Consortium Professional Recruitment Ltd
Hessle, North Humberside
Head of Paid Media Location: East Yorkshire (Hybrid) Salary: £50,000 - £60,000 We're hiring a Head of Paid Media for a high-growth digital agency that partners with ambitious eCommerce brands across the UK and beyond. This is a senior leadership role, both strategic and operational - ideal for someone who can take full ownership of a high-performing paid media function, mentor a growing team, and deliver measurable results across search and social. Our client will consider experienced Senior Paid Media Managers ready to step up into a Head of Paid Media position, or proven leaders already operating at this level. The agency is thriving, and they hire with long-term growth in mind - so there's a clear trajectory for the right candidate. What you'll be doing as Head of Paid Media: Leading the day-to-day operations of the paid media team (PPC and Paid Social) Owning internal processes - campaign planning, execution, reporting and QA Driving media strategy and delivery across Google Ads, Meta, SA360, LinkedIn and more Acting as the strategic lead for a portfolio of client accounts, managing key relationships Mentoring and developing team members to ensure consistent delivery quality with responsibility for shaping team structure and future hires Using data and platform insights (GA4, Looker Studio etc.) to drive optimisation and innovation Collaborating with content, design and SEO teams to deliver integrated performance Contributing to wider agency strategy and aligning paid activity with commercial goals What you'll bring: 5+ years' experience in a paid media role, ideally within an agency environment Proven track record managing campaigns across paid search and social Strong leadership credentials - whether you're currently a Head of Paid Media or a Senior Paid Media Manager ready to take the next step. Confidence working with senior stakeholders, both internally and client-side A drive to improve processes, elevate team capability and deliver meaningful impact What's on offer: A high-impact Head of Paid Media opportunity with autonomy and influence within a growing performance agency Competitive salary package: £50,000 - £60,000 DOE Flexible/hybrid working - East Yorkshire base Compelling benefits suite (too long for this advert) The chance to shape a high-performing team and make your mark Supportive culture with ongoing room for development and progression If you're ready to step into a Head of Paid Media role - or looking to lead paid strategy at a thriving, agile agency - we'd love to hear from you. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven't received a reply from us within 14 day of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Aug 01, 2025
Full time
Head of Paid Media Location: East Yorkshire (Hybrid) Salary: £50,000 - £60,000 We're hiring a Head of Paid Media for a high-growth digital agency that partners with ambitious eCommerce brands across the UK and beyond. This is a senior leadership role, both strategic and operational - ideal for someone who can take full ownership of a high-performing paid media function, mentor a growing team, and deliver measurable results across search and social. Our client will consider experienced Senior Paid Media Managers ready to step up into a Head of Paid Media position, or proven leaders already operating at this level. The agency is thriving, and they hire with long-term growth in mind - so there's a clear trajectory for the right candidate. What you'll be doing as Head of Paid Media: Leading the day-to-day operations of the paid media team (PPC and Paid Social) Owning internal processes - campaign planning, execution, reporting and QA Driving media strategy and delivery across Google Ads, Meta, SA360, LinkedIn and more Acting as the strategic lead for a portfolio of client accounts, managing key relationships Mentoring and developing team members to ensure consistent delivery quality with responsibility for shaping team structure and future hires Using data and platform insights (GA4, Looker Studio etc.) to drive optimisation and innovation Collaborating with content, design and SEO teams to deliver integrated performance Contributing to wider agency strategy and aligning paid activity with commercial goals What you'll bring: 5+ years' experience in a paid media role, ideally within an agency environment Proven track record managing campaigns across paid search and social Strong leadership credentials - whether you're currently a Head of Paid Media or a Senior Paid Media Manager ready to take the next step. Confidence working with senior stakeholders, both internally and client-side A drive to improve processes, elevate team capability and deliver meaningful impact What's on offer: A high-impact Head of Paid Media opportunity with autonomy and influence within a growing performance agency Competitive salary package: £50,000 - £60,000 DOE Flexible/hybrid working - East Yorkshire base Compelling benefits suite (too long for this advert) The chance to shape a high-performing team and make your mark Supportive culture with ongoing room for development and progression If you're ready to step into a Head of Paid Media role - or looking to lead paid strategy at a thriving, agile agency - we'd love to hear from you. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven't received a reply from us within 14 day of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Permanent Opportunity Hybrid based in Aylesbury Marketing Manager Up to £50,000 pa UK Office in Aylesbury, part of the EMEA region, supporting European markets. Our client design, manufacture and market branded consumer and end-user products that help people work, learn, play, and thrive. The brand is a leading provider of desktop and mobile device accessories, trusted by IT, educators, business, and home office professionals around the world for more than 40 years. They pride themselves as The Professionals Choice , and on our core values surrounding design, sustainability, quality, and support. Also a global leader in video gaming accessories, they design affordable products. Their passion is gaming, and their mission is to bring gamers of all levels memorable experiences that enhance the fun and excitement of gaming. The Ecommerce & Digital Marketing Manager EMEA will play a crucial role in driving the growth of our products across e-tail channel partners' websites. You will be responsible for enhancing the visibility, positioning, and sales performance of our clients products through online merchandising and targeted digital campaigns. Your aim will be to ensure optimal representation of our products, drive traffic and increase conversion rates on our clients partners' platforms, ultimately contributing to overall sales targets. Although this role is based in the UK, the successful applicant will be responsible for ecommerce campaigns and customer interaction throughout EMEA, meaning that a second language would be beneficial, and occasional travel may be required. Job Brief: Manage brand content syndication to partners through the 1WorldSync and Icecat platforms, ensuring all product listings are optimised across e-tail platforms, including product descriptions, imagery, video, enhanced content, pricing, and SEO optimisation. Act as the liaison between the EMEA marketing team and the Global digital marketing team, actively briefing in requirements for new digital content, including new campaign landing pages, blog posts and regional performance marketing campaigns based on EMEA priorities. Ensure the brands ecommerce content is internally well organised, ensuring that all best practice online content is accessible on all internal platforms for regional colleagues. In some cases, own the customer relationship with online channel partners and manage the Marketing Development Funds (MDF) for e-tail channel partners, ensuring efficient allocation of resources to maximise impact and ROI Work closely with our clients online reseller partners to improve the content merchandising quality of products on our clients websites. Develop and implement ecommerce marketing strategies to increase product visibility, conversion, and sales through our e-tail partners' websites. In other cases, support the channel marketing team in collaborating with channel partners to create joint marketing plans that align with both brand goals and partner objectives. Monitor key performance metrics (sales, traffic, conversion rates) on e-tail partner platforms, providing detailed analysis and recommendations for improvement. Track and analyse the number of leads generated and sent to e-tail partners, providing insights to improve partner visibility and conversion. Regularly review and report on campaign performance, providing actionable insights to improve ROI and drive growth. Work closely with supply chain and product marketing teams to ensure forecasts are provided for key promotional periods and promotional campaigns. Provide feedback to category and marcomm teams on best practice ecommerce content, how we should improve our go to market assets in line with best practice. Keep up to date on industry trends with ecommerce conversion best practice, investigate use of new software tools to enable Kensington & PowerA to have the best online visibility in the market. Proficient in using marketing tools, analytics platforms (Google Analytics, etc.), and ecommerce software. Excellent written and verbal communication skills, with attention to detail in product presentation. A degree in Marketing, Business, or a related field (or equivalent experience). Digital marketing qualifications or certifications (e.g., Google Ads, Analytics) are a plus. Please let us know we need to make reasonable adjustments to our process, please let us know about how we can best support you and make the adjustments that may be needed. Altitude-Recruitment Limited acting as an Employment Agency and Employment Business.
Aug 01, 2025
Full time
Permanent Opportunity Hybrid based in Aylesbury Marketing Manager Up to £50,000 pa UK Office in Aylesbury, part of the EMEA region, supporting European markets. Our client design, manufacture and market branded consumer and end-user products that help people work, learn, play, and thrive. The brand is a leading provider of desktop and mobile device accessories, trusted by IT, educators, business, and home office professionals around the world for more than 40 years. They pride themselves as The Professionals Choice , and on our core values surrounding design, sustainability, quality, and support. Also a global leader in video gaming accessories, they design affordable products. Their passion is gaming, and their mission is to bring gamers of all levels memorable experiences that enhance the fun and excitement of gaming. The Ecommerce & Digital Marketing Manager EMEA will play a crucial role in driving the growth of our products across e-tail channel partners' websites. You will be responsible for enhancing the visibility, positioning, and sales performance of our clients products through online merchandising and targeted digital campaigns. Your aim will be to ensure optimal representation of our products, drive traffic and increase conversion rates on our clients partners' platforms, ultimately contributing to overall sales targets. Although this role is based in the UK, the successful applicant will be responsible for ecommerce campaigns and customer interaction throughout EMEA, meaning that a second language would be beneficial, and occasional travel may be required. Job Brief: Manage brand content syndication to partners through the 1WorldSync and Icecat platforms, ensuring all product listings are optimised across e-tail platforms, including product descriptions, imagery, video, enhanced content, pricing, and SEO optimisation. Act as the liaison between the EMEA marketing team and the Global digital marketing team, actively briefing in requirements for new digital content, including new campaign landing pages, blog posts and regional performance marketing campaigns based on EMEA priorities. Ensure the brands ecommerce content is internally well organised, ensuring that all best practice online content is accessible on all internal platforms for regional colleagues. In some cases, own the customer relationship with online channel partners and manage the Marketing Development Funds (MDF) for e-tail channel partners, ensuring efficient allocation of resources to maximise impact and ROI Work closely with our clients online reseller partners to improve the content merchandising quality of products on our clients websites. Develop and implement ecommerce marketing strategies to increase product visibility, conversion, and sales through our e-tail partners' websites. In other cases, support the channel marketing team in collaborating with channel partners to create joint marketing plans that align with both brand goals and partner objectives. Monitor key performance metrics (sales, traffic, conversion rates) on e-tail partner platforms, providing detailed analysis and recommendations for improvement. Track and analyse the number of leads generated and sent to e-tail partners, providing insights to improve partner visibility and conversion. Regularly review and report on campaign performance, providing actionable insights to improve ROI and drive growth. Work closely with supply chain and product marketing teams to ensure forecasts are provided for key promotional periods and promotional campaigns. Provide feedback to category and marcomm teams on best practice ecommerce content, how we should improve our go to market assets in line with best practice. Keep up to date on industry trends with ecommerce conversion best practice, investigate use of new software tools to enable Kensington & PowerA to have the best online visibility in the market. Proficient in using marketing tools, analytics platforms (Google Analytics, etc.), and ecommerce software. Excellent written and verbal communication skills, with attention to detail in product presentation. A degree in Marketing, Business, or a related field (or equivalent experience). Digital marketing qualifications or certifications (e.g., Google Ads, Analytics) are a plus. Please let us know we need to make reasonable adjustments to our process, please let us know about how we can best support you and make the adjustments that may be needed. Altitude-Recruitment Limited acting as an Employment Agency and Employment Business.
Job Description: As part of our Digital Demand Transformation, the Global D-Comm (Ecommerce) & Search Manager serves as a strategic center of excellence for 'Connected Commerce' and Search Excellence across Mars Food & Nutrition. The role leads the development and execution of the global 'Connected Commerce' and Search strategies, ensuring best practices, key partnerships, and a governance model to promote consistency, scalability, innovation, and high performance of dComm and Search initiatives supporting all regions and markets. The Global D-Comm & Search Manager collaborates closely with functions such as Regional Marketing and Sales Teams. What are we looking for? Significant experience with both local and global projects Strong technical skills in Ecommerce and Search Ability to set goals, manage multiple projects and priorities Excellent communication and presentation skills (oral and written) Ability to build strong relationships across internal departments and external partners Experience leading transformational projects Experience working with agencies Data measurement and insights expertise What will be your key responsibilities? Lead our 'Connected Commerce' model and best practices, including Perfect Shelf, Retail Media, Social Commerce, and Innovation Pipeline across all distribution outlets such as Marketplaces, Grocery, QComm, and Direct channels Define and maintain our Search Strategy and Best Practices, including SEO, SEM, AI, Social, and future innovations, supporting website recommendations Oversee the development and implementation of a new digital content workflow, integrating AI-enabled tools, in partnership with The Kitchen Support the selection and requirements for global dComm & Search platforms that support multi-region scalability, localization, and multi-currency needs, in partnership with the Global Digital Team Lead 'Always On' performance monitoring, including KPIs, dashboards, and optimization guidelines, ensuring regional compliance with best practices Partner with regions on website UX to optimize content and search Serve as the primary escalation point for regional dComm and search teams, providing strategic guidance on complex issues Create and maintain a centralized dComm & Search knowledge base accessible to all regions Develop and nurture key partner relationships with platforms like Amazon, Uber Eats, Tesco, Walmart, TikTok Shop, in collaboration with Sales and Marketing teams Context and Scope Lead and collaborate within the cross-functional Digital Demand Leadership team Influence and build strong relationships across diverse teams Coordinate closely with Regional Marketing and Sales, as well as Global Digital and Marketing teams Drive digital transformation initiatives across the food business, enabled by data and analytics What can you expect from Mars? Work with diverse, talented associates guided by the Five Principles Join a purpose-driven company committed to building a better tomorrow Access to top-tier learning and development resources, including Mars University Competitive salary and benefits, including a bonus
Aug 01, 2025
Full time
Job Description: As part of our Digital Demand Transformation, the Global D-Comm (Ecommerce) & Search Manager serves as a strategic center of excellence for 'Connected Commerce' and Search Excellence across Mars Food & Nutrition. The role leads the development and execution of the global 'Connected Commerce' and Search strategies, ensuring best practices, key partnerships, and a governance model to promote consistency, scalability, innovation, and high performance of dComm and Search initiatives supporting all regions and markets. The Global D-Comm & Search Manager collaborates closely with functions such as Regional Marketing and Sales Teams. What are we looking for? Significant experience with both local and global projects Strong technical skills in Ecommerce and Search Ability to set goals, manage multiple projects and priorities Excellent communication and presentation skills (oral and written) Ability to build strong relationships across internal departments and external partners Experience leading transformational projects Experience working with agencies Data measurement and insights expertise What will be your key responsibilities? Lead our 'Connected Commerce' model and best practices, including Perfect Shelf, Retail Media, Social Commerce, and Innovation Pipeline across all distribution outlets such as Marketplaces, Grocery, QComm, and Direct channels Define and maintain our Search Strategy and Best Practices, including SEO, SEM, AI, Social, and future innovations, supporting website recommendations Oversee the development and implementation of a new digital content workflow, integrating AI-enabled tools, in partnership with The Kitchen Support the selection and requirements for global dComm & Search platforms that support multi-region scalability, localization, and multi-currency needs, in partnership with the Global Digital Team Lead 'Always On' performance monitoring, including KPIs, dashboards, and optimization guidelines, ensuring regional compliance with best practices Partner with regions on website UX to optimize content and search Serve as the primary escalation point for regional dComm and search teams, providing strategic guidance on complex issues Create and maintain a centralized dComm & Search knowledge base accessible to all regions Develop and nurture key partner relationships with platforms like Amazon, Uber Eats, Tesco, Walmart, TikTok Shop, in collaboration with Sales and Marketing teams Context and Scope Lead and collaborate within the cross-functional Digital Demand Leadership team Influence and build strong relationships across diverse teams Coordinate closely with Regional Marketing and Sales, as well as Global Digital and Marketing teams Drive digital transformation initiatives across the food business, enabled by data and analytics What can you expect from Mars? Work with diverse, talented associates guided by the Five Principles Join a purpose-driven company committed to building a better tomorrow Access to top-tier learning and development resources, including Mars University Competitive salary and benefits, including a bonus
Head of Ecommerce and Performance Marketing The Rodial Group was founded by London-based entrepreneur, speaker and best-selling author Maria Hatzistefanis in 1999. She has been creating bestselling skincare for over 25 years for skincare sister brands Rodial and Nip+Fab.Rodial, with its hi-tech, innovative and iconic skincare and complexion products, is loved and used by customers and high-profile names around the world, while Nip + Fab's mission is simple: to provide customers with luxury, science-based skincare formulations at high-street prices and empower them with ingredient knowledge.We are a female-led and founded independent group and live by our values. We champion each other and encourage ourselves and our customers to aim high through our products, events, engagements, publications and high-profile partnerships.Today, both Rodial and Nip + Fab products are available worldwide in 30+ countries, in both prestigious luxury department stores and multiple high-street retailers and pharmacies. The Opportunity The Head of Ecommerce & Performance Marketing is responsible for leading and planning the execution of a multi-channel digital strategy to meet revenue and profitability targets within budget requirements. You will create a clear plan for short and long-term growth and profitability by increasing traffic, revenue, conversion rate, average order value and overall user experience, whilst optimising customer lifetime value and minimising customer returns. Responsible for the full paid digital marketing mix, you will manage a commercially minded expenditure budget, focused on bringing the Rodial message to life across channels, focusing heavily on PPC and Meta optimisation whilst developing other channels and keeping in constant touch with agency partners to optimise and scale wherever possible. A dynamic, hands-on leader, you will lead and develop the team, setting the strategy and executing with accuracy and passion for the brand, ensuring consistent brand identity across all touch points. Please note we work 4 days a week from our office in W11 and Fridays from home. Key Responsibilities Responsible for on-going improvements in website performance to maximise its trading and user experience, optimising conversion rate and identifying new opportunities for growth. Continually analyse site performance to maximise trading and customer journey; focusing on UX design, loading times, optimising AOV and conversion rate, and identifying new opportunities Full responsibility for setting net revenue and budget forecasts to meet business P&L objectives Ensure exceptional customer experience from landing on the site to the order being delivered Reporting on performance and commercial objectives, whilst ensuring all activities meet ROAS targets Create and manage the online content strategy and promotional plan Develop and manage a comprehensive digital marketing strategy with campaigns to drive traffic and sales. Build credible and meaningful relationships with internal teams to be the bridge between organic social/PR and Ecommerce with both your creative strategy, trading alignment, paid influencer strategy and paid media spend Ensure alignment with brand marketing/retail activities Develop and manage the CRM database, segmentation strategy and our Loyalty programme Define the digital marketing strategy to increase ROI which brings to the brand to life, listening to our customers and ensuring relevant digital activity across channels Manage and develop the affiliate program to optimise current affiliate relationships and recruit new partners Copywriting for onsite, SEO and digital marketing activities Oversee all website functionalities and integrations, working with the web development agency and the SAP specialist agency to maintain a sound integration between the website and SAP Lead website development projects, directing technical development across site functionality, UX and aesthetics to provide a best in class ecommerce experience Forecasting for annual budgets as well as stock allocation Manage web PCI compliance and ensure site security is kept up to date, as well as GDPR Manage all third-party relationships including development agency, web hosting provider, SAP specialist agency, paid search agency, affiliate network and warehouses To be successful in this role you will have the following: Previous experience at this level, particularly in building and implementing an online strategy for acquisition and retention across multiple digital channels including paid search, paid social, affiliates, email and organic search Strong understanding of Shopify, Klaviyo, Google Analytics, Meta and other paid ad platforms as well as SEO and PPC Strong analytical skills for evaluating site analytics and customer data to report against business KPI's and provide invaluable insight to senior stakeholders to help shape ongoing marketing strategy Ability to juggle multiple projects and understand cost, resource and technological requirements Head of Ecommerce and Performance Marketing Experience Head of Ecommerce and Performance Marketing
Jul 31, 2025
Full time
Head of Ecommerce and Performance Marketing The Rodial Group was founded by London-based entrepreneur, speaker and best-selling author Maria Hatzistefanis in 1999. She has been creating bestselling skincare for over 25 years for skincare sister brands Rodial and Nip+Fab.Rodial, with its hi-tech, innovative and iconic skincare and complexion products, is loved and used by customers and high-profile names around the world, while Nip + Fab's mission is simple: to provide customers with luxury, science-based skincare formulations at high-street prices and empower them with ingredient knowledge.We are a female-led and founded independent group and live by our values. We champion each other and encourage ourselves and our customers to aim high through our products, events, engagements, publications and high-profile partnerships.Today, both Rodial and Nip + Fab products are available worldwide in 30+ countries, in both prestigious luxury department stores and multiple high-street retailers and pharmacies. The Opportunity The Head of Ecommerce & Performance Marketing is responsible for leading and planning the execution of a multi-channel digital strategy to meet revenue and profitability targets within budget requirements. You will create a clear plan for short and long-term growth and profitability by increasing traffic, revenue, conversion rate, average order value and overall user experience, whilst optimising customer lifetime value and minimising customer returns. Responsible for the full paid digital marketing mix, you will manage a commercially minded expenditure budget, focused on bringing the Rodial message to life across channels, focusing heavily on PPC and Meta optimisation whilst developing other channels and keeping in constant touch with agency partners to optimise and scale wherever possible. A dynamic, hands-on leader, you will lead and develop the team, setting the strategy and executing with accuracy and passion for the brand, ensuring consistent brand identity across all touch points. Please note we work 4 days a week from our office in W11 and Fridays from home. Key Responsibilities Responsible for on-going improvements in website performance to maximise its trading and user experience, optimising conversion rate and identifying new opportunities for growth. Continually analyse site performance to maximise trading and customer journey; focusing on UX design, loading times, optimising AOV and conversion rate, and identifying new opportunities Full responsibility for setting net revenue and budget forecasts to meet business P&L objectives Ensure exceptional customer experience from landing on the site to the order being delivered Reporting on performance and commercial objectives, whilst ensuring all activities meet ROAS targets Create and manage the online content strategy and promotional plan Develop and manage a comprehensive digital marketing strategy with campaigns to drive traffic and sales. Build credible and meaningful relationships with internal teams to be the bridge between organic social/PR and Ecommerce with both your creative strategy, trading alignment, paid influencer strategy and paid media spend Ensure alignment with brand marketing/retail activities Develop and manage the CRM database, segmentation strategy and our Loyalty programme Define the digital marketing strategy to increase ROI which brings to the brand to life, listening to our customers and ensuring relevant digital activity across channels Manage and develop the affiliate program to optimise current affiliate relationships and recruit new partners Copywriting for onsite, SEO and digital marketing activities Oversee all website functionalities and integrations, working with the web development agency and the SAP specialist agency to maintain a sound integration between the website and SAP Lead website development projects, directing technical development across site functionality, UX and aesthetics to provide a best in class ecommerce experience Forecasting for annual budgets as well as stock allocation Manage web PCI compliance and ensure site security is kept up to date, as well as GDPR Manage all third-party relationships including development agency, web hosting provider, SAP specialist agency, paid search agency, affiliate network and warehouses To be successful in this role you will have the following: Previous experience at this level, particularly in building and implementing an online strategy for acquisition and retention across multiple digital channels including paid search, paid social, affiliates, email and organic search Strong understanding of Shopify, Klaviyo, Google Analytics, Meta and other paid ad platforms as well as SEO and PPC Strong analytical skills for evaluating site analytics and customer data to report against business KPI's and provide invaluable insight to senior stakeholders to help shape ongoing marketing strategy Ability to juggle multiple projects and understand cost, resource and technological requirements Head of Ecommerce and Performance Marketing Experience Head of Ecommerce and Performance Marketing
White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and likeminded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. Who you are: We are looking for: A confident and knowledgeable Leader, with an entrepreneurial spirit. Ambitious, positive and energetic with a passion to succeed. An experienced online retailer with an proven record of driving growth through trading, performance marketing, CRO, utilising tech operational efficiency. A Commercially minded strategic thinker with strong analytical skills. A team player, holding a pivotable role within the leadership team Primary objective of the job: The brand has seen considerable growth over the past year having gone through a digital transformation process including a replatform to a new headless architecture and have ambitious plans to grow further. We are a truly multi-channel, customer-centric brand, underpinned by best in class technology and most importantly our exceptional people. We are now looking for an experienced, commercially minded Head of E-Commerce to oversee all aspects of our E-commerce business. You will report to the Channel Director and will work hand in hand with Head of brand, Head of customer, Head of retail. You will have direct ownership of the online P&L and customer experience, performance marketing, operations and execution of trading strategy. As Head of E-Commerce you will be fully responsible for the activities and performance of the channel. You will have high exposure to the Board and Executive, accountable for day to day trading as well as setting longer term strategy budgets and own a number of 3 rd party relationships. What you'll be doing: Own and deliver the ecommerce P&L and growth strategy for White Deliver a best in class and data driven end to end customer journey. Identify efficiency and optimisation opportunities across all aspects of the business, driving margin and profitability metrics. Drive sales and new customer growth through channel specific performance marketing channel strategy across PPC, Social media, SEO, Affiliates and Email. Manage and develop the website and cross channel teams in alignment with overall business strategy. Benchmark and measure onsite and marketing metrics to drive continuous improvement and innovation. What you'll need: A proven track record within e-commerce with minimum of 3 years leadership experience. Strong commercial acumen and P&L ownership Excellent leadership and communications skills A strategic thinker - can clearly define, set and deliver a strategic plan. A data driven, fail fast / test and learn mentality - always looking to improve and take opportunities A deep understanding of the E-commerce landscape, new technologies and consumer trends What we will offer you: As a Head of eCommerce at White Stuff you will be entitled to an array of great benefits, some of which include: Annual bonus opportunity Up to 28 days holiday per annum plus bank holidays 2 extra (paid!) days off per year to volunteer in the local community 50% discount Subsidised BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age .
Jul 31, 2025
Full time
White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and likeminded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. Who you are: We are looking for: A confident and knowledgeable Leader, with an entrepreneurial spirit. Ambitious, positive and energetic with a passion to succeed. An experienced online retailer with an proven record of driving growth through trading, performance marketing, CRO, utilising tech operational efficiency. A Commercially minded strategic thinker with strong analytical skills. A team player, holding a pivotable role within the leadership team Primary objective of the job: The brand has seen considerable growth over the past year having gone through a digital transformation process including a replatform to a new headless architecture and have ambitious plans to grow further. We are a truly multi-channel, customer-centric brand, underpinned by best in class technology and most importantly our exceptional people. We are now looking for an experienced, commercially minded Head of E-Commerce to oversee all aspects of our E-commerce business. You will report to the Channel Director and will work hand in hand with Head of brand, Head of customer, Head of retail. You will have direct ownership of the online P&L and customer experience, performance marketing, operations and execution of trading strategy. As Head of E-Commerce you will be fully responsible for the activities and performance of the channel. You will have high exposure to the Board and Executive, accountable for day to day trading as well as setting longer term strategy budgets and own a number of 3 rd party relationships. What you'll be doing: Own and deliver the ecommerce P&L and growth strategy for White Deliver a best in class and data driven end to end customer journey. Identify efficiency and optimisation opportunities across all aspects of the business, driving margin and profitability metrics. Drive sales and new customer growth through channel specific performance marketing channel strategy across PPC, Social media, SEO, Affiliates and Email. Manage and develop the website and cross channel teams in alignment with overall business strategy. Benchmark and measure onsite and marketing metrics to drive continuous improvement and innovation. What you'll need: A proven track record within e-commerce with minimum of 3 years leadership experience. Strong commercial acumen and P&L ownership Excellent leadership and communications skills A strategic thinker - can clearly define, set and deliver a strategic plan. A data driven, fail fast / test and learn mentality - always looking to improve and take opportunities A deep understanding of the E-commerce landscape, new technologies and consumer trends What we will offer you: As a Head of eCommerce at White Stuff you will be entitled to an array of great benefits, some of which include: Annual bonus opportunity Up to 28 days holiday per annum plus bank holidays 2 extra (paid!) days off per year to volunteer in the local community 50% discount Subsidised BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age .
Ernest Gordon Recruitment Limited
Newton Abbot, Devon
Marketing Executive (Ecommerce) 30,000 - 35,000 + Training + Bonus + Company Benefits Newton Abbot Are you a Marketing executive or similar looking to work for a growing company who can provide training in order to allow you to take charge of their online platforms and lead their digital marketing plans? On offer is the opportunity to work at an agricultural dealership who have been in operation for over 30 years and have multiple depots around Devon and Cornwall. They are a family run company and are in need of a new Marketing executive to look after their online presence. This role will involve managing the companies ecommerce platforms, managing their product listings, keeping them up to date and adding more when necessary. You will be monitoring and tracking product performance and helping to promote the companies online presence. This role would suit a Marketing executive or similar looking to take a step up in their career, looking after the online presence of a growing company who can provide training and a host of company benefits. The Role Maintain product listings Assist with ecommerce promotions Monitor and report product performance The Person Marketing Executive or similar Background in Ecommerce Commutable to Newton Abbot Reference: BBBH20973a Key Words: Marketing Executive, Marketing Manager, Ecommerce Executive, Digital Marketing, Ecommerce, SEO, Analytics, Newton Abbot, Kingsteignton, Chudleigh, Teignmouth If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Jul 30, 2025
Full time
Marketing Executive (Ecommerce) 30,000 - 35,000 + Training + Bonus + Company Benefits Newton Abbot Are you a Marketing executive or similar looking to work for a growing company who can provide training in order to allow you to take charge of their online platforms and lead their digital marketing plans? On offer is the opportunity to work at an agricultural dealership who have been in operation for over 30 years and have multiple depots around Devon and Cornwall. They are a family run company and are in need of a new Marketing executive to look after their online presence. This role will involve managing the companies ecommerce platforms, managing their product listings, keeping them up to date and adding more when necessary. You will be monitoring and tracking product performance and helping to promote the companies online presence. This role would suit a Marketing executive or similar looking to take a step up in their career, looking after the online presence of a growing company who can provide training and a host of company benefits. The Role Maintain product listings Assist with ecommerce promotions Monitor and report product performance The Person Marketing Executive or similar Background in Ecommerce Commutable to Newton Abbot Reference: BBBH20973a Key Words: Marketing Executive, Marketing Manager, Ecommerce Executive, Digital Marketing, Ecommerce, SEO, Analytics, Newton Abbot, Kingsteignton, Chudleigh, Teignmouth If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Vanrath are delighted to be partnered with a leading Online Based Retailer that create and sell high quality products, who are seeking a Head of Ecommerce to join their growing business. This company have a multi-million pound turnover, and and sales are online based through their website. The company is in a period of rapid growth and the expenditure on Marketing is significant, and there are 4 members in the Marketing team. E-Commerce experience is key for this role. This is an Office based role - The office is based in Newtownards. Salary/ Benefits Attractive Salary + Bonus linked to ads Permanent Fantastic Benefits The Role: The Head of Ecommerce will manage the website, day-to-day merchandising, catalogue, adverts, SEO, content management and trading of the website. Responsibilities: Create and implement a digital marketing ecommerce strategy across all digital channels including but not limited to email marketing, social media marketing, content creation, SEO, PPC, ads, Google Ads, keyword optimisation & video marketing. Track and report on key metrics such as traffic, conversion rates, and ROI to measure the effectiveness of marketing initiatives. Collaborate with the marketing team on the concept, development and implementation of digital marketing plans. Ensure channels are kept up to date with correct product, offers, and gift offers as well as updated product shots, banners, new in products/brands. Analyse market trends, customer behaviour, and competitor activities to make data-driven decisions. Work closely with the Ecommerce Manager to manage the ecommerce promotion calendar and all digital communications as well as blogs for SEO improvements. Deliver effective, cohesive, and engaging brand messaging across the company website. The Ideal Person: 3+ years in a direct to consumer Ecommerce role or similar Digital Marketing / Web Development or related degree Knowledge of online selling platforms and how selling works, having focus on maximising sales across all other online platforms. If you would like more information on this or any other role please contact Jack Groves in the strictest confidence via Vanrath, or more importantly click apply via the link Vanrath have been an absolute pleasure to work with from initial job discussions to job offer and I would recommend them as the first point of call for anyone looking for exciting new opportunities. I had a great experience with Vanrath, who got me through the door to my current workplace, and have been supportive through and through. I was invited for a face-to-face meet up before securing my place at work for a get to know, and it has been an absolute pleasure. Vanrath have been fantastic in helping me gain employment in my chosen field. They have been extremely helpful throughout, easy to talk to, and regularly went above and beyond to ensure I was happy at my current place of employment. I hope to continue to work with them in future.
Jul 29, 2025
Full time
Vanrath are delighted to be partnered with a leading Online Based Retailer that create and sell high quality products, who are seeking a Head of Ecommerce to join their growing business. This company have a multi-million pound turnover, and and sales are online based through their website. The company is in a period of rapid growth and the expenditure on Marketing is significant, and there are 4 members in the Marketing team. E-Commerce experience is key for this role. This is an Office based role - The office is based in Newtownards. Salary/ Benefits Attractive Salary + Bonus linked to ads Permanent Fantastic Benefits The Role: The Head of Ecommerce will manage the website, day-to-day merchandising, catalogue, adverts, SEO, content management and trading of the website. Responsibilities: Create and implement a digital marketing ecommerce strategy across all digital channels including but not limited to email marketing, social media marketing, content creation, SEO, PPC, ads, Google Ads, keyword optimisation & video marketing. Track and report on key metrics such as traffic, conversion rates, and ROI to measure the effectiveness of marketing initiatives. Collaborate with the marketing team on the concept, development and implementation of digital marketing plans. Ensure channels are kept up to date with correct product, offers, and gift offers as well as updated product shots, banners, new in products/brands. Analyse market trends, customer behaviour, and competitor activities to make data-driven decisions. Work closely with the Ecommerce Manager to manage the ecommerce promotion calendar and all digital communications as well as blogs for SEO improvements. Deliver effective, cohesive, and engaging brand messaging across the company website. The Ideal Person: 3+ years in a direct to consumer Ecommerce role or similar Digital Marketing / Web Development or related degree Knowledge of online selling platforms and how selling works, having focus on maximising sales across all other online platforms. If you would like more information on this or any other role please contact Jack Groves in the strictest confidence via Vanrath, or more importantly click apply via the link Vanrath have been an absolute pleasure to work with from initial job discussions to job offer and I would recommend them as the first point of call for anyone looking for exciting new opportunities. I had a great experience with Vanrath, who got me through the door to my current workplace, and have been supportive through and through. I was invited for a face-to-face meet up before securing my place at work for a get to know, and it has been an absolute pleasure. Vanrath have been fantastic in helping me gain employment in my chosen field. They have been extremely helpful throughout, easy to talk to, and regularly went above and beyond to ensure I was happy at my current place of employment. I hope to continue to work with them in future.
Ecommerce Manager B2B Clothing Salary up to 50k Basic Greater Manchester We are looking for a commercially focused Ecommerce Manager to lead and implement digital strategies that drive web sales and B2B growth for a well-established business in the clothing and uniform supply sector. The successful candidate will play a central role in shaping and executing the ecommerce roadmap, taking full ownership of digital performance across all customer touchpoints. This is a key appointment in a growing business, offering the opportunity to make a real impact in a fast-paced, product-focused environment. As Ecommerce Manager , your responsibilities will include: Leading the growth of web sales through targeted ecommerce and digital marketing strategies. Executing and optimising the online customer journey to improve conversion rates, AOV, and retention. Managing and developing the ecommerce platform and associated integrations. Taking ownership of website content, SEO, merchandising, and digital product presentation. Managing a structured marketing calendar to ensure timely execution of promotions, campaigns, and seasonal activity. Overseeing and managing paid search, display, retargeting, and affiliate programs in line with performance goals. Using analytics and performance metrics to make data-driven decisions that support B2B sales growth. Briefing and managing external agencies and platform partners. Running targeted email campaigns aligned with segmentation and customer needs. Collaborating closely with sales and product teams to align web activity with broader commercial goals. Monitoring ROI across channels, reviewing effectiveness of digital spend, and adjusting tactics accordingly. Supporting the development of case studies and managing PR opportunities as needed. What We Are Looking For We're seeking a Ecommerce Manager with strong commercial acumen, a data-led mindset, and hands-on experience in B2B ecommerce-ideally within the clothing or uniform supply industry. You should be confident operating in a fast-moving, entrepreneurial environment and capable of taking ownership from day one. Essential Skills & Experience: 5+ years in an ecommerce or digital marketing management role within the B2B clothing sector. Proven experience delivering sales and growth through ecommerce channels. Hands-on in managing ecommerce platforms (Magento, Shopify, Visualsoft, or similar). Strong understanding of digital performance metrics and tools (e.g., Google Analytics, email automation, CRM). Excellent communication and stakeholder management skills. Highly analytical with a commercial mindset and an eye for detail. This is an excellent opportunity for a results-driven Ecommerce Manager to play a pivotal role in shaping the digital future of a respected B2B clothing brand. If you're passionate about ecommerce and looking for your next challenge, we'd love to hear from you BBBH34107
Jul 28, 2025
Full time
Ecommerce Manager B2B Clothing Salary up to 50k Basic Greater Manchester We are looking for a commercially focused Ecommerce Manager to lead and implement digital strategies that drive web sales and B2B growth for a well-established business in the clothing and uniform supply sector. The successful candidate will play a central role in shaping and executing the ecommerce roadmap, taking full ownership of digital performance across all customer touchpoints. This is a key appointment in a growing business, offering the opportunity to make a real impact in a fast-paced, product-focused environment. As Ecommerce Manager , your responsibilities will include: Leading the growth of web sales through targeted ecommerce and digital marketing strategies. Executing and optimising the online customer journey to improve conversion rates, AOV, and retention. Managing and developing the ecommerce platform and associated integrations. Taking ownership of website content, SEO, merchandising, and digital product presentation. Managing a structured marketing calendar to ensure timely execution of promotions, campaigns, and seasonal activity. Overseeing and managing paid search, display, retargeting, and affiliate programs in line with performance goals. Using analytics and performance metrics to make data-driven decisions that support B2B sales growth. Briefing and managing external agencies and platform partners. Running targeted email campaigns aligned with segmentation and customer needs. Collaborating closely with sales and product teams to align web activity with broader commercial goals. Monitoring ROI across channels, reviewing effectiveness of digital spend, and adjusting tactics accordingly. Supporting the development of case studies and managing PR opportunities as needed. What We Are Looking For We're seeking a Ecommerce Manager with strong commercial acumen, a data-led mindset, and hands-on experience in B2B ecommerce-ideally within the clothing or uniform supply industry. You should be confident operating in a fast-moving, entrepreneurial environment and capable of taking ownership from day one. Essential Skills & Experience: 5+ years in an ecommerce or digital marketing management role within the B2B clothing sector. Proven experience delivering sales and growth through ecommerce channels. Hands-on in managing ecommerce platforms (Magento, Shopify, Visualsoft, or similar). Strong understanding of digital performance metrics and tools (e.g., Google Analytics, email automation, CRM). Excellent communication and stakeholder management skills. Highly analytical with a commercial mindset and an eye for detail. This is an excellent opportunity for a results-driven Ecommerce Manager to play a pivotal role in shaping the digital future of a respected B2B clothing brand. If you're passionate about ecommerce and looking for your next challenge, we'd love to hear from you BBBH34107
Ecommerce Manager Ready to Own Ecommerce in a Growing Food Brand? The Advocate Group are supporting a fast-growing food manufacturer. Their an ambitious business who are moving into ecommerce with this newly created role and looking for a sharp, hands-on Ecommerce Manager to drive digital sales If you love data, digital tools, and delicious products this is your moment. What You'll Do Lead the charge on UK ecommerce strategy for trade and consumer sales Own and optimise our WooCommerce platform for better UX, conversions & repeat orders Analyse performance and use insights to drive smart trading decisions Collaborate cross-functionally to launch new features, improve fulfilment, and enhance CX Boost retention through loyalty schemes, reordering tools, and targeted email campaigns Partner with marketing to drive traffic via SEO, PPC, and content What You Bring 3 5 years' ecommerce experience (B2B, food, D2C or wholesale a big plus) Hands-on with WooCommerce or similar platforms Great with people, numbers, and projects A commercial mindset and a love of food doesn t hurt Bonus Points For Knowledge of fulfilment/logistics for perishable goods Background in digital marketing or trading Sound like your kind of role? Apply now and help shape the digital future of a fast-moving food brand For more details or to discuss how we can support your career, please get in touch with John, or click Apply Now to be considered. The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.
Jul 26, 2025
Full time
Ecommerce Manager Ready to Own Ecommerce in a Growing Food Brand? The Advocate Group are supporting a fast-growing food manufacturer. Their an ambitious business who are moving into ecommerce with this newly created role and looking for a sharp, hands-on Ecommerce Manager to drive digital sales If you love data, digital tools, and delicious products this is your moment. What You'll Do Lead the charge on UK ecommerce strategy for trade and consumer sales Own and optimise our WooCommerce platform for better UX, conversions & repeat orders Analyse performance and use insights to drive smart trading decisions Collaborate cross-functionally to launch new features, improve fulfilment, and enhance CX Boost retention through loyalty schemes, reordering tools, and targeted email campaigns Partner with marketing to drive traffic via SEO, PPC, and content What You Bring 3 5 years' ecommerce experience (B2B, food, D2C or wholesale a big plus) Hands-on with WooCommerce or similar platforms Great with people, numbers, and projects A commercial mindset and a love of food doesn t hurt Bonus Points For Knowledge of fulfilment/logistics for perishable goods Background in digital marketing or trading Sound like your kind of role? Apply now and help shape the digital future of a fast-moving food brand For more details or to discuss how we can support your career, please get in touch with John, or click Apply Now to be considered. The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.
Associate Customer Success Manager page is loaded Associate Customer Success Manager Apply remote type On Site locations London, United Kingdom time type Full time posted on Posted Yesterday job requisition id JR102104 BigCommerce's mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses. We are equally passionate about growing our employee's careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry. BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth. Summary BigCommerce is disrupting the ecommerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth. BigCommerce , named a "Best Place to Work" in several cities, is looking for an Associate Customer Success Manager remote in UK. As an Associate Customer Success Manager, you will represent BigCommerce while advising our eCommerce merchants, provide industry leading advocacy, drive client revenue growth, and help our clients Sell More! What You'll Do Maintain complete ownership over an assigned book of business of Enterprise customers with responsibility over key customer success metrics including NPS, account growth, forecasting and revenue retention. Conduct renewal discussions with your customers, owning all of the commercial elements of renewal from proposal to customer sign off. Accountable for securing revenue step-ups and reflecting the correct growth adjustments within these agreements. Be a trusted advisor in, and drive adoption of partner and product solutions that provide value for your merchants through consultative selling techniques. Advise merchants on best practices to optimize their user experience, recommending apps, integrations, features, services, and partners that best align with their goals and objectives Improve revenue retention rates for your book of business by building strong reference-able working relationships with your clients from entry level to senior leaders. Become fluent in competitive positioning and be effective in differentiating BigCommerce and the BigCommerce partner ecosystem. Research and understand your client's industry and business in order to provide best practices, advice, and guidance to help them grow and achieve key strategic outcomes. Work with cross-functional teams across Sales, Client Success, SBD, and Marketing to deliver the best experience for your clients and to raise key metrics, like company NPS Maintain a regular cadence of monthly and quarterly meetings with merchants to maintain relationships and uncover opportunities to continue to provide improved solutions Conduct strategic business reviews with your clients to implement plans that drive their growth and achieve shared goals. Serve as a trusted advisor for both clients, partners and internal team members. Lead the resolution of key issues impacting customers and lean on leadership for support and guidance Who You Are 1+ years of experience required in managing an enterprise portfolio or direct client consulting and selling within a fast paced environment. Must have strong working knowledge/background of eCommerce and marketing ecosystem Excellent communication (written and verbal), persuasion, negotiation, presentation, and client relationship skills are critical Familiar with foundational online marketing principles and best practices in the following areas - SEO, Paid Search, Affiliate, Display Advertising, Conversion Tools, Email Marketing, Social Media, and content (i.e. blogging and videos) Excellent organization and time management skills and ability to manage sensitive client information and numerous details with ease Comfortable stepping into unfamiliar situations, developing creative solutions, deescalating critical issues, ensuring team members and clients are positioned for success. Familiarity with presenting individual and team based metrics to senior leadership teams Proficient in SalesForce, Microsoft Office Suite, and Google Apps. Bachelor's degree in business, marketing, computer science or related field or equivalent experience preferred Required to be fluent in English, other international languages advantageous Diversity, Equity, and Inclusion at BigCommerce Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team. Learn more about the BigCommerce team, culture and benefits at . Protect Yourself Against Hiring Scams: Our Corporate Disclaimer BigCommerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: BigCommerce does not offer jobs to individuals who do not go through our formal hiring process. BigCommerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from BigCommerce, we urge you to be extremely cautious and avoid engaging or responding. Who We Are The BigCommerce story is one of global growth, incredible talent, and unstoppable passion in all we do. Despite our huge success so far, we're still just getting started! Explore our history, mission and values. You'll see we're set on shaping the now - and the future - of ecommerce. BigNetwork Don t Miss Out! Like what you see but suffering from some serious FOMO? Join our BigNetwork Talent Community, and plug in to our latest news and career opportunities. Extraordinary Culture We're a group of clever, committed, curious people, unleashing talent in all we do. We believe in the power of togetherness, striving at the edge of what's possible, impacting the lives of billions of people for the better. In all we do, We Do Extraordinary-and that's no small feat! Our People Our people are our power. It's only through dedication, collaboration, and inspiration that we can Do Extraordinary. We're natural problem-solvers, champions of empowering businesses, and hungry learners but we also play nerf wars in the office, support each other, and hang out outside of work.
Jul 24, 2025
Full time
Associate Customer Success Manager page is loaded Associate Customer Success Manager Apply remote type On Site locations London, United Kingdom time type Full time posted on Posted Yesterday job requisition id JR102104 BigCommerce's mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses. We are equally passionate about growing our employee's careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry. BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth. Summary BigCommerce is disrupting the ecommerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth. BigCommerce , named a "Best Place to Work" in several cities, is looking for an Associate Customer Success Manager remote in UK. As an Associate Customer Success Manager, you will represent BigCommerce while advising our eCommerce merchants, provide industry leading advocacy, drive client revenue growth, and help our clients Sell More! What You'll Do Maintain complete ownership over an assigned book of business of Enterprise customers with responsibility over key customer success metrics including NPS, account growth, forecasting and revenue retention. Conduct renewal discussions with your customers, owning all of the commercial elements of renewal from proposal to customer sign off. Accountable for securing revenue step-ups and reflecting the correct growth adjustments within these agreements. Be a trusted advisor in, and drive adoption of partner and product solutions that provide value for your merchants through consultative selling techniques. Advise merchants on best practices to optimize their user experience, recommending apps, integrations, features, services, and partners that best align with their goals and objectives Improve revenue retention rates for your book of business by building strong reference-able working relationships with your clients from entry level to senior leaders. Become fluent in competitive positioning and be effective in differentiating BigCommerce and the BigCommerce partner ecosystem. Research and understand your client's industry and business in order to provide best practices, advice, and guidance to help them grow and achieve key strategic outcomes. Work with cross-functional teams across Sales, Client Success, SBD, and Marketing to deliver the best experience for your clients and to raise key metrics, like company NPS Maintain a regular cadence of monthly and quarterly meetings with merchants to maintain relationships and uncover opportunities to continue to provide improved solutions Conduct strategic business reviews with your clients to implement plans that drive their growth and achieve shared goals. Serve as a trusted advisor for both clients, partners and internal team members. Lead the resolution of key issues impacting customers and lean on leadership for support and guidance Who You Are 1+ years of experience required in managing an enterprise portfolio or direct client consulting and selling within a fast paced environment. Must have strong working knowledge/background of eCommerce and marketing ecosystem Excellent communication (written and verbal), persuasion, negotiation, presentation, and client relationship skills are critical Familiar with foundational online marketing principles and best practices in the following areas - SEO, Paid Search, Affiliate, Display Advertising, Conversion Tools, Email Marketing, Social Media, and content (i.e. blogging and videos) Excellent organization and time management skills and ability to manage sensitive client information and numerous details with ease Comfortable stepping into unfamiliar situations, developing creative solutions, deescalating critical issues, ensuring team members and clients are positioned for success. Familiarity with presenting individual and team based metrics to senior leadership teams Proficient in SalesForce, Microsoft Office Suite, and Google Apps. Bachelor's degree in business, marketing, computer science or related field or equivalent experience preferred Required to be fluent in English, other international languages advantageous Diversity, Equity, and Inclusion at BigCommerce Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team. Learn more about the BigCommerce team, culture and benefits at . Protect Yourself Against Hiring Scams: Our Corporate Disclaimer BigCommerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: BigCommerce does not offer jobs to individuals who do not go through our formal hiring process. BigCommerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from BigCommerce, we urge you to be extremely cautious and avoid engaging or responding. Who We Are The BigCommerce story is one of global growth, incredible talent, and unstoppable passion in all we do. Despite our huge success so far, we're still just getting started! Explore our history, mission and values. You'll see we're set on shaping the now - and the future - of ecommerce. BigNetwork Don t Miss Out! Like what you see but suffering from some serious FOMO? Join our BigNetwork Talent Community, and plug in to our latest news and career opportunities. Extraordinary Culture We're a group of clever, committed, curious people, unleashing talent in all we do. We believe in the power of togetherness, striving at the edge of what's possible, impacting the lives of billions of people for the better. In all we do, We Do Extraordinary-and that's no small feat! Our People Our people are our power. It's only through dedication, collaboration, and inspiration that we can Do Extraordinary. We're natural problem-solvers, champions of empowering businesses, and hungry learners but we also play nerf wars in the office, support each other, and hang out outside of work.
At Re:signal, we're not just another SEO agency, we're a close-knit team of thinkers, doers, and problem-solvers. Since 2012, we've been helping ambitious eCommerce brands like ASICS, Expedia, and WorldRemit achieve sustainable organic growth through data-driven SEO and content strategies. We're proud to be officially recognised as a Great Place to Work and B Corp, thanks to our supportive culture, transparent leadership, and commitment to personal development. The Role & Responsibilities As our Growth Manager, you'll be at the forefront of our business development efforts, driving new client acquisition and expanding our presence in key markets - currently the UK but we have plans to expand into the US. You'll work closely with our leadership team to shape and execute a strategic sales plan that aligns with our mission and values. We'll expect you to chase down, nurture and develop leads from the front, managing multiple opportunities and building a regular and sustained pipeline. Essentially, it's your job to help make it easy to buy from us and hard to leave because of the value we're delivering. Relationships are paramount, and understanding the needs of our potential clients is key, along with bringing the right team members in, at the right time. We'll work together to set a sales target that's rooted in realistic optimism that you will take ownership of delivering against. This role is crucial to the success of Re:signal's next phase of growth, and you'll be helping us shape it. What You'll Do: Outbound Funnel & Strategic Pipeline Development: Develop and implement outbound sales strategies to meet and exceed annual revenue targets. You'll need to gain a quick understanding of our industry and ICP, services and technologies used. Inbound Sales Frontline: You'll be the first point of contact with inbound leads, helping to qualify them and ensure the time we're investing into the conversions are of value to the client and us. You'll refine and develop our current qualification processes and support the agency pitch teams with all aspects of this significant event, overseeing the prompt delivery of pitch materials, room bookings, administration, presentation decks etc. Holistic Sales Pipeline Management: managing our inbound and outbound sales pipeline and pulling levers in order to ensure the right brands are paired with the right team during the sales process. Engage with warm prospects, research and develop new ideas to fuel engagement. Client Engagement: Work with our SLT to Lead high-stakes pitches, building strong relationships with senior decision-makers and positioning Re:signal as a trusted partner. You'll be able to confidently communicate the value our team can bring to a business. Team Collaboration: Work alongside our management team to champion growth initiatives and contribute to a happy and high performing company culture. You'll bring the right team members at the right time to deliver exceptional pitches and proposals. Performance Reporting: Provide monthly updates to the board, detailing revenue generated, team performance, and future growth opportunities. You'll be responsible for our CRM records and prospect database with the aim of maintaining a strong new business conversion/close rate. Marketing and Event Representation: Represent Re:signal at industry events across the UK, US, and EU, engaging with potential clients and showcasing our offering. You'll work with our marketing consultants to create content to drive new conversations with prospects and shout about our wins with new case studies. Updating the agency's credentials. What We're Looking For Experience: Proven track record in agency sales, with a strong network of senior brand marketers. Commercial focus: have clear examples of growth strategies and how you've owned and improved these whilst understanding key business models and growth/profit drivers. Skills: Exceptional communication and negotiation abilities, with a strategic mindset. Focused on solutions driven problem solving and makes decisions based on insights and data. Creates and compares, with the ability to articulate results. Values: Alignment with our core principles of transparency, collaboration, and continuous improvement. Tools: Hubspot, CRM management, G-suite are essential. An interest in AI technology and how this can improve our sales process. Why Join Us? You'll be joining a business that offers: Supportive Culture: Be part of a team that values trust, communication, and mutual respect. Professional Growth : Access to training, mentorship, and opportunities for advancement. Work-Life Balance: Enjoy flexible working arrangements and a healthy work-life balance. Recognition: Your contributions will be valued and celebrated. If you're ready to take the next step in your career and help drive Re:signal's growth, we'd love to hear from you. Benefits of working at Re:signal: 22 days holiday +3 for Christmas (extra day for every year of service and carry over) Remote working and sabbatical leave Social and team events Training budget and conference attendance (£1,000) Monthly personal wellness budget or health insurance (£100) Sick pay (after the qualifying period) The starting salary for this role is £47,500+ DOE that equates to around 70% of the total target compensation. The variable pay on bonus and commission are tied to performance against sales targets and accounts of 30% of the TTC. The tiered structure is an associated percentage linked to agency fees generated within the first 12 months. The tiers will align to the route the opportunity came through (i.e. outbound or inbound). Apply now to join our team of passionate professionals dedicated to delivering exceptional results.
Jul 24, 2025
Full time
At Re:signal, we're not just another SEO agency, we're a close-knit team of thinkers, doers, and problem-solvers. Since 2012, we've been helping ambitious eCommerce brands like ASICS, Expedia, and WorldRemit achieve sustainable organic growth through data-driven SEO and content strategies. We're proud to be officially recognised as a Great Place to Work and B Corp, thanks to our supportive culture, transparent leadership, and commitment to personal development. The Role & Responsibilities As our Growth Manager, you'll be at the forefront of our business development efforts, driving new client acquisition and expanding our presence in key markets - currently the UK but we have plans to expand into the US. You'll work closely with our leadership team to shape and execute a strategic sales plan that aligns with our mission and values. We'll expect you to chase down, nurture and develop leads from the front, managing multiple opportunities and building a regular and sustained pipeline. Essentially, it's your job to help make it easy to buy from us and hard to leave because of the value we're delivering. Relationships are paramount, and understanding the needs of our potential clients is key, along with bringing the right team members in, at the right time. We'll work together to set a sales target that's rooted in realistic optimism that you will take ownership of delivering against. This role is crucial to the success of Re:signal's next phase of growth, and you'll be helping us shape it. What You'll Do: Outbound Funnel & Strategic Pipeline Development: Develop and implement outbound sales strategies to meet and exceed annual revenue targets. You'll need to gain a quick understanding of our industry and ICP, services and technologies used. Inbound Sales Frontline: You'll be the first point of contact with inbound leads, helping to qualify them and ensure the time we're investing into the conversions are of value to the client and us. You'll refine and develop our current qualification processes and support the agency pitch teams with all aspects of this significant event, overseeing the prompt delivery of pitch materials, room bookings, administration, presentation decks etc. Holistic Sales Pipeline Management: managing our inbound and outbound sales pipeline and pulling levers in order to ensure the right brands are paired with the right team during the sales process. Engage with warm prospects, research and develop new ideas to fuel engagement. Client Engagement: Work with our SLT to Lead high-stakes pitches, building strong relationships with senior decision-makers and positioning Re:signal as a trusted partner. You'll be able to confidently communicate the value our team can bring to a business. Team Collaboration: Work alongside our management team to champion growth initiatives and contribute to a happy and high performing company culture. You'll bring the right team members at the right time to deliver exceptional pitches and proposals. Performance Reporting: Provide monthly updates to the board, detailing revenue generated, team performance, and future growth opportunities. You'll be responsible for our CRM records and prospect database with the aim of maintaining a strong new business conversion/close rate. Marketing and Event Representation: Represent Re:signal at industry events across the UK, US, and EU, engaging with potential clients and showcasing our offering. You'll work with our marketing consultants to create content to drive new conversations with prospects and shout about our wins with new case studies. Updating the agency's credentials. What We're Looking For Experience: Proven track record in agency sales, with a strong network of senior brand marketers. Commercial focus: have clear examples of growth strategies and how you've owned and improved these whilst understanding key business models and growth/profit drivers. Skills: Exceptional communication and negotiation abilities, with a strategic mindset. Focused on solutions driven problem solving and makes decisions based on insights and data. Creates and compares, with the ability to articulate results. Values: Alignment with our core principles of transparency, collaboration, and continuous improvement. Tools: Hubspot, CRM management, G-suite are essential. An interest in AI technology and how this can improve our sales process. Why Join Us? You'll be joining a business that offers: Supportive Culture: Be part of a team that values trust, communication, and mutual respect. Professional Growth : Access to training, mentorship, and opportunities for advancement. Work-Life Balance: Enjoy flexible working arrangements and a healthy work-life balance. Recognition: Your contributions will be valued and celebrated. If you're ready to take the next step in your career and help drive Re:signal's growth, we'd love to hear from you. Benefits of working at Re:signal: 22 days holiday +3 for Christmas (extra day for every year of service and carry over) Remote working and sabbatical leave Social and team events Training budget and conference attendance (£1,000) Monthly personal wellness budget or health insurance (£100) Sick pay (after the qualifying period) The starting salary for this role is £47,500+ DOE that equates to around 70% of the total target compensation. The variable pay on bonus and commission are tied to performance against sales targets and accounts of 30% of the TTC. The tiered structure is an associated percentage linked to agency fees generated within the first 12 months. The tiers will align to the route the opportunity came through (i.e. outbound or inbound). Apply now to join our team of passionate professionals dedicated to delivering exceptional results.
s360 UK is looking for a Director, Digital Growth with 8-10 years of experience and a passion for eCommerce and retail to join our growing team. Our London team of 30+ works closely together, acting as an extension of our client's team for leading retailers such as Emma Bridgewater, schuh and New Era. In this role, you'll be a key part of the UK Digital Growth service offering, supporting the Head of Digital Growth to drive our vision forward, collaborating with channel specialists, and leading the digital growth strategy for some of our most complex brands. The Role We're looking for a Digital Growth Director who is ready to drive impact for clients, is commercially minded and solutions-focused. You'll be responsible for shaping and delivering growth strategies that drive real impact for our clients. To give you an idea of where you'll spend your time, the role is made up of four key pillars: Direct Performance & Strategy: Lead the omnichannel strategy across 4-5 clients, ensuring every action ladders up to broader commercial, customer and brand goals. Create unified plans that bring together Paid Search, Paid Social, SEO, Creative and more, always keeping business impact at the centre. Identify and steer new growth opportunities through performance channel insights, audience understanding, and emerging trends. Act as a thought leader - challenging assumptions, asking the right questions, and pushing clients into new growth territories. Build Authentic Client Relationships: Be your client's closest strategic partner, building a relationship rooted in trust, empathy, credibility, and care. Ability to build excellent relationships with c-suite management via clarity, foresight and performance impact. Navigate challenges and competing priorities with calm confidence and a solutions-first approach. Be more performance-focused than the client, always providing clarity on "what's next" and how we get there. Best-in-class Execution: Build integrated, full-funnel media plans across Paid Search, Paid Social, SEO and Creative that align to business goals. Own performance forecasting and deliver clear, commercial reporting that ladders up to KPIs like CAC, ROAS and revenue. Identify trends, risks and opportunities early, turning insight into action with sharp, strategic thinking. Uphold excellence in briefs, execution, budget pacing, and creative testing and other aspects of delivery, ensuring clarity at every stage. Foster Strong Team Collaboration: Support the Head of Digital Growth in evolving the UK Digital Growth vision, product, and team culture, with the ability to roll this out across the Digital Growth Team and, where applicable, the wider business. Be a source of inspiration and mentorship for Associates, Managers and Senior Managers and be comfortable developing and hosting training sessions to improve knowledge and performance of the Digital Growth team. Spot gaps and opportunities the team might miss, offering support, perspective and strategic guidance that helps them level up. Foster collaboration across channel teams, creating seamless service and shared success for clients. Why s360 UK? At s360, our purpose is to transform retailers into ecom leaders. We plug expertise gaps for our clients and give brands access to a leading technology stack, designed for retailers. To be the best for our clients, this means we also put everything into transforming careers for ecom professionals too. We've created a culture where people love where they work, and to put it simply, we're in business to create exceptional growth opportunities for s360ers. We empower s360ers to experience career firsts that they wouldn't get elsewhere, whether that is travel opportunities, exciting brands, learning and development or experiencing new digital firsts. Our work environment is built around inclusivity, mutual respect, and built on a foundation of 'attitude creates ability' culture, which means we value the way you approach work, not just the skills you have. This means you'll be joining a team of s360ers who are passionate about what they do, keen to collaborate, and will work hard to their best for their clients, but also have fun along the way. Benefit & Perks We're excited to have created a genuinely great place to work everyday, but also back this with a market leading range benefits & perks that include: Hybrid working with 40% of time in the office based on a schedule that suits you Flexible working hours and ability to work remotely internationally Between £250- £2,000 annual professional development budget based on your seniority. Plus 5 PD days to take time out of work for learning & development 25 days annual leave + your birthday off + 2 MIND mental health days + 1 volunteering day + tenure based additional leave, scaling from year 3 onwards Parental leave policy with up to 6 months at full pay as a primary carer Access to free mental health support and counselling Tech set-up including new iPhone & contract and a "home working tech kit" Summer Fridays! Early finishes in June, July & August 4% employer pension contribution and access to Penfold Pensions, the UK's leading private pension provider As part of s360, our London team is backed by the resources, technology & AI solutions of a 300-person agency. You'll have the chance to work on global brands, collaborate with our international teams and travel, so we look for candidates with a global outlook. Be yourself, we like you that way. At s360 UK, authenticity is at the heart of everything we do. We know that diverse and inclusive teams have a positive impact on our culture and our business. We celebrate multiple approaches, points of view and backgrounds. We work hard to build a culture that encourages and supports everyone to be their full authentic selves at work. At any point in the application process, please feel safe to let us know of any accommodations that will make it more accessible for you. We encourage you to share your pronouns and anything else you would like us to know that will make this an enjoyable experience. Applying for the Role To apply for a role here, please send your CV and make sure to include a cover letter (or similar!) in your application. A successful cover letter will tell us a bit about you, why you love Digital Growth/Client Service and what stands out about joining the team. NOTE: Due to the competitive nature of this field, applications without cover letters will not be considered.
Jul 24, 2025
Full time
s360 UK is looking for a Director, Digital Growth with 8-10 years of experience and a passion for eCommerce and retail to join our growing team. Our London team of 30+ works closely together, acting as an extension of our client's team for leading retailers such as Emma Bridgewater, schuh and New Era. In this role, you'll be a key part of the UK Digital Growth service offering, supporting the Head of Digital Growth to drive our vision forward, collaborating with channel specialists, and leading the digital growth strategy for some of our most complex brands. The Role We're looking for a Digital Growth Director who is ready to drive impact for clients, is commercially minded and solutions-focused. You'll be responsible for shaping and delivering growth strategies that drive real impact for our clients. To give you an idea of where you'll spend your time, the role is made up of four key pillars: Direct Performance & Strategy: Lead the omnichannel strategy across 4-5 clients, ensuring every action ladders up to broader commercial, customer and brand goals. Create unified plans that bring together Paid Search, Paid Social, SEO, Creative and more, always keeping business impact at the centre. Identify and steer new growth opportunities through performance channel insights, audience understanding, and emerging trends. Act as a thought leader - challenging assumptions, asking the right questions, and pushing clients into new growth territories. Build Authentic Client Relationships: Be your client's closest strategic partner, building a relationship rooted in trust, empathy, credibility, and care. Ability to build excellent relationships with c-suite management via clarity, foresight and performance impact. Navigate challenges and competing priorities with calm confidence and a solutions-first approach. Be more performance-focused than the client, always providing clarity on "what's next" and how we get there. Best-in-class Execution: Build integrated, full-funnel media plans across Paid Search, Paid Social, SEO and Creative that align to business goals. Own performance forecasting and deliver clear, commercial reporting that ladders up to KPIs like CAC, ROAS and revenue. Identify trends, risks and opportunities early, turning insight into action with sharp, strategic thinking. Uphold excellence in briefs, execution, budget pacing, and creative testing and other aspects of delivery, ensuring clarity at every stage. Foster Strong Team Collaboration: Support the Head of Digital Growth in evolving the UK Digital Growth vision, product, and team culture, with the ability to roll this out across the Digital Growth Team and, where applicable, the wider business. Be a source of inspiration and mentorship for Associates, Managers and Senior Managers and be comfortable developing and hosting training sessions to improve knowledge and performance of the Digital Growth team. Spot gaps and opportunities the team might miss, offering support, perspective and strategic guidance that helps them level up. Foster collaboration across channel teams, creating seamless service and shared success for clients. Why s360 UK? At s360, our purpose is to transform retailers into ecom leaders. We plug expertise gaps for our clients and give brands access to a leading technology stack, designed for retailers. To be the best for our clients, this means we also put everything into transforming careers for ecom professionals too. We've created a culture where people love where they work, and to put it simply, we're in business to create exceptional growth opportunities for s360ers. We empower s360ers to experience career firsts that they wouldn't get elsewhere, whether that is travel opportunities, exciting brands, learning and development or experiencing new digital firsts. Our work environment is built around inclusivity, mutual respect, and built on a foundation of 'attitude creates ability' culture, which means we value the way you approach work, not just the skills you have. This means you'll be joining a team of s360ers who are passionate about what they do, keen to collaborate, and will work hard to their best for their clients, but also have fun along the way. Benefit & Perks We're excited to have created a genuinely great place to work everyday, but also back this with a market leading range benefits & perks that include: Hybrid working with 40% of time in the office based on a schedule that suits you Flexible working hours and ability to work remotely internationally Between £250- £2,000 annual professional development budget based on your seniority. Plus 5 PD days to take time out of work for learning & development 25 days annual leave + your birthday off + 2 MIND mental health days + 1 volunteering day + tenure based additional leave, scaling from year 3 onwards Parental leave policy with up to 6 months at full pay as a primary carer Access to free mental health support and counselling Tech set-up including new iPhone & contract and a "home working tech kit" Summer Fridays! Early finishes in June, July & August 4% employer pension contribution and access to Penfold Pensions, the UK's leading private pension provider As part of s360, our London team is backed by the resources, technology & AI solutions of a 300-person agency. You'll have the chance to work on global brands, collaborate with our international teams and travel, so we look for candidates with a global outlook. Be yourself, we like you that way. At s360 UK, authenticity is at the heart of everything we do. We know that diverse and inclusive teams have a positive impact on our culture and our business. We celebrate multiple approaches, points of view and backgrounds. We work hard to build a culture that encourages and supports everyone to be their full authentic selves at work. At any point in the application process, please feel safe to let us know of any accommodations that will make it more accessible for you. We encourage you to share your pronouns and anything else you would like us to know that will make this an enjoyable experience. Applying for the Role To apply for a role here, please send your CV and make sure to include a cover letter (or similar!) in your application. A successful cover letter will tell us a bit about you, why you love Digital Growth/Client Service and what stands out about joining the team. NOTE: Due to the competitive nature of this field, applications without cover letters will not be considered.
My client is a British luxury fashion brand famous for heritage fashion, producing iconic trench coats, ready-to-wear, and fashion accessories. My client was recently acquired by an international luxury group and the London Office is looking to introduce the key role of Marketing & Digital Director, responsible for Marketing & PR, Ecommerce, Visual Merchandising and Store Concept/Design. As Marketing & Digital Director, you should have in-depth marketing experience and a passion for digital technologies. You will work closely with different teams to ensure consistency through all channels. You will provide forward-thinking ideas to build and maintain a strong and coordinated company web presence and a fully integrated marketing strategy for the business. This will include creating the Marketing, PR and VM strategy for the Brand, developing a Global Ecommerce strategy and developing and leading teams in implementing these strategies. Reporting to the CEO, the successful candidate will secure a role which is both challenging and rewarding. This role is suitable for an individual who is self-motivated, used to working independently and used to motivating and leading growing teams. Essential Duties and Responsibilities Development and implementation of the Brand strategy across Marketing, PR, VM and Ecommerce; Developing the marketing strategy for the global business; Developing and executing integrated online strategy with wider company marketing plans; Overseeing implementation of the marketing strategy - including campaigns, events, digital marketing, and PR; Oversee all digital marketing channels (e.g. website, blogs, emails and social media) to ensure brand consistency; Develop and implement the global store concept to ensure a consistent global image; Cultivate and maintain relationships with target media within the fashion and luxury industries and represent the brand at industry events as required; Working with the Head of Finance, prepare budgets; Measure ROI and KPIs and responsible for budget performance; Develop specific campaigns to create and maintain high levels of customer interaction; Working closely with the European Sales Director and APAC MD to identify, plan and successfully execute marketing and PR activities that will support business objectives; Motivating and ensuring that objectives are implemented by reporting teams; Work closely with product development team to define marketing materials and programs; Manage social media presence and direct programs to improve social media reputation and recognition; Drive continuous analysis of competitive environment and consumer trends, monitoring competition and generating ideas to stand out; Stay up-to-date with digital technology developments; Qualifications Education & Experience: Bachelor's degree in Marketing or Digital Technologies preferred; Professional membership (CIM) an advantage; Leadership Skills Proven work experience as a Marketing/Digital director; Demonstrable experience in designing and implementing successful offline and digital marketing campaigns; Strong understanding of how all current offline and digital marketing channels function; Solid knowledge of offline and online marketing tools and good practice; Experience of managing SEO/SEM, Google Analytics and CRM activities; Familiarity with web design; Excellent analytical and project management skills; Strong team management and communication (written and verbal) skills; Proven track record of success in senior marketing roles; Confident, driven and dynamic leader; Entrepreneurial mind-set with the ability to spot original branding opportunities; Applicants not contacted within six weeks should consider their applications unsuccessful. Information provided by applicants will be treated in strict confidence and will be used for recruitment purpose only. Upload your CV Please upload .doc, .pdf, .docx or .odt files under 5 MB I consent to Luxury Recruit using the above data to send me marketing emails, as detailed in the website privacy policy
Jul 24, 2025
Full time
My client is a British luxury fashion brand famous for heritage fashion, producing iconic trench coats, ready-to-wear, and fashion accessories. My client was recently acquired by an international luxury group and the London Office is looking to introduce the key role of Marketing & Digital Director, responsible for Marketing & PR, Ecommerce, Visual Merchandising and Store Concept/Design. As Marketing & Digital Director, you should have in-depth marketing experience and a passion for digital technologies. You will work closely with different teams to ensure consistency through all channels. You will provide forward-thinking ideas to build and maintain a strong and coordinated company web presence and a fully integrated marketing strategy for the business. This will include creating the Marketing, PR and VM strategy for the Brand, developing a Global Ecommerce strategy and developing and leading teams in implementing these strategies. Reporting to the CEO, the successful candidate will secure a role which is both challenging and rewarding. This role is suitable for an individual who is self-motivated, used to working independently and used to motivating and leading growing teams. Essential Duties and Responsibilities Development and implementation of the Brand strategy across Marketing, PR, VM and Ecommerce; Developing the marketing strategy for the global business; Developing and executing integrated online strategy with wider company marketing plans; Overseeing implementation of the marketing strategy - including campaigns, events, digital marketing, and PR; Oversee all digital marketing channels (e.g. website, blogs, emails and social media) to ensure brand consistency; Develop and implement the global store concept to ensure a consistent global image; Cultivate and maintain relationships with target media within the fashion and luxury industries and represent the brand at industry events as required; Working with the Head of Finance, prepare budgets; Measure ROI and KPIs and responsible for budget performance; Develop specific campaigns to create and maintain high levels of customer interaction; Working closely with the European Sales Director and APAC MD to identify, plan and successfully execute marketing and PR activities that will support business objectives; Motivating and ensuring that objectives are implemented by reporting teams; Work closely with product development team to define marketing materials and programs; Manage social media presence and direct programs to improve social media reputation and recognition; Drive continuous analysis of competitive environment and consumer trends, monitoring competition and generating ideas to stand out; Stay up-to-date with digital technology developments; Qualifications Education & Experience: Bachelor's degree in Marketing or Digital Technologies preferred; Professional membership (CIM) an advantage; Leadership Skills Proven work experience as a Marketing/Digital director; Demonstrable experience in designing and implementing successful offline and digital marketing campaigns; Strong understanding of how all current offline and digital marketing channels function; Solid knowledge of offline and online marketing tools and good practice; Experience of managing SEO/SEM, Google Analytics and CRM activities; Familiarity with web design; Excellent analytical and project management skills; Strong team management and communication (written and verbal) skills; Proven track record of success in senior marketing roles; Confident, driven and dynamic leader; Entrepreneurial mind-set with the ability to spot original branding opportunities; Applicants not contacted within six weeks should consider their applications unsuccessful. Information provided by applicants will be treated in strict confidence and will be used for recruitment purpose only. Upload your CV Please upload .doc, .pdf, .docx or .odt files under 5 MB I consent to Luxury Recruit using the above data to send me marketing emails, as detailed in the website privacy policy
An innovative and fast-growing eCommerce brand based in Fareham is seeking a Digital Marketing Manager to lead its digital marketing function. This is a pivotal role within a successful business known for its high-quality products, sold via Amazon, eBay, Shopify, and its own website. You will lead a team of six and shape the digital strategy to drive traffic, engagement, and sales across all platforms. Main Duties Manage and mentor a growing team, including campaign executives, PPC specialists, ecommerce administrators, and content creators Plan and execute data-driven digital marketing strategies across paid search, SEO, content marketing, and social media Oversee the full digital advertising budget, ensuring spend is tracked, analysed, and optimised for performance Lead go-to-market campaigns for new product launches across marketplaces including Amazon, eBay, and Shopify Work with the senior leadership team to ensure digital marketing goals align with commercial targets Report on KPIs and campaign performance, driving continuous improvement in ROI Skills and Knowledge Strong track record managing digital marketing teams within an eCommerce setting Expert-level knowledge of Google Ads, Meta campaigns, SEO, and marketplace advertising (e.g. Amazon & eBay) Budget ownership experience, with proven results optimising spend and scaling campaigns Confident in launching and promoting products across eCommerce platforms Strategic mindset with the ability to get hands-on when needed Strong communication and reporting skills Salary and Benefits £45-50K 25 days holiday plus bank holidays Mon-Fri 9am 5.00pm or slight variations, some work from home available Casual dress code Pension On site parking
Jul 23, 2025
Full time
An innovative and fast-growing eCommerce brand based in Fareham is seeking a Digital Marketing Manager to lead its digital marketing function. This is a pivotal role within a successful business known for its high-quality products, sold via Amazon, eBay, Shopify, and its own website. You will lead a team of six and shape the digital strategy to drive traffic, engagement, and sales across all platforms. Main Duties Manage and mentor a growing team, including campaign executives, PPC specialists, ecommerce administrators, and content creators Plan and execute data-driven digital marketing strategies across paid search, SEO, content marketing, and social media Oversee the full digital advertising budget, ensuring spend is tracked, analysed, and optimised for performance Lead go-to-market campaigns for new product launches across marketplaces including Amazon, eBay, and Shopify Work with the senior leadership team to ensure digital marketing goals align with commercial targets Report on KPIs and campaign performance, driving continuous improvement in ROI Skills and Knowledge Strong track record managing digital marketing teams within an eCommerce setting Expert-level knowledge of Google Ads, Meta campaigns, SEO, and marketplace advertising (e.g. Amazon & eBay) Budget ownership experience, with proven results optimising spend and scaling campaigns Confident in launching and promoting products across eCommerce platforms Strategic mindset with the ability to get hands-on when needed Strong communication and reporting skills Salary and Benefits £45-50K 25 days holiday plus bank holidays Mon-Fri 9am 5.00pm or slight variations, some work from home available Casual dress code Pension On site parking
Marketing Executive £28,000 £32,000 DOE Chandlers Ford Full Time Office Based Permanent Reports to: Group Marketing Manager About us: TS Group is a growing group of businesses with a strong presence in the UK and the GCC. We operate across process equipment, healthcare solutions, recruitment, and ecommerce, supporting a wide range of sectors. We re proud of our growth and the collaborative culture we ve built, and we re always looking for new ways to develop and strengthen our teams. As we continue to expand, we re looking for motivated people to join us and help support our success across all areas of the business. What we re looking for: We currently have a team of 7 covering digital marketing, SEO, web development, and graphic design. We re now looking to expand this team with someone who can support with a range of marketing activities, including content writing, product uploads, SEO, and other general marketing tasks, contributing to demand & lead generation. You should be very comfortable in a fast-paced, reactive environment with the ability to multitask across multiple projects, sectors, and tasks. Our biggest focus within the marketing team is lead generation, which will be at the core of everything you do. We re looking for someone passionate about marketing who s keen to get stuck in and make a real difference to each company within the group. Responsibilities for this role would include: Creating high-quality content across multiple sectors & companies for various channels, including blogs, case studies, product pages, and marketing collateral Assisting with enriching and qualifying leads in Salesforce/Pardot to ensure the sales team has all the relevant information to seize opportunities Trade show support for multiple tabletop shows, arranging merchandise, booking shows, liaising with sales on marketing collateral Uploads and edits to group websites Writing engaging content across various channels to encourage online growth and generate leads Cross-department collaboration for a variety of projects sales, engineering, etc. Email marketing Optimising & repurposing content General marketing tasks Required Skills/Experience: At least 1 year of experience in a marketing role Strong verbal and written communication skills this will be a content-heavy role Ability to commercialise highly technical data for various channels & audiences Strong research and analytical skills Able to multitask across different industries Confident in liaising with different teams and external suppliers Organised with great attention to detail Ability to work autonomously Desirable skills: Experience using WordPress Good understanding of SEO and experience in growing online presence Copywriting skills for landing pages & ad content Confident using GA4 & GSC Experience using Ahrefs/SEMRush Experience using Salesforce/Pardot Experience using Omnisend/Mailchimp or similar Comfortable assisting with social media as and when needed What can we offer? We fully encourage development and progression within your role Health insurance (benefit in kind) An exciting opportunity to be part of a growing business Genuine investment in you as a person and as part of our team Annual parties with the whole group Regular team outings 25 days holiday (inc. Christmas closure) plus bank holidays Pension scheme
Jul 23, 2025
Full time
Marketing Executive £28,000 £32,000 DOE Chandlers Ford Full Time Office Based Permanent Reports to: Group Marketing Manager About us: TS Group is a growing group of businesses with a strong presence in the UK and the GCC. We operate across process equipment, healthcare solutions, recruitment, and ecommerce, supporting a wide range of sectors. We re proud of our growth and the collaborative culture we ve built, and we re always looking for new ways to develop and strengthen our teams. As we continue to expand, we re looking for motivated people to join us and help support our success across all areas of the business. What we re looking for: We currently have a team of 7 covering digital marketing, SEO, web development, and graphic design. We re now looking to expand this team with someone who can support with a range of marketing activities, including content writing, product uploads, SEO, and other general marketing tasks, contributing to demand & lead generation. You should be very comfortable in a fast-paced, reactive environment with the ability to multitask across multiple projects, sectors, and tasks. Our biggest focus within the marketing team is lead generation, which will be at the core of everything you do. We re looking for someone passionate about marketing who s keen to get stuck in and make a real difference to each company within the group. Responsibilities for this role would include: Creating high-quality content across multiple sectors & companies for various channels, including blogs, case studies, product pages, and marketing collateral Assisting with enriching and qualifying leads in Salesforce/Pardot to ensure the sales team has all the relevant information to seize opportunities Trade show support for multiple tabletop shows, arranging merchandise, booking shows, liaising with sales on marketing collateral Uploads and edits to group websites Writing engaging content across various channels to encourage online growth and generate leads Cross-department collaboration for a variety of projects sales, engineering, etc. Email marketing Optimising & repurposing content General marketing tasks Required Skills/Experience: At least 1 year of experience in a marketing role Strong verbal and written communication skills this will be a content-heavy role Ability to commercialise highly technical data for various channels & audiences Strong research and analytical skills Able to multitask across different industries Confident in liaising with different teams and external suppliers Organised with great attention to detail Ability to work autonomously Desirable skills: Experience using WordPress Good understanding of SEO and experience in growing online presence Copywriting skills for landing pages & ad content Confident using GA4 & GSC Experience using Ahrefs/SEMRush Experience using Salesforce/Pardot Experience using Omnisend/Mailchimp or similar Comfortable assisting with social media as and when needed What can we offer? We fully encourage development and progression within your role Health insurance (benefit in kind) An exciting opportunity to be part of a growing business Genuine investment in you as a person and as part of our team Annual parties with the whole group Regular team outings 25 days holiday (inc. Christmas closure) plus bank holidays Pension scheme
Copywriter - German Language Hybrid Global eCommerce Brand Kensington, London Are you a creative Copywriter with a flair for compelling content and a passion for ecommerce? We're looking for a talented wordsmith to help shape the voice of our German websites - including a leading online platform for contact lenses and glasses. This is your opportunity to join a high-performing global brand where creativity meets commerce, and your words directly impact the customer experience. You'll be part of a collaborative, international copy team - crafting engaging, optimised content that informs, inspires, and drives results. Location : Hybrid working - 1-2 days/week in the Kensington office Contract : Full-time, Contract What You'll Be Doing Writing clear, persuasive copy for our German ecommerce websites Creating content for emails, paid social, PPC campaigns, and design assets Optimising copy to improve UX and conversion rates Monitoring market trends and competitors to guide content strategy Supporting web migration projects and conducting site functionality testing Ensuring accuracy across CRM systems, transactional emails, and customer touchpoints What You'll Bring Native-level German with excellent English communication skills 2+ years' experience writing for ecommerce websites Strong understanding of SEO, customer journeys, and content strategy Meticulous attention to detail and a creative, commercial mindset Experience with CMS platforms (e.g., CoreMedia, Magento) and SEO tools (Ahrefs, Semrush) A collaborative approach and confidence in a fast-paced, team-driven environment.
Jul 23, 2025
Seasonal
Copywriter - German Language Hybrid Global eCommerce Brand Kensington, London Are you a creative Copywriter with a flair for compelling content and a passion for ecommerce? We're looking for a talented wordsmith to help shape the voice of our German websites - including a leading online platform for contact lenses and glasses. This is your opportunity to join a high-performing global brand where creativity meets commerce, and your words directly impact the customer experience. You'll be part of a collaborative, international copy team - crafting engaging, optimised content that informs, inspires, and drives results. Location : Hybrid working - 1-2 days/week in the Kensington office Contract : Full-time, Contract What You'll Be Doing Writing clear, persuasive copy for our German ecommerce websites Creating content for emails, paid social, PPC campaigns, and design assets Optimising copy to improve UX and conversion rates Monitoring market trends and competitors to guide content strategy Supporting web migration projects and conducting site functionality testing Ensuring accuracy across CRM systems, transactional emails, and customer touchpoints What You'll Bring Native-level German with excellent English communication skills 2+ years' experience writing for ecommerce websites Strong understanding of SEO, customer journeys, and content strategy Meticulous attention to detail and a creative, commercial mindset Experience with CMS platforms (e.g., CoreMedia, Magento) and SEO tools (Ahrefs, Semrush) A collaborative approach and confidence in a fast-paced, team-driven environment.
Press Tab to Move to Skip to Content Link Salary: £86,900 to £100,333 + London Weighting (£5,319) depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. Location: Office Base is London: This is a hybrid role and the successful candidate will balance office working with home working ABOUT BBC STUDIOS BBC Studios is a world-renowned content studio and channels & streaming business, powered by British creativity, with a reach that touches audiences in every corner of the globe. We work with outstanding creative talent who are responsible for platform-defining shows from Strictly Come Dancing to Bluey, Prehistoric Planet to Planet Earth III. The range and quality of our content is unsurpassed, creating critical and commercial successes and global phenomena. From BAFTAs to RTS Awards, BBC Studios is Britain's most awarded production company and the only producer with three of the top ten shows on IMDB; we're the home of the widest-read English language news website in the world; and the UK's largest distributor of British content. ABOUT DIVISION About Brands and Licensing The BBC Studios Brands & Licensing division is the driving force in extending BBC Studios IP through innovative brand extensions, fostering deep fan engagement worldwide. Partnering our iconic brands - including Doctor Who and Bluey - with the world's biggest brands, promoters, and publishers, ignites the imagination of fans and creates memorable brand-fame moments. Our diverse portfolio spans consumer products, live entertainment, gaming, and publishing, while BBC Studios Social drives digital presence with over 6.5 billion social video views in 2023, offering advertising and branded content opportunities. Supported by award-winning teams, we focus on finding visionary opportunities to enhance global brand impact and digital growth. Through BBC Studios Brands & Licensing, global audiences have collectively spent a monthly average of: -4.75m hours listening to our music -1.5m hours reading our books and magazines -29.3m hours playing with our toys and figures -Over 48.8m hours engaging with our social media (Bluey hit over 2 billion global views across BBC Studios social portfolio last year, reaching every age, not just pre-school) -And have spent over 2.5m hours attending BBC Studios Live Events in 2023. About Digital Brands BBC Studios Digital Brands is a creative powerhouse of world class content. Built on everything that makes the BBC brilliant, BBC Studios curates, commissions and creates world class digital content that drives dedicated fandoms across the globe. With trusted brands such as Bluey, BBC Earth, Top Gear and Doctor Who, the business is driving forward with a new era of unskippable content. Powered by over 90 channels across major social platforms, BBC Studios Digital Brands combines global reach with the trust and consistency of BBC brands. In 2024, global audiences spent over 48.8 million hours engaging with with our social media, websites, podcasts and newsletters. Our devoted fandoms and incredible creators provide compelling audience-first opportunities for advertisers to create meaningful connections through unparalleled audience understanding. THE ROLE The Audience Growth & Strategy Director is responsible for driving audience growth across all platforms and channels with the ultimate aim of sustaining an engaged community of fans across our portfolio of IP and brands.This is an important role that sits at the intersection between the content teams and the commercial and operations teams.This person is managing a team responsible for creating a distribution strategy across all platforms including social media, branded websites, podcasts and newsletters and leverage data to connect these disparate channels to build a connected view on the customer journey from discovery through to subscription/membership/consumer revenues. This person will own the relationship with our third party e-commerce agency and be responsible for management and development of our online stores. They must ensure the customer journey is effectively linked to our e-commerce platform. This person will be adept at using data and analytics to understand how audiences engage with content and in turn can make informed decisions around social video distribution strategies, branded website design and functionality, search engines optimization, CRM strategies across owned and paid channels to drive customer acquisition. Audience growth strategies: Lead the development and implementation of strategies to grow an audience, using analytics and audience data to understand how audiences engage with content Content strategy: Work with editorial and content teams to build and implement content strategies that are informed by our understating of the wider audience Distribution strategy: Work with the commercial platforms teams to define a clear distribution strategy that is linked to the overall content strategy CRM: Lead the process of building customer segmentation strategies based on first party data to deliver personalised messaging that has maximum impact Cross functional collaboration: Be the conduit between CRM, web, and analytics teams to optimize fan journeys, SEO strategies, and data collection for enhanced audience engagement SEO: Take accountability for website search engine performance (SEO), ensuring that the site ranks high in relevant searches and attracts more visitors Measurement and testing: Define the measurement and testing strategies in collaboration with the insights and data team to optimise the customer journey with a keen focus on tracking and measuring key KPI's incl. LTV, AOV, CAC, ROI. Reporting: Set up regular reporting processes to provide clear guidance on campaign effectiveness, return on investment and performance against KPIs including audience target numbers E-Commerce: Build the capabilities for direct-to-consumer e-commerce and develop the consumer experience across the websites Inventory management: Work closely with merchandising teams to ensure we are taking products to market that are informed by our understanding of our customer base and wider audience. Digital Marketing: Collaborate with third-party agencies and internal marketing teams to execute paid digital marketing strategies across SEO, paid social and email marketing to grow online presence, acquire new customers and drive sales. Planning and Delivery: Work closely with the Digital planning director to activate these plans across the portfolio Product Strategy: Establish and develop product strategy for a portfolio of related products based on the strategic vision for the division and wider BBC objectives. Vendor Management: Own contracts with vendors, negotiate and influence to hold them accountable to the terms of the agreement. WHAT DOES IT TAKE? Key Criteria Ability to apply industry knowledge, market awareness, audience research and analytical insights to develop a robust audience growth strategy Great communication skills with evidence this person is able to build relationships with stakeholders to bring them on the journey to deliver on time and on budget Experience building the customer journey across multiple digital touchpoints be it social, newsletters, podcasts, branded websites Experience building CRM strategies with automated customer journeys Ideally have experience developing and implementing ecommerce offerings that act to convert digital audiences to paying customers Experience managing commercial and contractual relationships with third party suppliers and partners. NEXT STEPS We appreciate your interest in this position and understand how important this opportunity is to you. Due to the high volume of interest we may need to close the application period earlier than anticipated. This step is necessary to ensure we can provide a high level of attention and service to all applicants. Thank you for your understanding. Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. Redeployment The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. Information at a Glance This is your BBC At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain. Find out more about BBC Studios Life at BBC Studios • A flexible 35-hour working week with 26 days annual leave (plus bank holidays) and the option to buy an extra five days click apply for full job details
Jul 22, 2025
Full time
Press Tab to Move to Skip to Content Link Salary: £86,900 to £100,333 + London Weighting (£5,319) depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. Location: Office Base is London: This is a hybrid role and the successful candidate will balance office working with home working ABOUT BBC STUDIOS BBC Studios is a world-renowned content studio and channels & streaming business, powered by British creativity, with a reach that touches audiences in every corner of the globe. We work with outstanding creative talent who are responsible for platform-defining shows from Strictly Come Dancing to Bluey, Prehistoric Planet to Planet Earth III. The range and quality of our content is unsurpassed, creating critical and commercial successes and global phenomena. From BAFTAs to RTS Awards, BBC Studios is Britain's most awarded production company and the only producer with three of the top ten shows on IMDB; we're the home of the widest-read English language news website in the world; and the UK's largest distributor of British content. ABOUT DIVISION About Brands and Licensing The BBC Studios Brands & Licensing division is the driving force in extending BBC Studios IP through innovative brand extensions, fostering deep fan engagement worldwide. Partnering our iconic brands - including Doctor Who and Bluey - with the world's biggest brands, promoters, and publishers, ignites the imagination of fans and creates memorable brand-fame moments. Our diverse portfolio spans consumer products, live entertainment, gaming, and publishing, while BBC Studios Social drives digital presence with over 6.5 billion social video views in 2023, offering advertising and branded content opportunities. Supported by award-winning teams, we focus on finding visionary opportunities to enhance global brand impact and digital growth. Through BBC Studios Brands & Licensing, global audiences have collectively spent a monthly average of: -4.75m hours listening to our music -1.5m hours reading our books and magazines -29.3m hours playing with our toys and figures -Over 48.8m hours engaging with our social media (Bluey hit over 2 billion global views across BBC Studios social portfolio last year, reaching every age, not just pre-school) -And have spent over 2.5m hours attending BBC Studios Live Events in 2023. About Digital Brands BBC Studios Digital Brands is a creative powerhouse of world class content. Built on everything that makes the BBC brilliant, BBC Studios curates, commissions and creates world class digital content that drives dedicated fandoms across the globe. With trusted brands such as Bluey, BBC Earth, Top Gear and Doctor Who, the business is driving forward with a new era of unskippable content. Powered by over 90 channels across major social platforms, BBC Studios Digital Brands combines global reach with the trust and consistency of BBC brands. In 2024, global audiences spent over 48.8 million hours engaging with with our social media, websites, podcasts and newsletters. Our devoted fandoms and incredible creators provide compelling audience-first opportunities for advertisers to create meaningful connections through unparalleled audience understanding. THE ROLE The Audience Growth & Strategy Director is responsible for driving audience growth across all platforms and channels with the ultimate aim of sustaining an engaged community of fans across our portfolio of IP and brands.This is an important role that sits at the intersection between the content teams and the commercial and operations teams.This person is managing a team responsible for creating a distribution strategy across all platforms including social media, branded websites, podcasts and newsletters and leverage data to connect these disparate channels to build a connected view on the customer journey from discovery through to subscription/membership/consumer revenues. This person will own the relationship with our third party e-commerce agency and be responsible for management and development of our online stores. They must ensure the customer journey is effectively linked to our e-commerce platform. This person will be adept at using data and analytics to understand how audiences engage with content and in turn can make informed decisions around social video distribution strategies, branded website design and functionality, search engines optimization, CRM strategies across owned and paid channels to drive customer acquisition. Audience growth strategies: Lead the development and implementation of strategies to grow an audience, using analytics and audience data to understand how audiences engage with content Content strategy: Work with editorial and content teams to build and implement content strategies that are informed by our understating of the wider audience Distribution strategy: Work with the commercial platforms teams to define a clear distribution strategy that is linked to the overall content strategy CRM: Lead the process of building customer segmentation strategies based on first party data to deliver personalised messaging that has maximum impact Cross functional collaboration: Be the conduit between CRM, web, and analytics teams to optimize fan journeys, SEO strategies, and data collection for enhanced audience engagement SEO: Take accountability for website search engine performance (SEO), ensuring that the site ranks high in relevant searches and attracts more visitors Measurement and testing: Define the measurement and testing strategies in collaboration with the insights and data team to optimise the customer journey with a keen focus on tracking and measuring key KPI's incl. LTV, AOV, CAC, ROI. Reporting: Set up regular reporting processes to provide clear guidance on campaign effectiveness, return on investment and performance against KPIs including audience target numbers E-Commerce: Build the capabilities for direct-to-consumer e-commerce and develop the consumer experience across the websites Inventory management: Work closely with merchandising teams to ensure we are taking products to market that are informed by our understanding of our customer base and wider audience. Digital Marketing: Collaborate with third-party agencies and internal marketing teams to execute paid digital marketing strategies across SEO, paid social and email marketing to grow online presence, acquire new customers and drive sales. Planning and Delivery: Work closely with the Digital planning director to activate these plans across the portfolio Product Strategy: Establish and develop product strategy for a portfolio of related products based on the strategic vision for the division and wider BBC objectives. Vendor Management: Own contracts with vendors, negotiate and influence to hold them accountable to the terms of the agreement. WHAT DOES IT TAKE? Key Criteria Ability to apply industry knowledge, market awareness, audience research and analytical insights to develop a robust audience growth strategy Great communication skills with evidence this person is able to build relationships with stakeholders to bring them on the journey to deliver on time and on budget Experience building the customer journey across multiple digital touchpoints be it social, newsletters, podcasts, branded websites Experience building CRM strategies with automated customer journeys Ideally have experience developing and implementing ecommerce offerings that act to convert digital audiences to paying customers Experience managing commercial and contractual relationships with third party suppliers and partners. NEXT STEPS We appreciate your interest in this position and understand how important this opportunity is to you. Due to the high volume of interest we may need to close the application period earlier than anticipated. This step is necessary to ensure we can provide a high level of attention and service to all applicants. Thank you for your understanding. Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. Redeployment The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. Information at a Glance This is your BBC At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain. Find out more about BBC Studios Life at BBC Studios • A flexible 35-hour working week with 26 days annual leave (plus bank holidays) and the option to buy an extra five days click apply for full job details
The Channel Recruiter
Kings Langley, Hertfordshire
JOB TITLE : Amazon PPC Coordinator SALARY: £30,000-£35,000 plus 10% bonus BENEFITS: 25 days holiday (increasing to 30 after 5 years), Pension, Discount programme, Optional Private Health Insurance and Dental Insurance, Flexible Hybrid working Do you have experience in building, optimising and reporting Amazon campaigns? Do you have experience in performance marketing and want to join a world leading company within consumer electronics? If so, we have the role for you! We are working with one of the world s leading consumer electronics accessories and wireless technology manufacturers. Due to growth, we are looking for an Amazon PPC Coordinator to join their EMEA team. You will be responsible for building, optimising and reporting on Amazon campaigns along with other delegated tasks within the PPC team. LOCATION : Kings Langley Hybrid (2 days per week in the office) JOB SPECIFICATION: Amazon PPC Coordinator This role sits within the eCommerce team supporting the Marketing team. Other responsibilities include: You will create and monitor advertising campaigns on Amazon advertising, driving positive results. You ll be responsible for supporting new product introductions, helping to ensure organise and paid media is leveraged to deliver successful launches and maintain market share growth on Amazon. Collaborating regularly with the Digital Marketing team on activity planning, to ensure alignment of marketing goals and delivery of the eCommerce Strategy Producing performance marketing reports on both organic and paid search activity for actionable insights Exploring opportunities to capture, share and implement marketing best practice across the business REQUIREMENTS: Amazon PPC Coordinator We are looking for an experienced PPC expert someone who has a growth hacker mindset. You ll need to be familiar with paid advertising, specifically Pay Per Click (PPC) advertising within Amazon Ads. We d also like you to have search engine marketing experience include SEO. Speaking another European language would be highly advantageous such as German, French, Italian, Swedish or Dutch.
Jul 22, 2025
Full time
JOB TITLE : Amazon PPC Coordinator SALARY: £30,000-£35,000 plus 10% bonus BENEFITS: 25 days holiday (increasing to 30 after 5 years), Pension, Discount programme, Optional Private Health Insurance and Dental Insurance, Flexible Hybrid working Do you have experience in building, optimising and reporting Amazon campaigns? Do you have experience in performance marketing and want to join a world leading company within consumer electronics? If so, we have the role for you! We are working with one of the world s leading consumer electronics accessories and wireless technology manufacturers. Due to growth, we are looking for an Amazon PPC Coordinator to join their EMEA team. You will be responsible for building, optimising and reporting on Amazon campaigns along with other delegated tasks within the PPC team. LOCATION : Kings Langley Hybrid (2 days per week in the office) JOB SPECIFICATION: Amazon PPC Coordinator This role sits within the eCommerce team supporting the Marketing team. Other responsibilities include: You will create and monitor advertising campaigns on Amazon advertising, driving positive results. You ll be responsible for supporting new product introductions, helping to ensure organise and paid media is leveraged to deliver successful launches and maintain market share growth on Amazon. Collaborating regularly with the Digital Marketing team on activity planning, to ensure alignment of marketing goals and delivery of the eCommerce Strategy Producing performance marketing reports on both organic and paid search activity for actionable insights Exploring opportunities to capture, share and implement marketing best practice across the business REQUIREMENTS: Amazon PPC Coordinator We are looking for an experienced PPC expert someone who has a growth hacker mindset. You ll need to be familiar with paid advertising, specifically Pay Per Click (PPC) advertising within Amazon Ads. We d also like you to have search engine marketing experience include SEO. Speaking another European language would be highly advantageous such as German, French, Italian, Swedish or Dutch.
Our client is a UK-based founder led company specialising in premium, natural dog food delivered directly to customers through a subscription model. They provide shelf-stable, rehydrated dog food made from natural ingredients, including proteins like chicken, duck, and salmon, complemented by fruits and vegetables. Their recipes are designed to offer functional health benefits for dogs This innovative approach, coupled with a direct-to-consumer subscription model, allows them to personalise meal plans to individual dogs' needs, addressing everything from allergies to sensitive stomachs. They are proud to have served over 42 million meals and have thousands of success stories, with 91% of customers reporting overall health improvements in their dogs after switching to Pure. Backed by vets and formulated by nutritionists, their focus is always on putting paws and people first. With significant recent investment and a growth rate of over 200% in the last two years, they are in an exciting phase of expansion, both in the UK and internationally and looking for a Head of Growth / Head of Paid Media to join the leadership team. About the role Reporting to the Customer Growth Director, you will be a pivotal member of the Leadership Team, responsible for defining and executing the overarching growth and digital marketing strategy. This role demands a strategic, but executional biased leader with a strong data-driven and customer-centric approach, capable of leading and optimising all digital marketing channels, fostering innovation within internal and external teams, and collaborating cross-functionally to enhance the entire customer journey. You will be instrumental in driving customer acquisition, revenue growth, and brand awareness in a fast-paced D2C and eCommerce environment. This is a hybrid role working out of the office in Leeds 3 days per week. Key responsibilities Include Strategic Leadership: Develop and own the comprehensive growth and digital marketing strategy, aligning closely with the wider Leadership Team and Ops Board to meet broader company objectives. Channel Management & Optimisation: Oversee and optimise the performance of all digital channels (paid social, PPC, SEO, affiliates, programmatic, and emerging platforms), staying abreast of industry best practices and innovation. Establish KPIs, monitor performance with robust reporting frameworks, and ensure proper attribution models are in place. Move with pace to evaluate and implement new channels, tools, and technologies. Agency Management: Lead relationships with digital and creative agencies, ensuring alignment with brand messaging and performance goals, while effectively managing budgets, timelines, and deliverables. Team Development & Culture: Build, mentor, and inspire a high-performing internal team, championing a culture of continuous testing, learning, and knowledge sharing - and foster the same with relevant external teams/agencies. Data-Driven Decision Making: Leverage analytics, customer insights, and market research to inform strategic direction, identify growth opportunities, and drive iterative improvements. Cross-Functional Collaboration: Collaborate closely with CRM/retention, tech, finance, creative, and brand teams to create cohesive strategies that enhance the entire customer journey. Partner with product and technology teams to optimise landing pages, funnels, and platforms for conversion and user experience. Customer-Centric Focus: Ensure the customer experience is central to all campaigns and touchpoints, maintaining high standards of brand integrity. About You Proven track record in a senior marketing leadership role (Head of Growth, Head of Digital, or similar) within a fast-paced D2C or eCommerce business;. Extensive and up-to-date knowledge of key digital marketing channels, including advanced strategies in paid social, PPC, SEO, affiliates, and programmatic advertising, demonstrating an understanding of current and future trends. Strong analytical acumen with the ability to interpret complex data sets, attribution models and derive actionable insights, and utilise data effectively for strategic decision-making and performance optimisation in a rapidly evolving digital landscape. Experience managing significant marketing budgets (multi-million pound) and a proven history of effectively overseeing multiple agency relationships to drive ROI. Demonstrated leadership experience with success in building, mentoring, and developing high-performing marketing teams, fostering a culture of innovation and continuous learning. Familiarity and practical experience with a range of current marketing technology tools, including advanced analytics platforms (e.g., Google Analytics 4), marketing automation systems, diverse advertising platforms, and business intelligence (BI) dashboards, with an eye for evaluating and adopting new technologies. Bachelor's degree in Marketing, Business, or a related field; a Master's degree or relevant professional certifications are a plus. Experience in the pet or subscription box industry is beneficial but not essential. We would love to respond to every application however due to the volume of applications we receive this isn't always possible. If you have not heard within 2 weeks of applying, please assume on this occasion that your application has not been shortlisted. We may retain your CV to contact you about future employment opportunities that are being managed by The Growth Foundation Talent. The Growth Foundation Talent is deeply committed to building a diverse & inclusive workplace and welcomes applications from all sections of the community. Current opportunities
Jul 21, 2025
Full time
Our client is a UK-based founder led company specialising in premium, natural dog food delivered directly to customers through a subscription model. They provide shelf-stable, rehydrated dog food made from natural ingredients, including proteins like chicken, duck, and salmon, complemented by fruits and vegetables. Their recipes are designed to offer functional health benefits for dogs This innovative approach, coupled with a direct-to-consumer subscription model, allows them to personalise meal plans to individual dogs' needs, addressing everything from allergies to sensitive stomachs. They are proud to have served over 42 million meals and have thousands of success stories, with 91% of customers reporting overall health improvements in their dogs after switching to Pure. Backed by vets and formulated by nutritionists, their focus is always on putting paws and people first. With significant recent investment and a growth rate of over 200% in the last two years, they are in an exciting phase of expansion, both in the UK and internationally and looking for a Head of Growth / Head of Paid Media to join the leadership team. About the role Reporting to the Customer Growth Director, you will be a pivotal member of the Leadership Team, responsible for defining and executing the overarching growth and digital marketing strategy. This role demands a strategic, but executional biased leader with a strong data-driven and customer-centric approach, capable of leading and optimising all digital marketing channels, fostering innovation within internal and external teams, and collaborating cross-functionally to enhance the entire customer journey. You will be instrumental in driving customer acquisition, revenue growth, and brand awareness in a fast-paced D2C and eCommerce environment. This is a hybrid role working out of the office in Leeds 3 days per week. Key responsibilities Include Strategic Leadership: Develop and own the comprehensive growth and digital marketing strategy, aligning closely with the wider Leadership Team and Ops Board to meet broader company objectives. Channel Management & Optimisation: Oversee and optimise the performance of all digital channels (paid social, PPC, SEO, affiliates, programmatic, and emerging platforms), staying abreast of industry best practices and innovation. Establish KPIs, monitor performance with robust reporting frameworks, and ensure proper attribution models are in place. Move with pace to evaluate and implement new channels, tools, and technologies. Agency Management: Lead relationships with digital and creative agencies, ensuring alignment with brand messaging and performance goals, while effectively managing budgets, timelines, and deliverables. Team Development & Culture: Build, mentor, and inspire a high-performing internal team, championing a culture of continuous testing, learning, and knowledge sharing - and foster the same with relevant external teams/agencies. Data-Driven Decision Making: Leverage analytics, customer insights, and market research to inform strategic direction, identify growth opportunities, and drive iterative improvements. Cross-Functional Collaboration: Collaborate closely with CRM/retention, tech, finance, creative, and brand teams to create cohesive strategies that enhance the entire customer journey. Partner with product and technology teams to optimise landing pages, funnels, and platforms for conversion and user experience. Customer-Centric Focus: Ensure the customer experience is central to all campaigns and touchpoints, maintaining high standards of brand integrity. About You Proven track record in a senior marketing leadership role (Head of Growth, Head of Digital, or similar) within a fast-paced D2C or eCommerce business;. Extensive and up-to-date knowledge of key digital marketing channels, including advanced strategies in paid social, PPC, SEO, affiliates, and programmatic advertising, demonstrating an understanding of current and future trends. Strong analytical acumen with the ability to interpret complex data sets, attribution models and derive actionable insights, and utilise data effectively for strategic decision-making and performance optimisation in a rapidly evolving digital landscape. Experience managing significant marketing budgets (multi-million pound) and a proven history of effectively overseeing multiple agency relationships to drive ROI. Demonstrated leadership experience with success in building, mentoring, and developing high-performing marketing teams, fostering a culture of innovation and continuous learning. Familiarity and practical experience with a range of current marketing technology tools, including advanced analytics platforms (e.g., Google Analytics 4), marketing automation systems, diverse advertising platforms, and business intelligence (BI) dashboards, with an eye for evaluating and adopting new technologies. Bachelor's degree in Marketing, Business, or a related field; a Master's degree or relevant professional certifications are a plus. Experience in the pet or subscription box industry is beneficial but not essential. We would love to respond to every application however due to the volume of applications we receive this isn't always possible. If you have not heard within 2 weeks of applying, please assume on this occasion that your application has not been shortlisted. We may retain your CV to contact you about future employment opportunities that are being managed by The Growth Foundation Talent. The Growth Foundation Talent is deeply committed to building a diverse & inclusive workplace and welcomes applications from all sections of the community. Current opportunities
The Digital Marketing Manager will lead and execute marketing strategies to enhance brand visibility, drive customer engagement, and increase revenue for a retail-focused organisation. This is an exciting opportunity to make a tangible impact by managing digital campaigns and overseeing the marketing function. Client Details This retail business is a well-established, medium-sized organisation with a strong presence in its sector. Known for its innovative products and commitment to quality, this company offers an engaging environment within the marketing and agency department. Description Key responsibilities of the Digital Marketing Manager: Lead the development and execution of a comprehensive digital marketing strategy focused on performance, lead generation and nurturing, and B2B customer acquisition, with scalable support for future B2C initiatives. Oversee eCommerce strategy and execution across Shopify and Magento, including UX enhancements, CRO, site architecture, and digital merchandising. Maximise the use of Salesforce for segmentation, campaign automation, lead management, and performance analytics. Align digital marketing initiatives with commercial objectives through impactful, multi-channel campaigns. Plan, manage, and optimise integrated marketing campaigns across Google Ads, paid social, SEO (SEMrush), email (Salesforce Marketing Cloud), and retargeting platforms. Own the full campaign lifecycle-from concept and execution to analysis and optimisation. Oversee the creation of content and creative assets, ensuring brand consistency and campaign relevance. Track and analyse key metrics including ROI, CAC, CLV, ROAS, CTR, conversion rates, and lead quality. Implement a data-driven approach to refine strategies and improve overall marketing effectiveness. Develop dashboards and performance reports to support decision-making and demonstrate ROI. Design and implement lead nurturing and customer retention programs through Salesforce and email marketing tools. Ensure full compliance with GDPR, PECR, and data governance best practices. Manage customer touchpoints across email, website, and ecommerce to drive engagement and lifetime value. Oversee content publishing and SEO performance on WordPress platforms. Collaborate with ecommerce and development teams to deliver high-performing landing pages, product launches, and technical enhancements. Profile A successful Digital Marketing Manager should have: Extensive of experience in digital marketing, with deep expertise in eCommerce and performance-driven B2B strategies. Demonstrated success in designing, executing, and optimising end-to-end digital campaigns across multiple channels. Skilled in using Salesforce CRM and Marketing Cloud for campaign automation, segmentation, and performance tracking. Hands-on experience with platforms including Shopify, Magento, SEMrush, GA4, Google Ads, and major paid social channels. Data-driven and analytical, with a strong ability to interpret metrics and leverage dashboards to guide strategic decisions. Extensive background in B2B lead generation, nurturing, and conversion within complex sales cycles and stakeholder environments. Able to work from Liverpool on a hybrid basis. Job Offer Competitive salary of approximately 40,000 to 50,00 per annum. Permanent role with opportunities for growth within the organisation. Collaborative and supportive work environment in the marketing and agency sector. Chance to work with a respected retail company known for its high-quality offerings. Engaging and varied responsibilities offering professional development opportunities.
Jul 17, 2025
Full time
The Digital Marketing Manager will lead and execute marketing strategies to enhance brand visibility, drive customer engagement, and increase revenue for a retail-focused organisation. This is an exciting opportunity to make a tangible impact by managing digital campaigns and overseeing the marketing function. Client Details This retail business is a well-established, medium-sized organisation with a strong presence in its sector. Known for its innovative products and commitment to quality, this company offers an engaging environment within the marketing and agency department. Description Key responsibilities of the Digital Marketing Manager: Lead the development and execution of a comprehensive digital marketing strategy focused on performance, lead generation and nurturing, and B2B customer acquisition, with scalable support for future B2C initiatives. Oversee eCommerce strategy and execution across Shopify and Magento, including UX enhancements, CRO, site architecture, and digital merchandising. Maximise the use of Salesforce for segmentation, campaign automation, lead management, and performance analytics. Align digital marketing initiatives with commercial objectives through impactful, multi-channel campaigns. Plan, manage, and optimise integrated marketing campaigns across Google Ads, paid social, SEO (SEMrush), email (Salesforce Marketing Cloud), and retargeting platforms. Own the full campaign lifecycle-from concept and execution to analysis and optimisation. Oversee the creation of content and creative assets, ensuring brand consistency and campaign relevance. Track and analyse key metrics including ROI, CAC, CLV, ROAS, CTR, conversion rates, and lead quality. Implement a data-driven approach to refine strategies and improve overall marketing effectiveness. Develop dashboards and performance reports to support decision-making and demonstrate ROI. Design and implement lead nurturing and customer retention programs through Salesforce and email marketing tools. Ensure full compliance with GDPR, PECR, and data governance best practices. Manage customer touchpoints across email, website, and ecommerce to drive engagement and lifetime value. Oversee content publishing and SEO performance on WordPress platforms. Collaborate with ecommerce and development teams to deliver high-performing landing pages, product launches, and technical enhancements. Profile A successful Digital Marketing Manager should have: Extensive of experience in digital marketing, with deep expertise in eCommerce and performance-driven B2B strategies. Demonstrated success in designing, executing, and optimising end-to-end digital campaigns across multiple channels. Skilled in using Salesforce CRM and Marketing Cloud for campaign automation, segmentation, and performance tracking. Hands-on experience with platforms including Shopify, Magento, SEMrush, GA4, Google Ads, and major paid social channels. Data-driven and analytical, with a strong ability to interpret metrics and leverage dashboards to guide strategic decisions. Extensive background in B2B lead generation, nurturing, and conversion within complex sales cycles and stakeholder environments. Able to work from Liverpool on a hybrid basis. Job Offer Competitive salary of approximately 40,000 to 50,00 per annum. Permanent role with opportunities for growth within the organisation. Collaborative and supportive work environment in the marketing and agency sector. Chance to work with a respected retail company known for its high-quality offerings. Engaging and varied responsibilities offering professional development opportunities.
