Regional Training Manager SPA Department: Retail Employment Type: Permanent - Full Time Location: All Brands, London Description The Regional Training Manager SPA is responsible for overseeing the training and development of the ELEMIS Training Specialists, Experts, and Senior Trainers within their region, with a primary focus on supporting and growing the Spa channel. This role ensures the consistent delivery of high-quality learning programs that have a measurable impact on sales performance and uphold the highest brand standards. In addition to delivering induction and ongoing train-the-trainer programs, this role includes leading the effective rollout, monitoring, and reporting of the ELEMIS Ambassador Program, ensuring its alignment with business goals and its contribution to education excellence. The Regional Training Manager also provides regular observation and coaching, tracks team performance, and collaborates closely with the Head of S&S Education to identify and act on opportunities for growth and innovation within the education strategy. Working in close alignment with the Head of S&S Education and the Sales team, this role is responsible for scaling learning impact, supporting talent development, and optimizing the customer experience across the Spa network to influence sales growth. What Will You Do? Leadership and Team Development: Lead, mentor, and inspire a team of Training Specialists, Experts, and Senior Trainers across the Spa channel. Conduct regular 1:1 coaching, observation, and performance feedback sessions, aligned with KPIs and developmental goals. Manage individual training development plans and performance logs in line with the ELEMIS Trainer Development Guide. Provide regular performance updates to the Head of S&S Education, identifying top talent and coaching opportunities. Training Delivery & Quality Assurance Deliver engaging and effective Train-the-Trainer Induction Programs for new hires, ensuring strong onboarding and alignment with brand standards. Oversee and lead ongoing Train-the-Trainer programs, promoting continuous development and skill enhancement within the education team. Ensure consistent delivery of ELEMIS training programs in line with curriculum standards and learner needs. Maintain high-quality training delivery through regular evaluations, audits, and feedback cycles. Program Ownership & Innovation Own and lead the ELEMIS Ambassador Program within the Spa channel alongside Regional Training Manager for the South, drive participation, performance, and impact across key partner accounts. Identify and trial innovative learning experiences, leveraging digital and in-person formats to enhance learner engagement. Collaborate with the Head of Education to evaluate and analyze training impact, adjusting approaches to improve results and return on education. Strategic Collaboration & Commercial Alignment Act as a critical connector between Education and Sales, ensuring aligned priorities and a unified approach to supporting business objectives. Work alongside the UK Sales team to identify training gaps, support regional sales goals, and create education plans that drive business growth. Represent Education during regional business reviews and strategy meetings, proactively providing insights and data on education performance. Collaborate with Operations team to ensure productive and efficient ways of working. Brand Representation & Subject Matter Expertise Serve as a PRO Master in ELEMIS, setting the benchmark for product and treatment knowledge. Model best-in-class brand behaviors and uphold ELEMIS standards in every training interaction. Represent ELEMIS at internal and external events, conferences, and partner training where required. Key Metrics for Success Training team performance and progression Ambassador program engagement and outcomes Regional training consistency and learner satisfaction Alignment between training impact and commercial sales targets Feedback from internal stakeholders (Education, Sales, Spa partners) The Perfect Candidate Beauty Therapy qualification to NVQ level 3 or equivalent, including facial and body electrical Passionate about the beauty and spa industry. Teacher training qualification highly desirable Good level and standard of UK/European education or equivalent Training experience within the beauty industry desirable General computer literacy in Microsoft Word, Excel, PowerPoint, and Outlook Experience in a managerial role Skills and Competencies: Patient and encouraging in the training environment. Adaptable to the diverse learning styles of spa and beauty professionals. Social Media training and experience highly desirable Self-motivated, organised with strong attention to detail. Competent communication, presentation and facilitation skills Experience working within a team environment, working collaboratively, and building positive business partnerships Ability to listen and understand needs of others, translating those needs into elevated education In-depth knowledge of beauty and spa services, products, and industry trends. Ability to demonstrate and teach practical spa and beauty services. Experience & Competent in public speaking Familiarity with health and safety regulations in the spa and beauty industry. Work Environment & Physical Requirements: This position is a field-based role This position requires some work from home days; candidates should have a reliable home office setup with access to a stable internet connection. Travel: This role will require travel across the UK & Ireland and to our training academy. Overnight Travel: Overnight travel will be necessary for attending training, events, conferences, or supporting onsite educational activities. What We Offer You! Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more) Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more Generous Holiday Allowance, increasing with length of service Company Pension Scheme Bonus/Commission Scheme Healthcare Cash Plan (with Dental) Employee Assistance Programme for all Associates and their families Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards Much, much more! Some benefit eligibility is based on length of service or contract type
Jul 28, 2025
Full time
Regional Training Manager SPA Department: Retail Employment Type: Permanent - Full Time Location: All Brands, London Description The Regional Training Manager SPA is responsible for overseeing the training and development of the ELEMIS Training Specialists, Experts, and Senior Trainers within their region, with a primary focus on supporting and growing the Spa channel. This role ensures the consistent delivery of high-quality learning programs that have a measurable impact on sales performance and uphold the highest brand standards. In addition to delivering induction and ongoing train-the-trainer programs, this role includes leading the effective rollout, monitoring, and reporting of the ELEMIS Ambassador Program, ensuring its alignment with business goals and its contribution to education excellence. The Regional Training Manager also provides regular observation and coaching, tracks team performance, and collaborates closely with the Head of S&S Education to identify and act on opportunities for growth and innovation within the education strategy. Working in close alignment with the Head of S&S Education and the Sales team, this role is responsible for scaling learning impact, supporting talent development, and optimizing the customer experience across the Spa network to influence sales growth. What Will You Do? Leadership and Team Development: Lead, mentor, and inspire a team of Training Specialists, Experts, and Senior Trainers across the Spa channel. Conduct regular 1:1 coaching, observation, and performance feedback sessions, aligned with KPIs and developmental goals. Manage individual training development plans and performance logs in line with the ELEMIS Trainer Development Guide. Provide regular performance updates to the Head of S&S Education, identifying top talent and coaching opportunities. Training Delivery & Quality Assurance Deliver engaging and effective Train-the-Trainer Induction Programs for new hires, ensuring strong onboarding and alignment with brand standards. Oversee and lead ongoing Train-the-Trainer programs, promoting continuous development and skill enhancement within the education team. Ensure consistent delivery of ELEMIS training programs in line with curriculum standards and learner needs. Maintain high-quality training delivery through regular evaluations, audits, and feedback cycles. Program Ownership & Innovation Own and lead the ELEMIS Ambassador Program within the Spa channel alongside Regional Training Manager for the South, drive participation, performance, and impact across key partner accounts. Identify and trial innovative learning experiences, leveraging digital and in-person formats to enhance learner engagement. Collaborate with the Head of Education to evaluate and analyze training impact, adjusting approaches to improve results and return on education. Strategic Collaboration & Commercial Alignment Act as a critical connector between Education and Sales, ensuring aligned priorities and a unified approach to supporting business objectives. Work alongside the UK Sales team to identify training gaps, support regional sales goals, and create education plans that drive business growth. Represent Education during regional business reviews and strategy meetings, proactively providing insights and data on education performance. Collaborate with Operations team to ensure productive and efficient ways of working. Brand Representation & Subject Matter Expertise Serve as a PRO Master in ELEMIS, setting the benchmark for product and treatment knowledge. Model best-in-class brand behaviors and uphold ELEMIS standards in every training interaction. Represent ELEMIS at internal and external events, conferences, and partner training where required. Key Metrics for Success Training team performance and progression Ambassador program engagement and outcomes Regional training consistency and learner satisfaction Alignment between training impact and commercial sales targets Feedback from internal stakeholders (Education, Sales, Spa partners) The Perfect Candidate Beauty Therapy qualification to NVQ level 3 or equivalent, including facial and body electrical Passionate about the beauty and spa industry. Teacher training qualification highly desirable Good level and standard of UK/European education or equivalent Training experience within the beauty industry desirable General computer literacy in Microsoft Word, Excel, PowerPoint, and Outlook Experience in a managerial role Skills and Competencies: Patient and encouraging in the training environment. Adaptable to the diverse learning styles of spa and beauty professionals. Social Media training and experience highly desirable Self-motivated, organised with strong attention to detail. Competent communication, presentation and facilitation skills Experience working within a team environment, working collaboratively, and building positive business partnerships Ability to listen and understand needs of others, translating those needs into elevated education In-depth knowledge of beauty and spa services, products, and industry trends. Ability to demonstrate and teach practical spa and beauty services. Experience & Competent in public speaking Familiarity with health and safety regulations in the spa and beauty industry. Work Environment & Physical Requirements: This position is a field-based role This position requires some work from home days; candidates should have a reliable home office setup with access to a stable internet connection. Travel: This role will require travel across the UK & Ireland and to our training academy. Overnight Travel: Overnight travel will be necessary for attending training, events, conferences, or supporting onsite educational activities. What We Offer You! Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more) Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more Generous Holiday Allowance, increasing with length of service Company Pension Scheme Bonus/Commission Scheme Healthcare Cash Plan (with Dental) Employee Assistance Programme for all Associates and their families Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards Much, much more! Some benefit eligibility is based on length of service or contract type
On behalf of our client in West London, we are seeking a SAP Applications Support Trainer to join them in a permanent role. The SAP Application Trainer will cover all topics related to the ERP system SAP. You'll also maintain and support internal business applications associated with the ERP system process. Our ideal candidate will be an IT Graduate with relevant experience in S4H with Applications Support for SAP ERP systems. Role: SAP Applications Support Trainer Salary: Available upon application Hours: Monday to Friday Location: Hayes, West London Main Responsibilities: 1st, 2nd line support for the ERP software system (SAP, S4H), working alongside internal team User Training support and problem solving related to SAP System (SD/MM/FI/CO/MRO) Act as a liaison and key trainer between multiple departments/group IT teams Represent and support local users in the clear definition and documentation of their business requirements Create testing scenarios, recording of test results and related data for all SAP projects/changes coordinated with global teams Work as a member of IT projects regarding the ERP software system, providing first hand documentation Carry out and coordinate testing for SAP changes/functional & UAT testing Create documents for end-user training and support training on new or changed SAP functionalities Maintain and modify existing SAP workflows with the developers in-house Learn and being able to research new technologies to suit needs and requirements Ideal Candidate profile: Graduate/Bachelor in IT or relevant experience in S4H with Applications Support for SAP ERP systems Knowledge in an ERP System is a distinct advantage, particularly in modules such as SD, MM, FI, CO (but not a requirement as full training will be provided) Business Warehouse and Power BI, SQL, Excel, SharePoint, Power BI Data workflow, workshop champion in Training others Experience in end-user support, providing full class-room training Strong customer and service orientation - would be responsible for the new starter process and training Ability to liaise with all levels of staff and to communicate complex information in a simple manner Can work well on own initiative, and within a team environment Capacity for intercultural competence, being able to work with others globally Experience in working in change control environment and for driving change across SAP platforms Calm and mature personality with the ability to work both on your own initiative and in a team environment, often under pressure and to strict guidelines. Right to work within the UK without any restrictions. No sponsorships can be provided, now or in the future. Benefits: Competitive salary package Discretionary bonus scheme Discounted flight benefits Reduced gym membership, retail & hotel discounts Seasonal company events If you are interested in applying for this position and you meet the requirements, please apply immediately. Due to the number of applications we receive, it's not always possible to contact unsuccessful applicants. Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at any time! Thank you for your follow!" Line Up Aviation is a recruitment agency.
Feb 17, 2025
Full time
On behalf of our client in West London, we are seeking a SAP Applications Support Trainer to join them in a permanent role. The SAP Application Trainer will cover all topics related to the ERP system SAP. You'll also maintain and support internal business applications associated with the ERP system process. Our ideal candidate will be an IT Graduate with relevant experience in S4H with Applications Support for SAP ERP systems. Role: SAP Applications Support Trainer Salary: Available upon application Hours: Monday to Friday Location: Hayes, West London Main Responsibilities: 1st, 2nd line support for the ERP software system (SAP, S4H), working alongside internal team User Training support and problem solving related to SAP System (SD/MM/FI/CO/MRO) Act as a liaison and key trainer between multiple departments/group IT teams Represent and support local users in the clear definition and documentation of their business requirements Create testing scenarios, recording of test results and related data for all SAP projects/changes coordinated with global teams Work as a member of IT projects regarding the ERP software system, providing first hand documentation Carry out and coordinate testing for SAP changes/functional & UAT testing Create documents for end-user training and support training on new or changed SAP functionalities Maintain and modify existing SAP workflows with the developers in-house Learn and being able to research new technologies to suit needs and requirements Ideal Candidate profile: Graduate/Bachelor in IT or relevant experience in S4H with Applications Support for SAP ERP systems Knowledge in an ERP System is a distinct advantage, particularly in modules such as SD, MM, FI, CO (but not a requirement as full training will be provided) Business Warehouse and Power BI, SQL, Excel, SharePoint, Power BI Data workflow, workshop champion in Training others Experience in end-user support, providing full class-room training Strong customer and service orientation - would be responsible for the new starter process and training Ability to liaise with all levels of staff and to communicate complex information in a simple manner Can work well on own initiative, and within a team environment Capacity for intercultural competence, being able to work with others globally Experience in working in change control environment and for driving change across SAP platforms Calm and mature personality with the ability to work both on your own initiative and in a team environment, often under pressure and to strict guidelines. Right to work within the UK without any restrictions. No sponsorships can be provided, now or in the future. Benefits: Competitive salary package Discretionary bonus scheme Discounted flight benefits Reduced gym membership, retail & hotel discounts Seasonal company events If you are interested in applying for this position and you meet the requirements, please apply immediately. Due to the number of applications we receive, it's not always possible to contact unsuccessful applicants. Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at any time! Thank you for your follow!" Line Up Aviation is a recruitment agency.
Your role As a Part Time Advisor your role is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count. Responsibilities The main responsibilities of the role are: Being passionate about o2s products, services and brand and understanding what we offer as a business Becoming an expert in all things o2 Working to and following our LEAP framework to make sure you are delivering a great personalised experience in store Delivering store targets - Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why o2 message Being aware of your own performance and the team performance and how you can contribute to o2's success Using in store systems and working compliantly and adhering to O2 policies and processes Taking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and o2 Campus Supporting the Store Leadership team to open and close the Store Working with your team to take ownership of the store appearance. Taking pride in where you work Peer to peer coaching to really share best practice to help others Skills and Experience Needed What we look for: Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2 The ability to build trusting relationships Someone who is excited by working to targets, deadlines and achieving great results Someone with an outgoing personality who gets enjoyment from being part of a dynamic team Someone who has an interest in technology and mobiles and keen to improve that knowledge Somebody who has the ability to adapt easily to change positively What we will give you: £10.41 per hour Superb accreditation programme with ability to earn over eleven pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or Sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Plus many more benefits Additional Information:Hours: 30 hrs (Full flexibility required) Within our Stores, flexibility is essential for us to operate our business and meet customer demands and we will at times, have needs where we require our people to work additional hours on top of their standard contract. Our Stores Flex contracts are split in to weekly contracted hours plus 25% additional overtime per week (should it be required). If there is a requirement for you to do this, we will give you 4 weeks' notice so you can make the necessary arrangements or plans to help you work the hours that we need. We offer a competitive salary and some great rewards, including life cover, health care, good holidays and lots of flexible benefits too. We're looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits. Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. We also believe a great work-life balance is important, so we're open to considering part-time and flexible approaches to working. Like to know more, feel free to raise it. Join us and we'll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. "If you have worked as a Sales Assistant, Retail Sales Assistant, Sales Advisor, Retail Sales Advisor, Store Assistant, Customer Service Assistant, Sales Assistant, Sales Associate, Salesperson or Customer Service Advisor then this job could be for you!"
Dec 15, 2022
Full time
Your role As a Part Time Advisor your role is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count. Responsibilities The main responsibilities of the role are: Being passionate about o2s products, services and brand and understanding what we offer as a business Becoming an expert in all things o2 Working to and following our LEAP framework to make sure you are delivering a great personalised experience in store Delivering store targets - Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why o2 message Being aware of your own performance and the team performance and how you can contribute to o2's success Using in store systems and working compliantly and adhering to O2 policies and processes Taking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and o2 Campus Supporting the Store Leadership team to open and close the Store Working with your team to take ownership of the store appearance. Taking pride in where you work Peer to peer coaching to really share best practice to help others Skills and Experience Needed What we look for: Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2 The ability to build trusting relationships Someone who is excited by working to targets, deadlines and achieving great results Someone with an outgoing personality who gets enjoyment from being part of a dynamic team Someone who has an interest in technology and mobiles and keen to improve that knowledge Somebody who has the ability to adapt easily to change positively What we will give you: £10.41 per hour Superb accreditation programme with ability to earn over eleven pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or Sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Plus many more benefits Additional Information:Hours: 30 hrs (Full flexibility required) Within our Stores, flexibility is essential for us to operate our business and meet customer demands and we will at times, have needs where we require our people to work additional hours on top of their standard contract. Our Stores Flex contracts are split in to weekly contracted hours plus 25% additional overtime per week (should it be required). If there is a requirement for you to do this, we will give you 4 weeks' notice so you can make the necessary arrangements or plans to help you work the hours that we need. We offer a competitive salary and some great rewards, including life cover, health care, good holidays and lots of flexible benefits too. We're looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits. Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. We also believe a great work-life balance is important, so we're open to considering part-time and flexible approaches to working. Like to know more, feel free to raise it. Join us and we'll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. "If you have worked as a Sales Assistant, Retail Sales Assistant, Sales Advisor, Retail Sales Advisor, Store Assistant, Customer Service Assistant, Sales Assistant, Sales Associate, Salesperson or Customer Service Advisor then this job could be for you!"
Your role As a Part Time Advisor your role is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count. Responsibilities The main responsibilities of the role are: Being passionate about o2s products, services and brand and understanding what we offer as a business Becoming an expert in all things o2 Working to and following our LEAP framework to make sure you are delivering a great personalised experience in store Delivering store targets - Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why o2 message Being aware of your own performance and the team performance and how you can contribute to o2's success Using in store systems and working compliantly and adhering to O2 policies and processes Taking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and o2 Campus Supporting the Store Leadership team to open and close the Store Working with your team to take ownership of the store appearance. Taking pride in where you work Peer to peer coaching to really share best practice to help others Skills and Experience Needed What we look for: Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2 The ability to build trusting relationships Someone who is excited by working to targets, deadlines and achieving great results Someone with an outgoing personality who gets enjoyment from being part of a dynamic team Someone who has an interest in technology and mobiles and keen to improve that knowledge Somebody who has the ability to adapt easily to change positively What we will give you: £10.41 per hour Superb accreditation programme with ability to earn over eleven pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or Sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Plus many more benefits Additional Information:Hours: 30 hrs (Full flexibility required) Within our Stores, flexibility is essential for us to operate our business and meet customer demands and we will at times, have needs where we require our people to work additional hours on top of their standard contract. Our Stores Flex contracts are split in to weekly contracted hours plus 25% additional overtime per week (should it be required). If there is a requirement for you to do this, we will give you 4 weeks' notice so you can make the necessary arrangements or plans to help you work the hours that we need. We offer a competitive salary and some great rewards, including life cover, health care, good holidays and lots of flexible benefits too. We'll be sending you emails about the status of your application. To make sure you receive these, please add and to your Safe Senders list. We're looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits. Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. We also believe a great work-life balance is important, so we're open to considering part-time and flexible approaches to working. Like to know more, feel free to raise it. Join us and we'll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. "If you have worked as a Sales Assistant, Retail Sales Assistant, Sales Advisor, Retail Sales Advisor, Store Assistant, Customer Service Assistant, Sales Assistant, Sales Associate, Salesperson or Customer Service Advisor then this job could be for you!"
Dec 15, 2022
Full time
Your role As a Part Time Advisor your role is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count. Responsibilities The main responsibilities of the role are: Being passionate about o2s products, services and brand and understanding what we offer as a business Becoming an expert in all things o2 Working to and following our LEAP framework to make sure you are delivering a great personalised experience in store Delivering store targets - Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why o2 message Being aware of your own performance and the team performance and how you can contribute to o2's success Using in store systems and working compliantly and adhering to O2 policies and processes Taking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and o2 Campus Supporting the Store Leadership team to open and close the Store Working with your team to take ownership of the store appearance. Taking pride in where you work Peer to peer coaching to really share best practice to help others Skills and Experience Needed What we look for: Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2 The ability to build trusting relationships Someone who is excited by working to targets, deadlines and achieving great results Someone with an outgoing personality who gets enjoyment from being part of a dynamic team Someone who has an interest in technology and mobiles and keen to improve that knowledge Somebody who has the ability to adapt easily to change positively What we will give you: £10.41 per hour Superb accreditation programme with ability to earn over eleven pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or Sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Plus many more benefits Additional Information:Hours: 30 hrs (Full flexibility required) Within our Stores, flexibility is essential for us to operate our business and meet customer demands and we will at times, have needs where we require our people to work additional hours on top of their standard contract. Our Stores Flex contracts are split in to weekly contracted hours plus 25% additional overtime per week (should it be required). If there is a requirement for you to do this, we will give you 4 weeks' notice so you can make the necessary arrangements or plans to help you work the hours that we need. We offer a competitive salary and some great rewards, including life cover, health care, good holidays and lots of flexible benefits too. We'll be sending you emails about the status of your application. To make sure you receive these, please add and to your Safe Senders list. We're looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits. Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. We also believe a great work-life balance is important, so we're open to considering part-time and flexible approaches to working. Like to know more, feel free to raise it. Join us and we'll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. "If you have worked as a Sales Assistant, Retail Sales Assistant, Sales Advisor, Retail Sales Advisor, Store Assistant, Customer Service Assistant, Sales Assistant, Sales Associate, Salesperson or Customer Service Advisor then this job could be for you!"
Your role As a Part Time Advisor your role is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count. Responsibilities The main responsibilities of the role are: Being passionate about o2s products, services and brand and understanding what we offer as a business Becoming an expert in all things o2 Working to and following our LEAP framework to make sure you are delivering a great personalised experience in store Delivering store targets - Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why o2 message Being aware of your own performance and the team performance and how you can contribute to o2's success Using in store systems and working compliantly and adhering to O2 policies and processes Taking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and o2 Campus Supporting the Store Leadership team to open and close the Store Working with your team to take ownership of the store appearance. Taking pride in where you work Peer to peer coaching to really share best practice to help others Skills and Experience Needed What we look for: Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2 The ability to build trusting relationships Someone who is excited by working to targets, deadlines and achieving great results Someone with an outgoing personality who gets enjoyment from being part of a dynamic team Someone who has an interest in technology and mobiles and keen to improve that knowledge Somebody who has the ability to adapt easily to change positively What we will give you: £10.41 per hour Superb accreditation programme with ability to earn over eleven pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or Sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Plus many more benefits Additional Information: Hours: 16 hrs (Full flexibility required) Within our Stores, flexibility is essential for us to operate our business and meet customer demands and we will at times, have needs where we require our people to work additional hours on top of their standard contract. Our Stores Flex contracts are split in to weekly contracted hours plus 25% additional overtime per week (should it be required). If there is a requirement for you to do this, we will give you 4 weeks' notice so you can make the necessary arrangements or plans to help you work the hours that we need. We offer a competitive salary and some great rewards, including life cover, health care, good holidays and lots of flexible benefits too. We're looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits. Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. We also believe a great work-life balance is important, so we're open to considering part-time and flexible approaches to working. Like to know more, feel free to raise it. Join us and we'll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. "If you have worked as a Sales Assistant, Retail Sales Assistant, Sales Advisor, Retail Sales Advisor, Store Assistant, Customer Service Assistant, Sales Assistant, Sales Associate, Salesperson or Customer Service Advisor then this job could be for you!"
Dec 15, 2022
Full time
Your role As a Part Time Advisor your role is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count. Responsibilities The main responsibilities of the role are: Being passionate about o2s products, services and brand and understanding what we offer as a business Becoming an expert in all things o2 Working to and following our LEAP framework to make sure you are delivering a great personalised experience in store Delivering store targets - Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why o2 message Being aware of your own performance and the team performance and how you can contribute to o2's success Using in store systems and working compliantly and adhering to O2 policies and processes Taking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and o2 Campus Supporting the Store Leadership team to open and close the Store Working with your team to take ownership of the store appearance. Taking pride in where you work Peer to peer coaching to really share best practice to help others Skills and Experience Needed What we look for: Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2 The ability to build trusting relationships Someone who is excited by working to targets, deadlines and achieving great results Someone with an outgoing personality who gets enjoyment from being part of a dynamic team Someone who has an interest in technology and mobiles and keen to improve that knowledge Somebody who has the ability to adapt easily to change positively What we will give you: £10.41 per hour Superb accreditation programme with ability to earn over eleven pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or Sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Plus many more benefits Additional Information: Hours: 16 hrs (Full flexibility required) Within our Stores, flexibility is essential for us to operate our business and meet customer demands and we will at times, have needs where we require our people to work additional hours on top of their standard contract. Our Stores Flex contracts are split in to weekly contracted hours plus 25% additional overtime per week (should it be required). If there is a requirement for you to do this, we will give you 4 weeks' notice so you can make the necessary arrangements or plans to help you work the hours that we need. We offer a competitive salary and some great rewards, including life cover, health care, good holidays and lots of flexible benefits too. We're looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits. Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. We also believe a great work-life balance is important, so we're open to considering part-time and flexible approaches to working. Like to know more, feel free to raise it. Join us and we'll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. "If you have worked as a Sales Assistant, Retail Sales Assistant, Sales Advisor, Retail Sales Advisor, Store Assistant, Customer Service Assistant, Sales Assistant, Sales Associate, Salesperson or Customer Service Advisor then this job could be for you!"
Your role As a Part Time Advisor your role is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count. Responsibilities The main responsibilities of the role are: Being passionate about o2s products, services and brand and understanding what we offer as a business Becoming an expert in all things o2 Working to and following our LEAP framework to make sure you are delivering a great personalised experience in store Delivering store targets - Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why o2 message Being aware of your own performance and the team performance and how you can contribute to o2's success Using in store systems and working compliantly and adhering to O2 policies and processes Taking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and o2 Campus Supporting the Store Leadership team to open and close the Store Working with your team to take ownership of the store appearance. Taking pride in where you work Peer to peer coaching to really share best practice to help others Skills and Experience Needed What we look for: Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2 The ability to build trusting relationships Someone who is excited by working to targets, deadlines and achieving great results Someone with an outgoing personality who gets enjoyment from being part of a dynamic team Someone who has an interest in technology and mobiles and keen to improve that knowledge Somebody who has the ability to adapt easily to change positively What we will give you: £10.41 per hour Superb accreditation programme with ability to earn over eleven pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or Sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Plus many more benefits Additional Information:Hours: 16 hrs (Full flexibility required) Within our Stores, flexibility is essential for us to operate our business and meet customer demands and we will at times, have needs where we require our people to work additional hours on top of their standard contract. Our Stores Flex contracts are split in to weekly contracted hours plus 25% additional overtime per week (should it be required). If there is a requirement for you to do this, we will give you 4 weeks' notice so you can make the necessary arrangements or plans to help you work the hours that we need. We offer a competitive salary and some great rewards, including life cover, health care, good holidays and lots of flexible benefits too. We're looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits. Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. We also believe a great work-life balance is important, so we're open to considering flexible working arrangements. Like to know more, feel free to raise it. Join us and we'll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. "If you have worked as a Sales Assistant, Retail Sales Assistant, Sales Advisor, Retail Sales Advisor, Store Assistant, Customer Service Assistant, Sales Assistant, Sales Associate, Sales Person or Customer Service Advisor then this job could be for you!"
Dec 15, 2022
Full time
Your role As a Part Time Advisor your role is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count. Responsibilities The main responsibilities of the role are: Being passionate about o2s products, services and brand and understanding what we offer as a business Becoming an expert in all things o2 Working to and following our LEAP framework to make sure you are delivering a great personalised experience in store Delivering store targets - Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why o2 message Being aware of your own performance and the team performance and how you can contribute to o2's success Using in store systems and working compliantly and adhering to O2 policies and processes Taking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and o2 Campus Supporting the Store Leadership team to open and close the Store Working with your team to take ownership of the store appearance. Taking pride in where you work Peer to peer coaching to really share best practice to help others Skills and Experience Needed What we look for: Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2 The ability to build trusting relationships Someone who is excited by working to targets, deadlines and achieving great results Someone with an outgoing personality who gets enjoyment from being part of a dynamic team Someone who has an interest in technology and mobiles and keen to improve that knowledge Somebody who has the ability to adapt easily to change positively What we will give you: £10.41 per hour Superb accreditation programme with ability to earn over eleven pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or Sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Plus many more benefits Additional Information:Hours: 16 hrs (Full flexibility required) Within our Stores, flexibility is essential for us to operate our business and meet customer demands and we will at times, have needs where we require our people to work additional hours on top of their standard contract. Our Stores Flex contracts are split in to weekly contracted hours plus 25% additional overtime per week (should it be required). If there is a requirement for you to do this, we will give you 4 weeks' notice so you can make the necessary arrangements or plans to help you work the hours that we need. We offer a competitive salary and some great rewards, including life cover, health care, good holidays and lots of flexible benefits too. We're looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits. Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. We also believe a great work-life balance is important, so we're open to considering flexible working arrangements. Like to know more, feel free to raise it. Join us and we'll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. "If you have worked as a Sales Assistant, Retail Sales Assistant, Sales Advisor, Retail Sales Advisor, Store Assistant, Customer Service Assistant, Sales Assistant, Sales Associate, Sales Person or Customer Service Advisor then this job could be for you!"
Your role As a Part Time Advisor your role is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count. Responsibilities The main responsibilities of the role are: Being passionate about o2s products, services and brand and understanding what we offer as a business Becoming an expert in all things o2 Working to and following our LEAP framework to make sure you are delivering a great personalised experience in store Delivering store targets - Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why o2 message Being aware of your own performance and the team performance and how you can contribute to o2's success Using in store systems and working compliantly and adhering to O2 policies and processes Taking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and o2 Campus Supporting the Store Leadership team to open and close the Store Working with your team to take ownership of the store appearance. Taking pride in where you work Peer to peer coaching to really share best practice to help others Skills and Experience Needed What we look for: Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2 The ability to build trusting relationships Someone who is excited by working to targets, deadlines and achieving great results Someone with an outgoing personality who gets enjoyment from being part of a dynamic team Someone who has an interest in technology and mobiles and keen to improve that knowledge Somebody who has the ability to adapt easily to change positively What we will give you: £10.41 per hour Superb accreditation programme with ability to earn over eleven pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or Sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Plus many more benefits Additional Information:Hours: 30 hrs (Full flexibility required) Contract: 12 months fixed term contract Within our Stores, flexibility is essential for us to operate our business and meet customer demands and we will at times, have needs where we require our people to work additional hours on top of their standard contract. Our Stores Flex contracts are split in to weekly contracted hours plus 25% additional overtime per week (should it be required). If there is a requirement for you to do this, we will give you 4 weeks' notice so you can make the necessary arrangements or plans to help you work the hours that we need. We offer a competitive salary and some great rewards, including life cover, health care, good holidays and lots of flexible benefits too. We're looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits. Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. We also believe a great work-life balance is important, so we're open to considering part-time and flexible approaches to working. Like to know more, feel free to raise it. Join us and we'll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. "If you have worked as a Sales Assistant, Retail Sales Assistant, Sales Advisor, Retail Sales Advisor, Store Assistant, Customer Service Assistant, Sales Assistant, Sales Associate, Sales Person or Customer Service Advisor then this job could be for you!"
Dec 15, 2022
Full time
Your role As a Part Time Advisor your role is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count. Responsibilities The main responsibilities of the role are: Being passionate about o2s products, services and brand and understanding what we offer as a business Becoming an expert in all things o2 Working to and following our LEAP framework to make sure you are delivering a great personalised experience in store Delivering store targets - Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why o2 message Being aware of your own performance and the team performance and how you can contribute to o2's success Using in store systems and working compliantly and adhering to O2 policies and processes Taking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and o2 Campus Supporting the Store Leadership team to open and close the Store Working with your team to take ownership of the store appearance. Taking pride in where you work Peer to peer coaching to really share best practice to help others Skills and Experience Needed What we look for: Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2 The ability to build trusting relationships Someone who is excited by working to targets, deadlines and achieving great results Someone with an outgoing personality who gets enjoyment from being part of a dynamic team Someone who has an interest in technology and mobiles and keen to improve that knowledge Somebody who has the ability to adapt easily to change positively What we will give you: £10.41 per hour Superb accreditation programme with ability to earn over eleven pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or Sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Plus many more benefits Additional Information:Hours: 30 hrs (Full flexibility required) Contract: 12 months fixed term contract Within our Stores, flexibility is essential for us to operate our business and meet customer demands and we will at times, have needs where we require our people to work additional hours on top of their standard contract. Our Stores Flex contracts are split in to weekly contracted hours plus 25% additional overtime per week (should it be required). If there is a requirement for you to do this, we will give you 4 weeks' notice so you can make the necessary arrangements or plans to help you work the hours that we need. We offer a competitive salary and some great rewards, including life cover, health care, good holidays and lots of flexible benefits too. We're looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits. Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. We also believe a great work-life balance is important, so we're open to considering part-time and flexible approaches to working. Like to know more, feel free to raise it. Join us and we'll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. "If you have worked as a Sales Assistant, Retail Sales Assistant, Sales Advisor, Retail Sales Advisor, Store Assistant, Customer Service Assistant, Sales Assistant, Sales Associate, Sales Person or Customer Service Advisor then this job could be for you!"
Your role As a Part Time Advisor your role is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count. Responsibilities The main responsibilities of the role are: Being passionate about o2s products, services and brand and understanding what we offer as a business Becoming an expert in all things o2 Working to and following our LEAP framework to make sure you are delivering a great personalised experience in store Delivering store targets - Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why o2 message Being aware of your own performance and the team performance and how you can contribute to o2's success Using in store systems and working compliantly and adhering to O2 policies and processes Taking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and o2 Campus Supporting the Store Leadership team to open and close the Store Working with your team to take ownership of the store appearance. Taking pride in where you work Peer to peer coaching to really share best practice to help others Skills and Experience Needed What we look for: Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2 The ability to build trusting relationships Someone who is excited by working to targets, deadlines and achieving great results Someone with an outgoing personality who gets enjoyment from being part of a dynamic team Someone who has an interest in technology and mobiles and keen to improve that knowledge Somebody who has the ability to adapt easily to change positively What we will give you: £10.41 per hour Superb accreditation programme with ability to earn over eleven pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or Sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Plus many more benefits Additional Information:Hours: 16 hrs (Full flexibility required) Within our Stores, flexibility is essential for us to operate our business and meet customer demands and we will at times, have needs where we require our people to work additional hours on top of their standard contract. Our Stores Flex contracts are split in to weekly contracted hours plus 25% additional overtime per week (should it be required). If there is a requirement for you to do this, we will give you 4 weeks' notice so you can make the necessary arrangements or plans to help you work the hours that we need. We offer a competitive salary and some great rewards, including life cover, health care, good holidays and lots of flexible benefits too. We'll be sending you emails about the status of your application. To make sure you receive these, please add and to your Safe Senders list. We're looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits. Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. We also believe a great work-life balance is important, so we're open to considering part-time and flexible approaches to working. Like to know more, feel free to raise it. Join us and we'll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. "If you have worked as a Sales Assistant, Retail Sales Assistant, Sales Advisor, Retail Sales Advisor, Store Assistant, Customer Service Assistant, Sales Assistant, Sales Associate, Sales Person or Customer Service Advisor then this job could be for you!"
Dec 14, 2022
Full time
Your role As a Part Time Advisor your role is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count. Responsibilities The main responsibilities of the role are: Being passionate about o2s products, services and brand and understanding what we offer as a business Becoming an expert in all things o2 Working to and following our LEAP framework to make sure you are delivering a great personalised experience in store Delivering store targets - Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why o2 message Being aware of your own performance and the team performance and how you can contribute to o2's success Using in store systems and working compliantly and adhering to O2 policies and processes Taking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and o2 Campus Supporting the Store Leadership team to open and close the Store Working with your team to take ownership of the store appearance. Taking pride in where you work Peer to peer coaching to really share best practice to help others Skills and Experience Needed What we look for: Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2 The ability to build trusting relationships Someone who is excited by working to targets, deadlines and achieving great results Someone with an outgoing personality who gets enjoyment from being part of a dynamic team Someone who has an interest in technology and mobiles and keen to improve that knowledge Somebody who has the ability to adapt easily to change positively What we will give you: £10.41 per hour Superb accreditation programme with ability to earn over eleven pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or Sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Plus many more benefits Additional Information:Hours: 16 hrs (Full flexibility required) Within our Stores, flexibility is essential for us to operate our business and meet customer demands and we will at times, have needs where we require our people to work additional hours on top of their standard contract. Our Stores Flex contracts are split in to weekly contracted hours plus 25% additional overtime per week (should it be required). If there is a requirement for you to do this, we will give you 4 weeks' notice so you can make the necessary arrangements or plans to help you work the hours that we need. We offer a competitive salary and some great rewards, including life cover, health care, good holidays and lots of flexible benefits too. We'll be sending you emails about the status of your application. To make sure you receive these, please add and to your Safe Senders list. We're looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits. Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. We also believe a great work-life balance is important, so we're open to considering part-time and flexible approaches to working. Like to know more, feel free to raise it. Join us and we'll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. "If you have worked as a Sales Assistant, Retail Sales Assistant, Sales Advisor, Retail Sales Advisor, Store Assistant, Customer Service Assistant, Sales Assistant, Sales Associate, Sales Person or Customer Service Advisor then this job could be for you!"
Your role As a Part Time Advisor your role is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count. Responsibilities The main responsibilities of the role are: Being passionate about o2s products, services and brand and understanding what we offer as a business Becoming an expert in all things o2 Working to and following our LEAP framework to make sure you are delivering a great personalised experience in store Delivering store targets - Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why o2 message Being aware of your own performance and the team performance and how you can contribute to o2's success Using in store systems and working compliantly and adhering to O2 policies and processes Taking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and o2 Campus Supporting the Store Leadership team to open and close the Store Working with your team to take ownership of the store appearance. Taking pride in where you work Peer to peer coaching to really share best practice to help others Skills and Experience Needed What we look for: Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2 The ability to build trusting relationships Someone who is excited by working to targets, deadlines and achieving great results Someone with an outgoing personality who gets enjoyment from being part of a dynamic team Someone who has an interest in technology and mobiles and keen to improve that knowledge Somebody who has the ability to adapt easily to change positively What we will give you: £10.41 per hour Superb accreditation programme with ability to earn over eleven pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or Sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Plus many more benefits Additional Information:Hours: 24 hrs (Full flexibility required) Within our Stores, flexibility is essential for us to operate our business and meet customer demands and we will at times, have needs where we require our people to work additional hours on top of their standard contract. Our Stores Flex contracts are split in to weekly contracted hours plus 25% additional overtime per week (should it be required). If there is a requirement for you to do this, we will give you 4 weeks' notice so you can make the necessary arrangements or plans to help you work the hours that we need. We offer a competitive salary and some great rewards, including life cover, health care, good holidays and lots of flexible benefits too. We'll be sending you emails about the status of your application. To make sure you receive these, please add and to your Safe Senders list. We're looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits. Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. We also believe a great work-life balance is important, so we're open to considering part-time and flexible approaches to working. Like to know more, feel free to raise it. Join us and we'll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. "If you have worked as a Sales Assistant, Retail Sales Assistant, Sales Advisor, Retail Sales Advisor, Store Assistant, Customer Service Assistant, Sales Assistant, Sales Associate, Salesperson or Customer Service Advisor then this job could be for you!"
Dec 13, 2022
Full time
Your role As a Part Time Advisor your role is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count. Responsibilities The main responsibilities of the role are: Being passionate about o2s products, services and brand and understanding what we offer as a business Becoming an expert in all things o2 Working to and following our LEAP framework to make sure you are delivering a great personalised experience in store Delivering store targets - Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why o2 message Being aware of your own performance and the team performance and how you can contribute to o2's success Using in store systems and working compliantly and adhering to O2 policies and processes Taking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and o2 Campus Supporting the Store Leadership team to open and close the Store Working with your team to take ownership of the store appearance. Taking pride in where you work Peer to peer coaching to really share best practice to help others Skills and Experience Needed What we look for: Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2 The ability to build trusting relationships Someone who is excited by working to targets, deadlines and achieving great results Someone with an outgoing personality who gets enjoyment from being part of a dynamic team Someone who has an interest in technology and mobiles and keen to improve that knowledge Somebody who has the ability to adapt easily to change positively What we will give you: £10.41 per hour Superb accreditation programme with ability to earn over eleven pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or Sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Plus many more benefits Additional Information:Hours: 24 hrs (Full flexibility required) Within our Stores, flexibility is essential for us to operate our business and meet customer demands and we will at times, have needs where we require our people to work additional hours on top of their standard contract. Our Stores Flex contracts are split in to weekly contracted hours plus 25% additional overtime per week (should it be required). If there is a requirement for you to do this, we will give you 4 weeks' notice so you can make the necessary arrangements or plans to help you work the hours that we need. We offer a competitive salary and some great rewards, including life cover, health care, good holidays and lots of flexible benefits too. We'll be sending you emails about the status of your application. To make sure you receive these, please add and to your Safe Senders list. We're looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits. Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. We also believe a great work-life balance is important, so we're open to considering part-time and flexible approaches to working. Like to know more, feel free to raise it. Join us and we'll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. "If you have worked as a Sales Assistant, Retail Sales Assistant, Sales Advisor, Retail Sales Advisor, Store Assistant, Customer Service Assistant, Sales Assistant, Sales Associate, Salesperson or Customer Service Advisor then this job could be for you!"
Your role As a Full Time Advisor your role is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through persaonal experiences that count. Responsibilities The main responsibilities of the role are: Being passionate about o2s products, services and brand and understanding what we offer as a business Becoming an expert in all things o2 Working to and following our LEAP framework to make sure you are delivering a great personalised experience in store Delivering store targets - Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why o2 message Being aware of your own performance and the team performance and how you can contribute to o2's success Using in store systems and working compliantly and adhering to O2 policies and processes Taking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and o2 Campus Supporting the Store Leadership team to open and close the Store Working with your team to take ownership of the store appearance. Taking pride in where you work Peer to peer coaching to really share best practice to help others Skills and Experience Needed What we look for: Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2 The ability to build trusting relationships Someone who is excited by working to targets, deadlines and achieving great results Someone with an outgoing personality who gets enjoyment from being part of a dynamic team Someone who has an interest in technology and mobiles and keen to improve that knowledge Somebody who has the ability to adapt easily to change positively What we will give you: Salary: £20,576 Superb accreditation programme with ability to earn over eleven pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or Sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Plus many more benefits Additional Information:Hours: 38 hrs (Full flexibility required) Within our Stores, flexibility is essential for us to operate our business and meet customer demands and we will at times, have needs where we require our people to work additional hours on top of their standard contract. Our Stores Flex contracts are split in to weekly contracted hours plus 25% additional overtime per week (should it be required). If there is a requirement for you to do this, we will give you 4 weeks' notice so you can make the necessary arrangements or plans to help you work the hours that we need. We offer a competitive salary and some great rewards, including life cover, health care, good holidays and lots of flexible benefits too. We'll be sending you emails about the status of your application. To make sure you receive these, please add and to your Safe Senders list. We're looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits. Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. We also believe a great work-life balance is important, so we're open to considering flexible working arrangements. Like to know more, feel free to raise it. Join us and we'll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. "If you have worked as a Sales Assistant, Retail Sales Assistant, Sales Advisor, Retail Sales Advisor, Store Assistant, Customer Service Assistant, Sales Assistant, Sales Associate, Salesperson or Customer Service Advisor then this job could be for you!"
Dec 13, 2022
Full time
Your role As a Full Time Advisor your role is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through persaonal experiences that count. Responsibilities The main responsibilities of the role are: Being passionate about o2s products, services and brand and understanding what we offer as a business Becoming an expert in all things o2 Working to and following our LEAP framework to make sure you are delivering a great personalised experience in store Delivering store targets - Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why o2 message Being aware of your own performance and the team performance and how you can contribute to o2's success Using in store systems and working compliantly and adhering to O2 policies and processes Taking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and o2 Campus Supporting the Store Leadership team to open and close the Store Working with your team to take ownership of the store appearance. Taking pride in where you work Peer to peer coaching to really share best practice to help others Skills and Experience Needed What we look for: Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2 The ability to build trusting relationships Someone who is excited by working to targets, deadlines and achieving great results Someone with an outgoing personality who gets enjoyment from being part of a dynamic team Someone who has an interest in technology and mobiles and keen to improve that knowledge Somebody who has the ability to adapt easily to change positively What we will give you: Salary: £20,576 Superb accreditation programme with ability to earn over eleven pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or Sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Plus many more benefits Additional Information:Hours: 38 hrs (Full flexibility required) Within our Stores, flexibility is essential for us to operate our business and meet customer demands and we will at times, have needs where we require our people to work additional hours on top of their standard contract. Our Stores Flex contracts are split in to weekly contracted hours plus 25% additional overtime per week (should it be required). If there is a requirement for you to do this, we will give you 4 weeks' notice so you can make the necessary arrangements or plans to help you work the hours that we need. We offer a competitive salary and some great rewards, including life cover, health care, good holidays and lots of flexible benefits too. We'll be sending you emails about the status of your application. To make sure you receive these, please add and to your Safe Senders list. We're looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits. Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. We also believe a great work-life balance is important, so we're open to considering flexible working arrangements. Like to know more, feel free to raise it. Join us and we'll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. "If you have worked as a Sales Assistant, Retail Sales Assistant, Sales Advisor, Retail Sales Advisor, Store Assistant, Customer Service Assistant, Sales Assistant, Sales Associate, Salesperson or Customer Service Advisor then this job could be for you!"
Your role As a Part Time Advisor your role is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count. Responsibilities The main responsibilities of the role are: Being passionate about o2s products, services and brand and understanding what we offer as a business Becoming an expert in all things o2 Working to and following our LEAP framework to make sure you are delivering a great personalised experience in store Delivering store targets - Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why o2 message Being aware of your own performance and the team performance and how you can contribute to o2's success Using in store systems and working compliantly and adhering to O2 policies and processes Taking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and o2 Campus Supporting the Store Leadership team to open and close the Store Working with your team to take ownership of the store appearance. Taking pride in where you work Peer to peer coaching to really share best practice to help others Skills and Experience Needed What we look for: Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2 The ability to build trusting relationships Someone who is excited by working to targets, deadlines and achieving great results Someone with an outgoing personality who gets enjoyment from being part of a dynamic team Someone who has an interest in technology and mobiles and keen to improve that knowledge Somebody who has the ability to adapt easily to change positively What we will give you: £10.41 per hour Superb accreditation programme with ability to earn over eleven pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or Sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Plus many more benefits Additional Information: Hours: 20 hrs (Full flexibility required) Within our Stores, flexibility is essential for us to operate our business and meet customer demands and we will at times, have needs where we require our people to work additional hours on top of their standard contract. Our Stores Flex contracts are split in to weekly contracted hours plus 25% additional overtime per week (should it be required). If there is a requirement for you to do this, we will give you 4 weeks' notice so you can make the necessary arrangements or plans to help you work the hours that we need. We offer a competitive salary and some great rewards, including life cover, health care, good holidays and lots of flexible benefits too. We're looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits. Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. We also believe a great work-life balance is important, so we're open to considering part-time and flexible approaches to working. Like to know more, feel free to raise it. Join us and we'll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. "If you have worked as a Sales Assistant, Retail Sales Assistant, Sales Advisor, Retail Sales Advisor, Store Assistant, Customer Service Assistant, Sales Assistant, Sales Associate, Salesperson or Customer Service Advisor then this job could be for you!"
Dec 13, 2022
Full time
Your role As a Part Time Advisor your role is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count. Responsibilities The main responsibilities of the role are: Being passionate about o2s products, services and brand and understanding what we offer as a business Becoming an expert in all things o2 Working to and following our LEAP framework to make sure you are delivering a great personalised experience in store Delivering store targets - Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why o2 message Being aware of your own performance and the team performance and how you can contribute to o2's success Using in store systems and working compliantly and adhering to O2 policies and processes Taking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and o2 Campus Supporting the Store Leadership team to open and close the Store Working with your team to take ownership of the store appearance. Taking pride in where you work Peer to peer coaching to really share best practice to help others Skills and Experience Needed What we look for: Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2 The ability to build trusting relationships Someone who is excited by working to targets, deadlines and achieving great results Someone with an outgoing personality who gets enjoyment from being part of a dynamic team Someone who has an interest in technology and mobiles and keen to improve that knowledge Somebody who has the ability to adapt easily to change positively What we will give you: £10.41 per hour Superb accreditation programme with ability to earn over eleven pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or Sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Plus many more benefits Additional Information: Hours: 20 hrs (Full flexibility required) Within our Stores, flexibility is essential for us to operate our business and meet customer demands and we will at times, have needs where we require our people to work additional hours on top of their standard contract. Our Stores Flex contracts are split in to weekly contracted hours plus 25% additional overtime per week (should it be required). If there is a requirement for you to do this, we will give you 4 weeks' notice so you can make the necessary arrangements or plans to help you work the hours that we need. We offer a competitive salary and some great rewards, including life cover, health care, good holidays and lots of flexible benefits too. We're looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits. Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. We also believe a great work-life balance is important, so we're open to considering part-time and flexible approaches to working. Like to know more, feel free to raise it. Join us and we'll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. "If you have worked as a Sales Assistant, Retail Sales Assistant, Sales Advisor, Retail Sales Advisor, Store Assistant, Customer Service Assistant, Sales Assistant, Sales Associate, Salesperson or Customer Service Advisor then this job could be for you!"
Date: 09-Dec-2022 Location: HIGH WYCOMBE, GB Company: Telefonica S.A. It matters to us that Team O2 is as diverse as the communities we serve. We welcome and encourage people from all backgrounds to apply. ? Whoever you are, O2 has a place for you. Come join us. Your role As a Full Time Advisor your role is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through persaonal experiences that count. Responsibilities The main responsibilities of the role are: Being passionate about o2s products, services and brand and understanding what we offer as a business Becoming an expert in all things o2 Working to and following our LEAP framework to make sure you are delivering a great personalised experience in store Delivering store targets - Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why o2 message Being aware of your own performance and the team performance and how you can contribute to o2's success Using in store systems and working compliantly and adhering to O2 policies and processes Taking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and o2 Campus Supporting the Store Leadership team to open and close the Store Working with your team to take ownership of the store appearance. Taking pride in where you work Peer to peer coaching to really share best practice to help others Skills and Experience Needed What we look for: Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2 The ability to build trusting relationships Someone who is excited by working to targets, deadlines and achieving great results Someone with an outgoing personality who gets enjoyment from being part of a dynamic team Someone who has an interest in technology and mobiles and keen to improve that knowledge Somebody who has the ability to adapt easily to change positively What we will give you: Salary: £20,576 Superb accreditation programme with ability to earn over eleven pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or Sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Plus many more benefits Additional Information:Hours: 38 hrs (Full flexibility required) Within our Stores, flexibility is essential for us to operate our business and meet customer demands and we will at times, have needs where we require our people to work additional hours on top of their standard contract. Our Stores Flex contracts are split in to weekly contracted hours plus 25% additional overtime per week (should it be required). If there is a requirement for you to do this, we will give you 4 weeks' notice so you can make the necessary arrangements or plans to help you work the hours that we need. We offer a competitive salary and some great rewards, including life cover, health care, good holidays and lots of flexible benefits too. We're looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits. Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. We also believe a great work-life balance is important, so we're open to considering flexible working arrangements. Like to know more, feel free to raise it. Join us and we'll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. "If you have worked as a Sales Assistant, Retail Sales Assistant, Sales Advisor, Retail Sales Advisor, Store Assistant, Customer Service Assistant, Sales Assistant, Sales Associate, Salesperson or Customer Service Advisor then this job could be for you!"
Dec 13, 2022
Full time
Date: 09-Dec-2022 Location: HIGH WYCOMBE, GB Company: Telefonica S.A. It matters to us that Team O2 is as diverse as the communities we serve. We welcome and encourage people from all backgrounds to apply. ? Whoever you are, O2 has a place for you. Come join us. Your role As a Full Time Advisor your role is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through persaonal experiences that count. Responsibilities The main responsibilities of the role are: Being passionate about o2s products, services and brand and understanding what we offer as a business Becoming an expert in all things o2 Working to and following our LEAP framework to make sure you are delivering a great personalised experience in store Delivering store targets - Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why o2 message Being aware of your own performance and the team performance and how you can contribute to o2's success Using in store systems and working compliantly and adhering to O2 policies and processes Taking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and o2 Campus Supporting the Store Leadership team to open and close the Store Working with your team to take ownership of the store appearance. Taking pride in where you work Peer to peer coaching to really share best practice to help others Skills and Experience Needed What we look for: Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2 The ability to build trusting relationships Someone who is excited by working to targets, deadlines and achieving great results Someone with an outgoing personality who gets enjoyment from being part of a dynamic team Someone who has an interest in technology and mobiles and keen to improve that knowledge Somebody who has the ability to adapt easily to change positively What we will give you: Salary: £20,576 Superb accreditation programme with ability to earn over eleven pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or Sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Plus many more benefits Additional Information:Hours: 38 hrs (Full flexibility required) Within our Stores, flexibility is essential for us to operate our business and meet customer demands and we will at times, have needs where we require our people to work additional hours on top of their standard contract. Our Stores Flex contracts are split in to weekly contracted hours plus 25% additional overtime per week (should it be required). If there is a requirement for you to do this, we will give you 4 weeks' notice so you can make the necessary arrangements or plans to help you work the hours that we need. We offer a competitive salary and some great rewards, including life cover, health care, good holidays and lots of flexible benefits too. We're looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits. Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. We also believe a great work-life balance is important, so we're open to considering flexible working arrangements. Like to know more, feel free to raise it. Join us and we'll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. "If you have worked as a Sales Assistant, Retail Sales Assistant, Sales Advisor, Retail Sales Advisor, Store Assistant, Customer Service Assistant, Sales Assistant, Sales Associate, Salesperson or Customer Service Advisor then this job could be for you!"
Your role As a Part Time Advisor your role is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count. Responsibilities The main responsibilities of the role are: Being passionate about o2s products, services and brand and understanding what we offer as a business Becoming an expert in all things o2 Working to and following our LEAP framework to make sure you are delivering a great personalised experience in store Delivering store targets - Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why o2 message Being aware of your own performance and the team performance and how you can contribute to o2's success Using in store systems and working compliantly and adhering to O2 policies and processes Taking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and o2 Campus Supporting the Store Leadership team to open and close the Store Working with your team to take ownership of the store appearance. Taking pride in where you work Peer to peer coaching to really share best practice to help others Skills and Experience Needed What we look for: Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2 The ability to build trusting relationships Someone who is excited by working to targets, deadlines and achieving great results Someone with an outgoing personality who gets enjoyment from being part of a dynamic team Someone who has an interest in technology and mobiles and keen to improve that knowledge Somebody who has the ability to adapt easily to change positively What we will give you: £10.41 per hour Superb accreditation programme with ability to earn over eleven pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or Sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Plus many more benefits Additional Information: Hours: 30 hrs (Full flexibility required) Within our Stores, flexibility is essential for us to operate our business and meet customer demands and we will at times, have needs where we require our people to work additional hours on top of their standard contract. Our Stores Flex contracts are split in to weekly contracted hours plus 25% additional overtime per week (should it be required). If there is a requirement for you to do this, we will give you 4 weeks' notice so you can make the necessary arrangements or plans to help you work the hours that we need. We offer a competitive salary and some great rewards, including life cover, health care, good holidays and lots of flexible benefits too. We're looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits. Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. We also believe a great work-life balance is important, so we're open to considering part-time and flexible approaches to working. Like to know more, feel free to raise it. Join us and we'll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. "If you have worked as a Sales Assistant, Retail Sales Assistant, Sales Advisor, Retail Sales Advisor, Store Assistant, Customer Service Assistant, Sales Assistant, Sales Associate, Salesperson or Customer Service Advisor then this job could be for you!"
Dec 12, 2022
Full time
Your role As a Part Time Advisor your role is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count. Responsibilities The main responsibilities of the role are: Being passionate about o2s products, services and brand and understanding what we offer as a business Becoming an expert in all things o2 Working to and following our LEAP framework to make sure you are delivering a great personalised experience in store Delivering store targets - Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why o2 message Being aware of your own performance and the team performance and how you can contribute to o2's success Using in store systems and working compliantly and adhering to O2 policies and processes Taking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and o2 Campus Supporting the Store Leadership team to open and close the Store Working with your team to take ownership of the store appearance. Taking pride in where you work Peer to peer coaching to really share best practice to help others Skills and Experience Needed What we look for: Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2 The ability to build trusting relationships Someone who is excited by working to targets, deadlines and achieving great results Someone with an outgoing personality who gets enjoyment from being part of a dynamic team Someone who has an interest in technology and mobiles and keen to improve that knowledge Somebody who has the ability to adapt easily to change positively What we will give you: £10.41 per hour Superb accreditation programme with ability to earn over eleven pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or Sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Plus many more benefits Additional Information: Hours: 30 hrs (Full flexibility required) Within our Stores, flexibility is essential for us to operate our business and meet customer demands and we will at times, have needs where we require our people to work additional hours on top of their standard contract. Our Stores Flex contracts are split in to weekly contracted hours plus 25% additional overtime per week (should it be required). If there is a requirement for you to do this, we will give you 4 weeks' notice so you can make the necessary arrangements or plans to help you work the hours that we need. We offer a competitive salary and some great rewards, including life cover, health care, good holidays and lots of flexible benefits too. We're looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits. Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. We also believe a great work-life balance is important, so we're open to considering part-time and flexible approaches to working. Like to know more, feel free to raise it. Join us and we'll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. "If you have worked as a Sales Assistant, Retail Sales Assistant, Sales Advisor, Retail Sales Advisor, Store Assistant, Customer Service Assistant, Sales Assistant, Sales Associate, Salesperson or Customer Service Advisor then this job could be for you!"
Your role As a Part Time Advisor your role is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count. Responsibilities The main responsibilities of the role are: Being passionate about o2s products, services and brand and understanding what we offer as a business Becoming an expert in all things o2 Working to and following our LEAP framework to make sure you are delivering a great personalised experience in store Delivering store targets - Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why o2 message Being aware of your own performance and the team performance and how you can contribute to o2's success Using in store systems and working compliantly and adhering to O2 policies and processes Taking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and o2 Campus Supporting the Store Leadership team to open and close the Store Working with your team to take ownership of the store appearance. Taking pride in where you work Peer to peer coaching to really share best practice to help others Skills and Experience Needed What we look for: Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2 The ability to build trusting relationships Someone who is excited by working to targets, deadlines and achieving great results Someone with an outgoing personality who gets enjoyment from being part of a dynamic team Someone who has an interest in technology and mobiles and keen to improve that knowledge Somebody who has the ability to adapt easily to change positively What we will give you: £10.41 per hour Superb accreditation programme with ability to earn over eleven pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or Sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Plus many more benefits Additional Information: Hours: 20 hrs (Full flexibility required) Within our Stores, flexibility is essential for us to operate our business and meet customer demands and we will at times, have needs where we require our people to work additional hours on top of their standard contract. Our Stores Flex contracts are split in to weekly contracted hours plus 25% additional overtime per week (should it be required). If there is a requirement for you to do this, we will give you 4 weeks' notice so you can make the necessary arrangements or plans to help you work the hours that we need. We offer a competitive salary and some great rewards, including life cover, health care, good holidays and lots of flexible benefits too. We're looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits. Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. We also believe a great work-life balance is important, so we're open to considering part-time and flexible approaches to working. Like to know more, feel free to raise it. Join us and we'll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. "If you have worked as a Sales Assistant, Retail Sales Assistant, Sales Advisor, Retail Sales Advisor, Store Assistant, Customer Service Assistant, Sales Assistant, Sales Associate, Salesperson or Customer Service Advisor then this job could be for you!"
Dec 12, 2022
Full time
Your role As a Part Time Advisor your role is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count. Responsibilities The main responsibilities of the role are: Being passionate about o2s products, services and brand and understanding what we offer as a business Becoming an expert in all things o2 Working to and following our LEAP framework to make sure you are delivering a great personalised experience in store Delivering store targets - Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why o2 message Being aware of your own performance and the team performance and how you can contribute to o2's success Using in store systems and working compliantly and adhering to O2 policies and processes Taking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and o2 Campus Supporting the Store Leadership team to open and close the Store Working with your team to take ownership of the store appearance. Taking pride in where you work Peer to peer coaching to really share best practice to help others Skills and Experience Needed What we look for: Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2 The ability to build trusting relationships Someone who is excited by working to targets, deadlines and achieving great results Someone with an outgoing personality who gets enjoyment from being part of a dynamic team Someone who has an interest in technology and mobiles and keen to improve that knowledge Somebody who has the ability to adapt easily to change positively What we will give you: £10.41 per hour Superb accreditation programme with ability to earn over eleven pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or Sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Plus many more benefits Additional Information: Hours: 20 hrs (Full flexibility required) Within our Stores, flexibility is essential for us to operate our business and meet customer demands and we will at times, have needs where we require our people to work additional hours on top of their standard contract. Our Stores Flex contracts are split in to weekly contracted hours plus 25% additional overtime per week (should it be required). If there is a requirement for you to do this, we will give you 4 weeks' notice so you can make the necessary arrangements or plans to help you work the hours that we need. We offer a competitive salary and some great rewards, including life cover, health care, good holidays and lots of flexible benefits too. We're looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits. Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. We also believe a great work-life balance is important, so we're open to considering part-time and flexible approaches to working. Like to know more, feel free to raise it. Join us and we'll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. "If you have worked as a Sales Assistant, Retail Sales Assistant, Sales Advisor, Retail Sales Advisor, Store Assistant, Customer Service Assistant, Sales Assistant, Sales Associate, Salesperson or Customer Service Advisor then this job could be for you!"
Your role As a Part Time Advisor your role is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count. Responsibilities The main responsibilities of the role are: Being passionate about o2s products, services and brand and understanding what we offer as a businessBecoming an expert in all things o2Working to and following our LEAP framework to make sure you are delivering a great personalised experience in storeDelivering store targets - Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why o2 messageBeing aware of your own performance and the team performance and how you can contribute to o2's successUsing in store systems and working compliantly and adhering to O2 policies and processesTaking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and o2 CampusSupporting the Store Leadership team to open and close the StoreWorking with your team to take ownership of the store appearance. Taking pride in where you workPeer to peer coaching to really share best practice to help others Skills and Experience Needed What we look for: Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2The ability to build trusting relationshipsSomeone who is excited by working to targets, deadlines and achieving great resultsSomeone with an outgoing personality who gets enjoyment from being part of a dynamic teamSomeone who has an interest in technology and mobiles and keen to improve that knowledgeSomebody who has the ability to adapt easily to change positively What we will give you: £10.41 per hourSuperb accreditation programme with ability to earn over eleven pounds per hour23 days holiday allowance + an additional day to celebrate your birthdayFantastic induction programmeLearning and Development supportFlexible benefits to suit youO2 Refresh Staff Deals for your mobile, tablet and connected smart watchDiscounted Virgin Media bundlesFriends & Family deals across both O2 and Virgin MediaBuy or Sell up to 5 days holidayExclusive discounts through My Extras - including fashion, gym memberships, travel and 100s morePlus many more benefits Additional Information:Hours: 16 hrs (Full flexibility required) Within our Stores, flexibility is essential for us to operate our business and meet customer demands and we will at times, have needs where we require our people to work additional hours on top of their standard contract. Our Stores Flex contracts are split in to weekly contracted hours plus 25% additional overtime per week (should it be required). If there is a requirement for you to do this, we will give you 4 weeks' notice so you can make the necessary arrangements or plans to help you work the hours that we need. We offer a competitive salary and some great rewards, including life cover, health care, good holidays and lots of flexible benefits too. We're looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits. Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. We also believe a great work-life balance is important, so we're open to considering part-time and flexible approaches to working. Like to know more, feel free to raise it. Join us and we'll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. "If you have worked as a Sales Assistant, Retail Sales Assistant, Sales Advisor, Retail Sales Advisor, Store Assistant, Customer Service Assistant, Sales Assistant, Sales Associate, Salesperson or Customer Service Advisor then this job could be for you!"
Dec 08, 2022
Full time
Your role As a Part Time Advisor your role is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count. Responsibilities The main responsibilities of the role are: Being passionate about o2s products, services and brand and understanding what we offer as a businessBecoming an expert in all things o2Working to and following our LEAP framework to make sure you are delivering a great personalised experience in storeDelivering store targets - Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why o2 messageBeing aware of your own performance and the team performance and how you can contribute to o2's successUsing in store systems and working compliantly and adhering to O2 policies and processesTaking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and o2 CampusSupporting the Store Leadership team to open and close the StoreWorking with your team to take ownership of the store appearance. Taking pride in where you workPeer to peer coaching to really share best practice to help others Skills and Experience Needed What we look for: Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2The ability to build trusting relationshipsSomeone who is excited by working to targets, deadlines and achieving great resultsSomeone with an outgoing personality who gets enjoyment from being part of a dynamic teamSomeone who has an interest in technology and mobiles and keen to improve that knowledgeSomebody who has the ability to adapt easily to change positively What we will give you: £10.41 per hourSuperb accreditation programme with ability to earn over eleven pounds per hour23 days holiday allowance + an additional day to celebrate your birthdayFantastic induction programmeLearning and Development supportFlexible benefits to suit youO2 Refresh Staff Deals for your mobile, tablet and connected smart watchDiscounted Virgin Media bundlesFriends & Family deals across both O2 and Virgin MediaBuy or Sell up to 5 days holidayExclusive discounts through My Extras - including fashion, gym memberships, travel and 100s morePlus many more benefits Additional Information:Hours: 16 hrs (Full flexibility required) Within our Stores, flexibility is essential for us to operate our business and meet customer demands and we will at times, have needs where we require our people to work additional hours on top of their standard contract. Our Stores Flex contracts are split in to weekly contracted hours plus 25% additional overtime per week (should it be required). If there is a requirement for you to do this, we will give you 4 weeks' notice so you can make the necessary arrangements or plans to help you work the hours that we need. We offer a competitive salary and some great rewards, including life cover, health care, good holidays and lots of flexible benefits too. We're looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits. Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. We also believe a great work-life balance is important, so we're open to considering part-time and flexible approaches to working. Like to know more, feel free to raise it. Join us and we'll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. "If you have worked as a Sales Assistant, Retail Sales Assistant, Sales Advisor, Retail Sales Advisor, Store Assistant, Customer Service Assistant, Sales Assistant, Sales Associate, Salesperson or Customer Service Advisor then this job could be for you!"
Your role As a Part Time Advisor your role is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count. Responsibilities The main responsibilities of the role are: Being passionate about o2s products, services and brand and understanding what we offer as a business Becoming an expert in all things o2 Working to and following our LEAP framework to make sure you are delivering a great personalised experience in store Delivering store targets - Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why o2 message Being aware of your own performance and the team performance and how you can contribute to o2's success Using in store systems and working compliantly and adhering to O2 policies and processes Taking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and o2 Campus Supporting the Store Leadership team to open and close the Store Working with your team to take ownership of the store appearance. Taking pride in where you work Peer to peer coaching to really share best practice to help others Skills and Experience Needed What we look for: Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2 The ability to build trusting relationships Someone who is excited by working to targets, deadlines and achieving great results Someone with an outgoing personality who gets enjoyment from being part of a dynamic team Someone who has an interest in technology and mobiles and keen to improve that knowledge Somebody who has the ability to adapt easily to change positively What we will give you: £10.41 per hour Superb accreditation programme with ability to earn over eleven pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or Sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Plus many more benefits Additional Information:Hours: 16 hrs (Full flexibility required) Within our Stores, flexibility is essential for us to operate our business and meet customer demands and we will at times, have needs where we require our people to work additional hours on top of their standard contract. Our Stores Flex contracts are split in to weekly contracted hours plus 25% additional overtime per week (should it be required). If there is a requirement for you to do this, we will give you 4 weeks' notice so you can make the necessary arrangements or plans to help you work the hours that we need. We offer a competitive salary and some great rewards, including life cover, health care, good holidays and lots of flexible benefits too. We'll be sending you emails about the status of your application. To make sure you receive these, please add and to your Safe Senders list. We're looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits. Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. We also believe a great work-life balance is important, so we're open to considering part-time and flexible approaches to working. Like to know more, feel free to raise it. Join us and we'll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. "If you have worked as a Sales Assistant, Retail Sales Assistant, Sales Advisor, Retail Sales Advisor, Store Assistant, Customer Service Assistant, Sales Assistant, Sales Associate, Salesperson or Customer Service Advisor then this job could be for you!"
Dec 07, 2022
Full time
Your role As a Part Time Advisor your role is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count. Responsibilities The main responsibilities of the role are: Being passionate about o2s products, services and brand and understanding what we offer as a business Becoming an expert in all things o2 Working to and following our LEAP framework to make sure you are delivering a great personalised experience in store Delivering store targets - Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why o2 message Being aware of your own performance and the team performance and how you can contribute to o2's success Using in store systems and working compliantly and adhering to O2 policies and processes Taking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and o2 Campus Supporting the Store Leadership team to open and close the Store Working with your team to take ownership of the store appearance. Taking pride in where you work Peer to peer coaching to really share best practice to help others Skills and Experience Needed What we look for: Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2 The ability to build trusting relationships Someone who is excited by working to targets, deadlines and achieving great results Someone with an outgoing personality who gets enjoyment from being part of a dynamic team Someone who has an interest in technology and mobiles and keen to improve that knowledge Somebody who has the ability to adapt easily to change positively What we will give you: £10.41 per hour Superb accreditation programme with ability to earn over eleven pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or Sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Plus many more benefits Additional Information:Hours: 16 hrs (Full flexibility required) Within our Stores, flexibility is essential for us to operate our business and meet customer demands and we will at times, have needs where we require our people to work additional hours on top of their standard contract. Our Stores Flex contracts are split in to weekly contracted hours plus 25% additional overtime per week (should it be required). If there is a requirement for you to do this, we will give you 4 weeks' notice so you can make the necessary arrangements or plans to help you work the hours that we need. We offer a competitive salary and some great rewards, including life cover, health care, good holidays and lots of flexible benefits too. We'll be sending you emails about the status of your application. To make sure you receive these, please add and to your Safe Senders list. We're looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits. Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. We also believe a great work-life balance is important, so we're open to considering part-time and flexible approaches to working. Like to know more, feel free to raise it. Join us and we'll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. "If you have worked as a Sales Assistant, Retail Sales Assistant, Sales Advisor, Retail Sales Advisor, Store Assistant, Customer Service Assistant, Sales Assistant, Sales Associate, Salesperson or Customer Service Advisor then this job could be for you!"
Your role As a Part Time Advisor your role is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count. Responsibilities The main responsibilities of the role are: Being passionate about o2s products, services and brand and understanding what we offer as a business Becoming an expert in all things o2 Working to and following our LEAP framework to make sure you are delivering a great personalised experience in store Delivering store targets - Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why o2 message Being aware of your own performance and the team performance and how you can contribute to o2's success Using in store systems and working compliantly and adhering to O2 policies and processes Taking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and o2 Campus Supporting the Store Leadership team to open and close the Store Working with your team to take ownership of the store appearance. Taking pride in where you work Peer to peer coaching to really share best practice to help others Skills and Experience Needed What we look for: Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2 The ability to build trusting relationships Someone who is excited by working to targets, deadlines and achieving great results Someone with an outgoing personality who gets enjoyment from being part of a dynamic team Someone who has an interest in technology and mobiles and keen to improve that knowledge Somebody who has the ability to adapt easily to change positively What we will give you: £10.41 per hour Superb accreditation programme with ability to earn over eleven pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or Sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Plus many more benefits Additional Information:Hours: 16 hrs (Full flexibility required) Within our Stores, flexibility is essential for us to operate our business and meet customer demands and we will at times, have needs where we require our people to work additional hours on top of their standard contract. Our Stores Flex contracts are split in to weekly contracted hours plus 25% additional overtime per week (should it be required). If there is a requirement for you to do this, we will give you 4 weeks' notice so you can make the necessary arrangements or plans to help you work the hours that we need. We offer a competitive salary and some great rewards, including life cover, health care, good holidays and lots of flexible benefits too. We'll be sending you emails about the status of your application. To make sure you receive these, please add and to your Safe Senders list. We're looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits. Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. We also believe a great work-life balance is important, so we're open to considering part-time and flexible approaches to working. Like to know more, feel free to raise it. Join us and we'll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. "If you have worked as a Sales Assistant, Retail Sales Assistant, Sales Advisor, Retail Sales Advisor, Store Assistant, Customer Service Assistant, Sales Assistant, Sales Associate, Salesperson or Customer Service Advisor then this job could be for you!"
Dec 06, 2022
Full time
Your role As a Part Time Advisor your role is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count. Responsibilities The main responsibilities of the role are: Being passionate about o2s products, services and brand and understanding what we offer as a business Becoming an expert in all things o2 Working to and following our LEAP framework to make sure you are delivering a great personalised experience in store Delivering store targets - Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why o2 message Being aware of your own performance and the team performance and how you can contribute to o2's success Using in store systems and working compliantly and adhering to O2 policies and processes Taking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and o2 Campus Supporting the Store Leadership team to open and close the Store Working with your team to take ownership of the store appearance. Taking pride in where you work Peer to peer coaching to really share best practice to help others Skills and Experience Needed What we look for: Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2 The ability to build trusting relationships Someone who is excited by working to targets, deadlines and achieving great results Someone with an outgoing personality who gets enjoyment from being part of a dynamic team Someone who has an interest in technology and mobiles and keen to improve that knowledge Somebody who has the ability to adapt easily to change positively What we will give you: £10.41 per hour Superb accreditation programme with ability to earn over eleven pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or Sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Plus many more benefits Additional Information:Hours: 16 hrs (Full flexibility required) Within our Stores, flexibility is essential for us to operate our business and meet customer demands and we will at times, have needs where we require our people to work additional hours on top of their standard contract. Our Stores Flex contracts are split in to weekly contracted hours plus 25% additional overtime per week (should it be required). If there is a requirement for you to do this, we will give you 4 weeks' notice so you can make the necessary arrangements or plans to help you work the hours that we need. We offer a competitive salary and some great rewards, including life cover, health care, good holidays and lots of flexible benefits too. We'll be sending you emails about the status of your application. To make sure you receive these, please add and to your Safe Senders list. We're looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits. Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. We also believe a great work-life balance is important, so we're open to considering part-time and flexible approaches to working. Like to know more, feel free to raise it. Join us and we'll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. "If you have worked as a Sales Assistant, Retail Sales Assistant, Sales Advisor, Retail Sales Advisor, Store Assistant, Customer Service Assistant, Sales Assistant, Sales Associate, Salesperson or Customer Service Advisor then this job could be for you!"
Learning Coordinator 12 month contract, 40 hours ASAP start 25-27k per annum Oxford based An established global provider of business intelligence with a track record of success. Due to growth, they are looking for a learning coordinator to join their team in Oxford. Your new role: -Organising training through Cohorts -Managing cancellations and movement between cohorts promptly -Liaising with internal trainers to ensure dates are secured for training sessions -Working with department heads and line managers to plan training sessions in line with shift patterns -Liaising with suppliers to deliver programmes of work whilst keeping to budget and maintaining excellent customer service -Upkeep and preparation of all training rooms used, ensuring compliance with COVID-19 guidelines on face to face meetings/training including communication of guidelines to both trainer and associates -Answering all questions and queries relating to training that come in, ensuring answers are sent out in a timely fashion to ensure minimal delays to associates or trainers -Ensuring that any learning material is printed and available to associates on the day What you will need to succeed: Ideally a background in training or learning in a corporate environment is necessary This role is transactional, you are responsible for sourcing providers to deliver the training -Management of training cohorts -Strong communication skills (written and verbal) -You must be able to work within a team based environment and use own initiative where necessary -You must have an administrative background -You must be organised and have good customer service skills -Strong IT skills, including Microsoft Office, Excel and experience with reporting via dashboards and pivot tables is essential -Previous knowledge or experience of manufacturing shift patterns is desirable What you will get in return: discounts at various different retailers discounted gym memberships paid time to volunteer in your community & many more benefits What you need to do now: Please click apply now to send your CV to Verona or email your CV to and I will get back to you as soon as I can. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
Dec 07, 2021
Full time
Learning Coordinator 12 month contract, 40 hours ASAP start 25-27k per annum Oxford based An established global provider of business intelligence with a track record of success. Due to growth, they are looking for a learning coordinator to join their team in Oxford. Your new role: -Organising training through Cohorts -Managing cancellations and movement between cohorts promptly -Liaising with internal trainers to ensure dates are secured for training sessions -Working with department heads and line managers to plan training sessions in line with shift patterns -Liaising with suppliers to deliver programmes of work whilst keeping to budget and maintaining excellent customer service -Upkeep and preparation of all training rooms used, ensuring compliance with COVID-19 guidelines on face to face meetings/training including communication of guidelines to both trainer and associates -Answering all questions and queries relating to training that come in, ensuring answers are sent out in a timely fashion to ensure minimal delays to associates or trainers -Ensuring that any learning material is printed and available to associates on the day What you will need to succeed: Ideally a background in training or learning in a corporate environment is necessary This role is transactional, you are responsible for sourcing providers to deliver the training -Management of training cohorts -Strong communication skills (written and verbal) -You must be able to work within a team based environment and use own initiative where necessary -You must have an administrative background -You must be organised and have good customer service skills -Strong IT skills, including Microsoft Office, Excel and experience with reporting via dashboards and pivot tables is essential -Previous knowledge or experience of manufacturing shift patterns is desirable What you will get in return: discounts at various different retailers discounted gym memberships paid time to volunteer in your community & many more benefits What you need to do now: Please click apply now to send your CV to Verona or email your CV to and I will get back to you as soon as I can. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
MSXI UK Limited Project Consultant Competitive Salary Monday-Friday; 9am-5pm Milton Keynes Are you an efficient organiser? Are you flexible, creative, and solutions-focused? MSX International has the perfect job for you! MSXI UK is growing and as a result we're looking for an experienced Project Consultantwho enjoys managing projects for high profile customers. The Role Joining the MSXI Global Group as a Project Consultant, the successful candidate will have the opportunity to help support our client's plans and implement projects. In agreeing project scopes, goals and deliverables for the Volkswagen Group, its brands, and Retailer Learning Services, the Project Consultant will manage supplier relationships. The Project Consultant will work as part of the wider Design team, working closely with Instructional Designers and Producers/Directors to fulfil the client's brief. The Project consultant will also: * report on projects to meet contractual obligations * ensure that quotes, budgets, POs, and invoices are processed and communicated in line with current procedures * manage project resource allocation * monitor performance against service level agreements * maintain open feedback regarding service, and monitor spend against budget * manage course scheduling logistics including course pilots and Train the Trainer * act as an ambassador representing Retailer Learning Services, understanding vision, values, and corporate standards * ensure working relationships are effective for timely project completion About you This is a fantastic opportunity for a Project Consultant who can guide and support group decisions that align with organisational goals. Whilst maintaining high levels of organisation and working efficiently to deadlines, our ideal Project Consultant will: * hold a project management qualification (or equivalent experience) * be a Prince2® project management practitioner or similar (desirable) * have experience of managing multiple projects for high profile client * have demonstrable experience in effectively engaging stakeholders * have demonstrable experience with MS Office in a professional setting * have demonstrable experience of financial control associated with projects * have demonstrable experience in risk management What's in it for you? At MSX, our employees are the force behind our success. We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all. We are a Disability Confident Committed organisation who takes pride in our diverse workforce. In joining MSX, you can enjoy: * Company car or car allowance * 25 days annual leave * company contributory pension plan * cash back health care scheme * life assurance * exclusive discounts on everyday purchases as well as exclusive discounts on car purchases * Potential to progress within the company, with global opportunities updated regularly Working Pattern & Location: * Permanent, full time * Monday - Friday * Milton Keynes About MSX: With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans: * Warranty & Technical * Parts & Service * Retail Performance Management * Customer Engagement * Fleet & Mobility Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market. MSXI is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. Full Job Description available on request
Dec 01, 2021
Full time
MSXI UK Limited Project Consultant Competitive Salary Monday-Friday; 9am-5pm Milton Keynes Are you an efficient organiser? Are you flexible, creative, and solutions-focused? MSX International has the perfect job for you! MSXI UK is growing and as a result we're looking for an experienced Project Consultantwho enjoys managing projects for high profile customers. The Role Joining the MSXI Global Group as a Project Consultant, the successful candidate will have the opportunity to help support our client's plans and implement projects. In agreeing project scopes, goals and deliverables for the Volkswagen Group, its brands, and Retailer Learning Services, the Project Consultant will manage supplier relationships. The Project Consultant will work as part of the wider Design team, working closely with Instructional Designers and Producers/Directors to fulfil the client's brief. The Project consultant will also: * report on projects to meet contractual obligations * ensure that quotes, budgets, POs, and invoices are processed and communicated in line with current procedures * manage project resource allocation * monitor performance against service level agreements * maintain open feedback regarding service, and monitor spend against budget * manage course scheduling logistics including course pilots and Train the Trainer * act as an ambassador representing Retailer Learning Services, understanding vision, values, and corporate standards * ensure working relationships are effective for timely project completion About you This is a fantastic opportunity for a Project Consultant who can guide and support group decisions that align with organisational goals. Whilst maintaining high levels of organisation and working efficiently to deadlines, our ideal Project Consultant will: * hold a project management qualification (or equivalent experience) * be a Prince2® project management practitioner or similar (desirable) * have experience of managing multiple projects for high profile client * have demonstrable experience in effectively engaging stakeholders * have demonstrable experience with MS Office in a professional setting * have demonstrable experience of financial control associated with projects * have demonstrable experience in risk management What's in it for you? At MSX, our employees are the force behind our success. We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all. We are a Disability Confident Committed organisation who takes pride in our diverse workforce. In joining MSX, you can enjoy: * Company car or car allowance * 25 days annual leave * company contributory pension plan * cash back health care scheme * life assurance * exclusive discounts on everyday purchases as well as exclusive discounts on car purchases * Potential to progress within the company, with global opportunities updated regularly Working Pattern & Location: * Permanent, full time * Monday - Friday * Milton Keynes About MSX: With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans: * Warranty & Technical * Parts & Service * Retail Performance Management * Customer Engagement * Fleet & Mobility Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market. MSXI is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. Full Job Description available on request