Job Description Nutmeg is a J.P. Morgan company offering award-winning investments, products and digital wealth management services to over 250,000 investors in the UK. We built the business from scratch, with constant innovation a core part of our ethos since the beginning. We aim to provide clients with the best digital investing experience, ensuring digital security and customer satisfaction - meaning you'll have the opportunity to make a real difference. As a Salesforce Engineer at Nutmeg within the International Consumer Bank of JPMorgan Chase, your responsibilities will include working to help shape the platforms for our Customer Service, Marketing, and Operations teams. You will also be developing standalone products on Salesforce, as well as integrating with the Nutmeg services directly to build the best customer experience for customers and colleagues. Our Salesforce team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech. Job responsibilities: As a Salesforce Engineer, within Nutmeg, you will get involved in developing services such as referrals & promo systems, automation/alerts, email services, custom Lightning & Visualforce pages, developing products across all core Salesforce systems including Service & Sales Clouds, and Marketing Cloud. We also often use out of the box external applications such as: • Salesforce scheduler, milestones, forecasting • Amazon Connect, Back-up solutions, and others. Required qualifications, capabilities and skills Certified Salesforce developer (at least Platform Developer 1) Experience in Apex & Visualforce Service & Sales cloud development experience SOQL/SOSL/DML operation and SOQL query optimizations REST integrations with external services Testing methodologies & frameworks including TDD unit & integration testing Experience working in an Agile team (Scrum / Kanban) Migration tools Async Apex Experience with Lightning Web Components Awareness of clean architecture in OOP A strong passion for creating clean, maintainable & highly testable code and components Preferred qualifications, capabilities and skills Multiple Salesforce certifications Hands-on experience with integrations (BE APIs, Amazon Connect, etc.) Experience with relational databases (MySQL, Postgres or Oracle) Full-stack Salesforce development experience A good understanding of CI/CD principles and automated testing Marketing cloud experience Demonstrated experience in different integration patterns About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team The Cybersecurity & Technology Controls group at JPMorganChase aligns the firm's cybersecurity, access management, controls and resiliency teams. The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group's number one priority is to enable the business by keeping the firm safe, stable and resilient. High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.
Jul 31, 2025
Full time
Job Description Nutmeg is a J.P. Morgan company offering award-winning investments, products and digital wealth management services to over 250,000 investors in the UK. We built the business from scratch, with constant innovation a core part of our ethos since the beginning. We aim to provide clients with the best digital investing experience, ensuring digital security and customer satisfaction - meaning you'll have the opportunity to make a real difference. As a Salesforce Engineer at Nutmeg within the International Consumer Bank of JPMorgan Chase, your responsibilities will include working to help shape the platforms for our Customer Service, Marketing, and Operations teams. You will also be developing standalone products on Salesforce, as well as integrating with the Nutmeg services directly to build the best customer experience for customers and colleagues. Our Salesforce team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech. Job responsibilities: As a Salesforce Engineer, within Nutmeg, you will get involved in developing services such as referrals & promo systems, automation/alerts, email services, custom Lightning & Visualforce pages, developing products across all core Salesforce systems including Service & Sales Clouds, and Marketing Cloud. We also often use out of the box external applications such as: • Salesforce scheduler, milestones, forecasting • Amazon Connect, Back-up solutions, and others. Required qualifications, capabilities and skills Certified Salesforce developer (at least Platform Developer 1) Experience in Apex & Visualforce Service & Sales cloud development experience SOQL/SOSL/DML operation and SOQL query optimizations REST integrations with external services Testing methodologies & frameworks including TDD unit & integration testing Experience working in an Agile team (Scrum / Kanban) Migration tools Async Apex Experience with Lightning Web Components Awareness of clean architecture in OOP A strong passion for creating clean, maintainable & highly testable code and components Preferred qualifications, capabilities and skills Multiple Salesforce certifications Hands-on experience with integrations (BE APIs, Amazon Connect, etc.) Experience with relational databases (MySQL, Postgres or Oracle) Full-stack Salesforce development experience A good understanding of CI/CD principles and automated testing Marketing cloud experience Demonstrated experience in different integration patterns About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team The Cybersecurity & Technology Controls group at JPMorganChase aligns the firm's cybersecurity, access management, controls and resiliency teams. The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group's number one priority is to enable the business by keeping the firm safe, stable and resilient. High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.
Business Development Representative, GCR-HKT Job ID: Amazon Web Services Hong Kong Limited Amazon Web Services (AWS), an Company, has been the world's leading cloud provider for more than 22 years with the most mature, comprehensive, and broadly adopted cloud platform. AWS has over 300 fully featured cloud services, managed from 99 availability zones within 31 geographic regions across the globe. Millions of customers in over 190 countries - from the fastest growing start-ups to the largest enterprises, through to leading government agencies - all place their trust in AWS to power their infrastructure, and deliver innovation. AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. We are now seeking for a talented individual with technical academic background and willing to grow career in high-tech companies. In this role, you will be responsible for executing leads follow up and demand generation campaigns to improve and complete AWS database, collect customer cloud interests, and promote a variety of AWS marketing and related resources and product services. You will work closely with field marketing team, to identify campaign target, messaging to effectively target key industries, use cases, or target customers. You will also work closely with business development team to ensure leads are captured and routed to the sales team for prompt follow-up. Key job responsibilities - Following up and qualify marketing leads from variety of campaigns - Profile customer demographics - Understand customer cloud interests and current environment - Articulate the value proposition and relevant use cases for a variety of AWS services to prospective clients - Work closely with multiple stakeholders to achieve campaign goals while ensuring internal and external customer satisfaction. - Manage multiple campaigns in multiple regions concurrently Key job responsibilities - Following up and qualify marketing leads from variety of campaigns - Profile customer demographics - Understand customer cloud interests and current environment - Articulate the value proposition and relevant use cases for a variety of AWS services to prospective clients - Work closely with multiple stakeholders to achieve campaign goals while ensuring internal and external customer satisfaction. - Manage multiple campaigns in multiple regions concurrently A day in the life AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. BASIC QUALIFICATIONS - 3+ years of technology related sales, business development or equivalent experience - Bachelor's degree or equivalent PREFERRED QUALIFICATIONS - AWS Certification (Cloud Technologist, Solutions Architect, SysOps Administrator, Developer) - Knowledge of existing and developing technologies - Experience with CRM tools such as Salesforce, and web-based meeting applications Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 31, 2025
Full time
Business Development Representative, GCR-HKT Job ID: Amazon Web Services Hong Kong Limited Amazon Web Services (AWS), an Company, has been the world's leading cloud provider for more than 22 years with the most mature, comprehensive, and broadly adopted cloud platform. AWS has over 300 fully featured cloud services, managed from 99 availability zones within 31 geographic regions across the globe. Millions of customers in over 190 countries - from the fastest growing start-ups to the largest enterprises, through to leading government agencies - all place their trust in AWS to power their infrastructure, and deliver innovation. AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. We are now seeking for a talented individual with technical academic background and willing to grow career in high-tech companies. In this role, you will be responsible for executing leads follow up and demand generation campaigns to improve and complete AWS database, collect customer cloud interests, and promote a variety of AWS marketing and related resources and product services. You will work closely with field marketing team, to identify campaign target, messaging to effectively target key industries, use cases, or target customers. You will also work closely with business development team to ensure leads are captured and routed to the sales team for prompt follow-up. Key job responsibilities - Following up and qualify marketing leads from variety of campaigns - Profile customer demographics - Understand customer cloud interests and current environment - Articulate the value proposition and relevant use cases for a variety of AWS services to prospective clients - Work closely with multiple stakeholders to achieve campaign goals while ensuring internal and external customer satisfaction. - Manage multiple campaigns in multiple regions concurrently Key job responsibilities - Following up and qualify marketing leads from variety of campaigns - Profile customer demographics - Understand customer cloud interests and current environment - Articulate the value proposition and relevant use cases for a variety of AWS services to prospective clients - Work closely with multiple stakeholders to achieve campaign goals while ensuring internal and external customer satisfaction. - Manage multiple campaigns in multiple regions concurrently A day in the life AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. BASIC QUALIFICATIONS - 3+ years of technology related sales, business development or equivalent experience - Bachelor's degree or equivalent PREFERRED QUALIFICATIONS - AWS Certification (Cloud Technologist, Solutions Architect, SysOps Administrator, Developer) - Knowledge of existing and developing technologies - Experience with CRM tools such as Salesforce, and web-based meeting applications Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Morgan Hunt are working with a large public sector organisation to recruit a highly experienced Salesforce Tester to support a major project involving Salesforce Lightning, Experience Cloud, and Service Cloud platforms. This role is critical for ensuring platform quality, accessibility, and performance across GDS-compliant digital services. Experience required: 8+ years' experience testing Salesforce applications, with 5+ years using Playwright for UI automation. Strong expertise in testing Salesforce Lightning components (LWC), portals, and OmniScripts. Solid understanding of Salesforce testing best practices, accessibility compliance (WCAG 2.2), and performance testing. Experience integrating automated tests into CI/CD pipelines and using BrowserStack for cross-browser validation. Skilled in API testing (Postman) and working in Agile/DevOps environments. Key Responsibilities: Build and execute automated UI test scripts using Playwright within Salesforce environments. Conduct manual and automated accessibility testing (NVDA) to ensure WCAG 2.2 compliance. Perform performance and regression testing across Salesforce Experience Cloud portals. Collaborate with developers and analysts to define robust test strategies. Integrate tests with Azure DevOps pipelines and support ongoing quality assurance within Agile teams. Desirable skills: Azure DevOps, Azure Test Plans, VS Code MuleSoft or similar integration experience GDS project delivery background £520 Per Day Inside IR35 3 month contract - strong extension possibility One day per week in the office - Glasgow, Cardiff or London Please get in touch for further information Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Jul 30, 2025
Full time
Morgan Hunt are working with a large public sector organisation to recruit a highly experienced Salesforce Tester to support a major project involving Salesforce Lightning, Experience Cloud, and Service Cloud platforms. This role is critical for ensuring platform quality, accessibility, and performance across GDS-compliant digital services. Experience required: 8+ years' experience testing Salesforce applications, with 5+ years using Playwright for UI automation. Strong expertise in testing Salesforce Lightning components (LWC), portals, and OmniScripts. Solid understanding of Salesforce testing best practices, accessibility compliance (WCAG 2.2), and performance testing. Experience integrating automated tests into CI/CD pipelines and using BrowserStack for cross-browser validation. Skilled in API testing (Postman) and working in Agile/DevOps environments. Key Responsibilities: Build and execute automated UI test scripts using Playwright within Salesforce environments. Conduct manual and automated accessibility testing (NVDA) to ensure WCAG 2.2 compliance. Perform performance and regression testing across Salesforce Experience Cloud portals. Collaborate with developers and analysts to define robust test strategies. Integrate tests with Azure DevOps pipelines and support ongoing quality assurance within Agile teams. Desirable skills: Azure DevOps, Azure Test Plans, VS Code MuleSoft or similar integration experience GDS project delivery background £520 Per Day Inside IR35 3 month contract - strong extension possibility One day per week in the office - Glasgow, Cardiff or London Please get in touch for further information Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Salesforce Developer (Vlocity) We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So we re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we re looking for a Salesforce Developer ideally with Telecoms industry experience and having worked on Vlocity. Could that be you? If Salesforce gets you out of bed in the morning, and implementing solutions puts a smile on your face then we would love to find out more about you. Here s why you ll love this role - Working with the Quickline development lifecycle to produce high quality salesforce development and change - Work with the BA function to ensure the team has accurate and understood requirements - Application development, including basic Visualforce pages/lightning pages. - Execute backlog items to introduce defined change and development of the Qforce platform whilst adhering to Salesforce best practices. Here s why you ll be great in this role - You will be a certified Salesforce Platform Developer - Have previous experience developing Salesforce implementations in high pace environments - You must have experience across Salesforce Comms Cloud, within Telecoms Industry The benefits - Pension 5% employer / 5% employee contribution. - WPA Health Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, NHS parking claim back, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns and company wide Elevenses meets to discuss company direction. - Social Events Summer and Christmas parties etc. - Thank Q Awards Monthly £50 winner, yearly £500 winner. and more. Please note: Unfortunately, we can t offer visa sponsorship. Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page.
Jul 30, 2025
Full time
Salesforce Developer (Vlocity) We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So we re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we re looking for a Salesforce Developer ideally with Telecoms industry experience and having worked on Vlocity. Could that be you? If Salesforce gets you out of bed in the morning, and implementing solutions puts a smile on your face then we would love to find out more about you. Here s why you ll love this role - Working with the Quickline development lifecycle to produce high quality salesforce development and change - Work with the BA function to ensure the team has accurate and understood requirements - Application development, including basic Visualforce pages/lightning pages. - Execute backlog items to introduce defined change and development of the Qforce platform whilst adhering to Salesforce best practices. Here s why you ll be great in this role - You will be a certified Salesforce Platform Developer - Have previous experience developing Salesforce implementations in high pace environments - You must have experience across Salesforce Comms Cloud, within Telecoms Industry The benefits - Pension 5% employer / 5% employee contribution. - WPA Health Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, NHS parking claim back, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns and company wide Elevenses meets to discuss company direction. - Social Events Summer and Christmas parties etc. - Thank Q Awards Monthly £50 winner, yearly £500 winner. and more. Please note: Unfortunately, we can t offer visa sponsorship. Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Minimum qualifications: Bachelor's degree or equivalent practical experience. 12 years of experience in a sales role in the enterprise software or cloud space. People management experience within a quota-carrying team. Experience selling data analytics or data management technologies to clients. Ability to communicate in English fluently to support client relationships in the region. Preferred qualifications: People and business management experience, supporting career development of a high performing sales team and business growth. Experience planning and organizing go-to-market strategies, business programs, and sales activity within your team and territory. Experience influencing cross-functional teams to impact business goals, customer experience, and expansion. Experience with relevant technical stacks and Google Cloud Data Analytics offerings (e.g., Predictive Analytics, Hadoop/Spark Data lakes). Experience leveraging knowledge of relevant products, solutions, and market trends, with analytical abilities to analyze sales performance data or market changes to drive strategic direction. Problem solving, communication, presentation, active listening, and program management skills. About the job As a Data Analytics Sales Specialist Manager, you will lead a team responsible for growing our Data Analytics business by building and expanding relationships with new and existing customers. You will effectively build relationships with internal stakeholders (e.g., Field Sales, Customer Engineering, Solution Architecture, Product) and customers, supporting the team to do the same. You will ensure your team has the necessary selling skills to demonstrate product functionality and comprehensive overviews of key business use cases, and close business. You will support a positive, high-performing, and inclusive team culture, while leading with empathy and identifying innovative ways to multiply the impact of the team as a whole to drive overall value for Google Cloud. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Foster a positive and high-performing team culture, supporting your managers and extended teams to drive pipeline, manage business cycles from lead generation to customer onboarding, and meet and exceed sales goals. Develop and own the go-to-market plan to scale and impact your business in key areas: Revenue, Net New Customer Growth, Customer Expansion and conservation, Customer Referenceability. Partner with Field Sales, Marketing, Customer Engineering, Customer Success, Channels, Product, and Engineering to understand customers' voice, impact messaging and collateral, and provide excellent prospect and customer experience. Expand relationships to influence long-term strategic direction and be a trusted advisor to your team and their accounts. Inspire executives at prospective customers to partner with Google. Represent your business in forecasts, town halls, and meetings. Report forecasts and business performance in Salesforce and other tools.
Jul 29, 2025
Full time
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Minimum qualifications: Bachelor's degree or equivalent practical experience. 12 years of experience in a sales role in the enterprise software or cloud space. People management experience within a quota-carrying team. Experience selling data analytics or data management technologies to clients. Ability to communicate in English fluently to support client relationships in the region. Preferred qualifications: People and business management experience, supporting career development of a high performing sales team and business growth. Experience planning and organizing go-to-market strategies, business programs, and sales activity within your team and territory. Experience influencing cross-functional teams to impact business goals, customer experience, and expansion. Experience with relevant technical stacks and Google Cloud Data Analytics offerings (e.g., Predictive Analytics, Hadoop/Spark Data lakes). Experience leveraging knowledge of relevant products, solutions, and market trends, with analytical abilities to analyze sales performance data or market changes to drive strategic direction. Problem solving, communication, presentation, active listening, and program management skills. About the job As a Data Analytics Sales Specialist Manager, you will lead a team responsible for growing our Data Analytics business by building and expanding relationships with new and existing customers. You will effectively build relationships with internal stakeholders (e.g., Field Sales, Customer Engineering, Solution Architecture, Product) and customers, supporting the team to do the same. You will ensure your team has the necessary selling skills to demonstrate product functionality and comprehensive overviews of key business use cases, and close business. You will support a positive, high-performing, and inclusive team culture, while leading with empathy and identifying innovative ways to multiply the impact of the team as a whole to drive overall value for Google Cloud. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Foster a positive and high-performing team culture, supporting your managers and extended teams to drive pipeline, manage business cycles from lead generation to customer onboarding, and meet and exceed sales goals. Develop and own the go-to-market plan to scale and impact your business in key areas: Revenue, Net New Customer Growth, Customer Expansion and conservation, Customer Referenceability. Partner with Field Sales, Marketing, Customer Engineering, Customer Success, Channels, Product, and Engineering to understand customers' voice, impact messaging and collateral, and provide excellent prospect and customer experience. Expand relationships to influence long-term strategic direction and be a trusted advisor to your team and their accounts. Inspire executives at prospective customers to partner with Google. Represent your business in forecasts, town halls, and meetings. Report forecasts and business performance in Salesforce and other tools.
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We are seeking a Salesforce Developer with expertise in building robust and scalable solutions to join Trustpilot's Trust and Safety department within the Reporting and Optimisation team. This role will be pivotal in extending and integrating our Salesforce platform as we complete our migration from Zendesk, ensuring it empowers our Trust and Safety department. The ideal candidate will have a strong background in Salesforce development, a proactive approach to operational excellence, and a keen eye for system architecture, code quality, and process automation. This role will be a key link between the Reporting and Optimisation team and the business-wide Salesforce team, which is responsible for the entire company's Salesforce ecosystem. What you'll be doing: Salesforce Development & Architecture (Long-Term Focus): Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), and other programmatic capabilities to meet the evolving operational needs of the Trust and Safety team. Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance. Integrate Salesforce with internal and external systems using APIs and various integration patterns. Collaborate closely with the organization-wide Salesforce team, participating in code reviews and ensuring solutions align with the broader Salesforce ecosystem strategy. Design and implement Salesforce best practices, focusing on scalable architecture, data integrity, security, and performance optimization. Support incident management and Content Integrity data processes directly within Salesforce through custom development and troubleshooting. Collaborate with stakeholders to gather complex requirements, translate them into technical specifications, and deliver high-quality, scalable Salesforce solutions. Develop and maintain comprehensive technical documentation for Salesforce customizations, integrations, and deployment processes. Salesforce Migration & Transition (Immediate Term Focus): Collaborate closely with the Salesforce project team to ensure a seamless and effective transition of remaining functionalities from Zendesk to Salesforce, focusing on data/process migration and custom solution development. Participate in all phases of the migration, including technical design, development, testing, and deployment. Operational Support & Collaboration: Oversee and optimize the use of tools and systems within the Content Integrity team and the wider Trust and Safety department, with a focus on custom development solutions. Collaborate with Workforce, Planning, and Analytics functions to provide actionable insights into processes and performance, often requiring custom data extraction and reporting solutions. Manage onboarding and offboarding of users across Salesforce and other relevant tools, resolving complex access issues as needed through custom configurations or scripts. Who you are: Minimum of Advanced Administrator or Platform Developer I certifications - Platform Developer II is highly valued. 3+ years of hands-on experience as a Salesforce Developer, specifically with Salesforce Service Cloud, demonstrating a proven track record of designing, developing, and deploying complex programmatic solutions. Extensive experience with Salesforce Lightning Experience development (Aura Components and Lightning Web Components). Familiarity with Salesforce migration processes, ideally from Zendesk or a similar CRM, including data migration strategies and API integrations, is highly advantageous. Experience with other Salesforce certifications (e.g., Application Architect, System Architect, Integration Architecture Designer) is a strong plus. Technical Skills Demonstrated expert proficiency in Salesforce programmatic functionalities, including Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and platform events. Strong understanding and experience with Salesforce APIs (REST, SOAP, Bulk) and integration patterns. Deep understanding of Salesforce security models (profiles, permission sets, sharing rules, roles) and their programmatic implications. Proficiency in using developer tools like VS Code, Salesforce CLI, Git for version control, and CI/CD pipelines. Process Orientation Demonstrated ability to design and implement robust, scalable, and maintainable Salesforce solutions that drive operational efficiency. Strong analytical and problem-solving skills, with a proactive approach to identifying, troubleshooting, and resolving complex technical issues effectively. Collaboration Strong interpersonal and communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders, conduct technical discussions, and mentor team members. Adaptability A proactive and flexible mindset, ready to embrace new challenges and technologies in the Salesforce ecosystem. Ability to adapt to changing project requirements and priorities in a dynamic development environment. We are: We are a small Optimisation team within a much larger Content Integrity and Trust and Safety department. Our team is predominantly based in London, with some colleagues in Lithuania and Copenhagen. We are looking for a fun, outgoing person with an equal drive to perform. No problem is too big or too small in our team. We like to roll up our sleeves collectively and work together on projects. What's in it for you: A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together . click apply for full job details
Jul 29, 2025
Full time
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We are seeking a Salesforce Developer with expertise in building robust and scalable solutions to join Trustpilot's Trust and Safety department within the Reporting and Optimisation team. This role will be pivotal in extending and integrating our Salesforce platform as we complete our migration from Zendesk, ensuring it empowers our Trust and Safety department. The ideal candidate will have a strong background in Salesforce development, a proactive approach to operational excellence, and a keen eye for system architecture, code quality, and process automation. This role will be a key link between the Reporting and Optimisation team and the business-wide Salesforce team, which is responsible for the entire company's Salesforce ecosystem. What you'll be doing: Salesforce Development & Architecture (Long-Term Focus): Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), and other programmatic capabilities to meet the evolving operational needs of the Trust and Safety team. Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance. Integrate Salesforce with internal and external systems using APIs and various integration patterns. Collaborate closely with the organization-wide Salesforce team, participating in code reviews and ensuring solutions align with the broader Salesforce ecosystem strategy. Design and implement Salesforce best practices, focusing on scalable architecture, data integrity, security, and performance optimization. Support incident management and Content Integrity data processes directly within Salesforce through custom development and troubleshooting. Collaborate with stakeholders to gather complex requirements, translate them into technical specifications, and deliver high-quality, scalable Salesforce solutions. Develop and maintain comprehensive technical documentation for Salesforce customizations, integrations, and deployment processes. Salesforce Migration & Transition (Immediate Term Focus): Collaborate closely with the Salesforce project team to ensure a seamless and effective transition of remaining functionalities from Zendesk to Salesforce, focusing on data/process migration and custom solution development. Participate in all phases of the migration, including technical design, development, testing, and deployment. Operational Support & Collaboration: Oversee and optimize the use of tools and systems within the Content Integrity team and the wider Trust and Safety department, with a focus on custom development solutions. Collaborate with Workforce, Planning, and Analytics functions to provide actionable insights into processes and performance, often requiring custom data extraction and reporting solutions. Manage onboarding and offboarding of users across Salesforce and other relevant tools, resolving complex access issues as needed through custom configurations or scripts. Who you are: Minimum of Advanced Administrator or Platform Developer I certifications - Platform Developer II is highly valued. 3+ years of hands-on experience as a Salesforce Developer, specifically with Salesforce Service Cloud, demonstrating a proven track record of designing, developing, and deploying complex programmatic solutions. Extensive experience with Salesforce Lightning Experience development (Aura Components and Lightning Web Components). Familiarity with Salesforce migration processes, ideally from Zendesk or a similar CRM, including data migration strategies and API integrations, is highly advantageous. Experience with other Salesforce certifications (e.g., Application Architect, System Architect, Integration Architecture Designer) is a strong plus. Technical Skills Demonstrated expert proficiency in Salesforce programmatic functionalities, including Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and platform events. Strong understanding and experience with Salesforce APIs (REST, SOAP, Bulk) and integration patterns. Deep understanding of Salesforce security models (profiles, permission sets, sharing rules, roles) and their programmatic implications. Proficiency in using developer tools like VS Code, Salesforce CLI, Git for version control, and CI/CD pipelines. Process Orientation Demonstrated ability to design and implement robust, scalable, and maintainable Salesforce solutions that drive operational efficiency. Strong analytical and problem-solving skills, with a proactive approach to identifying, troubleshooting, and resolving complex technical issues effectively. Collaboration Strong interpersonal and communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders, conduct technical discussions, and mentor team members. Adaptability A proactive and flexible mindset, ready to embrace new challenges and technologies in the Salesforce ecosystem. Ability to adapt to changing project requirements and priorities in a dynamic development environment. We are: We are a small Optimisation team within a much larger Content Integrity and Trust and Safety department. Our team is predominantly based in London, with some colleagues in Lithuania and Copenhagen. We are looking for a fun, outgoing person with an equal drive to perform. No problem is too big or too small in our team. We like to roll up our sleeves collectively and work together on projects. What's in it for you: A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together . click apply for full job details
Are you an experienced Salesforce professional who thrives on managing complex release cycles and deploying high-quality CRM enhancements? Do you want to use your technical expertise to contribute to the success of a respected professional membership organisation? A well-established and forward-thinking professional membership organisation is seeking a Salesforce Release Specialist to play a vital role in the delivery and continuous improvement of its CRM platform. This organisation champions professional development, knowledge-sharing, and community-building, reinvesting in tools and initiatives that support both individual members and corporate partners. If you're passionate about enabling meaningful change through technology, this could be a perfect fit. About the Role This is a fantastic opportunity to take ownership of the release and deployment process across Salesforce and Fonteva platforms, with a strong focus on automation, governance, and best practice. You'll be the go-to expert for coordinating deployments, managing environment strategies, and ensuring smooth release cycles using Copado . The role includes supporting Salesforce administration tasks and ensuring stability, security, and scalability across the CRM landscape. You'll work collaboratively with developers, admins, QA teams, and business stakeholders to ensure the successful delivery of system improvements. Benefits 25 days holiday (plus bank holidays), increasing with service. Private medical and dental cover (after probation). Pension scheme with up to 8% employer contribution. Life assurance (4x salary). Salary sacrifice schemes (pension, cycle to work, additional leave). Free on-site parking. Employee Assistance Programme and performance-related bonus scheme. One paid volunteering day per year. Hybrid working with office attendance required approx. 4 times per month. Key Responsibilities Own and manage the full Salesforce release lifecycle. Lead version control, pipeline automation, and deployment orchestration using Copado . Ensure platform stability and data security through strong admin practices. Facilitate testing and environment management for multiple deployments. Provide technical documentation and contribute to continuous process improvement. Skills & Experience Salesforce Certified Administrator qualification essential. Copado DevOps Fundamentals or Advanced Certification highly desirable. Strong hands-on experience in Salesforce Administration, including user and permission management, flows, and custom objects. Proven experience in Copado deployment pipelines, Git version control, and managing change across multiple environments. Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders. Strong problem-solving skills, attention to detail, and a collaborative mindset. Apply Now If you're a proactive and technically skilled Salesforce Specialist looking to join a dynamic and supportive membership organisation, we'd love to hear from you. Apply today with your CV and a brief cover letter outlining your suitability. Please note : We may close this role early if we receive a high volume of suitable applications. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Jul 29, 2025
Full time
Are you an experienced Salesforce professional who thrives on managing complex release cycles and deploying high-quality CRM enhancements? Do you want to use your technical expertise to contribute to the success of a respected professional membership organisation? A well-established and forward-thinking professional membership organisation is seeking a Salesforce Release Specialist to play a vital role in the delivery and continuous improvement of its CRM platform. This organisation champions professional development, knowledge-sharing, and community-building, reinvesting in tools and initiatives that support both individual members and corporate partners. If you're passionate about enabling meaningful change through technology, this could be a perfect fit. About the Role This is a fantastic opportunity to take ownership of the release and deployment process across Salesforce and Fonteva platforms, with a strong focus on automation, governance, and best practice. You'll be the go-to expert for coordinating deployments, managing environment strategies, and ensuring smooth release cycles using Copado . The role includes supporting Salesforce administration tasks and ensuring stability, security, and scalability across the CRM landscape. You'll work collaboratively with developers, admins, QA teams, and business stakeholders to ensure the successful delivery of system improvements. Benefits 25 days holiday (plus bank holidays), increasing with service. Private medical and dental cover (after probation). Pension scheme with up to 8% employer contribution. Life assurance (4x salary). Salary sacrifice schemes (pension, cycle to work, additional leave). Free on-site parking. Employee Assistance Programme and performance-related bonus scheme. One paid volunteering day per year. Hybrid working with office attendance required approx. 4 times per month. Key Responsibilities Own and manage the full Salesforce release lifecycle. Lead version control, pipeline automation, and deployment orchestration using Copado . Ensure platform stability and data security through strong admin practices. Facilitate testing and environment management for multiple deployments. Provide technical documentation and contribute to continuous process improvement. Skills & Experience Salesforce Certified Administrator qualification essential. Copado DevOps Fundamentals or Advanced Certification highly desirable. Strong hands-on experience in Salesforce Administration, including user and permission management, flows, and custom objects. Proven experience in Copado deployment pipelines, Git version control, and managing change across multiple environments. Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders. Strong problem-solving skills, attention to detail, and a collaborative mindset. Apply Now If you're a proactive and technically skilled Salesforce Specialist looking to join a dynamic and supportive membership organisation, we'd love to hear from you. Apply today with your CV and a brief cover letter outlining your suitability. Please note : We may close this role early if we receive a high volume of suitable applications. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We're seeking an experienced Boomi Integration Developer to support a fast-paced digital transformation project. You'll play a key role in designing, building, and deploying scalable integrations across a range of cloud and on-premise systems using the Dell Boomi AtomSphere platform. Nottingham Based 3 Months Market rates Key Responsibilities: Design and implement end-to-end integrations using Boomi (cloud and on-premise systems) Build and configure Boomi processes, connectors, and APIs Perform data mapping, transformation, and orchestration Collaborate with business analysts, architects, and dev teams to deliver integration solutions Monitor, troubleshoot, and optimise Boomi integrations for performance and reliability Document technical solutions, processes, and support handover to internal teams Essential Skills & Experience: Proven experience as a Boomi Developer (min 2+ years) Understanding of Dell Boomi AtomSphere , including Atoms, Molecules, and API management Proficient in JSON, XML, REST, SOAP , and integration patterns Experience with database integration (SQL queries, stored procedures) Familiarity with systems like Salesforce, NetSuite, Workday, SAP , or other major ERPs/CRMs Nice to Have: Boomi Developer or Architect certification Exposure to DevOps tools , CI/CD pipelines, or version control (Git) Experience in middleware migration or Legacy integration modernisation Background in enterprise-scale projects or multi-tenant environments
Jul 29, 2025
Full time
We're seeking an experienced Boomi Integration Developer to support a fast-paced digital transformation project. You'll play a key role in designing, building, and deploying scalable integrations across a range of cloud and on-premise systems using the Dell Boomi AtomSphere platform. Nottingham Based 3 Months Market rates Key Responsibilities: Design and implement end-to-end integrations using Boomi (cloud and on-premise systems) Build and configure Boomi processes, connectors, and APIs Perform data mapping, transformation, and orchestration Collaborate with business analysts, architects, and dev teams to deliver integration solutions Monitor, troubleshoot, and optimise Boomi integrations for performance and reliability Document technical solutions, processes, and support handover to internal teams Essential Skills & Experience: Proven experience as a Boomi Developer (min 2+ years) Understanding of Dell Boomi AtomSphere , including Atoms, Molecules, and API management Proficient in JSON, XML, REST, SOAP , and integration patterns Experience with database integration (SQL queries, stored procedures) Familiarity with systems like Salesforce, NetSuite, Workday, SAP , or other major ERPs/CRMs Nice to Have: Boomi Developer or Architect certification Exposure to DevOps tools , CI/CD pipelines, or version control (Git) Experience in middleware migration or Legacy integration modernisation Background in enterprise-scale projects or multi-tenant environments
Senior Business Systems Analyst (Sales & CPQ) page is loaded Senior Business Systems Analyst (Sales & CPQ) Apply locations UK-London Office time type Full time posted on Posted 30+ Days Ago job requisition id R1227 8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience-combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8 Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity. As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth. Learn more on our company website at , follow our pages on LinkedIn, Twitter, Facebook, and Instagram. We're looking for a solution-minded Senior Business Systems Analyst and product owner with experience on Sales Cloud and Salesforce Experience Cloud, along with a strong understanding of SaaS products. You will be responsible for creating and delivering value through business process optimization and systems automation in lead, deal registration, account, contact, opportunity management, and CPQ areas. You will be part of the IT Business Applications team, engaging and collaborating with cross-functional teams from Marketing, Sales, Sales Operations, and Channel Operations. The main responsibility is to partner directly with sales leaders and key stakeholders to implement enhancements in Salesforce supporting and automating our lead-to-quote processes. Your work will be vital in reshaping existing processes for efficiency and supporting a seamless sales experience. Responsibilities: Responsible for Lead to Quote architecture, roadmaps, business systems analysis, proof of concepts, and scalable solution architectures. Demonstrate expertise in Salesforce Communications Cloud modules like ESM, EPC, IOM, Omniscripts, etc. Collaborate with cross-functional teams to identify and document business requirements. Design and develop comprehensive Salesforce solutions addressing complex challenges. Manage Salesforce configuration, customization, and integration projects. Conduct gap analysis and develop innovative solutions. Create and maintain technical documentation, process flows, and system diagrams. Develop training materials and conduct user training sessions. Monitor system performance and recommend improvements. Build POCs and demonstrate new Salesforce features to stakeholders. Configure Salesforce using point-and-click, identifying when to code. Map business requirements to Salesforce standard features. Identify recurring issues to drive system improvements and maintain run books. Work closely with onshore and offshore developers during execution. Required Skills: Minimum 10+ years as a business systems analyst on Salesforce. Minimum 5+ years in Sales Cloud, CPQ, and Experience Cloud. Experience with Salesforce Industries Clouds, especially Communication Cloud. Deep knowledge of Sales Processes, Pipeline management, Lead and Opportunity Management, Territory Management, Quote & Forecasting. Hands-on experience with Salesforce configuration, Flows, validation rules. Knowledge of Einstein, Prompt Builder, and Agentforce. Understanding of Einstein Analytics. Excellent problem-solving skills and ability to meet challenging goals. Strong verbal, written, and listening communication skills. Data-driven decision-making approach. Experience with Salesforce managed packages. Salesforce Sales Cloud certification required. 4-year Degree in BS/BA, MIS, or related technical field. We celebrate diversity and are an equal opportunities employer. We conduct background checks on employment offers. For more info, see our Privacy Notice.
Jul 29, 2025
Full time
Senior Business Systems Analyst (Sales & CPQ) page is loaded Senior Business Systems Analyst (Sales & CPQ) Apply locations UK-London Office time type Full time posted on Posted 30+ Days Ago job requisition id R1227 8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience-combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8 Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity. As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth. Learn more on our company website at , follow our pages on LinkedIn, Twitter, Facebook, and Instagram. We're looking for a solution-minded Senior Business Systems Analyst and product owner with experience on Sales Cloud and Salesforce Experience Cloud, along with a strong understanding of SaaS products. You will be responsible for creating and delivering value through business process optimization and systems automation in lead, deal registration, account, contact, opportunity management, and CPQ areas. You will be part of the IT Business Applications team, engaging and collaborating with cross-functional teams from Marketing, Sales, Sales Operations, and Channel Operations. The main responsibility is to partner directly with sales leaders and key stakeholders to implement enhancements in Salesforce supporting and automating our lead-to-quote processes. Your work will be vital in reshaping existing processes for efficiency and supporting a seamless sales experience. Responsibilities: Responsible for Lead to Quote architecture, roadmaps, business systems analysis, proof of concepts, and scalable solution architectures. Demonstrate expertise in Salesforce Communications Cloud modules like ESM, EPC, IOM, Omniscripts, etc. Collaborate with cross-functional teams to identify and document business requirements. Design and develop comprehensive Salesforce solutions addressing complex challenges. Manage Salesforce configuration, customization, and integration projects. Conduct gap analysis and develop innovative solutions. Create and maintain technical documentation, process flows, and system diagrams. Develop training materials and conduct user training sessions. Monitor system performance and recommend improvements. Build POCs and demonstrate new Salesforce features to stakeholders. Configure Salesforce using point-and-click, identifying when to code. Map business requirements to Salesforce standard features. Identify recurring issues to drive system improvements and maintain run books. Work closely with onshore and offshore developers during execution. Required Skills: Minimum 10+ years as a business systems analyst on Salesforce. Minimum 5+ years in Sales Cloud, CPQ, and Experience Cloud. Experience with Salesforce Industries Clouds, especially Communication Cloud. Deep knowledge of Sales Processes, Pipeline management, Lead and Opportunity Management, Territory Management, Quote & Forecasting. Hands-on experience with Salesforce configuration, Flows, validation rules. Knowledge of Einstein, Prompt Builder, and Agentforce. Understanding of Einstein Analytics. Excellent problem-solving skills and ability to meet challenging goals. Strong verbal, written, and listening communication skills. Data-driven decision-making approach. Experience with Salesforce managed packages. Salesforce Sales Cloud certification required. 4-year Degree in BS/BA, MIS, or related technical field. We celebrate diversity and are an equal opportunities employer. We conduct background checks on employment offers. For more info, see our Privacy Notice.
About Gusto Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide. Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That's why we're committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy . About the Role: Gusto is seeking a talented and motivated Senior Salesforce Business Systems Analyst with 10+ years of experience to join our Business Systems team. This role will support either our Revenue Systems or Unified Service Platform team, depending on fit and interest. The ideal candidate thrives on asking "why," challenging the status quo, and building scalable, forward-thinking solutions that empower teams and improve the customer experience. You'll work cross-functionally with leaders across Sales, Customer Experience, Product, Engineering, and Operations to lead initiatives that optimize our internal tools-primarily Salesforce-and drive operational excellence. You will own the translation of business needs into technical requirements, lead end-to-end system implementations, and help shape the strategy and roadmap for critical GTM and service systems. Here's what you'll do day-to-day: Partner with stakeholders to understand business needs, pain points, and objectives, translating them into clear technical requirements and thoughtful solutions. Own and manage the configuration, enhancement, and administration of our Salesforce platform (Sales Cloud and Service Cloud), ensuring it scales with Gusto's growth. Lead cross-functional initiatives to introduce new tools, enhance workflows, and optimize our broader Revenue and CX systems landscape-including platforms like NICE CXOne, Chili Piper, Outreach, RingLead, ZoomInfo, Catalyst, and others. Drive roadmap development for GTM and Service technologies, aligning system priorities with strategic business goals. Identify and implement automation opportunities and process improvements to reduce inefficiencies and increase team productivity. Collaborate closely with developers and platform engineers to assess build vs. buy options and ensure high-quality, scalable technical implementations. Support platform governance , integration best practices, and data quality across tools and teams. Own platform communication strategy , ensuring clear updates, documentation, and enablement for all users and stakeholders. Manage platform support operations , triaging reported issues, prioritizing fixes, and ensuring proper resolution through backlog management and story assignment. Here's what we're looking for: 10+ years of experience as a Business Systems Analyst or similar role, supporting Revenue and/or Customer Experience organizations. 8+ years of hands-on Salesforce experience, including strategic platform ownership, solution design, configuration, and stakeholder management. Deep expertise with Salesforce Sales and/or Service Cloud , with a proven ability to design and deliver complex, scalable solutions. Experience working with a variety of GTM and CX tools (e.g., NICE CXOne, Chili Piper, Outreach, RingLead, ZoomInfo, Qualtrics, Catalyst). Demonstrated ability to analyze data, optimize processes, and drive operational improvements through technology. Experience with change management , stakeholder enablement, and cross-functional collaboration in a fast-paced environment. Ability to write clear, actionable requirements and partner effectively with Salesforce developers to deliver business value. Excellent communication skills and experience influencing stakeholders at all levels-from end users to executive sponsors. Salesforce certifications (Advanced Administrator, Business Analyst, Sales Cloud Consultant, Platform App Builder, etc.) strongly preferred. This role offers the opportunity to make a meaningful impact by shaping how Gusto's internal systems enable our GTM and service organizations to scale and succeed. If you're passionate about solving business problems with technology and thrive in a collaborative, fast-moving environment-we'd love to hear from you. Learn more about the team: Our Engineering Culture and Values How We Built a Service-Driven Team Our Diversity Goals and Efforts Our cash compensation amount for this role is targeted at $128,000-152,000 in Denver & most remote locations, and $154,000-184,000 for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience, level, and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer . Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice .
Jul 29, 2025
Full time
About Gusto Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide. Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That's why we're committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy . About the Role: Gusto is seeking a talented and motivated Senior Salesforce Business Systems Analyst with 10+ years of experience to join our Business Systems team. This role will support either our Revenue Systems or Unified Service Platform team, depending on fit and interest. The ideal candidate thrives on asking "why," challenging the status quo, and building scalable, forward-thinking solutions that empower teams and improve the customer experience. You'll work cross-functionally with leaders across Sales, Customer Experience, Product, Engineering, and Operations to lead initiatives that optimize our internal tools-primarily Salesforce-and drive operational excellence. You will own the translation of business needs into technical requirements, lead end-to-end system implementations, and help shape the strategy and roadmap for critical GTM and service systems. Here's what you'll do day-to-day: Partner with stakeholders to understand business needs, pain points, and objectives, translating them into clear technical requirements and thoughtful solutions. Own and manage the configuration, enhancement, and administration of our Salesforce platform (Sales Cloud and Service Cloud), ensuring it scales with Gusto's growth. Lead cross-functional initiatives to introduce new tools, enhance workflows, and optimize our broader Revenue and CX systems landscape-including platforms like NICE CXOne, Chili Piper, Outreach, RingLead, ZoomInfo, Catalyst, and others. Drive roadmap development for GTM and Service technologies, aligning system priorities with strategic business goals. Identify and implement automation opportunities and process improvements to reduce inefficiencies and increase team productivity. Collaborate closely with developers and platform engineers to assess build vs. buy options and ensure high-quality, scalable technical implementations. Support platform governance , integration best practices, and data quality across tools and teams. Own platform communication strategy , ensuring clear updates, documentation, and enablement for all users and stakeholders. Manage platform support operations , triaging reported issues, prioritizing fixes, and ensuring proper resolution through backlog management and story assignment. Here's what we're looking for: 10+ years of experience as a Business Systems Analyst or similar role, supporting Revenue and/or Customer Experience organizations. 8+ years of hands-on Salesforce experience, including strategic platform ownership, solution design, configuration, and stakeholder management. Deep expertise with Salesforce Sales and/or Service Cloud , with a proven ability to design and deliver complex, scalable solutions. Experience working with a variety of GTM and CX tools (e.g., NICE CXOne, Chili Piper, Outreach, RingLead, ZoomInfo, Qualtrics, Catalyst). Demonstrated ability to analyze data, optimize processes, and drive operational improvements through technology. Experience with change management , stakeholder enablement, and cross-functional collaboration in a fast-paced environment. Ability to write clear, actionable requirements and partner effectively with Salesforce developers to deliver business value. Excellent communication skills and experience influencing stakeholders at all levels-from end users to executive sponsors. Salesforce certifications (Advanced Administrator, Business Analyst, Sales Cloud Consultant, Platform App Builder, etc.) strongly preferred. This role offers the opportunity to make a meaningful impact by shaping how Gusto's internal systems enable our GTM and service organizations to scale and succeed. If you're passionate about solving business problems with technology and thrive in a collaborative, fast-moving environment-we'd love to hear from you. Learn more about the team: Our Engineering Culture and Values How We Built a Service-Driven Team Our Diversity Goals and Efforts Our cash compensation amount for this role is targeted at $128,000-152,000 in Denver & most remote locations, and $154,000-184,000 for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience, level, and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer . Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice .
Sr. Consultant, Customer Experience, Tech & Industry Job ID: Amazon Web Services Japan GK The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: 1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs 2. Providing technical guidance and troubleshooting support throughout project delivery 3. Collaborating with stakeholders to gather requirements and propose effective migration strategies 4. Acting as a trusted advisor to customers on industry trends and emerging technologies 5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - Bachelor's degree required - 10+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Avaya, Cisco, Genesys, Verint, NICE, Salesforce, etc. - Hands-on technical practitioner and individual contributor - Hands-on experience working on the design, development and deployment of contact center solutions at scale PREFERRED QUALIFICATIONS - Computer Science, Information Systems, or Engineering background preferred; Master's degree desired - 10+ years of experience building call center / collaboration / telephony platforms in a Cloud or On-Premises environment, particularly building application integration capabilities for CRM/ WFM platforms - Professional Services or Consulting experience in highly-visible customer-facing roles - Familiarity with Amazon Connect capabilities, benefits, and required deployment skills - Visible IT Industry thought leadership on relevant topics related to enterprise IT call centers and infrastructure. - Enterprise call center / telecomm implementation and operations experience - Experience implementing and optimizing AI-powered customer service solutions - Experience with AI/ML technologies in contact center applications, including Natural Language Understanding (NLU), Natural Language Processing (NLP), prompt engineering, large language model implementation, chatbot development and optimization, and AI/ML model training and fine-tuning - Serverless development experience including complex integrations with Amazon Lex, Lambda, Kinesis, Dynamo DB, Bedrock and 3rd party AI services - Software Development / DevOps experience with integrating contact center platforms, CRMs, and WFMs - Use of AWS services in distributed environments with Microsoft, IBM, Citrix, VMware, Oracle, HP, etc. - Strong verbal and written communication skills, with the ability to work effectively across internal and external organizations - Responsibility for designing, implementing and operating contact centers or telecommunication infrastructures within an enterprise environment - AWS Certified Machine Learning Engineer - Associate, AWS Certified Machine Learning - Specialty and/or AWS Certified AI Practitioner Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 29, 2025
Full time
Sr. Consultant, Customer Experience, Tech & Industry Job ID: Amazon Web Services Japan GK The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: 1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs 2. Providing technical guidance and troubleshooting support throughout project delivery 3. Collaborating with stakeholders to gather requirements and propose effective migration strategies 4. Acting as a trusted advisor to customers on industry trends and emerging technologies 5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - Bachelor's degree required - 10+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Avaya, Cisco, Genesys, Verint, NICE, Salesforce, etc. - Hands-on technical practitioner and individual contributor - Hands-on experience working on the design, development and deployment of contact center solutions at scale PREFERRED QUALIFICATIONS - Computer Science, Information Systems, or Engineering background preferred; Master's degree desired - 10+ years of experience building call center / collaboration / telephony platforms in a Cloud or On-Premises environment, particularly building application integration capabilities for CRM/ WFM platforms - Professional Services or Consulting experience in highly-visible customer-facing roles - Familiarity with Amazon Connect capabilities, benefits, and required deployment skills - Visible IT Industry thought leadership on relevant topics related to enterprise IT call centers and infrastructure. - Enterprise call center / telecomm implementation and operations experience - Experience implementing and optimizing AI-powered customer service solutions - Experience with AI/ML technologies in contact center applications, including Natural Language Understanding (NLU), Natural Language Processing (NLP), prompt engineering, large language model implementation, chatbot development and optimization, and AI/ML model training and fine-tuning - Serverless development experience including complex integrations with Amazon Lex, Lambda, Kinesis, Dynamo DB, Bedrock and 3rd party AI services - Software Development / DevOps experience with integrating contact center platforms, CRMs, and WFMs - Use of AWS services in distributed environments with Microsoft, IBM, Citrix, VMware, Oracle, HP, etc. - Strong verbal and written communication skills, with the ability to work effectively across internal and external organizations - Responsibility for designing, implementing and operating contact centers or telecommunication infrastructures within an enterprise environment - AWS Certified Machine Learning Engineer - Associate, AWS Certified Machine Learning - Specialty and/or AWS Certified AI Practitioner Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Digital Project Manager x 2, Charity/NfP, c£40k An experienced Digital Project Manager with strong Drupal experience and open to a hands-on approach will have a fantastic opportunity available for this charity/NfP membership organisation based in London. The Digital Project Manager can be either predominantly home office based, or in their central London offices, or a combination (applications will be looked at very flexibly for UK "right to work" candidates who cannot easily reach London). The organisation is a global leader for their field and this is a new role as Digital Project Manager in their Digital Change Programme to help them transform and be fit for future. Reporting to an experienced and delightful Programme Manager, the Digital Project Manager will work on a variety of digital solutions with budgets ranging from 10'ks to 100'ks managing contract resources and 3 rd party agency developers and having budgetary responsibility. Typically on Drupal, Wordpress and Salesforce as Digital Project Manager you will be expected to take on some Business Analyst responsibilities across the full project lifecycle (possibly from invitations to tender, but including kick-offs, project status, reporting, documentation, user stories, test scripts, test sign off, post implementation support, retro's, etc) around websites, but also upon occasion with some support for Salesforce and Digital infrastructure projects with up to 12 internal stakeholders. Methodological approach is traditional with a combination of Waterfall and Agile approaches and (professional qualifications desired) and could take responsibility for weekly / daily status standups as well as documentation, user test scripts, Gannt charts, etc. You are an experienced Digital Project Manager with a demonstrable track record of success in Waterfall and Agile project delivery with a range of public facing digital projects. You have strong skills in project management tools (Jira / MS Project) and excellent knowledge of digital technologies and how web systems are constructed Experience of working in Charity / NfP, Public-facing / sector or Memberships organisation environments is very helpful. Experience with Drupal and Salesforce / CRM projects desired but not essential. More important are the attitude and skills to communicate and deliver with a variety of internal and third party / external parties. Sound interesting? Would you like to know more? We'd love to hear from you! For more information e-mail us or call for an informal chat during the day or to request an out of hours conversation. Ref: MD00461. These positions are offered initially on either a 2 year or 6 month FTC with salary dependent upon experience of up to £40k and including excellent benefits including a great pension, annual leave, medical and flexible working practices. Full details and job description available. Landmark Faith Recruiting Solutions Ltd is acting as an Employment Business in relation to this vacancy. Landmark Faith Recruiting Solutions is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Jul 29, 2025
Full time
Digital Project Manager x 2, Charity/NfP, c£40k An experienced Digital Project Manager with strong Drupal experience and open to a hands-on approach will have a fantastic opportunity available for this charity/NfP membership organisation based in London. The Digital Project Manager can be either predominantly home office based, or in their central London offices, or a combination (applications will be looked at very flexibly for UK "right to work" candidates who cannot easily reach London). The organisation is a global leader for their field and this is a new role as Digital Project Manager in their Digital Change Programme to help them transform and be fit for future. Reporting to an experienced and delightful Programme Manager, the Digital Project Manager will work on a variety of digital solutions with budgets ranging from 10'ks to 100'ks managing contract resources and 3 rd party agency developers and having budgetary responsibility. Typically on Drupal, Wordpress and Salesforce as Digital Project Manager you will be expected to take on some Business Analyst responsibilities across the full project lifecycle (possibly from invitations to tender, but including kick-offs, project status, reporting, documentation, user stories, test scripts, test sign off, post implementation support, retro's, etc) around websites, but also upon occasion with some support for Salesforce and Digital infrastructure projects with up to 12 internal stakeholders. Methodological approach is traditional with a combination of Waterfall and Agile approaches and (professional qualifications desired) and could take responsibility for weekly / daily status standups as well as documentation, user test scripts, Gannt charts, etc. You are an experienced Digital Project Manager with a demonstrable track record of success in Waterfall and Agile project delivery with a range of public facing digital projects. You have strong skills in project management tools (Jira / MS Project) and excellent knowledge of digital technologies and how web systems are constructed Experience of working in Charity / NfP, Public-facing / sector or Memberships organisation environments is very helpful. Experience with Drupal and Salesforce / CRM projects desired but not essential. More important are the attitude and skills to communicate and deliver with a variety of internal and third party / external parties. Sound interesting? Would you like to know more? We'd love to hear from you! For more information e-mail us or call for an informal chat during the day or to request an out of hours conversation. Ref: MD00461. These positions are offered initially on either a 2 year or 6 month FTC with salary dependent upon experience of up to £40k and including excellent benefits including a great pension, annual leave, medical and flexible working practices. Full details and job description available. Landmark Faith Recruiting Solutions Ltd is acting as an Employment Business in relation to this vacancy. Landmark Faith Recruiting Solutions is an Equal Opportunities employer; we welcome applicants from all backgrounds.
We are expanding our highly customised High Intensity Sales application, built using Lightning Web Components and APEX, to enhance productivity for our Field and Telesales teams. As a Junior Salesforce Developer, you'll be a vital part of a growing team dedicated to delivering powerful Salesforce. What You'll Be Doing: Act as a first point of contact for user issues related to our custom Salesforce application. Triage and troubleshoot problems, collaborating with the development team to resolve them efficiently. Support the continuous development and improvement of the application to meet evolving business needs. Collaborate with other developers to build scalable, high-quality solutions. What You'll Bring: Salesforce development experience, including JavaScript, Lightning Web Components, Aura Components, or APEX. A solid understanding of Salesforce data models. A proactive approach to learning and a desire to pursue Salesforce certifications. Excellent teamwork and communication skills. A solution-focused mindset and passion for delivering high-quality results. Ability to thrive in a fast-paced, agile environment. What We Offer: A supportive environment that encourages professional growth and continuous learning. Opportunities to progress into roles such as Solution Builder, Business Analyst, or other paths within Software Delivery. An inclusive, collaborative culture within one of the UK's leading business services providers. A competitive salary and benefits package. Ready to build your future in Salesforce development? 49923MSR1 INDMANS
Jul 28, 2025
Full time
We are expanding our highly customised High Intensity Sales application, built using Lightning Web Components and APEX, to enhance productivity for our Field and Telesales teams. As a Junior Salesforce Developer, you'll be a vital part of a growing team dedicated to delivering powerful Salesforce. What You'll Be Doing: Act as a first point of contact for user issues related to our custom Salesforce application. Triage and troubleshoot problems, collaborating with the development team to resolve them efficiently. Support the continuous development and improvement of the application to meet evolving business needs. Collaborate with other developers to build scalable, high-quality solutions. What You'll Bring: Salesforce development experience, including JavaScript, Lightning Web Components, Aura Components, or APEX. A solid understanding of Salesforce data models. A proactive approach to learning and a desire to pursue Salesforce certifications. Excellent teamwork and communication skills. A solution-focused mindset and passion for delivering high-quality results. Ability to thrive in a fast-paced, agile environment. What We Offer: A supportive environment that encourages professional growth and continuous learning. Opportunities to progress into roles such as Solution Builder, Business Analyst, or other paths within Software Delivery. An inclusive, collaborative culture within one of the UK's leading business services providers. A competitive salary and benefits package. Ready to build your future in Salesforce development? 49923MSR1 INDMANS
Coba IT Consultants
Wellingborough, Northamptonshire
Coba IT is resourcing on behalf of a growing financial services organisation seeking a Senior MI/BI Developer to join their dynamic technology team. This is an exciting opportunity for a data-driven professional who thrives in a collaborative, customer-centric environment and is ready to lead on data integration and business intelligence initiatives. Coba IT is resourcing on behalf of a growing financial services organisation seeking a Senior MI/BI Developer to join their dynamic technology team. This is an exciting opportunity for a data-driven professional who thrives in a collaborative, customer-centric environment and is ready to lead on data integration and business intelligence initiatives. The Role: You'll be responsible for designing, developing, and supporting data integration and BI solutions that transform data into actionable insights. You'll also lead and mentor a small team of BI developers, helping to shape the future of the organisation's data strategy. Key Responsibilities: Design, build, test, and support Informatica-based data solutions Administer Informatica Cloud (IICS) and Power BI environments Lead the data management team and oversee the Power BI solution Collaborate with stakeholders to deliver high-impact data projects What We're Looking For: Essential Skills: 5+ years' experience with Informatica (Cloud and/or PowerCenter) Strong background in data modelling and data warehouse design Proven leadership in delivering end-to-end BI/data warehouse projects Experience with Power BI administration and development Desirable Skills: Knowledge of Azure Data Factory and Microsoft Fabric Familiarity with DAX, Salesforce, and/or OBIEE Experience in financial services or regulated environments Benefits Package Private medical insurance 25 days' annual leave (rising to 28 with service) Enhanced maternity and paternity leave Income protection Pension scheme Onsite subsidised restaurant Opportunities for personal and professional development Additional Information: Hybrid working model with flexibility Applicants must have the right to work in the UK Sponsorship is not available for this role
Jul 28, 2025
Full time
Coba IT is resourcing on behalf of a growing financial services organisation seeking a Senior MI/BI Developer to join their dynamic technology team. This is an exciting opportunity for a data-driven professional who thrives in a collaborative, customer-centric environment and is ready to lead on data integration and business intelligence initiatives. Coba IT is resourcing on behalf of a growing financial services organisation seeking a Senior MI/BI Developer to join their dynamic technology team. This is an exciting opportunity for a data-driven professional who thrives in a collaborative, customer-centric environment and is ready to lead on data integration and business intelligence initiatives. The Role: You'll be responsible for designing, developing, and supporting data integration and BI solutions that transform data into actionable insights. You'll also lead and mentor a small team of BI developers, helping to shape the future of the organisation's data strategy. Key Responsibilities: Design, build, test, and support Informatica-based data solutions Administer Informatica Cloud (IICS) and Power BI environments Lead the data management team and oversee the Power BI solution Collaborate with stakeholders to deliver high-impact data projects What We're Looking For: Essential Skills: 5+ years' experience with Informatica (Cloud and/or PowerCenter) Strong background in data modelling and data warehouse design Proven leadership in delivering end-to-end BI/data warehouse projects Experience with Power BI administration and development Desirable Skills: Knowledge of Azure Data Factory and Microsoft Fabric Familiarity with DAX, Salesforce, and/or OBIEE Experience in financial services or regulated environments Benefits Package Private medical insurance 25 days' annual leave (rising to 28 with service) Enhanced maternity and paternity leave Income protection Pension scheme Onsite subsidised restaurant Opportunities for personal and professional development Additional Information: Hybrid working model with flexibility Applicants must have the right to work in the UK Sponsorship is not available for this role
Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is . We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. About your team: At Centrica Business Solutions, we're proud to partner with over 7,000 organisations globally - helping them to balance planet, with profit. We build, operate and maintain onsite, large-scale energy assets like Solar PV and Combined Heat and Power - to help businesses to save the planet and save money. We're also transforming the UK's energy landscape by partnering with landowners and developers to build a 900MW portfolio of new grid-scale solar farms and battery storage assets. The Senior Solutions Architect plays a critical role in designing, developing, and integrating innovative, commercially viable, and technically robust energy solutions for Centrica Business Solutions' customers. The role supports the sales lifecycle by enabling the development of customer-centric energy propositions-spanning solar PV, CHP, battery storage, and low-carbon heat-that reduce cost, improve sustainability, and enhance operational resilience. About the role: This is a hands on role, but day to day managing a small number of junior solutions architects. You'll be a pivotal part of a multidisciplinary team working across sales, engineering, delivery, and innovation. Here's how you'll make an impact: Design technically and commercially robust systems including CHP, BESS, heat pumps, and solar PV Conduct detailed technical and financial assessments to inform low-carbon solutions for I&C customers Collaborate across teams to shape propositions that meet customer needs and business objectives Produce technical specifications, feasibility studies, yield analysis and simulations Support financial models (TCO, IRR, NPV, payback) to guide investment decisions Translate complex technical concepts into customer-friendly commercial narratives Provide governance through pre-sales and early delivery phases, ensuring solution integrity Engage internal teams and external stakeholders with clarity, insight, and best practice Stay at the cutting edge of low carbon, regulatory and market trends Here's what we're looking for: Vast in energy engineering, project development, or technical sales Experience in CHP, solar PV, BESS, heat pump systems, and funded energy solutions Strong commercial acumen with experience of PPAs, CPPAs, and ESCO models Familiar with UK planning and regulatory processes (G98/G99, etc.) Proficient in PVSol, Helioscope, AutoCAD, and CRM systems like Salesforce A natural communicator, confident presenting to senior stakeholders Experience of leading a small team Degree in Electrical/Mechanical/Energy Engineering (or equivalent experience) Chartered Engineer (or working towards) desirable Why should you apply? We're not a perfect place - but we're a people place . Our priority is supporting all of the different realities our people face. Life is about so much more than work . We get it. That's why we've designed our total rewards to give you the flexib i lity to choose what you need , when you need it, making sure that you and your family are supported not only financially , but physically and emotionally too . Visit the link below to discover why we're a great place to work and what being part of more means for you . If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.
Jul 28, 2025
Full time
Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is . We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. About your team: At Centrica Business Solutions, we're proud to partner with over 7,000 organisations globally - helping them to balance planet, with profit. We build, operate and maintain onsite, large-scale energy assets like Solar PV and Combined Heat and Power - to help businesses to save the planet and save money. We're also transforming the UK's energy landscape by partnering with landowners and developers to build a 900MW portfolio of new grid-scale solar farms and battery storage assets. The Senior Solutions Architect plays a critical role in designing, developing, and integrating innovative, commercially viable, and technically robust energy solutions for Centrica Business Solutions' customers. The role supports the sales lifecycle by enabling the development of customer-centric energy propositions-spanning solar PV, CHP, battery storage, and low-carbon heat-that reduce cost, improve sustainability, and enhance operational resilience. About the role: This is a hands on role, but day to day managing a small number of junior solutions architects. You'll be a pivotal part of a multidisciplinary team working across sales, engineering, delivery, and innovation. Here's how you'll make an impact: Design technically and commercially robust systems including CHP, BESS, heat pumps, and solar PV Conduct detailed technical and financial assessments to inform low-carbon solutions for I&C customers Collaborate across teams to shape propositions that meet customer needs and business objectives Produce technical specifications, feasibility studies, yield analysis and simulations Support financial models (TCO, IRR, NPV, payback) to guide investment decisions Translate complex technical concepts into customer-friendly commercial narratives Provide governance through pre-sales and early delivery phases, ensuring solution integrity Engage internal teams and external stakeholders with clarity, insight, and best practice Stay at the cutting edge of low carbon, regulatory and market trends Here's what we're looking for: Vast in energy engineering, project development, or technical sales Experience in CHP, solar PV, BESS, heat pump systems, and funded energy solutions Strong commercial acumen with experience of PPAs, CPPAs, and ESCO models Familiar with UK planning and regulatory processes (G98/G99, etc.) Proficient in PVSol, Helioscope, AutoCAD, and CRM systems like Salesforce A natural communicator, confident presenting to senior stakeholders Experience of leading a small team Degree in Electrical/Mechanical/Energy Engineering (or equivalent experience) Chartered Engineer (or working towards) desirable Why should you apply? We're not a perfect place - but we're a people place . Our priority is supporting all of the different realities our people face. Life is about so much more than work . We get it. That's why we've designed our total rewards to give you the flexib i lity to choose what you need , when you need it, making sure that you and your family are supported not only financially , but physically and emotionally too . Visit the link below to discover why we're a great place to work and what being part of more means for you . If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.
IIBA (International Institute of Business Analysis)
About the Role : Senior Lead Full Stack Software Engineer (Java+ React) S&P Global Ratings is looking for a highly motivated, enthusiastic and skilled senior lead developer to join Commercial Desktop team within Commercial Engineering , a team of technology professionals who define and execute the strategic roadmap for S&P Global Ratings Commercial team . The successful candidate will participate in the design and development of Commercial Desktop platform to help improve commercial workflows and overall productivity. The Team : Join the Rating Organization's Commercial Desktop Engineering Team, known for its expertise in commercial workflow s and various technology stacks. This team values knowledge sharing, collaboration, and a unified strategy to build S&P Ratings' Commercial Desktop platform. Members provide leadership, innovation, and articulate business value, contributing to a unique opportunity to evolve the platform. Responsibilities: Lead the development of innovative technology solutions for S&P Global Ratings products, utilizing state-of-the-art web applications and Java technologies. Design and develop complex web applications using React JS and Java, implementing microservices architecture to ensure high scalability and fault tolerance. Oversee the complete software development lifecycle (SDLC), encompassing architecture, design, development, and support of robust technology solutions. Drive the development team to create high-quality, high-performance, and scalable code that meets business objectives . Provide technical guidance and mentorship to junior developers, conducting code reviews and ensuring adherence to best practices and coding standards. Develop comprehensive technical design documents and conduct detailed technical walkthroughs to ensure clarity and alignment. Collaborate seamlessly with technical and non-technical stakeholders to facilitate effective communication and successful project delivery. Manage project timelines, deliverables, and resource allocation effectively. Utilize Docker for containerization of applications and manage deployment processes, ensuring continuous integration and continuous deployment (CI/CD) pipelines are in place. Proactively address and resolve production issues to maintain optimal system performance and reliability. Identify and resolve complex technical issues across the full stack, implementing solutions that enhance system reliability and performance. Engage actively in all scrum ceremonies, applying AGILE best practices to enhance team productivity and project outcomes. Mentor and work with a skilled team while shaping the future of our products What We're Looking For: Basic Required Qualifications: A minimum of 10 years of experience in technology, with a strong focus on application development and production support using ReactJS for frontend development and Spring frameworks for backend development. 2+ years of experience leading development teams, with a preference for direct people management. Extensive experience with ReactJS, Java, with a significant focus on developing concurrent and distributed systems. Advanced knowledge of user interface design and development using React, TypeScript, HTML5, XML, and CSS. Advanced expertise in Spring-based technologies such as Spring Boot. Proven experience in designing and implementing REST APIs and microservices-based solutions. Extensive hands-on experience in designing, developing, testing, and deploying complex projects successfully. Competence in writing unit and integration tests to ensure code quality and reliability. Proficiency in SQL with a solid understanding of data models; knowledge of Python is preferred. Working knowledge of AWS cloud services (e.g., EC2, ECS, Load Balancer, Security Group, Lambda, S3). Experience in DevOps development and deployment using Docker and containers. Proficiency in development environments such as IDEs, web & application servers, Git, Azure DevOps, and other modern development tools. Strong problem-solving skills with a solid understanding of software design fundamentals such as data structures and algorithms. Ability to collaborate effectively with product and UX teams to translate UI designs into functional solutions while maintaining high accessibility standards. Ability to design complex software systems, create technical documentation, and implement solutions effectively. Passionate, smart, and articulate developer Excellent analytical thinking, interpersonal, oral and written communication skills Good work ethic, self-starter, and results-oriented Additional Preferred Qualifications: Domain knowledge in Financial Industry and Capital Markets is a plus. Experience with Big Data technologies ( i.e. Kafka, Apache Spark, NOSQL) Knowledge of BI tools like Power BI, Microstrategy etc Exposure to Python and Scala Exposure to Salesforce ecosytem About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy ("the Policy") that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading . click apply for full job details
Jul 28, 2025
Full time
About the Role : Senior Lead Full Stack Software Engineer (Java+ React) S&P Global Ratings is looking for a highly motivated, enthusiastic and skilled senior lead developer to join Commercial Desktop team within Commercial Engineering , a team of technology professionals who define and execute the strategic roadmap for S&P Global Ratings Commercial team . The successful candidate will participate in the design and development of Commercial Desktop platform to help improve commercial workflows and overall productivity. The Team : Join the Rating Organization's Commercial Desktop Engineering Team, known for its expertise in commercial workflow s and various technology stacks. This team values knowledge sharing, collaboration, and a unified strategy to build S&P Ratings' Commercial Desktop platform. Members provide leadership, innovation, and articulate business value, contributing to a unique opportunity to evolve the platform. Responsibilities: Lead the development of innovative technology solutions for S&P Global Ratings products, utilizing state-of-the-art web applications and Java technologies. Design and develop complex web applications using React JS and Java, implementing microservices architecture to ensure high scalability and fault tolerance. Oversee the complete software development lifecycle (SDLC), encompassing architecture, design, development, and support of robust technology solutions. Drive the development team to create high-quality, high-performance, and scalable code that meets business objectives . Provide technical guidance and mentorship to junior developers, conducting code reviews and ensuring adherence to best practices and coding standards. Develop comprehensive technical design documents and conduct detailed technical walkthroughs to ensure clarity and alignment. Collaborate seamlessly with technical and non-technical stakeholders to facilitate effective communication and successful project delivery. Manage project timelines, deliverables, and resource allocation effectively. Utilize Docker for containerization of applications and manage deployment processes, ensuring continuous integration and continuous deployment (CI/CD) pipelines are in place. Proactively address and resolve production issues to maintain optimal system performance and reliability. Identify and resolve complex technical issues across the full stack, implementing solutions that enhance system reliability and performance. Engage actively in all scrum ceremonies, applying AGILE best practices to enhance team productivity and project outcomes. Mentor and work with a skilled team while shaping the future of our products What We're Looking For: Basic Required Qualifications: A minimum of 10 years of experience in technology, with a strong focus on application development and production support using ReactJS for frontend development and Spring frameworks for backend development. 2+ years of experience leading development teams, with a preference for direct people management. Extensive experience with ReactJS, Java, with a significant focus on developing concurrent and distributed systems. Advanced knowledge of user interface design and development using React, TypeScript, HTML5, XML, and CSS. Advanced expertise in Spring-based technologies such as Spring Boot. Proven experience in designing and implementing REST APIs and microservices-based solutions. Extensive hands-on experience in designing, developing, testing, and deploying complex projects successfully. Competence in writing unit and integration tests to ensure code quality and reliability. Proficiency in SQL with a solid understanding of data models; knowledge of Python is preferred. Working knowledge of AWS cloud services (e.g., EC2, ECS, Load Balancer, Security Group, Lambda, S3). Experience in DevOps development and deployment using Docker and containers. Proficiency in development environments such as IDEs, web & application servers, Git, Azure DevOps, and other modern development tools. Strong problem-solving skills with a solid understanding of software design fundamentals such as data structures and algorithms. Ability to collaborate effectively with product and UX teams to translate UI designs into functional solutions while maintaining high accessibility standards. Ability to design complex software systems, create technical documentation, and implement solutions effectively. Passionate, smart, and articulate developer Excellent analytical thinking, interpersonal, oral and written communication skills Good work ethic, self-starter, and results-oriented Additional Preferred Qualifications: Domain knowledge in Financial Industry and Capital Markets is a plus. Experience with Big Data technologies ( i.e. Kafka, Apache Spark, NOSQL) Knowledge of BI tools like Power BI, Microstrategy etc Exposure to Python and Scala Exposure to Salesforce ecosytem About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy ("the Policy") that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading . click apply for full job details
Permanent role Hybrid Working 2 days onsite per week The Head of Salesforce Centre of Excellence (CoE) is responsible for the Salesforce strategic direction, capabilities, and operational excellence in the organisation. The role requires a strong understanding of the Salesforce product suite and management experience of salesforce administrators and developers. This role also requires strategic vision, strong leadership, and programme management skills to ensure the successful delivery of initiatives and the ongoing adoption of Salesforce across the organisation. The successful candidate will develop business-focused solutions, manage the Centre of Enablement (CoE) and key internal business and external (SI, Salesforce, other government department) relationships on behalf of the organisation. This is a strategic platform to navigate data challenges, inefficiencies and nonstandard processes. This will not be used as a sales and marketing tool for the organisation, this is used to manage processes, cases, contacts etc., Key Responsibilities Strategic Leadership and Governance: Define, implement and communicate the vision, strategy, and roadmap for the Salesforce CoE, ensuring alignment with organisational objectives and digital transformation goals. Establish and enforce governance frameworks, standards, and best practices for Salesforce utilisation across the organisation. Centre of Excellence (CoE) Management: Build and manage a high-performing CoE team, fostering a culture of collaboration, innovation, and continuous improvement. Develop and deliver training programs to enhance the team's Salesforce capabilities and ensure knowledge sharing. Offshore Systems Integrator (SI) Relationship Management: Establish and maintain strong partnerships with offshore SIs, ensuring clear communication and alignment of objectives. Oversee the quality and timeliness of deliverables from offshore partners, ensuring they meet organisational standards and requirements. Business-Focused Solution Development: Collaborate with business stakeholders to identify business requirements and translate them into effective Salesforce solutions. Oversee the design and implementation of scalable and secure Salesforce applications that enhance business processes and deliver measurable value. Ensure solutions are user-centric and adhere to user experience best practices. Salesforce Administration and Development: Lead the administration of the Salesforce platform, including user management, security configurations, data integrity, and system maintenance. Automation Strategy and subject knowledge Champion the leveraging of automation to optimise business processes and efficiencies. Proactively engage in and shape the DDSS Automation and AI strategy and CoP. Collaborate closely with Data, AI and Enterprise Architecture teams. Key Outputs and Deliverables Salesforce CoE Strategy & Roadmap Governance Frameworks Performance Metrics & Reporting Talent & Capability Development Reusable Assets & Standards Essential Strategic Vision and Leadership - Possesses a clear strategic vision for how Salesforce aligns with an organisations broader business goals Salesforce Expertise - Extensive hands-on functional and technical experience with Salesforce products and architecture If this sounds like you and you are looking for your next peramanent opportunity to drive and shape this role into your own, apply now.
Jul 27, 2025
Full time
Permanent role Hybrid Working 2 days onsite per week The Head of Salesforce Centre of Excellence (CoE) is responsible for the Salesforce strategic direction, capabilities, and operational excellence in the organisation. The role requires a strong understanding of the Salesforce product suite and management experience of salesforce administrators and developers. This role also requires strategic vision, strong leadership, and programme management skills to ensure the successful delivery of initiatives and the ongoing adoption of Salesforce across the organisation. The successful candidate will develop business-focused solutions, manage the Centre of Enablement (CoE) and key internal business and external (SI, Salesforce, other government department) relationships on behalf of the organisation. This is a strategic platform to navigate data challenges, inefficiencies and nonstandard processes. This will not be used as a sales and marketing tool for the organisation, this is used to manage processes, cases, contacts etc., Key Responsibilities Strategic Leadership and Governance: Define, implement and communicate the vision, strategy, and roadmap for the Salesforce CoE, ensuring alignment with organisational objectives and digital transformation goals. Establish and enforce governance frameworks, standards, and best practices for Salesforce utilisation across the organisation. Centre of Excellence (CoE) Management: Build and manage a high-performing CoE team, fostering a culture of collaboration, innovation, and continuous improvement. Develop and deliver training programs to enhance the team's Salesforce capabilities and ensure knowledge sharing. Offshore Systems Integrator (SI) Relationship Management: Establish and maintain strong partnerships with offshore SIs, ensuring clear communication and alignment of objectives. Oversee the quality and timeliness of deliverables from offshore partners, ensuring they meet organisational standards and requirements. Business-Focused Solution Development: Collaborate with business stakeholders to identify business requirements and translate them into effective Salesforce solutions. Oversee the design and implementation of scalable and secure Salesforce applications that enhance business processes and deliver measurable value. Ensure solutions are user-centric and adhere to user experience best practices. Salesforce Administration and Development: Lead the administration of the Salesforce platform, including user management, security configurations, data integrity, and system maintenance. Automation Strategy and subject knowledge Champion the leveraging of automation to optimise business processes and efficiencies. Proactively engage in and shape the DDSS Automation and AI strategy and CoP. Collaborate closely with Data, AI and Enterprise Architecture teams. Key Outputs and Deliverables Salesforce CoE Strategy & Roadmap Governance Frameworks Performance Metrics & Reporting Talent & Capability Development Reusable Assets & Standards Essential Strategic Vision and Leadership - Possesses a clear strategic vision for how Salesforce aligns with an organisations broader business goals Salesforce Expertise - Extensive hands-on functional and technical experience with Salesforce products and architecture If this sounds like you and you are looking for your next peramanent opportunity to drive and shape this role into your own, apply now.
Senior Business Analyst Reports to: Senior Programme Manager Hybrid: 3 Days P/week on-site in Central London Integration and Salesforce Programme Role Overview: The role requires an excellent Business Analyst who can help shape the business and deliver new technology integrations. You will need to work closely with the Technology team to provide high-level documentation, for a successful conversion in to actionable insights and process change for technology improvements. You will need to have strong technical experience working with developers and product teams to define strong acceptance criteria so they can code, configure and manage integrations. Hands-on technical Salesforce experience is essential, and coming from a developer background is highly desirable. Key Responsibilities: Requirements Gathering: Organise, facilitate and document requirement gathering sessions with multiple stakeholder groups and business units. Provide quality, standardised documentation of requirements that are easily translated into actionable tasks for implementations and software development. Analysing and documenting upstream and downstream integration impacts on existing systems. Create customer journeys and write user stories, to capture and analyse business objectives. Technical Expertise: Act as a liaison between the business and technical teams to ensure alignment on expectations and delivery standards. Translate business requirements into functional and technical specifications, and communicate with technical teams & the business to evaluate risk. Experience working on hands-on IT projects, with an emphasis on Integration and optimisation on front-end systems, particularly with Salesforce CRM. Collaborate closely with the testing team and support thorough QA and testing plans along with acceptance criteria. Support implementation of technical projects, ensuring a smooth adoption plan is in the business and creating actionable configuration tasks for developers. Key Relationships: Stakeholders: Work with complex SME's and Business Units to gather functional requirements and ensure business analysis is complete for transformations. Technical Teams: Supporting the implementations/QA testing & working with technical teams to ensure functional requirements are up-to-date for a smooth technical delivery. Skills and Qualifications: 8+ years of experience as a business analyst within technology environments. Experience of system development and technical IT/Integration projects, with budgets from £100k > £1MLN. Very lean team and building PMO, so want experience in organisations from personnel, if larger it might be difficult to navigate requirements. Proven track record of gathering technical requirements, working to generate high quality process documentation, and reporting into multiple cross-functional teams. Necessary to have experience working withSalesforce (particularly from an integration perspective). Strong problem-solving skills and great communication/stakeholder management to influence key leaders with your analysis. Experience working in fast-paced and unstructured environments. Proficiency with business analysis tools and process mapping software
Jul 27, 2025
Full time
Senior Business Analyst Reports to: Senior Programme Manager Hybrid: 3 Days P/week on-site in Central London Integration and Salesforce Programme Role Overview: The role requires an excellent Business Analyst who can help shape the business and deliver new technology integrations. You will need to work closely with the Technology team to provide high-level documentation, for a successful conversion in to actionable insights and process change for technology improvements. You will need to have strong technical experience working with developers and product teams to define strong acceptance criteria so they can code, configure and manage integrations. Hands-on technical Salesforce experience is essential, and coming from a developer background is highly desirable. Key Responsibilities: Requirements Gathering: Organise, facilitate and document requirement gathering sessions with multiple stakeholder groups and business units. Provide quality, standardised documentation of requirements that are easily translated into actionable tasks for implementations and software development. Analysing and documenting upstream and downstream integration impacts on existing systems. Create customer journeys and write user stories, to capture and analyse business objectives. Technical Expertise: Act as a liaison between the business and technical teams to ensure alignment on expectations and delivery standards. Translate business requirements into functional and technical specifications, and communicate with technical teams & the business to evaluate risk. Experience working on hands-on IT projects, with an emphasis on Integration and optimisation on front-end systems, particularly with Salesforce CRM. Collaborate closely with the testing team and support thorough QA and testing plans along with acceptance criteria. Support implementation of technical projects, ensuring a smooth adoption plan is in the business and creating actionable configuration tasks for developers. Key Relationships: Stakeholders: Work with complex SME's and Business Units to gather functional requirements and ensure business analysis is complete for transformations. Technical Teams: Supporting the implementations/QA testing & working with technical teams to ensure functional requirements are up-to-date for a smooth technical delivery. Skills and Qualifications: 8+ years of experience as a business analyst within technology environments. Experience of system development and technical IT/Integration projects, with budgets from £100k > £1MLN. Very lean team and building PMO, so want experience in organisations from personnel, if larger it might be difficult to navigate requirements. Proven track record of gathering technical requirements, working to generate high quality process documentation, and reporting into multiple cross-functional teams. Necessary to have experience working withSalesforce (particularly from an integration perspective). Strong problem-solving skills and great communication/stakeholder management to influence key leaders with your analysis. Experience working in fast-paced and unstructured environments. Proficiency with business analysis tools and process mapping software
Are you an experienced Salesforce professional who thrives on managing complex release cycles and deploying high-quality CRM enhancements? Do you want to use your technical expertise to contribute to the success of a respected professional membership organisation? A well-established and forward-thinking professional membership organisation is seeking a Salesforce Release Specialist to play a vital role in the delivery and continuous improvement of its CRM platform. This organisation champions professional development, knowledge-sharing, and community-building, reinvesting in tools and initiatives that support both individual members and corporate partners. If you re passionate about enabling meaningful change through technology, this could be a perfect fit. About the Role This is a fantastic opportunity to take ownership of the release and deployment process across Salesforce and Fonteva platforms, with a strong focus on automation, governance, and best practice. You ll be the go-to expert for coordinating deployments, managing environment strategies, and ensuring smooth release cycles using Copado . The role includes supporting Salesforce administration tasks and ensuring stability, security, and scalability across the CRM landscape. You ll work collaboratively with developers, admins, QA teams, and business stakeholders to ensure the successful delivery of system improvements. Benefits 25 days holiday (plus bank holidays), increasing with service. Private medical and dental cover (after probation). Pension scheme with up to 8% employer contribution. Life assurance (4x salary). Salary sacrifice schemes (pension, cycle to work, additional leave). Free on-site parking. Employee Assistance Programme and performance-related bonus scheme. One paid volunteering day per year. Hybrid working with office attendance required approx. 4 times per month. Key Responsibilities Own and manage the full Salesforce release lifecycle. Lead version control, pipeline automation, and deployment orchestration using Copado . Ensure platform stability and data security through strong admin practices. Facilitate testing and environment management for multiple deployments. Provide technical documentation and contribute to continuous process improvement. Skills & Experience Salesforce Certified Administrator qualification essential. Copado DevOps Fundamentals or Advanced Certification highly desirable. Strong hands-on experience in Salesforce Administration, including user and permission management, flows, and custom objects. Proven experience in Copado deployment pipelines, Git version control, and managing change across multiple environments. Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders. Strong problem-solving skills, attention to detail, and a collaborative mindset. Apply Now If you're a proactive and technically skilled Salesforce Specialist looking to join a dynamic and supportive membership organisation, we d love to hear from you. Apply today with your CV and a brief cover letter outlining your suitability. Please note : We may close this role early if we receive a high volume of suitable applications. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Jul 25, 2025
Full time
Are you an experienced Salesforce professional who thrives on managing complex release cycles and deploying high-quality CRM enhancements? Do you want to use your technical expertise to contribute to the success of a respected professional membership organisation? A well-established and forward-thinking professional membership organisation is seeking a Salesforce Release Specialist to play a vital role in the delivery and continuous improvement of its CRM platform. This organisation champions professional development, knowledge-sharing, and community-building, reinvesting in tools and initiatives that support both individual members and corporate partners. If you re passionate about enabling meaningful change through technology, this could be a perfect fit. About the Role This is a fantastic opportunity to take ownership of the release and deployment process across Salesforce and Fonteva platforms, with a strong focus on automation, governance, and best practice. You ll be the go-to expert for coordinating deployments, managing environment strategies, and ensuring smooth release cycles using Copado . The role includes supporting Salesforce administration tasks and ensuring stability, security, and scalability across the CRM landscape. You ll work collaboratively with developers, admins, QA teams, and business stakeholders to ensure the successful delivery of system improvements. Benefits 25 days holiday (plus bank holidays), increasing with service. Private medical and dental cover (after probation). Pension scheme with up to 8% employer contribution. Life assurance (4x salary). Salary sacrifice schemes (pension, cycle to work, additional leave). Free on-site parking. Employee Assistance Programme and performance-related bonus scheme. One paid volunteering day per year. Hybrid working with office attendance required approx. 4 times per month. Key Responsibilities Own and manage the full Salesforce release lifecycle. Lead version control, pipeline automation, and deployment orchestration using Copado . Ensure platform stability and data security through strong admin practices. Facilitate testing and environment management for multiple deployments. Provide technical documentation and contribute to continuous process improvement. Skills & Experience Salesforce Certified Administrator qualification essential. Copado DevOps Fundamentals or Advanced Certification highly desirable. Strong hands-on experience in Salesforce Administration, including user and permission management, flows, and custom objects. Proven experience in Copado deployment pipelines, Git version control, and managing change across multiple environments. Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders. Strong problem-solving skills, attention to detail, and a collaborative mindset. Apply Now If you're a proactive and technically skilled Salesforce Specialist looking to join a dynamic and supportive membership organisation, we d love to hear from you. Apply today with your CV and a brief cover letter outlining your suitability. Please note : We may close this role early if we receive a high volume of suitable applications. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Bristol, Cardiff, East Kilbride, Edinburgh, Glasgow, Manchester, Telford, Worthing About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit ourYouTube channel to watch the full series and come and discover your potential. This vacancy sits within HMRC's Chief Digital & Information Office (CDIO) who set the technology direction for HMRC and deliver the high-level design for all IT solutions. CDIO is responsible for building and running HMRC IT services along with providing IT change and operational support. You would join Service Central & Technical Services (SC&TS) within CDIO, a new delivery group created to build on and exploit the ServiceNow platform capability and setting the vision and strategy for service management, ensuring processes are owned and maturing. Now is an exciting time to join as we optimise user experience and build capability across our organisation. We deliver reliable, secure, and supportable solutions to around 76,000 of our colleagues across HMRC and play a critical part in ensuring that HMRC is both efficient and effective. SC&TS are accountable for the support, management and development of platforms, tools and infrastructure including ServiceNow, SNOW and ServiceNow integrations to AWS/Azure. Our focus is on ensuring consistent, excellent Customer Experience. We are working closely with the other platform groups and their partners to bring those IT Systems and Services together. We work with hardworking, upbeat people who grow with the challenge of delivering transformation on a huge scale, and who have hands-on experience of driving through both technical and business changes. We're looking for a Front End Developer with a strong background in enterprise platform development, particularly within environments such as ServiceNow, Salesforce, or SAP. This role blends front-end scripting with platform enhancement, IT operations, and user access management to deliver impactful services across our organisation. You'll contribute to the design, development, and support of IT operations solutions based on ServiceNow best practices, aligned to organisational KPIs and service excellence standards. Person specification Develop and enhance features within the ServiceNow platform. Support incident and problem management assigned to Platform Support. Implement service requests and technical change delivery. Implement patches and upgrades to ensure the platform remains secure, stable, and current. Collaborate with analysts and architects to design technical solutions. Manage IT incidents, perform vendor liaison, and ensure timely resolution. Maintain service level agreements (SLAs) and workflow configurations. Ensure secure access management using Active Directory. Work across teams to scope and deliver new tooling requirements. Provide outstanding customer service and internal communications. Support quality documentation, internal policy, and platform compliance. Manage data imports and reporting for supported tools. Participate actively in Agile ceremonies and team collaboration. Participate in the evaluation of new tooling within SC&TS, understanding requirements and ensuring alignment throughout. Please note: This role requires NSV checks at Security Clearance (SC) and you must either hold or be willing to obtain this prior to take up duty. See Additional Security Information below. Proficiency in platform development - Strong experience in building and customizing applications within enterprise platforms like ServiceNow, Salesforce or SAP. Understanding of IT Service Management (ITSM) and ITIL - Familiarity with ITSM frameworks and ITIL best practices for service delivery and process optimization. Problem-solving skills - Ability to troubleshoot system issues, optimize workflows, and improve platform efficiency. Communication and collaboration - Ability to engage with stakeholders, translate business needs into technical solutions. Knowledge of Agile methodologies - Experience working in Agile or DevOps environments. Security and compliance awareness - Understanding of data security, governance, and compliance best practices. Continuous learning mindset - Willingness to adapt to platform updates, ITIL advancements, and new capabilities. User Access Management skills - Knowledge of identity and access control, role-based permissions, and security best practices. Active Directory expertise - Experience managing authentication, group policies, single sign-on (SSO), and directory services integration. Have achieved ITIL4 Foundation or greater. Experience & Understanding of ServiceNow platform. Service Now Accreditation of Certified System Administrator. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Waterview Park, Washington - moving to Pilgrims Quarter, Newcastle Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Centenary Court, Bradford - moving to 7 and 8 Wellington Place, Leeds Lynx House, Portsmouth - moving to No.1 The Goodsyard, Portsmouth Telford Plaza, Telford - moving to Parkside Court, Telford Trinity Bridge House, Manchester - moving to an alternative office in Manchester/ Salford You will be given more information about what this means at the job offer stage
Jul 25, 2025
Full time
Bristol, Cardiff, East Kilbride, Edinburgh, Glasgow, Manchester, Telford, Worthing About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit ourYouTube channel to watch the full series and come and discover your potential. This vacancy sits within HMRC's Chief Digital & Information Office (CDIO) who set the technology direction for HMRC and deliver the high-level design for all IT solutions. CDIO is responsible for building and running HMRC IT services along with providing IT change and operational support. You would join Service Central & Technical Services (SC&TS) within CDIO, a new delivery group created to build on and exploit the ServiceNow platform capability and setting the vision and strategy for service management, ensuring processes are owned and maturing. Now is an exciting time to join as we optimise user experience and build capability across our organisation. We deliver reliable, secure, and supportable solutions to around 76,000 of our colleagues across HMRC and play a critical part in ensuring that HMRC is both efficient and effective. SC&TS are accountable for the support, management and development of platforms, tools and infrastructure including ServiceNow, SNOW and ServiceNow integrations to AWS/Azure. Our focus is on ensuring consistent, excellent Customer Experience. We are working closely with the other platform groups and their partners to bring those IT Systems and Services together. We work with hardworking, upbeat people who grow with the challenge of delivering transformation on a huge scale, and who have hands-on experience of driving through both technical and business changes. We're looking for a Front End Developer with a strong background in enterprise platform development, particularly within environments such as ServiceNow, Salesforce, or SAP. This role blends front-end scripting with platform enhancement, IT operations, and user access management to deliver impactful services across our organisation. You'll contribute to the design, development, and support of IT operations solutions based on ServiceNow best practices, aligned to organisational KPIs and service excellence standards. Person specification Develop and enhance features within the ServiceNow platform. Support incident and problem management assigned to Platform Support. Implement service requests and technical change delivery. Implement patches and upgrades to ensure the platform remains secure, stable, and current. Collaborate with analysts and architects to design technical solutions. Manage IT incidents, perform vendor liaison, and ensure timely resolution. Maintain service level agreements (SLAs) and workflow configurations. Ensure secure access management using Active Directory. Work across teams to scope and deliver new tooling requirements. Provide outstanding customer service and internal communications. Support quality documentation, internal policy, and platform compliance. Manage data imports and reporting for supported tools. Participate actively in Agile ceremonies and team collaboration. Participate in the evaluation of new tooling within SC&TS, understanding requirements and ensuring alignment throughout. Please note: This role requires NSV checks at Security Clearance (SC) and you must either hold or be willing to obtain this prior to take up duty. See Additional Security Information below. Proficiency in platform development - Strong experience in building and customizing applications within enterprise platforms like ServiceNow, Salesforce or SAP. Understanding of IT Service Management (ITSM) and ITIL - Familiarity with ITSM frameworks and ITIL best practices for service delivery and process optimization. Problem-solving skills - Ability to troubleshoot system issues, optimize workflows, and improve platform efficiency. Communication and collaboration - Ability to engage with stakeholders, translate business needs into technical solutions. Knowledge of Agile methodologies - Experience working in Agile or DevOps environments. Security and compliance awareness - Understanding of data security, governance, and compliance best practices. Continuous learning mindset - Willingness to adapt to platform updates, ITIL advancements, and new capabilities. User Access Management skills - Knowledge of identity and access control, role-based permissions, and security best practices. Active Directory expertise - Experience managing authentication, group policies, single sign-on (SSO), and directory services integration. Have achieved ITIL4 Foundation or greater. Experience & Understanding of ServiceNow platform. Service Now Accreditation of Certified System Administrator. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Waterview Park, Washington - moving to Pilgrims Quarter, Newcastle Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Centenary Court, Bradford - moving to 7 and 8 Wellington Place, Leeds Lynx House, Portsmouth - moving to No.1 The Goodsyard, Portsmouth Telford Plaza, Telford - moving to Parkside Court, Telford Trinity Bridge House, Manchester - moving to an alternative office in Manchester/ Salford You will be given more information about what this means at the job offer stage
