This is a senior role within the Crimson Hotels Commercial team. As the Cluster Revenue Manager you will be the key driver of maximising bedroom and Meetings & Events revenue for a Region of hotels through utilization and analysis of effective revenue & rate management techniques. You will deliver budgeted rooms and M&E revenue, and outperformance at an RGI level vs primary competitor set.
Revenue Management
- Develop, implement, and execute strategic action plans to drive hotel revenue performance in conjunction with the senior management team.
- Produce a detailed day by day monthly rooms forecast
- Oversee the detailed M&E forecast on a weekly basis.
- Produce a detailed daily budget plan.
- Consistently review hotels daily pricing in respect of direct competitors' / pace of demand
- Ensure hotel maintains and grows RGI % above the competitor set.
- Take ownership of all revenue streams.
- Hold daily strategy calls with your hotels
- Run weekly commercial meetings for all hotels
- Ensure all group / meeting quotations are delivered and responded to within 4 hours of receipt, involving stakeholders as necessary.
- Work with digital marketing to ensure content is being pushed online to reflect current trading conditions.
Rate Management
- Own the rate strategy
- Utilise all tools and opportunities to ensure maximum yield.
- Set pricing across all market segments in conjunction with Sales & General Managers.
- Be proactive to market conditions.
- Ensure appropriate promotions and tactical rates are communicated to marketing.
People / Relationship Management
- Understanding and influencing revenue related relationships to the benefit of the business (both internal & external).
- Understanding and managing revenue related duties / processes in a timely manner.
- Effectively communicate with all key stakeholders on a daily basis.
- Develop strong relationships with brand office support functions.
System Management
- Strong knowledge of Microsoft office (excel).
- Understanding of IDeaS / EzRMS / Concerto or similar revenue management systems.
- Understanding of Opera / OnQ or similar PMS systems to include Sales & Catering.
- Understanding of how to interpret Rate shopping solutions.
- Ability to understand, analyse and act upon CoSTAR data.
- Awareness of channel management systems.
- Understanding of distribution eco systems.
- Clear understanding of all relevant distribution channels, from GDS through to on line travel agents with ability to influence channels to advantage of the property.
Keep abreast of industry news / performance / relevant new initiatives.
Crimson Hotels are an expanding hotel management company that will support your personal development with both Hilton or external courses.
Benefits
- GoHilton - you and your friends and family can explore the world with discounted room rates through our renowned international travel programme with more than 12 brands under the Hilton Family
- Discounted rates at other non-Hilton Crimson managed properties
- Learning and development opportunities - from in-house training courses, External Revenue Management and Commercial courses to over 1,000 training courses available via the Hilton University.
- Free freshly cooked meals on duty
You must also have right to work in the UK