Programme Coordinator

The Royal College of Physicians is recruiting a programme coordinator to join the Falls and Fragility Fractures Audit Programme (FFFAP) team. FFFAP is a high-profile national clinical audit that is commissioned by the Healthcare Quality Improvement Partnership (HQIP) on behalf of NHS England and the Welsh Government.

FFFAP consists of three workstreams:

• The National Hip Fracture Database (NHFD), a continuous national clinical audit of acute hip fracture care
• The Fracture Liaison Service Database (FLS-DB), a continuous national clinical audit of secondary fractures and osteoporosis care
• The National Audit of Inpatient Falls (NAIF), a continuous national audit of inpatient falls in hospitals.

The main focus of the role of FFFAP programme coordinator is being accountable for organising and delivering key aspects of projects or workstreams within the wider programme work, under the direction of the project manager, and working as part of the wider audit programme team. You will ensure that the audit programme's meetings and events, communications activities, helpdesk, reporting and healthcare improvement work are coordinated effectively and that assistance of the wider team and general administrative work is delivered to a high standard.

Purpose and scope

About the role

As programme coordinator, you will make an impact every day by:

• Organising and supporting a range of meetings, including team meetings, Programme Board, Advisory Group, contract/sub-contract reviews, new user webinars, and Patient and Carer Panel sessions
• Coordinating communication activities by implementing, monitoring and updating the audit programme communication and engagement plan
• Acting as the first point of contact for the audit programme, delivering exceptional customer service by managing inbox enquiries and offering guidance to stakeholders, including healthcare professionals and members of the public
• Supporting the project manager on key activities across complex workstreams, using your initiative and managing elements of the project as required
• Coordinating healthcare improvement activities
• Providing administrative support around the production of reports, including managing correspondence with outlying sites and liaising between the project teams and RCP functions.

About you

The successful candidate will:

• Be exceptionally organised and interested in improving processes
• Be proactive and enjoy problem-solving
• Enjoy communicating with a range of individuals, developing great working relationships
• Be experienced at working in project support roles and leading small-scale projects
• Have a passion for improving the healthcare workforce and its services.

Please note, agency inquiries will not be considered.

Closing date: 03 August 2025

Interview date: 06 - 08 August 2025

The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

The RCP is all about our people - our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.