our Hub and Spoke model, equipped with state-of-the-art equipment allows clinicians to retain clinical control of their cases. Our Support Centre team to look after and guide you on the non-clinical aspects of running a practice. Freedom to practise in the way we were taught at university; our community is built on trust. Support and guidance from our Clinical Operations team to enable you to develop your practice. Becoming part of an 800 strong vet community, unlike independent practice owners. Financial rewards in line with your practice's success meaning your income could vastly exceed your current salary expectations. True work/life balance working four-day weeks, six weeks' holiday with maternity and paternity benefits. Ability to sell your equity at any time, retaining complete control of your career. Building the best place to work in the veterinary industry, experiencing genuine job satisfaction. Be part of a large clinical community of like-minded vet who support each other. Responsibilities Own practice standards and champion excellent across your practice. Deliver exceptional clinical care to your patients during consultations and procedures. Provide exceptional care to your clients, giving clear updates on patients. Deliver professional excellence, observing the highest standards of regulatory, practice and operational compliance. Prepare accurate estimates for clients, ensuring payment and minimising debt. Work closely with the Practice Manager to maximise commercial performance with a focus on key measures. Engage, mentor, and develop your team, enhancing their skills and utilising these in the most effective way. Inspire your team, sharing new or evolving practice standards and changes to processes. Complete clinical handover and arrange transfer of any patient needing out of hours or enhanced care. Pro-actively support and share clinical best practice within and across practices and the wider Medivet community. Your Skills and Experience RCVS registered Veterinary Surgeon. Able to demonstrate clinical leadership skills. Experienced in delivering exceptional care to both patients and clients. An understanding and appreciation of exceptional care and how this improves the client experience. Experience of implementing a progressive clinical culture. Experience of delivering strong commercial performance through effective allocation of clinical activity. Experienced in working effectively as part of a team. Experienced in using coaching and influencing skills to get the best out of every colleague. About Us Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain. We're proud to support a large, connected and growing community of colleagues who provide exceptional care that's always there. That's more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team. This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.
Job ID: AWS EMEA SARL (UK Branch) - F93 Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? Cloud Operations Architects (COA) drive our customers' creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to large enterprises in commercial and public sector. The Role As a COA, you will help craft and execute strategies to drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. The COA is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us! AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. Key job responsibilities You'll advise on solutions, provide technical guidance and advocate for the customer Ensure AWS environments remain operationally healthy whilst reducing cost and complexity Develop trusting relationships with customers, understanding their business needs and technical challenges Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management Consult with a range of partners from developers through to C-suite executives Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning Solve a variety of problems across different customers as they migrate their workloads to the cloud About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment - Experience in technical engineering PREFERRED QUALIFICATIONS - Experience with AWS services or other cloud offerings - Experience in internal enterprise or external customer-facing environment as a technical lead Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Based on your recent activity, you may be interested in: Posted: October 14, 2024 (Updated about 1 month ago) Posted: May 7, 2025 (Updated about 2 months ago) Posted: September 12, 2024 (Updated 2 months ago) Posted: June 5, 2025 (Updated about 16 hours ago) Posted: June 12, 2025 (Updated 23 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Aug 05, 2025
Full time
Job ID: AWS EMEA SARL (UK Branch) - F93 Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? Cloud Operations Architects (COA) drive our customers' creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to large enterprises in commercial and public sector. The Role As a COA, you will help craft and execute strategies to drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. The COA is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us! AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. Key job responsibilities You'll advise on solutions, provide technical guidance and advocate for the customer Ensure AWS environments remain operationally healthy whilst reducing cost and complexity Develop trusting relationships with customers, understanding their business needs and technical challenges Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management Consult with a range of partners from developers through to C-suite executives Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning Solve a variety of problems across different customers as they migrate their workloads to the cloud About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment - Experience in technical engineering PREFERRED QUALIFICATIONS - Experience with AWS services or other cloud offerings - Experience in internal enterprise or external customer-facing environment as a technical lead Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Based on your recent activity, you may be interested in: Posted: October 14, 2024 (Updated about 1 month ago) Posted: May 7, 2025 (Updated about 2 months ago) Posted: September 12, 2024 (Updated 2 months ago) Posted: June 5, 2025 (Updated about 16 hours ago) Posted: June 12, 2025 (Updated 23 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Site Management Opportunity in Co. Antrim - Initial Social Housing Project Your new company Hays Belfast are recruiting on behalf of a leading construction firm with a strong reputation for delivering high-quality residential and social housing projects across Northern Ireland. This company has successfully completed a diverse portfolio of developments, including affordable housing schemes, multi-unit residential complexes, and community-focused regeneration projects. Notable past projects include the construction of modern social housing estates in urban and rural settings, refurbishments of existing residential properties to meet contemporary standards, and mixed-use developments integrating residential units with community facilities. With a commitment to excellence, sustainability, and community impact, this organisation is preparing to deliver an exciting new social housing project in County Antrim, designed to provide high-quality homes for local residents. Your new role As a Site Manager, you will oversee the day-to-day operations of a significant social housing project in County Antrim. Your responsibilities will include: Managing all on-site activities to ensure the project is delivered on time, within budget, and to the highest quality standards.Coordinating and supervising subcontractors, ensuring compliance with project specifications and health and safety regulations.Conducting risk assessments, implementing method statements, and delivering effective site inductions and toolbox talks.Monitoring progress, maintaining accurate site records, and reporting to senior management on project milestones and challenges.Ensuring all work is carried out in line with Health & Safety guidelines.Liaising with stakeholders, including clients, local authorities, and community representatives, to ensure smooth project delivery.Driving a culture of safety, quality, and efficiency on-site, while promoting sustainable construction practices. What you'll need to succeed To excel in this role, you will need: Proven experience as a Site Manager delivering residential construction projects, ideally within social housing.Relevant tickets associated with being on site, such as SMSTS, SSSTS, CSCS, CSR.Strong understanding of construction processes, including planning, resource allocation, and risk management.Excellent leadership and communication skills to manage diverse teams and engage with stakeholders.A proactive approach to problem-solving and a commitment to maintaining high safety and quality standards. What you'll get in return In return, you will join a dynamic team working initially on an impactful social housing project that enhances local communities. You will benefit from: A competitive salary and benefits package tailored to your experience.Opportunities for professional development and career progression within a respected construction firm.The chance to lead a high-profile project that makes a tangible difference in County Antrim.A supportive work environment that values safety, collaboration, and innovation.Professional and personal development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Oliver Smith now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Aug 05, 2025
Full time
Site Management Opportunity in Co. Antrim - Initial Social Housing Project Your new company Hays Belfast are recruiting on behalf of a leading construction firm with a strong reputation for delivering high-quality residential and social housing projects across Northern Ireland. This company has successfully completed a diverse portfolio of developments, including affordable housing schemes, multi-unit residential complexes, and community-focused regeneration projects. Notable past projects include the construction of modern social housing estates in urban and rural settings, refurbishments of existing residential properties to meet contemporary standards, and mixed-use developments integrating residential units with community facilities. With a commitment to excellence, sustainability, and community impact, this organisation is preparing to deliver an exciting new social housing project in County Antrim, designed to provide high-quality homes for local residents. Your new role As a Site Manager, you will oversee the day-to-day operations of a significant social housing project in County Antrim. Your responsibilities will include: Managing all on-site activities to ensure the project is delivered on time, within budget, and to the highest quality standards.Coordinating and supervising subcontractors, ensuring compliance with project specifications and health and safety regulations.Conducting risk assessments, implementing method statements, and delivering effective site inductions and toolbox talks.Monitoring progress, maintaining accurate site records, and reporting to senior management on project milestones and challenges.Ensuring all work is carried out in line with Health & Safety guidelines.Liaising with stakeholders, including clients, local authorities, and community representatives, to ensure smooth project delivery.Driving a culture of safety, quality, and efficiency on-site, while promoting sustainable construction practices. What you'll need to succeed To excel in this role, you will need: Proven experience as a Site Manager delivering residential construction projects, ideally within social housing.Relevant tickets associated with being on site, such as SMSTS, SSSTS, CSCS, CSR.Strong understanding of construction processes, including planning, resource allocation, and risk management.Excellent leadership and communication skills to manage diverse teams and engage with stakeholders.A proactive approach to problem-solving and a commitment to maintaining high safety and quality standards. What you'll get in return In return, you will join a dynamic team working initially on an impactful social housing project that enhances local communities. You will benefit from: A competitive salary and benefits package tailored to your experience.Opportunities for professional development and career progression within a respected construction firm.The chance to lead a high-profile project that makes a tangible difference in County Antrim.A supportive work environment that values safety, collaboration, and innovation.Professional and personal development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Oliver Smith now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
We are looking for a person who is driven to reach targets through building relationships with bereaved supporters and partner organisations. You ll also manage warm stewardship of legacy pledgers & become part of a passionate team at JGDR. Hours: 35 hour per week (with occasional weekend or evenings) Location: This is a hybrid role, with regular travel required across our operating regions including North and South Lincolnshire, Nottinghamshire, and East Yorkshire. The postholder will be expected to work flexibly in the community or on the road for meetings with supporters or partner organisations on at least four days per fortnight, with a minimum of one day per fortnight worked from a Jerry Green Dog Rescue Centre (North Lincolnshire, South Lincolnshire, or Nottinghamshire). The postholder will also be expected to attend regular team meetings in an agreed location. As our sites are in rural locations, holding a full UK driving licence and having access to your own vehicle is essential. (Business mileage is reimbursed according to JGDR s expenses policy.) Purpose: We are seeking a confident, compassionate and target driven individual to lead on the delivery of JGDR s in memory giving programme and support the delivery of legacy marketing. Working with the Individual Giving and Legacies Manager, you will be driven to reach targets through building relationships. You will follow up with supporters who have given in memory of their dog, family member, or friend often following a funeral collection and help them take the next meaningful step, such as setting up a remembrance page, making a further donation, or exploring other ways to honour their memory. This role is responsible for raising circa £40,000 per year from a portfolio of in-memory products with aims to grow this valued income line. You ll also manage warm stewardship of legacy pledgers and help deliver long-term marketing activity to keep gifts in wills front of mind. This role would suit someone from a bereavement, funeral, or supporter-facing (sales or fundraising) background who is confident converting warm leads into action with care and professionalism. Your role You will sit in the Individual Giving and Legacies team and report to the Individual Giving and Legacies Manager. Your focus will be on: Growing income from in-memory giving through proactive supporter engagement and lead conversion. Delivering light-touch legacy marketing and warm legacy stewardship, in support of long-term growth goals. Responsibilities In Memory Fundraising Work with the Individual Giving and Legacies Manager to develop and deliver the operational plan for in-memory fundraising, including campaign ideas, journeys and stewardship. Engage with in-memory donors via phone, email, post and in-person conversations, offering remembrance pages and other meaningful giving options. Proactively follow up leads and develop a pipeline to track progress and maximise conversion. Convert warm leads into active fundraising, donations, or page creation on our tribute fund platform, MuchLoved. Develop and maintain relationships with funeral directors, pet crematoriums and celebrants. Promote in-memory giving internally, supporting Operations, Retail and wider Fundraising and Marketing teams to spot and signpost opportunities. Legacy Marketing & Pledger Stewardship Work with the IG and Legacies Manager to craft and execute legacy marketing campaigns and materials, supporting with copywriting and creative development. Oversee stewardship of legacy enquirers, intenders, and pledgers, ensuring they feel valued, thanked and connected Organise and deliver events or moments of recognition for pledgers, to promote legacy giving to long-term supporters and other target audience groups. Manage relationships with relevant agencies and external suppliers, e.g. free will writing services, local solicitors, and Remember a Charity Week. Champion legacy giving across JGDR, including working closely with colleagues in Operations and Retail to ensure that Centres and shops are equipped with the information and training needed to promote legacy giving effectively. Other Duties Contribute content for social media, fundraising newsletters, publications and local media to support marketing objectives and increase our engagement with adopters, supporters and donors online. Keep up-to-date with sector trends and developments in legacy and in memory giving Attend ad hoc supporter and community events to represent JGDR and promote legacy and in memory giving Act as a champion for fundraising compliance across the organisation, including ensuring adherence to the Fundraising Regulator s Code of Fundraising Practice, the General Data Protection Act and PECR, and other relevant legislative requirements Manage any complaints from supporters with empathy and professionalism, ensuring sensitive issues are escalated and resolved appropriately. Act as a collaborative role model to the wider team, and build strong working relationships with colleagues across the wider charity to be an internal ambassador for Fundraising and Marketing This is not an exhaustive list of duties but outlines the key roles and responsibilities for this post. The post holder s specific objectives will be set upon commencing their role. Performance Measures Monitoring & Insight Ensure that our fundraising CRM is up-to-date, in a timely manner, and develop reporting mechanisms to understand and analyse metrics on your audiences, including legacy enquirers, pledgers, and in memory supporters, and their historical engagement with the charity. Maintain accurate supporter records in our fundraising CRM, ensuring the status of in memory fundraising and legacy pledges are monitored and reported on to support financial planning and forecasting against budgets. Monitor and report on activity and agreed KPIs, such as donor calls, follow-ups, page creation, and pledger contact. Provide insight to support future development of in-memory and legacy products and journeys. Organisational Skills & Values Committed to dog welfare, and representing the values of JGDR both internally and externally Prepared and able to travel to other JGDR Centres and partner organisations where needed. Prepared and able to attend relevant supporter events - occasionally at weekends and on evenings in the community to promote legacy and in memory giving; a time off in lieu policy for this is in place. Relationships In Memory supporters Legacy Pledgers Funeral Directors Pet Crematoriums Centre staff Retail staff Fundraising & Marketing Team Role-specific knowledge & skills You are: A confident and emotionally intelligent individual who can adapt your communication style to suit different supporters and situations. Motivated and tenacious, driven by purpose, but also by outcomes you follow up, track progress, and close conversations well. Financially proficient, and comfortable planning, monitoring and being accountable for fundraising budgets to agreed deadlines. You re comfortable dealing with grieving individuals and talking about remembrance, but also how to frame a gift as a positive, hopeful act. You re not afraid of outreach or relationship-building you pick up the phone, write warmly, and connect quickly. Skilled at managing competing demands and shifting priorities you can adapt when plans change, without losing sight of your key responsibilities or income goals. You love the idea of helping people create meaning through giving and helping dogs find their forever homes as a result. Experienced in using CRM databases to input, monitor, and report on supporter data and to gather insights Diligent, organised and respectful of others contributions, and keen to work in an environment that encourages constructive feedback and collaboration
Aug 05, 2025
Full time
We are looking for a person who is driven to reach targets through building relationships with bereaved supporters and partner organisations. You ll also manage warm stewardship of legacy pledgers & become part of a passionate team at JGDR. Hours: 35 hour per week (with occasional weekend or evenings) Location: This is a hybrid role, with regular travel required across our operating regions including North and South Lincolnshire, Nottinghamshire, and East Yorkshire. The postholder will be expected to work flexibly in the community or on the road for meetings with supporters or partner organisations on at least four days per fortnight, with a minimum of one day per fortnight worked from a Jerry Green Dog Rescue Centre (North Lincolnshire, South Lincolnshire, or Nottinghamshire). The postholder will also be expected to attend regular team meetings in an agreed location. As our sites are in rural locations, holding a full UK driving licence and having access to your own vehicle is essential. (Business mileage is reimbursed according to JGDR s expenses policy.) Purpose: We are seeking a confident, compassionate and target driven individual to lead on the delivery of JGDR s in memory giving programme and support the delivery of legacy marketing. Working with the Individual Giving and Legacies Manager, you will be driven to reach targets through building relationships. You will follow up with supporters who have given in memory of their dog, family member, or friend often following a funeral collection and help them take the next meaningful step, such as setting up a remembrance page, making a further donation, or exploring other ways to honour their memory. This role is responsible for raising circa £40,000 per year from a portfolio of in-memory products with aims to grow this valued income line. You ll also manage warm stewardship of legacy pledgers and help deliver long-term marketing activity to keep gifts in wills front of mind. This role would suit someone from a bereavement, funeral, or supporter-facing (sales or fundraising) background who is confident converting warm leads into action with care and professionalism. Your role You will sit in the Individual Giving and Legacies team and report to the Individual Giving and Legacies Manager. Your focus will be on: Growing income from in-memory giving through proactive supporter engagement and lead conversion. Delivering light-touch legacy marketing and warm legacy stewardship, in support of long-term growth goals. Responsibilities In Memory Fundraising Work with the Individual Giving and Legacies Manager to develop and deliver the operational plan for in-memory fundraising, including campaign ideas, journeys and stewardship. Engage with in-memory donors via phone, email, post and in-person conversations, offering remembrance pages and other meaningful giving options. Proactively follow up leads and develop a pipeline to track progress and maximise conversion. Convert warm leads into active fundraising, donations, or page creation on our tribute fund platform, MuchLoved. Develop and maintain relationships with funeral directors, pet crematoriums and celebrants. Promote in-memory giving internally, supporting Operations, Retail and wider Fundraising and Marketing teams to spot and signpost opportunities. Legacy Marketing & Pledger Stewardship Work with the IG and Legacies Manager to craft and execute legacy marketing campaigns and materials, supporting with copywriting and creative development. Oversee stewardship of legacy enquirers, intenders, and pledgers, ensuring they feel valued, thanked and connected Organise and deliver events or moments of recognition for pledgers, to promote legacy giving to long-term supporters and other target audience groups. Manage relationships with relevant agencies and external suppliers, e.g. free will writing services, local solicitors, and Remember a Charity Week. Champion legacy giving across JGDR, including working closely with colleagues in Operations and Retail to ensure that Centres and shops are equipped with the information and training needed to promote legacy giving effectively. Other Duties Contribute content for social media, fundraising newsletters, publications and local media to support marketing objectives and increase our engagement with adopters, supporters and donors online. Keep up-to-date with sector trends and developments in legacy and in memory giving Attend ad hoc supporter and community events to represent JGDR and promote legacy and in memory giving Act as a champion for fundraising compliance across the organisation, including ensuring adherence to the Fundraising Regulator s Code of Fundraising Practice, the General Data Protection Act and PECR, and other relevant legislative requirements Manage any complaints from supporters with empathy and professionalism, ensuring sensitive issues are escalated and resolved appropriately. Act as a collaborative role model to the wider team, and build strong working relationships with colleagues across the wider charity to be an internal ambassador for Fundraising and Marketing This is not an exhaustive list of duties but outlines the key roles and responsibilities for this post. The post holder s specific objectives will be set upon commencing their role. Performance Measures Monitoring & Insight Ensure that our fundraising CRM is up-to-date, in a timely manner, and develop reporting mechanisms to understand and analyse metrics on your audiences, including legacy enquirers, pledgers, and in memory supporters, and their historical engagement with the charity. Maintain accurate supporter records in our fundraising CRM, ensuring the status of in memory fundraising and legacy pledges are monitored and reported on to support financial planning and forecasting against budgets. Monitor and report on activity and agreed KPIs, such as donor calls, follow-ups, page creation, and pledger contact. Provide insight to support future development of in-memory and legacy products and journeys. Organisational Skills & Values Committed to dog welfare, and representing the values of JGDR both internally and externally Prepared and able to travel to other JGDR Centres and partner organisations where needed. Prepared and able to attend relevant supporter events - occasionally at weekends and on evenings in the community to promote legacy and in memory giving; a time off in lieu policy for this is in place. Relationships In Memory supporters Legacy Pledgers Funeral Directors Pet Crematoriums Centre staff Retail staff Fundraising & Marketing Team Role-specific knowledge & skills You are: A confident and emotionally intelligent individual who can adapt your communication style to suit different supporters and situations. Motivated and tenacious, driven by purpose, but also by outcomes you follow up, track progress, and close conversations well. Financially proficient, and comfortable planning, monitoring and being accountable for fundraising budgets to agreed deadlines. You re comfortable dealing with grieving individuals and talking about remembrance, but also how to frame a gift as a positive, hopeful act. You re not afraid of outreach or relationship-building you pick up the phone, write warmly, and connect quickly. Skilled at managing competing demands and shifting priorities you can adapt when plans change, without losing sight of your key responsibilities or income goals. You love the idea of helping people create meaning through giving and helping dogs find their forever homes as a result. Experienced in using CRM databases to input, monitor, and report on supporter data and to gather insights Diligent, organised and respectful of others contributions, and keen to work in an environment that encourages constructive feedback and collaboration
Site Manager required for new build & refurb for one-off private housing(No UK Travel) Your new company Hays Belfast are assisting a well-established construction contractor renowned for delivering premium private housing projects across new builds and intricate refurbishments. Their portfolio includes bespoke luxury homes, high-specification apartments, and heritage-sensitive renovations. They are committed to craftsmanship, sustainability, and client satisfaction, working closely with architects, designers, and private clients to bring ambitious visions to life. With a reputation for quality and innovation, they foster a collaborative culture where expertise is valued, and excellence is the standard. Your new role As a Site Manager, you will take full ownership of delivering private housing projects, overseeing all on-site activities to ensure they are completed on time, within budget, and to the highest standards. You will lead teams on prestigious new builds, including contemporary residences and luxury estates, as well as refurbishments that blend modern upgrades with historical preservation. Your responsibilities will include: Managing end-to-end site operations, from inception to final handover, ensuring alignment with project specifications and architectural designs.Coordinating and supervising subcontractors, direct labour, and material deliveries to maintain seamless workflows.Enforcing strict adherence to health and safety regulations, conducting regular site inspections, and maintaining a zero-incident culture.Monitoring project progress against timelines and budgets, proactively resolving issues to prevent delays or cost overruns.Liaising with clients, architects, and stakeholders to provide updates and ensure expectations are met.Maintaining detailed records, including daily logs, risk assessments, and quality control reports.Driving quality assurance to deliver finishes that meet the exacting standards of private housing clients. What you'll need to succeed To excel in this role, you will bring proven experience and a passion for delivering high-quality private housing projects. The ideal candidate will have: A strong track record in new build and refurbishment projects for private housing (luxury homes, apartments, or heritage renovations).Valid SMSTS and preferably CSR tickets. A First Aid at Work certificate is advantageous.Strong leadership and communication skills to manage diverse teams and engage with discerning clients. Strong organisational and problem-solving abilities to handle complex, fast-paced projects.A proactive, detail-oriented approach with a commitment to quality and safety. The ability to thrive under pressure and adapt to the unique demands of private housing projects. What you'll get in return Joining this contractor offers the chance to work on some of the most prestigious private housing projects in the region, with rewards that reflect your expertise: A highly competitive package, negotiable based on experience.Comprehensive health, dental, and pension schemes, plus generous annual leave.Access to professional development, including training for additional certifications and opportunities to progress to Senior Site Manager or Project Manager roles.A supportive, team-oriented culture that values your input and celebrates success.The opportunity to lead high-profile projects that enhance your portfolio and reputation in the industry. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Aug 03, 2025
Full time
Site Manager required for new build & refurb for one-off private housing(No UK Travel) Your new company Hays Belfast are assisting a well-established construction contractor renowned for delivering premium private housing projects across new builds and intricate refurbishments. Their portfolio includes bespoke luxury homes, high-specification apartments, and heritage-sensitive renovations. They are committed to craftsmanship, sustainability, and client satisfaction, working closely with architects, designers, and private clients to bring ambitious visions to life. With a reputation for quality and innovation, they foster a collaborative culture where expertise is valued, and excellence is the standard. Your new role As a Site Manager, you will take full ownership of delivering private housing projects, overseeing all on-site activities to ensure they are completed on time, within budget, and to the highest standards. You will lead teams on prestigious new builds, including contemporary residences and luxury estates, as well as refurbishments that blend modern upgrades with historical preservation. Your responsibilities will include: Managing end-to-end site operations, from inception to final handover, ensuring alignment with project specifications and architectural designs.Coordinating and supervising subcontractors, direct labour, and material deliveries to maintain seamless workflows.Enforcing strict adherence to health and safety regulations, conducting regular site inspections, and maintaining a zero-incident culture.Monitoring project progress against timelines and budgets, proactively resolving issues to prevent delays or cost overruns.Liaising with clients, architects, and stakeholders to provide updates and ensure expectations are met.Maintaining detailed records, including daily logs, risk assessments, and quality control reports.Driving quality assurance to deliver finishes that meet the exacting standards of private housing clients. What you'll need to succeed To excel in this role, you will bring proven experience and a passion for delivering high-quality private housing projects. The ideal candidate will have: A strong track record in new build and refurbishment projects for private housing (luxury homes, apartments, or heritage renovations).Valid SMSTS and preferably CSR tickets. A First Aid at Work certificate is advantageous.Strong leadership and communication skills to manage diverse teams and engage with discerning clients. Strong organisational and problem-solving abilities to handle complex, fast-paced projects.A proactive, detail-oriented approach with a commitment to quality and safety. The ability to thrive under pressure and adapt to the unique demands of private housing projects. What you'll get in return Joining this contractor offers the chance to work on some of the most prestigious private housing projects in the region, with rewards that reflect your expertise: A highly competitive package, negotiable based on experience.Comprehensive health, dental, and pension schemes, plus generous annual leave.Access to professional development, including training for additional certifications and opportunities to progress to Senior Site Manager or Project Manager roles.A supportive, team-oriented culture that values your input and celebrates success.The opportunity to lead high-profile projects that enhance your portfolio and reputation in the industry. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Site Manager required for a large-scale new build project by an established Mid-Ulster-based contractor! Your new company Hays Belfast are delighted to represent a well-established construction firm based in Mid-Ulster, renowned for its diverse portfolio and commitment to delivering exceptional projects. This company prides itself on fostering a collaborative and inclusive work environment, with a strong focus on quality and innovation. They are now seeking a talented Site Manager to join their team for an exciting new-build residential project. Your new role Our client is looking for a skilled Site Manager to oversee the construction of a multi-storey nursing home, featuring a complex concrete frame and underground basement. Reporting to senior leadership, you will lead on-site operations, ensuring the project adheres to strict timelines, quality standards, and safety requirements. Key responsibilities include: Managing and coordinating direct labour and subcontractors to maintain project momentum.Conducting quality checks on materials and workmanship, such as concrete, drainage, and brickwork.Providing technical expertise to address engineering challenges and ensure precise setting out.Championing health and safety practices with a proactive approach.Engaging with clients, local authorities, and stakeholders to align on project objectives.Tracking commercial performance and maintaining accurate records for efficient payment processes. What you'll need to succeed To succeed in this role, you'll need a strong mix of leadership, technical knowledge, and communication skills. The ideal candidate will have: Demonstrated experience managing engineering teams and subcontractors on construction projects.Familiarity with sustainable construction practices, preferably with BREEAM exposure.The ability to forge strong relationships with teams, clients, and stakeholders.A solid understanding of construction standards, specifications, and contract obligations.Excellent organisational skills to prioritise tasks and meet deadlines.Relevant qualifications, such as a degree in construction management or equivalent.A valid CSR card, first aid certification, and a full manual driving licence. What you'll get in return This contractor takes pride in being committed to supporting their team with a rewarding and inclusive work environment. By joining them, you'll benefit from: A competitive salary based on your experience.A contributory pension scheme to support your long-term goals.Essential tools, including a company van, laptop, and phone.Access to training and career development opportunities.A welcoming culture that values diversity and collaboration What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Aug 03, 2025
Full time
Site Manager required for a large-scale new build project by an established Mid-Ulster-based contractor! Your new company Hays Belfast are delighted to represent a well-established construction firm based in Mid-Ulster, renowned for its diverse portfolio and commitment to delivering exceptional projects. This company prides itself on fostering a collaborative and inclusive work environment, with a strong focus on quality and innovation. They are now seeking a talented Site Manager to join their team for an exciting new-build residential project. Your new role Our client is looking for a skilled Site Manager to oversee the construction of a multi-storey nursing home, featuring a complex concrete frame and underground basement. Reporting to senior leadership, you will lead on-site operations, ensuring the project adheres to strict timelines, quality standards, and safety requirements. Key responsibilities include: Managing and coordinating direct labour and subcontractors to maintain project momentum.Conducting quality checks on materials and workmanship, such as concrete, drainage, and brickwork.Providing technical expertise to address engineering challenges and ensure precise setting out.Championing health and safety practices with a proactive approach.Engaging with clients, local authorities, and stakeholders to align on project objectives.Tracking commercial performance and maintaining accurate records for efficient payment processes. What you'll need to succeed To succeed in this role, you'll need a strong mix of leadership, technical knowledge, and communication skills. The ideal candidate will have: Demonstrated experience managing engineering teams and subcontractors on construction projects.Familiarity with sustainable construction practices, preferably with BREEAM exposure.The ability to forge strong relationships with teams, clients, and stakeholders.A solid understanding of construction standards, specifications, and contract obligations.Excellent organisational skills to prioritise tasks and meet deadlines.Relevant qualifications, such as a degree in construction management or equivalent.A valid CSR card, first aid certification, and a full manual driving licence. What you'll get in return This contractor takes pride in being committed to supporting their team with a rewarding and inclusive work environment. By joining them, you'll benefit from: A competitive salary based on your experience.A contributory pension scheme to support your long-term goals.Essential tools, including a company van, laptop, and phone.Access to training and career development opportunities.A welcoming culture that values diversity and collaboration What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Operations Director You're probably already running the show somewhere else. But not getting the credit. Or the equity. Maybe you're still delivering for a boss who can't let go. Maybe you re stuck in a role where process beats progress. Maybe the board talks big about growth but still wants your weekly report in Excel. This isn t that. I ve been retained by RGM Vent to find someone serious. Not just about operations. About building something valuable. And having skin in the game when it pays off. RGM Vent has already scaled from £3m to £18m turnover in under three years. They re backed by private equity and led by an MD who s grown it from the ground up and still keeps things moving at pace. The next phase? £30m turnover. Larger projects. Bigger clients. An eventual exit north of £20m valuation. They ve built the board. Strengthened the commercial, people and finance leadership. Now they need someone to lead delivery, build resilience, and make growth feel easy. The job You ll take control of operational delivery. Margins. Systems. People. Risk. Quality. Six regional managers report to you. You sit on the board. You ll shape how the business scales and how it wins. And when you win, you benefit. Because there s proper equity on the table. What you ve probably done before Delivered £5 10m projects in M&E, building services, or complex install environments Led teams spread across regions or multiple sites Managed tier 2 subs, not just from a contract point of view, but actually getting stuff done on the ground Taken full ownership of P&L Fixed messy systems, scaled process without killing agility, and kept control while growing fast Bonus points if you ve worked in data centres, healthcare or pharma. And if you ve used Sage 300 or anything equally awkward, you ll feel right at home. What s in it for you A board seat A clear equity stake A solid salary and benefits (to be discussed) A business on a sharp growth curve An MD who wants you to lead, not wait for instructions Where You ll be based in Northern Ireland or GB, with travel to regional offices, clients and projects. That means face time with the people who matter. If this sounds like your kind of thing, let s talk. No need for a polished CV. Just drop me a note or click apply: (url removed)
Jul 30, 2025
Full time
Operations Director You're probably already running the show somewhere else. But not getting the credit. Or the equity. Maybe you're still delivering for a boss who can't let go. Maybe you re stuck in a role where process beats progress. Maybe the board talks big about growth but still wants your weekly report in Excel. This isn t that. I ve been retained by RGM Vent to find someone serious. Not just about operations. About building something valuable. And having skin in the game when it pays off. RGM Vent has already scaled from £3m to £18m turnover in under three years. They re backed by private equity and led by an MD who s grown it from the ground up and still keeps things moving at pace. The next phase? £30m turnover. Larger projects. Bigger clients. An eventual exit north of £20m valuation. They ve built the board. Strengthened the commercial, people and finance leadership. Now they need someone to lead delivery, build resilience, and make growth feel easy. The job You ll take control of operational delivery. Margins. Systems. People. Risk. Quality. Six regional managers report to you. You sit on the board. You ll shape how the business scales and how it wins. And when you win, you benefit. Because there s proper equity on the table. What you ve probably done before Delivered £5 10m projects in M&E, building services, or complex install environments Led teams spread across regions or multiple sites Managed tier 2 subs, not just from a contract point of view, but actually getting stuff done on the ground Taken full ownership of P&L Fixed messy systems, scaled process without killing agility, and kept control while growing fast Bonus points if you ve worked in data centres, healthcare or pharma. And if you ve used Sage 300 or anything equally awkward, you ll feel right at home. What s in it for you A board seat A clear equity stake A solid salary and benefits (to be discussed) A business on a sharp growth curve An MD who wants you to lead, not wait for instructions Where You ll be based in Northern Ireland or GB, with travel to regional offices, clients and projects. That means face time with the people who matter. If this sounds like your kind of thing, let s talk. No need for a polished CV. Just drop me a note or click apply: (url removed)
The opportunity Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you'll be able to earn some extra cash doing a fun job that fits in with your other commitments. Pay The expected pay for this role is £20ph What we offer What can you expect as a casual worker at Delaware North? A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We're ready to meet you and welcome you to our team. What will you do? Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities. Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment. Management of security related incidents involving Delaware North personnel or in Delaware North operational areas. Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance. Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendation to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program. More about you Experienced in coaching and mentoring others to drive performance. Excellent communication skills with all levels of staff. Good working knowledge of managing operational standards & health and safety requirements, within a catering setting. Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations. Working knowledge of HR Employment law. Experience in conducting corporate investigation interviews. Investigation Report & Statement writing. Flexible to support mobile working across UK business. Able to work weekends and evening events to support Profit Protection & Compliance duties. Who we are In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can't wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us!
Jul 29, 2025
Full time
The opportunity Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you'll be able to earn some extra cash doing a fun job that fits in with your other commitments. Pay The expected pay for this role is £20ph What we offer What can you expect as a casual worker at Delaware North? A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We're ready to meet you and welcome you to our team. What will you do? Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities. Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment. Management of security related incidents involving Delaware North personnel or in Delaware North operational areas. Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance. Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendation to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program. More about you Experienced in coaching and mentoring others to drive performance. Excellent communication skills with all levels of staff. Good working knowledge of managing operational standards & health and safety requirements, within a catering setting. Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations. Working knowledge of HR Employment law. Experience in conducting corporate investigation interviews. Investigation Report & Statement writing. Flexible to support mobile working across UK business. Able to work weekends and evening events to support Profit Protection & Compliance duties. Who we are In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can't wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us!
DEPUTY STORE MANAGER - DAVENTRY Are you a Deputy Manager, Assistant Manager, Department Manager or Supervisor looking to take your retail career to the next level? Do you thrive in a fast-paced environment and have a passion for leading and mentoring your team? And do you have ambitions of being developed into a Store Manager of the future? Well, look no further B&M Retail are looking for a Deputy Store Manager to join our store team in Abbey Retail Park, Daventry! About the Role Reporting to the Store Manager, you'll assist in overseeing all aspects of your store's operations - leading your colleagues from the front and role modelling best practices to your team! You'll support in delivering fantastic store standards every day and will use your commercial knowledge to maximise sales potential in store.In this role, it's a partnership - you work closely with your Store Manager, andplay a key role in helping to run & lead a successful store. When your Store Manager isn't around, it's down to you! You'll take charge of your store and drive your team to deliver a fantastic result, day in & day out! Our managers at B&M aren't office managers. As a Deputy Store Manager, you're out there on the floor with your team, coaching and inspiring them to reach their full potential. You'll work shoulder to shoulder with your team, setting the pace & leading by example! To Be Successful, You Will: Be a Supportive Leader: Assist your Store Manager in running your store with passion, leading by example and driving a strong sense of teamwork Embrace Pace: You'll have experience working in a fast-paced environment and working with large volumes of stock/product Set the Standard: Assist with maintaining excellent store standards and consistently delivering KPIs, day in & day out! Coach a Winning Team: You'll love developing your team - working with them to identify and nurture talent & train them to achieve success! Love Retail: Demonstrate a true passion for retail and for your role, bringing your commercial knowledge to your team & store Drive Compliance: Support in driving compliance in your store, through stocktakes, Health & Safety and people processes Why B&M? B&M aren't just any retailer. We're one of the fastest growing in the UK, with over 750 stores and an exciting plan for more new openings this year. Joining B&M means you can be a part of an amazing journey. But it's not just our rapid expansion that sets us apart; it's our ongoing commitment to our people. Our growth is huge and is showing no signs of slowing down and with that, your prospects are endless! Your Progression Looking to progress in your role? The prospects are endless at B&M, and the sky's the limit for you as a Deputy Store Manager. We remain committed to developing our team and providing opportunities to everyone at all levels. In fact, over 80% of our retail managers are home grown, so your career growth comes as standard! Our focus on internal succession is something we're very proud of. Whether it's progression upwards or sideways, if you're looking to progress, B&M is the place for you! What You'll Receive: Competitive Salary & Bonus Package: Competitive salary with a rewarding annual bonus potential Clear Career Path: Job stability and a clear path for career progression your growth matters! Training and Development: Extensive on-the-job training and internal growth opportunities Store Discount: 10% store discount across all B&M Retail & Heron Foods stores, with regular double discount events Annual Leave: Up to 33 days of annual leave Exclusive Benefits: Exclusive colleague benefits, including discounts for retailers, hospitality, and more Wellbeing Support: Our Employee Assistant Programme provides wellbeing support & guidance to all B&M colleagues So, what are we looking for? It's essential that applicants have the following: Management experience within a fast-paced and high turnover Retail environment Experience managing medium to large sized teams A history of working towards & successfully delivering KPI's Flexibility to work a range of hours, including weekends & bank holidays Experience within an FMCG/big box setting is ideal, but not essential Do you think this sounds like the ideal role for you? Do you feelyou've got the people and commercial skills to successfully assist in running your own store? And are you ready to excel your career?Don't miss out submit your interest today! Roles at B&M can fill up fast - so at times, vacancies may be closed early. We would recommend applying as early as you can to avoid any disappointment. B&M Retail are an equal opportunity employer, committed to creating an inclusive and diverse workplace for all colleagues.
Jul 29, 2025
Full time
DEPUTY STORE MANAGER - DAVENTRY Are you a Deputy Manager, Assistant Manager, Department Manager or Supervisor looking to take your retail career to the next level? Do you thrive in a fast-paced environment and have a passion for leading and mentoring your team? And do you have ambitions of being developed into a Store Manager of the future? Well, look no further B&M Retail are looking for a Deputy Store Manager to join our store team in Abbey Retail Park, Daventry! About the Role Reporting to the Store Manager, you'll assist in overseeing all aspects of your store's operations - leading your colleagues from the front and role modelling best practices to your team! You'll support in delivering fantastic store standards every day and will use your commercial knowledge to maximise sales potential in store.In this role, it's a partnership - you work closely with your Store Manager, andplay a key role in helping to run & lead a successful store. When your Store Manager isn't around, it's down to you! You'll take charge of your store and drive your team to deliver a fantastic result, day in & day out! Our managers at B&M aren't office managers. As a Deputy Store Manager, you're out there on the floor with your team, coaching and inspiring them to reach their full potential. You'll work shoulder to shoulder with your team, setting the pace & leading by example! To Be Successful, You Will: Be a Supportive Leader: Assist your Store Manager in running your store with passion, leading by example and driving a strong sense of teamwork Embrace Pace: You'll have experience working in a fast-paced environment and working with large volumes of stock/product Set the Standard: Assist with maintaining excellent store standards and consistently delivering KPIs, day in & day out! Coach a Winning Team: You'll love developing your team - working with them to identify and nurture talent & train them to achieve success! Love Retail: Demonstrate a true passion for retail and for your role, bringing your commercial knowledge to your team & store Drive Compliance: Support in driving compliance in your store, through stocktakes, Health & Safety and people processes Why B&M? B&M aren't just any retailer. We're one of the fastest growing in the UK, with over 750 stores and an exciting plan for more new openings this year. Joining B&M means you can be a part of an amazing journey. But it's not just our rapid expansion that sets us apart; it's our ongoing commitment to our people. Our growth is huge and is showing no signs of slowing down and with that, your prospects are endless! Your Progression Looking to progress in your role? The prospects are endless at B&M, and the sky's the limit for you as a Deputy Store Manager. We remain committed to developing our team and providing opportunities to everyone at all levels. In fact, over 80% of our retail managers are home grown, so your career growth comes as standard! Our focus on internal succession is something we're very proud of. Whether it's progression upwards or sideways, if you're looking to progress, B&M is the place for you! What You'll Receive: Competitive Salary & Bonus Package: Competitive salary with a rewarding annual bonus potential Clear Career Path: Job stability and a clear path for career progression your growth matters! Training and Development: Extensive on-the-job training and internal growth opportunities Store Discount: 10% store discount across all B&M Retail & Heron Foods stores, with regular double discount events Annual Leave: Up to 33 days of annual leave Exclusive Benefits: Exclusive colleague benefits, including discounts for retailers, hospitality, and more Wellbeing Support: Our Employee Assistant Programme provides wellbeing support & guidance to all B&M colleagues So, what are we looking for? It's essential that applicants have the following: Management experience within a fast-paced and high turnover Retail environment Experience managing medium to large sized teams A history of working towards & successfully delivering KPI's Flexibility to work a range of hours, including weekends & bank holidays Experience within an FMCG/big box setting is ideal, but not essential Do you think this sounds like the ideal role for you? Do you feelyou've got the people and commercial skills to successfully assist in running your own store? And are you ready to excel your career?Don't miss out submit your interest today! Roles at B&M can fill up fast - so at times, vacancies may be closed early. We would recommend applying as early as you can to avoid any disappointment. B&M Retail are an equal opportunity employer, committed to creating an inclusive and diverse workplace for all colleagues.
Job Description Posted Thursday 17 July 2025 at 05:00 Expires Monday 1 September 2025 at 04:59 Built on the exceptional foundations of six leading event and community brands, Techoraco has been connecting leaders in fibre, towers, data centres and markets for over 25 years. With this heritage at our core, we are dedicated to using our strength, expertise, scale and standing to drive forward the most efficient and the most effective marketplaces across digital infrastructure and technology. ABOUT THE COMPANY Techoraco, a long-standing and trusted provider of large-scale, international networking events, memberships and news, that cover the complete digital infrastructure ecosystem from fibre, data centres, wireless access, subsea and satellite. For over two decades, our events have connected the leaders from more than 150 countries at our series of powerhouse events including: ITW, Metro Connect USA, Capacity Middle East, Datacloud Global Congress and Capacity Europe. The techoraco operations team is responsible for the operational delivery of over 20 annual telecoms and technology events and exhibitions, across North America, South America, Europe, Africa and Asia. Our events range from intimate leadership gatherings of 300 attendees to our flagship events of 5000+ attendees. JOB PURPOSE The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing large scale events and will have complete operational management, including full budgetary control whilst maximising profitability. PRINCIPAL ACCOUNTABILITIES Team Related Demonstrates strong leadership presence with the ability to inspire and motivate Develop a high-performance culture by championing best practices and professional development Acts as a trusted adviser and role model, leading by example with confidence and integrity Building a 'one team' ethos for all levels of the operational functions so that there is an expansion of career development, succession planning and opportunities across the teams as well as sharing of skills and best practice Manage and develop direct reports using KPIs to track performance Recruiting and training new members of the team Event Related Responsible for event delivery - with end-to-end accountability for operational management of all events including customer journeys and improving onsite experience Developing and monitoring clear project operational milestones Maximising the profitability, sustainability, and quality of each event through effective project and cost management, costs to deliver target profit margins Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology and innovations Managing end-to-end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk and sustainability assessment Working with sales team to create packages that are innovative and profitable, identifying fixed vs variable costs and securing appropriate margins and delivery on ROI Monthly reporting of costs vs revenues and detailed budgets and explanation of monthly variances with the Event Operations Director Adding value to the bottom line and the customer experience through innovative operations solutions and by establishing new profitable, distinct features at events. Highlighting clear financial and operational milestones with teams and cross departments KEY INTERFACES Venues and venue sourcing team Suppliers Event team - sales, production, marketing, customer services, editorial Own team - operations Management team Business specialists - legal, risk, data protection, security, compliance KNOWLEDGE, EXPERIENCE AND SKILLS ESSENTIAL An established track record of delivering international, large scale and complex events and awards in the B2B or B2C space managing both large scale exhibitions (150+ stands) and multi stream conferences globally Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) White glove experience for clients and customers implementation Extensive experience in team management/ line management experience for 3+ team members, able to demonstrate coaching and people development Solid examples of building and refining a high-quality event delivery experience for all customer groups Solid project management/oversight, collaborative nature combining strategic thinking, and attention to detail Tangible examples of experience in implementing innovation and creativity for large scale international events over 5000+ people, 150+ stands, 120+, meeting rooms Led and implemented ESG and DEI initiatives for events Experience in venue and supplier contracting and negotiation upwards of £2.5m Proven experience in managing compliance and roll out risk policies and documentation affecting international events and large-scale exhibitions without damaging the customer experience Proactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively Self-motivator and team motivator Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made Experience of developing and delivering new ideas, even in the face of long-established status quo No obstacles to international travel Right to work in the UK without need for visa sponsorship DESIRABLE Project managing events/projects and teams in other departments Experience of using and working with Salesforce, CVENT, NetSuite, ASP First Aid qualified/IOSH Managing Safety Certificate BEHAVIOURIAL COMPETENCIES Work well under pressure and to deadlines A willingness to travel and work late/overnight shifts on occasion Self-confident and clear decision making Agile and adaptable Conflict competent and opinionated Manages change and is open to change Solutions orientated BENEFITS Our new normal way of working is a two-and-a-half-day weekend (when events permit) and the ability to work flexibly mixing office and home-based working. Currently, staff are required to be in the office a minimum of one day a week, usually on a pre-agreed day (when broader team are in). You will receive a competitive salary as well as other benefits, including paid holidays, discretionary gifted days Access to LinkedIn learning for training and upskilling We are also an equal opportunities employer, welcoming applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age We offer a competitive compensation package which empowers our employees to thrive both professionally and personally. Our benefits package includes medical, dental and vision coverage, employer matching retirement plan, flexible work arrangements, vacation time & paid holidays, tuition reimbursement & learning resources. Techoraco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Jul 29, 2025
Full time
Job Description Posted Thursday 17 July 2025 at 05:00 Expires Monday 1 September 2025 at 04:59 Built on the exceptional foundations of six leading event and community brands, Techoraco has been connecting leaders in fibre, towers, data centres and markets for over 25 years. With this heritage at our core, we are dedicated to using our strength, expertise, scale and standing to drive forward the most efficient and the most effective marketplaces across digital infrastructure and technology. ABOUT THE COMPANY Techoraco, a long-standing and trusted provider of large-scale, international networking events, memberships and news, that cover the complete digital infrastructure ecosystem from fibre, data centres, wireless access, subsea and satellite. For over two decades, our events have connected the leaders from more than 150 countries at our series of powerhouse events including: ITW, Metro Connect USA, Capacity Middle East, Datacloud Global Congress and Capacity Europe. The techoraco operations team is responsible for the operational delivery of over 20 annual telecoms and technology events and exhibitions, across North America, South America, Europe, Africa and Asia. Our events range from intimate leadership gatherings of 300 attendees to our flagship events of 5000+ attendees. JOB PURPOSE The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing large scale events and will have complete operational management, including full budgetary control whilst maximising profitability. PRINCIPAL ACCOUNTABILITIES Team Related Demonstrates strong leadership presence with the ability to inspire and motivate Develop a high-performance culture by championing best practices and professional development Acts as a trusted adviser and role model, leading by example with confidence and integrity Building a 'one team' ethos for all levels of the operational functions so that there is an expansion of career development, succession planning and opportunities across the teams as well as sharing of skills and best practice Manage and develop direct reports using KPIs to track performance Recruiting and training new members of the team Event Related Responsible for event delivery - with end-to-end accountability for operational management of all events including customer journeys and improving onsite experience Developing and monitoring clear project operational milestones Maximising the profitability, sustainability, and quality of each event through effective project and cost management, costs to deliver target profit margins Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology and innovations Managing end-to-end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk and sustainability assessment Working with sales team to create packages that are innovative and profitable, identifying fixed vs variable costs and securing appropriate margins and delivery on ROI Monthly reporting of costs vs revenues and detailed budgets and explanation of monthly variances with the Event Operations Director Adding value to the bottom line and the customer experience through innovative operations solutions and by establishing new profitable, distinct features at events. Highlighting clear financial and operational milestones with teams and cross departments KEY INTERFACES Venues and venue sourcing team Suppliers Event team - sales, production, marketing, customer services, editorial Own team - operations Management team Business specialists - legal, risk, data protection, security, compliance KNOWLEDGE, EXPERIENCE AND SKILLS ESSENTIAL An established track record of delivering international, large scale and complex events and awards in the B2B or B2C space managing both large scale exhibitions (150+ stands) and multi stream conferences globally Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) White glove experience for clients and customers implementation Extensive experience in team management/ line management experience for 3+ team members, able to demonstrate coaching and people development Solid examples of building and refining a high-quality event delivery experience for all customer groups Solid project management/oversight, collaborative nature combining strategic thinking, and attention to detail Tangible examples of experience in implementing innovation and creativity for large scale international events over 5000+ people, 150+ stands, 120+, meeting rooms Led and implemented ESG and DEI initiatives for events Experience in venue and supplier contracting and negotiation upwards of £2.5m Proven experience in managing compliance and roll out risk policies and documentation affecting international events and large-scale exhibitions without damaging the customer experience Proactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively Self-motivator and team motivator Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made Experience of developing and delivering new ideas, even in the face of long-established status quo No obstacles to international travel Right to work in the UK without need for visa sponsorship DESIRABLE Project managing events/projects and teams in other departments Experience of using and working with Salesforce, CVENT, NetSuite, ASP First Aid qualified/IOSH Managing Safety Certificate BEHAVIOURIAL COMPETENCIES Work well under pressure and to deadlines A willingness to travel and work late/overnight shifts on occasion Self-confident and clear decision making Agile and adaptable Conflict competent and opinionated Manages change and is open to change Solutions orientated BENEFITS Our new normal way of working is a two-and-a-half-day weekend (when events permit) and the ability to work flexibly mixing office and home-based working. Currently, staff are required to be in the office a minimum of one day a week, usually on a pre-agreed day (when broader team are in). You will receive a competitive salary as well as other benefits, including paid holidays, discretionary gifted days Access to LinkedIn learning for training and upskilling We are also an equal opportunities employer, welcoming applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age We offer a competitive compensation package which empowers our employees to thrive both professionally and personally. Our benefits package includes medical, dental and vision coverage, employer matching retirement plan, flexible work arrangements, vacation time & paid holidays, tuition reimbursement & learning resources. Techoraco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Our client, a national property/ FM company are recruiting a Regional Facilities Manager to manage TFM (maintenance, cleaning and grounds maintenance contracts and health & safety) across a portfolio of multiple commercial sites in Yorkshire but could involve travel throughout the North. This really is great opportunity to develop your FM career with an ethical, fast growing business. Key Responsibilities for the Regional Facilities Manager: Oversee the operation and maintenance of multiple facilities within the Northwest UK region. Ensure all facilities are compliant with health and safety regulations. Coordinate with clients to understand their needs and ensure their satisfaction. Prepare and manage budgets for facilities operations and maintenance. Conduct regular inspections and audits of facilities to ensure standards are met. Implement energy-saving and sustainability initiatives. Handle emergency situations and develop contingency plans. Maintain accurate records and reports related to facilities management. The ideal candidate will be an experienced Facilities Management professional qualified in Health and Safety (IOSH or NEBOSH). You will have strong communications skills and be a customer service driven FM. This is a home based role with a good deal of travel. Clean driving licence essential. A salary of £42k - 47k is offered plus car allowance (£450 per month), fuel expenses, healthcare and pension.
Jul 29, 2025
Full time
Our client, a national property/ FM company are recruiting a Regional Facilities Manager to manage TFM (maintenance, cleaning and grounds maintenance contracts and health & safety) across a portfolio of multiple commercial sites in Yorkshire but could involve travel throughout the North. This really is great opportunity to develop your FM career with an ethical, fast growing business. Key Responsibilities for the Regional Facilities Manager: Oversee the operation and maintenance of multiple facilities within the Northwest UK region. Ensure all facilities are compliant with health and safety regulations. Coordinate with clients to understand their needs and ensure their satisfaction. Prepare and manage budgets for facilities operations and maintenance. Conduct regular inspections and audits of facilities to ensure standards are met. Implement energy-saving and sustainability initiatives. Handle emergency situations and develop contingency plans. Maintain accurate records and reports related to facilities management. The ideal candidate will be an experienced Facilities Management professional qualified in Health and Safety (IOSH or NEBOSH). You will have strong communications skills and be a customer service driven FM. This is a home based role with a good deal of travel. Clean driving licence essential. A salary of £42k - 47k is offered plus car allowance (£450 per month), fuel expenses, healthcare and pension.
Our purpose is to build a safer and more resilient digital world. Every day, we live this purpose by helping SecOps, ITOps, and engineering teams keep their organizations securely up and running. In 2024, Splunk was acquired by Cisco to help customers continue to build resilience across their entire digital footprint. Today, many of the world's largest and most complex organizations rely on Splunk to protect their mission-critical systems. Digital resilience is a team effort. Let's build it together. Are you an upbeat Software Sales Management Professional, with deep knowledge of SaaS, Recurring Revenue and using Renewals to drive Growth? If so, we are looking for you to join our team! This is a great opportunity to join us as we pursue our vision. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. We're committed to our work, customers, having fun and most importantly to each other's success. The Splunk Renewals team in EMEA is a result driven and collaborative bunch. We love to work as a team, celebrate success and learn from our losses. We have an excellent team culture based on respect, transparency and always doing the right thing! You will be accountable for the overall success and development of a renewals team, who drive customer retention, renewals and growth for Splunk's industry-leading enterprise software solutions. The role requires an individual who is customer focused, operationally astute, enjoys making data driven decisions, is at home collaborating with a broad range of stakeholders, has a strategic mindset and can coach and mentor a team as the function continues its transformation journey within Cisco. This is a senior leadership role with the responsibility to lead other managers. Territory to be covered: - Nordics, Belux, Netherlands, Switzerland, Austria, Germany and France - subject to change. Location - UK, Lisbon. Responsibilities: Strategic Align with organisational and corporate objectives to develop and execute a regional plan for revenue retention for the region. Lead change management initiatives across the region. Partner with other leaders across the business on strategic initiatives. Develop new ideas to efficiently scale and transform the business. Operational: Produce accurate and detailed regional forecasts on a minimum rolling 4 quarter basis. Consistently meet and exceed quarterly and annual renewal rate targets and other KPIs. Reduce churn target quarter on quarter through risk identification and risk mitigation recommendations using the available data, reports and dashboard. Define, streamline and implement internal business processes including development of operational and procedural guidelines. Collaboration Listen to other views but also be able to air your opinion with evidence and passion. Liaise with cross functional teams to mitigate renewal risk as part of the Unified Risk Management (URM) and Unified Engagement Model (UEM) - using the available tools, defined cadences and best practices. Liaise with the sales organisation to develop longer term account management strategies as required. Cross collaboration with the Partner team to ensure optimal execution of the renewal book of business. Leadership Represent or stand-in for the Director of EMEA Renewals as and when required - for example on regional/global forecast calls, meetings and relevant forums. Hire, develop and retain top renewal-sales talent. Lead daily activities of renewal sales professionals with a hands-on and problem-solving approach. Encourage growth and career development for the team through listening, performance evaluation, coaching and learning plan definition. Performance manage substandard performance. Have a thoughtful and clear approach to timely decision making. Approach conflict management in a decisive yet diplomatic manner. Requirements: You are laser focussed on Operational Excellence. You come from a SaaS sales background, where you have demonstrated a track record of positive results and strong competency in software sales management, driving growth, driving team development and performance. You know how a renewals sales business works. You are intimately familiar with the metrics and measures: Renewal and Churn Rates, Net Growth, and how to performance-manage and forecast your business on that basis. You have operated in a recurring revenue model, interacting closely with account management, customer success and operations teams to support growth and retention objectives. You thrive in managed change, and seek to push beyond the status-quo, seeking ways and means to drive outcomes and insights. You have the experience to make sound decisions and solve problems using data and other inputs. You have excellent organisational, operational, and time management skills. Strong interpersonal, communication and problem-solving skills and the ability to work effectively with a wide range of individuals in a diverse community You are autonomous and can manage an autonomous team. You can manage and train staff, including organising, prioritising, and scheduling work assignments. Proficient in MS Office Suite and Salesforce software applications Demonstrable history of achieving targets and professional growth through learning resulting in an increasing span of control. 10+ years of relevant leadership experience. Languages - fluent in written and oral English and a second European language can be advantageous. We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.
Jul 28, 2025
Full time
Our purpose is to build a safer and more resilient digital world. Every day, we live this purpose by helping SecOps, ITOps, and engineering teams keep their organizations securely up and running. In 2024, Splunk was acquired by Cisco to help customers continue to build resilience across their entire digital footprint. Today, many of the world's largest and most complex organizations rely on Splunk to protect their mission-critical systems. Digital resilience is a team effort. Let's build it together. Are you an upbeat Software Sales Management Professional, with deep knowledge of SaaS, Recurring Revenue and using Renewals to drive Growth? If so, we are looking for you to join our team! This is a great opportunity to join us as we pursue our vision. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. We're committed to our work, customers, having fun and most importantly to each other's success. The Splunk Renewals team in EMEA is a result driven and collaborative bunch. We love to work as a team, celebrate success and learn from our losses. We have an excellent team culture based on respect, transparency and always doing the right thing! You will be accountable for the overall success and development of a renewals team, who drive customer retention, renewals and growth for Splunk's industry-leading enterprise software solutions. The role requires an individual who is customer focused, operationally astute, enjoys making data driven decisions, is at home collaborating with a broad range of stakeholders, has a strategic mindset and can coach and mentor a team as the function continues its transformation journey within Cisco. This is a senior leadership role with the responsibility to lead other managers. Territory to be covered: - Nordics, Belux, Netherlands, Switzerland, Austria, Germany and France - subject to change. Location - UK, Lisbon. Responsibilities: Strategic Align with organisational and corporate objectives to develop and execute a regional plan for revenue retention for the region. Lead change management initiatives across the region. Partner with other leaders across the business on strategic initiatives. Develop new ideas to efficiently scale and transform the business. Operational: Produce accurate and detailed regional forecasts on a minimum rolling 4 quarter basis. Consistently meet and exceed quarterly and annual renewal rate targets and other KPIs. Reduce churn target quarter on quarter through risk identification and risk mitigation recommendations using the available data, reports and dashboard. Define, streamline and implement internal business processes including development of operational and procedural guidelines. Collaboration Listen to other views but also be able to air your opinion with evidence and passion. Liaise with cross functional teams to mitigate renewal risk as part of the Unified Risk Management (URM) and Unified Engagement Model (UEM) - using the available tools, defined cadences and best practices. Liaise with the sales organisation to develop longer term account management strategies as required. Cross collaboration with the Partner team to ensure optimal execution of the renewal book of business. Leadership Represent or stand-in for the Director of EMEA Renewals as and when required - for example on regional/global forecast calls, meetings and relevant forums. Hire, develop and retain top renewal-sales talent. Lead daily activities of renewal sales professionals with a hands-on and problem-solving approach. Encourage growth and career development for the team through listening, performance evaluation, coaching and learning plan definition. Performance manage substandard performance. Have a thoughtful and clear approach to timely decision making. Approach conflict management in a decisive yet diplomatic manner. Requirements: You are laser focussed on Operational Excellence. You come from a SaaS sales background, where you have demonstrated a track record of positive results and strong competency in software sales management, driving growth, driving team development and performance. You know how a renewals sales business works. You are intimately familiar with the metrics and measures: Renewal and Churn Rates, Net Growth, and how to performance-manage and forecast your business on that basis. You have operated in a recurring revenue model, interacting closely with account management, customer success and operations teams to support growth and retention objectives. You thrive in managed change, and seek to push beyond the status-quo, seeking ways and means to drive outcomes and insights. You have the experience to make sound decisions and solve problems using data and other inputs. You have excellent organisational, operational, and time management skills. Strong interpersonal, communication and problem-solving skills and the ability to work effectively with a wide range of individuals in a diverse community You are autonomous and can manage an autonomous team. You can manage and train staff, including organising, prioritising, and scheduling work assignments. Proficient in MS Office Suite and Salesforce software applications Demonstrable history of achieving targets and professional growth through learning resulting in an increasing span of control. 10+ years of relevant leadership experience. Languages - fluent in written and oral English and a second European language can be advantageous. We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.
Global Category Manager (m/f/d) page is loaded Global Category Manager (m/f/d) Apply locations London time type Full time posted on Posted 30+ Days Ago job requisition id R1331 Job Description Our Artificial Intelligence (AI) and High Performing Computer (HPC) business is growing fast as we invest in new data centres and GPU's to meet the growing demand of AI and cloud hosting for new and existing business to business clients. Northern Data Group began as a business start up in 2010 and now operates with over 200 global employees across Europe and North America covering brands of Ardent, Taiga and Peak. Our central Procurement and Logistics team is currently implementing new technology to improve compliance in downstream procurement processes so our focus can shift towards upstream strategic sourcing and supplier management to deliver improved performance and value from our supply chain. To support this shift in our exciting transformational journey we have new global category roles that will specialise in either: Data Centers, Construction & Facilities Management; Information Technology and Communications; Professional Services and Business Operations All roles report into the Global Head of Procurement and Logistics with a business partner dotted line into business segments dependent on category (eg. Ardent or Taiga). This role is based in our London Office offering a hybrid working model. YOUR QUALIFICATIONS Strong expertise in category at a global or regional level. Extensive experience in contract negotiation and category management. Successfully completed a degree in business or supply chain (or equivalent business related degree) and/or studying towards MCIPS. Desirable background in AI and High Performing Computer sector. YOUR REQUIREMENTS Proven experience in leading strategic (and tactical) sourcing reviews (RFP/RFI's), negotiations and provides in-depth category experience and supplier market knowledge. Excellent stakeholder management skills who is a key business partner/liaison between business segments and procurement, ensuring clear communication, collaboration and alignment of strategies. Able to manage key supplier relationships during the lifetime of the contract including performance monitoring to drive business commercial benefits. Ability to provide expert advice on procurement opportunities and procurement best practice. Utilises data to form a point of view, understands key cost drivers and identifies improvement opportunities Ability to drive compliance with third party risk management processes and champion supplier ESG initiatives Occasional travel required to visit sites in North America, Europe and key suppliers Candidate needs to be able to work in an ambiguous environment WHAT WE OFFER With us, you will work towards the future of HPC: From new, sustainable building methods for data centers to cooling concepts to software solutions for accelerated compute. Your approaches count: In official exchange formats or spontaneously at the coffee machine. At Northern Data, it's the best idea that counts - not the hierarchy. We're looking forward to getting your inputs! You make the difference in the company: Unlike in established corporations, at Northern Data you will really help shape things. From implementing new departments, to optimizing processes and culture. Best-in-class partners: The best work with Northern Data. This means a knowledge and time advantage from which your career and our customers benefit equally. Green by heart: Sustainability is at the core of Northern Data. With us, you actively work on the carbon neutrality of datacenters worldwide. Beginning with our infrastructure and continuing with the solutions for our clients, we work towards a green future. Home Office facts: Work with our international and virtual team flexible from home. And of course, your hardware wishes will be fulfilled to make your ideas for next level HPC come true. Your wellness matters: At Northern Data we have regular wellbeing initiatives that are designed to promote wellness, diversity, inclusion, and much more, ensuring a supportive and enriching environment for our global team. Similar Jobs (5) (Senior) Marketing Manager (m/f/d) locations 3 Locations time type Full time posted on Posted 30+ Days Ago Business Development Director - AI Platform-2 (m/f/d) locations London time type Full time posted on Posted 30+ Days Ago Director of Alliances - Nvidia (m/f/d) locations 2 Locations time type Full time posted on Posted 30+ Days Ago Northern Data Group is a global company with a European heart, driven by the spirit of Innovation Bravery to continuously push the boundaries of the Generative AI revolution and all the advancements that will follow. We deliver cutting-edge technology through best-in-class hardware, purpose-built data centers, and renewable energy systems that shape thefuture,today.
Jul 28, 2025
Full time
Global Category Manager (m/f/d) page is loaded Global Category Manager (m/f/d) Apply locations London time type Full time posted on Posted 30+ Days Ago job requisition id R1331 Job Description Our Artificial Intelligence (AI) and High Performing Computer (HPC) business is growing fast as we invest in new data centres and GPU's to meet the growing demand of AI and cloud hosting for new and existing business to business clients. Northern Data Group began as a business start up in 2010 and now operates with over 200 global employees across Europe and North America covering brands of Ardent, Taiga and Peak. Our central Procurement and Logistics team is currently implementing new technology to improve compliance in downstream procurement processes so our focus can shift towards upstream strategic sourcing and supplier management to deliver improved performance and value from our supply chain. To support this shift in our exciting transformational journey we have new global category roles that will specialise in either: Data Centers, Construction & Facilities Management; Information Technology and Communications; Professional Services and Business Operations All roles report into the Global Head of Procurement and Logistics with a business partner dotted line into business segments dependent on category (eg. Ardent or Taiga). This role is based in our London Office offering a hybrid working model. YOUR QUALIFICATIONS Strong expertise in category at a global or regional level. Extensive experience in contract negotiation and category management. Successfully completed a degree in business or supply chain (or equivalent business related degree) and/or studying towards MCIPS. Desirable background in AI and High Performing Computer sector. YOUR REQUIREMENTS Proven experience in leading strategic (and tactical) sourcing reviews (RFP/RFI's), negotiations and provides in-depth category experience and supplier market knowledge. Excellent stakeholder management skills who is a key business partner/liaison between business segments and procurement, ensuring clear communication, collaboration and alignment of strategies. Able to manage key supplier relationships during the lifetime of the contract including performance monitoring to drive business commercial benefits. Ability to provide expert advice on procurement opportunities and procurement best practice. Utilises data to form a point of view, understands key cost drivers and identifies improvement opportunities Ability to drive compliance with third party risk management processes and champion supplier ESG initiatives Occasional travel required to visit sites in North America, Europe and key suppliers Candidate needs to be able to work in an ambiguous environment WHAT WE OFFER With us, you will work towards the future of HPC: From new, sustainable building methods for data centers to cooling concepts to software solutions for accelerated compute. Your approaches count: In official exchange formats or spontaneously at the coffee machine. At Northern Data, it's the best idea that counts - not the hierarchy. We're looking forward to getting your inputs! You make the difference in the company: Unlike in established corporations, at Northern Data you will really help shape things. From implementing new departments, to optimizing processes and culture. Best-in-class partners: The best work with Northern Data. This means a knowledge and time advantage from which your career and our customers benefit equally. Green by heart: Sustainability is at the core of Northern Data. With us, you actively work on the carbon neutrality of datacenters worldwide. Beginning with our infrastructure and continuing with the solutions for our clients, we work towards a green future. Home Office facts: Work with our international and virtual team flexible from home. And of course, your hardware wishes will be fulfilled to make your ideas for next level HPC come true. Your wellness matters: At Northern Data we have regular wellbeing initiatives that are designed to promote wellness, diversity, inclusion, and much more, ensuring a supportive and enriching environment for our global team. Similar Jobs (5) (Senior) Marketing Manager (m/f/d) locations 3 Locations time type Full time posted on Posted 30+ Days Ago Business Development Director - AI Platform-2 (m/f/d) locations London time type Full time posted on Posted 30+ Days Ago Director of Alliances - Nvidia (m/f/d) locations 2 Locations time type Full time posted on Posted 30+ Days Ago Northern Data Group is a global company with a European heart, driven by the spirit of Innovation Bravery to continuously push the boundaries of the Generative AI revolution and all the advancements that will follow. We deliver cutting-edge technology through best-in-class hardware, purpose-built data centers, and renewable energy systems that shape thefuture,today.
Stephen James Consulting are partnering with one of their key clients in the search for a Regional Trainer. This newly created role of Regional Trainer, will be delivering inductions, mandatory and statutory training (MAST) Supporting a portfolio of care homes across the Northwest of England. As the Regional Trainer, you ll deliver in inductions, mandatory and statutory training (MAST), whilst supporting the wider learning agenda by promoting apprenticeships and leadership programmes. Key Accountabilities: Facilitating inductions and MAST across your region, including subjects such as first aid, moving & handling, person centred care. Delivering programmes to enhance our current colleague s careers. Working with the home managers to identify individual and group learning needs. Developing and delivering bespoke courses as required. Monitoring and reporting on training compliance. Supporting the operations team to drive compliance and achieve MAST targets. Observing care practices to monitor the efficiency of training. To be Shortlisted for this key role of Regional Trainer you will need the following experience: A training qualification (PTTLS, AET, QTS, PGCE or equivalent) or be working towards this. Previous experience of working in healthcare or learning and development (essential) A car with clean license, and be happy to travel across the homes. Excellent training delivery skills and great communication skills (both written and verbal) The ability to build relationships with people at all levels of the organisation. Have the ability to work effectively as part of a geographically dispersed team, whist managing your own workload according to the priority of your regional training needs. Excellent analytical and report writing skills. Ability to travel across the portfolio of homes, regularly carrying out your duties but will predominately be covering homes in the Yorkshire and Manchester region. This is an excellent opportunity to build and help shape the further of the training department. The care home provider continues to go from strength to strength has it continues to offer 1st class care. If you are interested in applying for this role of Regional Trainer please click apply now below.
Jul 27, 2025
Full time
Stephen James Consulting are partnering with one of their key clients in the search for a Regional Trainer. This newly created role of Regional Trainer, will be delivering inductions, mandatory and statutory training (MAST) Supporting a portfolio of care homes across the Northwest of England. As the Regional Trainer, you ll deliver in inductions, mandatory and statutory training (MAST), whilst supporting the wider learning agenda by promoting apprenticeships and leadership programmes. Key Accountabilities: Facilitating inductions and MAST across your region, including subjects such as first aid, moving & handling, person centred care. Delivering programmes to enhance our current colleague s careers. Working with the home managers to identify individual and group learning needs. Developing and delivering bespoke courses as required. Monitoring and reporting on training compliance. Supporting the operations team to drive compliance and achieve MAST targets. Observing care practices to monitor the efficiency of training. To be Shortlisted for this key role of Regional Trainer you will need the following experience: A training qualification (PTTLS, AET, QTS, PGCE or equivalent) or be working towards this. Previous experience of working in healthcare or learning and development (essential) A car with clean license, and be happy to travel across the homes. Excellent training delivery skills and great communication skills (both written and verbal) The ability to build relationships with people at all levels of the organisation. Have the ability to work effectively as part of a geographically dispersed team, whist managing your own workload according to the priority of your regional training needs. Excellent analytical and report writing skills. Ability to travel across the portfolio of homes, regularly carrying out your duties but will predominately be covering homes in the Yorkshire and Manchester region. This is an excellent opportunity to build and help shape the further of the training department. The care home provider continues to go from strength to strength has it continues to offer 1st class care. If you are interested in applying for this role of Regional Trainer please click apply now below.
Customer Experience Specialist Location: Hybrid and Didsbury, Manchester Salary Band: 34,081 - 37,467 Starting Salary 34,081 Full time / 35 hours per week - Permanent Agile working with 3 Days per week in the Office in Didsbury, Manchester (Fully office-based throughout the training period) About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness, and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues, and partners. Southway values diversity in all aspects of its communities and operations. The Role You will be joining the team at an exciting time as we continue to develop our customer feedback service. In this key role you will act as a brand ambassador for our organisation working closely with residents, colleagues and stakeholders to deliver an effective and inclusive complaint handling service for all our customers. You will triage feedback and work collaboratively with operational teams to provide a timely resolution whilst identifying themes and opportunities to improve service delivery. You will manage a personal caseload of complaints ensuring compliance in line with Complaint Handling Code requirements. Candidates An exciting opportunity has arisen in the Customer Experience Team for a Customer Experience Specialist and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. You will have experience in case management of complaints in a regulated environment. You will need a background in writing high quality complaint responses. A natural problem solver you will be outcome and solution focused with strong influencing skills and always demonstrating a high level of professionalism. You will be a confident communicator who can converse with a diverse range of customers across all communication channels including social media, telephone, digital and in writing. You will be highly organised and resilient and great at prioritising in a busy environment. Closing Date: Thursday 7 August 2025 Interview Date: Thursday 14 August 2025 For an informal discussion please contact Johnny Turner, Customer Experience Manager at . We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Jul 25, 2025
Full time
Customer Experience Specialist Location: Hybrid and Didsbury, Manchester Salary Band: 34,081 - 37,467 Starting Salary 34,081 Full time / 35 hours per week - Permanent Agile working with 3 Days per week in the Office in Didsbury, Manchester (Fully office-based throughout the training period) About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness, and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues, and partners. Southway values diversity in all aspects of its communities and operations. The Role You will be joining the team at an exciting time as we continue to develop our customer feedback service. In this key role you will act as a brand ambassador for our organisation working closely with residents, colleagues and stakeholders to deliver an effective and inclusive complaint handling service for all our customers. You will triage feedback and work collaboratively with operational teams to provide a timely resolution whilst identifying themes and opportunities to improve service delivery. You will manage a personal caseload of complaints ensuring compliance in line with Complaint Handling Code requirements. Candidates An exciting opportunity has arisen in the Customer Experience Team for a Customer Experience Specialist and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. You will have experience in case management of complaints in a regulated environment. You will need a background in writing high quality complaint responses. A natural problem solver you will be outcome and solution focused with strong influencing skills and always demonstrating a high level of professionalism. You will be a confident communicator who can converse with a diverse range of customers across all communication channels including social media, telephone, digital and in writing. You will be highly organised and resilient and great at prioritising in a busy environment. Closing Date: Thursday 7 August 2025 Interview Date: Thursday 14 August 2025 For an informal discussion please contact Johnny Turner, Customer Experience Manager at . We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
You are here: Home / News / News / RMA - The Royal Marines Charity - Senior Operations Manager RMA - The Royal Marines Charity - Senior Operations Manager THIS JOB VACANCY HAS NOW CLOSED Location: Scotland, UK Type of employment: Full-time Scotland About the Role : This is a new, Scotland-based role reporting to the Chief Operating Officer (COO). The purpose of the role is to develop and improve the RMA-TRMC (the Charity's) concept of operations in Scotland, Northern Ireland, and prescribed population areas of northern England (collectively known as the region). The incumbent will develop the strategic intent of the charity with guidance from the CEO and deputise for him and the SLT in the region where necessary. They should be able to demonstrate knowledge and experience of the Charity, its operations, the wider military charity sector, how veterans' affairs are managed in the region and enable the adoption of better practice where necessary. The role involves strategic planning, relationship management, and operational oversight to ensure the charity's mission is effectively carried out in the region. Key Responsibilities : Primary Responsibilities : Liaison and Advocacy : Act as the primary liaison between the charity and the Veterans Commissioner (Scotland), RBL Group, SSAFA, and other military third sector organisations. Advocate on behalf of Royal Marines veterans' affairs in the region, ensuring their needs and concerns are represented and addressed. Develop and maintain strong relationships with philanthropic High-Net-Worth Individuals (HNWIs), working closely with the Director of Fundraising and Communications and the Development Director to drive income growth. Support major events as needed, actively participating, guiding, and advising to maximise engagement, strengthen connections, and secure long-term support. Membership Activities : Lead all membership activities in the region in collaboration with the Membership Director, ensuring effective communication and support for RMA-TRMC branches. Provide a link between the serving Corps and the charity, offering help and assistance when necessary. Serve as the primary point of contact for Royal Marines veterans and their families in the region, providing guidance and support through existing RMA-TRMC channels and pillars. Operational Management : Develop and improve the charity's concept of operations in the region, aligning with the strategic intent set by the CEO. Deputise for the CEO and Senior Leadership Team (SLT) in the region when necessary, ensuring continuity of leadership and decision-making. Manage, guide, and advise the Fundraising Manager and Transition Support Officer (North), ensuring their activities align with the charity's goals and objectives. Secondary Responsibilities : Communication and PR : Ensure regional activities are communicated throughout RMA-TRMC and shared across all media channels and PR opportunities, enhancing the charity's visibility and impact. Work with the community fundraising team to support regional fundraising events, ensuring they are well-organised and successful. Skills and Experience : Interpersonal and Communication Skills : Excellent interpersonal and communication skills, with the ability to build and maintain positive relationships with beneficiaries, benefactors, partners, and other stakeholders. Demonstrate empathy and manage conflicts effectively, ensuring a supportive and collaborative environment. Organisational and Planning Skills : Strong organisational and planning skills, with the ability to meet deadlines without close supervision. Knowledge of data protection and database record keeping, ensuring compliance with relevant regulations. Financial and Budget Management : Financial budget monitoring experience, ensuring effective use of resources and alignment with the charity's financial goals. Flexibility and Travel : Willingness to travel region-wide for meetings and conferences when required, demonstrating flexibility and commitment to the role. Qualities : Demonstrate honesty, integrity, and sound judgement in all interactions. Independent thinker with the ability to act for the charity at a senior level in the region. Attention to detail and the ability to drive issues to successful conclusions. Organised with the ability to prioritise and fulfil numerous tasks. Effective negotiating and influencing skills. Ability to develop, motivate, and manage individuals and groups of supporters. Passionate about the cause with a strong desire to help others. Comfortable working in a military environment. Highly flexible with working hours to support wider charity activities. Conscientious, flexible, and adaptable nature to integrate and contribute with a small team at distance. Performance Metrics : Success in this role will be measured by the ability to meet fundraising targets, improve member engagement, and enhance the charity's operations in the region. Diversity and Inclusion : RMA-TRMC is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Additional Information : The role holder will maintain and further develop strong relationships with philanthropic High-Net-Worth Individuals (HNWI) in the region and assist, where appropriate, with major events, participating, guiding, and advising as necessary. The role holder will also lead or support all RMA membership activity in the region in direct liaison with the Membership Ops Director (OPCON), visiting and supporting RMA-TRMC branches in conjunction with the Membership Team. They will provide a complementary signposting function to those Royal Marines past and present that need charitable support in the region, by directing them to current support networks and staff through existing RMA-TRMC channels and pillars. The role holder will be diplomatic and approachable with a strong ability to communicate verbally and in writing. They will be a confident self-starter, at ease in a military environment and able to adapt as the Charity continues to evolve. They will lead on liaison with other military charities in the region. They will also require problem-solving skills and excellent judgement combined with a meticulous and disciplined approach to work with proven organisational and programme development skills. They must be able to prioritise a varied and busy workload, delivering to deadlines and acting without daily supervision. The role holder should be willing to attend events and meetings outside of normal working hours in the conduct of their duties and travel to the charity offices in Devon when necessary. Benefits 30 Days Annual leave, plus bank holidays Non-Contributory Pension Scheme Gym Access Workplace pension and life assurance after qualifying period Employee assistance scheme Personal development scheme Access to charity healthcare scheme (at cost) after qualifying period Salary: On Application If you are a confident self-starter with a passion for supporting veterans and their families, we encourage you to apply for this exciting opportunity to make a real difference in the lives of those who have served. How to Apply : To arrange an informal conversation about the role email Si Wright Chief Operation Officer Please submit your CV and a cover letter outlining your suitability for the role to Wendy . Closing date Friday 11 April 2025. For further information or to express interest, please get in touch with theEmployment & Education team via this email address or on . RMA - The Royal Marines Charity promotes employment opportunities on behalf of multiple companies and share their adverts. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. In light of recent events in Afghanistan, please find information and support resources here
Jul 25, 2025
Full time
You are here: Home / News / News / RMA - The Royal Marines Charity - Senior Operations Manager RMA - The Royal Marines Charity - Senior Operations Manager THIS JOB VACANCY HAS NOW CLOSED Location: Scotland, UK Type of employment: Full-time Scotland About the Role : This is a new, Scotland-based role reporting to the Chief Operating Officer (COO). The purpose of the role is to develop and improve the RMA-TRMC (the Charity's) concept of operations in Scotland, Northern Ireland, and prescribed population areas of northern England (collectively known as the region). The incumbent will develop the strategic intent of the charity with guidance from the CEO and deputise for him and the SLT in the region where necessary. They should be able to demonstrate knowledge and experience of the Charity, its operations, the wider military charity sector, how veterans' affairs are managed in the region and enable the adoption of better practice where necessary. The role involves strategic planning, relationship management, and operational oversight to ensure the charity's mission is effectively carried out in the region. Key Responsibilities : Primary Responsibilities : Liaison and Advocacy : Act as the primary liaison between the charity and the Veterans Commissioner (Scotland), RBL Group, SSAFA, and other military third sector organisations. Advocate on behalf of Royal Marines veterans' affairs in the region, ensuring their needs and concerns are represented and addressed. Develop and maintain strong relationships with philanthropic High-Net-Worth Individuals (HNWIs), working closely with the Director of Fundraising and Communications and the Development Director to drive income growth. Support major events as needed, actively participating, guiding, and advising to maximise engagement, strengthen connections, and secure long-term support. Membership Activities : Lead all membership activities in the region in collaboration with the Membership Director, ensuring effective communication and support for RMA-TRMC branches. Provide a link between the serving Corps and the charity, offering help and assistance when necessary. Serve as the primary point of contact for Royal Marines veterans and their families in the region, providing guidance and support through existing RMA-TRMC channels and pillars. Operational Management : Develop and improve the charity's concept of operations in the region, aligning with the strategic intent set by the CEO. Deputise for the CEO and Senior Leadership Team (SLT) in the region when necessary, ensuring continuity of leadership and decision-making. Manage, guide, and advise the Fundraising Manager and Transition Support Officer (North), ensuring their activities align with the charity's goals and objectives. Secondary Responsibilities : Communication and PR : Ensure regional activities are communicated throughout RMA-TRMC and shared across all media channels and PR opportunities, enhancing the charity's visibility and impact. Work with the community fundraising team to support regional fundraising events, ensuring they are well-organised and successful. Skills and Experience : Interpersonal and Communication Skills : Excellent interpersonal and communication skills, with the ability to build and maintain positive relationships with beneficiaries, benefactors, partners, and other stakeholders. Demonstrate empathy and manage conflicts effectively, ensuring a supportive and collaborative environment. Organisational and Planning Skills : Strong organisational and planning skills, with the ability to meet deadlines without close supervision. Knowledge of data protection and database record keeping, ensuring compliance with relevant regulations. Financial and Budget Management : Financial budget monitoring experience, ensuring effective use of resources and alignment with the charity's financial goals. Flexibility and Travel : Willingness to travel region-wide for meetings and conferences when required, demonstrating flexibility and commitment to the role. Qualities : Demonstrate honesty, integrity, and sound judgement in all interactions. Independent thinker with the ability to act for the charity at a senior level in the region. Attention to detail and the ability to drive issues to successful conclusions. Organised with the ability to prioritise and fulfil numerous tasks. Effective negotiating and influencing skills. Ability to develop, motivate, and manage individuals and groups of supporters. Passionate about the cause with a strong desire to help others. Comfortable working in a military environment. Highly flexible with working hours to support wider charity activities. Conscientious, flexible, and adaptable nature to integrate and contribute with a small team at distance. Performance Metrics : Success in this role will be measured by the ability to meet fundraising targets, improve member engagement, and enhance the charity's operations in the region. Diversity and Inclusion : RMA-TRMC is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Additional Information : The role holder will maintain and further develop strong relationships with philanthropic High-Net-Worth Individuals (HNWI) in the region and assist, where appropriate, with major events, participating, guiding, and advising as necessary. The role holder will also lead or support all RMA membership activity in the region in direct liaison with the Membership Ops Director (OPCON), visiting and supporting RMA-TRMC branches in conjunction with the Membership Team. They will provide a complementary signposting function to those Royal Marines past and present that need charitable support in the region, by directing them to current support networks and staff through existing RMA-TRMC channels and pillars. The role holder will be diplomatic and approachable with a strong ability to communicate verbally and in writing. They will be a confident self-starter, at ease in a military environment and able to adapt as the Charity continues to evolve. They will lead on liaison with other military charities in the region. They will also require problem-solving skills and excellent judgement combined with a meticulous and disciplined approach to work with proven organisational and programme development skills. They must be able to prioritise a varied and busy workload, delivering to deadlines and acting without daily supervision. The role holder should be willing to attend events and meetings outside of normal working hours in the conduct of their duties and travel to the charity offices in Devon when necessary. Benefits 30 Days Annual leave, plus bank holidays Non-Contributory Pension Scheme Gym Access Workplace pension and life assurance after qualifying period Employee assistance scheme Personal development scheme Access to charity healthcare scheme (at cost) after qualifying period Salary: On Application If you are a confident self-starter with a passion for supporting veterans and their families, we encourage you to apply for this exciting opportunity to make a real difference in the lives of those who have served. How to Apply : To arrange an informal conversation about the role email Si Wright Chief Operation Officer Please submit your CV and a cover letter outlining your suitability for the role to Wendy . Closing date Friday 11 April 2025. For further information or to express interest, please get in touch with theEmployment & Education team via this email address or on . RMA - The Royal Marines Charity promotes employment opportunities on behalf of multiple companies and share their adverts. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. In light of recent events in Afghanistan, please find information and support resources here
360Learning is looking for a Business Development Representative (BDR) to join our DACH team. Your role will consist of generating opportunities from 360Learning top priority, highest potential accounts. As the owner of these accounts, you will be in charge of creating business opportunities for DACH Account Executives through inbound and outbound leads qualification. You will leverage bleeding-edge Sales Development Techniques & tools to engage prospects. This position will play a key role in building a strong sales pipeline. More specifically, you will be in charge of your territory to qualify inbound and outbound leads and pitch our product to interested prospects. Throughout your conversations, you will detect customer pain points, understand their context, and how we can help. You will evangelize collaborative learning in the market, and present the 360Learning value proposition. Working in close collaboration with your coach, marketing operations, demand gen, and sales, you will benefit from thorough onboarding and continuous learning & coaching opportunities as you grow. Within 1 month, you will: Finish onboarding and begin your core role as a BDR Master the pitch and qualification methodology Start qualifying leads and create your first opportunities for the AEs Within 3 months, you will: Fully master our tool stack and ramp up Act as a partner to the Account Executives Qualify your first SQL opportunities Master how to prioritize your inbound and outbound leads pipeline and forecast your performance Polish your qualification method to an advanced level Master our tool stack SalesLoft, LinkedIn's Sales Navigator, Gong, etc. Within 6 months, you will: Be fully ramped on inbound and outbound methodologies Achieve and exceed monthly quotas Sales Qualified Leads Partner with Marketing to improve lead quality and get creative by bringing innovative lead generation ideas to weekly meetings Research trends and best practices for creating interest and engagement Within 12 months, you will: Contribute as a subject-matter expert on the 360Learning platform and share your knowledge with the rest of the organization Be involved in the onboarding of new members of the team The Skills Set: First experience in a B2B SaaS environment, as a BDR, SDR or Inside Sales Previous experience in inbound lead generation and/or outbound Preferred but not mandatory: experience using Salesforce, Salesloft, and Gong Strong written and verbal communication skills Active listening skills, ability to uncover customer needs and adaptability (fast-paced environment) Native German and fluent English (B2 level or equivalent) proficiency You show enthusiasm for our culture explained here: What we offer: Compensation:Package includes base salary, a variable component and equity Benefits:Health Benefits - Medical, Vision, Dental, Life, Accidental Death & Personal Loss, and Disability coverage, Employee Care Line. Balance:Flexible hours, Total work from home possible anywhere in the UK Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group's activities and providing a quick path to impact Corporate Social Responsibility: Review our CSR Charter: Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: & find out more about the teams, product and processes Interview Process: Phone Screen with our Talent Acquisition Manager Discovery interview with our Head of Business Development EMEA Roleplay with our DACH Account Executive Coach and our Head of Business Development EMEA Clarification Meeting with a DACH BDR Culture-fit Meeting with our CRO Offer! Get ready using our Knowledge Base: Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners-all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Jul 24, 2025
Full time
360Learning is looking for a Business Development Representative (BDR) to join our DACH team. Your role will consist of generating opportunities from 360Learning top priority, highest potential accounts. As the owner of these accounts, you will be in charge of creating business opportunities for DACH Account Executives through inbound and outbound leads qualification. You will leverage bleeding-edge Sales Development Techniques & tools to engage prospects. This position will play a key role in building a strong sales pipeline. More specifically, you will be in charge of your territory to qualify inbound and outbound leads and pitch our product to interested prospects. Throughout your conversations, you will detect customer pain points, understand their context, and how we can help. You will evangelize collaborative learning in the market, and present the 360Learning value proposition. Working in close collaboration with your coach, marketing operations, demand gen, and sales, you will benefit from thorough onboarding and continuous learning & coaching opportunities as you grow. Within 1 month, you will: Finish onboarding and begin your core role as a BDR Master the pitch and qualification methodology Start qualifying leads and create your first opportunities for the AEs Within 3 months, you will: Fully master our tool stack and ramp up Act as a partner to the Account Executives Qualify your first SQL opportunities Master how to prioritize your inbound and outbound leads pipeline and forecast your performance Polish your qualification method to an advanced level Master our tool stack SalesLoft, LinkedIn's Sales Navigator, Gong, etc. Within 6 months, you will: Be fully ramped on inbound and outbound methodologies Achieve and exceed monthly quotas Sales Qualified Leads Partner with Marketing to improve lead quality and get creative by bringing innovative lead generation ideas to weekly meetings Research trends and best practices for creating interest and engagement Within 12 months, you will: Contribute as a subject-matter expert on the 360Learning platform and share your knowledge with the rest of the organization Be involved in the onboarding of new members of the team The Skills Set: First experience in a B2B SaaS environment, as a BDR, SDR or Inside Sales Previous experience in inbound lead generation and/or outbound Preferred but not mandatory: experience using Salesforce, Salesloft, and Gong Strong written and verbal communication skills Active listening skills, ability to uncover customer needs and adaptability (fast-paced environment) Native German and fluent English (B2 level or equivalent) proficiency You show enthusiasm for our culture explained here: What we offer: Compensation:Package includes base salary, a variable component and equity Benefits:Health Benefits - Medical, Vision, Dental, Life, Accidental Death & Personal Loss, and Disability coverage, Employee Care Line. Balance:Flexible hours, Total work from home possible anywhere in the UK Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group's activities and providing a quick path to impact Corporate Social Responsibility: Review our CSR Charter: Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: & find out more about the teams, product and processes Interview Process: Phone Screen with our Talent Acquisition Manager Discovery interview with our Head of Business Development EMEA Roleplay with our DACH Account Executive Coach and our Head of Business Development EMEA Clarification Meeting with a DACH BDR Culture-fit Meeting with our CRO Offer! Get ready using our Knowledge Base: Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners-all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
The business known in the Construction industry as a top principal contractor to work for has grown steadily over the years and is again in a phase of growth, winning projects across Northern Major cities such as Leeds & Manchester. With the MD heavily invested in safety and quality operations you ll be part of a collaborative health and safety team, reporting into an experienced H&S Manager who always puts the team first. This Home based role offers plenty of autonomy and trust, giving you the freedom to make it your own while being supported by a wider SHEQ function. This is a great opportunity for a confident site-based professional who enjoys building relationships, driving best practice on the ground, and having the freedom to manage their own diary across sites across Leeds, Sheffield & Manchester. Key responsibilities of the Health and Safety Advisor include: Conducting site-based inspections, audits and accident investigations. Supporting site teams and subcontractors with compliance and engagement. Leading proactive initiatives including toolbox talks and safety campaigns. Contributing to continuous improvement and sharing best practice across projects. Liaising with internal and external stakeholders to promote a positive culture. Why consider this Health and Safety Advisor role? Key role in a growing team with strong backing and senior leadership support. Stability with exposure to high-value construction projects. Collaborative and forward-thinking safety culture with true buy in from Senior Leaders. Home based role covering regional sites, giving you back that all important work-life balance. Informal, relaxed but professional environment, focused on people. No micromanagement trust and autonomy from day one. Ongoing investment in people, training and development. What s in it for you? Salary of £47,000 £3,500 car allowance + Full mileage expenditure Healthcare cash plan 22 days holiday + bank holidays + Christmas shutdown (no leave deducted) Career development support and clear progression routes What we re looking for: NEBOSH General or Construction Certificate (essential) Comfortable working independently and managing your own schedule Experience in construction, civils or infrastructure projects Full UK Driving Licence (essential) If you re looking for the next step in your health and safety career and value flexibility, support and the chance to work on large-scale builds; we d love to hear from you.
Jul 24, 2025
Full time
The business known in the Construction industry as a top principal contractor to work for has grown steadily over the years and is again in a phase of growth, winning projects across Northern Major cities such as Leeds & Manchester. With the MD heavily invested in safety and quality operations you ll be part of a collaborative health and safety team, reporting into an experienced H&S Manager who always puts the team first. This Home based role offers plenty of autonomy and trust, giving you the freedom to make it your own while being supported by a wider SHEQ function. This is a great opportunity for a confident site-based professional who enjoys building relationships, driving best practice on the ground, and having the freedom to manage their own diary across sites across Leeds, Sheffield & Manchester. Key responsibilities of the Health and Safety Advisor include: Conducting site-based inspections, audits and accident investigations. Supporting site teams and subcontractors with compliance and engagement. Leading proactive initiatives including toolbox talks and safety campaigns. Contributing to continuous improvement and sharing best practice across projects. Liaising with internal and external stakeholders to promote a positive culture. Why consider this Health and Safety Advisor role? Key role in a growing team with strong backing and senior leadership support. Stability with exposure to high-value construction projects. Collaborative and forward-thinking safety culture with true buy in from Senior Leaders. Home based role covering regional sites, giving you back that all important work-life balance. Informal, relaxed but professional environment, focused on people. No micromanagement trust and autonomy from day one. Ongoing investment in people, training and development. What s in it for you? Salary of £47,000 £3,500 car allowance + Full mileage expenditure Healthcare cash plan 22 days holiday + bank holidays + Christmas shutdown (no leave deducted) Career development support and clear progression routes What we re looking for: NEBOSH General or Construction Certificate (essential) Comfortable working independently and managing your own schedule Experience in construction, civils or infrastructure projects Full UK Driving Licence (essential) If you re looking for the next step in your health and safety career and value flexibility, support and the chance to work on large-scale builds; we d love to hear from you.
Senior Software Engineer (Web & iPortal) About iProov iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers and work with fantastic customers across a number of industry sectors - organizations using our technology include the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS and many more. Additionally, iProov is an emerging leader in a new phase of airport biometric technology. As a rapidly growing company specializing in the development and deployment of cutting-edge physical technology solutions, we are committed to delivering high-quality, reliable products and exceptional customer service. We are seeking a highly motivated and technically skilled Operations Manager to join our team and play a crucial role in ensuring the successful deployment and operation of our solutions within North American airports and beyond. The Role Reports to : Head of Web & iPortal Development Location : WeWork Waterloo, London, SW16 1JH - Hybrid (at least once per week in the office) Comp: Negotiable (Base) + Company Performance Bonus (10%) + Growth Shares + iProov UK Benefits iProov's Web SDK is pushing the boundaries of what is possible with web technologies today. The Web SDK provides a widely available, usable product that forms part of a system that delivers a number of social benefits to society, from remote onboarding to banks and healthcare to safe authentication for national infrastructure and services. Our vision is to provide this experience with native-level performance across the broadest range of devices possible. As with any interactive experience on the web, we know this is a challenging environment in which to deliver an SDK: it needs to fit into our customer's app framework and work in a variety of configurations; it's a rewarding feeling when we thread the needle through and watch how our releases perform on our dashboards and monitoring systems. How you can make an impact Applying deep technical expertise of emerging technologies to provide insight and technical leadership to promote new ideas. Owning the responsibility with the technical lead for planning and execution of complex feature deliveries. Providing hands-on technical contribution in a way that embodies our company values - focusing on achieving the remarkable and working as a team. Working with our product, science, platform and customer success teams to ensure we're delivering the best service and building the best products. Fostering the technical team's culture of innovation, iteration and inquisitiveness. Maintaining a deep understanding of technology and customers trends and opportunities Designing quality standards and driving teams to achieve Quality Excellence across iProov products Embedding a culture of collaboration, learning and empowerment Shaping the engineering culture by implementing best development practices What we would like to see from you Expert knowledge of vanilla JavaScript/TypeScript Understanding of WebAssembly Deep understanding of web security issues Significant hands-on experience with React Experience at developing services (RESTful API) including strong authentication (using JWT, 3rd party identity provider, etc), ORM and SQL or NoSQL (document oriented) databases Commercial experience designing and building CI/CD, CDNs, RESTful APIs Strong experience writing easily testable code (e.g. using dependency injection) Experience in cloud technologies (GCP preferred), IaC (e.g. Terraform), containers, container orchestration (e.g. Kubernetes), virtualisation and web servers Experience building software that scale Ability to share knowledge and mentor other team member s Benefits 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service) Growth Shares allocated after passing probation (6 months of service) Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme Nursery Sacrifice Scheme Work Overseas Perk - Work globally for up to 2 weeks Life Assurance SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family Award winning L&D platform with personal allocated training budgets Enhanced paid family leave Pension - 5% employee, 3% employer Flexible hybrid working environment Free Barista Coffee/Tea, biscuits with fruit in the WeWork office Free access to WeWork discounts and free online well-being sessions Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: Private Health cover including Dental, Optical, and Audiology 50% off monthly gym memberships Apple watches significantly discounted based member vitality status Half price trainers with Runners Need Weekly rewards - Free coffee with Café Nero Monthly rewards - Free Cinema ticket Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status Amazon prime free months based on activity Up to 25% cashback at Waitrose when buying healthy foods 75% off stays at Champneys Health Spas Allen Carr's £299 no smoking programme for free Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace Discounts on Weight Watchers 50%-80% off Comprehensive Private Health screenings Due to the nature of our work, we may require our staff to pass a UK Security Clearance check. As such, any offer would also depend on your ability to adhere to the UK Security check criteria.
Jul 24, 2025
Full time
Senior Software Engineer (Web & iPortal) About iProov iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers and work with fantastic customers across a number of industry sectors - organizations using our technology include the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS and many more. Additionally, iProov is an emerging leader in a new phase of airport biometric technology. As a rapidly growing company specializing in the development and deployment of cutting-edge physical technology solutions, we are committed to delivering high-quality, reliable products and exceptional customer service. We are seeking a highly motivated and technically skilled Operations Manager to join our team and play a crucial role in ensuring the successful deployment and operation of our solutions within North American airports and beyond. The Role Reports to : Head of Web & iPortal Development Location : WeWork Waterloo, London, SW16 1JH - Hybrid (at least once per week in the office) Comp: Negotiable (Base) + Company Performance Bonus (10%) + Growth Shares + iProov UK Benefits iProov's Web SDK is pushing the boundaries of what is possible with web technologies today. The Web SDK provides a widely available, usable product that forms part of a system that delivers a number of social benefits to society, from remote onboarding to banks and healthcare to safe authentication for national infrastructure and services. Our vision is to provide this experience with native-level performance across the broadest range of devices possible. As with any interactive experience on the web, we know this is a challenging environment in which to deliver an SDK: it needs to fit into our customer's app framework and work in a variety of configurations; it's a rewarding feeling when we thread the needle through and watch how our releases perform on our dashboards and monitoring systems. How you can make an impact Applying deep technical expertise of emerging technologies to provide insight and technical leadership to promote new ideas. Owning the responsibility with the technical lead for planning and execution of complex feature deliveries. Providing hands-on technical contribution in a way that embodies our company values - focusing on achieving the remarkable and working as a team. Working with our product, science, platform and customer success teams to ensure we're delivering the best service and building the best products. Fostering the technical team's culture of innovation, iteration and inquisitiveness. Maintaining a deep understanding of technology and customers trends and opportunities Designing quality standards and driving teams to achieve Quality Excellence across iProov products Embedding a culture of collaboration, learning and empowerment Shaping the engineering culture by implementing best development practices What we would like to see from you Expert knowledge of vanilla JavaScript/TypeScript Understanding of WebAssembly Deep understanding of web security issues Significant hands-on experience with React Experience at developing services (RESTful API) including strong authentication (using JWT, 3rd party identity provider, etc), ORM and SQL or NoSQL (document oriented) databases Commercial experience designing and building CI/CD, CDNs, RESTful APIs Strong experience writing easily testable code (e.g. using dependency injection) Experience in cloud technologies (GCP preferred), IaC (e.g. Terraform), containers, container orchestration (e.g. Kubernetes), virtualisation and web servers Experience building software that scale Ability to share knowledge and mentor other team member s Benefits 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service) Growth Shares allocated after passing probation (6 months of service) Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme Nursery Sacrifice Scheme Work Overseas Perk - Work globally for up to 2 weeks Life Assurance SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family Award winning L&D platform with personal allocated training budgets Enhanced paid family leave Pension - 5% employee, 3% employer Flexible hybrid working environment Free Barista Coffee/Tea, biscuits with fruit in the WeWork office Free access to WeWork discounts and free online well-being sessions Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: Private Health cover including Dental, Optical, and Audiology 50% off monthly gym memberships Apple watches significantly discounted based member vitality status Half price trainers with Runners Need Weekly rewards - Free coffee with Café Nero Monthly rewards - Free Cinema ticket Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status Amazon prime free months based on activity Up to 25% cashback at Waitrose when buying healthy foods 75% off stays at Champneys Health Spas Allen Carr's £299 no smoking programme for free Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace Discounts on Weight Watchers 50%-80% off Comprehensive Private Health screenings Due to the nature of our work, we may require our staff to pass a UK Security Clearance check. As such, any offer would also depend on your ability to adhere to the UK Security check criteria.
Customer Hub Advisors Location: Didsbury, Manchester Salary: 27,000 to 29,569 per annum (Starting salary 27,000) Permanent / Full Time / 35 hours per week Currently between 08:00 and 17:30 Monday - Friday Agile working with 3 Days per week in the Office (Office Based throughout training period) About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. Customer Hub The Customer Hub is the first point of contact for all inbound customer enquiries, the majority of which are dealt with at first point of contact by the team. Our Hub Advisors are trained to be able to offer advice and guidance on a range of housing related issues and the calls that we receive can often be challenging or complex in nature. We have three specialised teams within the Hub, Repairs, Tenancy and Customer Experience with each team specialising in a range of tasks. Additionally, this team carry out a wide and varied range of administrative tasks related to the delivery of our core landlord services. These include specialist tasks such as: Tenancy: processing rehousing housing applications, setting up payment plans for arrears Repairs : repairs Planning, and Scheduling, Repairs Admin Tasks Customers : dealing with digital transactions including social media, Complaints and MP and Councillor Enquiries. We recognise that this is demanding role that extends beyond basic call handling and feel that the competitive salary reflects the complex nature of these positions. Candidates We are seeking enthusiastic and motivated individuals who can demonstrate a successful track record of customer service expertise. The post holder will be expected to have good written, verbal communication & telephony skills, be customer focused and willing to work flexibly in a changing environment. Closing Date: 9am Wednesday 6 August 2025 Interviews / assessment: Thursday 14 August 2025 Expected Start Date: September 2025 Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. For an informal discussion, please contact Tricia Woollam, Customer Hub Manager, on (phone number removed) Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are from an Ethnic Minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Jul 24, 2025
Full time
Customer Hub Advisors Location: Didsbury, Manchester Salary: 27,000 to 29,569 per annum (Starting salary 27,000) Permanent / Full Time / 35 hours per week Currently between 08:00 and 17:30 Monday - Friday Agile working with 3 Days per week in the Office (Office Based throughout training period) About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. Customer Hub The Customer Hub is the first point of contact for all inbound customer enquiries, the majority of which are dealt with at first point of contact by the team. Our Hub Advisors are trained to be able to offer advice and guidance on a range of housing related issues and the calls that we receive can often be challenging or complex in nature. We have three specialised teams within the Hub, Repairs, Tenancy and Customer Experience with each team specialising in a range of tasks. Additionally, this team carry out a wide and varied range of administrative tasks related to the delivery of our core landlord services. These include specialist tasks such as: Tenancy: processing rehousing housing applications, setting up payment plans for arrears Repairs : repairs Planning, and Scheduling, Repairs Admin Tasks Customers : dealing with digital transactions including social media, Complaints and MP and Councillor Enquiries. We recognise that this is demanding role that extends beyond basic call handling and feel that the competitive salary reflects the complex nature of these positions. Candidates We are seeking enthusiastic and motivated individuals who can demonstrate a successful track record of customer service expertise. The post holder will be expected to have good written, verbal communication & telephony skills, be customer focused and willing to work flexibly in a changing environment. Closing Date: 9am Wednesday 6 August 2025 Interviews / assessment: Thursday 14 August 2025 Expected Start Date: September 2025 Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. For an informal discussion, please contact Tricia Woollam, Customer Hub Manager, on (phone number removed) Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are from an Ethnic Minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
