12 jobs found

About the role Sytner Group currently has an opening for a highly motivated Warranty Administrator to join our prestigious dealership at Porsche Centre Glasgow. As a Sytner Warranty Administrator, you will be responsible for costing and invoicing all warranty jobs. You will ensure the accurate submissions of warranty and goodwill claims on a daily basis and ensure recalls are administered and warranty debt is controlled. You will also ensure manufacturer standards are adhered to at all times. Sytner Warranty Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Knowledge of the motor industry and the Kerridge system would be advantageous however, this is not crucial for the right candidate. Ideally, you will have excellent organisational skills and be able to handle conflicting demands whilst able to identify priorities in a highly demanding environment. Excellent interpersonal skills and the ability to develop strong, cooperative relationships with customers & colleagues are also a must. When applying for this role please consider that we require candidates to have Warranty Administrator experience as a minimum requirement for this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

About the role Sytner Group currently has an opening for a highly motivated Warranty Administrator to join our prestigious dealership at Huddersfield Audi. As a Sytner Warranty Administrator, you will be responsible for costing and invoicing all warranty jobs. You will ensure the accurate submissions of warranty and goodwill claims on a daily basis and ensure recalls are administered and warranty debt is controlled. You will also ensure manufacturer standards are adhered to at all times. Sytner Warranty Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Previous experience in an administrative capacity is essential. Knowledge of the motor industry and the Kerridge system would also be advantageous; however, this is not crucial for the right candidate. Ideally, you will have excellent organisational skills and be able to handle conflicting demands whilst able to identify priorities in a highly demanding environment. Excellent interpersonal skills and the ability to develop strong, cooperative relationships with customers & colleagues are also a must. When applying for this role please consider that we require candidates to have obtained GCSE grade A -C/9-4 or Functional Skills Level 2 (or equivalent) in the following subjects, English, Maths and 1 other subject as a threshold level of qualification. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Warranty Administrator - Bedford - Basic Salary - £28,000 - OTE - £34,000 - Monday to Friday only - Our client, a busy franchised car dealership in Bedford are seeking an experienced Warranty Administrator to join their high performing Aftersales team. Warranty Administrator Responsibilities As a Warranty Administrator your responsibilities will include: Ensure the processing of warranty claims on a timely basis Ensure that all necessary documentation and parts for return are processed in line with the manufacturer's procedures Ensure the processing of all warranty paperwork to ensuing the proper documentation is complete for Audit Standards. Ensure the processing of all extended warranty claims and ensures document and procedural compliance. Verify and ensure that all criteria required by the manufacturer is actioned. Reconcile all warranty receivables with payments through the appropriate accounting report. Provide constructive feedback and solutions to Service Managers when submitted claims are rejected, or reduced, to improve future claim submissions. Follows up on the payment of outstanding claims. Track warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of. Track parts returns. Arrange for parts to be shipped to the factory and for digital parts checks to be carried out. File and maintain all service records as required by the manufacturer. Keep informed of all factory recalls and bulletins. Participate in warranty audits as required Experience, Skills & Qualifications Essential Requirements: Minimum of 2 years Warranty Administration experience within a franchised dealership Full UK Driving Licence Desirable Experience: Experience of Kerridge, Drive, Pinnacle, Power or similar Remuneration & Benefits Basic salary of up to £28,000 DOE On Target Earnings of £34,000 Monday to Friday only (8am - 5pm) Extensive benefits package

Exciting Opportunity for a Service Administrator in Guildford! Location: Guildford Salary: 23-27k A dynamic and fast-paced role has become available at a leading service and repair centre near Guildford. We are seeking a Service Administrator to support our operational and customer service teams. This is a key position, ideal for someone with strong administrative skills, an interest in customer relations, and a keen eye for detail. Your Role and Responsibilities As a Service Administrator, you'll be at the heart of customer interaction, handling service requests and ensuring that all customer needs are met. You will be the primary point of contact for servicing, calibration, and repair inquiries while also providing essential administrative support to senior management. Key Responsibilities: Be the first point of contact for customer inquiries on product servicing, calibration, and repairs. Efficiently process service requests, quotations, and customer orders. Maintain accurate records of customer interactions, job status, and completions. Coordinate with technicians and exports for timely dispatch and processing of orders. Handle warranty claims and service-related complaints with professionalism and urgency. Assist with invoicing, payments, and documentation for services rendered. Support senior management in ensuring compliance with ISO/IEC 17025:2017 and UKAS standards. Help maintain calibration and service records in line with company processes. Assist in managing the quality management system (QMS) and customer relations documents. Support equipment tracking, calibration scheduling, contract reviews, and overall laboratory operations. Contribute to training and continuous improvement efforts within the lab. Ideal Candidate We are looking for someone who is passionate about customer service and is eager to develop their commercial understanding within the business. This position is suitable for recent graduates or those with prior experience in service administration. Skills & Experience Required: Prior experience in customer service. Strong communication skills (both written and verbal). Ability to understand customer needs and build long-lasting relationships. Excellent organisational skills with a keen eye for detail. Ability to remain calm and professional under pressure. Proficient in computer usage, including Microsoft Office. Desirable: Experience with Quality Management Systems (ISO 17025 or similar). Proficiency in Microsoft Office Suite (Excel, Word, Outlook). A proactive, customer-focused approach to problem-solving. Why Join Us? Work with a global business , dealing with customers and colleagues from around the world. Flexible working arrangements including Hybrid options and Flexi-time . Career growth opportunities and the chance to enhance your skill set. Enjoy early finish Fridays as a benefit. Competitive salary and benefits package. Interested? Apply Today! If you're ready to take on this exciting opportunity and have the required skills, we want to hear from you! Please contact Aastha Khurana at (phone number removed) or email your CV to (url removed) . Alternatively, apply directly through this advert. Don't forget - Proactive Global offers a referral scheme ! If you know someone perfect for this role, refer them, and if they're placed, you'll receive 250. ( Terms and conditions apply ) Take the next step in your career with us! Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract Parts Manager Do you have Parts Manager or Parts Supervisor experience? Do you have a good understanding of the agricultural industry? Could this excellent opportunity be of interest to you? Location of the Job: Dorset - South West of England. Salary and Benefits Package: Competitive salary, depending on experience. Company vehicle. Company events. Company pension scheme. Employee discount. Wellness bonus. LSL holiday. Additional information: This is a permanent full-time position. Working hours are Monday - Friday: 8:00am - 17:30pm with half hour lunch. Rotational Saturdays 8:00am - 12:00pm. About The Company: A specialist Agricultural and Farming Machinery dealership. The Job Role Details: As the Parts Manager you will oversee the Parts Department and work alongside the Parts Advisor. With an increasing customer base and continued turnover improvement the busy department requires someone to continue to improve and grow the department. You will also assist in delivering the targets for the business by being responsible for ordering parts, goods in & out, the displays and retail area, and dealing with customers' queries. Also to ensure the Parts Department's administration is carried out correctly and on time and to put the customer first through actions and results. Key Responsibilities: You will Follow an annual Parts Department budget to provide realistic, attainable and measurable parts profits goals. Monitor performance indicators monthly to assure the achievement of departmental goals. Promote and merchandise parts, accessories and rural products using all appropriate advertising and promotion methods. Maintain an accurate and effective parts inventory control systems that includes proper counter procedures to achieve department goals for fill, customer service and inventory turnover. Make maximum use of all order discount programs, e.g. order on stock terms wherever possible. Submit all parts warranty and return claims within the required time frame to achieve maximum credit. Resolve customer complaints regarding Parts with a focus on customer satisfaction and customer retention. Review all customer complaints with your line manager or the Dealer Principal. Assist in training any new Parts staff to support customer service requirements. Ensure that all staff at the depot maximise opportunities for Sales and to pass on relevant leads to the Service and/or Sales department. This includes training on the in-house system and manufacturers online systems, as well as Health & Safety rules. Control and maintain a proper paper flow in the Parts Department to reflect all parts activity and which are necessary to audit the performance of the Parts department. Conduct correspondence with outside suppliers for purchases, utilising recognised purchasing procedures. Maintain a neat, clean and attractive environment throughout the Parts Department's area of responsibility. Assist with counter sales where necessary and to support customers' needs, but not to the extent that compromises the other duties. Ensure that all electronic systems (i.e. parts books,) are always up to date with the latest versions. Take responsibility for Health & Safety in the Parts department. Ideal Person Skills & Qualifications: You will have / be Supervisory experience in a similar role. Computer literate (Microsoft Word, Microsoft Excel, IBCOS or other dealership management system, relevant manufacturer online systems e.g. eDoc, Assist). Knowledge of effective purchasing, inventory management, retailing, technical knowledge, Health & Safety, customer service. Ability to prioritise and to handle multiple tasks. Ability to work under pressure. Experience in agriculture. Full UK driving licence. How to apply: Please click on the apply now button. The Industry (Key Words): Parts manager jobs, parts supervisor jobs, parts advisor jobs, parts jobs, agricultural parts jobs, agricultural stores jobs, store jobs, parts technician jobs, parts assistant jobs, parts administrator jobs. We thank all applicants who apply for this role. However, please be advised that only those short listed for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission. Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We are the trusted recruitment partner of choice to industry leading organisations across the UK and Internationally. We recruit specifically for all roles within the sectors of: Agriculture, Farming, Horticulture, Food and Fresh Produce, Vet, Pet and Animal Health, Agrochemicals, Fertilisers and Seeds, Software and Technology, Machinery, Technical and Engineering and specialist Education. JBRP1_UKTJ

Warranty Administrator - Croydon - Basic Salary - £35,000 - OTE - £40,000 - Monday to Friday only - Our client, a busy franchised car dealership in the Croydon area are seeking an experienced Warranty Administrator to join their high performing team. Warranty Administrator Responsibilities As a Warranty Administrator your responsibilities will include: Ensure the processing of warranty claims on a timely basis. Ensure that all necessary documentation and parts for return are processed in line with the manufacturer's procedures. Ensure the processing of all warranty paperwork to ensuing the proper documentation is complete for Audit Standards. Ensure the processing of all extended warranty claims and ensures document and procedural compliance. Verify and ensure that all criteria required by the manufacturer is actioned. Reconcile all warranty receivables with payments through the appropriate accounting report. Follows up on the payment of outstanding claims. Track parts returns. File and maintain all service records as required by the manufacturer. Keep informed of all factory recalls and bulletins. Participate in warranty audits as required Experience, Skills & Qualifications Essential Requirements: Minimum of 2 years Warranty Administration experience within a franchised dealership Full UK Driving Licence Desirable Experience: Experience of Kerridge, Drive, Pinnacle, Power or similar Remuneration & Benefits Basic salary of up to £35,000 DOE On Target Earnings of £40,000 Monday to Friday only Extensive benefits package

HGV Service and Warranty Administrator Croydon Our client, a privately owned group in road transport and supportive services to the road transport industry, is seeking for a HGV Service and Warranty Administrator to join their team. The ideal candidate will oversee service/warranty and PFL invoice procedures ensuring compliance to Manufacturers' policy and procedures. Role: HGV Service and Warranty Administrator Hours: 8:00 am -5:30 pm ;Monday to Friday Location: Croydon Responsibilities: To check and raise retail pro-forma invoices for quotation and passing to the customer. To co-ordinate the closing of purchase order numbers. To reconcile warranty and Paccar Finance Limited (PFL) self-billing invoices (SBIs). To raise warranty and PFL credit notes for customer accounts. To investigate and resolve CCM queries for warranty and PFL accounts. To carry out warranty and PFL risk assessments on claims submitted. Check daily workshop work in progress (WIP) levels and strive to maintain WIP levels below 250 hours. To manage all warranty and PFL job cards and determine from the technicians write up those claims which are warranty or PFL. To ensure all correct coding and repair times claimed are correct and raise any discrepancies with the Service Manager. To liaise with the Workshop Manager over any discrepancies with technicians' write-ups, parts omitted or claim details missing. To submit all claims through the Haddenham system in a timely manner to achieve submission times in line with current DAF requirements. To manage all referred and rejected claims daily, ensuring all are resolved in a timely manner in line with current DAF requirements. To manage daily all parts label requests from the Manufacturer i.e., print all parts labels and pass to the Parts Department for action. Record all labels produced on a separate spreadsheet and liaise with the Parts Department on any missing parts requested. Update spreadsheet daily, with parts consignment note details, when received from the Parts Department. To ensure all non-warranty repairs are passed to the Service Advisor for process and recharge. On a weekly basis, to check the verification report and ensure all warranty jobs raised on the GDMS system have been sent to Haddenham. To ensure all parts to be held off on a weekly basis and pass to the Parts Department to action Requirements: Organizational skills Customer service skills Attention to detail IT skills Problem-solving skills HGV regulations: Warranty processes and terms Benefits: Company pension On-site parking

Warranty Administrator - Newbury - Basic Salary - £28,000 - OTE - £32,000 - Monday to Friday only - Our client, a busy franchised car dealership in Newbury are seeking an experienced Warranty Administrator to join their high performing team. Warranty Administrator Responsibilities As a Warranty Administrator your responsibilities will include: Ensure the processing of warranty claims on a timely basis Ensure that all necessary documentation and parts for return are processed in line with the manufacturer's procedures Ensure the processing of all warranty paperwork to ensuing the proper documentation is complete for Audit Standards. Ensure the processing of all extended warranty claims and ensures document and procedural compliance. Verify and ensure that all criteria required by the manufacturer is actioned. Reconcile all warranty receivables with payments through the appropriate accounting report. Provide constructive feedback and solutions to Service Managers when submitted claims are rejected, or reduced, to improve future claim submissions. Follows up on the payment of outstanding claims. Track warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of. Track parts returns. Arrange for parts to be shipped to the factory and for digital parts checks to be carried out. File and maintain all service records as required by the manufacturer. Keep informed of all factory recalls and bulletins. Participate in warranty audits as required Experience, Skills & Qualifications Essential Requirements: Minimum of 2 years Warranty Administration experience within a franchised dealership Full UK Driving Licence Desirable Experience: Experience of Kerridge, Drive, Pinnacle, Power or similar Remuneration & Benefits: Basic salary of up to £28,000 DOE On Target Earnings of £32,000 Monday to Friday only (8am - 6pm) Extensive benefits package

£22000-£26000 office based full time role This is an excellent opportunity to join an established and award-winning business based in the Guildford area, which enjoys an excellent reputation for quality and customer service. The company supports customers internationally and has growth plans both in the UK and across Europe. And the business adopts an environmentally friendly approach, always looking for opportunities to reduce waste and improve efficiency. Using Microsoft Excel and Google Sheets, responsibilities will include.Tracking staff holidaysUpdating customer returnsClosing customer service cases in Prospect (a CRM). Updating returns rate tracking sheet Warranty registrations Courier damage claims Stock availability tracking Tracking customer reviews and replying. You will be supporting our busy customer service team to allow them to concentrate on interactions with customers to ensure that all of the data that the company needs to function is up to date and correct.

BLS Truck and Van - Mercedes Benz An exciting opportunity has become available, we are now recruiting for a Warranty and R&M Administrator to join our busy team at Aberdeen BLS Truck and Van. You will need to be able to display exceptional administration skills and have the drive to achieve the company's objectives. You will carry out administrative tasks including invoicing, warranty, R&M and retail invoicing. Importantly, you must be a team player. Previous motor trade experience is essential, Kerridge and the one linked system would be a distinct advantage Main Duties: To receive all job cards with warranty/R&M items and input all claims into system, transmit to MB and ensure that all claims are transmitted correctly and successfully. Identify warranty parts to be returned to manufacturer and parts for disposal - and inform service department of action required. Check any claims rejected and resubmit errors, or in conjunction with manager investigate why rejected. Post Claims into accounts and re-invoice, resubmit and credit when required. Return documentation for rejected warranty/R&M items for re-costing by service administrator. Participate in warranty/R&M audits as required. To record any job pack errors in the form of a corrector sheet. To check vehicle history for repeat repairs or ascertain if warranty claim. Answer telephones as required. To carry out general service administration tasks, including filing as required. To work safely and efficiently within the Company's Health & Safety Policy. To keep the working area of the post holder tidy. To ensure that you carry out all your work legally. To comply with the Company risk assessment strategies. To carry out all duties in an efficient and courteous manner and ensure all queries are dealt with promptly. To attend company/MB meetings and training courses as and when appropriate. To adhere to company/MB methods of work. To ensure that all paperwork associated with the department is completed correctly and passed to the correct department on time. To adhere to time schedules and all targets where appropriate. To carry out any other duties as may be required by the Company in order to assist the company achieve its objectives. Invoice and submit warranty claims using standard text & time to Mercedes-Benz. Achieving daily sold hours targets. The hours for this role are 45 hours per week plus every second Saturday. As a dynamic, rapidly expanding company, BLS Truck and Van - Mercedes Benz will only accept the highest levels of service from our team. There are huge opportunities for personal growth and development within the team for exceptional candidates, and to be a part of something special.

MAR VEHICLE SOLUTIONS Due to continuing business success and growth we have a fantastic opportunity available to join our dealership, MAR Vehicle Solutions Ltd in Stevenage. Your responsibilities will include: Responsible for vehicle stock control on-site, signing for vehicles when they are delivered from factory or back from convertors Responsible for reporting any damages to vehicles to MAXUS within the given parameters Raising invoices & quotations for retails sales on vehicles, maintenance and service work carried out and parts. Taking card payments on site Processing Warranty Claims Site reporting, weekly, monthly, and quarterly, these will be around, sales and stock on both vehicles and parts Processing invoices on the system Issuing POs for sales and aftersales, these incl. but are not limited to vehicle PDI's, accessory installs, parts ordering, job allocations, convertors. Preparing handover packs to retail customers incl. merchandise. Ordering parts for customer & Workshop from MAXUS Liaising with management for vehicle factory orders Liaising with Sale person on current sales. The ideal Candidate: The successful candidate will be customer focused at all times with excellent organisational skills with the ability to prioritise. You will also; Be a Team player Ability to also work on their own. Be an effective delegator and share responsibility. Good communication skills. Experience of working within budgets and to be financially aware Company: MAR Vehicle Solutions Job Role: Dealership Sales & Aftersales Administrator Location: Stevenage Salary: £22,000 per annum Permanent: Monday to Friday 9.00am to 5.30pm Hours: 40 Hours per week