Senior Vice President, UK

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Senior Vice President, UK page is loaded Senior Vice President, UK Apply locations Feltham time type Full time posted on Posted Today job requisition id R About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post -

ACCOUNTABILITIES

The SVP UK will be responsible for driving, and adjusting as necessary, Toll's strategic plan in the following key areas:

Actively seeking and converting growth opportunities Developing the necessary business and market plans to execute Tolls strategic plan and annual operating budgets, including the processes for actively monitoring and managing both short term and longer term objectives Ensuring Business Unit plans are developed and any new core capabilities to ensure success are acquired and/or developed Pursuing organic and developmental growth by:

• Seeking out points of differentiation and capability that allows creation of a compelling customer value proposition;
• Providing innovative/customised solutions in new business relationships;
• Continuing to provide optimised cost / service options for our customers achieving annualised new business growth via market penetration and product extension; and
• Renewing existing business through nurturing of customer relationships and flawless service delivery.

Providing Business Development, Operational and Account Management support within the Business Unit Driving a culture of Operational Excellence and Continuous Improvement throughout the business Building a high performing leadership team and organisational culture through the development and delivery of an effective people and organisation strategy Build and sustain strong engagement with management and entire team with a focus on alignment of goals and strategy to drive overall performance

Working collaboratively with other parts of the Toll business within and outside of the TGF Division in order to identify and support specific customer opportunities, strategies, cost reduction and performance enhancement. Fully implementing the Toll culture, and adhering to all policies, procedures and practices while living the core values at all times

PRIMARY RESPONSIBILITIES AND DECISIONS/ LEVEL OF AUTHORITY

• Develop and drive the business to meet the strategic and financial objectives of the UK
• Translate the divisional strategy into specific objectives, concrete targets and key priority initiatives
• Establish capability required to achieve the strategy (people, services, networks, technology, financial, etc.)
• Drive growth and innovation across the business, setting stretch targets for growth and the deployment of innovative services, processes and technologies
• Align and reinforce initiatives to achieve sustainable impact
• Establish the overall systems, standards and codes of work behaviour in the business or operations ensuring excellence in customer service, reliability and efficiency, and sustainable safety and environmental performance
• Continually uphold the highest standards so they become part of the culture
• Maximise profitability of operations by managing increased, sustainable financial performance and goal accomplishment
• Create and sustain an environment in the operation where putting the customer first is the normal way of business, where customers have trust and confidence in their dealings with the company as One Toll, and where this is seen as a key factor in Toll's success
• Drive future business growth through markets, customers, innovative services and technologies
• Drive improvements in work practices and business processes
• Produce quality revenue, reducing the cost base and controlling costs, to deliver sustainable earnings
• Drive to achieve the highest standards in safety, efficiency and superior service delivery in everything we do
• Manage and review KPIs at each branch and take appropriate action
• Establish and implement sound marketing, operating, maintenance and financial plans, which are compatible with corporate guidelines and strategic plans
• Responsible for all revenue, expense and capital budgets for the business
• Continually monitor market activity, that may affect company product lines and evaluate based on cost/benefit analysis
• As a member of the senior management of TGF share in and contribute to the future growth and prosperity of the business
• Liaise closely with Regional and global Toll businesses / countries regarding business opportunities, coordination of operations, and deployment of people and equipment to optimum advantage
• Ensure that corrective action(s) will be / have been taken on quality issues where appropriate
• Delivering year-on-year improvement in safety and supporting a positive health and safety culture
• Perform other duties assigned by Executive Vice President, EMEA and participate in management meetings

Knowledge/Experience

• A senior leader with deep knowledge of the global forwarding and logistics industry
• Demonstrated success in leading complex operations within a matrixed, international environment
• Experience in change-related roles on large, complex projects/transactions with challenging business outcomes
• Knowledge on how to manage operations, set and meet work priorities to achieve outcomes within time frames and budgets
• Experience dealing with stakeholders and ability to facilitate collaborative forums
• Proven ability to work in an international, multi-cultural environment
• Knowledge of global forwarding & logistics business, and TGF's competitive & regulatory landscape.
• Experience negotiating contracts
• Leadership through developing and using effective strategies, change management and interpersonal skills
• Effective management for high performance and development of individual and team capabilities Demonstrable coaching and mentoring skills

Technical/Professional Skills required

• Ability to embrace and champion change in a dynamic, ambiguous and challenging business environment
• Strong communication and relationship building skills with the ability to influence at all levels of the UK and global organisation and deliver positive change
• Strong presentation, facilitation skills. Excellent organisational and time management skills
• Risk Management - ability to identify and analyse areas of risk and subsequently provide advice and constructive input to the development of best practice in strategic and business planning
• Demonstrated critical thinking, using logic and reasoning to identify strengths, weaknesses, opportunities and risks, and identifying alternative solutions or approaches
• Strong interpersonal/communication skills

ESSENTIAL PERSONAL ATTRIBUTES

• Excellent analytical, conceptual, and strategic thinking
• Strong business and commercial acumen
• Adaptability and flexibility. Attention to detail and an inquisitive mind
• Self-motivated, with an ability to self-manage
• Commitment to teamwork, with a demonstrated tendency towards collaboration
• Commitment to the growth of others through mentoring and support

KEY PERFORMANCE INDICATORS

Success in this role will be measured through a balance of quantitative and qualitative performance measures/KPIs that are aligned to the job group Key Result Areas (refer to the PPG Manager workbook to understand the performance standards required for your role - Job Family & Job Group). These will form part of your annual objectives:

AS AGREED WITH EVP EMEA

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don't meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us - you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

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