The Vacancy Wates are on the lookout for a Quantity Surveyor to join our forward-thinking construction team based in Rugby. We're talking high-profile, technically challenging projects across multiple sectors-projects that demand fresh thinking, sharp commercial instincts, and a drive to make a real impact. If you live and breathe construction and you're hungry to step up, shake things up, and shape the future of the built environment-this is your moment. Why join Wates? Because we don't just build projects-we build careers. You'll be part of a collaborative, talented, and supportive team that celebrates new ideas and puts people first. Whether you're from Liverpool, Manchester, or anywhere in between, we'll help you rise-on your terms. What you'll be doing As a Site Surveyor, you'll be a key player-owning your work packages, driving commercial performance, and influencing how our most ambitious projects come to life. You'll be trusted to take the lead, solve problems, and work closely with everyone from clients to supply chain partners. Your day-to-day will include: Developing smart commercial strategies and managing your own subcontract packages Maximising cashflow through effective cost control and negotiations Supporting procurement strategies, leading tender processes, and producing subcontract orders Working closely with our Commercial Lead to shape final accounts and keep everything aligned to best practice What We Offer Competitive salary & profit share scheme Flexible working Car Allowance / Company Car (subject to Role/Grade) Travel covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including, Private Medical, Pension 8% employers' contribution, Health and Wellness programme, 26 days holidays + bank holidays and much more Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link We are always looking for a variety of new talent to join our teams, to help us grow and innovate as a business. Although you may not have all of the skills listed, many of them may be transferable to other roles within the WATES Group. If you would like clarity on any of our vacancies, discuss career opportunities in strict confidence or need anything to make our recruitment process easier, please contact our In-House Recruitment Team directly or via and one of us will get in touch as soon as possible. As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships. Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.
Jul 31, 2025
Full time
The Vacancy Wates are on the lookout for a Quantity Surveyor to join our forward-thinking construction team based in Rugby. We're talking high-profile, technically challenging projects across multiple sectors-projects that demand fresh thinking, sharp commercial instincts, and a drive to make a real impact. If you live and breathe construction and you're hungry to step up, shake things up, and shape the future of the built environment-this is your moment. Why join Wates? Because we don't just build projects-we build careers. You'll be part of a collaborative, talented, and supportive team that celebrates new ideas and puts people first. Whether you're from Liverpool, Manchester, or anywhere in between, we'll help you rise-on your terms. What you'll be doing As a Site Surveyor, you'll be a key player-owning your work packages, driving commercial performance, and influencing how our most ambitious projects come to life. You'll be trusted to take the lead, solve problems, and work closely with everyone from clients to supply chain partners. Your day-to-day will include: Developing smart commercial strategies and managing your own subcontract packages Maximising cashflow through effective cost control and negotiations Supporting procurement strategies, leading tender processes, and producing subcontract orders Working closely with our Commercial Lead to shape final accounts and keep everything aligned to best practice What We Offer Competitive salary & profit share scheme Flexible working Car Allowance / Company Car (subject to Role/Grade) Travel covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including, Private Medical, Pension 8% employers' contribution, Health and Wellness programme, 26 days holidays + bank holidays and much more Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link We are always looking for a variety of new talent to join our teams, to help us grow and innovate as a business. Although you may not have all of the skills listed, many of them may be transferable to other roles within the WATES Group. If you would like clarity on any of our vacancies, discuss career opportunities in strict confidence or need anything to make our recruitment process easier, please contact our In-House Recruitment Team directly or via and one of us will get in touch as soon as possible. As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships. Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.
The Royal College of Physicians is recruiting a programme coordinator to join the Falls and Fragility Fractures Audit Programme (FFFAP) team. FFFAP is a high-profile national clinical audit that is commissioned by the Healthcare Quality Improvement Partnership (HQIP) on behalf of NHS England and the Welsh Government. FFFAP consists of three workstreams: The National Hip Fracture Database (NHFD), a continuous national clinical audit of acute hip fracture care The Fracture Liaison Service Database (FLS-DB), a continuous national clinical audit of secondary fractures and osteoporosis care The National Audit of Inpatient Falls (NAIF), a continuous national audit of inpatient falls in hospitals. The main focus of the role of FFFAP programme coordinator is being accountable for organising and delivering key aspects of projects or workstreams within the wider programme work, under the direction of the project manager, and working as part of the wider audit programme team. You will ensure that the audit programme's meetings and events, communications activities, helpdesk, reporting and healthcare improvement work are coordinated effectively and that assistance of the wider team and general administrative work is delivered to a high standard. Purpose and scope About the role As programme coordinator, you will make an impact every day by: Organising and supporting a range of meetings, including team meetings, Programme Board, Advisory Group, contract/sub-contract reviews, new user webinars, and Patient and Carer Panel sessions Coordinating communication activities by implementing, monitoring and updating the audit programme communication and engagement plan Acting as the first point of contact for the audit programme, delivering exceptional customer service by managing inbox enquiries and offering guidance to stakeholders, including healthcare professionals and members of the public Supporting the project manager on key activities across complex workstreams, using your initiative and managing elements of the project as required Coordinating healthcare improvement activities Providing administrative support around the production of reports, including managing correspondence with outlying sites and liaising between the project teams and RCP functions. About you The successful candidate will: Be exceptionally organised and interested in improving processes Be proactive and enjoy problem-solving Enjoy communicating with a range of individuals, developing great working relationships Be experienced at working in project support roles and leading small-scale projects Have a passion for improving the healthcare workforce and its services. Please note, agency inquiries will not be considered. Closing date: 03 August 2025 Interview date: 06 - 08 August 2025 The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. The RCP is all about our people - our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.
Jul 30, 2025
Seasonal
The Royal College of Physicians is recruiting a programme coordinator to join the Falls and Fragility Fractures Audit Programme (FFFAP) team. FFFAP is a high-profile national clinical audit that is commissioned by the Healthcare Quality Improvement Partnership (HQIP) on behalf of NHS England and the Welsh Government. FFFAP consists of three workstreams: The National Hip Fracture Database (NHFD), a continuous national clinical audit of acute hip fracture care The Fracture Liaison Service Database (FLS-DB), a continuous national clinical audit of secondary fractures and osteoporosis care The National Audit of Inpatient Falls (NAIF), a continuous national audit of inpatient falls in hospitals. The main focus of the role of FFFAP programme coordinator is being accountable for organising and delivering key aspects of projects or workstreams within the wider programme work, under the direction of the project manager, and working as part of the wider audit programme team. You will ensure that the audit programme's meetings and events, communications activities, helpdesk, reporting and healthcare improvement work are coordinated effectively and that assistance of the wider team and general administrative work is delivered to a high standard. Purpose and scope About the role As programme coordinator, you will make an impact every day by: Organising and supporting a range of meetings, including team meetings, Programme Board, Advisory Group, contract/sub-contract reviews, new user webinars, and Patient and Carer Panel sessions Coordinating communication activities by implementing, monitoring and updating the audit programme communication and engagement plan Acting as the first point of contact for the audit programme, delivering exceptional customer service by managing inbox enquiries and offering guidance to stakeholders, including healthcare professionals and members of the public Supporting the project manager on key activities across complex workstreams, using your initiative and managing elements of the project as required Coordinating healthcare improvement activities Providing administrative support around the production of reports, including managing correspondence with outlying sites and liaising between the project teams and RCP functions. About you The successful candidate will: Be exceptionally organised and interested in improving processes Be proactive and enjoy problem-solving Enjoy communicating with a range of individuals, developing great working relationships Be experienced at working in project support roles and leading small-scale projects Have a passion for improving the healthcare workforce and its services. Please note, agency inquiries will not be considered. Closing date: 03 August 2025 Interview date: 06 - 08 August 2025 The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. The RCP is all about our people - our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.
Regional Property Manager page is loaded Regional Property Manager Apply locations Manchester, O2 Apollo, M12 Leeds, O2 Academy Leeds, LS2 London, O2 Academy Brixton, SW9 time type Full time posted on Posted 2 Days Ago job requisition id JR-81919 Job Summary: Company: Academy Music Group Department: Property Services Location: Field based/remote working, UK Reports to: Group Head of Property Working Hours: Full time Job Type: Permanent Academy Music Group Academy Music Group (AMG) is the UK's leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances. Our venues: O2 Academy Birmingham, O2 Academy Bournemouth, O2 Academy Bristol, O2 Academy Brixton, O2 Academy Glasgow, O2 Academy Islington, O2 Academy Leeds, O2 Academy Leicester, O2 Academy Liverpool, O2 Academy Oxford, O2 Academy Sheffield, O2 City Hall Newcastle, O2 Forum Kentish Town, O2 Institute Birmingham, O2 Ritz Manchester, O2 Shepherd's Bush Empire, O2 Victoria Warehouse Manchester, Edinburgh Corn Exchange. AMG is part of Live Nation which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. Role Description This is a unique opportunity to join a growing team of professional property managers, working across the whole of the Academy Music Group estate including those of its sister companies including Live Nation and Ticketmaster. The role will be responsible for the full range of professional property matters associated with a large and diverse property portfolio. As a key member of the property team, you will provide support and advice across the business. The role will require extensive travel across the UK and may involve occasional nights away from home. A full UK driving licence is a requirement as is your own car. This is a rare opportunity to work within a small team of property professionals, for a market leading company, supporting an operational team dedicated to providing a world class customer experience. Who You Are You will be a qualified, experienced, professional person capable of managing all aspects of commercial property and have the following competencies, skills, knowledge, and experience: You will be an experienced property professional with considerable post qualification experience preferably with a client-side background. You will ideally have worked in the entertainment or leisure industry undertaking a similar role, worked in the management of events or the licenced trade. You will have a sound knowledge of property management, construction, structure, and associated property and health and safety legislation. You will be commercially aware and currently work in a commercial environment. You will hold memberships, or be working towards, at least one of the following professional institutes: Member of the Royal Institution of Chartered Surveyors. Member of the Chartered Institute of Building. Member of the Chartered Associate of Building Engineers. You will be passionate about your work and be able to professionally contribute to discussions, make informed decisions, and lead multidisciplinary teams of people. This role includes close liaison with the group management stakeholders, venue operations teams, as well as a network of contractors and consultants to ensure the property function is delivered in line with company requirements and targets. You will be competent in the use of Microsoft Office products such as Outlook, Excel and Word. Responsibilities Undertake building surveys, reporting on defects, analysing appropriate solutions, and specifying repairs. Development, management and leadership of projects and schemes of all sizes, including the management and coordination of external consultants and contractors. Supporting the operational business, providing property advice and leadership across the estate. Be responsible for preparing instructions and briefs for consultants and contractors, issuing instructions to various disciplines on a wide range of work on the group property portfolio. Provide budgetary management of capital and revenue budget, including the preparation of budgets, the development and maintenance of five-year budgetary plans. Development and implementation of the groups facilities management strategy. Overseeing the implementation of all statutory approvals, planning and listed building consent processes. Consultation on new projects across the estate. Collaborating with colleagues to manage the brand standards supporting our partner initiatives. Fire safety management and implementation of improvements and recommendations following fire risk assessments. Ensuring that any mandatory inspections of the building, building fabric, or equipment is completed in line with legal requirements and any remedial work identified from these inspections is remedied in a timely manner. Monitor the establishment and maintenance of satisfactory standards to ensure that all properties are maintained in such condition to be compliant with Health and Safety law and maintained in a safe condition. Assist venues to comply with enforcement officer requests or formal notices in a timely manner. To work closely with the groups Health & Safety Advisor and assist with the implementation of Policy as required. Collaborating with external consultants, assist with the management of group non-domestic rates. Prepare concise reports on all aspects of property management, including but not limited to: Acquisition of new property. Preparation of budget costs plans and forecasts. Disposals and lease end negotiations. Lease advice. Assisting with the negotiation of rent reviews. Dealing with service charges. Negotiating with landlords. Managing dilapidations. Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It is talent that matters to us, and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. The Company AMG is part of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. APPLICATION DEADLINE: 22nd July 2025. We reserve the right to close applications at any time. About Us Recognized for seven years as a Great Place to Work and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
Jul 24, 2025
Full time
Regional Property Manager page is loaded Regional Property Manager Apply locations Manchester, O2 Apollo, M12 Leeds, O2 Academy Leeds, LS2 London, O2 Academy Brixton, SW9 time type Full time posted on Posted 2 Days Ago job requisition id JR-81919 Job Summary: Company: Academy Music Group Department: Property Services Location: Field based/remote working, UK Reports to: Group Head of Property Working Hours: Full time Job Type: Permanent Academy Music Group Academy Music Group (AMG) is the UK's leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances. Our venues: O2 Academy Birmingham, O2 Academy Bournemouth, O2 Academy Bristol, O2 Academy Brixton, O2 Academy Glasgow, O2 Academy Islington, O2 Academy Leeds, O2 Academy Leicester, O2 Academy Liverpool, O2 Academy Oxford, O2 Academy Sheffield, O2 City Hall Newcastle, O2 Forum Kentish Town, O2 Institute Birmingham, O2 Ritz Manchester, O2 Shepherd's Bush Empire, O2 Victoria Warehouse Manchester, Edinburgh Corn Exchange. AMG is part of Live Nation which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. Role Description This is a unique opportunity to join a growing team of professional property managers, working across the whole of the Academy Music Group estate including those of its sister companies including Live Nation and Ticketmaster. The role will be responsible for the full range of professional property matters associated with a large and diverse property portfolio. As a key member of the property team, you will provide support and advice across the business. The role will require extensive travel across the UK and may involve occasional nights away from home. A full UK driving licence is a requirement as is your own car. This is a rare opportunity to work within a small team of property professionals, for a market leading company, supporting an operational team dedicated to providing a world class customer experience. Who You Are You will be a qualified, experienced, professional person capable of managing all aspects of commercial property and have the following competencies, skills, knowledge, and experience: You will be an experienced property professional with considerable post qualification experience preferably with a client-side background. You will ideally have worked in the entertainment or leisure industry undertaking a similar role, worked in the management of events or the licenced trade. You will have a sound knowledge of property management, construction, structure, and associated property and health and safety legislation. You will be commercially aware and currently work in a commercial environment. You will hold memberships, or be working towards, at least one of the following professional institutes: Member of the Royal Institution of Chartered Surveyors. Member of the Chartered Institute of Building. Member of the Chartered Associate of Building Engineers. You will be passionate about your work and be able to professionally contribute to discussions, make informed decisions, and lead multidisciplinary teams of people. This role includes close liaison with the group management stakeholders, venue operations teams, as well as a network of contractors and consultants to ensure the property function is delivered in line with company requirements and targets. You will be competent in the use of Microsoft Office products such as Outlook, Excel and Word. Responsibilities Undertake building surveys, reporting on defects, analysing appropriate solutions, and specifying repairs. Development, management and leadership of projects and schemes of all sizes, including the management and coordination of external consultants and contractors. Supporting the operational business, providing property advice and leadership across the estate. Be responsible for preparing instructions and briefs for consultants and contractors, issuing instructions to various disciplines on a wide range of work on the group property portfolio. Provide budgetary management of capital and revenue budget, including the preparation of budgets, the development and maintenance of five-year budgetary plans. Development and implementation of the groups facilities management strategy. Overseeing the implementation of all statutory approvals, planning and listed building consent processes. Consultation on new projects across the estate. Collaborating with colleagues to manage the brand standards supporting our partner initiatives. Fire safety management and implementation of improvements and recommendations following fire risk assessments. Ensuring that any mandatory inspections of the building, building fabric, or equipment is completed in line with legal requirements and any remedial work identified from these inspections is remedied in a timely manner. Monitor the establishment and maintenance of satisfactory standards to ensure that all properties are maintained in such condition to be compliant with Health and Safety law and maintained in a safe condition. Assist venues to comply with enforcement officer requests or formal notices in a timely manner. To work closely with the groups Health & Safety Advisor and assist with the implementation of Policy as required. Collaborating with external consultants, assist with the management of group non-domestic rates. Prepare concise reports on all aspects of property management, including but not limited to: Acquisition of new property. Preparation of budget costs plans and forecasts. Disposals and lease end negotiations. Lease advice. Assisting with the negotiation of rent reviews. Dealing with service charges. Negotiating with landlords. Managing dilapidations. Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It is talent that matters to us, and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. The Company AMG is part of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. APPLICATION DEADLINE: 22nd July 2025. We reserve the right to close applications at any time. About Us Recognized for seven years as a Great Place to Work and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
Regional Property Manager page is loaded Regional Property Manager Apply locations Manchester, O2 Apollo, M12 Leeds, O2 Academy Leeds, LS2 London, O2 Academy Brixton, SW9 time type Full time posted on Posted 2 Days Ago job requisition id JR-81919 Job Summary: Company: Academy Music Group Department: Property Services Location: Field based/remote working, UK Reports to: Group Head of Property Working Hours: Full time Job Type: Permanent Academy Music Group Academy Music Group (AMG) is the UK's leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances. Our venues: O2 Academy Birmingham, O2 Academy Bournemouth, O2 Academy Bristol, O2 Academy Brixton, O2 Academy Glasgow, O2 Academy Islington, O2 Academy Leeds, O2 Academy Leicester, O2 Academy Liverpool, O2 Academy Oxford, O2 Academy Sheffield, O2 City Hall Newcastle, O2 Forum Kentish Town, O2 Institute Birmingham, O2 Ritz Manchester, O2 Shepherd's Bush Empire, O2 Victoria Warehouse Manchester, Edinburgh Corn Exchange. AMG is part of Live Nation which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. Role Description This is a unique opportunity to join a growing team of professional property managers, working across the whole of the Academy Music Group estate including those of its sister companies including Live Nation and Ticketmaster. The role will be responsible for the full range of professional property matters associated with a large and diverse property portfolio. As a key member of the property team, you will provide support and advice across the business. The role will require extensive travel across the UK and may involve occasional nights away from home. A full UK driving licence is a requirement as is your own car. This is a rare opportunity to work within a small team of property professionals, for a market leading company, supporting an operational team dedicated to providing a world class customer experience. Who You Are You will be a qualified, experienced, professional person capable of managing all aspects of commercial property and have the following competencies, skills, knowledge, and experience: You will be an experienced property professional with considerable post qualification experience preferably with a client-side background. You will ideally have worked in the entertainment or leisure industry undertaking a similar role, worked in the management of events or the licenced trade. You will have a sound knowledge of property management, construction, structure, and associated property and health and safety legislation. You will be commercially aware and currently work in a commercial environment. You will hold memberships, or be working towards, at least one of the following professional institutes: Member of the Royal Institution of Chartered Surveyors. Member of the Chartered Institute of Building. Member of the Chartered Associate of Building Engineers. You will be passionate about your work and be able to professionally contribute to discussions, make informed decisions, and lead multidisciplinary teams of people. This role includes close liaison with the group management stakeholders, venue operations teams, as well as a network of contractors and consultants to ensure the property function is delivered in line with company requirements and targets. You will be competent in the use of Microsoft Office products such as Outlook, Excel and Word. Responsibilities Undertake building surveys, reporting on defects, analysing appropriate solutions, and specifying repairs. Development, management and leadership of projects and schemes of all sizes, including the management and coordination of external consultants and contractors. Supporting the operational business, providing property advice and leadership across the estate. Be responsible for preparing instructions and briefs for consultants and contractors, issuing instructions to various disciplines on a wide range of work on the group property portfolio. Provide budgetary management of capital and revenue budget, including the preparation of budgets, the development and maintenance of five-year budgetary plans. Development and implementation of the groups facilities management strategy. Overseeing the implementation of all statutory approvals, planning and listed building consent processes. Consultation on new projects across the estate. Collaborating with colleagues to manage the brand standards supporting our partner initiatives. Fire safety management and implementation of improvements and recommendations following fire risk assessments. Ensuring that any mandatory inspections of the building, building fabric, or equipment is completed in line with legal requirements and any remedial work identified from these inspections is remedied in a timely manner. Monitor the establishment and maintenance of satisfactory standards to ensure that all properties are maintained in such condition to be compliant with Health and Safety law and maintained in a safe condition. Assist venues to comply with enforcement officer requests or formal notices in a timely manner. To work closely with the groups Health & Safety Advisor and assist with the implementation of Policy as required. Collaborating with external consultants, assist with the management of group non-domestic rates. Prepare concise reports on all aspects of property management, including but not limited to: Acquisition of new property. Preparation of budget costs plans and forecasts. Disposals and lease end negotiations. Lease advice. Assisting with the negotiation of rent reviews. Dealing with service charges. Negotiating with landlords. Managing dilapidations. Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It is talent that matters to us, and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. The Company AMG is part of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. APPLICATION DEADLINE: 22nd July 2025. We reserve the right to close applications at any time. About Us Recognized for seven years as a Great Place to Work and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
Jul 24, 2025
Full time
Regional Property Manager page is loaded Regional Property Manager Apply locations Manchester, O2 Apollo, M12 Leeds, O2 Academy Leeds, LS2 London, O2 Academy Brixton, SW9 time type Full time posted on Posted 2 Days Ago job requisition id JR-81919 Job Summary: Company: Academy Music Group Department: Property Services Location: Field based/remote working, UK Reports to: Group Head of Property Working Hours: Full time Job Type: Permanent Academy Music Group Academy Music Group (AMG) is the UK's leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances. Our venues: O2 Academy Birmingham, O2 Academy Bournemouth, O2 Academy Bristol, O2 Academy Brixton, O2 Academy Glasgow, O2 Academy Islington, O2 Academy Leeds, O2 Academy Leicester, O2 Academy Liverpool, O2 Academy Oxford, O2 Academy Sheffield, O2 City Hall Newcastle, O2 Forum Kentish Town, O2 Institute Birmingham, O2 Ritz Manchester, O2 Shepherd's Bush Empire, O2 Victoria Warehouse Manchester, Edinburgh Corn Exchange. AMG is part of Live Nation which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. Role Description This is a unique opportunity to join a growing team of professional property managers, working across the whole of the Academy Music Group estate including those of its sister companies including Live Nation and Ticketmaster. The role will be responsible for the full range of professional property matters associated with a large and diverse property portfolio. As a key member of the property team, you will provide support and advice across the business. The role will require extensive travel across the UK and may involve occasional nights away from home. A full UK driving licence is a requirement as is your own car. This is a rare opportunity to work within a small team of property professionals, for a market leading company, supporting an operational team dedicated to providing a world class customer experience. Who You Are You will be a qualified, experienced, professional person capable of managing all aspects of commercial property and have the following competencies, skills, knowledge, and experience: You will be an experienced property professional with considerable post qualification experience preferably with a client-side background. You will ideally have worked in the entertainment or leisure industry undertaking a similar role, worked in the management of events or the licenced trade. You will have a sound knowledge of property management, construction, structure, and associated property and health and safety legislation. You will be commercially aware and currently work in a commercial environment. You will hold memberships, or be working towards, at least one of the following professional institutes: Member of the Royal Institution of Chartered Surveyors. Member of the Chartered Institute of Building. Member of the Chartered Associate of Building Engineers. You will be passionate about your work and be able to professionally contribute to discussions, make informed decisions, and lead multidisciplinary teams of people. This role includes close liaison with the group management stakeholders, venue operations teams, as well as a network of contractors and consultants to ensure the property function is delivered in line with company requirements and targets. You will be competent in the use of Microsoft Office products such as Outlook, Excel and Word. Responsibilities Undertake building surveys, reporting on defects, analysing appropriate solutions, and specifying repairs. Development, management and leadership of projects and schemes of all sizes, including the management and coordination of external consultants and contractors. Supporting the operational business, providing property advice and leadership across the estate. Be responsible for preparing instructions and briefs for consultants and contractors, issuing instructions to various disciplines on a wide range of work on the group property portfolio. Provide budgetary management of capital and revenue budget, including the preparation of budgets, the development and maintenance of five-year budgetary plans. Development and implementation of the groups facilities management strategy. Overseeing the implementation of all statutory approvals, planning and listed building consent processes. Consultation on new projects across the estate. Collaborating with colleagues to manage the brand standards supporting our partner initiatives. Fire safety management and implementation of improvements and recommendations following fire risk assessments. Ensuring that any mandatory inspections of the building, building fabric, or equipment is completed in line with legal requirements and any remedial work identified from these inspections is remedied in a timely manner. Monitor the establishment and maintenance of satisfactory standards to ensure that all properties are maintained in such condition to be compliant with Health and Safety law and maintained in a safe condition. Assist venues to comply with enforcement officer requests or formal notices in a timely manner. To work closely with the groups Health & Safety Advisor and assist with the implementation of Policy as required. Collaborating with external consultants, assist with the management of group non-domestic rates. Prepare concise reports on all aspects of property management, including but not limited to: Acquisition of new property. Preparation of budget costs plans and forecasts. Disposals and lease end negotiations. Lease advice. Assisting with the negotiation of rent reviews. Dealing with service charges. Negotiating with landlords. Managing dilapidations. Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It is talent that matters to us, and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. The Company AMG is part of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. APPLICATION DEADLINE: 22nd July 2025. We reserve the right to close applications at any time. About Us Recognized for seven years as a Great Place to Work and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
Regional Property Manager page is loaded Regional Property Manager Apply locations Manchester, O2 Apollo, M12 Leeds, O2 Academy Leeds, LS2 London, O2 Academy Brixton, SW9 time type Full time posted on Posted 2 Days Ago job requisition id JR-81919 Job Summary: Company: Academy Music Group Department: Property Services Location: Field based/remote working, UK Reports to: Group Head of Property Working Hours: Full time Job Type: Permanent Academy Music Group Academy Music Group (AMG) is the UK's leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances. Our venues: O2 Academy Birmingham, O2 Academy Bournemouth, O2 Academy Bristol, O2 Academy Brixton, O2 Academy Glasgow, O2 Academy Islington, O2 Academy Leeds, O2 Academy Leicester, O2 Academy Liverpool, O2 Academy Oxford, O2 Academy Sheffield, O2 City Hall Newcastle, O2 Forum Kentish Town, O2 Institute Birmingham, O2 Ritz Manchester, O2 Shepherd's Bush Empire, O2 Victoria Warehouse Manchester, Edinburgh Corn Exchange. AMG is part of Live Nation which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. Role Description This is a unique opportunity to join a growing team of professional property managers, working across the whole of the Academy Music Group estate including those of its sister companies including Live Nation and Ticketmaster. The role will be responsible for the full range of professional property matters associated with a large and diverse property portfolio. As a key member of the property team, you will provide support and advice across the business. The role will require extensive travel across the UK and may involve occasional nights away from home. A full UK driving licence is a requirement as is your own car. This is a rare opportunity to work within a small team of property professionals, for a market leading company, supporting an operational team dedicated to providing a world class customer experience. Who You Are You will be a qualified, experienced, professional person capable of managing all aspects of commercial property and have the following competencies, skills, knowledge, and experience: You will be an experienced property professional with considerable post qualification experience preferably with a client-side background. You will ideally have worked in the entertainment or leisure industry undertaking a similar role, worked in the management of events or the licenced trade. You will have a sound knowledge of property management, construction, structure, and associated property and health and safety legislation. You will be commercially aware and currently work in a commercial environment. You will hold memberships, or be working towards, at least one of the following professional institutes: Member of the Royal Institution of Chartered Surveyors. Member of the Chartered Institute of Building. Member of the Chartered Associate of Building Engineers. You will be passionate about your work and be able to professionally contribute to discussions, make informed decisions, and lead multidisciplinary teams of people. This role includes close liaison with the group management stakeholders, venue operations teams, as well as a network of contractors and consultants to ensure the property function is delivered in line with company requirements and targets. You will be competent in the use of Microsoft Office products such as Outlook, Excel and Word. Responsibilities Undertake building surveys, reporting on defects, analysing appropriate solutions, and specifying repairs. Development, management and leadership of projects and schemes of all sizes, including the management and coordination of external consultants and contractors. Supporting the operational business, providing property advice and leadership across the estate. Be responsible for preparing instructions and briefs for consultants and contractors, issuing instructions to various disciplines on a wide range of work on the group property portfolio. Provide budgetary management of capital and revenue budget, including the preparation of budgets, the development and maintenance of five-year budgetary plans. Development and implementation of the groups facilities management strategy. Overseeing the implementation of all statutory approvals, planning and listed building consent processes. Consultation on new projects across the estate. Collaborating with colleagues to manage the brand standards supporting our partner initiatives. Fire safety management and implementation of improvements and recommendations following fire risk assessments. Ensuring that any mandatory inspections of the building, building fabric, or equipment is completed in line with legal requirements and any remedial work identified from these inspections is remedied in a timely manner. Monitor the establishment and maintenance of satisfactory standards to ensure that all properties are maintained in such condition to be compliant with Health and Safety law and maintained in a safe condition. Assist venues to comply with enforcement officer requests or formal notices in a timely manner. To work closely with the groups Health & Safety Advisor and assist with the implementation of Policy as required. Collaborating with external consultants, assist with the management of group non-domestic rates. Prepare concise reports on all aspects of property management, including but not limited to: Acquisition of new property. Preparation of budget costs plans and forecasts. Disposals and lease end negotiations. Lease advice. Assisting with the negotiation of rent reviews. Dealing with service charges. Negotiating with landlords. Managing dilapidations. Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It is talent that matters to us, and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. The Company AMG is part of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. APPLICATION DEADLINE: 22nd July 2025. We reserve the right to close applications at any time. About Us Recognized for seven years as a Great Place to Work and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
Jul 24, 2025
Full time
Regional Property Manager page is loaded Regional Property Manager Apply locations Manchester, O2 Apollo, M12 Leeds, O2 Academy Leeds, LS2 London, O2 Academy Brixton, SW9 time type Full time posted on Posted 2 Days Ago job requisition id JR-81919 Job Summary: Company: Academy Music Group Department: Property Services Location: Field based/remote working, UK Reports to: Group Head of Property Working Hours: Full time Job Type: Permanent Academy Music Group Academy Music Group (AMG) is the UK's leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances. Our venues: O2 Academy Birmingham, O2 Academy Bournemouth, O2 Academy Bristol, O2 Academy Brixton, O2 Academy Glasgow, O2 Academy Islington, O2 Academy Leeds, O2 Academy Leicester, O2 Academy Liverpool, O2 Academy Oxford, O2 Academy Sheffield, O2 City Hall Newcastle, O2 Forum Kentish Town, O2 Institute Birmingham, O2 Ritz Manchester, O2 Shepherd's Bush Empire, O2 Victoria Warehouse Manchester, Edinburgh Corn Exchange. AMG is part of Live Nation which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. Role Description This is a unique opportunity to join a growing team of professional property managers, working across the whole of the Academy Music Group estate including those of its sister companies including Live Nation and Ticketmaster. The role will be responsible for the full range of professional property matters associated with a large and diverse property portfolio. As a key member of the property team, you will provide support and advice across the business. The role will require extensive travel across the UK and may involve occasional nights away from home. A full UK driving licence is a requirement as is your own car. This is a rare opportunity to work within a small team of property professionals, for a market leading company, supporting an operational team dedicated to providing a world class customer experience. Who You Are You will be a qualified, experienced, professional person capable of managing all aspects of commercial property and have the following competencies, skills, knowledge, and experience: You will be an experienced property professional with considerable post qualification experience preferably with a client-side background. You will ideally have worked in the entertainment or leisure industry undertaking a similar role, worked in the management of events or the licenced trade. You will have a sound knowledge of property management, construction, structure, and associated property and health and safety legislation. You will be commercially aware and currently work in a commercial environment. You will hold memberships, or be working towards, at least one of the following professional institutes: Member of the Royal Institution of Chartered Surveyors. Member of the Chartered Institute of Building. Member of the Chartered Associate of Building Engineers. You will be passionate about your work and be able to professionally contribute to discussions, make informed decisions, and lead multidisciplinary teams of people. This role includes close liaison with the group management stakeholders, venue operations teams, as well as a network of contractors and consultants to ensure the property function is delivered in line with company requirements and targets. You will be competent in the use of Microsoft Office products such as Outlook, Excel and Word. Responsibilities Undertake building surveys, reporting on defects, analysing appropriate solutions, and specifying repairs. Development, management and leadership of projects and schemes of all sizes, including the management and coordination of external consultants and contractors. Supporting the operational business, providing property advice and leadership across the estate. Be responsible for preparing instructions and briefs for consultants and contractors, issuing instructions to various disciplines on a wide range of work on the group property portfolio. Provide budgetary management of capital and revenue budget, including the preparation of budgets, the development and maintenance of five-year budgetary plans. Development and implementation of the groups facilities management strategy. Overseeing the implementation of all statutory approvals, planning and listed building consent processes. Consultation on new projects across the estate. Collaborating with colleagues to manage the brand standards supporting our partner initiatives. Fire safety management and implementation of improvements and recommendations following fire risk assessments. Ensuring that any mandatory inspections of the building, building fabric, or equipment is completed in line with legal requirements and any remedial work identified from these inspections is remedied in a timely manner. Monitor the establishment and maintenance of satisfactory standards to ensure that all properties are maintained in such condition to be compliant with Health and Safety law and maintained in a safe condition. Assist venues to comply with enforcement officer requests or formal notices in a timely manner. To work closely with the groups Health & Safety Advisor and assist with the implementation of Policy as required. Collaborating with external consultants, assist with the management of group non-domestic rates. Prepare concise reports on all aspects of property management, including but not limited to: Acquisition of new property. Preparation of budget costs plans and forecasts. Disposals and lease end negotiations. Lease advice. Assisting with the negotiation of rent reviews. Dealing with service charges. Negotiating with landlords. Managing dilapidations. Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It is talent that matters to us, and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. The Company AMG is part of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. APPLICATION DEADLINE: 22nd July 2025. We reserve the right to close applications at any time. About Us Recognized for seven years as a Great Place to Work and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
Employment Advisor Liverpool £29,000 (25 Days Holiday Bank Holidays, Pension Scheme) Full-time, Permanent The Role: We are looking for motivated and compassionate Employment Advisors to join a team in Liverpool City Centre. This is a rewarding opportunity to work directly with individuals facing multiple barriers to employment, supporting them on their journey towards sustainable and fulfilling work. Duties: Take ownership of a dynamic caseload, providing one-to-one, in-person support to individuals at our centre. Conduct in-depth initial assessments to fully understand each customer s work history, current challenges, learning needs, and aspirations. Design tailored action plans that link customers to relevant training, mentoring, and support services to remove employment barriers. Set clear, achievable SMART goals and regularly review progress to ensure forward momentum towards employment. Provide continuous motivation, practical guidance, and encouragement to help individuals build confidence and skills. Required Skills: A strong track record of working with unemployed individuals, particularly those facing complex challenges or long-term unemployment. Proven experience managing fluctuating caseloads in a results-driven environment, with a focus on job outcomes. Skilled in conducting holistic needs assessments and identifying meaningful next steps towards employment or further development. Confident in setting and reviewing SMART objectives, with a commitment to maintaining high standards of support and accountability. Empathetic, resilient, and genuinely driven by the desire to help people transform their lives through work. Due to the nature of this role, you will be required to complete an online Disclosure and Barring Service (DBS) check. If this sounds like the perfect role for you then please submit your CV. This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Jul 23, 2025
Full time
Employment Advisor Liverpool £29,000 (25 Days Holiday Bank Holidays, Pension Scheme) Full-time, Permanent The Role: We are looking for motivated and compassionate Employment Advisors to join a team in Liverpool City Centre. This is a rewarding opportunity to work directly with individuals facing multiple barriers to employment, supporting them on their journey towards sustainable and fulfilling work. Duties: Take ownership of a dynamic caseload, providing one-to-one, in-person support to individuals at our centre. Conduct in-depth initial assessments to fully understand each customer s work history, current challenges, learning needs, and aspirations. Design tailored action plans that link customers to relevant training, mentoring, and support services to remove employment barriers. Set clear, achievable SMART goals and regularly review progress to ensure forward momentum towards employment. Provide continuous motivation, practical guidance, and encouragement to help individuals build confidence and skills. Required Skills: A strong track record of working with unemployed individuals, particularly those facing complex challenges or long-term unemployment. Proven experience managing fluctuating caseloads in a results-driven environment, with a focus on job outcomes. Skilled in conducting holistic needs assessments and identifying meaningful next steps towards employment or further development. Confident in setting and reviewing SMART objectives, with a commitment to maintaining high standards of support and accountability. Empathetic, resilient, and genuinely driven by the desire to help people transform their lives through work. Due to the nature of this role, you will be required to complete an online Disclosure and Barring Service (DBS) check. If this sounds like the perfect role for you then please submit your CV. This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Fleet Account Handler Liverpool Up to 35,000 Hybrid You've got experience supporting clients in motor or fleet insurance. You know how to manage mid-term adjustments, renewals, and customer service with ease. But are you doing that in a team that really values it? This business is a leading name in specialist motor insurance, with decades of success behind them and a strong reputation for looking after their people. You'll be joining their fast-moving Fleet team, supporting Fleet Sales Managers and a loyal client base across commercial motor risks. Your role will be varied and hands-on handling everything from policy changes and renewals to complex queries and admin support. It's a great step if you're looking to grow your career in fleet, backed by a high-performing team and a business that genuinely does things the right way. The Role: Handle adjustments, renewals, and day-to-day service requests for a growing book of fleet clients Provide first-class support to Fleet Sales Managers across client communication, documentation, and compliance Manage queries across multiple channels - email, phone, post, and in person Keep client records up to date and accurate in line with internal and FCA standards Support clients through the claims process and provide clear, empathetic communication What They're Looking For: Experience in motor/fleet insurance - ideally with cross-class servicing exposure Excellent customer service and organisational skills Confident communication across written and verbal channels High attention to detail and comfortable working with digital systems A team player who can also manage their own workload effectively Someone with initiative who takes pride in delivering great service What's on Offer: Salary up to 35,000 depending on experience Hybrid working options Structured progression and long-term career support A collaborative, close-knit team culture Support for ongoing professional development A stable, respected employer with a strong reputation in the fleet insurance space If you're ready to take the next step in your commercial motor career and want to be part of a team that backs you - this could be the one. Apply now or drop me a message to find out more. Get Recruited is acting as an Employment Agency in relation to this vacancy.
Jul 23, 2025
Full time
Fleet Account Handler Liverpool Up to 35,000 Hybrid You've got experience supporting clients in motor or fleet insurance. You know how to manage mid-term adjustments, renewals, and customer service with ease. But are you doing that in a team that really values it? This business is a leading name in specialist motor insurance, with decades of success behind them and a strong reputation for looking after their people. You'll be joining their fast-moving Fleet team, supporting Fleet Sales Managers and a loyal client base across commercial motor risks. Your role will be varied and hands-on handling everything from policy changes and renewals to complex queries and admin support. It's a great step if you're looking to grow your career in fleet, backed by a high-performing team and a business that genuinely does things the right way. The Role: Handle adjustments, renewals, and day-to-day service requests for a growing book of fleet clients Provide first-class support to Fleet Sales Managers across client communication, documentation, and compliance Manage queries across multiple channels - email, phone, post, and in person Keep client records up to date and accurate in line with internal and FCA standards Support clients through the claims process and provide clear, empathetic communication What They're Looking For: Experience in motor/fleet insurance - ideally with cross-class servicing exposure Excellent customer service and organisational skills Confident communication across written and verbal channels High attention to detail and comfortable working with digital systems A team player who can also manage their own workload effectively Someone with initiative who takes pride in delivering great service What's on Offer: Salary up to 35,000 depending on experience Hybrid working options Structured progression and long-term career support A collaborative, close-knit team culture Support for ongoing professional development A stable, respected employer with a strong reputation in the fleet insurance space If you're ready to take the next step in your commercial motor career and want to be part of a team that backs you - this could be the one. Apply now or drop me a message to find out more. Get Recruited is acting as an Employment Agency in relation to this vacancy.
The Vacancy Wates are on the lookout for a Quantity Surveyor to join our forward-thinking construction team based in Rugby. We're talking high-profile, technically challenging projects across multiple sectors-projects that demand fresh thinking, sharp commercial instincts, and a drive to make a real impact. If you live and breathe construction and you're hungry to step up, shake things up, and shape the future of the built environment-this is your moment. Why join Wates? Because we don't just build projects-we build careers. You'll be part of a collaborative, talented, and supportive team that celebrates new ideas and puts people first. Whether you're from Liverpool, Manchester, or anywhere in between, we'll help you rise-on your terms. What you'll be doing As a Site Surveyor, you'll be a key player-owning your work packages, driving commercial performance, and influencing how our most ambitious projects come to life. You'll be trusted to take the lead, solve problems, and work closely with everyone from clients to supply chain partners. Your day-to-day will include: Developing smart commercial strategies and managing your own subcontract packages Maximising cashflow through effective cost control and negotiations Supporting procurement strategies, leading tender processes, and producing subcontract orders Working closely with our Commercial Lead to shape final accounts and keep everything aligned to best practice What We Offer Competitive salary & profit share scheme Flexible working Car Allowance / Company Car (subject to Role/Grade) Travel covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including, Private Medical, Pension 8% employers' contribution, Health and Wellness programme, 26 days holidays + bank holidays and much more Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link We are always looking for a variety of new talent to join our teams, to help us grow and innovate as a business. Although you may not have all of the skills listed, many of them may be transferable to other roles within the WATES Group. If you would like clarity on any of our vacancies, discuss career opportunities in strict confidence or need anything to make our recruitment process easier, please contact our In-House Recruitment Team directly or via and one of us will get in touch as soon as possible. As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships. Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.
Jul 23, 2025
Full time
The Vacancy Wates are on the lookout for a Quantity Surveyor to join our forward-thinking construction team based in Rugby. We're talking high-profile, technically challenging projects across multiple sectors-projects that demand fresh thinking, sharp commercial instincts, and a drive to make a real impact. If you live and breathe construction and you're hungry to step up, shake things up, and shape the future of the built environment-this is your moment. Why join Wates? Because we don't just build projects-we build careers. You'll be part of a collaborative, talented, and supportive team that celebrates new ideas and puts people first. Whether you're from Liverpool, Manchester, or anywhere in between, we'll help you rise-on your terms. What you'll be doing As a Site Surveyor, you'll be a key player-owning your work packages, driving commercial performance, and influencing how our most ambitious projects come to life. You'll be trusted to take the lead, solve problems, and work closely with everyone from clients to supply chain partners. Your day-to-day will include: Developing smart commercial strategies and managing your own subcontract packages Maximising cashflow through effective cost control and negotiations Supporting procurement strategies, leading tender processes, and producing subcontract orders Working closely with our Commercial Lead to shape final accounts and keep everything aligned to best practice What We Offer Competitive salary & profit share scheme Flexible working Car Allowance / Company Car (subject to Role/Grade) Travel covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including, Private Medical, Pension 8% employers' contribution, Health and Wellness programme, 26 days holidays + bank holidays and much more Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link We are always looking for a variety of new talent to join our teams, to help us grow and innovate as a business. Although you may not have all of the skills listed, many of them may be transferable to other roles within the WATES Group. If you would like clarity on any of our vacancies, discuss career opportunities in strict confidence or need anything to make our recruitment process easier, please contact our In-House Recruitment Team directly or via and one of us will get in touch as soon as possible. As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships. Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.
The Vacancy Wates are on the lookout for a Quantity Surveyor to join our forward-thinking construction team based in Rugby. We're talking high-profile, technically challenging projects across multiple sectors-projects that demand fresh thinking, sharp commercial instincts, and a drive to make a real impact. If you live and breathe construction and you're hungry to step up, shake things up, and shape the future of the built environment-this is your moment. Why join Wates? Because we don't just build projects-we build careers. You'll be part of a collaborative, talented, and supportive team that celebrates new ideas and puts people first. Whether you're from Liverpool, Manchester, or anywhere in between, we'll help you rise-on your terms. What you'll be doing As a Site Surveyor, you'll be a key player-owning your work packages, driving commercial performance, and influencing how our most ambitious projects come to life. You'll be trusted to take the lead, solve problems, and work closely with everyone from clients to supply chain partners. Your day-to-day will include: Developing smart commercial strategies and managing your own subcontract packages Maximising cashflow through effective cost control and negotiations Supporting procurement strategies, leading tender processes, and producing subcontract orders Working closely with our Commercial Lead to shape final accounts and keep everything aligned to best practice What We Offer Competitive salary & profit share scheme Flexible working Car Allowance / Company Car (subject to Role/Grade) Travel covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including, Private Medical, Pension 8% employers' contribution, Health and Wellness programme, 26 days holidays + bank holidays and much more Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link We are always looking for a variety of new talent to join our teams, to help us grow and innovate as a business. Although you may not have all of the skills listed, many of them may be transferable to other roles within the WATES Group. If you would like clarity on any of our vacancies, discuss career opportunities in strict confidence or need anything to make our recruitment process easier, please contact our In-House Recruitment Team directly or via and one of us will get in touch as soon as possible. As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships. Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.
Jul 23, 2025
Full time
The Vacancy Wates are on the lookout for a Quantity Surveyor to join our forward-thinking construction team based in Rugby. We're talking high-profile, technically challenging projects across multiple sectors-projects that demand fresh thinking, sharp commercial instincts, and a drive to make a real impact. If you live and breathe construction and you're hungry to step up, shake things up, and shape the future of the built environment-this is your moment. Why join Wates? Because we don't just build projects-we build careers. You'll be part of a collaborative, talented, and supportive team that celebrates new ideas and puts people first. Whether you're from Liverpool, Manchester, or anywhere in between, we'll help you rise-on your terms. What you'll be doing As a Site Surveyor, you'll be a key player-owning your work packages, driving commercial performance, and influencing how our most ambitious projects come to life. You'll be trusted to take the lead, solve problems, and work closely with everyone from clients to supply chain partners. Your day-to-day will include: Developing smart commercial strategies and managing your own subcontract packages Maximising cashflow through effective cost control and negotiations Supporting procurement strategies, leading tender processes, and producing subcontract orders Working closely with our Commercial Lead to shape final accounts and keep everything aligned to best practice What We Offer Competitive salary & profit share scheme Flexible working Car Allowance / Company Car (subject to Role/Grade) Travel covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including, Private Medical, Pension 8% employers' contribution, Health and Wellness programme, 26 days holidays + bank holidays and much more Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link We are always looking for a variety of new talent to join our teams, to help us grow and innovate as a business. Although you may not have all of the skills listed, many of them may be transferable to other roles within the WATES Group. If you would like clarity on any of our vacancies, discuss career opportunities in strict confidence or need anything to make our recruitment process easier, please contact our In-House Recruitment Team directly or via and one of us will get in touch as soon as possible. As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships. Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.
New Season, New Role - Work from Home, Earn More, Love What You Do Remote Outbound Insurance Sales Advisor Salary: 24,500 + Uncapped Bonus Contract: Full-Time, Permanent Location: Fully Remote Hours: Mon-Thurs 10:30am-7:00pm Fri 9:00am-5:30pm Weekends Off Your Sales Skills. Your Home Office. Your Big Opportunity. Looking to boost your income and gain the freedom of remote work? If you've got the confidence, drive, and persuasive spark, this is your chance to earn big from the comfort of your own home. We're growing fast and on the lookout for ambitious sales professionals who know how to close, connect, and deliver value. Why You'll Want In Solid base salary + uncapped bonuses - your success, your reward Fully remote - no commute, no dress code, no office politics Structured hours & early Friday finishes - start your weekend right 33 days holiday - including bank holidays Career progression - real paths into Marketing, Tech, HR, Finance & more Full onboarding & daily coaching - we set you up for success Perks that matter - from health discounts to wellness support and retail savings Office access available - near Nottingham? Drop by when you like What You'll Be Doing Making outbound sales calls to potential customers Using confidence and sales skill to pitch, overcome objections, and close deals Listening to customer needs and offering meaningful protection plans Delivering outstanding service that builds trust and long-term loyalty You'll start with five weeks of hands-on, expert-led training to get you fully confident in the product, systems, and proven sales approach. What You'll Bring A background in sales with proven target success Focus and discipline to thrive while working from home Clear communication and a customer-first mindset A quiet, dedicated home workspace and strong internet connection This Summer, Don't Just Work-Thrive Skip the commute, grow your career, and earn what you deserve. Apply now and start your next chapter as a Remote Insurance Sales Advisor.
Jul 17, 2025
Full time
New Season, New Role - Work from Home, Earn More, Love What You Do Remote Outbound Insurance Sales Advisor Salary: 24,500 + Uncapped Bonus Contract: Full-Time, Permanent Location: Fully Remote Hours: Mon-Thurs 10:30am-7:00pm Fri 9:00am-5:30pm Weekends Off Your Sales Skills. Your Home Office. Your Big Opportunity. Looking to boost your income and gain the freedom of remote work? If you've got the confidence, drive, and persuasive spark, this is your chance to earn big from the comfort of your own home. We're growing fast and on the lookout for ambitious sales professionals who know how to close, connect, and deliver value. Why You'll Want In Solid base salary + uncapped bonuses - your success, your reward Fully remote - no commute, no dress code, no office politics Structured hours & early Friday finishes - start your weekend right 33 days holiday - including bank holidays Career progression - real paths into Marketing, Tech, HR, Finance & more Full onboarding & daily coaching - we set you up for success Perks that matter - from health discounts to wellness support and retail savings Office access available - near Nottingham? Drop by when you like What You'll Be Doing Making outbound sales calls to potential customers Using confidence and sales skill to pitch, overcome objections, and close deals Listening to customer needs and offering meaningful protection plans Delivering outstanding service that builds trust and long-term loyalty You'll start with five weeks of hands-on, expert-led training to get you fully confident in the product, systems, and proven sales approach. What You'll Bring A background in sales with proven target success Focus and discipline to thrive while working from home Clear communication and a customer-first mindset A quiet, dedicated home workspace and strong internet connection This Summer, Don't Just Work-Thrive Skip the commute, grow your career, and earn what you deserve. Apply now and start your next chapter as a Remote Insurance Sales Advisor.
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jul 13, 2025
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jul 13, 2025
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Field Sales Representative - B2C Field Sales My client has had phenomenal success within the telecoms sector over the last 10 years. Due to their ongoing expansion, they are looking for field sales advisor/field sales representative to join their successful team. Salary 28k + 55k OTE + Fuel costs. (you must be a vehicle owner) What does the role look like? As a Field Sales Representative, you will be responsible for driving sales of internet services and raising awareness across a territory of 'internet service-connected' buildings and will be the face and voice of the brand to potential customers. You will conduct face-to-face selling of the service, taking all necessary steps to maximise the opportunity of the sales visit, delivering promotional materials, and building rapports with residents. What We Are Looking For: Experience working in a sales role Face to Face /managing a territory. Experience of explaining a service or product to customers to deliver a sale, tailoring your approach to match the prospects needs. Experience with complaint/feedback handling Highly motivated, energetic salesperson who loves selling and who is up for a challenge Ambitious and comfortable with targets What does the role look like? Meet or exceed sales targets and increase sales conversion rate. Ensure a schedule of visits are completed on daily basis Maximise potential of every interaction with potential customer. Act as brand ambassador of the company Present benefits of the product/service in a clear and understandable way Collect customers' feedback about the brand, product, pricing, competitors influence, promotions. Why should you work for this business? No.1 for reliability in 'Broadband Provider Survey 2023' and PlusNet 'Broadband provider. Excellent career progression opportunities 25 Days holiday rising to a maximum of 35 with length of service Private medical Insurance Life assurance Pension scheme If this exciting opportunity, with lots of progression sounds right for you, then please click apply, or contact Nayha for more information. (url removed) (phone number removed) Mandeville is acting as an Employment Agency in relation to this vacancy.
Jul 11, 2025
Full time
Field Sales Representative - B2C Field Sales My client has had phenomenal success within the telecoms sector over the last 10 years. Due to their ongoing expansion, they are looking for field sales advisor/field sales representative to join their successful team. Salary 28k + 55k OTE + Fuel costs. (you must be a vehicle owner) What does the role look like? As a Field Sales Representative, you will be responsible for driving sales of internet services and raising awareness across a territory of 'internet service-connected' buildings and will be the face and voice of the brand to potential customers. You will conduct face-to-face selling of the service, taking all necessary steps to maximise the opportunity of the sales visit, delivering promotional materials, and building rapports with residents. What We Are Looking For: Experience working in a sales role Face to Face /managing a territory. Experience of explaining a service or product to customers to deliver a sale, tailoring your approach to match the prospects needs. Experience with complaint/feedback handling Highly motivated, energetic salesperson who loves selling and who is up for a challenge Ambitious and comfortable with targets What does the role look like? Meet or exceed sales targets and increase sales conversion rate. Ensure a schedule of visits are completed on daily basis Maximise potential of every interaction with potential customer. Act as brand ambassador of the company Present benefits of the product/service in a clear and understandable way Collect customers' feedback about the brand, product, pricing, competitors influence, promotions. Why should you work for this business? No.1 for reliability in 'Broadband Provider Survey 2023' and PlusNet 'Broadband provider. Excellent career progression opportunities 25 Days holiday rising to a maximum of 35 with length of service Private medical Insurance Life assurance Pension scheme If this exciting opportunity, with lots of progression sounds right for you, then please click apply, or contact Nayha for more information. (url removed) (phone number removed) Mandeville is acting as an Employment Agency in relation to this vacancy.
Press Tab to Move to Skip to Content Link Type of contract: Permanent, Full Time 40h At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Are you passionate about creating unforgettable customer experiences while driving operational excellence? Join Sephora as a Customer Experience and Operations Manager, where you'll lead by example, inspire your team, and ensure every customer enjoys a remarkable visit. In this pivotal role, you'll coach and develop your team to meet both commercial and operational KPIs, while overseeing flawless cash management and stock operations. By analysing customer satisfaction and implementing actionable strategies, you'll work closely with middle management to continuously enhance the in-store experience. If you're ready to elevate store performance and deliver exceptional service every day, we'd love to meet you. Responsibilities Client Experience • Spend at least 50% of their time on the sales floor, leading the team towards creating memorable addictive Sephora experiences. • Craft a strategic vision for an omni-channel customer experience, collaborating across departments to amplify brand loyalty. • Leverage CRM strategies to cultivate long-lasting relationships with our clients, personalising communications using data-driven insights to ensure relevance. • Innovate our service offerings and Beauty Masterclasses to showcase Sephora's artistry and deepen the client's connection with our brand. • Analyse service metrics with precision to pinpoint strengths and opportunities, ensuring a consistently elevated client experience. • Proactively act on client feedback through targeted initiatives, boosting overall satisfaction and loyalty. • Curate unforgettable, personalised client journeys through tailored recommendations, making every visit uniquely Sephora. • Ensure the highest standards in client service, promptly addressing and resolving any concerns to build lasting loyalty. • Empower team members to navigate challenging situations, ensuring exceptional client satisfaction in every interaction. Operational Excellence • Oversee all day-to-day store operations, including cash and inventory management, ensuring full compliance with Sephora's policies and procedures. • Elevate efficiency in visual merchandising, cleanliness, and restocking to create an inviting and seamless shopping environment. • Optimise stockroom layout and workflow for peak efficiency, guiding and monitoring deliveries to meet company timelines and productivity targets. • Direct cash desk operations, ensuring accuracy and strict adherence to security protocols. • Implement comprehensive auditing procedures and swiftly resolve any discrepancies to maintain operational integrity. • Maintain optimal inventory levels, leveraging inventory management to fuel revenue growth and meet client demand. • Champion a culture of safety and wellbeing by upholding housekeeping and workplace hazard standards. • Lead the operational and cash desk teams, setting clear expectations and delivering targeted training on KPIs and best practices. Team Management • Facilitate training programs that empower Beauty Advisors and leadership with the skills and knowledge to excel. • Cultivate a collaborative, inclusive team environment that encourages open communication and synergy. • Monitor and elevate team effectiveness through regular performance check-ins and constructive feedback. • Partner with the Store Director on resource allocation, team scheduling, payroll, and maximizing team performance. • Lead workshops and peer learning sessions, promoting knowledge sharing and continuous team development. • Identify skill enhancement opportunities through targeted training initiatives, ensuring alignment with industry standards and Sephora's unique approach. • Develop future leaders who embody Sephora's values, fostering a culture of growth and opportunity. • Align team objectives with Sephora's broader strategy, ensuring every role contributes to our collective success. • Collaborate with the recruitment team to attract and onboard top talent who are passionate about beauty and client experience. • Inspire a high-performance sales culture, motivating boutique teams to exceed targets through shared goals and celebration of successes. • Champion a culture of excellence, centred on client satisfaction and aligned with Sephora's core values. • Drive strategic sales initiatives, leveraging data insights to inform decisions and adapt to evolving market trends. • Align marketing initiatives with client engagement strategies to ensure promotions are impactful and drive traffic. • Maximise Beauty Hub engagement through events, partnerships, and personalised experiences that boost interactions and appointment bookings. • Utilise sales analytics to identify performance gaps and refine sales strategies. • Create strong partnerships with our brand partners, elevating product offerings and co-creating impactful promotions. • Develop engaging masterclasses that showcase brand and Sephora expertise, positioning us as a leader in beauty education. Skills: • Extensive experience in client experience management, preferably within the retail or beauty sector. • Exceptional leadership, team management, and motivational abilities, with a proven track record of developing high-performing teams. • Deep understanding of retail operations, policies, and procedures, including inventory, cash management, and service excellence. • Outstanding communication, interpersonal, and conflict resolution skills, with a strong client-first approach. • Exceptional organisational and time-management skills to effectively manage priorities in a dynamic environment. • Proficiency in CRM systems, omni-channel strategies, and retail service models to enrich client engagement. • Analytical mindset with expertise in data analysis tools to assess KPIs and drive continuous improvement. • Advanced skills in digital tools and MS Office applications to streamline operations and enhance team collaboration. • Ability to collaborate effectively with cross-functional teams in a fast-paced, ever-evolving retail landscape. Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store. Here, you will find: • Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit • Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead • Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Jul 10, 2025
Full time
Press Tab to Move to Skip to Content Link Type of contract: Permanent, Full Time 40h At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Are you passionate about creating unforgettable customer experiences while driving operational excellence? Join Sephora as a Customer Experience and Operations Manager, where you'll lead by example, inspire your team, and ensure every customer enjoys a remarkable visit. In this pivotal role, you'll coach and develop your team to meet both commercial and operational KPIs, while overseeing flawless cash management and stock operations. By analysing customer satisfaction and implementing actionable strategies, you'll work closely with middle management to continuously enhance the in-store experience. If you're ready to elevate store performance and deliver exceptional service every day, we'd love to meet you. Responsibilities Client Experience • Spend at least 50% of their time on the sales floor, leading the team towards creating memorable addictive Sephora experiences. • Craft a strategic vision for an omni-channel customer experience, collaborating across departments to amplify brand loyalty. • Leverage CRM strategies to cultivate long-lasting relationships with our clients, personalising communications using data-driven insights to ensure relevance. • Innovate our service offerings and Beauty Masterclasses to showcase Sephora's artistry and deepen the client's connection with our brand. • Analyse service metrics with precision to pinpoint strengths and opportunities, ensuring a consistently elevated client experience. • Proactively act on client feedback through targeted initiatives, boosting overall satisfaction and loyalty. • Curate unforgettable, personalised client journeys through tailored recommendations, making every visit uniquely Sephora. • Ensure the highest standards in client service, promptly addressing and resolving any concerns to build lasting loyalty. • Empower team members to navigate challenging situations, ensuring exceptional client satisfaction in every interaction. Operational Excellence • Oversee all day-to-day store operations, including cash and inventory management, ensuring full compliance with Sephora's policies and procedures. • Elevate efficiency in visual merchandising, cleanliness, and restocking to create an inviting and seamless shopping environment. • Optimise stockroom layout and workflow for peak efficiency, guiding and monitoring deliveries to meet company timelines and productivity targets. • Direct cash desk operations, ensuring accuracy and strict adherence to security protocols. • Implement comprehensive auditing procedures and swiftly resolve any discrepancies to maintain operational integrity. • Maintain optimal inventory levels, leveraging inventory management to fuel revenue growth and meet client demand. • Champion a culture of safety and wellbeing by upholding housekeeping and workplace hazard standards. • Lead the operational and cash desk teams, setting clear expectations and delivering targeted training on KPIs and best practices. Team Management • Facilitate training programs that empower Beauty Advisors and leadership with the skills and knowledge to excel. • Cultivate a collaborative, inclusive team environment that encourages open communication and synergy. • Monitor and elevate team effectiveness through regular performance check-ins and constructive feedback. • Partner with the Store Director on resource allocation, team scheduling, payroll, and maximizing team performance. • Lead workshops and peer learning sessions, promoting knowledge sharing and continuous team development. • Identify skill enhancement opportunities through targeted training initiatives, ensuring alignment with industry standards and Sephora's unique approach. • Develop future leaders who embody Sephora's values, fostering a culture of growth and opportunity. • Align team objectives with Sephora's broader strategy, ensuring every role contributes to our collective success. • Collaborate with the recruitment team to attract and onboard top talent who are passionate about beauty and client experience. • Inspire a high-performance sales culture, motivating boutique teams to exceed targets through shared goals and celebration of successes. • Champion a culture of excellence, centred on client satisfaction and aligned with Sephora's core values. • Drive strategic sales initiatives, leveraging data insights to inform decisions and adapt to evolving market trends. • Align marketing initiatives with client engagement strategies to ensure promotions are impactful and drive traffic. • Maximise Beauty Hub engagement through events, partnerships, and personalised experiences that boost interactions and appointment bookings. • Utilise sales analytics to identify performance gaps and refine sales strategies. • Create strong partnerships with our brand partners, elevating product offerings and co-creating impactful promotions. • Develop engaging masterclasses that showcase brand and Sephora expertise, positioning us as a leader in beauty education. Skills: • Extensive experience in client experience management, preferably within the retail or beauty sector. • Exceptional leadership, team management, and motivational abilities, with a proven track record of developing high-performing teams. • Deep understanding of retail operations, policies, and procedures, including inventory, cash management, and service excellence. • Outstanding communication, interpersonal, and conflict resolution skills, with a strong client-first approach. • Exceptional organisational and time-management skills to effectively manage priorities in a dynamic environment. • Proficiency in CRM systems, omni-channel strategies, and retail service models to enrich client engagement. • Analytical mindset with expertise in data analysis tools to assess KPIs and drive continuous improvement. • Advanced skills in digital tools and MS Office applications to streamline operations and enhance team collaboration. • Ability to collaborate effectively with cross-functional teams in a fast-paced, ever-evolving retail landscape. Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store. Here, you will find: • Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit • Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead • Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Being available to respond to client and colleague requests for assistance, guiding them with process, experience and system queries Assist end-users by directing them to available supporting material or information to improve their experience and ability to self-serve in the future Manage all client queries to ensure the best experience and resolution in a timely manner and escalate and articulate any significant issues to the appropriate owner including internal stakeholders and third parties as required Ensure all issues are resolved through effective issue recording, tracking and communication Ensure processes and policies are adhered to, upholding best risk management and compliance standards Share feedback and continuously improve supporting documentation for client and colleague use Document and highlight new issues and insights across the team to support knowledge and best practice sharing Ensure that client experience is maintained, and feedback is recorded for continuous learning and improvement purposes Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Mar 09, 2025
Full time
Being available to respond to client and colleague requests for assistance, guiding them with process, experience and system queries Assist end-users by directing them to available supporting material or information to improve their experience and ability to self-serve in the future Manage all client queries to ensure the best experience and resolution in a timely manner and escalate and articulate any significant issues to the appropriate owner including internal stakeholders and third parties as required Ensure all issues are resolved through effective issue recording, tracking and communication Ensure processes and policies are adhered to, upholding best risk management and compliance standards Share feedback and continuously improve supporting documentation for client and colleague use Document and highlight new issues and insights across the team to support knowledge and best practice sharing Ensure that client experience is maintained, and feedback is recorded for continuous learning and improvement purposes Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Job Title: Legal Claims Onboarding Advisor Salary: £23,000 - £24,000 Full-Time, Permanent, 35 hours Location: Liverpool City Centre (Office based) Shifts: Mon-Fri, Flexibility to work between the hours of 9am and 8pm Weekly set shifts of either 9-5pm / 10-6pm / 12-8pm on a rotational basis 1x Saturday per month (mid-week rest day) We are currently recruiting for a Legal Onboarding Advisor to join a successful and fast paced legal firm in Liverpool City Centre You will be responsible for reviewing and validating new cases for suitability for funding and litigation, ensuring only the strongest cases are put forward. Assisting clients in completing new claim enquires online and over the phone, you will ensure the businesses terms and conditions, fees and funding options are thoroughly explained, whilst displaying a professional company image throughout Responsibilities: Carrying out administrative services, including liaising with clients, third parties and other businesses Answering incoming calls and responding to client correspondence Upselling case benefits, ensuring new claims conversions Document all information according to Standard Operating Procedure Adhere to SLA's and KPI's Liaise with multiple internal departments to ensure claim progression Adhering to legal requirements, industry regulations and customer quality standards set by the company Ability to be proficient at all times, ensuring correspondence such as letters, emails, social media and telephone calls are actioned/compiled in a professional manor. Excellent telephone, data entry and typing skills. Ability to learn new systems. Self-drive, results orientated who can critically assess own performance. Collecting and assessing accurate information and documents to proceed with a case Assessing the merits of a claim against a set criteria and analysing client credibility Requirements: Legal training and / or qualification desirable Understanding the principles of claims/legal industry is essential Knowledge of customer service practices and principles Knowledge of litigation funding, insurance/legal claims the financial service industry is desirable Use of claims management and contact centre dialler systems desirable Benefits: Christmas closure & Birthdays off "Personal Time" to attend external appointments Employee Assistance Programme Staff Referral Bonus Reduced parking fees This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Mar 07, 2025
Full time
Job Title: Legal Claims Onboarding Advisor Salary: £23,000 - £24,000 Full-Time, Permanent, 35 hours Location: Liverpool City Centre (Office based) Shifts: Mon-Fri, Flexibility to work between the hours of 9am and 8pm Weekly set shifts of either 9-5pm / 10-6pm / 12-8pm on a rotational basis 1x Saturday per month (mid-week rest day) We are currently recruiting for a Legal Onboarding Advisor to join a successful and fast paced legal firm in Liverpool City Centre You will be responsible for reviewing and validating new cases for suitability for funding and litigation, ensuring only the strongest cases are put forward. Assisting clients in completing new claim enquires online and over the phone, you will ensure the businesses terms and conditions, fees and funding options are thoroughly explained, whilst displaying a professional company image throughout Responsibilities: Carrying out administrative services, including liaising with clients, third parties and other businesses Answering incoming calls and responding to client correspondence Upselling case benefits, ensuring new claims conversions Document all information according to Standard Operating Procedure Adhere to SLA's and KPI's Liaise with multiple internal departments to ensure claim progression Adhering to legal requirements, industry regulations and customer quality standards set by the company Ability to be proficient at all times, ensuring correspondence such as letters, emails, social media and telephone calls are actioned/compiled in a professional manor. Excellent telephone, data entry and typing skills. Ability to learn new systems. Self-drive, results orientated who can critically assess own performance. Collecting and assessing accurate information and documents to proceed with a case Assessing the merits of a claim against a set criteria and analysing client credibility Requirements: Legal training and / or qualification desirable Understanding the principles of claims/legal industry is essential Knowledge of customer service practices and principles Knowledge of litigation funding, insurance/legal claims the financial service industry is desirable Use of claims management and contact centre dialler systems desirable Benefits: Christmas closure & Birthdays off "Personal Time" to attend external appointments Employee Assistance Programme Staff Referral Bonus Reduced parking fees This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Job Title: Legal Onboarding Advisor Salary: £23,000 - £24,000 Full-Time, Permanent, 35 hours Location: Liverpool City Centre (Office based) Shifts: Mon-Fri, Flexibility to work between the hours of 9am and 8pm Weekly set shifts of either 9-5pm / 10-6pm / 12-8pm on a rotational basis 1x Saturday per month (mid-week rest day) We are currently recruiting for a Legal Onboarding Advisor to join a successful and fast paced legal firm in Liverpool City Centre You will be responsible for reviewing and validating new cases for suitability for funding and litigation, ensuring only the strongest cases are put forward. Assisting clients in completing new claim enquires online and over the phone, you will ensure the businesses terms and conditions, fees and funding options are thoroughly explained, whilst displaying a professional company image throughout Responsibilities: Carrying out administrative services, including liaising with clients, third parties and other businesses Answering incoming calls and responding to client correspondence Upselling case benefits, ensuring new claims conversions Document all information according to Standard Operating Procedure Adhere to SLA's and KPI's Liaise with multiple internal departments to ensure claim progression Adhering to legal requirements, industry regulations and customer quality standards set by the company Ability to be proficient at all times, ensuring correspondence such as letters, emails, social media and telephone calls are actioned/compiled in a professional manor. Excellent telephone, data entry and typing skills. Ability to learn new systems. Self-drive, results orientated who can critically assess own performance. Collecting and assessing accurate information and documents to proceed with a case Assessing the merits of a claim against a set criteria and analysing client credibility Requirements: Legal training and / or qualification desirable Understanding the principles of claims/legal industry is essential Knowledge of customer service practices and principles Knowledge of litigation funding, insurance/legal claims the financial service industry is desirable Use of claims management and contact centre dialler systems desirable Benefits: Christmas closure & Birthdays off "Personal Time" to attend external appointments Employee Assistance Programme Staff Referral Bonus Reduced parking fees This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Mar 07, 2025
Full time
Job Title: Legal Onboarding Advisor Salary: £23,000 - £24,000 Full-Time, Permanent, 35 hours Location: Liverpool City Centre (Office based) Shifts: Mon-Fri, Flexibility to work between the hours of 9am and 8pm Weekly set shifts of either 9-5pm / 10-6pm / 12-8pm on a rotational basis 1x Saturday per month (mid-week rest day) We are currently recruiting for a Legal Onboarding Advisor to join a successful and fast paced legal firm in Liverpool City Centre You will be responsible for reviewing and validating new cases for suitability for funding and litigation, ensuring only the strongest cases are put forward. Assisting clients in completing new claim enquires online and over the phone, you will ensure the businesses terms and conditions, fees and funding options are thoroughly explained, whilst displaying a professional company image throughout Responsibilities: Carrying out administrative services, including liaising with clients, third parties and other businesses Answering incoming calls and responding to client correspondence Upselling case benefits, ensuring new claims conversions Document all information according to Standard Operating Procedure Adhere to SLA's and KPI's Liaise with multiple internal departments to ensure claim progression Adhering to legal requirements, industry regulations and customer quality standards set by the company Ability to be proficient at all times, ensuring correspondence such as letters, emails, social media and telephone calls are actioned/compiled in a professional manor. Excellent telephone, data entry and typing skills. Ability to learn new systems. Self-drive, results orientated who can critically assess own performance. Collecting and assessing accurate information and documents to proceed with a case Assessing the merits of a claim against a set criteria and analysing client credibility Requirements: Legal training and / or qualification desirable Understanding the principles of claims/legal industry is essential Knowledge of customer service practices and principles Knowledge of litigation funding, insurance/legal claims the financial service industry is desirable Use of claims management and contact centre dialler systems desirable Benefits: Christmas closure & Birthdays off "Personal Time" to attend external appointments Employee Assistance Programme Staff Referral Bonus Reduced parking fees This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided
Mar 06, 2025
Contractor
I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided
We are seeking to appoint 4 x Customer Service Advisors to answeing quiries related to council wide enquiries. Previous Customer Service/Contact Cenre experience is essential. You must be avaiable and able to commit for the full 3 months Excellent suport and training will be provided Please contact Martine for more information
Mar 06, 2025
Contractor
We are seeking to appoint 4 x Customer Service Advisors to answeing quiries related to council wide enquiries. Previous Customer Service/Contact Cenre experience is essential. You must be avaiable and able to commit for the full 3 months Excellent suport and training will be provided Please contact Martine for more information
Role: Claims Handler Location: Liverpool Working hours: 37.5 hours per week, 7.5 hours per day, Monday to Friday rotating shifts between 8:00am to 6:00pm, with occasional weekend and bank holiday working. Salary: Annual salary of 24,255 - 28,731 DOE Plus a performance related bonus opportunity of up to 1,500 annually About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. Claims Handler We are looking for experienced, proactive Claims Handlers who are used to working in a fast-paced motor insurance environment to join our successful Recovery department. In this role you will manage your own insurance claims caseload through a process, ensuring efficient recovery minimising losses where liability on a claim may be attributed to a third party. You will provide guidance and direction to claims staff to ensure the recovery prospects on cases are compliant with industry regulations. You will ensure customers are provided with an excellent customer experience in addition to being innovative and proactive when dealing with all aspects of customer & third-party claims. What you will be doing: Effectively manage Non-Fault Recovery portfolio Manage claims effectively to deliver the right outcome for our Customers Provide first class technical and quality claims handling within the Recovery Team Demonstrate thorough knowledge in areas of indemnity, liability and dealing with the financials of a claim Review and record all new allocations, ensuring minimal leakage Manage claims and provide evidence to support prompt and full resolution in our favour Drive adherence to relevant SLA's within the team and our suppliers Demonstrate excellent technical knowledge with regards to liability Negotiation of subrogated outlays Manage a portfolio of aged debt Liaise with solicitors when our outlay is in litigation Provide updates on aged debt profilin in form of MI reporting What we're looking for: Able to work to tight timescales Highly motivated self-starter Able to pay attention to detail Analytically minded Regulatory aware A strong communicator and able to communicate well at all levels both verbally and in writing Highly self-motivated Pro-active thinker, clear, focused and a determined approach to problem solving Persuasive and possesses confident negotiation skills Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a 250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture : Long Service Award paid on 5,10- and 15-years' service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Candidates with experience or relevant job titles of; Customer Claims Executive, Claims Account Manager, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant will all be considered.
Feb 19, 2025
Full time
Role: Claims Handler Location: Liverpool Working hours: 37.5 hours per week, 7.5 hours per day, Monday to Friday rotating shifts between 8:00am to 6:00pm, with occasional weekend and bank holiday working. Salary: Annual salary of 24,255 - 28,731 DOE Plus a performance related bonus opportunity of up to 1,500 annually About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. Claims Handler We are looking for experienced, proactive Claims Handlers who are used to working in a fast-paced motor insurance environment to join our successful Recovery department. In this role you will manage your own insurance claims caseload through a process, ensuring efficient recovery minimising losses where liability on a claim may be attributed to a third party. You will provide guidance and direction to claims staff to ensure the recovery prospects on cases are compliant with industry regulations. You will ensure customers are provided with an excellent customer experience in addition to being innovative and proactive when dealing with all aspects of customer & third-party claims. What you will be doing: Effectively manage Non-Fault Recovery portfolio Manage claims effectively to deliver the right outcome for our Customers Provide first class technical and quality claims handling within the Recovery Team Demonstrate thorough knowledge in areas of indemnity, liability and dealing with the financials of a claim Review and record all new allocations, ensuring minimal leakage Manage claims and provide evidence to support prompt and full resolution in our favour Drive adherence to relevant SLA's within the team and our suppliers Demonstrate excellent technical knowledge with regards to liability Negotiation of subrogated outlays Manage a portfolio of aged debt Liaise with solicitors when our outlay is in litigation Provide updates on aged debt profilin in form of MI reporting What we're looking for: Able to work to tight timescales Highly motivated self-starter Able to pay attention to detail Analytically minded Regulatory aware A strong communicator and able to communicate well at all levels both verbally and in writing Highly self-motivated Pro-active thinker, clear, focused and a determined approach to problem solving Persuasive and possesses confident negotiation skills Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a 250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture : Long Service Award paid on 5,10- and 15-years' service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Candidates with experience or relevant job titles of; Customer Claims Executive, Claims Account Manager, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant will all be considered.
