Managers - Investigations set the vision, direction, and culture of their teams by managing individual and team performance expectations and goals, providing individual coaching feedback sessions and weekly one-on-ones that focus on making our platforms safer to transact, improving customer satisfaction, monitoring real time service levels and schedule adherence, and serving as leaders and point of contact for escalated contact resolution of a supervisory nature. In charge of managing a team of Investigation specialists who investigate transactions on Amazon platforms and take appropriate actions based on processes, tools and high-judgment decisions. Provide leadership and administrative support to their team and manage them to achieve and constantly improve service levels based on forecast and capacity, minimize the impact of bad debt by achieving targets, achieve process improvement, ensure road mapped project execution (and identify new ones), and focus on the people development of their team. In addition to being responsible for achieving and exceeding team's defined metrics through sustainable change or process improvement. She / he will be expected to participate in strategic planning, project road mapping activities of the team. Identify trends in team performance and recommends/ implements change to constantly raise the Performance levels in the team. Expected to participate in projects that involve one (or more) teams within the Organization and that address issues outside the normal areas of responsibility or expertise required by their process. Key job responsibilities The Key to success in this role is the ability to understand the Transaction Management group's vision and make independent decisions with sound judgment to manage their teams to attain that vision. The incumbent is required to demonstrate performance in the following areas: Metrics - by consistently leading their team to meet and exceed service levels and targets in reducing bad debt for their Company and maintain the performance and metrics of all team members, and hence the team at expected levels. Process Improvement - by delivering significant Business impacts and/ or contributions to their company through improvement to quality, productivity, or customer experience. Work with peer technical teams in Amazon to articulate and prioritize feature needs for investigation tool sets. Consistently demonstrate timely delivery of projects on roadmap to support the team and department vision. People Development - by developing the Performance levels, career and skills of their Investigator teams through continuous closure of performance feedback loops. Possess ability to recruit excellent team members into their team and Amazon. Business Exposure - by using their exposure to team's technical or business areas, their understanding of Amazon's marketplace, trends and fraud issues impacting the retail industry, to share ideas with Management that positively influence the vision for the Selling Partner Risk Operations group. Judgment and Discretion: The incumbent has direct responsibility over multiple functions and processes in the Selling Partner Risk Operation. The individual consistently exercises discretion in tactical and strategic decision making/problem solving and routinely reports to management chain as required. The individual takes decisions that are documented, and involve partnering with other internal stakeholder/teams as appropriate and required when making decisions that have wider impact. BASIC QUALIFICATIONS - 1+ years of operational and/or retail management experience - 1+ years of team management experience - Ability to function in an ambiguous, fast paced work environment PREFERRED QUALIFICATIONS - Experience with six sigma tools and Lean techniques MBA in relevant field of Operations Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 29, 2025
Full time
Managers - Investigations set the vision, direction, and culture of their teams by managing individual and team performance expectations and goals, providing individual coaching feedback sessions and weekly one-on-ones that focus on making our platforms safer to transact, improving customer satisfaction, monitoring real time service levels and schedule adherence, and serving as leaders and point of contact for escalated contact resolution of a supervisory nature. In charge of managing a team of Investigation specialists who investigate transactions on Amazon platforms and take appropriate actions based on processes, tools and high-judgment decisions. Provide leadership and administrative support to their team and manage them to achieve and constantly improve service levels based on forecast and capacity, minimize the impact of bad debt by achieving targets, achieve process improvement, ensure road mapped project execution (and identify new ones), and focus on the people development of their team. In addition to being responsible for achieving and exceeding team's defined metrics through sustainable change or process improvement. She / he will be expected to participate in strategic planning, project road mapping activities of the team. Identify trends in team performance and recommends/ implements change to constantly raise the Performance levels in the team. Expected to participate in projects that involve one (or more) teams within the Organization and that address issues outside the normal areas of responsibility or expertise required by their process. Key job responsibilities The Key to success in this role is the ability to understand the Transaction Management group's vision and make independent decisions with sound judgment to manage their teams to attain that vision. The incumbent is required to demonstrate performance in the following areas: Metrics - by consistently leading their team to meet and exceed service levels and targets in reducing bad debt for their Company and maintain the performance and metrics of all team members, and hence the team at expected levels. Process Improvement - by delivering significant Business impacts and/ or contributions to their company through improvement to quality, productivity, or customer experience. Work with peer technical teams in Amazon to articulate and prioritize feature needs for investigation tool sets. Consistently demonstrate timely delivery of projects on roadmap to support the team and department vision. People Development - by developing the Performance levels, career and skills of their Investigator teams through continuous closure of performance feedback loops. Possess ability to recruit excellent team members into their team and Amazon. Business Exposure - by using their exposure to team's technical or business areas, their understanding of Amazon's marketplace, trends and fraud issues impacting the retail industry, to share ideas with Management that positively influence the vision for the Selling Partner Risk Operations group. Judgment and Discretion: The incumbent has direct responsibility over multiple functions and processes in the Selling Partner Risk Operation. The individual consistently exercises discretion in tactical and strategic decision making/problem solving and routinely reports to management chain as required. The individual takes decisions that are documented, and involve partnering with other internal stakeholder/teams as appropriate and required when making decisions that have wider impact. BASIC QUALIFICATIONS - 1+ years of operational and/or retail management experience - 1+ years of team management experience - Ability to function in an ambiguous, fast paced work environment PREFERRED QUALIFICATIONS - Experience with six sigma tools and Lean techniques MBA in relevant field of Operations Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Senior Investigator Location: SW1. Hybrid working 40% in office but need to be flexible due to the nature of the position. Contract Length: Temporary - 6 months Hourly Rate: 22.88 Are you an experienced investigator looking for an engaging and impactful role within the Central Government. Our client is seeking a Senior Investigator to lead complex investigations This is an excellent opportunity to work alongside a multidisciplinary team dedicated to achieving successful outcomes in high-profile cases. Key Responsibilities: Lead strands of investigations into suspected fraud, ensuring adherence to legislation, policy, and procedural guidelines. Collaborate closely with the Principal Investigator to obtain key evidence and manage a team of investigators. Conduct thorough investigations from inception to prosecution, contributing to the unique approach of our client's organisation. Regularly review investigations, providing updates and briefings to senior colleagues. Oversee the collection of suspect and witness accounts, strategically directing lines of inquiry. Produce concise and accurate witness statements, financial reports, and documentation in compliance with the Criminal Procedure and Investigations Act 1996. Provide evidence in court when required, ensuring a solid presentation of findings. Line manage junior investigators, setting objectives and monitoring performance, while addressing performance issues as needed. Assist with additional duties, including providing support for the Principal Investigator when required. Essential Skills and Experience: Proven track record in a leading role within a complex, multi-strand legal or investigative environment, demonstrating successful case outcomes. Strong financial literacy with the ability to analyse financial records effectively. Understanding of risk management and information security practises. Experience in drafting clear and precise witness statements and investigation reports. Comprehensive knowledge of investigatory practises, including disclosure procedures and interviewing techniques. Familiarity with interrogating large data sets in relation to investigations. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 28, 2025
Seasonal
Senior Investigator Location: SW1. Hybrid working 40% in office but need to be flexible due to the nature of the position. Contract Length: Temporary - 6 months Hourly Rate: 22.88 Are you an experienced investigator looking for an engaging and impactful role within the Central Government. Our client is seeking a Senior Investigator to lead complex investigations This is an excellent opportunity to work alongside a multidisciplinary team dedicated to achieving successful outcomes in high-profile cases. Key Responsibilities: Lead strands of investigations into suspected fraud, ensuring adherence to legislation, policy, and procedural guidelines. Collaborate closely with the Principal Investigator to obtain key evidence and manage a team of investigators. Conduct thorough investigations from inception to prosecution, contributing to the unique approach of our client's organisation. Regularly review investigations, providing updates and briefings to senior colleagues. Oversee the collection of suspect and witness accounts, strategically directing lines of inquiry. Produce concise and accurate witness statements, financial reports, and documentation in compliance with the Criminal Procedure and Investigations Act 1996. Provide evidence in court when required, ensuring a solid presentation of findings. Line manage junior investigators, setting objectives and monitoring performance, while addressing performance issues as needed. Assist with additional duties, including providing support for the Principal Investigator when required. Essential Skills and Experience: Proven track record in a leading role within a complex, multi-strand legal or investigative environment, demonstrating successful case outcomes. Strong financial literacy with the ability to analyse financial records effectively. Understanding of risk management and information security practises. Experience in drafting clear and precise witness statements and investigation reports. Comprehensive knowledge of investigatory practises, including disclosure procedures and interviewing techniques. Familiarity with interrogating large data sets in relation to investigations. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Blue Badge Fraud Investigator Location: Shire Hall, GL1 2TG Start Date: ASAP Contract Duration: 12+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 350.00 per day Job Ref: (phone number removed) Responsibilities Undertake Blue Badge Fraud (BBF) activities and investigation on behalf of Gloucestershire County Council. Collect data on badge usage through spot checks and compliance visits, analyzing patterns to identify misuse. Address unauthorized use of blue badges and prepare cases for prosecution in collaboration with the Council Legal Services Team. Conduct investigations to identify misuse involving lost or stolen badges. Prepare cases for prosecution using relevant legislation, including the Fraud Act 2006 and the Theft Act 1968. Spend at least 50% of time conducting street investigations. Report on prosecution progress and produce monthly summaries for the Council s Parking Manager. Attend meetings with the Council Parking Manager and other representatives as requested. Prepare high-standard prosecution cases, including necessary legal documents and evidence. Maintain a central exhibit register and draft witness statements. Collaborate with the Courts and police to investigate defendants' histories and manage unused material. Work two days per week, including potential weekend work, and attend court cases as required. Engage in training and PACE interviews in partnership with the Trading Standards Team. Act on referrals and intelligence to investigate Blue Badge Scheme misuse. Liaise with local police and other agencies to secure successful prosecutions. Participate in joint operations with police for BBF investigations. Develop and implement a media campaign against Blue Badge Scheme misuse. Provide transport and equipment necessary for investigations and evidence collection. Person Specification Experience as a police detective with detailed knowledge of relevant legislation. Excellent communication skills and ability to work professionally with stakeholders. Capability to work with Gloucestershire Police, GCC Legal Services Team, and other stakeholders. Proficiency in maintaining confidentiality and managing sensitive information. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Jul 24, 2025
Contractor
Blue Badge Fraud Investigator Location: Shire Hall, GL1 2TG Start Date: ASAP Contract Duration: 12+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 350.00 per day Job Ref: (phone number removed) Responsibilities Undertake Blue Badge Fraud (BBF) activities and investigation on behalf of Gloucestershire County Council. Collect data on badge usage through spot checks and compliance visits, analyzing patterns to identify misuse. Address unauthorized use of blue badges and prepare cases for prosecution in collaboration with the Council Legal Services Team. Conduct investigations to identify misuse involving lost or stolen badges. Prepare cases for prosecution using relevant legislation, including the Fraud Act 2006 and the Theft Act 1968. Spend at least 50% of time conducting street investigations. Report on prosecution progress and produce monthly summaries for the Council s Parking Manager. Attend meetings with the Council Parking Manager and other representatives as requested. Prepare high-standard prosecution cases, including necessary legal documents and evidence. Maintain a central exhibit register and draft witness statements. Collaborate with the Courts and police to investigate defendants' histories and manage unused material. Work two days per week, including potential weekend work, and attend court cases as required. Engage in training and PACE interviews in partnership with the Trading Standards Team. Act on referrals and intelligence to investigate Blue Badge Scheme misuse. Liaise with local police and other agencies to secure successful prosecutions. Participate in joint operations with police for BBF investigations. Develop and implement a media campaign against Blue Badge Scheme misuse. Provide transport and equipment necessary for investigations and evidence collection. Person Specification Experience as a police detective with detailed knowledge of relevant legislation. Excellent communication skills and ability to work professionally with stakeholders. Capability to work with Gloucestershire Police, GCC Legal Services Team, and other stakeholders. Proficiency in maintaining confidentiality and managing sensitive information. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Our client A leading international law firm is seeking a talented Senior Associate to join their Civil Fraud & Asset Recovery Litigation team in London. Position Overview As a Senior Associate, you will play a crucial role in managing a diverse caseload of civil fraud and asset recovery matters. You will handle sophisticated and high-stakes commercial litigation matters, frequently involving international aspects, and provide counsel to a diverse client base comprising corporations, financial institutions, and high-net-worth individuals. This position offers the opportunity to develop your expertise, contribute to business development initiatives, and progress your career within a supportive and dynamic team. Responsibilities Handle high-value, complex commercial disputes, domestically and internationally, with an emphasis on the financial services sector Advise clients on contentious issues, often with cross-border dimensions Prepare witness statements, pleadings, and court applications Coordinate with and instruct barristers, overseas counsel, forensic experts, investigators, and other professional advisors Represent clients at court hearings, mediations, and settlement negotiations Build and sustain strong client relationships, delivering practical and strategic guidance Support business development efforts and contribute to the team's thought leadership initiatives Requirements Qualified solicitor in England & Wales (or equivalent common law jurisdiction) Demonstrable experience with interim relief applications (e.g., freezing orders, search orders) Excellent communication, interpersonal, and client management skills Strong drafting, analytical, and advocacy abilities Sound understanding of litigation procedures, particularly in the High Court Ability to work independently and as part of a team on complex, fast-moving cases Excellent organisational and time management skills Commercial acumen and a pragmatic outlook Flexibility and adaptability in a fast-paced work environment Formoreinformationaboutthisposition,pleasegetintouchwithMatthewMakrinos. Email: Phone:
Jul 22, 2025
Full time
Our client A leading international law firm is seeking a talented Senior Associate to join their Civil Fraud & Asset Recovery Litigation team in London. Position Overview As a Senior Associate, you will play a crucial role in managing a diverse caseload of civil fraud and asset recovery matters. You will handle sophisticated and high-stakes commercial litigation matters, frequently involving international aspects, and provide counsel to a diverse client base comprising corporations, financial institutions, and high-net-worth individuals. This position offers the opportunity to develop your expertise, contribute to business development initiatives, and progress your career within a supportive and dynamic team. Responsibilities Handle high-value, complex commercial disputes, domestically and internationally, with an emphasis on the financial services sector Advise clients on contentious issues, often with cross-border dimensions Prepare witness statements, pleadings, and court applications Coordinate with and instruct barristers, overseas counsel, forensic experts, investigators, and other professional advisors Represent clients at court hearings, mediations, and settlement negotiations Build and sustain strong client relationships, delivering practical and strategic guidance Support business development efforts and contribute to the team's thought leadership initiatives Requirements Qualified solicitor in England & Wales (or equivalent common law jurisdiction) Demonstrable experience with interim relief applications (e.g., freezing orders, search orders) Excellent communication, interpersonal, and client management skills Strong drafting, analytical, and advocacy abilities Sound understanding of litigation procedures, particularly in the High Court Ability to work independently and as part of a team on complex, fast-moving cases Excellent organisational and time management skills Commercial acumen and a pragmatic outlook Flexibility and adaptability in a fast-paced work environment Formoreinformationaboutthisposition,pleasegetintouchwithMatthewMakrinos. Email: Phone:
Spanish Speaking Document Reviewer Start: ASAP, pending security clearance Pay Rate: 15.23ph Hours: Monday- Friday 36 hours, hybrid - 2 days per week in the office Location: London - Embankment Contract Type: Temporary Contract Length: 12 months. Security Clearance: Security clearance required (SC - can take between 2-8 weeks to complete) Language requirements: Spanish language essential. Latin American Spanish advantageous. However, all Spanish will be considered. Our client, a law enforcement organisation, is seeking a dedicated Spanish Speaking Document Reviewer to join their Operational Division. This is an exciting opportunity to contribute to high-stakes investigations into fraud, bribery, and corruption. Key Responsibilities: Translate and review Spanish documentation for the case team. Conduct systematic reviews of documents to assess their relevance to ongoing investigations. Contribute to the disclosure process in compliance with the Criminal Procedure and Investigations Act (CPIA) 1996. Create and maintain spreadsheets to track data efficiently. Proofread and edit transcripts from witness and suspect interviews. Collaborate flexibly with colleagues and senior managers as required. Undertake other specific tasks assigned by the case team. Person Specification: Essential Criteria: Fluency in Spanish (Bilingual or Native) Experience in reviewing and translating corporate documentation. A degree from a recognised European or UK institution (not necessarily law-related but law is advantageous). Proficiency in Microsoft Office Suite, especially Excel. Ability to interpret complex and technical information. Desirable Criteria: Previous experience with large document review exercises and digital document review platforms. Familiarity with criminal law, particularly in relation to financial crime prosecutions or similar investigations. Additional Information: Training for Axcellerate (document review platform) will be provided if necessary. This position offers a unique chance to work with a multi-disciplinary team of forensic accountants, investigators, and lawyers dedicated to tackling complex financial crimes. If you possess the required language skills and experience in document review, we encourage you to apply and join a team that is instrumental in upholding the integrity of the UK's business and financial institutions. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 19, 2025
Seasonal
Spanish Speaking Document Reviewer Start: ASAP, pending security clearance Pay Rate: 15.23ph Hours: Monday- Friday 36 hours, hybrid - 2 days per week in the office Location: London - Embankment Contract Type: Temporary Contract Length: 12 months. Security Clearance: Security clearance required (SC - can take between 2-8 weeks to complete) Language requirements: Spanish language essential. Latin American Spanish advantageous. However, all Spanish will be considered. Our client, a law enforcement organisation, is seeking a dedicated Spanish Speaking Document Reviewer to join their Operational Division. This is an exciting opportunity to contribute to high-stakes investigations into fraud, bribery, and corruption. Key Responsibilities: Translate and review Spanish documentation for the case team. Conduct systematic reviews of documents to assess their relevance to ongoing investigations. Contribute to the disclosure process in compliance with the Criminal Procedure and Investigations Act (CPIA) 1996. Create and maintain spreadsheets to track data efficiently. Proofread and edit transcripts from witness and suspect interviews. Collaborate flexibly with colleagues and senior managers as required. Undertake other specific tasks assigned by the case team. Person Specification: Essential Criteria: Fluency in Spanish (Bilingual or Native) Experience in reviewing and translating corporate documentation. A degree from a recognised European or UK institution (not necessarily law-related but law is advantageous). Proficiency in Microsoft Office Suite, especially Excel. Ability to interpret complex and technical information. Desirable Criteria: Previous experience with large document review exercises and digital document review platforms. Familiarity with criminal law, particularly in relation to financial crime prosecutions or similar investigations. Additional Information: Training for Axcellerate (document review platform) will be provided if necessary. This position offers a unique chance to work with a multi-disciplinary team of forensic accountants, investigators, and lawyers dedicated to tackling complex financial crimes. If you possess the required language skills and experience in document review, we encourage you to apply and join a team that is instrumental in upholding the integrity of the UK's business and financial institutions. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Counter Fraud Intelligence Officer Location: (Apply online only) High Road, Ilford, IG1 1DE Start Date: ASAP Contract Duration: 6+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 19.75 per hour Job Ref: OR10003 Responsibilities Develop and maintain systems, software, and processes for data collection, collation, and analysis related to fraud. Manage the National Fraud Initiative (NFI) database, liaise with relevant services, and record outcomes. Upload data to the Fraud Hub and analyze potential matches for further investigation. Promote anti-fraud measures across the organization. Conduct routine investigations using available intelligence and evidence, presenting findings clearly to achieve successful outcomes. Support Corporate Fraud Investigators in investigations of fraud, corruption, and dishonesty. Lead ongoing Housing Right to Buy counter fraud application checks, providing advice based on analysis and review. Maintain the fraud case management system and produce relevant information. Engage with the local community for research and intelligence gathering purposes. Conduct research and complete allocated project tasks to support Corporate Fraud Investigators. Compile and analyze data on various topics, including fraud information and trend analysis. Gather, record, and securely retain evidence in accordance with legislation and Codes of Practice. Assist in preparing case papers for submission for prosecution. Undertake proactive fraud detection work in high-risk areas and identify new initiatives to prevent and detect fraud. Liaise with other Council sections and external agencies as necessary. Deliver training and awareness activities as part of the fraud prevention program. Make decisions using initiative, sound judgment, and experience to meet team objectives. Maintain high standards of record-keeping and produce timely reports to the Head of Internal Audit. Promote the work and role of the Corporate Fraud team and Internal Audit. Undertake additional duties as allocated by the Fraud Manager. Person Specification Possess an accredited counter fraud qualification. Awareness of fraud risk issues. At least 5 GCSEs at Grade C or above (including English and Mathematics) or equivalent. Computer literate with proficiency in Microsoft Word and Excel. Strong verbal and written communication skills. Experience using IT software packages. Ability to analyze and interpret complex information. Capable of producing clear and concise reports. Able to work under pressure, meet deadlines, and achieve targets. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Jul 16, 2025
Contractor
Counter Fraud Intelligence Officer Location: (Apply online only) High Road, Ilford, IG1 1DE Start Date: ASAP Contract Duration: 6+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 19.75 per hour Job Ref: OR10003 Responsibilities Develop and maintain systems, software, and processes for data collection, collation, and analysis related to fraud. Manage the National Fraud Initiative (NFI) database, liaise with relevant services, and record outcomes. Upload data to the Fraud Hub and analyze potential matches for further investigation. Promote anti-fraud measures across the organization. Conduct routine investigations using available intelligence and evidence, presenting findings clearly to achieve successful outcomes. Support Corporate Fraud Investigators in investigations of fraud, corruption, and dishonesty. Lead ongoing Housing Right to Buy counter fraud application checks, providing advice based on analysis and review. Maintain the fraud case management system and produce relevant information. Engage with the local community for research and intelligence gathering purposes. Conduct research and complete allocated project tasks to support Corporate Fraud Investigators. Compile and analyze data on various topics, including fraud information and trend analysis. Gather, record, and securely retain evidence in accordance with legislation and Codes of Practice. Assist in preparing case papers for submission for prosecution. Undertake proactive fraud detection work in high-risk areas and identify new initiatives to prevent and detect fraud. Liaise with other Council sections and external agencies as necessary. Deliver training and awareness activities as part of the fraud prevention program. Make decisions using initiative, sound judgment, and experience to meet team objectives. Maintain high standards of record-keeping and produce timely reports to the Head of Internal Audit. Promote the work and role of the Corporate Fraud team and Internal Audit. Undertake additional duties as allocated by the Fraud Manager. Person Specification Possess an accredited counter fraud qualification. Awareness of fraud risk issues. At least 5 GCSEs at Grade C or above (including English and Mathematics) or equivalent. Computer literate with proficiency in Microsoft Word and Excel. Strong verbal and written communication skills. Experience using IT software packages. Ability to analyze and interpret complex information. Capable of producing clear and concise reports. Able to work under pressure, meet deadlines, and achieve targets. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Press Tab to Move to Skip to Content Link Location: London Other locations: Primary Location Only Requisition ID: At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and cutting-end technologies to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. With high-profile corporate fraud and regulatory non-compliance cases at the forefront of the news, it is more important than ever for businesses to maintain the authoritative knowledge it takes to investigate, detect, prevent and monitor for risks. Additionally, with the growing volumes of disparate data, advancement in AI technologies and increasing global regulatory scrutiny coupled with changing regulations, it is critical for businesses to accelerate intelligent decision making, continue to adopt AI technologies and build more efficient finance, legal and compliance functions. The opportunity EY's Forensic Data Analytics (FDA) team is a growing global, AI and data-focused group within the Forensic & Integrity Servicesdepartment.We work across all lines of businesses in Financial Services (FS) industry with a specific focus on Financial Crime, Fraud, Legal and Regulatory domain. This role will combine extensive FS industrial experience, analytical skills and deep understanding Data and AI capabilities to help our clients in dealing with their complex issues. Whether it is designing, implementing or ideating technology solutions we need the very best people to join us and strengthen our team to achieve our ambitious targets. Your key responsibilities We will expect you to have experience across all four areas of our leadership expectation: clients, business, team and personal. This will enable you to lead our teams, manage our clients and complex assignments, grow our business in a commercial way which adheres to our values, and inspire others through your own behaviours.We're interested in passionate leaders, with the intellectual curiosity to actively pursue new knowledge in the rapidly changing world of data and AI. Naturally you'll need a strong background in the various data engineering and data science and AI tooling to assist in achieving our goals. Skills and attributes for success Client Management and Business Development: Develop/maintain productive relationships with client management including C Suite executives. Develop new business development initiatives, go to market campaigns, sales sprints, leading end-to-end bid processes, engagement delivery and knowledge management with a proven experience of achieving sales targets greater than £1m per year. Stay informed of the client's industry, and recognise key performance drivers, business trends, and emerging technical/industry developments. Strong problem solving skills to support clients on a comprehensive range of issues in relation to financial crime, fraud, regulatory and compliance, litigation and other adverse events in the Financial Services industry across Banking and Capital Markets, Insurance and Wealth and Asset Management sectors. Engagement Delivery and People Management: Lead complex Data and AI-led assignments, review the work prepared by the engagement teams to ensure that it meets EY's quality standards and the client's expectations. Monitor engagement progress to manage and mitigate risks and resolving any issues that may arise during the project. Ensure successful completion of project objectives within timescales and budget. Direct management of senior client stakeholders, investigators, internal and external auditors, lawyers and regulatory authorities during sensitive and sometimes adversarial situations. Lead the development of training, recruiting, resourcing projects, and/or other practice-wide needs to create a positive work and learning culture. Define best practices, processes, and standards to ensure realisation of measurable improvement in value, effectiveness, efficiency and quality of services delivered to clients. To qualify for the role you must have Financial Services industry, focused on financial crime, forensics, fraud, legal and regulatory compliance End to end data engineering and data science life cycle including data discovery, ETL, data analysis/machine learning, data visualisation/reporting and latest Gen AI and Agentic AI technologies Leading large and complex data and AI-driven programmes and innovating reusable tech solutions through problem solving Developing and mentoring data engineering and data science teams Ideally, you'll also have Previous Big 4 and large consulting firms experience is an advantage. What we look for We're not just looking for strong technical skills - we're interested in people that can nurture relationships, both internal and external, and are committed to intimately understanding our clients' needs. If you're looking to become part of elite group of data engineers and data scientists where you'll make a measurable difference across some of the most prestigious businesses around, this role is for you. What we offer Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. Please note; Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity& inclusiveness here . We ask because it matters! Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Jul 10, 2025
Full time
Press Tab to Move to Skip to Content Link Location: London Other locations: Primary Location Only Requisition ID: At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and cutting-end technologies to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. With high-profile corporate fraud and regulatory non-compliance cases at the forefront of the news, it is more important than ever for businesses to maintain the authoritative knowledge it takes to investigate, detect, prevent and monitor for risks. Additionally, with the growing volumes of disparate data, advancement in AI technologies and increasing global regulatory scrutiny coupled with changing regulations, it is critical for businesses to accelerate intelligent decision making, continue to adopt AI technologies and build more efficient finance, legal and compliance functions. The opportunity EY's Forensic Data Analytics (FDA) team is a growing global, AI and data-focused group within the Forensic & Integrity Servicesdepartment.We work across all lines of businesses in Financial Services (FS) industry with a specific focus on Financial Crime, Fraud, Legal and Regulatory domain. This role will combine extensive FS industrial experience, analytical skills and deep understanding Data and AI capabilities to help our clients in dealing with their complex issues. Whether it is designing, implementing or ideating technology solutions we need the very best people to join us and strengthen our team to achieve our ambitious targets. Your key responsibilities We will expect you to have experience across all four areas of our leadership expectation: clients, business, team and personal. This will enable you to lead our teams, manage our clients and complex assignments, grow our business in a commercial way which adheres to our values, and inspire others through your own behaviours.We're interested in passionate leaders, with the intellectual curiosity to actively pursue new knowledge in the rapidly changing world of data and AI. Naturally you'll need a strong background in the various data engineering and data science and AI tooling to assist in achieving our goals. Skills and attributes for success Client Management and Business Development: Develop/maintain productive relationships with client management including C Suite executives. Develop new business development initiatives, go to market campaigns, sales sprints, leading end-to-end bid processes, engagement delivery and knowledge management with a proven experience of achieving sales targets greater than £1m per year. Stay informed of the client's industry, and recognise key performance drivers, business trends, and emerging technical/industry developments. Strong problem solving skills to support clients on a comprehensive range of issues in relation to financial crime, fraud, regulatory and compliance, litigation and other adverse events in the Financial Services industry across Banking and Capital Markets, Insurance and Wealth and Asset Management sectors. Engagement Delivery and People Management: Lead complex Data and AI-led assignments, review the work prepared by the engagement teams to ensure that it meets EY's quality standards and the client's expectations. Monitor engagement progress to manage and mitigate risks and resolving any issues that may arise during the project. Ensure successful completion of project objectives within timescales and budget. Direct management of senior client stakeholders, investigators, internal and external auditors, lawyers and regulatory authorities during sensitive and sometimes adversarial situations. Lead the development of training, recruiting, resourcing projects, and/or other practice-wide needs to create a positive work and learning culture. Define best practices, processes, and standards to ensure realisation of measurable improvement in value, effectiveness, efficiency and quality of services delivered to clients. To qualify for the role you must have Financial Services industry, focused on financial crime, forensics, fraud, legal and regulatory compliance End to end data engineering and data science life cycle including data discovery, ETL, data analysis/machine learning, data visualisation/reporting and latest Gen AI and Agentic AI technologies Leading large and complex data and AI-driven programmes and innovating reusable tech solutions through problem solving Developing and mentoring data engineering and data science teams Ideally, you'll also have Previous Big 4 and large consulting firms experience is an advantage. What we look for We're not just looking for strong technical skills - we're interested in people that can nurture relationships, both internal and external, and are committed to intimately understanding our clients' needs. If you're looking to become part of elite group of data engineers and data scientists where you'll make a measurable difference across some of the most prestigious businesses around, this role is for you. What we offer Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. Please note; Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity& inclusiveness here . We ask because it matters! Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Have you ever thought about what it takes to detect and prevent fraud among hundreds of millions of e-Commerce transactions in different countries? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer satisfaction? Come be a part of a rapidly expanding Trustworthy Shopping Experience Operations (TSE Ops) team that helps solve this challenging problem at scale. The Team: The Trustworthy Shopping Experience Operations (TSE Ops) works on improving seller experience and overall ensuring that Amazon's marketplace is a safe and trusted space for our customers by enabling activities in different scopes, such as: Product Safety and Compliance (PSC), Catalog Discovery and Trust (CDT), Restricted Products (RP), Product Quality (PQ) and Trusted Order and Remediation Experience (TORX). In addition to these, the team has support functions which enable the investigator and operational experience through workforce and capacity planning, ops analytics, site strategy, program expansion, change management, tech enablement and security and compliance. The team supports 16 languages across 21 Amazon stores with over 8K employees located in 17 sites. Role : We are looking for a Sr Program Manager to support the Trust worthy Shopping experience (TSE) Operations & Product team. The role holder will look at opportunities within the TSE space that can be unified and done centrally, therby helping deliver cost savings. The role holder will need to partner with program teams to understand their needs and evaluate opportunities for standardization and automation. And partner with Operations team for seamless execution. The right candidate is highly organized, can look out for potential opportunities, earn trust with partner teams and also have a tech bent of mind for automation. Also the role holder is required to have the ability to evangelise the idea to multiple partner teams, have a strong ability to communicate effectively (both orally and in written form) and have experience influencing without authority. You are a strategic thinker with a proven track record of taking end-to-end ownership, planning both for the short-and long term, and successfully delivering results with limited guidance. Key job responsibilities 1) Own the Universal Investigator Program - Conceptualization of the SOP standardization idea and secure buy in from partner teams. 2) Drive SOP standardization by partnering with Program stakeholders. 3) Evaluate opportunities to drive SOP automation to improve speed and accuracy of the investigator experience. 4) Look out for more opportunities for SOP standardization to scale the program BASIC QUALIFICATIONS - 5+ years of working cross functionally with tech and non-tech teams experience - 5+ years of program or project management experience - 5+ years of delivering cross functional projects experience - Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
Jul 10, 2025
Full time
Have you ever thought about what it takes to detect and prevent fraud among hundreds of millions of e-Commerce transactions in different countries? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer satisfaction? Come be a part of a rapidly expanding Trustworthy Shopping Experience Operations (TSE Ops) team that helps solve this challenging problem at scale. The Team: The Trustworthy Shopping Experience Operations (TSE Ops) works on improving seller experience and overall ensuring that Amazon's marketplace is a safe and trusted space for our customers by enabling activities in different scopes, such as: Product Safety and Compliance (PSC), Catalog Discovery and Trust (CDT), Restricted Products (RP), Product Quality (PQ) and Trusted Order and Remediation Experience (TORX). In addition to these, the team has support functions which enable the investigator and operational experience through workforce and capacity planning, ops analytics, site strategy, program expansion, change management, tech enablement and security and compliance. The team supports 16 languages across 21 Amazon stores with over 8K employees located in 17 sites. Role : We are looking for a Sr Program Manager to support the Trust worthy Shopping experience (TSE) Operations & Product team. The role holder will look at opportunities within the TSE space that can be unified and done centrally, therby helping deliver cost savings. The role holder will need to partner with program teams to understand their needs and evaluate opportunities for standardization and automation. And partner with Operations team for seamless execution. The right candidate is highly organized, can look out for potential opportunities, earn trust with partner teams and also have a tech bent of mind for automation. Also the role holder is required to have the ability to evangelise the idea to multiple partner teams, have a strong ability to communicate effectively (both orally and in written form) and have experience influencing without authority. You are a strategic thinker with a proven track record of taking end-to-end ownership, planning both for the short-and long term, and successfully delivering results with limited guidance. Key job responsibilities 1) Own the Universal Investigator Program - Conceptualization of the SOP standardization idea and secure buy in from partner teams. 2) Drive SOP standardization by partnering with Program stakeholders. 3) Evaluate opportunities to drive SOP automation to improve speed and accuracy of the investigator experience. 4) Look out for more opportunities for SOP standardization to scale the program BASIC QUALIFICATIONS - 5+ years of working cross functionally with tech and non-tech teams experience - 5+ years of program or project management experience - 5+ years of delivering cross functional projects experience - Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
Senior Internal Auditor (Counter Fraud) £39,274 per annum Grade 7 Leeds Full time / Permanent 37 hours per week Closing date 23 Mar at 23:55 Please note that the Combined Authority will consider requests for part-time working and/or job share. We are recruiting for a Senior Internal Auditor (Counter Fraud) to join our Internal Audit Team. This is a new role following a redesign of the Internal Audit function to meet increasing audit coverage. The Audit team sits within our Corporate Centre and provides the assurance services to the Combined Authority by delivering a robust audit and investigation programme each year. The focus of the work includes strategic assurance across the breadth of activities of the Combined Authority and particularly supports the major programmes and projects including key deliverables around Mass Transit, Bus Franchising, Better Homes, Adult Education Budget to name a few. Meet our Internal Audit team and hear why they enjoy working for the Combined Authority on our Internal Audit Team page! Our Offer Alongside a competitive salary, we offer an excellent benefits package including: 28 days Annual Leave (increasing upon years of service) plus Bank Holidays Generous Employer-Contribution Pension Scheme Free Travel on rail and buses across West Yorkshire with the M-Card (Zones 1-5) Flexible Working Practices with Health & Wellbeing initiatives, including agile working options, as well as a generous flexi-time scheme to ensure you achieve the best work/life balance and career goals. Bright, airy, modern office space, with all latest technology, just a 2-minute walk from Leeds Train Station. The Role: Reporting into the Principal Internal Auditor your key responsibilities will include: • Providing a high-quality counter fraud and audit service covering all the Combined Authority s functions and activities in accordance with the laws governing counter fraud investigations, PSIAS and the Combined Authority s own policies and procedures. • Planning and undertaking individual and/or team audit work and/or Investigative casework on highly confidential and sensitive matters, exercising good judgement in the execution of the role and putting the needs of the organisation first by utilising different approaches and methodologies, • Undertaking fraud detection through data matching (e.g. NFI and internal exercises using Computer Assisted Audit Techniques). • Identification of continuous improvements in internal control, governance, risk management and operational effectiveness and efficiency, liaising and dealing with officers and employees across the organisation. • Providing a source of advice/consultancy and guidance on a wide range of internal control, corporate governance and risk management arrangements. Please review the Role Profile for more information about the responsibilities. About You: You will have the following key skills, attributes, education and experience Full or part professional counter fraud or audit qualification (e.g. ACFS, CMIIA/CCAB, CIA etc) and have relevant experience in a similar role Experience in planning, dealing with and managing counter fraud investigations and/or audits, with the ability to extract accurate information from investigating/auditing and using your exceptional attention to detail to achieve your objective and deadlines Strong ability to analyse and interpret various sources of data and information and present it in an easy-to-understand format. Great problem-solving skills with a focus on continuous improvement of our processes, procedures and plans in line with lessons learned and feedback received to ensure they reflect best-practice The ability to think strategically to provide both assurance and value for money workProven experience of the Police & Criminal Evidence Act (PACE) Regulation of Investigatory Powers Act 2000 (RIPA), and Criminal Procedure & Investigations Act (CPIA) would be desirable To Apply If this sounds like your next role, please complete the application form and tell us within the supporting statement why you would be a great fit for our role and how your skills, knowledge and experience align with the requirements within the Role Profile. Please visit our Advice for Candidates webpage and review the guidance on this page for support in completing your application form. Further Information The Combined Authority is passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better outcomes. We welcome applications irrespective of people's age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, pregnancy or maternity, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability and/or who are neuro divergent. To find out more about inclusivity at the West Yorkshire Combined Authority please visit our dedicated webpage. Under the Disability Confident Scheme, applicants with a disability are guaranteed an interview, subject to the minimum criteria being met. Please note that whilst it is our policy to recruit at SP1 for all appointments, which is the salary stated above, each role includes career salary progression, with incremental increases applicable in most cases on an annual basis.
Mar 08, 2025
Full time
Senior Internal Auditor (Counter Fraud) £39,274 per annum Grade 7 Leeds Full time / Permanent 37 hours per week Closing date 23 Mar at 23:55 Please note that the Combined Authority will consider requests for part-time working and/or job share. We are recruiting for a Senior Internal Auditor (Counter Fraud) to join our Internal Audit Team. This is a new role following a redesign of the Internal Audit function to meet increasing audit coverage. The Audit team sits within our Corporate Centre and provides the assurance services to the Combined Authority by delivering a robust audit and investigation programme each year. The focus of the work includes strategic assurance across the breadth of activities of the Combined Authority and particularly supports the major programmes and projects including key deliverables around Mass Transit, Bus Franchising, Better Homes, Adult Education Budget to name a few. Meet our Internal Audit team and hear why they enjoy working for the Combined Authority on our Internal Audit Team page! Our Offer Alongside a competitive salary, we offer an excellent benefits package including: 28 days Annual Leave (increasing upon years of service) plus Bank Holidays Generous Employer-Contribution Pension Scheme Free Travel on rail and buses across West Yorkshire with the M-Card (Zones 1-5) Flexible Working Practices with Health & Wellbeing initiatives, including agile working options, as well as a generous flexi-time scheme to ensure you achieve the best work/life balance and career goals. Bright, airy, modern office space, with all latest technology, just a 2-minute walk from Leeds Train Station. The Role: Reporting into the Principal Internal Auditor your key responsibilities will include: • Providing a high-quality counter fraud and audit service covering all the Combined Authority s functions and activities in accordance with the laws governing counter fraud investigations, PSIAS and the Combined Authority s own policies and procedures. • Planning and undertaking individual and/or team audit work and/or Investigative casework on highly confidential and sensitive matters, exercising good judgement in the execution of the role and putting the needs of the organisation first by utilising different approaches and methodologies, • Undertaking fraud detection through data matching (e.g. NFI and internal exercises using Computer Assisted Audit Techniques). • Identification of continuous improvements in internal control, governance, risk management and operational effectiveness and efficiency, liaising and dealing with officers and employees across the organisation. • Providing a source of advice/consultancy and guidance on a wide range of internal control, corporate governance and risk management arrangements. Please review the Role Profile for more information about the responsibilities. About You: You will have the following key skills, attributes, education and experience Full or part professional counter fraud or audit qualification (e.g. ACFS, CMIIA/CCAB, CIA etc) and have relevant experience in a similar role Experience in planning, dealing with and managing counter fraud investigations and/or audits, with the ability to extract accurate information from investigating/auditing and using your exceptional attention to detail to achieve your objective and deadlines Strong ability to analyse and interpret various sources of data and information and present it in an easy-to-understand format. Great problem-solving skills with a focus on continuous improvement of our processes, procedures and plans in line with lessons learned and feedback received to ensure they reflect best-practice The ability to think strategically to provide both assurance and value for money workProven experience of the Police & Criminal Evidence Act (PACE) Regulation of Investigatory Powers Act 2000 (RIPA), and Criminal Procedure & Investigations Act (CPIA) would be desirable To Apply If this sounds like your next role, please complete the application form and tell us within the supporting statement why you would be a great fit for our role and how your skills, knowledge and experience align with the requirements within the Role Profile. Please visit our Advice for Candidates webpage and review the guidance on this page for support in completing your application form. Further Information The Combined Authority is passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better outcomes. We welcome applications irrespective of people's age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, pregnancy or maternity, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability and/or who are neuro divergent. To find out more about inclusivity at the West Yorkshire Combined Authority please visit our dedicated webpage. Under the Disability Confident Scheme, applicants with a disability are guaranteed an interview, subject to the minimum criteria being met. Please note that whilst it is our policy to recruit at SP1 for all appointments, which is the salary stated above, each role includes career salary progression, with incremental increases applicable in most cases on an annual basis.
We are seeking a highly skilled Housing Fraud Investigations Manager to lead a dedicated team tackling tenancy fraud, unlawful subletting, and unauthorised occupation. This is a crucial role in ensuring council housing stock is protected, tenancy fraud is prevented, and properties are recovered efficiently. As the lead investigator, you will develop and implement robust fraud prevention strategies, oversee investigations, and ensure legal action is taken where necessary. You will also work closely with housing, legal teams, external enforcement agencies, and local authorities to maximise service impact. Key Responsibilities Lead a team of Housing Fraud Investigation Officers, ensuring effective case management. Conduct data-gathering exercises to identify fraudulent activity and unauthorised subletting. Oversee investigations and ensure appropriate action is taken to recover properties and prosecute offenders. Implement and manage fraud deterrence campaigns, including key amnesties and social media awareness initiatives. Ensure all investigations comply with the Housing Act, Police and Criminal Evidence Act (PACE), Regulation of Investigatory Powers Act (RIPA), and Data Protection laws. Instruct legal services and monitor court proceedings to recover properties swiftly. Present evidence at court hearings and tenancy fraud cases, ensuring a legally sound and professional approach. Prepare detailed reports on financial savings and tenancy recoveries, demonstrating the impact of fraud prevention initiatives. Provide training to housing teams, elected members, and residents to raise awareness of tenancy fraud. Work collaboratively with internal departments, police, social services, and legal teams to enhance investigation outcomes. About You Extensive experience in housing fraud investigations, tenancy enforcement, or fraud prevention. Strong understanding of housing legislation, tenancy law, and judicial processes. Experience of presenting evidence in court and legal proceedings. Knowledge of best practices in fraud detection, data analysis, and compliance with investigative laws. Excellent investigative and analytical skills, with the ability to manage complex caseloads. Strong communication and leadership skills to engage with stakeholders, legal teams, and housing officers. Ability to develop and implement fraud prevention strategies to safeguard housing stock. Degree-level qualification or equivalent experience in fraud investigation, housing, or law enforcement. Housing-related qualification (e.g., CIH Level 4/5) is desirable but not essential. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Mar 08, 2025
Contractor
We are seeking a highly skilled Housing Fraud Investigations Manager to lead a dedicated team tackling tenancy fraud, unlawful subletting, and unauthorised occupation. This is a crucial role in ensuring council housing stock is protected, tenancy fraud is prevented, and properties are recovered efficiently. As the lead investigator, you will develop and implement robust fraud prevention strategies, oversee investigations, and ensure legal action is taken where necessary. You will also work closely with housing, legal teams, external enforcement agencies, and local authorities to maximise service impact. Key Responsibilities Lead a team of Housing Fraud Investigation Officers, ensuring effective case management. Conduct data-gathering exercises to identify fraudulent activity and unauthorised subletting. Oversee investigations and ensure appropriate action is taken to recover properties and prosecute offenders. Implement and manage fraud deterrence campaigns, including key amnesties and social media awareness initiatives. Ensure all investigations comply with the Housing Act, Police and Criminal Evidence Act (PACE), Regulation of Investigatory Powers Act (RIPA), and Data Protection laws. Instruct legal services and monitor court proceedings to recover properties swiftly. Present evidence at court hearings and tenancy fraud cases, ensuring a legally sound and professional approach. Prepare detailed reports on financial savings and tenancy recoveries, demonstrating the impact of fraud prevention initiatives. Provide training to housing teams, elected members, and residents to raise awareness of tenancy fraud. Work collaboratively with internal departments, police, social services, and legal teams to enhance investigation outcomes. About You Extensive experience in housing fraud investigations, tenancy enforcement, or fraud prevention. Strong understanding of housing legislation, tenancy law, and judicial processes. Experience of presenting evidence in court and legal proceedings. Knowledge of best practices in fraud detection, data analysis, and compliance with investigative laws. Excellent investigative and analytical skills, with the ability to manage complex caseloads. Strong communication and leadership skills to engage with stakeholders, legal teams, and housing officers. Ability to develop and implement fraud prevention strategies to safeguard housing stock. Degree-level qualification or equivalent experience in fraud investigation, housing, or law enforcement. Housing-related qualification (e.g., CIH Level 4/5) is desirable but not essential. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
What We're All About at Kroo Kroo has a big vision. To be the first bank that is both trusted and loved by its customers. We're helping people take control of their financial future and achieve their goals, whilst making a positive impact on the planet. Here at Kroo, doing what is right is in our DNA. We act with integrity, transparency and honesty. We think big, dream big, and relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together. About the Team We are a multi-disciplined team of experienced technology, banking, customer experience, marketing, and legal professionals who share a passion for the company's mission and believe in a collaborative approach to creating the greatest social bank. We are building a diverse team of inquisitive people who want to understand customer needs and behaviour so we can develop innovative products that change people's lives for good. We're searching for a resourceful and enthusiastic Financial Crime Investigator, who will support the day-to-day operations of the First Line Financial Crime Operations function. The Kroo is growing and we'd love to hear from you if you're interested in joining us on our journey! As a Financial Crime Investigator, your key responsibility is to strengthen our financial crime prevention efforts. This role is pivotal in identifying, investigating, and mitigating potential financial crime risks including money laundering, terrorist financing, and fraud. You will have a keen eye for detail, strong analytical skills, and a thorough understanding of regulatory compliance related to financial crime. Other responsibilities include: Alert Investigation: Conduct thorough investigations of transaction monitoring alerts to identify and assess suspicious activity. This includes investigating sanctions, Politically Exposed Persons (PEP), and adverse media alerts. AML/CTF and Fraud Management: Manage and execute Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), and fraud investigations from initiation to conclusion. This includes the preparation and submission of Suspicious Activity Reports (SARs) to relevant authorities. Trend Analysis: Proactively analyse data to identify emerging trends in financial crime, utilising findings to enhance detection and prevention strategies. Collaboration and Liaison: Collaborate with other financial institutions and law enforcement agencies as necessary. Maintain effective communication with other business departments to support financial crime prevention efforts. Customer Service Support: Handle escalations from the Customer Service team, providing expert advice on actions required to mitigate risks and resolve issues. Process Improvement: Support the continuous optimisation of financial crime prevention processes, systems, and procedures, ensuring they remain effective and compliant with regulatory standards. About You While not essential, the following experience and qualifications are highly desirable in our ideal candidate for this position: Experience in Financial Crime Prevention: Proven experience in investigating and mitigating financial crime risks, including money laundering, terrorist financing, and fraud. Regulatory Knowledge: A strong understanding of Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), sanctions, and compliance regulations. Analytical Skills: Exceptional analytical and problem-solving skills with the ability to identify suspicious activity and trends. Alert Investigation Expertise: Hands-on experience in investigating transaction monitoring alerts, sanctions, Politically Exposed Persons (PEP), and adverse media cases. Reporting Skills: Proficiency in preparing and submitting Suspicious Activity Reports (SARs) to relevant authorities. Data Analysis: Ability to conduct trend analysis to proactively identify emerging financial crime risks and improve prevention strategies. Collaboration Skills: Experience working with law enforcement, other financial institutions, and internal departments to support financial crime prevention efforts. Customer Service Acumen: Ability to handle escalations from the Customer Service team, providing expert advice and practical solutions. Process Optimisation: A track record of improving processes, systems, and procedures to enhance compliance and efficiency. Attention to Detail: A meticulous approach to investigations and regulatory documentation. Preferred Qualifications: Certifications in financial crime prevention, such as CAMS (Certified Anti-Money Laundering Specialist) or CFE (Certified Fraud Examiner). Familiarity with financial crime detection tools and technologies. Prior experience in a financial institution or a compliance-focused role. About Our Process: We can be flexible with the structure of our interview process if someone's circumstances or timescales require it but our general structure is: People screen interview - 45 mins Technical interview challenge with the hiring manager - 45 mins Head of division interview - 45 mins Successful candidates after the technical stage will be invited to informally meet the team in person and see our fantastic offices. Please let us know if you have any specific requirements or need assistance so we can be as accommodating as possible for you. What we offer: At our cutting-edge fintech company, we know that attracting and retaining the best talent means offering top-notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer: Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday. Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed. Employer-sponsored volunteer program: We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer-sponsored volunteer time. Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner. Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top-up. Top-notch equipment: We provide top-of-the-line equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your setup if required. Modern office: You'll enjoy access to our modern, bustling workspace in Farringdon, Central London. Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme. Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same. Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families. Room for growth: As a fast-paced, high-growth start-up, we're dedicated to providing our employees with room to grow and excel. You get full healthcare for you and your nuclear family via Vitality. Hybrid Working: At Kroo Bank, we have a hybrid policy that gives both individuals and teams a lot of freedom when it comes to using the office space to boost productivity. Our London office is a great resource when used effectively. So, employees who can occasionally come to the office are a good fit for how we work right now. Keep in mind that this job involves working from 7am to 19.30 over 5 days totalling 37.5 hours per week, including one weekend per month. (Shifts provided well in advance) This will be a mix of remote and office work, so you won't need to be on-site all the time and regular commuting expenses to your designated office will not be reimbursed. Diversity and Inclusion: We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process.
Feb 20, 2025
Full time
What We're All About at Kroo Kroo has a big vision. To be the first bank that is both trusted and loved by its customers. We're helping people take control of their financial future and achieve their goals, whilst making a positive impact on the planet. Here at Kroo, doing what is right is in our DNA. We act with integrity, transparency and honesty. We think big, dream big, and relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together. About the Team We are a multi-disciplined team of experienced technology, banking, customer experience, marketing, and legal professionals who share a passion for the company's mission and believe in a collaborative approach to creating the greatest social bank. We are building a diverse team of inquisitive people who want to understand customer needs and behaviour so we can develop innovative products that change people's lives for good. We're searching for a resourceful and enthusiastic Financial Crime Investigator, who will support the day-to-day operations of the First Line Financial Crime Operations function. The Kroo is growing and we'd love to hear from you if you're interested in joining us on our journey! As a Financial Crime Investigator, your key responsibility is to strengthen our financial crime prevention efforts. This role is pivotal in identifying, investigating, and mitigating potential financial crime risks including money laundering, terrorist financing, and fraud. You will have a keen eye for detail, strong analytical skills, and a thorough understanding of regulatory compliance related to financial crime. Other responsibilities include: Alert Investigation: Conduct thorough investigations of transaction monitoring alerts to identify and assess suspicious activity. This includes investigating sanctions, Politically Exposed Persons (PEP), and adverse media alerts. AML/CTF and Fraud Management: Manage and execute Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), and fraud investigations from initiation to conclusion. This includes the preparation and submission of Suspicious Activity Reports (SARs) to relevant authorities. Trend Analysis: Proactively analyse data to identify emerging trends in financial crime, utilising findings to enhance detection and prevention strategies. Collaboration and Liaison: Collaborate with other financial institutions and law enforcement agencies as necessary. Maintain effective communication with other business departments to support financial crime prevention efforts. Customer Service Support: Handle escalations from the Customer Service team, providing expert advice on actions required to mitigate risks and resolve issues. Process Improvement: Support the continuous optimisation of financial crime prevention processes, systems, and procedures, ensuring they remain effective and compliant with regulatory standards. About You While not essential, the following experience and qualifications are highly desirable in our ideal candidate for this position: Experience in Financial Crime Prevention: Proven experience in investigating and mitigating financial crime risks, including money laundering, terrorist financing, and fraud. Regulatory Knowledge: A strong understanding of Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), sanctions, and compliance regulations. Analytical Skills: Exceptional analytical and problem-solving skills with the ability to identify suspicious activity and trends. Alert Investigation Expertise: Hands-on experience in investigating transaction monitoring alerts, sanctions, Politically Exposed Persons (PEP), and adverse media cases. Reporting Skills: Proficiency in preparing and submitting Suspicious Activity Reports (SARs) to relevant authorities. Data Analysis: Ability to conduct trend analysis to proactively identify emerging financial crime risks and improve prevention strategies. Collaboration Skills: Experience working with law enforcement, other financial institutions, and internal departments to support financial crime prevention efforts. Customer Service Acumen: Ability to handle escalations from the Customer Service team, providing expert advice and practical solutions. Process Optimisation: A track record of improving processes, systems, and procedures to enhance compliance and efficiency. Attention to Detail: A meticulous approach to investigations and regulatory documentation. Preferred Qualifications: Certifications in financial crime prevention, such as CAMS (Certified Anti-Money Laundering Specialist) or CFE (Certified Fraud Examiner). Familiarity with financial crime detection tools and technologies. Prior experience in a financial institution or a compliance-focused role. About Our Process: We can be flexible with the structure of our interview process if someone's circumstances or timescales require it but our general structure is: People screen interview - 45 mins Technical interview challenge with the hiring manager - 45 mins Head of division interview - 45 mins Successful candidates after the technical stage will be invited to informally meet the team in person and see our fantastic offices. Please let us know if you have any specific requirements or need assistance so we can be as accommodating as possible for you. What we offer: At our cutting-edge fintech company, we know that attracting and retaining the best talent means offering top-notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer: Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday. Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed. Employer-sponsored volunteer program: We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer-sponsored volunteer time. Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner. Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top-up. Top-notch equipment: We provide top-of-the-line equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your setup if required. Modern office: You'll enjoy access to our modern, bustling workspace in Farringdon, Central London. Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme. Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same. Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families. Room for growth: As a fast-paced, high-growth start-up, we're dedicated to providing our employees with room to grow and excel. You get full healthcare for you and your nuclear family via Vitality. Hybrid Working: At Kroo Bank, we have a hybrid policy that gives both individuals and teams a lot of freedom when it comes to using the office space to boost productivity. Our London office is a great resource when used effectively. So, employees who can occasionally come to the office are a good fit for how we work right now. Keep in mind that this job involves working from 7am to 19.30 over 5 days totalling 37.5 hours per week, including one weekend per month. (Shifts provided well in advance) This will be a mix of remote and office work, so you won't need to be on-site all the time and regular commuting expenses to your designated office will not be reimbursed. Diversity and Inclusion: We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process.
Claims Assessor- Non Motor (East London) Claims Assessor- Non Motor (East London) Apply locations East London time type Full time posted on Posted 2 Days Ago job requisition id JR-63269 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description Job Purpose The role will effectively investigate, adjust and report on assigned claims, thus ensuring containment of all Non Motor claims spend on providing excellent service in setting a culture of best practice within mandated responsibility. You would: Process and understand Non-Motor claims terms & claim types. Be aware of escalation metrics and approved channels. Analyze a problem and formulate its solving approach. Identify signs and details indicating fraud. Understand the non-motor claims policies, activities, and procedures in claims environment. Understand and Follow the Claims Process Provide prompt & correct assessment. Explore alternatives available for claims assessing and settlement processes, moderation, building rates and service providers. Map client needs to company specifications. Create collaborative relationships with internal and external process improvements designed to enhance the customer experience and value. Support the implementation of new systems and processes. Delivering the Service to both internal and external stakeholders Actively follow service practices to determine the status of customer service and relations. Proactively identify customer solutions (process, product, systems) to address changing service requirements, ensuring customer satisfaction. Establish productive operational relationships with key stakeholders in the various channels and administrative teams. Cost control and governance adherence Proactively ensure use of time, resources, money, materials, or equipment is in line with policies and procedures. Comply with corporate governance policies, procedures, and standards. Operate within agreed mandates. Experience, knowledge & skills required. National Senior Certificate (NSC) Higher Certificate in Short-Term Insurance (NQF 5) 3-5 years Non-Motor Claims experience Valid South African Drivers Licence The Recruitment process: TA Interview: This will be a discussion with a member of the TA Team to give you an understanding of our business, our culture & values and more context on the role. Panel Interview: This will be with 2 members of the senior leadership of the data team and 1 member of the HC leadership team. Technical & Psychometric Assessments: These will depend on the role and will sometimes happen concurrently with MIE & Internal Verification. Final Feedback All About OMI: Handles a variety of coverage with a defined loss potential. Reviews and processes claims of low to moderate face value or liability against policies and coverage information. Decision-making is structured and objective. Initiates necessary investigations. Exercises judgment to assign adjusters or to refer information to attorneys or subject-matter experts for additional data. Settles and negotiates claims within authorized authority. Responsibilities Insurance Claims Administration Review and analyze assigned insurance claims in line with the organization's standard claims procedures and customer service standards. Engage loss adjusters and/or subject-matter experts where appropriate, authorize claims within delegated authority, and refer complex or unresolved issues to senior colleagues. Insurance Claims Evaluation Interview and/or visit claimants to evaluate the extent of liability and the value of insured losses in line with policy coverage. Adjust losses and negotiate settlement within delegated authority limits, referring complex or disputed claims to senior colleagues for resolution. Fraud/Financial Crime Investigation Contribute to the investigation of cases of suspected fraud or financial crime by gathering, analyzing, and retaining information and physical evidence to support criminal investigation and/or legal action. Recommend further actions to the lead investigator. Fraud/Financial Crime Management Analyze data to identify and track and report key trends in activities or transactions that indicate high risk of fraud, and report any specific instances of suspicious activity to more senior colleagues. Operations Management Provide operational support services and sometimes act as first-line supervisor of a transactional operations area. Involves using existing systems and protocols. Solutions Analysis Interpret data and identify possible answers. Involves navigating a wide variety of processes, procedures, and precedents. Document Preparation Organize and prepare complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for special reports. Resolving Customer Issues Respond to more advanced issue escalations promptly and appropriately; provide managerial approvals as required. Regulatory and Compliance Management Carry out a wide range of compliance monitoring activities and give basic advice on compliance and regulatory requirements. Operational Compliance Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure. Personal Capability Building Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. Skills Action Planning, Claims Management, Claims Settlement, Data Compilation, Data Controls, Executing Plans, Financial Auditing, Insurance Claims Investigations, Oral Communications, Presenting Solutions Competencies Business Insight, Collaborates, Decision Quality, Drives Results, Ensures Accountability, Financial Acumen, Instills Trust, Manages Complexity Education NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent Closing Date 21 February 2025 , 23:59 The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question. Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19. All prospective employees are required to disclose their vaccination status as part of the recruitment process. Please refer to the Old Mutual's Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so. The Old Mutual Story! About Us Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending. We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience.
Feb 19, 2025
Full time
Claims Assessor- Non Motor (East London) Claims Assessor- Non Motor (East London) Apply locations East London time type Full time posted on Posted 2 Days Ago job requisition id JR-63269 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description Job Purpose The role will effectively investigate, adjust and report on assigned claims, thus ensuring containment of all Non Motor claims spend on providing excellent service in setting a culture of best practice within mandated responsibility. You would: Process and understand Non-Motor claims terms & claim types. Be aware of escalation metrics and approved channels. Analyze a problem and formulate its solving approach. Identify signs and details indicating fraud. Understand the non-motor claims policies, activities, and procedures in claims environment. Understand and Follow the Claims Process Provide prompt & correct assessment. Explore alternatives available for claims assessing and settlement processes, moderation, building rates and service providers. Map client needs to company specifications. Create collaborative relationships with internal and external process improvements designed to enhance the customer experience and value. Support the implementation of new systems and processes. Delivering the Service to both internal and external stakeholders Actively follow service practices to determine the status of customer service and relations. Proactively identify customer solutions (process, product, systems) to address changing service requirements, ensuring customer satisfaction. Establish productive operational relationships with key stakeholders in the various channels and administrative teams. Cost control and governance adherence Proactively ensure use of time, resources, money, materials, or equipment is in line with policies and procedures. Comply with corporate governance policies, procedures, and standards. Operate within agreed mandates. Experience, knowledge & skills required. National Senior Certificate (NSC) Higher Certificate in Short-Term Insurance (NQF 5) 3-5 years Non-Motor Claims experience Valid South African Drivers Licence The Recruitment process: TA Interview: This will be a discussion with a member of the TA Team to give you an understanding of our business, our culture & values and more context on the role. Panel Interview: This will be with 2 members of the senior leadership of the data team and 1 member of the HC leadership team. Technical & Psychometric Assessments: These will depend on the role and will sometimes happen concurrently with MIE & Internal Verification. Final Feedback All About OMI: Handles a variety of coverage with a defined loss potential. Reviews and processes claims of low to moderate face value or liability against policies and coverage information. Decision-making is structured and objective. Initiates necessary investigations. Exercises judgment to assign adjusters or to refer information to attorneys or subject-matter experts for additional data. Settles and negotiates claims within authorized authority. Responsibilities Insurance Claims Administration Review and analyze assigned insurance claims in line with the organization's standard claims procedures and customer service standards. Engage loss adjusters and/or subject-matter experts where appropriate, authorize claims within delegated authority, and refer complex or unresolved issues to senior colleagues. Insurance Claims Evaluation Interview and/or visit claimants to evaluate the extent of liability and the value of insured losses in line with policy coverage. Adjust losses and negotiate settlement within delegated authority limits, referring complex or disputed claims to senior colleagues for resolution. Fraud/Financial Crime Investigation Contribute to the investigation of cases of suspected fraud or financial crime by gathering, analyzing, and retaining information and physical evidence to support criminal investigation and/or legal action. Recommend further actions to the lead investigator. Fraud/Financial Crime Management Analyze data to identify and track and report key trends in activities or transactions that indicate high risk of fraud, and report any specific instances of suspicious activity to more senior colleagues. Operations Management Provide operational support services and sometimes act as first-line supervisor of a transactional operations area. Involves using existing systems and protocols. Solutions Analysis Interpret data and identify possible answers. Involves navigating a wide variety of processes, procedures, and precedents. Document Preparation Organize and prepare complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for special reports. Resolving Customer Issues Respond to more advanced issue escalations promptly and appropriately; provide managerial approvals as required. Regulatory and Compliance Management Carry out a wide range of compliance monitoring activities and give basic advice on compliance and regulatory requirements. Operational Compliance Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure. Personal Capability Building Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. Skills Action Planning, Claims Management, Claims Settlement, Data Compilation, Data Controls, Executing Plans, Financial Auditing, Insurance Claims Investigations, Oral Communications, Presenting Solutions Competencies Business Insight, Collaborates, Decision Quality, Drives Results, Ensures Accountability, Financial Acumen, Instills Trust, Manages Complexity Education NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent Closing Date 21 February 2025 , 23:59 The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question. Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19. All prospective employees are required to disclose their vaccination status as part of the recruitment process. Please refer to the Old Mutual's Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so. The Old Mutual Story! About Us Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending. We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience.
We're a fast-moving, global technology group that specialises in taking brands direct to consumers. We're home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity. We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry. About Online Fraud The latest figures report 4.5 million cases of fraud in the UK alone and as payment and transaction mechanisms multiply and organisations become more complex, the risk of fraud grows. As targets become more attractive, individual fraudsters are joined by well-resourced, organised criminal enterprises. About the Fraud Department Come and join our fraud team in the new purpose-built ICON office in Manchester and you will be involved in all parts of the fraud process, from awareness and prevention to detection and resolution, using our award-winning in-house built fraud platform, THG Detect. Analysts, agents, investigators, data scientists and management work as a unit to find effective ways to combat fraud at THG. This team interacts with almost every other team in the business; there is never a dull moment. Responsibilities: Continuously optimising the performance of automated decision making using a combination of decision rules and machine learning within THG Detect, our in-house built fraud platform. Effective communication of all aspects of fraud performance both within the fraud team and to C-level management. Identifying fraud patterns and implementing suitable solutions to prevent them. Identifying, scoping and implementing data pipelines and processes to improve fraud detection capabilities and automation of reporting. Working with Engineering teams and end-users to identify and scope improvements to the THG Detect platform. Requirements: Proficient with SQL & Python Proficient in a data visualisation software (Tableau/Looker/PowerBI/etc) Experience using a variety of machine learning algorithms Prior experience in fraud prevention highly desirable but not necessary Able to communicate effectively; using data to tell a story and drive business change Enhanced Leave: 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our in-house CBT therapist. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State-of-the-art on-site gym. Access to our on-site physio. Other Perks: Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Access to on-site barber. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job
Feb 19, 2025
Full time
We're a fast-moving, global technology group that specialises in taking brands direct to consumers. We're home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity. We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry. About Online Fraud The latest figures report 4.5 million cases of fraud in the UK alone and as payment and transaction mechanisms multiply and organisations become more complex, the risk of fraud grows. As targets become more attractive, individual fraudsters are joined by well-resourced, organised criminal enterprises. About the Fraud Department Come and join our fraud team in the new purpose-built ICON office in Manchester and you will be involved in all parts of the fraud process, from awareness and prevention to detection and resolution, using our award-winning in-house built fraud platform, THG Detect. Analysts, agents, investigators, data scientists and management work as a unit to find effective ways to combat fraud at THG. This team interacts with almost every other team in the business; there is never a dull moment. Responsibilities: Continuously optimising the performance of automated decision making using a combination of decision rules and machine learning within THG Detect, our in-house built fraud platform. Effective communication of all aspects of fraud performance both within the fraud team and to C-level management. Identifying fraud patterns and implementing suitable solutions to prevent them. Identifying, scoping and implementing data pipelines and processes to improve fraud detection capabilities and automation of reporting. Working with Engineering teams and end-users to identify and scope improvements to the THG Detect platform. Requirements: Proficient with SQL & Python Proficient in a data visualisation software (Tableau/Looker/PowerBI/etc) Experience using a variety of machine learning algorithms Prior experience in fraud prevention highly desirable but not necessary Able to communicate effectively; using data to tell a story and drive business change Enhanced Leave: 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our in-house CBT therapist. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State-of-the-art on-site gym. Access to our on-site physio. Other Perks: Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Access to on-site barber. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job
Our client, a leading organisation within Law Enforcement, is seeking an experienced and dynamic Investigator to join their team, starting ASAP for a temporary contract with very likely ongoing long-term extension. Working alongside prosecutors and principal investigators, the Investigator will play a crucial role in the investigation of serious and complex cases of fraud or bribery. 19.74ph, 36 hours per week, 2 days per week in office and 3 days from home. Key Responsibilities: Actively participating in investigations by developing lines of enquiry and gathering evidence. Assisting the case team in exercising powers under Section 2 CJA 1987. Reviewing substantial amounts of material to identify pertinent information and progress lines of enquiry. Leading the analysis and interpretation of financial data to uncover relevant information and evidential material. Planning and conducting interviews with victims, witnesses, and suspects. Obtaining written statements on matters relevant to the investigation. Participating actively in case conferences and contributing appropriate input to ensure the team is updated on case information. Supporting the disclosure process to fulfil obligations under the Criminal Procedure and Investigations Act (1996). Managing victims and witnesses in accordance with the Code of Practise for Victims of Crime and The Witness Charter. Assisting in the construction of case chronologies and decision logs. Providing evidence in court when required. Person Specification: Ability: Proficiency in gathering, analysing, and evaluating information and intelligence from various sources, including Digital Review Systems. Competence in understanding, interpreting, and explaining financial data relevant to the investigation. Strong skills in using MS Office, including Outlook, Word, Excel, and PowerPoint. Contract Type: Temporary Security Clearance: SC If you are a meticulous investigator with a proven track record or interest in handling serious and complex fraud or bribery cases, our client would love to hear from you. This is a fantastic opportunity to join a highly skilled and professional team dedicated to achieving timely and successful outcomes in investigating criminal cases. We value diversity and are committed to creating an inclusive workplace that reflects the richness of the communities we serve. Women, minorities, individuals with disabilities, and veterans are encouraged to apply. Please note that this position is not a paralegal role, although it involves many similar duties. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 05, 2025
Seasonal
Our client, a leading organisation within Law Enforcement, is seeking an experienced and dynamic Investigator to join their team, starting ASAP for a temporary contract with very likely ongoing long-term extension. Working alongside prosecutors and principal investigators, the Investigator will play a crucial role in the investigation of serious and complex cases of fraud or bribery. 19.74ph, 36 hours per week, 2 days per week in office and 3 days from home. Key Responsibilities: Actively participating in investigations by developing lines of enquiry and gathering evidence. Assisting the case team in exercising powers under Section 2 CJA 1987. Reviewing substantial amounts of material to identify pertinent information and progress lines of enquiry. Leading the analysis and interpretation of financial data to uncover relevant information and evidential material. Planning and conducting interviews with victims, witnesses, and suspects. Obtaining written statements on matters relevant to the investigation. Participating actively in case conferences and contributing appropriate input to ensure the team is updated on case information. Supporting the disclosure process to fulfil obligations under the Criminal Procedure and Investigations Act (1996). Managing victims and witnesses in accordance with the Code of Practise for Victims of Crime and The Witness Charter. Assisting in the construction of case chronologies and decision logs. Providing evidence in court when required. Person Specification: Ability: Proficiency in gathering, analysing, and evaluating information and intelligence from various sources, including Digital Review Systems. Competence in understanding, interpreting, and explaining financial data relevant to the investigation. Strong skills in using MS Office, including Outlook, Word, Excel, and PowerPoint. Contract Type: Temporary Security Clearance: SC If you are a meticulous investigator with a proven track record or interest in handling serious and complex fraud or bribery cases, our client would love to hear from you. This is a fantastic opportunity to join a highly skilled and professional team dedicated to achieving timely and successful outcomes in investigating criminal cases. We value diversity and are committed to creating an inclusive workplace that reflects the richness of the communities we serve. Women, minorities, individuals with disabilities, and veterans are encouraged to apply. Please note that this position is not a paralegal role, although it involves many similar duties. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Red Snapper Recruitment Limited
Guernsey, Channel Isles
Positions Available: x2 Deputy Director - Head of Operations, Economic & Financial Crime Bureau Salary: 91,205 - 102,770 per annum dependent on experience Contract: Full time, permanent (based on island, relocation package available - enquire on application) Red Snapper Recruitment are working with The States of Guernsey to find candidates with a deep expertise in financial crime, strong leadership abilities, and the capacity to work in collaboration with local, national, and international partners, to undertake the Deputy Director - Head of Operations roles for the Economic & Financial Crime Bureau. About the Role: The Deputy Director - Head of Operations role is a senior leadership role within the Economic & Financial Crime Bureau ('EFCB') that is responsible for the supervision of all EFCB operations and the day-to-day management of its investigatory functions. The postholders will support the Director's mandate to enhance Guernsey's capability to tackle economic and financial crime and, importantly, improve operational delivery and successful enforcement outcomes that will underpin a palpable step change in the Bailiwick's effectiveness to, inter alia, combat money laundering and terrorist financing. This will include the compilation of briefings and reports for the Director and supporting them at strategic meetings as appropriate. There are two posts of Deputy Director - Head of Operations. These two posts are currently: Deputy Director - Head of Operations (Criminal Division) Deputy Director - Head of Operations (Asset Recovery) These roles are interchangeable and the postholder(s) can be assigned by the Director to either of these roles within their Senior Management Team. One of the postholders will be required to deputise for the Director as and when required and, in their absence, will hold statutory responsibilities. The postholders will work closely with the other members of the Senior Management Team and all staff working with the EFCB and FIU. In addition, they will be required to liaise with counterparts across Bailiwick Law Enforcement, Regulatory Authorities, and other key partners and stakeholders, both internationally and domestically. They will also act as Authorising Officer in accordance with the Law regulating the use of sensitive and covert investigatory powers and be required to work collaboratively with the Law Officers of the Crown. The postholders will line manage the Operations Manager(s). Why Guernsey? Guernsey offers a unique blend of natural beauty, a thriving business environment, and a strong sense of community. As an international finance center, Guernsey provides a supportive ecosystem for professionals, with tax advantages and access to global markets. Relocating to Guernsey presents an opportunity for professionals to enjoy a high quality of life in a picturesque setting while making a positive impact on the community. Requirements: Over 5 years' working at a senior management level with significant strategic leadership and operational experience in combatting cross-border economic crime and money laundering, or an equivalent level of experience in a commensurate field. Strong leadership and management skills, with extensive experience in leading investigations into fraud, money laundering terrorist financing, proliferation financing, asset tracing and asset recovery with the ability to guide a diverse team ensuring high levels of performance and a culture of excellence. A high level of understanding and experience of the criminal justice process, legislation, and the rules of evidence with the ability to perform to the highest ethical standards and a commitment to upholding the law. To be able to demonstrate practical knowledge and experience of all relevant international standards applicable to the Bailiwick (with a particular focus on FATF standards). Experience of working with financial intelligence to identify viable cases of international standalone money laundering justifying criminal investigation. Excellent communication and interpersonal skills, with the ability to effectively engage with a wide range of stakeholders, including government officials, regulatory bodies, and international partners. These posts are contingent on the successful applicant attaining Security Check (SC) status. Application Process: If you are a strategic leader with a passion for law enforcement and are ready to make a difference in the vibrant community of Guernsey, we invite you to apply for the position of Deputy Director - Head of Operations, EFCB. To apply, please submit your resume and cover letter detailing your relevant experience and vision for the role Red Snapper Recruitment is an equal opportunity employer and is committed to diversity in the workplace. We thank all applicants for their interest; however, only those selected for a pre-application screening interview will be contacted. Application Deadline: 28 February 2025 Red Snapper Recruitment is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.
Feb 05, 2025
Full time
Positions Available: x2 Deputy Director - Head of Operations, Economic & Financial Crime Bureau Salary: 91,205 - 102,770 per annum dependent on experience Contract: Full time, permanent (based on island, relocation package available - enquire on application) Red Snapper Recruitment are working with The States of Guernsey to find candidates with a deep expertise in financial crime, strong leadership abilities, and the capacity to work in collaboration with local, national, and international partners, to undertake the Deputy Director - Head of Operations roles for the Economic & Financial Crime Bureau. About the Role: The Deputy Director - Head of Operations role is a senior leadership role within the Economic & Financial Crime Bureau ('EFCB') that is responsible for the supervision of all EFCB operations and the day-to-day management of its investigatory functions. The postholders will support the Director's mandate to enhance Guernsey's capability to tackle economic and financial crime and, importantly, improve operational delivery and successful enforcement outcomes that will underpin a palpable step change in the Bailiwick's effectiveness to, inter alia, combat money laundering and terrorist financing. This will include the compilation of briefings and reports for the Director and supporting them at strategic meetings as appropriate. There are two posts of Deputy Director - Head of Operations. These two posts are currently: Deputy Director - Head of Operations (Criminal Division) Deputy Director - Head of Operations (Asset Recovery) These roles are interchangeable and the postholder(s) can be assigned by the Director to either of these roles within their Senior Management Team. One of the postholders will be required to deputise for the Director as and when required and, in their absence, will hold statutory responsibilities. The postholders will work closely with the other members of the Senior Management Team and all staff working with the EFCB and FIU. In addition, they will be required to liaise with counterparts across Bailiwick Law Enforcement, Regulatory Authorities, and other key partners and stakeholders, both internationally and domestically. They will also act as Authorising Officer in accordance with the Law regulating the use of sensitive and covert investigatory powers and be required to work collaboratively with the Law Officers of the Crown. The postholders will line manage the Operations Manager(s). Why Guernsey? Guernsey offers a unique blend of natural beauty, a thriving business environment, and a strong sense of community. As an international finance center, Guernsey provides a supportive ecosystem for professionals, with tax advantages and access to global markets. Relocating to Guernsey presents an opportunity for professionals to enjoy a high quality of life in a picturesque setting while making a positive impact on the community. Requirements: Over 5 years' working at a senior management level with significant strategic leadership and operational experience in combatting cross-border economic crime and money laundering, or an equivalent level of experience in a commensurate field. Strong leadership and management skills, with extensive experience in leading investigations into fraud, money laundering terrorist financing, proliferation financing, asset tracing and asset recovery with the ability to guide a diverse team ensuring high levels of performance and a culture of excellence. A high level of understanding and experience of the criminal justice process, legislation, and the rules of evidence with the ability to perform to the highest ethical standards and a commitment to upholding the law. To be able to demonstrate practical knowledge and experience of all relevant international standards applicable to the Bailiwick (with a particular focus on FATF standards). Experience of working with financial intelligence to identify viable cases of international standalone money laundering justifying criminal investigation. Excellent communication and interpersonal skills, with the ability to effectively engage with a wide range of stakeholders, including government officials, regulatory bodies, and international partners. These posts are contingent on the successful applicant attaining Security Check (SC) status. Application Process: If you are a strategic leader with a passion for law enforcement and are ready to make a difference in the vibrant community of Guernsey, we invite you to apply for the position of Deputy Director - Head of Operations, EFCB. To apply, please submit your resume and cover letter detailing your relevant experience and vision for the role Red Snapper Recruitment is an equal opportunity employer and is committed to diversity in the workplace. We thank all applicants for their interest; however, only those selected for a pre-application screening interview will be contacted. Application Deadline: 28 February 2025 Red Snapper Recruitment is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.
Job Title: Fraud Investigator Immediate Start Location: London, UK Salary: 15- 16 per hour Job Summary: We are seeking a detail-oriented and experienced Fraud Investigator to join our Client in London. The successful candidate will be responsible for investigating allegations of fraud, gathering evidence, and producing detailed reports. This role requires a high level of integrity, analytical skills, and the ability to work both independently and as part of a team. Key Responsibilities: Investigate allegations of fraud and financial irregularities. Conduct witness interviews and gather evidence. Analyse data and identify patterns indicative of fraudulent activity. Prepare detailed reports and present findings to management and relevant authorities. Collaborate with law enforcement agencies and other organisations as necessary. Maintain accurate records of investigations and ensure compliance with relevant legislation and regulations. Skills and Qualifications: Proven experience in fraud investigation or a related field. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. High attention to detail and ability to work under pressure. Proficiency in using investigative tools and software. Knowledge of relevant legislation, such as the Police and Criminal Evidence Act and the Human Rights Act. Ability to work independently and as part of a team Apply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Jan 29, 2025
Full time
Job Title: Fraud Investigator Immediate Start Location: London, UK Salary: 15- 16 per hour Job Summary: We are seeking a detail-oriented and experienced Fraud Investigator to join our Client in London. The successful candidate will be responsible for investigating allegations of fraud, gathering evidence, and producing detailed reports. This role requires a high level of integrity, analytical skills, and the ability to work both independently and as part of a team. Key Responsibilities: Investigate allegations of fraud and financial irregularities. Conduct witness interviews and gather evidence. Analyse data and identify patterns indicative of fraudulent activity. Prepare detailed reports and present findings to management and relevant authorities. Collaborate with law enforcement agencies and other organisations as necessary. Maintain accurate records of investigations and ensure compliance with relevant legislation and regulations. Skills and Qualifications: Proven experience in fraud investigation or a related field. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. High attention to detail and ability to work under pressure. Proficiency in using investigative tools and software. Knowledge of relevant legislation, such as the Police and Criminal Evidence Act and the Human Rights Act. Ability to work independently and as part of a team Apply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Fraud Investigator - Disputes Location: Chatham/Bradford/Petersfield Salary: Closing Date: Thursday 04 January 2024 3 Month FTC About Us: Vanquis Banking Group has a rich history dating back to 1880 click apply for full job details
Feb 01, 2024
Full time
Fraud Investigator - Disputes Location: Chatham/Bradford/Petersfield Salary: Closing Date: Thursday 04 January 2024 3 Month FTC About Us: Vanquis Banking Group has a rich history dating back to 1880 click apply for full job details
Job Title: Counter Fraud Claims Negotiator Location: Romford, Essex Salary: Circa £32,000 Job Type: Permanent Summary The Claims Validation Team is also known as the Claims Fraud Team and is referred to in that name as follows. To manage the team that deals with Financial Crime and Fraud activities associated with Claims and to validate and investigate motor theft claims. Key Responsibilities: Managing fraud rings and linked claim investigation, adhering to internal and Industry protocols. Utilising a variety of desktop tools (CUE, MIAFTR etc.) as well as various internet checks and databases to assist with claimant profiling and to determine the direction of the investigation. Utilise conversation management techniques in order to further determine risk and separate honesty from inconsistency when dealing with all claimants and their representatives. Pursuing follow up inquiries with external parties including regulatory and licensing authorities, other insurers and law agencies. Providing focused instructions to, and subsequently liaising with, specialist investigative suppliers including field investigators, engineers and forensic specialists. Validating documents. Ability to assess the evolving 'evidential picture' of a claim in order to drive a proactive investigation and determine the correct outcome. Managing claims caseload, in accordance with the claims philosophy, claims handling procedures and service levels. Adhering to agreed personal authority limits, referring to line manager for authorisation where activity exceeds such limits. Responding promptly and pro-actively to incoming telephone calls and correspondence by use of telephone, e-mail and letter. Maintaining good file discipline and accurate reserves, together with an effective diary system which ensures that cases are reviewed on a regular basis. Developing and maintaining effective relationships with colleagues and business partners. Ensure awareness and understanding Treating Customers Fairly and how customers are managed. Other duties may be required. Knowledge and Experience/ Skills/Personal Qualities Professional Qualifications: To be successful within the role of Counter Fraud Investigator you will need experience of handling personal injury motor claims and experience of investigating suspect fraudulent RTA/personal injury claims. Skills/Personal Qualities: Customer focused. People development skills. Service delivery focused. For extra information please contact:- London: Email:
Dec 19, 2022
Full time
Job Title: Counter Fraud Claims Negotiator Location: Romford, Essex Salary: Circa £32,000 Job Type: Permanent Summary The Claims Validation Team is also known as the Claims Fraud Team and is referred to in that name as follows. To manage the team that deals with Financial Crime and Fraud activities associated with Claims and to validate and investigate motor theft claims. Key Responsibilities: Managing fraud rings and linked claim investigation, adhering to internal and Industry protocols. Utilising a variety of desktop tools (CUE, MIAFTR etc.) as well as various internet checks and databases to assist with claimant profiling and to determine the direction of the investigation. Utilise conversation management techniques in order to further determine risk and separate honesty from inconsistency when dealing with all claimants and their representatives. Pursuing follow up inquiries with external parties including regulatory and licensing authorities, other insurers and law agencies. Providing focused instructions to, and subsequently liaising with, specialist investigative suppliers including field investigators, engineers and forensic specialists. Validating documents. Ability to assess the evolving 'evidential picture' of a claim in order to drive a proactive investigation and determine the correct outcome. Managing claims caseload, in accordance with the claims philosophy, claims handling procedures and service levels. Adhering to agreed personal authority limits, referring to line manager for authorisation where activity exceeds such limits. Responding promptly and pro-actively to incoming telephone calls and correspondence by use of telephone, e-mail and letter. Maintaining good file discipline and accurate reserves, together with an effective diary system which ensures that cases are reviewed on a regular basis. Developing and maintaining effective relationships with colleagues and business partners. Ensure awareness and understanding Treating Customers Fairly and how customers are managed. Other duties may be required. Knowledge and Experience/ Skills/Personal Qualities Professional Qualifications: To be successful within the role of Counter Fraud Investigator you will need experience of handling personal injury motor claims and experience of investigating suspect fraudulent RTA/personal injury claims. Skills/Personal Qualities: Customer focused. People development skills. Service delivery focused. For extra information please contact:- London: Email:
Will you be able to demonstrate flexibility and the ability to work under pressure to meet deadlines while prioritising your own workload? Do you understand the various computer software options available for creating criminal prosecution files? Do you have evidence that you understand Chapter 12 of the Disclosure Manual (Applying the disclosure test) ? We are hiring for a Disclosure Officer who has an extensive knowledge of complex fraud investigations. Title: Disclosure Officer Location: NewMarket Rate of Pay: £17.58PH Shift Pattern : 37 hours/week, Mon- Fri, 6 months of contract with a probability of extension depending on performance. Roles & Responsibilities: Examining, assessing, and reviewing evidence gathered during the course of a complex fraud investigation. Making decisions about the relevance of such material in terms of its evidently value. Create and maintain detailed disclosure schedules for all relevant unused material and ensure they follow disclosure legislation and conduct disclosure tests, including re-evaluation where necessary. Experience Needed : Experience in disclosure in criminal investigations,preparing complex court files and producing and presenting evidence in court proceedings. Must have a sound understanding of the Criminal Procedure and Investigations Act 1996 (Code of Practice Order) 2020. Must have a deep understanding of the Disclosure Manual 2018, as well as experience implementing these guidelines on complex investigations. Must be or have previously worked as an investigator. Benefits: Advice and editing on your current CV. Dedicated team throughout your journey within the role. Paid holiday. Exclusive online services including restaurant and retail discounts. Chance to receive £300 for referring a friend. Opportunity for progression into permanent roles. Competitive rates of pay. Does this role sound interesting? Apply today and a member of the team will be in contact if you meet our requirements. All applicants are subject to vetting checks including: Right to work check, DBS check and reference check. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Dec 19, 2022
Full time
Will you be able to demonstrate flexibility and the ability to work under pressure to meet deadlines while prioritising your own workload? Do you understand the various computer software options available for creating criminal prosecution files? Do you have evidence that you understand Chapter 12 of the Disclosure Manual (Applying the disclosure test) ? We are hiring for a Disclosure Officer who has an extensive knowledge of complex fraud investigations. Title: Disclosure Officer Location: NewMarket Rate of Pay: £17.58PH Shift Pattern : 37 hours/week, Mon- Fri, 6 months of contract with a probability of extension depending on performance. Roles & Responsibilities: Examining, assessing, and reviewing evidence gathered during the course of a complex fraud investigation. Making decisions about the relevance of such material in terms of its evidently value. Create and maintain detailed disclosure schedules for all relevant unused material and ensure they follow disclosure legislation and conduct disclosure tests, including re-evaluation where necessary. Experience Needed : Experience in disclosure in criminal investigations,preparing complex court files and producing and presenting evidence in court proceedings. Must have a sound understanding of the Criminal Procedure and Investigations Act 1996 (Code of Practice Order) 2020. Must have a deep understanding of the Disclosure Manual 2018, as well as experience implementing these guidelines on complex investigations. Must be or have previously worked as an investigator. Benefits: Advice and editing on your current CV. Dedicated team throughout your journey within the role. Paid holiday. Exclusive online services including restaurant and retail discounts. Chance to receive £300 for referring a friend. Opportunity for progression into permanent roles. Competitive rates of pay. Does this role sound interesting? Apply today and a member of the team will be in contact if you meet our requirements. All applicants are subject to vetting checks including: Right to work check, DBS check and reference check. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Acorn insurance & Financial Services LTD
Sevenoaks, Kent
The Desktop Investigator role plays a vital part in the investigation and validation of claims. By engaging with customers, witnesses and other parties, the successful candidate will demonstrate strong communication skills and questioning abilities to be able to make decisions in respect of indemnity and liability as well as identifying potential fraud. This is a role that requires initiative, the ability to interpret evidence and strong collaboration skills. Role: Claims Validation Investigator Location: Liverpool/Sevenoaks/Hybrid Working hours: 37.5 hours per week, Monday - Friday 9:00am to 5:30pm Salary: £32,000 - £36,000 Closing Date: 01/12/2022 What you will be doing: Investigate, evidence and validate claims to optimise claims resolution. Provide value added evidence on liability, indemnity and CFU investigations. Utilise desktop investigative and validation tools to validate or repudiate claims Mitigate supplier claims spend by producing a quality and efficient investigation service Collaboration with all claim's functions to provide a value-added investigations service. Prioritisation of tasks in accordance with the business needs and in line with SLAs Engaging with customers, witnesses and third parties to obtain key evidence to support decision making on indemnity and liability. Validation of Fire and Theft claims utilising desktop investigation tools Investigation and production of quality evidence for large loss and CFU referrals Assist with the investigation of Fraud rings Any other Ad hoc task as the needs of the business dictate What we're looking for: Strong persuasive and investigative skills Good customer engagement skills Ability to balance customer experience with tenacity required to achieve the optimum outcome Ability to use own initiative to explore all options to achieve the best outcome for the business. Motivated self-starter. Ability to work as a team. About Acorn Insurance We have almost 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customers unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with fastest growing profits. Why Acorn Insurance? Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include: Perk Box Online & High Street vouchers and discounts Free monthly Café Nero Coffee Cycle to work scheme Free eye test vouchers and a contribution towards the frames Service-related holiday entitlement capped at 32 days (including bank holidays) Clearly defined progression paths with training and support National vocational qualifications Free self-development & qualifications via Magpie Learning A comprehensive Mental Health support network including: 4 Free Counselling Sessions Access to a free 4-week programme of CBT with a trained Therapist Mentor Unlimited access to a telephone councillor 365 days a year, 24/7 A UK wide network of Mental Health First Aiders Competitive salary Free Hot Drinks on Site Dress Down Days Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers Company Pension Scheme Charity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to satisfactory standard.
Dec 19, 2022
Full time
The Desktop Investigator role plays a vital part in the investigation and validation of claims. By engaging with customers, witnesses and other parties, the successful candidate will demonstrate strong communication skills and questioning abilities to be able to make decisions in respect of indemnity and liability as well as identifying potential fraud. This is a role that requires initiative, the ability to interpret evidence and strong collaboration skills. Role: Claims Validation Investigator Location: Liverpool/Sevenoaks/Hybrid Working hours: 37.5 hours per week, Monday - Friday 9:00am to 5:30pm Salary: £32,000 - £36,000 Closing Date: 01/12/2022 What you will be doing: Investigate, evidence and validate claims to optimise claims resolution. Provide value added evidence on liability, indemnity and CFU investigations. Utilise desktop investigative and validation tools to validate or repudiate claims Mitigate supplier claims spend by producing a quality and efficient investigation service Collaboration with all claim's functions to provide a value-added investigations service. Prioritisation of tasks in accordance with the business needs and in line with SLAs Engaging with customers, witnesses and third parties to obtain key evidence to support decision making on indemnity and liability. Validation of Fire and Theft claims utilising desktop investigation tools Investigation and production of quality evidence for large loss and CFU referrals Assist with the investigation of Fraud rings Any other Ad hoc task as the needs of the business dictate What we're looking for: Strong persuasive and investigative skills Good customer engagement skills Ability to balance customer experience with tenacity required to achieve the optimum outcome Ability to use own initiative to explore all options to achieve the best outcome for the business. Motivated self-starter. Ability to work as a team. About Acorn Insurance We have almost 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customers unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with fastest growing profits. Why Acorn Insurance? Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include: Perk Box Online & High Street vouchers and discounts Free monthly Café Nero Coffee Cycle to work scheme Free eye test vouchers and a contribution towards the frames Service-related holiday entitlement capped at 32 days (including bank holidays) Clearly defined progression paths with training and support National vocational qualifications Free self-development & qualifications via Magpie Learning A comprehensive Mental Health support network including: 4 Free Counselling Sessions Access to a free 4-week programme of CBT with a trained Therapist Mentor Unlimited access to a telephone councillor 365 days a year, 24/7 A UK wide network of Mental Health First Aiders Competitive salary Free Hot Drinks on Site Dress Down Days Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers Company Pension Scheme Charity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to satisfactory standard.
