Job Description Excellent opportunity to join an internationally known, forward-thinking Dynamics 365 CRM end user as their internal Subject matter expert for all things Dynamics CE. You'll be tasked with driving user adoption on Dynamics and will provide assistance to users through follow-up and resolution of their cases. you will also be required to assess relevant business needs and adapt the CRM platform to ensure it is working efficiently and effectively. Role & Responsibilities Gather customer requirements and create technical/functional specifications that will provide clear insight for development team and other functional teams. Provide tailored technical and functional support to users, managing their requests and troubleshooting when and where necessary. Collaborate with System Developers to ensure quality, project progression and to check that product matches specifications. Skills & Qualifications Hands-on experience with MS Dynamics CRM across various end-to-end projects. Ability to understand data, troubleshoot issues and suggest suitable solutions. Eye for detail, analytic approach to problem solving with the ability to manage workload prioritising key tasks and meeting agreed targets & deadlines. Benefits Starting Salary - up to 60k Flexible, Hybrid working model - (2 days a week on-site in modern Watford offices). Enhanced Pension contribution, life assurance and more!
Jul 17, 2025
Full time
Job Description Excellent opportunity to join an internationally known, forward-thinking Dynamics 365 CRM end user as their internal Subject matter expert for all things Dynamics CE. You'll be tasked with driving user adoption on Dynamics and will provide assistance to users through follow-up and resolution of their cases. you will also be required to assess relevant business needs and adapt the CRM platform to ensure it is working efficiently and effectively. Role & Responsibilities Gather customer requirements and create technical/functional specifications that will provide clear insight for development team and other functional teams. Provide tailored technical and functional support to users, managing their requests and troubleshooting when and where necessary. Collaborate with System Developers to ensure quality, project progression and to check that product matches specifications. Skills & Qualifications Hands-on experience with MS Dynamics CRM across various end-to-end projects. Ability to understand data, troubleshoot issues and suggest suitable solutions. Eye for detail, analytic approach to problem solving with the ability to manage workload prioritising key tasks and meeting agreed targets & deadlines. Benefits Starting Salary - up to 60k Flexible, Hybrid working model - (2 days a week on-site in modern Watford offices). Enhanced Pension contribution, life assurance and more!
Job: Microsoft Dynamics CRM Developer Location: Belfast Area, (Hybrid) - 2 days per week onsite Company: Microsoft Gold Partner Job Description: As a Dynamics CRM Developer, you will be responsible for designing, developing, and implementing Microsoft Dynamics CRM. You must have a strong programming back ground and be able to work closely with our business analysts and project managers to understand business requirements and translate them into technical solutions. Key Responsibilities: Develop and customize D365 CE applications to meet business needs. Strong Dynamics CRM and D365 CE development experience Strong C#, .Net, JavaScript experience. Stay updated with the latest D365 CE features and best practices. Qualifications: Proven experience as a Dynamics CRM Developer. Strong knowledge of Microsoft Dynamics 365 CE modules. Strong C#, .NET, JavaScript, and SQL. Demonstrable knowledge of data technologies used by Dynamics 365, including Dataverse, Virtual Tables, Azure SQL, and Dual-Write technologies Experience with Power Platform (PowerApps, Power Automate) is a plus. Excellent problem-solving skills and attention to detail. Strong communication and teamwork abilities. Offer: Competitive salary and benefits package. Opportunities for professional growth and development. A collaborative and inclusive work environment. Flexible working hours and remote work options. How to Apply: If you are passionate about technology and eager to make an impact, we would love to hear from you!
Feb 14, 2025
Full time
Job: Microsoft Dynamics CRM Developer Location: Belfast Area, (Hybrid) - 2 days per week onsite Company: Microsoft Gold Partner Job Description: As a Dynamics CRM Developer, you will be responsible for designing, developing, and implementing Microsoft Dynamics CRM. You must have a strong programming back ground and be able to work closely with our business analysts and project managers to understand business requirements and translate them into technical solutions. Key Responsibilities: Develop and customize D365 CE applications to meet business needs. Strong Dynamics CRM and D365 CE development experience Strong C#, .Net, JavaScript experience. Stay updated with the latest D365 CE features and best practices. Qualifications: Proven experience as a Dynamics CRM Developer. Strong knowledge of Microsoft Dynamics 365 CE modules. Strong C#, .NET, JavaScript, and SQL. Demonstrable knowledge of data technologies used by Dynamics 365, including Dataverse, Virtual Tables, Azure SQL, and Dual-Write technologies Experience with Power Platform (PowerApps, Power Automate) is a plus. Excellent problem-solving skills and attention to detail. Strong communication and teamwork abilities. Offer: Competitive salary and benefits package. Opportunities for professional growth and development. A collaborative and inclusive work environment. Flexible working hours and remote work options. How to Apply: If you are passionate about technology and eager to make an impact, we would love to hear from you!
Job Description D365 CRM System Analyst - Portsmouth - Hybrid (2 days a week) - 60k Excellent opportunity for a Microsoft Dynamics 365 CRM System Analyst to join an established end user based in Hampshire. This role present the opportunity join an organisation which pride themselves upon their company culture and are passionate about all things D365 CE! This role will require the successful applicant to play the role of 1st line support as well as championing their internal Dynamics 365 CRM system. Roles and Responsibilities Collaborate with Stakeholders to gather requirements and create agile stories Create prototypes and proof of concepts for business requirements and translate them into effective operational solutions Recognise gaps in requirements, bring these to the attention of the stakeholders and assisting in resolving them. Create functional and technical artefacts such as solution diagrams and business cases to help support the delivery of the projects Manage UAT - planning, data requirements, scheduling, support and more. Skills and Qualifications Hands on experience as a Dynamics CRM System Analyst or role similar. Ability to write technical documents for CRM specifications. Managing U.A.T Excellent communication skills. Benefits Starting Salary - up to 60k dependant on experience. Life assurance, enhanced pension contributions and bonus scheme. Flexible, Hybrid model and more!
Feb 13, 2025
Full time
Job Description D365 CRM System Analyst - Portsmouth - Hybrid (2 days a week) - 60k Excellent opportunity for a Microsoft Dynamics 365 CRM System Analyst to join an established end user based in Hampshire. This role present the opportunity join an organisation which pride themselves upon their company culture and are passionate about all things D365 CE! This role will require the successful applicant to play the role of 1st line support as well as championing their internal Dynamics 365 CRM system. Roles and Responsibilities Collaborate with Stakeholders to gather requirements and create agile stories Create prototypes and proof of concepts for business requirements and translate them into effective operational solutions Recognise gaps in requirements, bring these to the attention of the stakeholders and assisting in resolving them. Create functional and technical artefacts such as solution diagrams and business cases to help support the delivery of the projects Manage UAT - planning, data requirements, scheduling, support and more. Skills and Qualifications Hands on experience as a Dynamics CRM System Analyst or role similar. Ability to write technical documents for CRM specifications. Managing U.A.T Excellent communication skills. Benefits Starting Salary - up to 60k dependant on experience. Life assurance, enhanced pension contributions and bonus scheme. Flexible, Hybrid model and more!
CRM Solution Designer - Microsoft Dynamics 365 Location: Staines (TW18 3DZ) or Manchester (M50 3SP) Flexible / Hybrid working (1 day a week in office) Permanent 37.5 hours per week Salary range: Up to £57,400 - £75,000 plus fantastic company benefits Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. At Bupa, we're passionate about technology. With colleagues, customers, patients and residents in mind you'll have the opportunity to work on innovative projects and make a real impact on their lives. Right from the start you'll become part of our digital strategy, joining us on our journey and developing yourself along the way. Role Overview At Bupa we are looking to expand and grow our Solution Analysis and Design team with the addition of an experienced CRM Solution Designer- (Microsoft Dynamics 365) to work across multiple different internal business function including sales, customer and service with a view to delivering an exceptional customer experience. For Bupa a Solution Designer is an excellent hybrid between a Business Solutions Analyst and a Solutions Architect. It's a great role to develop your technical skills as an analyst in IT and a step on the path towards an Architect role. Our CRM Solution Designers analyse business problems and requirements and have additional technical specific competencies focused on business and solutions domains, enabling the CRM Solution Designers to take requirements through to proof-of-concept deliveries and then work with the development teams. What you'll do: There will be a wide range of technical accountabilities and activities performed by the job holder depending on the specific discipline e.g. Development, Support and environment Configuration. The job holder will be the technical authority in their domain. This could be application or technology specific Undertake support, development or environment configuration activities as required for discipline Impact assess and validate technical solutions, designs, proof of concept to ensure end to end solutions are fit for purpose Take part in implementation activities, change control and release planning Work within the application delivery standards, development methodologies and strategic architecture frameworks Contribute towards strategic decisions relating to software architecture Provide input to Infrastructure Design teams with regard to overall solution design Takes ownership for resolving all IT related problems within their domain, which directly or indirectly impact on the operational services or development Establish and maintain credibility and working relationships with other IT teams, being an ambassador for UKMU-IT within the business community, supporting a customer service culture. Working with product managers to refine and agree scope and detail of tasks Writing automated unit and integration tests What you'll bring: Extensive experience of working as a business or solutions analyst/architect, developer in Dynamics 365. In depth technical understanding and hands on experience across projects of Dynamics 365 configuration and operation. Knowledge of how best to deliver requirements using out of the box configuration and able to discuss tangible examples from previous hands on experience. Identify when extension would be required and the best approach to be able to shape the solution with developers and deliver. Experience of data migration and Dynamics 365 is not mandatory but required for some opportunities. Knowledge of when to use the power platform is required and hands on experience is desirable. Understanding and experience of Requirements Engineering and Management. Experience of using MS Office and Keyed In projects (desirable) Experience of a full project lifecycle Why Bupa? We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers. Our benefits are driven by what matters to our people. It's important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. As a Dynamics 365 Solution Designer, you'll be eligible for: 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Annual performance-based bonus Onsite gyms or local discounts where no onsite gym available Various other benefits and online discounts Diversity and Inclusion Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We'll make sure you are treated regardless of disability or circumstance. That's why we're happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them. Whether you've found your feet or are discovering a new path. Welcome to a place that celebrates you. This isn't where you've been. This is where you're going. This is what we have belief in. Time Type: Full time
Dec 17, 2022
Full time
CRM Solution Designer - Microsoft Dynamics 365 Location: Staines (TW18 3DZ) or Manchester (M50 3SP) Flexible / Hybrid working (1 day a week in office) Permanent 37.5 hours per week Salary range: Up to £57,400 - £75,000 plus fantastic company benefits Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. At Bupa, we're passionate about technology. With colleagues, customers, patients and residents in mind you'll have the opportunity to work on innovative projects and make a real impact on their lives. Right from the start you'll become part of our digital strategy, joining us on our journey and developing yourself along the way. Role Overview At Bupa we are looking to expand and grow our Solution Analysis and Design team with the addition of an experienced CRM Solution Designer- (Microsoft Dynamics 365) to work across multiple different internal business function including sales, customer and service with a view to delivering an exceptional customer experience. For Bupa a Solution Designer is an excellent hybrid between a Business Solutions Analyst and a Solutions Architect. It's a great role to develop your technical skills as an analyst in IT and a step on the path towards an Architect role. Our CRM Solution Designers analyse business problems and requirements and have additional technical specific competencies focused on business and solutions domains, enabling the CRM Solution Designers to take requirements through to proof-of-concept deliveries and then work with the development teams. What you'll do: There will be a wide range of technical accountabilities and activities performed by the job holder depending on the specific discipline e.g. Development, Support and environment Configuration. The job holder will be the technical authority in their domain. This could be application or technology specific Undertake support, development or environment configuration activities as required for discipline Impact assess and validate technical solutions, designs, proof of concept to ensure end to end solutions are fit for purpose Take part in implementation activities, change control and release planning Work within the application delivery standards, development methodologies and strategic architecture frameworks Contribute towards strategic decisions relating to software architecture Provide input to Infrastructure Design teams with regard to overall solution design Takes ownership for resolving all IT related problems within their domain, which directly or indirectly impact on the operational services or development Establish and maintain credibility and working relationships with other IT teams, being an ambassador for UKMU-IT within the business community, supporting a customer service culture. Working with product managers to refine and agree scope and detail of tasks Writing automated unit and integration tests What you'll bring: Extensive experience of working as a business or solutions analyst/architect, developer in Dynamics 365. In depth technical understanding and hands on experience across projects of Dynamics 365 configuration and operation. Knowledge of how best to deliver requirements using out of the box configuration and able to discuss tangible examples from previous hands on experience. Identify when extension would be required and the best approach to be able to shape the solution with developers and deliver. Experience of data migration and Dynamics 365 is not mandatory but required for some opportunities. Knowledge of when to use the power platform is required and hands on experience is desirable. Understanding and experience of Requirements Engineering and Management. Experience of using MS Office and Keyed In projects (desirable) Experience of a full project lifecycle Why Bupa? We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers. Our benefits are driven by what matters to our people. It's important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. As a Dynamics 365 Solution Designer, you'll be eligible for: 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Annual performance-based bonus Onsite gyms or local discounts where no onsite gym available Various other benefits and online discounts Diversity and Inclusion Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We'll make sure you are treated regardless of disability or circumstance. That's why we're happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them. Whether you've found your feet or are discovering a new path. Welcome to a place that celebrates you. This isn't where you've been. This is where you're going. This is what we have belief in. Time Type: Full time
Hybrid / Flexible locations considered - home working with a base location at one of our offices 36 hours per week - flexible options considered Permanent London: £44,845 to £52,758 per annum pro rata National: £40,373 to £47,490 per annum pro rata Are you an experienced analyst with a strong background in supporting and managing Dynamics 365 Customer Engagement (CE) Apps and solutions for a large group of stakeholders? Do you have experience of working in a high performing team supporting critical applications and integrations and working with critical project delivery teams building and enhancing solutions? If you're an experienced analyst with a background in continuous improvement and business change aligned with frameworks and methodologies such as ITIL, Agile and DevOps, then we want to hear from you! Here at Clarion we have an exciting opportunity for you to join our Information Systems team in our Group Technology and Change Department. The Information Systems team is being expanded and to support this expansion we're looking for 2 CRM Technical Support Analysts to join our team. Reporting to our Technical Team Lead you'll be responsible for the support, maintenance and enhancement of Dynamics 365 CE (Customer Service, Sales and Marketing, and Field Services with Resource Scheduling Optimization) and its integrations with other systems. This is a superb opportunity to join a progressive team within an ambitious and rapidly evolving organisation with one of the largest Dynamics 365 footprints in the sector. If this sounds like an opportunity you're interested in then get in touch now. Apply today! What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holidays), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. Closing Date: Wednesday 4th January 2023 at midnight. For further details on this vacancy and to download the role profile CRM Technical Support Analyst please visit our website or click 'apply'. Occasional travel may be required with attendance at your designated office base and occasional travel to other Clarion offices as and when required. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in the UK for the duration of your employment. About Clarion Housing Group Clarion Housing Group is the country's largest social landlord with more than 350,000 people nationwide calling a Clarion home their own. Our mission is to provide affordable homes for those who need them most, and our development arm (Latimer) builds thousands of new homes each year across the country. We know that having a safe and secure home enables people to build better lives, and we believe being a good social landlord is about making a difference to our residents and communities. Our charitable foundation, Clarion Futures, works with charities, social enterprises and other organisations to provide employment support and apprenticeship opportunities to residents, as well as money management advice and help getting online. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Dec 13, 2022
Full time
Hybrid / Flexible locations considered - home working with a base location at one of our offices 36 hours per week - flexible options considered Permanent London: £44,845 to £52,758 per annum pro rata National: £40,373 to £47,490 per annum pro rata Are you an experienced analyst with a strong background in supporting and managing Dynamics 365 Customer Engagement (CE) Apps and solutions for a large group of stakeholders? Do you have experience of working in a high performing team supporting critical applications and integrations and working with critical project delivery teams building and enhancing solutions? If you're an experienced analyst with a background in continuous improvement and business change aligned with frameworks and methodologies such as ITIL, Agile and DevOps, then we want to hear from you! Here at Clarion we have an exciting opportunity for you to join our Information Systems team in our Group Technology and Change Department. The Information Systems team is being expanded and to support this expansion we're looking for 2 CRM Technical Support Analysts to join our team. Reporting to our Technical Team Lead you'll be responsible for the support, maintenance and enhancement of Dynamics 365 CE (Customer Service, Sales and Marketing, and Field Services with Resource Scheduling Optimization) and its integrations with other systems. This is a superb opportunity to join a progressive team within an ambitious and rapidly evolving organisation with one of the largest Dynamics 365 footprints in the sector. If this sounds like an opportunity you're interested in then get in touch now. Apply today! What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holidays), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. Closing Date: Wednesday 4th January 2023 at midnight. For further details on this vacancy and to download the role profile CRM Technical Support Analyst please visit our website or click 'apply'. Occasional travel may be required with attendance at your designated office base and occasional travel to other Clarion offices as and when required. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in the UK for the duration of your employment. About Clarion Housing Group Clarion Housing Group is the country's largest social landlord with more than 350,000 people nationwide calling a Clarion home their own. Our mission is to provide affordable homes for those who need them most, and our development arm (Latimer) builds thousands of new homes each year across the country. We know that having a safe and secure home enables people to build better lives, and we believe being a good social landlord is about making a difference to our residents and communities. Our charitable foundation, Clarion Futures, works with charities, social enterprises and other organisations to provide employment support and apprenticeship opportunities to residents, as well as money management advice and help getting online. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
