14 jobs found

Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Develop positive relationships with customers via phone, email and other channels using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer queries related to account changes and business building. Engaging with both new and existing customers to ensure high levels of customer retention. Use bespoke Lifeplus IT systems to resolve and process customer orders and queries. Contacting customers where appropriate in order to resolve queries, offering a satisfactory resolution. Take prompt and appropriate action for the customers. Assist new customers with their enquiries and setting up accounts. Process and complete administration of payments. Collaborate with colleagues in Lifeplus to help us be the best we can be. Develop product and process knowledge to continue providing excellent customer service. Be a proud ambassador of Lifeplus to customers and colleagues. Candidate Profile: Fluent in German and English both verbally and written. Fluent in Swiss German is desirable. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem-solving skills to take the initiative and develop your knowledge. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Embark on your customer care career journey with opportunities for growth and development through our LIFE Program. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts : Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: C rotational shift pattern: Week 1: Monday to Friday 09:45 to 18:00 Week 2: Monday to Thursday 09:45 to 18:00, and Saturday 08:00 to 16:15 Location: Lifeplus House, St Neots This role involves a mixture of home and office working, however we do ask that candidates are able to commute to our St Neots Office. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Type: Full-time Pay: £26,400.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: German (required) English (required) Swiss German (preferred) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH

Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Passionate about delivering excellent customer service. Must be fluent in both oral and written English and German. Excellent IT skills. Knowledge of sales process and ordering systems is desirable but not essential. Excellent communication skills with both internal & external customers. Able to build good relationships at all levels with a positive and flexible approach. Able to solve problems, have initiative, and open to continuous improvement and learning. Must be positive, resilient, and adaptable to change. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return. What we offer you: LIFE Program : Embark on your customer care career journey with opportunities for growth and development through our LIFE Program. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts : Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Various shift patterns to chose from: Shift: We have two different shift patterns for you to chose from: Shift pattern A: 5 -week rotational shift: Salary: £26,500 Week 1: Monday to Friday. 07:00 - 15:15 UK Time Week 2: Monday, Tuesday, Wednesday, Thursday and Saturday. 07:30 - 15:45 UK Time Week 3: Monday to Friday. 11:00 - 19:15 UK Tim Week 4: Monday, Tuesday, Wednesday, Thursday and Saturday. 08:00 - 16:15 UK Time Week 5: Monday to Friday. 11:45 - 20:00 UK Time Shift pattern B: 5 -week rotational shift (Late Saturday): Salary: £26,575 Week 1: Monday to Friday. 07:00 - 15:15. Week 2: Monday, Tuesday, Wednesday, Thursday 07:30 - 15:45 and Saturday 11:45 - 20:00. Week 3: Monday to Friday. 11:00 - 19:15. Week 4: Monday, Tuesday, Wednesday, Thursday and and Saturday 09:45- 18:00. Week 5: Monday to Friday. 11:45 - 20:00. Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Indeed3 Job Types: Full-time, Permanent Pay: £26,500.00-£26,575.00 per year Benefits: Company pension Cycle to work scheme Employee discount Free parking On-site parking Referral programme Ability to commute/relocate: St. Neots: reliably commute or plan to relocate before starting work (required) Application question(s): Please advise if you are interested in shift pattern A, salary £26,500 OR shift pattern B, salary £26,575. Language: German (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots

Trainee Opportunity - German Speaking Administrator Start Your Career with a Growing International Business Location: Office-Based Stourbridge - Ideal for those based in or near Wordsley, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Wombourne, Kinver, Kidderminster, Wolverhampton, Birmingham or Bromsgrove Salary: Up to 27,000 (depending on experience) Benefits: Generous Holidays Pension Free Parking Full Training Provided Flexibility Hours: Full-Time 8 am - 4pm Monday to Friday Join a dynamic team in a fresh modern workspace If you're fluent in spoken and written German and looking to start or develop your career in a supportive, structured environment - this is a fantastic opportunity. Join a successful and expanding international company where you'll receive full training, ongoing support, and the chance to develop valuable commercial and administrative skills. You'll be working in a newly refurbished modern office with excellent facilities, alongside a team that will support your learning and help you grow into your role. What You'll Be Doing: As a Trainee German-Speaking Administrator , you'll play a key part in the day-to-day running of the business. Your training will cover a wide range of tasks such as: Learning how to process sales orders and invoices Communicating with suppliers - including regular contact with companies in Germany Supporting pricing and cost calculations (full training on this will be provided) Helping manage stock levels and place purchase orders Keeping customer and product records up to date using company systems Providing professional customer service by phone and email What We're Looking For: Fluency in German - spoken and written (business-level or native) Strong academic background - ideally a degree , or a minimum of A-level qualifications Good numeracy and basic Excel skills (you'll get full support to build on Excel) A positive attitude, willingness to learn, and strong attention to detail Clear communication skills and confidence working in a team environment Why Choose This Role? A supportive and friendly team to guide you as you learn A modern, refurbished office with great facilities Clear development path and career progression as you gain experience A stable and growing international company offering long-term opportunities Full training and mentoring to help you build your confidence and capability Apply Today - Start Your Career With Us If you're ready to start your professional journey in a role that offers support, structure, and room to grow - we'd love to hear from you. Contact Kayleigh Bradley on (phone number removed) or email Kayleigh is a Senior Recruiter exclusively representing NiMAC Ltd. REF 4048KBT

Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: We have a network of associates that are passionate about Lifeplus products and people. They contact our Customer Care centre in St Neots with their product orders and questions. Our Customer Care Team Leaders motivate and support a team of administrators to provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to motivate and support a team to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Motivate and support the team to develop positive relationships with customers to provide excellent customer service. Lead a Team of Customer Care Administrators Coach and Develop a High Performing Team Resolve complex customer queries and complete follow-up actions. Use bespoke Lifeplus IT systems to resolve and process customer orders and queries. Carry out various channel quality reviews and help your team develop using a coaching approach. Conduct regular 1-1s and performance reviews At peak times, take calls and handle customer enquiries. Assist with Recruitment with Customer Care Collaborate with colleagues in Lifeplus to help us be the best we can be. Develop product and process knowledge to continue providing excellent customer service. Be a proud ambassador of Lifeplus to customers and colleagues. Candidate Profile: Fluent in spoken and written German and English. Previous Team Leader/Supervisor experience Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Flexible Coaching & feedback skills. Effective Change Leadership Ability to work in a team, ask for help and trust colleagues. Ability to prioritise a varied workload. Take ownership and drive Team Engagement Interpret department, team and individual metrics for continuous improvement. Problem-solving skills to take the initiative and develop your knowledge. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return. What we offer you: Rewarding salary packages Contributory pension scheme of up to 6% Opportunity to buy & sell holiday Gym membership discounts Contributory hospital and health cash plan Cycle2Work scheme Eye care vouchers Generous employee discount on Lifeplus nutritional supplements and wellbeing products. Life assurance Discounts at leading brands and retailers Hours and Days: 2-week rotational shift: Week 1: Monday to Friday, 09:45 to 18:00 Week 2: Monday, Tuesday, Wednesday, Friday and Saturday, 11:45 to 20:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Permanent Pay: £34,600.00 per year Benefits: Company pension Cycle to work scheme Employee discount Free parking On-site parking Referral programme Schedule: Day shift Ability to commute/relocate: St. Neots: reliably commute or plan to relocate before starting work (required) Experience: Team management: 1 year (required) Language: German (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots

Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Develop positive relationships with customers via phone, email and other channels using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer queries related to account changes and business building. Engaging with both new and existing customers to ensure high levels of customer retention. Use bespoke Lifeplus IT systems to resolve and process customer orders and queries. Contacting customers where appropriate in order to resolve queries, offering a satisfactory resolution. Take prompt and appropriate action for the customers. Assist new customers with their enquiries and setting up accounts. Process and complete administration of payments. Collaborate with colleagues in Lifeplus to help us be the best we can be. Develop product and process knowledge to continue providing excellent customer service. Be a proud ambassador of Lifeplus to customers and colleagues. Candidate Profile: Fluent in German and English both verbally and written. Fluent in Swiss German is desirable. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem-solving skills to take the initiative and develop your knowledge. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Embark on your customer care career journey with opportunities for growth and development through our LIFE Program. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts : Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: C rotational shift pattern: Week 1: Monday to Friday 09:45 to 18:00 Week 2: Monday to Thursday 09:45 to 18:00, and Saturday 08:00 to 16:15 Location: Lifeplus House, St Neots This role involves a mixture of home and office working, however we do ask that candidates are able to commute to our St Neots Office. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Type: Full-time Pay: £26,400.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: German (required) English (required) Swiss German (preferred) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH

Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: We have a network of associates that are passionate about Lifeplus products and people. They contact our Customer Care centre in St Neots with their product orders and questions. Our Customer Care Team Leaders motivate and support a team of administrators to provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to motivate and support a team to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Motivate and support the team to develop positive relationships with customers to provide excellent customer service. Lead a Team of Customer Care Administrators Coach and Develop a High Performing Team Resolve complex customer queries and complete follow-up actions. Use bespoke Lifeplus IT systems to resolve and process customer orders and queries. Carry out various channel quality reviews and help your team develop using a coaching approach. Conduct regular 1-1s and performance reviews At peak times, take calls and handle customer enquiries. Assist with Recruitment with Customer Care Collaborate with colleagues in Lifeplus to help us be the best we can be. Develop product and process knowledge to continue providing excellent customer service. Be a proud ambassador of Lifeplus to customers and colleagues. Candidate Profile: Fluent in spoken and written German and English. Previous Team Leader/Supervisor experience Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Flexible Coaching & feedback skills. Effective Change Leadership Ability to work in a team, ask for help and trust colleagues. Ability to prioritise a varied workload. Take ownership and drive Team Engagement Interpret department, team and individual metrics for continuous improvement. Problem-solving skills to take the initiative and develop your knowledge. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return. What we offer you: Rewarding salary packages Contributory pension scheme of up to 6% Opportunity to buy & sell holiday Gym membership discounts Contributory hospital and health cash plan Cycle2Work scheme Eye care vouchers Generous employee discount on Lifeplus nutritional supplements and wellbeing products. Life assurance Discounts at leading brands and retailers Hours and Days: 2-week rotational shift: Week 1: Monday to Friday, 09:45 to 18:00 Week 2: Monday, Tuesday, Wednesday, Friday and Saturday, 11:45 to 20:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Permanent Pay: £34,600.00 per year Benefits: Company pension Cycle to work scheme Employee discount Free parking On-site parking Referral programme Schedule: Day shift Ability to commute/relocate: St. Neots: reliably commute or plan to relocate before starting work (required) Experience: Team management: 1 year (required) Language: German (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots

Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Develop positive relationships with customers via phone, email and other channels using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer queries related to account changes and business building. Engaging with both new and existing customers to ensure high levels of customer retention. Use bespoke Lifeplus IT systems to resolve and process customer orders and queries. Contacting customers where appropriate in order to resolve queries, offering a satisfactory resolution. Take prompt and appropriate action for the customers. Assist new customers with their enquiries and setting up accounts. Process and complete administration of payments. Collaborate with colleagues in Lifeplus to help us be the best we can be. Develop product and process knowledge to continue providing excellent customer service. Be a proud ambassador of Lifeplus to customers and colleagues. Candidate Profile: Fluent in German and English both verbally and written. Fluent in Swiss German is desirable. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem-solving skills to take the initiative and develop your knowledge. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Embark on your customer care career journey with opportunities for growth and development through our LIFE Program. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts : Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: C rotational shift pattern: Week 1: Monday to Friday 09:45 to 18:00 Week 2: Monday to Thursday 09:45 to 18:00, and Saturday 08:00 to 16:15 Location: Lifeplus House, St Neots This role involves a mixture of home and office working, however we do ask that candidates are able to commute to our St Neots Office. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Type: Full-time Pay: £26,400.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: German (required) English (required) Swiss German (preferred) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH

Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Passionate about delivering excellent customer service. Must be fluent in both oral and written English and German. Excellent IT skills. Knowledge of sales process and ordering systems is desirable but not essential. Excellent communication skills with both internal & external customers. Able to build good relationships at all levels with a positive and flexible approach. Able to solve problems, have initiative, and open to continuous improvement and learning. Must be positive, resilient, and adaptable to change. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return. What we offer you: LIFE Program - providing you the opportunity to develop and take the first steps in progressing your customer care career Contributory pension scheme of up to 6% Opportunity to buy & sell holiday Gym membership discounts Contributory hospital and health cash plan Cycle2Work scheme Eye care vouchers Generous employee discount on Lifeplus nutritional supplements and wellbeing products. Life assurance Discounts at leading brands and retailer Various shift patterns to chose from: Shift: We have two different shift patterns for you to chose from: Shift pattern A: 5 -week rotational shift: Salary: £26,500 Week 1: Monday to Friday. 07:00 - 15:15 UK Time Week 2: Monday, Tuesday, Wednesday, Thursday and Saturday. 07:30 - 15:45 UK Time Week 3: Monday to Friday. 11:00 - 19:15 UK Tim Week 4: Monday, Tuesday, Wednesday, Thursday and Saturday. 08:00 - 16:15 UK Time Week 5: Monday to Friday. 11:45 - 20:00 UK Time Shift pattern B: 5 -week rotational shift (Late Saturday): Salary: £26,575 Week 1: Monday to Friday. 07:00 - 15:15. Week 2: Monday, Tuesday, Wednesday, Thursday 07:30 - 15:45 and Saturday 11:45 - 20:00. Week 3: Monday to Friday. 11:00 - 19:15. Week 4: Monday, Tuesday, Wednesday, Thursday and and Saturday 09:45- 18:00. Week 5: Monday to Friday. 11:45 - 20:00. Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Indeed3 Job Types: Full-time, Permanent Pay: £26,500.00-£26,575.00 per year Benefits: Company pension Cycle to work scheme Employee discount Free parking On-site parking Referral programme Ability to commute/relocate: St. Neots: reliably commute or plan to relocate before starting work (required) Application question(s): Please advise if you are interested in shift pattern A, salary £26,500 OR shift pattern B, salary £26,575. Language: German (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots

Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Passionate about delivering excellent customer service. Must be fluent in both oral and written English and German. Excellent IT skills. Knowledge of sales process and ordering systems is desirable but not essential. Excellent communication skills with both internal & external customers. Able to build good relationships at all levels with a positive and flexible approach. Able to solve problems, have initiative, and open to continuous improvement and learning. Must be positive, resilient, and adaptable to change. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return. What we offer you: LIFE Program - providing you the opportunity to develop and take the first steps in progressing your customer care career Contributory pension scheme of up to 6% Opportunity to buy & sell holiday Gym membership discounts Contributory hospital and health cash plan Cycle2Work scheme Eye care vouchers Generous employee discount on Lifeplus nutritional supplements and wellbeing products. Life assurance Discounts at leading brands and retailer Various shift patterns to chose from: Shift: We have two different shift patterns for you to chose from: Shift pattern A: 5 -week rotational shift: Salary: £26,500 Week 1: Monday to Friday. 07:00 - 15:15 UK Time Week 2: Monday, Tuesday, Wednesday, Thursday and Saturday. 07:30 - 15:45 UK Time Week 3: Monday to Friday. 11:00 - 19:15 UK Tim Week 4: Monday, Tuesday, Wednesday, Thursday and Saturday. 08:00 - 16:15 UK Time Week 5: Monday to Friday. 11:45 - 20:00 UK Time Shift pattern B: 5 -week rotational shift (Late Saturday): Salary: £26,575 Week 1: Monday to Friday. 07:00 - 15:15. Week 2: Monday, Tuesday, Wednesday, Thursday 07:30 - 15:45 and Saturday 11:45 - 20:00. Week 3: Monday to Friday. 11:00 - 19:15. Week 4: Monday, Tuesday, Wednesday, Thursday and and Saturday 09:45- 18:00. Week 5: Monday to Friday. 11:45 - 20:00. Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Indeed3 Job Types: Full-time, Permanent Pay: £26,500.00-£26,575.00 per year Benefits: Company pension Cycle to work scheme Employee discount Free parking On-site parking Referral programme Ability to commute/relocate: St. Neots: reliably commute or plan to relocate before starting work (required) Application question(s): Please advise if you are interested in shift pattern A, salary £26,500 OR shift pattern B, salary £26,575. Language: German (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots

Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Passionate about delivering excellent customer service. Must be fluent in both oral and written English and German. Excellent IT skills. Knowledge of sales process and ordering systems is desirable but not essential. Excellent communication skills with both internal & external customers. Able to build good relationships at all levels with a positive and flexible approach. Able to solve problems, have initiative, and open to continuous improvement and learning. Must be positive, resilient, and adaptable to change. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return. What we offer you: LIFE Program - providing you the opportunity to develop and take the first steps in progressing your customer care career Contributory pension scheme of up to 6% Opportunity to buy & sell holiday Gym membership discounts Contributory hospital and health cash plan Cycle2Work scheme Eye care vouchers Generous employee discount on Lifeplus nutritional supplements and wellbeing products. Life assurance Discounts at leading brands and retailer Various shift patterns to chose from: Shift: We have two different shift patterns for you to chose from: Shift pattern A: 5 -week rotational shift: Salary: £26,500 Week 1: Monday to Friday. 07:00 - 15:15 UK Time Week 2: Monday, Tuesday, Wednesday, Thursday and Saturday. 07:30 - 15:45 UK Time Week 3: Monday to Friday. 11:00 - 19:15 UK Tim Week 4: Monday, Tuesday, Wednesday, Thursday and Saturday. 08:00 - 16:15 UK Time Week 5: Monday to Friday. 11:45 - 20:00 UK Time Shift pattern B: 5 -week rotational shift (Late Saturday): Salary: £26,575 Week 1: Monday to Friday. 07:00 - 15:15. Week 2: Monday, Tuesday, Wednesday, Thursday 07:30 - 15:45 and Saturday 11:45 - 20:00. Week 3: Monday to Friday. 11:00 - 19:15. Week 4: Monday, Tuesday, Wednesday, Thursday and and Saturday 09:45- 18:00. Week 5: Monday to Friday. 11:45 - 20:00. Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Indeed3 Job Types: Full-time, Permanent Pay: £26,500.00-£26,575.00 per year Benefits: Company pension Cycle to work scheme Employee discount Free parking On-site parking Referral programme Ability to commute/relocate: St. Neots: reliably commute or plan to relocate before starting work (required) Application question(s): Please advise if you are interested in shift pattern A, salary £26,500 OR shift pattern B, salary £26,575. Language: German (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots

German Speaking Customer Service Administrator Salary £20 - 27,000Hybrid working 1 day per month in the office in Cambridgeshire Are you a fluent German or Swiss German? Do you want to work from home? Do you enjoy working with customers? If the answer is YES then this is an ideal career opportunity for you! Our client is a people focused business who strive to create an environment where mutual respect, trust, collaboration and a shared sense of purpose drives their success. They are looking for a German Speaking Customer Service Administrator to join the Customer Services team that want to work for a unique company with lovely, kind and generous people. They have a network of German Speaking Customer Service Administrators that are passionate about their products and people. The German Speaking Customer Service Administrator will assist a wide range of customers with their product orders and questions. The Customer Service Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Service is the first contact point for our network and the role is to truly represent the values and principles of customer service. They Have an amazing reward package that includes:Rewarding salary packages Contributory pension scheme of up to 6%Opportunity to buy & sell holidayGym membership discountsContributory hospital and health cash planDiscounts at leading brands and retailersRelocation support package for anyone located 50 miles or more from the office.Cycle2Work schemeEye care vouchersFree own label nutritional and personal care products at workLife assurance This role offers a mixture of home and office working, typically 1 day per month will be in the office to collaborate with colleagues at our St Neots office. Days and requirements may change in line with business needs and you will work a shift pattern. Excellent opportunity highly recommended for any German Speaking Customer Care Administrators. Athena Resourcing Solutions is an employment agency and employment business. We are an equal opportunities employer and we welcome applications from candidates of all races, genders, ages, religions and beliefs, sexual orientations and people with disabilities. Due to the high volume of applications we receive we are very sorry but it is not always possible to respond to each applicant personally. Only those applicants who are short listed for the position can be contacted. If you have not heard from us within two days please assume that your application for this particular position has been unsuccessful. By submitting your CV to us and/or applying for any job vacancy advertised by us, you agree to your data being processed by us and to receive job alert emails / job related information or other career development related information.Search criteria: Germany, German, Customer care, remote working, home based, flexible working JBRP1_UKTJ

German Speaking Customer Care AdministratorSalary £20 - 27,000Hybrid working 1 day per month in the office in Cambridgeshire Our client is a people focused business who strive to create an environment where mutual respect, trust, collaboration and a shared sense of purpose drives their success. They are looking for German Speaking Customer Care Administrator to join the German Speaking Customer Care team that want to work for a unique company with lovely, kind and generous people. They have a network of German Speaking Customer Care Administrators that are passionate about their products and people. The German Speaking Customer Care Administrator will assist a wide range of customers with their product orders and questions. The German Speaking Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of customer service. German Speaking Customer Care Administrator Key Responsibilities: Answer customer queries and process incoming customer requests via phone and email using contact ticket management software in line with policies and service level agreements.Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times.Participate in the ongoing development of Customer Care and the wider businessKeep up to date with processes, and ensure a thorough understanding of the companys business German Speaking Customer Care Administrator Key AttributesPassionate about delivering excellent customer service.Must be fluent in both oral and written English and German or Swiss GermanKnowledge of sales process and ordering systems is desirable but not essential.Excellent communication skills with both internal & external customers.Able to build good relationships at all levels with a positive and flexible approach.Able to solve problems, have initiative, and open to continuous improvement and learning. Additional Rewards:Rewarding salary packages Contributory pension scheme of up to 6%Opportunity to buy & sell holidayGym membership discountsContributory hospital and health cash planDiscounts at leading brands and retailersRelocation support package for anyone located 50 miles or more from the office.Cycle2Work schemeEye care vouchersFree own label nutritional and personal care products at workLife assurance This role offers a mixture of home and office working, typically 1 day per month will be in the office to collaborate with colleagues at our St Neots office. Days and requirements may change in line with business needs. Sample Shift Pattern 5-week rotation: £25,000 per yearo Week 1: Monday to Friday. 07 15o Week 2: Monday, Tuesday, Wednesday, Thursday and Saturday. 07 45o Week 3: Monday to Friday. 11 15o Week 4: Monday, Tuesday, Wednesday, Thursday and Saturday. 08 15o Week 5: Monday to Friday. 11 00 Excellent opportunity highly recommended for any German Speaking Customer Care Administrators. Athena Resourcing Solutions is an employment agency and employment business. We are an equal opportunities employer and we welcome applications from candidates of all races, genders, ages, religions and beliefs, sexual orientations and people with disabilities. Due to the high volume of applications we receive we are very sorry but it is not always possible to respond to each applicant personally. Only those applicants who are short listed for the position can be contacted. If you have not heard from us within two days please assume that your application for this particular position has been unsuccessful. By submitting your CV to us and/or applying for any job vacancy advertised by us, you agree to your data being processed by us and to receive job alert emails / job related information or other career development related information. Search criteria: Germany, German, Customer care, remote working, home based, flexible working JBRP1_UKTJ

International Controller (German Speaking) Our Head Office Controlling Department is looking to recruit a proactive, passionate, German speaking and analytical manager determined to build a career in a challenging international environment. The Controlling Department is the main provider of reports and supporting analysis to executive management and operational departments with relevant indicators for the targeted management of all business processes within the company. This is an exciting time to join the team as they transition through a period of organisational alignment and growth. What you'll do Manage a team responsible for generating and providing month end and weekly financial and management reports Support management with the annual financial planning; manage a team to prepare the turnover plan Support management and operational departments in the targeted control of all relevant indicators Monitor and analyse KPIs, thereby identifying risks, errors, problems and improvement opportunities Be responsible for the transparency of all positions in the Profit and Loss statement and further KPI's Interact with various stakeholders ranging from our International Head Office in Germany to UK Head Office Departments as well as our Regional Distribution Centres Carry out Month and Year end processes Assist with relevant projects and manage ad hoc queries Increase the efficiency and quality of the Business Intelligence department; endeavour to streamline processes What you'll need Accounting qualification such as ACA, CIMA, ACCA or equivalent Fluency in German language is essential Accounting/Financial reporting experience in a similar position with a proven aptitude for data analysis Excellent communication skills and confidence in partnering with stakeholders Managerial experience is beneficial Ability to work to tight deadlines and to deliver accurate results Advanced Excel skills A self-motivated and proactive individual with a can-do attitude and the ability to work on projects and solve problems independently An innovator rather than an administrator with the ability to deliver the final product in a quality fashion What you'll receive This isn't getting by. This is getting what you deserve. Working at Lidl is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We're proud to offer a competitive salary starting from £54,000 - £65,500 (depending on experience) with an additional non-contractual 10% London weighting and a generous holiday allowance. Save for your future with our pension scheme, or save today with an in store discount, plus extra discounts on days out, cinema tickets and much more. We're making the final preparations and getting ready to move into our brand new head office, Lidl House, in Tolworth. It's light, spacious and has state of the art breakout spaces, an on-site barista and gym and much more, making it the perfect place to meet colleagues and achieve your potential. We're expecting to move early in the new year and we can't wait for you join Lidl! Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check