We are looking for a talented and dedicated Backend Engineer to help us build out a world beating set of AI-based features. Joining our engineering team you'll be responsible for developing new AI based features and services to help us continue to deliver a great, cutting edge product to our customers that helps our company and their money grow. What you can expect to be doing: You will be working with a small team, closely supported by Chip's Staff and Platform Engineers, to deliver new AI capabilities that provide both efficiency gains for Chip's internal teams as well as enabling and supporting our feature squads to build best-in-class AI features for our users. This will be achieved by developing and maintaining our foundational AI tooling deployed in our AWS estate. You will regularly be involved in discussions with Engineers and other departments at Chip to ensure we are at the forefront of AI capabilities and consistently following best practices and appropriate governance of our AI estate. What we're looking for: 2+ years working with Go. Experience using event driven systems and message queues. Infrastructure as code experience: ideally Terraform, but Pulumi and CloudFormation are great too. 3+ years hands-on experience with AWS; Azure or GCP is also acceptable. 2+ years experience with container orchestration: Kubernetes (standalone or EKS) or OpenShift. Experience with serverless orchestration. Familiarity and comfort with dockerising applications. Experience automatically deploying containers into a number of environments. Hands-on experience building and managing secure infrastructure in regulated environments. A passion for AI concepts and tooling. Bonus Points Experience working with Python & PHP. Experience orchestrating agentic workflows including evaluations, knowledge bases & tooling. A good understanding around LLM observability. Experience integrating & deploying LLM-enabled systems in production environments. What we're really looking for: ️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we're in the financial space, and under the scrutiny that comes with it, the current engineering team works well together, and even sometimes with a smile. We're sure you've got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn't matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. Working Hours Monday to Thursday: 9:00 AM - 6:00 PM Friday: 8:00 AM - 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend! PERKS Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary. Workplace pension scheme - We invest in your future with a workplace pension scheme , contributing 5% on earnings up to £50,000 . Plan ahead with confidence while you grow your career! Fully comprehensive private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process: Video screen with someone from our Talent team Short take-home test Video interview with Principal Engineer Final interview with SVP of Engineering About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain and we're not slowing down. Chip serves over 300,000 active customers and looks after over £5billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 180, from all different backgrounds and industries. We're driven and passionate people, but no one takes themselves too seriously. Don't just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022 & 2024 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.
Jul 29, 2025
Full time
We are looking for a talented and dedicated Backend Engineer to help us build out a world beating set of AI-based features. Joining our engineering team you'll be responsible for developing new AI based features and services to help us continue to deliver a great, cutting edge product to our customers that helps our company and their money grow. What you can expect to be doing: You will be working with a small team, closely supported by Chip's Staff and Platform Engineers, to deliver new AI capabilities that provide both efficiency gains for Chip's internal teams as well as enabling and supporting our feature squads to build best-in-class AI features for our users. This will be achieved by developing and maintaining our foundational AI tooling deployed in our AWS estate. You will regularly be involved in discussions with Engineers and other departments at Chip to ensure we are at the forefront of AI capabilities and consistently following best practices and appropriate governance of our AI estate. What we're looking for: 2+ years working with Go. Experience using event driven systems and message queues. Infrastructure as code experience: ideally Terraform, but Pulumi and CloudFormation are great too. 3+ years hands-on experience with AWS; Azure or GCP is also acceptable. 2+ years experience with container orchestration: Kubernetes (standalone or EKS) or OpenShift. Experience with serverless orchestration. Familiarity and comfort with dockerising applications. Experience automatically deploying containers into a number of environments. Hands-on experience building and managing secure infrastructure in regulated environments. A passion for AI concepts and tooling. Bonus Points Experience working with Python & PHP. Experience orchestrating agentic workflows including evaluations, knowledge bases & tooling. A good understanding around LLM observability. Experience integrating & deploying LLM-enabled systems in production environments. What we're really looking for: ️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we're in the financial space, and under the scrutiny that comes with it, the current engineering team works well together, and even sometimes with a smile. We're sure you've got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn't matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. Working Hours Monday to Thursday: 9:00 AM - 6:00 PM Friday: 8:00 AM - 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend! PERKS Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary. Workplace pension scheme - We invest in your future with a workplace pension scheme , contributing 5% on earnings up to £50,000 . Plan ahead with confidence while you grow your career! Fully comprehensive private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process: Video screen with someone from our Talent team Short take-home test Video interview with Principal Engineer Final interview with SVP of Engineering About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain and we're not slowing down. Chip serves over 300,000 active customers and looks after over £5billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 180, from all different backgrounds and industries. We're driven and passionate people, but no one takes themselves too seriously. Don't just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022 & 2024 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.
Director Sales and Account management page is loaded Director Sales and Account management Apply locations Richmond, England, United Kingdom Sweden Remote_37.5 Sweden Remote_40 time type Full time posted on Posted 18 Days Ago job requisition id JR106419 Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions. Simply put, we connect people with moments that matter. We are seeking a strategic and commercially driven Director of Sales to lead and grow one of Sabre's largest and most important OTA partnerships. As a key member of the EMEA OTA leadership team, you will be responsible for defining and executing the long-term strategy for our EMEA online business, ensuring strong commercial performance and deeper technology collaboration. This role requires a senior leader who can operate in a matrixed, fast-moving tech environment, guiding a cross-functional team to deliver a product-led, partner-focused organization. The successful candidate will be responsible for delivering on air distribution goals, while also identifying new ways to expand the partnership across additional business lines, digital platforms and regions. Critically, this role requires a deep understanding of Air Distribution and Travel Technology, with a clear vision for how Sabre, as a leading GDS, can unlock greater value for Large international OTAs by leveraging both current capabilities and future technologies in our roadmap. The ideal candidate will also be savvy in structuring and negotiating complex commercial agreements, including financial models that reflect shared value creation, and bring the executive presence needed to build trusted, strategic relationships with senior leaders both internally and within large OTA's. Responsibilities: Define and lead the commercial strategy for Sabre's partnerships, focused on air distribution while identifying opportunities across adjacent business lines (e.g., fintech, product ). Drive commercial results through revenue growth, new product adoption, and value creation aligned to business objectives. Champion a product-led sales strategy, aligning Sabre's evolving technology roadmap, including NDC and future-ready capabilities, to the OTA's needs and growth plans. Serve as the senior commercial point of contact for customers executive team, building trust-based relationships and influencing long-term strategy by understanding their goals and KPIs Identify and communicate how GDS technology and innovation (such as NDC, merchandising, automation, and data intelligence) can solve complex partner challenges and differentiate Sabre in the market. Lead and develop a high-performing, cross-functional team (Sales, Technical Sales Support, Consulting), fostering a culture of accountability and continuous improvement, and coach the team that will ensure sales effectiveness methodology is institutionalized. Ensure the adoption of sales effectiveness methodologies (e.g., Salesforce, Strategic Selling) across the team to drive consistent performance and accurate forecasting leading to guidance and leadership to Sales and Technical Sales Support teams Collaborate cross-functionally with product, engineering, marketing, and global sales to ensure full alignment between commercial goals and technical delivery. Lead or support the structuring and negotiation of complex partnership agreements, including commercial terms and multi-layered financial models while also managing the forecast and P&L Assess current ways of working and identify opportunities for improvement as well as creativity to propose business solutions that add value in conjunction Provide market intelligence and competitor insights to Strategic Planning, contributing to proactive business strategies. Coordinate with regional and global counterparts (EMEA, NAM, APAC) to scale success, share best practices, and support Sabre's global OTA growth strategy Demonstrate a deep understanding of the industry ecosystem, customer ownership structures, personas and future strategies. Candidate Profile: 5 years of progressive Senior Leadership and Sales experience, preferably with a software services, IT or professional services company Extensive commercials experience with strong Airline supply and/or online retailing experience Ability to lead complex negotiations Large complex account management or new sales driven commercials roles (> 5 years) or Online travel agency experience (> 5 years) Strong knowledge of Web services, GDS functionalities, infrastructure (nice to have) Expertise in both the strategic and tactical aspects of leading the account management function with ability to build and maintain strong relationships internally and externally Extensive understanding of the Airline supply and online market landscape including competitive information, key trends, opportunities and threats. Proven ability of influencing cross-functional teams within a matrix organization Strategic thinker with strong commercial acumen A graduate degree or MBA / Masters would be an advantage Key Skills: Airline supply/GDS Knowledge Ecommerce /OTA Knowledge Complex Value-based Negotiation Strategic analysis & planning Financial analysis Multinational / Multi Cultural Team management Coaching Skills We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.
Jul 29, 2025
Full time
Director Sales and Account management page is loaded Director Sales and Account management Apply locations Richmond, England, United Kingdom Sweden Remote_37.5 Sweden Remote_40 time type Full time posted on Posted 18 Days Ago job requisition id JR106419 Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions. Simply put, we connect people with moments that matter. We are seeking a strategic and commercially driven Director of Sales to lead and grow one of Sabre's largest and most important OTA partnerships. As a key member of the EMEA OTA leadership team, you will be responsible for defining and executing the long-term strategy for our EMEA online business, ensuring strong commercial performance and deeper technology collaboration. This role requires a senior leader who can operate in a matrixed, fast-moving tech environment, guiding a cross-functional team to deliver a product-led, partner-focused organization. The successful candidate will be responsible for delivering on air distribution goals, while also identifying new ways to expand the partnership across additional business lines, digital platforms and regions. Critically, this role requires a deep understanding of Air Distribution and Travel Technology, with a clear vision for how Sabre, as a leading GDS, can unlock greater value for Large international OTAs by leveraging both current capabilities and future technologies in our roadmap. The ideal candidate will also be savvy in structuring and negotiating complex commercial agreements, including financial models that reflect shared value creation, and bring the executive presence needed to build trusted, strategic relationships with senior leaders both internally and within large OTA's. Responsibilities: Define and lead the commercial strategy for Sabre's partnerships, focused on air distribution while identifying opportunities across adjacent business lines (e.g., fintech, product ). Drive commercial results through revenue growth, new product adoption, and value creation aligned to business objectives. Champion a product-led sales strategy, aligning Sabre's evolving technology roadmap, including NDC and future-ready capabilities, to the OTA's needs and growth plans. Serve as the senior commercial point of contact for customers executive team, building trust-based relationships and influencing long-term strategy by understanding their goals and KPIs Identify and communicate how GDS technology and innovation (such as NDC, merchandising, automation, and data intelligence) can solve complex partner challenges and differentiate Sabre in the market. Lead and develop a high-performing, cross-functional team (Sales, Technical Sales Support, Consulting), fostering a culture of accountability and continuous improvement, and coach the team that will ensure sales effectiveness methodology is institutionalized. Ensure the adoption of sales effectiveness methodologies (e.g., Salesforce, Strategic Selling) across the team to drive consistent performance and accurate forecasting leading to guidance and leadership to Sales and Technical Sales Support teams Collaborate cross-functionally with product, engineering, marketing, and global sales to ensure full alignment between commercial goals and technical delivery. Lead or support the structuring and negotiation of complex partnership agreements, including commercial terms and multi-layered financial models while also managing the forecast and P&L Assess current ways of working and identify opportunities for improvement as well as creativity to propose business solutions that add value in conjunction Provide market intelligence and competitor insights to Strategic Planning, contributing to proactive business strategies. Coordinate with regional and global counterparts (EMEA, NAM, APAC) to scale success, share best practices, and support Sabre's global OTA growth strategy Demonstrate a deep understanding of the industry ecosystem, customer ownership structures, personas and future strategies. Candidate Profile: 5 years of progressive Senior Leadership and Sales experience, preferably with a software services, IT or professional services company Extensive commercials experience with strong Airline supply and/or online retailing experience Ability to lead complex negotiations Large complex account management or new sales driven commercials roles (> 5 years) or Online travel agency experience (> 5 years) Strong knowledge of Web services, GDS functionalities, infrastructure (nice to have) Expertise in both the strategic and tactical aspects of leading the account management function with ability to build and maintain strong relationships internally and externally Extensive understanding of the Airline supply and online market landscape including competitive information, key trends, opportunities and threats. Proven ability of influencing cross-functional teams within a matrix organization Strategic thinker with strong commercial acumen A graduate degree or MBA / Masters would be an advantage Key Skills: Airline supply/GDS Knowledge Ecommerce /OTA Knowledge Complex Value-based Negotiation Strategic analysis & planning Financial analysis Multinational / Multi Cultural Team management Coaching Skills We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.
About Gusto Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide. Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That's why we're committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy . About the Role: We are looking for someone to help us accelerate our payroll mission via intelligent use and integration of conversational and agentic AI into the products that serve small and medium business owners and their teams. This person should not only be familiar with AI technologies, but should have experience applying them to enhance existing product experiences. About the Team: Payroll is the beating heart of Gusto's business. Payroll Services teams are responsible for the product, ops, and service components Gusto uses to onboard customers, process payrolls, calculate taxes & deductions, pay and file with tax agencies, and maintain compliance on behalf of the customers. The domain is highly complex and offers the opportunity to engage in system design that simplifies this for customers, both internal and external. Here's what you'll do day-to-day: Deeply understand the customer journey-both on and off the Gusto platform-and identify high-impact opportunities to simplify, automate, and delight through AI. Design and build multi-agent AI systems that collaborate effectively to automate key customer workflows and jobs to be done. Partner closely with engineers, product managers, designers, and other cross-functional teams to bring innovative AI-powered experiences to life quickly. Continuously iterate on AI-driven features to improve customer outcomes and drive measurable business impact. Support Payroll and Tax teams in applying AI to build more intuitive, efficient, and delightful experiences for both internal and external users. Here's what we're looking for: 15+ years of software development experience Expertise in Agentic AI, Machine Learning, and LLMs is essential. You should be considered an expert in this field and have applied it to existing products Proficiency in designing and implementing standardized software architecture principles across a broad range of applications, teams, and products Product-minded and thrives in creative problem-solving, seamlessly transitioning between engineering and product management roles to drive impactful solutions An aptitude and interest in bringing clarity and simplicity to complex and ambiguous problems Ability to communicate technical complexity and help facilitate informed tradeoffs Experience building products in highly regulated domains is desired, but not required Experience in one of these domains is desired but not required: Payroll, Taxes, or Compliance Please note that travel to Gusto's Denver office for onboarding is required for this position. If you have any questions regarding this requirement, please share with your recruiter. Our cash compensation amount for this role is targeted at $222,000/yr to $247,000/yr in Denver & most remote locations, and $261,000/yr to $290,000/yr for San Francisco, Seattle & New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer .
Jul 29, 2025
Full time
About Gusto Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide. Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That's why we're committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy . About the Role: We are looking for someone to help us accelerate our payroll mission via intelligent use and integration of conversational and agentic AI into the products that serve small and medium business owners and their teams. This person should not only be familiar with AI technologies, but should have experience applying them to enhance existing product experiences. About the Team: Payroll is the beating heart of Gusto's business. Payroll Services teams are responsible for the product, ops, and service components Gusto uses to onboard customers, process payrolls, calculate taxes & deductions, pay and file with tax agencies, and maintain compliance on behalf of the customers. The domain is highly complex and offers the opportunity to engage in system design that simplifies this for customers, both internal and external. Here's what you'll do day-to-day: Deeply understand the customer journey-both on and off the Gusto platform-and identify high-impact opportunities to simplify, automate, and delight through AI. Design and build multi-agent AI systems that collaborate effectively to automate key customer workflows and jobs to be done. Partner closely with engineers, product managers, designers, and other cross-functional teams to bring innovative AI-powered experiences to life quickly. Continuously iterate on AI-driven features to improve customer outcomes and drive measurable business impact. Support Payroll and Tax teams in applying AI to build more intuitive, efficient, and delightful experiences for both internal and external users. Here's what we're looking for: 15+ years of software development experience Expertise in Agentic AI, Machine Learning, and LLMs is essential. You should be considered an expert in this field and have applied it to existing products Proficiency in designing and implementing standardized software architecture principles across a broad range of applications, teams, and products Product-minded and thrives in creative problem-solving, seamlessly transitioning between engineering and product management roles to drive impactful solutions An aptitude and interest in bringing clarity and simplicity to complex and ambiguous problems Ability to communicate technical complexity and help facilitate informed tradeoffs Experience building products in highly regulated domains is desired, but not required Experience in one of these domains is desired but not required: Payroll, Taxes, or Compliance Please note that travel to Gusto's Denver office for onboarding is required for this position. If you have any questions regarding this requirement, please share with your recruiter. Our cash compensation amount for this role is targeted at $222,000/yr to $247,000/yr in Denver & most remote locations, and $261,000/yr to $290,000/yr for San Francisco, Seattle & New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer .
About Gusto Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide. Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That's why we're committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy . Engineering Manager, AI Engineering Location: SF or NYC About Gusto: Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide. Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That's why we're committed to building a collaborative and inclusive workplace. Learn more about our Total Rewards philosophy . About the Team: Our team's mission is to build AI agents that make small business owners 10x more powerful. This team operates as a startup-within-a-startup led by Gusto's co-founder/Head of Technology. About the Role: We're hiring a Manager for AI Engineering to build the future of the small business backoffice, powered by AI agents. Ideal candidates are passionate about using cutting-edge AI to solve real-world problems for customers. Here's what you'll do day-to-day: Scale a team of AI engineers to build out Gusto's agentic AI applications. Build the AI platform that is used across all of Gusto. Collaborate closely with AI Scientists and AI Product Managers to create a world where the small business back office is run autonomously with AI. Mentor and provide guidance to other AI software engineers, fostering their growth and development. Here's what we're looking for: 8+ years of total software development experience 2+ years of engineering management experience Experience working in a startup environment 2+ years in Generative AI Our cash compensation amount for this role is targeted at $163,000-$204,000 in Denver, $178,000-$223,000 for Los Angeles and most remote locations, $197,000-$247,000 for San Francisco, New York, and Seattle. Final offer amounts are determined by multiple factors including candidate experience, level, and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer . Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice .
Jul 29, 2025
Full time
About Gusto Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide. Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That's why we're committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy . Engineering Manager, AI Engineering Location: SF or NYC About Gusto: Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide. Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That's why we're committed to building a collaborative and inclusive workplace. Learn more about our Total Rewards philosophy . About the Team: Our team's mission is to build AI agents that make small business owners 10x more powerful. This team operates as a startup-within-a-startup led by Gusto's co-founder/Head of Technology. About the Role: We're hiring a Manager for AI Engineering to build the future of the small business backoffice, powered by AI agents. Ideal candidates are passionate about using cutting-edge AI to solve real-world problems for customers. Here's what you'll do day-to-day: Scale a team of AI engineers to build out Gusto's agentic AI applications. Build the AI platform that is used across all of Gusto. Collaborate closely with AI Scientists and AI Product Managers to create a world where the small business back office is run autonomously with AI. Mentor and provide guidance to other AI software engineers, fostering their growth and development. Here's what we're looking for: 8+ years of total software development experience 2+ years of engineering management experience Experience working in a startup environment 2+ years in Generative AI Our cash compensation amount for this role is targeted at $163,000-$204,000 in Denver, $178,000-$223,000 for Los Angeles and most remote locations, $197,000-$247,000 for San Francisco, New York, and Seattle. Final offer amounts are determined by multiple factors including candidate experience, level, and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer . Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice .
Dataiku is The Universal AI Platform, giving organizations control over their AI talent, processes, and technologies to unleash the creation of analytics, models, and agents. Providing no-, low-, and full-code capabilities, Dataiku meets teams where they are today, allowing them to begin building with AI using their existing skills and knowledge. To deliver the promise of Everyday AI, Extraordinary People for customers and prospects, stakeholders at every level of an organization must see AI as both an accessible, relevant technology they can apply now to generate business benefits, and a transformational force driving deep, permanent change in ways of working and entire business models. Yet the vast majority of such stakeholders, especially at senior levels, are still in the dark on what AI can really do for them. And this lack of knowledge blocks buy-in to Dataiku's value for a whole organization, confining our conversations to the already-converted: data people. In the next stage of Dataiku's growth, our success will depend on how well we push our message beyond the usual suspects to reach the 50 million "Future AI workers" we can help create. And they work for the senior stakeholders described above, not in technology. Field CDOs are Dataiku's most versatile storytellers, equally comfortable with C-level executives and practitioners alike. They help our sales teams educate and influence the toughest targets of all: senior decision-makers for whom AI is likely to be a mystery. Responsibilities (in this role, you will): Develop Executive Sponsorship by: Educate Line of Business executives on how Everyday AI will strategically help them achieve their business goals Educate CIOs/CDOs as to how they can achieve Everyday AI Conduct primary research into successful AI companies Interview executive stakeholders at customers/prospects Share these findings internally to inform account strategy, and publish thought leadership that makes you sought after for advice Support sales teams on Global, strategic customers Act as Surrogate CDOs for key, low-maturity growth customers Help develop a vision and concrete plans to drive account growth Serve on Customer steering committees Join customer advisory boards Support executive-focused marketing activities Support and host customer-side analytics events Present at executive-focused external events Host/present at Dataiku proprietary events Create executive-focused Everyday AI content Requirements: Former CDO or equivalent experience managing the growth of Enterprise AI & Analytics capabilities Significant experience presenting to C-Suite and Board audiences Practical knowledge of and experience with Data Science technologies Special Points for: Technology Sales or Architecture experience Relevant published research and content Entrepreneurial experience in high-growth startups What are you waiting for! At Dataiku, you'll be part of a journey to shape the ever-evolving world of AI. We're not just building a product; we're crafting the future of AI. If you're ready to make a significant impact in a company that values innovation, collaboration, and your personal growth, we can't wait to welcome you to Dataiku! And if you'd like to learn even more about working here, you can visit our Dataiku LinkedIn page . Our practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. Dataiku also believes that a diverse identity is a source of strength and allows us to optimize across the many dimensions that are needed for our success. Therefore, we are proud to be an equal opportunity employer.All employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to all policies and procedures related to recruitment and hiring, compensation, benefits, performance, promotion and termination and all other conditions and terms of employment. If you need assistance or an accommodation, please contact us at: Protect yourself from fraudulent recruitment activity Dataiku will never ask you for payment of any type during the interview or hiring process. Other than our video-conference application, Zoom, we will also never ask you to make purchases or download third-party applications during the process. If you experience something out of the ordinary or suspect fraudulent activity, please review our page on identifying and reporting fraudulent activityhere. Apply to the general opportunities job offer. Our team is our most treasured asset. No matter what way you choose to look at it, there would be no Dataiku if it weren't for the great people who work here.
Jul 28, 2025
Full time
Dataiku is The Universal AI Platform, giving organizations control over their AI talent, processes, and technologies to unleash the creation of analytics, models, and agents. Providing no-, low-, and full-code capabilities, Dataiku meets teams where they are today, allowing them to begin building with AI using their existing skills and knowledge. To deliver the promise of Everyday AI, Extraordinary People for customers and prospects, stakeholders at every level of an organization must see AI as both an accessible, relevant technology they can apply now to generate business benefits, and a transformational force driving deep, permanent change in ways of working and entire business models. Yet the vast majority of such stakeholders, especially at senior levels, are still in the dark on what AI can really do for them. And this lack of knowledge blocks buy-in to Dataiku's value for a whole organization, confining our conversations to the already-converted: data people. In the next stage of Dataiku's growth, our success will depend on how well we push our message beyond the usual suspects to reach the 50 million "Future AI workers" we can help create. And they work for the senior stakeholders described above, not in technology. Field CDOs are Dataiku's most versatile storytellers, equally comfortable with C-level executives and practitioners alike. They help our sales teams educate and influence the toughest targets of all: senior decision-makers for whom AI is likely to be a mystery. Responsibilities (in this role, you will): Develop Executive Sponsorship by: Educate Line of Business executives on how Everyday AI will strategically help them achieve their business goals Educate CIOs/CDOs as to how they can achieve Everyday AI Conduct primary research into successful AI companies Interview executive stakeholders at customers/prospects Share these findings internally to inform account strategy, and publish thought leadership that makes you sought after for advice Support sales teams on Global, strategic customers Act as Surrogate CDOs for key, low-maturity growth customers Help develop a vision and concrete plans to drive account growth Serve on Customer steering committees Join customer advisory boards Support executive-focused marketing activities Support and host customer-side analytics events Present at executive-focused external events Host/present at Dataiku proprietary events Create executive-focused Everyday AI content Requirements: Former CDO or equivalent experience managing the growth of Enterprise AI & Analytics capabilities Significant experience presenting to C-Suite and Board audiences Practical knowledge of and experience with Data Science technologies Special Points for: Technology Sales or Architecture experience Relevant published research and content Entrepreneurial experience in high-growth startups What are you waiting for! At Dataiku, you'll be part of a journey to shape the ever-evolving world of AI. We're not just building a product; we're crafting the future of AI. If you're ready to make a significant impact in a company that values innovation, collaboration, and your personal growth, we can't wait to welcome you to Dataiku! And if you'd like to learn even more about working here, you can visit our Dataiku LinkedIn page . Our practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. Dataiku also believes that a diverse identity is a source of strength and allows us to optimize across the many dimensions that are needed for our success. Therefore, we are proud to be an equal opportunity employer.All employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to all policies and procedures related to recruitment and hiring, compensation, benefits, performance, promotion and termination and all other conditions and terms of employment. If you need assistance or an accommodation, please contact us at: Protect yourself from fraudulent recruitment activity Dataiku will never ask you for payment of any type during the interview or hiring process. Other than our video-conference application, Zoom, we will also never ask you to make purchases or download third-party applications during the process. If you experience something out of the ordinary or suspect fraudulent activity, please review our page on identifying and reporting fraudulent activityhere. Apply to the general opportunities job offer. Our team is our most treasured asset. No matter what way you choose to look at it, there would be no Dataiku if it weren't for the great people who work here.
Life at UiPath The people at UiPath believe in the transformative power of automation to change how the world works. We're committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care-about each other, about UiPath, and about our larger purpose. Could that be you? At UiPath, we're enabling the fully automated enterprise-but innovation must be secure to be transformative. That's where you come in. We're looking for a Field Chief Information Security Officer (Field CISO) to serve as a strategic security advisor to our customers and partners, guiding them through the complex landscape of compliance, governance, and secure development of Automations and Agentic AI. You'll work at the intersection of customer success, product innovation, and cybersecurity thought leadership-translating strategic security insights into real-world impact. What you'll do Act as the primary security advisor for clients, assessing their needs, and providing strategic recommendations. Conduct security risk assessments and design tailored strategies that align with business goals and regulatory requirements. Educate clients on how to leverage UiPath's platform for secure SDLC and best-in-class security outcomes. Deliver executive-level thought leadership, representing UiPath in industry forums, events, and customer engagements. Collaborate with internal teams (Product, Sales, Legal, Engineering) to align customer needs with product and roadmap decisions. Create and scale security best practices, enablement content, and playbooks for internal teams and customers. Stay ahead of cybersecurity trends and feed field insights back into the business to inform innovation and go-to-market strategy. Develop and deliver security training and awareness programs for client and UiPath field. What you'll bring Proven experience in cybersecurity leadership; prior CISO/CSO experience is a strong plus. Deep knowledge of security frameworks (e.g., NIST, ISO 27001) and compliance standards (e.g., GDPR, HIPAA, PCI-DSS). Strong expertise in secure SDLC, and application security tooling (SAST, DAST, SCA). Excellent communication skills with the ability to influence executive and technical stakeholders. Experience advising on or implementing security strategies in enterprise environments. Familiarity with software development practices and tools; hands-on experience with GitLab or similar platforms is a plus. A passion for sharing knowledge and scaling security culture across organizations and communities. Maybe you don't tick all the boxes above-but still think you'd be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes-and passion can't be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy .
Jul 28, 2025
Full time
Life at UiPath The people at UiPath believe in the transformative power of automation to change how the world works. We're committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care-about each other, about UiPath, and about our larger purpose. Could that be you? At UiPath, we're enabling the fully automated enterprise-but innovation must be secure to be transformative. That's where you come in. We're looking for a Field Chief Information Security Officer (Field CISO) to serve as a strategic security advisor to our customers and partners, guiding them through the complex landscape of compliance, governance, and secure development of Automations and Agentic AI. You'll work at the intersection of customer success, product innovation, and cybersecurity thought leadership-translating strategic security insights into real-world impact. What you'll do Act as the primary security advisor for clients, assessing their needs, and providing strategic recommendations. Conduct security risk assessments and design tailored strategies that align with business goals and regulatory requirements. Educate clients on how to leverage UiPath's platform for secure SDLC and best-in-class security outcomes. Deliver executive-level thought leadership, representing UiPath in industry forums, events, and customer engagements. Collaborate with internal teams (Product, Sales, Legal, Engineering) to align customer needs with product and roadmap decisions. Create and scale security best practices, enablement content, and playbooks for internal teams and customers. Stay ahead of cybersecurity trends and feed field insights back into the business to inform innovation and go-to-market strategy. Develop and deliver security training and awareness programs for client and UiPath field. What you'll bring Proven experience in cybersecurity leadership; prior CISO/CSO experience is a strong plus. Deep knowledge of security frameworks (e.g., NIST, ISO 27001) and compliance standards (e.g., GDPR, HIPAA, PCI-DSS). Strong expertise in secure SDLC, and application security tooling (SAST, DAST, SCA). Excellent communication skills with the ability to influence executive and technical stakeholders. Experience advising on or implementing security strategies in enterprise environments. Familiarity with software development practices and tools; hands-on experience with GitLab or similar platforms is a plus. A passion for sharing knowledge and scaling security culture across organizations and communities. Maybe you don't tick all the boxes above-but still think you'd be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes-and passion can't be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy .
Manager, Lead Research Scientist, LLM Agents (Foundational Research) page is loaded Manager, Lead Research Scientist, LLM Agents (Foundational Research) Apply remote type Remote Job: Hybrid locations GBR-London-5 Canada Square time type Full time posted on Posted Yesterday job requisition id JREQ193526 Are you a curious and open-minded individual with an interest in conducting state-of-theart foundational machine learning research? Thomson Reuters Labs is seeking Research Scientists with a passion for building complex agent-based AI systems in a data-rich, complex academic environment driven by real-world problems. Foundational Research is the dedicated core Machine Learning research division of Thomson Reuters. We are focused on research and development, with a particular focus on advanced algorithms and training techniques for Large Language Models (LLMs). We are building a strong foundation of research capabilities across different areas and are looking for managers who can inspire and guide their teams, are willing to roll up their sleeves and participate in designing, coding, conducting experiments, and translating findings into concrete deliverables. Our focus areas are: LLM Training (Continued Pretraining, Instruction Tuning, Reinforcement Learning Alignment, Distributed Training, Efficient ML techniques) Post-training techniques for planning, reasoning & complex workflows (e.g., Reasoning Models, LLMs + Knowledge Graphs, Test time compute, CoT pipelines, Tool use & API calling, etc.) Data-centric Machine Learning (Synthetic Data, Curriculum Learning, Learned datamixtures, etc.) Evaluation (Benchmarks, Human-in-the-loop, red teaming/Adversarial Testing, Hallucination detection, ) We work collaboratively both with TR Labs (TR's applied research division), academic partners at world-leading research institutions and subject matter experts with decades of experience. We experiment, prototype, test, and deliver ideas in the pursuit of smarter and more valuable models trained on an unprecedented wealth of data and powered by stateof-the-art technical infrastructure. Through our unique institutional experience, we have access to an unprecedented number of subject matter experts involved in data collection, testing and evaluation of trained models. As a Research Scientist Manager, you will play a key part in leading a diverse global team of experts. We hire world-leading specialists in ML/NLP/GenAI, as well as Engineering, to drive the company's leading internal AI model development. You will have the opportunity to publish your research findings as well as contribute to our proprietary AI model research & development. Thomson Reuters Labs is known for consistently delivering successful data-driven ML solutions in pursuit of academic excellence and support of high-growth products that serve Thomson Reuters customers in new and exciting ways. About the role In this opportunity, as Research Scientist Manager you will: Lead: You will be involved in strategic planning, hiring and the management in foundational research. This gives you the opportunity to master your management skills, mentor, lead and help direct reports grow and contribute to the wider group. Innovate: You will innovate and create new state-of-the-art Agent AI/LLM Agent approaches at the cutting edge of AI research. You will contribute ideas and work on solving real-world challenges using a wealth of data in agentic contexts. Experiment and Develop: You are involved in the entire research & model development lifecycle, brainstorming, coding, testing, and delivering high-quality reports at leading international academic conferences. Collaborate: Working on a collaborative global team of research engineers both within Thomson Reuters and our academic patterns at world-leading universities. Communicate: Actively engage in sharing our technical findings with the wider community through contributions to seminars, lectures, conferences and/or the sharing of publications and/or technical assets (data & models). About you You're a fit for the role if your background includes: Required qualifications : PhD in a relevant discipline. 3+ years of hands-on experience leading teams building advanced ML / NLP / AI systems in academia (e.g. through student supervision) or industry. Strong publication record in top-tier conferences (e.g., NeurIPS, ICML, ICLR, ACL, EMNLP, NAACL, ICLR with specific focus on agent systems, tool use, or multi-agent coordination. Familiarity with one or more deep learning frameworks (e.g. pytorch, jax, tensorflow, ) Experience in ML Research beyond completing a PhD (e.g. supervision, industry experience, leading academic initiatives, ). Excellent communication skills to report and present research findings and developments clearly, both orally and in writing. Curious and innovative disposition capable of devising novel, well-founded algorithmic solutions to relevant problems. Good social skills and ability to motivate, inspire and mentor team members. Comfortable in working in fast-paced, agile environments, managing uncertainty and ambiguity. Preferred qualifications : High-impact publications in top-tier conferences or other influence in the research community. 5+ years of hands-on experience leading teams building advanced ML / NLP / IR systems in academia (e.g. through student supervision) or for commercial applications. Extensive experience with deep learning and large-scale model training. Extensive experience working on agent-based systems, tool-using AI, or multi-agent coordination in LLM contexts (e.g. startup, industry, or extensive open-source experience). Strong software and/or infrastructure engineering skills and ensuring well-managed software delivery, as evidenced by code contributions to popular open-source libraries or writing production code. Experience training large-scale models over distributed nodes with cloud tools such as Amazon AWS, MS Azure, or Google Cloud. You will enjoy: Learning and development: On-the-job coaching and learning as well as the opportunity to work with cutting-edge methods and technologies. Plenty of data, compute, and high-impact problems: Our scientists and engineers get to explore large datasets and discover new capabilities and insights. Thomson Reuters is best known for the globally respected Reuters News agency, but our company is also the leading source of information for legal, corporate, and tax & accounting professionals. We have over 60,000 TBs worth of legal, regulatory, news, and tax data. We also provide access to all major cloud computing platforms to our researchers and engineers. Competitive compensation & benefits packages: The opportunity to earn while learning new skills What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions . click apply for full job details
Jul 28, 2025
Full time
Manager, Lead Research Scientist, LLM Agents (Foundational Research) page is loaded Manager, Lead Research Scientist, LLM Agents (Foundational Research) Apply remote type Remote Job: Hybrid locations GBR-London-5 Canada Square time type Full time posted on Posted Yesterday job requisition id JREQ193526 Are you a curious and open-minded individual with an interest in conducting state-of-theart foundational machine learning research? Thomson Reuters Labs is seeking Research Scientists with a passion for building complex agent-based AI systems in a data-rich, complex academic environment driven by real-world problems. Foundational Research is the dedicated core Machine Learning research division of Thomson Reuters. We are focused on research and development, with a particular focus on advanced algorithms and training techniques for Large Language Models (LLMs). We are building a strong foundation of research capabilities across different areas and are looking for managers who can inspire and guide their teams, are willing to roll up their sleeves and participate in designing, coding, conducting experiments, and translating findings into concrete deliverables. Our focus areas are: LLM Training (Continued Pretraining, Instruction Tuning, Reinforcement Learning Alignment, Distributed Training, Efficient ML techniques) Post-training techniques for planning, reasoning & complex workflows (e.g., Reasoning Models, LLMs + Knowledge Graphs, Test time compute, CoT pipelines, Tool use & API calling, etc.) Data-centric Machine Learning (Synthetic Data, Curriculum Learning, Learned datamixtures, etc.) Evaluation (Benchmarks, Human-in-the-loop, red teaming/Adversarial Testing, Hallucination detection, ) We work collaboratively both with TR Labs (TR's applied research division), academic partners at world-leading research institutions and subject matter experts with decades of experience. We experiment, prototype, test, and deliver ideas in the pursuit of smarter and more valuable models trained on an unprecedented wealth of data and powered by stateof-the-art technical infrastructure. Through our unique institutional experience, we have access to an unprecedented number of subject matter experts involved in data collection, testing and evaluation of trained models. As a Research Scientist Manager, you will play a key part in leading a diverse global team of experts. We hire world-leading specialists in ML/NLP/GenAI, as well as Engineering, to drive the company's leading internal AI model development. You will have the opportunity to publish your research findings as well as contribute to our proprietary AI model research & development. Thomson Reuters Labs is known for consistently delivering successful data-driven ML solutions in pursuit of academic excellence and support of high-growth products that serve Thomson Reuters customers in new and exciting ways. About the role In this opportunity, as Research Scientist Manager you will: Lead: You will be involved in strategic planning, hiring and the management in foundational research. This gives you the opportunity to master your management skills, mentor, lead and help direct reports grow and contribute to the wider group. Innovate: You will innovate and create new state-of-the-art Agent AI/LLM Agent approaches at the cutting edge of AI research. You will contribute ideas and work on solving real-world challenges using a wealth of data in agentic contexts. Experiment and Develop: You are involved in the entire research & model development lifecycle, brainstorming, coding, testing, and delivering high-quality reports at leading international academic conferences. Collaborate: Working on a collaborative global team of research engineers both within Thomson Reuters and our academic patterns at world-leading universities. Communicate: Actively engage in sharing our technical findings with the wider community through contributions to seminars, lectures, conferences and/or the sharing of publications and/or technical assets (data & models). About you You're a fit for the role if your background includes: Required qualifications : PhD in a relevant discipline. 3+ years of hands-on experience leading teams building advanced ML / NLP / AI systems in academia (e.g. through student supervision) or industry. Strong publication record in top-tier conferences (e.g., NeurIPS, ICML, ICLR, ACL, EMNLP, NAACL, ICLR with specific focus on agent systems, tool use, or multi-agent coordination. Familiarity with one or more deep learning frameworks (e.g. pytorch, jax, tensorflow, ) Experience in ML Research beyond completing a PhD (e.g. supervision, industry experience, leading academic initiatives, ). Excellent communication skills to report and present research findings and developments clearly, both orally and in writing. Curious and innovative disposition capable of devising novel, well-founded algorithmic solutions to relevant problems. Good social skills and ability to motivate, inspire and mentor team members. Comfortable in working in fast-paced, agile environments, managing uncertainty and ambiguity. Preferred qualifications : High-impact publications in top-tier conferences or other influence in the research community. 5+ years of hands-on experience leading teams building advanced ML / NLP / IR systems in academia (e.g. through student supervision) or for commercial applications. Extensive experience with deep learning and large-scale model training. Extensive experience working on agent-based systems, tool-using AI, or multi-agent coordination in LLM contexts (e.g. startup, industry, or extensive open-source experience). Strong software and/or infrastructure engineering skills and ensuring well-managed software delivery, as evidenced by code contributions to popular open-source libraries or writing production code. Experience training large-scale models over distributed nodes with cloud tools such as Amazon AWS, MS Azure, or Google Cloud. You will enjoy: Learning and development: On-the-job coaching and learning as well as the opportunity to work with cutting-edge methods and technologies. Plenty of data, compute, and high-impact problems: Our scientists and engineers get to explore large datasets and discover new capabilities and insights. Thomson Reuters is best known for the globally respected Reuters News agency, but our company is also the leading source of information for legal, corporate, and tax & accounting professionals. We have over 60,000 TBs worth of legal, regulatory, news, and tax data. We also provide access to all major cloud computing platforms to our researchers and engineers. Competitive compensation & benefits packages: The opportunity to earn while learning new skills What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions . click apply for full job details
Research Scientist, LLM Agents (Foundational Research) page is loaded Research Scientist, LLM Agents (Foundational Research) Apply remote type Remote Job: Hybrid locations GBR-London-5 Canada Square time type Full time posted on Posted Yesterday job requisition id JREQ193529 Are you a curious and open-minded individual with an interest in conducting state-of-theart foundational machine learning research? Thomson Reuters Labs is seeking Research Scientists with a passion for building complex agent-based AI systems in a data-rich, complex academic environment driven by real-world problems. Foundational Research is the dedicated core Machine Learning research division of Thomson Reuters. We are focused on research and development, with a particular focus on advanced algorithms and training techniques for Large Language Models (LLMs). We are building a strong foundation of research capabilities across different areas and are looking for scientists who participate in designing, coding, conducting experiments, translating findings into concrete deliverables and engaging with the academic community. Our focus areas are: LLM Training (Continued Pretraining, Instruction Tuning, Reinforcement Learning Alignment, Distributed Training, Efficient ML techniques) Post-training techniques for planning, reasoning & complex workflows (e.g., Reasoning Models, LLMs + Knowledge Graphs, Test time compute, CoT pipelines, Tool use & API calling, etc.) Data-centric Machine Learning (Synthetic Data, Curriculum Learning, Learned datamixtures, etc.) Evaluation (Benchmarks, Human-in-the-loop, red teaming/Adversarial Testing, Hallucination detection, ) We work collaboratively both with TR Labs (TR's applied research division), academic partners at world-leading research institutions and subject matter experts with decades of experience. We experiment, prototype, test, and deliver ideas in the pursuit of smarter and more valuable models trained on an unprecedented wealth of data and powered by stateof-the-art technical infrastructure. Through our unique institutional experience, we have access to an unprecedented number of subject matter experts involved in data collection, testing and evaluation of trained models. As a Research Scientist, you will play a key part in a diverse global team of experts. We hire world-leading specialists in ML/NLP/GenAI, as well as Engineering, to drive the company's leading internal AI model development. You will have the opportunity to publish your research findings as well as contribute to our proprietary AI model research & development. Thomson Reuters Labs is known for consistently delivering successful data- driven ML solutions in pursuit of academic excellence and support of high-growth products that serve Thomson Reuters customers in new and exciting ways. About the role In this opportunity, as a Research Scientist you will: Innovate: You will innovate and create new state-of-the-art Agent AI/LLM Agent approaches at the cutting edge of AI research. You will contribute ideas and work on solving real-world challenges using a wealth of data in agentic contexts. Experiment and Develop: You are involved in the entire research & model development lifecycle, brainstorming, coding, testing, and delivering high-quality reports at leading international academic conferences. Collaborate: Working on a collaborative global team of research engineers both within Thomson Reuters and our academic patterns at world-leading universities. Communicate: Actively engage in sharing our technical findings with the wider community through contributions to seminars, lectures, conferences and/or the sharing of publications and/or technical assets (data & models). About you You're a fit for the role if your background includes: Required qualifications: Completed or in the process of obtaining PhD in a relevant discipline. First-author publications in top-tier conferences (e.g., NeurIPS, ICML, ICLR, ACL,EMNLP, NAACL, ICLR) with specific focus on agent systems, tool use, or multi-agentcoordination Familiarity with one or more deep learning frameworks (e.g. pytorch, jax, tensorflow, ) Excellent communication skills to report and present research findings anddevelopments clearly, both orally and in writing. Curious and innovative disposition capable of devising novel, well-founded algorithmicsolutions to relevant problems. Self-driven attitude and ability of working with limited supervision. Comfortable in working in fast-paced, agile environments, managing uncertainty andambiguity Preferred qualifications : High-impact publications in top-tier conferences or other influence in the research community. Experience in ML Research beyond completing a PhD (e.g. supervision, industry experience, leading academic initiatives, ). Extensive experience with deep learning frameworks and large-scale model training. Extensive experience working on agent-based systems, tool-using AI, or multi-agent coordination in LLM contexts (e.g. startup, industry, or extensive open-source experience). Strong software and/or infrastructure engineering skills and ensuring well-managed software delivery, as evidenced by code contributions to popular open-source libraries or writing production code. Experience training large-scale models over distributed nodes with cloud tools and providers such as Amazon AWS, MS Azure, LambdaLabs or Google Cloud. You will enjoy: Learning and development: On-the-job coaching and learning as well as the opportunity to work with cutting-edge methods and technologies. Plenty of data, compute, and high-impact problems: Our scientists and engineers get to explore large datasets and discover new capabilities and insights. Thomson Reuters is best known for the globally respected Reuters News agency, but our company is also the leading source of information for legal, corporate, and tax & accounting professionals. We have over 60,000 TBs worth of legal, regulatory, news, and tax data. We also provide access to all major cloud computing platforms to our researchers and engineers. Competitive compensation & benefits packages: The opportunity to earn while learning new skills What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives . click apply for full job details
Jul 28, 2025
Full time
Research Scientist, LLM Agents (Foundational Research) page is loaded Research Scientist, LLM Agents (Foundational Research) Apply remote type Remote Job: Hybrid locations GBR-London-5 Canada Square time type Full time posted on Posted Yesterday job requisition id JREQ193529 Are you a curious and open-minded individual with an interest in conducting state-of-theart foundational machine learning research? Thomson Reuters Labs is seeking Research Scientists with a passion for building complex agent-based AI systems in a data-rich, complex academic environment driven by real-world problems. Foundational Research is the dedicated core Machine Learning research division of Thomson Reuters. We are focused on research and development, with a particular focus on advanced algorithms and training techniques for Large Language Models (LLMs). We are building a strong foundation of research capabilities across different areas and are looking for scientists who participate in designing, coding, conducting experiments, translating findings into concrete deliverables and engaging with the academic community. Our focus areas are: LLM Training (Continued Pretraining, Instruction Tuning, Reinforcement Learning Alignment, Distributed Training, Efficient ML techniques) Post-training techniques for planning, reasoning & complex workflows (e.g., Reasoning Models, LLMs + Knowledge Graphs, Test time compute, CoT pipelines, Tool use & API calling, etc.) Data-centric Machine Learning (Synthetic Data, Curriculum Learning, Learned datamixtures, etc.) Evaluation (Benchmarks, Human-in-the-loop, red teaming/Adversarial Testing, Hallucination detection, ) We work collaboratively both with TR Labs (TR's applied research division), academic partners at world-leading research institutions and subject matter experts with decades of experience. We experiment, prototype, test, and deliver ideas in the pursuit of smarter and more valuable models trained on an unprecedented wealth of data and powered by stateof-the-art technical infrastructure. Through our unique institutional experience, we have access to an unprecedented number of subject matter experts involved in data collection, testing and evaluation of trained models. As a Research Scientist, you will play a key part in a diverse global team of experts. We hire world-leading specialists in ML/NLP/GenAI, as well as Engineering, to drive the company's leading internal AI model development. You will have the opportunity to publish your research findings as well as contribute to our proprietary AI model research & development. Thomson Reuters Labs is known for consistently delivering successful data- driven ML solutions in pursuit of academic excellence and support of high-growth products that serve Thomson Reuters customers in new and exciting ways. About the role In this opportunity, as a Research Scientist you will: Innovate: You will innovate and create new state-of-the-art Agent AI/LLM Agent approaches at the cutting edge of AI research. You will contribute ideas and work on solving real-world challenges using a wealth of data in agentic contexts. Experiment and Develop: You are involved in the entire research & model development lifecycle, brainstorming, coding, testing, and delivering high-quality reports at leading international academic conferences. Collaborate: Working on a collaborative global team of research engineers both within Thomson Reuters and our academic patterns at world-leading universities. Communicate: Actively engage in sharing our technical findings with the wider community through contributions to seminars, lectures, conferences and/or the sharing of publications and/or technical assets (data & models). About you You're a fit for the role if your background includes: Required qualifications: Completed or in the process of obtaining PhD in a relevant discipline. First-author publications in top-tier conferences (e.g., NeurIPS, ICML, ICLR, ACL,EMNLP, NAACL, ICLR) with specific focus on agent systems, tool use, or multi-agentcoordination Familiarity with one or more deep learning frameworks (e.g. pytorch, jax, tensorflow, ) Excellent communication skills to report and present research findings anddevelopments clearly, both orally and in writing. Curious and innovative disposition capable of devising novel, well-founded algorithmicsolutions to relevant problems. Self-driven attitude and ability of working with limited supervision. Comfortable in working in fast-paced, agile environments, managing uncertainty andambiguity Preferred qualifications : High-impact publications in top-tier conferences or other influence in the research community. Experience in ML Research beyond completing a PhD (e.g. supervision, industry experience, leading academic initiatives, ). Extensive experience with deep learning frameworks and large-scale model training. Extensive experience working on agent-based systems, tool-using AI, or multi-agent coordination in LLM contexts (e.g. startup, industry, or extensive open-source experience). Strong software and/or infrastructure engineering skills and ensuring well-managed software delivery, as evidenced by code contributions to popular open-source libraries or writing production code. Experience training large-scale models over distributed nodes with cloud tools and providers such as Amazon AWS, MS Azure, LambdaLabs or Google Cloud. You will enjoy: Learning and development: On-the-job coaching and learning as well as the opportunity to work with cutting-edge methods and technologies. Plenty of data, compute, and high-impact problems: Our scientists and engineers get to explore large datasets and discover new capabilities and insights. Thomson Reuters is best known for the globally respected Reuters News agency, but our company is also the leading source of information for legal, corporate, and tax & accounting professionals. We have over 60,000 TBs worth of legal, regulatory, news, and tax data. We also provide access to all major cloud computing platforms to our researchers and engineers. Competitive compensation & benefits packages: The opportunity to earn while learning new skills What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives . click apply for full job details
The basics Your title will be Staff Product Engineer This role pays £170-£200k. We'll match your salary with the same amount in share options, vesting over 4 years. Matt, Cofounder and CTO, is the hiring manager We work Mon-Thu in our office in Chancery Lane, London, Fri from anywhere What are we building? Walk around the average office and you'll see people's days taken up by emails, Slack and meetings instead of real work. People in client facing roles - think estate agents, insurance brokers, recruiters - feel this pain most acutely. Instead of meeting clients, they spend hours doing admin. Following up. Scheduling meetings, then taking notes on them. Answering questions they've been asked a thousand times. Sorting through the mess that is their inbox. We've built an AI executive assistant that looks at all your emails, messages and meetings, and uses that knowledge to answer your email, schedule meetings, take next steps from meetings and organise your inbox. How has it been going? Since launching in April 2024, we've gone from $0 to $13m in ARR and raised a $30m Series B from top investors. What do we value? Autonomy, agency, and ownership. Each of our Product Engineers owns one of Fyxer AI's products. They own both the product strategy (we have no product managers and have no plans for that to change) and the execution of that strategy. They choose when to bring in qualitative data (customer interviews, surveys etc) and quantitative, supported by our data engineering department. We're very intentional about adding new people. We think a small team of exceptional people working hard at a problem they care about will always beat a larger, less focused team. That does mean you'll need to bring an intensity to this role that might not be asked at other companies. But it also means you will be fast tracked into more senior roles and responsibilities far earlier. What will I do? In short, own one of Fyxer AI's most important products: Decide on metrics for your product, and gain an intuitive understanding of its value by using it yourself and speaking to customers. Use quantitative data, customer insight, and product sense to build a strategy for your product area, and prioritise initiatives within that strategy Execute your strategy by coding up your ideas Manage and improve reliability in your product area, by monitoring logs, analysing support tickets and fixing bugs A key area for responsibility will be mentoring and developing other product engineers, setting the product direction for a large area of the business, and setting the direction for the tooling the team uses internally to be productive. What does our ideal hire look like? You've worked at an early stage tech company as a staff or lead engineer ( You have an expert level understanding of Typescript and serverless architecture. If you don't have these, you shouldn't apply. You want to get involved in product work, rather than just being handed tickets. You'll be expected to come up with features autonomously, by reading customer feedback and analysing usage data You can function as a fullstack engineer, working on client and server side code, and answering data questions using SQL High interest in AI and the problem we're using it to solve Urgency and intensity in your work Our tech stack Broadly, we use a fairly typical serverless Typescript stack. It's not a requirement to have worked with every tool in this stack, but the more the better! Typescript for all production code Firestore as our production database Firebase Auth as our auth system Backend deployed on Firebase Functions, and making use of PubSub and Cloud Storage React frontend, using ShadCN for components, TailwindCSS for styling, React Query for state management Posthog for frontend analytics (events, sessions, feature flags, experiments) BigQuery as our data warehouse, with Metabase for data visualization. Production data and Posthog events both stream into it so data is in one place. Sentry and Google Cloud Logging for monitoring Github Actions for CI/CD The application process Submit your CV (no need for a cover letter) An initial call with someone from the Fyxer AI team to review your experience and motivation for joining (30 mins) Product case study, remote (45 minutes) Live coding, remote (60 minutes) Meet team in office (60 minutes)
Jul 26, 2025
Full time
The basics Your title will be Staff Product Engineer This role pays £170-£200k. We'll match your salary with the same amount in share options, vesting over 4 years. Matt, Cofounder and CTO, is the hiring manager We work Mon-Thu in our office in Chancery Lane, London, Fri from anywhere What are we building? Walk around the average office and you'll see people's days taken up by emails, Slack and meetings instead of real work. People in client facing roles - think estate agents, insurance brokers, recruiters - feel this pain most acutely. Instead of meeting clients, they spend hours doing admin. Following up. Scheduling meetings, then taking notes on them. Answering questions they've been asked a thousand times. Sorting through the mess that is their inbox. We've built an AI executive assistant that looks at all your emails, messages and meetings, and uses that knowledge to answer your email, schedule meetings, take next steps from meetings and organise your inbox. How has it been going? Since launching in April 2024, we've gone from $0 to $13m in ARR and raised a $30m Series B from top investors. What do we value? Autonomy, agency, and ownership. Each of our Product Engineers owns one of Fyxer AI's products. They own both the product strategy (we have no product managers and have no plans for that to change) and the execution of that strategy. They choose when to bring in qualitative data (customer interviews, surveys etc) and quantitative, supported by our data engineering department. We're very intentional about adding new people. We think a small team of exceptional people working hard at a problem they care about will always beat a larger, less focused team. That does mean you'll need to bring an intensity to this role that might not be asked at other companies. But it also means you will be fast tracked into more senior roles and responsibilities far earlier. What will I do? In short, own one of Fyxer AI's most important products: Decide on metrics for your product, and gain an intuitive understanding of its value by using it yourself and speaking to customers. Use quantitative data, customer insight, and product sense to build a strategy for your product area, and prioritise initiatives within that strategy Execute your strategy by coding up your ideas Manage and improve reliability in your product area, by monitoring logs, analysing support tickets and fixing bugs A key area for responsibility will be mentoring and developing other product engineers, setting the product direction for a large area of the business, and setting the direction for the tooling the team uses internally to be productive. What does our ideal hire look like? You've worked at an early stage tech company as a staff or lead engineer ( You have an expert level understanding of Typescript and serverless architecture. If you don't have these, you shouldn't apply. You want to get involved in product work, rather than just being handed tickets. You'll be expected to come up with features autonomously, by reading customer feedback and analysing usage data You can function as a fullstack engineer, working on client and server side code, and answering data questions using SQL High interest in AI and the problem we're using it to solve Urgency and intensity in your work Our tech stack Broadly, we use a fairly typical serverless Typescript stack. It's not a requirement to have worked with every tool in this stack, but the more the better! Typescript for all production code Firestore as our production database Firebase Auth as our auth system Backend deployed on Firebase Functions, and making use of PubSub and Cloud Storage React frontend, using ShadCN for components, TailwindCSS for styling, React Query for state management Posthog for frontend analytics (events, sessions, feature flags, experiments) BigQuery as our data warehouse, with Metabase for data visualization. Production data and Posthog events both stream into it so data is in one place. Sentry and Google Cloud Logging for monitoring Github Actions for CI/CD The application process Submit your CV (no need for a cover letter) An initial call with someone from the Fyxer AI team to review your experience and motivation for joining (30 mins) Product case study, remote (45 minutes) Live coding, remote (60 minutes) Meet team in office (60 minutes)
Product Manager - Agentic Infrastructure Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web. Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. About the Role: We're looking for a Product Manager to drive growth at the intersection of AI enablement and developer experience. This role is perfect for someone who thrives in fast-paced, ambiguous environments and wants to shape the future of how developers build with cutting-edge technologies. You'll own critical parts of Vercel's growth strategy - from onboarding and upgrade flows to usage-based monetization and enterprise adoption. You'll use data, experimentation, and deep customer understanding to identify opportunities, craft product experiences, and partner closely with engineering, design, and go-to-market teams to deliver impact quickly. If you're based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: Shape the user onboarding experience by designing and executing experiments that turn curiosity into commitment - from first deploy to upgrade and habitual usage. Simplify our upgrade and billing flow to drive seamless self-serve monetization and support bottom-up adoption. Enable enterprise sales success by identifying high-value user segments and optimizing product experiences that support key sales plays and customer conversions. Fuel platform growth by building a repeatable, scalable growth engine focused on user acquisition, activation, retention, and expansion. Translate insight into action by converting customer feedback and behavioral data into compelling product requirements and narratives. Collaborate cross-functionally with engineering, design, data, and GTM teams to move fast and build high-leverage features that drive growth. About You: A strong track record of driving impact with speed and focus - you get things done with high throughput. Hands-on experience enabling AI/ML applications in a startup or growth-stage environment. Metrics-obsessed and data-savvy - you think in experiments, funnels, and dashboards. Comfortable working under ambiguity and imperfect information - you don't wait for perfect data to make a decision. A natural collaborator - you elevate the work of engineers, designers, and sales teams through clear thinking and crisp execution. Experience with technical products and/or developer tools; bonus if you've supported technical sales motions or worked closely with cloud infrastructure. Bonus If You: Have familiarity with usage-based or consumption-driven monetization models. Experience driving product-led growth at a B2B or enterprise AI company. Are a power user of modern AI tools and up to speed with the latest AI/LLM trends. Competitive compensation package, including equity. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $168,000-$252,000. This salary range is an estimate. Actual salary will be based on job-related skills, experience, and location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. Apply Now. Tell us why you'd be a good fit for the Product Manager - Agentic Infrastructure role. First Name Last Name Email Address Phone Number Resume Resume should be a PDF under 3.5MB. Are you currently based in any of these countries? Please note these are the only countries where we are accepting applications United States Germany United Kingdom Australia Netherlands Canada India Japan Other Will you require Visa Sponsorship now, or in the future? Yes No Do you live in one of the following states?Alabama, Alaska, Delaware, Kansas, Maine, Mississippi, Montana, Nebraska, New Mexico, North Dakota, South Dakota, West Virginia, or Wyoming. Please double-check all the information provided above. Ensuring accuracy is crucial, as any errors or omissions may impact the review of your application. I have reviewed and confirmed that all the information provided is accurate and complete. Optionally, include links to your social media profiles.
Jul 25, 2025
Full time
Product Manager - Agentic Infrastructure Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web. Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. About the Role: We're looking for a Product Manager to drive growth at the intersection of AI enablement and developer experience. This role is perfect for someone who thrives in fast-paced, ambiguous environments and wants to shape the future of how developers build with cutting-edge technologies. You'll own critical parts of Vercel's growth strategy - from onboarding and upgrade flows to usage-based monetization and enterprise adoption. You'll use data, experimentation, and deep customer understanding to identify opportunities, craft product experiences, and partner closely with engineering, design, and go-to-market teams to deliver impact quickly. If you're based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: Shape the user onboarding experience by designing and executing experiments that turn curiosity into commitment - from first deploy to upgrade and habitual usage. Simplify our upgrade and billing flow to drive seamless self-serve monetization and support bottom-up adoption. Enable enterprise sales success by identifying high-value user segments and optimizing product experiences that support key sales plays and customer conversions. Fuel platform growth by building a repeatable, scalable growth engine focused on user acquisition, activation, retention, and expansion. Translate insight into action by converting customer feedback and behavioral data into compelling product requirements and narratives. Collaborate cross-functionally with engineering, design, data, and GTM teams to move fast and build high-leverage features that drive growth. About You: A strong track record of driving impact with speed and focus - you get things done with high throughput. Hands-on experience enabling AI/ML applications in a startup or growth-stage environment. Metrics-obsessed and data-savvy - you think in experiments, funnels, and dashboards. Comfortable working under ambiguity and imperfect information - you don't wait for perfect data to make a decision. A natural collaborator - you elevate the work of engineers, designers, and sales teams through clear thinking and crisp execution. Experience with technical products and/or developer tools; bonus if you've supported technical sales motions or worked closely with cloud infrastructure. Bonus If You: Have familiarity with usage-based or consumption-driven monetization models. Experience driving product-led growth at a B2B or enterprise AI company. Are a power user of modern AI tools and up to speed with the latest AI/LLM trends. Competitive compensation package, including equity. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $168,000-$252,000. This salary range is an estimate. Actual salary will be based on job-related skills, experience, and location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. Apply Now. Tell us why you'd be a good fit for the Product Manager - Agentic Infrastructure role. First Name Last Name Email Address Phone Number Resume Resume should be a PDF under 3.5MB. Are you currently based in any of these countries? Please note these are the only countries where we are accepting applications United States Germany United Kingdom Australia Netherlands Canada India Japan Other Will you require Visa Sponsorship now, or in the future? Yes No Do you live in one of the following states?Alabama, Alaska, Delaware, Kansas, Maine, Mississippi, Montana, Nebraska, New Mexico, North Dakota, South Dakota, West Virginia, or Wyoming. Please double-check all the information provided above. Ensuring accuracy is crucial, as any errors or omissions may impact the review of your application. I have reviewed and confirmed that all the information provided is accurate and complete. Optionally, include links to your social media profiles.
The basics Your title will be Senior Product Engineer Matt, Cofounder and CTO, is the hiring manager We work Mon-Thu in our office in Chancery Lane, London, Fri from anywhere Salary: £120,000 - £140,000 with matching share options What are we building? Walk around the average office and you'll see people's days taken up by emails, Slack and meetings instead of real work. People in client facing roles - think estate agents, insurance brokers, recruiters - feel this pain most acutely. Instead of meeting clients, they spend hours doing admin. Following up. Scheduling meetings, then taking notes on them. Answering questions they've been asked a thousand times. Sorting through the mess that is their inbox. We've built an AI executive assistant that looks at all your emails, messages and meetings, and uses that knowledge to answer your email, schedule meetings, take next steps from meetings and organise your inbox. How has it been going? Since launching in April 2024, we've gone from $0 to $14m in ARR and raised a $10m Series A from top investors. What do we value? Autonomy, agency, and ownership. Each of our Product Engineers owns one of Fyxer AI's products. They own both the product strategy (we have no product managers and have no plans for that to change) and the execution of that strategy. They choose when to bring in qualitative data (customer interviews, surveys etc) and quantitative, supported by our data engineering department. We're very intentional about adding new people. We think a small team of exceptional people working hard at a problem they care about will always beat a larger, less focused team. That does mean you'll need to bring an intensity to this role that might not be asked at other companies. But it also means you will be fast tracked into more senior roles and responsibilities far earlier. What will I do? In short, own one of Fyxer AI's most important products: Decide on metrics for your product, and gain an intuitive understanding of its value by using it yourself and speaking to customers. Use quantitative data, customer insight, and product sense to build a strategy for your product area, and prioritise initiatives within that strategy Execute your strategy by coding up your ideas Manage and improve reliability in your product area, by monitoring logs, analysing support tickets and fixing bugs What does our ideal hire look like? At least 5 years experience as well as working at an early stage tech companies as a product-focused engineer ( You have an exceptional level understanding of Typescript and serverless architecture. If you don't have these, you shouldn't apply. You want to get involved in product work, rather than just being handed tickets. You'll be expected to come up with features autonomously, by reading customer feedback and analysing usage data You can function as a fullstack engineer, working on client and server side code, and answering data questions using SQL High interest in AI and the problem we're using it to solve Urgency and intensity in your work Our tech stack Broadly, we use a fairly typical serverless Typescript stack. It's not a requirement to have worked with every tool in this stack, but the more the better! Typescript for all production code Firestore as our production database Firebase Auth as our auth system Backend deployed on Firebase Functions, and making use of PubSub and Cloud Storage React frontend, using ShadCN for components, TailwindCSS for styling, React Query for state management Posthog for frontend analytics (events, sessions, feature flags, experiments) BigQuery as our data warehouse, with Metabase for data visualization. Production data and Posthog events both stream into it so data is in one place. Sentry and Google Cloud Logging for monitoring Github Actions for CI/CD The application process Submit your CV (no need for a cover letter) An initial call with someone from the Fyxer AI team to review your experience and motivation for joining (15 mins) Product case study, remote (45 minutes) Live coding, remote (60 minutes) Meet team in office (60 minutes)
Jul 25, 2025
Full time
The basics Your title will be Senior Product Engineer Matt, Cofounder and CTO, is the hiring manager We work Mon-Thu in our office in Chancery Lane, London, Fri from anywhere Salary: £120,000 - £140,000 with matching share options What are we building? Walk around the average office and you'll see people's days taken up by emails, Slack and meetings instead of real work. People in client facing roles - think estate agents, insurance brokers, recruiters - feel this pain most acutely. Instead of meeting clients, they spend hours doing admin. Following up. Scheduling meetings, then taking notes on them. Answering questions they've been asked a thousand times. Sorting through the mess that is their inbox. We've built an AI executive assistant that looks at all your emails, messages and meetings, and uses that knowledge to answer your email, schedule meetings, take next steps from meetings and organise your inbox. How has it been going? Since launching in April 2024, we've gone from $0 to $14m in ARR and raised a $10m Series A from top investors. What do we value? Autonomy, agency, and ownership. Each of our Product Engineers owns one of Fyxer AI's products. They own both the product strategy (we have no product managers and have no plans for that to change) and the execution of that strategy. They choose when to bring in qualitative data (customer interviews, surveys etc) and quantitative, supported by our data engineering department. We're very intentional about adding new people. We think a small team of exceptional people working hard at a problem they care about will always beat a larger, less focused team. That does mean you'll need to bring an intensity to this role that might not be asked at other companies. But it also means you will be fast tracked into more senior roles and responsibilities far earlier. What will I do? In short, own one of Fyxer AI's most important products: Decide on metrics for your product, and gain an intuitive understanding of its value by using it yourself and speaking to customers. Use quantitative data, customer insight, and product sense to build a strategy for your product area, and prioritise initiatives within that strategy Execute your strategy by coding up your ideas Manage and improve reliability in your product area, by monitoring logs, analysing support tickets and fixing bugs What does our ideal hire look like? At least 5 years experience as well as working at an early stage tech companies as a product-focused engineer ( You have an exceptional level understanding of Typescript and serverless architecture. If you don't have these, you shouldn't apply. You want to get involved in product work, rather than just being handed tickets. You'll be expected to come up with features autonomously, by reading customer feedback and analysing usage data You can function as a fullstack engineer, working on client and server side code, and answering data questions using SQL High interest in AI and the problem we're using it to solve Urgency and intensity in your work Our tech stack Broadly, we use a fairly typical serverless Typescript stack. It's not a requirement to have worked with every tool in this stack, but the more the better! Typescript for all production code Firestore as our production database Firebase Auth as our auth system Backend deployed on Firebase Functions, and making use of PubSub and Cloud Storage React frontend, using ShadCN for components, TailwindCSS for styling, React Query for state management Posthog for frontend analytics (events, sessions, feature flags, experiments) BigQuery as our data warehouse, with Metabase for data visualization. Production data and Posthog events both stream into it so data is in one place. Sentry and Google Cloud Logging for monitoring Github Actions for CI/CD The application process Submit your CV (no need for a cover letter) An initial call with someone from the Fyxer AI team to review your experience and motivation for joining (15 mins) Product case study, remote (45 minutes) Live coding, remote (60 minutes) Meet team in office (60 minutes)
Who are we? Our mission is to scale intelligence to serve humanity. We're training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what's best for our customers. Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products. Join us on our mission and shape the future! Why the Cohere EPM role? As our Generative Machine Learning (GenML) organization continues to grow and tackle more ambitious ML programs, we are looking for an Engineering Program Manager (EPM) to join the team! At Cohere, EPMs are pivotal to our success, being seen as operational experts specializing in cross-functional efforts. Great EPMs at Cohere are well-rounded, executing with precision at the tactical level, while partnering with senior leaders and shaping the big picture at a strategic level, and the opportunities are endless in growing the scale and impact of their work. Cohere's EPMs would often be described as organized, execution-oriented, pragmatic, and adaptable to the needs of the company and the programs they lead. As a reward for the depth and breadth of expertize that you bring to the table, you will get to work alongside some of the most talented AI researchers and industry experts in the world on building cutting edge AI technology. No day will be the same as the one before, and the dynamic high growth environment will be absolutely perfect for anyone excited about solving novel problems, bringing structure to oftentimes chaotic and fast-paced environments, and ambitious about scaling their own impact and growth alongside the company! Please note: While we are remote-first and accept candidates from all over the world, we are highly prioritizing hiring for people who are in the Eastern Time (ET) timezone, or 1-2 hours within British Standard Time (BST). As an Engineering Program Manager, you will: Establish, improve, and scale foundational team-level and program-level processes that allow the Generative Modeling teams to execute better and faster Partner directly with Gen ML modeling leadership & Members of Technical Staff on efforts to design, train and improve our core generative models Run cross-functional, oftentimes company-wide programs, collaborating and coordinating with cross-functional teams including Product, Engineering, Legal, Design etc. on delivering generative models on time and within budget & scope Map out dependencies and risks, and ensure that cross-functional execution across the program runs smoothly, communicating status with non-technical and technical stakeholders and senior management Coordinate across internal partner teams like Data, Evaluation, Safety, Model Efficiency and Model Serving on cross-team planning and execution to deliver Generative models Troubleshoot cross-team challenges and build dependable partnerships both within and outside the Generative ML organization Both own and enable a useful communication flow of priorities, ideas, and knowledge throughout all layers of the tech organization Respond quickly to program-level changes, clarifying new scope and marshaling resources in response to evolving priorities You may be a good fit if you: Have 3-5 years as an Engineering Program Manager or Technical Program Manager AND 2+ years of experience working directly on AI/ML-powered products. Bonus points for working directly on foundation models. Have in-depth knowledge of how machine learning works, particularly when it comes to NLP and Large Language Models (LLMs). Bonus points for experience with Multimodal AI. Have experience with working in a chaotic, fast paced, low structure environment. We need an EPM who is pragmatic, can roll up their sleeves when needed, and can function at the tactical and strategic level to do whatever it takes to make Cohere's models succeed Have personal hands-on understanding of the unique challenges of managing projects and programs in the AI/ML development space (be prepared for us to ask you about your experiences in this area) (optional, but preferred) Have experience with any ML-adjacent projects and programs, in araeas such as Data & Evaluation, Capacity Planning, Model Serving / Efficiency etc. (optional, but preferred) Have technical experience in a hands-on capacity. We don't necessarily need someone with hands on experience training models or a former engineer, but you need to feel comfortable sitting in the same rooms with some of the best researchers in the world, working on highly complex, cutting edge ML projects/programs If some of the above doesn't line up perfectly with your experience, we still encourage you to apply! If you want to work really hard on a glorious mission with teammates that want the same thing, Cohere is the place for you. We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form , and we will work together to meet your needs. Full-Time Employees at Cohere enjoy these Perks: An open and inclusive culture and work environment Work closely with a team on the cutting edge of AI research Weekly lunch stipend, in-office lunches & snacks Full health and dental benefits, including a separate budget to take care of your mental health 100% Parental Leave top-up for 6 months for employees based in Canada, the US, and the UK Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement Remote-flexible, offices in Toronto, New York, San Francisco and London and co-working stipend ️ 6 weeks of vacation Note: This post is co-authored by both Cohere humans and Cohere technology.
Jul 24, 2025
Full time
Who are we? Our mission is to scale intelligence to serve humanity. We're training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what's best for our customers. Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products. Join us on our mission and shape the future! Why the Cohere EPM role? As our Generative Machine Learning (GenML) organization continues to grow and tackle more ambitious ML programs, we are looking for an Engineering Program Manager (EPM) to join the team! At Cohere, EPMs are pivotal to our success, being seen as operational experts specializing in cross-functional efforts. Great EPMs at Cohere are well-rounded, executing with precision at the tactical level, while partnering with senior leaders and shaping the big picture at a strategic level, and the opportunities are endless in growing the scale and impact of their work. Cohere's EPMs would often be described as organized, execution-oriented, pragmatic, and adaptable to the needs of the company and the programs they lead. As a reward for the depth and breadth of expertize that you bring to the table, you will get to work alongside some of the most talented AI researchers and industry experts in the world on building cutting edge AI technology. No day will be the same as the one before, and the dynamic high growth environment will be absolutely perfect for anyone excited about solving novel problems, bringing structure to oftentimes chaotic and fast-paced environments, and ambitious about scaling their own impact and growth alongside the company! Please note: While we are remote-first and accept candidates from all over the world, we are highly prioritizing hiring for people who are in the Eastern Time (ET) timezone, or 1-2 hours within British Standard Time (BST). As an Engineering Program Manager, you will: Establish, improve, and scale foundational team-level and program-level processes that allow the Generative Modeling teams to execute better and faster Partner directly with Gen ML modeling leadership & Members of Technical Staff on efforts to design, train and improve our core generative models Run cross-functional, oftentimes company-wide programs, collaborating and coordinating with cross-functional teams including Product, Engineering, Legal, Design etc. on delivering generative models on time and within budget & scope Map out dependencies and risks, and ensure that cross-functional execution across the program runs smoothly, communicating status with non-technical and technical stakeholders and senior management Coordinate across internal partner teams like Data, Evaluation, Safety, Model Efficiency and Model Serving on cross-team planning and execution to deliver Generative models Troubleshoot cross-team challenges and build dependable partnerships both within and outside the Generative ML organization Both own and enable a useful communication flow of priorities, ideas, and knowledge throughout all layers of the tech organization Respond quickly to program-level changes, clarifying new scope and marshaling resources in response to evolving priorities You may be a good fit if you: Have 3-5 years as an Engineering Program Manager or Technical Program Manager AND 2+ years of experience working directly on AI/ML-powered products. Bonus points for working directly on foundation models. Have in-depth knowledge of how machine learning works, particularly when it comes to NLP and Large Language Models (LLMs). Bonus points for experience with Multimodal AI. Have experience with working in a chaotic, fast paced, low structure environment. We need an EPM who is pragmatic, can roll up their sleeves when needed, and can function at the tactical and strategic level to do whatever it takes to make Cohere's models succeed Have personal hands-on understanding of the unique challenges of managing projects and programs in the AI/ML development space (be prepared for us to ask you about your experiences in this area) (optional, but preferred) Have experience with any ML-adjacent projects and programs, in araeas such as Data & Evaluation, Capacity Planning, Model Serving / Efficiency etc. (optional, but preferred) Have technical experience in a hands-on capacity. We don't necessarily need someone with hands on experience training models or a former engineer, but you need to feel comfortable sitting in the same rooms with some of the best researchers in the world, working on highly complex, cutting edge ML projects/programs If some of the above doesn't line up perfectly with your experience, we still encourage you to apply! If you want to work really hard on a glorious mission with teammates that want the same thing, Cohere is the place for you. We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form , and we will work together to meet your needs. Full-Time Employees at Cohere enjoy these Perks: An open and inclusive culture and work environment Work closely with a team on the cutting edge of AI research Weekly lunch stipend, in-office lunches & snacks Full health and dental benefits, including a separate budget to take care of your mental health 100% Parental Leave top-up for 6 months for employees based in Canada, the US, and the UK Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement Remote-flexible, offices in Toronto, New York, San Francisco and London and co-working stipend ️ 6 weeks of vacation Note: This post is co-authored by both Cohere humans and Cohere technology.
Who are we? Our mission is to scale intelligence to serve humanity. We're training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what's best for our customers. Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products. Join us on our mission and shape the future! Why this role? In this role as a Solutions Architect at Cohere, you will play a significant role in growing Cohere's Public Sector business in the UK and have a great deal of autonomy when it comes to technical pre-sales and post-sales. In order to qualify for this exciting career opportunity, you must have Security Clearance. Responsibilities include developing a deep understanding of customer problems, mapping them to Cohere solutions, and working closely with our partners as the trusted technical advisor who owns the technical relationship with our stakeholders. By leveraging your expertise, you will help to increase the adoption of Cohere products, both internally and externally, and will gather valuable insights and feedback from customers to help shape the future of our products. In this dynamic role, you will need to be both a strategic thinker and a hands-on doer. You will take a hands-on approach to building customer Proof of Concepts that showcase the business value of our platform. As the technical relationship owner, you will collaborate with stakeholders to understand their business objectives and translate those into technical solutions. You will take ownership of the customer narrative, serving as the voice of the customer and acting as a liaison between the customer and our product team. Additionally, you will provide guidance on best practices for using Cohere, identify areas for improvement within the platform, and cultivate technical champions within customer organizations to drive adoption and gather feedback to enhance our products. A typical day at Cohere might include: Leading the technical talk track on customer calls. Deep dives on customer problems and Cohere technology. Designing novel enterprise solutions with bleeding-edge NLP technology. Facilitating customer evaluations and PoC's. Developing and documenting processes to enable the solutions architect team to scale effectively within Cohere. Collaborating with the Product and Engineering teams to ensure our offering matches the customers' needs. Working closely with our partners to develop a strategy for enabling and accelerating their customers. This might be for you if you have some of the following: Must have: Security Clearance 5+ years of public sector customer-facing technical pre/post sales Solutions Architect (or similar) experience in the UK. 2+ years architecting or deploying NLP/AI/LLM Solutions. A passion for Generative AI, and an understanding of strengths and weaknesses of Generative LLM's and AI technologies. Comfortable working with Python and Jupyter Notebooks. Excellent communication skills - you can toggle seamlessly between presenting to CEOs, and getting in the weeds or white boarding with technical audiences. High tolerance for ambiguity. You can identify and implement high-impact processes in unstructured environments. Preferred: Experience managing Kubernetes clusters Preferred: Experience with networking (firewalls, DNS, cert management, etc) Preferred: Familiarity with authentication protocols/frameworks (SAML, OAuth, etc) If some of the above doesn't line up perfectly with your experience, we still encourage you to apply! If you want to work really hard on a glorious mission with teammates that want the same thing, Cohere is the place for you. We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form , and we will work together to meet your needs. Full-Time Employees at Cohere enjoy these Perks: An open and inclusive culture and work environment Work closely with a team on the cutting edge of AI research Weekly lunch stipend, in-office lunches & snacks Full health and dental benefits, including a separate budget to take care of your mental health 100% Parental Leave top-up for 6 months for employees based in Canada, the US, and the UK Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement Remote-flexible, offices in Toronto, New York, San Francisco and London and co-working stipend ️ 6 weeks of vacation Note: This post is co-authored by both Cohere humans and Cohere technology.
Jul 24, 2025
Full time
Who are we? Our mission is to scale intelligence to serve humanity. We're training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what's best for our customers. Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products. Join us on our mission and shape the future! Why this role? In this role as a Solutions Architect at Cohere, you will play a significant role in growing Cohere's Public Sector business in the UK and have a great deal of autonomy when it comes to technical pre-sales and post-sales. In order to qualify for this exciting career opportunity, you must have Security Clearance. Responsibilities include developing a deep understanding of customer problems, mapping them to Cohere solutions, and working closely with our partners as the trusted technical advisor who owns the technical relationship with our stakeholders. By leveraging your expertise, you will help to increase the adoption of Cohere products, both internally and externally, and will gather valuable insights and feedback from customers to help shape the future of our products. In this dynamic role, you will need to be both a strategic thinker and a hands-on doer. You will take a hands-on approach to building customer Proof of Concepts that showcase the business value of our platform. As the technical relationship owner, you will collaborate with stakeholders to understand their business objectives and translate those into technical solutions. You will take ownership of the customer narrative, serving as the voice of the customer and acting as a liaison between the customer and our product team. Additionally, you will provide guidance on best practices for using Cohere, identify areas for improvement within the platform, and cultivate technical champions within customer organizations to drive adoption and gather feedback to enhance our products. A typical day at Cohere might include: Leading the technical talk track on customer calls. Deep dives on customer problems and Cohere technology. Designing novel enterprise solutions with bleeding-edge NLP technology. Facilitating customer evaluations and PoC's. Developing and documenting processes to enable the solutions architect team to scale effectively within Cohere. Collaborating with the Product and Engineering teams to ensure our offering matches the customers' needs. Working closely with our partners to develop a strategy for enabling and accelerating their customers. This might be for you if you have some of the following: Must have: Security Clearance 5+ years of public sector customer-facing technical pre/post sales Solutions Architect (or similar) experience in the UK. 2+ years architecting or deploying NLP/AI/LLM Solutions. A passion for Generative AI, and an understanding of strengths and weaknesses of Generative LLM's and AI technologies. Comfortable working with Python and Jupyter Notebooks. Excellent communication skills - you can toggle seamlessly between presenting to CEOs, and getting in the weeds or white boarding with technical audiences. High tolerance for ambiguity. You can identify and implement high-impact processes in unstructured environments. Preferred: Experience managing Kubernetes clusters Preferred: Experience with networking (firewalls, DNS, cert management, etc) Preferred: Familiarity with authentication protocols/frameworks (SAML, OAuth, etc) If some of the above doesn't line up perfectly with your experience, we still encourage you to apply! If you want to work really hard on a glorious mission with teammates that want the same thing, Cohere is the place for you. We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form , and we will work together to meet your needs. Full-Time Employees at Cohere enjoy these Perks: An open and inclusive culture and work environment Work closely with a team on the cutting edge of AI research Weekly lunch stipend, in-office lunches & snacks Full health and dental benefits, including a separate budget to take care of your mental health 100% Parental Leave top-up for 6 months for employees based in Canada, the US, and the UK Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement Remote-flexible, offices in Toronto, New York, San Francisco and London and co-working stipend ️ 6 weeks of vacation Note: This post is co-authored by both Cohere humans and Cohere technology.
About Siena Siena is building enterprise empathic AI Agents powered by reasoning-adept LLMs. Siena is the first AI Agent of its kind, designed to integrate with existing systems and interact with customers across multiple channels from a single, unified platform. If you're excited about the intersection of human-to-machine communication and want to be part of a team driving innovation and making a real impact in automating agentic workflows, join us on our mission to revolutionize customer experience through empathetic AI. Our AI-First Philosophy At Siena, AI isn't just a tool-it's embedded in our DNA. We believe that leveraging AI-first workflows empowers individuals to work smarter, faster, and more creatively. Our team embraces AI-powered augmentation in everything we do, from research to execution, making us more efficient and innovative every day. About the Role We're seeking a Customer Success Manager who will serve as a trusted advisor to our clients, driving continuous growth in platform adoption and optimization. You'll proactively identify expansion opportunities, guide customers through advanced use cases, and ensure they're maximizing ROI from Siena's AI-powered customer service solutions. What You'll Do Strategic Growth & Optimization: Own the complete growth and optimization journey for existing customers, fresh from onboarding through expansion Configure complex automations and provide best practice recommendations during live strategy sessions Analyze usage patterns and trends to identify actionable insights that drive business impact Leverage client data and industry benchmarks to challenge assumptions and demonstrate value Document client outcomes and translate them into clear success plans with tracked priorities Proactively identify obstacles, issues, and expansion opportunities while maintaining focus on company objectives Technical Excellence & Product Mastery: Master all product features, common use cases, and integration capabilities Perform advanced troubleshooting and resolve complex technical challenges Consistently demonstrate new features to clients and tailor product updates based on specific needs Understand complex business processes and competitive landscape dynamics Customer Education & Enablement: Lead strategic discussions and training sessions with key stakeholders Create customer-facing content, training materials, and improve existing documentation Design and facilitate strategy sessions, workshops, and webinars showcasing advanced use cases Engage actively in our private Slack community as a thought leader and trusted resource Relationship Management & Communication: Develop strong stakeholder relationships and manage escalations effectively Consistently engage key decision-makers to drive strategic initiatives Present insights and recommendations confidently to C-level executives Maintain calmness during crises and adapt communication style to different audiences Process Development & Cross-Functional Leadership: Build foundational processes and playbooks that scale the Customer Success function Participate in cross-functional projects and develop strong internal partnerships Implement best practices and drive efficiency improvements across customer operations Mentor team members and influence others' professional growth Voice of Customer & Strategic Insight: Serve as primary conduit between customers and product team, capturing feedback and pain points Investigate root causes, challenge assumptions, and explore new opportunities Anticipate customer challenges and provide proactive solutions based on deep understanding Experience & Background: 3+ years in Customer Success Management, account management, or client-facing strategic roles with more technical and complex software solutions. Proven track record with customer service technology platforms or e-commerce ecosystems Strong technical aptitude with ability to configure complex automations and troubleshoot AI workflows Demonstrated ability to drive customer growth, retention, and expansion through data-driven insights Technical & Analytical Competencies: Experience in AI/ML space, particularly conversational AI or automation platforms Hands-on prompt engineering experience with ability to optimize AI responses, train conversation flows, and refine model outputs Experience analyzing usage patterns, competitive landscapes, and translating data into actionable strategies Comfort with API integrations, conversation flow design, and business intelligence tools Mindset & Approach: Self-directed professional who asks for help when needed and brings solutions rather than just raising issues Thrives in fast-paced startup environments with evolving priorities and ambiguous challenges Strong self-awareness of personal strengths and weaknesses with commitment to continuous learning Highly Valued Qualifications Background training, mentoring, or scaling customer success teams in high-growth environments Deep expertise in e-commerce operations, customer journey optimization, or omnichannel support Previous experience at high-growth SaaS companies serving enterprise or mid-market clients Track record of participating in cross-functional projects and driving team success initiatives Why Join Us We're a startup, so no fancy offices or corporate fluff. But here's what we do offer: Make a real impact. Your work directly shapes our product and company. A Voice that matters. In a small team, every perspective counts-yours included. Working at Siena. We are a fully remote, globally distributed team working at the bleeding edge of CX and generative AI. Competitive compensation. Great salary plus the opportunity for equity or stock grants. Flexible time off. Take at least 15 days-more if you need it. A Learning budget. If you're growing, so are we. The thrill of building something new. Join us at a stage where your contributions matter most. Tackling meaningful challenges. We're redefining how work gets done through AI. Our values We're not about corporate jargon-here's what truly matters to us: Curiosity and creativity : You always seek new knowledge, ask questions, and explore different perspectives to deepen your understanding. Customer empathy : You are driven by our customers' success. You see needs they can't articulate. Resilience : You bounce back from setbacks, adapt to change, and thrive in the face of challenges. Ownership and autonomy : When things break, you fix first, explain later. Relationships : You create bonds with your colleagues - building trust and sharing success. Craft and speed : You balance vision with pragmatism. Your standards pull everyone higher. Open and direct : You share and receive feedback. You are open about what's working and what not. AI-First Tooling To ensure you stay at the cutting edge of AI-driven work, we provide: Perplexity Pro account ChatGPT Pro account Claude Pro account Quarterly budget for experimenting with new AI tools A culture that encourages AI experimentation and adoption We encourage our team to explore and integrate AI tools into their workflows, allowing them to maximize efficiency and innovation in their roles. At Siena, we're not just looking for people who can do a job. We're looking for people who want to break boundaries, create the future, and reshape industries. If that's you, we look forward to your application. Siena provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
Jul 24, 2025
Full time
About Siena Siena is building enterprise empathic AI Agents powered by reasoning-adept LLMs. Siena is the first AI Agent of its kind, designed to integrate with existing systems and interact with customers across multiple channels from a single, unified platform. If you're excited about the intersection of human-to-machine communication and want to be part of a team driving innovation and making a real impact in automating agentic workflows, join us on our mission to revolutionize customer experience through empathetic AI. Our AI-First Philosophy At Siena, AI isn't just a tool-it's embedded in our DNA. We believe that leveraging AI-first workflows empowers individuals to work smarter, faster, and more creatively. Our team embraces AI-powered augmentation in everything we do, from research to execution, making us more efficient and innovative every day. About the Role We're seeking a Customer Success Manager who will serve as a trusted advisor to our clients, driving continuous growth in platform adoption and optimization. You'll proactively identify expansion opportunities, guide customers through advanced use cases, and ensure they're maximizing ROI from Siena's AI-powered customer service solutions. What You'll Do Strategic Growth & Optimization: Own the complete growth and optimization journey for existing customers, fresh from onboarding through expansion Configure complex automations and provide best practice recommendations during live strategy sessions Analyze usage patterns and trends to identify actionable insights that drive business impact Leverage client data and industry benchmarks to challenge assumptions and demonstrate value Document client outcomes and translate them into clear success plans with tracked priorities Proactively identify obstacles, issues, and expansion opportunities while maintaining focus on company objectives Technical Excellence & Product Mastery: Master all product features, common use cases, and integration capabilities Perform advanced troubleshooting and resolve complex technical challenges Consistently demonstrate new features to clients and tailor product updates based on specific needs Understand complex business processes and competitive landscape dynamics Customer Education & Enablement: Lead strategic discussions and training sessions with key stakeholders Create customer-facing content, training materials, and improve existing documentation Design and facilitate strategy sessions, workshops, and webinars showcasing advanced use cases Engage actively in our private Slack community as a thought leader and trusted resource Relationship Management & Communication: Develop strong stakeholder relationships and manage escalations effectively Consistently engage key decision-makers to drive strategic initiatives Present insights and recommendations confidently to C-level executives Maintain calmness during crises and adapt communication style to different audiences Process Development & Cross-Functional Leadership: Build foundational processes and playbooks that scale the Customer Success function Participate in cross-functional projects and develop strong internal partnerships Implement best practices and drive efficiency improvements across customer operations Mentor team members and influence others' professional growth Voice of Customer & Strategic Insight: Serve as primary conduit between customers and product team, capturing feedback and pain points Investigate root causes, challenge assumptions, and explore new opportunities Anticipate customer challenges and provide proactive solutions based on deep understanding Experience & Background: 3+ years in Customer Success Management, account management, or client-facing strategic roles with more technical and complex software solutions. Proven track record with customer service technology platforms or e-commerce ecosystems Strong technical aptitude with ability to configure complex automations and troubleshoot AI workflows Demonstrated ability to drive customer growth, retention, and expansion through data-driven insights Technical & Analytical Competencies: Experience in AI/ML space, particularly conversational AI or automation platforms Hands-on prompt engineering experience with ability to optimize AI responses, train conversation flows, and refine model outputs Experience analyzing usage patterns, competitive landscapes, and translating data into actionable strategies Comfort with API integrations, conversation flow design, and business intelligence tools Mindset & Approach: Self-directed professional who asks for help when needed and brings solutions rather than just raising issues Thrives in fast-paced startup environments with evolving priorities and ambiguous challenges Strong self-awareness of personal strengths and weaknesses with commitment to continuous learning Highly Valued Qualifications Background training, mentoring, or scaling customer success teams in high-growth environments Deep expertise in e-commerce operations, customer journey optimization, or omnichannel support Previous experience at high-growth SaaS companies serving enterprise or mid-market clients Track record of participating in cross-functional projects and driving team success initiatives Why Join Us We're a startup, so no fancy offices or corporate fluff. But here's what we do offer: Make a real impact. Your work directly shapes our product and company. A Voice that matters. In a small team, every perspective counts-yours included. Working at Siena. We are a fully remote, globally distributed team working at the bleeding edge of CX and generative AI. Competitive compensation. Great salary plus the opportunity for equity or stock grants. Flexible time off. Take at least 15 days-more if you need it. A Learning budget. If you're growing, so are we. The thrill of building something new. Join us at a stage where your contributions matter most. Tackling meaningful challenges. We're redefining how work gets done through AI. Our values We're not about corporate jargon-here's what truly matters to us: Curiosity and creativity : You always seek new knowledge, ask questions, and explore different perspectives to deepen your understanding. Customer empathy : You are driven by our customers' success. You see needs they can't articulate. Resilience : You bounce back from setbacks, adapt to change, and thrive in the face of challenges. Ownership and autonomy : When things break, you fix first, explain later. Relationships : You create bonds with your colleagues - building trust and sharing success. Craft and speed : You balance vision with pragmatism. Your standards pull everyone higher. Open and direct : You share and receive feedback. You are open about what's working and what not. AI-First Tooling To ensure you stay at the cutting edge of AI-driven work, we provide: Perplexity Pro account ChatGPT Pro account Claude Pro account Quarterly budget for experimenting with new AI tools A culture that encourages AI experimentation and adoption We encourage our team to explore and integrate AI tools into their workflows, allowing them to maximize efficiency and innovation in their roles. At Siena, we're not just looking for people who can do a job. We're looking for people who want to break boundaries, create the future, and reshape industries. If that's you, we look forward to your application. Siena provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
Senior Machine Learning Scientist (Generative AI) - Viator London, UK About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believethat making memories is what travel is all about. And with 300,000+ travel experiences toexplore-everything from simple tours to extreme adventures (and all the niche, interesting stuffin between)-making memories that will last a lifetime has never been easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary.Viator. One app, 300,000+ travel experiences you'll remember. Perks of Working at Viator Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonus. "Work your way" with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you'd like. Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. Donation matching. Give back? Give more! We match qualifying charitable donations annually. Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. Travel perks. We believe that travel is employee development, so we provide discounts and more. Employee assistance program. We're here for you with resources and programs to help you through life's challenges. Health benefits. We offer great coverage and competitive premiums. Our Values We aspire to lead. Tap into your talent, ambition, and knowledge to bring us - and you - to new heights. We're relentlessly curious. We push beyond the usual, the known, the "that's just how it's done." We're better together. We learn from, accept, respect, support, and value one another- and are creating something remarkable in the process. We serve our customers, always. We listen, question, respond, and strive for wow moments. We strive for better, not perfect. We won't get it right the first time - or every time. We'll provide a safe environment in which to make mistakes, iterate, improve, and grow. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there. You will work on: Research, prototype, and productionize generative AI models. Develop scalable GenAI pipelines that generate high-quality content, from product descriptions, reviews, titles, and other product content. Design and evaluate prompt tuning strategies and RAG systems to ensure factual and engaging outputs. Fine-tune foundation models and develop domain-specific adapters using techniques like LoRA, PEFT, and instruction tuning. Define best practices for model monitoring, including output quality, hallucination detection, and user feedback loops. Understanding use cases for Agentic AI communicating your findings with the wider ML team and product. Utilize RLHF methodologies to build feedback mechanisms that directly shape the behavior and quality of our generative AI outputs. Collaborate cross-functionally with product, design, and engineering to integrate models into user-facing applications. Stay up to date with the latest in GenAI research and help shape internal best practices. Design, code, experiment and implement models and algorithms to enhance customer satisfaction, increase supplier value, optimize business results, and ensure infrastructure efficiency. Collaborate with product managers and various business stakeholders to ensure top-quality outcomes to meet internal objectives. Investigate and adopt innovative concepts that offer tangible benefits. To be successful in the role, you'll need: 5+ years of hands-on data science experience with at least 2 years of experience with LLM Awareness of current LLM techniques, prompt tuning, evaluations and model monitoring. In-depth knowledge of AI/ML/DL, Statistics, and related open-source libraries. Strong skills in SQL and at least one programming language. To be comfortable in code reviews, discussing architecture, and collaborating with a multidisciplinary team for regular model deployments. Experience in deploying online solutions and analysing real-time results through A/B testing. To be passionate about mentoring junior members of the team, and have a strong desire to help us perform to the best of our ability. Leadership qualities, autonomy, and team collaboration skills. Clear communication skills, awareness of the audience, and proactive sharing of findings. Actively involved in business networking and able to communicate complex ideas across the business simply and effectively. Desired qualifications: Master's or PhD in Computer Science, Operations Research, Statistics, or related quantitative disciplines. Knowledge in (any or all) User Modelling, Representation Learning, RecSys, Large Language Models (LLM) Prior experience in e-commerce or at an Online Travel Agency. Job Location: This role is a remote position or hybrid in the UK, Poland or Portugal. Occasional travel to company offices as necessary. If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email and let us know the nature of your request. Please include the job requisition number in your message. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Current Company Current Title Application Consent Select Tripadvisor collects your personal data for the purposes of managing Tripadvisor's recruitment related activities as well as for organizational planning purposes globally. Consequently, Tripadvisor may use your personal data in relation to the evaluation and selection of applicants including for example setting up and conducting interviews and tests, evaluating and assessing the results thereto and as is otherwise needed in the recruitment processes including the final recruitment. If you join Tripadvisor, the personal data collected will become part of your employment record. In all cases, Tripadvisor will retain your information for a period after your application. Tripadvisor retains this information for various reasons, including in case Tripadvisor faces a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs and also to help us better understand, analyze and improve our recruitment processes. Tripadvisor does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, Tripadvisor has international sites and Tripadvisor uses resources located throughout the world. Tripadvisor may from time to time also use third parties to act on Tripadvisor's behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within Tripadvisor group of companies as well as to third parties acting on Tripadvisor's behalf, including also transfers to servers and databases outside the country where you provided Tripadvisor with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and to the United States of America, in order to contact your referees or to detect, prevent or otherwise address fraud, security or technical issues, or to protect against harm to the rights, property or safety of Tripadvisor, our users, applicants, candidates, employees or the public or as otherwise required by law. We have put in place adequate safeguards with respect to the protection of your privacy, rights and freedoms, and the exercise of your rights. Massachusetts Notification Select It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Jul 24, 2025
Full time
Senior Machine Learning Scientist (Generative AI) - Viator London, UK About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believethat making memories is what travel is all about. And with 300,000+ travel experiences toexplore-everything from simple tours to extreme adventures (and all the niche, interesting stuffin between)-making memories that will last a lifetime has never been easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary.Viator. One app, 300,000+ travel experiences you'll remember. Perks of Working at Viator Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonus. "Work your way" with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you'd like. Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. Donation matching. Give back? Give more! We match qualifying charitable donations annually. Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. Travel perks. We believe that travel is employee development, so we provide discounts and more. Employee assistance program. We're here for you with resources and programs to help you through life's challenges. Health benefits. We offer great coverage and competitive premiums. Our Values We aspire to lead. Tap into your talent, ambition, and knowledge to bring us - and you - to new heights. We're relentlessly curious. We push beyond the usual, the known, the "that's just how it's done." We're better together. We learn from, accept, respect, support, and value one another- and are creating something remarkable in the process. We serve our customers, always. We listen, question, respond, and strive for wow moments. We strive for better, not perfect. We won't get it right the first time - or every time. We'll provide a safe environment in which to make mistakes, iterate, improve, and grow. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there. You will work on: Research, prototype, and productionize generative AI models. Develop scalable GenAI pipelines that generate high-quality content, from product descriptions, reviews, titles, and other product content. Design and evaluate prompt tuning strategies and RAG systems to ensure factual and engaging outputs. Fine-tune foundation models and develop domain-specific adapters using techniques like LoRA, PEFT, and instruction tuning. Define best practices for model monitoring, including output quality, hallucination detection, and user feedback loops. Understanding use cases for Agentic AI communicating your findings with the wider ML team and product. Utilize RLHF methodologies to build feedback mechanisms that directly shape the behavior and quality of our generative AI outputs. Collaborate cross-functionally with product, design, and engineering to integrate models into user-facing applications. Stay up to date with the latest in GenAI research and help shape internal best practices. Design, code, experiment and implement models and algorithms to enhance customer satisfaction, increase supplier value, optimize business results, and ensure infrastructure efficiency. Collaborate with product managers and various business stakeholders to ensure top-quality outcomes to meet internal objectives. Investigate and adopt innovative concepts that offer tangible benefits. To be successful in the role, you'll need: 5+ years of hands-on data science experience with at least 2 years of experience with LLM Awareness of current LLM techniques, prompt tuning, evaluations and model monitoring. In-depth knowledge of AI/ML/DL, Statistics, and related open-source libraries. Strong skills in SQL and at least one programming language. To be comfortable in code reviews, discussing architecture, and collaborating with a multidisciplinary team for regular model deployments. Experience in deploying online solutions and analysing real-time results through A/B testing. To be passionate about mentoring junior members of the team, and have a strong desire to help us perform to the best of our ability. Leadership qualities, autonomy, and team collaboration skills. Clear communication skills, awareness of the audience, and proactive sharing of findings. Actively involved in business networking and able to communicate complex ideas across the business simply and effectively. Desired qualifications: Master's or PhD in Computer Science, Operations Research, Statistics, or related quantitative disciplines. Knowledge in (any or all) User Modelling, Representation Learning, RecSys, Large Language Models (LLM) Prior experience in e-commerce or at an Online Travel Agency. Job Location: This role is a remote position or hybrid in the UK, Poland or Portugal. Occasional travel to company offices as necessary. If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email and let us know the nature of your request. Please include the job requisition number in your message. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Current Company Current Title Application Consent Select Tripadvisor collects your personal data for the purposes of managing Tripadvisor's recruitment related activities as well as for organizational planning purposes globally. Consequently, Tripadvisor may use your personal data in relation to the evaluation and selection of applicants including for example setting up and conducting interviews and tests, evaluating and assessing the results thereto and as is otherwise needed in the recruitment processes including the final recruitment. If you join Tripadvisor, the personal data collected will become part of your employment record. In all cases, Tripadvisor will retain your information for a period after your application. Tripadvisor retains this information for various reasons, including in case Tripadvisor faces a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs and also to help us better understand, analyze and improve our recruitment processes. Tripadvisor does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, Tripadvisor has international sites and Tripadvisor uses resources located throughout the world. Tripadvisor may from time to time also use third parties to act on Tripadvisor's behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within Tripadvisor group of companies as well as to third parties acting on Tripadvisor's behalf, including also transfers to servers and databases outside the country where you provided Tripadvisor with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and to the United States of America, in order to contact your referees or to detect, prevent or otherwise address fraud, security or technical issues, or to protect against harm to the rights, property or safety of Tripadvisor, our users, applicants, candidates, employees or the public or as otherwise required by law. We have put in place adequate safeguards with respect to the protection of your privacy, rights and freedoms, and the exercise of your rights. Massachusetts Notification Select It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Freightserve recruitment are looking for Freight Coordinators with a niche sector Freight company that specialises within Fine Art Shipments. Job Description:- - Handle export (90%) and import (10%) operations from the UK, both air cargo and courier, while meeting time, budget and quality expectations - Manage your own export customs declarations (free circulation, bond and temporary admissions) - Be the first point of contact for our partners and importers, and manage our overseas agents for inbound shipments. - Monitor our orders with dedicated reports, tools, and a shared platform - Troubleshoot and remove roadblocks, solve complex freight situations - Suggest and implement process improvements within the Freight & Customs team - Work closely and collaboratively with our Customer Care and Warehouse teams Criteria - Essential:- Working 5 days on site (no remote) Air Export experience Working hours are Monday - Friday (Apply online only) As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Jul 23, 2025
Full time
Freightserve recruitment are looking for Freight Coordinators with a niche sector Freight company that specialises within Fine Art Shipments. Job Description:- - Handle export (90%) and import (10%) operations from the UK, both air cargo and courier, while meeting time, budget and quality expectations - Manage your own export customs declarations (free circulation, bond and temporary admissions) - Be the first point of contact for our partners and importers, and manage our overseas agents for inbound shipments. - Monitor our orders with dedicated reports, tools, and a shared platform - Troubleshoot and remove roadblocks, solve complex freight situations - Suggest and implement process improvements within the Freight & Customs team - Work closely and collaboratively with our Customer Care and Warehouse teams Criteria - Essential:- Working 5 days on site (no remote) Air Export experience Working hours are Monday - Friday (Apply online only) As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 165,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Senior Channel Account Manager, you will be responsible for driving revenue growth through strategic National Partners by developing joint business plans, setting sales targets, and executing go-to-market strategies. You are experienced in developing and executing channel strategies that successfully drive growth and revenue in cybersecurity and SaaS. You'll elevate 1Password's presence within the partner ecosystem by building strong, trusted relationships and leading joint selling efforts. Your ability to influence partner strategy and execution will directly impact 1Password's success in expanding its channel reach. This is a remote opportunity in the UK. What we're looking for: Proven experience in developing and executing channel strategies that have successfully driven growth and revenue in cybersecurity and SaaS. 8+ years of experience in complex sales, channel, and business development at enterprise software companies, with a focus on building and scaling channel programs. Deep relationships with key named National Partners (e.g., CDW, SHI, Insight, GuidePoint Security, etc.), with a demonstrated ability to influence partner strategy and execution. Track record of exceeding sales targets and driving significant revenue through channel partnerships. Experience working in a high-growth or startup environment, adapting to rapid changes while delivering results. Strong consultative selling approach with executive-level relationship-building skills within partner organizations. Referenceable success in growing partner business in Cybersecurity and SaaS ecosystems. Ability to develop and deliver impactful partner enablement, training, and go-to-market strategies. Strong organizational skills, a self-starter mentality, and the ability to manage multiple priorities remotely. High energy, accountability, and a results-oriented approach with a passion for building world-class channel partnerships. Ability to travel up to 50%+ as needed What you can expect: Own and drive revenue growth through strategic National Partners by developing joint business plans, setting sales targets, and executing go-to-market strategies. Develop and maintain strong, trusted relationships with executive and senior leadership at key National Partner organizations to drive mindshare and commitment to 1Password solutions. Expand and optimize the partner ecosystem by identifying, recruiting, and activating new partners that align with 1Password's strategic growth initiatives. Lead joint selling efforts with partners, including account mapping, co-selling strategies, and pipeline development to accelerate revenue. Enable and empower partners by delivering effective sales training, marketing programs, and demand generation initiatives Work cross-functionally with internal sales, marketing, and product teams to drive alignment and maximize partner impact. Leverage data-driven insights to measure partner performance, adjust strategies, and maximize success. Serve as an advocate for partners internally, ensuring they receive the support and resources needed to drive sales and customer adoption. Champion 1Password's differentiation in the competitive landscape and position it as a leading security solution within the partner ecosystem. Drive execution urgency, ensuring alignment with 1Password's fast-paced growth and evolving partner strategy Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone . Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting-edge technology-including AI-to achieve our mission.We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission.We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work.Embracingthe future of AIisn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to remote work We believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across EMEA, Canada and/or the USA. In leadership roles, you can expect to travel once per month on average. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top-up programs Generous PTO policy Four company-wide wellness days Growth and future Company equity for all full-time employees Retirement matching program Free 1Password account Community Paid volunteer days Employee-led inclusion and belonging programs and ERGs Peer-to-peer recognition through Bonusly You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form . For additional information see our Candidate Privacy Notice .
Jul 23, 2025
Full time
About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 165,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Senior Channel Account Manager, you will be responsible for driving revenue growth through strategic National Partners by developing joint business plans, setting sales targets, and executing go-to-market strategies. You are experienced in developing and executing channel strategies that successfully drive growth and revenue in cybersecurity and SaaS. You'll elevate 1Password's presence within the partner ecosystem by building strong, trusted relationships and leading joint selling efforts. Your ability to influence partner strategy and execution will directly impact 1Password's success in expanding its channel reach. This is a remote opportunity in the UK. What we're looking for: Proven experience in developing and executing channel strategies that have successfully driven growth and revenue in cybersecurity and SaaS. 8+ years of experience in complex sales, channel, and business development at enterprise software companies, with a focus on building and scaling channel programs. Deep relationships with key named National Partners (e.g., CDW, SHI, Insight, GuidePoint Security, etc.), with a demonstrated ability to influence partner strategy and execution. Track record of exceeding sales targets and driving significant revenue through channel partnerships. Experience working in a high-growth or startup environment, adapting to rapid changes while delivering results. Strong consultative selling approach with executive-level relationship-building skills within partner organizations. Referenceable success in growing partner business in Cybersecurity and SaaS ecosystems. Ability to develop and deliver impactful partner enablement, training, and go-to-market strategies. Strong organizational skills, a self-starter mentality, and the ability to manage multiple priorities remotely. High energy, accountability, and a results-oriented approach with a passion for building world-class channel partnerships. Ability to travel up to 50%+ as needed What you can expect: Own and drive revenue growth through strategic National Partners by developing joint business plans, setting sales targets, and executing go-to-market strategies. Develop and maintain strong, trusted relationships with executive and senior leadership at key National Partner organizations to drive mindshare and commitment to 1Password solutions. Expand and optimize the partner ecosystem by identifying, recruiting, and activating new partners that align with 1Password's strategic growth initiatives. Lead joint selling efforts with partners, including account mapping, co-selling strategies, and pipeline development to accelerate revenue. Enable and empower partners by delivering effective sales training, marketing programs, and demand generation initiatives Work cross-functionally with internal sales, marketing, and product teams to drive alignment and maximize partner impact. Leverage data-driven insights to measure partner performance, adjust strategies, and maximize success. Serve as an advocate for partners internally, ensuring they receive the support and resources needed to drive sales and customer adoption. Champion 1Password's differentiation in the competitive landscape and position it as a leading security solution within the partner ecosystem. Drive execution urgency, ensuring alignment with 1Password's fast-paced growth and evolving partner strategy Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone . Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting-edge technology-including AI-to achieve our mission.We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission.We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work.Embracingthe future of AIisn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to remote work We believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across EMEA, Canada and/or the USA. In leadership roles, you can expect to travel once per month on average. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top-up programs Generous PTO policy Four company-wide wellness days Growth and future Company equity for all full-time employees Retirement matching program Free 1Password account Community Paid volunteer days Employee-led inclusion and belonging programs and ERGs Peer-to-peer recognition through Bonusly You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form . For additional information see our Candidate Privacy Notice .
Join our Technology Leadership Team as we scale digital and financial inclusion across Africa. The Impact - Your strategic leadership will directly unlock technology solutions for millions of people across Africa who've been excluded from traditional financial services. We've already helped over 5 million customers access over $1.5 billion in credit, and your operational excellence could accelerate this impact exponentially. It's your chance to be part of something that's literally transforming lives across an entire continent Imagine leading initiatives where success means our platform scales to serve a million new customers, our engineering teams launch in three new countries simultaneously, or our technology infrastructure empowers entire communities to access their first digital financial services. The Opportunity Mission-driven strategy : Every process you build helps expand financial inclusion for under-banked populations Immediate impact : See your strategic decisions improve lives in real-time, not just quarterly reports Global recognition : Join a company named by TIME 100 as one of the world's most influential and by the Financial Times as Africa's fastest-growing for 4 consecutive years () Scale challenges : Lead operations for technology serving millions across multiple African markets Environmental impact : We're carbon-negative, having displaced over 2 million tonnes of emissions What You'll Do Partner with our CTO to develop and execute technology strategy that scales across African markets Lead OKR setting, strategic planning, and cross-functional collaboration across distributed engineering teams Oversee technology operations including resource planning, budgeting, vendor management, and compliance coordination Drive project management for strategic initiatives including country launches and platform scaling Build frameworks for team development, recruitment strategy, and organisational growth across our technology teams Establish data-driven decision-making processes and optimise resource allocation for maximum impact Coordinate cross-functional strategy reviews and product strategy execution while driving documentation and knowledge management practices, working closely with the Head of Strategy & Operations in Product Management Drive AI adoption and digital transformation initiatives across technology teams, embracing emerging technologies to enhance operational efficiency What You Need Strong background in technology strategy within a FinTech environment with proven strategic/operational/advisory leadership experience Proven track record leading strategic initiatives and driving operational improvements including procurement, vendor management, and organisational goal setting Experience working with distributed engineering teams, agile development practices, and cross-functional stakeholder management Strategic mindset with ability to translate vision into actionable plans, combined with strong analytical and problem-solving capabilities Exceptional communication skills and emotional intelligence to build relationships across all organisational levels Bias for action with proven ability to deliver results while creating structure in fast-paced, ambiguous environments Our Mission We create financial inclusion for the traditionally excluded through a fair, flexible, customer-centric financing model. We strive to drive greater inclusion of women, youth, and low-income communities. Our Impact Our technology has created measurable change: Connected : 1.7 million first-time mobile internet users connected Prosperous : 62% of customers use M-KOPA smartphones for income generation, with 30,000+ livelihoods created for agents Green : 2.1 million tonnes of CO2 avoided through clean energy products, with over 100,000 circular economy products provided Ready to drive financial inclusion through strategic technology leadership? Apply now to join our mission. At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritise well-being, and embrace flexibility. This is a fully remote role , you would be working within the following time zone (UTC -1 / UTC+3) with a diverse group of other employees working remotely from locations such as UK, Europe and Africa. Why M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at . Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa. Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPAexplicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. M-KOPA does not collect/chargeany money as a pre-employment or post-employment requirement. This meansthat we never ask for 'recruitment fees', 'processing fees', 'interview fees', or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.
Jul 23, 2025
Full time
Join our Technology Leadership Team as we scale digital and financial inclusion across Africa. The Impact - Your strategic leadership will directly unlock technology solutions for millions of people across Africa who've been excluded from traditional financial services. We've already helped over 5 million customers access over $1.5 billion in credit, and your operational excellence could accelerate this impact exponentially. It's your chance to be part of something that's literally transforming lives across an entire continent Imagine leading initiatives where success means our platform scales to serve a million new customers, our engineering teams launch in three new countries simultaneously, or our technology infrastructure empowers entire communities to access their first digital financial services. The Opportunity Mission-driven strategy : Every process you build helps expand financial inclusion for under-banked populations Immediate impact : See your strategic decisions improve lives in real-time, not just quarterly reports Global recognition : Join a company named by TIME 100 as one of the world's most influential and by the Financial Times as Africa's fastest-growing for 4 consecutive years () Scale challenges : Lead operations for technology serving millions across multiple African markets Environmental impact : We're carbon-negative, having displaced over 2 million tonnes of emissions What You'll Do Partner with our CTO to develop and execute technology strategy that scales across African markets Lead OKR setting, strategic planning, and cross-functional collaboration across distributed engineering teams Oversee technology operations including resource planning, budgeting, vendor management, and compliance coordination Drive project management for strategic initiatives including country launches and platform scaling Build frameworks for team development, recruitment strategy, and organisational growth across our technology teams Establish data-driven decision-making processes and optimise resource allocation for maximum impact Coordinate cross-functional strategy reviews and product strategy execution while driving documentation and knowledge management practices, working closely with the Head of Strategy & Operations in Product Management Drive AI adoption and digital transformation initiatives across technology teams, embracing emerging technologies to enhance operational efficiency What You Need Strong background in technology strategy within a FinTech environment with proven strategic/operational/advisory leadership experience Proven track record leading strategic initiatives and driving operational improvements including procurement, vendor management, and organisational goal setting Experience working with distributed engineering teams, agile development practices, and cross-functional stakeholder management Strategic mindset with ability to translate vision into actionable plans, combined with strong analytical and problem-solving capabilities Exceptional communication skills and emotional intelligence to build relationships across all organisational levels Bias for action with proven ability to deliver results while creating structure in fast-paced, ambiguous environments Our Mission We create financial inclusion for the traditionally excluded through a fair, flexible, customer-centric financing model. We strive to drive greater inclusion of women, youth, and low-income communities. Our Impact Our technology has created measurable change: Connected : 1.7 million first-time mobile internet users connected Prosperous : 62% of customers use M-KOPA smartphones for income generation, with 30,000+ livelihoods created for agents Green : 2.1 million tonnes of CO2 avoided through clean energy products, with over 100,000 circular economy products provided Ready to drive financial inclusion through strategic technology leadership? Apply now to join our mission. At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritise well-being, and embrace flexibility. This is a fully remote role , you would be working within the following time zone (UTC -1 / UTC+3) with a diverse group of other employees working remotely from locations such as UK, Europe and Africa. Why M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at . Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa. Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPAexplicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. M-KOPA does not collect/chargeany money as a pre-employment or post-employment requirement. This meansthat we never ask for 'recruitment fees', 'processing fees', 'interview fees', or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.
Join our Technology Leadership Team as we scale digital and financial inclusion across Africa. The Impact - Your strategic leadership will directly unlock technology solutions for millions of people across Africa who've been excluded from traditional financial services. We've already helped over 5 million customers access over $1.5 billion in credit, and your operational excellence could accelerate this impact exponentially. It's your chance to be part of something that's literally transforming lives across an entire continent Imagine leading initiatives where success means our platform scales to serve a million new customers, our engineering teams launch in three new countries simultaneously, or our technology infrastructure empowers entire communities to access their first digital financial services. The Opportunity Mission-driven strategy : Every process you build helps expand financial inclusion for under-banked populations Immediate impact : See your strategic decisions improve lives in real-time, not just quarterly reports Global recognition : Join a company named by TIME 100 as one of the world's most influential and by the Financial Times as Africa's fastest-growing for 4 consecutive years () Scale challenges : Lead operations for technology serving millions across multiple African markets Environmental impact : We're carbon-negative, having displaced over 2 million tonnes of emissions What You'll Do Partner with our CTO to develop and execute technology strategy that scales across African markets Lead OKR setting, strategic planning, and cross-functional collaboration across distributed engineering teams Oversee technology operations including resource planning, budgeting, vendor management, and compliance coordination Drive project management for strategic initiatives including country launches and platform scaling Build frameworks for team development, recruitment strategy, and organisational growth across our technology teams Establish data-driven decision-making processes and optimise resource allocation for maximum impact Coordinate cross-functional strategy reviews and product strategy execution while driving documentation and knowledge management practices, working closely with the Head of Strategy & Operations in Product Management Drive AI adoption and digital transformation initiatives across technology teams, embracing emerging technologies to enhance operational efficiency What You Need Strong background in technology strategy within a FinTech environment with proven strategic/operational/advisory leadership experience Proven track record leading strategic initiatives and driving operational improvements including procurement, vendor management, and organisational goal setting Experience working with distributed engineering teams, agile development practices, and cross-functional stakeholder management Strategic mindset with ability to translate vision into actionable plans, combined with strong analytical and problem-solving capabilities Exceptional communication skills and emotional intelligence to build relationships across all organisational levels Bias for action with proven ability to deliver results while creating structure in fast-paced, ambiguous environments Our Mission We create financial inclusion for the traditionally excluded through a fair, flexible, customer-centric financing model. We strive to drive greater inclusion of women, youth, and low-income communities. Our Impact Our technology has created measurable change: Connected : 1.7 million first-time mobile internet users connected Prosperous : 62% of customers use M-KOPA smartphones for income generation, with 30,000+ livelihoods created for agents Green : 2.1 million tonnes of CO2 avoided through clean energy products, with over 100,000 circular economy products provided Ready to drive financial inclusion through strategic technology leadership? Apply now to join our mission. At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritise well-being, and embrace flexibility. This is a fully remote role , you would be working within the following time zone (UTC -1 / UTC+3) with a diverse group of other employees working remotely from locations such as UK, Europe and Africa. Why M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at . Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa. Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPAexplicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. M-KOPA does not collect/chargeany money as a pre-employment or post-employment requirement. This meansthat we never ask for 'recruitment fees', 'processing fees', 'interview fees', or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.
Jul 23, 2025
Full time
Join our Technology Leadership Team as we scale digital and financial inclusion across Africa. The Impact - Your strategic leadership will directly unlock technology solutions for millions of people across Africa who've been excluded from traditional financial services. We've already helped over 5 million customers access over $1.5 billion in credit, and your operational excellence could accelerate this impact exponentially. It's your chance to be part of something that's literally transforming lives across an entire continent Imagine leading initiatives where success means our platform scales to serve a million new customers, our engineering teams launch in three new countries simultaneously, or our technology infrastructure empowers entire communities to access their first digital financial services. The Opportunity Mission-driven strategy : Every process you build helps expand financial inclusion for under-banked populations Immediate impact : See your strategic decisions improve lives in real-time, not just quarterly reports Global recognition : Join a company named by TIME 100 as one of the world's most influential and by the Financial Times as Africa's fastest-growing for 4 consecutive years () Scale challenges : Lead operations for technology serving millions across multiple African markets Environmental impact : We're carbon-negative, having displaced over 2 million tonnes of emissions What You'll Do Partner with our CTO to develop and execute technology strategy that scales across African markets Lead OKR setting, strategic planning, and cross-functional collaboration across distributed engineering teams Oversee technology operations including resource planning, budgeting, vendor management, and compliance coordination Drive project management for strategic initiatives including country launches and platform scaling Build frameworks for team development, recruitment strategy, and organisational growth across our technology teams Establish data-driven decision-making processes and optimise resource allocation for maximum impact Coordinate cross-functional strategy reviews and product strategy execution while driving documentation and knowledge management practices, working closely with the Head of Strategy & Operations in Product Management Drive AI adoption and digital transformation initiatives across technology teams, embracing emerging technologies to enhance operational efficiency What You Need Strong background in technology strategy within a FinTech environment with proven strategic/operational/advisory leadership experience Proven track record leading strategic initiatives and driving operational improvements including procurement, vendor management, and organisational goal setting Experience working with distributed engineering teams, agile development practices, and cross-functional stakeholder management Strategic mindset with ability to translate vision into actionable plans, combined with strong analytical and problem-solving capabilities Exceptional communication skills and emotional intelligence to build relationships across all organisational levels Bias for action with proven ability to deliver results while creating structure in fast-paced, ambiguous environments Our Mission We create financial inclusion for the traditionally excluded through a fair, flexible, customer-centric financing model. We strive to drive greater inclusion of women, youth, and low-income communities. Our Impact Our technology has created measurable change: Connected : 1.7 million first-time mobile internet users connected Prosperous : 62% of customers use M-KOPA smartphones for income generation, with 30,000+ livelihoods created for agents Green : 2.1 million tonnes of CO2 avoided through clean energy products, with over 100,000 circular economy products provided Ready to drive financial inclusion through strategic technology leadership? Apply now to join our mission. At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritise well-being, and embrace flexibility. This is a fully remote role , you would be working within the following time zone (UTC -1 / UTC+3) with a diverse group of other employees working remotely from locations such as UK, Europe and Africa. Why M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at . Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa. Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPAexplicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. M-KOPA does not collect/chargeany money as a pre-employment or post-employment requirement. This meansthat we never ask for 'recruitment fees', 'processing fees', 'interview fees', or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.
Join our Technology Leadership Team as we scale digital and financial inclusion across Africa. The Impact - Your strategic leadership will directly unlock technology solutions for millions of people across Africa who've been excluded from traditional financial services. We've already helped over 5 million customers access over $1.5 billion in credit, and your operational excellence could accelerate this impact exponentially. It's your chance to be part of something that's literally transforming lives across an entire continent Imagine leading initiatives where success means our platform scales to serve a million new customers, our engineering teams launch in three new countries simultaneously, or our technology infrastructure empowers entire communities to access their first digital financial services. The Opportunity Mission-driven strategy : Every process you build helps expand financial inclusion for under-banked populations Immediate impact : See your strategic decisions improve lives in real-time, not just quarterly reports Global recognition : Join a company named by TIME 100 as one of the world's most influential and by the Financial Times as Africa's fastest-growing for 4 consecutive years () Scale challenges : Lead operations for technology serving millions across multiple African markets Environmental impact : We're carbon-negative, having displaced over 2 million tonnes of emissions What You'll Do Partner with our CTO to develop and execute technology strategy that scales across African markets Lead OKR setting, strategic planning, and cross-functional collaboration across distributed engineering teams Oversee technology operations including resource planning, budgeting, vendor management, and compliance coordination Drive project management for strategic initiatives including country launches and platform scaling Build frameworks for team development, recruitment strategy, and organisational growth across our technology teams Establish data-driven decision-making processes and optimise resource allocation for maximum impact Coordinate cross-functional strategy reviews and product strategy execution while driving documentation and knowledge management practices, working closely with the Head of Strategy & Operations in Product Management Drive AI adoption and digital transformation initiatives across technology teams, embracing emerging technologies to enhance operational efficiency What You Need Strong background in technology strategy within a FinTech environment with proven strategic/operational/advisory leadership experience Proven track record leading strategic initiatives and driving operational improvements including procurement, vendor management, and organisational goal setting Experience working with distributed engineering teams, agile development practices, and cross-functional stakeholder management Strategic mindset with ability to translate vision into actionable plans, combined with strong analytical and problem-solving capabilities Exceptional communication skills and emotional intelligence to build relationships across all organisational levels Bias for action with proven ability to deliver results while creating structure in fast-paced, ambiguous environments Our Mission We create financial inclusion for the traditionally excluded through a fair, flexible, customer-centric financing model. We strive to drive greater inclusion of women, youth, and low-income communities. Our Impact Our technology has created measurable change: Connected : 1.7 million first-time mobile internet users connected Prosperous : 62% of customers use M-KOPA smartphones for income generation, with 30,000+ livelihoods created for agents Green : 2.1 million tonnes of CO2 avoided through clean energy products, with over 100,000 circular economy products provided Ready to drive financial inclusion through strategic technology leadership? Apply now to join our mission. At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritise well-being, and embrace flexibility. This is a fully remote role , you would be working within the following time zone (UTC -1 / UTC+3) with a diverse group of other employees working remotely from locations such as UK, Europe and Africa. Why M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at . Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa. Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPAexplicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. M-KOPA does not collect/chargeany money as a pre-employment or post-employment requirement. This meansthat we never ask for 'recruitment fees', 'processing fees', 'interview fees', or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.
Jul 23, 2025
Full time
Join our Technology Leadership Team as we scale digital and financial inclusion across Africa. The Impact - Your strategic leadership will directly unlock technology solutions for millions of people across Africa who've been excluded from traditional financial services. We've already helped over 5 million customers access over $1.5 billion in credit, and your operational excellence could accelerate this impact exponentially. It's your chance to be part of something that's literally transforming lives across an entire continent Imagine leading initiatives where success means our platform scales to serve a million new customers, our engineering teams launch in three new countries simultaneously, or our technology infrastructure empowers entire communities to access their first digital financial services. The Opportunity Mission-driven strategy : Every process you build helps expand financial inclusion for under-banked populations Immediate impact : See your strategic decisions improve lives in real-time, not just quarterly reports Global recognition : Join a company named by TIME 100 as one of the world's most influential and by the Financial Times as Africa's fastest-growing for 4 consecutive years () Scale challenges : Lead operations for technology serving millions across multiple African markets Environmental impact : We're carbon-negative, having displaced over 2 million tonnes of emissions What You'll Do Partner with our CTO to develop and execute technology strategy that scales across African markets Lead OKR setting, strategic planning, and cross-functional collaboration across distributed engineering teams Oversee technology operations including resource planning, budgeting, vendor management, and compliance coordination Drive project management for strategic initiatives including country launches and platform scaling Build frameworks for team development, recruitment strategy, and organisational growth across our technology teams Establish data-driven decision-making processes and optimise resource allocation for maximum impact Coordinate cross-functional strategy reviews and product strategy execution while driving documentation and knowledge management practices, working closely with the Head of Strategy & Operations in Product Management Drive AI adoption and digital transformation initiatives across technology teams, embracing emerging technologies to enhance operational efficiency What You Need Strong background in technology strategy within a FinTech environment with proven strategic/operational/advisory leadership experience Proven track record leading strategic initiatives and driving operational improvements including procurement, vendor management, and organisational goal setting Experience working with distributed engineering teams, agile development practices, and cross-functional stakeholder management Strategic mindset with ability to translate vision into actionable plans, combined with strong analytical and problem-solving capabilities Exceptional communication skills and emotional intelligence to build relationships across all organisational levels Bias for action with proven ability to deliver results while creating structure in fast-paced, ambiguous environments Our Mission We create financial inclusion for the traditionally excluded through a fair, flexible, customer-centric financing model. We strive to drive greater inclusion of women, youth, and low-income communities. Our Impact Our technology has created measurable change: Connected : 1.7 million first-time mobile internet users connected Prosperous : 62% of customers use M-KOPA smartphones for income generation, with 30,000+ livelihoods created for agents Green : 2.1 million tonnes of CO2 avoided through clean energy products, with over 100,000 circular economy products provided Ready to drive financial inclusion through strategic technology leadership? Apply now to join our mission. At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritise well-being, and embrace flexibility. This is a fully remote role , you would be working within the following time zone (UTC -1 / UTC+3) with a diverse group of other employees working remotely from locations such as UK, Europe and Africa. Why M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at . Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa. Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPAexplicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. M-KOPA does not collect/chargeany money as a pre-employment or post-employment requirement. This meansthat we never ask for 'recruitment fees', 'processing fees', 'interview fees', or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.