Job Title: Consultant Psychiatrist Specialty: Acute & Rehab - Femail Grade: Consultant Location: Nottingham Description: We have an exciting opportunity for a Consultant Psychiatrist to join a Private Hospital in Nottingham. This full-time permanent position is based in across an acute and level 2 rehab female ward, with 27 beds in total covering around 18 patients. The role is available to start as soon as possible but can accommodate notice periods for those currently in a permanent position. The position offers a competitive salary plus additional benefits including a £8,400 car allowance. This is a specialist hospital providing personalised, recovery-focused care for women with complex mental health needs, including trauma-informed pathways. The service in total includes 47 beds across five female-only wards: two low secure, one rehab, and two acute. You'll work as part of a strong MDT to deliver tailored, evidence-based treatment. What makes this opportunity stand out? Options for WFH 1 day per week Full MDT + Associate specialist support Great 1 in 8 on call rota Career Development with CPD opportunities Access to a peer group of enthusiastic and high calibre doctors Study Leave funding to support education Key Responsibilities: In this role, your key responsibilities are: Act as Responsible Clinician for 18 inpatients across Level 2 rehab and acute female wards Lead and support a multidisciplinary team in delivering trauma-informed, recovery-focused care Manage complex cases and develop personalised, evidence-based treatment plans Provide clinical leadership and contribute to service development Ensure safe and effective mental health care in line with best practice and regulatory standards Requirements: To be eligible for this role, you must have: Section 12 & AC CCT in Forensic/General adult Full GMC licence to practice Experience of working within acute inpatient or community settings, ideally inpatient settings and have experience in risk assessment and risk management. Benefits: As a valued employee, you will receive £8.4K car allowance 30 days annual leave + bank holidays + your birthday off 10% pension contribution (GPPP) Life assurance & enhanced maternity package Free meals on duty Medical indemnity cover Career development, training & CPD support Employee assistance & wellbeing activities Flexible, clinically led environment Retail discounts and more Why use Athona? Athona is one of the UK's leading on-framework healthcare recruitment agencies, with over 20 years of experience in the industry. We take pride in offering a personalised approach, ensuring every candidate is supported throughout their career journey. What We Offer: Experts in the Psychiatry sector - Providing a professional, knowledgeable, and supportive service tailored to your career goals. Nationwide permanent vacancies - Opportunities across the NHS and private sector, including exclusive roles only available through Athona. Comprehensive recruitment support - From CV advice and interview preparation to salary negotiation and contract reviews. Seamless onboarding - Guidance through compliance checks, pre-employment screening, and workplace integration. Overseas relocation support - Assistance with visa sponsorship, GMC/NMC registration, and adapting to UK healthcare settings. Career progression planning - Helping you find roles that align with your long-term career aspirations and professional development goals. Ongoing post-placement support - Regular check-ins to ensure you're satisfied in your new role and progressing as expected. Interested in applying? If this role suits your skills and experience, apply today, and our team will contact you to discuss the details - simply email Can't find what you're looking for? We post a variety of new jobs every day so by registering your CV with Athona, we can keep you updated with any new job opportunities that may be better suited for you. Know someone else who might be interested? Refer them to Athona and receive up to £500 for every successful recommendation
Jul 31, 2025
Full time
Job Title: Consultant Psychiatrist Specialty: Acute & Rehab - Femail Grade: Consultant Location: Nottingham Description: We have an exciting opportunity for a Consultant Psychiatrist to join a Private Hospital in Nottingham. This full-time permanent position is based in across an acute and level 2 rehab female ward, with 27 beds in total covering around 18 patients. The role is available to start as soon as possible but can accommodate notice periods for those currently in a permanent position. The position offers a competitive salary plus additional benefits including a £8,400 car allowance. This is a specialist hospital providing personalised, recovery-focused care for women with complex mental health needs, including trauma-informed pathways. The service in total includes 47 beds across five female-only wards: two low secure, one rehab, and two acute. You'll work as part of a strong MDT to deliver tailored, evidence-based treatment. What makes this opportunity stand out? Options for WFH 1 day per week Full MDT + Associate specialist support Great 1 in 8 on call rota Career Development with CPD opportunities Access to a peer group of enthusiastic and high calibre doctors Study Leave funding to support education Key Responsibilities: In this role, your key responsibilities are: Act as Responsible Clinician for 18 inpatients across Level 2 rehab and acute female wards Lead and support a multidisciplinary team in delivering trauma-informed, recovery-focused care Manage complex cases and develop personalised, evidence-based treatment plans Provide clinical leadership and contribute to service development Ensure safe and effective mental health care in line with best practice and regulatory standards Requirements: To be eligible for this role, you must have: Section 12 & AC CCT in Forensic/General adult Full GMC licence to practice Experience of working within acute inpatient or community settings, ideally inpatient settings and have experience in risk assessment and risk management. Benefits: As a valued employee, you will receive £8.4K car allowance 30 days annual leave + bank holidays + your birthday off 10% pension contribution (GPPP) Life assurance & enhanced maternity package Free meals on duty Medical indemnity cover Career development, training & CPD support Employee assistance & wellbeing activities Flexible, clinically led environment Retail discounts and more Why use Athona? Athona is one of the UK's leading on-framework healthcare recruitment agencies, with over 20 years of experience in the industry. We take pride in offering a personalised approach, ensuring every candidate is supported throughout their career journey. What We Offer: Experts in the Psychiatry sector - Providing a professional, knowledgeable, and supportive service tailored to your career goals. Nationwide permanent vacancies - Opportunities across the NHS and private sector, including exclusive roles only available through Athona. Comprehensive recruitment support - From CV advice and interview preparation to salary negotiation and contract reviews. Seamless onboarding - Guidance through compliance checks, pre-employment screening, and workplace integration. Overseas relocation support - Assistance with visa sponsorship, GMC/NMC registration, and adapting to UK healthcare settings. Career progression planning - Helping you find roles that align with your long-term career aspirations and professional development goals. Ongoing post-placement support - Regular check-ins to ensure you're satisfied in your new role and progressing as expected. Interested in applying? If this role suits your skills and experience, apply today, and our team will contact you to discuss the details - simply email Can't find what you're looking for? We post a variety of new jobs every day so by registering your CV with Athona, we can keep you updated with any new job opportunities that may be better suited for you. Know someone else who might be interested? Refer them to Athona and receive up to £500 for every successful recommendation
Job Details Location: Hybrid - 3 days a week at VHQ, Crawley Hours:37.5 per week, Monday to Friday Contract Type: Permanent Salary: Competitive Closing Date: 10th August 2025 ️ At Virgin Atlantic, we're more than just an airline-we're a brand that reimagines the way people experience travel. With a bold vision to become the most loved travel company, we thrive on challenging the status quo, pushing the boundaries of aviation, and celebrating individuality every step of the way. In a nutshell Resilience is the cornerstone of our ability to prepare for, withstand, and recover from disruption. As Business Continuity Manager, you'll lead the development and management of our Business Continuity Management System (BCMS)-ensuring compliance with internal and external standards, including ISO 22301. You will be responsible for designing, maintaining, and exercising contingency plans that protect our people, operations, and customer experience. From scenario-based playbooks to live response coordination, you'll play a critical role in ensuring Virgin Atlantic remains responsive, agile, and prepared for the unexpected. Day to day •Lead and continuously enhance the Business Continuity Management System, ensuring alignment with ISO 22301 and regulatory standards. •Oversee the annual business continuity lifecycle-plan updates, testing, training, and reporting. •Collaborate with the Enterprise Risk Manager to identify and monitor resilience threats through horizon scanning. •Ensure all key business areas maintain current Resilience Health Checks (Business Impact Analyses) and continuity plans across people, suppliers, technology, and facilities. •Partner with the Technology Disaster Recovery & BC Manager to ensure alignment and thorough testing of recovery solutions. •Create, brief, and test playbooks for key business disruption scenarios. •Work in tandem with the Crisis and Emergency Response Manager to ensure an integrated and seamless response strategy. •Facilitate simulations and tabletop exercises at varying levels of business complexity. •Act as On-Call Duty Commander, leading incident and crisis coordination as required. •Conduct post-incident reviews, identifying root causes, improvements, and ensuring corrective actions are implemented and embedded. About you We're looking for a resilient, forward-thinking professional with proven experience in business continuity and a passion for driving operational stability in a complex, high-stakes environment. Experience & Qualifications: Experience in a dedicated Business Continuity role / Leading a Business Continuity Programme. Strong knowledge of ISO 22301 and industry best practices CBCI (Certificate of the Business Continuity Institute) qualification Skills & Attributes: •Expertise in Business Continuity Planning and Operational Resilience •Working understanding of IT Disaster Recovery, Information Security, and risk governance •Strategic thinking combined with practical incident response capabilities •Strong analytical, problem-solving, and stress management skills •Excellent stakeholder engagement, communication, and presentation abilities •Ability to lead cross-functional teams under pressure •Project management acumen to support planning, testing, and reporting activities Our recipe for leadership At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here Be yourself Our customers come from all walks of life and so do our colleagues. That's why we're proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong. To make your journey with us accessible and individual to you, we encourage you to let us know if you'd like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, ( ) feeling confident that we've got your individual considerations covered.
Jul 30, 2025
Full time
Job Details Location: Hybrid - 3 days a week at VHQ, Crawley Hours:37.5 per week, Monday to Friday Contract Type: Permanent Salary: Competitive Closing Date: 10th August 2025 ️ At Virgin Atlantic, we're more than just an airline-we're a brand that reimagines the way people experience travel. With a bold vision to become the most loved travel company, we thrive on challenging the status quo, pushing the boundaries of aviation, and celebrating individuality every step of the way. In a nutshell Resilience is the cornerstone of our ability to prepare for, withstand, and recover from disruption. As Business Continuity Manager, you'll lead the development and management of our Business Continuity Management System (BCMS)-ensuring compliance with internal and external standards, including ISO 22301. You will be responsible for designing, maintaining, and exercising contingency plans that protect our people, operations, and customer experience. From scenario-based playbooks to live response coordination, you'll play a critical role in ensuring Virgin Atlantic remains responsive, agile, and prepared for the unexpected. Day to day •Lead and continuously enhance the Business Continuity Management System, ensuring alignment with ISO 22301 and regulatory standards. •Oversee the annual business continuity lifecycle-plan updates, testing, training, and reporting. •Collaborate with the Enterprise Risk Manager to identify and monitor resilience threats through horizon scanning. •Ensure all key business areas maintain current Resilience Health Checks (Business Impact Analyses) and continuity plans across people, suppliers, technology, and facilities. •Partner with the Technology Disaster Recovery & BC Manager to ensure alignment and thorough testing of recovery solutions. •Create, brief, and test playbooks for key business disruption scenarios. •Work in tandem with the Crisis and Emergency Response Manager to ensure an integrated and seamless response strategy. •Facilitate simulations and tabletop exercises at varying levels of business complexity. •Act as On-Call Duty Commander, leading incident and crisis coordination as required. •Conduct post-incident reviews, identifying root causes, improvements, and ensuring corrective actions are implemented and embedded. About you We're looking for a resilient, forward-thinking professional with proven experience in business continuity and a passion for driving operational stability in a complex, high-stakes environment. Experience & Qualifications: Experience in a dedicated Business Continuity role / Leading a Business Continuity Programme. Strong knowledge of ISO 22301 and industry best practices CBCI (Certificate of the Business Continuity Institute) qualification Skills & Attributes: •Expertise in Business Continuity Planning and Operational Resilience •Working understanding of IT Disaster Recovery, Information Security, and risk governance •Strategic thinking combined with practical incident response capabilities •Strong analytical, problem-solving, and stress management skills •Excellent stakeholder engagement, communication, and presentation abilities •Ability to lead cross-functional teams under pressure •Project management acumen to support planning, testing, and reporting activities Our recipe for leadership At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here Be yourself Our customers come from all walks of life and so do our colleagues. That's why we're proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong. To make your journey with us accessible and individual to you, we encourage you to let us know if you'd like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, ( ) feeling confident that we've got your individual considerations covered.
Are you experienced ecologist ready to take the next step in your career? Do you thrive in delivering a positive leadership role whilst staying hands on with technical work? Can you contribute to our established group of regional leaders who aim to continue developing and evolving our exciting team? Tetra Tech is looking for a North East Team Leader to manage, inspire and significantly grow our talented team of ecologists in this region to deliver an increasing market share of interesting projects. Who is Tetra Tech? Tetra Tech is a dynamic, leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We work across a breadth of sectors including Residential, Defence, Energy, Government Services and Transport. We are Leading with Science to provide sustainable and resilient solutions for our clients. Tetra Tech Ecology team won the CIEEM Large Consultancy of the Year Award and Large Scale Mitigation Award in 2023. We are renowned for delivering innovative solutions to our clients complex problems and our ecology team plays a critical role in shaping sustainable projects nationwide, and we are looking for a dynamic Regional Lead who is ready to lead from the front. Our people are at the heart of everything we do. They help our clients succeed, our business prosper and the communities we work in thrive. We need the very best designers, project managers, engineers, surveyors, town planners, environmental specialists and business service professionals to maintain our reputation as a market leader. We do this by taking care of our people; offering fantastic flexible benefits, providing personal and professional development, and giving employees the opportunity to work on exciting and ground-breaking projects. We don't want Tetra Tech to be just your next role, we want it to be a step-change in your career and ultimately a move that you are proud to have made. The Role: As the North East Team Lead, you will be at the forefront of our ecology team in the region and contribute to driving success for Tetra Tech's UK nature team (ecology team sits within the nature team). This role requires a balance of leadership, business development, and technical excellence. You will lead by example, guiding your team to deliver high-quality ecological services while fostering new opportunities and maintaining strong client relationships. Your primary focus will be to positively lead, manage, and grow our ecology team, providing mentorship and support to staff in their professional development. You will oversee the delivery of a programme of works including complex ecological projects, ensuring technical quality and timely completion objectives are met, whilst maintaining positive engagement with clients and feedback of information to your team. We seek someone who thrives in a fast-paced, high-quality environment and can balance multiple responsibilities which a leading role can bring. We provide Tetra Tech's dedicated Project Management training and encourage you to lead projects that align with your technical skillset. With an eye for detail and a commitment to high standards, you will provide support and feedback to colleagues on project deliverables, bids, and proposals. You will also collaborate with colleagues from across the wider business on multi-disciplinary opportunities and projects, so a willingness to understand how other parts of the business operate would be advantageous. You will represent the North East region and contribute to Tetra Tech's nature team business development activities in line with our strategy. This includes leading, supporting, and coordinating the technical elements of bids, tenders, and framework opportunities, requiring a sound understanding of the technical aspects of ecological consultancy and commercial acumen. You will work closely with our professional project managers and bid support team. In this role, you will leverage your professional network to add value to bids, business development opportunities, and projects. It is essential that you enjoy developing relationships with clients and colleagues. Key responsibilities Team Development: Mentor and inspire the team and communicate effectively with colleagues and third parties fostering collaboration and professional growth. Lead the mentoring and development of staff in line with strategic goals. Have line management responsibility including timesheet signoff, pastoral care and duty of care where appropriate for the technical specialism. Client Engagement: Build and maintain strong relationships with existing and new clients, positioning us as a trusted partner for all nature-related needs. Project Leadership: Take an active role in projects, providing expert ecological input from initial consultation through to delivery, as well as supporting more junior project managers in the Region with troubleshooting. All Team Leads will be trained to Tetra Tech's Project Management training to Level 2. Technical Expertise: our team is renowned for his technical excellence and the Team Lead will need to provide high-level technical guidance to ensure projects meet regulatory and environmental compliance. They will supervise and review the development of standard technical solutions and verify that outputs meet expected quality standards. Lead the development of technical excellence and solutions based on relevant best practice and research, including knowledge sharing across the national Ecology team. Experience of Ecological Impact Assessment and writing EIA reports and Habitat Regulations Assessments. Contribute to planning committees, inquiries and Expert Witness evidence. Business Growth: Contribute to the strategic development of the Nature department and wider Tetra Tech business. Be involved with business development activity including having an awareness of market conditions, opportunities and competition and the identification and delivery of opportunities with new and existing clients. Requirements: An appropriate academic qualification in a related discipline Full Member of the Chartered Institute of Ecology and Environmental Management. Chartered Ecologist or Charted Environmentalist Demonstrable industry experience and capability to fulfil the role described. Hold a full driving licence. Flexible Working We operate fully flexible, hybrid working which allows our environmental specialists to choose where, how and when they work as long as our clients are receiving the high-quality service they expect. We focus on talent and skills, not postcode. The role will require working closely with the ecology leadership team, national ecology team, mentoring and managing other consultants and developing relationships with clients and colleagues so may require some time at an office or alternative working space to suit those involved. We are very happy to discuss flexible working for this role, including the possibility of reduced or compressed hours and flexible start or finish times. We can offer a range of solutions to help you get the most out of your work / life balance. If the timing's not quite right for you, please do still get in touch as we will always consider deferring the start date for the right candidate. About the team Over 90 permanent ecologists across 14 offices working as one cohesive team. Time away from home minimised. IT systems allow seamless remote and flexible working, so proximity to an office is not a barrier- we focus on talents & skills, not postcode. Our ecologists can work on the projects that interest them and deliver them to the highest standards. Cars or car allowances to every member of the team regardless of grade, including for personal use. Established TOIL system to allow time management to suit specific personal needs alongside seasonal demands. Career frameworks provide clarity on how to progress. We encourage the development of well-rounded ecologists who can talk about all stages of a project. We offer internal and external training and mentoring, including from our inhouse experts. Bat handling licence incentivisation scheme to thank ecologists who spend time and effort in achieving their licence - we know it's not easy! And to show our support of personal development, we award a significant financial bonus to anyone achieving Chartered Environmentalist/Ecologist status through CIEEM. We work closely with many other teams, including our own Planners, Archaeologists, Landscape Architects, Masterplanners and Engineers. With a culture of openness, there is always someone within the business who can provide advice and support for almost any query. Tetra Tech is a leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We are Leading with Science to provide sustainable and resilient solutions for our clients. At Tetra Tech, we provide a collaborative environment that supports individual performance, innovation, and creativity. We are proud to offer competitive compensation and benefits. Learn more by visiting For more information on our company, please visit our website at . To apply . click apply for full job details
Jul 30, 2025
Full time
Are you experienced ecologist ready to take the next step in your career? Do you thrive in delivering a positive leadership role whilst staying hands on with technical work? Can you contribute to our established group of regional leaders who aim to continue developing and evolving our exciting team? Tetra Tech is looking for a North East Team Leader to manage, inspire and significantly grow our talented team of ecologists in this region to deliver an increasing market share of interesting projects. Who is Tetra Tech? Tetra Tech is a dynamic, leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We work across a breadth of sectors including Residential, Defence, Energy, Government Services and Transport. We are Leading with Science to provide sustainable and resilient solutions for our clients. Tetra Tech Ecology team won the CIEEM Large Consultancy of the Year Award and Large Scale Mitigation Award in 2023. We are renowned for delivering innovative solutions to our clients complex problems and our ecology team plays a critical role in shaping sustainable projects nationwide, and we are looking for a dynamic Regional Lead who is ready to lead from the front. Our people are at the heart of everything we do. They help our clients succeed, our business prosper and the communities we work in thrive. We need the very best designers, project managers, engineers, surveyors, town planners, environmental specialists and business service professionals to maintain our reputation as a market leader. We do this by taking care of our people; offering fantastic flexible benefits, providing personal and professional development, and giving employees the opportunity to work on exciting and ground-breaking projects. We don't want Tetra Tech to be just your next role, we want it to be a step-change in your career and ultimately a move that you are proud to have made. The Role: As the North East Team Lead, you will be at the forefront of our ecology team in the region and contribute to driving success for Tetra Tech's UK nature team (ecology team sits within the nature team). This role requires a balance of leadership, business development, and technical excellence. You will lead by example, guiding your team to deliver high-quality ecological services while fostering new opportunities and maintaining strong client relationships. Your primary focus will be to positively lead, manage, and grow our ecology team, providing mentorship and support to staff in their professional development. You will oversee the delivery of a programme of works including complex ecological projects, ensuring technical quality and timely completion objectives are met, whilst maintaining positive engagement with clients and feedback of information to your team. We seek someone who thrives in a fast-paced, high-quality environment and can balance multiple responsibilities which a leading role can bring. We provide Tetra Tech's dedicated Project Management training and encourage you to lead projects that align with your technical skillset. With an eye for detail and a commitment to high standards, you will provide support and feedback to colleagues on project deliverables, bids, and proposals. You will also collaborate with colleagues from across the wider business on multi-disciplinary opportunities and projects, so a willingness to understand how other parts of the business operate would be advantageous. You will represent the North East region and contribute to Tetra Tech's nature team business development activities in line with our strategy. This includes leading, supporting, and coordinating the technical elements of bids, tenders, and framework opportunities, requiring a sound understanding of the technical aspects of ecological consultancy and commercial acumen. You will work closely with our professional project managers and bid support team. In this role, you will leverage your professional network to add value to bids, business development opportunities, and projects. It is essential that you enjoy developing relationships with clients and colleagues. Key responsibilities Team Development: Mentor and inspire the team and communicate effectively with colleagues and third parties fostering collaboration and professional growth. Lead the mentoring and development of staff in line with strategic goals. Have line management responsibility including timesheet signoff, pastoral care and duty of care where appropriate for the technical specialism. Client Engagement: Build and maintain strong relationships with existing and new clients, positioning us as a trusted partner for all nature-related needs. Project Leadership: Take an active role in projects, providing expert ecological input from initial consultation through to delivery, as well as supporting more junior project managers in the Region with troubleshooting. All Team Leads will be trained to Tetra Tech's Project Management training to Level 2. Technical Expertise: our team is renowned for his technical excellence and the Team Lead will need to provide high-level technical guidance to ensure projects meet regulatory and environmental compliance. They will supervise and review the development of standard technical solutions and verify that outputs meet expected quality standards. Lead the development of technical excellence and solutions based on relevant best practice and research, including knowledge sharing across the national Ecology team. Experience of Ecological Impact Assessment and writing EIA reports and Habitat Regulations Assessments. Contribute to planning committees, inquiries and Expert Witness evidence. Business Growth: Contribute to the strategic development of the Nature department and wider Tetra Tech business. Be involved with business development activity including having an awareness of market conditions, opportunities and competition and the identification and delivery of opportunities with new and existing clients. Requirements: An appropriate academic qualification in a related discipline Full Member of the Chartered Institute of Ecology and Environmental Management. Chartered Ecologist or Charted Environmentalist Demonstrable industry experience and capability to fulfil the role described. Hold a full driving licence. Flexible Working We operate fully flexible, hybrid working which allows our environmental specialists to choose where, how and when they work as long as our clients are receiving the high-quality service they expect. We focus on talent and skills, not postcode. The role will require working closely with the ecology leadership team, national ecology team, mentoring and managing other consultants and developing relationships with clients and colleagues so may require some time at an office or alternative working space to suit those involved. We are very happy to discuss flexible working for this role, including the possibility of reduced or compressed hours and flexible start or finish times. We can offer a range of solutions to help you get the most out of your work / life balance. If the timing's not quite right for you, please do still get in touch as we will always consider deferring the start date for the right candidate. About the team Over 90 permanent ecologists across 14 offices working as one cohesive team. Time away from home minimised. IT systems allow seamless remote and flexible working, so proximity to an office is not a barrier- we focus on talents & skills, not postcode. Our ecologists can work on the projects that interest them and deliver them to the highest standards. Cars or car allowances to every member of the team regardless of grade, including for personal use. Established TOIL system to allow time management to suit specific personal needs alongside seasonal demands. Career frameworks provide clarity on how to progress. We encourage the development of well-rounded ecologists who can talk about all stages of a project. We offer internal and external training and mentoring, including from our inhouse experts. Bat handling licence incentivisation scheme to thank ecologists who spend time and effort in achieving their licence - we know it's not easy! And to show our support of personal development, we award a significant financial bonus to anyone achieving Chartered Environmentalist/Ecologist status through CIEEM. We work closely with many other teams, including our own Planners, Archaeologists, Landscape Architects, Masterplanners and Engineers. With a culture of openness, there is always someone within the business who can provide advice and support for almost any query. Tetra Tech is a leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We are Leading with Science to provide sustainable and resilient solutions for our clients. At Tetra Tech, we provide a collaborative environment that supports individual performance, innovation, and creativity. We are proud to offer competitive compensation and benefits. Learn more by visiting For more information on our company, please visit our website at . To apply . click apply for full job details
Infrastructure Project Supervisor page is loaded Infrastructure Project Supervisor Apply locations Canary Wharf, London, E14 time type Full time posted on Posted 3 Days Ago time left to apply End Date: August 3, 2025 (7 days left to apply) job requisition id R2319 Department: Infrastructure Company: Canary Wharf Management Limited Reporting to: Infrastructure Project Manager JOB SUMMARY Lead and supervise Infrastructure contracts and projects estate-wide with a key focus on ensuring rigorous health and safety compliance, effective management of the Permit to Work (PTW) system, and adherence to all regulatory requirements. Act as the primary point of control within the Infrastructure Department for reviewing Risk Assessments and Method Statements (RAMS), coordinating safe project execution, and enforcing permit-to-work protocols. Working hours: Monday to Friday - 7am to 4pm/9am to 6pm alternate weeks. Salary: £52,000-£58,000 per annum dependent on experience. MAIN RESPONSIBILITIES Health, Safety & Compliance Leadership Take ownership of the Permit to Work system for all infrastructure projects/contractors, ensuring permits are accurately reviewed, issued, controlled, and closed out in line with company policies and legal standards. Review and approve RAMS submitted by contractors and in-house teams, verifying competency, insurance coverage, and equipment certification prior to work commencement. Conduct comprehensive site inspections before, during, and after project activities to monitor compliance with approved RAMS and permit conditions, escalating any deviations or unsafe practices immediately. Maintain and manage the Impairment Register for equipment and system isolations related to project works, ensuring timely isolation and safe reinstatement. Liaise with Health & Safety and other relevant departments to continuously enhance compliance and risk mitigation strategies on projects. Prepare detailed reports on incidents, near misses, or non-compliance related to project activities for Infrastructure Services Management. Facilitate training sessions or toolbox talks focused on Permit to Work processes, safe work methods, and regulatory updates for project teams and contractors. Project Coordination and Supervision Supervise infrastructure projects from initiation through to completion, ensuring all works are executed safely, on time, and within scope. Coordinate and communicate planned shutdowns, system testing, and other critical activities with tenants, stakeholders, and security teams to minimize disruption and maintain safety. Monitor contractor performance, verifying qualifications and compliance with all safety and permit requirements throughout the project lifecycle. Assist Infrastructure Project Management in developing project schedules, tracking progress, and ensuring compliance with health and safety standards. Ensure all project documentation-including permits, RAMS, certifications, drawings, and manuals-is maintained accurately and readily accessible for audits and reviews. Administrative & Reporting Functions Keep the contractor information matrix and estate project calendar up-to-date, coordinating works to avoid clashes and ensure smooth delivery. Ensure timely and accurate completion of staff/contractor time and task records related to project activities. Support the issuance of permits through rigorous review of documentation and site readiness verification. Manage communications with all stakeholders, ensuring clear and timely notification of project impacts and safety requirements. Additional Duties Provide out-of-hours project support as per business requirements. Perform other reasonable duties as requested by Infrastructure Services Management. HEALTH, SAFETY AND WELFARE RESPONSIBILITIES All employees must actively contribute to a safe working environment by complying with legal requirements and company policies. This includes adhering to safe working procedures, reporting hazards or incidents promptly, and supporting ongoing health and safety initiatives. ENVIRONMENTAL RESPONSIBILITIES Support and adhere to Canary Wharf Group PLC's Environmental Policies, promoting waste minimization and energy-efficient practices during project execution. QUALITY MANAGEMENT RESPONSIBILITIES Ensure compliance with the company's Quality Management System and ISO 9001 standards, applying all relevant procedures, plans, and documentation throughout the project lifecycle. PERSON SPECIFICATION A relevant professional qualifications (Level 3 (or equivalent) Mechanical/Electrical) is essential. Demonstrable experience managing Permit to Work systems and RAMS in a project environment. Proven understanding of electrical, mechanical, HVAC and fire safety systems within complex estates. A good knowledge of street works/LANTRA safety legislation would be an advantage. Strong leadership skills with the ability to communicate effectively across all levels. The candidate must possess excellent organizational skills, including managing electronic permit applications and coordinating multiple contractors. Strong customer service skills for effective stakeholder engagement is essential. The candidate most be able to demonstrate the ability to work calmly under pressure, prioritise tasks, and meet project deadlines. High proficiency in project documentation and IT systems. Willingness to learn and adapt to changing safety regulations and project requirements. Training Requirements (candidate will be expected to undertake the training below): IOSH Managing Safely NEBOSH General Certificate C&G Water Treatment/Confined spaces/LOLER/HTW/WAH and other industry standard training Relevant Emergency Procedures Insurance and Impairment Procedures NRSWA/LANTRA HEALTH SAFETY AND WELFARE RESPONSIBILITIES All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual. ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG) RESPONSIBILITIES Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our communityand utilising our volunteering. QUALITY MANAGEMENT RESPONSIBILITIES In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard. COMPANY VALUES Commit to Excellence Act with integrity and deliver high performance Put our customers at the heart of what we do Resolve issues by providing high quality solutions Foster Collaboration Find opportunities to collaborate with others across the business to achieve shared goals Encourage inclusive networks and treat others with respect and fairness Use knowledge to work effectively with suppliers / contractors to meet shared goals Encourage Engagement Confident in making decisions appropriate to the role Learn from mistakes and listen to constructive feedback to improve performance Prioritise safety and actively support community, wellbeing and sustainability programmes Take Ownership Take pride in delivering high quality service which exceeds expectations Committed to opportunities for self-development Take responsibility for my own performance and look for ways to improve Embrace Innovation Embrace change and innovation Proactively suggest ways to improve our business and encourage others to share ideas See new challenges as opportunities to deliver effective change WHAT WE OFFER Diversity and Inclusion We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential. Flexible Working As an inclusive employer, we recognise the positive impact flexible working can have on an individual, their wellbeing . click apply for full job details
Jul 29, 2025
Full time
Infrastructure Project Supervisor page is loaded Infrastructure Project Supervisor Apply locations Canary Wharf, London, E14 time type Full time posted on Posted 3 Days Ago time left to apply End Date: August 3, 2025 (7 days left to apply) job requisition id R2319 Department: Infrastructure Company: Canary Wharf Management Limited Reporting to: Infrastructure Project Manager JOB SUMMARY Lead and supervise Infrastructure contracts and projects estate-wide with a key focus on ensuring rigorous health and safety compliance, effective management of the Permit to Work (PTW) system, and adherence to all regulatory requirements. Act as the primary point of control within the Infrastructure Department for reviewing Risk Assessments and Method Statements (RAMS), coordinating safe project execution, and enforcing permit-to-work protocols. Working hours: Monday to Friday - 7am to 4pm/9am to 6pm alternate weeks. Salary: £52,000-£58,000 per annum dependent on experience. MAIN RESPONSIBILITIES Health, Safety & Compliance Leadership Take ownership of the Permit to Work system for all infrastructure projects/contractors, ensuring permits are accurately reviewed, issued, controlled, and closed out in line with company policies and legal standards. Review and approve RAMS submitted by contractors and in-house teams, verifying competency, insurance coverage, and equipment certification prior to work commencement. Conduct comprehensive site inspections before, during, and after project activities to monitor compliance with approved RAMS and permit conditions, escalating any deviations or unsafe practices immediately. Maintain and manage the Impairment Register for equipment and system isolations related to project works, ensuring timely isolation and safe reinstatement. Liaise with Health & Safety and other relevant departments to continuously enhance compliance and risk mitigation strategies on projects. Prepare detailed reports on incidents, near misses, or non-compliance related to project activities for Infrastructure Services Management. Facilitate training sessions or toolbox talks focused on Permit to Work processes, safe work methods, and regulatory updates for project teams and contractors. Project Coordination and Supervision Supervise infrastructure projects from initiation through to completion, ensuring all works are executed safely, on time, and within scope. Coordinate and communicate planned shutdowns, system testing, and other critical activities with tenants, stakeholders, and security teams to minimize disruption and maintain safety. Monitor contractor performance, verifying qualifications and compliance with all safety and permit requirements throughout the project lifecycle. Assist Infrastructure Project Management in developing project schedules, tracking progress, and ensuring compliance with health and safety standards. Ensure all project documentation-including permits, RAMS, certifications, drawings, and manuals-is maintained accurately and readily accessible for audits and reviews. Administrative & Reporting Functions Keep the contractor information matrix and estate project calendar up-to-date, coordinating works to avoid clashes and ensure smooth delivery. Ensure timely and accurate completion of staff/contractor time and task records related to project activities. Support the issuance of permits through rigorous review of documentation and site readiness verification. Manage communications with all stakeholders, ensuring clear and timely notification of project impacts and safety requirements. Additional Duties Provide out-of-hours project support as per business requirements. Perform other reasonable duties as requested by Infrastructure Services Management. HEALTH, SAFETY AND WELFARE RESPONSIBILITIES All employees must actively contribute to a safe working environment by complying with legal requirements and company policies. This includes adhering to safe working procedures, reporting hazards or incidents promptly, and supporting ongoing health and safety initiatives. ENVIRONMENTAL RESPONSIBILITIES Support and adhere to Canary Wharf Group PLC's Environmental Policies, promoting waste minimization and energy-efficient practices during project execution. QUALITY MANAGEMENT RESPONSIBILITIES Ensure compliance with the company's Quality Management System and ISO 9001 standards, applying all relevant procedures, plans, and documentation throughout the project lifecycle. PERSON SPECIFICATION A relevant professional qualifications (Level 3 (or equivalent) Mechanical/Electrical) is essential. Demonstrable experience managing Permit to Work systems and RAMS in a project environment. Proven understanding of electrical, mechanical, HVAC and fire safety systems within complex estates. A good knowledge of street works/LANTRA safety legislation would be an advantage. Strong leadership skills with the ability to communicate effectively across all levels. The candidate must possess excellent organizational skills, including managing electronic permit applications and coordinating multiple contractors. Strong customer service skills for effective stakeholder engagement is essential. The candidate most be able to demonstrate the ability to work calmly under pressure, prioritise tasks, and meet project deadlines. High proficiency in project documentation and IT systems. Willingness to learn and adapt to changing safety regulations and project requirements. Training Requirements (candidate will be expected to undertake the training below): IOSH Managing Safely NEBOSH General Certificate C&G Water Treatment/Confined spaces/LOLER/HTW/WAH and other industry standard training Relevant Emergency Procedures Insurance and Impairment Procedures NRSWA/LANTRA HEALTH SAFETY AND WELFARE RESPONSIBILITIES All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual. ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG) RESPONSIBILITIES Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our communityand utilising our volunteering. QUALITY MANAGEMENT RESPONSIBILITIES In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard. COMPANY VALUES Commit to Excellence Act with integrity and deliver high performance Put our customers at the heart of what we do Resolve issues by providing high quality solutions Foster Collaboration Find opportunities to collaborate with others across the business to achieve shared goals Encourage inclusive networks and treat others with respect and fairness Use knowledge to work effectively with suppliers / contractors to meet shared goals Encourage Engagement Confident in making decisions appropriate to the role Learn from mistakes and listen to constructive feedback to improve performance Prioritise safety and actively support community, wellbeing and sustainability programmes Take Ownership Take pride in delivering high quality service which exceeds expectations Committed to opportunities for self-development Take responsibility for my own performance and look for ways to improve Embrace Innovation Embrace change and innovation Proactively suggest ways to improve our business and encourage others to share ideas See new challenges as opportunities to deliver effective change WHAT WE OFFER Diversity and Inclusion We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential. Flexible Working As an inclusive employer, we recognise the positive impact flexible working can have on an individual, their wellbeing . click apply for full job details
Job Title: B1 Licensed Engineer Job Type: Permanent Location: Christchurch Due to the nature of the role, full Security Clearance (SC) is required before starting on site. To be eligible, you must: Hold or be willing and eligible to obtain SC Be eligible to work in the UK without sponsorship Have lived and worked in the UK continuously for the past 5 years Be a sole British national (UK EYES ONLY restriction) Your Next Engineering Challenge Matchtech has partnered with a key player in the aerospace MRO sector and is currently recruiting a B1 Licensed Aircraft Engineer for a permanent position at their Bournemouth Airport facility. How You'll Contribute As a B1 Licensed Aircraft Engineer, you'll take charge of allocated aircraft and equipment maintenance, ensuring all tasks are completed safely, to spec, and in line with Maintenance Manuals and the Company Exposition. Your key responsibilities include: Team Leadership & Support: Lead and support technical staff, prioritise workloads, coordinate schedules, and assist in team development. Step in for the Chief Engineer when required and help drive day-to-day operations. Performance, Compliance & Documentation: Oversee accurate, timely completion of maintenance records. Review team performance, provide feedback, and drive improvements in standards, practices, and overall efficiency. Delivery, Targets & Stakeholder Focus: Coordinate engineering activities to hit performance targets within budget, while maintaining strong relationships with customers and key stakeholders. The Essentials You'll Need? Qualified & Experienced: UK CAA Part 66 Licence with relevant type ratings and company approvals, plus 3+ years' experience in an LAE or equivalent role within base maintenance. (Relevant type training will be provided where required.) Technically Strong: In-depth knowledge of base maintenance operations and aviation regulatory requirements. Effective Leader & Communicator: Team player with strong communication, influencing, and customer-facing skills. Confident, self-driven, and change ready. Professional & Fit for Duty: Committed to organisational values and medically fit for on-site and off-site engineering work. Your Compensation & Perks Secure, long-term position with a competitive salary and a comprehensive employee benefits package. Ongoing professional development, including relevant type training, within a supportive and collaborative working environment. Ready to launch your next mission? If you're a driven and experienced B1 Licensed Engineer ready to take the next step in your career, we want to hear from you. Apply now and join our client's dedicated team at Bournemouth Airport.
Jul 29, 2025
Full time
Job Title: B1 Licensed Engineer Job Type: Permanent Location: Christchurch Due to the nature of the role, full Security Clearance (SC) is required before starting on site. To be eligible, you must: Hold or be willing and eligible to obtain SC Be eligible to work in the UK without sponsorship Have lived and worked in the UK continuously for the past 5 years Be a sole British national (UK EYES ONLY restriction) Your Next Engineering Challenge Matchtech has partnered with a key player in the aerospace MRO sector and is currently recruiting a B1 Licensed Aircraft Engineer for a permanent position at their Bournemouth Airport facility. How You'll Contribute As a B1 Licensed Aircraft Engineer, you'll take charge of allocated aircraft and equipment maintenance, ensuring all tasks are completed safely, to spec, and in line with Maintenance Manuals and the Company Exposition. Your key responsibilities include: Team Leadership & Support: Lead and support technical staff, prioritise workloads, coordinate schedules, and assist in team development. Step in for the Chief Engineer when required and help drive day-to-day operations. Performance, Compliance & Documentation: Oversee accurate, timely completion of maintenance records. Review team performance, provide feedback, and drive improvements in standards, practices, and overall efficiency. Delivery, Targets & Stakeholder Focus: Coordinate engineering activities to hit performance targets within budget, while maintaining strong relationships with customers and key stakeholders. The Essentials You'll Need? Qualified & Experienced: UK CAA Part 66 Licence with relevant type ratings and company approvals, plus 3+ years' experience in an LAE or equivalent role within base maintenance. (Relevant type training will be provided where required.) Technically Strong: In-depth knowledge of base maintenance operations and aviation regulatory requirements. Effective Leader & Communicator: Team player with strong communication, influencing, and customer-facing skills. Confident, self-driven, and change ready. Professional & Fit for Duty: Committed to organisational values and medically fit for on-site and off-site engineering work. Your Compensation & Perks Secure, long-term position with a competitive salary and a comprehensive employee benefits package. Ongoing professional development, including relevant type training, within a supportive and collaborative working environment. Ready to launch your next mission? If you're a driven and experienced B1 Licensed Engineer ready to take the next step in your career, we want to hear from you. Apply now and join our client's dedicated team at Bournemouth Airport.
Head of Operations, Consumer Growth page is loaded Head of Operations, Consumer Growth Apply locations Belfast The Paper Exchange Glasgow Manchester Bristol Leeds time type Full time posted on Posted 3 Days Ago time left to apply End Date: August 9, 2025 (11 days left to apply) job requisition id 140751 End Date Friday 08 August 2025 Salary Range £104,992 - £123,520 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary There is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. Consumer Growth Objectives: Deliver the UK's Most Recommended Banking App Drive Digital Sales for the Group Digitise to Mobile First by Transforming Customer & Colleague Experiences Job Description JOB TITLE: Head of Operations, Consumer Growth LOCATION: Bristol, Glasgow, Belfast, Leeds or Manchester HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in one of our office hubs mentioned above About this opportunity This is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. This role presents a unique opportunity to lead the Operations for the Consumer Growth business. You will play a key role in leading across specialisms focused on how we keep the show on the road, making sure our colleagues have everything they need to do a brilliant job for our customers. Success in this role requires critical thinking, effective storytelling of transformation, and the ability to align team efforts with strategic objectives. Additionally, you will need to address critical challenges that may arise, demonstrating agility in pivoting to new priorities as needed. This role reports into the Consumer Growth Director in Consumer Relationships, and will work as part of the Senior Leadership Team to help shape and deliver our growth ambitions while ensuring customers are the heart of decision making Day to day responsibilities include: Collaboratingclosely with the Customer Facing Leads, Consumer Director and specialist partners, you will oversight customer outcomes, business continuity, how we land and embed change and communications alongside making Consumer Growth to be a great place to work through our people plan. Change & Transformation Leadership:Leads the delivery of complex change initiatives, ensuring they are well-governed, strategically aligned, and effectively communicated. You'll define a clear communications strategy to champion a culture of agility and continuous improvement across the organisation. Controls Management & Conduct:You'll manage our controls across Consumer Growth, ensuring we are driving forward a culture that puts customers at the heart of every decision and adhered to Consumer Duty. You foster an environment that prioritises the fair treatment of customers, instilling these principles in our leaders to ensure that all colleagues act with due care and integrity across all aspects of their role. Key skills Leadership & Communication.A passion for developing colleagues, encouraging your team to be the best they can be and able to coach, empower and inspire. Creates and delivers powerful messages that inform and engage our teams across Consumer Growth. Leads engagement strategies that build trust, alignment, and a shared sense of purpose during both steady-state and change periods. Operational Excellence. Holds overall accountability for the design and delivery of operational strategies that support business growth, regulatory compliance, and customer outcomes. Leads a multidisciplinary team to ensure seamless execution across all operational domains. Data Analysis & Strategic insight.Communicates with data confidently and effectively, using data for decision making. Proven ability to assess performance against strategic goals and provide actionable insights. This includes driving process improvements based on colleague and customer feedback. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people?Join our journey! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. About Us With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.
Jul 29, 2025
Full time
Head of Operations, Consumer Growth page is loaded Head of Operations, Consumer Growth Apply locations Belfast The Paper Exchange Glasgow Manchester Bristol Leeds time type Full time posted on Posted 3 Days Ago time left to apply End Date: August 9, 2025 (11 days left to apply) job requisition id 140751 End Date Friday 08 August 2025 Salary Range £104,992 - £123,520 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary There is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. Consumer Growth Objectives: Deliver the UK's Most Recommended Banking App Drive Digital Sales for the Group Digitise to Mobile First by Transforming Customer & Colleague Experiences Job Description JOB TITLE: Head of Operations, Consumer Growth LOCATION: Bristol, Glasgow, Belfast, Leeds or Manchester HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in one of our office hubs mentioned above About this opportunity This is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. This role presents a unique opportunity to lead the Operations for the Consumer Growth business. You will play a key role in leading across specialisms focused on how we keep the show on the road, making sure our colleagues have everything they need to do a brilliant job for our customers. Success in this role requires critical thinking, effective storytelling of transformation, and the ability to align team efforts with strategic objectives. Additionally, you will need to address critical challenges that may arise, demonstrating agility in pivoting to new priorities as needed. This role reports into the Consumer Growth Director in Consumer Relationships, and will work as part of the Senior Leadership Team to help shape and deliver our growth ambitions while ensuring customers are the heart of decision making Day to day responsibilities include: Collaboratingclosely with the Customer Facing Leads, Consumer Director and specialist partners, you will oversight customer outcomes, business continuity, how we land and embed change and communications alongside making Consumer Growth to be a great place to work through our people plan. Change & Transformation Leadership:Leads the delivery of complex change initiatives, ensuring they are well-governed, strategically aligned, and effectively communicated. You'll define a clear communications strategy to champion a culture of agility and continuous improvement across the organisation. Controls Management & Conduct:You'll manage our controls across Consumer Growth, ensuring we are driving forward a culture that puts customers at the heart of every decision and adhered to Consumer Duty. You foster an environment that prioritises the fair treatment of customers, instilling these principles in our leaders to ensure that all colleagues act with due care and integrity across all aspects of their role. Key skills Leadership & Communication.A passion for developing colleagues, encouraging your team to be the best they can be and able to coach, empower and inspire. Creates and delivers powerful messages that inform and engage our teams across Consumer Growth. Leads engagement strategies that build trust, alignment, and a shared sense of purpose during both steady-state and change periods. Operational Excellence. Holds overall accountability for the design and delivery of operational strategies that support business growth, regulatory compliance, and customer outcomes. Leads a multidisciplinary team to ensure seamless execution across all operational domains. Data Analysis & Strategic insight.Communicates with data confidently and effectively, using data for decision making. Proven ability to assess performance against strategic goals and provide actionable insights. This includes driving process improvements based on colleague and customer feedback. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people?Join our journey! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. About Us With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.
Head of Operations, Consumer Growth page is loaded Head of Operations, Consumer Growth Apply locations Belfast The Paper Exchange Glasgow Manchester Bristol Leeds time type Full time posted on Posted 3 Days Ago time left to apply End Date: August 9, 2025 (11 days left to apply) job requisition id 140751 End Date Friday 08 August 2025 Salary Range £104,992 - £123,520 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary There is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. Consumer Growth Objectives: Deliver the UK's Most Recommended Banking App Drive Digital Sales for the Group Digitise to Mobile First by Transforming Customer & Colleague Experiences Job Description JOB TITLE: Head of Operations, Consumer Growth LOCATION: Bristol, Glasgow, Belfast, Leeds or Manchester HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in one of our office hubs mentioned above About this opportunity This is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. This role presents a unique opportunity to lead the Operations for the Consumer Growth business. You will play a key role in leading across specialisms focused on how we keep the show on the road, making sure our colleagues have everything they need to do a brilliant job for our customers. Success in this role requires critical thinking, effective storytelling of transformation, and the ability to align team efforts with strategic objectives. Additionally, you will need to address critical challenges that may arise, demonstrating agility in pivoting to new priorities as needed. This role reports into the Consumer Growth Director in Consumer Relationships, and will work as part of the Senior Leadership Team to help shape and deliver our growth ambitions while ensuring customers are the heart of decision making Day to day responsibilities include: Collaboratingclosely with the Customer Facing Leads, Consumer Director and specialist partners, you will oversight customer outcomes, business continuity, how we land and embed change and communications alongside making Consumer Growth to be a great place to work through our people plan. Change & Transformation Leadership:Leads the delivery of complex change initiatives, ensuring they are well-governed, strategically aligned, and effectively communicated. You'll define a clear communications strategy to champion a culture of agility and continuous improvement across the organisation. Controls Management & Conduct:You'll manage our controls across Consumer Growth, ensuring we are driving forward a culture that puts customers at the heart of every decision and adhered to Consumer Duty. You foster an environment that prioritises the fair treatment of customers, instilling these principles in our leaders to ensure that all colleagues act with due care and integrity across all aspects of their role. Key skills Leadership & Communication.A passion for developing colleagues, encouraging your team to be the best they can be and able to coach, empower and inspire. Creates and delivers powerful messages that inform and engage our teams across Consumer Growth. Leads engagement strategies that build trust, alignment, and a shared sense of purpose during both steady-state and change periods. Operational Excellence. Holds overall accountability for the design and delivery of operational strategies that support business growth, regulatory compliance, and customer outcomes. Leads a multidisciplinary team to ensure seamless execution across all operational domains. Data Analysis & Strategic insight.Communicates with data confidently and effectively, using data for decision making. Proven ability to assess performance against strategic goals and provide actionable insights. This includes driving process improvements based on colleague and customer feedback. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people?Join our journey! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. About Us With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.
Jul 29, 2025
Full time
Head of Operations, Consumer Growth page is loaded Head of Operations, Consumer Growth Apply locations Belfast The Paper Exchange Glasgow Manchester Bristol Leeds time type Full time posted on Posted 3 Days Ago time left to apply End Date: August 9, 2025 (11 days left to apply) job requisition id 140751 End Date Friday 08 August 2025 Salary Range £104,992 - £123,520 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary There is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. Consumer Growth Objectives: Deliver the UK's Most Recommended Banking App Drive Digital Sales for the Group Digitise to Mobile First by Transforming Customer & Colleague Experiences Job Description JOB TITLE: Head of Operations, Consumer Growth LOCATION: Bristol, Glasgow, Belfast, Leeds or Manchester HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in one of our office hubs mentioned above About this opportunity This is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. This role presents a unique opportunity to lead the Operations for the Consumer Growth business. You will play a key role in leading across specialisms focused on how we keep the show on the road, making sure our colleagues have everything they need to do a brilliant job for our customers. Success in this role requires critical thinking, effective storytelling of transformation, and the ability to align team efforts with strategic objectives. Additionally, you will need to address critical challenges that may arise, demonstrating agility in pivoting to new priorities as needed. This role reports into the Consumer Growth Director in Consumer Relationships, and will work as part of the Senior Leadership Team to help shape and deliver our growth ambitions while ensuring customers are the heart of decision making Day to day responsibilities include: Collaboratingclosely with the Customer Facing Leads, Consumer Director and specialist partners, you will oversight customer outcomes, business continuity, how we land and embed change and communications alongside making Consumer Growth to be a great place to work through our people plan. Change & Transformation Leadership:Leads the delivery of complex change initiatives, ensuring they are well-governed, strategically aligned, and effectively communicated. You'll define a clear communications strategy to champion a culture of agility and continuous improvement across the organisation. Controls Management & Conduct:You'll manage our controls across Consumer Growth, ensuring we are driving forward a culture that puts customers at the heart of every decision and adhered to Consumer Duty. You foster an environment that prioritises the fair treatment of customers, instilling these principles in our leaders to ensure that all colleagues act with due care and integrity across all aspects of their role. Key skills Leadership & Communication.A passion for developing colleagues, encouraging your team to be the best they can be and able to coach, empower and inspire. Creates and delivers powerful messages that inform and engage our teams across Consumer Growth. Leads engagement strategies that build trust, alignment, and a shared sense of purpose during both steady-state and change periods. Operational Excellence. Holds overall accountability for the design and delivery of operational strategies that support business growth, regulatory compliance, and customer outcomes. Leads a multidisciplinary team to ensure seamless execution across all operational domains. Data Analysis & Strategic insight.Communicates with data confidently and effectively, using data for decision making. Proven ability to assess performance against strategic goals and provide actionable insights. This includes driving process improvements based on colleague and customer feedback. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people?Join our journey! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. About Us With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.
Head of Operations, Consumer Growth page is loaded Head of Operations, Consumer Growth Apply locations Belfast The Paper Exchange Glasgow Manchester Bristol Leeds time type Full time posted on Posted 3 Days Ago time left to apply End Date: August 9, 2025 (11 days left to apply) job requisition id 140751 End Date Friday 08 August 2025 Salary Range £104,992 - £123,520 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary There is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. Consumer Growth Objectives: Deliver the UK's Most Recommended Banking App Drive Digital Sales for the Group Digitise to Mobile First by Transforming Customer & Colleague Experiences Job Description JOB TITLE: Head of Operations, Consumer Growth LOCATION: Bristol, Glasgow, Belfast, Leeds or Manchester HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in one of our office hubs mentioned above About this opportunity This is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. This role presents a unique opportunity to lead the Operations for the Consumer Growth business. You will play a key role in leading across specialisms focused on how we keep the show on the road, making sure our colleagues have everything they need to do a brilliant job for our customers. Success in this role requires critical thinking, effective storytelling of transformation, and the ability to align team efforts with strategic objectives. Additionally, you will need to address critical challenges that may arise, demonstrating agility in pivoting to new priorities as needed. This role reports into the Consumer Growth Director in Consumer Relationships, and will work as part of the Senior Leadership Team to help shape and deliver our growth ambitions while ensuring customers are the heart of decision making Day to day responsibilities include: Collaboratingclosely with the Customer Facing Leads, Consumer Director and specialist partners, you will oversight customer outcomes, business continuity, how we land and embed change and communications alongside making Consumer Growth to be a great place to work through our people plan. Change & Transformation Leadership:Leads the delivery of complex change initiatives, ensuring they are well-governed, strategically aligned, and effectively communicated. You'll define a clear communications strategy to champion a culture of agility and continuous improvement across the organisation. Controls Management & Conduct:You'll manage our controls across Consumer Growth, ensuring we are driving forward a culture that puts customers at the heart of every decision and adhered to Consumer Duty. You foster an environment that prioritises the fair treatment of customers, instilling these principles in our leaders to ensure that all colleagues act with due care and integrity across all aspects of their role. Key skills Leadership & Communication.A passion for developing colleagues, encouraging your team to be the best they can be and able to coach, empower and inspire. Creates and delivers powerful messages that inform and engage our teams across Consumer Growth. Leads engagement strategies that build trust, alignment, and a shared sense of purpose during both steady-state and change periods. Operational Excellence. Holds overall accountability for the design and delivery of operational strategies that support business growth, regulatory compliance, and customer outcomes. Leads a multidisciplinary team to ensure seamless execution across all operational domains. Data Analysis & Strategic insight.Communicates with data confidently and effectively, using data for decision making. Proven ability to assess performance against strategic goals and provide actionable insights. This includes driving process improvements based on colleague and customer feedback. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people?Join our journey! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. About Us With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.
Jul 29, 2025
Full time
Head of Operations, Consumer Growth page is loaded Head of Operations, Consumer Growth Apply locations Belfast The Paper Exchange Glasgow Manchester Bristol Leeds time type Full time posted on Posted 3 Days Ago time left to apply End Date: August 9, 2025 (11 days left to apply) job requisition id 140751 End Date Friday 08 August 2025 Salary Range £104,992 - £123,520 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary There is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. Consumer Growth Objectives: Deliver the UK's Most Recommended Banking App Drive Digital Sales for the Group Digitise to Mobile First by Transforming Customer & Colleague Experiences Job Description JOB TITLE: Head of Operations, Consumer Growth LOCATION: Bristol, Glasgow, Belfast, Leeds or Manchester HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in one of our office hubs mentioned above About this opportunity This is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. This role presents a unique opportunity to lead the Operations for the Consumer Growth business. You will play a key role in leading across specialisms focused on how we keep the show on the road, making sure our colleagues have everything they need to do a brilliant job for our customers. Success in this role requires critical thinking, effective storytelling of transformation, and the ability to align team efforts with strategic objectives. Additionally, you will need to address critical challenges that may arise, demonstrating agility in pivoting to new priorities as needed. This role reports into the Consumer Growth Director in Consumer Relationships, and will work as part of the Senior Leadership Team to help shape and deliver our growth ambitions while ensuring customers are the heart of decision making Day to day responsibilities include: Collaboratingclosely with the Customer Facing Leads, Consumer Director and specialist partners, you will oversight customer outcomes, business continuity, how we land and embed change and communications alongside making Consumer Growth to be a great place to work through our people plan. Change & Transformation Leadership:Leads the delivery of complex change initiatives, ensuring they are well-governed, strategically aligned, and effectively communicated. You'll define a clear communications strategy to champion a culture of agility and continuous improvement across the organisation. Controls Management & Conduct:You'll manage our controls across Consumer Growth, ensuring we are driving forward a culture that puts customers at the heart of every decision and adhered to Consumer Duty. You foster an environment that prioritises the fair treatment of customers, instilling these principles in our leaders to ensure that all colleagues act with due care and integrity across all aspects of their role. Key skills Leadership & Communication.A passion for developing colleagues, encouraging your team to be the best they can be and able to coach, empower and inspire. Creates and delivers powerful messages that inform and engage our teams across Consumer Growth. Leads engagement strategies that build trust, alignment, and a shared sense of purpose during both steady-state and change periods. Operational Excellence. Holds overall accountability for the design and delivery of operational strategies that support business growth, regulatory compliance, and customer outcomes. Leads a multidisciplinary team to ensure seamless execution across all operational domains. Data Analysis & Strategic insight.Communicates with data confidently and effectively, using data for decision making. Proven ability to assess performance against strategic goals and provide actionable insights. This includes driving process improvements based on colleague and customer feedback. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people?Join our journey! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. About Us With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.
Head of Operations, Consumer Growth page is loaded Head of Operations, Consumer Growth Apply locations Belfast The Paper Exchange Glasgow Manchester Bristol Leeds time type Full time posted on Posted 3 Days Ago time left to apply End Date: August 9, 2025 (11 days left to apply) job requisition id 140751 End Date Friday 08 August 2025 Salary Range £104,992 - £123,520 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary There is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. Consumer Growth Objectives: Deliver the UK's Most Recommended Banking App Drive Digital Sales for the Group Digitise to Mobile First by Transforming Customer & Colleague Experiences Job Description JOB TITLE: Head of Operations, Consumer Growth LOCATION: Bristol, Glasgow, Belfast, Leeds or Manchester HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in one of our office hubs mentioned above About this opportunity This is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. This role presents a unique opportunity to lead the Operations for the Consumer Growth business. You will play a key role in leading across specialisms focused on how we keep the show on the road, making sure our colleagues have everything they need to do a brilliant job for our customers. Success in this role requires critical thinking, effective storytelling of transformation, and the ability to align team efforts with strategic objectives. Additionally, you will need to address critical challenges that may arise, demonstrating agility in pivoting to new priorities as needed. This role reports into the Consumer Growth Director in Consumer Relationships, and will work as part of the Senior Leadership Team to help shape and deliver our growth ambitions while ensuring customers are the heart of decision making Day to day responsibilities include: Collaboratingclosely with the Customer Facing Leads, Consumer Director and specialist partners, you will oversight customer outcomes, business continuity, how we land and embed change and communications alongside making Consumer Growth to be a great place to work through our people plan. Change & Transformation Leadership:Leads the delivery of complex change initiatives, ensuring they are well-governed, strategically aligned, and effectively communicated. You'll define a clear communications strategy to champion a culture of agility and continuous improvement across the organisation. Controls Management & Conduct:You'll manage our controls across Consumer Growth, ensuring we are driving forward a culture that puts customers at the heart of every decision and adhered to Consumer Duty. You foster an environment that prioritises the fair treatment of customers, instilling these principles in our leaders to ensure that all colleagues act with due care and integrity across all aspects of their role. Key skills Leadership & Communication.A passion for developing colleagues, encouraging your team to be the best they can be and able to coach, empower and inspire. Creates and delivers powerful messages that inform and engage our teams across Consumer Growth. Leads engagement strategies that build trust, alignment, and a shared sense of purpose during both steady-state and change periods. Operational Excellence. Holds overall accountability for the design and delivery of operational strategies that support business growth, regulatory compliance, and customer outcomes. Leads a multidisciplinary team to ensure seamless execution across all operational domains. Data Analysis & Strategic insight.Communicates with data confidently and effectively, using data for decision making. Proven ability to assess performance against strategic goals and provide actionable insights. This includes driving process improvements based on colleague and customer feedback. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people?Join our journey! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. About Us With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.
Jul 29, 2025
Full time
Head of Operations, Consumer Growth page is loaded Head of Operations, Consumer Growth Apply locations Belfast The Paper Exchange Glasgow Manchester Bristol Leeds time type Full time posted on Posted 3 Days Ago time left to apply End Date: August 9, 2025 (11 days left to apply) job requisition id 140751 End Date Friday 08 August 2025 Salary Range £104,992 - £123,520 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary There is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. Consumer Growth Objectives: Deliver the UK's Most Recommended Banking App Drive Digital Sales for the Group Digitise to Mobile First by Transforming Customer & Colleague Experiences Job Description JOB TITLE: Head of Operations, Consumer Growth LOCATION: Bristol, Glasgow, Belfast, Leeds or Manchester HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in one of our office hubs mentioned above About this opportunity This is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. This role presents a unique opportunity to lead the Operations for the Consumer Growth business. You will play a key role in leading across specialisms focused on how we keep the show on the road, making sure our colleagues have everything they need to do a brilliant job for our customers. Success in this role requires critical thinking, effective storytelling of transformation, and the ability to align team efforts with strategic objectives. Additionally, you will need to address critical challenges that may arise, demonstrating agility in pivoting to new priorities as needed. This role reports into the Consumer Growth Director in Consumer Relationships, and will work as part of the Senior Leadership Team to help shape and deliver our growth ambitions while ensuring customers are the heart of decision making Day to day responsibilities include: Collaboratingclosely with the Customer Facing Leads, Consumer Director and specialist partners, you will oversight customer outcomes, business continuity, how we land and embed change and communications alongside making Consumer Growth to be a great place to work through our people plan. Change & Transformation Leadership:Leads the delivery of complex change initiatives, ensuring they are well-governed, strategically aligned, and effectively communicated. You'll define a clear communications strategy to champion a culture of agility and continuous improvement across the organisation. Controls Management & Conduct:You'll manage our controls across Consumer Growth, ensuring we are driving forward a culture that puts customers at the heart of every decision and adhered to Consumer Duty. You foster an environment that prioritises the fair treatment of customers, instilling these principles in our leaders to ensure that all colleagues act with due care and integrity across all aspects of their role. Key skills Leadership & Communication.A passion for developing colleagues, encouraging your team to be the best they can be and able to coach, empower and inspire. Creates and delivers powerful messages that inform and engage our teams across Consumer Growth. Leads engagement strategies that build trust, alignment, and a shared sense of purpose during both steady-state and change periods. Operational Excellence. Holds overall accountability for the design and delivery of operational strategies that support business growth, regulatory compliance, and customer outcomes. Leads a multidisciplinary team to ensure seamless execution across all operational domains. Data Analysis & Strategic insight.Communicates with data confidently and effectively, using data for decision making. Proven ability to assess performance against strategic goals and provide actionable insights. This includes driving process improvements based on colleague and customer feedback. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people?Join our journey! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. About Us With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.
Hello from Edinburgh Marriott Hotel Holyrood! You deserve a career that fulfils your purpose. You deserve to dream without limits. Be a part of something bigger than yourself. Be inspired by what's possible and discover your own future. Begin your purpose, belong to a community, and become the best version of you. Edinburgh Marriott Hotel Holyrood is a busy 160-bedroom hotel in the heart of Edinburgh's old town & of course near Holyrood! This is a very exciting time for us as we have recently rebranded to world-wide company, Marriott Hotel. The hotel has gone through extensive refurbishment and is the perfect time for you to jump on board and help us enhance our new structure. We'll support you, in and out of the workplace by offering: World class training and development, including leadership development. Unlimited career opportunities. Rooms and Food & Beverage discount with Marriott International. Hot meals on duty and unlimited access to coffee and hot chocolate. Excellent Spa Discounts. Free Off-Peak Access to the Gym, because your wellbeing is important. Referral bonus programme, rewarding you up to £250 per successful employee. A range of team engagement activities throughout the year. Perkbox - Free enrolment onto Perkbox which provides you with access to unlimited deals from retailers, restaurants to cinema's and more Canada Life - You will have access to an employee assistance helpline, which provides you with wellness and mental health programmes. Medicash: Medicash provides you with health cover and free GP online video consultations. Life Assurance. Our Maintenance Manager at Edinburgh Marriott Hotel Holyrood is crucial in delivering an exceptional guest experience. The Maintenance Manager oversees maintenance, repairs, and improvements of the property. Key tasks include managing and training staff across all departments, coordinating with contractors, and ensuring compliance with safety regulations. Responsible for implementing and maintaining preventive maintenance programs, controlling budgets, and ensuring guest comfort by maintaining high standards of quality and safety throughout the guest bedrooms and public areas. A bit about the job and what we require from you: Our Maintenance Manager is a hardworking individual who can work on their own initiative and are key players in leading our maintenance team. This role is ideal for those currently in a similar role within a non-hospitality setting. We will also consider those currently in supervisory or assistant roles who are looking to take a step up to a management role. They will be able to demonstrate sound problem-solving skills and a commitment to delivering our core brand standards, providing our guests with a great stay every time. Please see a summary of the responsibilities below. This list is not exhaustive: Organise the overall operation of the maintenance department in accordance with Hotel standards of performance. Ensure work is performed consistently in accordance with regulations and hotel policies Be organised and efficient, able to prioritise work Working collaboratively with departments across the hotel and support team members to achieve their goals Ensure efficient operation of all machinery and plant, including gas, water, and oil installations, within Health and Safety regulations. Oversee essential service and training in maintenance for fire alarms, extinguishers, emergency lighting, etc. Maintain heating and ventilation levels to provide a comfortable environment for guests and staff. Ensure portable appliance testing is carried out to comply with legislation. Promptly address all maintenance requests, prioritising those affecting guest services or facilities. Attend to maintenance requests from other departments as required. Liaise with the Director of Operations to stay updated on daily operations and incidents. Carry out preventative maintenance inspections and training in preparation for Health & Safety and Brand Standard Auditing Record electricity, gas, and water meter readings and monitor consumptions. Ensure hotel compliance with statutory legislation by performing and recording timely tests. Control expenditure in accordance with budgets and company guidelines. Establish and maintain an energy conservation program to increase profitability without affecting guest services. Maintain records of maintenance activities, including work orders and inventory of spare parts. Recruit, coach, and develop the team to establish a highly motivated team who take ownership of the business objectives within the hotel. Conduct performance evaluations and provide training and development for staff, ensuring employee engagement targets are exceeded. Capabilities Technical Expertise: Knowledge of HVAC, electrical, plumbing, and building systems to oversee maintenance and repairs effectively. Leadership Skills: Ability to manage and motivate staff and managers and coordinate with external contractors. Budget Management: Competence in planning and controlling expenditures related to facilities maintenance and improvements. Problem-Solving: Proactive approach to addressing maintenance issues and emergencies to minimise disruptions. Regulatory Compliance: Ensuring adherence to safety, health, and building regulations to maintain a safe environment for guests and staff. Experience & Qualifications Experience in a similar role within a customer-focused business. Experience in a supervisory role seeking advancement to management.Proven track record of managing maintenance operations in a manufacturing, industrial, or commercial environment. Relevant certifications in maintenance or facilities management (e.g., CMRP, CFMM) are a plus. Skills Strong leadership and team management skills. Excellent problem-solving and analytical abilities. Proficiency in maintenance software and systems. Strong communication and interpersonal skills. Attention to detail and an organized approach. Ability to lift and carry heavy objects. Capability to work in various environmental conditions (e.g., heights, confined spaces). For more information Visit: B e Inspired. Be Empowered. Be you.
Jul 28, 2025
Full time
Hello from Edinburgh Marriott Hotel Holyrood! You deserve a career that fulfils your purpose. You deserve to dream without limits. Be a part of something bigger than yourself. Be inspired by what's possible and discover your own future. Begin your purpose, belong to a community, and become the best version of you. Edinburgh Marriott Hotel Holyrood is a busy 160-bedroom hotel in the heart of Edinburgh's old town & of course near Holyrood! This is a very exciting time for us as we have recently rebranded to world-wide company, Marriott Hotel. The hotel has gone through extensive refurbishment and is the perfect time for you to jump on board and help us enhance our new structure. We'll support you, in and out of the workplace by offering: World class training and development, including leadership development. Unlimited career opportunities. Rooms and Food & Beverage discount with Marriott International. Hot meals on duty and unlimited access to coffee and hot chocolate. Excellent Spa Discounts. Free Off-Peak Access to the Gym, because your wellbeing is important. Referral bonus programme, rewarding you up to £250 per successful employee. A range of team engagement activities throughout the year. Perkbox - Free enrolment onto Perkbox which provides you with access to unlimited deals from retailers, restaurants to cinema's and more Canada Life - You will have access to an employee assistance helpline, which provides you with wellness and mental health programmes. Medicash: Medicash provides you with health cover and free GP online video consultations. Life Assurance. Our Maintenance Manager at Edinburgh Marriott Hotel Holyrood is crucial in delivering an exceptional guest experience. The Maintenance Manager oversees maintenance, repairs, and improvements of the property. Key tasks include managing and training staff across all departments, coordinating with contractors, and ensuring compliance with safety regulations. Responsible for implementing and maintaining preventive maintenance programs, controlling budgets, and ensuring guest comfort by maintaining high standards of quality and safety throughout the guest bedrooms and public areas. A bit about the job and what we require from you: Our Maintenance Manager is a hardworking individual who can work on their own initiative and are key players in leading our maintenance team. This role is ideal for those currently in a similar role within a non-hospitality setting. We will also consider those currently in supervisory or assistant roles who are looking to take a step up to a management role. They will be able to demonstrate sound problem-solving skills and a commitment to delivering our core brand standards, providing our guests with a great stay every time. Please see a summary of the responsibilities below. This list is not exhaustive: Organise the overall operation of the maintenance department in accordance with Hotel standards of performance. Ensure work is performed consistently in accordance with regulations and hotel policies Be organised and efficient, able to prioritise work Working collaboratively with departments across the hotel and support team members to achieve their goals Ensure efficient operation of all machinery and plant, including gas, water, and oil installations, within Health and Safety regulations. Oversee essential service and training in maintenance for fire alarms, extinguishers, emergency lighting, etc. Maintain heating and ventilation levels to provide a comfortable environment for guests and staff. Ensure portable appliance testing is carried out to comply with legislation. Promptly address all maintenance requests, prioritising those affecting guest services or facilities. Attend to maintenance requests from other departments as required. Liaise with the Director of Operations to stay updated on daily operations and incidents. Carry out preventative maintenance inspections and training in preparation for Health & Safety and Brand Standard Auditing Record electricity, gas, and water meter readings and monitor consumptions. Ensure hotel compliance with statutory legislation by performing and recording timely tests. Control expenditure in accordance with budgets and company guidelines. Establish and maintain an energy conservation program to increase profitability without affecting guest services. Maintain records of maintenance activities, including work orders and inventory of spare parts. Recruit, coach, and develop the team to establish a highly motivated team who take ownership of the business objectives within the hotel. Conduct performance evaluations and provide training and development for staff, ensuring employee engagement targets are exceeded. Capabilities Technical Expertise: Knowledge of HVAC, electrical, plumbing, and building systems to oversee maintenance and repairs effectively. Leadership Skills: Ability to manage and motivate staff and managers and coordinate with external contractors. Budget Management: Competence in planning and controlling expenditures related to facilities maintenance and improvements. Problem-Solving: Proactive approach to addressing maintenance issues and emergencies to minimise disruptions. Regulatory Compliance: Ensuring adherence to safety, health, and building regulations to maintain a safe environment for guests and staff. Experience & Qualifications Experience in a similar role within a customer-focused business. Experience in a supervisory role seeking advancement to management.Proven track record of managing maintenance operations in a manufacturing, industrial, or commercial environment. Relevant certifications in maintenance or facilities management (e.g., CMRP, CFMM) are a plus. Skills Strong leadership and team management skills. Excellent problem-solving and analytical abilities. Proficiency in maintenance software and systems. Strong communication and interpersonal skills. Attention to detail and an organized approach. Ability to lift and carry heavy objects. Capability to work in various environmental conditions (e.g., heights, confined spaces). For more information Visit: B e Inspired. Be Empowered. Be you.
Are you ready to transform the insurance industry? Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience. Having achieved rapid growth since being founded in 2011, we've won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK's No.1-rated home insurer by Review Centre since 2013. This role will lead first line risk and compliance for the Customer and Commercial function (including trading, retail proposition, digital, brand and marketing), a member of the senior leadership team you will work closely with the senior leaders in their respective accountabilities. You will be key in developing and maintaining oversight of our governance processes to ensure our activity and initiatives deliver good customer outcomes, are aligned to our strategic priorities and commercial objectives, and fall within our conduct risk appetite. Key Responsibilities: Develop, implement, and maintain a consistent approach to good governance and management within the Customer and Commercial function at Policy Expert. This will include agreeing what good governance looks like and working with cross-functional stakeholders to deliver it. Being the first point of contact for the function for advice and guidance on regulatory and legal issues, governance processes, and best practices. Being the first point of contact with second line colleagues and representing the function in all relevant second line forums Monitoring and developing our policies and processes to ensure ongoing good governance and good business Pioneering implementation of the company's Risk Management Framework (RMF), which is aligned to regulatory and industry standards. Overseeing risk identification, assessment, monitoring, managing, and reporting processes across all teams. Run the response and reporting for relevant risk events. Lead risk and control self-assessment (RCSA) processes, ensuring risks are identified, assessed, and mitigated, and that Controls are fit for purpose, tested regularly, and strengthened accordingly. Develop, define, and manage appropriate Key Risk Indicators (KRI). Embed a risk-aware culture across the function by engaging with stakeholders at all levels, providing training, and promoting best practices Upskill yourself and the function with FCA regulatory requirements and industry best practices. Collaborate with other functions (e.g., Second Line Group Risk, Compliance, Internal Audit) Promote good customer outcomes across the function and wider business. Who are you: You will have a strong proven track record of working in a governance and/or internal audit role and will be experienced working in a fast paced and evolving environment. Given the nature of the role, you must have strong influencing and relationship skills, with a firm focus on collaboration. You should also be able to keep a strategic focus in driving results. In addition, you should have a strong ability to assess and interpret data in meaningful ways. You will enjoy working in a regulated environment and excel working in an evolving business with the ability to adapt to change. Working knowledge of: Insurance Distribution Directive (IDD), FCA Handbooks, specifically, PROD, SYSC, PRIN, DISP which correlate with Consumer Duty Knowledge of insurance products (home, car, pet preferred, but not essential). Experience of delivering exceptional product/customer outcomes in a regulated industry. Capable of making quick, measured, and proportionate judgments or escalations. Strong understanding of the technical workings of general insurance products. Good analytical ability and data analysis skills. Strong verbal and written communication skills, including stakeholder management report writing. Ability to manage own workload and prioritise effectively. An agile approach to working. Strong knowledge of FCA regulatory requirements and industry best practices. Exceptional communication skills, with the ability to present complex risk issues clearly to diverse audiences. Demonstrated ability to develop and embed risk frameworks, policies, and procedures. This role will be based in our London office in a 50/50 Hybrid mode We match your pension contributions up to 7% Learning budget of £1,000 a year + Study leave (with encouragement to use it) Enhanced maternity & paternity Travel season ticket loan ️ Access to a wide selection of London O2 events and use of a Private Lounge Prayer room in office What We Stand for and Next Steps "We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual's skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment" At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support. We aim to be in touch within 14 working days of your application - you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements. Interested in building your career at Policy Expert? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you require sponsorship for this position? Select What are your salary expectations? Are you happy with a Hybrid working environment (50/50)? Select
Jul 28, 2025
Full time
Are you ready to transform the insurance industry? Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience. Having achieved rapid growth since being founded in 2011, we've won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK's No.1-rated home insurer by Review Centre since 2013. This role will lead first line risk and compliance for the Customer and Commercial function (including trading, retail proposition, digital, brand and marketing), a member of the senior leadership team you will work closely with the senior leaders in their respective accountabilities. You will be key in developing and maintaining oversight of our governance processes to ensure our activity and initiatives deliver good customer outcomes, are aligned to our strategic priorities and commercial objectives, and fall within our conduct risk appetite. Key Responsibilities: Develop, implement, and maintain a consistent approach to good governance and management within the Customer and Commercial function at Policy Expert. This will include agreeing what good governance looks like and working with cross-functional stakeholders to deliver it. Being the first point of contact for the function for advice and guidance on regulatory and legal issues, governance processes, and best practices. Being the first point of contact with second line colleagues and representing the function in all relevant second line forums Monitoring and developing our policies and processes to ensure ongoing good governance and good business Pioneering implementation of the company's Risk Management Framework (RMF), which is aligned to regulatory and industry standards. Overseeing risk identification, assessment, monitoring, managing, and reporting processes across all teams. Run the response and reporting for relevant risk events. Lead risk and control self-assessment (RCSA) processes, ensuring risks are identified, assessed, and mitigated, and that Controls are fit for purpose, tested regularly, and strengthened accordingly. Develop, define, and manage appropriate Key Risk Indicators (KRI). Embed a risk-aware culture across the function by engaging with stakeholders at all levels, providing training, and promoting best practices Upskill yourself and the function with FCA regulatory requirements and industry best practices. Collaborate with other functions (e.g., Second Line Group Risk, Compliance, Internal Audit) Promote good customer outcomes across the function and wider business. Who are you: You will have a strong proven track record of working in a governance and/or internal audit role and will be experienced working in a fast paced and evolving environment. Given the nature of the role, you must have strong influencing and relationship skills, with a firm focus on collaboration. You should also be able to keep a strategic focus in driving results. In addition, you should have a strong ability to assess and interpret data in meaningful ways. You will enjoy working in a regulated environment and excel working in an evolving business with the ability to adapt to change. Working knowledge of: Insurance Distribution Directive (IDD), FCA Handbooks, specifically, PROD, SYSC, PRIN, DISP which correlate with Consumer Duty Knowledge of insurance products (home, car, pet preferred, but not essential). Experience of delivering exceptional product/customer outcomes in a regulated industry. Capable of making quick, measured, and proportionate judgments or escalations. Strong understanding of the technical workings of general insurance products. Good analytical ability and data analysis skills. Strong verbal and written communication skills, including stakeholder management report writing. Ability to manage own workload and prioritise effectively. An agile approach to working. Strong knowledge of FCA regulatory requirements and industry best practices. Exceptional communication skills, with the ability to present complex risk issues clearly to diverse audiences. Demonstrated ability to develop and embed risk frameworks, policies, and procedures. This role will be based in our London office in a 50/50 Hybrid mode We match your pension contributions up to 7% Learning budget of £1,000 a year + Study leave (with encouragement to use it) Enhanced maternity & paternity Travel season ticket loan ️ Access to a wide selection of London O2 events and use of a Private Lounge Prayer room in office What We Stand for and Next Steps "We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual's skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment" At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support. We aim to be in touch within 14 working days of your application - you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements. Interested in building your career at Policy Expert? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you require sponsorship for this position? Select What are your salary expectations? Are you happy with a Hybrid working environment (50/50)? Select
Head of Operations, Consumer Growth page is loaded Head of Operations, Consumer Growth Apply locations Belfast The Paper Exchange Glasgow Manchester Bristol Leeds time type Full time posted on Posted Yesterday time left to apply End Date: August 9, 2025 (12 days left to apply) job requisition id 140751 End Date Friday 08 August 2025 Salary Range £104,992 - £123,520 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary There is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. Consumer Growth Objectives: Deliver the UK's Most Recommended Banking App Drive Digital Sales for the Group Digitise to Mobile First by Transforming Customer & Colleague Experiences Job Description JOB TITLE: Head of Operations, Consumer Growth LOCATION: Bristol, Glasgow, Belfast, Leeds or Manchester HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in one of our office hubs mentioned above About this opportunity This is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. This role presents a unique opportunity to lead the Operations for the Consumer Growth business. You will play a key role in leading across specialisms focused on how we keep the show on the road, making sure our colleagues have everything they need to do a brilliant job for our customers. Success in this role requires critical thinking, effective storytelling of transformation, and the ability to align team efforts with strategic objectives. Additionally, you will need to address critical challenges that may arise, demonstrating agility in pivoting to new priorities as needed. This role reports into the Consumer Growth Director in Consumer Relationships, and will work as part of the Senior Leadership Team to help shape and deliver our growth ambitions while ensuring customers are the heart of decision making Day to day responsibilities include: Collaboratingclosely with the Customer Facing Leads, Consumer Director and specialist partners, you will oversight customer outcomes, business continuity, how we land and embed change and communications alongside making Consumer Growth to be a great place to work through our people plan. Change & Transformation Leadership:Leads the delivery of complex change initiatives, ensuring they are well-governed, strategically aligned, and effectively communicated. You'll define a clear communications strategy to champion a culture of agility and continuous improvement across the organisation. Controls Management & Conduct:You'll manage our controls across Consumer Growth, ensuring we are driving forward a culture that puts customers at the heart of every decision and adhered to Consumer Duty. You foster an environment that prioritises the fair treatment of customers, instilling these principles in our leaders to ensure that all colleagues act with due care and integrity across all aspects of their role. Key skills Leadership & Communication.A passion for developing colleagues, encouraging your team to be the best they can be and able to coach, empower and inspire. Creates and delivers powerful messages that inform and engage our teams across Consumer Growth. Leads engagement strategies that build trust, alignment, and a shared sense of purpose during both steady-state and change periods. Operational Excellence. Holds overall accountability for the design and delivery of operational strategies that support business growth, regulatory compliance, and customer outcomes. Leads a multidisciplinary team to ensure seamless execution across all operational domains. Data Analysis & Strategic insight.Communicates with data confidently and effectively, using data for decision making. Proven ability to assess performance against strategic goals and provide actionable insights. This includes driving process improvements based on colleague and customer feedback. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people?Join our journey! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Jul 28, 2025
Full time
Head of Operations, Consumer Growth page is loaded Head of Operations, Consumer Growth Apply locations Belfast The Paper Exchange Glasgow Manchester Bristol Leeds time type Full time posted on Posted Yesterday time left to apply End Date: August 9, 2025 (12 days left to apply) job requisition id 140751 End Date Friday 08 August 2025 Salary Range £104,992 - £123,520 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary There is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. Consumer Growth Objectives: Deliver the UK's Most Recommended Banking App Drive Digital Sales for the Group Digitise to Mobile First by Transforming Customer & Colleague Experiences Job Description JOB TITLE: Head of Operations, Consumer Growth LOCATION: Bristol, Glasgow, Belfast, Leeds or Manchester HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in one of our office hubs mentioned above About this opportunity This is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. This role presents a unique opportunity to lead the Operations for the Consumer Growth business. You will play a key role in leading across specialisms focused on how we keep the show on the road, making sure our colleagues have everything they need to do a brilliant job for our customers. Success in this role requires critical thinking, effective storytelling of transformation, and the ability to align team efforts with strategic objectives. Additionally, you will need to address critical challenges that may arise, demonstrating agility in pivoting to new priorities as needed. This role reports into the Consumer Growth Director in Consumer Relationships, and will work as part of the Senior Leadership Team to help shape and deliver our growth ambitions while ensuring customers are the heart of decision making Day to day responsibilities include: Collaboratingclosely with the Customer Facing Leads, Consumer Director and specialist partners, you will oversight customer outcomes, business continuity, how we land and embed change and communications alongside making Consumer Growth to be a great place to work through our people plan. Change & Transformation Leadership:Leads the delivery of complex change initiatives, ensuring they are well-governed, strategically aligned, and effectively communicated. You'll define a clear communications strategy to champion a culture of agility and continuous improvement across the organisation. Controls Management & Conduct:You'll manage our controls across Consumer Growth, ensuring we are driving forward a culture that puts customers at the heart of every decision and adhered to Consumer Duty. You foster an environment that prioritises the fair treatment of customers, instilling these principles in our leaders to ensure that all colleagues act with due care and integrity across all aspects of their role. Key skills Leadership & Communication.A passion for developing colleagues, encouraging your team to be the best they can be and able to coach, empower and inspire. Creates and delivers powerful messages that inform and engage our teams across Consumer Growth. Leads engagement strategies that build trust, alignment, and a shared sense of purpose during both steady-state and change periods. Operational Excellence. Holds overall accountability for the design and delivery of operational strategies that support business growth, regulatory compliance, and customer outcomes. Leads a multidisciplinary team to ensure seamless execution across all operational domains. Data Analysis & Strategic insight.Communicates with data confidently and effectively, using data for decision making. Proven ability to assess performance against strategic goals and provide actionable insights. This includes driving process improvements based on colleague and customer feedback. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people?Join our journey! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
JOB TITLE: Head of Operations, Consumer Growth LOCATION: Bristol, Glasgow, Belfast, Leeds or Manchester HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in one of our office hubs mentioned above About this opportunity This is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. This role presents a unique opportunity to lead the Operations for the Consumer Growth business. You will play a key role in leading across specialisms focused on how we keep the show on the road, making sure our colleagues have everything they need to do a brilliant job for our customers. Success in this role requires critical thinking, effective storytelling of transformation, and the ability to align team efforts with strategic objectives. Additionally, you will need to address critical challenges that may arise, demonstrating agility in pivoting to new priorities as needed. This role reports into the Consumer Growth Director in Consumer Relationships, and will work as part of the Senior Leadership Team to help shape and deliver our growth ambitions while ensuring customers are the heart of decision making Day to day responsibilities include: Collaboratingclosely with the Customer Facing Leads, Consumer Director and specialist partners, you will oversight customer outcomes, business continuity, how we land and embed change and communications alongside making Consumer Growth to be a great place to work through our people plan. Change & Transformation Leadership:Leads the delivery of complex change initiatives, ensuring they are well-governed, strategically aligned, and effectively communicated. You'll define a clear communications strategy to champion a culture of agility and continuous improvement across the organisation. Controls Management & Conduct:You'll manage our controls across Consumer Growth, ensuring we are driving forward a culture that puts customers at the heart of every decision and adhered to Consumer Duty. You foster an environment that prioritises the fair treatment of customers, instilling these principles in our leaders to ensure that all colleagues act with due care and integrity across all aspects of their role. Key skills Leadership & Communication.A passion for developing colleagues, encouraging your team to be the best they can be and able to coach, empower and inspire. Creates and delivers powerful messages that inform and engage our teams across Consumer Growth. Leads engagement strategies that build trust, alignment, and a shared sense of purpose during both steady-state and change periods. Operational Excellence. Holds overall accountability for the design and delivery of operational strategies that support business growth, regulatory compliance, and customer outcomes. Leads a multidisciplinary team to ensure seamless execution across all operational domains. Data Analysis & Strategic insight.Communicates with data confidently and effectively, using data for decision making. Proven ability to assess performance against strategic goals and provide actionable insights. This includes driving process improvements based on colleague and customer feedback. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people?Join our journey!
Jul 28, 2025
Full time
JOB TITLE: Head of Operations, Consumer Growth LOCATION: Bristol, Glasgow, Belfast, Leeds or Manchester HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in one of our office hubs mentioned above About this opportunity This is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. This role presents a unique opportunity to lead the Operations for the Consumer Growth business. You will play a key role in leading across specialisms focused on how we keep the show on the road, making sure our colleagues have everything they need to do a brilliant job for our customers. Success in this role requires critical thinking, effective storytelling of transformation, and the ability to align team efforts with strategic objectives. Additionally, you will need to address critical challenges that may arise, demonstrating agility in pivoting to new priorities as needed. This role reports into the Consumer Growth Director in Consumer Relationships, and will work as part of the Senior Leadership Team to help shape and deliver our growth ambitions while ensuring customers are the heart of decision making Day to day responsibilities include: Collaboratingclosely with the Customer Facing Leads, Consumer Director and specialist partners, you will oversight customer outcomes, business continuity, how we land and embed change and communications alongside making Consumer Growth to be a great place to work through our people plan. Change & Transformation Leadership:Leads the delivery of complex change initiatives, ensuring they are well-governed, strategically aligned, and effectively communicated. You'll define a clear communications strategy to champion a culture of agility and continuous improvement across the organisation. Controls Management & Conduct:You'll manage our controls across Consumer Growth, ensuring we are driving forward a culture that puts customers at the heart of every decision and adhered to Consumer Duty. You foster an environment that prioritises the fair treatment of customers, instilling these principles in our leaders to ensure that all colleagues act with due care and integrity across all aspects of their role. Key skills Leadership & Communication.A passion for developing colleagues, encouraging your team to be the best they can be and able to coach, empower and inspire. Creates and delivers powerful messages that inform and engage our teams across Consumer Growth. Leads engagement strategies that build trust, alignment, and a shared sense of purpose during both steady-state and change periods. Operational Excellence. Holds overall accountability for the design and delivery of operational strategies that support business growth, regulatory compliance, and customer outcomes. Leads a multidisciplinary team to ensure seamless execution across all operational domains. Data Analysis & Strategic insight.Communicates with data confidently and effectively, using data for decision making. Proven ability to assess performance against strategic goals and provide actionable insights. This includes driving process improvements based on colleague and customer feedback. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people?Join our journey!
JOB TITLE: Head of Operations, Consumer Growth LOCATION: Bristol, Glasgow, Belfast, Leeds or Manchester HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in one of our office hubs mentioned above About this opportunity This is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. This role presents a unique opportunity to lead the Operations for the Consumer Growth business. You will play a key role in leading across specialisms focused on how we keep the show on the road, making sure our colleagues have everything they need to do a brilliant job for our customers. Success in this role requires critical thinking, effective storytelling of transformation, and the ability to align team efforts with strategic objectives. Additionally, you will need to address critical challenges that may arise, demonstrating agility in pivoting to new priorities as needed. This role reports into the Consumer Growth Director in Consumer Relationships, and will work as part of the Senior Leadership Team to help shape and deliver our growth ambitions while ensuring customers are the heart of decision making Day to day responsibilities include: Collaboratingclosely with the Customer Facing Leads, Consumer Director and specialist partners, you will oversight customer outcomes, business continuity, how we land and embed change and communications alongside making Consumer Growth to be a great place to work through our people plan. Change & Transformation Leadership:Leads the delivery of complex change initiatives, ensuring they are well-governed, strategically aligned, and effectively communicated. You'll define a clear communications strategy to champion a culture of agility and continuous improvement across the organisation. Controls Management & Conduct:You'll manage our controls across Consumer Growth, ensuring we are driving forward a culture that puts customers at the heart of every decision and adhered to Consumer Duty. You foster an environment that prioritises the fair treatment of customers, instilling these principles in our leaders to ensure that all colleagues act with due care and integrity across all aspects of their role. Key skills Leadership & Communication.A passion for developing colleagues, encouraging your team to be the best they can be and able to coach, empower and inspire. Creates and delivers powerful messages that inform and engage our teams across Consumer Growth. Leads engagement strategies that build trust, alignment, and a shared sense of purpose during both steady-state and change periods. Operational Excellence. Holds overall accountability for the design and delivery of operational strategies that support business growth, regulatory compliance, and customer outcomes. Leads a multidisciplinary team to ensure seamless execution across all operational domains. Data Analysis & Strategic insight.Communicates with data confidently and effectively, using data for decision making. Proven ability to assess performance against strategic goals and provide actionable insights. This includes driving process improvements based on colleague and customer feedback. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people?Join our journey!
Jul 28, 2025
Full time
JOB TITLE: Head of Operations, Consumer Growth LOCATION: Bristol, Glasgow, Belfast, Leeds or Manchester HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in one of our office hubs mentioned above About this opportunity This is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. This role presents a unique opportunity to lead the Operations for the Consumer Growth business. You will play a key role in leading across specialisms focused on how we keep the show on the road, making sure our colleagues have everything they need to do a brilliant job for our customers. Success in this role requires critical thinking, effective storytelling of transformation, and the ability to align team efforts with strategic objectives. Additionally, you will need to address critical challenges that may arise, demonstrating agility in pivoting to new priorities as needed. This role reports into the Consumer Growth Director in Consumer Relationships, and will work as part of the Senior Leadership Team to help shape and deliver our growth ambitions while ensuring customers are the heart of decision making Day to day responsibilities include: Collaboratingclosely with the Customer Facing Leads, Consumer Director and specialist partners, you will oversight customer outcomes, business continuity, how we land and embed change and communications alongside making Consumer Growth to be a great place to work through our people plan. Change & Transformation Leadership:Leads the delivery of complex change initiatives, ensuring they are well-governed, strategically aligned, and effectively communicated. You'll define a clear communications strategy to champion a culture of agility and continuous improvement across the organisation. Controls Management & Conduct:You'll manage our controls across Consumer Growth, ensuring we are driving forward a culture that puts customers at the heart of every decision and adhered to Consumer Duty. You foster an environment that prioritises the fair treatment of customers, instilling these principles in our leaders to ensure that all colleagues act with due care and integrity across all aspects of their role. Key skills Leadership & Communication.A passion for developing colleagues, encouraging your team to be the best they can be and able to coach, empower and inspire. Creates and delivers powerful messages that inform and engage our teams across Consumer Growth. Leads engagement strategies that build trust, alignment, and a shared sense of purpose during both steady-state and change periods. Operational Excellence. Holds overall accountability for the design and delivery of operational strategies that support business growth, regulatory compliance, and customer outcomes. Leads a multidisciplinary team to ensure seamless execution across all operational domains. Data Analysis & Strategic insight.Communicates with data confidently and effectively, using data for decision making. Proven ability to assess performance against strategic goals and provide actionable insights. This includes driving process improvements based on colleague and customer feedback. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people?Join our journey!
JOB TITLE: Head of Operations, Consumer Growth LOCATION: Bristol, Glasgow, Belfast, Leeds or Manchester HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in one of our office hubs mentioned above About this opportunity This is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. This role presents a unique opportunity to lead the Operations for the Consumer Growth business. You will play a key role in leading across specialisms focused on how we keep the show on the road, making sure our colleagues have everything they need to do a brilliant job for our customers. Success in this role requires critical thinking, effective storytelling of transformation, and the ability to align team efforts with strategic objectives. Additionally, you will need to address critical challenges that may arise, demonstrating agility in pivoting to new priorities as needed. This role reports into the Consumer Growth Director in Consumer Relationships, and will work as part of the Senior Leadership Team to help shape and deliver our growth ambitions while ensuring customers are the heart of decision making Day to day responsibilities include: Collaboratingclosely with the Customer Facing Leads, Consumer Director and specialist partners, you will oversight customer outcomes, business continuity, how we land and embed change and communications alongside making Consumer Growth to be a great place to work through our people plan. Change & Transformation Leadership:Leads the delivery of complex change initiatives, ensuring they are well-governed, strategically aligned, and effectively communicated. You'll define a clear communications strategy to champion a culture of agility and continuous improvement across the organisation. Controls Management & Conduct:You'll manage our controls across Consumer Growth, ensuring we are driving forward a culture that puts customers at the heart of every decision and adhered to Consumer Duty. You foster an environment that prioritises the fair treatment of customers, instilling these principles in our leaders to ensure that all colleagues act with due care and integrity across all aspects of their role. Key skills Leadership & Communication.A passion for developing colleagues, encouraging your team to be the best they can be and able to coach, empower and inspire. Creates and delivers powerful messages that inform and engage our teams across Consumer Growth. Leads engagement strategies that build trust, alignment, and a shared sense of purpose during both steady-state and change periods. Operational Excellence. Holds overall accountability for the design and delivery of operational strategies that support business growth, regulatory compliance, and customer outcomes. Leads a multidisciplinary team to ensure seamless execution across all operational domains. Data Analysis & Strategic insight.Communicates with data confidently and effectively, using data for decision making. Proven ability to assess performance against strategic goals and provide actionable insights. This includes driving process improvements based on colleague and customer feedback. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people?Join our journey!
Jul 28, 2025
Full time
JOB TITLE: Head of Operations, Consumer Growth LOCATION: Bristol, Glasgow, Belfast, Leeds or Manchester HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in one of our office hubs mentioned above About this opportunity This is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. This role presents a unique opportunity to lead the Operations for the Consumer Growth business. You will play a key role in leading across specialisms focused on how we keep the show on the road, making sure our colleagues have everything they need to do a brilliant job for our customers. Success in this role requires critical thinking, effective storytelling of transformation, and the ability to align team efforts with strategic objectives. Additionally, you will need to address critical challenges that may arise, demonstrating agility in pivoting to new priorities as needed. This role reports into the Consumer Growth Director in Consumer Relationships, and will work as part of the Senior Leadership Team to help shape and deliver our growth ambitions while ensuring customers are the heart of decision making Day to day responsibilities include: Collaboratingclosely with the Customer Facing Leads, Consumer Director and specialist partners, you will oversight customer outcomes, business continuity, how we land and embed change and communications alongside making Consumer Growth to be a great place to work through our people plan. Change & Transformation Leadership:Leads the delivery of complex change initiatives, ensuring they are well-governed, strategically aligned, and effectively communicated. You'll define a clear communications strategy to champion a culture of agility and continuous improvement across the organisation. Controls Management & Conduct:You'll manage our controls across Consumer Growth, ensuring we are driving forward a culture that puts customers at the heart of every decision and adhered to Consumer Duty. You foster an environment that prioritises the fair treatment of customers, instilling these principles in our leaders to ensure that all colleagues act with due care and integrity across all aspects of their role. Key skills Leadership & Communication.A passion for developing colleagues, encouraging your team to be the best they can be and able to coach, empower and inspire. Creates and delivers powerful messages that inform and engage our teams across Consumer Growth. Leads engagement strategies that build trust, alignment, and a shared sense of purpose during both steady-state and change periods. Operational Excellence. Holds overall accountability for the design and delivery of operational strategies that support business growth, regulatory compliance, and customer outcomes. Leads a multidisciplinary team to ensure seamless execution across all operational domains. Data Analysis & Strategic insight.Communicates with data confidently and effectively, using data for decision making. Proven ability to assess performance against strategic goals and provide actionable insights. This includes driving process improvements based on colleague and customer feedback. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people?Join our journey!
JOB TITLE: Head of Operations, Consumer Growth LOCATION: Bristol, Glasgow, Belfast, Leeds or Manchester HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in one of our office hubs mentioned above About this opportunity This is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. This role presents a unique opportunity to lead the Operations for the Consumer Growth business. You will play a key role in leading across specialisms focused on how we keep the show on the road, making sure our colleagues have everything they need to do a brilliant job for our customers. Success in this role requires critical thinking, effective storytelling of transformation, and the ability to align team efforts with strategic objectives. Additionally, you will need to address critical challenges that may arise, demonstrating agility in pivoting to new priorities as needed. This role reports into the Consumer Growth Director in Consumer Relationships, and will work as part of the Senior Leadership Team to help shape and deliver our growth ambitions while ensuring customers are the heart of decision making Day to day responsibilities include: Collaboratingclosely with the Customer Facing Leads, Consumer Director and specialist partners, you will oversight customer outcomes, business continuity, how we land and embed change and communications alongside making Consumer Growth to be a great place to work through our people plan. Change & Transformation Leadership:Leads the delivery of complex change initiatives, ensuring they are well-governed, strategically aligned, and effectively communicated. You'll define a clear communications strategy to champion a culture of agility and continuous improvement across the organisation. Controls Management & Conduct:You'll manage our controls across Consumer Growth, ensuring we are driving forward a culture that puts customers at the heart of every decision and adhered to Consumer Duty. You foster an environment that prioritises the fair treatment of customers, instilling these principles in our leaders to ensure that all colleagues act with due care and integrity across all aspects of their role. Key skills Leadership & Communication.A passion for developing colleagues, encouraging your team to be the best they can be and able to coach, empower and inspire. Creates and delivers powerful messages that inform and engage our teams across Consumer Growth. Leads engagement strategies that build trust, alignment, and a shared sense of purpose during both steady-state and change periods. Operational Excellence. Holds overall accountability for the design and delivery of operational strategies that support business growth, regulatory compliance, and customer outcomes. Leads a multidisciplinary team to ensure seamless execution across all operational domains. Data Analysis & Strategic insight.Communicates with data confidently and effectively, using data for decision making. Proven ability to assess performance against strategic goals and provide actionable insights. This includes driving process improvements based on colleague and customer feedback. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people?Join our journey!
Jul 28, 2025
Full time
JOB TITLE: Head of Operations, Consumer Growth LOCATION: Bristol, Glasgow, Belfast, Leeds or Manchester HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in one of our office hubs mentioned above About this opportunity This is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. This role presents a unique opportunity to lead the Operations for the Consumer Growth business. You will play a key role in leading across specialisms focused on how we keep the show on the road, making sure our colleagues have everything they need to do a brilliant job for our customers. Success in this role requires critical thinking, effective storytelling of transformation, and the ability to align team efforts with strategic objectives. Additionally, you will need to address critical challenges that may arise, demonstrating agility in pivoting to new priorities as needed. This role reports into the Consumer Growth Director in Consumer Relationships, and will work as part of the Senior Leadership Team to help shape and deliver our growth ambitions while ensuring customers are the heart of decision making Day to day responsibilities include: Collaboratingclosely with the Customer Facing Leads, Consumer Director and specialist partners, you will oversight customer outcomes, business continuity, how we land and embed change and communications alongside making Consumer Growth to be a great place to work through our people plan. Change & Transformation Leadership:Leads the delivery of complex change initiatives, ensuring they are well-governed, strategically aligned, and effectively communicated. You'll define a clear communications strategy to champion a culture of agility and continuous improvement across the organisation. Controls Management & Conduct:You'll manage our controls across Consumer Growth, ensuring we are driving forward a culture that puts customers at the heart of every decision and adhered to Consumer Duty. You foster an environment that prioritises the fair treatment of customers, instilling these principles in our leaders to ensure that all colleagues act with due care and integrity across all aspects of their role. Key skills Leadership & Communication.A passion for developing colleagues, encouraging your team to be the best they can be and able to coach, empower and inspire. Creates and delivers powerful messages that inform and engage our teams across Consumer Growth. Leads engagement strategies that build trust, alignment, and a shared sense of purpose during both steady-state and change periods. Operational Excellence. Holds overall accountability for the design and delivery of operational strategies that support business growth, regulatory compliance, and customer outcomes. Leads a multidisciplinary team to ensure seamless execution across all operational domains. Data Analysis & Strategic insight.Communicates with data confidently and effectively, using data for decision making. Proven ability to assess performance against strategic goals and provide actionable insights. This includes driving process improvements based on colleague and customer feedback. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people?Join our journey!
JOB TITLE: Head of Operations, Consumer Growth LOCATION: Bristol, Glasgow, Belfast, Leeds or Manchester HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in one of our office hubs mentioned above About this opportunity This is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. This role presents a unique opportunity to lead the Operations for the Consumer Growth business. You will play a key role in leading across specialisms focused on how we keep the show on the road, making sure our colleagues have everything they need to do a brilliant job for our customers. Success in this role requires critical thinking, effective storytelling of transformation, and the ability to align team efforts with strategic objectives. Additionally, you will need to address critical challenges that may arise, demonstrating agility in pivoting to new priorities as needed. This role reports into the Consumer Growth Director in Consumer Relationships, and will work as part of the Senior Leadership Team to help shape and deliver our growth ambitions while ensuring customers are the heart of decision making Day to day responsibilities include: Collaboratingclosely with the Customer Facing Leads, Consumer Director and specialist partners, you will oversight customer outcomes, business continuity, how we land and embed change and communications alongside making Consumer Growth to be a great place to work through our people plan. Change & Transformation Leadership:Leads the delivery of complex change initiatives, ensuring they are well-governed, strategically aligned, and effectively communicated. You'll define a clear communications strategy to champion a culture of agility and continuous improvement across the organisation. Controls Management & Conduct:You'll manage our controls across Consumer Growth, ensuring we are driving forward a culture that puts customers at the heart of every decision and adhered to Consumer Duty. You foster an environment that prioritises the fair treatment of customers, instilling these principles in our leaders to ensure that all colleagues act with due care and integrity across all aspects of their role. Key skills Leadership & Communication.A passion for developing colleagues, encouraging your team to be the best they can be and able to coach, empower and inspire. Creates and delivers powerful messages that inform and engage our teams across Consumer Growth. Leads engagement strategies that build trust, alignment, and a shared sense of purpose during both steady-state and change periods. Operational Excellence. Holds overall accountability for the design and delivery of operational strategies that support business growth, regulatory compliance, and customer outcomes. Leads a multidisciplinary team to ensure seamless execution across all operational domains. Data Analysis & Strategic insight.Communicates with data confidently and effectively, using data for decision making. Proven ability to assess performance against strategic goals and provide actionable insights. This includes driving process improvements based on colleague and customer feedback. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people?Join our journey!
Jul 28, 2025
Full time
JOB TITLE: Head of Operations, Consumer Growth LOCATION: Bristol, Glasgow, Belfast, Leeds or Manchester HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in one of our office hubs mentioned above About this opportunity This is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. This role presents a unique opportunity to lead the Operations for the Consumer Growth business. You will play a key role in leading across specialisms focused on how we keep the show on the road, making sure our colleagues have everything they need to do a brilliant job for our customers. Success in this role requires critical thinking, effective storytelling of transformation, and the ability to align team efforts with strategic objectives. Additionally, you will need to address critical challenges that may arise, demonstrating agility in pivoting to new priorities as needed. This role reports into the Consumer Growth Director in Consumer Relationships, and will work as part of the Senior Leadership Team to help shape and deliver our growth ambitions while ensuring customers are the heart of decision making Day to day responsibilities include: Collaboratingclosely with the Customer Facing Leads, Consumer Director and specialist partners, you will oversight customer outcomes, business continuity, how we land and embed change and communications alongside making Consumer Growth to be a great place to work through our people plan. Change & Transformation Leadership:Leads the delivery of complex change initiatives, ensuring they are well-governed, strategically aligned, and effectively communicated. You'll define a clear communications strategy to champion a culture of agility and continuous improvement across the organisation. Controls Management & Conduct:You'll manage our controls across Consumer Growth, ensuring we are driving forward a culture that puts customers at the heart of every decision and adhered to Consumer Duty. You foster an environment that prioritises the fair treatment of customers, instilling these principles in our leaders to ensure that all colleagues act with due care and integrity across all aspects of their role. Key skills Leadership & Communication.A passion for developing colleagues, encouraging your team to be the best they can be and able to coach, empower and inspire. Creates and delivers powerful messages that inform and engage our teams across Consumer Growth. Leads engagement strategies that build trust, alignment, and a shared sense of purpose during both steady-state and change periods. Operational Excellence. Holds overall accountability for the design and delivery of operational strategies that support business growth, regulatory compliance, and customer outcomes. Leads a multidisciplinary team to ensure seamless execution across all operational domains. Data Analysis & Strategic insight.Communicates with data confidently and effectively, using data for decision making. Proven ability to assess performance against strategic goals and provide actionable insights. This includes driving process improvements based on colleague and customer feedback. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people?Join our journey!
and the job listing Expires on August 31, 2025 Only applications submitted via the link provided () will be considered. Please email with any questions. Description WWC Global, an operating firm of Command Holdings, is seeking a Vice President of Information Technology (IT) Systems who will be responsible for managing and overseeing the organization's IT infrastructure, ensuring smooth operation and alignment with business goals and objective. This role involves strategic planning, coordination of IT projects, and supervision of IT staff to deliver efficient technology services. The VP of IT Systems will be responsible for assisting in the planning, development, and implementation of information technology policies and systems, ensuring security, scalability, and availability of technology solutions that support the organization's current and future needs. Expected salary range $160,000 - 175,000 Duties include but may not be limited to: Responsible for managing and overseeing all aspects of the IT department, including system administration, network management, cybersecurity, and user support. Supervises the IT team, providing leadership, guidance, and mentorship to ensure the team meets organizational goals and project deadlines. Leads the planning and execution of IT projects, ensuring alignment with the organization's goals, budgets, and timelines. Coordinates with other departments to assess their technological needs and recommends solutions to improve efficiency and productivity. Monitors and manages IT budgets, resources, and vendor relationships to ensure cost-effective solutions and services. Ensures compliance with data protection regulations and IT best practices, implementing security measures and regular audits to safeguard systems and data. Stays up to date with technological trends, industry best practices, and emerging technologies to ensure the organization remains innovative. Executes cost-benefit analyses of proposed IT changes and initiatives as they relate to organizational goals. Develops and updates the IT operational and financial plan, which prioritizes and incorporates IT initiatives into the annual budget process. Prepares and administers departmental operating and capital budgets for the information technology department; performs long-range IT planning. Manages MSP relationship, services and metrics. Hires, trains and instructs IT staff members, monitors their performance and handles all personnel matters for the department. Develops and implements Cybersecurity policies and/or programs to improve the overall security posture; provides security awareness training to ensure that staff is aware of end-user cyber threats that may exist and understand related gaps in the cybersecurity posture that should be addressed. Develops and maintains a Disaster Recovery Plan to ensure continuity of operations when unforeseen events affecting the operability of IT systems occur. Oversee enterprise-wide Identity and Access Management (IAM) strategies to ensure secure and compliant access to systems, applications, and data. Collaborate with Information Security and IT teams to implement IAM frameworks, policies, and technologies that align with organizational goals and regulatory requirements. Ability to sit at a computer terminal for an extended period of time. Physical Demands: While performing the responsibilities of the job, the employee is required to sit, stand, talk, and hear. Employee is often required to sit and use their hands and fingers to operate a computer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel: 11-25% / Occasional travel - Travel is required for routine leadership collaboration and proposal efforts as well as training, conferences, and other meetings. WWC Global, an operating firm of Command Holdings, a Pequot company, is a tribally-owned firm providing management consulting services to U.S. government agencies. Pursuant to PL 93-638, as amended, preference will be given to qualified Native Americans and spouses in all phases of employment. At WWC Global, our employees are the embodiment of our success as a firm. Our team is comprised of a tenacious group of professionals located across the globe. It includes military veterans and spouses of active duty troops, former federal employees, policy experts, academics, attorneys, and technical and business experts, all of whom share a strong work ethic and the skills to succeed in both collaborative and independent environments. WWC Global is invested in the long-term success of both our clients and colleagues for the right reasons. Our dedication to putting good government into practice is underpinned by a merit-based culture that measures success by productivity and credibility. WWC Global will provide reasonable accommodations to applicants who are unable to utilize our online application system due to a disability. Please send your request to the . WWC Global is committed to equal employment opportunity based on merit. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law, and in accordance with and Federal Employment Laws: Equal Employment Opportunity and Employee Polygraph Protection Act. WWC Global's Affirmative Action Program is available to any employee or applicant for employment for inspection upon request, to the extent required by federal regulations. The Affirmative Action Program can be accessed during normal business hours by making an appointment with the . Requirements Basic Qualifications Bachelor's degree in information technology, Computer Science, Information Systems, or a related field. Minimum of 5 years of experience in a senior IT leadership role. Demonstrated experience in relevant areas such as systems analysis, project management, cybersecurity, and network infrastructure management. Proven experience in designing, implementing, and managing Identity and Access Management programs at a strategic and operational level. Deep understanding of IAM technologies, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), Role-Based Access Control (RBAC), and Identity Governance and Administration (IGA). Experience with modern IAM tools such as Okta, Azure Active Directory, Ping Identity, or similar platforms. Ability to work in a face-paced and constantly evolving environment, be innovative, be welcoming to change, and be proactive and self-motivated. Familiarity with enterprise level IT systems (e.g., ERP, CRM, or cloud-based platforms). Familiarity with regulatory standards and frameworks (e.g., NIST, ISO 27001, HIPAA, SOX) impacting identity and access practices. Proficiency with Microsoft 365 and Microsoft Entra ID; familiar with Microsoft 365 licensing. Thoroughly familiar with DoD compliance guidelines for cyber security such as Federal Contracting Information (FCI), NIST 800-171, and CMMC. Ability to assess emerging IAM trends and drive innovation to enhance security posture and user experience. Proficiency with enterprise applications and how to guide architecture of systems in a growing organization. Ability to develop a financial operating plan. Ability to manage teams, vendors, people, and projects effectively. Proven analytical ability and strong oral and written communication skills. Works effectively in teams, with peers, and management. Ability to work independently and follow a schedule. Communicate clearly and concisely; explain highly technical concepts in simple terms. Outstanding communication skills, influencing abilities, and client focus. Professional proficiency in English is required. Demonstrated proficiency in using all Microsoft Office applications. Ability to pass a federal background investigation including fingerprinting. Must have the ability to obtain and maintain a Secret Clearance. (Eligible to pass Federal security clearance process. Please visit the link for FAQs: Ability to access federal facilities in compliance with Real ID. More information about Real ID can be found here: and at . Applicants must be currently authorized to work in the United States on a full-time basis. WWC Global will not sponsor applicants for work visas for this position. Preferred Qualifications Master's degree in IT Management, Business Administration (MBA), or a similar field is preferred. Direct experience managing a team of IT professionals for a federal contractor. Familiarity with entire NIST and CMMC compliance framework. Certification in ITIL, PMP, or related IT management frameworks is desirable. Only applications submitted via the link provided () will be considered. Please email with any questions.
Jul 28, 2025
Full time
and the job listing Expires on August 31, 2025 Only applications submitted via the link provided () will be considered. Please email with any questions. Description WWC Global, an operating firm of Command Holdings, is seeking a Vice President of Information Technology (IT) Systems who will be responsible for managing and overseeing the organization's IT infrastructure, ensuring smooth operation and alignment with business goals and objective. This role involves strategic planning, coordination of IT projects, and supervision of IT staff to deliver efficient technology services. The VP of IT Systems will be responsible for assisting in the planning, development, and implementation of information technology policies and systems, ensuring security, scalability, and availability of technology solutions that support the organization's current and future needs. Expected salary range $160,000 - 175,000 Duties include but may not be limited to: Responsible for managing and overseeing all aspects of the IT department, including system administration, network management, cybersecurity, and user support. Supervises the IT team, providing leadership, guidance, and mentorship to ensure the team meets organizational goals and project deadlines. Leads the planning and execution of IT projects, ensuring alignment with the organization's goals, budgets, and timelines. Coordinates with other departments to assess their technological needs and recommends solutions to improve efficiency and productivity. Monitors and manages IT budgets, resources, and vendor relationships to ensure cost-effective solutions and services. Ensures compliance with data protection regulations and IT best practices, implementing security measures and regular audits to safeguard systems and data. Stays up to date with technological trends, industry best practices, and emerging technologies to ensure the organization remains innovative. Executes cost-benefit analyses of proposed IT changes and initiatives as they relate to organizational goals. Develops and updates the IT operational and financial plan, which prioritizes and incorporates IT initiatives into the annual budget process. Prepares and administers departmental operating and capital budgets for the information technology department; performs long-range IT planning. Manages MSP relationship, services and metrics. Hires, trains and instructs IT staff members, monitors their performance and handles all personnel matters for the department. Develops and implements Cybersecurity policies and/or programs to improve the overall security posture; provides security awareness training to ensure that staff is aware of end-user cyber threats that may exist and understand related gaps in the cybersecurity posture that should be addressed. Develops and maintains a Disaster Recovery Plan to ensure continuity of operations when unforeseen events affecting the operability of IT systems occur. Oversee enterprise-wide Identity and Access Management (IAM) strategies to ensure secure and compliant access to systems, applications, and data. Collaborate with Information Security and IT teams to implement IAM frameworks, policies, and technologies that align with organizational goals and regulatory requirements. Ability to sit at a computer terminal for an extended period of time. Physical Demands: While performing the responsibilities of the job, the employee is required to sit, stand, talk, and hear. Employee is often required to sit and use their hands and fingers to operate a computer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel: 11-25% / Occasional travel - Travel is required for routine leadership collaboration and proposal efforts as well as training, conferences, and other meetings. WWC Global, an operating firm of Command Holdings, a Pequot company, is a tribally-owned firm providing management consulting services to U.S. government agencies. Pursuant to PL 93-638, as amended, preference will be given to qualified Native Americans and spouses in all phases of employment. At WWC Global, our employees are the embodiment of our success as a firm. Our team is comprised of a tenacious group of professionals located across the globe. It includes military veterans and spouses of active duty troops, former federal employees, policy experts, academics, attorneys, and technical and business experts, all of whom share a strong work ethic and the skills to succeed in both collaborative and independent environments. WWC Global is invested in the long-term success of both our clients and colleagues for the right reasons. Our dedication to putting good government into practice is underpinned by a merit-based culture that measures success by productivity and credibility. WWC Global will provide reasonable accommodations to applicants who are unable to utilize our online application system due to a disability. Please send your request to the . WWC Global is committed to equal employment opportunity based on merit. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law, and in accordance with and Federal Employment Laws: Equal Employment Opportunity and Employee Polygraph Protection Act. WWC Global's Affirmative Action Program is available to any employee or applicant for employment for inspection upon request, to the extent required by federal regulations. The Affirmative Action Program can be accessed during normal business hours by making an appointment with the . Requirements Basic Qualifications Bachelor's degree in information technology, Computer Science, Information Systems, or a related field. Minimum of 5 years of experience in a senior IT leadership role. Demonstrated experience in relevant areas such as systems analysis, project management, cybersecurity, and network infrastructure management. Proven experience in designing, implementing, and managing Identity and Access Management programs at a strategic and operational level. Deep understanding of IAM technologies, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), Role-Based Access Control (RBAC), and Identity Governance and Administration (IGA). Experience with modern IAM tools such as Okta, Azure Active Directory, Ping Identity, or similar platforms. Ability to work in a face-paced and constantly evolving environment, be innovative, be welcoming to change, and be proactive and self-motivated. Familiarity with enterprise level IT systems (e.g., ERP, CRM, or cloud-based platforms). Familiarity with regulatory standards and frameworks (e.g., NIST, ISO 27001, HIPAA, SOX) impacting identity and access practices. Proficiency with Microsoft 365 and Microsoft Entra ID; familiar with Microsoft 365 licensing. Thoroughly familiar with DoD compliance guidelines for cyber security such as Federal Contracting Information (FCI), NIST 800-171, and CMMC. Ability to assess emerging IAM trends and drive innovation to enhance security posture and user experience. Proficiency with enterprise applications and how to guide architecture of systems in a growing organization. Ability to develop a financial operating plan. Ability to manage teams, vendors, people, and projects effectively. Proven analytical ability and strong oral and written communication skills. Works effectively in teams, with peers, and management. Ability to work independently and follow a schedule. Communicate clearly and concisely; explain highly technical concepts in simple terms. Outstanding communication skills, influencing abilities, and client focus. Professional proficiency in English is required. Demonstrated proficiency in using all Microsoft Office applications. Ability to pass a federal background investigation including fingerprinting. Must have the ability to obtain and maintain a Secret Clearance. (Eligible to pass Federal security clearance process. Please visit the link for FAQs: Ability to access federal facilities in compliance with Real ID. More information about Real ID can be found here: and at . Applicants must be currently authorized to work in the United States on a full-time basis. WWC Global will not sponsor applicants for work visas for this position. Preferred Qualifications Master's degree in IT Management, Business Administration (MBA), or a similar field is preferred. Direct experience managing a team of IT professionals for a federal contractor. Familiarity with entire NIST and CMMC compliance framework. Certification in ITIL, PMP, or related IT management frameworks is desirable. Only applications submitted via the link provided () will be considered. Please email with any questions.
Are you a curious and open-minded individual with an interest in conducting state-of-theart foundational machine learning research? Thomson Reuters Labs is seeking Research Scientists with a passion for building complex agent-based AI systems in a data-rich, complex academic environment driven by real-world problems. Foundational Research is the dedicated core Machine Learning research division of Thomson Reuters. We are focused on research and development, with a particular focus on advanced algorithms and training techniques for Large Language Models (LLMs). We are building a strong foundation of research capabilities across different areas and are looking for scientists who participate in designing, coding, conducting experiments, translating findings into concrete deliverables and engaging with the academic community. Our focus areas are: LLM Training (Continued Pretraining, Instruction Tuning, Reinforcement Learning Alignment, Distributed Training, Efficient ML techniques) Post-training techniques for planning, reasoning & complex workflows (e.g., Reasoning Models, LLMs + Knowledge Graphs, Test time compute, CoT pipelines, Tool use & API calling, etc.) Data-centric Machine Learning (Synthetic Data, Curriculum Learning, Learned datamixtures, etc.) Evaluation (Benchmarks, Human-in-the-loop, red teaming/Adversarial Testing, Hallucination detection, ) We work collaboratively both with TR Labs (TR's applied research division), academic partners at world-leading research institutions and subject matter experts with decades of experience. We experiment, prototype, test, and deliver ideas in the pursuit of smarter and more valuable models trained on an unprecedented wealth of data and powered by stateof-the-art technical infrastructure. Through our unique institutional experience, we have access to an unprecedented number of subject matter experts involved in data collection, testing and evaluation of trained models. As a Research Scientist, you will play a key part in a diverse global team of experts. We hire world-leading specialists in ML/NLP/GenAI, as well as Engineering, to drive the company's leading internal AI model development. You will have the opportunity to publish your research findings as well as contribute to our proprietary AI model research & development. Thomson Reuters Labs is known for consistently delivering successful data- driven ML solutions in pursuit of academic excellence and support of high-growth products that serve Thomson Reuters customers in new and exciting ways. About the role In this opportunity, as a Research Scientist you will: Innovate: You will innovate and create new state-of-the-art Agent AI/LLM Agent approaches at the cutting edge of AI research. You will contribute ideas and work on solving real-world challenges using a wealth of data in agentic contexts. Experiment and Develop: You are involved in the entire research & model development lifecycle, brainstorming, coding, testing, and delivering high-quality reports at leading international academic conferences. Collaborate: Working on a collaborative global team of research engineers both within Thomson Reuters and our academic patterns at world-leading universities. Communicate: Actively engage in sharing our technical findings with the wider community through contributions to seminars, lectures, conferences and/or the sharing of publications and/or technical assets (data & models). About you You're a fit for the role if your background includes: Required qualifications: Completed or in the process of obtaining PhD in a relevant discipline. First-author publications in top-tier conferences (e.g., NeurIPS, ICML, ICLR, ACL,EMNLP, NAACL, ICLR) with specific focus on agent systems, tool use, or multi-agentcoordination Familiarity with one or more deep learning frameworks (e.g. pytorch, jax, tensorflow, ) Excellent communication skills to report and present research findings anddevelopments clearly, both orally and in writing. Curious and innovative disposition capable of devising novel, well-founded algorithmicsolutions to relevant problems. Self-driven attitude and ability of working with limited supervision. Comfortable in working in fast-paced, agile environments, managing uncertainty andambiguity Preferred qualifications : High-impact publications in top-tier conferences or other influence in the research community. Experience in ML Research beyond completing a PhD (e.g. supervision, industry experience, leading academic initiatives, ). Extensive experience with deep learning frameworks and large-scale model training. Extensive experience working on agent-based systems, tool-using AI, or multi-agent coordination in LLM contexts (e.g. startup, industry, or extensive open-source experience). Strong software and/or infrastructure engineering skills and ensuring well-managed software delivery, as evidenced by code contributions to popular open-source libraries or writing production code. Experience training large-scale models over distributed nodes with cloud tools and providers such as Amazon AWS, MS Azure, LambdaLabs or Google Cloud. You will enjoy: Learning and development: On-the-job coaching and learning as well as the opportunity to work with cutting-edge methods and technologies. Plenty of data, compute, and high-impact problems: Our scientists and engineers get to explore large datasets and discover new capabilities and insights. Thomson Reuters is best known for the globally respected Reuters News agency, but our company is also the leading source of information for legal, corporate, and tax & accounting professionals. We have over 60,000 TBs worth of legal, regulatory, news, and tax data. We also provide access to all major cloud computing platforms to our researchers and engineers. Competitive compensation & benefits packages: The opportunity to earn while learning new skills What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression . click apply for full job details
Jul 28, 2025
Full time
Are you a curious and open-minded individual with an interest in conducting state-of-theart foundational machine learning research? Thomson Reuters Labs is seeking Research Scientists with a passion for building complex agent-based AI systems in a data-rich, complex academic environment driven by real-world problems. Foundational Research is the dedicated core Machine Learning research division of Thomson Reuters. We are focused on research and development, with a particular focus on advanced algorithms and training techniques for Large Language Models (LLMs). We are building a strong foundation of research capabilities across different areas and are looking for scientists who participate in designing, coding, conducting experiments, translating findings into concrete deliverables and engaging with the academic community. Our focus areas are: LLM Training (Continued Pretraining, Instruction Tuning, Reinforcement Learning Alignment, Distributed Training, Efficient ML techniques) Post-training techniques for planning, reasoning & complex workflows (e.g., Reasoning Models, LLMs + Knowledge Graphs, Test time compute, CoT pipelines, Tool use & API calling, etc.) Data-centric Machine Learning (Synthetic Data, Curriculum Learning, Learned datamixtures, etc.) Evaluation (Benchmarks, Human-in-the-loop, red teaming/Adversarial Testing, Hallucination detection, ) We work collaboratively both with TR Labs (TR's applied research division), academic partners at world-leading research institutions and subject matter experts with decades of experience. We experiment, prototype, test, and deliver ideas in the pursuit of smarter and more valuable models trained on an unprecedented wealth of data and powered by stateof-the-art technical infrastructure. Through our unique institutional experience, we have access to an unprecedented number of subject matter experts involved in data collection, testing and evaluation of trained models. As a Research Scientist, you will play a key part in a diverse global team of experts. We hire world-leading specialists in ML/NLP/GenAI, as well as Engineering, to drive the company's leading internal AI model development. You will have the opportunity to publish your research findings as well as contribute to our proprietary AI model research & development. Thomson Reuters Labs is known for consistently delivering successful data- driven ML solutions in pursuit of academic excellence and support of high-growth products that serve Thomson Reuters customers in new and exciting ways. About the role In this opportunity, as a Research Scientist you will: Innovate: You will innovate and create new state-of-the-art Agent AI/LLM Agent approaches at the cutting edge of AI research. You will contribute ideas and work on solving real-world challenges using a wealth of data in agentic contexts. Experiment and Develop: You are involved in the entire research & model development lifecycle, brainstorming, coding, testing, and delivering high-quality reports at leading international academic conferences. Collaborate: Working on a collaborative global team of research engineers both within Thomson Reuters and our academic patterns at world-leading universities. Communicate: Actively engage in sharing our technical findings with the wider community through contributions to seminars, lectures, conferences and/or the sharing of publications and/or technical assets (data & models). About you You're a fit for the role if your background includes: Required qualifications: Completed or in the process of obtaining PhD in a relevant discipline. First-author publications in top-tier conferences (e.g., NeurIPS, ICML, ICLR, ACL,EMNLP, NAACL, ICLR) with specific focus on agent systems, tool use, or multi-agentcoordination Familiarity with one or more deep learning frameworks (e.g. pytorch, jax, tensorflow, ) Excellent communication skills to report and present research findings anddevelopments clearly, both orally and in writing. Curious and innovative disposition capable of devising novel, well-founded algorithmicsolutions to relevant problems. Self-driven attitude and ability of working with limited supervision. Comfortable in working in fast-paced, agile environments, managing uncertainty andambiguity Preferred qualifications : High-impact publications in top-tier conferences or other influence in the research community. Experience in ML Research beyond completing a PhD (e.g. supervision, industry experience, leading academic initiatives, ). Extensive experience with deep learning frameworks and large-scale model training. Extensive experience working on agent-based systems, tool-using AI, or multi-agent coordination in LLM contexts (e.g. startup, industry, or extensive open-source experience). Strong software and/or infrastructure engineering skills and ensuring well-managed software delivery, as evidenced by code contributions to popular open-source libraries or writing production code. Experience training large-scale models over distributed nodes with cloud tools and providers such as Amazon AWS, MS Azure, LambdaLabs or Google Cloud. You will enjoy: Learning and development: On-the-job coaching and learning as well as the opportunity to work with cutting-edge methods and technologies. Plenty of data, compute, and high-impact problems: Our scientists and engineers get to explore large datasets and discover new capabilities and insights. Thomson Reuters is best known for the globally respected Reuters News agency, but our company is also the leading source of information for legal, corporate, and tax & accounting professionals. We have over 60,000 TBs worth of legal, regulatory, news, and tax data. We also provide access to all major cloud computing platforms to our researchers and engineers. Competitive compensation & benefits packages: The opportunity to earn while learning new skills What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression . click apply for full job details
Research Scientist, LLM Agents (Foundational Research) page is loaded Research Scientist, LLM Agents (Foundational Research) Apply remote type Remote Job: Hybrid locations GBR-London-5 Canada Square time type Full time posted on Posted Yesterday job requisition id JREQ193529 Are you a curious and open-minded individual with an interest in conducting state-of-theart foundational machine learning research? Thomson Reuters Labs is seeking Research Scientists with a passion for building complex agent-based AI systems in a data-rich, complex academic environment driven by real-world problems. Foundational Research is the dedicated core Machine Learning research division of Thomson Reuters. We are focused on research and development, with a particular focus on advanced algorithms and training techniques for Large Language Models (LLMs). We are building a strong foundation of research capabilities across different areas and are looking for scientists who participate in designing, coding, conducting experiments, translating findings into concrete deliverables and engaging with the academic community. Our focus areas are: LLM Training (Continued Pretraining, Instruction Tuning, Reinforcement Learning Alignment, Distributed Training, Efficient ML techniques) Post-training techniques for planning, reasoning & complex workflows (e.g., Reasoning Models, LLMs + Knowledge Graphs, Test time compute, CoT pipelines, Tool use & API calling, etc.) Data-centric Machine Learning (Synthetic Data, Curriculum Learning, Learned datamixtures, etc.) Evaluation (Benchmarks, Human-in-the-loop, red teaming/Adversarial Testing, Hallucination detection, ) We work collaboratively both with TR Labs (TR's applied research division), academic partners at world-leading research institutions and subject matter experts with decades of experience. We experiment, prototype, test, and deliver ideas in the pursuit of smarter and more valuable models trained on an unprecedented wealth of data and powered by stateof-the-art technical infrastructure. Through our unique institutional experience, we have access to an unprecedented number of subject matter experts involved in data collection, testing and evaluation of trained models. As a Research Scientist, you will play a key part in a diverse global team of experts. We hire world-leading specialists in ML/NLP/GenAI, as well as Engineering, to drive the company's leading internal AI model development. You will have the opportunity to publish your research findings as well as contribute to our proprietary AI model research & development. Thomson Reuters Labs is known for consistently delivering successful data- driven ML solutions in pursuit of academic excellence and support of high-growth products that serve Thomson Reuters customers in new and exciting ways. About the role In this opportunity, as a Research Scientist you will: Innovate: You will innovate and create new state-of-the-art Agent AI/LLM Agent approaches at the cutting edge of AI research. You will contribute ideas and work on solving real-world challenges using a wealth of data in agentic contexts. Experiment and Develop: You are involved in the entire research & model development lifecycle, brainstorming, coding, testing, and delivering high-quality reports at leading international academic conferences. Collaborate: Working on a collaborative global team of research engineers both within Thomson Reuters and our academic patterns at world-leading universities. Communicate: Actively engage in sharing our technical findings with the wider community through contributions to seminars, lectures, conferences and/or the sharing of publications and/or technical assets (data & models). About you You're a fit for the role if your background includes: Required qualifications: Completed or in the process of obtaining PhD in a relevant discipline. First-author publications in top-tier conferences (e.g., NeurIPS, ICML, ICLR, ACL,EMNLP, NAACL, ICLR) with specific focus on agent systems, tool use, or multi-agentcoordination Familiarity with one or more deep learning frameworks (e.g. pytorch, jax, tensorflow, ) Excellent communication skills to report and present research findings anddevelopments clearly, both orally and in writing. Curious and innovative disposition capable of devising novel, well-founded algorithmicsolutions to relevant problems. Self-driven attitude and ability of working with limited supervision. Comfortable in working in fast-paced, agile environments, managing uncertainty andambiguity Preferred qualifications : High-impact publications in top-tier conferences or other influence in the research community. Experience in ML Research beyond completing a PhD (e.g. supervision, industry experience, leading academic initiatives, ). Extensive experience with deep learning frameworks and large-scale model training. Extensive experience working on agent-based systems, tool-using AI, or multi-agent coordination in LLM contexts (e.g. startup, industry, or extensive open-source experience). Strong software and/or infrastructure engineering skills and ensuring well-managed software delivery, as evidenced by code contributions to popular open-source libraries or writing production code. Experience training large-scale models over distributed nodes with cloud tools and providers such as Amazon AWS, MS Azure, LambdaLabs or Google Cloud. You will enjoy: Learning and development: On-the-job coaching and learning as well as the opportunity to work with cutting-edge methods and technologies. Plenty of data, compute, and high-impact problems: Our scientists and engineers get to explore large datasets and discover new capabilities and insights. Thomson Reuters is best known for the globally respected Reuters News agency, but our company is also the leading source of information for legal, corporate, and tax & accounting professionals. We have over 60,000 TBs worth of legal, regulatory, news, and tax data. We also provide access to all major cloud computing platforms to our researchers and engineers. Competitive compensation & benefits packages: The opportunity to earn while learning new skills What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives . click apply for full job details
Jul 28, 2025
Full time
Research Scientist, LLM Agents (Foundational Research) page is loaded Research Scientist, LLM Agents (Foundational Research) Apply remote type Remote Job: Hybrid locations GBR-London-5 Canada Square time type Full time posted on Posted Yesterday job requisition id JREQ193529 Are you a curious and open-minded individual with an interest in conducting state-of-theart foundational machine learning research? Thomson Reuters Labs is seeking Research Scientists with a passion for building complex agent-based AI systems in a data-rich, complex academic environment driven by real-world problems. Foundational Research is the dedicated core Machine Learning research division of Thomson Reuters. We are focused on research and development, with a particular focus on advanced algorithms and training techniques for Large Language Models (LLMs). We are building a strong foundation of research capabilities across different areas and are looking for scientists who participate in designing, coding, conducting experiments, translating findings into concrete deliverables and engaging with the academic community. Our focus areas are: LLM Training (Continued Pretraining, Instruction Tuning, Reinforcement Learning Alignment, Distributed Training, Efficient ML techniques) Post-training techniques for planning, reasoning & complex workflows (e.g., Reasoning Models, LLMs + Knowledge Graphs, Test time compute, CoT pipelines, Tool use & API calling, etc.) Data-centric Machine Learning (Synthetic Data, Curriculum Learning, Learned datamixtures, etc.) Evaluation (Benchmarks, Human-in-the-loop, red teaming/Adversarial Testing, Hallucination detection, ) We work collaboratively both with TR Labs (TR's applied research division), academic partners at world-leading research institutions and subject matter experts with decades of experience. We experiment, prototype, test, and deliver ideas in the pursuit of smarter and more valuable models trained on an unprecedented wealth of data and powered by stateof-the-art technical infrastructure. Through our unique institutional experience, we have access to an unprecedented number of subject matter experts involved in data collection, testing and evaluation of trained models. As a Research Scientist, you will play a key part in a diverse global team of experts. We hire world-leading specialists in ML/NLP/GenAI, as well as Engineering, to drive the company's leading internal AI model development. You will have the opportunity to publish your research findings as well as contribute to our proprietary AI model research & development. Thomson Reuters Labs is known for consistently delivering successful data- driven ML solutions in pursuit of academic excellence and support of high-growth products that serve Thomson Reuters customers in new and exciting ways. About the role In this opportunity, as a Research Scientist you will: Innovate: You will innovate and create new state-of-the-art Agent AI/LLM Agent approaches at the cutting edge of AI research. You will contribute ideas and work on solving real-world challenges using a wealth of data in agentic contexts. Experiment and Develop: You are involved in the entire research & model development lifecycle, brainstorming, coding, testing, and delivering high-quality reports at leading international academic conferences. Collaborate: Working on a collaborative global team of research engineers both within Thomson Reuters and our academic patterns at world-leading universities. Communicate: Actively engage in sharing our technical findings with the wider community through contributions to seminars, lectures, conferences and/or the sharing of publications and/or technical assets (data & models). About you You're a fit for the role if your background includes: Required qualifications: Completed or in the process of obtaining PhD in a relevant discipline. First-author publications in top-tier conferences (e.g., NeurIPS, ICML, ICLR, ACL,EMNLP, NAACL, ICLR) with specific focus on agent systems, tool use, or multi-agentcoordination Familiarity with one or more deep learning frameworks (e.g. pytorch, jax, tensorflow, ) Excellent communication skills to report and present research findings anddevelopments clearly, both orally and in writing. Curious and innovative disposition capable of devising novel, well-founded algorithmicsolutions to relevant problems. Self-driven attitude and ability of working with limited supervision. Comfortable in working in fast-paced, agile environments, managing uncertainty andambiguity Preferred qualifications : High-impact publications in top-tier conferences or other influence in the research community. Experience in ML Research beyond completing a PhD (e.g. supervision, industry experience, leading academic initiatives, ). Extensive experience with deep learning frameworks and large-scale model training. Extensive experience working on agent-based systems, tool-using AI, or multi-agent coordination in LLM contexts (e.g. startup, industry, or extensive open-source experience). Strong software and/or infrastructure engineering skills and ensuring well-managed software delivery, as evidenced by code contributions to popular open-source libraries or writing production code. Experience training large-scale models over distributed nodes with cloud tools and providers such as Amazon AWS, MS Azure, LambdaLabs or Google Cloud. You will enjoy: Learning and development: On-the-job coaching and learning as well as the opportunity to work with cutting-edge methods and technologies. Plenty of data, compute, and high-impact problems: Our scientists and engineers get to explore large datasets and discover new capabilities and insights. Thomson Reuters is best known for the globally respected Reuters News agency, but our company is also the leading source of information for legal, corporate, and tax & accounting professionals. We have over 60,000 TBs worth of legal, regulatory, news, and tax data. We also provide access to all major cloud computing platforms to our researchers and engineers. Competitive compensation & benefits packages: The opportunity to earn while learning new skills What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives . click apply for full job details