Relationship Manager

Relationship Manager
Location: Home-based with regular travel within Wales and the Midlands - must have own car

Salary: 38,323per annum plus car allowance
Contract: Full-time, Permanent

Merrifield Consultants are delighted to be partnering with an employer-led skills body to recruit a Relationship Manager.

This is a vital role for a candidate who thrives on collaboration and stakeholder engagement. As a trusted point of contact for a defined regional portfolio, you will lead efforts to promote training and development solutions, supporting workforce and skills development across the engineering construction sector.

This role is home-based and offers flexibility, with regular travel across the UK to engage with employer establishments and regional partners.

As Relationship Manager, you will build, maintain and grow relationships with employers, training providers, and key stakeholders across your region. Your goal will be to champion skills development by promoting funded training programmes and other workforce solutions. Working closely with a Regional Operations Manager, you'll help deliver strategic goals and support employers in defining and meeting their skills needs.

Key Responsibilities

• Act as the primary point of contact for a portfolio of employer establishments
• Promote and guide employers in the use of funded training and development solutions
• Support strategic regional plans and objectives set by the Regional Operations Manager
• Deliver excellent customer service and ensure high levels of stakeholder satisfaction
• Coordinate multi-level engagement across organisations and identify new opportunities
• Support apprenticeship and early-career talent development programmes
• Work closely with training providers and other partners to shape local delivery
• Capture labour market insight and stakeholder intelligence to inform decision-making
• Maintain accurate and up-to-date stakeholder engagement records
• Represent the organisation at meetings, forums, and industry events
• Contribute to the continuous improvement of products and services

Person Specification

Essential:

• Strong experience in a relationship management, stakeholder engagement or business development role
• Understanding of training and skills systems, including workforce development strategies
• Track record of delivering tailored solutions and managing stakeholder expectations
• Comfortable working independently and managing competing priorities
• Experience resolving challenges with diplomacy and confidence
• Proven ability to plan, prioritise and deliver against deadlines

Desirable:

• Knowledge of the engineering construction or similar industry sectors
• Familiarity with funded skills programmes or training policy frameworks
• Project management experience in a non-technical or skills-based environment
• Experience mentoring colleagues or contributing to team development

Key Competencies

• Strong business acumen and strategic thinking
• High-quality delivery focus and personal accountability
• Excellent communication and presentation skills
• A proactive and collaborative team player
• Skilled in planning, organisation and time management
• Resilient, adaptable, and committed to continuous improvement

Ready to make a difference in skills development across UK industry?

We're looking for an experienced, driven individual who can inspire collaboration and support strategic outcomes. If this sounds like you, please apply with your CV and a short supporting statement outlining your interest and suitability for the role.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.