We are seeking a highly motivated and experienced Building Manager to oversee a prestigious portfolio of commercial properties in central London. This is a critical, high-visibility, hands-on position requiring the successful candidate to be on-site five days a week. You will be the primary custodian of the assets, ensuring exceptional service delivery, maintaining rigorous health and safety standards, and managing service charge budgets to enhance the value of the properties. Operational Excellence & Occupier Engagement Reporting to the Senior Building Manager, you will be accountable for the day-to-day management and operational excellence of your allocated buildings. Serve as the principal point of contact for all building-related advice and guidance for occupiers and visitors, fostering strong community relationships. Implement and deliver the company's customer experience initiatives, ensuring the building environment and "front-of-house" services meet a consistently high standard. Ensure all reactive maintenance and day-to-day building service requirements are addressed in a timely, cost-effective, and professional manner. Regularly liaise with surveyors and asset managers, informing them of occupier matters that may influence valuation or investment strategy, and monitoring tenant compliance with lease covenants. Financial & Contractual Management Manage the financial performance of the properties, including preparing detailed service charge budgets and administering non-recoverable expenditure. Monitor agreed budgets, conduct quarterly variance reporting, and manage service charge reconciliation in line with RICS professional standards. Oversee the procurement of all site supplies and services, ensuring the use of accredited contractors and strict adherence to approved purchase order systems. Monitor and review on-site contractor performance (cleaning, security, etc.) against agreed Service Level Agreements (SLAs) and established quality standards. Compliance & Risk Mitigation Establish and maintain stringent Health, Safety, and Environmental (HSE) arrangements in accordance with best practice, regulatory requirements, and the company's risk management programme. Work to resolve all risks identified in independent risk assessments and actively participate in internal audit processes and site compliance inspections. Maintain a working knowledge of the Heating, Ventilation, Mechanical, and Electrical (M&E) equipment across each building, ensuring maintenance contracts align with O&M manual requirements. Maintain, test, and implement robust disaster recovery and business continuity procedures, including coordinating regular fire evacuation and bomb drills. Ensure proper site regulations are established and Permits to Work are issued for all contractor activities, maintaining accurate site records and logbooks. Experience & Professional Requirements Mandatory experience managing complex, multi-tenanted commercial properties is essential. Possession of an IWFM qualification, IOSH/NEBOSH certification, or a similar professional accreditation. Proven experience in preparing and managing service charge budgets and complex financial reconciliations. Excellent verbal and written communication skills with demonstrated success in managing diverse stakeholders (occupiers, contractors, clients, and internal teams). Sound understanding of M&E systems, building fabric, and statutory compliance (e.g., water hygiene, fire safety, and lift maintenance). Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Mar 03, 2026
Full time
We are seeking a highly motivated and experienced Building Manager to oversee a prestigious portfolio of commercial properties in central London. This is a critical, high-visibility, hands-on position requiring the successful candidate to be on-site five days a week. You will be the primary custodian of the assets, ensuring exceptional service delivery, maintaining rigorous health and safety standards, and managing service charge budgets to enhance the value of the properties. Operational Excellence & Occupier Engagement Reporting to the Senior Building Manager, you will be accountable for the day-to-day management and operational excellence of your allocated buildings. Serve as the principal point of contact for all building-related advice and guidance for occupiers and visitors, fostering strong community relationships. Implement and deliver the company's customer experience initiatives, ensuring the building environment and "front-of-house" services meet a consistently high standard. Ensure all reactive maintenance and day-to-day building service requirements are addressed in a timely, cost-effective, and professional manner. Regularly liaise with surveyors and asset managers, informing them of occupier matters that may influence valuation or investment strategy, and monitoring tenant compliance with lease covenants. Financial & Contractual Management Manage the financial performance of the properties, including preparing detailed service charge budgets and administering non-recoverable expenditure. Monitor agreed budgets, conduct quarterly variance reporting, and manage service charge reconciliation in line with RICS professional standards. Oversee the procurement of all site supplies and services, ensuring the use of accredited contractors and strict adherence to approved purchase order systems. Monitor and review on-site contractor performance (cleaning, security, etc.) against agreed Service Level Agreements (SLAs) and established quality standards. Compliance & Risk Mitigation Establish and maintain stringent Health, Safety, and Environmental (HSE) arrangements in accordance with best practice, regulatory requirements, and the company's risk management programme. Work to resolve all risks identified in independent risk assessments and actively participate in internal audit processes and site compliance inspections. Maintain a working knowledge of the Heating, Ventilation, Mechanical, and Electrical (M&E) equipment across each building, ensuring maintenance contracts align with O&M manual requirements. Maintain, test, and implement robust disaster recovery and business continuity procedures, including coordinating regular fire evacuation and bomb drills. Ensure proper site regulations are established and Permits to Work are issued for all contractor activities, maintaining accurate site records and logbooks. Experience & Professional Requirements Mandatory experience managing complex, multi-tenanted commercial properties is essential. Possession of an IWFM qualification, IOSH/NEBOSH certification, or a similar professional accreditation. Proven experience in preparing and managing service charge budgets and complex financial reconciliations. Excellent verbal and written communication skills with demonstrated success in managing diverse stakeholders (occupiers, contractors, clients, and internal teams). Sound understanding of M&E systems, building fabric, and statutory compliance (e.g., water hygiene, fire safety, and lift maintenance). Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Our large, public sector, Brighton based client are currently recruiting for an Operations Manager on an initial interim basis. Job purpose To be responsible for health and safety, financial, and procurement related compliance in relation to all hard services contractual functions which includes Heating, Ventilation, Air Conditioning (HVAC) systems, and building services that includes Mechanical & Electrical (M&E), plumbing and drainage, and building fabric across circa 400+ council buildings and assets used by a range of internal and external customers. To lead and develop an in-house contract management and maintenance team, driving continuous improvement to match the changing needs of internal customers and ensuring best value for money outcomes in conjunction with other property related teams. Principal accountabilities Direct line management and accountability for the performance management of an operational team of professionals, leading the provision of Facility Services, delivery and customer relationship management of all relevant traded services providing a core offer of services. To be responsible for specifying, procuring, execution, supervision and monitoring of Building Services contracts across Council sectors e.g. Education, Civic (Public) and Social Care, etc. properties ensuring compliance by contractors and relevant Council staff under the Council Policies and associated legislation for audit purposes and the production of relevant reports for senior management Production of monthly performance reports to senior officers detailing statutory compliance and remedial works status, trends, current business risks and mitigation to demonstrate compliance with legislation and to allow business decisions to be made. To design and specify Building Services activities and works, prepare specifications, schedules of work and schedules of condition. Obtain, appraise and recommend acceptance of tenders, prepare contract documents, drawings, inspect and supervise activities works To supervise and administer contracts in accordance with the Council s standing orders and financial regulations. To be accountable and financially responsible for all related building services management, ensuring that all management including financial processes, are carried out as per Council Policies and associate regulations. Implement and monitor appropriate Building Services management contracts, activities and works, effectively prioritising, produce financial plans and implement and monitor such activities and works. To manage and monitor compliance related disciplines, ensuring all systems are compliant according to policies and regulations. To manage and monitor the ongoing service delivery of Building Services to ensure the needs of the Council and Department are met in the most efficient and cost-efficient manner while securing sustainability. Working closely and collaboratively with Health, Safety, Wellbeing and Building Services colleagues and other internal and external key stakeholders securing continuous improvement in Building Services Management. Provide technical advice to and liaise with all relevant colleagues and teams to ensure a collaborative approach to finding sustainable and cost effective solutions whilst utilising new technological and equipment opportunities. To ensure comprehensive Building Services related records are maintained and stored appropriately to comply with all Health, Safety, Wellbeing, procurement, legal, financial and insurance legislative requirements and to enable pro-active information sharing and facilitate strategic decision making. To construct, implement and conduct a regular programme of audits of contract provider service quality, evidencing value for money and relevant Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) in line with council policies and relevant procurement legislation, ensuring the implementation of any improvements required in service delivery, and to negotiate any evidenced KPI and Service Level Agreements (SLAs) financial penalties that might result from the audits. Person specification Knowledge and understanding of sustainability, carbon reduction and circular economy and how these can be applied in Facilities and building management. Degree or appropriate technical qualification at a higher level, such as BTECH HNC/HND in a Facilities or Building Services related discipline or equivalent experience Membership to an appropriate professional body such as IWFM; IFMA ; MRICS; CABE; CIBSE ; MCIOB, ICE or similar or equivalent experience NEBOSH general certificate or equivalent experience Excellent knowledge of all relevant UK Health & Safety legislation. If you feel you have the right skills and experience, please apply straight away!
Mar 03, 2026
Contractor
Our large, public sector, Brighton based client are currently recruiting for an Operations Manager on an initial interim basis. Job purpose To be responsible for health and safety, financial, and procurement related compliance in relation to all hard services contractual functions which includes Heating, Ventilation, Air Conditioning (HVAC) systems, and building services that includes Mechanical & Electrical (M&E), plumbing and drainage, and building fabric across circa 400+ council buildings and assets used by a range of internal and external customers. To lead and develop an in-house contract management and maintenance team, driving continuous improvement to match the changing needs of internal customers and ensuring best value for money outcomes in conjunction with other property related teams. Principal accountabilities Direct line management and accountability for the performance management of an operational team of professionals, leading the provision of Facility Services, delivery and customer relationship management of all relevant traded services providing a core offer of services. To be responsible for specifying, procuring, execution, supervision and monitoring of Building Services contracts across Council sectors e.g. Education, Civic (Public) and Social Care, etc. properties ensuring compliance by contractors and relevant Council staff under the Council Policies and associated legislation for audit purposes and the production of relevant reports for senior management Production of monthly performance reports to senior officers detailing statutory compliance and remedial works status, trends, current business risks and mitigation to demonstrate compliance with legislation and to allow business decisions to be made. To design and specify Building Services activities and works, prepare specifications, schedules of work and schedules of condition. Obtain, appraise and recommend acceptance of tenders, prepare contract documents, drawings, inspect and supervise activities works To supervise and administer contracts in accordance with the Council s standing orders and financial regulations. To be accountable and financially responsible for all related building services management, ensuring that all management including financial processes, are carried out as per Council Policies and associate regulations. Implement and monitor appropriate Building Services management contracts, activities and works, effectively prioritising, produce financial plans and implement and monitor such activities and works. To manage and monitor compliance related disciplines, ensuring all systems are compliant according to policies and regulations. To manage and monitor the ongoing service delivery of Building Services to ensure the needs of the Council and Department are met in the most efficient and cost-efficient manner while securing sustainability. Working closely and collaboratively with Health, Safety, Wellbeing and Building Services colleagues and other internal and external key stakeholders securing continuous improvement in Building Services Management. Provide technical advice to and liaise with all relevant colleagues and teams to ensure a collaborative approach to finding sustainable and cost effective solutions whilst utilising new technological and equipment opportunities. To ensure comprehensive Building Services related records are maintained and stored appropriately to comply with all Health, Safety, Wellbeing, procurement, legal, financial and insurance legislative requirements and to enable pro-active information sharing and facilitate strategic decision making. To construct, implement and conduct a regular programme of audits of contract provider service quality, evidencing value for money and relevant Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) in line with council policies and relevant procurement legislation, ensuring the implementation of any improvements required in service delivery, and to negotiate any evidenced KPI and Service Level Agreements (SLAs) financial penalties that might result from the audits. Person specification Knowledge and understanding of sustainability, carbon reduction and circular economy and how these can be applied in Facilities and building management. Degree or appropriate technical qualification at a higher level, such as BTECH HNC/HND in a Facilities or Building Services related discipline or equivalent experience Membership to an appropriate professional body such as IWFM; IFMA ; MRICS; CABE; CIBSE ; MCIOB, ICE or similar or equivalent experience NEBOSH general certificate or equivalent experience Excellent knowledge of all relevant UK Health & Safety legislation. If you feel you have the right skills and experience, please apply straight away!
Job Title: Head Of Operations Location: Droitwich (Hybrid) Job Type: Full-Time (40 hours per week) Salary: up to £80,000 DOE + £4,800 Car Allowance + discretionary annual bonus Job Summery The Head of Operations is responsible for end-to-end field operations across the Fixed Wireless Access (FWA) network of Rural Wireless (RW), covering site build support, customer installations, break/fix maintenance, and ongoing infrastructure support. The role owns the operational execution model, ensuring safe, high-quality, and cost-effective delivery through a mix of internal teams and third party partners. The role also leads the Technical Support function, providing second-line technical guidance to field engineers and partners, and acting as a critical interface between Networks, Platforms, and on ground delivery resources. Reporting directly to RW's Chief Operating Officer, the role is accountable for ensuring rollout execution aligns with strategic objectives and operational excellence. Field Operations Leadership Own all field based operational activity from site build readiness through to live service operations. Define and operate a scalable field operations model covering: Network site build support and commissioning Customer CPE installation Break/fix and reactive maintenance Preventative maintenance of critical infrastructure Ensure consistent operating standards, tooling and processes across all field activities. Partner & Contractor Management Lead and manage third party installation, build and maintenance partners. Define partner onboarding, accreditation, training and performance management frameworks. Own operational SLAs, KPIs, and commercial performance management with delivery partners. Drive continuous improvement in cost, quality, safety and time to fix/install. Service Assurance & Maintenance Own break/fix response models, escalation paths and repair SLAs. Coordinate with the Network Operations function on fault identification and prioritisation. Ensure resilience and uptime of key network sites through planned maintenance and rapid incident response. Manage spares, tooling and field readiness to support fast restoration. Technical Support Helpdesk Lead the Technical Support Helpdesk supporting internal and third party field engineers. Provide second line technical assistance for installation, commissioning and fault resolution. Act as a bridge between field teams and Network, Platforms and Engineering teams. Ensure knowledge management, troubleshooting guides and technical documentation are maintained. Operational Governance, Quality & Safety Ensure compliance with health & safety, quality and regulatory requirements across all field activities. Embed quality assurance, right first time and audit processes. Own operational risk management related to field delivery and partner execution. Performance Management & Reporting Define and track operational KPIs across build support, installs, repairs and maintenance. Provide regular performance reporting to executive leadership. Use data to drive productivity improvements and cost efficiency. Team Leadership Lead field operations managers, partner managers and the Technical Support Helpdesk team. Build a high performance operations culture focused on safety, accountability and service excellence. Develop capability, succession and scalable operating models as the network grows. Leadership Act as a trusted partner to the COO and MD build performance, risks, and opportunities. Build and mentor a high performing leadership team to deliver the programme. Foster a culture of disciplined execution and accountability. Key Skills Communication - ability to present to C suite audiences, boards and external stakeholders. Leadership & Performance - ability to build and lead high performance teams, ensure performance development frameworks are in place, manage staff performance, drive the development of organisational capability and undertake succession. Change Management - drives a positive change culture, championing adaptability, continuous improvement and agile thinking across the organisation. Relationship Management - outstanding relationship management and communication skills, with the ability to influence and inspire at all levels, skilled in cross functional alignment and structured decision making. Negotiation & Conflict Resolution - balances commercial, operational and relational factors, ensuring outcomes align with strategic goals and long term value. Risk Management - identifies, assesses and mitigates risks to protect organisational interests and ensure informed decision making. Project Leadership - manages scope, risks and dependencies, proactively addressing issues to keep projects on track and within budget. Commercially astute - strong grasp of budget and financial management. Regulatory Compliance - ensures organisational adherence to relevant laws, regulations and standards, reducing legal and operational risk. Adaptability - proven ability to learn, adapt and refine delivery models in changing environments. Essential Demonstrated 5+ years senior operational leadership in multi partner, geographically distributed field teams. Proven experience managing outsourced field delivery and SLA based contracts. Knowledge of CDM Regulations and contractor safety management. Lean / Continuous Improvement (e.g. Six Sigma Yellow/Green Belt). What can Airband Offer you? 25 days of paid leave a year rising to 30 plus bank holidays with service. 5% Airband pension plus a minimum 3% employee contribution. Customer referral bonus - a thank you for every customer you send our way. Hybrid working - a mix of working from home and in the office. Free broadband - if you are in our coverage, you can benefit from free broadband with us! 20% off your monthly line rental on EE's phone, tablet, SIM only or mobile broadband plans. Cycle to work, Tech scheme, Healthcare and medical insurance, dental care and health cash fund (depending on the length of service). Airshare (employee discount platform) - discounts on everyday shopping, weekly groceries, holidays, the list is endless - save up to £1,000 a year! Refer a friend reward scheme. Pre employment checks Please note that you are required to have the right to work in the UK and we request satisfactory references as part of our recruitment process. A DBS check may be required for a number of our roles, particularly those that are customer facing. Also, a driving licence may be required for positions that require you to be out in the field as part of the role. Recruitment agency support is not required at this time.
Mar 02, 2026
Full time
Job Title: Head Of Operations Location: Droitwich (Hybrid) Job Type: Full-Time (40 hours per week) Salary: up to £80,000 DOE + £4,800 Car Allowance + discretionary annual bonus Job Summery The Head of Operations is responsible for end-to-end field operations across the Fixed Wireless Access (FWA) network of Rural Wireless (RW), covering site build support, customer installations, break/fix maintenance, and ongoing infrastructure support. The role owns the operational execution model, ensuring safe, high-quality, and cost-effective delivery through a mix of internal teams and third party partners. The role also leads the Technical Support function, providing second-line technical guidance to field engineers and partners, and acting as a critical interface between Networks, Platforms, and on ground delivery resources. Reporting directly to RW's Chief Operating Officer, the role is accountable for ensuring rollout execution aligns with strategic objectives and operational excellence. Field Operations Leadership Own all field based operational activity from site build readiness through to live service operations. Define and operate a scalable field operations model covering: Network site build support and commissioning Customer CPE installation Break/fix and reactive maintenance Preventative maintenance of critical infrastructure Ensure consistent operating standards, tooling and processes across all field activities. Partner & Contractor Management Lead and manage third party installation, build and maintenance partners. Define partner onboarding, accreditation, training and performance management frameworks. Own operational SLAs, KPIs, and commercial performance management with delivery partners. Drive continuous improvement in cost, quality, safety and time to fix/install. Service Assurance & Maintenance Own break/fix response models, escalation paths and repair SLAs. Coordinate with the Network Operations function on fault identification and prioritisation. Ensure resilience and uptime of key network sites through planned maintenance and rapid incident response. Manage spares, tooling and field readiness to support fast restoration. Technical Support Helpdesk Lead the Technical Support Helpdesk supporting internal and third party field engineers. Provide second line technical assistance for installation, commissioning and fault resolution. Act as a bridge between field teams and Network, Platforms and Engineering teams. Ensure knowledge management, troubleshooting guides and technical documentation are maintained. Operational Governance, Quality & Safety Ensure compliance with health & safety, quality and regulatory requirements across all field activities. Embed quality assurance, right first time and audit processes. Own operational risk management related to field delivery and partner execution. Performance Management & Reporting Define and track operational KPIs across build support, installs, repairs and maintenance. Provide regular performance reporting to executive leadership. Use data to drive productivity improvements and cost efficiency. Team Leadership Lead field operations managers, partner managers and the Technical Support Helpdesk team. Build a high performance operations culture focused on safety, accountability and service excellence. Develop capability, succession and scalable operating models as the network grows. Leadership Act as a trusted partner to the COO and MD build performance, risks, and opportunities. Build and mentor a high performing leadership team to deliver the programme. Foster a culture of disciplined execution and accountability. Key Skills Communication - ability to present to C suite audiences, boards and external stakeholders. Leadership & Performance - ability to build and lead high performance teams, ensure performance development frameworks are in place, manage staff performance, drive the development of organisational capability and undertake succession. Change Management - drives a positive change culture, championing adaptability, continuous improvement and agile thinking across the organisation. Relationship Management - outstanding relationship management and communication skills, with the ability to influence and inspire at all levels, skilled in cross functional alignment and structured decision making. Negotiation & Conflict Resolution - balances commercial, operational and relational factors, ensuring outcomes align with strategic goals and long term value. Risk Management - identifies, assesses and mitigates risks to protect organisational interests and ensure informed decision making. Project Leadership - manages scope, risks and dependencies, proactively addressing issues to keep projects on track and within budget. Commercially astute - strong grasp of budget and financial management. Regulatory Compliance - ensures organisational adherence to relevant laws, regulations and standards, reducing legal and operational risk. Adaptability - proven ability to learn, adapt and refine delivery models in changing environments. Essential Demonstrated 5+ years senior operational leadership in multi partner, geographically distributed field teams. Proven experience managing outsourced field delivery and SLA based contracts. Knowledge of CDM Regulations and contractor safety management. Lean / Continuous Improvement (e.g. Six Sigma Yellow/Green Belt). What can Airband Offer you? 25 days of paid leave a year rising to 30 plus bank holidays with service. 5% Airband pension plus a minimum 3% employee contribution. Customer referral bonus - a thank you for every customer you send our way. Hybrid working - a mix of working from home and in the office. Free broadband - if you are in our coverage, you can benefit from free broadband with us! 20% off your monthly line rental on EE's phone, tablet, SIM only or mobile broadband plans. Cycle to work, Tech scheme, Healthcare and medical insurance, dental care and health cash fund (depending on the length of service). Airshare (employee discount platform) - discounts on everyday shopping, weekly groceries, holidays, the list is endless - save up to £1,000 a year! Refer a friend reward scheme. Pre employment checks Please note that you are required to have the right to work in the UK and we request satisfactory references as part of our recruitment process. A DBS check may be required for a number of our roles, particularly those that are customer facing. Also, a driving licence may be required for positions that require you to be out in the field as part of the role. Recruitment agency support is not required at this time.
Hours: Full Time - 40 hours - Monday to Friday Creating and maintaining great places to live and work delivered by excellent people who care Purpose of Role This is a high-impact senior leadership role responsible for the delivery and performance of a major Defence projects and FM portfolio, valued at £25m-£30m for 2026. Job Description You will have full accountability for operational delivery, safety, commercial performance and team leadership, while remaining highly visible on site and closely engaged with both clients and supply chain partners. Responsibilities Full operational leadership of a major Defence works programme Visible, on-the-ground role across live projects Senior interface with DIO, establishment stakeholders and Tier 1 contractors Opportunity to step from Project Director into broader operational leadership Essential Qualifications/Skills Proven experience as a Project Director, Senior Project Manager, Contracts Manager or Operations Leader Background delivering large, complex construction or major works programmes, ideally within Defence, infrastructure or highly regulated environments Strong experience working with Tier 1 contractors and managing multi-disciplinary project teams Demonstrated ability to lead from the front, bringing teams together and improving delivery performance Comfortable operating at both strategic and site level - this is not a desk-based role Natural authority and credibility with senior clients, contractors and internal stakeholders In return for your hard work we offer additional training and development, 26 days holiday (+ bank holidays), generous pension contribution, life assurance and much more. We are VINCI Facilities - experts in the built environment. VINCI Facilities is a Facilities Management and Building Solutions provider, delivering cost-effective and sustainable bespoke solutions to customers in the public and private sectors. We are committed to working towards a lower carbon society, focusing on sustainable and innovative methods to exceed our partners' goals and add value for all stakeholders - and we were named the top-ranked FM service provider in the Sustainable FM Index for 2020. We put our people first. Always working as a team and collaborating from start to finish. We are the trusted expert in the built environment because we listen to our team and create a workplace that maximises their potential. Fairness, Inclusion and Respect (FIR) at VINCI Facilities is about recognising and celebrating each other's differences and what they bring to the team. Harnessing this diversity and applying the experiences, abilities and unique qualities of individuals will enhance our business; therefore, we commit to equity of opportunity and fair treatment of all current and potential employees and encourage job applications from all. Should you require any reasonable adjustments to be made as part of the application process please contact us directly. VINCI recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities.
Mar 02, 2026
Full time
Hours: Full Time - 40 hours - Monday to Friday Creating and maintaining great places to live and work delivered by excellent people who care Purpose of Role This is a high-impact senior leadership role responsible for the delivery and performance of a major Defence projects and FM portfolio, valued at £25m-£30m for 2026. Job Description You will have full accountability for operational delivery, safety, commercial performance and team leadership, while remaining highly visible on site and closely engaged with both clients and supply chain partners. Responsibilities Full operational leadership of a major Defence works programme Visible, on-the-ground role across live projects Senior interface with DIO, establishment stakeholders and Tier 1 contractors Opportunity to step from Project Director into broader operational leadership Essential Qualifications/Skills Proven experience as a Project Director, Senior Project Manager, Contracts Manager or Operations Leader Background delivering large, complex construction or major works programmes, ideally within Defence, infrastructure or highly regulated environments Strong experience working with Tier 1 contractors and managing multi-disciplinary project teams Demonstrated ability to lead from the front, bringing teams together and improving delivery performance Comfortable operating at both strategic and site level - this is not a desk-based role Natural authority and credibility with senior clients, contractors and internal stakeholders In return for your hard work we offer additional training and development, 26 days holiday (+ bank holidays), generous pension contribution, life assurance and much more. We are VINCI Facilities - experts in the built environment. VINCI Facilities is a Facilities Management and Building Solutions provider, delivering cost-effective and sustainable bespoke solutions to customers in the public and private sectors. We are committed to working towards a lower carbon society, focusing on sustainable and innovative methods to exceed our partners' goals and add value for all stakeholders - and we were named the top-ranked FM service provider in the Sustainable FM Index for 2020. We put our people first. Always working as a team and collaborating from start to finish. We are the trusted expert in the built environment because we listen to our team and create a workplace that maximises their potential. Fairness, Inclusion and Respect (FIR) at VINCI Facilities is about recognising and celebrating each other's differences and what they bring to the team. Harnessing this diversity and applying the experiences, abilities and unique qualities of individuals will enhance our business; therefore, we commit to equity of opportunity and fair treatment of all current and potential employees and encourage job applications from all. Should you require any reasonable adjustments to be made as part of the application process please contact us directly. VINCI recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities.
Your New Role Are you a strategic leader with a passion for operational excellence and commercial performance? Do you bring strong experience in repairs and maintenance alongside robust financial oversight? If so, this could be your next move. Our repairs and maintenance service is expanding, delivering more across our property portfolio as we strive to lead our sector in customer service. We are looking for a Senior Operations Manager to play a pivotal role in ensuring the efficiency, performance and profitability of our response repairs service across London. You will be accountable for the delivery of a high-quality, customer-focused Response Repairs Service, including oversight of complaint handling. Leading a dedicated and high-performing team, you will ensure services are delivered with a strong commercial mindset while always keeping residents at the heart of decision-making. This is a role for someone who doesn't accept "the way it's always been done." We want innovation, forward-thinking leadership, and a proactive approach to continuous improvement. Key Responsibilities Lead and be accountable for operational delivery of the Response Repairs Service across London. Drive service excellence, ensuring high-quality outcomes and strong customer satisfaction. Ensure services are commercially sound, cost-effective and deliver value for money. Oversee financial forecasting, reconciliation and budget management in partnership with senior leaders and finance colleagues. Collaborate with internal stakeholders and resident panels to strengthen relationships and service outcomes. Lead complaint handling processes, ensuring learning and service improvement is embedded. Foster a culture of performance, accountability and continuous improvement. Working Arrangements You will be based in the London office (or main offices) a minimum of three days per week to collaborate closely with colleagues. The remaining two days can be worked flexibly from another office location or from home, depending on operational needs. A flexible and responsive approach is essential. About the Organisation We are a large housing provider managing over 58,000 homes and community assets, serving more than 113,000 customers across the South of England. Our vision is that everyone has the right to a safe, warm, sustainable home in a community where they can belong, grow and thrive. Over the next decade we are: Investing significantly in existing homes to improve building safety and energy efficiency. Delivering thousands of new homes to meet housing demand. Investing in communities to create opportunity and tackle local challenges. Strengthening our regional presence to ensure services are visible, accountable and locally connected. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Mar 02, 2026
Full time
Your New Role Are you a strategic leader with a passion for operational excellence and commercial performance? Do you bring strong experience in repairs and maintenance alongside robust financial oversight? If so, this could be your next move. Our repairs and maintenance service is expanding, delivering more across our property portfolio as we strive to lead our sector in customer service. We are looking for a Senior Operations Manager to play a pivotal role in ensuring the efficiency, performance and profitability of our response repairs service across London. You will be accountable for the delivery of a high-quality, customer-focused Response Repairs Service, including oversight of complaint handling. Leading a dedicated and high-performing team, you will ensure services are delivered with a strong commercial mindset while always keeping residents at the heart of decision-making. This is a role for someone who doesn't accept "the way it's always been done." We want innovation, forward-thinking leadership, and a proactive approach to continuous improvement. Key Responsibilities Lead and be accountable for operational delivery of the Response Repairs Service across London. Drive service excellence, ensuring high-quality outcomes and strong customer satisfaction. Ensure services are commercially sound, cost-effective and deliver value for money. Oversee financial forecasting, reconciliation and budget management in partnership with senior leaders and finance colleagues. Collaborate with internal stakeholders and resident panels to strengthen relationships and service outcomes. Lead complaint handling processes, ensuring learning and service improvement is embedded. Foster a culture of performance, accountability and continuous improvement. Working Arrangements You will be based in the London office (or main offices) a minimum of three days per week to collaborate closely with colleagues. The remaining two days can be worked flexibly from another office location or from home, depending on operational needs. A flexible and responsive approach is essential. About the Organisation We are a large housing provider managing over 58,000 homes and community assets, serving more than 113,000 customers across the South of England. Our vision is that everyone has the right to a safe, warm, sustainable home in a community where they can belong, grow and thrive. Over the next decade we are: Investing significantly in existing homes to improve building safety and energy efficiency. Delivering thousands of new homes to meet housing demand. Investing in communities to create opportunity and tackle local challenges. Strengthening our regional presence to ensure services are visible, accountable and locally connected. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Lettings Manager - Manchester Permanent Who we are MCR Property Group is a leading independent real estate investment and development company with a strong UK presence, operating from offices in London, Manchester, Birmingham, and Glasgow. The business focuses on the delivery of new residential and industrial developments alongside the active management of a diverse and growing portfolio, which currently includes approximately 5,000 residential plots and commercial and industrial assets in excess of £2 billion. Who we are looking for As part of continued growth, MCR is seeking a Lettings Manager to join its Manchester office. This is an excellent opportunity to join a fast-paced and thriving business that offers genuine scope for progression and development. The successful candidate will play a key role in supporting MCR's mission to create long-term value across its residential portfolio while delivering a high-quality service to occupiers and stakeholders. The Lettings Manager will be responsible for implementing a strategic lettings plan across Manchester, including properties within the Airport, ensuring the timely and effective letting of all vacant units. This will include developing and maintaining strong working relationships with external letting agents, overseeing apartment lettings activity, and producing regular performance analysis to support commercial decision-making. The role will also involve close involvement in block management activity, ensuring compliance standards are met and occupier issues are handled promptly and professionally. Operational responsibilities will include the management of rent collection and credit control processes, liaison with the accounts team regarding payments and receipts, and the creation of purchase orders, cheque requests, and credit notes. The role will oversee the logging and coordination of maintenance issues, arranging repairs and services through both in-house and third-party contractors, while ensuring properties are well maintained and costs remain tightly controlled. Responsibility for administration, filing, health and safety compliance, and aftersales interaction also forms a key part of the role. The successful candidate will bring a minimum of two years' experience within lettings management, with a proven ability to develop and grow an existing lettings function. They will demonstrate a strong understanding of property maintenance, contractor management, and service charge structures, alongside the ability to deal confidently with ad hoc issues and unforeseen operational challenges. The role requires an individual who can work independently with minimal supervision, while also collaborating effectively with the wider property management division to ensure seamless service delivery. Applicants must be willing to travel across the UK as required and will ideally hold IRPM qualification or be working towards it. A proactive mindset, strong organisational skills, and a commitment to maintaining high operational and customer service standards are essential for success in this role. JBRP1_UKTJ
Mar 02, 2026
Full time
Lettings Manager - Manchester Permanent Who we are MCR Property Group is a leading independent real estate investment and development company with a strong UK presence, operating from offices in London, Manchester, Birmingham, and Glasgow. The business focuses on the delivery of new residential and industrial developments alongside the active management of a diverse and growing portfolio, which currently includes approximately 5,000 residential plots and commercial and industrial assets in excess of £2 billion. Who we are looking for As part of continued growth, MCR is seeking a Lettings Manager to join its Manchester office. This is an excellent opportunity to join a fast-paced and thriving business that offers genuine scope for progression and development. The successful candidate will play a key role in supporting MCR's mission to create long-term value across its residential portfolio while delivering a high-quality service to occupiers and stakeholders. The Lettings Manager will be responsible for implementing a strategic lettings plan across Manchester, including properties within the Airport, ensuring the timely and effective letting of all vacant units. This will include developing and maintaining strong working relationships with external letting agents, overseeing apartment lettings activity, and producing regular performance analysis to support commercial decision-making. The role will also involve close involvement in block management activity, ensuring compliance standards are met and occupier issues are handled promptly and professionally. Operational responsibilities will include the management of rent collection and credit control processes, liaison with the accounts team regarding payments and receipts, and the creation of purchase orders, cheque requests, and credit notes. The role will oversee the logging and coordination of maintenance issues, arranging repairs and services through both in-house and third-party contractors, while ensuring properties are well maintained and costs remain tightly controlled. Responsibility for administration, filing, health and safety compliance, and aftersales interaction also forms a key part of the role. The successful candidate will bring a minimum of two years' experience within lettings management, with a proven ability to develop and grow an existing lettings function. They will demonstrate a strong understanding of property maintenance, contractor management, and service charge structures, alongside the ability to deal confidently with ad hoc issues and unforeseen operational challenges. The role requires an individual who can work independently with minimal supervision, while also collaborating effectively with the wider property management division to ensure seamless service delivery. Applicants must be willing to travel across the UK as required and will ideally hold IRPM qualification or be working towards it. A proactive mindset, strong organisational skills, and a commitment to maintaining high operational and customer service standards are essential for success in this role. JBRP1_UKTJ
Property Manager Taunton, Somerset £27,000 £35,000 per annum The Role As Property Manager, you will take ownership of a dedicated portfolio of managed properties, allowing you to build long-term relationships with landlords, tenants, and contractors. You will be responsible for the day-to-day management of properties, ensuring compliance, maintenance, and customer satisfaction at all times. The role requires someone who can work independently, manage competing priorities, and consistently deliver a high standard of service. Key Responsibilities Manage property maintenance issues efficiently and cost-effectively Diagnose maintenance requirements in line with internal systems and procedures Maintain accurate and compliant tenancy records Act as a key point of contact for landlords, tenants, contractors, and internal stakeholders Handle enquiries professionally via phone, email, and in person Resolve complaints within agreed authority levels and escalate when required Ensure compliance with industry legislation and internal regulations Monitor health & safety requirements, including fire risk assessments Build and maintain strong relationships with contractors Manage keys and oversee their release and tracking Understand eviction processes and statutory notice requirements Review invoices and quotations for accuracy Essential Experience & Skills Minimum 12 months experience in property management or a lettings environment Strong customer service background Highly organised with excellent attention to detail Confident communicator with strong written and verbal skills Good IT and administrative skills Ability to work independently and as part of a team Full UK driving licence and access to own vehicle Personal Attributes Positive, professional, and solutions-focused mindset Strong time management and organisational skills Friendly, approachable, and customer-focused Flexible and adaptable approach Strong negotiation and conflict resolution skills Committed to continuous learning and personal development Whats on Offer Competitive salary of £27,000 £35,000 No weekend working 28 days holiday including Bank Holidays Additional leave, including time off at Christmas and on your birthday Personal development budget and ongoing professional training Company pension and profit-sharing scheme Free on-site parking Regular team events Supportive, collaborative working environment within a local independent business JBRP1_UKTJ
Mar 02, 2026
Full time
Property Manager Taunton, Somerset £27,000 £35,000 per annum The Role As Property Manager, you will take ownership of a dedicated portfolio of managed properties, allowing you to build long-term relationships with landlords, tenants, and contractors. You will be responsible for the day-to-day management of properties, ensuring compliance, maintenance, and customer satisfaction at all times. The role requires someone who can work independently, manage competing priorities, and consistently deliver a high standard of service. Key Responsibilities Manage property maintenance issues efficiently and cost-effectively Diagnose maintenance requirements in line with internal systems and procedures Maintain accurate and compliant tenancy records Act as a key point of contact for landlords, tenants, contractors, and internal stakeholders Handle enquiries professionally via phone, email, and in person Resolve complaints within agreed authority levels and escalate when required Ensure compliance with industry legislation and internal regulations Monitor health & safety requirements, including fire risk assessments Build and maintain strong relationships with contractors Manage keys and oversee their release and tracking Understand eviction processes and statutory notice requirements Review invoices and quotations for accuracy Essential Experience & Skills Minimum 12 months experience in property management or a lettings environment Strong customer service background Highly organised with excellent attention to detail Confident communicator with strong written and verbal skills Good IT and administrative skills Ability to work independently and as part of a team Full UK driving licence and access to own vehicle Personal Attributes Positive, professional, and solutions-focused mindset Strong time management and organisational skills Friendly, approachable, and customer-focused Flexible and adaptable approach Strong negotiation and conflict resolution skills Committed to continuous learning and personal development Whats on Offer Competitive salary of £27,000 £35,000 No weekend working 28 days holiday including Bank Holidays Additional leave, including time off at Christmas and on your birthday Personal development budget and ongoing professional training Company pension and profit-sharing scheme Free on-site parking Regular team events Supportive, collaborative working environment within a local independent business JBRP1_UKTJ
Shape Wiltshires Future Two Exciting Roles in Estates & Development Wiltshire Councils Estates & Development Service is at the heart of property management and development excellence. We manage a diverse portfolio, from operational offices to a 4,750-acre rural estate, delivering strategic acquisitions, disposals, and value-driven initiatives that support housing, sustainability, and community development. We are recruiting for two distinct roles under our career grade framework, which offers clear progression and professional development opportunities. As aSenior Estates Manager, you will lead a team of surveyors, manage surplus asset disposal, and oversee complex projects that deliver efficiency savings. You will drive strategic estate management across a varied caseload, ensuring optimal returns from our investment portfolio and influencing key decisions. As anEstates Surveyor, you have a dedicated caseloadworking on acquisitions, disposals, portfolio management, supporting housing initiatives and the transfer of assets to Town and Parish Councils. You will help shape policies on land disposal, property rights, and cost recovery, applying logical and pragmatic thinking to deliver results. Both roles require a degree in Estate Management and RICS qualification or equivalent experience. For the Senior Estates Manager position, proven leadership experience and the ability to manage multi-disciplinary projects are essential. Strong organisational skills, commercial awareness, and the ability to communicate complex issues to diverse stakeholders are qualities we value highly. N.B.Please ensure your CV clearly states the position(s) you are applying for. If you are applying for more than one role, specify both. Joining us means working on impactful projects that shape Wiltshires future, with the Estates Surveyor rolebenefiting from a career grade framework that supports your growth, and managing a portfolio that offers variety and challenge every day. We also provide a competitive package, local government benefits, and flexible working options. Ready to make a difference? Apply now and help us deliver property management and development excellence for Wiltshire. JBRP1_UKTJ
Mar 02, 2026
Full time
Shape Wiltshires Future Two Exciting Roles in Estates & Development Wiltshire Councils Estates & Development Service is at the heart of property management and development excellence. We manage a diverse portfolio, from operational offices to a 4,750-acre rural estate, delivering strategic acquisitions, disposals, and value-driven initiatives that support housing, sustainability, and community development. We are recruiting for two distinct roles under our career grade framework, which offers clear progression and professional development opportunities. As aSenior Estates Manager, you will lead a team of surveyors, manage surplus asset disposal, and oversee complex projects that deliver efficiency savings. You will drive strategic estate management across a varied caseload, ensuring optimal returns from our investment portfolio and influencing key decisions. As anEstates Surveyor, you have a dedicated caseloadworking on acquisitions, disposals, portfolio management, supporting housing initiatives and the transfer of assets to Town and Parish Councils. You will help shape policies on land disposal, property rights, and cost recovery, applying logical and pragmatic thinking to deliver results. Both roles require a degree in Estate Management and RICS qualification or equivalent experience. For the Senior Estates Manager position, proven leadership experience and the ability to manage multi-disciplinary projects are essential. Strong organisational skills, commercial awareness, and the ability to communicate complex issues to diverse stakeholders are qualities we value highly. N.B.Please ensure your CV clearly states the position(s) you are applying for. If you are applying for more than one role, specify both. Joining us means working on impactful projects that shape Wiltshires future, with the Estates Surveyor rolebenefiting from a career grade framework that supports your growth, and managing a portfolio that offers variety and challenge every day. We also provide a competitive package, local government benefits, and flexible working options. Ready to make a difference? Apply now and help us deliver property management and development excellence for Wiltshire. JBRP1_UKTJ
Shape Wiltshires Future Two Exciting Roles in Estates & Development Wiltshire Councils Estates & Development Service is at the heart of property management and development excellence. We manage a diverse portfolio, from operational offices to a 4,750-acre rural estate, delivering strategic acquisitions, disposals, and value-driven initiatives that support housing, sustainability, and community development. We are recruiting for two distinct roles under our career grade framework, which offers clear progression and professional development opportunities. As aSenior Estates Manager, you will lead a team of surveyors, manage surplus asset disposal, and oversee complex projects that deliver efficiency savings. You will drive strategic estate management across a varied caseload, ensuring optimal returns from our investment portfolio and influencing key decisions. As anEstates Surveyor, you have a dedicated caseloadworking on acquisitions, disposals, portfolio management, supporting housing initiatives and the transfer of assets to Town and Parish Councils. You will help shape policies on land disposal, property rights, and cost recovery, applying logical and pragmatic thinking to deliver results. Both roles require a degree in Estate Management and RICS qualification or equivalent experience. For the Senior Estates Manager position, proven leadership experience and the ability to manage multi-disciplinary projects are essential. Strong organisational skills, commercial awareness, and the ability to communicate complex issues to diverse stakeholders are qualities we value highly. N.B.Please ensure your CV clearly states the position(s) you are applying for. If you are applying for more than one role, specify both. Joining us means working on impactful projects that shape Wiltshires future, with the Estates Surveyor rolebenefiting from a career grade framework that supports your growth, and managing a portfolio that offers variety and challenge every day. We also provide a competitive package, local government benefits, and flexible working options. Ready to make a difference? Apply now and help us deliver property management and development excellence for Wiltshire. JBRP1_UKTJ
Mar 02, 2026
Full time
Shape Wiltshires Future Two Exciting Roles in Estates & Development Wiltshire Councils Estates & Development Service is at the heart of property management and development excellence. We manage a diverse portfolio, from operational offices to a 4,750-acre rural estate, delivering strategic acquisitions, disposals, and value-driven initiatives that support housing, sustainability, and community development. We are recruiting for two distinct roles under our career grade framework, which offers clear progression and professional development opportunities. As aSenior Estates Manager, you will lead a team of surveyors, manage surplus asset disposal, and oversee complex projects that deliver efficiency savings. You will drive strategic estate management across a varied caseload, ensuring optimal returns from our investment portfolio and influencing key decisions. As anEstates Surveyor, you have a dedicated caseloadworking on acquisitions, disposals, portfolio management, supporting housing initiatives and the transfer of assets to Town and Parish Councils. You will help shape policies on land disposal, property rights, and cost recovery, applying logical and pragmatic thinking to deliver results. Both roles require a degree in Estate Management and RICS qualification or equivalent experience. For the Senior Estates Manager position, proven leadership experience and the ability to manage multi-disciplinary projects are essential. Strong organisational skills, commercial awareness, and the ability to communicate complex issues to diverse stakeholders are qualities we value highly. N.B.Please ensure your CV clearly states the position(s) you are applying for. If you are applying for more than one role, specify both. Joining us means working on impactful projects that shape Wiltshires future, with the Estates Surveyor rolebenefiting from a career grade framework that supports your growth, and managing a portfolio that offers variety and challenge every day. We also provide a competitive package, local government benefits, and flexible working options. Ready to make a difference? Apply now and help us deliver property management and development excellence for Wiltshire. JBRP1_UKTJ
Are you a proactive and detail-oriented property professional looking for a new challenge? Would you thrive in a role where you have real autonomy, acting as the key point of contact for clients and tenants alike? We have an exciting opportunity for an experienced Residential Block Manager to join a well-regarded Midlands-based organisation, going through a period of real growth. As a Residential Block Manager, you will take responsibility for a portfolio of 500 residential units spanning 15 blocks across the Midlands. This varied and fast-paced role will see you managing the day-to-day operations, ensuring legal and health and safety compliance, and delivering exceptional service to leaseholders and tenants. Your responsibilities will include: Overseeing maintenance, repairs, and property inspections, ensuring all works are completed efficiently and cost-effectively. Acting as the main point of contact for tenants and leaseholders, addressing queries with professionalism and empathy. Preparing budgets, monitoring service charge accounts, and ensuring financial obligations are met. Managing tenant communications and maintaining accurate property records. The ideal candidate will have experience in property or block management, along with: A proactive, solution-oriented approach. An understanding and experience managing high-rise buildings (over 18 metres) Strong understanding of leasehold property management, service charge budgeting and relevant legislation. Exceptional communication and organisational skills. A full, clean UK driving license and access to your own vehicle (essential for site visits). Familiarity with property management software and relevant regulations. Property related qualification. This forward-thinking business offers a competitive salary, training and development opportunities, office parking, and a generous holiday allowance of 25 days plus additional leave over Christmas. If youre ready to take the next step in your career and join a collaborative, people-focused team, wed love to hear from you. SimkissGuy Recruitment is acting as a recruitment agency for the purpose of this vacancy. By sending your CV to us, you hereby consent for us to contact you in relation to recruitment. We are an equal opportunities employer who welcomes applications from all. We will be in touch within 3 working days if we would like to discuss your CV and experience further. If you do not hear from us within that time then you have unfortunately been unsuccessful in your application for this particular vacancy. We would welcome further applications from you for roles that may be more suited to your skills and experience. JBRP1_UKTJ
Mar 02, 2026
Full time
Are you a proactive and detail-oriented property professional looking for a new challenge? Would you thrive in a role where you have real autonomy, acting as the key point of contact for clients and tenants alike? We have an exciting opportunity for an experienced Residential Block Manager to join a well-regarded Midlands-based organisation, going through a period of real growth. As a Residential Block Manager, you will take responsibility for a portfolio of 500 residential units spanning 15 blocks across the Midlands. This varied and fast-paced role will see you managing the day-to-day operations, ensuring legal and health and safety compliance, and delivering exceptional service to leaseholders and tenants. Your responsibilities will include: Overseeing maintenance, repairs, and property inspections, ensuring all works are completed efficiently and cost-effectively. Acting as the main point of contact for tenants and leaseholders, addressing queries with professionalism and empathy. Preparing budgets, monitoring service charge accounts, and ensuring financial obligations are met. Managing tenant communications and maintaining accurate property records. The ideal candidate will have experience in property or block management, along with: A proactive, solution-oriented approach. An understanding and experience managing high-rise buildings (over 18 metres) Strong understanding of leasehold property management, service charge budgeting and relevant legislation. Exceptional communication and organisational skills. A full, clean UK driving license and access to your own vehicle (essential for site visits). Familiarity with property management software and relevant regulations. Property related qualification. This forward-thinking business offers a competitive salary, training and development opportunities, office parking, and a generous holiday allowance of 25 days plus additional leave over Christmas. If youre ready to take the next step in your career and join a collaborative, people-focused team, wed love to hear from you. SimkissGuy Recruitment is acting as a recruitment agency for the purpose of this vacancy. By sending your CV to us, you hereby consent for us to contact you in relation to recruitment. We are an equal opportunities employer who welcomes applications from all. We will be in touch within 3 working days if we would like to discuss your CV and experience further. If you do not hear from us within that time then you have unfortunately been unsuccessful in your application for this particular vacancy. We would welcome further applications from you for roles that may be more suited to your skills and experience. JBRP1_UKTJ
Facilities Project Manager - Temporary (up to 2 years) Salary: £44,586 - £52,454 (dependent on experience) Contract Type: Temporary - Fixed Term Contract or Secondment Hours: Full Time Additional Information: 40 hours per week Location: Poole, Dorset, England Closing Date: 08-03-2026 Reference: 21249 About us Our Lifeboat crews and Lifeguards need a dedicated, professional and talented team behind them so whatever the weather, they can operate to the highest standards and save lives at sea. Some of the benefits - £44,586 - £52,454 (dependent on experience) - Flexible working - 26 days annual leave, plus Bank Holidays (pro rata) - Outstanding pension scheme (contributions of up to 16% of basic salary) - Life assurance - Health scheme Your role An exciting opportunity has arisen for a Facilities/Construction Project Manager on our Poole Campus Optimisation Programme. This is a multi-year programme to create a more cost effective, safe, sustainable, and engaging campus. The successful candidate will lead and manage multiple refurbishment, construction, and demolition projects within the organisations estate. From budgeting and planning to execution and delivery, youll manage timelines, resources, and stakeholders to ensure work is completed safely, efficiently, and to the highest standards. Key Responsibilities Construction Management - Scope, tender, and manage construction works, ensuring they are delivered safely, on time and within budget. - Coordinate with architects, engineers, contractors, and stakeholders. - Manage contractors and consultants on site and oversee adherence to CDM regulations. Legal and Compliance Oversight - Ensure all construction works are compliant with relevant property, planning, health & safety, and environmental legislation. - Lead on legal due diligence, title reviews, land registry matters, and resolution of encumbrances or easements. Stakeholder Engagement - Work with internal departments (legal, finance, facilities) and external stakeholders (planning authorities, building control, utilities, tenants) to progress projects effectively. - Communicate project status, risks, and decisions to executive stakeholders and board members as required. Risk and Project Management - Develop and manage project plans, budgets, risk registers, and timelines for each disposal and demolition project. - Implement governance processes and reporting frameworks. About you The successful candidate will have proven experience managing consultants, contractors, and multi-disciplinary teams on projects related to commercial property. Youll have demonstrable understanding of building services, construction processes, and health & safety legislation, and specifically the CDM Regulations, plus working knowledge of NEC/JCT contracts, fire safety legislation and building control requirements. With a proven mix of project management and people skills, you will be someone who leads with integrity and consideration. Youll have excellent communication, analytical, and problem-solving skills to help identify and resolve project risks and issues. If you have the necessary qualities, skills and experience, and want to be part of a team where your efforts contribute to saving even more lives, then we would love to hear from you. Safeguarding The RNLI is committed to safeguarding; protecting a persons health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out, dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process). Diversity at the RNLI Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One. JBRP1_UKTJ
Mar 02, 2026
Full time
Facilities Project Manager - Temporary (up to 2 years) Salary: £44,586 - £52,454 (dependent on experience) Contract Type: Temporary - Fixed Term Contract or Secondment Hours: Full Time Additional Information: 40 hours per week Location: Poole, Dorset, England Closing Date: 08-03-2026 Reference: 21249 About us Our Lifeboat crews and Lifeguards need a dedicated, professional and talented team behind them so whatever the weather, they can operate to the highest standards and save lives at sea. Some of the benefits - £44,586 - £52,454 (dependent on experience) - Flexible working - 26 days annual leave, plus Bank Holidays (pro rata) - Outstanding pension scheme (contributions of up to 16% of basic salary) - Life assurance - Health scheme Your role An exciting opportunity has arisen for a Facilities/Construction Project Manager on our Poole Campus Optimisation Programme. This is a multi-year programme to create a more cost effective, safe, sustainable, and engaging campus. The successful candidate will lead and manage multiple refurbishment, construction, and demolition projects within the organisations estate. From budgeting and planning to execution and delivery, youll manage timelines, resources, and stakeholders to ensure work is completed safely, efficiently, and to the highest standards. Key Responsibilities Construction Management - Scope, tender, and manage construction works, ensuring they are delivered safely, on time and within budget. - Coordinate with architects, engineers, contractors, and stakeholders. - Manage contractors and consultants on site and oversee adherence to CDM regulations. Legal and Compliance Oversight - Ensure all construction works are compliant with relevant property, planning, health & safety, and environmental legislation. - Lead on legal due diligence, title reviews, land registry matters, and resolution of encumbrances or easements. Stakeholder Engagement - Work with internal departments (legal, finance, facilities) and external stakeholders (planning authorities, building control, utilities, tenants) to progress projects effectively. - Communicate project status, risks, and decisions to executive stakeholders and board members as required. Risk and Project Management - Develop and manage project plans, budgets, risk registers, and timelines for each disposal and demolition project. - Implement governance processes and reporting frameworks. About you The successful candidate will have proven experience managing consultants, contractors, and multi-disciplinary teams on projects related to commercial property. Youll have demonstrable understanding of building services, construction processes, and health & safety legislation, and specifically the CDM Regulations, plus working knowledge of NEC/JCT contracts, fire safety legislation and building control requirements. With a proven mix of project management and people skills, you will be someone who leads with integrity and consideration. Youll have excellent communication, analytical, and problem-solving skills to help identify and resolve project risks and issues. If you have the necessary qualities, skills and experience, and want to be part of a team where your efforts contribute to saving even more lives, then we would love to hear from you. Safeguarding The RNLI is committed to safeguarding; protecting a persons health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out, dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process). Diversity at the RNLI Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One. JBRP1_UKTJ
The purpose of this role is to ensure that delegated Projects (contracts) site services provided by the PFI Project Company (Project Co) meet the needs of tenants, patients, and visitors across their assigned PFI site portfolio in accordance with the Project Agreement, policies and procedures, legislation, and statutory requirements. This will include: Design of performance monitoring systems. Obtaining tenders from Project Co for Variations. Liaison with consultants, statutory bodies, Ten Main duties of the job Responsible for the management of activities within their assigned portfolio of properties including tenant liaison, chair meetings, briefings, or providing training sessions for colleagues and contractors. Planning and organising complex activities requiring formulation, adjustments. Management of site specific action plans, ensuring timely updates are provided to appropriate stakeholders. Making judgements across wide range of Project Agreement issues, considering legislation, Health & Safety, and conflicting demands. Management of the process for site based queries and issues ensuring that all are logged via the Project Co. helpdesk in accordance with Schedule 14. Responsible for ensuring that Variations and Small Works are being processed and delivered within agreed Service Level Agreements (SLAs) as per the Project Agreement Contributing to review and development of Project Agreement specific policies. To lead on and co ordinate a program of inspections and checks with service teams and contractors to include building audits, surveys and compliance activities to ensure that services are being delivered in line with the Project Agreement. Ensure that any performance issues to be actioned are identified and resolved and that risks are mitigated through the Project Co Helpdesk About us NHS Property Services Ltd is one of the largest property owners in the UK, with a £3 billion asset portfolio, some 4,000 properties, 3,000 employees and an annual income of over £700 million. Established in April 2013, the company is a limited company but also part of the wider NHS family. Having inherited responsibility for the facilities and property management functions previously managed by NHS primary care trusts and strategic health authorities, we own and run properties that range from listed buildings and former workhouses through to award winning, state of the art integrated health campuses. Our aim is to deliver a fit for purpose estate in partnership with NHS organisations, generating cost efficiencies that will benefit our tenants, patients and the wider health economy. Job responsibilities We have a fantastic opportunity for a Contracts Manager (PFI) to join our team based in the South West. The salary on offer starts from £40,000 with a £3,000 car allowance and a 10% performance based bonus. This is a remote role requiring site attendance in Cornwall, Devon, Somerset and Wiltshire. The ideal candidate will be based on the M5 corridor between Exeter and Weston super Mare. The Contracts Manager is responsible for managing day to day relationships with the tenants of NHSPS. The Contracts Manager will ensure that all requests for Service and Building Variations, Small Works requests across their assigned portfolio are received and processed in line with the Project Agreement and will respond and address day to day customer queries and issues. You will be the first point of contact for key stakeholder and as such must be able to demonstrate great customer skills and be able to support with all queries and issues. This is an excellent opportunity for a candidate with a property background looking to expand their understanding of contract management. What you will bring to the role: A background in Facilities or Property management Adaptability and problem solving skills Must have a full driving licence and access to a vehicle PFI expereince is desired but not essential What we can offer you We understand how important life is outside of work so, as a competitive salary we will also offer: 27 days annual leave + 8 days bank holiday with the option to buy additional weeks leave. A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities. Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework. Company wide Colleague Referral Scheme SMART Pension contribution into which the company will contribute up to 6% A range of flexible benefits including NHS retail discounts and Cycle to Work Scheme. We have a great Colleague Assistance Programme and offer support for all areas of life. An organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it's important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference.We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential. Person Specification Qualifications IOSH Managing Safely or relevant qualification in Facilities Management, Property Management, or equivalent proven experience. Experience Broad FM and/or property experience Experienced in Health and Safety management and associated safe systems of work. Ability to work as part of a team but also capable of working independently within appropriate Delivery guidelines. Demonstrable experience in dealing with Customers, Partners, and the public. Dealing with sensitive and confidential information. Experienced inworking with budgets Experienced in of supplier management. Experienced in dealing with complex FM related issues and challenging situations. Management and co ordination of onsite contractor and suppliers (Pre, during & post working activities) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Mar 02, 2026
Full time
The purpose of this role is to ensure that delegated Projects (contracts) site services provided by the PFI Project Company (Project Co) meet the needs of tenants, patients, and visitors across their assigned PFI site portfolio in accordance with the Project Agreement, policies and procedures, legislation, and statutory requirements. This will include: Design of performance monitoring systems. Obtaining tenders from Project Co for Variations. Liaison with consultants, statutory bodies, Ten Main duties of the job Responsible for the management of activities within their assigned portfolio of properties including tenant liaison, chair meetings, briefings, or providing training sessions for colleagues and contractors. Planning and organising complex activities requiring formulation, adjustments. Management of site specific action plans, ensuring timely updates are provided to appropriate stakeholders. Making judgements across wide range of Project Agreement issues, considering legislation, Health & Safety, and conflicting demands. Management of the process for site based queries and issues ensuring that all are logged via the Project Co. helpdesk in accordance with Schedule 14. Responsible for ensuring that Variations and Small Works are being processed and delivered within agreed Service Level Agreements (SLAs) as per the Project Agreement Contributing to review and development of Project Agreement specific policies. To lead on and co ordinate a program of inspections and checks with service teams and contractors to include building audits, surveys and compliance activities to ensure that services are being delivered in line with the Project Agreement. Ensure that any performance issues to be actioned are identified and resolved and that risks are mitigated through the Project Co Helpdesk About us NHS Property Services Ltd is one of the largest property owners in the UK, with a £3 billion asset portfolio, some 4,000 properties, 3,000 employees and an annual income of over £700 million. Established in April 2013, the company is a limited company but also part of the wider NHS family. Having inherited responsibility for the facilities and property management functions previously managed by NHS primary care trusts and strategic health authorities, we own and run properties that range from listed buildings and former workhouses through to award winning, state of the art integrated health campuses. Our aim is to deliver a fit for purpose estate in partnership with NHS organisations, generating cost efficiencies that will benefit our tenants, patients and the wider health economy. Job responsibilities We have a fantastic opportunity for a Contracts Manager (PFI) to join our team based in the South West. The salary on offer starts from £40,000 with a £3,000 car allowance and a 10% performance based bonus. This is a remote role requiring site attendance in Cornwall, Devon, Somerset and Wiltshire. The ideal candidate will be based on the M5 corridor between Exeter and Weston super Mare. The Contracts Manager is responsible for managing day to day relationships with the tenants of NHSPS. The Contracts Manager will ensure that all requests for Service and Building Variations, Small Works requests across their assigned portfolio are received and processed in line with the Project Agreement and will respond and address day to day customer queries and issues. You will be the first point of contact for key stakeholder and as such must be able to demonstrate great customer skills and be able to support with all queries and issues. This is an excellent opportunity for a candidate with a property background looking to expand their understanding of contract management. What you will bring to the role: A background in Facilities or Property management Adaptability and problem solving skills Must have a full driving licence and access to a vehicle PFI expereince is desired but not essential What we can offer you We understand how important life is outside of work so, as a competitive salary we will also offer: 27 days annual leave + 8 days bank holiday with the option to buy additional weeks leave. A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities. Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework. Company wide Colleague Referral Scheme SMART Pension contribution into which the company will contribute up to 6% A range of flexible benefits including NHS retail discounts and Cycle to Work Scheme. We have a great Colleague Assistance Programme and offer support for all areas of life. An organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it's important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference.We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential. Person Specification Qualifications IOSH Managing Safely or relevant qualification in Facilities Management, Property Management, or equivalent proven experience. Experience Broad FM and/or property experience Experienced in Health and Safety management and associated safe systems of work. Ability to work as part of a team but also capable of working independently within appropriate Delivery guidelines. Demonstrable experience in dealing with Customers, Partners, and the public. Dealing with sensitive and confidential information. Experienced inworking with budgets Experienced in of supplier management. Experienced in dealing with complex FM related issues and challenging situations. Management and co ordination of onsite contractor and suppliers (Pre, during & post working activities) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Cost Manager (Infrastructure) - London Recruiting at Cost Manager & Senior Cost Manager levels Global Consultancy Career-Defining Opportunity Our client, a world-renowned consultancy operating across real estate, infrastructure, energy, and natural resources, is seeking ambitious Cost Managers / Cost Consultants to join their expanding London Infrastructure division click apply for full job details
Mar 02, 2026
Full time
Cost Manager (Infrastructure) - London Recruiting at Cost Manager & Senior Cost Manager levels Global Consultancy Career-Defining Opportunity Our client, a world-renowned consultancy operating across real estate, infrastructure, energy, and natural resources, is seeking ambitious Cost Managers / Cost Consultants to join their expanding London Infrastructure division click apply for full job details
Estate Manager Full time, perm Kidderminster Company Overview: A well-established industrial and manufacturing organisation with multiple UK sites, delivering complex engineering and manufacturing operations. The company is recognised for its high standards of safety, compliance, and operational excellence, providing a secure and efficient working environment for all personnel. Role Overview: The Estate Manager will report to the Facilities & Security Manager and will be responsible for managing personnel and service partners to ensure a legally compliant, safe, and secure working environment. The role focuses on team management, operational performance, and delivery of facilities services to meet stakeholder objectives. Key Responsibilities: Ensure the site, services, infrastructure, and buildings are maintained to a high standard to support the health, safety, and well-being of all personnel. Ensure the facility meets corporate policies, legislative regulations, and health & safety requirements. Manage all aspects of building functions to ensure operational efficiency and functionality. Oversee building projects and renovations, including installations, refurbishments, renovations, and new builds. Respond appropriately to emergencies or urgent issues and manage outcomes effectively. Manage in-house teams and service partners, monitoring performance against agreed SLAs. Maintain strong stakeholder and customer relationships, managing expectations professionally. Develop strategies to improve efficiency and reduce costs in line with business objectives. Lead change initiatives to minimise disruption to core activities. Provide guidance and direction to the team, ensuring alignment with organisational goals. Plan and develop resources to meet site and organisational commitments. Train and develop team members to foster a robust and supportive function. Undertake additional duties as required to support the efficient operation of the site. Essential Experience & Qualifications: HNC or HND in Mechanical or Electrical Engineering (modern apprenticeship advantageous but not essential). Proven facilities management experience in an industrial or manufacturing environment. Experience working with CAFM systems. Experience managing both Soft and Hard FM service providers. Desirable Qualifications & Experience: IOSH certification. Green or Black Belt certification. Knowledge of continuous improvement techniques (Kaizen, Lean, Six Sigma, RCA). Knowledge of building processes, construction principles, and relevant legislation. Person Specification: Strong problem-solving and troubleshooting skills. Project and programme management capabilities. Excellent verbal and written communication skills. Computer literate. Applications: Candidates with a proven track record in industrial facilities management, team leadership, and mechanical/estate operations are encouraged to apply. JBRP1_UKTJ
Mar 02, 2026
Full time
Estate Manager Full time, perm Kidderminster Company Overview: A well-established industrial and manufacturing organisation with multiple UK sites, delivering complex engineering and manufacturing operations. The company is recognised for its high standards of safety, compliance, and operational excellence, providing a secure and efficient working environment for all personnel. Role Overview: The Estate Manager will report to the Facilities & Security Manager and will be responsible for managing personnel and service partners to ensure a legally compliant, safe, and secure working environment. The role focuses on team management, operational performance, and delivery of facilities services to meet stakeholder objectives. Key Responsibilities: Ensure the site, services, infrastructure, and buildings are maintained to a high standard to support the health, safety, and well-being of all personnel. Ensure the facility meets corporate policies, legislative regulations, and health & safety requirements. Manage all aspects of building functions to ensure operational efficiency and functionality. Oversee building projects and renovations, including installations, refurbishments, renovations, and new builds. Respond appropriately to emergencies or urgent issues and manage outcomes effectively. Manage in-house teams and service partners, monitoring performance against agreed SLAs. Maintain strong stakeholder and customer relationships, managing expectations professionally. Develop strategies to improve efficiency and reduce costs in line with business objectives. Lead change initiatives to minimise disruption to core activities. Provide guidance and direction to the team, ensuring alignment with organisational goals. Plan and develop resources to meet site and organisational commitments. Train and develop team members to foster a robust and supportive function. Undertake additional duties as required to support the efficient operation of the site. Essential Experience & Qualifications: HNC or HND in Mechanical or Electrical Engineering (modern apprenticeship advantageous but not essential). Proven facilities management experience in an industrial or manufacturing environment. Experience working with CAFM systems. Experience managing both Soft and Hard FM service providers. Desirable Qualifications & Experience: IOSH certification. Green or Black Belt certification. Knowledge of continuous improvement techniques (Kaizen, Lean, Six Sigma, RCA). Knowledge of building processes, construction principles, and relevant legislation. Person Specification: Strong problem-solving and troubleshooting skills. Project and programme management capabilities. Excellent verbal and written communication skills. Computer literate. Applications: Candidates with a proven track record in industrial facilities management, team leadership, and mechanical/estate operations are encouraged to apply. JBRP1_UKTJ
Consol is a growing national tanning brand with 57 studios nationwide, and counting. We are proud to lead the industry in safe, responsible tanning and exceptional customer experience. As we continue to expand, we are looking for a dynamic and strategic Head of Operations to help shape the next phase of our growth. This is a hybrid leadership role requiring commitment to our Bristol Head Office, regular travel across our national studio network, and the opportunity to work from home one day per week. A full UK driving licence is essential, as national travel forms a key part of this role. Main Duties and Responsibilities As Head of Operations, you will drive operational excellence across all Consol studios, ensuring consistency, compliance, commercial performance, and outstanding customer experience. You will act as the key link between field leadership and senior management, directly managing Area Managers and supporting them to deliver high standards, strong team engagement, and measurable results. This role requires a strong people leader with multi-site experience who can balance strategic thinking with hands on operational delivery. Lead, manage, and develop Area Managers, ensuring strong leadership capability and accountability across all regions. Foster a high-performance culture focused on engagement, development, and retention. Oversee operational performance across all studios, maintaining excellence in service, maintenance, compliance, and customer experience. Work closely with the Chief Operating Officer to deliver operational strategy aligned with business growth objectives. Analyse performance data to identify trends, risks, and opportunities for improvement. Ensure full compliance with health & safety, risk management, and brand standards across all sites. Drive initiatives to improve profitability, operational efficiency, and customer satisfaction. Manage budgets and reporting, ensuring cost effective operations without compromising standards. Maintain consistency in processes, studio presentation, signage, and customer touchpoints nationwide. Support new studio openings and operational integration as the business continues to expand. Skills & Attributes Proven experience in a senior multi-site operational leadership role (health & beauty, leisure, retail, or similar sector preferred). Demonstrable people management experience leading managers and developing high-performing teams. Strong commercial awareness with experience in driving sales performance and operational KPIs. Confident in performance management, coaching, and leadership development. Excellent communication, organisational, and stakeholder management skills. Strategic mindset with the ability to translate plans into practical action. Proactive, resilient, and solutions focused. Full UK driving licence (essential). Within commutable distance of Bristol Head Office (essential). Benefits A senior leadership role with genuine influence across a growing national business. Hybrid working structure (Head Office, field-based, and one remote day per week). The opportunity to shape operational strategy and deliver measurable impact. Professional, supportive environment that values innovation and high performance. Competitive salary and benefits package. 25 days annual leave plus Bank Holidays. Free use of tanning facilities. 10% off PureGym memberships and £0 joining fee. Access to our Vitality Healthcare package after probationary period. Varied and engaging work - no two days are ever the same.
Mar 02, 2026
Full time
Consol is a growing national tanning brand with 57 studios nationwide, and counting. We are proud to lead the industry in safe, responsible tanning and exceptional customer experience. As we continue to expand, we are looking for a dynamic and strategic Head of Operations to help shape the next phase of our growth. This is a hybrid leadership role requiring commitment to our Bristol Head Office, regular travel across our national studio network, and the opportunity to work from home one day per week. A full UK driving licence is essential, as national travel forms a key part of this role. Main Duties and Responsibilities As Head of Operations, you will drive operational excellence across all Consol studios, ensuring consistency, compliance, commercial performance, and outstanding customer experience. You will act as the key link between field leadership and senior management, directly managing Area Managers and supporting them to deliver high standards, strong team engagement, and measurable results. This role requires a strong people leader with multi-site experience who can balance strategic thinking with hands on operational delivery. Lead, manage, and develop Area Managers, ensuring strong leadership capability and accountability across all regions. Foster a high-performance culture focused on engagement, development, and retention. Oversee operational performance across all studios, maintaining excellence in service, maintenance, compliance, and customer experience. Work closely with the Chief Operating Officer to deliver operational strategy aligned with business growth objectives. Analyse performance data to identify trends, risks, and opportunities for improvement. Ensure full compliance with health & safety, risk management, and brand standards across all sites. Drive initiatives to improve profitability, operational efficiency, and customer satisfaction. Manage budgets and reporting, ensuring cost effective operations without compromising standards. Maintain consistency in processes, studio presentation, signage, and customer touchpoints nationwide. Support new studio openings and operational integration as the business continues to expand. Skills & Attributes Proven experience in a senior multi-site operational leadership role (health & beauty, leisure, retail, or similar sector preferred). Demonstrable people management experience leading managers and developing high-performing teams. Strong commercial awareness with experience in driving sales performance and operational KPIs. Confident in performance management, coaching, and leadership development. Excellent communication, organisational, and stakeholder management skills. Strategic mindset with the ability to translate plans into practical action. Proactive, resilient, and solutions focused. Full UK driving licence (essential). Within commutable distance of Bristol Head Office (essential). Benefits A senior leadership role with genuine influence across a growing national business. Hybrid working structure (Head Office, field-based, and one remote day per week). The opportunity to shape operational strategy and deliver measurable impact. Professional, supportive environment that values innovation and high performance. Competitive salary and benefits package. 25 days annual leave plus Bank Holidays. Free use of tanning facilities. 10% off PureGym memberships and £0 joining fee. Access to our Vitality Healthcare package after probationary period. Varied and engaging work - no two days are ever the same.
Estate Manager - Retail We are looking to recruit an Estates Manager to manage the Group's UK property portfolio (Circa 150 stores and 70 Residential units nationally). This will include leading on landlord and tenant, day to day estates, transactions, rating, property lease management and negotiations. You will be working with the Head of Property to develop a mid to long-term strategy for the business and be responsible for leading and negotiating Transactions (acquisitions and dispositions), Lease Renewals and Rent Reviews on an ongoing basis. You will also be expected to undertake an allocated amount of L&T jobs directly (only outsourcing to consultants where necessary). This role is responsible for managing Business Rates Liability for the company and working with other members of the team and external consultants, to lead negotiations on Dilapidation disputes. You will provide forecasting around costs associated with the estate and maximise opportunities for currently under-utilised space within the portfolio. You will work with and manage a Property Co-ordinator. Key Accountabilities & Responsibilities Managing Day to Day Property related Issues Manage Day to Day Landlord relationships Liaise with other Departments including Legal, Operations, Finance to ensure smooth running of Department Liaise with Maintenance Team to ensure that Building and Property Repairs are dealt with quickly, efficiently and Cost effective Liaise with professional teams, including solicitors, agents, and planning consultants whilst working with the wider property team Prepare and deliver reports for senior management including recommendations, detailed feasibility studies and strong financials Highlighting procedures and processes and providing solutions for the company to save costs and make long term profit. Manage the Commercial & Residential lettings About You You will have at least 5 year's general property experience, preferably within a retail and/or multi-site environment and be RICS Qualified. knowledge and experience of convenience retail sector Experienced at negotiating as a tenant to secure the best renewals of leases. Experienced at negotiating with tenants to secure the best returns on investment Excellent Project Management skills Previous experience of franchise operations would be a bonus. Experience of property acquisitions and estates management Contacts and standing in the Property sector Good commercial acumen and experience of financial responsibilities Extensive retail experience gained either at a client-side end user, retail developer or agency
Mar 02, 2026
Full time
Estate Manager - Retail We are looking to recruit an Estates Manager to manage the Group's UK property portfolio (Circa 150 stores and 70 Residential units nationally). This will include leading on landlord and tenant, day to day estates, transactions, rating, property lease management and negotiations. You will be working with the Head of Property to develop a mid to long-term strategy for the business and be responsible for leading and negotiating Transactions (acquisitions and dispositions), Lease Renewals and Rent Reviews on an ongoing basis. You will also be expected to undertake an allocated amount of L&T jobs directly (only outsourcing to consultants where necessary). This role is responsible for managing Business Rates Liability for the company and working with other members of the team and external consultants, to lead negotiations on Dilapidation disputes. You will provide forecasting around costs associated with the estate and maximise opportunities for currently under-utilised space within the portfolio. You will work with and manage a Property Co-ordinator. Key Accountabilities & Responsibilities Managing Day to Day Property related Issues Manage Day to Day Landlord relationships Liaise with other Departments including Legal, Operations, Finance to ensure smooth running of Department Liaise with Maintenance Team to ensure that Building and Property Repairs are dealt with quickly, efficiently and Cost effective Liaise with professional teams, including solicitors, agents, and planning consultants whilst working with the wider property team Prepare and deliver reports for senior management including recommendations, detailed feasibility studies and strong financials Highlighting procedures and processes and providing solutions for the company to save costs and make long term profit. Manage the Commercial & Residential lettings About You You will have at least 5 year's general property experience, preferably within a retail and/or multi-site environment and be RICS Qualified. knowledge and experience of convenience retail sector Experienced at negotiating as a tenant to secure the best renewals of leases. Experienced at negotiating with tenants to secure the best returns on investment Excellent Project Management skills Previous experience of franchise operations would be a bonus. Experience of property acquisitions and estates management Contacts and standing in the Property sector Good commercial acumen and experience of financial responsibilities Extensive retail experience gained either at a client-side end user, retail developer or agency
Join our team at Heythrop Park, part of the Warner Hotels Group. This 311-bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds. Looking to take the next step in your career? At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you'refree to be yourself, make an impact, and thrive in a tight-knit team that createstruly uniqueguest experiences. At Warner Hotels,we'remore than just a place to stay,we'rea place where guests come to make memories, discover new experiences, and feeltruly caredfor. As Head of Operations,you'llplay a crucial role in bringing that magic to life. Role Purpose: The Head of Operations leads all front and back-of-house functions to deliver seamless guest experiences across Reception, Leisure, Spa, Housekeeping, Entertainment, and Nights teams. With a Guest Hearted approach, the role ensures service excellence while driving commercial performance through effective sales execution and collaboration with HUB teams. By applying Limitless Thinking, the Head of Operationsidentifiesefficiencies, pilots new initiatives, and elevates leisure and entertainment propositions to meet brand standards and guest expectations. The position owns its impact by maintainingcompliance, safeguarding and reputation through complaint resolution, whilst balancing labour costs with operational quality. Success is achieved by winning as one, recruiting, developing, and inspiring teams, fostering collaboration, and deputising for senior leaders to ensure business continuity. Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long-term growth. Responsibilities: Operational delivery: Oversee day-to-day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check-in, and service delivery across alltouch-points. Sales and commercial execution: Drive on-site sales performance across leisure, spa, and entertainment; implement hotel-specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue. Entertainment and leisure leadership: Provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations (including memberships and day spa services) are executed to brand standards and guest expectations. Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions. Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labourspend while maintaining required cover to deliver service excellence. Guest experience and complaint resolution: Monitor and enhance arrival, check-in, and post-stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty. Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration. People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning tomaintainengagement and retention. Deputising and collaboration: Undertake Duty Management shifts, manage rotas, and deputise for senior leaders and the General Manager whenrequired; collaborate closely with HUB teams, Sales, Events, HR, and Marketing to maintain brand standards and business continuity. Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters. Governance: Operate within approved financial sign-off limits and procurement processes; elevate issues outside delegated authority to the General Manager. Behaviours and Essential Skills Makes choices that prioritise guest needs and champions a culture of warm, effortless service across all operational teams. Anticipates guest pain points, removes friction from thearrival to departurejourney, and continuously elevates service standards. Identifies opportunities, efficiencies, and innovations across leisure, spa, entertainment, reception operations; confidently tests and pilotesnew ideas. Owns the operational P&L, revenue performance, labour control, and local sales execution, making balanced decisions that protect both guest experience and commercial outcomes. Applies strong understanding of front desk, housekeeping, nights, leisure, spa, entertainment operations to maintain brand standards and seamless daily delivery. Uses systems insights, guest data, and operational metrics to inform decisions on staffing, experience, and commercial performance. Maintains full accountability for health & safety, safeguarding, licensing, audit readiness, and operational risk across all departments. Coaches, motivates, and inspires large, multidisciplinary teams; builds succession strength and nurtures future leaders. Works effectively with HUB teams and onsite leaders, breaking down silos to deliver consistent brand standards, seamless operations, and joined updecision making. Creates an engaged,high performing environment rooted in teamwork, positive behaviours, and clear communication embodying "WinAsOne" every day. Experience in Reception / Front Desk manager role in high occupancy hotel environment Proventrack recordof managing large bedroom operations and supporting full site operational delivery. Experience managing OTA relationships and distribution performance. Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter. Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: emailprotected Please note: Unsolicited CV's from agencies will not be considered.
Mar 02, 2026
Full time
Join our team at Heythrop Park, part of the Warner Hotels Group. This 311-bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds. Looking to take the next step in your career? At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you'refree to be yourself, make an impact, and thrive in a tight-knit team that createstruly uniqueguest experiences. At Warner Hotels,we'remore than just a place to stay,we'rea place where guests come to make memories, discover new experiences, and feeltruly caredfor. As Head of Operations,you'llplay a crucial role in bringing that magic to life. Role Purpose: The Head of Operations leads all front and back-of-house functions to deliver seamless guest experiences across Reception, Leisure, Spa, Housekeeping, Entertainment, and Nights teams. With a Guest Hearted approach, the role ensures service excellence while driving commercial performance through effective sales execution and collaboration with HUB teams. By applying Limitless Thinking, the Head of Operationsidentifiesefficiencies, pilots new initiatives, and elevates leisure and entertainment propositions to meet brand standards and guest expectations. The position owns its impact by maintainingcompliance, safeguarding and reputation through complaint resolution, whilst balancing labour costs with operational quality. Success is achieved by winning as one, recruiting, developing, and inspiring teams, fostering collaboration, and deputising for senior leaders to ensure business continuity. Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long-term growth. Responsibilities: Operational delivery: Oversee day-to-day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check-in, and service delivery across alltouch-points. Sales and commercial execution: Drive on-site sales performance across leisure, spa, and entertainment; implement hotel-specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue. Entertainment and leisure leadership: Provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations (including memberships and day spa services) are executed to brand standards and guest expectations. Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions. Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labourspend while maintaining required cover to deliver service excellence. Guest experience and complaint resolution: Monitor and enhance arrival, check-in, and post-stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty. Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration. People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning tomaintainengagement and retention. Deputising and collaboration: Undertake Duty Management shifts, manage rotas, and deputise for senior leaders and the General Manager whenrequired; collaborate closely with HUB teams, Sales, Events, HR, and Marketing to maintain brand standards and business continuity. Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters. Governance: Operate within approved financial sign-off limits and procurement processes; elevate issues outside delegated authority to the General Manager. Behaviours and Essential Skills Makes choices that prioritise guest needs and champions a culture of warm, effortless service across all operational teams. Anticipates guest pain points, removes friction from thearrival to departurejourney, and continuously elevates service standards. Identifies opportunities, efficiencies, and innovations across leisure, spa, entertainment, reception operations; confidently tests and pilotesnew ideas. Owns the operational P&L, revenue performance, labour control, and local sales execution, making balanced decisions that protect both guest experience and commercial outcomes. Applies strong understanding of front desk, housekeeping, nights, leisure, spa, entertainment operations to maintain brand standards and seamless daily delivery. Uses systems insights, guest data, and operational metrics to inform decisions on staffing, experience, and commercial performance. Maintains full accountability for health & safety, safeguarding, licensing, audit readiness, and operational risk across all departments. Coaches, motivates, and inspires large, multidisciplinary teams; builds succession strength and nurtures future leaders. Works effectively with HUB teams and onsite leaders, breaking down silos to deliver consistent brand standards, seamless operations, and joined updecision making. Creates an engaged,high performing environment rooted in teamwork, positive behaviours, and clear communication embodying "WinAsOne" every day. Experience in Reception / Front Desk manager role in high occupancy hotel environment Proventrack recordof managing large bedroom operations and supporting full site operational delivery. Experience managing OTA relationships and distribution performance. Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter. Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: emailprotected Please note: Unsolicited CV's from agencies will not be considered.
'Property Finance Manager - reporting into the Senior Manager Transactional Finance. The Property Finance Team focuses on the operating costs for multiple retail sites across the UK. Responsible for a small team of Accounts Payable Controllers, ensuring accurate and timely processing of invoices for utilities, rents, service charges etc click apply for full job details
Mar 02, 2026
Full time
'Property Finance Manager - reporting into the Senior Manager Transactional Finance. The Property Finance Team focuses on the operating costs for multiple retail sites across the UK. Responsible for a small team of Accounts Payable Controllers, ensuring accurate and timely processing of invoices for utilities, rents, service charges etc click apply for full job details
ASVA: Association of Scottish Visitor Attractions
Kirkliston, West Lothian
Location: On-site at Kirkliston, EH29 9ER Sector: Family Visitor Attraction / Seasonal Festival Events Hours: 40 hours per week with evening and weekend working during events. Reporting to: Managing Director Executive Level: Senior Leadership Team About Us Conifox Adventure Park is entering its most ambitious phase of growth. With 250,000 annual visitors and a clear plan to exceed 400,000, we are scaling from a successful regional attraction into Scotland's most compelling seasonal event destination. To deliver that growth, we are seeking an exceptional Head of Operations to professionalise systems, elevate standards, and execute high volume seasonal events at scale. This is not a maintenance role. This is a build and scale role. You will sit on the Senior Leadership Team and play a critical part in shaping how Conifox grows over the next three years. Conifox comprises of four operational departments: Adventure Park: Outdoor and indoor play experiences Events: High volume seasonal festivals and immersive experiences Hospitality: Multi outlet food & beverage operations Estates: Maintenance, compliance, finance and marketing Our seasonal events portfolio includes major events: Easter, Iconic Festival, FoxFest, Pumpkin Days, Fireworks Nights, Terror Scream Park and Christmas attracting tens of thousands of visitors per event. The Role The Head of Operations will lead operational excellence across the entire site while project managing the build and live delivery of major seasonal events. You will oversee departmental managers across Adventure Park, Events, Hospitality, Estates Maintenance and Marketing, ensuring operational discipline, commercial performance and safe execution. This is a visible, hands on leadership role requiring strong site presence during live trading and event periods, reducing the need for Managing Director intervention. Key Responsibilities Operational Leadership Lead daily operational performance by setting, recording and monitoring operational standards across presentation, cleanliness, signage, safety and visitor facilities. Embedding world class guest experience standards by maintaining a visible presence across the site during live operations and events. Working collaboratively with department managers to set and maintain standards, plan builds by setting achievable timescales and budgets. Ensuring full Health & Safety compliance by putting into practice safety consultants' advice. Health, Safety and Compliance Provide operational oversight and consistency of health and safety practices across the site. Lead and support Department Managers in maintaining safe systems of work and compliance documentation. Monitor safety standards through site presence, drills and incident reviews. Coordinate fire drills, emergency planning and learning reviews alongside Department Managers. Act as the designated responsible person on site in the absence of MD. Ensure incidents and accidents are recorded, investigated and followed up with actions assigned appropriately. Challenge unsafe practices and escalate unresolved risks. Coordinate contractor safety, servicing and statutory compliance. Event Delivery Project manage the delivery of major seasonal events by working with the MD and events manager to design and plan successful builds. Ensure events and associate infrastructure are designed with optimal visitor flow and convenience in mind. Maintain practical operational systems, checklists and procedures that support live delivery. Ensure procedures are followed and evidenced consistently. Supporting Departmental Managers to formulate optimal staffing plans. Support managers with P&L accountability. Support cost aware operational decisions without reducing standards. Ensuring events launch on time and operate smoothly with effective team and external supplier management. Capital Projects & Infrastructure Translating creative concepts into organised and achievable project plans. Managing contractors and associated timelines. Delivering builds on schedule and within approved budgets. Ensuring operational readiness before launch ensuring sufficient rehearsal time. Leadership & Culture Leading and inspiring department heads to deliver operational excellence that exceeds visitors' expectations. Fostering a culture of accountability and performance. Support departmental teams with live issues and decision making. Acting as a calm force during peak trading periods. Who We're Looking For Visitor attractions, live events, hospitality, theme parks or large scale leisure environments. Project management experience. Leading multi department operational teams. Holding P&L responsibility. You will be: Organised and professional. Calm and decisive under pressure. Comfortable leading during peak trading intensity. Energised by growth and operational transformation. What Success Looks Like Within 12 months you will have: Clear planning systems in place for all major seasonal events. Embed and track clear operational KPIs. Delivered a major seasonal event flawlessly. Completed a capital project on time and on budget. Improved efficiency and margin. Package Competitive salary. Performance linked bonus. 28 days of annual leave. Senior leadership influence. Opportunity to shape a growing attraction brand. Job Type: Full time Benefits Company events Company pension Discounted or free food Employee discount On site parking
Mar 01, 2026
Full time
Location: On-site at Kirkliston, EH29 9ER Sector: Family Visitor Attraction / Seasonal Festival Events Hours: 40 hours per week with evening and weekend working during events. Reporting to: Managing Director Executive Level: Senior Leadership Team About Us Conifox Adventure Park is entering its most ambitious phase of growth. With 250,000 annual visitors and a clear plan to exceed 400,000, we are scaling from a successful regional attraction into Scotland's most compelling seasonal event destination. To deliver that growth, we are seeking an exceptional Head of Operations to professionalise systems, elevate standards, and execute high volume seasonal events at scale. This is not a maintenance role. This is a build and scale role. You will sit on the Senior Leadership Team and play a critical part in shaping how Conifox grows over the next three years. Conifox comprises of four operational departments: Adventure Park: Outdoor and indoor play experiences Events: High volume seasonal festivals and immersive experiences Hospitality: Multi outlet food & beverage operations Estates: Maintenance, compliance, finance and marketing Our seasonal events portfolio includes major events: Easter, Iconic Festival, FoxFest, Pumpkin Days, Fireworks Nights, Terror Scream Park and Christmas attracting tens of thousands of visitors per event. The Role The Head of Operations will lead operational excellence across the entire site while project managing the build and live delivery of major seasonal events. You will oversee departmental managers across Adventure Park, Events, Hospitality, Estates Maintenance and Marketing, ensuring operational discipline, commercial performance and safe execution. This is a visible, hands on leadership role requiring strong site presence during live trading and event periods, reducing the need for Managing Director intervention. Key Responsibilities Operational Leadership Lead daily operational performance by setting, recording and monitoring operational standards across presentation, cleanliness, signage, safety and visitor facilities. Embedding world class guest experience standards by maintaining a visible presence across the site during live operations and events. Working collaboratively with department managers to set and maintain standards, plan builds by setting achievable timescales and budgets. Ensuring full Health & Safety compliance by putting into practice safety consultants' advice. Health, Safety and Compliance Provide operational oversight and consistency of health and safety practices across the site. Lead and support Department Managers in maintaining safe systems of work and compliance documentation. Monitor safety standards through site presence, drills and incident reviews. Coordinate fire drills, emergency planning and learning reviews alongside Department Managers. Act as the designated responsible person on site in the absence of MD. Ensure incidents and accidents are recorded, investigated and followed up with actions assigned appropriately. Challenge unsafe practices and escalate unresolved risks. Coordinate contractor safety, servicing and statutory compliance. Event Delivery Project manage the delivery of major seasonal events by working with the MD and events manager to design and plan successful builds. Ensure events and associate infrastructure are designed with optimal visitor flow and convenience in mind. Maintain practical operational systems, checklists and procedures that support live delivery. Ensure procedures are followed and evidenced consistently. Supporting Departmental Managers to formulate optimal staffing plans. Support managers with P&L accountability. Support cost aware operational decisions without reducing standards. Ensuring events launch on time and operate smoothly with effective team and external supplier management. Capital Projects & Infrastructure Translating creative concepts into organised and achievable project plans. Managing contractors and associated timelines. Delivering builds on schedule and within approved budgets. Ensuring operational readiness before launch ensuring sufficient rehearsal time. Leadership & Culture Leading and inspiring department heads to deliver operational excellence that exceeds visitors' expectations. Fostering a culture of accountability and performance. Support departmental teams with live issues and decision making. Acting as a calm force during peak trading periods. Who We're Looking For Visitor attractions, live events, hospitality, theme parks or large scale leisure environments. Project management experience. Leading multi department operational teams. Holding P&L responsibility. You will be: Organised and professional. Calm and decisive under pressure. Comfortable leading during peak trading intensity. Energised by growth and operational transformation. What Success Looks Like Within 12 months you will have: Clear planning systems in place for all major seasonal events. Embed and track clear operational KPIs. Delivered a major seasonal event flawlessly. Completed a capital project on time and on budget. Improved efficiency and margin. Package Competitive salary. Performance linked bonus. 28 days of annual leave. Senior leadership influence. Opportunity to shape a growing attraction brand. Job Type: Full time Benefits Company events Company pension Discounted or free food Employee discount On site parking
Senior Facilities Manager Department: Site - Parks Employment Type: Full Time Location: BioCity - Glasgow Compensation: £55,000 - £65,000 / year Description MAPP is the UK's leading specialist in commercial property and asset management, with over £30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners. MAPP believes that property management can be a force for good. That's why we make buildings work, not just for profit, but for people and the planet too. MAPP has created V1.0, V2.0, V3.0 and V4.0 framework of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach. Most job descriptions read like a recipe without a clear picture of what the final product looks like. We want to give you a picture of who we are and the role we are looking to fill. If this position excites you, and you think you could make a difference at MAPP, do apply, even if you don't satisfy every single criterion. We want to work with people who are awesome in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort in a great place to work. At MAPP, we want to make the real estate industry a career path where everyone feels both welcome and wanted. We're proud of our progress so far, but we're constantly reevaluating how we can make sure the best people, regardless of gender, ethnicity, sexuality, nationality, background or neurodiversity, can see themselves excelling at MAPP. Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp. We want you to learn and grow, to challenge yourself and be the best you can be. As an organisation, we are growing, and have done so for the last five years. We promote about 10% of our office-based roles in a year. We have fun together with events and opportunities to connect, grow and learn with charity days and fundraising events for our communities, as well as study days that broaden our professional horizons. This role gives you the opportunity to be a part of our effort to do something a little bit special in property management, and we would love for you to apply. We are always on the lookout for great character - that is what makes us MAPP people. If that is you, we would love to meet you! Title, Team and Role Summary Title: Senior Facilities Manager - BioCity Glasgow Team: Site - Parks Who Does This Role Report Into? Site Director Role Summary / Purpose and Scope The purpose of this role is to actively assist the Site Director in the leadership of the management of the BioCity Glasgow site and to deliver a first class service to both occupiers and clients. You will support the management of all operations, budgets, compliance, marketing, external positioning and exposure of the site within the academic and industry world in addition to supervising the operational teams and ensuring that the highest standards of customer services, management, maintenance and service are maintained, whilst having due regard to expenditure and current legislation. Skills, Knowledge and Values Skills (People & Technical) Ensures compliance with the highest standards, policies and procedures to include health, safety and compliance. Working with the site teams and the client to help set a strategy for the year in conjunction with the National Director (Ops). Work closely with the client and occupiers to ensure that facilities available are suitable and sufficient for the work being undertaken, identifying where improvements and alterations may be necessary. Work with the client and occupiers on the further development of laboratory growth and support space and support as necessary refurbishment and expansion plans for occupiers, drawing in specialist MAPP and external teams as necessary. Monitors budget performance at high level across the Site. Manages plans and budgets to assist in financial planning of the park and meets agreed targets of +/- variable budgets. Lead in achieving high standards of performance and delivery of client service together with MAPP central and Client teams. Identifies cost saving and performance enhancing opportunities & potential financial initiatives for the site whether local business based or of a scientific nature. Identifies additional business opportunities and presents these in a timely and appropriate manner. Seeks to improve and enhance the delivery of client service. Supporting and identifying change and controls and enhances change management, represents MAPP and clients values. Oversee the agreed marketing strategies for the Site at the required standard in both electronic and published format to ensure the brand awareness and inquiry levels are at the appropriate standard and level. Work with the Client on on site marketing initiatives and proposals in line with advice from retained marketing agents. Fostering relationships with the wider community including local authorities and govt bodies, local business community and local and national scientific and business community. Promotes high level of satisfaction among occupiers and client by promptly responding to their service requirements. Including, close budgetary monitoring, seeking innovative business initiatives in the local area and fostering relationships on site. Provides support to line manager and building occupiers as required. Fulfil the compliance and policy requirements in accordance with MAPP policies and procedures and the relevant legislative framework. Values & Behaviour Exhibition of MAPP Values :Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable Embracing Change including Technology Engaging with the Big Picture Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally Achieving Results and Prioritise Work including attention to delivery to all stakeholders Innovative Solutions and Problem Solving Developing Self and Others and willing to Learn Interpersonal and Relationship skills capable of communicating at various levels including meetings with occupiers, client, supplier and wider stakeholders. Strong written and verbal communications including report writing Experience and Salary Level of Experience / Certifications: 3 years experience of working in a similar role Science and wet and dry laboratory based experience would be desirable but not essential Working Hours: 9am - 5.30pm Monday - Friday Salary Range (Based on Experience): £55,000 - £65,000 per annum, depending on experience.
Feb 28, 2026
Full time
Senior Facilities Manager Department: Site - Parks Employment Type: Full Time Location: BioCity - Glasgow Compensation: £55,000 - £65,000 / year Description MAPP is the UK's leading specialist in commercial property and asset management, with over £30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners. MAPP believes that property management can be a force for good. That's why we make buildings work, not just for profit, but for people and the planet too. MAPP has created V1.0, V2.0, V3.0 and V4.0 framework of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach. Most job descriptions read like a recipe without a clear picture of what the final product looks like. We want to give you a picture of who we are and the role we are looking to fill. If this position excites you, and you think you could make a difference at MAPP, do apply, even if you don't satisfy every single criterion. We want to work with people who are awesome in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort in a great place to work. At MAPP, we want to make the real estate industry a career path where everyone feels both welcome and wanted. We're proud of our progress so far, but we're constantly reevaluating how we can make sure the best people, regardless of gender, ethnicity, sexuality, nationality, background or neurodiversity, can see themselves excelling at MAPP. Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp. We want you to learn and grow, to challenge yourself and be the best you can be. As an organisation, we are growing, and have done so for the last five years. We promote about 10% of our office-based roles in a year. We have fun together with events and opportunities to connect, grow and learn with charity days and fundraising events for our communities, as well as study days that broaden our professional horizons. This role gives you the opportunity to be a part of our effort to do something a little bit special in property management, and we would love for you to apply. We are always on the lookout for great character - that is what makes us MAPP people. If that is you, we would love to meet you! Title, Team and Role Summary Title: Senior Facilities Manager - BioCity Glasgow Team: Site - Parks Who Does This Role Report Into? Site Director Role Summary / Purpose and Scope The purpose of this role is to actively assist the Site Director in the leadership of the management of the BioCity Glasgow site and to deliver a first class service to both occupiers and clients. You will support the management of all operations, budgets, compliance, marketing, external positioning and exposure of the site within the academic and industry world in addition to supervising the operational teams and ensuring that the highest standards of customer services, management, maintenance and service are maintained, whilst having due regard to expenditure and current legislation. Skills, Knowledge and Values Skills (People & Technical) Ensures compliance with the highest standards, policies and procedures to include health, safety and compliance. Working with the site teams and the client to help set a strategy for the year in conjunction with the National Director (Ops). Work closely with the client and occupiers to ensure that facilities available are suitable and sufficient for the work being undertaken, identifying where improvements and alterations may be necessary. Work with the client and occupiers on the further development of laboratory growth and support space and support as necessary refurbishment and expansion plans for occupiers, drawing in specialist MAPP and external teams as necessary. Monitors budget performance at high level across the Site. Manages plans and budgets to assist in financial planning of the park and meets agreed targets of +/- variable budgets. Lead in achieving high standards of performance and delivery of client service together with MAPP central and Client teams. Identifies cost saving and performance enhancing opportunities & potential financial initiatives for the site whether local business based or of a scientific nature. Identifies additional business opportunities and presents these in a timely and appropriate manner. Seeks to improve and enhance the delivery of client service. Supporting and identifying change and controls and enhances change management, represents MAPP and clients values. Oversee the agreed marketing strategies for the Site at the required standard in both electronic and published format to ensure the brand awareness and inquiry levels are at the appropriate standard and level. Work with the Client on on site marketing initiatives and proposals in line with advice from retained marketing agents. Fostering relationships with the wider community including local authorities and govt bodies, local business community and local and national scientific and business community. Promotes high level of satisfaction among occupiers and client by promptly responding to their service requirements. Including, close budgetary monitoring, seeking innovative business initiatives in the local area and fostering relationships on site. Provides support to line manager and building occupiers as required. Fulfil the compliance and policy requirements in accordance with MAPP policies and procedures and the relevant legislative framework. Values & Behaviour Exhibition of MAPP Values :Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable Embracing Change including Technology Engaging with the Big Picture Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally Achieving Results and Prioritise Work including attention to delivery to all stakeholders Innovative Solutions and Problem Solving Developing Self and Others and willing to Learn Interpersonal and Relationship skills capable of communicating at various levels including meetings with occupiers, client, supplier and wider stakeholders. Strong written and verbal communications including report writing Experience and Salary Level of Experience / Certifications: 3 years experience of working in a similar role Science and wet and dry laboratory based experience would be desirable but not essential Working Hours: 9am - 5.30pm Monday - Friday Salary Range (Based on Experience): £55,000 - £65,000 per annum, depending on experience.
