Job Description
About us at Hounslow
We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.
As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form.
Our Benefits
If you join us, you'll have access to a range of employee benefits. Read more about these here.
About The Role
This is an exciting opportunity to be part of the Domestic and Sexual Abuse Team as the MARAC coordinator. The Domestic and Sexual Abuse Team is a dedicated team working to improve the safety and wellbeing of our residents. We are looking for a committed and proactive MARAC coordinator to help to deliver an effective multi-agency response to high-risk domestic abuse cases.
This vital role includes MARAC coordination, referral management, maintaining detailed documentation, record keeping and deliver MARAC training to partner agencies.
About The Team You'll Be Working In
As the MARAC coordinator, you will be joining the councils Domestic and Sexual Abuse Team. This service exists to end the harm perpetrated through domestic abuse. Our goal is to both prevent abuse and offer support services that address the needs of survivors and their children.
The Domestic and Sexual Abuse Team sits within the Community Safety Team which is responsible for providing life-saving frontline services, co-ordinating work across different disciplines, strengthening partnership and collaborative work, implementing innovative projects, and ensuring Hounslow Council fulfils its statutory duties to make Hounslow safer for everyone.
The Domestic and Sexual Abuse Team are a team of Independent Domestic and Sexual Violence Advisors, Parent and Child Domestic Abuse Workers and a Domestic Abuse Programme team who are dedicated to developing and facilitating groups addressing Violence Against Women and Girls in Hounslow borough.
You will receive the full support from an experienced line manager and can expect a variety of development and training opportunities. You will also have access to external clinical supervision.
If you are passionate about ending domestic abuse, believe in prevention, intervention and safeguarding, this could be a great opportunity for you to help keep Hounslow residents safe.
About You
Are you a compassionate, motivated and highly organised individual with a strong commitment to safeguarding adults and children affected by domestic and sexual abuse?
You will:
- Act as the first point of contact for receiving referrals, responding to enquiries, and providing support and advice about MARAC to professionals
- Arrange all daily and monthly meetings on teams or face to face. Ensure referrers are invited and are familiar with the MARAC confidentiality policy prior to attendance.
- Facilitate consistency in the referral of MARAC cases; by working closely with partner agencies and colleagues and ensure they are familiar with the MARAC referral threshold and process, their role and responsibilities and completions of MARAC forms to ensure that all relevant data is collected.
- Produce on a daily and monthly basis, high quality agendas and accurate minutes, delivered within deadlines set and to ensure that any information shared in the conduct of these duties is in line with the MARAC Information Sharing Protocol and GDPR compliant.
- Collect relevant data and produce quarterly performance reports and returns for a variety of audiences including for SafeLives
If the points below resonate with you, we'd love you to put in an application:
- You are highly motivated, enthusiastic, and always willing to help and go the extra mile to support survivors of domestic abuse.
- You are experienced in providing administrative support to a high standard with attention to detail.
- You can juggle a demanding workload with minimal supervision, producing high quality work.
- A Basic DBS check is required.
Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box. At Hounslow, we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for the job or be perfect for one of our other roles!
When Interviews Will Be Held And Who To Contact
The key information you need about the role should be in the role profile, but if you have any further questions about the role, please contact:
Email:
Telephone:
Interviews for this job will be held during week commencing 29th August 2025.
(Internal Candidates: please seek line manager approval before applying for this role as secondment.)
Closing date: 3 rd August 2025
To apply for this role, please visit our website using the button provided.
