Competitive Salary London, N1 9QZ You're an experienced leader in property and repairs services who will be the face of the repairs team in your region. We're looking for customer focused individual who understands the importance of resident engagement and communication and drives this message throughout their team. You will be a key contributor to the development and implementation of our new Repair Strategy and lead the integration and transformation of your services. As our Regional Head of Property Services, you'll be the lead voice and face of our repairs and maintenance operations in the Northeast London region. You'll bring stability and strategic direction to a large and complex portfolio including responsive repairs, disrepair, voids, aids and adaptations, damp and mould, and planned property services. You'll also help shape the future of our Repairs Strategy, embedding a culture of accountability, integration and resident-focused delivery. You'll work closely with senior leaders, contractors, frontline teams and, most importantly, our residents, creating a service that's consistent, high-quality and built on trust. A key part of our 3-year strategy is to improve resident engagement and communication - this will be through resident surgeries during the day and after working hours. You'll create a joined-up culture with our housing and operations teams where everyone is working towards the same goal. In this role, you'll be the go-to lead for all property services in your region, handling high-profile cases and emergency escalations with calm, clarity and care. You'll set the tone as a visible, accountable and inspiring leader for a multi-functional team and own performance and drive improvement from KPIs and compliance to satisfaction and service quality. You'll be required to meet with your team and contractors each Monday in the regional office at Kings Cross along with 1-2 days working from an office location. You'll build strong partnerships across internal teams and external suppliers, ensuring every part of the service works in sync and use data, feedback and insight from regular Works in Progress meetings with contractors and regular solicitors' meetings to continually review the case load of your region to resolve any blockages to allow a speedy resolution for our residents. You'll lead contract management, drive value for money, and ensure all work meets regulatory, legal and safety standards. To be successful in this role, you'll: Be a strong leader with experience in property services, disrepair or repairs operations within a social housing or similar environment. Have a good understanding of data and how to use this to drive performance within a team Have experience of managing disrepair and major works, void works and delivery Have a track record of managing large, cross-functional teams, and getting results that matter Possess excellent knowledge of building pathology, and specific experience of building maintenance, contract management and health & safety legislation. Be confident in leading through complexity and crisis, with a calm, solutions-focused approach. Passion for equity, inclusion and making services work for everyone. At Peabody, we're all about making a difference to our community and helping people flourish. Here's what you'll get when you join us: Flexible and hybrid working 30 days' annual leave, plus bank holidays Up to 10% pension contribution, matched 1:1 Two additional paid volunteering days each year Flexible benefits scheme, including options for healthcare, dental care, and more Ready to apply? Click 'Apply' to send us your CV and tell us why you're the right fit for this role. Advert Closing Date: 20th July Interviews: Stage one interviews will take place in person on 24th July. Stage two interviews, including a presentation, will take place in person on 7th August. As an employer, Peabody does not provide sponsorship as a licenced UK employer.
Aug 01, 2025
Full time
Competitive Salary London, N1 9QZ You're an experienced leader in property and repairs services who will be the face of the repairs team in your region. We're looking for customer focused individual who understands the importance of resident engagement and communication and drives this message throughout their team. You will be a key contributor to the development and implementation of our new Repair Strategy and lead the integration and transformation of your services. As our Regional Head of Property Services, you'll be the lead voice and face of our repairs and maintenance operations in the Northeast London region. You'll bring stability and strategic direction to a large and complex portfolio including responsive repairs, disrepair, voids, aids and adaptations, damp and mould, and planned property services. You'll also help shape the future of our Repairs Strategy, embedding a culture of accountability, integration and resident-focused delivery. You'll work closely with senior leaders, contractors, frontline teams and, most importantly, our residents, creating a service that's consistent, high-quality and built on trust. A key part of our 3-year strategy is to improve resident engagement and communication - this will be through resident surgeries during the day and after working hours. You'll create a joined-up culture with our housing and operations teams where everyone is working towards the same goal. In this role, you'll be the go-to lead for all property services in your region, handling high-profile cases and emergency escalations with calm, clarity and care. You'll set the tone as a visible, accountable and inspiring leader for a multi-functional team and own performance and drive improvement from KPIs and compliance to satisfaction and service quality. You'll be required to meet with your team and contractors each Monday in the regional office at Kings Cross along with 1-2 days working from an office location. You'll build strong partnerships across internal teams and external suppliers, ensuring every part of the service works in sync and use data, feedback and insight from regular Works in Progress meetings with contractors and regular solicitors' meetings to continually review the case load of your region to resolve any blockages to allow a speedy resolution for our residents. You'll lead contract management, drive value for money, and ensure all work meets regulatory, legal and safety standards. To be successful in this role, you'll: Be a strong leader with experience in property services, disrepair or repairs operations within a social housing or similar environment. Have a good understanding of data and how to use this to drive performance within a team Have experience of managing disrepair and major works, void works and delivery Have a track record of managing large, cross-functional teams, and getting results that matter Possess excellent knowledge of building pathology, and specific experience of building maintenance, contract management and health & safety legislation. Be confident in leading through complexity and crisis, with a calm, solutions-focused approach. Passion for equity, inclusion and making services work for everyone. At Peabody, we're all about making a difference to our community and helping people flourish. Here's what you'll get when you join us: Flexible and hybrid working 30 days' annual leave, plus bank holidays Up to 10% pension contribution, matched 1:1 Two additional paid volunteering days each year Flexible benefits scheme, including options for healthcare, dental care, and more Ready to apply? Click 'Apply' to send us your CV and tell us why you're the right fit for this role. Advert Closing Date: 20th July Interviews: Stage one interviews will take place in person on 24th July. Stage two interviews, including a presentation, will take place in person on 7th August. As an employer, Peabody does not provide sponsorship as a licenced UK employer.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Aug/Sept 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Aug 01, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Aug/Sept 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Customer Care Team Leader Your new company A respected, family-run business with over 100 years' experience supplying products to specialist industries. Your new role As Customer Care Team Leader, you'll support the Regional Manager and lead the Customer Care team, ensuring smooth coordination with Sales and efficient service delivery. Lead and motivate the Customer Care teamLiaise with Sales to ensure smooth operationsMonitor and chase internal processes to meet deadlinesResolve escalated customer queries professionallyIdentify and implement service improvementsSupport the Regional Manager with daily operationsPrepare performance reports and suggest improvements What you'll need to succeed Confident, assertive communicator Experience in customer service or telesales leadership Strong organisational and problem-solving skills Ability to push back and drive results Experience with Microsoft Office and EMS systems Ideally 1+ years in B2B customer service and sales is preferred but not essential What you'll get in return Company pension scheme Cycle to Work scheme Staff discount on products Health and wellbeing support programme Monday to Friday schedule - no weekend work What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Aug 01, 2025
Full time
Customer Care Team Leader Your new company A respected, family-run business with over 100 years' experience supplying products to specialist industries. Your new role As Customer Care Team Leader, you'll support the Regional Manager and lead the Customer Care team, ensuring smooth coordination with Sales and efficient service delivery. Lead and motivate the Customer Care teamLiaise with Sales to ensure smooth operationsMonitor and chase internal processes to meet deadlinesResolve escalated customer queries professionallyIdentify and implement service improvementsSupport the Regional Manager with daily operationsPrepare performance reports and suggest improvements What you'll need to succeed Confident, assertive communicator Experience in customer service or telesales leadership Strong organisational and problem-solving skills Ability to push back and drive results Experience with Microsoft Office and EMS systems Ideally 1+ years in B2B customer service and sales is preferred but not essential What you'll get in return Company pension scheme Cycle to Work scheme Staff discount on products Health and wellbeing support programme Monday to Friday schedule - no weekend work What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Become a vital member of our Project & Programme Services team, proudly taking on some of the world's most exciting and prestigious projects. Join us, and you'll be part of our genuinely collaborative environment, where everyone is supported to make the most of their talents. It's about recognizing everyone's contributions equally while delivering excellence together. Flexible and remote working are central to our culture, so talk to us about what's important to you, from reduced weeks to buying more leave, and how we can make reasonable adjustments for you or support your ambitions outside of work. Join our P3M Complex Infrastructure team and progress your professional career on some of the industry's most exciting and newsworthy construction projects and use your business acumen in an organisation that has multiplied revenues in only a few years. We have long term contracts across the infrastructure sector, with HS2, Network Rail, National Highways, Combined Authorities nationwide, energy, defence, airports and utility companies amongst our clients.Our growth has been built on our excellent service and expertise of our people. AtkinsRéalis are a global Project and Programme Consultancy delivering constructive expertise on some of the most exciting and high-profile construction projects and our continuing success in securing consultancy work means we are expanding our team. This is a fantastic opportunity for someone looking to work for a dynamic and sociable company and make an impact. In return, we will provide the necessary support to take your career to the next level be that in business development, technical development or professional development. AtkinsRéalis is renowned for the expertise, experience and excellence of its people - we place great emphasis on succession planning and training. Your purpose: Provide high-quality project and programme management standards across the whole project lifecycle. Develop comprehensive project plans, including timelines, budgets, resources, and milestones. Advise clients on project cost, programme, risks, and issues. Manage multi-disciplinary professional teams. Maintain communications and relationships with clients and their stakeholders. Produce monthly reports including project programmes, risk registers, etc. Implement effective and efficient communication tools. Develop delivery plans for projects, involve others, and ensure objectives are met. Challenge the status quo and perform to a high standard in changing environments. Constantly pursue performance improvement. What you can bring: Hold or be working towards a Project Management Qualification with APM, RICS or similar. Experience in managing a multi-disciplinary team. Delivery experience in construction projects, especially in live operational environments. Knowledge of pre and post contract Project Management responsibilities and able to deliver this service effectively to Clients. The ability to manage a project throughout its lifecycle, with proven experience in aviation, civil, or water sector projects. Experience in regulated environments and internal and external governance. Strong leadership and communication skills, with the ability to manage multiple high-priority projects. Why work for AtkinsRéalis? Looking for a place where you can engineer a better future? AtkinsRéalis is for you. Here, our digital-enabled approach transforms outcomes for people and the environment. You'll have a myriad of projects to choose from and endless possibilities for career growth. More responsibility, acclaimed training programmes and flexible working are part of our inclusive culture of prioritising diversity, health, and happiness. Join our Project & Programme Services team and expand your career on some of the industry's most exciting and newsworthy construction projects - from Sizewell C to the world's tallest hotel, London's Heathrow Airport to Europe's first eco-friendly mosque. You'll enjoy invaluable exposure to international expertise as well as innovation in local niche areas. Communities are at the heart of our work and our people are proud to be working towards a Net Zero Carbon future and regenerating cities across the UK. Security clearance: This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
Aug 01, 2025
Full time
Become a vital member of our Project & Programme Services team, proudly taking on some of the world's most exciting and prestigious projects. Join us, and you'll be part of our genuinely collaborative environment, where everyone is supported to make the most of their talents. It's about recognizing everyone's contributions equally while delivering excellence together. Flexible and remote working are central to our culture, so talk to us about what's important to you, from reduced weeks to buying more leave, and how we can make reasonable adjustments for you or support your ambitions outside of work. Join our P3M Complex Infrastructure team and progress your professional career on some of the industry's most exciting and newsworthy construction projects and use your business acumen in an organisation that has multiplied revenues in only a few years. We have long term contracts across the infrastructure sector, with HS2, Network Rail, National Highways, Combined Authorities nationwide, energy, defence, airports and utility companies amongst our clients.Our growth has been built on our excellent service and expertise of our people. AtkinsRéalis are a global Project and Programme Consultancy delivering constructive expertise on some of the most exciting and high-profile construction projects and our continuing success in securing consultancy work means we are expanding our team. This is a fantastic opportunity for someone looking to work for a dynamic and sociable company and make an impact. In return, we will provide the necessary support to take your career to the next level be that in business development, technical development or professional development. AtkinsRéalis is renowned for the expertise, experience and excellence of its people - we place great emphasis on succession planning and training. Your purpose: Provide high-quality project and programme management standards across the whole project lifecycle. Develop comprehensive project plans, including timelines, budgets, resources, and milestones. Advise clients on project cost, programme, risks, and issues. Manage multi-disciplinary professional teams. Maintain communications and relationships with clients and their stakeholders. Produce monthly reports including project programmes, risk registers, etc. Implement effective and efficient communication tools. Develop delivery plans for projects, involve others, and ensure objectives are met. Challenge the status quo and perform to a high standard in changing environments. Constantly pursue performance improvement. What you can bring: Hold or be working towards a Project Management Qualification with APM, RICS or similar. Experience in managing a multi-disciplinary team. Delivery experience in construction projects, especially in live operational environments. Knowledge of pre and post contract Project Management responsibilities and able to deliver this service effectively to Clients. The ability to manage a project throughout its lifecycle, with proven experience in aviation, civil, or water sector projects. Experience in regulated environments and internal and external governance. Strong leadership and communication skills, with the ability to manage multiple high-priority projects. Why work for AtkinsRéalis? Looking for a place where you can engineer a better future? AtkinsRéalis is for you. Here, our digital-enabled approach transforms outcomes for people and the environment. You'll have a myriad of projects to choose from and endless possibilities for career growth. More responsibility, acclaimed training programmes and flexible working are part of our inclusive culture of prioritising diversity, health, and happiness. Join our Project & Programme Services team and expand your career on some of the industry's most exciting and newsworthy construction projects - from Sizewell C to the world's tallest hotel, London's Heathrow Airport to Europe's first eco-friendly mosque. You'll enjoy invaluable exposure to international expertise as well as innovation in local niche areas. Communities are at the heart of our work and our people are proud to be working towards a Net Zero Carbon future and regenerating cities across the UK. Security clearance: This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
We're AtkinsRéalis, a world-leading design, engineering, and project management organization. We connect people, data, and technology to transform the world's infrastructure and energy systems. Our Project & Programme Services team are proud to deliver on some of the most prestigious construction projects across the world. It's thanks to our talented people and their diverse thinking, expertise, and knowledge. Join us and you'll be part of our genuinely collaborative environment, where everyone is supported to make the most of their talents and expertise. When it comes to work-life balance, AtkinsRéalis is a great place to be. So, let's discuss how our flexible and remote working policies can support your priorities. We're passionate about our work while valuing each other equally. So, ask us about some of our recent pledges for Women's Equality and being a 'Disability Confident' and 'Inclusive Employer. Join our P3M Complex Infrastructure team and progress your professional career on some of the industry's most exciting and newsworthy construction projects and use your business acumen in an organisation that has multiplied revenues in only a few years. We have long term contracts across the infrastructure sector, with HS2, Network Rail, National Highways, Combined Authorities nationwide, energy, defence, airports and utility companies amongst our clients.Our growth has been built on our excellent service and expertise of our people. Flexible and remote working are central to our culture, so talk to us about what's important to you, from reduced weeks to buying more leave, and how we can make reasonable adjustments for you or support your ambitions outside of work. As a Senior Project Manager, you'll play a pivotal role in the region. Bring your collaborative, motivated, detail-oriented approach to our wide variety of complex projects across the region. Your technical competence, lateral thinking, first-class communication skills, and robust commercial awareness will be crucial in delivering better for our clients and communities, and will enable you to thrive in our vibrant, supportive team. Your purpose: Provide high-quality project and programme management standards across the whole project lifecycle. Develop comprehensive project plans, including timelines, budgets, resources, and milestones. Advise clients on the project cost, programme, risks and issues. Lead and manage multi-disciplinary professional teams on various sectors such as defence, aviation, water, highways and rail. Lead communications and relationships with clients and their stakeholders. Produce monthly reports including project programmes, risk registers etc. Implement effective and efficient communication tools. Develop delivery plans for projects, involve others and ensure objectives are met. Challenge the status quo and perform to a high standard in changing environments. Constantly pursue performance improvement. Mentor and provide feedback to junior colleagues. Conduct project reviews and implement corrective actions. What you can bring: Hold or be working towards a Project Management Qualification with APM, RICS or similar. Experience in the adoption and management best practice Project Management techniques. Delivery experience in construction projects, especially in live operational environments. Knowledge of pre and post contract Project Management responsibilities and able to deliver this service effectively to Clients. The ability to manage a project throughout its lifecycle. Experience in regulated environments and internal and external governance. Strong leadership and communication skills, with the ability to manage multiple high-priority projects. Why work for AtkinsRéalis? Looking for a place where you can engineer a better future? AtkinsRéalis is for you. Here, our digital-enabled approach transforms outcomes for people and the environment. You'll have a myriad of projects to choose from and endless possibilities for career growth. More responsibility, acclaimed training programmes and flexible working are part of our inclusive culture of prioritising diversity, health, and happiness. Join our Project & Programme Services team and expand your career on some of the industry's most exciting and newsworthy construction projects - from Sizewell C to the world's tallest hotel, London's Heathrow Airport to Europe's first eco-friendly mosque. You'll enjoy invaluable exposure to international expertise as well as innovation in local niche areas. Communities are at the heart of our work and our people are proud to be working towards a Net Zero Carbon future and regenerating cities across the UK. Security clearance: This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
Aug 01, 2025
Full time
We're AtkinsRéalis, a world-leading design, engineering, and project management organization. We connect people, data, and technology to transform the world's infrastructure and energy systems. Our Project & Programme Services team are proud to deliver on some of the most prestigious construction projects across the world. It's thanks to our talented people and their diverse thinking, expertise, and knowledge. Join us and you'll be part of our genuinely collaborative environment, where everyone is supported to make the most of their talents and expertise. When it comes to work-life balance, AtkinsRéalis is a great place to be. So, let's discuss how our flexible and remote working policies can support your priorities. We're passionate about our work while valuing each other equally. So, ask us about some of our recent pledges for Women's Equality and being a 'Disability Confident' and 'Inclusive Employer. Join our P3M Complex Infrastructure team and progress your professional career on some of the industry's most exciting and newsworthy construction projects and use your business acumen in an organisation that has multiplied revenues in only a few years. We have long term contracts across the infrastructure sector, with HS2, Network Rail, National Highways, Combined Authorities nationwide, energy, defence, airports and utility companies amongst our clients.Our growth has been built on our excellent service and expertise of our people. Flexible and remote working are central to our culture, so talk to us about what's important to you, from reduced weeks to buying more leave, and how we can make reasonable adjustments for you or support your ambitions outside of work. As a Senior Project Manager, you'll play a pivotal role in the region. Bring your collaborative, motivated, detail-oriented approach to our wide variety of complex projects across the region. Your technical competence, lateral thinking, first-class communication skills, and robust commercial awareness will be crucial in delivering better for our clients and communities, and will enable you to thrive in our vibrant, supportive team. Your purpose: Provide high-quality project and programme management standards across the whole project lifecycle. Develop comprehensive project plans, including timelines, budgets, resources, and milestones. Advise clients on the project cost, programme, risks and issues. Lead and manage multi-disciplinary professional teams on various sectors such as defence, aviation, water, highways and rail. Lead communications and relationships with clients and their stakeholders. Produce monthly reports including project programmes, risk registers etc. Implement effective and efficient communication tools. Develop delivery plans for projects, involve others and ensure objectives are met. Challenge the status quo and perform to a high standard in changing environments. Constantly pursue performance improvement. Mentor and provide feedback to junior colleagues. Conduct project reviews and implement corrective actions. What you can bring: Hold or be working towards a Project Management Qualification with APM, RICS or similar. Experience in the adoption and management best practice Project Management techniques. Delivery experience in construction projects, especially in live operational environments. Knowledge of pre and post contract Project Management responsibilities and able to deliver this service effectively to Clients. The ability to manage a project throughout its lifecycle. Experience in regulated environments and internal and external governance. Strong leadership and communication skills, with the ability to manage multiple high-priority projects. Why work for AtkinsRéalis? Looking for a place where you can engineer a better future? AtkinsRéalis is for you. Here, our digital-enabled approach transforms outcomes for people and the environment. You'll have a myriad of projects to choose from and endless possibilities for career growth. More responsibility, acclaimed training programmes and flexible working are part of our inclusive culture of prioritising diversity, health, and happiness. Join our Project & Programme Services team and expand your career on some of the industry's most exciting and newsworthy construction projects - from Sizewell C to the world's tallest hotel, London's Heathrow Airport to Europe's first eco-friendly mosque. You'll enjoy invaluable exposure to international expertise as well as innovation in local niche areas. Communities are at the heart of our work and our people are proud to be working towards a Net Zero Carbon future and regenerating cities across the UK. Security clearance: This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
We are seeking an experienced and proactive Transfer Team Lead to oversee the day-to-day operations of our ISA and pension transfers team. The successful candidate will manage a team of four agents and an outsourced team, ensuring timely and accurate processing of all transfer requests, maintaining compliance with regulatory standards, and delivering excellent customer service. What you can expect to be doing: Team Leadership: Lead, support, and develop a small team of transfer operations agents Set clear performance objectives and conduct regular reviews. Provide coaching, training, and mentoring to drive continuous improvement. Transfer Operations: Oversee the end-to-end processing of ISA transfers, both in and out. Ensure transfers are completed accurately and within SLA and regulatory timelines. Resolve complex or escalated transfer issues and liaise with third-party providers. Compliance and Risk: Maintain adherence to HMRC rules and regulations and internal risk and compliance frameworks. Ensure proper record-keeping and documentation for audit and compliance purposes. Process Improvement: Identify inefficiencies and implement process improvements. Collaborate with technology and operations teams to enhance automation and reduce manual interventions. Stakeholder Engagement: Act as a point of contact for internal teams, external partners, and sometimes customers on transfer-related matters. Prepare and present regular reporting on team performance, volumes, and issues. What we're looking for: Proven experience in ISA and pension transfer operations (e.g., cash and in-specie transfers, re-registrations). Previous experience in a supervisory or team lead role, ideally within a financial services firm. Strong knowledge of UK pensions and ISA regulations (e.g., HMRC, FCA requirements). Excellent organisational skills and attention to detail. Ability to prioritise effectively in a high-volume, deadline-driven environment. Confident communicator with strong interpersonal and stakeholder management skills. Nice to have Familiarity with transfer platforms, electronic messaging systems (e.g., Origo, BACS), and CRM/recordkeeping systems. Experience working in a fintech or fast-paced financial services environment. Experience in customer service What we're really looking for: ️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we're in the financial space, and under the scrutiny that comes with it, the current operations team works well together, and even sometimes with a smile. We're sure you've got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn't matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. Working Hours Monday to Thursday: 9:00 AM - 6:00 PM Friday: 8:00 AM - 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend! PERKS £40,000 - £45,000 per annum Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary. Workplace pension scheme - We invest in your future with a workplace pension scheme , contributing 5% on earnings up to £50,000 . Plan ahead with confidence while you grow your career! Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process: Video screen with someone from our Talent team Video interview with the hiring manager Final interview with our SVP of Operations About Chip Chip's mission is to make your life wealthy We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision To be the most personal digital wealth manager in the UK Who we are Chip has a creative and diverse team of 180, from all different backgrounds and industries. We're driven and passionate people, but no one takes themselves too seriously. Don't just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.
Aug 01, 2025
Full time
We are seeking an experienced and proactive Transfer Team Lead to oversee the day-to-day operations of our ISA and pension transfers team. The successful candidate will manage a team of four agents and an outsourced team, ensuring timely and accurate processing of all transfer requests, maintaining compliance with regulatory standards, and delivering excellent customer service. What you can expect to be doing: Team Leadership: Lead, support, and develop a small team of transfer operations agents Set clear performance objectives and conduct regular reviews. Provide coaching, training, and mentoring to drive continuous improvement. Transfer Operations: Oversee the end-to-end processing of ISA transfers, both in and out. Ensure transfers are completed accurately and within SLA and regulatory timelines. Resolve complex or escalated transfer issues and liaise with third-party providers. Compliance and Risk: Maintain adherence to HMRC rules and regulations and internal risk and compliance frameworks. Ensure proper record-keeping and documentation for audit and compliance purposes. Process Improvement: Identify inefficiencies and implement process improvements. Collaborate with technology and operations teams to enhance automation and reduce manual interventions. Stakeholder Engagement: Act as a point of contact for internal teams, external partners, and sometimes customers on transfer-related matters. Prepare and present regular reporting on team performance, volumes, and issues. What we're looking for: Proven experience in ISA and pension transfer operations (e.g., cash and in-specie transfers, re-registrations). Previous experience in a supervisory or team lead role, ideally within a financial services firm. Strong knowledge of UK pensions and ISA regulations (e.g., HMRC, FCA requirements). Excellent organisational skills and attention to detail. Ability to prioritise effectively in a high-volume, deadline-driven environment. Confident communicator with strong interpersonal and stakeholder management skills. Nice to have Familiarity with transfer platforms, electronic messaging systems (e.g., Origo, BACS), and CRM/recordkeeping systems. Experience working in a fintech or fast-paced financial services environment. Experience in customer service What we're really looking for: ️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we're in the financial space, and under the scrutiny that comes with it, the current operations team works well together, and even sometimes with a smile. We're sure you've got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn't matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. Working Hours Monday to Thursday: 9:00 AM - 6:00 PM Friday: 8:00 AM - 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend! PERKS £40,000 - £45,000 per annum Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary. Workplace pension scheme - We invest in your future with a workplace pension scheme , contributing 5% on earnings up to £50,000 . Plan ahead with confidence while you grow your career! Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process: Video screen with someone from our Talent team Video interview with the hiring manager Final interview with our SVP of Operations About Chip Chip's mission is to make your life wealthy We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision To be the most personal digital wealth manager in the UK Who we are Chip has a creative and diverse team of 180, from all different backgrounds and industries. We're driven and passionate people, but no one takes themselves too seriously. Don't just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Aug/Sept 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Aug 01, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Aug/Sept 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Technology Operating Model Manager - Financial Services / Consumer Goods industries Transformation Excellence Manager Senior Level Full time Role: Technology, Strategy & Advisory, Technology Operating Model Manager Location: London, Manchester, Newcastle Mobility: Up to 100% Industry Group: Financial Services, Consumer Goods Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Do you enjoy using innovation, and the latest technologies to solve challenges and realise business goals? Do you enjoy working at the intersection of business and technology, where you're engaging with senior clients, engineers and architects, on a daily basis? Are you a critical thinker that is keen to continue exploring the untouched capabilities of technologies such as Cloud, Big Data, AI and Robotics, and how their value can be maximised in a client's landscape. Joining the team means becoming part of a community that serve Accenture's clients with the best and brightest insights regarding technology operating model strategy, design and transformation. Our values include challenging our clients' norms, building trusted relationships, and embracing diversity as a source of creativity and inspiration. We collaborate closely with experts globally to bring the best to our clients every day and stay relevant to their changing needs. Our teams are changing businesses every day using deep industry insights, technology knowledge and innovative ideas. Positioned at the intersection of business, technology and industry, we devise creative new strategies and target operating models, based on trends, insights and data. With an eye for competitive advantage, digital disruption, operating models, and the future workforce, we take on the challenge of designing and implementing transformative business solutions, using the technology to drive business advantage. Your responsibilities as a technology operating model consultant will include: Partner with technology and business leaders to architect "how" technology functions unlock business value and agility through the right operating model blueprint Co-creating a client's Technology Operating Model vision, strategy and design - from initial product and platform structures to organisation, governance and process designs Shaping value cases to articulate the case for change Shaping implementation approaches and roadmaps, ensuring alignment to wider business objectives Staying abreast of industry dynamics and the impact of trends on an organisation, to identify and formulate the need for new capabilities and operating model changes Advising on, designing and implementing modern engineering capabilities including Platform Engineering, DevOps, SRE, Automation, Data & AI and Cloud Conducting Agile and modern engineering maturity assessments to identify opportunities to improve quality, consistency and speed to market Developing recommendations and translating them into actionable roadmaps for complex and large technology transformations using Lean and Agile enterprise principles Supporting the creation of methods and processes by area / technology function, to embed new ways of working Providing insights to clients on common pitfalls during operating model transformation and devising appropriate risk mitigation strategies Leading and coaching client teams in adopting new operating models and engineering practices Leading and coaching junior team members Multiple Locations Senior Level Full time Discover where this job fits at Accenture Industry understanding. Deep insights. Big ideas. You'll help clients understand what they need to reinvent for the future. Learn more about the hiring process at Accenture
Jul 31, 2025
Full time
Technology Operating Model Manager - Financial Services / Consumer Goods industries Transformation Excellence Manager Senior Level Full time Role: Technology, Strategy & Advisory, Technology Operating Model Manager Location: London, Manchester, Newcastle Mobility: Up to 100% Industry Group: Financial Services, Consumer Goods Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Do you enjoy using innovation, and the latest technologies to solve challenges and realise business goals? Do you enjoy working at the intersection of business and technology, where you're engaging with senior clients, engineers and architects, on a daily basis? Are you a critical thinker that is keen to continue exploring the untouched capabilities of technologies such as Cloud, Big Data, AI and Robotics, and how their value can be maximised in a client's landscape. Joining the team means becoming part of a community that serve Accenture's clients with the best and brightest insights regarding technology operating model strategy, design and transformation. Our values include challenging our clients' norms, building trusted relationships, and embracing diversity as a source of creativity and inspiration. We collaborate closely with experts globally to bring the best to our clients every day and stay relevant to their changing needs. Our teams are changing businesses every day using deep industry insights, technology knowledge and innovative ideas. Positioned at the intersection of business, technology and industry, we devise creative new strategies and target operating models, based on trends, insights and data. With an eye for competitive advantage, digital disruption, operating models, and the future workforce, we take on the challenge of designing and implementing transformative business solutions, using the technology to drive business advantage. Your responsibilities as a technology operating model consultant will include: Partner with technology and business leaders to architect "how" technology functions unlock business value and agility through the right operating model blueprint Co-creating a client's Technology Operating Model vision, strategy and design - from initial product and platform structures to organisation, governance and process designs Shaping value cases to articulate the case for change Shaping implementation approaches and roadmaps, ensuring alignment to wider business objectives Staying abreast of industry dynamics and the impact of trends on an organisation, to identify and formulate the need for new capabilities and operating model changes Advising on, designing and implementing modern engineering capabilities including Platform Engineering, DevOps, SRE, Automation, Data & AI and Cloud Conducting Agile and modern engineering maturity assessments to identify opportunities to improve quality, consistency and speed to market Developing recommendations and translating them into actionable roadmaps for complex and large technology transformations using Lean and Agile enterprise principles Supporting the creation of methods and processes by area / technology function, to embed new ways of working Providing insights to clients on common pitfalls during operating model transformation and devising appropriate risk mitigation strategies Leading and coaching client teams in adopting new operating models and engineering practices Leading and coaching junior team members Multiple Locations Senior Level Full time Discover where this job fits at Accenture Industry understanding. Deep insights. Big ideas. You'll help clients understand what they need to reinvent for the future. Learn more about the hiring process at Accenture
Technology Operating Model Manager - Financial Services / Consumer Goods industries Transformation Excellence Manager Senior Level Full time Role: Technology, Strategy & Advisory, Technology Operating Model Manager Location: London, Manchester, Newcastle Mobility: Up to 100% Industry Group: Financial Services, Consumer Goods Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Do you enjoy using innovation, and the latest technologies to solve challenges and realise business goals? Do you enjoy working at the intersection of business and technology, where you're engaging with senior clients, engineers and architects, on a daily basis? Are you a critical thinker that is keen to continue exploring the untouched capabilities of technologies such as Cloud, Big Data, AI and Robotics, and how their value can be maximised in a client's landscape. Joining the team means becoming part of a community that serve Accenture's clients with the best and brightest insights regarding technology operating model strategy, design and transformation. Our values include challenging our clients' norms, building trusted relationships, and embracing diversity as a source of creativity and inspiration. We collaborate closely with experts globally to bring the best to our clients every day and stay relevant to their changing needs. Our teams are changing businesses every day using deep industry insights, technology knowledge and innovative ideas. Positioned at the intersection of business, technology and industry, we devise creative new strategies and target operating models, based on trends, insights and data. With an eye for competitive advantage, digital disruption, operating models, and the future workforce, we take on the challenge of designing and implementing transformative business solutions, using the technology to drive business advantage. Your responsibilities as a technology operating model consultant will include: Partner with technology and business leaders to architect "how" technology functions unlock business value and agility through the right operating model blueprint Co-creating a client's Technology Operating Model vision, strategy and design - from initial product and platform structures to organisation, governance and process designs Shaping value cases to articulate the case for change Shaping implementation approaches and roadmaps, ensuring alignment to wider business objectives Staying abreast of industry dynamics and the impact of trends on an organisation, to identify and formulate the need for new capabilities and operating model changes Advising on, designing and implementing modern engineering capabilities including Platform Engineering, DevOps, SRE, Automation, Data & AI and Cloud Conducting Agile and modern engineering maturity assessments to identify opportunities to improve quality, consistency and speed to market Developing recommendations and translating them into actionable roadmaps for complex and large technology transformations using Lean and Agile enterprise principles Supporting the creation of methods and processes by area / technology function, to embed new ways of working Providing insights to clients on common pitfalls during operating model transformation and devising appropriate risk mitigation strategies Leading and coaching client teams in adopting new operating models and engineering practices Leading and coaching junior team members Multiple Locations Senior Level Full time Discover where this job fits at Accenture Industry understanding. Deep insights. Big ideas. You'll help clients understand what they need to reinvent for the future. Learn more about the hiring process at Accenture
Jul 31, 2025
Full time
Technology Operating Model Manager - Financial Services / Consumer Goods industries Transformation Excellence Manager Senior Level Full time Role: Technology, Strategy & Advisory, Technology Operating Model Manager Location: London, Manchester, Newcastle Mobility: Up to 100% Industry Group: Financial Services, Consumer Goods Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Do you enjoy using innovation, and the latest technologies to solve challenges and realise business goals? Do you enjoy working at the intersection of business and technology, where you're engaging with senior clients, engineers and architects, on a daily basis? Are you a critical thinker that is keen to continue exploring the untouched capabilities of technologies such as Cloud, Big Data, AI and Robotics, and how their value can be maximised in a client's landscape. Joining the team means becoming part of a community that serve Accenture's clients with the best and brightest insights regarding technology operating model strategy, design and transformation. Our values include challenging our clients' norms, building trusted relationships, and embracing diversity as a source of creativity and inspiration. We collaborate closely with experts globally to bring the best to our clients every day and stay relevant to their changing needs. Our teams are changing businesses every day using deep industry insights, technology knowledge and innovative ideas. Positioned at the intersection of business, technology and industry, we devise creative new strategies and target operating models, based on trends, insights and data. With an eye for competitive advantage, digital disruption, operating models, and the future workforce, we take on the challenge of designing and implementing transformative business solutions, using the technology to drive business advantage. Your responsibilities as a technology operating model consultant will include: Partner with technology and business leaders to architect "how" technology functions unlock business value and agility through the right operating model blueprint Co-creating a client's Technology Operating Model vision, strategy and design - from initial product and platform structures to organisation, governance and process designs Shaping value cases to articulate the case for change Shaping implementation approaches and roadmaps, ensuring alignment to wider business objectives Staying abreast of industry dynamics and the impact of trends on an organisation, to identify and formulate the need for new capabilities and operating model changes Advising on, designing and implementing modern engineering capabilities including Platform Engineering, DevOps, SRE, Automation, Data & AI and Cloud Conducting Agile and modern engineering maturity assessments to identify opportunities to improve quality, consistency and speed to market Developing recommendations and translating them into actionable roadmaps for complex and large technology transformations using Lean and Agile enterprise principles Supporting the creation of methods and processes by area / technology function, to embed new ways of working Providing insights to clients on common pitfalls during operating model transformation and devising appropriate risk mitigation strategies Leading and coaching client teams in adopting new operating models and engineering practices Leading and coaching junior team members Multiple Locations Senior Level Full time Discover where this job fits at Accenture Industry understanding. Deep insights. Big ideas. You'll help clients understand what they need to reinvent for the future. Learn more about the hiring process at Accenture
Technology Operating Model Manager - Financial Services / Consumer Goods industries Transformation Excellence Manager Senior Level Full time Role: Technology, Strategy & Advisory, Technology Operating Model Manager Location: London, Manchester, Newcastle Mobility: Up to 100% Industry Group: Financial Services, Consumer Goods Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Do you enjoy using innovation, and the latest technologies to solve challenges and realise business goals? Do you enjoy working at the intersection of business and technology, where you're engaging with senior clients, engineers and architects, on a daily basis? Are you a critical thinker that is keen to continue exploring the untouched capabilities of technologies such as Cloud, Big Data, AI and Robotics, and how their value can be maximised in a client's landscape. Joining the team means becoming part of a community that serve Accenture's clients with the best and brightest insights regarding technology operating model strategy, design and transformation. Our values include challenging our clients' norms, building trusted relationships, and embracing diversity as a source of creativity and inspiration. We collaborate closely with experts globally to bring the best to our clients every day and stay relevant to their changing needs. Our teams are changing businesses every day using deep industry insights, technology knowledge and innovative ideas. Positioned at the intersection of business, technology and industry, we devise creative new strategies and target operating models, based on trends, insights and data. With an eye for competitive advantage, digital disruption, operating models, and the future workforce, we take on the challenge of designing and implementing transformative business solutions, using the technology to drive business advantage. Your responsibilities as a technology operating model consultant will include: Partner with technology and business leaders to architect "how" technology functions unlock business value and agility through the right operating model blueprint Co-creating a client's Technology Operating Model vision, strategy and design - from initial product and platform structures to organisation, governance and process designs Shaping value cases to articulate the case for change Shaping implementation approaches and roadmaps, ensuring alignment to wider business objectives Staying abreast of industry dynamics and the impact of trends on an organisation, to identify and formulate the need for new capabilities and operating model changes Advising on, designing and implementing modern engineering capabilities including Platform Engineering, DevOps, SRE, Automation, Data & AI and Cloud Conducting Agile and modern engineering maturity assessments to identify opportunities to improve quality, consistency and speed to market Developing recommendations and translating them into actionable roadmaps for complex and large technology transformations using Lean and Agile enterprise principles Supporting the creation of methods and processes by area / technology function, to embed new ways of working Providing insights to clients on common pitfalls during operating model transformation and devising appropriate risk mitigation strategies Leading and coaching client teams in adopting new operating models and engineering practices Leading and coaching junior team members Multiple Locations Senior Level Full time Discover where this job fits at Accenture Industry understanding. Deep insights. Big ideas. You'll help clients understand what they need to reinvent for the future. Learn more about the hiring process at Accenture
Jul 31, 2025
Full time
Technology Operating Model Manager - Financial Services / Consumer Goods industries Transformation Excellence Manager Senior Level Full time Role: Technology, Strategy & Advisory, Technology Operating Model Manager Location: London, Manchester, Newcastle Mobility: Up to 100% Industry Group: Financial Services, Consumer Goods Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Do you enjoy using innovation, and the latest technologies to solve challenges and realise business goals? Do you enjoy working at the intersection of business and technology, where you're engaging with senior clients, engineers and architects, on a daily basis? Are you a critical thinker that is keen to continue exploring the untouched capabilities of technologies such as Cloud, Big Data, AI and Robotics, and how their value can be maximised in a client's landscape. Joining the team means becoming part of a community that serve Accenture's clients with the best and brightest insights regarding technology operating model strategy, design and transformation. Our values include challenging our clients' norms, building trusted relationships, and embracing diversity as a source of creativity and inspiration. We collaborate closely with experts globally to bring the best to our clients every day and stay relevant to their changing needs. Our teams are changing businesses every day using deep industry insights, technology knowledge and innovative ideas. Positioned at the intersection of business, technology and industry, we devise creative new strategies and target operating models, based on trends, insights and data. With an eye for competitive advantage, digital disruption, operating models, and the future workforce, we take on the challenge of designing and implementing transformative business solutions, using the technology to drive business advantage. Your responsibilities as a technology operating model consultant will include: Partner with technology and business leaders to architect "how" technology functions unlock business value and agility through the right operating model blueprint Co-creating a client's Technology Operating Model vision, strategy and design - from initial product and platform structures to organisation, governance and process designs Shaping value cases to articulate the case for change Shaping implementation approaches and roadmaps, ensuring alignment to wider business objectives Staying abreast of industry dynamics and the impact of trends on an organisation, to identify and formulate the need for new capabilities and operating model changes Advising on, designing and implementing modern engineering capabilities including Platform Engineering, DevOps, SRE, Automation, Data & AI and Cloud Conducting Agile and modern engineering maturity assessments to identify opportunities to improve quality, consistency and speed to market Developing recommendations and translating them into actionable roadmaps for complex and large technology transformations using Lean and Agile enterprise principles Supporting the creation of methods and processes by area / technology function, to embed new ways of working Providing insights to clients on common pitfalls during operating model transformation and devising appropriate risk mitigation strategies Leading and coaching client teams in adopting new operating models and engineering practices Leading and coaching junior team members Multiple Locations Senior Level Full time Discover where this job fits at Accenture Industry understanding. Deep insights. Big ideas. You'll help clients understand what they need to reinvent for the future. Learn more about the hiring process at Accenture
Job Description Join the Runtime Compute Team! As a Software Engineer II at JPMorgan Chase within the Corporate and Investment Bank Runtime Compute Team, part of Corporate and Investment Bank Cloud Success, you will play a crucial role in an agile team setting. Your responsibilities include collaborating with stakeholders and customers across the Corporate and Investment Bank, as well as working with Infrastructure Platforms technology partners and Cybersecurity & Technology Controls, to enhance the development and deployment of cloud runtime compute products and features throughout the organization. You will focus on minimizing runtime compute costs, boosting reliability and performance, and contributing to the creation of robust runtime compute strategies and solutions Job Responsibilities Cloud Runtime Compute Engineering: Develop and engineer cloud runtime compute products and solutions with a security-first approach. Ensure compliance with the firm's security control policies and procedures throughout the product lifecycle, utilizing technologies such as Terraform, Rego, Sentinel, GoLang, Python, and other languages as required. Cross-Functional Collaboration: Work collaboratively with engineers and architects in Infrastructure Platform teams, engage with Runtime Compute Product Security for threat modelling, and partner with CIB SRE, Architecture, and application teams for investigations and solution design. Teamwork and Support: Actively participate in team activities, communicate effectively, and support team members as needed. Work towards aligning on project goals and timelines, fostering a cooperative and positive work environment. Documentation: Create and maintain user guides, architecture and design records, and other essential documentation to support product development and usage. Cultural Contribution: Actively contribute to a team culture that values diversity, equity, inclusion, and respect, fostering a positive and collaborative organizational environment. Required qualifications, capabilities, and skills Formal training or certification on Computer Science concepts and proficient applied experience Practical cloud native experience Hands-on experience in system design, application development, testing, and maintaining operational stability throughout the software development lifecycle, incorporating agile methodologies and practices. Strong experience with more than one programming language Good understanding of agile methodologies/practices Preferred qualifications, capabilities, and skills Proven ability to navigate complex organizational structures, with particular emphasis on familiarity with JPMorgan Chase, especially within the CIB division Experience owning and operating a complex containerized runtime compute solution, e.g. AWS EKS Experience as an Application Owner at JPMorgan is highly valued, demonstrating a deep understanding of the firm's policies, procedures, and strategic objectives Familiarity with JPMorgan Chase's security control matrix, policies, procedures and standards, or a willingness to learn Knowledge of networking and routing in cloud environments, including the ability to create and manage network policies effectively Experience with cloud roles, permissions, and role-based access control, particularly within a containerized cloud environment Certified Kubernetes Application Developer (CKAD) certification, or a strong interest in obtaining it, demonstrating proficiency in Kubernetes application development About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Jul 31, 2025
Full time
Job Description Join the Runtime Compute Team! As a Software Engineer II at JPMorgan Chase within the Corporate and Investment Bank Runtime Compute Team, part of Corporate and Investment Bank Cloud Success, you will play a crucial role in an agile team setting. Your responsibilities include collaborating with stakeholders and customers across the Corporate and Investment Bank, as well as working with Infrastructure Platforms technology partners and Cybersecurity & Technology Controls, to enhance the development and deployment of cloud runtime compute products and features throughout the organization. You will focus on minimizing runtime compute costs, boosting reliability and performance, and contributing to the creation of robust runtime compute strategies and solutions Job Responsibilities Cloud Runtime Compute Engineering: Develop and engineer cloud runtime compute products and solutions with a security-first approach. Ensure compliance with the firm's security control policies and procedures throughout the product lifecycle, utilizing technologies such as Terraform, Rego, Sentinel, GoLang, Python, and other languages as required. Cross-Functional Collaboration: Work collaboratively with engineers and architects in Infrastructure Platform teams, engage with Runtime Compute Product Security for threat modelling, and partner with CIB SRE, Architecture, and application teams for investigations and solution design. Teamwork and Support: Actively participate in team activities, communicate effectively, and support team members as needed. Work towards aligning on project goals and timelines, fostering a cooperative and positive work environment. Documentation: Create and maintain user guides, architecture and design records, and other essential documentation to support product development and usage. Cultural Contribution: Actively contribute to a team culture that values diversity, equity, inclusion, and respect, fostering a positive and collaborative organizational environment. Required qualifications, capabilities, and skills Formal training or certification on Computer Science concepts and proficient applied experience Practical cloud native experience Hands-on experience in system design, application development, testing, and maintaining operational stability throughout the software development lifecycle, incorporating agile methodologies and practices. Strong experience with more than one programming language Good understanding of agile methodologies/practices Preferred qualifications, capabilities, and skills Proven ability to navigate complex organizational structures, with particular emphasis on familiarity with JPMorgan Chase, especially within the CIB division Experience owning and operating a complex containerized runtime compute solution, e.g. AWS EKS Experience as an Application Owner at JPMorgan is highly valued, demonstrating a deep understanding of the firm's policies, procedures, and strategic objectives Familiarity with JPMorgan Chase's security control matrix, policies, procedures and standards, or a willingness to learn Knowledge of networking and routing in cloud environments, including the ability to create and manage network policies effectively Experience with cloud roles, permissions, and role-based access control, particularly within a containerized cloud environment Certified Kubernetes Application Developer (CKAD) certification, or a strong interest in obtaining it, demonstrating proficiency in Kubernetes application development About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Job Description Join the Runtime Compute team! As a Lead Software Engineer at JPMorgan Chase within the Corporate and Investment Bank (CIB) as a part of the CIB Runtime Compute Team in CIB Cloud Success, you play a crucial role. In this agile setting, you collaborate closely with stakeholders and customers across the Corporate and Investment Bank, working alongside Infrastructure Platforms technology partners and Cybersecurity & Technology Controls. Together, you focus on enhancing, developing, and delivering firm-wide cloud runtime compute products and features. Your contributions are essential in reducing runtime compute costs, improving reliability and performance, and advancing broader runtime compute strategies and solutions. Job Responsibilities Cloud Runtime Compute Engineering: Develop and engineer cloud runtime compute products and solutions with a security-first approach. Ensure compliance with the firm's security control policies and procedures throughout the product lifecycle, utilizing technologies such as Terraform, Rego, Sentinel, GoLang, Python, and other languages as required. Cross-Functional Collaboration: Work collaboratively with engineers and architects in Infrastructure Platform teams, engage with Runtime Compute Product Security for threat modelling, and partner with CIB SRE, Architecture, and application teams for investigations and solution design and to drive adoption. Teamwork and Support: Actively participate in team activities, communicate effectively, and support team members as needed. Work towards aligning on project goals and timelines, fostering a cooperative and positive work environment. Documentation: Create and maintain user guides, architecture and design records, and other essential documentation to support product development and usage. Cultural Contribution: Actively contribute to a team culture that values diversity, equity, inclusion, and respect, fostering a positive and collaborative organizational environment. Required qualifications, capabilities, and skills Formal training or certification on Computer Science concepts and proficient advanced experience Practical cloud native experience. Owning and operating a complex containerized runtime compute solution, e.g. AWS EKS. Hands-on experience in system design, application development, testing, and maintaining operational stability throughout the software development lifecycle, incorporating agile methodologies and practices. Strong experience with more than one programming language. Preferred qualifications, capabilities, and skills Proven ability to navigate complex organizational structures, with particular emphasis on familiarity with JPMorgan Chase, especially within the CIB division. Experience as an Application Owner at JPMorgan is highly valued, demonstrating a deep understanding of the firm's policies, procedures, and strategic objectives. Familiarity with JPMorgan Chase's security control matrix, policies, procedures and standards, or a willingness to learn Knowledge of networking and routing in cloud environments, including the ability to create and manage network policies effectively. Experience with cloud roles, permissions, and role-based access control, particularly within a containerized cloud environment. Certified Kubernetes Application Developer (CKAD) certification, or a strong interest in obtaining it, demonstrating proficiency in Kubernetes application development. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Jul 31, 2025
Full time
Job Description Join the Runtime Compute team! As a Lead Software Engineer at JPMorgan Chase within the Corporate and Investment Bank (CIB) as a part of the CIB Runtime Compute Team in CIB Cloud Success, you play a crucial role. In this agile setting, you collaborate closely with stakeholders and customers across the Corporate and Investment Bank, working alongside Infrastructure Platforms technology partners and Cybersecurity & Technology Controls. Together, you focus on enhancing, developing, and delivering firm-wide cloud runtime compute products and features. Your contributions are essential in reducing runtime compute costs, improving reliability and performance, and advancing broader runtime compute strategies and solutions. Job Responsibilities Cloud Runtime Compute Engineering: Develop and engineer cloud runtime compute products and solutions with a security-first approach. Ensure compliance with the firm's security control policies and procedures throughout the product lifecycle, utilizing technologies such as Terraform, Rego, Sentinel, GoLang, Python, and other languages as required. Cross-Functional Collaboration: Work collaboratively with engineers and architects in Infrastructure Platform teams, engage with Runtime Compute Product Security for threat modelling, and partner with CIB SRE, Architecture, and application teams for investigations and solution design and to drive adoption. Teamwork and Support: Actively participate in team activities, communicate effectively, and support team members as needed. Work towards aligning on project goals and timelines, fostering a cooperative and positive work environment. Documentation: Create and maintain user guides, architecture and design records, and other essential documentation to support product development and usage. Cultural Contribution: Actively contribute to a team culture that values diversity, equity, inclusion, and respect, fostering a positive and collaborative organizational environment. Required qualifications, capabilities, and skills Formal training or certification on Computer Science concepts and proficient advanced experience Practical cloud native experience. Owning and operating a complex containerized runtime compute solution, e.g. AWS EKS. Hands-on experience in system design, application development, testing, and maintaining operational stability throughout the software development lifecycle, incorporating agile methodologies and practices. Strong experience with more than one programming language. Preferred qualifications, capabilities, and skills Proven ability to navigate complex organizational structures, with particular emphasis on familiarity with JPMorgan Chase, especially within the CIB division. Experience as an Application Owner at JPMorgan is highly valued, demonstrating a deep understanding of the firm's policies, procedures, and strategic objectives. Familiarity with JPMorgan Chase's security control matrix, policies, procedures and standards, or a willingness to learn Knowledge of networking and routing in cloud environments, including the ability to create and manage network policies effectively. Experience with cloud roles, permissions, and role-based access control, particularly within a containerized cloud environment. Certified Kubernetes Application Developer (CKAD) certification, or a strong interest in obtaining it, demonstrating proficiency in Kubernetes application development. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
# Site Reliability EngineerRemote - APAC / EngineeringThe Tyk API Management platform is helping to drive the connected world and power new products and services. We're changing the way that organisations connect any number of their systems and services.Whether internal, external, public or highly encrypted systems, Tyk helps businesses drive value across the retail, finance, telecoms, healthcare, or media industries (to name just a few!)If you've banked online, used an app to check the news, or perhaps even driven a connected car, API's, and by extension, Tyk, make that possible. Founded in 2015 with offices in London - UK, London - Ontario, Atlanta and Singapore, we have many thousands of users of our B2B platform across the globe. Brands using Tyk range from Lotte, Bell, T Mobile, to RBS, Capital One and Vinci. We have a varied user base hailing from every continent - even Antarctica. Our MissionTyk is on a mission to connect every system in the world. We've started by building an API Management platform. Total flexibility, default remote, radical responsibility If this sounds like an environment that you believe could work for you then read on to find out more. The role: We're looking for a Site Reliability Engineer to manage, maintain, improve and provide support on our platform. You will be curious by nature, always looking for ways to improve, as we will look to you for new ideas, solutions and metrics on how we can improve the platform. You will also be our first line of incident management to our clients and will help define our response going forward. This is a great opportunity to become an integral part of Tyk as we continue on our journey.As a remote first company, you will have the opportunity to work with an industry leading distributed team. Having access to expertise from across the globe will give you both the support and opportunity to help shape not only Tyk's Cloud platform but also the Tyk as a whole as we continue to grow. Here's what you'll be responsible for: Maintaining global Tyk Cloud within SL(A/I/O)s you will help to define Identifying reliability issues and working together with your squad to solve them Identifying and introducing new metrics and building relevant dashboards Participating in the on-call rotation Working with your squad to expand multi-region and multi-cloud reach of the platform Documenting operational knowledge Conducting post-incident analysis Automating common tasks Be a key shaper and contributor to our continuous improvement agenda - be it the clarity of our user stories, how we estimate, communicate with other teams or customers - we expect this role to be advocate of continuous improvement Reliability of our new global Tyk Cloud platform Automation of operations and support Writing and maintaining documentation on SRE processes and policies Recommending and implementing ways of driving operational efficiency and driving down our cost to run, without impacting service Assisting in penetration testing for Cloud through liaising with our provider, providing technical details, and environment setup Incident management Here's what we're looking for: Experience Strong collaboration skills Launching and operating production scale kubernetes clusters Designing and operating infrastructure on AWS and other providers Operating MongoDB (or other document database) clusters Operating Redis (or other key-value storage) clusters Administering Linux servers Maintaining distributed software Operating Prometheus and Grafana Operating logging collection and analysis systems Participating in the on-call rotation(4:00am - 16:00pm UTC) Skills: Kubernetes & containers (advanced) AWS / EKS (advanced) Linux (advanced) Terraform and IaC in general (proficient) Helm (proficient) Go and/or Python (familiar) MongoDB (or similar) Redis (or similar) Monitoring - prometheus, grafana, thanos (familiar) Grasp of networking concepts (subnets, routing, peering, load balancing, NAT, etc.) Common networking protocols (DNS, TCP/IP, HTTP, TLS, UDP) Proactive, energetic, innovative and change oriented Nice to have: GCP or Azure Bare metal infrastructure engineering API management experience Large scale distributed storage management Familiarity with Rancher CKA/CKAD/CKS Creating and delivering production software in Go language Here's why you should join us: Everyone has unlimited paid holiday. We have total flexibility in hours, as we believe creativity flows better when our people are given freedom to decide when they are most productive. Everyone is unique after all. Employee share scheme Generous maternity and paternity leave Company retreats Our values tell the story of Tyk - here's how: It's ok to screw up! We've found that it's often the 'stupid' or unexpected ideas that turn out to be the successful ones - so try it, at least we can say we have! The only stupid idea, is the untested one! It's in our DNA - starting a business with founders 12 hours apart, giving our gateway away for free - sure, we did that, and we'd do it again! Trust starts with you - make it count! Trust is a two-way street - instill it from day one! Assume best intent! We have each other's back - we're all on the same team. Think before you speak or act. Make things, better! Always try to leave things better than when you found them - change is constant, inevitable and embraced! Be that change we want to see.Tyk is an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.We offer
Jul 31, 2025
Full time
# Site Reliability EngineerRemote - APAC / EngineeringThe Tyk API Management platform is helping to drive the connected world and power new products and services. We're changing the way that organisations connect any number of their systems and services.Whether internal, external, public or highly encrypted systems, Tyk helps businesses drive value across the retail, finance, telecoms, healthcare, or media industries (to name just a few!)If you've banked online, used an app to check the news, or perhaps even driven a connected car, API's, and by extension, Tyk, make that possible. Founded in 2015 with offices in London - UK, London - Ontario, Atlanta and Singapore, we have many thousands of users of our B2B platform across the globe. Brands using Tyk range from Lotte, Bell, T Mobile, to RBS, Capital One and Vinci. We have a varied user base hailing from every continent - even Antarctica. Our MissionTyk is on a mission to connect every system in the world. We've started by building an API Management platform. Total flexibility, default remote, radical responsibility If this sounds like an environment that you believe could work for you then read on to find out more. The role: We're looking for a Site Reliability Engineer to manage, maintain, improve and provide support on our platform. You will be curious by nature, always looking for ways to improve, as we will look to you for new ideas, solutions and metrics on how we can improve the platform. You will also be our first line of incident management to our clients and will help define our response going forward. This is a great opportunity to become an integral part of Tyk as we continue on our journey.As a remote first company, you will have the opportunity to work with an industry leading distributed team. Having access to expertise from across the globe will give you both the support and opportunity to help shape not only Tyk's Cloud platform but also the Tyk as a whole as we continue to grow. Here's what you'll be responsible for: Maintaining global Tyk Cloud within SL(A/I/O)s you will help to define Identifying reliability issues and working together with your squad to solve them Identifying and introducing new metrics and building relevant dashboards Participating in the on-call rotation Working with your squad to expand multi-region and multi-cloud reach of the platform Documenting operational knowledge Conducting post-incident analysis Automating common tasks Be a key shaper and contributor to our continuous improvement agenda - be it the clarity of our user stories, how we estimate, communicate with other teams or customers - we expect this role to be advocate of continuous improvement Reliability of our new global Tyk Cloud platform Automation of operations and support Writing and maintaining documentation on SRE processes and policies Recommending and implementing ways of driving operational efficiency and driving down our cost to run, without impacting service Assisting in penetration testing for Cloud through liaising with our provider, providing technical details, and environment setup Incident management Here's what we're looking for: Experience Strong collaboration skills Launching and operating production scale kubernetes clusters Designing and operating infrastructure on AWS and other providers Operating MongoDB (or other document database) clusters Operating Redis (or other key-value storage) clusters Administering Linux servers Maintaining distributed software Operating Prometheus and Grafana Operating logging collection and analysis systems Participating in the on-call rotation(4:00am - 16:00pm UTC) Skills: Kubernetes & containers (advanced) AWS / EKS (advanced) Linux (advanced) Terraform and IaC in general (proficient) Helm (proficient) Go and/or Python (familiar) MongoDB (or similar) Redis (or similar) Monitoring - prometheus, grafana, thanos (familiar) Grasp of networking concepts (subnets, routing, peering, load balancing, NAT, etc.) Common networking protocols (DNS, TCP/IP, HTTP, TLS, UDP) Proactive, energetic, innovative and change oriented Nice to have: GCP or Azure Bare metal infrastructure engineering API management experience Large scale distributed storage management Familiarity with Rancher CKA/CKAD/CKS Creating and delivering production software in Go language Here's why you should join us: Everyone has unlimited paid holiday. We have total flexibility in hours, as we believe creativity flows better when our people are given freedom to decide when they are most productive. Everyone is unique after all. Employee share scheme Generous maternity and paternity leave Company retreats Our values tell the story of Tyk - here's how: It's ok to screw up! We've found that it's often the 'stupid' or unexpected ideas that turn out to be the successful ones - so try it, at least we can say we have! The only stupid idea, is the untested one! It's in our DNA - starting a business with founders 12 hours apart, giving our gateway away for free - sure, we did that, and we'd do it again! Trust starts with you - make it count! Trust is a two-way street - instill it from day one! Assume best intent! We have each other's back - we're all on the same team. Think before you speak or act. Make things, better! Always try to leave things better than when you found them - change is constant, inevitable and embraced! Be that change we want to see.Tyk is an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.We offer
Download our latest report - Protecting & growing your payments business - Are you passionate about building reliable, scalable, and high-performing systems? Do you thrive on solving complex infrastructure challenges while driving automation and observability best practices? If so, we want to hear from you! At Thredd, we're looking for a Site Reliability Engineer to act as a North Star for this evolving discipline. As our first engineer in this role, you'll have the unique opportunity to shape our SRE strategy, establish best practices, and set the standard for service reliability and performance. What You'll Do Define strategies for Application Performance Monitoring, Unit Cost, and Chaos Engineering. Continuously optimize production environments to enhance reliability and efficiency. Implement and apply MTTR, SLO, and SLI principles to ensure high service standards. Respond to incidents, analyze root causes, and drive long-term improvements. Maintain fault-tolerant, scalable, and cost-effective infrastructures and services. Monitor availability, latency, and system health to keep our platform running smoothly. Lead blameless postmortems and refine our incident response processes. Provide feedback loops to development teams on operational gaps and resiliency concerns. Support services before they go live with system design consulting, capacity planning, and launch reviews. Scale systems sustainably through automation and infrastructure evolution. Deeply understand our customers' needs and the critical role Thredd plays in their businesses. What You'll Be Working On Building and maintaining the infrastructure, tooling, and technical foundation of Thredd. Ensuring high service uptime and reliability so product teams can innovate effectively. Playing a key role in shaping the core technology layers that drive our platform's success. What You Need Proven experience implementing SRE principles at scale, including deep knowledge of SLI/SLO/SLA differences. A product engineering background with strong coding skills in Python, C#, or similar. Experience with incident management frameworks and evolving them for efficiency. Expertise in cloud platforms (AWS preferred) and container orchestration (Docker, Kubernetes, ECS). Solid understanding of microservices, service mesh, and modern architectural concepts. A collaborative mindset - you thrive on helping others and driving company-wide impact. Nice to Have Experience working in regulated industries (e.g., PCI compliance). Background in capacity planning, performance, and load testing. Sysadmin skills for troubleshooting disk, network, and infrastructure issues. Why Join Thredd? The chance to define and lead SRE best practices from the ground up. A high-impact role in a rapidly growing company. A collaborative, innovation-driven culture where your expertise will shape our platform's future. If you're excited about scaling infrastructure, improving reliability, and making a real impact, apply now and help us build the future of Thredd! Create a Job Alert Interested in building your career at Thredd? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf
Jul 31, 2025
Full time
Download our latest report - Protecting & growing your payments business - Are you passionate about building reliable, scalable, and high-performing systems? Do you thrive on solving complex infrastructure challenges while driving automation and observability best practices? If so, we want to hear from you! At Thredd, we're looking for a Site Reliability Engineer to act as a North Star for this evolving discipline. As our first engineer in this role, you'll have the unique opportunity to shape our SRE strategy, establish best practices, and set the standard for service reliability and performance. What You'll Do Define strategies for Application Performance Monitoring, Unit Cost, and Chaos Engineering. Continuously optimize production environments to enhance reliability and efficiency. Implement and apply MTTR, SLO, and SLI principles to ensure high service standards. Respond to incidents, analyze root causes, and drive long-term improvements. Maintain fault-tolerant, scalable, and cost-effective infrastructures and services. Monitor availability, latency, and system health to keep our platform running smoothly. Lead blameless postmortems and refine our incident response processes. Provide feedback loops to development teams on operational gaps and resiliency concerns. Support services before they go live with system design consulting, capacity planning, and launch reviews. Scale systems sustainably through automation and infrastructure evolution. Deeply understand our customers' needs and the critical role Thredd plays in their businesses. What You'll Be Working On Building and maintaining the infrastructure, tooling, and technical foundation of Thredd. Ensuring high service uptime and reliability so product teams can innovate effectively. Playing a key role in shaping the core technology layers that drive our platform's success. What You Need Proven experience implementing SRE principles at scale, including deep knowledge of SLI/SLO/SLA differences. A product engineering background with strong coding skills in Python, C#, or similar. Experience with incident management frameworks and evolving them for efficiency. Expertise in cloud platforms (AWS preferred) and container orchestration (Docker, Kubernetes, ECS). Solid understanding of microservices, service mesh, and modern architectural concepts. A collaborative mindset - you thrive on helping others and driving company-wide impact. Nice to Have Experience working in regulated industries (e.g., PCI compliance). Background in capacity planning, performance, and load testing. Sysadmin skills for troubleshooting disk, network, and infrastructure issues. Why Join Thredd? The chance to define and lead SRE best practices from the ground up. A high-impact role in a rapidly growing company. A collaborative, innovation-driven culture where your expertise will shape our platform's future. If you're excited about scaling infrastructure, improving reliability, and making a real impact, apply now and help us build the future of Thredd! Create a Job Alert Interested in building your career at Thredd? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf
Be the essence of collaboration. Become a vital member of our Project & Programme Services team, proudly taking on some of the world's most exciting and prestigious projects. Join us, and you'll be part of our genuinely collaborative environment, where everyone is supported to make the most of their talents. It's about recognizing everyone's contributions equally while delivering excellence together. Flexible and remote working are central to our culture, so talk to us about what's important to you, from reduced weeks to buying more leave, and how we can make reasonable adjustments for you or support your ambitions outside of work. We are looking for a Chartered Senior Quantity Surveyor in the Midlands, who will be responsible for delivering work that's driven by excellence as well as doing the right thing. You'll share our reputation for working on some of the UK's most high-profile commissions. Your teams will work across a wide range of projects within the complex infrastructure sector, including rail, highways, utilities, defence, energy and aviation. As well as building long-term, sustainable relationships with our most important clients, you'll also be a catalyst for your colleagues' career progression. Your purpose: Account management- from directing the team to enabling collaboration and providing career growth opportunities. Business development- increasing our share of client spend, accessing higher-margin work, cross-selling our services and locations. Project leadership- being responsible for directing and managing the project team and delivering portfolios and projects, with competence in project commercial accountability. Technical leadership- from providing stakeholders with specialised advice to broadening your legal and technical knowledge and participating in training initiatives. Team building and management- creating and managing sector-focused teams and mentoring junior colleagues. What you can bring: Proven track record of leading projects for UK public sector clients. Member of the Royal Institute of Chartered Surveyors (RICS) or equivalent, recognised body. Extensive experience with NEC contracts. Experience leading business development and, or account management activities for major construction clients. Why work for AtkinsRéalis? Looking for a place where you can engineer a better future? AtkinsRéalis is for you. Here, our digital-enabled approach transforms outcomes for people and the environment. You'll have a myriad of projects to choose from and endless possibilities for career growth. More responsibility, acclaimed training programmes and flexible working are part of our inclusive culture of prioritising diversity, health, and happiness. Join our Project & Programme Services team and expand your career on some of the industry's most exciting and newsworthy construction projects - from Sizewell C to the world's tallest hotel, London's Heathrow Airport to Europe's first eco-friendly mosque. You'll enjoy invaluable exposure to international expertise as well as innovation in local niche areas. Communities are at the heart of our work and our people are proud to be working towards a Net Zero Carbon future and regenerating cities across the UK. Security clearance: This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
Jul 31, 2025
Full time
Be the essence of collaboration. Become a vital member of our Project & Programme Services team, proudly taking on some of the world's most exciting and prestigious projects. Join us, and you'll be part of our genuinely collaborative environment, where everyone is supported to make the most of their talents. It's about recognizing everyone's contributions equally while delivering excellence together. Flexible and remote working are central to our culture, so talk to us about what's important to you, from reduced weeks to buying more leave, and how we can make reasonable adjustments for you or support your ambitions outside of work. We are looking for a Chartered Senior Quantity Surveyor in the Midlands, who will be responsible for delivering work that's driven by excellence as well as doing the right thing. You'll share our reputation for working on some of the UK's most high-profile commissions. Your teams will work across a wide range of projects within the complex infrastructure sector, including rail, highways, utilities, defence, energy and aviation. As well as building long-term, sustainable relationships with our most important clients, you'll also be a catalyst for your colleagues' career progression. Your purpose: Account management- from directing the team to enabling collaboration and providing career growth opportunities. Business development- increasing our share of client spend, accessing higher-margin work, cross-selling our services and locations. Project leadership- being responsible for directing and managing the project team and delivering portfolios and projects, with competence in project commercial accountability. Technical leadership- from providing stakeholders with specialised advice to broadening your legal and technical knowledge and participating in training initiatives. Team building and management- creating and managing sector-focused teams and mentoring junior colleagues. What you can bring: Proven track record of leading projects for UK public sector clients. Member of the Royal Institute of Chartered Surveyors (RICS) or equivalent, recognised body. Extensive experience with NEC contracts. Experience leading business development and, or account management activities for major construction clients. Why work for AtkinsRéalis? Looking for a place where you can engineer a better future? AtkinsRéalis is for you. Here, our digital-enabled approach transforms outcomes for people and the environment. You'll have a myriad of projects to choose from and endless possibilities for career growth. More responsibility, acclaimed training programmes and flexible working are part of our inclusive culture of prioritising diversity, health, and happiness. Join our Project & Programme Services team and expand your career on some of the industry's most exciting and newsworthy construction projects - from Sizewell C to the world's tallest hotel, London's Heathrow Airport to Europe's first eco-friendly mosque. You'll enjoy invaluable exposure to international expertise as well as innovation in local niche areas. Communities are at the heart of our work and our people are proud to be working towards a Net Zero Carbon future and regenerating cities across the UK. Security clearance: This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
Job Description Software Engineer Full Time, 5 days in the Office Derby, Raynesway An exciting opportunity has arisen for a Software Engineer to join Rolls-Royce Submarine. This role will offer you the opportunity to work across all phases of the product life cycle, solving technical challenges across a wide range of digital, software, programmable hardware and electronics technologies, systems, and applications. You will be able to build the career you desire as an engineer, technical specialist, or technical leader. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey. We'll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. What we offer We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts What you will be doing You will follow a safety critical development lifecycle to: Develop Software requirements and design.Develop and Verify high integrity code.Support host, target and integration testing of your designs.Author and review design documentation.You will liaise with FPGA, Hardware, Systems and Verification teams to ensure customer expectations are met effectively and efficiently.You will contribute to the continuing improvement of the development processes and product quality. Who we're looking for: At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles. Be qualified to Degree level (or equivalent experience) in Electronics Engineering, Computer Science, or related disciplineBe experienced in designing and verifying high integrity Software.Have the ability to provide clear, concise and accurate technical reports Experience of the following, whilst not essential, would be beneficial: Languages:AdaC++C:IBM Engineering Requirements DOORSAnsys - SCADE ArchitectAnsys - SCADE SuiteSCADE Suite KCGSPARK Ada codeReqTifyVectorCastLabViewAzure DevOpsGitStandards, Frameworks and TechniquesReal-time operating systemsPLC developmentAgile ScrumSoftware Verification and Validation.Awareness of safety-critical development constraints (e.g. DO-178B/C, IEC60880, IEC61508). We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives which are crucial to innovation and problem solving. We believe the more diverse perspectives we have, the more successful we'll be. By building a culture of caring and belonging, we give everyone who works here the opportunity to realise their full potential. You can learn more about our global Inclusion strategy at Our people Rolls-Royce To work for the Rolls-Royce Submarines business an individual has to hold a Security Check clearance. Rolls-Royce will support the application for Security Clearance if you do not currently already have this in place. Due to the nature of work the business conducts and the protection of certain assets we can only progress applications from individuals who are a UK national or, in MoD approved cases, a dual national. Job Category Software Systems Posting Date 28 Jul 2025; 00:07 Posting End Date PandoLogic.
Jul 30, 2025
Full time
Job Description Software Engineer Full Time, 5 days in the Office Derby, Raynesway An exciting opportunity has arisen for a Software Engineer to join Rolls-Royce Submarine. This role will offer you the opportunity to work across all phases of the product life cycle, solving technical challenges across a wide range of digital, software, programmable hardware and electronics technologies, systems, and applications. You will be able to build the career you desire as an engineer, technical specialist, or technical leader. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey. We'll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. What we offer We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts What you will be doing You will follow a safety critical development lifecycle to: Develop Software requirements and design.Develop and Verify high integrity code.Support host, target and integration testing of your designs.Author and review design documentation.You will liaise with FPGA, Hardware, Systems and Verification teams to ensure customer expectations are met effectively and efficiently.You will contribute to the continuing improvement of the development processes and product quality. Who we're looking for: At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles. Be qualified to Degree level (or equivalent experience) in Electronics Engineering, Computer Science, or related disciplineBe experienced in designing and verifying high integrity Software.Have the ability to provide clear, concise and accurate technical reports Experience of the following, whilst not essential, would be beneficial: Languages:AdaC++C:IBM Engineering Requirements DOORSAnsys - SCADE ArchitectAnsys - SCADE SuiteSCADE Suite KCGSPARK Ada codeReqTifyVectorCastLabViewAzure DevOpsGitStandards, Frameworks and TechniquesReal-time operating systemsPLC developmentAgile ScrumSoftware Verification and Validation.Awareness of safety-critical development constraints (e.g. DO-178B/C, IEC60880, IEC61508). We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives which are crucial to innovation and problem solving. We believe the more diverse perspectives we have, the more successful we'll be. By building a culture of caring and belonging, we give everyone who works here the opportunity to realise their full potential. You can learn more about our global Inclusion strategy at Our people Rolls-Royce To work for the Rolls-Royce Submarines business an individual has to hold a Security Check clearance. Rolls-Royce will support the application for Security Clearance if you do not currently already have this in place. Due to the nature of work the business conducts and the protection of certain assets we can only progress applications from individuals who are a UK national or, in MoD approved cases, a dual national. Job Category Software Systems Posting Date 28 Jul 2025; 00:07 Posting End Date PandoLogic.
Locations : Boston London Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Director - Software Asset and Configuration Management (SACM) is responsible for the creation, implementation, and continuous improvement of BCG's modern, fully automated SACM function. As the beating heart of IT, this system will serve as the backbone for observability, service reliability, release and change management, and infrastructure management. The leader will drive the automation and governance of BCG's configuration management database (CMDB), integrating it with SRE, ITSM, and CICD pipelines to support always-on, compliant, and cost-efficient operations across BCG Core, BCG X, and CT. Key Responsibilities: Strategic Leadership & Platform Vision: Define and deliver the strategy, roadmap, and execution of BCG's global SACM platform. Establish the CMDB as a real-time, trusted system of record for configuration items across cloud, on-prem, and hybrid environments. Embed SACM capabilities into core IT processes including observability, incident response, service management, and architecture governance. Champion automation, transparency, and traceability of all infrastructure, software, and asset relationships. Automation & Integration: Build and operate a fully automated CMDB with bi-directional integrations across inventory, CICD pipelines, monitoring, and ITSM tools. Ensure SACM data is actively maintained through automated discovery, tagging, and reconciliation across systems. Enable cross-functional teams to consume and contribute to SACM data via APIs, dashboards, and shared workflows. Integrate with change, release, and problem management to reduce risk and accelerate safe deployments. Operational Excellence & SRE Alignment: Apply SRE principles to ensure reliability, performance, and resilience of the SACM platform. Embed SACM into 24x7 operations and observability platforms to support real-time decision-making. Support incident prevention, root cause analysis, and continuous improvement through data-driven insights. Define and enforce service level objectives (SLOs) and key performance indicators (KPIs) for SACM health and value. Governance, Compliance & Asset Management: Ensure accurate, complete, and up-to-date asset and configuration data across environments. Support audits, compliance initiatives, and license management by enabling traceable, historical configuration records. Partner with security, finance, and architecture to deliver governance, lifecycle, and policy adherence. Develop data ownership and stewardship models to ensure system integrity and accountability. Architecture & Platform Enablement: Work closely with architecture teams to model system dependencies, service maps, and integration patterns. Provide visibility into infrastructure and application architecture through contextualized configuration insights. Enable architecture governance, technical debt tracking, and risk impact assessments. Collaboration & Leadership: Lead a global team of engineers, analysts, and operations specialists responsible for the SACM platform. Partner across security, infrastructure, platform, and product teams to ensure SACM integration and value realization. Promote a culture of operational excellence, data-driven engineering, and continuous innovation. What You'll Bring Required Qualifications: 12+ years of experience in IT operations, infrastructure, or platform engineering roles. 5+ years of experience leading CMDB, ITSM, or configuration management functions. Deep understanding of ITSM frameworks (ITIL), asset management, and service management best practices. Strong experience with SRE practices, CICD pipelines, and observability platforms. Demonstrated ability to lead automation initiatives and manage real-time data platforms. Preferred Qualifications: Experience with tools such as ServiceNow, BMC, Jira Service Management, or equivalent. Familiarity with modern cloud environments (AWS, Azure, GCP) and infrastructure-as-code tools. Certifications in ITIL, SACM, SRE, or relevant cloud/DevOps practices. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel for global team engagement or vendor meetings. Ability to operate in a high-availability, global IT operations environment. The Director - Software Asset and Configuration Management (SACM) is a critical leadership role, launching a new, fully integrated capability that will transform how BCG manages its technology landscape. By connecting assets, services, and changes in real-time, this role ensures BCG's operations remain reliable, observable, secure, and continuously improving. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $181,000.00 - $221,000.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jul 30, 2025
Full time
Locations : Boston London Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Director - Software Asset and Configuration Management (SACM) is responsible for the creation, implementation, and continuous improvement of BCG's modern, fully automated SACM function. As the beating heart of IT, this system will serve as the backbone for observability, service reliability, release and change management, and infrastructure management. The leader will drive the automation and governance of BCG's configuration management database (CMDB), integrating it with SRE, ITSM, and CICD pipelines to support always-on, compliant, and cost-efficient operations across BCG Core, BCG X, and CT. Key Responsibilities: Strategic Leadership & Platform Vision: Define and deliver the strategy, roadmap, and execution of BCG's global SACM platform. Establish the CMDB as a real-time, trusted system of record for configuration items across cloud, on-prem, and hybrid environments. Embed SACM capabilities into core IT processes including observability, incident response, service management, and architecture governance. Champion automation, transparency, and traceability of all infrastructure, software, and asset relationships. Automation & Integration: Build and operate a fully automated CMDB with bi-directional integrations across inventory, CICD pipelines, monitoring, and ITSM tools. Ensure SACM data is actively maintained through automated discovery, tagging, and reconciliation across systems. Enable cross-functional teams to consume and contribute to SACM data via APIs, dashboards, and shared workflows. Integrate with change, release, and problem management to reduce risk and accelerate safe deployments. Operational Excellence & SRE Alignment: Apply SRE principles to ensure reliability, performance, and resilience of the SACM platform. Embed SACM into 24x7 operations and observability platforms to support real-time decision-making. Support incident prevention, root cause analysis, and continuous improvement through data-driven insights. Define and enforce service level objectives (SLOs) and key performance indicators (KPIs) for SACM health and value. Governance, Compliance & Asset Management: Ensure accurate, complete, and up-to-date asset and configuration data across environments. Support audits, compliance initiatives, and license management by enabling traceable, historical configuration records. Partner with security, finance, and architecture to deliver governance, lifecycle, and policy adherence. Develop data ownership and stewardship models to ensure system integrity and accountability. Architecture & Platform Enablement: Work closely with architecture teams to model system dependencies, service maps, and integration patterns. Provide visibility into infrastructure and application architecture through contextualized configuration insights. Enable architecture governance, technical debt tracking, and risk impact assessments. Collaboration & Leadership: Lead a global team of engineers, analysts, and operations specialists responsible for the SACM platform. Partner across security, infrastructure, platform, and product teams to ensure SACM integration and value realization. Promote a culture of operational excellence, data-driven engineering, and continuous innovation. What You'll Bring Required Qualifications: 12+ years of experience in IT operations, infrastructure, or platform engineering roles. 5+ years of experience leading CMDB, ITSM, or configuration management functions. Deep understanding of ITSM frameworks (ITIL), asset management, and service management best practices. Strong experience with SRE practices, CICD pipelines, and observability platforms. Demonstrated ability to lead automation initiatives and manage real-time data platforms. Preferred Qualifications: Experience with tools such as ServiceNow, BMC, Jira Service Management, or equivalent. Familiarity with modern cloud environments (AWS, Azure, GCP) and infrastructure-as-code tools. Certifications in ITIL, SACM, SRE, or relevant cloud/DevOps practices. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel for global team engagement or vendor meetings. Ability to operate in a high-availability, global IT operations environment. The Director - Software Asset and Configuration Management (SACM) is a critical leadership role, launching a new, fully integrated capability that will transform how BCG manages its technology landscape. By connecting assets, services, and changes in real-time, this role ensures BCG's operations remain reliable, observable, secure, and continuously improving. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $181,000.00 - $221,000.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : Boston London Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Director - Remote Connectivity is responsible for designing, operating , and evolving BCG's global remote access infrastructure. This role focuses on delivering secure, reliable, and high-performance connectivity for over 50,000 users and their devices through the implementation of VPN, SASE, and Zero-Trust Network Access (ZTNA) technologies. With a focus on automation, observability, and user experience, this position plays a vital role in ensuring seamless and secure connectivity across third-party, hybrid, and internal environments. Key Responsibilities: Strategy & Architecture Leadership: Define and lead the strategy and roadmap for remote connectivity services, including VPNs, ZTNA, and SASE. Architect solutions that combine performance, resilience, and security using modern software-defined networking principles. Embed zero-trust principles and user-centric design into all remote connectivity services. Align remote connectivity architecture with broader enterprise network, security, and cloud strategies. Engineering & Operations: Lead the engineering, deployment, and lifecycle management of remote access solutions such as Cisco AnyConnect, Zscaler, and other mainstream VPN platforms. Drive automation of remote access provisioning, policy enforcement, and configuration management through Infrastructure as Code (IaC) and zero-touch deployment practices. Apply Site Reliability Engineering (SRE) principles to improve performance, availability, and troubleshooting. Establish observability practices across all access points with real-time metrics, logs, and telemetry. Security, Compliance & Governance: Ensure compliance with corporate security and privacy policies through proactive monitoring and enforcement. Partner with cyber and ISRM teams to integrate secure access into incident response, threat detection, and policy governance workflows. Support enforcement of access policies for third-party, BYOD, and contractor devices using secure, scalable methods. Collaboration & User Experience: Work closely with cyber, architecture, and global network teams to deliver consistent, aligned remote access capabilities. Act as a champion for user experience, identifying and eliminating pain points through design and support improvements. Enable a seamless hybrid work model by improving mobility, availability, and secure remote access to services and resources. Scalability & Service Excellence: Design remote connectivity solutions that scale to meet the needs of a global, mobile workforce. Lead monitoring, analytics, and continual service improvement initiatives focused on availability, latency, and security. Define and track KPIs, SLAs, and SLOs that reflect end-user experience and service performance. Leadership & Team Development: Lead a global team of network and remote connectivity engineers. Foster a culture of innovation, automation, and reliability within the team. Promote knowledge sharing and best practice adoption across related network and security functions What You'll Bring Required Qualifications: 12+ years of experience in enterprise networking, remote access, or network security roles. Deep experience with VPNs, ZTNA, SASE platforms (e.g., Zscaler, Cisco, Palo Alto, or equivalent). Strong understanding of zero-trust architecture, network segmentation, and endpoint-based access control. Proven ability to scale remote connectivity solutions to tens of thousands of users and devices. Experience with IaC, network automation, observability tooling, and SRE methodologies. Preferred Qualifications: Certifications such as CCNP, CCIE, PCNSE, Zscaler Certified, or equivalent. Familiarity with secure hybrid work and cloud networking models. Background in network performance optimization, user-centric design, and security compliance. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel for collaboration, vendor management, or strategic alignment. Must thrive in a fast-paced, globally distributed, high-scale environment. The Director - Remote Connectivity plays a central role in delivering secure and seamless access for BCG's workforce. Through modern technologies, observability, and a relentless focus on user experience, this leader will ensure BCG's global connectivity is always available, always secure, and always optimized for performance. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $181,000.00 - $221,000.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jul 30, 2025
Full time
Locations : Boston London Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Director - Remote Connectivity is responsible for designing, operating , and evolving BCG's global remote access infrastructure. This role focuses on delivering secure, reliable, and high-performance connectivity for over 50,000 users and their devices through the implementation of VPN, SASE, and Zero-Trust Network Access (ZTNA) technologies. With a focus on automation, observability, and user experience, this position plays a vital role in ensuring seamless and secure connectivity across third-party, hybrid, and internal environments. Key Responsibilities: Strategy & Architecture Leadership: Define and lead the strategy and roadmap for remote connectivity services, including VPNs, ZTNA, and SASE. Architect solutions that combine performance, resilience, and security using modern software-defined networking principles. Embed zero-trust principles and user-centric design into all remote connectivity services. Align remote connectivity architecture with broader enterprise network, security, and cloud strategies. Engineering & Operations: Lead the engineering, deployment, and lifecycle management of remote access solutions such as Cisco AnyConnect, Zscaler, and other mainstream VPN platforms. Drive automation of remote access provisioning, policy enforcement, and configuration management through Infrastructure as Code (IaC) and zero-touch deployment practices. Apply Site Reliability Engineering (SRE) principles to improve performance, availability, and troubleshooting. Establish observability practices across all access points with real-time metrics, logs, and telemetry. Security, Compliance & Governance: Ensure compliance with corporate security and privacy policies through proactive monitoring and enforcement. Partner with cyber and ISRM teams to integrate secure access into incident response, threat detection, and policy governance workflows. Support enforcement of access policies for third-party, BYOD, and contractor devices using secure, scalable methods. Collaboration & User Experience: Work closely with cyber, architecture, and global network teams to deliver consistent, aligned remote access capabilities. Act as a champion for user experience, identifying and eliminating pain points through design and support improvements. Enable a seamless hybrid work model by improving mobility, availability, and secure remote access to services and resources. Scalability & Service Excellence: Design remote connectivity solutions that scale to meet the needs of a global, mobile workforce. Lead monitoring, analytics, and continual service improvement initiatives focused on availability, latency, and security. Define and track KPIs, SLAs, and SLOs that reflect end-user experience and service performance. Leadership & Team Development: Lead a global team of network and remote connectivity engineers. Foster a culture of innovation, automation, and reliability within the team. Promote knowledge sharing and best practice adoption across related network and security functions What You'll Bring Required Qualifications: 12+ years of experience in enterprise networking, remote access, or network security roles. Deep experience with VPNs, ZTNA, SASE platforms (e.g., Zscaler, Cisco, Palo Alto, or equivalent). Strong understanding of zero-trust architecture, network segmentation, and endpoint-based access control. Proven ability to scale remote connectivity solutions to tens of thousands of users and devices. Experience with IaC, network automation, observability tooling, and SRE methodologies. Preferred Qualifications: Certifications such as CCNP, CCIE, PCNSE, Zscaler Certified, or equivalent. Familiarity with secure hybrid work and cloud networking models. Background in network performance optimization, user-centric design, and security compliance. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel for collaboration, vendor management, or strategic alignment. Must thrive in a fast-paced, globally distributed, high-scale environment. The Director - Remote Connectivity plays a central role in delivering secure and seamless access for BCG's workforce. Through modern technologies, observability, and a relentless focus on user experience, this leader will ensure BCG's global connectivity is always available, always secure, and always optimized for performance. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $181,000.00 - $221,000.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Join us as a Lead Engineer in our EMEA Change & Release Management team to take your career to the next level with a global market leader. Make your mark in IT At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for shielding the company's systems from security risks, while designing technology strategies that enable AIG's businesses to achieve their goals. Innovation in IT drives innovation across the organization. How you will make an impact The role of the DevOps / SRE / Platform Engineering Lead is to provide strategic guidance and work within the EMEA CM team to evolve the ecosystem, automate and contribute to a more efficient release platform. This individual will play a crucial role in an agile team, focusing on the enhancement, construction, and delivery of trusted, technology products in a secure, stable, and scalable manner which aligns to AIG GI Technology standards. This is a role for a highly motivated individual with knowledge of operating and evolving different projects based on different technologies stacks. The ideal candidate must be a self-starter and can identify opportunities and translate these into tangible actional transition plans. The role requires a collaborating team player who can influence change, lead best practices and drive toward solutions. Some of the key responsibilities include: Working cross functionally with other teams, with an ability to think beyond routine or conventional approaches to create solutions that drive better ways of working and create efficiencies. Acting as an internal 'technical consultant' to advise and guide on best steps to deliver greater efficiencies in an effective manner. Designing, proposing, and driving strategies around complex and unique technical problems affecting the business needs, communicating standards, and getting buy-in on solutions. Establishing thought leadership for automation integration utilizing the DevOps toolsets that fosters secure, performance and high-quality releases on-demand with self-service. Coaching and supporting the multidisciplinary CM team in solution techniques and good practices, ensuring high quality delivery. Leading evaluation sessions with CM team and other internal stakeholders to drive outcomes oriented, supporting consistent, efficient solutions that align with AIG IT Global Operating model. What you'll need to succeed Bachelor's degree in computer science, Information technology or related field. Demonstrated hands on experience on highly available hybrid cloud environments from a DevSecOps perspective. Solid experience with automation, application testing, scripting, and CI/CD delivery methods. Demonstrated leadership skills with the ability to mentor and lead of team of professionals. Advanced understanding of Agile, DevOps methodologies and practices. Deep understanding of the security and compliance standards, and their implementation. Excellent communication skills for effective collaboration with cross functional teams. Capability to document and present technology in a way that reaches to all audiences (technical and non-technical). Experience building and supporting a microservice architecture with different orchestrators in production. CI / CD pipelines development, Linux, containerization and associated toolsets (GitHub, Jenkins, Artifactory etc.) Security & Compliance best practices, implementation, and maintenance At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to . Functional Area: Join us as a Lead Engineer in our EMEA Change & Release Management team to take your career to the next level with a global market leader. Make your mark in IT At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for shielding the company's systems from security risks, while designing technology strategies that enable AIG's businesses to achieve their goals. Innovation in IT drives innovation across the organization. How you will make an impact The role of the DevOps / SRE / Platform Engineering Lead is to provide strategic guidance and work within the EMEA CM team to evolve the ecosystem, automate and contribute to a more efficient release platform. This individual will play a crucial role in an agile team, focusing on the enhancement, construction, and delivery of trusted, technology products in a secure, stable, and scalable manner which aligns to AIG GI Technology standards. This is a role for a highly motivated individual with knowledge of operating and evolving different projects based on different technologies stacks. The ideal candidate must be a self-starter and can identify opportunities and translate these into tangible actional transition plans. The role requires a collaborating team player who can influence change, lead best practices and drive toward solutions. Some of the key responsibilities include: Working cross functionally with other teams, with an ability to think beyond routine or conventional approaches to create solutions that drive better ways of working and create efficiencies. Acting as an internal 'technical consultant' to advise and guide on best steps to deliver greater efficiencies in an effective manner. Designing, proposing, and driving strategies around complex and unique technical problems affecting the business needs, communicating standards, and getting buy-in on solutions. Establishing thought leadership for automation integration utilizing the DevOps toolsets that fosters secure, performance and high-quality releases on-demand with self-service. Coaching and supporting the multidisciplinary CM team in solution techniques and good practices, ensuring high quality delivery. Leading evaluation sessions with CM team and other internal stakeholders to drive outcomes oriented, supporting consistent, efficient solutions that align with AIG IT Global Operating model. What you'll need to succeed Bachelor's degree in computer science, Information technology or related field. Demonstrated hands on experience on highly available hybrid cloud environments from a DevSecOps perspective. Solid experience with automation, application testing, scripting, and CI/CD delivery methods. Demonstrated leadership skills with the ability to mentor and lead of team of professionals. Advanced understanding of Agile, DevOps methodologies and practices. Deep understanding of the security and compliance standards, and their implementation. Excellent communication skills for effective collaboration with cross functional teams. . click apply for full job details
Jul 30, 2025
Full time
Join us as a Lead Engineer in our EMEA Change & Release Management team to take your career to the next level with a global market leader. Make your mark in IT At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for shielding the company's systems from security risks, while designing technology strategies that enable AIG's businesses to achieve their goals. Innovation in IT drives innovation across the organization. How you will make an impact The role of the DevOps / SRE / Platform Engineering Lead is to provide strategic guidance and work within the EMEA CM team to evolve the ecosystem, automate and contribute to a more efficient release platform. This individual will play a crucial role in an agile team, focusing on the enhancement, construction, and delivery of trusted, technology products in a secure, stable, and scalable manner which aligns to AIG GI Technology standards. This is a role for a highly motivated individual with knowledge of operating and evolving different projects based on different technologies stacks. The ideal candidate must be a self-starter and can identify opportunities and translate these into tangible actional transition plans. The role requires a collaborating team player who can influence change, lead best practices and drive toward solutions. Some of the key responsibilities include: Working cross functionally with other teams, with an ability to think beyond routine or conventional approaches to create solutions that drive better ways of working and create efficiencies. Acting as an internal 'technical consultant' to advise and guide on best steps to deliver greater efficiencies in an effective manner. Designing, proposing, and driving strategies around complex and unique technical problems affecting the business needs, communicating standards, and getting buy-in on solutions. Establishing thought leadership for automation integration utilizing the DevOps toolsets that fosters secure, performance and high-quality releases on-demand with self-service. Coaching and supporting the multidisciplinary CM team in solution techniques and good practices, ensuring high quality delivery. Leading evaluation sessions with CM team and other internal stakeholders to drive outcomes oriented, supporting consistent, efficient solutions that align with AIG IT Global Operating model. What you'll need to succeed Bachelor's degree in computer science, Information technology or related field. Demonstrated hands on experience on highly available hybrid cloud environments from a DevSecOps perspective. Solid experience with automation, application testing, scripting, and CI/CD delivery methods. Demonstrated leadership skills with the ability to mentor and lead of team of professionals. Advanced understanding of Agile, DevOps methodologies and practices. Deep understanding of the security and compliance standards, and their implementation. Excellent communication skills for effective collaboration with cross functional teams. Capability to document and present technology in a way that reaches to all audiences (technical and non-technical). Experience building and supporting a microservice architecture with different orchestrators in production. CI / CD pipelines development, Linux, containerization and associated toolsets (GitHub, Jenkins, Artifactory etc.) Security & Compliance best practices, implementation, and maintenance At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to . Functional Area: Join us as a Lead Engineer in our EMEA Change & Release Management team to take your career to the next level with a global market leader. Make your mark in IT At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for shielding the company's systems from security risks, while designing technology strategies that enable AIG's businesses to achieve their goals. Innovation in IT drives innovation across the organization. How you will make an impact The role of the DevOps / SRE / Platform Engineering Lead is to provide strategic guidance and work within the EMEA CM team to evolve the ecosystem, automate and contribute to a more efficient release platform. This individual will play a crucial role in an agile team, focusing on the enhancement, construction, and delivery of trusted, technology products in a secure, stable, and scalable manner which aligns to AIG GI Technology standards. This is a role for a highly motivated individual with knowledge of operating and evolving different projects based on different technologies stacks. The ideal candidate must be a self-starter and can identify opportunities and translate these into tangible actional transition plans. The role requires a collaborating team player who can influence change, lead best practices and drive toward solutions. Some of the key responsibilities include: Working cross functionally with other teams, with an ability to think beyond routine or conventional approaches to create solutions that drive better ways of working and create efficiencies. Acting as an internal 'technical consultant' to advise and guide on best steps to deliver greater efficiencies in an effective manner. Designing, proposing, and driving strategies around complex and unique technical problems affecting the business needs, communicating standards, and getting buy-in on solutions. Establishing thought leadership for automation integration utilizing the DevOps toolsets that fosters secure, performance and high-quality releases on-demand with self-service. Coaching and supporting the multidisciplinary CM team in solution techniques and good practices, ensuring high quality delivery. Leading evaluation sessions with CM team and other internal stakeholders to drive outcomes oriented, supporting consistent, efficient solutions that align with AIG IT Global Operating model. What you'll need to succeed Bachelor's degree in computer science, Information technology or related field. Demonstrated hands on experience on highly available hybrid cloud environments from a DevSecOps perspective. Solid experience with automation, application testing, scripting, and CI/CD delivery methods. Demonstrated leadership skills with the ability to mentor and lead of team of professionals. Advanced understanding of Agile, DevOps methodologies and practices. Deep understanding of the security and compliance standards, and their implementation. Excellent communication skills for effective collaboration with cross functional teams. . click apply for full job details
Locations : Boston London Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Director - Software Asset and Configuration Management (SACM) is responsible for the creation, implementation, and continuous improvement of BCG's modern, fully automated SACM function. As the beating heart of IT, this system will serve as the backbone for observability, service reliability, release and change management, and infrastructure management. The leader will drive the automation and governance of BCG's configuration management database (CMDB), integrating it with SRE, ITSM, and CICD pipelines to support always-on, compliant, and cost-efficient operations across BCG Core, BCG X, and CT. Key Responsibilities: Strategic Leadership & Platform Vision: Define and deliver the strategy, roadmap, and execution of BCG's global SACM platform. Establish the CMDB as a real-time, trusted system of record for configuration items across cloud, on-prem, and hybrid environments. Embed SACM capabilities into core IT processes including observability, incident response, service management, and architecture governance. Champion automation, transparency, and traceability of all infrastructure, software, and asset relationships. Automation & Integration: Build and operate a fully automated CMDB with bi-directional integrations across inventory, CICD pipelines, monitoring, and ITSM tools. Ensure SACM data is actively maintained through automated discovery, tagging, and reconciliation across systems. Enable cross-functional teams to consume and contribute to SACM data via APIs, dashboards, and shared workflows. Integrate with change, release, and problem management to reduce risk and accelerate safe deployments. Operational Excellence & SRE Alignment: Apply SRE principles to ensure reliability, performance, and resilience of the SACM platform. Embed SACM into 24x7 operations and observability platforms to support real-time decision-making. Support incident prevention, root cause analysis, and continuous improvement through data-driven insights. Define and enforce service level objectives (SLOs) and key performance indicators (KPIs) for SACM health and value. Governance, Compliance & Asset Management: Ensure accurate, complete, and up-to-date asset and configuration data across environments. Support audits, compliance initiatives, and license management by enabling traceable, historical configuration records. Partner with security, finance, and architecture to deliver governance, lifecycle, and policy adherence. Develop data ownership and stewardship models to ensure system integrity and accountability. Architecture & Platform Enablement: Work closely with architecture teams to model system dependencies, service maps, and integration patterns. Provide visibility into infrastructure and application architecture through contextualized configuration insights. Enable architecture governance, technical debt tracking, and risk impact assessments. Collaboration & Leadership: Lead a global team of engineers, analysts, and operations specialists responsible for the SACM platform. Partner across security, infrastructure, platform, and product teams to ensure SACM integration and value realization. Promote a culture of operational excellence, data-driven engineering, and continuous innovation. What You'll Bring Required Qualifications: 12+ years of experience in IT operations, infrastructure, or platform engineering roles. 5+ years of experience leading CMDB, ITSM, or configuration management functions. Deep understanding of ITSM frameworks (ITIL), asset management, and service management best practices. Strong experience with SRE practices, CICD pipelines, and observability platforms. Demonstrated ability to lead automation initiatives and manage real-time data platforms. Preferred Qualifications: Experience with tools such as ServiceNow, BMC, Jira Service Management, or equivalent. Familiarity with modern cloud environments (AWS, Azure, GCP) and infrastructure-as-code tools. Certifications in ITIL, SACM, SRE, or relevant cloud/DevOps practices. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel for global team engagement or vendor meetings. Ability to operate in a high-availability, global IT operations environment. The Director - Software Asset and Configuration Management (SACM) is a critical leadership role, launching a new, fully integrated capability that will transform how BCG manages its technology landscape. By connecting assets, services, and changes in real-time, this role ensures BCG's operations remain reliable, observable, secure, and continuously improving. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $181,000.00 - $221,000.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jul 30, 2025
Full time
Locations : Boston London Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Director - Software Asset and Configuration Management (SACM) is responsible for the creation, implementation, and continuous improvement of BCG's modern, fully automated SACM function. As the beating heart of IT, this system will serve as the backbone for observability, service reliability, release and change management, and infrastructure management. The leader will drive the automation and governance of BCG's configuration management database (CMDB), integrating it with SRE, ITSM, and CICD pipelines to support always-on, compliant, and cost-efficient operations across BCG Core, BCG X, and CT. Key Responsibilities: Strategic Leadership & Platform Vision: Define and deliver the strategy, roadmap, and execution of BCG's global SACM platform. Establish the CMDB as a real-time, trusted system of record for configuration items across cloud, on-prem, and hybrid environments. Embed SACM capabilities into core IT processes including observability, incident response, service management, and architecture governance. Champion automation, transparency, and traceability of all infrastructure, software, and asset relationships. Automation & Integration: Build and operate a fully automated CMDB with bi-directional integrations across inventory, CICD pipelines, monitoring, and ITSM tools. Ensure SACM data is actively maintained through automated discovery, tagging, and reconciliation across systems. Enable cross-functional teams to consume and contribute to SACM data via APIs, dashboards, and shared workflows. Integrate with change, release, and problem management to reduce risk and accelerate safe deployments. Operational Excellence & SRE Alignment: Apply SRE principles to ensure reliability, performance, and resilience of the SACM platform. Embed SACM into 24x7 operations and observability platforms to support real-time decision-making. Support incident prevention, root cause analysis, and continuous improvement through data-driven insights. Define and enforce service level objectives (SLOs) and key performance indicators (KPIs) for SACM health and value. Governance, Compliance & Asset Management: Ensure accurate, complete, and up-to-date asset and configuration data across environments. Support audits, compliance initiatives, and license management by enabling traceable, historical configuration records. Partner with security, finance, and architecture to deliver governance, lifecycle, and policy adherence. Develop data ownership and stewardship models to ensure system integrity and accountability. Architecture & Platform Enablement: Work closely with architecture teams to model system dependencies, service maps, and integration patterns. Provide visibility into infrastructure and application architecture through contextualized configuration insights. Enable architecture governance, technical debt tracking, and risk impact assessments. Collaboration & Leadership: Lead a global team of engineers, analysts, and operations specialists responsible for the SACM platform. Partner across security, infrastructure, platform, and product teams to ensure SACM integration and value realization. Promote a culture of operational excellence, data-driven engineering, and continuous innovation. What You'll Bring Required Qualifications: 12+ years of experience in IT operations, infrastructure, or platform engineering roles. 5+ years of experience leading CMDB, ITSM, or configuration management functions. Deep understanding of ITSM frameworks (ITIL), asset management, and service management best practices. Strong experience with SRE practices, CICD pipelines, and observability platforms. Demonstrated ability to lead automation initiatives and manage real-time data platforms. Preferred Qualifications: Experience with tools such as ServiceNow, BMC, Jira Service Management, or equivalent. Familiarity with modern cloud environments (AWS, Azure, GCP) and infrastructure-as-code tools. Certifications in ITIL, SACM, SRE, or relevant cloud/DevOps practices. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel for global team engagement or vendor meetings. Ability to operate in a high-availability, global IT operations environment. The Director - Software Asset and Configuration Management (SACM) is a critical leadership role, launching a new, fully integrated capability that will transform how BCG manages its technology landscape. By connecting assets, services, and changes in real-time, this role ensures BCG's operations remain reliable, observable, secure, and continuously improving. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $181,000.00 - $221,000.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
