Competitive Salary London, N1 9QZ You're an experienced leader in property and repairs services who will be the face of the repairs team in your region. We're looking for customer focused individual who understands the importance of resident engagement and communication and drives this message throughout their team. You will be a key contributor to the development and implementation of our new Repair Strategy and lead the integration and transformation of your services. As our Regional Head of Property Services, you'll be the lead voice and face of our repairs and maintenance operations in the Northeast London region. You'll bring stability and strategic direction to a large and complex portfolio including responsive repairs, disrepair, voids, aids and adaptations, damp and mould, and planned property services. You'll also help shape the future of our Repairs Strategy, embedding a culture of accountability, integration and resident-focused delivery. You'll work closely with senior leaders, contractors, frontline teams and, most importantly, our residents, creating a service that's consistent, high-quality and built on trust. A key part of our 3-year strategy is to improve resident engagement and communication - this will be through resident surgeries during the day and after working hours. You'll create a joined-up culture with our housing and operations teams where everyone is working towards the same goal. In this role, you'll be the go-to lead for all property services in your region, handling high-profile cases and emergency escalations with calm, clarity and care. You'll set the tone as a visible, accountable and inspiring leader for a multi-functional team and own performance and drive improvement from KPIs and compliance to satisfaction and service quality. You'll be required to meet with your team and contractors each Monday in the regional office at Kings Cross along with 1-2 days working from an office location. You'll build strong partnerships across internal teams and external suppliers, ensuring every part of the service works in sync and use data, feedback and insight from regular Works in Progress meetings with contractors and regular solicitors' meetings to continually review the case load of your region to resolve any blockages to allow a speedy resolution for our residents. You'll lead contract management, drive value for money, and ensure all work meets regulatory, legal and safety standards. To be successful in this role, you'll: Be a strong leader with experience in property services, disrepair or repairs operations within a social housing or similar environment. Have a good understanding of data and how to use this to drive performance within a team Have experience of managing disrepair and major works, void works and delivery Have a track record of managing large, cross-functional teams, and getting results that matter Possess excellent knowledge of building pathology, and specific experience of building maintenance, contract management and health & safety legislation. Be confident in leading through complexity and crisis, with a calm, solutions-focused approach. Passion for equity, inclusion and making services work for everyone. At Peabody, we're all about making a difference to our community and helping people flourish. Here's what you'll get when you join us: Flexible and hybrid working 30 days' annual leave, plus bank holidays Up to 10% pension contribution, matched 1:1 Two additional paid volunteering days each year Flexible benefits scheme, including options for healthcare, dental care, and more Ready to apply? Click 'Apply' to send us your CV and tell us why you're the right fit for this role. Advert Closing Date: 20th July Interviews: Stage one interviews will take place in person on 24th July. Stage two interviews, including a presentation, will take place in person on 7th August. As an employer, Peabody does not provide sponsorship as a licenced UK employer.
Aug 02, 2025
Full time
Competitive Salary London, N1 9QZ You're an experienced leader in property and repairs services who will be the face of the repairs team in your region. We're looking for customer focused individual who understands the importance of resident engagement and communication and drives this message throughout their team. You will be a key contributor to the development and implementation of our new Repair Strategy and lead the integration and transformation of your services. As our Regional Head of Property Services, you'll be the lead voice and face of our repairs and maintenance operations in the Northeast London region. You'll bring stability and strategic direction to a large and complex portfolio including responsive repairs, disrepair, voids, aids and adaptations, damp and mould, and planned property services. You'll also help shape the future of our Repairs Strategy, embedding a culture of accountability, integration and resident-focused delivery. You'll work closely with senior leaders, contractors, frontline teams and, most importantly, our residents, creating a service that's consistent, high-quality and built on trust. A key part of our 3-year strategy is to improve resident engagement and communication - this will be through resident surgeries during the day and after working hours. You'll create a joined-up culture with our housing and operations teams where everyone is working towards the same goal. In this role, you'll be the go-to lead for all property services in your region, handling high-profile cases and emergency escalations with calm, clarity and care. You'll set the tone as a visible, accountable and inspiring leader for a multi-functional team and own performance and drive improvement from KPIs and compliance to satisfaction and service quality. You'll be required to meet with your team and contractors each Monday in the regional office at Kings Cross along with 1-2 days working from an office location. You'll build strong partnerships across internal teams and external suppliers, ensuring every part of the service works in sync and use data, feedback and insight from regular Works in Progress meetings with contractors and regular solicitors' meetings to continually review the case load of your region to resolve any blockages to allow a speedy resolution for our residents. You'll lead contract management, drive value for money, and ensure all work meets regulatory, legal and safety standards. To be successful in this role, you'll: Be a strong leader with experience in property services, disrepair or repairs operations within a social housing or similar environment. Have a good understanding of data and how to use this to drive performance within a team Have experience of managing disrepair and major works, void works and delivery Have a track record of managing large, cross-functional teams, and getting results that matter Possess excellent knowledge of building pathology, and specific experience of building maintenance, contract management and health & safety legislation. Be confident in leading through complexity and crisis, with a calm, solutions-focused approach. Passion for equity, inclusion and making services work for everyone. At Peabody, we're all about making a difference to our community and helping people flourish. Here's what you'll get when you join us: Flexible and hybrid working 30 days' annual leave, plus bank holidays Up to 10% pension contribution, matched 1:1 Two additional paid volunteering days each year Flexible benefits scheme, including options for healthcare, dental care, and more Ready to apply? Click 'Apply' to send us your CV and tell us why you're the right fit for this role. Advert Closing Date: 20th July Interviews: Stage one interviews will take place in person on 24th July. Stage two interviews, including a presentation, will take place in person on 7th August. As an employer, Peabody does not provide sponsorship as a licenced UK employer.
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Working hours: This role is available on a part-time, job-share or full-time basis. Location: Remote working or hybrid working in any of our UK offices. A lot of our team already work in the Fareham/Swindon offices. Closing date for applications: 15th August 2025 The opportunity: We are seeking a highly skilled Mendix Solution Architect to lead the design and implementation of scalable, secure, and high-performing applications using the Mendix low-code platform. In this role, you will translate business requirements into robust Mendix solutions and act as a technical leader guiding development teams and stakeholders through the full application lifecycle. Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren't available full-time. Please talk to us at the interview about the flexibility you may need. What will you be doing? Serve as the lead architect on Mendix-based projects, defining architecture, design patterns, and integration strategies. Collaborate with business analysts, product owners, and stakeholders to gather functional and non-functional requirements. Translate business needs into Mendix application blueprints that are scalable, maintainable, and aligned with enterprise architecture standards. Ensure best practices in application design, data modeling, UI/UX, security, performance, and deployment. Guide and mentor Mendix developers, perform code reviews, and enforce quality and compliance standards. Work with DevOps teams to define CI/CD pipelines and deployment strategies for Mendix applications. Integrate Mendix with third-party systems via REST, SOAP, OData, or other APIs. Participate in architecture governance, design reviews, and security assessments. Stay current with Mendix platform updates and low-code trends, advocating innovative solutions and continuous improvement. What are we looking for? Proven experience (5+ years) in software architecture, with 2+ years specifically as a Mendix Architect or Senior Developer. Mendix Advanced certification. Strong understanding of Mendix development, architecture components, and the Model-Driven Development approach. Experience integrating Mendix applications with enterprise systems (e.g., SAP, Salesforce, Microsoft Dynamics). Proficient in designing applications with performance, scalability, and maintainability in mind. Experience with cloud deployment (e.g., Mendix Cloud, AWS) and containerization (Docker, Kubernetes is a plus). Excellent understanding of security best practices (OAuth, SSO, authorization models). Strong communication and stakeholder management skills. Industry mindset with a strong grasp of insurance value chains and customer expectations. Strategic thinking and problem-solving. Strong leadership and mentoring capabilities. Ability to communicate complex technical ideas to non-technical stakeholders. Entrepreneurial mindset with a passion for digital transformation. Preferred: Experience in solution architecture with a focus on the insurance sector. In-depth understanding of insurance products and workflows (e.g., Life, P&C, Health). Demonstrated experience integrating Mendix with policy admin systems, claims platforms, and third-party services. Mendix Expert certification. Experience with Agile/Scrum methodologies. Familiarity with BPM, domain-driven design, and microservices architecture. As an inclusive employer, we want to ensure that all candidates feel comfortable and can perform at their best during the interview. You'll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply. What will you get in return? Everyone's different. That's why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday. At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we're creating a brighter future for our customers, our people and our planet. With over 55,000 employees in more than 170 countries , you'll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry. We've made a promise to each other and every employee; to focus on sustainable impact, to care about each other's wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future. If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great. Our Culture: At Zurich, our sense of community is strong and we're particularly passionate about diversity and inclusion, which we've won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic. We've an environment that places a real importance on our people's wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We're also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. We're passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm,Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we've awarded grants and volunteered time to deserving causes in the UK valued at over £90 million. So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us. The financials 12% defined non-contributory pension scheme. Annual company bonus. Income Protection. Life cover - four times your salary. Time away 25 days holiday a year plus bank holidays. You can also request to swap UK bank holidays for days off that have cultural or religious significance to you. The option to buy up to an additional 20 days or sell some of your holiday. Three days paid volunteering. Up to 16 weeks' full pay for maternity, paternity and adoption leave. Your health is important to us Access to Private medical insurance. Virtual GP appointments. Discounted gym membership. Free flu jab. Access to a wealth of support from our wellbeing partners. We're making a difference Creating a brighter, more sustainable future underpins all that we do here in Zurich. We were the first insurer to sign the 'UN Business Ambition for 1.5 C' pledge. Our charitable arm, Zurich Community Trust, has awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.
Aug 02, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Working hours: This role is available on a part-time, job-share or full-time basis. Location: Remote working or hybrid working in any of our UK offices. A lot of our team already work in the Fareham/Swindon offices. Closing date for applications: 15th August 2025 The opportunity: We are seeking a highly skilled Mendix Solution Architect to lead the design and implementation of scalable, secure, and high-performing applications using the Mendix low-code platform. In this role, you will translate business requirements into robust Mendix solutions and act as a technical leader guiding development teams and stakeholders through the full application lifecycle. Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren't available full-time. Please talk to us at the interview about the flexibility you may need. What will you be doing? Serve as the lead architect on Mendix-based projects, defining architecture, design patterns, and integration strategies. Collaborate with business analysts, product owners, and stakeholders to gather functional and non-functional requirements. Translate business needs into Mendix application blueprints that are scalable, maintainable, and aligned with enterprise architecture standards. Ensure best practices in application design, data modeling, UI/UX, security, performance, and deployment. Guide and mentor Mendix developers, perform code reviews, and enforce quality and compliance standards. Work with DevOps teams to define CI/CD pipelines and deployment strategies for Mendix applications. Integrate Mendix with third-party systems via REST, SOAP, OData, or other APIs. Participate in architecture governance, design reviews, and security assessments. Stay current with Mendix platform updates and low-code trends, advocating innovative solutions and continuous improvement. What are we looking for? Proven experience (5+ years) in software architecture, with 2+ years specifically as a Mendix Architect or Senior Developer. Mendix Advanced certification. Strong understanding of Mendix development, architecture components, and the Model-Driven Development approach. Experience integrating Mendix applications with enterprise systems (e.g., SAP, Salesforce, Microsoft Dynamics). Proficient in designing applications with performance, scalability, and maintainability in mind. Experience with cloud deployment (e.g., Mendix Cloud, AWS) and containerization (Docker, Kubernetes is a plus). Excellent understanding of security best practices (OAuth, SSO, authorization models). Strong communication and stakeholder management skills. Industry mindset with a strong grasp of insurance value chains and customer expectations. Strategic thinking and problem-solving. Strong leadership and mentoring capabilities. Ability to communicate complex technical ideas to non-technical stakeholders. Entrepreneurial mindset with a passion for digital transformation. Preferred: Experience in solution architecture with a focus on the insurance sector. In-depth understanding of insurance products and workflows (e.g., Life, P&C, Health). Demonstrated experience integrating Mendix with policy admin systems, claims platforms, and third-party services. Mendix Expert certification. Experience with Agile/Scrum methodologies. Familiarity with BPM, domain-driven design, and microservices architecture. As an inclusive employer, we want to ensure that all candidates feel comfortable and can perform at their best during the interview. You'll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply. What will you get in return? Everyone's different. That's why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday. At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we're creating a brighter future for our customers, our people and our planet. With over 55,000 employees in more than 170 countries , you'll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry. We've made a promise to each other and every employee; to focus on sustainable impact, to care about each other's wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future. If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great. Our Culture: At Zurich, our sense of community is strong and we're particularly passionate about diversity and inclusion, which we've won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic. We've an environment that places a real importance on our people's wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We're also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. We're passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm,Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we've awarded grants and volunteered time to deserving causes in the UK valued at over £90 million. So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us. The financials 12% defined non-contributory pension scheme. Annual company bonus. Income Protection. Life cover - four times your salary. Time away 25 days holiday a year plus bank holidays. You can also request to swap UK bank holidays for days off that have cultural or religious significance to you. The option to buy up to an additional 20 days or sell some of your holiday. Three days paid volunteering. Up to 16 weeks' full pay for maternity, paternity and adoption leave. Your health is important to us Access to Private medical insurance. Virtual GP appointments. Discounted gym membership. Free flu jab. Access to a wealth of support from our wellbeing partners. We're making a difference Creating a brighter, more sustainable future underpins all that we do here in Zurich. We were the first insurer to sign the 'UN Business Ambition for 1.5 C' pledge. Our charitable arm, Zurich Community Trust, has awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.
Competitive Salary London, N1 9QZ You're an experienced leader in property and repairs services who will be the face of the repairs team in your region. We're looking for customer focused individual who understands the importance of resident engagement and communication and drives this message throughout their team. You will be a key contributor to the development and implementation of our new Repair Strategy and lead the integration and transformation of your services. As our Regional Head of Property Services, you'll be the lead voice and face of our repairs and maintenance operations in the Northeast London region. You'll bring stability and strategic direction to a large and complex portfolio including responsive repairs, disrepair, voids, aids and adaptations, damp and mould, and planned property services. You'll also help shape the future of our Repairs Strategy, embedding a culture of accountability, integration and resident-focused delivery. You'll work closely with senior leaders, contractors, frontline teams and, most importantly, our residents, creating a service that's consistent, high-quality and built on trust. A key part of our 3-year strategy is to improve resident engagement and communication - this will be through resident surgeries during the day and after working hours. You'll create a joined-up culture with our housing and operations teams where everyone is working towards the same goal. In this role, you'll be the go-to lead for all property services in your region, handling high-profile cases and emergency escalations with calm, clarity and care. You'll set the tone as a visible, accountable and inspiring leader for a multi-functional team and own performance and drive improvement from KPIs and compliance to satisfaction and service quality. You'll be required to meet with your team and contractors each Monday in the regional office at Kings Cross along with 1-2 days working from an office location. You'll build strong partnerships across internal teams and external suppliers, ensuring every part of the service works in sync and use data, feedback and insight from regular Works in Progress meetings with contractors and regular solicitors' meetings to continually review the case load of your region to resolve any blockages to allow a speedy resolution for our residents. You'll lead contract management, drive value for money, and ensure all work meets regulatory, legal and safety standards. To be successful in this role, you'll: Be a strong leader with experience in property services, disrepair or repairs operations within a social housing or similar environment. Have a good understanding of data and how to use this to drive performance within a team Have experience of managing disrepair and major works, void works and delivery Have a track record of managing large, cross-functional teams, and getting results that matter Possess excellent knowledge of building pathology, and specific experience of building maintenance, contract management and health & safety legislation. Be confident in leading through complexity and crisis, with a calm, solutions-focused approach. Passion for equity, inclusion and making services work for everyone. At Peabody, we're all about making a difference to our community and helping people flourish. Here's what you'll get when you join us: Flexible and hybrid working 30 days' annual leave, plus bank holidays Up to 10% pension contribution, matched 1:1 Two additional paid volunteering days each year Flexible benefits scheme, including options for healthcare, dental care, and more Ready to apply? Click 'Apply' to send us your CV and tell us why you're the right fit for this role. Advert Closing Date: 20th July Interviews: Stage one interviews will take place in person on 24th July. Stage two interviews, including a presentation, will take place in person on 7th August. As an employer, Peabody does not provide sponsorship as a licenced UK employer.
Aug 02, 2025
Full time
Competitive Salary London, N1 9QZ You're an experienced leader in property and repairs services who will be the face of the repairs team in your region. We're looking for customer focused individual who understands the importance of resident engagement and communication and drives this message throughout their team. You will be a key contributor to the development and implementation of our new Repair Strategy and lead the integration and transformation of your services. As our Regional Head of Property Services, you'll be the lead voice and face of our repairs and maintenance operations in the Northeast London region. You'll bring stability and strategic direction to a large and complex portfolio including responsive repairs, disrepair, voids, aids and adaptations, damp and mould, and planned property services. You'll also help shape the future of our Repairs Strategy, embedding a culture of accountability, integration and resident-focused delivery. You'll work closely with senior leaders, contractors, frontline teams and, most importantly, our residents, creating a service that's consistent, high-quality and built on trust. A key part of our 3-year strategy is to improve resident engagement and communication - this will be through resident surgeries during the day and after working hours. You'll create a joined-up culture with our housing and operations teams where everyone is working towards the same goal. In this role, you'll be the go-to lead for all property services in your region, handling high-profile cases and emergency escalations with calm, clarity and care. You'll set the tone as a visible, accountable and inspiring leader for a multi-functional team and own performance and drive improvement from KPIs and compliance to satisfaction and service quality. You'll be required to meet with your team and contractors each Monday in the regional office at Kings Cross along with 1-2 days working from an office location. You'll build strong partnerships across internal teams and external suppliers, ensuring every part of the service works in sync and use data, feedback and insight from regular Works in Progress meetings with contractors and regular solicitors' meetings to continually review the case load of your region to resolve any blockages to allow a speedy resolution for our residents. You'll lead contract management, drive value for money, and ensure all work meets regulatory, legal and safety standards. To be successful in this role, you'll: Be a strong leader with experience in property services, disrepair or repairs operations within a social housing or similar environment. Have a good understanding of data and how to use this to drive performance within a team Have experience of managing disrepair and major works, void works and delivery Have a track record of managing large, cross-functional teams, and getting results that matter Possess excellent knowledge of building pathology, and specific experience of building maintenance, contract management and health & safety legislation. Be confident in leading through complexity and crisis, with a calm, solutions-focused approach. Passion for equity, inclusion and making services work for everyone. At Peabody, we're all about making a difference to our community and helping people flourish. Here's what you'll get when you join us: Flexible and hybrid working 30 days' annual leave, plus bank holidays Up to 10% pension contribution, matched 1:1 Two additional paid volunteering days each year Flexible benefits scheme, including options for healthcare, dental care, and more Ready to apply? Click 'Apply' to send us your CV and tell us why you're the right fit for this role. Advert Closing Date: 20th July Interviews: Stage one interviews will take place in person on 24th July. Stage two interviews, including a presentation, will take place in person on 7th August. As an employer, Peabody does not provide sponsorship as a licenced UK employer.
It has been determined that this role falls outside of IR35 THE ALLSAINTS TEAM At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As a Data Architect (contract) for Project Nova, you will be instrumental in shaping AllSaints' journey to become a truly data-driven, AI-powered organisation. You will lead the design and implementation of our enterprise data architecture. This role is central to the Data & Integration workstream of Project Nova, building on our existing data warehouse and BI capabilities to accelerate our data transformation and enable the use of greater AI-driven insight and actions. You will ensure our data assets are robust, accessible, secure, and optimised to support strategic decision-making and drive innovation across all business functions. ABOUT THE PROJECT AND TEAM You will report to the Global Head of Technology Delivery, working closely with the Project Nova leadership team. This role requires significant collaboration with the Integration Architect, Enterprise Architect, business stakeholders (Merchandising, Marketing, Finance, Supply Chain), and Tech teams to ensure a cohesive and integrated technology ecosystem. You will be part of a dynamic team driving the core technology transformation for AllSaints. WHAT WILL I BE DOING? 1. Data Strategy & Architecture Design: Define and evolve AllSaints' enterprise data architecture to support Project Nova's strategic objectives Design and develop conceptual, logical, and physical data models Architect the expansion of our data warehouse and BI capabilities, including data lakes and streaming Design data pipelines and structures optimized for machine learning models Evaluate and recommend data technologies, tools, and platforms Participate in the Technical Governance approach, submitting designs for review and participating in architectural standups, working sessions and Design Authority meetings 2. Data Governance & Quality: Establish and enforce data governance policies, standards, and procedures Define data quality rules and implement processes for data validation and cleansing Design and implement metadata management strategies Architect secure data storage, access controls, and data privacy measures Develop and implement Master Data Management (MDM) strategies Partner closely with the Enterprise Architect, Integration Architect, business stakeholders, and IT teams Collaborate with BI developers and data analysts to optimize data structures Provide expert guidance and mentorship to data engineers and developers Stay abreast of emerging data technologies and AI/ML trends, proposing innovative solutions WHAT SKILLS DO I NEED? Extensive Data Architecture Experience in designing and implementing complex enterprise data architectures, data warehouses, and data lakes in a global retail or similar data-intensive industry Expert-level proficiency in various data modeling techniques and tools Strong hands-on experience with cloud data platforms, specifically Google Cloud Platform - BigQuery Experience with leading ETL/ELT tools and data pipeline orchestration (e.g., Dataflow, Apache Airflow, Talend, Informatica) Advanced SQL skills and deep knowledge of various database technologies (relational, columnar, NoSQL) Practical experience in establishing data governance frameworks, data quality initiatives, and Master Data Management solutions Understanding of data requirements for machine learning, including feature stores, data versioning, and MLOps principles Familiarity with common retail data domains (e.g., customer, sales, inventory, product, supply chain, marketing data) Ability to translate complex technical concepts into clear business terms and effectively communicate with both technical and non-technical stakeholders ABOUT THE LOCATION Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location . Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future
Aug 02, 2025
Full time
It has been determined that this role falls outside of IR35 THE ALLSAINTS TEAM At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As a Data Architect (contract) for Project Nova, you will be instrumental in shaping AllSaints' journey to become a truly data-driven, AI-powered organisation. You will lead the design and implementation of our enterprise data architecture. This role is central to the Data & Integration workstream of Project Nova, building on our existing data warehouse and BI capabilities to accelerate our data transformation and enable the use of greater AI-driven insight and actions. You will ensure our data assets are robust, accessible, secure, and optimised to support strategic decision-making and drive innovation across all business functions. ABOUT THE PROJECT AND TEAM You will report to the Global Head of Technology Delivery, working closely with the Project Nova leadership team. This role requires significant collaboration with the Integration Architect, Enterprise Architect, business stakeholders (Merchandising, Marketing, Finance, Supply Chain), and Tech teams to ensure a cohesive and integrated technology ecosystem. You will be part of a dynamic team driving the core technology transformation for AllSaints. WHAT WILL I BE DOING? 1. Data Strategy & Architecture Design: Define and evolve AllSaints' enterprise data architecture to support Project Nova's strategic objectives Design and develop conceptual, logical, and physical data models Architect the expansion of our data warehouse and BI capabilities, including data lakes and streaming Design data pipelines and structures optimized for machine learning models Evaluate and recommend data technologies, tools, and platforms Participate in the Technical Governance approach, submitting designs for review and participating in architectural standups, working sessions and Design Authority meetings 2. Data Governance & Quality: Establish and enforce data governance policies, standards, and procedures Define data quality rules and implement processes for data validation and cleansing Design and implement metadata management strategies Architect secure data storage, access controls, and data privacy measures Develop and implement Master Data Management (MDM) strategies Partner closely with the Enterprise Architect, Integration Architect, business stakeholders, and IT teams Collaborate with BI developers and data analysts to optimize data structures Provide expert guidance and mentorship to data engineers and developers Stay abreast of emerging data technologies and AI/ML trends, proposing innovative solutions WHAT SKILLS DO I NEED? Extensive Data Architecture Experience in designing and implementing complex enterprise data architectures, data warehouses, and data lakes in a global retail or similar data-intensive industry Expert-level proficiency in various data modeling techniques and tools Strong hands-on experience with cloud data platforms, specifically Google Cloud Platform - BigQuery Experience with leading ETL/ELT tools and data pipeline orchestration (e.g., Dataflow, Apache Airflow, Talend, Informatica) Advanced SQL skills and deep knowledge of various database technologies (relational, columnar, NoSQL) Practical experience in establishing data governance frameworks, data quality initiatives, and Master Data Management solutions Understanding of data requirements for machine learning, including feature stores, data versioning, and MLOps principles Familiarity with common retail data domains (e.g., customer, sales, inventory, product, supply chain, marketing data) Ability to translate complex technical concepts into clear business terms and effectively communicate with both technical and non-technical stakeholders ABOUT THE LOCATION Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location . Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little bit more about your role: Perform modelling, quantitative and qualitative analysis to assess impact of policy, regulation, technological and customer change on power networks and energy markets; Translate the results of complex analysis into high-level outcomes and recommendations which can be understood by senior decision makers. Advise our clients, through project delivery, on strategic power network development and operation, network innovation, network economic regulation and power markets; Provide technical and project management leadership to support the project team in the successful delivery of consulting work; and Lead and support the development of proposals and bids as well as actively winning work on power networks and energy markets. The purpose of the Energy Strategy Consulting (ESC) team is to support and inform the strategic choices of stakeholders in the smart and flexible energy system. We provide advice, support and tools to underpin the delivery of green, cost-effective, safe, smart and flexible energy systems. Our key subject matter areas within ESC include: Energy networks regulation Energy networks strategic planning and operation Energy networks innovation development and delivery Techno-economic modelling and analysis Power markets analysis, reform and restructuring Our clients cover the full energy value chain and include governments, regulators, utilities, developers of renewable energy technologies, investors, manufacturers and industrial customers. In particular, this role will focus on techno-economic modelling and analysis, and associated strategic advice, in relation to power networks innovation and regulation for Electricity System Operators, Transmission Owners, Distribution Network Operators, Energy Utilities, Regulators and Governments in the UK and internationally. Specifically, project work will focus on power network utility business transformation. This includes: the strategic transition to Distribution System Operator (transition from DNO to DSO); the procurement, dispatch and management of distributed flexibility services for distribution network support; techno-commercial viability of innovative technologies/solutions for energy utilities; and business models and techno-economic modelling for national and local authorities. What we will be looking for you to demonstrate: Educated to degree level in Maths, Science, Engineering or Economics related subject Demonstrable experience in a technical consulting role, ideally within a consultancy environment Experience in advising power utilities on market and / or regulatory matters Experience in a technical modelling and analysis role within a commercial industry setting Technical and project management experience in delivering consulting projects for end clients Experience of leading and developing winning proposals for energy advisory consulting work. Focus on quality, ensuring excellence of deliverables for both project reports and proposals Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Aug 02, 2025
Full time
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little bit more about your role: Perform modelling, quantitative and qualitative analysis to assess impact of policy, regulation, technological and customer change on power networks and energy markets; Translate the results of complex analysis into high-level outcomes and recommendations which can be understood by senior decision makers. Advise our clients, through project delivery, on strategic power network development and operation, network innovation, network economic regulation and power markets; Provide technical and project management leadership to support the project team in the successful delivery of consulting work; and Lead and support the development of proposals and bids as well as actively winning work on power networks and energy markets. The purpose of the Energy Strategy Consulting (ESC) team is to support and inform the strategic choices of stakeholders in the smart and flexible energy system. We provide advice, support and tools to underpin the delivery of green, cost-effective, safe, smart and flexible energy systems. Our key subject matter areas within ESC include: Energy networks regulation Energy networks strategic planning and operation Energy networks innovation development and delivery Techno-economic modelling and analysis Power markets analysis, reform and restructuring Our clients cover the full energy value chain and include governments, regulators, utilities, developers of renewable energy technologies, investors, manufacturers and industrial customers. In particular, this role will focus on techno-economic modelling and analysis, and associated strategic advice, in relation to power networks innovation and regulation for Electricity System Operators, Transmission Owners, Distribution Network Operators, Energy Utilities, Regulators and Governments in the UK and internationally. Specifically, project work will focus on power network utility business transformation. This includes: the strategic transition to Distribution System Operator (transition from DNO to DSO); the procurement, dispatch and management of distributed flexibility services for distribution network support; techno-commercial viability of innovative technologies/solutions for energy utilities; and business models and techno-economic modelling for national and local authorities. What we will be looking for you to demonstrate: Educated to degree level in Maths, Science, Engineering or Economics related subject Demonstrable experience in a technical consulting role, ideally within a consultancy environment Experience in advising power utilities on market and / or regulatory matters Experience in a technical modelling and analysis role within a commercial industry setting Technical and project management experience in delivering consulting projects for end clients Experience of leading and developing winning proposals for energy advisory consulting work. Focus on quality, ensuring excellence of deliverables for both project reports and proposals Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Develop positive relationships with customers via phone, email and other channels using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer queries related to account changes and business building. Engaging with both new and existing customers to ensure high levels of customer retention. Use bespoke Lifeplus IT systems to resolve and process customer orders and queries. Contacting customers where appropriate in order to resolve queries, offering a satisfactory resolution. Take prompt and appropriate action for the customers. Assist new customers with their enquiries and setting up accounts. Process and complete administration of payments. Collaborate with colleagues in Lifeplus to help us be the best we can be. Develop product and process knowledge to continue providing excellent customer service. Be a proud ambassador of Lifeplus to customers and colleagues. Candidate Profile: Fluent in German and English both verbally and written. Fluent in Swiss German is desirable. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem-solving skills to take the initiative and develop your knowledge. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Embark on your customer care career journey with opportunities for growth and development through our LIFE Program. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts : Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: C rotational shift pattern: Week 1: Monday to Friday 09:45 to 18:00 Week 2: Monday to Thursday 09:45 to 18:00, and Saturday 08:00 to 16:15 Location: Lifeplus House, St Neots This role involves a mixture of home and office working, however we do ask that candidates are able to commute to our St Neots Office. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Type: Full-time Pay: £26,400.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: German (required) English (required) Swiss German (preferred) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
Aug 02, 2025
Full time
Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Develop positive relationships with customers via phone, email and other channels using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer queries related to account changes and business building. Engaging with both new and existing customers to ensure high levels of customer retention. Use bespoke Lifeplus IT systems to resolve and process customer orders and queries. Contacting customers where appropriate in order to resolve queries, offering a satisfactory resolution. Take prompt and appropriate action for the customers. Assist new customers with their enquiries and setting up accounts. Process and complete administration of payments. Collaborate with colleagues in Lifeplus to help us be the best we can be. Develop product and process knowledge to continue providing excellent customer service. Be a proud ambassador of Lifeplus to customers and colleagues. Candidate Profile: Fluent in German and English both verbally and written. Fluent in Swiss German is desirable. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem-solving skills to take the initiative and develop your knowledge. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Embark on your customer care career journey with opportunities for growth and development through our LIFE Program. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts : Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: C rotational shift pattern: Week 1: Monday to Friday 09:45 to 18:00 Week 2: Monday to Thursday 09:45 to 18:00, and Saturday 08:00 to 16:15 Location: Lifeplus House, St Neots This role involves a mixture of home and office working, however we do ask that candidates are able to commute to our St Neots Office. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Type: Full-time Pay: £26,400.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: German (required) English (required) Swiss German (preferred) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Passionate about delivering excellent customer service. Must be fluent in both oral and written English and German. Excellent IT skills. Knowledge of sales process and ordering systems is desirable but not essential. Excellent communication skills with both internal & external customers. Able to build good relationships at all levels with a positive and flexible approach. Able to solve problems, have initiative, and open to continuous improvement and learning. Must be positive, resilient, and adaptable to change. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return. What we offer you: LIFE Program : Embark on your customer care career journey with opportunities for growth and development through our LIFE Program. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts : Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Various shift patterns to chose from: Shift: We have two different shift patterns for you to chose from: Shift pattern A: 5 -week rotational shift: Salary: £26,500 Week 1: Monday to Friday. 07:00 - 15:15 UK Time Week 2: Monday, Tuesday, Wednesday, Thursday and Saturday. 07:30 - 15:45 UK Time Week 3: Monday to Friday. 11:00 - 19:15 UK Tim Week 4: Monday, Tuesday, Wednesday, Thursday and Saturday. 08:00 - 16:15 UK Time Week 5: Monday to Friday. 11:45 - 20:00 UK Time Shift pattern B: 5 -week rotational shift (Late Saturday): Salary: £26,575 Week 1: Monday to Friday. 07:00 - 15:15. Week 2: Monday, Tuesday, Wednesday, Thursday 07:30 - 15:45 and Saturday 11:45 - 20:00. Week 3: Monday to Friday. 11:00 - 19:15. Week 4: Monday, Tuesday, Wednesday, Thursday and and Saturday 09:45- 18:00. Week 5: Monday to Friday. 11:45 - 20:00. Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Indeed3 Job Types: Full-time, Permanent Pay: £26,500.00-£26,575.00 per year Benefits: Company pension Cycle to work scheme Employee discount Free parking On-site parking Referral programme Ability to commute/relocate: St. Neots: reliably commute or plan to relocate before starting work (required) Application question(s): Please advise if you are interested in shift pattern A, salary £26,500 OR shift pattern B, salary £26,575. Language: German (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots
Aug 02, 2025
Full time
Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Passionate about delivering excellent customer service. Must be fluent in both oral and written English and German. Excellent IT skills. Knowledge of sales process and ordering systems is desirable but not essential. Excellent communication skills with both internal & external customers. Able to build good relationships at all levels with a positive and flexible approach. Able to solve problems, have initiative, and open to continuous improvement and learning. Must be positive, resilient, and adaptable to change. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return. What we offer you: LIFE Program : Embark on your customer care career journey with opportunities for growth and development through our LIFE Program. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts : Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Various shift patterns to chose from: Shift: We have two different shift patterns for you to chose from: Shift pattern A: 5 -week rotational shift: Salary: £26,500 Week 1: Monday to Friday. 07:00 - 15:15 UK Time Week 2: Monday, Tuesday, Wednesday, Thursday and Saturday. 07:30 - 15:45 UK Time Week 3: Monday to Friday. 11:00 - 19:15 UK Tim Week 4: Monday, Tuesday, Wednesday, Thursday and Saturday. 08:00 - 16:15 UK Time Week 5: Monday to Friday. 11:45 - 20:00 UK Time Shift pattern B: 5 -week rotational shift (Late Saturday): Salary: £26,575 Week 1: Monday to Friday. 07:00 - 15:15. Week 2: Monday, Tuesday, Wednesday, Thursday 07:30 - 15:45 and Saturday 11:45 - 20:00. Week 3: Monday to Friday. 11:00 - 19:15. Week 4: Monday, Tuesday, Wednesday, Thursday and and Saturday 09:45- 18:00. Week 5: Monday to Friday. 11:45 - 20:00. Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Indeed3 Job Types: Full-time, Permanent Pay: £26,500.00-£26,575.00 per year Benefits: Company pension Cycle to work scheme Employee discount Free parking On-site parking Referral programme Ability to commute/relocate: St. Neots: reliably commute or plan to relocate before starting work (required) Application question(s): Please advise if you are interested in shift pattern A, salary £26,500 OR shift pattern B, salary £26,575. Language: German (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots
12 Month FTC Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone and email using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer orders via various Non Voice channels (Quick Order, Web Order, Fax) using in-house Lifeplus system software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Fluent in speaking and writing Dutch and English. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem solving skills to take the initiative and develop your knowledge The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Embark on your customer care career journey with opportunities for growth and development through our LIFE Program. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: 2 week rotational shift pattern: Week 1: Monday to Friday, 07:00 to 15:15 Week 2: Monday to Friday, 09:45 to 18:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: £25,000.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: Dutch (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
Aug 02, 2025
Full time
12 Month FTC Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone and email using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer orders via various Non Voice channels (Quick Order, Web Order, Fax) using in-house Lifeplus system software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Fluent in speaking and writing Dutch and English. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem solving skills to take the initiative and develop your knowledge The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Embark on your customer care career journey with opportunities for growth and development through our LIFE Program. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: 2 week rotational shift pattern: Week 1: Monday to Friday, 07:00 to 15:15 Week 2: Monday to Friday, 09:45 to 18:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: £25,000.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: Dutch (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
Our client are looking for an experienced Head of Design Management to lead Design Management within the Essex office. Reporting to the Area Director, you will be responsible for the day-to day management of the Design Management function including line management of Design Managers, resourcing and recruitment, project input within pre-construction and construction phases, design programme development and reporting, compliance with MS processes and standards. This position is office based with the requirement for regular site visits. Through the administering of our client's Design Management processes, you will be managing and co-ordinating safely the overall design process through the RIBA design stages, inputting to bid/work winning, PCSA/Second Stage, SHEQ, operations and commercial reviews. Sustainability and Digital knowledge/capabilities are essential for how our client works as this is built into their business-as-usual approach to design management. You will ensure completion and compliance of design management departmental procedures, be involved with design strategy and approach and ensure adherence to the design brief / scope of service and develop a comprehensive scope of service for the key stages of the project. The successful candidate will oversee design managers and their management/co-ordination of activities for the design team, supply chain and statutory bodies (e.g. Local Authority planners & Building Control/HSE) in line with programme critical dates, and ensure that the design process recognises compliance issues, current legislation, standards and codes of practice. What are they looking for? You may be an existing Principal Design Manager or Senior Design Manager who has previous experience of line management and looking for the next step in your career. This opportunity will include the management of a larger group of team members, and inputting to the evolution of design management within our client's business through the national Design Manager HoDM working group. You will have previous large or medium scale project experience across the RIBA plan of work stages, strong two-stage (PCSA) design and build procurement experience and on-site design management. Previous Tier one main contractor construction knowledge with qualifications to a BA / BSc level and/or membership of relevant professional institute is preferred. Ideally you will have: Significant experience in the main contracting market with experience of working on Education, Healthcare and/or Higher Education sectors upon schemes between £10 and £50million. Network of existing consultant contacts and relationships. Ability to lead a professional team of consultants is important along with strong sustainability knowledge including BREEAM previous project experience across the Bid/Delivery stage. Extensive experience in Pre-construction (PSCA), BIM, embodied carbon calculation, Energy-in-use, is advantageous. Experience presenting to variety of stakeholders/customers in both the work winning environment and also regular reporting process. To thrive in our client's business, you should share their passion for the project at hand and enjoy working in an inclusive and hardworking team environment. Their employees work collectively, encouraging and challenging each other to succeed. Across the business they treat everyone equally and have developed a community where voices are heard, and respected. Benefits Our client strives to support our colleagues to achieve a healthy work-life balance. They understand that many of their people have family and personal responsibilities and so are committed to providing that support with benefits including the following on-top of your salary: Pension Scheme matched up to 6%; 26 days holiday plus bank holidays and rising to 30 days after 8 years' service Holiday plus scheme; Private Healthcare Cover; Life Assurance up to 4 times your basic salary; Recognition for professional qualification/membership achieved up to £1000; Mental Wellbeing and Employee Supports; Company car/car allowance; Sharesave Plan; Incentive Scheme; People Portal for high street discounts; Long Service Wards; Enhanced Family leave About Us Our client provides national construction and infrastructure services to private and public sector customers across a comprehensive range of markets. They aim to create great results for their customers, partners and themselves. Their Leadership are focused on building a sustainable and profitable business unit based on selective, relationship-based business driven by outstanding people who are motivated by delivering an exceptional customer experience. Relationships with their customers and supply chain partners drives their business strategy. They have a balanced approach to securing new work, engaging with customers and frameworks that offer the opportunity for long-term relationships and repeat business. Please refer to the full Job Description upon completing your application Our client encourages diversity of people and thought, and embrace peoples' differences. Everyone is unique and they value the different ideas, experiences, and perspectives that each individual brings to their work, their team, and the wider business. They are committed to ensuring they create the absolute best place to work in the industry, and an environment where every person feels included and is treated equally, fairly and with respect. Our client actively promotes an inclusive culture where you can be yourself at work. It's this approach they believe brings out the best in everyone and creates a fun, dynamic, innovative, and rewarding environment.
Aug 02, 2025
Full time
Our client are looking for an experienced Head of Design Management to lead Design Management within the Essex office. Reporting to the Area Director, you will be responsible for the day-to day management of the Design Management function including line management of Design Managers, resourcing and recruitment, project input within pre-construction and construction phases, design programme development and reporting, compliance with MS processes and standards. This position is office based with the requirement for regular site visits. Through the administering of our client's Design Management processes, you will be managing and co-ordinating safely the overall design process through the RIBA design stages, inputting to bid/work winning, PCSA/Second Stage, SHEQ, operations and commercial reviews. Sustainability and Digital knowledge/capabilities are essential for how our client works as this is built into their business-as-usual approach to design management. You will ensure completion and compliance of design management departmental procedures, be involved with design strategy and approach and ensure adherence to the design brief / scope of service and develop a comprehensive scope of service for the key stages of the project. The successful candidate will oversee design managers and their management/co-ordination of activities for the design team, supply chain and statutory bodies (e.g. Local Authority planners & Building Control/HSE) in line with programme critical dates, and ensure that the design process recognises compliance issues, current legislation, standards and codes of practice. What are they looking for? You may be an existing Principal Design Manager or Senior Design Manager who has previous experience of line management and looking for the next step in your career. This opportunity will include the management of a larger group of team members, and inputting to the evolution of design management within our client's business through the national Design Manager HoDM working group. You will have previous large or medium scale project experience across the RIBA plan of work stages, strong two-stage (PCSA) design and build procurement experience and on-site design management. Previous Tier one main contractor construction knowledge with qualifications to a BA / BSc level and/or membership of relevant professional institute is preferred. Ideally you will have: Significant experience in the main contracting market with experience of working on Education, Healthcare and/or Higher Education sectors upon schemes between £10 and £50million. Network of existing consultant contacts and relationships. Ability to lead a professional team of consultants is important along with strong sustainability knowledge including BREEAM previous project experience across the Bid/Delivery stage. Extensive experience in Pre-construction (PSCA), BIM, embodied carbon calculation, Energy-in-use, is advantageous. Experience presenting to variety of stakeholders/customers in both the work winning environment and also regular reporting process. To thrive in our client's business, you should share their passion for the project at hand and enjoy working in an inclusive and hardworking team environment. Their employees work collectively, encouraging and challenging each other to succeed. Across the business they treat everyone equally and have developed a community where voices are heard, and respected. Benefits Our client strives to support our colleagues to achieve a healthy work-life balance. They understand that many of their people have family and personal responsibilities and so are committed to providing that support with benefits including the following on-top of your salary: Pension Scheme matched up to 6%; 26 days holiday plus bank holidays and rising to 30 days after 8 years' service Holiday plus scheme; Private Healthcare Cover; Life Assurance up to 4 times your basic salary; Recognition for professional qualification/membership achieved up to £1000; Mental Wellbeing and Employee Supports; Company car/car allowance; Sharesave Plan; Incentive Scheme; People Portal for high street discounts; Long Service Wards; Enhanced Family leave About Us Our client provides national construction and infrastructure services to private and public sector customers across a comprehensive range of markets. They aim to create great results for their customers, partners and themselves. Their Leadership are focused on building a sustainable and profitable business unit based on selective, relationship-based business driven by outstanding people who are motivated by delivering an exceptional customer experience. Relationships with their customers and supply chain partners drives their business strategy. They have a balanced approach to securing new work, engaging with customers and frameworks that offer the opportunity for long-term relationships and repeat business. Please refer to the full Job Description upon completing your application Our client encourages diversity of people and thought, and embrace peoples' differences. Everyone is unique and they value the different ideas, experiences, and perspectives that each individual brings to their work, their team, and the wider business. They are committed to ensuring they create the absolute best place to work in the industry, and an environment where every person feels included and is treated equally, fairly and with respect. Our client actively promotes an inclusive culture where you can be yourself at work. It's this approach they believe brings out the best in everyone and creates a fun, dynamic, innovative, and rewarding environment.
Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Passionate about delivering excellent customer service. Must be fluent in both oral and written English and French. Excellent IT skills. Knowledge of sales process and ordering systems is desirable but not essential. Excellent communication skills with both internal & external customers. Able to build good relationships at all levels with a positive and flexible approach. Able to solve problems, have initiative, and open to continuous improvement and learning. Must be positive, resilient, and adaptable to change. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return. What we offer you: LIFE Program : Embark on your customer care career journey with opportunities for growth and development through our LIFE Program. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts : Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and days: Shift: 2 week rotational shift: Week A: 07:00-15:15 Mon-Fri Week B: 09:45-18:00 Mon-Fri Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Indeed3 Job Types: Full-time, Permanent Pay: Up to £25,000.00 per year Benefits: Company pension Cycle to work scheme Employee discount Free parking On-site parking Referral programme Ability to commute/relocate: St. Neots: reliably commute or plan to relocate before starting work (required) Language: English (required) French (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots
Aug 02, 2025
Full time
Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Passionate about delivering excellent customer service. Must be fluent in both oral and written English and French. Excellent IT skills. Knowledge of sales process and ordering systems is desirable but not essential. Excellent communication skills with both internal & external customers. Able to build good relationships at all levels with a positive and flexible approach. Able to solve problems, have initiative, and open to continuous improvement and learning. Must be positive, resilient, and adaptable to change. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return. What we offer you: LIFE Program : Embark on your customer care career journey with opportunities for growth and development through our LIFE Program. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts : Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and days: Shift: 2 week rotational shift: Week A: 07:00-15:15 Mon-Fri Week B: 09:45-18:00 Mon-Fri Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Indeed3 Job Types: Full-time, Permanent Pay: Up to £25,000.00 per year Benefits: Company pension Cycle to work scheme Employee discount Free parking On-site parking Referral programme Ability to commute/relocate: St. Neots: reliably commute or plan to relocate before starting work (required) Language: English (required) French (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots
Closing date: 07-08-2025 Customer Team Leader Location: 21-23 Main Street, West Linton, EH46 7EE Pay: £13.65 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Role will also include working in our in-store bakery Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, working in our in-store bakery often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Aug 02, 2025
Full time
Closing date: 07-08-2025 Customer Team Leader Location: 21-23 Main Street, West Linton, EH46 7EE Pay: £13.65 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Role will also include working in our in-store bakery Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, working in our in-store bakery often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Global Building Fabric Maintenance Director GB Jul 10, 2025 Full Time Hybrid As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you'll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive. Location: United Kingdom (Multiple Locations, with potential for hybrid or remote work) Job Type: Full-Time, Permanent Main purpose of the position: We are seeking an experienced Global Maintenance Advisor specializing in building surveying to lead the strategic management, maintenance, and replacement costing of fabric assets across our global portfolio. Aligned with RICS standards, this role focuses on ensuring the integrity, performance, and longevity of building fabric assets. The successful candidate will develop and implement consistent maintenance strategies, conduct, supervise detailed survey programs and optimize cost models to support compliance, performance, and client investment. This position requires expertise in building surveying, fabric lifecycle costing using BCIS and be fully familiar with NRM 3. The candidate will demonstrate data-driven decision-making and experience of working across international regions to deliver sustainable and cost-effective fabric asset management. Key Responsibilities: Maintenance Strategy Development : Develop and implement consistent global maintenance policies for fabric assets (e.g., building envelopes, roofs, facades, and internal finishes), ensuring alignment with RICS standards Condition Surveys and Building Pathology : Conduct and oversee comprehensive condition surveys, applying building pathology principles to identify defects, deterioration, and risks in fabric assets, ensuring proactive maintenance to prevent failures. Fabric Asset Management : Manage the lifecycle of fabric assets, including assessment, maintenance planning, and repair strategies, to enhance durability and performance across global sites. Lifecycle Costing and Budgeting : Develop detailed cost models and lifecycle costing analyses for fabric assets, providing accurate site-level cost insights to optimize maintenance budgets and reduce long-term expenditure. Data Analysis and Reporting : Utilize data analytics to deliver: Improved fabric asset performance through condition-based maintenance and predictive strategies. Assurance of compliance with statutory and regulatory requirements, including health, safety, and building codes. Optimized client investment by minimizing reactive maintenance and extending asset life. Process Optimization : Implement systematized maintenance processes, leveraging tools such as Computerized Maintenance Management Systems (CMMS) to streamline work instructions and ensure consistent global standards. Maintenance Planning : Develop site-specific maintenance plans for fabric assets, incorporating RICS-compliant condition assessments and strategies for End-of-Life (EOL) fabric components. Strategic Cost Management : Build a global fabric asset maintenance strategy to deliver cost-effective, sustainable maintenance programs, balancing capital and operational expenditures. Compliance and Risk Management : Ensure fabric assets are compliant with local regulations, environmental considerations, and risk mitigation for structural and fabric-related issues. Budget Support : Collaborate on budget development for fabric asset maintenance, focusing on cost-efficient reactive repairs and preventive strategies to reduce overall maintenance costs. Qualifications and Skills: Education : Bachelor's degree in Building Surveying, Civil Engineering, Architecture, or a related field. RICS accreditation (MRICS or FRICS) is highly desirable. Experience : Minimum of 10 years of experience in building surveying, with a focus on fabric asset maintenance and management, preferably in a global context. Proven expertise in conducting RICS-compliant condition surveys, building pathology assessments, and lifecycle costing for fabric assets. Experience in developing and implementing maintenance strategies for diverse building types across multiple regions. Technical Skills : Strong knowledge of RICS standards, including building pathology, dilapidations, and condition-based maintenance practices. Proficiency in lifecycle costing and cost modeling for fabric assets, with the ability to forecast long-term maintenance costs. Awareness of CMMS platforms (e.g., Trirega) and data analytics tools to support maintenance planning and performance reporting. Familiarity with statutory and regulatory requirements for fabric assets, including building codes and environmental standards. Soft Skills : Exceptional leadership and communication skills to coordinate with global teams, clients, and stakeholders. Strategic thinker with the ability to align fabric asset maintenance with organizational and client objectives. Strong analytical and problem-solving skills, with a focus on identifying and mitigating risks in fabric assets. Additional Requirements : Ability to travel internationally as needed to conduct site surveys and support global operations. In-depth understanding of fabric asset categories, including building envelopes, roofing systems, cladding, and internal finishes. Ability to translate technical survey findings into actionable maintenance and cost strategies for non-technical stakeholders. Why ISS At ISS, we are more than just a service provider ofcleaning, food, workplace and technical services, weare a partner in our customers' success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customersto attract talent andgrow their businesses. This begins with our own people throughtraining, career development, and a supportive culture - empowering them to deliver outstanding service. We know that when our people thrive, they create spaceswhere our customers' employees and businesses thrive too. ISS is a Place to Be You. Be who you are. Become what you want. Be part of something bigger. Become more. Become ISS. How you'll apply Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for. We look forward to receiving your application as soon as possible. ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves Requisition ID: 40454 The Recruitment Process 1. Job search 2. Application 3. Screening 4. Interview(s) 5. Job offer Browse the ISS Career Site and find your next job Click "Apply now" and follow the steps to complete your application Our Recruiting team reviews your application We get to know you better and answer any questions you may have Congratulations! We are excited to offer you a job and look forward to onboarding you soon Why ISS Since our founding in 1901, ISS has been a people-first company. We recognise the power of diversity, inclusion and belonging and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits. Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet - because when we get things right, the world works better. And that is what drives us. ISS is a Place to Be You. Be who you are. Become what you want. Be part of something bigger.
Aug 02, 2025
Full time
Global Building Fabric Maintenance Director GB Jul 10, 2025 Full Time Hybrid As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you'll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive. Location: United Kingdom (Multiple Locations, with potential for hybrid or remote work) Job Type: Full-Time, Permanent Main purpose of the position: We are seeking an experienced Global Maintenance Advisor specializing in building surveying to lead the strategic management, maintenance, and replacement costing of fabric assets across our global portfolio. Aligned with RICS standards, this role focuses on ensuring the integrity, performance, and longevity of building fabric assets. The successful candidate will develop and implement consistent maintenance strategies, conduct, supervise detailed survey programs and optimize cost models to support compliance, performance, and client investment. This position requires expertise in building surveying, fabric lifecycle costing using BCIS and be fully familiar with NRM 3. The candidate will demonstrate data-driven decision-making and experience of working across international regions to deliver sustainable and cost-effective fabric asset management. Key Responsibilities: Maintenance Strategy Development : Develop and implement consistent global maintenance policies for fabric assets (e.g., building envelopes, roofs, facades, and internal finishes), ensuring alignment with RICS standards Condition Surveys and Building Pathology : Conduct and oversee comprehensive condition surveys, applying building pathology principles to identify defects, deterioration, and risks in fabric assets, ensuring proactive maintenance to prevent failures. Fabric Asset Management : Manage the lifecycle of fabric assets, including assessment, maintenance planning, and repair strategies, to enhance durability and performance across global sites. Lifecycle Costing and Budgeting : Develop detailed cost models and lifecycle costing analyses for fabric assets, providing accurate site-level cost insights to optimize maintenance budgets and reduce long-term expenditure. Data Analysis and Reporting : Utilize data analytics to deliver: Improved fabric asset performance through condition-based maintenance and predictive strategies. Assurance of compliance with statutory and regulatory requirements, including health, safety, and building codes. Optimized client investment by minimizing reactive maintenance and extending asset life. Process Optimization : Implement systematized maintenance processes, leveraging tools such as Computerized Maintenance Management Systems (CMMS) to streamline work instructions and ensure consistent global standards. Maintenance Planning : Develop site-specific maintenance plans for fabric assets, incorporating RICS-compliant condition assessments and strategies for End-of-Life (EOL) fabric components. Strategic Cost Management : Build a global fabric asset maintenance strategy to deliver cost-effective, sustainable maintenance programs, balancing capital and operational expenditures. Compliance and Risk Management : Ensure fabric assets are compliant with local regulations, environmental considerations, and risk mitigation for structural and fabric-related issues. Budget Support : Collaborate on budget development for fabric asset maintenance, focusing on cost-efficient reactive repairs and preventive strategies to reduce overall maintenance costs. Qualifications and Skills: Education : Bachelor's degree in Building Surveying, Civil Engineering, Architecture, or a related field. RICS accreditation (MRICS or FRICS) is highly desirable. Experience : Minimum of 10 years of experience in building surveying, with a focus on fabric asset maintenance and management, preferably in a global context. Proven expertise in conducting RICS-compliant condition surveys, building pathology assessments, and lifecycle costing for fabric assets. Experience in developing and implementing maintenance strategies for diverse building types across multiple regions. Technical Skills : Strong knowledge of RICS standards, including building pathology, dilapidations, and condition-based maintenance practices. Proficiency in lifecycle costing and cost modeling for fabric assets, with the ability to forecast long-term maintenance costs. Awareness of CMMS platforms (e.g., Trirega) and data analytics tools to support maintenance planning and performance reporting. Familiarity with statutory and regulatory requirements for fabric assets, including building codes and environmental standards. Soft Skills : Exceptional leadership and communication skills to coordinate with global teams, clients, and stakeholders. Strategic thinker with the ability to align fabric asset maintenance with organizational and client objectives. Strong analytical and problem-solving skills, with a focus on identifying and mitigating risks in fabric assets. Additional Requirements : Ability to travel internationally as needed to conduct site surveys and support global operations. In-depth understanding of fabric asset categories, including building envelopes, roofing systems, cladding, and internal finishes. Ability to translate technical survey findings into actionable maintenance and cost strategies for non-technical stakeholders. Why ISS At ISS, we are more than just a service provider ofcleaning, food, workplace and technical services, weare a partner in our customers' success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customersto attract talent andgrow their businesses. This begins with our own people throughtraining, career development, and a supportive culture - empowering them to deliver outstanding service. We know that when our people thrive, they create spaceswhere our customers' employees and businesses thrive too. ISS is a Place to Be You. Be who you are. Become what you want. Be part of something bigger. Become more. Become ISS. How you'll apply Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for. We look forward to receiving your application as soon as possible. ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves Requisition ID: 40454 The Recruitment Process 1. Job search 2. Application 3. Screening 4. Interview(s) 5. Job offer Browse the ISS Career Site and find your next job Click "Apply now" and follow the steps to complete your application Our Recruiting team reviews your application We get to know you better and answer any questions you may have Congratulations! We are excited to offer you a job and look forward to onboarding you soon Why ISS Since our founding in 1901, ISS has been a people-first company. We recognise the power of diversity, inclusion and belonging and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits. Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet - because when we get things right, the world works better. And that is what drives us. ISS is a Place to Be You. Be who you are. Become what you want. Be part of something bigger.
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Engage, develop & retain great people: Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage priorities. Customer-focused with a passion for delivering outstanding service. Strong problem-solving and decision-making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Aug 02, 2025
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Engage, develop & retain great people: Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage priorities. Customer-focused with a passion for delivering outstanding service. Strong problem-solving and decision-making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
About strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to to research and develop technology that improves the lives of shoppers and sellers around the world. Key job responsibilities About the Role Team Manager, Vendor Consultants Team - RBS AVS As a Vendor Consultants Manager in Retail Business Services (RBS), you will have the exciting opportunity to help shape and deliver on the strategy for managing Amazon vendors. RBS team is looking for a customer centric, driven, and creative people leader to join our team. The role leads a team of Vendor Consultants responsible for managing business growth for some of the most influential Selling Partners (vendors) on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new operational improvement opportunities. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all operational aspects of the vendor's business with Amazon. Your team will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they're building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships. You will lead the team that looks into strategic and operational aspects of vendors business with Amazon, root cause analysis of issues and opportunities affecting the vendor's business. A day in the life Responsibilities Include: Lead a team of Vendor Consultants, prioritizing strategic initiatives and provide escalation support as needed. Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams. Manage end to end goal setting for team to align with organizational goals. Build relationships with stakeholders across the portfolio; proactively build joint business plan action items and act as a point of escalation for issues, questions, and concerns. Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization. Leads recruiting and hiring efforts across direct team and broader organization. Manage stakeholders needs and monitor complexity through efficient resource allocation of Vendor Consultants. Monitor stakeholders satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Vendor Consultants as appropriate. BASIC QUALIFICATIONS - 5+ years of team management experience - Bachelor's degree - Experience analyzing data and best practices to assess performance drivers - Experience influencing internal and external stakeholders PREFERRED QUALIFICATIONS - 3+ years of mentoring, leading and coaching experience - Experience with sales CRM tools such as Salesforce or similar software - Experience in digital advertising and client facing roles with a focus on data analysis Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
Aug 02, 2025
Full time
About strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to to research and develop technology that improves the lives of shoppers and sellers around the world. Key job responsibilities About the Role Team Manager, Vendor Consultants Team - RBS AVS As a Vendor Consultants Manager in Retail Business Services (RBS), you will have the exciting opportunity to help shape and deliver on the strategy for managing Amazon vendors. RBS team is looking for a customer centric, driven, and creative people leader to join our team. The role leads a team of Vendor Consultants responsible for managing business growth for some of the most influential Selling Partners (vendors) on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new operational improvement opportunities. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all operational aspects of the vendor's business with Amazon. Your team will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they're building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships. You will lead the team that looks into strategic and operational aspects of vendors business with Amazon, root cause analysis of issues and opportunities affecting the vendor's business. A day in the life Responsibilities Include: Lead a team of Vendor Consultants, prioritizing strategic initiatives and provide escalation support as needed. Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams. Manage end to end goal setting for team to align with organizational goals. Build relationships with stakeholders across the portfolio; proactively build joint business plan action items and act as a point of escalation for issues, questions, and concerns. Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization. Leads recruiting and hiring efforts across direct team and broader organization. Manage stakeholders needs and monitor complexity through efficient resource allocation of Vendor Consultants. Monitor stakeholders satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Vendor Consultants as appropriate. BASIC QUALIFICATIONS - 5+ years of team management experience - Bachelor's degree - Experience analyzing data and best practices to assess performance drivers - Experience influencing internal and external stakeholders PREFERRED QUALIFICATIONS - 3+ years of mentoring, leading and coaching experience - Experience with sales CRM tools such as Salesforce or similar software - Experience in digital advertising and client facing roles with a focus on data analysis Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
We do this to better understand how visitors use our site and to offer you a more personal experience. Please see our Privacy Policy for more information. Senior Vice President, UK page is loaded Senior Vice President, UK Apply locations Feltham time type Full time posted on Posted Today job requisition id R About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post - ACCOUNTABILITIES The SVP UK will be responsible for driving, and adjusting as necessary, Toll's strategic plan in the following key areas: Actively seeking and converting growth opportunities Developing the necessary business and market plans to execute Tolls strategic plan and annual operating budgets, including the processes for actively monitoring and managing both short term and longer term objectives Ensuring Business Unit plans are developed and any new core capabilities to ensure success are acquired and/or developed Pursuing organic and developmental growth by: Seeking out points of differentiation and capability that allows creation of a compelling customer value proposition; Providing innovative/customised solutions in new business relationships; Continuing to provide optimised cost / service options for our customers achieving annualised new business growth via market penetration and product extension; and Renewing existing business through nurturing of customer relationships and flawless service delivery. Providing Business Development, Operational and Account Management support within the Business Unit Driving a culture of Operational Excellence and Continuous Improvement throughout the business Building a high performing leadership team and organisational culture through the development and delivery of an effective people and organisation strategy Build and sustain strong engagement with management and entire team with a focus on alignment of goals and strategy to drive overall performance Working collaboratively with other parts of the Toll business within and outside of the TGF Division in order to identify and support specific customer opportunities, strategies, cost reduction and performance enhancement. Fully implementing the Toll culture, and adhering to all policies, procedures and practices while living the core values at all times PRIMARY RESPONSIBILITIES AND DECISIONS/ LEVEL OF AUTHORITY Develop and drive the business to meet the strategic and financial objectives of the UK Translate the divisional strategy into specific objectives, concrete targets and key priority initiatives Establish capability required to achieve the strategy (people, services, networks, technology, financial, etc.) Drive growth and innovation across the business, setting stretch targets for growth and the deployment of innovative services, processes and technologies Align and reinforce initiatives to achieve sustainable impact Establish the overall systems, standards and codes of work behaviour in the business or operations ensuring excellence in customer service, reliability and efficiency, and sustainable safety and environmental performance Continually uphold the highest standards so they become part of the culture Maximise profitability of operations by managing increased, sustainable financial performance and goal accomplishment Create and sustain an environment in the operation where putting the customer first is the normal way of business, where customers have trust and confidence in their dealings with the company as One Toll, and where this is seen as a key factor in Toll's success Drive future business growth through markets, customers, innovative services and technologies Drive improvements in work practices and business processes Produce quality revenue, reducing the cost base and controlling costs, to deliver sustainable earnings Drive to achieve the highest standards in safety, efficiency and superior service delivery in everything we do Manage and review KPIs at each branch and take appropriate action Establish and implement sound marketing, operating, maintenance and financial plans, which are compatible with corporate guidelines and strategic plans Responsible for all revenue, expense and capital budgets for the business Continually monitor market activity, that may affect company product lines and evaluate based on cost/benefit analysis As a member of the senior management of TGF share in and contribute to the future growth and prosperity of the business Liaise closely with Regional and global Toll businesses / countries regarding business opportunities, coordination of operations, and deployment of people and equipment to optimum advantage Ensure that corrective action(s) will be / have been taken on quality issues where appropriate Delivering year-on-year improvement in safety and supporting a positive health and safety culture Perform other duties assigned by Executive Vice President, EMEA and participate in management meetings Knowledge/Experience A senior leader with deep knowledge of the global forwarding and logistics industry Demonstrated success in leading complex operations within a matrixed, international environment Experience in change-related roles on large, complex projects/transactions with challenging business outcomes Knowledge on how to manage operations, set and meet work priorities to achieve outcomes within time frames and budgets Experience dealing with stakeholders and ability to facilitate collaborative forums Proven ability to work in an international, multi-cultural environment Knowledge of global forwarding & logistics business, and TGF's competitive & regulatory landscape. Experience negotiating contracts Leadership through developing and using effective strategies, change management and interpersonal skills Effective management for high performance and development of individual and team capabilities Demonstrable coaching and mentoring skills Technical/Professional Skills required Ability to embrace and champion change in a dynamic, ambiguous and challenging business environment Strong communication and relationship building skills with the ability to influence at all levels of the UK and global organisation and deliver positive change Strong presentation, facilitation skills. Excellent organisational and time management skills Risk Management - ability to identify and analyse areas of risk and subsequently provide advice and constructive input to the development of best practice in strategic and business planning Demonstrated critical thinking, using logic and reasoning to identify strengths, weaknesses, opportunities and risks, and identifying alternative solutions or approaches Strong interpersonal/communication skills ESSENTIAL PERSONAL ATTRIBUTES Excellent analytical, conceptual, and strategic thinking Strong business and commercial acumen Adaptability and flexibility. Attention to detail and an inquisitive mind Self-motivated, with an ability to self-manage Commitment to teamwork, with a demonstrated tendency towards collaboration Commitment to the growth of others through mentoring and support KEY PERFORMANCE INDICATORS Success in this role will be measured through a balance of quantitative and qualitative performance measures/KPIs that are aligned to the job group Key Result Areas (refer to the PPG Manager workbook to understand the performance standards required for your role - Job Family & Job Group). These will form part of your annual objectives: AS AGREED WITH EVP EMEA What moves you? At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further. Are you excited about this role but are concerned you don't meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us - you may be just the right candidate for this or other roles we have coming up. At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. To find out more about us visit . click apply for full job details
Aug 02, 2025
Full time
We do this to better understand how visitors use our site and to offer you a more personal experience. Please see our Privacy Policy for more information. Senior Vice President, UK page is loaded Senior Vice President, UK Apply locations Feltham time type Full time posted on Posted Today job requisition id R About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post - ACCOUNTABILITIES The SVP UK will be responsible for driving, and adjusting as necessary, Toll's strategic plan in the following key areas: Actively seeking and converting growth opportunities Developing the necessary business and market plans to execute Tolls strategic plan and annual operating budgets, including the processes for actively monitoring and managing both short term and longer term objectives Ensuring Business Unit plans are developed and any new core capabilities to ensure success are acquired and/or developed Pursuing organic and developmental growth by: Seeking out points of differentiation and capability that allows creation of a compelling customer value proposition; Providing innovative/customised solutions in new business relationships; Continuing to provide optimised cost / service options for our customers achieving annualised new business growth via market penetration and product extension; and Renewing existing business through nurturing of customer relationships and flawless service delivery. Providing Business Development, Operational and Account Management support within the Business Unit Driving a culture of Operational Excellence and Continuous Improvement throughout the business Building a high performing leadership team and organisational culture through the development and delivery of an effective people and organisation strategy Build and sustain strong engagement with management and entire team with a focus on alignment of goals and strategy to drive overall performance Working collaboratively with other parts of the Toll business within and outside of the TGF Division in order to identify and support specific customer opportunities, strategies, cost reduction and performance enhancement. Fully implementing the Toll culture, and adhering to all policies, procedures and practices while living the core values at all times PRIMARY RESPONSIBILITIES AND DECISIONS/ LEVEL OF AUTHORITY Develop and drive the business to meet the strategic and financial objectives of the UK Translate the divisional strategy into specific objectives, concrete targets and key priority initiatives Establish capability required to achieve the strategy (people, services, networks, technology, financial, etc.) Drive growth and innovation across the business, setting stretch targets for growth and the deployment of innovative services, processes and technologies Align and reinforce initiatives to achieve sustainable impact Establish the overall systems, standards and codes of work behaviour in the business or operations ensuring excellence in customer service, reliability and efficiency, and sustainable safety and environmental performance Continually uphold the highest standards so they become part of the culture Maximise profitability of operations by managing increased, sustainable financial performance and goal accomplishment Create and sustain an environment in the operation where putting the customer first is the normal way of business, where customers have trust and confidence in their dealings with the company as One Toll, and where this is seen as a key factor in Toll's success Drive future business growth through markets, customers, innovative services and technologies Drive improvements in work practices and business processes Produce quality revenue, reducing the cost base and controlling costs, to deliver sustainable earnings Drive to achieve the highest standards in safety, efficiency and superior service delivery in everything we do Manage and review KPIs at each branch and take appropriate action Establish and implement sound marketing, operating, maintenance and financial plans, which are compatible with corporate guidelines and strategic plans Responsible for all revenue, expense and capital budgets for the business Continually monitor market activity, that may affect company product lines and evaluate based on cost/benefit analysis As a member of the senior management of TGF share in and contribute to the future growth and prosperity of the business Liaise closely with Regional and global Toll businesses / countries regarding business opportunities, coordination of operations, and deployment of people and equipment to optimum advantage Ensure that corrective action(s) will be / have been taken on quality issues where appropriate Delivering year-on-year improvement in safety and supporting a positive health and safety culture Perform other duties assigned by Executive Vice President, EMEA and participate in management meetings Knowledge/Experience A senior leader with deep knowledge of the global forwarding and logistics industry Demonstrated success in leading complex operations within a matrixed, international environment Experience in change-related roles on large, complex projects/transactions with challenging business outcomes Knowledge on how to manage operations, set and meet work priorities to achieve outcomes within time frames and budgets Experience dealing with stakeholders and ability to facilitate collaborative forums Proven ability to work in an international, multi-cultural environment Knowledge of global forwarding & logistics business, and TGF's competitive & regulatory landscape. Experience negotiating contracts Leadership through developing and using effective strategies, change management and interpersonal skills Effective management for high performance and development of individual and team capabilities Demonstrable coaching and mentoring skills Technical/Professional Skills required Ability to embrace and champion change in a dynamic, ambiguous and challenging business environment Strong communication and relationship building skills with the ability to influence at all levels of the UK and global organisation and deliver positive change Strong presentation, facilitation skills. Excellent organisational and time management skills Risk Management - ability to identify and analyse areas of risk and subsequently provide advice and constructive input to the development of best practice in strategic and business planning Demonstrated critical thinking, using logic and reasoning to identify strengths, weaknesses, opportunities and risks, and identifying alternative solutions or approaches Strong interpersonal/communication skills ESSENTIAL PERSONAL ATTRIBUTES Excellent analytical, conceptual, and strategic thinking Strong business and commercial acumen Adaptability and flexibility. Attention to detail and an inquisitive mind Self-motivated, with an ability to self-manage Commitment to teamwork, with a demonstrated tendency towards collaboration Commitment to the growth of others through mentoring and support KEY PERFORMANCE INDICATORS Success in this role will be measured through a balance of quantitative and qualitative performance measures/KPIs that are aligned to the job group Key Result Areas (refer to the PPG Manager workbook to understand the performance standards required for your role - Job Family & Job Group). These will form part of your annual objectives: AS AGREED WITH EVP EMEA What moves you? At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further. Are you excited about this role but are concerned you don't meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us - you may be just the right candidate for this or other roles we have coming up. At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. To find out more about us visit . click apply for full job details
Head of Digital Marketing page is loaded Head of Digital Marketing Apply locations Farringdon, London, United Kingdom time type Full time posted on Posted 2 Days Ago job requisition id JR-82226 Job Summary: Company: Live Nation Department: Marketing Partnerships, UK Location: Farringdon, London Reports to: SVP Operations Working Hours: Full time Contract Type: Fixed term maternity cover. Nov '25 - July '26. Role Description Live Nation, part of Live Nation Entertainment, is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, e-commerce and artist management. Live Nation seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after events. The Marketing Partnerships department is responsible for commercial brand partnerships across the Live Nation family. Our digital programmes, capabilities and expert execution are a renowned and vital element that make Live Nation a leader in our industry and in the wider sponsorship landscape. The position of Digital Senior Manager is an integral leadership position within this successful and high-performing team. The Head of Digital Marketing is responsible for the team that works across the entire lifecycle of campaigns - from coming up with brilliant ideas in response to client briefs to successful management and delivery of campaigns that deliver or exceed for our clients. The role requires a detailed knowledge of digital marketing and an expert understanding of social media, alongside strong people leadership and a results-orientated mindset. What we can offer you Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent. Who you are Competencies / Skills / Knowledge / Experience Strong people leadership: Proven experience managing and inspiring teams. Able to mentor, set direction, and hold team members accountable Results-oriented mindset: Demonstrated ability to use digital marketing to achieve tangible brand and business goals - such as awareness, engagement, lead generation, or sales uplift Conflict resolution: Skilled at de-escalating problems, navigating team tensions, and maintaining a positive, performance-focused culture Delegation and prioritisation: Can assign work effectively, leading the end-to-end process while keeping an eye on big-picture objectives Cross-team synchronisation: Ensures internal teams, stakeholders and external content production agencies are aligned on goals, timelines, assets, and messaging for cohesive delivery Hands-on media knowledge: Deep understanding of paid social and digital display - even if not hands-on, must be able challenge media team for performance outcomes Consumer-centric thinking: Understands audience insights and uses data to tailor messaging, creative, and channel mix to align with brand positioning and customer journey stages Behaviours The following attributes determine how the role will be carried out and are required to be a success Strategic and commercially astute: Thinks big picture and outcome-focused Makes smart trade-offs: Balances quality, cost, speed, and risk to make informed decisions Cross-functional partnering: Builds strong working relationships across marketing, product, commercial partners, and external partners Team-oriented: Values the contribution of the whole team; encourages diverse perspectives and empowers others Resilient in ambiguity: Navigates change and uncertainty without losing direction Clear decision-making: Makes timely, confident calls based on data, experience, and stakeholder input De-escalates effectively: Handles challenges constructively, with authority and composure Data-led: Uses evidence to guide decisions and measure performance rigorously Drives delivery: Keeps self and others on track to meet milestones, budgets, and objectives Continuously improves: Seeks new ways to optimise campaigns, content, workflows, and team performance Stays ahead: Keeps up to date with digital marketing trends, tools, and competitor activity Develops others: Actively coaches and grows talent in the team, creating future leaders What the role includes Oversee the development of high-impact digital concepts and programs for existing brand partners by: Partnering with clients and account teams to deeply understand business objectives and desired outcomes Leveraging deep expertise in Live Nation's digital capabilities to maximise product effectiveness Guiding the creation of compelling digital solutions that align with key success metrics and eliminate barriers to performance Collaborating cross-functionally to ensure client objectives are fully addressed in all proposals and program designs Support the commercial success of partnerships by: Assessing sales proposals and contributing to pitches as needed to ensure strategic alignment Promoting the use of self-serve digital resources, keeping digital offerings top-of-mind during pitch and planning phases Inspiring the digital team to proactively upsell by leveraging the digital rate card and identifying added-value opportunities Oversee end-to-end delivery of digital programs, ensuring alignment, efficiency, and measurable impact: Maintain team focus while maximising the value of contracted marketing rights and media investments Manage the full lifecycle of digital initiatives-from planning and execution to optimisation and reporting Engage with stakeholders to resolve ambiguity, address resistance, and drive progress where outputs are lacking Proactively troubleshoot delivery challenges, responding with authority and composure to uphold timelines, quality, and budget Continuously evolve delivery processes to help brand partners achieve ROI goals and support long-term renewal opportunities Manage digital freelancers and third-party content production partners to ensure high-quality creative output and efficient delivery: Own the relationship with external agencies and creators, guiding creative direction and content production for digital programs Review content briefs to ensure clarity, accurate budgeting, and timely execution across all projects Uphold creative excellence across all third-party outputs, while identifying and onboarding new talent as needed Provide strong leadership and mentorship to the digital team, freelancers, and contractors, fostering a collaborative and high-performing environment Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities. The Company Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit APPLICATION DEADLINE: Monday 11th August 2025. We reserve the right to close applications at any time so encourage early application where possible. About Us Recognized for seven years as a Great Place to Work and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships . click apply for full job details
Aug 02, 2025
Full time
Head of Digital Marketing page is loaded Head of Digital Marketing Apply locations Farringdon, London, United Kingdom time type Full time posted on Posted 2 Days Ago job requisition id JR-82226 Job Summary: Company: Live Nation Department: Marketing Partnerships, UK Location: Farringdon, London Reports to: SVP Operations Working Hours: Full time Contract Type: Fixed term maternity cover. Nov '25 - July '26. Role Description Live Nation, part of Live Nation Entertainment, is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, e-commerce and artist management. Live Nation seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after events. The Marketing Partnerships department is responsible for commercial brand partnerships across the Live Nation family. Our digital programmes, capabilities and expert execution are a renowned and vital element that make Live Nation a leader in our industry and in the wider sponsorship landscape. The position of Digital Senior Manager is an integral leadership position within this successful and high-performing team. The Head of Digital Marketing is responsible for the team that works across the entire lifecycle of campaigns - from coming up with brilliant ideas in response to client briefs to successful management and delivery of campaigns that deliver or exceed for our clients. The role requires a detailed knowledge of digital marketing and an expert understanding of social media, alongside strong people leadership and a results-orientated mindset. What we can offer you Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent. Who you are Competencies / Skills / Knowledge / Experience Strong people leadership: Proven experience managing and inspiring teams. Able to mentor, set direction, and hold team members accountable Results-oriented mindset: Demonstrated ability to use digital marketing to achieve tangible brand and business goals - such as awareness, engagement, lead generation, or sales uplift Conflict resolution: Skilled at de-escalating problems, navigating team tensions, and maintaining a positive, performance-focused culture Delegation and prioritisation: Can assign work effectively, leading the end-to-end process while keeping an eye on big-picture objectives Cross-team synchronisation: Ensures internal teams, stakeholders and external content production agencies are aligned on goals, timelines, assets, and messaging for cohesive delivery Hands-on media knowledge: Deep understanding of paid social and digital display - even if not hands-on, must be able challenge media team for performance outcomes Consumer-centric thinking: Understands audience insights and uses data to tailor messaging, creative, and channel mix to align with brand positioning and customer journey stages Behaviours The following attributes determine how the role will be carried out and are required to be a success Strategic and commercially astute: Thinks big picture and outcome-focused Makes smart trade-offs: Balances quality, cost, speed, and risk to make informed decisions Cross-functional partnering: Builds strong working relationships across marketing, product, commercial partners, and external partners Team-oriented: Values the contribution of the whole team; encourages diverse perspectives and empowers others Resilient in ambiguity: Navigates change and uncertainty without losing direction Clear decision-making: Makes timely, confident calls based on data, experience, and stakeholder input De-escalates effectively: Handles challenges constructively, with authority and composure Data-led: Uses evidence to guide decisions and measure performance rigorously Drives delivery: Keeps self and others on track to meet milestones, budgets, and objectives Continuously improves: Seeks new ways to optimise campaigns, content, workflows, and team performance Stays ahead: Keeps up to date with digital marketing trends, tools, and competitor activity Develops others: Actively coaches and grows talent in the team, creating future leaders What the role includes Oversee the development of high-impact digital concepts and programs for existing brand partners by: Partnering with clients and account teams to deeply understand business objectives and desired outcomes Leveraging deep expertise in Live Nation's digital capabilities to maximise product effectiveness Guiding the creation of compelling digital solutions that align with key success metrics and eliminate barriers to performance Collaborating cross-functionally to ensure client objectives are fully addressed in all proposals and program designs Support the commercial success of partnerships by: Assessing sales proposals and contributing to pitches as needed to ensure strategic alignment Promoting the use of self-serve digital resources, keeping digital offerings top-of-mind during pitch and planning phases Inspiring the digital team to proactively upsell by leveraging the digital rate card and identifying added-value opportunities Oversee end-to-end delivery of digital programs, ensuring alignment, efficiency, and measurable impact: Maintain team focus while maximising the value of contracted marketing rights and media investments Manage the full lifecycle of digital initiatives-from planning and execution to optimisation and reporting Engage with stakeholders to resolve ambiguity, address resistance, and drive progress where outputs are lacking Proactively troubleshoot delivery challenges, responding with authority and composure to uphold timelines, quality, and budget Continuously evolve delivery processes to help brand partners achieve ROI goals and support long-term renewal opportunities Manage digital freelancers and third-party content production partners to ensure high-quality creative output and efficient delivery: Own the relationship with external agencies and creators, guiding creative direction and content production for digital programs Review content briefs to ensure clarity, accurate budgeting, and timely execution across all projects Uphold creative excellence across all third-party outputs, while identifying and onboarding new talent as needed Provide strong leadership and mentorship to the digital team, freelancers, and contractors, fostering a collaborative and high-performing environment Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities. The Company Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit APPLICATION DEADLINE: Monday 11th August 2025. We reserve the right to close applications at any time so encourage early application where possible. About Us Recognized for seven years as a Great Place to Work and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships . click apply for full job details
At Fuse, we're building a fully integrated energy company, from developing solar, wind, and hydrogen to power trading & distributed energy installations. We sell directly to energy consumers, cutting out the middleman to reduce costs and pass on savings to customers. But we're not stopping there. We're also building the Energy Network: a decentralized network of smart devices where users get rewarded in Energy Dollars for electrifying their homes, shifting usage to off-peak hours, and helping balance the grid. The energy network helps the grid achieve energy stability, a crucial requirement for growth of AI data centers and energy intensive industries. We've raised $90M from top-tier investors including Multicoin, Balderton, Lakestar, Accel, Creandum, Lowercarbon, Ribbit, Box Group, and strategic angels like Nico Rosberg, co-founder of Solana, and GPs behind Meta, Revolut, Spotify, Uber, and more. Role Overview As the Head of Engineering (Expansion) at Fuse Energy, you will lead the technical strategy and execution for launching our app into new international markets. Your mission is to extend the capabilities of our core systems-adapting them to new geographies, regulatory frameworks, and grid architectures-without compromising performance, reliability, or speed of innovation. This role is both strategic and hands-on. You'll work closely with product, operations, legal, and regulatory teams to build scalable and flexible systems that support rapid expansion. You'll also lead a team of engineers dedicated to developing market-specific features and integrations, ensuring Fuse Energy delivers a consistent and seamless experience to customers around the world. What You'll Do Lead engineering efforts focused on international expansion and localization Build integrations with local grid operators, regulators, and third-party providers Architect scalable systems that can flex to support diverse market conditions (e.g., tariffs, billing schemes, compliance) Collaborate with cross-functional teams to scope and deliver expansion goals Establish clear processes to balance core product velocity with expansion requirements Mentor and lead a team of engineers focused on growth and new markets Proven engineering leadership experience 5+ years experience as a software engineer, including 2+ years in a technical leadership role Deep understanding of backend systems and distributed architecture Strong product instincts; ability to translate market requirements into scalable technical solutions Comfortable navigating ambiguity, shifting priorities, and regulatory complexity Excellent communication and stakeholder management skills Bonus Experience launching technical products in international or regulated markets Familiarity with energy systems, market regulation, or utility integration Background in building flexible pricing, billing, or compliance architectures Experience with multi-region infrastructure and deployment Competitive salary and a stock options sign-on bonus Biannual bonus scheme Fully expensed tech to match your needs! Paid annual leave Breakfast and dinner for office based employees
Aug 02, 2025
Full time
At Fuse, we're building a fully integrated energy company, from developing solar, wind, and hydrogen to power trading & distributed energy installations. We sell directly to energy consumers, cutting out the middleman to reduce costs and pass on savings to customers. But we're not stopping there. We're also building the Energy Network: a decentralized network of smart devices where users get rewarded in Energy Dollars for electrifying their homes, shifting usage to off-peak hours, and helping balance the grid. The energy network helps the grid achieve energy stability, a crucial requirement for growth of AI data centers and energy intensive industries. We've raised $90M from top-tier investors including Multicoin, Balderton, Lakestar, Accel, Creandum, Lowercarbon, Ribbit, Box Group, and strategic angels like Nico Rosberg, co-founder of Solana, and GPs behind Meta, Revolut, Spotify, Uber, and more. Role Overview As the Head of Engineering (Expansion) at Fuse Energy, you will lead the technical strategy and execution for launching our app into new international markets. Your mission is to extend the capabilities of our core systems-adapting them to new geographies, regulatory frameworks, and grid architectures-without compromising performance, reliability, or speed of innovation. This role is both strategic and hands-on. You'll work closely with product, operations, legal, and regulatory teams to build scalable and flexible systems that support rapid expansion. You'll also lead a team of engineers dedicated to developing market-specific features and integrations, ensuring Fuse Energy delivers a consistent and seamless experience to customers around the world. What You'll Do Lead engineering efforts focused on international expansion and localization Build integrations with local grid operators, regulators, and third-party providers Architect scalable systems that can flex to support diverse market conditions (e.g., tariffs, billing schemes, compliance) Collaborate with cross-functional teams to scope and deliver expansion goals Establish clear processes to balance core product velocity with expansion requirements Mentor and lead a team of engineers focused on growth and new markets Proven engineering leadership experience 5+ years experience as a software engineer, including 2+ years in a technical leadership role Deep understanding of backend systems and distributed architecture Strong product instincts; ability to translate market requirements into scalable technical solutions Comfortable navigating ambiguity, shifting priorities, and regulatory complexity Excellent communication and stakeholder management skills Bonus Experience launching technical products in international or regulated markets Familiarity with energy systems, market regulation, or utility integration Background in building flexible pricing, billing, or compliance architectures Experience with multi-region infrastructure and deployment Competitive salary and a stock options sign-on bonus Biannual bonus scheme Fully expensed tech to match your needs! Paid annual leave Breakfast and dinner for office based employees
Job Description Are you an experienced SEO Manager looking to make a significant impact in an innovative and fast-paced environment? Join our early-stage company and lead the charge in driving organic growth across our websites. As part of our agile Growth team, you'll collaborate with marketing, data analytics, customer experience, and design teams, offering ample opportunities to enhance your skills and lead key initiatives. Embrace the chance to thrive in a dynamic setting where your expertise will shape our success. As an SEO Manager, you will lead the SEO strategy and channel performance for our websites, driving organic growth and collaborating with cross-functional teams. You will provide competitive analysis, set growth targets, and develop tests to enhance performance and customer experience. Your role will involve partnering with Product Development, Marketing, and Engineering to manage SEO initiatives from start to finish, ensuring a cohesive search strategy. Job Responsibilities: • Lead the SEO strategy and channel performance for our websites. • Provide competitive analysis and insights to support Marketing and Content teams. • Set and achieve growth targets for the SEO channel, developing tests to enhance performance. • Collaborate with Performance Media teams for a cohesive search strategy. • Utilize SEO tools to monitor and report on channel performance. • Partner with Product Development, Marketing, and Engineering to manage SEO initiatives. • Oversee App Store Optimization on Google Play and iOS platforms. Required Qualifications, Capabilities, and Skills: • Proven experience in SEO strategy implementation with demonstrated business growth. • Technical SEO expertise, ideally within an agile team. • Familiarity with tools like Botify, SEMrush, Ahrefs, PiDatametrics, Adobe Analytics, and Google Analytics. • Analytical and curious mindset with the ability to identify trends and growth opportunities. • Experience in large data analysis across multiple tools and/or data sets is preferred. Preferred Qualifications, Capabilities, and Skills: • Experience in testing and data-driven decision-making. • Ability to communicate technical requirements effectively. • Experience in an agency or in-house SEO role. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Aug 02, 2025
Full time
Job Description Are you an experienced SEO Manager looking to make a significant impact in an innovative and fast-paced environment? Join our early-stage company and lead the charge in driving organic growth across our websites. As part of our agile Growth team, you'll collaborate with marketing, data analytics, customer experience, and design teams, offering ample opportunities to enhance your skills and lead key initiatives. Embrace the chance to thrive in a dynamic setting where your expertise will shape our success. As an SEO Manager, you will lead the SEO strategy and channel performance for our websites, driving organic growth and collaborating with cross-functional teams. You will provide competitive analysis, set growth targets, and develop tests to enhance performance and customer experience. Your role will involve partnering with Product Development, Marketing, and Engineering to manage SEO initiatives from start to finish, ensuring a cohesive search strategy. Job Responsibilities: • Lead the SEO strategy and channel performance for our websites. • Provide competitive analysis and insights to support Marketing and Content teams. • Set and achieve growth targets for the SEO channel, developing tests to enhance performance. • Collaborate with Performance Media teams for a cohesive search strategy. • Utilize SEO tools to monitor and report on channel performance. • Partner with Product Development, Marketing, and Engineering to manage SEO initiatives. • Oversee App Store Optimization on Google Play and iOS platforms. Required Qualifications, Capabilities, and Skills: • Proven experience in SEO strategy implementation with demonstrated business growth. • Technical SEO expertise, ideally within an agile team. • Familiarity with tools like Botify, SEMrush, Ahrefs, PiDatametrics, Adobe Analytics, and Google Analytics. • Analytical and curious mindset with the ability to identify trends and growth opportunities. • Experience in large data analysis across multiple tools and/or data sets is preferred. Preferred Qualifications, Capabilities, and Skills: • Experience in testing and data-driven decision-making. • Ability to communicate technical requirements effectively. • Experience in an agency or in-house SEO role. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Principal, Global Commodities, APAC, Robotics Supply Chain Are you inspired by invention? Is problem-solving through teamwork in your DNA? We apply advances in robotics and software to solve real-world problems that enhance our customers' experiences in ways we haven't yet imagined. The Robotics Supply Chain organization sources a portfolio of robotics technologies. We are responsible for delivering the right materials to the right place at the right time to support our network of global fulfillment and transportation solutions. Our operation works cross-functionally with teams across the globe and is driven by data and metrics. The Robotics Supply Chain team is seeking a Principal Commodity Manager to expand the support required for our APAC supply chain strategy. This senior leadership position will drive measurable improvements in cost, quality, and delivery performance across our APAC supply chain ecosystem while supporting our robotics technologies portfolio. As Principal Commodity Manager, you will direct strategic initiatives across multiple commodity areas, including cable assemblies, sheet metal fabrication, plastic injection molding, and electromechanical assemblies. Your success will be measured through achieved cost savings, lead time reduction, quality metrics improvement, and successful implementation of strategic programs. The Principal, APAC Commodities Manager role leads supplier sourcing and selection activities while managing supplier relationships to ensure a supply chain capable of delivering high-quality, cost-effective materials. In this role, you will collaborate closely with Hardware Engineering, Advanced Manufacturing Engineering, and Supplier Quality teams to drive New Product Introduction (NPI) initiatives and supplier qualification processes across the APAC region. Your expertise will be crucial in identifying, evaluating, and onboarding new suppliers while developing strategic multi-sourcing strategies to build a robust and resilient supply chain. Key job responsibilities Strategic Leadership & Supply Chain Development: - Develop and execute a comprehensive APAC supply chain strategy, integrating supplier development, cost optimization, and technology advancement initiatives. - Drive strategic supplier selection and development aligned with Amazon Robotics' objectives for both current production and future growth. - Establish technology roadmaps with key suppliers to support new product introduction and commodity development programs. - Lead regional footprint optimization and capacity planning initiatives. Supplier Relationship Management & Performance: - Manage executive-level supplier relationships and strategic partnerships. - Establish and govern a comprehensive supplier performance management framework. Operational Excellence: - Direct end-to-end supply chain operations for critical commodity categories while ensuring alignment with manufacturing and engineering requirements. - Develop and execute dual-sourcing strategies to enhance supply chain resilience. - Champion new product introductions and manufacturing process improvements through early supplier involvement. BASIC QUALIFICATIONS - Bachelor's degree in Business, Operations, Supply Chain Management, Engineering, or related field. - 7+ years in supply chain, commodity, and supplier management in a high volume, global sourcing and operations manufacturing environment. - Experience with contract negotiation and execution with high volume domestic and internationally based suppliers. - Ability to review and understand engineering design documents for mechanical and electromechanical parts. - Experience managing new product introduction with suppliers PREFERRED QUALIFICATIONS - Master's degree in Business Administration, Industrial Engineering, Operations Engineering, Supply Chain Management, or related field - Experience managing multiple stakeholders and programs with competing priorities and tight timelines - Proficiency in Microsoft Office suite, Tableau analytics, and ERP/PLM systems Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Aug 02, 2025
Full time
Principal, Global Commodities, APAC, Robotics Supply Chain Are you inspired by invention? Is problem-solving through teamwork in your DNA? We apply advances in robotics and software to solve real-world problems that enhance our customers' experiences in ways we haven't yet imagined. The Robotics Supply Chain organization sources a portfolio of robotics technologies. We are responsible for delivering the right materials to the right place at the right time to support our network of global fulfillment and transportation solutions. Our operation works cross-functionally with teams across the globe and is driven by data and metrics. The Robotics Supply Chain team is seeking a Principal Commodity Manager to expand the support required for our APAC supply chain strategy. This senior leadership position will drive measurable improvements in cost, quality, and delivery performance across our APAC supply chain ecosystem while supporting our robotics technologies portfolio. As Principal Commodity Manager, you will direct strategic initiatives across multiple commodity areas, including cable assemblies, sheet metal fabrication, plastic injection molding, and electromechanical assemblies. Your success will be measured through achieved cost savings, lead time reduction, quality metrics improvement, and successful implementation of strategic programs. The Principal, APAC Commodities Manager role leads supplier sourcing and selection activities while managing supplier relationships to ensure a supply chain capable of delivering high-quality, cost-effective materials. In this role, you will collaborate closely with Hardware Engineering, Advanced Manufacturing Engineering, and Supplier Quality teams to drive New Product Introduction (NPI) initiatives and supplier qualification processes across the APAC region. Your expertise will be crucial in identifying, evaluating, and onboarding new suppliers while developing strategic multi-sourcing strategies to build a robust and resilient supply chain. Key job responsibilities Strategic Leadership & Supply Chain Development: - Develop and execute a comprehensive APAC supply chain strategy, integrating supplier development, cost optimization, and technology advancement initiatives. - Drive strategic supplier selection and development aligned with Amazon Robotics' objectives for both current production and future growth. - Establish technology roadmaps with key suppliers to support new product introduction and commodity development programs. - Lead regional footprint optimization and capacity planning initiatives. Supplier Relationship Management & Performance: - Manage executive-level supplier relationships and strategic partnerships. - Establish and govern a comprehensive supplier performance management framework. Operational Excellence: - Direct end-to-end supply chain operations for critical commodity categories while ensuring alignment with manufacturing and engineering requirements. - Develop and execute dual-sourcing strategies to enhance supply chain resilience. - Champion new product introductions and manufacturing process improvements through early supplier involvement. BASIC QUALIFICATIONS - Bachelor's degree in Business, Operations, Supply Chain Management, Engineering, or related field. - 7+ years in supply chain, commodity, and supplier management in a high volume, global sourcing and operations manufacturing environment. - Experience with contract negotiation and execution with high volume domestic and internationally based suppliers. - Ability to review and understand engineering design documents for mechanical and electromechanical parts. - Experience managing new product introduction with suppliers PREFERRED QUALIFICATIONS - Master's degree in Business Administration, Industrial Engineering, Operations Engineering, Supply Chain Management, or related field - Experience managing multiple stakeholders and programs with competing priorities and tight timelines - Proficiency in Microsoft Office suite, Tableau analytics, and ERP/PLM systems Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. With your help we can become a leader in the energy transition to net zero with the adoption of innovative technologies, renewables and the transformation of existing assets on the journey to a decarbonised society. You will be leading and delivering a range of projects within the Power Systems team, bidding and winning work as well as supporting and training team members. As part of the role, you will be involved in writing and reviewing technical reports and proposals and maintaining client relationships. Therefore, an ability and enthusiasm to have direct client contact and generate good client relationships is essential. A little bit more about your role: The types of work delivered within the Power Systems team currently include: Steady studies such as load flow, fault level and reactive compensation; Dynamic studies such as frequency and voltage stability; Harmonic analysis/ power quality/ filter design; Transient overvoltage and insultation coordination simulation studies (switching/lightning); Control interaction studies; Earthing studies; Protection coordination and Arc Flash studies; and Grid connection support to onshore and offshore developers. In this role your responsibilities will include: Delivering consulting work related to the various types of power systems studies and analysis, in particular control interaction studies. Providing technical and project management leadership to support the project team in the successful delivery of consulting work. Ensuring technical quality of delivery of power systems projects, reports and proposals. Building and maintaining key client relationships to effectively position power systems services and secure future business. Leading the development and delivery of project proposals and identifying areas where services/skill sets can be integrated through multi-disciplinary working. Lead on excellence in power systems software packages (e.g. DIgSILENT PowerFactory, PSS/E, ETAP, PSCAD, IPSA, CDEGs, etc.) What we're looking for you to demonstrate: A Degree in Electrical Engineering with Power Systems specialisation. Experience in power systems consulting. A network of industry contacts and clients. Proactive and highly motivated to meet customer requirements. Focus on quality, ensuring excellence of deliverables for both project reports and proposals and an ability to work in a fast-paced environment, often working on multiple projects / proposals at any one time. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Aug 02, 2025
Full time
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. With your help we can become a leader in the energy transition to net zero with the adoption of innovative technologies, renewables and the transformation of existing assets on the journey to a decarbonised society. You will be leading and delivering a range of projects within the Power Systems team, bidding and winning work as well as supporting and training team members. As part of the role, you will be involved in writing and reviewing technical reports and proposals and maintaining client relationships. Therefore, an ability and enthusiasm to have direct client contact and generate good client relationships is essential. A little bit more about your role: The types of work delivered within the Power Systems team currently include: Steady studies such as load flow, fault level and reactive compensation; Dynamic studies such as frequency and voltage stability; Harmonic analysis/ power quality/ filter design; Transient overvoltage and insultation coordination simulation studies (switching/lightning); Control interaction studies; Earthing studies; Protection coordination and Arc Flash studies; and Grid connection support to onshore and offshore developers. In this role your responsibilities will include: Delivering consulting work related to the various types of power systems studies and analysis, in particular control interaction studies. Providing technical and project management leadership to support the project team in the successful delivery of consulting work. Ensuring technical quality of delivery of power systems projects, reports and proposals. Building and maintaining key client relationships to effectively position power systems services and secure future business. Leading the development and delivery of project proposals and identifying areas where services/skill sets can be integrated through multi-disciplinary working. Lead on excellence in power systems software packages (e.g. DIgSILENT PowerFactory, PSS/E, ETAP, PSCAD, IPSA, CDEGs, etc.) What we're looking for you to demonstrate: A Degree in Electrical Engineering with Power Systems specialisation. Experience in power systems consulting. A network of industry contacts and clients. Proactive and highly motivated to meet customer requirements. Focus on quality, ensuring excellence of deliverables for both project reports and proposals and an ability to work in a fast-paced environment, often working on multiple projects / proposals at any one time. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
