About Ellucian Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes. Values Rooted in Purpose We embrace the power to lead , the courage to innovate , and the determination to grow . At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation , we endeavor to shape a brighter future for higher education. About the Opportunity 100% Remote Opportunity for candidates based in England, Scottland, Wales, and Ireland Ellucian is seeking a strategic and experienced Vice President of Professional Services Delivery to lead our delivery efforts across the UK region. This individual will manage a team of consultants and project leaders responsible for implementing our ERP, SIS, CRM, and HCM solutions across higher education institutions. The ideal candidate brings deep professional services expertise, experience working with regional partners and consulting firms, and a strong track record of successful enterprise software delivery in complex environments. Where You Will Make an Impact Regional Leadership & Execution Lead the UK Professional Services delivery team, managing performance, engagement, and development of up to 12 - 15 professionals. Drive delivery excellence and ensure customer satisfaction across a portfolio of SaaS and cloud-based projects. Champion a blended services model leveraging internal delivery teams, global Centers of Excellence (CoEs), and third-party partners. Project & Program Delivery Ensure successful project execution, meeting or exceeding quality, schedule, and financial targets. Maintain visibility into all in-region projects and proactively manage risks, escalations, and customer expectations. Oversee revenue forecasting, resource planning, and consumption of booked services. Strategic Partnerships & Growth Collaborate with regional partners and consulting firms to scale delivery capacity and capabilities. Support pre-sales efforts and solutioning in partnership with Customer Success and Sales teams. Identify opportunities to expand services footprint and support business growth across new and existing customers. Operational & Process Excellence Standardize delivery processes and implement best practices to ensure consistency and scalability. Track key metrics (utilization, margin, customer satisfaction) and lead continuous improvement initiatives. Foster strong cross-functional collaboration with teams across Cloud Operations, Managed Services, Customer Success, and the COO's office. What You Will Bring 10+ years of professional experience in software implementation, professional services, or consulting roles-at least 5 years in leadership. Proven success in delivering ERP, CRM, or HCM cloud implementations across higher education or related industries. Strong business acumen with a focus on profitability, resource optimization, and customer success. Experience engaging with global delivery teams and external partners such as Deloitte, KPMG, or regional firms. Ability to lead cross-functional teams and communicate effectively with both technical and executive audiences. Consulting background in a SaaS or enterprise software company preferred. Willingness to travel regionally up to 25%. What makes 25 days annual leave plus 8 public holidays Choice to opt in for private Medical and Dental cover. Competitive pension plan. Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests 5 charitable days to support the community that supports us Wellness Headspace (mental health) Wellbeats (virtual fitness classes) RethinkCare - caregiver support Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few. Parental leave covering Maternity, Paternity and Adoption. Employee referral bonuses to encourage the addition of great new people to the team We Foster a learning culture with: Educational Assistance Program Professional development opportunities
Aug 02, 2025
Full time
About Ellucian Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes. Values Rooted in Purpose We embrace the power to lead , the courage to innovate , and the determination to grow . At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation , we endeavor to shape a brighter future for higher education. About the Opportunity 100% Remote Opportunity for candidates based in England, Scottland, Wales, and Ireland Ellucian is seeking a strategic and experienced Vice President of Professional Services Delivery to lead our delivery efforts across the UK region. This individual will manage a team of consultants and project leaders responsible for implementing our ERP, SIS, CRM, and HCM solutions across higher education institutions. The ideal candidate brings deep professional services expertise, experience working with regional partners and consulting firms, and a strong track record of successful enterprise software delivery in complex environments. Where You Will Make an Impact Regional Leadership & Execution Lead the UK Professional Services delivery team, managing performance, engagement, and development of up to 12 - 15 professionals. Drive delivery excellence and ensure customer satisfaction across a portfolio of SaaS and cloud-based projects. Champion a blended services model leveraging internal delivery teams, global Centers of Excellence (CoEs), and third-party partners. Project & Program Delivery Ensure successful project execution, meeting or exceeding quality, schedule, and financial targets. Maintain visibility into all in-region projects and proactively manage risks, escalations, and customer expectations. Oversee revenue forecasting, resource planning, and consumption of booked services. Strategic Partnerships & Growth Collaborate with regional partners and consulting firms to scale delivery capacity and capabilities. Support pre-sales efforts and solutioning in partnership with Customer Success and Sales teams. Identify opportunities to expand services footprint and support business growth across new and existing customers. Operational & Process Excellence Standardize delivery processes and implement best practices to ensure consistency and scalability. Track key metrics (utilization, margin, customer satisfaction) and lead continuous improvement initiatives. Foster strong cross-functional collaboration with teams across Cloud Operations, Managed Services, Customer Success, and the COO's office. What You Will Bring 10+ years of professional experience in software implementation, professional services, or consulting roles-at least 5 years in leadership. Proven success in delivering ERP, CRM, or HCM cloud implementations across higher education or related industries. Strong business acumen with a focus on profitability, resource optimization, and customer success. Experience engaging with global delivery teams and external partners such as Deloitte, KPMG, or regional firms. Ability to lead cross-functional teams and communicate effectively with both technical and executive audiences. Consulting background in a SaaS or enterprise software company preferred. Willingness to travel regionally up to 25%. What makes 25 days annual leave plus 8 public holidays Choice to opt in for private Medical and Dental cover. Competitive pension plan. Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests 5 charitable days to support the community that supports us Wellness Headspace (mental health) Wellbeats (virtual fitness classes) RethinkCare - caregiver support Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few. Parental leave covering Maternity, Paternity and Adoption. Employee referral bonuses to encourage the addition of great new people to the team We Foster a learning culture with: Educational Assistance Program Professional development opportunities
Background to the role In April 2024 we launched an ambitious five-year strategy. At the same time, in acknowledgement of the fact that if we are to deliver for older people we need to change as an organisation, we began a process of internal transformation. Across the organisation trustees, staff and volunteers are working hard together to lead Age UK East London to become more professional, more collaborative and more sustainable. We are proud of the progress we have made; 95% of staff say they would recommend us as a place to work. This new role along with a new Governance and Executive Support Coordinator role has been created to help us make faster progress towards achieving these transformational goals. This appointment comes at the time of a review of our premises needs. Job description Job Purpose Your role is an integral part of the central team with responsibility for procedures, systems that support the effective, efficient, and compliant managing of our premises, IT systems and some HR functions. You will play a key role in delivering and maintaining our offices and facilities, and the IT services for the whole organisation alongside our retained IT consultants. By providing high quality operational and administrative support you will play a critical role in ensuring the smooth operation of our organisation. You will do this by: Supporting the Director of Finance and Operations in delivering and maintaining effective operational function at the charity. Including but not exclusively, Health & Safety, Insurance, Premises, Facilities, Vehicle Management, IT and CRM system services. Improving existing office systems and identifying opportunities to develop new systems and processes to enable people to work more collaboratively, efficiently, and effectively. Coordinating and implementing efficient HR processes and record-keeping, including recruitment, onboarding and training of staff. Being the key contact for staff and volunteers for all IT and premises matters including induction and training. Providing management for the maintenance and smooth running of the physical premises of the workplace ensuring they are safe and equipment is available and in good order. Key Tasks Coordinate and implement processes that relate to our staff Support the coordination of recruitment, pre-employment checks, onboarding, induction and training processes for new staff. Maintain accurate records of staff annual leave, mandatory training, DBS renewal, appraisals, and probation reviews and liaise with staff/managers as appropriate. Carry out workstation assessments as needed Premises Act as the first line of support for premises and facilities across all our locations. Maintain secure and organised premises and facilities, which ensure colleagues, volunteers and visitors are safe and experience a welcoming environment. Serve as the first point of contact for all health & safety matters. Help establish and maintain safe working practices and policies and undertake basic risk assessment Act as the first point of contact for equipment requests; including being responsible for issuing and returning stock, regular stock checks and ordering stock as required. Managing relationships with facilities and other providers such as utilities, fire safety access, and cleaning Support the Director of Finance and Operations in developing and implementing a new premises strategy. Promote environmental awareness and encourage the charity in its adoption of a greener approach, e.g. recycling, energy use, carbon footprint reduction. Manage the two cleaners. IT and systems Act as the first point of contact for IT and other technical support to staff, trustees and volunteers within the organisation Manage the relationship with our IT consultants to deliver contractual SLAs and policy updates. Coordinate IT stock purchases and monitor asset use across the organisation. Work effectively and efficiently with the outsourced ICT provider, Penelope Implement processes that maintain effective IT security. Assist in the onboarding and offboarding of employees, including software licences, logins, user processes, induction and IT systems training, and internal IT communication. Support the Director of Finance and Operations in developing and implementing a new ICT strategy. General To meet regularly with line manager for support, supervision and appraisal. To attend team and staff meetings, (and other meetings) as required. To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London. To undertake all training required to fulfil the role. To carry out the duties of the post in accordance with Age UK s East London s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults and Children. Functional Links The role reports to The Director of Finance and Operations The role line manages the two cleaners Person Specification Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don t meet every single aspect of the job description, please still apply! Experience Essential Experience providing IT and facilities support to the organisation. Experience coordinating facilities or office management across multiple locations. Experience supporting basic health & safety and premises management. Experience coordinating recruitment or onboarding processes Desirable Voluntary sector experience. Experience with Salesforce or similar CRMs. Experience with implementing or supporting new systems. Experience managing IT or telecoms service contracts. Knowledge & Understanding Essential Good technical skills to navigate various IT systems, highly organised, and solutions focused. Good understanding of health and safety compliance requirements and standards in the workplace. Understanding of confidentiality and data protection principles. Understanding of EDI and a commitment to working in an anti-racist and non-discriminatory way. Understanding of HR processes (recruitment, induction, probation, appraisals). Skills/Attributes Essential Confident communicator , able to liaise with third-party suppliers (e.g. IT consultants, cleaners, utility providers). Ability to manage multiple streams of work (HR, facilities, IT) with strong attention to detail and prioritisation skills. High level IT skills in Microsoft (Outlook, Word, Excel, PowerPoint). Understanding of IT networks/infrastructure . Verbal & Written Communication : Must be able to communicate clearly, professionally and tactfully with internal and external stakeholders. Time Management : Ability to prioritise tasks and manage multiple deadlines. Attention to Detail : Must be able to ensure accuracy in communication, scheduling, and documentation and take accurate minutes. Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered. Commitment to learning and development and reflective practise. Desirable Good understanding of the capabilities and potential of 365 Advanced AI skills Additional Requirements As Age UK East London works with children and vulnerable adults the post holder will be required to have a satisfactory enhanced DBS certificate. A criminal record will not necessarily, but may be, a bar to obtaining a position with the organisation. Additional Information This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role. In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management. Should you be successful in this role this job description will not form part of your terms and conditions.
Aug 01, 2025
Full time
Background to the role In April 2024 we launched an ambitious five-year strategy. At the same time, in acknowledgement of the fact that if we are to deliver for older people we need to change as an organisation, we began a process of internal transformation. Across the organisation trustees, staff and volunteers are working hard together to lead Age UK East London to become more professional, more collaborative and more sustainable. We are proud of the progress we have made; 95% of staff say they would recommend us as a place to work. This new role along with a new Governance and Executive Support Coordinator role has been created to help us make faster progress towards achieving these transformational goals. This appointment comes at the time of a review of our premises needs. Job description Job Purpose Your role is an integral part of the central team with responsibility for procedures, systems that support the effective, efficient, and compliant managing of our premises, IT systems and some HR functions. You will play a key role in delivering and maintaining our offices and facilities, and the IT services for the whole organisation alongside our retained IT consultants. By providing high quality operational and administrative support you will play a critical role in ensuring the smooth operation of our organisation. You will do this by: Supporting the Director of Finance and Operations in delivering and maintaining effective operational function at the charity. Including but not exclusively, Health & Safety, Insurance, Premises, Facilities, Vehicle Management, IT and CRM system services. Improving existing office systems and identifying opportunities to develop new systems and processes to enable people to work more collaboratively, efficiently, and effectively. Coordinating and implementing efficient HR processes and record-keeping, including recruitment, onboarding and training of staff. Being the key contact for staff and volunteers for all IT and premises matters including induction and training. Providing management for the maintenance and smooth running of the physical premises of the workplace ensuring they are safe and equipment is available and in good order. Key Tasks Coordinate and implement processes that relate to our staff Support the coordination of recruitment, pre-employment checks, onboarding, induction and training processes for new staff. Maintain accurate records of staff annual leave, mandatory training, DBS renewal, appraisals, and probation reviews and liaise with staff/managers as appropriate. Carry out workstation assessments as needed Premises Act as the first line of support for premises and facilities across all our locations. Maintain secure and organised premises and facilities, which ensure colleagues, volunteers and visitors are safe and experience a welcoming environment. Serve as the first point of contact for all health & safety matters. Help establish and maintain safe working practices and policies and undertake basic risk assessment Act as the first point of contact for equipment requests; including being responsible for issuing and returning stock, regular stock checks and ordering stock as required. Managing relationships with facilities and other providers such as utilities, fire safety access, and cleaning Support the Director of Finance and Operations in developing and implementing a new premises strategy. Promote environmental awareness and encourage the charity in its adoption of a greener approach, e.g. recycling, energy use, carbon footprint reduction. Manage the two cleaners. IT and systems Act as the first point of contact for IT and other technical support to staff, trustees and volunteers within the organisation Manage the relationship with our IT consultants to deliver contractual SLAs and policy updates. Coordinate IT stock purchases and monitor asset use across the organisation. Work effectively and efficiently with the outsourced ICT provider, Penelope Implement processes that maintain effective IT security. Assist in the onboarding and offboarding of employees, including software licences, logins, user processes, induction and IT systems training, and internal IT communication. Support the Director of Finance and Operations in developing and implementing a new ICT strategy. General To meet regularly with line manager for support, supervision and appraisal. To attend team and staff meetings, (and other meetings) as required. To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London. To undertake all training required to fulfil the role. To carry out the duties of the post in accordance with Age UK s East London s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults and Children. Functional Links The role reports to The Director of Finance and Operations The role line manages the two cleaners Person Specification Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don t meet every single aspect of the job description, please still apply! Experience Essential Experience providing IT and facilities support to the organisation. Experience coordinating facilities or office management across multiple locations. Experience supporting basic health & safety and premises management. Experience coordinating recruitment or onboarding processes Desirable Voluntary sector experience. Experience with Salesforce or similar CRMs. Experience with implementing or supporting new systems. Experience managing IT or telecoms service contracts. Knowledge & Understanding Essential Good technical skills to navigate various IT systems, highly organised, and solutions focused. Good understanding of health and safety compliance requirements and standards in the workplace. Understanding of confidentiality and data protection principles. Understanding of EDI and a commitment to working in an anti-racist and non-discriminatory way. Understanding of HR processes (recruitment, induction, probation, appraisals). Skills/Attributes Essential Confident communicator , able to liaise with third-party suppliers (e.g. IT consultants, cleaners, utility providers). Ability to manage multiple streams of work (HR, facilities, IT) with strong attention to detail and prioritisation skills. High level IT skills in Microsoft (Outlook, Word, Excel, PowerPoint). Understanding of IT networks/infrastructure . Verbal & Written Communication : Must be able to communicate clearly, professionally and tactfully with internal and external stakeholders. Time Management : Ability to prioritise tasks and manage multiple deadlines. Attention to Detail : Must be able to ensure accuracy in communication, scheduling, and documentation and take accurate minutes. Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered. Commitment to learning and development and reflective practise. Desirable Good understanding of the capabilities and potential of 365 Advanced AI skills Additional Requirements As Age UK East London works with children and vulnerable adults the post holder will be required to have a satisfactory enhanced DBS certificate. A criminal record will not necessarily, but may be, a bar to obtaining a position with the organisation. Additional Information This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role. In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management. Should you be successful in this role this job description will not form part of your terms and conditions.
THE COMPANY Our Client is the post-production arm of a major media entity, home to some of the UK's most popular television shows. THE ROLE As Post Production Business Development Manager, you will have responsibility for delivering a substantial proportion of annual revenue for the post production business. Key responsibilities: Engage with new and existing clients to grow the post production customer base Manage front line sales enquiries and ensure timely follow-up on all opportunities. Lead commercial negotiations from initial quote through to contract completion. Collaborate closely with commercial and operations teams to resolve any issues quickly. Support the development of new services and identify opportunities for joint studio and post-production deals. Help shape pricing strategies to drive revenue growth. Support high utilisation and exceed annual commercial targets for Post Production and associated services. THE PERSON With solid experience in a business development role with a post-production facility, you will be customer focused and be proactive in identifying and securing new business. Strong negotiation skills and the ability to build lasting client relationships are key. You'll need a black book of production contacts, ideally in factual programming and/or drama and an excellent knowledge of who's making what and when. A good understanding of post-production processes is essential for this role, as it the ability to cost projects and present proposals to clients. NEXT STEP If your skills & experience fit the above requirements and you would like to talk to us about this role, please apply online attaching your CV in WORD format. WHAT TO EXPECT Searchlight only advertises active roles Your details will be sent directly to the Consultant who is handling this role We aim to respond to candidates within 14 days. If this role isn't quite right, but you would like us to have your CV on file, please send it to global. Searchlight strives to promote equal opportunities for all. We welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. To learn more about Searchlight, see:
Aug 01, 2025
Full time
THE COMPANY Our Client is the post-production arm of a major media entity, home to some of the UK's most popular television shows. THE ROLE As Post Production Business Development Manager, you will have responsibility for delivering a substantial proportion of annual revenue for the post production business. Key responsibilities: Engage with new and existing clients to grow the post production customer base Manage front line sales enquiries and ensure timely follow-up on all opportunities. Lead commercial negotiations from initial quote through to contract completion. Collaborate closely with commercial and operations teams to resolve any issues quickly. Support the development of new services and identify opportunities for joint studio and post-production deals. Help shape pricing strategies to drive revenue growth. Support high utilisation and exceed annual commercial targets for Post Production and associated services. THE PERSON With solid experience in a business development role with a post-production facility, you will be customer focused and be proactive in identifying and securing new business. Strong negotiation skills and the ability to build lasting client relationships are key. You'll need a black book of production contacts, ideally in factual programming and/or drama and an excellent knowledge of who's making what and when. A good understanding of post-production processes is essential for this role, as it the ability to cost projects and present proposals to clients. NEXT STEP If your skills & experience fit the above requirements and you would like to talk to us about this role, please apply online attaching your CV in WORD format. WHAT TO EXPECT Searchlight only advertises active roles Your details will be sent directly to the Consultant who is handling this role We aim to respond to candidates within 14 days. If this role isn't quite right, but you would like us to have your CV on file, please send it to global. Searchlight strives to promote equal opportunities for all. We welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. To learn more about Searchlight, see:
Water Business Manager Annan Negotiable Salary Hybrid Working Our client, a globally recognised and fully accredited specialist manufacturer based in Southwest Scotland, is undergoing a period of rapid growth and strategic transition. In response to this expansion, they have created an exciting new position to support a recently launched customer service offering. The newly established role of Water Treatment Business Manager will play a pivotal part in the creation of an entirely new division of the business, with this department alone forecasting a £1 million turnover when fully operational. Working closely with both the sales and engineering teams, the successful candidate will be instrumental in driving profitability and supporting the future growth of this service. Reporting directly to the Customer Services Manager, the Water Treatment Business Manager will establish and grow a team dedicated to this offering. Main tasks and responsibilities will include: Performing on-site water sampling and testing in industrial environments Ensuring Legionella compliance and safe water system performance Delivering monthly, quarterly & annual water service plans Providing consultative expertise on chemical treatment solutions Producing detailed Consultant Service Reports (CSRs) Planning and scheduling your own site visits independently Identify opportunities to improve operations, methods and procedures. Preparation, Maintenance & achievement of Sales Budgets. Provide weekly updates & monthly reports to the Customer Services Manager Carry out Water Treatment training What you'll need to succeed As this is a newly created role, there is excellent scope to make this role your own and the salary on offer is flexible for the right candidate. We would be keen to talk to suitable candidates who are currently in the Water Treatment industry with a good understanding, relevant knowledge and potential contacts in the industry as this post will require some initial business development and market mapping. This key position requires the ability to work under pressure whilst retaining an ability to stay focused and able to prioritise workload to suit customers' requirements for any given deadline. Excellent communication skills and ability to communicate with internal and external customers to ensure the highest level of customer service support. Goal-oriented, ability to work using your own initiative to solve problems. A flexible approach is essential. The role will require you to thoroughly learn the business and accompany others in their site visits and meetings to do so. Following this, there is autonomy to decide on your own hybrid working pattern, inclusive of regular office visits in Annan. What you'll get in return Annual salary benchmarked around £50-£60,000 but upwardly flexible depending on experience and what you have to offer. Choice of company Vehicle (Subject to suitability and grade entitlement) 25 paid days of annual leave, plus 8 statutory days Employer 7% contribution pension scheme (after qualifying period) Access to Occupational Health Advisor Enrolment in Employee Health Plan Personal development opportunities and the opportunity to establish your own team from scratch. Flexibility of hybrid working when you feel you are comfortable you have learnt the business. 37-hour working week; Monday to Thursday 8am-4.30pm, Friday 8am-1pm (Reasonable flexibility in working hours will be required as necessary to satisfy the needs of the role) Opportunity to work within an organisation that really values its employees, reflected in the substantial tenure of its current employees. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Aug 01, 2025
Full time
Water Business Manager Annan Negotiable Salary Hybrid Working Our client, a globally recognised and fully accredited specialist manufacturer based in Southwest Scotland, is undergoing a period of rapid growth and strategic transition. In response to this expansion, they have created an exciting new position to support a recently launched customer service offering. The newly established role of Water Treatment Business Manager will play a pivotal part in the creation of an entirely new division of the business, with this department alone forecasting a £1 million turnover when fully operational. Working closely with both the sales and engineering teams, the successful candidate will be instrumental in driving profitability and supporting the future growth of this service. Reporting directly to the Customer Services Manager, the Water Treatment Business Manager will establish and grow a team dedicated to this offering. Main tasks and responsibilities will include: Performing on-site water sampling and testing in industrial environments Ensuring Legionella compliance and safe water system performance Delivering monthly, quarterly & annual water service plans Providing consultative expertise on chemical treatment solutions Producing detailed Consultant Service Reports (CSRs) Planning and scheduling your own site visits independently Identify opportunities to improve operations, methods and procedures. Preparation, Maintenance & achievement of Sales Budgets. Provide weekly updates & monthly reports to the Customer Services Manager Carry out Water Treatment training What you'll need to succeed As this is a newly created role, there is excellent scope to make this role your own and the salary on offer is flexible for the right candidate. We would be keen to talk to suitable candidates who are currently in the Water Treatment industry with a good understanding, relevant knowledge and potential contacts in the industry as this post will require some initial business development and market mapping. This key position requires the ability to work under pressure whilst retaining an ability to stay focused and able to prioritise workload to suit customers' requirements for any given deadline. Excellent communication skills and ability to communicate with internal and external customers to ensure the highest level of customer service support. Goal-oriented, ability to work using your own initiative to solve problems. A flexible approach is essential. The role will require you to thoroughly learn the business and accompany others in their site visits and meetings to do so. Following this, there is autonomy to decide on your own hybrid working pattern, inclusive of regular office visits in Annan. What you'll get in return Annual salary benchmarked around £50-£60,000 but upwardly flexible depending on experience and what you have to offer. Choice of company Vehicle (Subject to suitability and grade entitlement) 25 paid days of annual leave, plus 8 statutory days Employer 7% contribution pension scheme (after qualifying period) Access to Occupational Health Advisor Enrolment in Employee Health Plan Personal development opportunities and the opportunity to establish your own team from scratch. Flexibility of hybrid working when you feel you are comfortable you have learnt the business. 37-hour working week; Monday to Thursday 8am-4.30pm, Friday 8am-1pm (Reasonable flexibility in working hours will be required as necessary to satisfy the needs of the role) Opportunity to work within an organisation that really values its employees, reflected in the substantial tenure of its current employees. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Let's face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. We do. We can't cram it all in here, but you'll start noticing it from the first interview. Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you've ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. This makes for a remarkably focused and fulfilling work experience. Frankly, it's not for everyone. But for people with fire in their belly, it's a game-changing, career-defining, soul-lifting move. Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. If that sounds exciting-and the job description below feels like a fit-we really should start talking. What You'll Do Executive Relationship Orchestration Build and deepen strategic, executive to senior-level partnerships across global key accounts. Expand multi-threaded sponsorship by identifying and cultivating new champions and influencers in new parts of the business Position BetterUp as a transformation partner by aligning with the customer's C-Suite objectives, vision and strategic priorities. Value Stewardship Lead Business Value Reviews (BVRs) to showcase, define, measure, and communicate the value of BetterUp's Human Transformation Platform aligned to customer outcomes mapped from the pre-sales cycle. Co-develop strategic roadmaps that drive long-term value realization and business transformation anchored to adoption & utilization of the platform. Guide BetterUp and customer teams toward shared success metrics through proactive planning and alignment. Account Leadership Own customer health and retention across complex, multi-product customer engagements. Identify early signals of risk or opportunity and drive cross-functional mitigation or acceleration strategies. Serve as the voice of the customer internally, influencing BetterUp teams to prioritize client success. Innovation & AI Enablement Leverage AI tools to streamline workflows, analyze trends, and enhance customer-facing deliverables. Drive AI adoption internally and externally by modeling practical, effective use cases. Continuously experiment and iterate on ways to increase scale, efficiency, and strategic insight using AI. Narrative Building & Influence Craft compelling value narratives that link BetterUp's platform to customer strategy and transformation goals. Influence data-driven storytelling that drives urgency, alignment, and advocacy with our People Insights Consultants (PICs) Influence senior stakeholders to take bold action in support of long-term impact. Market & Product Insights Capture and share actionable customer insights that inform BetterUp's product and go-to-market strategy. Identify patterns and themes across accounts to surface scalable opportunities and risks. Advocate for the evolving needs of enterprise clients to shape platform innovation and services. Change Leadership & Strategic Agility Lead customers through complexity and organizational change with confidence and empathy. Thrive in ambiguity and adapt quickly to shifting priorities or business environments. Champion new ways of working, continuously improving processes and outcomes through innovation. What We're Looking For Proven success managing strategic, high-stakes customer relationships within global enterprise environments, including C-suite stakeholders across HR, Operations, and Business Units. Experience with complex SaaS ecosystems-especially in Human Capital Management, Employee Experience, or Organizational Effectiveness. Track record of delivering measurable value through structured frameworks, such as Business Value Reviews, ROI storytelling, or health assessments. Demonstrated AI fluency-both in using tools (e.g., ChatGPT, workflow automation) to enhance productivity and in helping clients adapt to new ways of working through AI Consultative and prescriptive approach with the ability to challenge clients constructively, ground expectations, and steer strategic outcomes without losing trust. Multi-threaded project and relationship management experience, including leading cross-functional workstreams across internal teams, external stakeholders, and global time zones. Strong business acumen and vertical-specific knowledge, with the ability to quickly understand customer-specific challenges and translate platform capabilities into strategic solutions. Inspirational influence and executive presence, with the ability to shift mindset, spark behavior change, and elevate BetterUp's thought leadership in key conversations. Proactive, adaptable mindset-you anticipate challenges before they arise and leverage innovation to drive efficiency, scale, and customer delight. Travel expectations 25-50% Ideal Profile: SaaS Industry Experience (Required): 3-6 years total experience with direct Customer Success roles in a SaaS environment. Demonstrated success in value realization, customer engagement, and driving retention. Consulting Experience (Preferred, Light): 2-4 years in management consulting, strategy, or tech consulting. Should bring structured problem solving, client-facing poise, and strategic thinking-but not be so heavily rooted in consulting that they lack operational experience. Customer Ownership & Strategic Account Management: Proven ability to own a book of business and manage the post-sale lifecycle, ideally for mid-market or enterprise accounts. Comfort working with cross-functional stakeholders (e.g., Sales, Product, Marketing) to deliver end-to-end customer value. Key Competencies Retention & Value Delivery: A track record of driving customer outcomes that translate into renewals and upsell opportunities. Experience in proactive account planning and customer health monitoring. GTM & Product Partnership: Has played a role in feedback loops between customers and Product/GTM teams. Able to influence roadmap conversations and translate customer needs into product insights. Operational Rigor & Adaptability: Strong project or program management chops-able to navigate ambiguity, juggle priorities, and pivot quickly when needed. Preferred Soft Skills Executive Presence & Communication: Polished communicator comfortable interfacing with senior stakeholders. Collaboration-First Mindset: Works cross-functionally and can rally internal teams around customer goals. Benefits: At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. Access to BetterUp coaching; one for you and one for a friend or family member A competitive compensation plan with opportunity for advancement Flexible paid time off Per year: All country/federal holidays observed 4 BetterUp Inner Workdays ( ) 5 Volunteer Days to give back Learning and Development stipend Company wide Summer & Winter breaks Year-round charitable contribution of your choice on behalf of BetterUp We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don't hesitate to reach out - we encourage everyone interested in joining us to apply. BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice . If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to . click apply for full job details
Aug 01, 2025
Full time
Let's face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. We do. We can't cram it all in here, but you'll start noticing it from the first interview. Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you've ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. This makes for a remarkably focused and fulfilling work experience. Frankly, it's not for everyone. But for people with fire in their belly, it's a game-changing, career-defining, soul-lifting move. Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. If that sounds exciting-and the job description below feels like a fit-we really should start talking. What You'll Do Executive Relationship Orchestration Build and deepen strategic, executive to senior-level partnerships across global key accounts. Expand multi-threaded sponsorship by identifying and cultivating new champions and influencers in new parts of the business Position BetterUp as a transformation partner by aligning with the customer's C-Suite objectives, vision and strategic priorities. Value Stewardship Lead Business Value Reviews (BVRs) to showcase, define, measure, and communicate the value of BetterUp's Human Transformation Platform aligned to customer outcomes mapped from the pre-sales cycle. Co-develop strategic roadmaps that drive long-term value realization and business transformation anchored to adoption & utilization of the platform. Guide BetterUp and customer teams toward shared success metrics through proactive planning and alignment. Account Leadership Own customer health and retention across complex, multi-product customer engagements. Identify early signals of risk or opportunity and drive cross-functional mitigation or acceleration strategies. Serve as the voice of the customer internally, influencing BetterUp teams to prioritize client success. Innovation & AI Enablement Leverage AI tools to streamline workflows, analyze trends, and enhance customer-facing deliverables. Drive AI adoption internally and externally by modeling practical, effective use cases. Continuously experiment and iterate on ways to increase scale, efficiency, and strategic insight using AI. Narrative Building & Influence Craft compelling value narratives that link BetterUp's platform to customer strategy and transformation goals. Influence data-driven storytelling that drives urgency, alignment, and advocacy with our People Insights Consultants (PICs) Influence senior stakeholders to take bold action in support of long-term impact. Market & Product Insights Capture and share actionable customer insights that inform BetterUp's product and go-to-market strategy. Identify patterns and themes across accounts to surface scalable opportunities and risks. Advocate for the evolving needs of enterprise clients to shape platform innovation and services. Change Leadership & Strategic Agility Lead customers through complexity and organizational change with confidence and empathy. Thrive in ambiguity and adapt quickly to shifting priorities or business environments. Champion new ways of working, continuously improving processes and outcomes through innovation. What We're Looking For Proven success managing strategic, high-stakes customer relationships within global enterprise environments, including C-suite stakeholders across HR, Operations, and Business Units. Experience with complex SaaS ecosystems-especially in Human Capital Management, Employee Experience, or Organizational Effectiveness. Track record of delivering measurable value through structured frameworks, such as Business Value Reviews, ROI storytelling, or health assessments. Demonstrated AI fluency-both in using tools (e.g., ChatGPT, workflow automation) to enhance productivity and in helping clients adapt to new ways of working through AI Consultative and prescriptive approach with the ability to challenge clients constructively, ground expectations, and steer strategic outcomes without losing trust. Multi-threaded project and relationship management experience, including leading cross-functional workstreams across internal teams, external stakeholders, and global time zones. Strong business acumen and vertical-specific knowledge, with the ability to quickly understand customer-specific challenges and translate platform capabilities into strategic solutions. Inspirational influence and executive presence, with the ability to shift mindset, spark behavior change, and elevate BetterUp's thought leadership in key conversations. Proactive, adaptable mindset-you anticipate challenges before they arise and leverage innovation to drive efficiency, scale, and customer delight. Travel expectations 25-50% Ideal Profile: SaaS Industry Experience (Required): 3-6 years total experience with direct Customer Success roles in a SaaS environment. Demonstrated success in value realization, customer engagement, and driving retention. Consulting Experience (Preferred, Light): 2-4 years in management consulting, strategy, or tech consulting. Should bring structured problem solving, client-facing poise, and strategic thinking-but not be so heavily rooted in consulting that they lack operational experience. Customer Ownership & Strategic Account Management: Proven ability to own a book of business and manage the post-sale lifecycle, ideally for mid-market or enterprise accounts. Comfort working with cross-functional stakeholders (e.g., Sales, Product, Marketing) to deliver end-to-end customer value. Key Competencies Retention & Value Delivery: A track record of driving customer outcomes that translate into renewals and upsell opportunities. Experience in proactive account planning and customer health monitoring. GTM & Product Partnership: Has played a role in feedback loops between customers and Product/GTM teams. Able to influence roadmap conversations and translate customer needs into product insights. Operational Rigor & Adaptability: Strong project or program management chops-able to navigate ambiguity, juggle priorities, and pivot quickly when needed. Preferred Soft Skills Executive Presence & Communication: Polished communicator comfortable interfacing with senior stakeholders. Collaboration-First Mindset: Works cross-functionally and can rally internal teams around customer goals. Benefits: At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. Access to BetterUp coaching; one for you and one for a friend or family member A competitive compensation plan with opportunity for advancement Flexible paid time off Per year: All country/federal holidays observed 4 BetterUp Inner Workdays ( ) 5 Volunteer Days to give back Learning and Development stipend Company wide Summer & Winter breaks Year-round charitable contribution of your choice on behalf of BetterUp We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don't hesitate to reach out - we encourage everyone interested in joining us to apply. BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice . If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to . click apply for full job details
Job Description D365 Functional Consultant - Finance Sysco International Home-based Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 72,000 colleagues, the company operates 334 distribution facilities worldwide and serves approximately 725,000 customer locations. For fiscal year 2023 that ended July 1, 2023, the company generated sales of more than $76 billion. Information about our Sustainability program, including Sysco's 2023 Sustainability Report and 2023 Diversity, Equity & Inclusion Report, can be found at . Sysco International, officially formed in 2021, is the externally reported segment of Sysco's foodservice businesses outside of the United States. It comprises businesses in the Bahamas, Canada, Costa Rica, France, Ireland, Mexico, Panama, Sweden, the United Kingdom - as well as Sysco's export business, International Food Group. The Role The Europe D365 Functional Consultant will be part of Sysco Europe technology team supporting our ERP Platform. This role will report into the D365 Lead Solutions Architect. There will be a Functional Analyst role reporting into the Functional Consultant. This role will serve as an innovative consultant to develop and implement systems architecture that will meet business needs for D365 and its interaction with surrounding tools. The functional consultant will take end to end ownership of the Dynamics 365 implementation and be responsible for the scope of the project. The successful candidate will work closely with key stakeholders to understand the business requirements and technical environment to achieve the optimal solution. You will need to be hands on in terms of stakeholder engagement and technology implementation. Another key aspect of the role will be training and supporting multiple users of Dynamics 365 across the different end users you will be working with, by running workshops and assisting with the training materials. The ideal candidate will have extensive hands-on experience with Dynamics 365 Finance and Operations (F&O) and a strong background in implementing and optimizing D365 F&O solutions. You will be integral to ensuring the delivery of our multi-year ERP transformation program as part of the D365 Platform team. The role will work closely with the Europe Technology Team, the Europe Market Team and the Global Technology Team, all of which are working across multiple time zones and within a matrix organisation. Key Responsibilities: Requirements Gathering: Collaborate with stakeholders to capture and document detailed business requirements, translating them into clear functional specifications. Solution Design & Implementation: Lead the design and deployment of D365 F&O solutions that align with business needs and industry best practices, ensuring scalability and efficiency. Financial Management: Work closely with finance teams to capture their requirements for financial management, reporting, and compliance. Implement D365 Finance modules including General Ledger, Accounts Payable, Accounts Receivable, Cash & Bank Management, Fixed Assets, Tax Management, and Budgeting. Compliance & Best Practices: Ensure that all implementations adhere to relevant financial regulations and industry standards. Provide expert guidance to ensure alignment with financial best practices and business goals. Reporting & Insights: Develop financial reports and dashboards to provide stakeholders with key insights into financial performance. Leadership & Mentorship: Provide leadership to functional analysts, offering mentorship and ensuring high-quality work. Conduct training on finance functionalities and reporting tools within D365. Testing & Quality Assurance: Contribute to the development and execution of test plans to ensure solutions meet both functional and non-functional requirements. Training & Support: Deliver end-user training and provide post-implementation support to ensure seamless adoption and utilization of the system. Project Documentation: Maintain thorough project documentation, including solution design, process flows, and user guides to ensure clarity and continuity. Collaboration: Work closely with cross-functional teams, including developers, technical consultants, and project managers, to drive project success. Stakeholder Management: Communicate effectively with stakeholders across all levels, offering regular updates on project progress, risks, and issues. Knowledge, skills, experience and competencies Bachelor's degree or higher in Computer Science, Information Systems, or related discipline; or equivalent work experience A good level of hands-on experience in designing, configuring, customizing, and implementing enterprise wide D365 F&O projects. Strong knowledge of D365 F&O architecture, design patterns, and best practices Application Lifecycle Management (e.g., Agile, SCRUM, Azure DevOps) Experience in delivering full-cycle D365 F&O implementations, from requirements gathering through to go-live and post-go-live support. Basic knowledge of D365 F&O technical components, including integrations, data migration, and customizations Good understanding of Automation, Continuous Integration and Deployment (DevOps) methodologies. Demonstrate strong communication, presentation, and technical writing skills. Proficiency in business process analysis and improvement methodologies. Ability to communicate with various levels is required: from CIO's to technical staff Ability to lead workshops, training sessions, and user acceptance testing. Familiarity with industry standards, compliance, and best practices. Additional or Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND extensive experience in technology solutions, consulting, OR equivalent experience. Functional and Technical certifications based on D365 Finance & Operations, Power Platform, Azure (D365 Finance Functional Consultant Associate, Dynamics 365 Finance and Operations Apps Developer Associate, Dynamics 365 Supply Chain Management Functional Consultant Associate or Expert, Power Automate RPA Developer Associate, Azure Fundamentals, or similar). Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management). Hands-on experience in implementing multi-phase, global, enterprise- wide D365 F&O. Understanding of competitive technology to properly assess the feasibility of migrating legacy solutions from, and/or integrating with existing applications from non-Microsoft platforms. The above information has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
Aug 01, 2025
Full time
Job Description D365 Functional Consultant - Finance Sysco International Home-based Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 72,000 colleagues, the company operates 334 distribution facilities worldwide and serves approximately 725,000 customer locations. For fiscal year 2023 that ended July 1, 2023, the company generated sales of more than $76 billion. Information about our Sustainability program, including Sysco's 2023 Sustainability Report and 2023 Diversity, Equity & Inclusion Report, can be found at . Sysco International, officially formed in 2021, is the externally reported segment of Sysco's foodservice businesses outside of the United States. It comprises businesses in the Bahamas, Canada, Costa Rica, France, Ireland, Mexico, Panama, Sweden, the United Kingdom - as well as Sysco's export business, International Food Group. The Role The Europe D365 Functional Consultant will be part of Sysco Europe technology team supporting our ERP Platform. This role will report into the D365 Lead Solutions Architect. There will be a Functional Analyst role reporting into the Functional Consultant. This role will serve as an innovative consultant to develop and implement systems architecture that will meet business needs for D365 and its interaction with surrounding tools. The functional consultant will take end to end ownership of the Dynamics 365 implementation and be responsible for the scope of the project. The successful candidate will work closely with key stakeholders to understand the business requirements and technical environment to achieve the optimal solution. You will need to be hands on in terms of stakeholder engagement and technology implementation. Another key aspect of the role will be training and supporting multiple users of Dynamics 365 across the different end users you will be working with, by running workshops and assisting with the training materials. The ideal candidate will have extensive hands-on experience with Dynamics 365 Finance and Operations (F&O) and a strong background in implementing and optimizing D365 F&O solutions. You will be integral to ensuring the delivery of our multi-year ERP transformation program as part of the D365 Platform team. The role will work closely with the Europe Technology Team, the Europe Market Team and the Global Technology Team, all of which are working across multiple time zones and within a matrix organisation. Key Responsibilities: Requirements Gathering: Collaborate with stakeholders to capture and document detailed business requirements, translating them into clear functional specifications. Solution Design & Implementation: Lead the design and deployment of D365 F&O solutions that align with business needs and industry best practices, ensuring scalability and efficiency. Financial Management: Work closely with finance teams to capture their requirements for financial management, reporting, and compliance. Implement D365 Finance modules including General Ledger, Accounts Payable, Accounts Receivable, Cash & Bank Management, Fixed Assets, Tax Management, and Budgeting. Compliance & Best Practices: Ensure that all implementations adhere to relevant financial regulations and industry standards. Provide expert guidance to ensure alignment with financial best practices and business goals. Reporting & Insights: Develop financial reports and dashboards to provide stakeholders with key insights into financial performance. Leadership & Mentorship: Provide leadership to functional analysts, offering mentorship and ensuring high-quality work. Conduct training on finance functionalities and reporting tools within D365. Testing & Quality Assurance: Contribute to the development and execution of test plans to ensure solutions meet both functional and non-functional requirements. Training & Support: Deliver end-user training and provide post-implementation support to ensure seamless adoption and utilization of the system. Project Documentation: Maintain thorough project documentation, including solution design, process flows, and user guides to ensure clarity and continuity. Collaboration: Work closely with cross-functional teams, including developers, technical consultants, and project managers, to drive project success. Stakeholder Management: Communicate effectively with stakeholders across all levels, offering regular updates on project progress, risks, and issues. Knowledge, skills, experience and competencies Bachelor's degree or higher in Computer Science, Information Systems, or related discipline; or equivalent work experience A good level of hands-on experience in designing, configuring, customizing, and implementing enterprise wide D365 F&O projects. Strong knowledge of D365 F&O architecture, design patterns, and best practices Application Lifecycle Management (e.g., Agile, SCRUM, Azure DevOps) Experience in delivering full-cycle D365 F&O implementations, from requirements gathering through to go-live and post-go-live support. Basic knowledge of D365 F&O technical components, including integrations, data migration, and customizations Good understanding of Automation, Continuous Integration and Deployment (DevOps) methodologies. Demonstrate strong communication, presentation, and technical writing skills. Proficiency in business process analysis and improvement methodologies. Ability to communicate with various levels is required: from CIO's to technical staff Ability to lead workshops, training sessions, and user acceptance testing. Familiarity with industry standards, compliance, and best practices. Additional or Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND extensive experience in technology solutions, consulting, OR equivalent experience. Functional and Technical certifications based on D365 Finance & Operations, Power Platform, Azure (D365 Finance Functional Consultant Associate, Dynamics 365 Finance and Operations Apps Developer Associate, Dynamics 365 Supply Chain Management Functional Consultant Associate or Expert, Power Automate RPA Developer Associate, Azure Fundamentals, or similar). Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management). Hands-on experience in implementing multi-phase, global, enterprise- wide D365 F&O. Understanding of competitive technology to properly assess the feasibility of migrating legacy solutions from, and/or integrating with existing applications from non-Microsoft platforms. The above information has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
Regional Director Landscape Architecture Location: Newcastle Reports to: Operations Director Overview: An established and design-led landscape architecture practice is seeking a Regional / Associate Director to lead their Newcastle studio. This strategic leadership role is ideal for a Chartered Landscape Architect with extensive experience in design, project delivery, team leadership, and business development. The role involves overseeing the delivery of high-quality projects, managing the day-to-day running of the office, and supporting the growth and vision of the practice. The successful candidate will play a central role in mentoring the team, securing new work, and upholding the high design and technical standards for which the practice is known. Key Responsibilities Landscape Services & Project Management Oversee the design and delivery of a wide range of landscape architectural projects and competitions. Act as Project Manager on key projects, ensuring delivery on time, within budget, and aligned with internal quality and reporting standards. Lead internal design reviews and provide technical guidance on CDM and statutory regulations. Manage sub-consultants and coordinate project resourcing to meet delivery expectations. Monitor industry trends and ensure the team is informed and inspired by current best practice. Promote continuous development through CPD and contribute to the adoption of new tools and BIM capabilities. Attend client meetings across the UK and internationally. Management & Leadership Lead the Newcastle studio, managing daily operations, staff wellbeing, and resource planning. Support the Senior Management Team by championing company values, processes, and strategic objectives. Mentor and train team members, fostering a collaborative, professional and enjoyable work environment. Drive innovation in design, working methods, and team culture. Maintain discretion and manage sensitive information appropriately. Business Development & Marketing Actively network and build relationships with potential clients and collaborators to secure new projects. Prepare fee proposals, respond to bid opportunities, and contribute to tenders. Engage with the business development process, working closely with the senior leadership and sales team. Financial Oversight Monitor and manage the financial performance of the Newcastle studio. Complete and oversee accurate time recording and reporting using project management systems. Identify and flag out-of-scope work for additional fee assessments. Prepare monthly forecasts, monitor budgets, and update invoicing schedules. Take the lead on fee proposals for senior management approval. Candidate Profile Essential: Chartered Landscape Architect with significant post-chartership experience. Proven ability to lead teams, manage projects, and secure new business. Strong design leadership and a passion for delivering thoughtful, context-sensitive landscapes. Confident communicator with a collaborative mindset and ability to mentor and inspire others. Technically proficient with an interest in innovation, systems, and contemporary practice. This role offers an exciting opportunity to take a key leadership position within a forward-thinking and growing practice. It is suited to a highly motivated individual who thrives in a strategic, creative, and people-focused environment.
Aug 01, 2025
Full time
Regional Director Landscape Architecture Location: Newcastle Reports to: Operations Director Overview: An established and design-led landscape architecture practice is seeking a Regional / Associate Director to lead their Newcastle studio. This strategic leadership role is ideal for a Chartered Landscape Architect with extensive experience in design, project delivery, team leadership, and business development. The role involves overseeing the delivery of high-quality projects, managing the day-to-day running of the office, and supporting the growth and vision of the practice. The successful candidate will play a central role in mentoring the team, securing new work, and upholding the high design and technical standards for which the practice is known. Key Responsibilities Landscape Services & Project Management Oversee the design and delivery of a wide range of landscape architectural projects and competitions. Act as Project Manager on key projects, ensuring delivery on time, within budget, and aligned with internal quality and reporting standards. Lead internal design reviews and provide technical guidance on CDM and statutory regulations. Manage sub-consultants and coordinate project resourcing to meet delivery expectations. Monitor industry trends and ensure the team is informed and inspired by current best practice. Promote continuous development through CPD and contribute to the adoption of new tools and BIM capabilities. Attend client meetings across the UK and internationally. Management & Leadership Lead the Newcastle studio, managing daily operations, staff wellbeing, and resource planning. Support the Senior Management Team by championing company values, processes, and strategic objectives. Mentor and train team members, fostering a collaborative, professional and enjoyable work environment. Drive innovation in design, working methods, and team culture. Maintain discretion and manage sensitive information appropriately. Business Development & Marketing Actively network and build relationships with potential clients and collaborators to secure new projects. Prepare fee proposals, respond to bid opportunities, and contribute to tenders. Engage with the business development process, working closely with the senior leadership and sales team. Financial Oversight Monitor and manage the financial performance of the Newcastle studio. Complete and oversee accurate time recording and reporting using project management systems. Identify and flag out-of-scope work for additional fee assessments. Prepare monthly forecasts, monitor budgets, and update invoicing schedules. Take the lead on fee proposals for senior management approval. Candidate Profile Essential: Chartered Landscape Architect with significant post-chartership experience. Proven ability to lead teams, manage projects, and secure new business. Strong design leadership and a passion for delivering thoughtful, context-sensitive landscapes. Confident communicator with a collaborative mindset and ability to mentor and inspire others. Technically proficient with an interest in innovation, systems, and contemporary practice. This role offers an exciting opportunity to take a key leadership position within a forward-thinking and growing practice. It is suited to a highly motivated individual who thrives in a strategic, creative, and people-focused environment.
Do you want to help diverse organisations to implement effective and efficient customer service transformation strategies, thinking creatively to solve client issues? Deloitte Digital is building a team of talented individuals to deliver impactful customer service transformation. If you have experience in designing and implementing effective strategies, optimising service delivery, and leveraging technology, this could be the role for you. Part Business. Part Creative. Part Technology. One hundred per cent Digital. At Deloitte Digital, we connect technology with creativity to deliver better outcomes for both our business and the clients we work with. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact that matters to our clients and to society. We're a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. Want to help us shape the future? Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity We are looking for people who are passionate about service transformation; bring out the best in others, and can adapt to change whilst maintaining standards, integrity and a positive working culture. You will work with outstanding talent to design and deliver end-to-end service transformation with the customer at the heart of our solutions. This means you could be working on a wide range of projects including: Supporting the design and implementation of customer service and contact centre: Contributing to the development of tailored solutions encompassing process optimisation, technology enablement, organisational design, and performance management. Leveraging technology for service excellence: Advising clients on implementing cutting-edge technologies such as CRM, AI, voice, and automation, and analytics to enhance service delivery, customer experience, and operational efficiency. Assessing and diagnosing service delivery challenges: Conducting assessments of client service operations, identifying bottlenecks, inefficiencies, and areas for improvement. Service operating model and organisation design: Shaping the future service organisation and how it can operate differently. Defining service methodologies and designing customer service process design. Deploying knowledge of GenAI solutions that could solve the customer's service challenges and deliver enhanced customer and colleague experiences. Supporting transformation planning and delivery: supporting the definition of the roadmap for change and helping the client deliver it; while making sure the vision and design remains at the heart of the transformation. The role is an exciting one, and you'll be right at the heart of transformation, interacting directly with many of our most important clients. To do this, we'll need you to: Support our senior clients (COOs / CSOs / CIOs) and their teams on best practices relating to service channels, operations and technology. Think through strategy, design and technology options and present them to the client, working collaboratively with them to choose the optimum solution. Develop high quality, well-structured deliverables and coach others to deliver the same quality. Support critical workstreams within a transformation programme, taking responsibility for driving the plan and understanding and mitigating risks and change impacts. Connect to your skills and professional experience We're looking for an experienced service advisory transformation expert who can design and deliver amazing service experiences for our clients. Relevant experience in a management consulting or advisory, or equivalent role, with a focus on service transformation, customer experience, or operational excellence (or equivalent). Exposure to industry knowledge of the dynamics / trends across a particular industry or industries with a viewpoint on the service capabilities that drive value and growth for these sectors. Experience within service operations transformation environmentor experience within a broader transformation or consulting environment, or equivalent. Contribution to the development of service function blueprints for our customers to build next-generation service capabilities to increase effectiveness. A track record of working in mixed teams, getting the best results fromstakeholders, colleagues and third parties. Experience working in Digital IT with a strong understanding of service automation. Understanding and exposure of GenAI solutions in service transformation. Understanding of service technologies, including cloud-based platforms, such as Salesforce, Microsoft Dynamics CRM, Oracle Service Cloud, Zendesk, ServiceNow etc. Experience working in a business or technical pre-sales capacity, producing bid documentation and participating in bid meetings with client. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Customer Human connections are integral to business. We combine people, ideas and technology to support our clients to build strong connections. For example, through commerce, customer design and sales services. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation "I get to work on projects that help clients in a sector I feel truly passionate about." - Rhiannon, Technology & Transformation "Everyone always says "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, Technology & Transformation Our hybrid working policy You'll be based in London, Manchester or Belfast with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing . click apply for full job details
Jul 31, 2025
Full time
Do you want to help diverse organisations to implement effective and efficient customer service transformation strategies, thinking creatively to solve client issues? Deloitte Digital is building a team of talented individuals to deliver impactful customer service transformation. If you have experience in designing and implementing effective strategies, optimising service delivery, and leveraging technology, this could be the role for you. Part Business. Part Creative. Part Technology. One hundred per cent Digital. At Deloitte Digital, we connect technology with creativity to deliver better outcomes for both our business and the clients we work with. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact that matters to our clients and to society. We're a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. Want to help us shape the future? Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity We are looking for people who are passionate about service transformation; bring out the best in others, and can adapt to change whilst maintaining standards, integrity and a positive working culture. You will work with outstanding talent to design and deliver end-to-end service transformation with the customer at the heart of our solutions. This means you could be working on a wide range of projects including: Supporting the design and implementation of customer service and contact centre: Contributing to the development of tailored solutions encompassing process optimisation, technology enablement, organisational design, and performance management. Leveraging technology for service excellence: Advising clients on implementing cutting-edge technologies such as CRM, AI, voice, and automation, and analytics to enhance service delivery, customer experience, and operational efficiency. Assessing and diagnosing service delivery challenges: Conducting assessments of client service operations, identifying bottlenecks, inefficiencies, and areas for improvement. Service operating model and organisation design: Shaping the future service organisation and how it can operate differently. Defining service methodologies and designing customer service process design. Deploying knowledge of GenAI solutions that could solve the customer's service challenges and deliver enhanced customer and colleague experiences. Supporting transformation planning and delivery: supporting the definition of the roadmap for change and helping the client deliver it; while making sure the vision and design remains at the heart of the transformation. The role is an exciting one, and you'll be right at the heart of transformation, interacting directly with many of our most important clients. To do this, we'll need you to: Support our senior clients (COOs / CSOs / CIOs) and their teams on best practices relating to service channels, operations and technology. Think through strategy, design and technology options and present them to the client, working collaboratively with them to choose the optimum solution. Develop high quality, well-structured deliverables and coach others to deliver the same quality. Support critical workstreams within a transformation programme, taking responsibility for driving the plan and understanding and mitigating risks and change impacts. Connect to your skills and professional experience We're looking for an experienced service advisory transformation expert who can design and deliver amazing service experiences for our clients. Relevant experience in a management consulting or advisory, or equivalent role, with a focus on service transformation, customer experience, or operational excellence (or equivalent). Exposure to industry knowledge of the dynamics / trends across a particular industry or industries with a viewpoint on the service capabilities that drive value and growth for these sectors. Experience within service operations transformation environmentor experience within a broader transformation or consulting environment, or equivalent. Contribution to the development of service function blueprints for our customers to build next-generation service capabilities to increase effectiveness. A track record of working in mixed teams, getting the best results fromstakeholders, colleagues and third parties. Experience working in Digital IT with a strong understanding of service automation. Understanding and exposure of GenAI solutions in service transformation. Understanding of service technologies, including cloud-based platforms, such as Salesforce, Microsoft Dynamics CRM, Oracle Service Cloud, Zendesk, ServiceNow etc. Experience working in a business or technical pre-sales capacity, producing bid documentation and participating in bid meetings with client. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Customer Human connections are integral to business. We combine people, ideas and technology to support our clients to build strong connections. For example, through commerce, customer design and sales services. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation "I get to work on projects that help clients in a sector I feel truly passionate about." - Rhiannon, Technology & Transformation "Everyone always says "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, Technology & Transformation Our hybrid working policy You'll be based in London, Manchester or Belfast with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing . click apply for full job details
Location: Remote (UK-based, commutable to London 1-day per week) Reports to: Co-Founder/CEO Department: Service Delivery Level: Senior Leadership Help us scale operational excellence and redefine service delivery. Grantify is looking for an operations-first leader to own and scale our Service Delivery function. We need someone with operational leadership experience to build processes, manage cross-functional teams, and ensure our growing delivery engine runs efficiently, at high quality, and with measurable impact. You'll be motivated by our mission to simplify access to government funding and help thousands of businesses grow. About Us Grantify is one of the UK's fastest-growing startups - we're on a mission to democratise access to government funding through our AI-powered platform. We've already helped thousands of businesses secure over $200M in funding and we're just getting started. We combine world-class technology with a high-touch service approach that consistently earns us glowing TrustPilot reviews. As we expand our global reach, we're building a leadership team that can scale our services without compromising quality. That's where you come in. The Role You'll lead the day-to-day operations of our growing Service Delivery function, overseeing consultants, writers, and team leads. Your focus will be on productivity, capacity planning, delivery quality, and client engagement. You'll manage output targets, compliance standards, and operational KPIs - while building scalable processes and keeping our team highly engaged. This role is perfect for someone who has scaled delivery or operations functions in a fast-paced environment and wants to make a meaningful impact. What You'll Be Doing Leading and managing delivery operations across Grant Consultants and Platinum Writers Improving productivity, velocity, and service quality across the delivery org Building operational processes and systems to support scale and efficiency Owning delivery KPIs including volume, SLAs, refunds, margin, and NPS Leading capacity planning and resource forecasting to align with sales growth Driving compliance excellence (e.g. GDPR) with zero breaches Delivering high-touch, consultative service while maintaining strong client satisfaction Collaborating with Sales and Product on process optimisation and retention strategies Coaching and supporting delivery leaders to scale high-performing teams, including managing underperformance when necessary We'd Love to Hear From You If You: Proven ops leader in tech-enabled service businesses Have deep experience building and scaling processes that drive measurable performance Have managed multidisciplinary teams across delivery, consulting, or content Know how to forecast capacity, allocate resources, and support sales growth Understand compliance frameworks and quality standards in delivery environments Are commercially minded and comfortable owning KPIs and outcomes Thrive in high-growth environments and enjoy solving complex operational challenges Adapt your communication style confidently across teams, leadership, and external stakeholders What You'll Get A competitive base salary (shared upfront at the first interview stage) 25 days' holiday + bank holidays Private health insurance £1,500 remote working setup budget Annual company retreats - past events include team trips to Barcelona and Rome. Enhanced parental leave Join Us At Grantify, we're building something ambitious - and we're looking for the kind of person who wants to make a mark. If you're a proven operator who thrives in high-growth environments and is motivated by delivering exceptional service at scale, we'd love to hear from you.
Jul 31, 2025
Full time
Location: Remote (UK-based, commutable to London 1-day per week) Reports to: Co-Founder/CEO Department: Service Delivery Level: Senior Leadership Help us scale operational excellence and redefine service delivery. Grantify is looking for an operations-first leader to own and scale our Service Delivery function. We need someone with operational leadership experience to build processes, manage cross-functional teams, and ensure our growing delivery engine runs efficiently, at high quality, and with measurable impact. You'll be motivated by our mission to simplify access to government funding and help thousands of businesses grow. About Us Grantify is one of the UK's fastest-growing startups - we're on a mission to democratise access to government funding through our AI-powered platform. We've already helped thousands of businesses secure over $200M in funding and we're just getting started. We combine world-class technology with a high-touch service approach that consistently earns us glowing TrustPilot reviews. As we expand our global reach, we're building a leadership team that can scale our services without compromising quality. That's where you come in. The Role You'll lead the day-to-day operations of our growing Service Delivery function, overseeing consultants, writers, and team leads. Your focus will be on productivity, capacity planning, delivery quality, and client engagement. You'll manage output targets, compliance standards, and operational KPIs - while building scalable processes and keeping our team highly engaged. This role is perfect for someone who has scaled delivery or operations functions in a fast-paced environment and wants to make a meaningful impact. What You'll Be Doing Leading and managing delivery operations across Grant Consultants and Platinum Writers Improving productivity, velocity, and service quality across the delivery org Building operational processes and systems to support scale and efficiency Owning delivery KPIs including volume, SLAs, refunds, margin, and NPS Leading capacity planning and resource forecasting to align with sales growth Driving compliance excellence (e.g. GDPR) with zero breaches Delivering high-touch, consultative service while maintaining strong client satisfaction Collaborating with Sales and Product on process optimisation and retention strategies Coaching and supporting delivery leaders to scale high-performing teams, including managing underperformance when necessary We'd Love to Hear From You If You: Proven ops leader in tech-enabled service businesses Have deep experience building and scaling processes that drive measurable performance Have managed multidisciplinary teams across delivery, consulting, or content Know how to forecast capacity, allocate resources, and support sales growth Understand compliance frameworks and quality standards in delivery environments Are commercially minded and comfortable owning KPIs and outcomes Thrive in high-growth environments and enjoy solving complex operational challenges Adapt your communication style confidently across teams, leadership, and external stakeholders What You'll Get A competitive base salary (shared upfront at the first interview stage) 25 days' holiday + bank holidays Private health insurance £1,500 remote working setup budget Annual company retreats - past events include team trips to Barcelona and Rome. Enhanced parental leave Join Us At Grantify, we're building something ambitious - and we're looking for the kind of person who wants to make a mark. If you're a proven operator who thrives in high-growth environments and is motivated by delivering exceptional service at scale, we'd love to hear from you.
Technical Account Manager (AutoMfg), ES - AutoMfg Job ID: AWS EMEA SARL (Germany Branch) An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and execute strategies to drive our customers' adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You'll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Key job responsibilities You'll build solutions, provide technical guidance and advocate for the customer Ensure AWS environments remain operationally healthy whilst reducing cost and complexity Develop trusting relationships with customers, understanding their business needs and technical challenges Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management Consult with a range of partners from developers through to C-suite executives Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS Provide detailed reviews of service disruptions, monthly & quarterly metrics, detailed pre-launch planning Solve a variety of problems across different customers as they migrate their workloads to the cloud Uplift customer capabilities by running workshops, immersion days, etc. A day in the life See what the team say about their roles: About the team As we continue to rapidly expand in EMEA, you'll have plenty of opportunities to develop your technical, consulting and leadership skills. You'll work with talented cloud technologists whilst expanding your knowledge of AWS products. You'll also have the chance to receive mentor-ship and gain AWS certifications. Do you want to be part of history and transform businesses through cloud computing adoption? We would love to hear from you. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc. - Understand operational parameters and troubleshooting for 2 or more of the following: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development - Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences - Ability to juggle tasks and projects in a fast-paced environment PREFERRED QUALIFICATIONS - Professional experience with cloud offerings such as AWS, Azure, Google Cloud Platform etc. - Programming or scripting skills with a combination of Java, Python Perl, Ruby, C#, and/or PHP - Previous experience in the Automotive or Manufacturing industries - German language skills Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
Jul 31, 2025
Full time
Technical Account Manager (AutoMfg), ES - AutoMfg Job ID: AWS EMEA SARL (Germany Branch) An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and execute strategies to drive our customers' adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You'll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Key job responsibilities You'll build solutions, provide technical guidance and advocate for the customer Ensure AWS environments remain operationally healthy whilst reducing cost and complexity Develop trusting relationships with customers, understanding their business needs and technical challenges Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management Consult with a range of partners from developers through to C-suite executives Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS Provide detailed reviews of service disruptions, monthly & quarterly metrics, detailed pre-launch planning Solve a variety of problems across different customers as they migrate their workloads to the cloud Uplift customer capabilities by running workshops, immersion days, etc. A day in the life See what the team say about their roles: About the team As we continue to rapidly expand in EMEA, you'll have plenty of opportunities to develop your technical, consulting and leadership skills. You'll work with talented cloud technologists whilst expanding your knowledge of AWS products. You'll also have the chance to receive mentor-ship and gain AWS certifications. Do you want to be part of history and transform businesses through cloud computing adoption? We would love to hear from you. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc. - Understand operational parameters and troubleshooting for 2 or more of the following: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development - Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences - Ability to juggle tasks and projects in a fast-paced environment PREFERRED QUALIFICATIONS - Professional experience with cloud offerings such as AWS, Azure, Google Cloud Platform etc. - Programming or scripting skills with a combination of Java, Python Perl, Ruby, C#, and/or PHP - Previous experience in the Automotive or Manufacturing industries - German language skills Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
Principal, VAT Consulting page is loaded Principal, VAT Consulting Apply locations London time type Full time posted on Posted 6 Days Ago job requisition id R Why Ryan? Competitive Compensation and Benefits Home Office Stipend Business Connectivity Reimbursement (Phone/Internet) Gym Membership or Equipment Reimbursement LinkedIn Learning Subscription Flexible Work Environment Tuition Reimbursement After One Year of Service Accelerated Career Path Award-Winning Culture & Community Outreach The Principal develops, implements, and executes tax services. They also oversee operations of Practice to meet current and future business requirements. Duties and Responsibilities: Develops new client relationships and works with Ryan's global management team to expand the practice to other markets Works with other Ryan practices to develop new planning ideas to deliver to clients Coordinates the delivery of Practice services to Ryan clients Supervises consulting and recovery work delegated to staff and managers Delivers presentations to prospects and clients Serves as subject matter expert on Practice and assigned jurisdictions/geographical areas Assists in the general administration and best practice operations of the Practice Is accountable for the profitability of the Practice, monitoring the financial statements (e.g., P&L, revenue, margin), and building efficiencies to maximize profitability. Communicates with the Executive Committee, Principals, management team and Senior Leadership within Ryan on status of business requirements Partners with Corporate Development to unite on acquisition strategies for the business and assists with maintaining relationships with potential acquisition candidates, strategic partners and leads transition team for new acquisitions Oversees and centralizes the proposal process for the Practice and teams with Business Development on key clients and sales initiatives Performs other duties as assigned. Education and Experience: Bachelor's degree in related field required; has a minimum of 10 to 12 years' experience in Practice-specific area; has excellent technical Practice Consulting skills; deep familiarity with Practice laws and rules; has previous track record of excellent service delivery and working in a team environment. Computer Skills: To perform this job successfully, an individual must have intermediate knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Internet navigation and research. As well as familiarity of tax systems and software. Supervisory Responsibilities: Directly supervises employees in the Practice and carries out supervisory responsibilities in accordance with the Firm's policies and applicable laws. Work Environment: Standard indoor working environment Occasional long periods of sitting while working at computer Occasional long periods of standing while copying Must be able to lift, carry, push, or pull up to 10 lbs. Position requires regular interaction with coworkers and clients both in person and via e-mail and telephone Independent travel requirement: 50% plus. Similar Jobs (5) Senior Consultant, VAT Consulting locations London time type Full time posted on Posted 8 Days Ago Senior Manager, VAT Consulting locations London time type Full time posted on Posted 8 Days Ago Senior Director, VAT Consulting locations London time type Full time posted on Posted 6 Days Ago
Jul 31, 2025
Full time
Principal, VAT Consulting page is loaded Principal, VAT Consulting Apply locations London time type Full time posted on Posted 6 Days Ago job requisition id R Why Ryan? Competitive Compensation and Benefits Home Office Stipend Business Connectivity Reimbursement (Phone/Internet) Gym Membership or Equipment Reimbursement LinkedIn Learning Subscription Flexible Work Environment Tuition Reimbursement After One Year of Service Accelerated Career Path Award-Winning Culture & Community Outreach The Principal develops, implements, and executes tax services. They also oversee operations of Practice to meet current and future business requirements. Duties and Responsibilities: Develops new client relationships and works with Ryan's global management team to expand the practice to other markets Works with other Ryan practices to develop new planning ideas to deliver to clients Coordinates the delivery of Practice services to Ryan clients Supervises consulting and recovery work delegated to staff and managers Delivers presentations to prospects and clients Serves as subject matter expert on Practice and assigned jurisdictions/geographical areas Assists in the general administration and best practice operations of the Practice Is accountable for the profitability of the Practice, monitoring the financial statements (e.g., P&L, revenue, margin), and building efficiencies to maximize profitability. Communicates with the Executive Committee, Principals, management team and Senior Leadership within Ryan on status of business requirements Partners with Corporate Development to unite on acquisition strategies for the business and assists with maintaining relationships with potential acquisition candidates, strategic partners and leads transition team for new acquisitions Oversees and centralizes the proposal process for the Practice and teams with Business Development on key clients and sales initiatives Performs other duties as assigned. Education and Experience: Bachelor's degree in related field required; has a minimum of 10 to 12 years' experience in Practice-specific area; has excellent technical Practice Consulting skills; deep familiarity with Practice laws and rules; has previous track record of excellent service delivery and working in a team environment. Computer Skills: To perform this job successfully, an individual must have intermediate knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Internet navigation and research. As well as familiarity of tax systems and software. Supervisory Responsibilities: Directly supervises employees in the Practice and carries out supervisory responsibilities in accordance with the Firm's policies and applicable laws. Work Environment: Standard indoor working environment Occasional long periods of sitting while working at computer Occasional long periods of standing while copying Must be able to lift, carry, push, or pull up to 10 lbs. Position requires regular interaction with coworkers and clients both in person and via e-mail and telephone Independent travel requirement: 50% plus. Similar Jobs (5) Senior Consultant, VAT Consulting locations London time type Full time posted on Posted 8 Days Ago Senior Manager, VAT Consulting locations London time type Full time posted on Posted 8 Days Ago Senior Director, VAT Consulting locations London time type Full time posted on Posted 6 Days Ago
Do you want to help diverse organisations to implement effective and efficient customer service transformation strategies, thinking creatively to solve client issues? Deloitte Digital is building a team of talented individuals to deliver impactful customer service transformation. If you have experience in designing and implementing effective strategies, optimising service delivery, and leveraging technology, this could be the role for you. Part Business. Part Creative. Part Technology. One hundred per cent Digital. At Deloitte Digital, we connect technology with creativity to deliver better outcomes for both our business and the clients we work with. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact that matters to our clients and to society. We're a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. Want to help us shape the future? Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity We are looking for people who are passionate about service transformation; bring out the best in others, and can adapt to change whilst maintaining standards, integrity and a positive working culture. You will work with outstanding talent to design and deliver end-to-end service transformation with the customer at the heart of our solutions. This means you could be working on a wide range of projects including: Supporting the design and implementation of customer service and contact centre: Contributing to the development of tailored solutions encompassing process optimisation, technology enablement, organisational design, and performance management. Leveraging technology for service excellence: Advising clients on implementing cutting-edge technologies such as CRM, AI, voice, and automation, and analytics to enhance service delivery, customer experience, and operational efficiency. Assessing and diagnosing service delivery challenges: Conducting assessments of client service operations, identifying bottlenecks, inefficiencies, and areas for improvement. Service operating model and organisation design: Shaping the future service organisation and how it can operate differently. Defining service methodologies and designing customer service process design. Deploying knowledge of GenAI solutions that could solve the customer's service challenges and deliver enhanced customer and colleague experiences. Supporting transformation planning and delivery: supporting the definition of the roadmap for change and helping the client deliver it; while making sure the vision and design remains at the heart of the transformation. The role is an exciting one, and you'll be right at the heart of transformation, interacting directly with many of our most important clients. To do this, we'll need you to: Support our senior clients (COOs / CSOs / CIOs) and their teams on best practices relating to service channels, operations and technology. Think through strategy, design and technology options and present them to the client, working collaboratively with them to choose the optimum solution. Develop high quality, well-structured deliverables and coach others to deliver the same quality. Support critical workstreams within a transformation programme, taking responsibility for driving the plan and understanding and mitigating risks and change impacts. Connect to your skills and professional experience We're looking for an experienced service advisory transformation expert who can design and deliver amazing service experiences for our clients. Relevant experience in a management consulting or advisory, or equivalent role, with a focus on service transformation, customer experience, or operational excellence (or equivalent). Exposure to industry knowledge of the dynamics / trends across a particular industry or industries with a viewpoint on the service capabilities that drive value and growth for these sectors. Experience within service operations transformation environmentor experience within a broader transformation or consulting environment, or equivalent. Contribution to the development of service function blueprints for our customers to build next-generation service capabilities to increase effectiveness. A track record of working in mixed teams, getting the best results fromstakeholders, colleagues and third parties. Experience working in Digital IT with a strong understanding of service automation. Understanding and exposure of GenAI solutions in service transformation. Understanding of service technologies, including cloud-based platforms, such as Salesforce, Microsoft Dynamics CRM, Oracle Service Cloud, Zendesk, ServiceNow etc. Experience working in a business or technical pre-sales capacity, producing bid documentation and participating in bid meetings with client. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Customer Human connections are integral to business. We combine people, ideas and technology to support our clients to build strong connections. For example, through commerce, customer design and sales services. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation "I get to work on projects that help clients in a sector I feel truly passionate about." - Rhiannon, Technology & Transformation "Everyone always says "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, Technology & Transformation Our hybrid working policy You'll be based in London, Manchester or Belfast with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing . click apply for full job details
Jul 31, 2025
Full time
Do you want to help diverse organisations to implement effective and efficient customer service transformation strategies, thinking creatively to solve client issues? Deloitte Digital is building a team of talented individuals to deliver impactful customer service transformation. If you have experience in designing and implementing effective strategies, optimising service delivery, and leveraging technology, this could be the role for you. Part Business. Part Creative. Part Technology. One hundred per cent Digital. At Deloitte Digital, we connect technology with creativity to deliver better outcomes for both our business and the clients we work with. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact that matters to our clients and to society. We're a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. Want to help us shape the future? Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity We are looking for people who are passionate about service transformation; bring out the best in others, and can adapt to change whilst maintaining standards, integrity and a positive working culture. You will work with outstanding talent to design and deliver end-to-end service transformation with the customer at the heart of our solutions. This means you could be working on a wide range of projects including: Supporting the design and implementation of customer service and contact centre: Contributing to the development of tailored solutions encompassing process optimisation, technology enablement, organisational design, and performance management. Leveraging technology for service excellence: Advising clients on implementing cutting-edge technologies such as CRM, AI, voice, and automation, and analytics to enhance service delivery, customer experience, and operational efficiency. Assessing and diagnosing service delivery challenges: Conducting assessments of client service operations, identifying bottlenecks, inefficiencies, and areas for improvement. Service operating model and organisation design: Shaping the future service organisation and how it can operate differently. Defining service methodologies and designing customer service process design. Deploying knowledge of GenAI solutions that could solve the customer's service challenges and deliver enhanced customer and colleague experiences. Supporting transformation planning and delivery: supporting the definition of the roadmap for change and helping the client deliver it; while making sure the vision and design remains at the heart of the transformation. The role is an exciting one, and you'll be right at the heart of transformation, interacting directly with many of our most important clients. To do this, we'll need you to: Support our senior clients (COOs / CSOs / CIOs) and their teams on best practices relating to service channels, operations and technology. Think through strategy, design and technology options and present them to the client, working collaboratively with them to choose the optimum solution. Develop high quality, well-structured deliverables and coach others to deliver the same quality. Support critical workstreams within a transformation programme, taking responsibility for driving the plan and understanding and mitigating risks and change impacts. Connect to your skills and professional experience We're looking for an experienced service advisory transformation expert who can design and deliver amazing service experiences for our clients. Relevant experience in a management consulting or advisory, or equivalent role, with a focus on service transformation, customer experience, or operational excellence (or equivalent). Exposure to industry knowledge of the dynamics / trends across a particular industry or industries with a viewpoint on the service capabilities that drive value and growth for these sectors. Experience within service operations transformation environmentor experience within a broader transformation or consulting environment, or equivalent. Contribution to the development of service function blueprints for our customers to build next-generation service capabilities to increase effectiveness. A track record of working in mixed teams, getting the best results fromstakeholders, colleagues and third parties. Experience working in Digital IT with a strong understanding of service automation. Understanding and exposure of GenAI solutions in service transformation. Understanding of service technologies, including cloud-based platforms, such as Salesforce, Microsoft Dynamics CRM, Oracle Service Cloud, Zendesk, ServiceNow etc. Experience working in a business or technical pre-sales capacity, producing bid documentation and participating in bid meetings with client. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Customer Human connections are integral to business. We combine people, ideas and technology to support our clients to build strong connections. For example, through commerce, customer design and sales services. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation "I get to work on projects that help clients in a sector I feel truly passionate about." - Rhiannon, Technology & Transformation "Everyone always says "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, Technology & Transformation Our hybrid working policy You'll be based in London, Manchester or Belfast with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing . click apply for full job details
Do you want to help diverse organisations to implement effective and efficient customer service transformation strategies, thinking creatively to solve client issues? Deloitte Digital is building a team of talented individuals to deliver impactful customer service transformation. If you have experience in designing and implementing effective strategies, optimising service delivery, and leveraging technology, this could be the role for you. Part Business. Part Creative. Part Technology. One hundred per cent Digital. At Deloitte Digital, we connect technology with creativity to deliver better outcomes for both our business and the clients we work with. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact that matters to our clients and to society. We're a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. Want to help us shape the future? Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity We are looking for people who are passionate about service transformation; bring out the best in others, and can adapt to change whilst maintaining standards, integrity and a positive working culture. You will work with outstanding talent to design and deliver end-to-end service transformation with the customer at the heart of our solutions. This means you could be working on a wide range of projects including: Supporting the design and implementation of customer service and contact centre: Contributing to the development of tailored solutions encompassing process optimisation, technology enablement, organisational design, and performance management. Leveraging technology for service excellence: Advising clients on implementing cutting-edge technologies such as CRM, AI, voice, and automation, and analytics to enhance service delivery, customer experience, and operational efficiency. Assessing and diagnosing service delivery challenges: Conducting assessments of client service operations, identifying bottlenecks, inefficiencies, and areas for improvement. Service operating model and organisation design: Shaping the future service organisation and how it can operate differently. Defining service methodologies and designing customer service process design. Deploying knowledge of GenAI solutions that could solve the customer's service challenges and deliver enhanced customer and colleague experiences. Supporting transformation planning and delivery: supporting the definition of the roadmap for change and helping the client deliver it; while making sure the vision and design remains at the heart of the transformation. The role is an exciting one, and you'll be right at the heart of transformation, interacting directly with many of our most important clients. To do this, we'll need you to: Support our senior clients (COOs / CSOs / CIOs) and their teams on best practices relating to service channels, operations and technology. Think through strategy, design and technology options and present them to the client, working collaboratively with them to choose the optimum solution. Develop high quality, well-structured deliverables and coach others to deliver the same quality. Support critical workstreams within a transformation programme, taking responsibility for driving the plan and understanding and mitigating risks and change impacts. Connect to your skills and professional experience We're looking for an experienced service advisory transformation expert who can design and deliver amazing service experiences for our clients. Relevant experience in a management consulting or advisory, or equivalent role, with a focus on service transformation, customer experience, or operational excellence (or equivalent). Exposure to industry knowledge of the dynamics / trends across a particular industry or industries with a viewpoint on the service capabilities that drive value and growth for these sectors. Experience within service operations transformation environmentor experience within a broader transformation or consulting environment, or equivalent. Contribution to the development of service function blueprints for our customers to build next-generation service capabilities to increase effectiveness. A track record of working in mixed teams, getting the best results fromstakeholders, colleagues and third parties. Experience working in Digital IT with a strong understanding of service automation. Understanding and exposure of GenAI solutions in service transformation. Understanding of service technologies, including cloud-based platforms, such as Salesforce, Microsoft Dynamics CRM, Oracle Service Cloud, Zendesk, ServiceNow etc. Experience working in a business or technical pre-sales capacity, producing bid documentation and participating in bid meetings with client. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Customer Human connections are integral to business. We combine people, ideas and technology to support our clients to build strong connections. For example, through commerce, customer design and sales services. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation "I get to work on projects that help clients in a sector I feel truly passionate about." - Rhiannon, Technology & Transformation "Everyone always says "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, Technology & Transformation Our hybrid working policy You'll be based in London, Manchester or Belfast with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing . click apply for full job details
Jul 31, 2025
Full time
Do you want to help diverse organisations to implement effective and efficient customer service transformation strategies, thinking creatively to solve client issues? Deloitte Digital is building a team of talented individuals to deliver impactful customer service transformation. If you have experience in designing and implementing effective strategies, optimising service delivery, and leveraging technology, this could be the role for you. Part Business. Part Creative. Part Technology. One hundred per cent Digital. At Deloitte Digital, we connect technology with creativity to deliver better outcomes for both our business and the clients we work with. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact that matters to our clients and to society. We're a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. Want to help us shape the future? Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity We are looking for people who are passionate about service transformation; bring out the best in others, and can adapt to change whilst maintaining standards, integrity and a positive working culture. You will work with outstanding talent to design and deliver end-to-end service transformation with the customer at the heart of our solutions. This means you could be working on a wide range of projects including: Supporting the design and implementation of customer service and contact centre: Contributing to the development of tailored solutions encompassing process optimisation, technology enablement, organisational design, and performance management. Leveraging technology for service excellence: Advising clients on implementing cutting-edge technologies such as CRM, AI, voice, and automation, and analytics to enhance service delivery, customer experience, and operational efficiency. Assessing and diagnosing service delivery challenges: Conducting assessments of client service operations, identifying bottlenecks, inefficiencies, and areas for improvement. Service operating model and organisation design: Shaping the future service organisation and how it can operate differently. Defining service methodologies and designing customer service process design. Deploying knowledge of GenAI solutions that could solve the customer's service challenges and deliver enhanced customer and colleague experiences. Supporting transformation planning and delivery: supporting the definition of the roadmap for change and helping the client deliver it; while making sure the vision and design remains at the heart of the transformation. The role is an exciting one, and you'll be right at the heart of transformation, interacting directly with many of our most important clients. To do this, we'll need you to: Support our senior clients (COOs / CSOs / CIOs) and their teams on best practices relating to service channels, operations and technology. Think through strategy, design and technology options and present them to the client, working collaboratively with them to choose the optimum solution. Develop high quality, well-structured deliverables and coach others to deliver the same quality. Support critical workstreams within a transformation programme, taking responsibility for driving the plan and understanding and mitigating risks and change impacts. Connect to your skills and professional experience We're looking for an experienced service advisory transformation expert who can design and deliver amazing service experiences for our clients. Relevant experience in a management consulting or advisory, or equivalent role, with a focus on service transformation, customer experience, or operational excellence (or equivalent). Exposure to industry knowledge of the dynamics / trends across a particular industry or industries with a viewpoint on the service capabilities that drive value and growth for these sectors. Experience within service operations transformation environmentor experience within a broader transformation or consulting environment, or equivalent. Contribution to the development of service function blueprints for our customers to build next-generation service capabilities to increase effectiveness. A track record of working in mixed teams, getting the best results fromstakeholders, colleagues and third parties. Experience working in Digital IT with a strong understanding of service automation. Understanding and exposure of GenAI solutions in service transformation. Understanding of service technologies, including cloud-based platforms, such as Salesforce, Microsoft Dynamics CRM, Oracle Service Cloud, Zendesk, ServiceNow etc. Experience working in a business or technical pre-sales capacity, producing bid documentation and participating in bid meetings with client. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Customer Human connections are integral to business. We combine people, ideas and technology to support our clients to build strong connections. For example, through commerce, customer design and sales services. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation "I get to work on projects that help clients in a sector I feel truly passionate about." - Rhiannon, Technology & Transformation "Everyone always says "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, Technology & Transformation Our hybrid working policy You'll be based in London, Manchester or Belfast with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing . click apply for full job details
IBM is a leading global technology company that helps organisations transform their businesses with innovative solutions and expertise. We are seeking a highly motivated and ambitious individual to join our Consulting business as a Junior Management Consultant Apprentice in our Public Sector. You will be working 4 days a week at IBM on a client facing project. You will also spend one day a weekstudying for your Junior Management Consultant apprenticeship on IBM's OFSTED Outstanding apprenticeship programme. Your role and responsibilities Project Support: Assist management consultants in the delivery of projects, including data collection, analysis, and reporting. Client Engagement: Build relationships with clients and understand their business needs and challenges. Data Analysis: Analyse and interpret complex data to identify trends and insights that inform business decisions. Solution Development: Develop and implement solutions to client problems, including process improvements and technology implementations. Communication: Communicate complex ideas and recommendations to clients and stakeholders through effective written and verbal communication. Team Collaboration: Work collaboratively with cross-functional teams, to deliver projects and meet client needs. Learning and Development: Participate in training and development programs to enhance skills and knowledge in areas such as artificial intelligence consulting methodologies, and technology trends. Commercial Awareness: Develop an understanding of commercial principles and practices. You will be working within the Consulting Public Sector. We want to build your experience across the full variety of public sector accounts, including healthcare, defence and local government. You will be following in the footsteps of apprentices who have already progressed to senior roles. IBM is an OFSTED Outstanding Employer provider. You will complete IBM's Junior Management Consultant apprenticeship programme, involving in-person and online training courses, Action Learning Sets, digital badges and the support of your own dedicated career manager. Your Junior Management Consultant apprenticeship will provide you with skills and knowledge in the following areas: The business environment, management consultancy, finance, project management, communication, team working, business analysis, client relationship building, personal management, IT technical capabilities, report writing. Competitive Benefits Package: Generous Holiday Allowance: 25 days per year Flexible Benefits: including healthcare and other perks IBM Rewards: Enjoy discounts and benefits at high-street shops and cinema Required education Pre-University Qualification Required technical and professional expertise All our apprenticeships are office based (if not on a client site) a minimum of 3 days a week, these are NOT remote roles. You need to live within commutable distance to one of our locations. Expected locations: Manchester, London , and Hursley (near Winchester). You will need to be mobile as all our apprenticeship roles will be client focused, and you may find yourself working at client sites or other IBM locations which could require extensive travel and staying away from home during the week. Valid and eligible residency status and the right to work in England Roles require eligibility for Security Clearance. You must be authorised to work in the UK without sponsorship. Maths & English GCSE or equivalent (level 4 or above.). (We may request a certificate of equivalency which it is your responsibility to provide.) Completed Further Education before starting at IBM You cannot have already started or completed an apprenticeship or university course in a similar area. You don't need to be studying technology, computer science or STEM subjects but you must have a keen interest and passion in technology. We're seeking talented individuals who are curious about Tech. Start dates for 2025 We are looking for Apprentices who will start on the 6th of October 2025, with a 2-week induction - please note we cannot make any exceptions to this start date. We recommend you apply as soon as possible as our apprenticeship opportunities are very popular and we will close for applications as soon as we have sufficient candidates. Please make sure to attach a CV to your initial application form. If you are selected to proceed to the next stage of our selection process, you will receive an email requesting you submit an application form within 48 hours, so please make sure to monitor your email! Preferred technical and professional experience None ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment. Job Title Public Sector Junior Management Consultant Apprentice Job ID 46103 City / Township / Village Hursley, Manchester, London State / Province Hampshire, Manchester, London Country United Kingdom Work arrangement Hybrid Area of work Infrastructure & Technology Employment type Regular Position type Entry Level Some travel may be required based on business demand Company (8660) IBM United Kingdom Limited Shift General (daytime) Is this role a commissionable/sales incentive based position?
Jul 31, 2025
Full time
IBM is a leading global technology company that helps organisations transform their businesses with innovative solutions and expertise. We are seeking a highly motivated and ambitious individual to join our Consulting business as a Junior Management Consultant Apprentice in our Public Sector. You will be working 4 days a week at IBM on a client facing project. You will also spend one day a weekstudying for your Junior Management Consultant apprenticeship on IBM's OFSTED Outstanding apprenticeship programme. Your role and responsibilities Project Support: Assist management consultants in the delivery of projects, including data collection, analysis, and reporting. Client Engagement: Build relationships with clients and understand their business needs and challenges. Data Analysis: Analyse and interpret complex data to identify trends and insights that inform business decisions. Solution Development: Develop and implement solutions to client problems, including process improvements and technology implementations. Communication: Communicate complex ideas and recommendations to clients and stakeholders through effective written and verbal communication. Team Collaboration: Work collaboratively with cross-functional teams, to deliver projects and meet client needs. Learning and Development: Participate in training and development programs to enhance skills and knowledge in areas such as artificial intelligence consulting methodologies, and technology trends. Commercial Awareness: Develop an understanding of commercial principles and practices. You will be working within the Consulting Public Sector. We want to build your experience across the full variety of public sector accounts, including healthcare, defence and local government. You will be following in the footsteps of apprentices who have already progressed to senior roles. IBM is an OFSTED Outstanding Employer provider. You will complete IBM's Junior Management Consultant apprenticeship programme, involving in-person and online training courses, Action Learning Sets, digital badges and the support of your own dedicated career manager. Your Junior Management Consultant apprenticeship will provide you with skills and knowledge in the following areas: The business environment, management consultancy, finance, project management, communication, team working, business analysis, client relationship building, personal management, IT technical capabilities, report writing. Competitive Benefits Package: Generous Holiday Allowance: 25 days per year Flexible Benefits: including healthcare and other perks IBM Rewards: Enjoy discounts and benefits at high-street shops and cinema Required education Pre-University Qualification Required technical and professional expertise All our apprenticeships are office based (if not on a client site) a minimum of 3 days a week, these are NOT remote roles. You need to live within commutable distance to one of our locations. Expected locations: Manchester, London , and Hursley (near Winchester). You will need to be mobile as all our apprenticeship roles will be client focused, and you may find yourself working at client sites or other IBM locations which could require extensive travel and staying away from home during the week. Valid and eligible residency status and the right to work in England Roles require eligibility for Security Clearance. You must be authorised to work in the UK without sponsorship. Maths & English GCSE or equivalent (level 4 or above.). (We may request a certificate of equivalency which it is your responsibility to provide.) Completed Further Education before starting at IBM You cannot have already started or completed an apprenticeship or university course in a similar area. You don't need to be studying technology, computer science or STEM subjects but you must have a keen interest and passion in technology. We're seeking talented individuals who are curious about Tech. Start dates for 2025 We are looking for Apprentices who will start on the 6th of October 2025, with a 2-week induction - please note we cannot make any exceptions to this start date. We recommend you apply as soon as possible as our apprenticeship opportunities are very popular and we will close for applications as soon as we have sufficient candidates. Please make sure to attach a CV to your initial application form. If you are selected to proceed to the next stage of our selection process, you will receive an email requesting you submit an application form within 48 hours, so please make sure to monitor your email! Preferred technical and professional experience None ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment. Job Title Public Sector Junior Management Consultant Apprentice Job ID 46103 City / Township / Village Hursley, Manchester, London State / Province Hampshire, Manchester, London Country United Kingdom Work arrangement Hybrid Area of work Infrastructure & Technology Employment type Regular Position type Entry Level Some travel may be required based on business demand Company (8660) IBM United Kingdom Limited Shift General (daytime) Is this role a commissionable/sales incentive based position?
Drive high-impact recruitment by managing end-to-end processes, and building client relationships Competitive package with clear career progression opportunities in a global recruitment leader, offering hybrid work and advanced training programs. Client Details Are you a Sales or Recruitment professional with 18 months or more of experience, looking to elevate your career in a high-performance, global environment? Join Michael Page in Sheffield, where your expertise will make a real impact, and your career can flourish with one of the most recognised names in the recruitment industry. About Us Michael Page is a global leader in professional recruitment, with operations in over 30 countries. We are renowned for our excellence, integrity, and innovation; connecting top talent with leading organisations across a variety of sectors. By joining our team, you'll gain access to an extensive client network, state-of-the-art tools, and the autonomy to shape your recruitment strategies and success. Description As a Recruitment Consultant at Michael Page, you will: Manage the full recruitment life cycle, from acquiring and nurturing high-value clients to securing placements across diverse industries. Build and deepen strategic client relationships, providing consultative advice to address their hiring needs effectively. Leverage Michael Page's global resources, databases, and industry insights to source and match top-tier candidates, maintaining a trusted talent pipeline. Proactively identify and act on business development opportunities by expanding existing accounts and establishing new client relationships. Work towards ambitious goals, with the autonomy to tailor your approach to client engagement while upholding Michael Page's values and standards. Profile We're looking for individuals with: 18 months+ experience in recruitment or sales, with a proven record of managing high-value accounts and delivering exceptional results in specialist or professional sectors. Demonstrable business development skills, including a proactive and strategic approach to client acquisition and relationship management. Excellent communication and negotiation abilities, coupled with a consultative mindset that aligns with both client and candidate priorities. Self-motivation, resilience, and the ability to inspire and lead others in a fast-paced, target-driven environment. A strong commitment to delivering outstanding experiences for clients and candidates, while fostering long-term partnerships. Job Offer Clear Path to Leadership: We support your growth with a transparent career progression framework and opportunities to advance into leadership roles. Industry-Leading Training: Benefit from tailored training programs designed specifically for senior consultants to ensure you stay ahead in market trends and best practices. High-Earning Potential: Competitive base salary with a lucrative, performance-driven commission structure that rewards your success. Our Commitment to Inclusion As an inclusive employer, Michael Page is dedicated to improving diversity representation across our teams. We particularly encourage applications from candidates who are ethnically diverse or have a disability. We are committed to supporting you throughout the recruitment process. Let us know if there's anything we can do to ensure you can perform at your best.
Jul 31, 2025
Full time
Drive high-impact recruitment by managing end-to-end processes, and building client relationships Competitive package with clear career progression opportunities in a global recruitment leader, offering hybrid work and advanced training programs. Client Details Are you a Sales or Recruitment professional with 18 months or more of experience, looking to elevate your career in a high-performance, global environment? Join Michael Page in Sheffield, where your expertise will make a real impact, and your career can flourish with one of the most recognised names in the recruitment industry. About Us Michael Page is a global leader in professional recruitment, with operations in over 30 countries. We are renowned for our excellence, integrity, and innovation; connecting top talent with leading organisations across a variety of sectors. By joining our team, you'll gain access to an extensive client network, state-of-the-art tools, and the autonomy to shape your recruitment strategies and success. Description As a Recruitment Consultant at Michael Page, you will: Manage the full recruitment life cycle, from acquiring and nurturing high-value clients to securing placements across diverse industries. Build and deepen strategic client relationships, providing consultative advice to address their hiring needs effectively. Leverage Michael Page's global resources, databases, and industry insights to source and match top-tier candidates, maintaining a trusted talent pipeline. Proactively identify and act on business development opportunities by expanding existing accounts and establishing new client relationships. Work towards ambitious goals, with the autonomy to tailor your approach to client engagement while upholding Michael Page's values and standards. Profile We're looking for individuals with: 18 months+ experience in recruitment or sales, with a proven record of managing high-value accounts and delivering exceptional results in specialist or professional sectors. Demonstrable business development skills, including a proactive and strategic approach to client acquisition and relationship management. Excellent communication and negotiation abilities, coupled with a consultative mindset that aligns with both client and candidate priorities. Self-motivation, resilience, and the ability to inspire and lead others in a fast-paced, target-driven environment. A strong commitment to delivering outstanding experiences for clients and candidates, while fostering long-term partnerships. Job Offer Clear Path to Leadership: We support your growth with a transparent career progression framework and opportunities to advance into leadership roles. Industry-Leading Training: Benefit from tailored training programs designed specifically for senior consultants to ensure you stay ahead in market trends and best practices. High-Earning Potential: Competitive base salary with a lucrative, performance-driven commission structure that rewards your success. Our Commitment to Inclusion As an inclusive employer, Michael Page is dedicated to improving diversity representation across our teams. We particularly encourage applications from candidates who are ethnically diverse or have a disability. We are committed to supporting you throughout the recruitment process. Let us know if there's anything we can do to ensure you can perform at your best.
- SAP AMS Customer Success Manager - Permanent divider# SAP AMS Customer Success Manager - PermanentSAP, lot of experience, consultantUnited KingdomAs our SAP AMS Customer Success Manager, your role will be a mix of leadership for existing service management functions and collaboration with the operations and sales organisations. You will support strategic presales bids and create additional sales opportunities in existing accounts and work with the Operations Manager to ensure a consistent high quality service. All Service Delivery Managers will report into this position, which will report to the Services Director. You will be responsible for ensuring the health and growth of SAP AMS accounts and help mitigate any customer escalations. Apply for SAP AMS Customer Success Manager - Permanent! Thank you for your application. We will get back in touch with you soon! Have a great day! Key responsibilities of the role:• Developing relationships with key stakeholders of strategic accounts, and mentoring the Service Management team to develop strong relationships with customer service owners. • Identifying and mitigating potential risks to customer success early. • Ensure customer satisfaction by addressing issues through to quick resolution. • Ensure customer retention, renewal and identifying opportunities for upsell and cross-sell. • Ensure customers receive maximum value from the service and therefore maximum satisfaction. • Work with the Delaware Delivery Organisation (sales, implementation, technical) to provide seamless transition from project to support. • Work with the Delaware Service Operations organisation to ensure service quality and address areas of service improvement. • Work with the AMS Sales organisation to support customer proposals for strategic clients.Come have a chat with us and tell us all about your skills, talents and previous experience.Are you keen to help us grow our Managed Service team Click the Apply now button below and hopefully we'll get to meet each other soon! Matches: SAP, consultant, lot of experience How we at Delaware - International Women's Day 2022In honor of International Women's Day (8 March 2022), we asked from all over the world if or how they experience gender inequality and what they do in order to - which is this year's theme. Female and male colleagues pitch in and tell us exactly how they plan to tackle stereotypes, combat discrimination and put an end to gender inequality. Applying during the COVID19 pandemic: 3 tips
Jul 31, 2025
Full time
- SAP AMS Customer Success Manager - Permanent divider# SAP AMS Customer Success Manager - PermanentSAP, lot of experience, consultantUnited KingdomAs our SAP AMS Customer Success Manager, your role will be a mix of leadership for existing service management functions and collaboration with the operations and sales organisations. You will support strategic presales bids and create additional sales opportunities in existing accounts and work with the Operations Manager to ensure a consistent high quality service. All Service Delivery Managers will report into this position, which will report to the Services Director. You will be responsible for ensuring the health and growth of SAP AMS accounts and help mitigate any customer escalations. Apply for SAP AMS Customer Success Manager - Permanent! Thank you for your application. We will get back in touch with you soon! Have a great day! Key responsibilities of the role:• Developing relationships with key stakeholders of strategic accounts, and mentoring the Service Management team to develop strong relationships with customer service owners. • Identifying and mitigating potential risks to customer success early. • Ensure customer satisfaction by addressing issues through to quick resolution. • Ensure customer retention, renewal and identifying opportunities for upsell and cross-sell. • Ensure customers receive maximum value from the service and therefore maximum satisfaction. • Work with the Delaware Delivery Organisation (sales, implementation, technical) to provide seamless transition from project to support. • Work with the Delaware Service Operations organisation to ensure service quality and address areas of service improvement. • Work with the AMS Sales organisation to support customer proposals for strategic clients.Come have a chat with us and tell us all about your skills, talents and previous experience.Are you keen to help us grow our Managed Service team Click the Apply now button below and hopefully we'll get to meet each other soon! Matches: SAP, consultant, lot of experience How we at Delaware - International Women's Day 2022In honor of International Women's Day (8 March 2022), we asked from all over the world if or how they experience gender inequality and what they do in order to - which is this year's theme. Female and male colleagues pitch in and tell us exactly how they plan to tackle stereotypes, combat discrimination and put an end to gender inequality. Applying during the COVID19 pandemic: 3 tips
Job Title: Showroom Manager Location: London Employment Type: Full-Time Industry: Interior Design Salary: Competitive, based on experience Job Summary: We are seeking a Showroom Manager to head up the operations of a high-end showroom in London. This role is ideal for a customer-driven professional with a passion for delivering exceptional customer experiences and a strong eye for visual presentation. The successful candidate will be responsible for managing the showroom, monitoring stock, liaising with business clients, organising events and ensuring the space reflects the brand's identity and standards. Key Responsibilities: Sales & Customer Experience . Deliver a premium customer experience through expert product knowledge and personalised service. Build and maintain strong relationships with clients, ensuring repeat business and referrals. Handle customer queries and orders with professionalism and efficiency using a CRM system Organise showroom events aimed at high end business clients Ensure the showroom is impeccably presented at all times, aligned with brand guidelines Maintain strong product knowledge and stay up to date on industry trends and competitors Operations & Inventory Management Monitor stock levels and coordinate replenishment with internal international teams Maintain accurate inventory records Ensure compliance with health and safety standards and operational procedures. Reporting & Strategy Identify opportunities for improvement and implement strategic initiatives to boost performance. Events & Promotions Plan and execute in-store events Engage with local communities and industry networks to increase brand visibility. Requirements: Degree educated or equivelant Proven experience in a similar showroom, retail or hospitality role (preferably in luxury, interior design, architecture or fashion) Sales-focused mindset with a customer-first approach. Excellent understanding of visual merchandising and showroom operations. Strong organisational and multitasking abilities. Exceptional communication and interpersonal skills. Ability to work some evenings Italian language skills would be beneficial Benefits: Competitive salary, above average holiday entitlement, and performance-based incentives. Potential opportunities for professional development and career progression. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit (url removed) and (url removed) for our privacy policy.
Jul 30, 2025
Full time
Job Title: Showroom Manager Location: London Employment Type: Full-Time Industry: Interior Design Salary: Competitive, based on experience Job Summary: We are seeking a Showroom Manager to head up the operations of a high-end showroom in London. This role is ideal for a customer-driven professional with a passion for delivering exceptional customer experiences and a strong eye for visual presentation. The successful candidate will be responsible for managing the showroom, monitoring stock, liaising with business clients, organising events and ensuring the space reflects the brand's identity and standards. Key Responsibilities: Sales & Customer Experience . Deliver a premium customer experience through expert product knowledge and personalised service. Build and maintain strong relationships with clients, ensuring repeat business and referrals. Handle customer queries and orders with professionalism and efficiency using a CRM system Organise showroom events aimed at high end business clients Ensure the showroom is impeccably presented at all times, aligned with brand guidelines Maintain strong product knowledge and stay up to date on industry trends and competitors Operations & Inventory Management Monitor stock levels and coordinate replenishment with internal international teams Maintain accurate inventory records Ensure compliance with health and safety standards and operational procedures. Reporting & Strategy Identify opportunities for improvement and implement strategic initiatives to boost performance. Events & Promotions Plan and execute in-store events Engage with local communities and industry networks to increase brand visibility. Requirements: Degree educated or equivelant Proven experience in a similar showroom, retail or hospitality role (preferably in luxury, interior design, architecture or fashion) Sales-focused mindset with a customer-first approach. Excellent understanding of visual merchandising and showroom operations. Strong organisational and multitasking abilities. Exceptional communication and interpersonal skills. Ability to work some evenings Italian language skills would be beneficial Benefits: Competitive salary, above average holiday entitlement, and performance-based incentives. Potential opportunities for professional development and career progression. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit (url removed) and (url removed) for our privacy policy.
Solution Architect Company Overview: My client is a leading provider of enterprise management solutions across the globe. They provide a highly scalable Software as a Service ("SaaS") platform that helps enterprises to optimize business operations and manage their global workforce. Position Summary: This role will specialize in consulting and implementation of various technical aspects of delivering the client's cloud solution. Focus is around systems integration, workflow, scripting, application development and reporting analytics. An ideal candidate will have some software development background, but experience in working with customers to gather requirements and deliver solutions. Responsibilities: The responsibilities of a Technical Consultant include: • Customer engagement to collect technical integration and solution requirements • Attend customer sales calls when needed to support technical integration and solution topics. • Design and configuration of software platform to meet customer requirements • Engage in the customer support process to help with resolution on certain technical integration and solution issues. • Provide internal and external customers answers and ideas related to software integration and business process implementation • Solution testing and documentation • Attending meetings, sessions and other company events • Reporting on daily responsibilities and tasks Qualifications: Skills • Analytic and quantitative skills • Excellent communication and interpersonal skills • Technical knowledge and experience in application development (.NET, Javascript, Node, Web Services, SQL, etc) • Adept learning, cooperation and willingness skills Education: • Must possess at minimum a Bachelor's Degree education. • Degree may be in a Computer Science or Engineering background is preferred. Experience: • Typically requires over 6 to 10 years' experience, preferably in similar roles and/or industries. • Application and integration design and development experience with .NET, Javascript, Web Services. • Business knowledge in various industries that leverage mobile assets and a background in IT/Systems/Interfaces is a plus • Knowledge of telematics industry, mobile workforce management, or route optimization is a plus. • Excellent analytic skills. • Presentation and customer relationships skills are required. Location: Reading, UK
Jul 30, 2025
Full time
Solution Architect Company Overview: My client is a leading provider of enterprise management solutions across the globe. They provide a highly scalable Software as a Service ("SaaS") platform that helps enterprises to optimize business operations and manage their global workforce. Position Summary: This role will specialize in consulting and implementation of various technical aspects of delivering the client's cloud solution. Focus is around systems integration, workflow, scripting, application development and reporting analytics. An ideal candidate will have some software development background, but experience in working with customers to gather requirements and deliver solutions. Responsibilities: The responsibilities of a Technical Consultant include: • Customer engagement to collect technical integration and solution requirements • Attend customer sales calls when needed to support technical integration and solution topics. • Design and configuration of software platform to meet customer requirements • Engage in the customer support process to help with resolution on certain technical integration and solution issues. • Provide internal and external customers answers and ideas related to software integration and business process implementation • Solution testing and documentation • Attending meetings, sessions and other company events • Reporting on daily responsibilities and tasks Qualifications: Skills • Analytic and quantitative skills • Excellent communication and interpersonal skills • Technical knowledge and experience in application development (.NET, Javascript, Node, Web Services, SQL, etc) • Adept learning, cooperation and willingness skills Education: • Must possess at minimum a Bachelor's Degree education. • Degree may be in a Computer Science or Engineering background is preferred. Experience: • Typically requires over 6 to 10 years' experience, preferably in similar roles and/or industries. • Application and integration design and development experience with .NET, Javascript, Web Services. • Business knowledge in various industries that leverage mobile assets and a background in IT/Systems/Interfaces is a plus • Knowledge of telematics industry, mobile workforce management, or route optimization is a plus. • Excellent analytic skills. • Presentation and customer relationships skills are required. Location: Reading, UK
We're hiring Trainee Recruitment Consultants for our growing Allied Healthcare, Nursing, Life Sciences and Health Technology Divisions. At Globe Locums we are continuing to grow from strength to strength. Over the last three years we have grown by thirty percent year on year, cementing our position as UK's number one Allied Healthcare Agency, and market leaders supplying temporary staff and talent solutions to the NHS and private healthcare sector. It's an exciting time to be part of Globe and our business adventures ahead. We are looking for ambitious, driven individuals who will thrive working in a fast-paced environment, utilising tenacity to source the best health care professionals, qualify their skills, experience, work preferences, and match and book them for temporary jobs with our client NHS Trusts and Private Hospitals throughout the UK and beyond. With excellent communication skills, solutions focus and collaboration you will forge and develop strong relationships with customers and establish your reputation as a trusted, friendly, proactive recruiter who consistently delivers on their promises and positively supports the NHS and Private healthcare sector. No prior recruitment or healthcare experience required. Simply drive, confident interpersonal skills, and an aptitude to learn and grow to be the best. Starting as a Trainee Recruitment Consultant, you will partake in our Graduate Recruitment Academy Training Programme, receive full tailored training, ongoing development and investment to build rewarding career at Globe. In exchange you will be well rewarded, typical on target earnings: Year 1 £24-35k OTE, Year 2 £35-65k OTE, Year 3 £75k + OTE. What you will be doing Sourcing, attracting and qualifying candidates and inviting them to register with Globe Qualifying job opportunities, matching candidates and managing the recruitment stages from CV, interview and offer, whilst updating all parties throughout Maintaining and forging new relationships with candidates and clients Identifying and converting cold, prospect and lapsed clients/hiring manager to increase active client base Meeting both existing and prospect candidates and clients to further build relationships Maximising candidate utilisation and ensuring database records remain up to date and accurate Meeting and exceeding KPIS and gross profit targets Adhering to best practice to ensure prior to deployment candidates meet all mandatory safeguarding, training and compliance requirements and adhere to commercial, legal, financial and data protection requirements Ongoing account management of your placements, check-ins to ensure continued candidate and client success, and timely resolution of any issues raised Monitoring placement end dates and extending and/or sourcing new jobs for candidate/s whose placement is ending What you'll receive Our commitment to your ongoing personal and professional career development Extensive training and tailored individual development plans from our excellent Learning and Development Team and ongoing guidance from our experienced managers Career progression based on merit and achievement not time served Supportive friendly colleagues, mentors and managers working collectively in a fun social office environment Lucrative uncapped commission. Recruitment consultants are rewarded well for their success, Health Care Plan to support your health and wellbeing, giving you cash back for dental, optical, physiotherapy treatments, 247 access to GP services and more Discounted gym membership Access to Perks Discounts e.g., discounted cinema tickets, mobile phones, apple products and more Cycle to Work Scheme Spin the Wheel rewards Competitions to win holidays away with colleagues. Recent incentive trips include New York, Nice, Paris, Sweden, Bergen, Lisbon, Iceland, Cannes, Scotland, Greece Company end of quarter drinks at London's finest bars Director days out or 100 Club lunches at Michelin rated restaurants Annual corporate hospitality. Events include the Polo, Ascot or the Oval for top performers and best newcomers Who you will be working for Established in 2011 by one clinician and one recruiter, the company has achieved rapid growth, approved Framework supplier status with NHS Workforce Alliance and Health Trust Europe. We are ISO 9001, ISO 27001 accredited and have received successful accolades such as the Sunday Times Virgin Fast Track 100. Through our services we are committed to improving health for all. We value collaboration, growth mindsets and working together with focus and drive to support our customers and fulfil their needs both current and future growth. Where you'll be working Located at the edge of The City, just north of the Thames right off London Bridge, WeWork The Monument features 10 floors of office space in an area that blends past and present. With iconic landmarks like the Monument and the Tower of London only steps away, a stroll through the neighbourhood is like traveling through time. Nearby spots such as Darwin Brasserie, The Folly, and Leadenhall Market mean you're never far from a good bite or pint. Easy access to the Tube from Monument Station, Tower Hill, London Fenchurch Street, and Bank Station makes commuting a breeze. Not only will you have access to amenities exclusive to Globe's private office on floor 5 e.g. micro-roasted coffee, teas, ice, filtered water, condiments etc you'll also have access to the wider amenities, including the roof top terrace with stunning views across the city, bicycle storage, parent's room, wellness room, barista, recreational games, drinks on tap between 3-6pm and more. Want to know more Interested in working at Globe Locums? Take a listen to our Podcast where Isabel Kiff - Contracts and Operations Manager at Globe Locums, explains why she thinks you should consider a career in healthcare recruitment. As a recruitment consultant your gross salary is made up of your basic salary and commission. You will be well rewarded for your results through the uncapped commission and salary incentive schemes. Basic starting salary typically is £24,00 to £25,000 DOE. Including your commission typical on target earnings are: Year 1 £24-35k OTE, Year 2 £35-65k OTE, Year 3 £75k + OTE. What we are looking for Experience of working with people in a customer service, sales or marketing environment A degree or equivalent Motivation, tenacity and commitment to work smart, hard and achieve target and deadlines Willingness to learn, accept feedback and action it Excellent communication, interpersonal, teamwork and influencing skills Solutions focus and positivity when faced with rebuttal, rejection or objections Excellent time management, organisation and prioritisation skills Competent user of IT, including Microsoft outlook, word and excel Eligibility to work full time in the UK for 24 months from point of application Any Additional job details Location London Contract, dates and working times Full-time How to apply We are hiring graduates now to join our Graduate Academy programme, starting in September and October, so you can enjoy a well-deserved summer holiday break, post studies, knowing you'll soon be kick starting your career as a Trainee Recruitment Consultant. We really value a covering letter. It's not mandatory but will make your application stand out especially if you can share insights into your competitive edge. Click Apply to start your application now. This job will be available on Prospects until 30 June 2026 Don't forget to mention Prospects to employers when you contact them. Globe Locums is a Framework approved, leading clinician led healthcare recruitment business based in London providing medical professionals for short- and long-term contracts throughout the UK utilising a global pipeline. Established in 2011 by the owner directors, one clinician, Gavin Grant and one recruiter James Dodwell, the company has achieved rapid growth, approved Framework supplier status for NHS Workforce Alliance and Total Workforce Solutions (TWSII), successful accolades such as the Sunday Times Virgin Fast Track 100 in 2016 and 2017, and turnover of over 55 million, for the financial year ending 31 May 2022. Globe Locums was awarded 85th place on the Financial Times' FT1000, which recognised and ranges Europe's top 1000 growing businesses and also included in the London Stock Exchange Group's 1000 Companies to Inspire Britain 2019. Globe's accreditations and memberships include, corporate member of the REC - Recruitment and Employment Confederation and ISO 9001:2015 Quality Management System, ISO 27001:2013 Information Security Management and the Cyber Essentials Scheme. Through our services we are committed to improving health for all. We value collaboration, growth mindsets and working together with focus and drive to support our customers and fulfil their needs both current and future growth. Quality and customer excellence is as the heart of our provision to support timely, responsive and friendly work finding services supplying the very best medical and healthcare professionals and meet the needs of both clients and candidates. To stay safe in your job search we recommend that you visit JobsAware , a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
Jul 30, 2025
Full time
We're hiring Trainee Recruitment Consultants for our growing Allied Healthcare, Nursing, Life Sciences and Health Technology Divisions. At Globe Locums we are continuing to grow from strength to strength. Over the last three years we have grown by thirty percent year on year, cementing our position as UK's number one Allied Healthcare Agency, and market leaders supplying temporary staff and talent solutions to the NHS and private healthcare sector. It's an exciting time to be part of Globe and our business adventures ahead. We are looking for ambitious, driven individuals who will thrive working in a fast-paced environment, utilising tenacity to source the best health care professionals, qualify their skills, experience, work preferences, and match and book them for temporary jobs with our client NHS Trusts and Private Hospitals throughout the UK and beyond. With excellent communication skills, solutions focus and collaboration you will forge and develop strong relationships with customers and establish your reputation as a trusted, friendly, proactive recruiter who consistently delivers on their promises and positively supports the NHS and Private healthcare sector. No prior recruitment or healthcare experience required. Simply drive, confident interpersonal skills, and an aptitude to learn and grow to be the best. Starting as a Trainee Recruitment Consultant, you will partake in our Graduate Recruitment Academy Training Programme, receive full tailored training, ongoing development and investment to build rewarding career at Globe. In exchange you will be well rewarded, typical on target earnings: Year 1 £24-35k OTE, Year 2 £35-65k OTE, Year 3 £75k + OTE. What you will be doing Sourcing, attracting and qualifying candidates and inviting them to register with Globe Qualifying job opportunities, matching candidates and managing the recruitment stages from CV, interview and offer, whilst updating all parties throughout Maintaining and forging new relationships with candidates and clients Identifying and converting cold, prospect and lapsed clients/hiring manager to increase active client base Meeting both existing and prospect candidates and clients to further build relationships Maximising candidate utilisation and ensuring database records remain up to date and accurate Meeting and exceeding KPIS and gross profit targets Adhering to best practice to ensure prior to deployment candidates meet all mandatory safeguarding, training and compliance requirements and adhere to commercial, legal, financial and data protection requirements Ongoing account management of your placements, check-ins to ensure continued candidate and client success, and timely resolution of any issues raised Monitoring placement end dates and extending and/or sourcing new jobs for candidate/s whose placement is ending What you'll receive Our commitment to your ongoing personal and professional career development Extensive training and tailored individual development plans from our excellent Learning and Development Team and ongoing guidance from our experienced managers Career progression based on merit and achievement not time served Supportive friendly colleagues, mentors and managers working collectively in a fun social office environment Lucrative uncapped commission. Recruitment consultants are rewarded well for their success, Health Care Plan to support your health and wellbeing, giving you cash back for dental, optical, physiotherapy treatments, 247 access to GP services and more Discounted gym membership Access to Perks Discounts e.g., discounted cinema tickets, mobile phones, apple products and more Cycle to Work Scheme Spin the Wheel rewards Competitions to win holidays away with colleagues. Recent incentive trips include New York, Nice, Paris, Sweden, Bergen, Lisbon, Iceland, Cannes, Scotland, Greece Company end of quarter drinks at London's finest bars Director days out or 100 Club lunches at Michelin rated restaurants Annual corporate hospitality. Events include the Polo, Ascot or the Oval for top performers and best newcomers Who you will be working for Established in 2011 by one clinician and one recruiter, the company has achieved rapid growth, approved Framework supplier status with NHS Workforce Alliance and Health Trust Europe. We are ISO 9001, ISO 27001 accredited and have received successful accolades such as the Sunday Times Virgin Fast Track 100. Through our services we are committed to improving health for all. We value collaboration, growth mindsets and working together with focus and drive to support our customers and fulfil their needs both current and future growth. Where you'll be working Located at the edge of The City, just north of the Thames right off London Bridge, WeWork The Monument features 10 floors of office space in an area that blends past and present. With iconic landmarks like the Monument and the Tower of London only steps away, a stroll through the neighbourhood is like traveling through time. Nearby spots such as Darwin Brasserie, The Folly, and Leadenhall Market mean you're never far from a good bite or pint. Easy access to the Tube from Monument Station, Tower Hill, London Fenchurch Street, and Bank Station makes commuting a breeze. Not only will you have access to amenities exclusive to Globe's private office on floor 5 e.g. micro-roasted coffee, teas, ice, filtered water, condiments etc you'll also have access to the wider amenities, including the roof top terrace with stunning views across the city, bicycle storage, parent's room, wellness room, barista, recreational games, drinks on tap between 3-6pm and more. Want to know more Interested in working at Globe Locums? Take a listen to our Podcast where Isabel Kiff - Contracts and Operations Manager at Globe Locums, explains why she thinks you should consider a career in healthcare recruitment. As a recruitment consultant your gross salary is made up of your basic salary and commission. You will be well rewarded for your results through the uncapped commission and salary incentive schemes. Basic starting salary typically is £24,00 to £25,000 DOE. Including your commission typical on target earnings are: Year 1 £24-35k OTE, Year 2 £35-65k OTE, Year 3 £75k + OTE. What we are looking for Experience of working with people in a customer service, sales or marketing environment A degree or equivalent Motivation, tenacity and commitment to work smart, hard and achieve target and deadlines Willingness to learn, accept feedback and action it Excellent communication, interpersonal, teamwork and influencing skills Solutions focus and positivity when faced with rebuttal, rejection or objections Excellent time management, organisation and prioritisation skills Competent user of IT, including Microsoft outlook, word and excel Eligibility to work full time in the UK for 24 months from point of application Any Additional job details Location London Contract, dates and working times Full-time How to apply We are hiring graduates now to join our Graduate Academy programme, starting in September and October, so you can enjoy a well-deserved summer holiday break, post studies, knowing you'll soon be kick starting your career as a Trainee Recruitment Consultant. We really value a covering letter. It's not mandatory but will make your application stand out especially if you can share insights into your competitive edge. Click Apply to start your application now. This job will be available on Prospects until 30 June 2026 Don't forget to mention Prospects to employers when you contact them. Globe Locums is a Framework approved, leading clinician led healthcare recruitment business based in London providing medical professionals for short- and long-term contracts throughout the UK utilising a global pipeline. Established in 2011 by the owner directors, one clinician, Gavin Grant and one recruiter James Dodwell, the company has achieved rapid growth, approved Framework supplier status for NHS Workforce Alliance and Total Workforce Solutions (TWSII), successful accolades such as the Sunday Times Virgin Fast Track 100 in 2016 and 2017, and turnover of over 55 million, for the financial year ending 31 May 2022. Globe Locums was awarded 85th place on the Financial Times' FT1000, which recognised and ranges Europe's top 1000 growing businesses and also included in the London Stock Exchange Group's 1000 Companies to Inspire Britain 2019. Globe's accreditations and memberships include, corporate member of the REC - Recruitment and Employment Confederation and ISO 9001:2015 Quality Management System, ISO 27001:2013 Information Security Management and the Cyber Essentials Scheme. Through our services we are committed to improving health for all. We value collaboration, growth mindsets and working together with focus and drive to support our customers and fulfil their needs both current and future growth. Quality and customer excellence is as the heart of our provision to support timely, responsive and friendly work finding services supplying the very best medical and healthcare professionals and meet the needs of both clients and candidates. 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Field Sales Executive Dartford (Covering ME, SE, BR, CR and RH Postcodes) Basic £28K Uncapped OTE £48,000 Car & Fuel Allowance We are looking for highly motivated and results-oriented Field Sales Executives to join our dynamic team on a full-time basis. There are a number of areas available, covering parts of Kent, Surrey and Sussex. We are looking for candidates with a proven track record in B2B sales, preferably used to selling a service on a contractual basis, although not essential. This role offers excellent earning potential, with an OTE of £48,000 (uncapped) with the proven potential to earn well in excess of this. Plus benefits to support a B2B field sales role. This is an exciting opportunity to progress your career with our well-established company! About Us Absolute Hygiene Solutions is a leading hygiene service provider specialising in contracted services. We support organisations in maintaining a clean and healthy working environment throughout the busy working day. Our scheduled services offer sanitary/nappy and medical waste disposal, complete washroom solutions, laundered logo and traffic matting, air sterilisation and air care. We ensure businesses meet our legislative requirements and help reduce sustainability targets. Our client s range is vast, helping organisations large and small with their doorways, receptions, kitchen/dining areas and washrooms, which makes our work interesting and diverse. Key Responsibilities of the Field Sales Executive: Generate new business appointments, predominantly via face-to-face door knocking and targeted telephone calling days Face-to-face meetings at prospect premises for a consultative presentation Develop and maintain long-term relationships with our clients, ensuring exceptional customer care and loyalty for both parties Meet and exceed sales targets and KPIs on a consistent basis Collaborate with colleagues in other departments to support and enhance business operations and address any inquiries that may arise Required Experience: You will need a full, clean driving licence, your own vehicle and personal insurance for business travel Previous experience in a consultative field sales role or experience in telesales and/or customer services Proven track record of meeting and exceeding sales targets Excellent communication and negotiation skills Strong customer service skills and a genuine desire to provide exceptional care Possess a proactive, self-driven, positive attitude with a target-driven mindset to drive success Ability to work independently, as well as part of a team Benefits : Competitive base salary (£28K) with uncapped commission structure Additional commission for resigns and purchase orders not included in OTE Additional monetary bonus scheme for reaching a realistic monthly target Generous car and fuel allowance Generous mobile phone and home Wi-Fi allowance Company fun days Employee Assistance Programme Comprehensive training and ongoing support to help you succeed in your role A positive and collaborative work environment with a focus on teamwork and success Recognition and rewards for outstanding performance Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; Telesales Consultants, Internal sales consultant, Customer Service Executive, Field Sales Consultant, Business Development Consultant, Business Development Manager, Business Development Executive, Sales Consultant, and Field Sales, may also be considered for this role.
Jul 30, 2025
Full time
Field Sales Executive Dartford (Covering ME, SE, BR, CR and RH Postcodes) Basic £28K Uncapped OTE £48,000 Car & Fuel Allowance We are looking for highly motivated and results-oriented Field Sales Executives to join our dynamic team on a full-time basis. There are a number of areas available, covering parts of Kent, Surrey and Sussex. We are looking for candidates with a proven track record in B2B sales, preferably used to selling a service on a contractual basis, although not essential. This role offers excellent earning potential, with an OTE of £48,000 (uncapped) with the proven potential to earn well in excess of this. Plus benefits to support a B2B field sales role. This is an exciting opportunity to progress your career with our well-established company! About Us Absolute Hygiene Solutions is a leading hygiene service provider specialising in contracted services. We support organisations in maintaining a clean and healthy working environment throughout the busy working day. Our scheduled services offer sanitary/nappy and medical waste disposal, complete washroom solutions, laundered logo and traffic matting, air sterilisation and air care. We ensure businesses meet our legislative requirements and help reduce sustainability targets. Our client s range is vast, helping organisations large and small with their doorways, receptions, kitchen/dining areas and washrooms, which makes our work interesting and diverse. Key Responsibilities of the Field Sales Executive: Generate new business appointments, predominantly via face-to-face door knocking and targeted telephone calling days Face-to-face meetings at prospect premises for a consultative presentation Develop and maintain long-term relationships with our clients, ensuring exceptional customer care and loyalty for both parties Meet and exceed sales targets and KPIs on a consistent basis Collaborate with colleagues in other departments to support and enhance business operations and address any inquiries that may arise Required Experience: You will need a full, clean driving licence, your own vehicle and personal insurance for business travel Previous experience in a consultative field sales role or experience in telesales and/or customer services Proven track record of meeting and exceeding sales targets Excellent communication and negotiation skills Strong customer service skills and a genuine desire to provide exceptional care Possess a proactive, self-driven, positive attitude with a target-driven mindset to drive success Ability to work independently, as well as part of a team Benefits : Competitive base salary (£28K) with uncapped commission structure Additional commission for resigns and purchase orders not included in OTE Additional monetary bonus scheme for reaching a realistic monthly target Generous car and fuel allowance Generous mobile phone and home Wi-Fi allowance Company fun days Employee Assistance Programme Comprehensive training and ongoing support to help you succeed in your role A positive and collaborative work environment with a focus on teamwork and success Recognition and rewards for outstanding performance Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; Telesales Consultants, Internal sales consultant, Customer Service Executive, Field Sales Consultant, Business Development Consultant, Business Development Manager, Business Development Executive, Sales Consultant, and Field Sales, may also be considered for this role.
