Supported Housing Officer

BDS are currently working with a local housing association to recruit a Sheltered Housing scheme manager to provide a housing management service within one of their sheltered services for the over 55s in Hillingdon.

Duties:

• Daily welfare checks to residents.
• Facilitate property lettings and tenant communication for smooth onboarding
• Conduct regular health and safety checks to ensure property conditions are well-maintained.
• Coordinate with external agencies and providers when necessary.
• Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears
• Act promptly on complaints regarding anti-social behaviour, escalating where needed.
• Report communal area repairs and maintain strong partnerships with external support agencies.

Criteria:

• The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting.
• Strong understanding of tenant and housing management, particularly for older adults
• Confident in conducting health and safety checks within residential environments
• Effective communicator, able to handle complaints and uphold tenancy agreements
• Experience working collaboratively with external agencies to support tenants' needs

Hours: 36 per week

Pay: 20.00 per hour umbrella.

This is a temporary ongoing role in the first instance though a permanent opportunity may become available at a later date.

Please note; this role requires a full enhanced DBS Certificate dated in the previous 12 months.