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We are looking for a technically adept Customer Success Manager to bolster our team and ensure the robust health, dependability, and progressive advancement of our platform ecosystem. You will collaborate with external users of our platform, and our internal team of machine learning scientists, protein engineers, and biologists. This role entails comprehensive ownership across the partner-facing aspects of our platform, driving adoption of new features, optimising performance for partner integrations, and developing roadmaps for internal feature development. Who we are: At Latent Labs, we are building frontier models that learn the fundamentals of biology. We pursue ambitious goals with curiosity and are committed to scientific excellence. Before building Latent Labs, our team co-developed DeepMind's Nobel-prize winning AlphaFold, invented latent diffusion, and built pioneering lab data management systems as well as high throughput protein screening platforms. At Latent Labs you will be working with some of the brightest minds in generative AI and biology. Our team is committed to interdisciplinary exchange, continuous learning and collaboration. Team offsites help us foster a culture of trust across our London and San Francisco sites. We're looking for innovators passionate about tackling complex challenges and maximizing positive global impact. Join us on our moonshot mission. Who You Are: You have a strong understanding of SaaS platforms and the ability to troubleshoot customer issues. You hold a bachelors degree or above in CS, engineering, ML or biology OR equivalent industry experience in a technical role You hold excellent written and verbal communication skills to effectively communicate technical and biological concepts to partners. You are a natural relationship builder, building and maintaining strong relationships with partners, and to work effectively with cross-functional teams. You are strong with analysing data, identifying trends, and developing strategies for improving partner performance, such as triaging feature requests and contributing to internal product roadmaps. You have the ability to adapt to changing partner needs and to learn new technologies quickly. What Sets You Apart: You have a background in biology and a keen understanding of AI solutions for life sciences and pharma Your Responsibilities: Partner Onboarding and Adoption: Guiding partners through the initial stages of using the technology solution, ensuring they understand how to integrate it effectively and achieve desired outcomes. Technical Support and Troubleshooting: Responding to partner inquiries, addressing technical issues, and escalating complex problems to the appropriate internal teams. Product Development: Collect user feedback and triage feature requests, working with our internal team to develop roadmaps for future releases., Configuration and Optimization: Helping partners configure and optimise their use of our platform to maximise its value. Relationship Management: Building and maintaining strong relationships with partners, acting as a trusted advisor and ensuring their needs are met. Performance Monitoring and Reporting: Tracking partner adoption rates, identifying areas for improvement, and reporting on key performance indicators (KPIs). Driving Business Growth: Working with partners to identify opportunities for growth and expansion, and to increase the overall value of the partnership. Training and Documentation: Creating and delivering training materials and documentation to ensure partners are well-equipped to use the technology solution effectively. You represent Latent Labs at key industry events spanning AI, biotechnology, and pharmaceuticals, including conferences and forums. Actively engage with prominent thought leaders to maintain a strong understanding of the evolving landscape of AI-driven drug discovery. Foster connections within the wider AI and biotech ecosystems, establishing Latent Labs as a respected voice in the field. Build a community by developing and nurturing relationships with academic researchers, AI experts, and other significant figures in the drug discovery sector. Apply: We offer strongly competitive compensation and benefits packages, including: Private health insurance Pension/401(K) contributions Generous leave policies (including gender neutral parental leave) Hybrid working Travel opportunities and more We also offer a stimulating work environment, and the opportunity to shape the future of synthetic biology through the application of breakthrough generative models. We welcome applicants from all backgrounds and we are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Narvar is growing! We are hiring an Mid-Market Customer Success Manager to help scale our customer base. You are a person who is self-motivated and willing to learn and take action. You get to work with our amazing Customer Success team. Day-to-day Own the health and success of your customers from go-live through renewal and expansion Proactively engage clients at key moments to reinforce value, uncover growth opportunities, and build long-term advocacy Leverage data and customer insights to monitor account health, forecast outcomes, and proactively mitigate churn risk Collaborate closely with Product, Engineering, and carrier/logistics teams to relay customer feedback and influence solutions aligned with operational needs Partner with Sales to plan, forecast, and execute on renewals and expansion opportunities Help scale the Customer Success function by contributing to documentation, process improvements, and best practice sharing What we're looking for 5+ years of experience in a Customer Success Manager role at a SaaS company Deep understanding of Shopify features and experience working with Shopify retailers Understanding of how Shopify works with other ERPs, WMS platforms. Ability to guide Shopify retailers in making the best use of the Narvar products and features A customer-obsessed mindset - you're passionate about delivering value, solving problems, and building trusted relationships Strong multitasking and project management skills - you're comfortable juggling multiple priorities without sacrificing quality Excellent collaboration skills - you know how to work cross-functionally to get things done Superb client-facing presence - you bring energy, confidence, and clear communication to every interaction Ability to articulate the value of a technology platform to both business and technical stakeholders A strong technical foundation is essential - you should feel confident navigating data workflows and troubleshooting platform-related issues alongside our product and engineering teams Domain expertise in retail, e-commerce, or logistics is required Prior experience in a startup or fast-paced environment is strongly preferred Experience with ChurnZero or similar customer success platforms is a plus Why Narvar? We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform! From the hottest new direct-to-consumer companies to retail's most renowned brands, Narvar works with GameStop, Nike, Sonos, Footlocker, and 1300+ other brands. With hubs in San Francisco, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages. Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please read our Privacy Policy to learn what personal information we collect in connection with your job application, and how we may use and share it. Create a Job Alert Interested in building your career at Narvar? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School Select Degree Select Select Select Start date year End date month Select End date year Current Company Current Title LinkedIn Profile Do you have experience at a SaaS Company? Select Do you have startup experience? Select Have you been employed by Narvar in the past? Select

Company Description LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun - where everyone can succeed. Join us to transform the way the world works. This role will be based in Sunnyvale, CA, San Francisco, CA or New York, NY. At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. Job Description Our Ecosystem Strategic Finance team is seeking an Associate to partner with LinkedIn's Flagship Consumer leaders in shaping product strategy, monitoring key business metrics, identifying trends, and assessing the financial impact of strategic initiatives. This role will support the Notifications team - Helping to craft long and short term product initiative roadmaps through data driven insights, managing channel performance to understand & optimize product performance, and helping product teams prioritize their roadmap based on impact sizing. A strong candidate is equally comfortable and skilled at crafting a thoughtful plan, and rolling up their sleeves to get it done. We are looking for someone who excels at driving execution across multiple senior stakeholders, demonstrates strong ownership to dig deep into highly technical and complex areas to drive impact, and is highly analytical with strong business acumen. Key partners this role will collaborate with include Product Managers, Engineer leaders, Design leaders, and Strategic Finance partners. Responsibilities: Strategic Thinking Contributes to strategy development with business partners, within a limited scope. Begins to validate and execute routine pressure testing of growth opportunities. Operationalizes ideas and develops plans for execution with support from more senior team members. Supports collaborative relationships with other teams and utilizes input and feedback to develop an understanding of their priorities and constraints. Stakeholder Influence Communicates implications of work (e.g., forecasts, analyses, trends) to management and cross-functional stakeholders with the necessary business context. Leverages insights and data to develop narratives to influence stakeholders with some guidance. Synthesizes problems and communicates point of view to support decision-making on issues related to individual work in smaller group discussions. Execution & Organization Collaborates with cross-functional stakeholders to support the growth of initiatives by providing a metrics-oriented perspective, with some supervision. Communicates with stakeholders to answer a variety of questions. Develops standard workstreams and operational processes according to defined procedures. Begins to identify obstacles within immediate scope and makes recommendations. Performance Management Supports performance management by creating, maintaining, and updating basic models and forecasts for assigned metrics. Access, transform, and synthesize data from cross-platform data sources and analyze to assess signals, trends, and risks, with some support from more senior team members. Leverages comprehensive knowledge to develop hypotheses using identified signals, trends, and risks. Executes ad hoc analyses to prove/disprove hypotheses and address well-defined business questions, deriving actionable insights from results. Begins to work with cross-functional teams to design experiments to close deviations from targets. Culture & Values Supports the culture and values of the organization, including diversity, inclusion, and belonging, by collaborating with and helping others and participating in organization-wide events/initiatives. Seeks out feedback and provides constructive feedback to colleagues. Takes advantage of opportunities for career growth and skill development. Qualifications Basic Qualifications Bachelor's Degree in Business, Business Analytics, Finance, or related field AND minimum 1 years of experience in finance, finance accounting, management consulting, investment banking, or related field OR equivalent experience. Preferred Qualifications 2+ years of experience in management consulting, investment banking, private equity, strategy or growth role within a technology company. Experience decomposing and solving real-world business problems, ideally using advanced Excel / SQL skills; able to both delve into the details and engage meaningfully on higher level strategy. Effective communication skills to distill complex thoughts and strategies into simple, actionable recommendations; ability to credibly and compellingly present and debate recommendations with senior leadership. Suggested Skills Communication Cross-Team Collaboration Data Analysis Stakeholder Management Strategic Thinking LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is $113,000-$120,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit Additional Information Equal Opportunity Statement We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful. If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at and describe the specific accommodation requested for a disability-related limitation. Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to: Documents in alternate formats or read aloud to you Having interviews in an accessible location Being accompanied by a service dog Having a sign language interpreter present for the interview A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response. LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information. San Francisco Fair Chance Ordinance Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records. Pay Transparency Policy Statement As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: Global Data Privacy Notice for Job Candidates Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants:

Company Description LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun - where everyone can succeed. Join us to transform the way the world works. Job Description This role will be based in Sunnyvale, Mountain View, San Francisco, New York City or Bellevue. At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. LinkedIn's vision is to create economic opportunity for every member of the global workforce. Our global Product Design team advances this vision through quality, inclusive design. We're passionate about designing an equal, fair, and accessible platform that's modern, engaging, and responsible. Our products help professionals all over the world stay connected, informed, and productive. The LinkedIn ecosystem is about more than just job hunting. We create and support active communities and enterprise products around sales, marketing, learning, and recruiting. Why join the Product Design team at LinkedIn? Designers are strategic partners, from product innovation and planning to launch Work and learn with passionate, talented, and supportive people We work on both consumer and enterprise products and encourage team rotation, so you can stay engaged and keep growing We're equipped with the best design tools in the business, including Figma, Principle, and Miro A trusting, open environment helps us do our best work and we have fun together! Product Design for Trust: This Principal Product Designer role will focus specifically on Trust & Safety systems, primarily supporting our Anti-Abuse team. You'll be developing frameworks that protect authentic members from adversarial actors, such as signals that help members distinguish between authentic and malicious content and behavior. This role requires expertise in designing interventions and deterrence mechanisms for adversarial content and behaviors, while balancing complex technical and regulatory requirements with user-centered design principles. We're looking for designers who lead by connecting the dots between user insights, design patterns, and business goals. You will partner and collaborate closely with user research, UX writing, product management, engineering, marketing, and data science. Designing for the world's workforce takes a diverse, empowered team - come be a part of ours. Learn more about our design community at Responsibilities: Define innovative approaches to handle adversarial behavior and content across the platform, focusing on changing bad behavior, preventing harmful content, and protecting members from malicious actors Establish frameworks for determining appropriate user interventions and education based on behavior patterns (nudges vs. restrictions) and extend these frameworks to support evolving use cases Develop and scale Trust-driven intervention and education systems across product surfaces through internal guidance and governance Help protect LinkedIn job seekers end-to-end, while improving agility to adapt to new attacks and harm trends Partner with other designers to define an updated visual language for Trust-driven interventions and education across all surfaces Establish clear design direction and gain executive buy-in for undefined problem areas Effectively communicate conceptual ideas, design rationale and the specifics of user-centered design process to executive leadership Create holistic design solutions that address business, brand, regulatory, legal, and user requirements Work with UXR, content design, product managers, operations, policy, legal, regulatory and compliance, and engineers to deliver final products Mentor mid-career designers to demonstrate craft excellence and cohesion across the Trust design team Partner closely with Trust Designers across reporting, verification, settings, moderation, account access, security, investigation tools, and content review systems Qualifications Basic Qualifications: BA/BS degree in graphic design, design communication, human-computer interaction, or related field or equivalent combination of education and experience Experience participating in the complete product development lifecycle of web and/or software applications 10+ years of experience in user experience design or industry experience (corporate, software, web or agency) Experience establishing design strategy for Trust and Safety systems, particularly with high-risk content and behaviors Preferred Qualifications: Strong experience in providing vision and guidance that helps shape the future of Trust & Safety; Subject matter expert who leads design across Trust departments or multiple business areas Exceptional ability to influence other product areas across the organization and drive strategy and vision across Trust & Safety initiatives Exceptional ability to deliver design solutions that protect members while growing the business area and creating new value for members/customers Mastery in solving unstructured problems in Trust & Safety that have many dependencies, regulatory constraints, and lengthy timelines; Seeks out ambiguity and transforms it into effective, actionable plans Experience designing for social media products with expertise in social well-being, Trust & Safety best practices, and trauma-informed design Strong systems thinking capability to create cohesive frameworks that flex and scale across every product surface Expert understanding of potential abuse vectors and the climate that leads to malicious intent Ability to balance complex regulatory requirements, business and legal concerns with strong user-centered design principles Experience creating thoughtful interventions and deterrence mechanisms that distinguish between different types of negative behaviors, member context, and level of risk Exceptional ability in visual communication for sensitive and high-risk moments Strong experience in effectively communicating ideas to executive leadership and/or broader LinkedIn organization Track record of establishing new strategies, teams, and frameworks, then scaling and operationalizing them Have a website or other samples of work demonstrating experience with Trust & Safety design solutions Suggested Skills: Regulatory Compliance Design Trauma-informed Design Mentoring LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is $180,000 to $290,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit Additional Information Equal Opportunity Statement We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful. If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at and describe the specific accommodation requested for a disability-related limitation. Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to: Documents in alternate formats or read aloud to you Having interviews in an accessible location Being accompanied by a service dog Having a sign language interpreter present for the interview A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response. LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed . click apply for full job details

Our team's mission is to drive AI-powered success and innovation in Miro by building robust technical foundations and delightful, intelligent product features. We empower both internal and external teams to innovate with AI efficiently and responsibly.We believe the future of Miro is AI-augmented - and we're building the path to get there. About the Role As a Full-stack Engineer on Miro's AI Experience team, you will play a key role in shaping how AI enhances our collaborative product used by over 90 million users worldwide. From contextual AI-powered features to intelligent assistants, you'll be building innovative user experiences and enabling seamless development of AI features across Miro.You'll work on top strategic initiatives like AI sidekicks/agents, the Create with AI app and AI context menu - building both the user-facing features and backend systems that bring these to life. What you'll do Build full-stack AI-powered features such as intelligent assistants (sidekicks), Create with AI app and the AI context menu Develop intuitive frontend interfaces and robust backend services that make AI features accessible and impactful Collaborate with cross-functional teams including product, design, and applied AI to ideate, prototype, and ship features Help shape the technical direction and long-term vision of Miro's AI experiences Contribute to a culture of innovation, quality, and rapid learning Act as a mentor and technical resource for other engineers What you'll need 4+ years of professional experience in full-stack development Solid backend development experience (Java or Kotlin preferred) Familiarity with REST APIs, OAuth, and SQL/NoSQL databases Familiarity with AI agent frameworks Passion for AI, user experience, and building tools that empower others Proactive, ownership-driven mindset with strong problem-solving skills Experience working on cross-functional teams with product and design What's in it for you Competitive equity package Health insurance for you and your family Lunch, snacks and drinks provided in the office Wellbeing benefit and WFH equipment allowance Annual learning and development allowance to grow your skills and career Opportunity to work for a globally diverse team About Miro Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 90M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,600 employees in 12 hubs around the world. We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you! At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro's mission - Empower teams to create the next big thing - is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in , and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences. Resume/CV Resume/CV Attach File types: pdf, doc, docx, txt, rtf File size: max 2MB Cover Letter Attach File types: pdf, doc, docx, txt, rtf File size: max 2MB LinkedIn Profile Website (please include password if necessary) Have you attended one of our Miro events? Will you now or in the future require visa sponsorship for employment with Miro? What is it about Miro that makes you interested in joining the team? Max 900 characters allowed. Why do you feel you would be well suited for this role? Max 900 characters allowed. By submitting my application I agree that my data is being stored and processed. _JobID At Miro, we're committed to building a diverse and inclusive workplace where everyone can thrive. Your unique perspectives empower us to innovate and drive positive change. While we're eager to learn more about the rich diversity of our candidates, your privacy is paramount. Participation in this questionnaire is completely optional, and any information you provide will be de-identified and analyzed in aggregate form, ensuring it cannot be used to identify you personally. The insights gained will directly contribute to our broader inclusion strategy, helping us to identify opportunities for enhancing representation and fostering an environment where all talent can succeed. Rest assured, your responses will not influence your application and will be kept strictly confidential. By choosing to share your demographic information, you're helping us move towards a more inclusive future. If you consent to participate: Which of the following best describes your gender identity? Do you identify as a member of the LGBTQ+ community? Do you identify as future member of any of the following Employee Resource Groups (ERGs)? Asians at Miro Black Excellence Somos (Hispanic or Latino) None of the above I don't wish to answer I acknowledge that my participation is voluntary and understand that my demographic information will be used exclusively for the purpose of monitoring and reporting to support Miro's inclusion initiatives. This data will be de-identified, stored separately from my application, and handled with the utmost confidentiality. Please note, if you continue in the interview process or are hired and wish to disclose any demographic information for which you would need to be accommodated, you will need to make this disclosure again separately, as the information provided here will not be linked to your identity. Prepare yourself to go beyond Here are some helpful tips to ensure you have all the correct information throughout our hiring process. A 30-min interview to discuss your relevant skills, perspective on resilience, experience, and what motivates you to join Miro. 02. Hiring Manager The hiring manager will meet to discuss your experience and fit for the role by assessing whether you align with the Miro Mindset (Curiosity, Drive, Resilience, Empathy, Cognitive Agility & Accountability). This interview usually takes 90-120 minutes. 03. Skill Assesment An interactive presentation to see your skills in action, based around a particular case study or business problem. 04. Meet the Team Here you will meet cross-functional stakeholders, and we will ask evidence-based questions to evaluate how well you align with the role and Miro's values and culture. Meet a member of the leadership team to discuss Miro's company values and share your vision for success at Miro.

Location San Francisco, CA Employment Type Full time Location Type Hybrid Department Product About Sky Mavis Sky Mavis is building the future of gaming. We're the creators of Axie Infinity, the most successful Web3 game ever, and Ronin, a purpose-built blockchain that ranked as the 4th most-used chain in 2024, behind Ethereum, Bitcoin, and Solana. We've processed over $4.3 billion in on-chain volume and are backed by more than $170 million from top-tier investors, including a16z, Accel, Libertus Capital, and Paradigm. Our team moves fast, builds with intention, and believes in a world where players truly own what they earn. If you're excited by open economies, massive scale, and shaping new digital frontiers, join us. About the Role We're looking for a Head of Product to lead strategy and execution across Axie Infinity and Ronin-our flagship game ecosystem and permissionless blockchain platform. This role sits at the center of everything we do: game design, platform infrastructure, user growth, and ecosystem development. You'll need a strong grasp of Web3 technologies and incentive systems and how they can be used at scale. That means understanding how technical advancements can be leveraged to improve user experience, and how to evolve token-based engagement into long-term, sustainable user behavior. You'll lead a team of product managers and own the roadmap for two of the most influential products in Web3 gaming. This is a hybrid role based out of our new office on Geary Street in San Francisco, where you'll work side-by-side with our San Francisco-based leadership across the engineering, data, and growth teams. You'll also collaborate regularly with our teams across the US, Vietnam, and Singapore, so comfortability working across time zones is key. What You'll Do Set and drive end-to-end product strategy for Axie Infinity and Ronin. Build and lead a high-performing product team, spanning across consumer applications, game features, infrastructure, and developer tools. Collaborate closely with engineering, data, and growth teams to ship high-quality products with high velocity. Integrate user, community, and on- and off-chain data into the product development process. Align teams around the highest-impact bets and make tough tradeoffs with clarity. Act as a strategic partner to the CEO and represent the product at the executive level. What We Look For 7+ years of product experience, including 2+ years leading teams. Familiarity or expertise with Web3 concepts and infrastructure, with an ability to translate user and consumer insights into product opportunities. Experience at consumer-facing technology, gaming, or fintech companies is a major plus. Proven success shipping both consumer-facing and infrastructure/platform products. Strong product sense, systems thinking, and user empathy. Excellent communication and cross-functional leadership skills. Comfortable working across distributed teams and APAC time zones. Bias for action and hunger to build 0 1 systems with real-world impact.

Social network you want to login/join with: Customer Success Manager Software Adoption, London Client: Cisco Location: London, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: e09f1b7d055d Job Views: 4 Posted: 14.07.2025 Expiry Date: 28.08.2025 Job Description: Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Location: UK Travel: Up to 30% Meet the Team: You will be joining a highly experienced and collaborative team that works with Customer Experience (CX) resources, Customer Success Specialists (CSS), Renewals teams, and Partners to ensure customers achieve maximum value from our services, while driving Annual Recurring Revenue (ARR) growth through strong partnerships with Sales and Renewals teams. Your Impact: You are proactive and strategic, passionate about driving software utilization to accelerate business outcomes. You excel at crafting and implementing Technical Adoption Plans that optimize Return on Investment. Your ability to connect Cisco's offerings to success measures and remove adoption barriers is unmatched. You focus on driving ARR growth and work collaboratively with Renewals and Sales teams. You are skilled at identifying new opportunities and dedicated to ensuring customer success. As a Customer Success Manager, you play a key role in helping customers adopt Cisco technologies, driving value realization and growth. Acting as the primary point of contact, you guide customers through software adoption, enabling them to achieve their business and technical goals. Your responsibilities include: Driving software utilization and value realization to support renewals and business growth. Proactively managing renewal risks, increasing customer retention, and facilitating workshops to review adoption progress and ensure successful onboarding. Building strong customer relationships to understand their challenges and objectives, and collaborating with Sales, Renewals, and other teams to identify impactful use cases. Acting as a technology advocate by providing insights to Cisco's product teams and staying informed on the latest technologies, competitive landscape, and industry trends. Offering mentorship to customers to help them achieve their business and technical goals with Cisco technologies. Minimum Qualifications: Knowledge of a single technology architecture or CCIE/Industry equivalent certification Experience developing software adoption plans across technology portfolio Experience driving software adoption with customer executives and technical leaders Experience leading cross-functional virtual teams in a matrix organization Experience with recurring revenue concepts, margin, and attrition

Partner Business Development Manager Buying Programs In this role, you will drive the sale, expansion, adoption, and profitability of Cisco's software buying programs (including Managed Service Enterprise Agreements, Whole Portfolio Agreements, Enterprise Agreements, and recurring revenue streams) with our global service provider, channel partner, BT. This is a highly visible and strategic position responsible for the end-to-end execution plan for software, managed services, and services sales-with a focus on scalable growth. You will: Act as a subject matter expert on Cisco's software models, subscriptions, managed services (including MSEA), and Customer Experience (CX) approaches, supporting partner transformation and long-term, profitable growth for Cisco and its partners. Develop and execute partner sales strategies for software, managed services, and recurring revenue, collaborating with cross-functional teams to accelerate partner-led sales (including Enterprise Agreements, Managed Services, MSEA, and recurring revenue streams). Build and maintain strong alliances with partner executives, sales leaders, service leaders, product managers, Cisco account teams, architecture specialists and the channel account team who lead the partner relationship with BT. Serve as a key coordination point for software, managed services, and partner organization initiatives, representing the partner channel in technical, commercial, managed services, and architectural forums. Drive innovation and best practices for portfolio transformation, recurring revenue acceleration, managed services growth, and partner software practice development. Lead, educate, and scale enablement programs with Partner Account Executives (PAEs), architecture specialists, and Customer Experience (CX) teams to strengthen the software and managed services pipeline and improve customer value realization. Facilitate recurring revenue, managed services, and software/services updates, demand generation, and practice build efforts with internal and partner stakeholders. Provide strategic input into the evolution of software buying programs, managed services offerings (including MSEA), and recurring revenue initiatives. Drive incremental growth in software sales. Areas of Responsibility: Drive execution of software, managed services (including MSEA), and recurring revenue initiatives with BT, focusing on bookings and adoption. Enable partner transformation and support for new buying models, managed services (including MSEA and WPA). Engage with teams to provide business updates, input on strategy, and innovation in portfolio transformation. Represent the partner channel in technical, architectural, managed services, and commercial discussions, ensuring alignment and value delivery. Collaborate on business acceleration and lifecycle transformation initiatives to maximize partner and customer value. Example Responsibilities: Support EA 3.0, MSLA, MSEA, and Managed Services deployment for key partners, advocating their needs internally and externally. Drive recurring revenue and managed services (including MSEA) updates with partner and CX teams to promote demand generation and practice build. Organize and deliver enablement sessions with PAMs, specialists, and partner teams to scale software and managed services (including MSEA) adoption. Identify and mitigate risks in major deals, ensuring successful execution and closure. Meet the Team You'll be part of a global, collaborative, innovative team spanning channel, partner, architecture, managed services, field sales, and customer success functions, reporting directly to the Cisco global channel leader for BT. Your role will interface with executive leaders both inside Cisco and at BT, aligning resources and strategy across regional and segment teams to deliver unified, impactful outcomes. This role is ideal for candidates with a background in Cisco partner/channel business development, software, managed services (including MSEA), or services sales, and recurring revenue models, who thrive in cross-functional, collaborative environments. Minimum Qualifications Experienced sales or business development professional with a proven track record of driving incremental business growth, especially in Cisco based annuity, software, managed services, or services sales. Skilled at influencing and building relationships at C-level and across complex, matrixed organizations. Excellent communicator, able to facilitate and negotiate at all levels-internally and externally-with executive presence and clarity. Able to organize, motivate, and virtually lead cross-functional and cross-cultural teams to achieve shared goals. Entrepreneurial, proactive, and innovative, with a results-oriented, action-driven approach. Comfortable managing ambiguity, simplifying complex environments, and creating solutions under deadline pressure. Strong analytical and problem-solving skills, able to interpret and present data to drive decisions. Adept at identifying risk areas in sales and developing effective mitigation strategies. Familiar with Cisco's portfolio, buying models, managed services (including MSEA), and the partner ecosystem; able to articulate value and drive adoption (does not need deep technical expertise, but must know where to access it). Preferred Qualifications Demonstrable record of overachievement against quota and success selling Cisco software and services in a managed services environment. Experience in large, complex organizations and fast-paced, changing environments. Experience in contributing to the commercial proposal of large, complex, global deals. Confidence in leading through ambiguity and finding a way to 'get things done'. Strategic, product, sales, marketing, analytics, and finance acumen to communicate across diverse audiences. Ability to scale initiatives through education, enablement, and best practice sharing. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees haveaccess to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days ofvacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Offpolicy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours ofunused sick timewill be carried forwardfrom one calendar yearto the nextsuch that the maximum number of sick time hours an employee may have available is160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; . click apply for full job details

Partner Business Development Manager Buying Programs Apply () Location:London, United Kingdom Alternate LocationSouth England Area of InterestSales - Product Job TypeProfessional Technology InterestServices & Software Job Id Your Impact In this role, you will drive the sale, expansion, adoption, and profitability of Cisco's software buying programs (including Managed Service Enterprise Agreements, Whole Portfolio Agreements, Enterprise Agreements, and recurring revenue streams) with our global service provider, channel partner, BT. This is a highly visible and strategic position responsible for the end-to-end execution plan for software, managed services, and services sales-with a focus on scalable growth. You will: Act as a subject matter expert on Cisco's software models, subscriptions, managed services (including MSEA), and Customer Experience (CX) approaches, supporting partner transformation and long-term, profitable growth for Cisco and its partners. Develop and execute partner sales strategies for software, managed services, and recurring revenue, collaborating with cross-functional teams to accelerate partner-led sales (including Enterprise Agreements, Managed Services, MSEA, and recurring revenue streams). Build and maintain strong alliances with partner executives, sales leaders, service leaders, product managers, Cisco account teams, architecture specialists and the channel account team who lead the partner relationship with BT. Serve as a key coordination point for software, managed services, and partner organization initiatives, representing the partner channel in technical, commercial, managed services, and architectural forums. Drive innovation and best practices for portfolio transformation, recurring revenue acceleration, managed services growth, and partner software practice development. Lead, educate, and scale enablement programs with Partner Account Executives (PAEs), architecture specialists, and Customer Experience (CX) teams to strengthen the software and managed services pipeline and improve customer value realization. Facilitate recurring revenue, managed services, and software/services updates, demand generation, and practice build efforts with internal and partner stakeholders. Provide strategic input into the evolution of software buying programs, managed services offerings (including MSEA), and recurring revenue initiatives. Drive incremental growth in software sales. Areas of Responsibility: Drive execution of software, managed services (including MSEA), and recurring revenue initiatives with BT, focusing on bookings and adoption. Enable partner transformation and support for new buying models, managed services (including MSEA and WPA). Engage with teams to provide business updates, input on strategy, and innovation in portfolio transformation. Represent the partner channel in technical, architectural, managed services, and commercial discussions, ensuring alignment and value delivery. Collaborate on business acceleration and lifecycle transformation initiatives to maximize partner and customer value. Example Responsibilities: Support EA 3.0, MSLA, MSEA, and Managed Services deployment for key partners, advocating their needs internally and externally. Drive recurring revenue and managed services (including MSEA) updates with partner and CX teams to promote demand generation and practice build. Organize and deliver enablement sessions with PAMs, specialists, and partner teams to scale software and managed services (including MSEA) adoption. Identify and mitigate risks in major deals, ensuring successful execution and closure. Meet the Team You'll be part of a global, collaborative, innovative team spanning channel, partner, architecture, managed services, field sales, and customer success functions, reporting directly to the Cisco global channel leader for BT. Your role will interface with executive leaders both inside Cisco and at BT, aligning resources and strategy across regional and segment teams to deliver unified, impactful outcomes. This role is ideal for candidates with a background in Cisco partner/channel business development, software, managed services (including MSEA), or services sales, and recurring revenue models, who thrive in cross-functional, collaborative environments. Minimum Qualifications Experienced sales or business development professional with a proven track record of driving incremental business growth, especially in Cisco based annuity, software, managed services, or services sales. Skilled at influencing and building relationships at C-level and across complex, matrixed organizations. Excellent communicator, able to facilitate and negotiate at all levels-internally and externally-with executive presence and clarity. Able to organize, motivate, and virtually lead cross-functional and cross-cultural teams to achieve shared goals. Entrepreneurial, proactive, and innovative, with a results-oriented, action-driven approach. Comfortable managing ambiguity, simplifying complex environments, and creating solutions under deadline pressure. Strong analytical and problem-solving skills, able to interpret and present data to drive decisions. Adept at identifying risk areas in sales and developing effective mitigation strategies. Familiar with Cisco's portfolio, buying models, managed services (including MSEA), and the partner ecosystem; able to articulate value and drive adoption (does not need deep technical expertise, but must know where to access it). Preferred Qualifications Demonstrable record of overachievement against quota and success selling Cisco software and services in a managed services environment. Experience in large, complex organizations and fast-paced, changing environments. Experience in contributing to the commercial proposal of large, complex, global deals. Confidence in leading through ambiguity and finding a way to 'get things done'. Strategic, product, sales, marketing, analytics, and finance acumen to communicate across diverse audiences. Ability to scale initiatives through education, enablement, and best practice sharing. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees haveaccess () to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues . click apply for full job details

Partner Development Manager, UK&I AWS Strategic Alliance We are a company filled with people who are passionate about our solutions and seek to deliver the best experience and outcomes for our customers. At Splunk, we're committed to our work, customers, having fun and most importantly to each other's success. Job Description: That's a cool job! I want it! The Partner Development Manager for Amazon Web Services (AWS) will lead Splunk's longterm UK&I GTM strategy, engagement, and sales execution plan with Splunk's largest global cloud alliance partner across Europe, Middle East & Africa and is part of the EMEA Partner organization leadership team. This hard-working professional will build, drive, own and executive the business plan to scale the growth of Splunk's business through the AWS alliance across the UK&I. In this role you will be responsible for our UK&I AWS Cloud Service Provider (CSP) Route-To-Market (RTM) to expand the value of our AWS alliance through new business finding, expansion into new use-cases and buying centers, and reach into new customers to increase incremental revenue. You will interlock across the Splunk field sales and sales leadership teams to drive co-selling motions with AWS and accelerate execution in the field through AWS programs. Your territory plan will be in alignment with our team vision, mission, and goals, our global AWS all-up strategy, our sales initiatives, and AWS's priorities for the Splunk partnership. You will set the UK&I strategy with AWS in alignment with the EMEA Partner & Sales strategy. Additionally, you will partner with our AWS Global Alliances Director and key teams aligned to the AWS alliance (Global Alliance Director, Marketing, Operations, Technology Solutions) to drive sales enablement, demand generation and marketing activities and joint solutions. Responsibilities: I want to and can do that! Build and run Splunk's UK&I GTM partnership strategy with AWS: strategy development, engagement plans, execution plan and alignment of GTM functions including Use Case sales motions and pipeline development strategies. Engage with Splunk and AWS Executives to successfully launch offerings through co-selling motions, driving business growth for Splunk, AWS and our SI/MSP/Channel partners. Build a cohesive strategy and ONE team with your technical and regional counterparts, prioritizing pipeline generation and business development activities. Expand Executive relationships and mapping across AWS' Sales, Partner and Technical organization and Alliance teams and own UK&I QBRs Coordinate go-to-market execution with regional Partner teams, and continuously manage alliance performance metrics and outcomes. Drive AWS to build and progress qualified pipeline in AWS sourced iACV opportunities that will lead to incremental bookings for Splunk Working with Partner Marketing, develop AWS/Splunk collateral and resources that can be used for both internal/sales enablement as well as for end-customers Support AWS/Splunk regional events including AWS Summits, Splunk Technical Symposiums, SKO's, etc., and how each will be optimized across EMEA Maximize how AWS and Splunk programs including Splunk Partnerverse, Marketplace and AWS incentive programs will work together. Identify and streamline tools and processes to scale and grow business across all functional areas. Establish engagement and communication plan - both Splunk and AWS Prepare and give business reviews to senior management teams Meet and exceed incremental revenue and business planning targets Ability to work strategically with a strong business sense Requirements: I've already done that or have that! Recent and detailed solid understanding of AWS or Hyperscale Cloud Providers (5 years but 8 + years preferred) 10+ years of experience within Software and/or SaaS companies Extensive experience running virtual teams across functions and geographies Strong executive presence. Sales background preferred. Strong verbal and interpersonal skills with the ability to articulate sophisticated concepts to cross-functional teams A strong, verifiable background in building revenue generating relationships Self-motivated, positive, hard-working professional with the ability to thrive in a fast-paced, high-growth, dynamic culture Strong problem-solving skills and ability to think strategically and creatively about business problems. Ability to work towards business outcomes. Does not shy away from driving the strategy "hands on". Embrace change and contribute to the overall success of Splunk Preferred location London/UK Travel 25% up to 50% Cover letter recommend-include your experience with AWS or similar cloud experience and why you'd be a good candidate Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis Note:

Social network you want to login/join with: Employee Relations Consultant - EMEA, North Region (Hybrid)., London col-narrow-left Client: Cisco Location: London, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 1568c14faf33 Job Views: 4 Posted: 18.07.2025 Expiry Date: 01.09.2025 col-wide Job Description: We are seeking an experienced Human Resources (HR) professional with a strong Employee Relations (ER) investigations background to join a dynamic team in a fast-paced environment. The Global ER team is part of Cisco's People & Communities (P&C) organization and is responsible for the fair and respectful treatment of employees through the investigation of workplace complaints and advising on multi-layered highly complex employment matters. The successful candidate will initially be responsible for managing employee relations matters in the North Region (including Belgium, Denmark, Finland, Netherlands, Norway & Sweden) of EMEA. The role will report into the Employee Relations function in EMEA. The Employee Relations Consultant will: Conduct ER investigations and recommend appropriate actions consistent with Cisco's policies and practices. Maintain comprehensive case records and document investigation findings. Independently manage assigned casework, providing timely communication to relevant parties and bringing investigations to closure quickly and definitively. Remain respectful and empathetic in face of difficult and uncomfortable situations surrounding an investigation. Advise on disciplinary action recommendations for matters handled by other groups. Advise People Partners, cross-functional partners, and managers on ER matters and policy interpretation. Coach and counsel management and employees daily on a variety of complex ER case matters. Consult and collaborate with Global ER, P&C peers, Country support/acceleration, Employee Legal team and other cross-functional team members and partners. Research and apply regional or country requirements as they relate to employment-related case management, programs, policies, tools and processes. Participate in the improvement, design and education delivery of global programs managed within the team. Uphold and integrate Cisco's Guiding Principles in all actions, decisions and interactions. Foster a culture of integrity, respect, and accountability in every aspect of Employee Relations. Minimum Qualifications: A bachelor's degree or equivalent work experience in Human Resources, Business Administration, Psychology, or related field. 6+ years of Human Resources or Employee Relations experience, with at least 3 years of investigation experience. 2+ years' experience working in multi-national company. Solid knowledge of employment and labour laws, compliance requirements and cultural practices across our Northern European countries Advanced proficiency in English (oral and written). Other languages are advantageous but not essential. Technically proficient in Microsoft tools including Word, Excel, PowerPoint Desired Skills: Demonstrated experience in collaborating and supporting strategic objectives Exercise solid judgment and ownership of the decision-making process Extensive use of leadership and influence skills as well as objectivity Ability to work independently with confidence and low supervision Ideally, you have solid knowledge and direct experience of employment law in the North Region (including Belgium, Denmark, Finland, Netherlands, Norway & Sweden), however this is not essential, and experience of handling employment law matters in European countries is sufficient. You are highly pragmatic and can make decisions with limited information. Embrace collaboration, fast-paced environments, desire to learn, achieving results, earning trust, crafting strategy and leading change through productive disruption Excellent with multi-tasking and managing high case volume Ability to lead HR strategy discussions and generate plans for implementation in accordance with Cisco philosophy and culture Embrace emerging AI tools to improve efficiency while balancing the critical human element of employee advocacy and workplace culture.

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back. Splunk seeks a highly motivated, outcome-focused individual to join our UK Public Sector Solutions Engineering team as a Solutions Engineer (SE). As a Splunk SE, you'll be a technical sales resource for the UKI Public Sector Sales team supporting our clients primarily in the Aerospace and Defence sector. You will be the authority regarding the technical aspects of our solutions and how they integrate within our clients' workflow and tooling. SEs must be comfortable building rapport with their clients' technical staff, serving as trusted advisers within the accounts and partners that they support. To this extent, communication is key; your ability to communicate well and engage with the right people in the right way in a timely manner is crucial to this role. The SE develops and owns technical proof activities to drive new and expansion opportunities, increase product usage, and generate new sales pipeline through workshops, office hours, and Q&A sessions. In addition to providing technical guidance, Splunk SEs understand their clients' businesses well and can tailor their solution positioning to both a business and technical audience. Responsibilities; I want to and can do these: Establish and own strong technical relationships within the territories you support. Own achieving the 'technical win'; moving opportunities from qualification to technical validation and into business validation. Develop technical activity plans to help the customer technically validate the Splunk products and services and achieve meaningful value outcomes post-sale. Partner with the Regional Sales Manager in in-person and remote meetings with customers to determine their needs and how Splunk can meet them. Support our clients through the buying process by running presentations, demonstrations, workshops and answering technical questions to validate Splunk as the right solution. Scope and run Proof of Concepts with clients to agreed success criteria and timelines. Work with our partners on joint selling of Splunk solutions to their customers enabling the partners on the Splunk solution set. Identify, document and plan to mitigate technical risks to accounts to prevent customer churn Ensure your knowledge and skills of Splunk solutions are up to date. Maintain timely updates on the state of your opportunities in Salesforce. Attributes; this is who I am: Self-motivated; to research and learn to fill gaps in knowledge and provide the best buying experience to our clients. Innovative; in finding solutions to customer needs, proving integrations, and developing workshops and demonstrations. Passionate; in solving meaningful problems with data. Disruptive; work closely with the Solutions Engineering team and Solutions Engineering management to challenge, develop and continually improve working practices and processes. Curious; with a growth mindset and willingness to be coached. Adaptable; with the ability to shift to constantly evolving requirements. Requirements; I've got or done these things in the past: Experience selling SaaS services or data solutions or working in a sales/commercial environment. Experience working with partners selling technical solutions. Outstanding communication skills with the ability to communicate clearly and appropriately in meetings, phone calls, emails, RFPs, and when submitting reports, both externally with customers and internally. Strong presentation and demonstration skills with an ability to use stories effectively. Ability to actively listen. Good organisational, prioritisation and time management skills. Experience working in or for UK public sector organisations. Required Technical Knowledge; Yes, I've got these: Linux or Windows knowledge Basic network connectivity troubleshooting Infrastructure as a Service platforms: AWS, GCP and/or Azure IT architecture concepts such as High Availability, Disaster Recovery Highly Desirable Knowledge and Experience; I have some or all of these too: UK Security clearance Experience of working in the aerospace and / or defence sector Domain knowledge in any of: security operations, observability, DevOps, IT operations, big data or log management. Experience writing and using regular expressions. Experience coding in Python. Experience working with REST APIs. Experience with container and container orchestration technology. Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Note:

Location San Francisco, CA Employment Type Full time Location Type Hybrid Department Product About Sky Mavis Sky Mavis is building the future of gaming. We're the creators of Axie Infinity, the most successful Web3 game ever, and Ronin, a purpose-built blockchain that ranked as the 4th most-used chain in 2024, behind Ethereum, Bitcoin, and Solana. We've processed over $4.3 billion in on-chain volume and are backed by more than $170 million from top-tier investors, including a16z, Accel, Libertus Capital, and Paradigm. Our team moves fast, builds with intention, and believes in a world where players truly own what they earn. If you're excited by open economies, massive scale, and shaping new digital frontiers, join us. About the Role We're looking for a Head of Product to lead strategy and execution across Axie Infinity and Ronin-our flagship game ecosystem and permissionless blockchain platform. This role sits at the center of everything we do: game design, platform infrastructure, user growth, and ecosystem development. You'll need a strong grasp of Web3 technologies and incentive systems and how they can be used at scale. That means understanding how technical advancements can be leveraged to improve user experience, and how to evolve token-based engagement into long-term, sustainable user behavior. You'll lead a team of product managers and own the roadmap for two of the most influential products in Web3 gaming. This is a hybrid role based out of our new office on Geary Street in San Francisco, where you'll work side-by-side with our San Francisco-based leadership across the engineering, data, and growth teams. You'll also collaborate regularly with our teams across the US, Vietnam, and Singapore, so comfortability working across time zones is key. What You'll Do Set and drive end-to-end product strategy for Axie Infinity and Ronin. Build and lead a high-performing product team, spanning across consumer applications, game features, infrastructure, and developer tools. Collaborate closely with engineering, data, and growth teams to ship high-quality products with high velocity. Integrate user, community, and on- and off-chain data into the product development process. Align teams around the highest-impact bets and make tough tradeoffs with clarity. Act as a strategic partner to the CEO and represent the product at the executive level. What We Look For 7+ years of product experience, including 2+ years leading teams. Familiarity or expertise with Web3 concepts and infrastructure, with an ability to translate user and consumer insights into product opportunities. Experience at consumer-facing technology, gaming, or fintech companies is a major plus. Proven success shipping both consumer-facing and infrastructure/platform products. Strong product sense, systems thinking, and user empathy. Excellent communication and cross-functional leadership skills. Comfortable working across distributed teams and APAC time zones. Bias for action and hunger to build 0 1 systems with real-world impact.

About Us Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 90+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500 company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work - and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the Role Canary is at the forefront of providing AI-powered technology solutions to the hospitality industry. Our mission is to help hotels modernize operations, enhance guest experiences, and drive business results through intuitive, digital-first products. Our innovative platform is trusted by hotels worldwide for its ability to streamline operations and improve guest satisfaction. We are looking for a Senior Product Manager to join our growing team and help lead the development of impactful products across key areas of our platform. In this role, you'll take ownership of complex problem spaces, work closely with cross-functional partners, and drive initiatives that are critical to Canary's continued growth and customer success. You'll have the opportunity to work on a variety of high-leverage product areas, such as: • Guest communication • Digital check-in • Payments • Upsells • And more As part of a globally distributed team, you'll collaborate regularly with colleagues and customers across time zones-so flexibility, asynchronous communication, and strong cross-cultural collaboration skills are essential. If you are a strong product thinker with at least 5 years of product management experience, and you're excited to help shape the future of hospitality tech, we'd love to connect. Responsibilities Define and execute product strategy, roadmap, and delivery plans for one or more areas of the Canary platform Partner with Engineering and Design to bring intuitive, scalable, and reliable features to life Collaborate with stakeholders across Sales, Customer Success, and Marketing to ensure successful product launches and strong customer adoption Conduct in-depth customer research and product analysis to inform prioritization and uncover new opportunities Translate complex customer and business needs into clear product requirements and user stories Set clear goals and success metrics, and use data to drive continuous improvement and iteration Help mentor other product managers and contribute to the broader product culture and processes Qualifications 5+ years of product management experience in B2B SaaS or a technology-driven environment This is a remote role and requires the candidate to be located in London. Proven ability to define and ship successful products that deliver measurable business outcomes Strong product intuition and customer empathy-you understand how to solve real problems with elegant, user-focused solutions Experience working closely with Engineering and Design to drive execution in an agile environment Skilled at making data-informed decisions while remaining grounded in customer feedback Comfortable operating in a high-growth, fast-paced environment with shifting priorities Excellent communication and collaboration skills across technical and non-technical audiences Experience working across time zones and within globally distributed teams Bonus : Experience in hospitality technology, messaging platforms, payments, or AI/automation is a plus We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits: Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off. Self Improvement Club: We meet each month and share our personal goals for the month.Each individual is provided a budget towards any purchases that help us achieve these goals. Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization. Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city! Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. About Us Aarki is an AI company that builds advertising solutions to drive mobile revenue growth. We use AI to find audiences in a privacy-first world by using trillions of contextual bidding signals coupled with proprietary neural net based models. Our platform includes a full-service team and Unified Creative Strategy that delivers ad creative ideation and execution. We have worked with hundreds of advertisers over 14 years and see 5M mobile ad requests per second from over 10B devices driving performance for publishers and brands. It is independently operated and headquartered in San Francisco, CA with offices across the United States, EMEA, and APAC. Role Overview The Customer Success Manager, EMEA will work with our biggest advertisers in the region to understand their marketing challenges, coordinate internal efforts to deliver against those goals, and drive growth for both the customer and by extension, Aarki. This will include working with multiple internal teams (Analyst, Creative, Product, DS, and Engg.) to ensure we are able to deliver against customer goals, and drive operational excellence. This role requires a strategic leader with a deep understanding of the AdTech ecosystem, strong leadership skills, and a proven track record of driving growth for customers and the business. Role & Responsibilities Develop and maintain strong relationships with customers, serving as their trusted advisor and advocate within the company. Understand customers' business objectives/ challenges and work collaboratively with internal teams to develop strategies for achieving customer's goals through Aarki's products and services. Deliver revenue goals for their region, work towards driving an increased share of customer wallet, and uplevel relationships with leaders at the customer organization. Plan and deliver strategic QBRs, including growth strategies, and forward looking opportunities. Work closely with Sales to onboard new customers efficiently, ensuring a smooth transition and providing guidance on our platform and tools. Monitor performance metrics, proactively identifying opportunities for optimization and growth. Develop and present comprehensive performance reports to customers, highlighting key metrics and results. Utilize data-driven insights to inform strategic decision-making and improve campaign outcomes. Work cross-functionally with internal and external teams to develop customer success plans that outline their critical success factors and metrics for success and leverage Aarki's resources. Share client wins and learnings with the rest of the org and create a pipeline for case studies.Funnel learnings and challenges to product and influence our roadmap to ensure we are able to fulfill customer needs Stay informed about industry trends and best practices, sharing insights and recommendations with customers to help them stay ahead in the competitive gaming landscape. Skills & Experience 5+ years of experience in customer success within the AdTech industry. Needs to understand the mobile ecosystem, the customers business (gaming and non-gaming), and how demand side platforms operate. Builder mindset; This is not just a CSM role. This is the opportunity to 10X a business. We're looking for someone who is inspired by that challenge. Excellent customer relationship management skills with the ability to build trust and influence key stakeholders. Exceptional analytical and problem-solving abilities, with a data-driven approach to decision-making. Works well with internal stakeholders across ad-ops/analysts, product and engineering Outstanding communication and presentation skills, with the ability to convey complex concepts to both technical and non-technical audiences. Demonstrated ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously. Preferred Bachelor's degree in Marketing, Advertising, Business, or a related field.

Our AI Platform team drives the success and innovation of Miro's AI-powered product vision. We are responsible for building the internal platform, tooling, and APIs that enable Miro's product teams to seamlessly integrate and scale AI use cases.Our mission is to establish a robust and flexible technical foundation for AI innovation, enabling internal teams to move faster, build responsibly, and deliver world-class AI features to our users. About the Role As a Backend Engineer in our AI Platform team, you'll play a crucial role in building and scaling the core that powers AI across Miro. You will help lay the technical foundation for how Miro builds, deploys, and serves AI/ML capabilities-supporting tens of millions of users as we evolve into an increasingly intelligent product.You'll work on internal tools that empower teams to experiment with and ship AI features quickly and responsibly, and data pipelines for AI use cases. This is an exciting opportunity to shape how AI is built and adopted across the company. What you'll do Design, develop, and maintain backend services that support model training, inference, and experimentation Develop tooling that improves reliability, reproducibility, and speed of AI development and deployment across Miro Contribute to system architecture and infrastructure choices with a focus on scalability, performance, and maintainability Build scalable and efficient data pipelines to power AI insights and quality improvements Help shape and drive technical strategy for Miro's AI platform Maintain high code quality through testing, code reviews, and automation What you'll need 4+ years of backend engineering experience Strong experience with Python, Java or Kotlin in production environments Experience designing and maintaining scalable services Familiarity with modern AI providers (AWS Bedrock, Open AI, Anthropic, etc) Proficiency in modern development practices (CI/CD, observability, test automation) A passion for building tooling that accelerates innovation Strong ownership mindset and collaborative approach to problem-solving Experience with ML Ops Experience working in a product-led company or supporting AI in end-user features Understanding of AI/ML concepts such as model training, validation, and evaluation metrics What's in it for you Competitive equity package Health insurance for you and your family Lunch, snacks and drinks provided in the office Wellbeing benefit and WFH equipment allowance Annual learning and development allowance to grow your skills and career Opportunity to work for a globally diverse team About Miro Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 90M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,600 employees in 12 hubs around the world. We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you! At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro's mission - Empower teams to create the next big thing - is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in , and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences. Resume/CV Resume/CV Attach File types: pdf, doc, docx, txt, rtf File size: max 2MB Cover Letter Attach File types: pdf, doc, docx, txt, rtf File size: max 2MB LinkedIn Profile Website (please include password if necessary) Will you now or in the future require visa sponsorship for employment with Miro? What is it about Miro that makes you interested in joining the team? Max 900 characters allowed. Why do you feel you would be well suited for this role? Max 900 characters allowed. By submitting my application I agree that my data is being stored and processed. _JobID A 30-min interview to discuss your relevant skills, perspective on resilience, experience, and what motivates you to join Miro. 02. Hiring Manager The hiring manager will meet to discuss your experience and fit for the role by assessing whether you align with the Miro Mindset (Curiosity, Drive, Resilience, Empathy, Cognitive Agility & Accountability). This interview usually takes 90-120 minutes. 03. Skill Assesment An interactive presentation to see your skills in action, based around a particular case study or business problem. 04. Meet the Team Here you will meet cross-functional stakeholders, and we will ask evidence-based questions to evaluate how well you align with the role and Miro's values and culture. Meet a member of the leadership team to discuss Miro's company values and share your vision for success at Miro.

Product Manager - Agentic Infrastructure Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web. Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. About the Role: We're looking for a Product Manager to drive growth at the intersection of AI enablement and developer experience. This role is perfect for someone who thrives in fast-paced, ambiguous environments and wants to shape the future of how developers build with cutting-edge technologies. You'll own critical parts of Vercel's growth strategy - from onboarding and upgrade flows to usage-based monetization and enterprise adoption. You'll use data, experimentation, and deep customer understanding to identify opportunities, craft product experiences, and partner closely with engineering, design, and go-to-market teams to deliver impact quickly. If you're based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: Shape the user onboarding experience by designing and executing experiments that turn curiosity into commitment - from first deploy to upgrade and habitual usage. Simplify our upgrade and billing flow to drive seamless self-serve monetization and support bottom-up adoption. Enable enterprise sales success by identifying high-value user segments and optimizing product experiences that support key sales plays and customer conversions. Fuel platform growth by building a repeatable, scalable growth engine focused on user acquisition, activation, retention, and expansion. Translate insight into action by converting customer feedback and behavioral data into compelling product requirements and narratives. Collaborate cross-functionally with engineering, design, data, and GTM teams to move fast and build high-leverage features that drive growth. About You: A strong track record of driving impact with speed and focus - you get things done with high throughput. Hands-on experience enabling AI/ML applications in a startup or growth-stage environment. Metrics-obsessed and data-savvy - you think in experiments, funnels, and dashboards. Comfortable working under ambiguity and imperfect information - you don't wait for perfect data to make a decision. A natural collaborator - you elevate the work of engineers, designers, and sales teams through clear thinking and crisp execution. Experience with technical products and/or developer tools; bonus if you've supported technical sales motions or worked closely with cloud infrastructure. Bonus If You: Have familiarity with usage-based or consumption-driven monetization models. Experience driving product-led growth at a B2B or enterprise AI company. Are a power user of modern AI tools and up to speed with the latest AI/LLM trends. Competitive compensation package, including equity. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $168,000-$252,000. This salary range is an estimate. Actual salary will be based on job-related skills, experience, and location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. Apply Now. Tell us why you'd be a good fit for the Product Manager - Agentic Infrastructure role. First Name Last Name Email Address Phone Number Resume Resume should be a PDF under 3.5MB. Are you currently based in any of these countries? Please note these are the only countries where we are accepting applications United States Germany United Kingdom Australia Netherlands Canada India Japan Other Will you require Visa Sponsorship now, or in the future? Yes No Do you live in one of the following states?Alabama, Alaska, Delaware, Kansas, Maine, Mississippi, Montana, Nebraska, New Mexico, North Dakota, South Dakota, West Virginia, or Wyoming. Please double-check all the information provided above. Ensuring accuracy is crucial, as any errors or omissions may impact the review of your application. I have reviewed and confirmed that all the information provided is accurate and complete. Optionally, include links to your social media profiles.

We are seeking a skilled Azure Cloud DevOps Engineer to join our team. The ideal candidate will have a strong background in DevOps practices, cloud solutions, and network engineering in Microsoft Azure. This role involves maintaining and developing a cloud environment that hosts mission critical financial services applications used across Australia and New Zealand. This role is pivotal for ensuring the delivery of high-quality, scalable, and secure Microsoft Azure cloud solutions. You will report to Clod Platform Manager Key Responsibilities: Apply DevOps practices, including Continuous Integration, Continuous Delivery, Infrastructure as Code to deliver a cloud environment that enables software development teams to deploy projects with ease. Provide expertise in Cloud Solutions, including deployment pipelines, automation, virtual machines, Azure PaaS services. Investigate identified security vulnerabilities and implement technical solutions to resolve them. Apply approved network changes in the cloud environment, including provisioning and changes to Network Security Groups, subnets, virtual networks and firewall rules. Collaborate with other engineers to ensure consistency, efficiency and quality across cloud environments and support achieving team objectives. Support efforts to proactively manage cloud hosting costs through appropriate provisioning and sizing of cloud resources and monitoring of resource utilisation. Contribute to technical documentation of the cloud environment and processes for supporting it. Ensure the cloud environment is maintained to high levels of availability and performance in line with service level commitments. About Experian Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at Experience and Skills Experience: At least 7+ years of experience working in Microsoft Azure. Intermediate to advanced knowledge of Azure, including Terraform, Network Security Groups, Entra ID, and Azure Storage. Desirable, but not essential: Experience working with Checkpoint firewalls. Qualifications: Mandatory: Holds a tertiary education degree in Computer Science, Information Technology, or a related field. At least one of the below certifications: Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Developer Associate Microsoft Certified: DevOps Engineer Expert Microsoft Certified: Azure Network Engineer Associate Cisco Certified Network Associate (CCNA) Additional Information What We Offer Hybrid work model 20 days of annual leave Comprehensive medical and hospitalization coverage (including dependents) Additional Information Our uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering the list goes on. Experian's strong people first approach is award winning; Great Place To Work in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. # LI-Hybrid Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here

Who are we? Our mission is to scale intelligence to serve humanity. We're training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what's best for our customers. Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products. Join us on our mission and shape the future! Why the Cohere EPM role? As our Generative Machine Learning (GenML) organization continues to grow and tackle more ambitious ML programs, we are looking for an Engineering Program Manager (EPM) to join the team! At Cohere, EPMs are pivotal to our success, being seen as operational experts specializing in cross-functional efforts. Great EPMs at Cohere are well-rounded, executing with precision at the tactical level, while partnering with senior leaders and shaping the big picture at a strategic level, and the opportunities are endless in growing the scale and impact of their work. Cohere's EPMs would often be described as organized, execution-oriented, pragmatic, and adaptable to the needs of the company and the programs they lead. As a reward for the depth and breadth of expertize that you bring to the table, you will get to work alongside some of the most talented AI researchers and industry experts in the world on building cutting edge AI technology. No day will be the same as the one before, and the dynamic high growth environment will be absolutely perfect for anyone excited about solving novel problems, bringing structure to oftentimes chaotic and fast-paced environments, and ambitious about scaling their own impact and growth alongside the company! Please note: While we are remote-first and accept candidates from all over the world, we are highly prioritizing hiring for people who are in the Eastern Time (ET) timezone, or 1-2 hours within British Standard Time (BST). As an Engineering Program Manager, you will: Establish, improve, and scale foundational team-level and program-level processes that allow the Generative Modeling teams to execute better and faster Partner directly with Gen ML modeling leadership & Members of Technical Staff on efforts to design, train and improve our core generative models Run cross-functional, oftentimes company-wide programs, collaborating and coordinating with cross-functional teams including Product, Engineering, Legal, Design etc. on delivering generative models on time and within budget & scope Map out dependencies and risks, and ensure that cross-functional execution across the program runs smoothly, communicating status with non-technical and technical stakeholders and senior management Coordinate across internal partner teams like Data, Evaluation, Safety, Model Efficiency and Model Serving on cross-team planning and execution to deliver Generative models Troubleshoot cross-team challenges and build dependable partnerships both within and outside the Generative ML organization Both own and enable a useful communication flow of priorities, ideas, and knowledge throughout all layers of the tech organization Respond quickly to program-level changes, clarifying new scope and marshaling resources in response to evolving priorities You may be a good fit if you: Have 3-5 years as an Engineering Program Manager or Technical Program Manager AND 2+ years of experience working directly on AI/ML-powered products. Bonus points for working directly on foundation models. Have in-depth knowledge of how machine learning works, particularly when it comes to NLP and Large Language Models (LLMs). Bonus points for experience with Multimodal AI. Have experience with working in a chaotic, fast paced, low structure environment. We need an EPM who is pragmatic, can roll up their sleeves when needed, and can function at the tactical and strategic level to do whatever it takes to make Cohere's models succeed Have personal hands-on understanding of the unique challenges of managing projects and programs in the AI/ML development space (be prepared for us to ask you about your experiences in this area) (optional, but preferred) Have experience with any ML-adjacent projects and programs, in araeas such as Data & Evaluation, Capacity Planning, Model Serving / Efficiency etc. (optional, but preferred) Have technical experience in a hands-on capacity. We don't necessarily need someone with hands on experience training models or a former engineer, but you need to feel comfortable sitting in the same rooms with some of the best researchers in the world, working on highly complex, cutting edge ML projects/programs If some of the above doesn't line up perfectly with your experience, we still encourage you to apply! If you want to work really hard on a glorious mission with teammates that want the same thing, Cohere is the place for you. We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form , and we will work together to meet your needs. Full-Time Employees at Cohere enjoy these Perks: An open and inclusive culture and work environment Work closely with a team on the cutting edge of AI research Weekly lunch stipend, in-office lunches & snacks Full health and dental benefits, including a separate budget to take care of your mental health 100% Parental Leave top-up for 6 months for employees based in Canada, the US, and the UK Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement Remote-flexible, offices in Toronto, New York, San Francisco and London and co-working stipend ️ 6 weeks of vacation Note: This post is co-authored by both Cohere humans and Cohere technology.